DIGITAL 7 Feature Description Addendum
Contents
1. PCP abbreviation Map type SM BA Map ED serves both the model 3020 and the model 3025 Avanti telephone sets When using the map to program the buttons on the model 3020 sets disregard the bottom row of buttons 2 Map SM serves both the model 30150 and the model 3015 Avanti telephone sets Avanti CTI data interface cards Two types of data interface cards the Avanti APPLync interface card and the Avanti DATALync interface card are available for plugging into Avanti Collection telephone sets except for the Avanti 3000 set enabling a variety of Computer Telephone Integration CTI applications Each of the applicable Avanti telephone sets can accomodate only one of these two cards Section 2 SYSTEM FEATURES Avanti APPLync interface card The Avanti APPLync interface card supports the TSAPI Telephone Services Application Programming Interface and ACD I Q utilized to provide an interface for various applications Avanti DATALync interface card The Avanti DATALync interface card supports the PC applications operational mode that is used to transfer data from PC applications toward any DIGITAL system resource Currently supported PC applications are TAPI Telephone Application Programming Interface and applications using TelradLINK protocol DSS units Up to four DSS units can be connected to most Avanti Collection telephone sets see Table 2 1 Each DSS has 30 DSS buttons and four map buttons allow2. has been selected to serve as the standard DIGITAL system network protocol for mixed networks as a proprietary protocol for private networks comprised of DIGITAL systems alone operates only on PRI type ISDN interfaces 3 3 2 Interworking With DPNSS the DIGITAL systems can serve asatransit exchange between switches of other manufacturers asa gateway for trunk calls that pass to the network 3 4 QSIG QSIG is a standard protocol that defines signaling requirements ata reference point QSIG protocol is a multi vendor signaling system QSIG has been incorporated in DIGITAL systems for the time being on a minimal level for basic calls only 3 2 3 5 3 5 1 3 5 2 3 5 3 Section 3 PRIVATE NETWORKING BETWEEN TELEPHONE SYSTEMS PRIVATE NETWORK MEDIA AND CONNECTIVITY USA UK A DIGITAL system will be connected to the private network in either of the following ways digital lines running the DPNSS or QSIG protocol 2M inETSI domain or 1 5M in US interfaces analog lines in the case of very small systems where a DIGITAL system only network is built and only features available on NAP protocol are used In the USA the interface for DPNSS is 1544 kbps 23B D while standard requirements confine the D channel to slot 24 exclusively inorderto answer the demands of smaller systems a partial span interface 12B D will also be supported on DPNSS the DIGITAL syst
3. DPNSS Completion of Calls on No Reply CCNR QSIG CF Call Forward CF is also known as Call Diversion CD DPNSS Call Forwarding Unconditional CFU QSIG Section 3 PRIVATE NETWORKING BETWEEN TELEPHONE SYSTEMS THIS PAGE INTENTIONALLY LEFT BLANK 3 7 76 110 0690 G Issue 1 3 8 Section 4 ImaGEN FEATURES 4 1 GENERAL This section describes the Release 7 00 revisions and enhancements to ImaGEN features 4 2 CARBON COPY An internal or external user of ImaGEN can leave a message in a single mailbox the mailboxes of a pre defined group or carbon copy the message to an individually selected list of mailboxes A user listening to a message can also send or copy it to a single mailbox the mailboxes of a pre defined group or to an individually selected list of mailboxes 4 3 CONTINUOUS MESSAGE LISTENING The continuous message listening feature allows you to listen to all messages in any messages category without having to request each message individually This feature is useful when using the ImaGEN from an external location such as a mobile phone During continuous message listening the user is able to apply to a message any features from the ImaGEN menus The continuous message listening will continue after you complete your action unless you enter the Visual message list or activate the Unified message feature 4 1 76 110 0690 G Issue 1 You can program this feature to operate all
