ThinVNC User`s Manual - Cybele Software, Inc.
Contents
1. ThinVNC User s Manual 6 1 3 Advanced Preferences thin NC General Display Control Advanced d Websocket compression Firefox only d Relative mouse movement Touch display et Connect The web interface Advanced tab presents you with the following options Check this option to enable the compression for the Websocket compression exchanged Websocket data and have the application performance improved The relative mouse movementis a mouse behaviour encountered in touch screen mobile devices in which the screen cursor moves relatively Relative mouse movement to the touch Uncheck this option to have a mouse behaviour similar to the real desktop mouse in which the cursor will be always positioned under the touch O 2012 Cybele Software Features 6 1 4 Toolbar L psen rauer 2 rerresn Mso F 2s6coror HB keveoaro DISCONNECT A Once connected you will find a toolbar that looks like the one above on the top of the Screen Sharing Find the behaviour of each one of the toolbar options on the table below Control Press itto gain control over the remote machine Pause the connection while you don t use it to ease network traffic Resume in any moment just Pause Resume 8 8 3 i by pressing a button and accessing to the current remote PC s screen Refresh Requesta screen refresh Toggle between scaling the remote screen to fit Scale the browser s size or keeping the remote screen size 256 color Full2. Z ThinVNC user s manual HTML5 Remote Access 2 ThinVNC User s Manual Table of Contents About This Document 4 Introduction 5 Architecture 6 Security 7 Getting Started 8 1 Installing OI Le 9 2 Configuring TAINVNG 65 oi iia 10 3 Using ThinVNC for the Ti stiMe a 11 Features 12 A E aaa EEEN EAER E a AAAA E ENAA AAAA RAEE AARE n 13 II O OT OTTEN 14 Control Preferences ciesacsntie dash aaa eap E e EE 15 Advanced Preferences imc 16 Taelbag S E EE Aaa dia 17 Eidel TA 18 2 Remote Desktop i ooscoricoiiciiri ENEE EENEEENEESKERENEEN ER EEEENEE REENEN EEEENEREEERNEESE EES EE Display Preferences Experience Preferences Advanced Preference siii aan 22 Supported RDP Shortcut Keys eessen 23 A A secs sese vee cats soisa T TE T cover EVEN 20 0 TEE Remote Folder Area Options cc A Presentation Manage ii A Eege edd Setting up the Invitation Template Using the Presentation Manager cccccccccococncocnnnnnnononnnnnoconnnnnoconnnn nece nn nene cono nene nene nn nene nn nene nene nn nene nene ne nene nn ne ne nennnna Participants arvien dd A LOCAL M ONItO EE Application Selecione ds de e ee dl Attending a Presentation sscsssssssssssssssssssesesssssesssssssesesesssesesesesessseseseseseseseseseseseseseseseseeesesesesesnensenesaees 5 Remote PrintiNg eciiiinicanii ii rei rre Advanced Settings A NO 37 2 COMMUNICA MON Sii 38 Verifying the Communication Settings EEN 40 ThinVNC Listening Port C
3. Display Preferences y thin VNC General Display Control Advanced Color Depth True color 16bit Resolution Image Quality Optimal Z Remote JEJE e Connect The Screen Sharing Display tab presents you with the following options Color Depth Resolution Image Quality Choose the color depth for the remote computer view Choose whether you want to use the Remote remote machine resolution or Local accessing machine resolution resolution The connection image quality is a directly related with the application performance higher quality lower performance The default Image quality is Optimal because it presents the best cost benefit between quality and performance cost lf you need to have more quality or better performance take a look at the other options below Highest Works only with PNG images and has no compression 0 compression Optimal Combines PNG and JPEG images 20 compression Good Works only with JPEG images 40 compression Faster Works only with JPEG images 50 compression O 2012 Cybele Software Features 15 6 1 2 Control Preferences thin VNC General Display Control Advanced NI Allow mouse control Pp Connect The Screen Sharing Control tab presents you with the following option Allow mouse Uncheck this if you want the connection to be view control only 2012 Cybele Software 16
4. color 256 color option for slower connections Use this button to send Ctrl Alt Del or Ctrl Esc See more information regarding additional Keyboard keys on Shortcut keys Also enable the use of the Remote Keyboard Layout Disconnect Disconnect and go back to the starting screen 2012 Cybele Software 18 ThinVNC User s Manual 6 1 5 Shortcut Keys Here is a listofthe shortcut keys available on Screen Sharing connections ALT PAGE UP Switches between programs from left to right ALT PAGE DOWN Switches between programs from right to left ALT INSERT Cycles through the programs using the order in which they were started ALT HOME Displays the Start menu CTRL ALT BREAK Switches the client between full screen mode and window mode CTRL ALT END Brings up the Windows Security dialog box ALT DELETE Displays the Windows menu CTRL ALT MINUS SIGN Places a snapshot of the active window within the client on the server clipboard provides the same functionality as pressing ALT PRINT SCREEN on the local computer CTRL ALT PLUS SIGN Places a snapshot of the entire client windows area on the server clipboard provides the same functionality as pressing PRINT SCREEN on the local computer O 2012 Cybele Software Features 19 6 2 Remote Desktop Unlike the Screen Sharing mode the Remote Desktop does not share the same desktop screen to all users Each user that connects through this mode will log in into a