4. Release 7 Beseribtloh addendum manual Caller Identification 2 28 Flexible Numbering Plan FNP 2 69 Avanti Collection Telephone Sets Programmable Buttons 2 117 Speed Dial 2 129 2 130 2 5 SOFTWARE DOWNLOADING 2 8 Software can be downloaded to the Avanti Collection telephone sets and the Avanti DSS unit except for the Avanti 3000 telephone set The software download can be used to updated the firmware version in the telephone Appropriate software can be Selected for each type of telephone set that supports the software downloading function and down loaded to the telephone set Section 2 SYSTEM FEATURES Software downloading is activated as a standalone program under the Windows95 operating system using a PC e with a Pentium 16MB RAM CPU or higher and equipped with the downloading software package Software downloading can be carried out to one of a variety of individual destinations or can be broadcast to composite destinations such as the following all Avanti telephone sets in the system alist of specific telephone sets for example for telephone set extension DNs 200 240 300 and 334 atelephone set DN for example only telephone set extension DN 224 An initial list of resources capable of receiving a download is prepared by the software downloading program and then modified by the user Following each download operation the program advises the operator whether the software down
5. of your system If it does this you will be notified in advance to give you the opportunity to maintain uninterrupted telephone service In the event of an equipment malfunction all repairs will be performed by Telrad Telecommunications Inc or by one of its authorized dealers Address of repair facility in the USA Telrad Service Center 135 Crossways Park Drive Woodbury NY 11797 Phone 1 516 921 8300 1 1 1 2 GENERAL Section 1 INTRODUCTION This section provides introductory information about this addendum and a general overview of the unique characteristics added in Release 7 of the following member systems of the DIGITAL family of telephone systems referred to as DIGITAL systems DIGITAL 26 a 26 port system DIGITAL 32 a 32 port system DIGITAL KEY BX a 128 port system DIGITAL 400 a 384 port system DIGITAL 1000 a 925 port system and to the Release 7 00 ImaGEN system Where not otherwise stated it can be assumed that the characteristics and features of the various DIGITAL systems are identical PRODUCT DEFINITION This addendum includes a description of the features that are new to Release SB7 of the DIGITAL 26 DIGITAL 32 DIGITAL KEY BX Release DB7 of the DIGITAL 400 and Release LB7 ofthe DIGITAL 1000 systems and features new to Release 7 00 of the ImaGEN voice mail and application generator It is intended to be used in conjunction with the Release 6 Feature Description manual
6. Pd ww wo EE omm mox nn IM III elad DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Telrad 76 110 0690 G Issue 1 Printed in Israel 76 110 0690 G Issue 1 Telrad Telrad Telecommunications Inc Woodbury New York 76 110 0690 G Issue 1 zz Telrad DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Telrad Telrad Telecommunications Inc Woodbury New York NOTICE The information in this addendum refers to the Telrad DIGITAL family of telephone systems the DIGITAL 26 system DIGITAL 32 system DIGITAL KEY BX system Release SB7 the DIGITAL 400 system Release DB7 and the DIGITAL 1000 system Release LB7 and the ImaGEN system Release 7 00 June 1999 Telrad Ltd reserves the right to make changes in the equipment described in this manual without notification However changes in the equipment do not necessarily render this manual invalid Additional copies of this manual may be obtained from Telrad Ltd Reproduction of this manual or parts thereof without written permission from Telrad Ltd is strictly prohibited 1999 Telrad Telecommunications Inc Woodbury New York The following are registered trademarks of the respective listed firms Trademark Firm Trademark Firm ACD Telrad Telecommunications Inc Pentium Intel Corporation ImaGEN Telrad Telecommunications Inc Windows95 Microsoft Corporation FCC Regulations Warning This eq
7. Release 6 5 ImaGEN Integrated Multi Application Generator System Manual and the DIGITAL 1000 Addendum Together they provide a description of the Release SB7 DB7 LB7 DIGITAL system features detail criteria for configuring the DIGITAL systems and a description of the Release 7 00 ImaGEN system features 1 1 76 110 0690 G Issue 1 1 3 PURPOSE OF ADDENDUM This addendum is intended to document the features and technology new to Release SB7 of the DIGITAL 26 DIGITAL 32 DIGITAL KEY BX Release DB7 of the DIGITAL 400 and Release LB7 ofthe DIGTIAL 1000 systems and to Release 7 00 of the ImaGEN system Sections 1 3 1 and 1 3 2 describe the major areas of change in the Release 7 DIGITAL systems Section 1 3 3 lists the new features in the Release 7 00 ImaGEN system 1 3 1 New system features The DIGITAL systems Release 7 new features New Avanti Collection of telephone sets including graphic display and wider use of softkeys Multi system networking capability expanded to include Digital Private Network Signaling System DPNSS protocol and QSIG basic call protocol Phone Book feature enabling system users with either Avanti Collection or DIGITAL family display telephone sets to enter delete revise save in memory search for and dial selected name and telephone number entries 1 3 2 New technology Release 7 of the DIGITAL systems incorporated the following advanced technology Integrated voice and dat
8. a including ISDN technology and U bus interface to enable connection of advanced design proprietary Avanti telephone sets New line of advanced design proprietary Avanti telephone sets led by a model with 128 x 240 pixel graphic display DPNSS and QSIG networking interfaces 1 3 3 New ImaGEN features The Imagen system s Release 7 00 new features e Carbon copy Continuous message listening Revert a message to new message status Continuous use of the selected language when transferring and recalling Direct dialing to the message sender from the Visual message list Section 1 INTRODUCTION 1 4 SCOPE OF ADDENDUM This Feature Description addendum covers the features new for Release 7 of the DIGITAL 26 DIGITAL 32 DIGITAL KEY BX DIGITAL 400 and DIGITAL 1000 systems and Release 7 00 of the ImaGEN system and applies to these systems for all countries This issue includes revisions and enhancements to the DIGITAL family of systems the ImaGEN system and supersedes the relevant sections of Issue 1 of the Release 6 DIGITAL Feature Description and Issue 1 of the ImaGEN Integrated multi application generator System manual which were published in February 1998 All the Release 7 revisions and enhancements apply to the DIGITAL 26 system DIGITAL 32 system DIGITAL KEY BX system the DIGITAL 400 system and the DIGITAL 1000 system unless specified otherwise 1 5 ADDENDUM STRUCTURE This addendum includes the fo
9. dialing only if the telephone set is in the idle state or during speed dial programming but not during a telephone conversation However the Phone Book can be used to enter update and remove names and telephone numbers either when the telephone set is in the idle state or during a telephone conversation The user can dial the desired party by alphabetic dialing dial by name or by selecting the desired party from the display page of the Phone Book list Phone Book entries Each name entry defined can contain up to 16 characters including letters digits and the following three symbols underscore slash and space The Phone Book dialing approach assures unambiguous name entry Most dialpad buttons already commonly represent four characters including three letters and one digit With the addition of the underscore slash and space symbols as well as special characters for foreign languages in selected countries some dialpad buttons may be used to represent up to five characters Therefore when pressing each telephone dialpad button it may be necessary to press the button once or a series of times in rapid succession as shown in Table 2 2 With each press of the dialpad button the corresponding character letter number or symbol appears on the telephone set display Table 2 2 Phone Book Dialing Equivalents for the following character press the dialpad button dialpad the following number of time
10. ed to maintain each system Phone Book list Maintenance includes defining new entries and updating or removing existing entries All other users given access to a system phone book list will not be allowed to make changes to the list but will be able to search for and dial that list s names and numbers Maintenance of each system phone book list can be done either from the authorized user s telephone set or from the system administration PC PCP In a private phone book list however the individual user is solely responsible for new entries as well as entry updating and removal Display telephone sets The Phone Book feature is available for any Avanti or DIGITAL telephone sets with displays Phone Book operation Depending on the type of telephone set and the facilities it has the user can activate Phone Book in one of the following four ways by pressing the phone book softkey on Avanti 3025 and Avanti 3020 telephone sets and on DIGITAL family Executive set with expanded display pressing the programmed PHONE BOOK button on all Avanti Collection and DIGITAL family display telephone sets dialing the Phone Book FNP code on all Avanti Collection and DIGITAL family display telephone sets pressing the fixed PROGRAM button and dialing a free speed dial bin number on all Avanti Collection and DIGITAL family display telephone sets 2 5 76 110 0690 G Issue 1 2 6 The user can activate Phone Book