5. of information Always remember to press Apply in order to save the changes 2012 Cybele Software 62 ThinVNC User s Manual 15 License The license tab is intended to a Register a license If you have got your ThinVNC license you should register it by following the next steps 1 Click on the Register button 2 Enter the License E mail and Serial number information received by e mail Modify License x Enter the e mail address and serial number you received by e mail EMail Serial 3 Press Activate 4 If the information is correct and the license has available seats you will be able to register ThinVNC 5 Verify the new licensing information on the License Tab 6 Contact us if you want to increase your license limits or if you want to enable a new feature b Deactivate this machine You may want to deactivate a machine in order to use this license on another machine The deactivation button will be enabled only when a license is already registered on this machine To deactivate your already registered license follow the steps bellow 1 Click on the Deactivate button 2 Press Yes on the Confirmation Dialog 3 You will receive a message confirming the license deactivation c Show the current Licensing Status The License status can be Right after you install ThinVNC the license status will be Trial Trial This status will be kept until the trial period is
6. on Please click here to download the ThinVNC installer Get a free license Are you looking for ThinVNC Access Point Click here _ b Enter the pin number also located in the Communications tab and the credentials in order to access the ThinVNC application The rest of the connection process is equal to the static IP s Check it out on the Using ThinVNC for the first time section or on the connection modes sections Screen Sharing Remote Desktop and File Tranfer 2012 Cybele Software Advanced Settings 7 3 Security The Security tab includes the Authentication settings and also the options to Manage the SSL Certificate If you want to learn how each of these features work click on the related link above ThinVNC Server Salio File Help General Communications Screen Sharing License Authentication None Digest Windows Logon admin Manage SSL Certificate Close On the ThinVNC Server Settings Security tab you will find the following options Choose the level of authentication for the user s access to ThinVNC Users will still need to authenticate afterwards againstthe computer they connect to ifthey use Remote Desktop or File Transfer No authentication for ThinVNC access This is only recommended for exclusive local access None PUMA SEE Set your own credentials for Veet Fesewor ThinVNC access authentication Manage the authentication with the Wind
7. this port yet it won t be necessary to change the ThinVNC port Validate whether ThinVNC is running well by looking at the status message of the General tab located on the bottom of the window It should say Service started Listening https on port 8081 If you see the message HTTPS port 8081 in use it means that you will have to use another port number since this one is already in use by another application 1 Identify a port number thatis not used yet in the computer where you have installed ThinVNC 2 Change the port number on the ThinVNC Server Settings Communications tab 3 Press Apply 4 Verify whether ThinVNC is running in the status message of the General tab located on the bottom of the window It should say Server started Listening https on port 2012 Cybele Software 42 ThinVNC User s Manual In order to make ThinVNC available from the internet all you need to do is to check the Use UPnP option present on the Communication tab 1 Configuring the router When you have the UPnP option enabled the application will try to automatically open the port for you on the router If this doesn t work you can manually forward the external port to your computer s ThinVNC listening port 2 Test the access Test the internet access from a outside machine by typing into a browser the following url http s external ip port or http s your domain port Check out the other possibilities Thin