11. em supports the previous set of features enriched with some centralized voice mail functions see Section 3 7 3 for a list of features supported on NAP it is supported on E amp M and T1 interfaces The standard requirements confine the D channel to slot 24 exclusively There are no changes NAP will be continue to be used for existing networks to avoid forced upgrade to Release 7 DIGITAL systems In the UK the interface for DPNSS is 2048 kbps 30B D inorder to answer the demands of smaller systems partial span interfaces 10B D and 20B D as for PRI will also be supported NAP will work on the DC5 interface as in previous releases Other countries In most other countries the interface for DPNSS in most other countries is 2048 kbps 308 D NAP will work on the E1 interface as in previous releases on DPNSS the DIGITAL system supports the previous set of features enriched with some centralized voice mail functions see Section 3 7 3 for a list of features supported NAP will be continue to be used for existing networks to avoid forced upgrade to Release 7 DIGITAL systems e Basic on QSIG will be supported 3 3 76 110 0690 G Issue 1 3 6 NETWORK CARDS Special system cabinet cards for DIGITAL systems in private networks have been introduced for DPNSS and QSIG Cards for both protocols are prefixed by the letter N followed by the number of connected channels as follow
12. ence guide Single Line Telephone quick reference guide ImaGEN Integrated Voice Mail Application Generator User manual ImaGEN Integrated multi application generator System manual Integrated SMDR Call accounting manual ImaGEN Avanti set 3025 user guide ImaGEN Avanti set 3020 3015D user guide ImaGEN Executive set with expanded display user guide ImaGEN digital telephone set and SLT user guide ImaGEN quick reference guide Unified Message Installation manual Unified Message user guide 76 110 1706 F 73 510 3000 F 79 020 1207 F 79 100 0021 F 79 100 0020 F 79 500 0009 F 79 400 0009 F 79 110 0007 F 76 110 0570 83 130 8050 83 110 0270 76 110 0500 0 76 110 0505 0 76 110 0190 76 110 0205 1 76 110 0620 l 76 110 0760 76 110 0765 1 Section 1 INTRODUCTION THIS PAGE INTENTIONALLY LEFT BLANK 76 110 0690 G Issue 1 2 1 2 2 Section 2 SYSTEM FEATURES GENERAL This section describes the Release 7 revisions and enhancements to features and services applicable to the DIGITAL 26 DIGITAL 32 DIGITAL KEY BX DIGITAL 400 and DIGITAL 1000 systems hereinafter referred to as DIGITAL systems These characteristics and features apply to each of the DIGITAL systems unless stated otherwise AVANTI COLLECTION OF TELEPHONE SETS Description Table 2 1 summarizes the main features of the Avanti Collection of telephone sets the new standard for Release 7 DIGITAL systems which
13. f it has been defined in Phone Book the name will appear on the called telephone set display If no name has been defined the calling number will appear Conditions Avanti Collection and DIGITAL family telephone sets that have a display can use the Phone Book feature Analog family telephone sets and all telephone sets without display cannot access the Phone Book feature 2 7 76 110 0690 G Issue 1 When entering the number of a Private or System Speed Dial bin make certain to include the lead zeros For example if the system is programmed for two digit bin numbers for bin 1 enter 01 ifthe system is programmed for three digit bin numbers for bin 1 enter 001 In order to access the Phone Book feature on a telephone set that has no softkeys an available programmable button on that set must be defined for this purpose in system administration The maximum permissible length of Phone Book entries is as follows list name 10 characters entry name 16 characters entry telephone number 16 digits The maximum permissible number of entries in system Phone Book lists is the actual system number of speed dial numbers available to the user s as defined in system administration programming PCP For further details on Phone Book programming refer to the DIGITAL family of systems Release 7 Administration Installation and Upgrade addendum Related features see section number in as this Release 6