8. 2 69 21 00 To upload drag and drop files here or into folder structure Browse Source Destination Progress Progress Uploaded File Size Speed Left Elapsed Get to know also about the File Options and the Remote Folder Area Options O 2012 Cybele Software z ThinVNC User s Manual 6 3 2 File Options Right click on a remote file to access these options Update File Open Download Edit Custom Properties Copy Cut Rename Delete Find the behaviour for each one of these options below Choose this option to replace the selected remote file Update File with a local file Choose this option to open or download the selected Open Download file Custom Properties Choose this option to see the remote file s properties Choose this option to copy the file into the remote Copy clipboard You can paste it into another remote folder Cut Choose this option to cut the file into the remote clipboard You can paste it into another remote folder R Choose this option to change the name for the remote SE file Delete Choose this option to delete the selected file O 2012 Cybele Software Features 6 3 3 Remote Folder Area Options Right click on the blank remote folder area any time to access the following options New Folder Upload File s Paste Refresh Find the behaviour for each one of these options below Choose this option to create a new folder in the remote New Folder locati
9. Animation Check this option to allow Clear Type a font smoothing Fontsmoohing option added to Windows Server 2008 Check this option to show the contents of the window while being dragged Otherwise a transparent border is dragged Check this option to configure the DWM to redirected the Desktop Composition desktop drawing to off screen surfaces in video memory Also the desktop will present many visual effects Show Window Content While Dragging All of these options enhance the look of the remote desktop and use more bandwidth 2012 Cybele Software 22 ThinVNC User s Manual 6 2 3 Advanced Preferences thin NC General Display Experience Advanced d Unicode Keyboard Connect to console session d Websocket compression Firefox only d Relative mouse movement Touch display et Connect The Remote Desktop Advanced tab presents you with the following options Uncheck this option to connect to Unix computers Unicode Keyboard through RDP Check this option to connect to the console Connect to console session session This requires confirmation from the logged on user to log out of their current session Check this option to enable the compression for the Websocket compression exchanged Websocket data and have the application performance improved The relative mouse movementis a mouse behaviour encountered in touch screen mobile devices in which the screen cursor moves relatively Relative mouse move
10. CA the web browsers will warn you they can not verify its authority 2012 Cybele Software s ThinVNC User s Manual 7 3 2 2 A Self signed Certificate This option is used to create your own self sign certificate 1 Go to the ThinVNC Server Settings Security tab 2 Press the Create a self signed certificate button 3 Fill in the form below with your organization data f Create self signed certificate and private key Certificate Properties Country Code State Locality Organization Organizational Unit Common Name E Mail address Bits Po gt 512 Certificate and private key are written to the same file Private key will not be password protected Create Close 4 The Common Name field should be filled with the server domain that will be used to access the ThinVNC server thinvnc mycompany com 5 Press Create 6 Selectthe location where you want the certificate to be stored 7 The application will start using this self signed certificate just created by you Note Because this certificate is not issued by a known Certificate Authority CA the web browsers will warn you they can not verify its authority O 2012 Cybele Software Advanced Settings 55 In order to use this option you will have to get a certificate from a known Certificate Authority CA Some CA examples are GoDaddy VeriSign Thawte GeoTrust and Network Solutions The CA will ask you for a certificate request C
11. Manage Presentation Thin NC Presentation Manager v x gt Participants gt Local Monitor gt Application selection Click on the panels Participants Local Monitor and Application selection to expand or collapse them and keep reading the next topics so you can learn how to configure your first presentation Participants Local Monitor Application Selection 2012 Cybele Software Features 31 Use this panel to manage the users and invitations to your presentation Enter your guests emails in the text field and press the Add email button to add a participant to the list Each participant will be listed with the following information 1 The red or green light indicates in real time whether the participantis viewing the presentation or not 2 This button copies the invitation text as configured in the Invitation template to the clipboard You can paste the information in a document in a chat conversation L bemgiegteg com or any other media you find useful example2 host com Thin NC Presentation Manager Participants 3 This button opens an email with the participants gt Local Monitor address and the invitation text in the body so you can easily invite the participant just by pressing Send gt Application selection 4 Press this button to remove a participant from the list Ifthey are connected atthe time of removal they will not be able to see the rest of the presentation Once you ha