14. his protocol facilitates the treatment of various network call communication features in a manner satisfactory for small networks comprised of DIGITAL systems only the NAP protocol will remain in service System cards supporting NAP NAP Network Analog Protocol operates via the following interfaces represented by the respective DIGITAL system cabinet cards E amp M e TI DC5 The availability of these cards depends on the country where the system is installed 3 1 76 110 0690 G Issue 1 Network wide availability of system communication features under NAP As detailed in the Release 6 DIGITAL family of systems Operating Instructions manual the following communication features can be accessed and activated between DIGITAL network member systems under NAP as within an individual DIGITAL system Basic messages Call Forward Call Forward No Answer Call Forward Busy Internal Page Callback External Page ImaGEN messages 3 3 DIGITAL PRIVATE NETWORK SIGNALING SYSTEM DPNSS 3 3 1 What is DPNSS DPNSS is a British Telecommunications BT protocol which is mandatory in the UK can provide a good private networking option in other parts of Europe the US and Israel DPNSS works on a number of interface types 2M 1 5M as well as some V and X series has many supplementary services defined and already deployed allows networking with many PBXs from different manufacturers
15. includes the Avanti 3025 set Avanti 3015DH set Avanti 3020F set Avanti 3015H set Avanti 3020H set Avanti 3000 set Avanti 3015DF set For a complete description and figures showing the various telephone sets and optional DSS units refer to the Release 7 DIGITAL family of systems Operating Instructions Addendum For additional information on Avanti Collection telephone sets DSS units data interface cards and system cards refer to the Release 7 DIGITAL family of systems Administration Installation and Upgrade Addendum 2 1 76 110 0690 G Issue 1 Table 2 1 Avanti Collection Telephone Set Characteristics telephone set type Avanti Avanti Avanti Avanti Avanti 16919798 3025 3020 30150 3015 3000 set sets sets sets set 3025 3020F 3015DF s hait duplex 30208 30T5DH 30155 3000 graphic 4x24 2x20 display 58240 characters characters none software download menu and worktable 16 3 none none softkeys dual color indicator programmable 29 RA 19 19 4 buttons buttons fixed function buttons cursor movement buttons and yes no no no no enter button speakerphone handsfree answerback yes yes yes yes onhook dialing yes dual DAP ye e sodio bala yes xs single SAP yes yes data interface DSS yes yes yes yes available options unit s 1 to 4 1to4 1to4 1to4 voice PC programming Station type ED ED SM
16. ing in total 120 programmable extension busy lamp field BLF and speed dial buttons Voice activated speed dialing A voice recognition card can be plugged into most Avanti Collection telephone sets see Table 2 1 This card facilitates performance of voice activated dialing recording of dialing instructions and programming of up to 56 voice dial numbers Conditions Each Avanti Collection telephone set must be cabled to an extension port on a ULD 16 U bus line card or UHD 8 U bus line card card defined in system Administration as an extension port of a ULD or UHD card The TAPI or PC applications operational mode used by one of the Avanti Collection interface cards must be defined in PCP programming The number of Avanti Collection telephone sets utilizing TAPI cards is unlimited A maximum of 20 Avanti Collection telephone sets can simultaneously utilize the PC applications mode in a DIGITAL system 2 3 76 110 0690 G Issue 1 Related features see section number in UT this Release 6 Release 7 D en addendum manual Software Downloading Computer Telephone Integration CTI 2 34 Telephony Application Programming Interface TAPI 2 136 Voice Dialing 2 144 NOTE There is no technician station for Release 7 of the DIGITAL systems 2 3 NETWORK ENHANCEMENTS The networking capabilities of the DIGITAL systems have been enhanced to include the following network features Digital Private Network Signa
17. lation for Standard stations Electronic Business Card Installation and Programming manual Remote modem mode quick reference sheet Avanti set 3025 user guide Avanti set 3020 3015D user guide Avanti set 3015 3000 user guide Avanti set Attendant user guide Avanti set 3025 quick reference guide Avanti set 3020 quick reference guide Avanti set 3015D quick reference guide Avanti set 3015 3000 quick reference guide Executive set with expanded display user guide Executive set and Executive set with display user guide Attendant Console user guide Speakerphone set and Display Speakerphone set user guide 4 Button set and 16 Button set user guide 76 110 0425 F 76 110 0430 F 76 110 0675 F 76 110 0440 F 76 110 0585 E 79 123 0410 E 76 110 0790 0 79 125 0410 E 76 110 0530 0 79 020 1206 F 79 020 0306 C 76 020 0406 C 76 110 0380 F 79 610 0010 A 79 620 0010 A 79 650 0010 A 79 660 0010 A 79 610 0001 A 79 620 0001 A 79 630 0001 A 79 650 0001 A 79 100 0009 F 79 100 0006 F 79 120 0006 F 79 500 0006 F 79 400 0006 F 76 110 0690 G Issue 1 ImaGEN documentation Single Line Telephone user guide Analog telephone set user guide Voice Dialing user guide Executive set with expanded display quick reference guide Executive set and Executive set with display quick reference guide Speakerphone set and Display Speakerphone set quick reference guide 4 Button set and 16 Button set quick refer
18. ling System DPNSS support e QSIG support Automated Attendant ImaGEN network enhancement For a detailed description of these features see Private Networks Between Telephone Systems Section 3 2 4 PHONE BOOK 2 4 Description The Phone Book feature enables DIGITAL system users with either Avanti Collection or DIGITAL family display telephone sets to enter delete revise save in memory search for and dial selected name and telephone number entries Two types of Phone Book can be utilized aPrivate Phone Book including the private list of names and telephone numbers selected exclusively by each user in the system for that user s convenience System Phone Book containing a series of up to 10 separate lists each of which includes a logical group of names and telephone numbers Section 2 SYSTEM FEATURES Speed dial bin enhancement A speed dial bin containing the user s personal speed dial list or any of the system speed dial lists can contain not only the telephone number corresponding to the speed dial number but also the name of the person at that telephone number The speed dial lists expanded to include names now serve as the Private Phone Book and System Phone Book lists The personal and system speed dial features are described in detail in Sections 2 129 and 2 130 of the Release 6 Feature Description manual Phone Book maintenance The system speed dial group programming station is designat
19. llowing sections Section 1 Includes a general explanation of the contents of the addendum and information on applicable documents Section 2 Describes all Release 7 DIGITAL system features Section 3 Details alternative configuration applications for private networks comprising Release 7 DIGITAL and possibly other telephone systems Section 4 Describes all ImaGEN Release 7 00 features 1 6 INTENDED AUDIENCE This addendum is intended for DIGITAL systems and the ImaGEN system s customers and distributors as well as for personnel involved in DIGITAL system installation servicing and customer training 76 110 0690 G Issue 1 1 7 APPLICABLE DOCUMENTATION This manual is one of a series on the DIGITAL systems including the following documents Except where specifically identified as being applicable to only the DIGITAL KEY BX system the DIGITAL 400 system or the DIGITAL 1000 system the documents listed below are applicable to all the systems document catalog number System manuals Operating Instructions Release 6 76 110 0165 F Details the operation of the many system and user features Operating Instruction Addendum 76 110 0165 G Release 7 Contains Release 7 additions and revisions to the Release 6 Operating Instructions manual Administration manual Release 6 76 110 0175 F Contains a detailed explanation of the programmable features and parameters and a guide to the programming of each of them o
20. loading has succeeded for each unit and if not the reasons for its failure The software downloading program maintains a running history of the operations that have been carried out For further detail on software downloading refer to Release 7 of the DIGITAL Family of Systems Maintenance Manual Conditions The following system resources can receive software downloading Avanti Collection telephone sets except for the Avanti 3000 telephone set Avanti DSS units Related features see section number in Release 6 Release 7 Description addendum manual Avanti Collection of Telephone Sets 2 9 76 110 0690 G Issue 1 THIS PAGE INTENTIONALLY LEFT BLANK 2 10 Section 3 PRIVATE NETWORKING BETWEEN TELEPHONE SYSTEMS 3 1 GENERAL The DIGITAL systems Release 7 networking capability enhancement presented in this section e utilizes in addition to the existing NAP protocol the Digital Private Network Signaling System DPNSS and QSIG standard digital protocols provides an expanded set of improved network wide features and services facilitates installation and operation of inter system private networks of all sizes comprised of both Telrad DIGITAL systems and telephone systems of other PBX manufacturers 3 2 NETWORK ANALOG PROTOCOL NAP Public networking between telephone systems described in previous DIGITAL system releases utilizes a Telrad proprietary Network Analog Protocol NAP Since t