12. R ThinVNC User s Manual 6 4 3 Attending a Presentation If you want to attend a ThinVNC presentation you probably have received an invitation that looks like the one below Hello Please join the presentation on https ThinVNC_Server_1P 3081 oin html Use the following data to log in Ticket ID 412379168 User ID john cybelesoft com Password BoiAKtlw Regards 1 To attend the application have this invitation at hand 2 Open your preferred web browser 3 Type the provided URL into the address bar http s ThinVNC_ Server _IP Port join html thin NC Ticket v Full Color Join 4 On the Ticket field enter the Ticket ID information found inside the invitation 5 Press the Join button 6 You will be prompted to enter the credentials UserID and Password also provided on the invitation Enter the credentials and press OK 7 Now you should be already viewing the remote presentation 8 To exit the remote presentation press the Disconnect button located on the upper toolbar 9 If you want to get to know more about the other toolbar buttons read the Toolbar topic O 2012 Cybele Software Features 35 6 5 Remote Printing ThinVNC enables you to print a document located in the remote computer In order to do that when you print a document from the remote computer make sure that the ThinVNC Remote Printer is selected General Select Printer Ze Add Printer i ThinVNC Remote Printer ES Fax A M
13. VNC offers on the Dynamic DNS and Certificate Sharing section O 2012 Cybele Software Advanced Settings 43 In order to make Remote Desktop connections through ThinVNC you will have to enable the Windows RDP connections For Windows 7 or Vista 1 Click the Windows Start button Orb 2 Right click on Computer and go to Properties 3 In the left column search for Remote Settings 4 Anew window will pop up 5 In the Remote Desktop section you have options to enable RDP 6 Choose the correct option and click Apply OK For Windows XP or 2000 1 Click the Windows Start button 2 Right click on Computer and go to Properties 3 Awindow will pop up 4 Go to the Remote Tab 5 In the Remote Desktop section enable the checkbox to allow users to connect remotely 6 Click Apply OK 2012 Cybele Software a ThinVNC User s Manual 7 2 2 Dynamic DNS and Certificate Sharing ThinVNC provides you with a Dynamic DNS service to link your local and public machine IP with a subdomain under the thinvnc net domain The ThinVNC DNS service gives you a PIN code to identify your installed ThinVNC server uniquely Using this option you are also able to use a wildcard SSL certificate provided under the thinvnc net domain Follow the next topics so you can learn how to configure and access ThinVNC with the Dynamic DNS and Certificate Sharing option Configuring PIN resolution Accessing through thinvnc
14. ation invitations Use the following variables to represent the information that will be replaced automatically in each session URL The URL where the viewer will access to see the presentation This is the URL you enter in the External URI field below or the generic https Avww thinvnc net join as px if you use ThinVNC Access Point TICKET The Ticket number to enter in the presentation landing page in order to access the presentation USERID The email or user ID of your guest entered when creating the presentation The browser will require the guest for User ID and password in order to attend the presentation PASSWORD The password is generated automatically by ThinVNC and is valid for a particular user and a particular presentation The browser will prompt the guest for User ID and password in order to attend the presentation 2012 Cybele Software Advanced Settings or Enter the information of the external URL of your computer This is the external IP and port redirected in the router if you are in a LAN necessary to access your computer from the internet This information will be used to create invitation to presentations External URL Important If you do not enter a valid external URL in this field the presentation manager will produce invalid invitation links If you need to find out the your external IP you can use a service for instance the web page http AWwww whatismyip com provides this kind
15. e Manage SSL Certificate Apply Cancel Users will be prompted by the browser to enter their username in the format domain username with the corresponding password ThinVNC will always try to log into the remote machine using the same credentials provided when entering the application It will work as a Single Sign on schema 2012 Cybele Software 52 ThinVNC User s Manual 7 3 2 Managing the SSL Certificate An SSL certificate is an effective wayto secure a website against unauthorized interception of data At its simplest an SSL Certificate is used to identify the website and encrypt all data flowing to and from the Certificate holder s Web site This makes all exchanges between the site and its visitors 100 percent private Avalid SSL certificate is included with the ThinVNC installation and all communications are already encrypted with the product s default certificate You may want to create your own certificate to identify your company better Managing the SSL Certificate 1 There are two forms of creating your own SSL certificate a Create Aself signed certificate b Use ACA Certificate 2 Once you already have your certificate files go to ThinVNC Server Settings Security tab 3 Click on the Manage Certificate option If itis disabled it means that you have chosen to use Enable Dynamic IP Address Resolution 8 Shared SSL Certificate 4 On this screen you should inform the location of the certificat