21. n a personal computer Administration Installation and 76 110 0175 G Upgrade Addendum Release 7 Contains Release 7 additions and revisions to the Release 6 Administration and Installation manuals Administration forms Release 6 76 110 0405 F Contains a copy of each of the programming forms Feature Description manual Release6 76 110 0690 F Provides a description of DIGITAL systems features and details criteria for configuring the DIGITAL systems Hardware Description manual 76 110 0685 F Release 6 Contains a functional and physical description of DIGITAL system equipment as well as criteria for external equipment to be connected to a DIGITAL system Installation manual Release 6 76 110 0410 F Contains a detailed explanation of the hardware installation and functional verifications Maintenance manual Release 7 76 110 0170 G Contains a detailed testing and maintenance guide ACD documentation Data options System user documentation Section 1 INTRODUCTION ACD agent user guide ACD system manual ACD I Q user manual ACD supervisor user guide ACD 1 Wallboard Installation and Programming guide TAPI TelradLINK Installation and Programming manual TSAPI Installation and Programming manual Universal data card manual Avanti station option module installation sheet Voice Dialing Kit installation guide Data card installation for Executive stations Data card instal
22. ne company should require this information provide the following FCC Registration Number on label affixed to cabinet Key system ARAISR 18430 KF E Multi function Hybrid Key PBX system ARAISR 18427 MF E AC Ringer Equivalence Number 2 4B 0506 Jack DB15 RJ2EX RJ2FX RJSGX RJ2HX RJ21X RJ48C Service Order Code SOC for off premise extensions and all analog trunk cards except the DID card 9 for DID cards AS 2 for digital trunks 6 0P Facility Interface Code FIC Central Office Ground start trunk 02GS2 Central Office Loop start trunk 02152 Direct Inward Dialing 02RV2 T Off premises extension OL13C Primary Rate Interface PRI24 04DU9 1SN DPNSS QSIG Interface N24 and N12 04DU9 1SN Basic Rate Interface BRT and BHT 04DU9 1SN T1 Digital Trunk 04DU9 BN 04DU9 DN 04 DU9 1KN 04DU9 1SN 04 DU9 1ZN E amp M Tie Trunk Interface 2 wire RJ2EX RJ2FX E amp M Tie Trunk Interface 4 wire RJ2GX RJ2HX Rights of the Telephone Company If the system is determined to be causing harm to the telephone network the telephone company may discontinue your ser vice temporarily If possible the telephone company will notify you as soon as possible You will be given the opportunity to correctthe situation and you will be informed of your right to file a complaint to the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning
23. ording to the protocols with which they comply Table 3 1 DIGITAL System Release 7 Private Network Features al Blo feature name I Z a G a Basic Call lY Call Back on Busy Call Back on No Answer aan Call Forward Call Diversion pora Calling Line Identification Presentation CLIP RADAR Cal Foward io Maib Canea SCT LY Centralized Messa tE Y Y voice mail Message Retrieval rom Mailbox Y Y Voice MailSoreens Y Voice Mom LY Conference Add on Hold Transfer Conference 3 party RIES ES Infinite Loop Avoidance Y Interworking for Basic Call Services JYJY Message al qoe Name Display Page Transit Capability d X159 Trunk Optimization n the UK the DPNSS supported features are the same features as supported on NAP except for the addition of Call Back on No answer Name Display and Infinite Loop Avoidance and the elimination of Page which is considered unnecessary in the UK 3 7 4 Interprotocol feature names Some of the names of supplementary services and system features vary from one protocol to another The following name variations apply to Release 7 features 76 110 0690 G Issue 1 3 6 CBWF Call Back when Free CBWF is also known as e Call Back on Busy CCB DPNSS Completion of Calls to Busy Subscribers CCBS QSIG CBNU Call Back when Next Used CBNU is also known as Call Back on No Answer CCNA
24. s USA N12 and N24 e ETSI N10 N20 and N30 These network cards are based on the DIGITAL system PRI card platform USA PRI12 and PRI24 e ETSI PRISO in the UK also and PRI20 A DPNSS or QSIG networking card can be switched from one protocol to the other by changing the firmware chip 3 7 NETWORKING FEATURES SUPPLEMENTARY SERVICES Networking features belong to two categories protocol independent features protocol dependent features 3 7 1 Protocol independent features Protocol independent features do not require inter node signaling between the systems that comprise the private network Most important among these features are uniform numbering plan and flexible translation between public and private numbering plans These features are achieved by integrating the following relevant DIGITAL system capabilities with the network LCR System speed dialing flexible DID number analysis There are no new requirements in Release 7 concerning this feature group 3 7 2 Protocol dependent features 3 4 Protocol dependent features require inter node signaling between the systems that comprise the private network Most of these features in Release 7 DIGITAL systems will based on the DPNSS protocol Section 3 PRIVATE NETWORKING BETWEEN TELEPHONE SYSTEMS 3 7 3 Feature list Table 3 1 shows the list of private network features supported by Release 7 DIGITAL systems acc
25. s rapidly ree Be je ERN 2 3 4 5 6 7 7 8 9 9 0 Section 2 SYSTEM FEATURES Each telephone number defined can contain up to 16 digits The names in both private and system Phone Book lists are sorted alphabetically As indicated in Table 2 3 the number of the entries that can appear on a telephone set display varies with the telephone model Each entry occupies one line on the display Table 2 3 Phone Book Display Number of Telephone model Phone Book entries displayed Avanti 3025 6 Avanti 3020 3 Avanti 3015D 1 DIGITAL Executive set with expanded display 6 DIGITAL Executive set with display 1 DIGITAL Display Speakerphone 1 For further detail regarding the Phone Book operation see the DIGITAL family of systems Release 7 Operating Instructions Addendum Searching The user is able to search the Phone Book for a name a telephone number or a speed dial bin by scrolling display pages pressing dialpad buttons corresponding to the name sought acombination of the two methods Caller Identification automatic search The type of Caller Identification for an incoming call depends on the type of outside line on which it arrives either Caller Identification Calling Line Identification or Automated Number Identification appears on the called telephone set display By default the name of the caller will automatically be searched for in all Phone Book lists and i
26. the time or only when retrieving messages externally 4 4 REVERT MESSAGE TO NEW MESSAGE STATUS After reading a message you can have it revert to new message status This returns the message to the list of new messages in the mailbox and relights the message indicator 4 5 CONTINUOUS USE OF LANGUAGE In ImaGEN systems using multiple languages you can remain in the selected language after transferring an external call to an extension answering a recall returning to ImaGEN or forwarding a call back to the ImaGEN 4 6 DIRECT DIALING TO MESSAGE SENDER From the Visual message list you can now dial out directly to the message sender You can dial out directly to any internal caller appearing on the Visual message list and to any external caller whose caller ID appears on the Visual message list 4 2
27. uipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user should contact the Telrad Field Service Department at the telephone number listed below to correct the interference problem It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Registration The Telrad DIGITAL family of telephone systems are registered with the FCC based upon compliance with part 68 of its rules Connection of these systems to the nationwide telecommunications network is made through a standard network in terface jack which you can order from your telephone company Jacks for this type of customer provided equipment will not be provided on party lines or coin lines Hearing Aid Compatibility The DIGITAL systems Avanti Collection of telephones are Hearing Aid compatible as defined in Section 68 316 of Part 68 FCC Rules Telephone Company Registration It is usually not necessary to call the telephone company with information on the equipment before connecting the DIGITAL family system cabinet to the telephone network But if the telepho
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