16. e Windows Logon User admin Password Manage SSL Certificate Apply l Cancel To setup this authentication mode follow these steps 1 Choose the authentication level by selecting Digest and specify your own credentials 2 The default credentials are User admin and Password admin We suggest you change at least this default password 3 Press Apply when you are done 4 When you access the application via web browser provide these credentials to get into the ThinVNC application 2012 Cybele Software Advanced Settings 51 Choose Windows Logon to use Integrated Windows Authentication taking advantage of the current companys security policy Ifyou need to restrict the application access with Active Directory Authentication or unifythe application and the remote machine authentication in a Single Sign on schema you might use this authentication mode 1 Set the Windows Logon option as the authentication mode on ThinVNC Security tab 2 Specify the users that will be allowed to access this computer by entering domain username or username domain Separate users per line or using a semi colon 3 Use the character as a mask to select all domains for a user username ThinVNC Server Settings x File Help General Communications Security Screen Sharing License Authentication None Digest OR Allowed users cybelesoftwaret john cybelesoftwaretjoan
17. e certificate they sent to you on ThinVNC cert directory and inform the path to the files on ThinVNC Manage Certificate option Certificate file CA file and Private Key O 2012 Cybele Software Advanced Settings 7 4 Screen Sharing This tab will only be available when the General tab Screen Sharing option is checked It allows you to configure settings related to Screen Sharing Connections On the bottom of the tab you will see two inner tabs On the links below you will learn more about each Screen Sharing setting General Presentation O 2012 Cybele Software ER ThinVNC User s Manual 7 4 1 General File Help General Communications Security d Use Video Driver a E Show Remote Pointer Remote Access Permission Allow access at all times X Prompt timeout 10 seconds General Presentation Close The Screen Sharing General tab presents you with the following options Use Video Driver If the option is checked the video driver is used This enhances image and performance Show Remote Pointer When accessing the remote desktop shows the remote cursor image Disable it to use the local cursor O 2012 Cybele Software Advanced Settings s Choose whether the application will ask for permission before a Screen Sharing connection gets established Does not ask for authorization allowing all connections Allow access atall times Asks for auth
18. e files as follows a Certificate File Inform the path to the certificate file b CA File If the certificate is issued by a unknown CA you should fill in the pathname to the CA certificate c Private Key You should inform the pathname to the certificate private key file d PassPhrase Inform the password ifthere is any used when the private key was generated Note The path names can be absolute C MyCertPath UserThisCert pem or relative to the path where ThinVNC is installed cert UserThisCert perm Using Dynamic DNS and Certificate Sharing When the Enable Dynamic IP Address Resolution 8 Shared SSL Certificate option is marked it means that you are going to have a shared SSL Certificate provided by the https Awww thinvnc net service In this mode you will notbe able to manage your own SSL Certificate And for this reason the Manage Certificate button located on Security Tab will be disabled O 2012 Cybele Software Advanced Settings 53 7 3 2 1 The Default Embedded Certificate A certificate called self signed pem is included with the ThinVNC installation You will find it inside the cert directory located inside the ThinVNC application path If you want to use this default certificate you should have the files setas the image below cert self signed Create a self signed certficate Create a certficate request Note Because this certificate is not issued by a known Certificate Authority
19. edentials to log into the remote machine Single Sign on and won t ask the user for new credentials In order to set up the application access security control go to the Security tab in the ThinVNC Settings Utility and select the authentication mode that best fits your need Z one OU igest Windows Logon oN 2012 Cybele Software Advanced Settings 7 3 1 1 No Login Required When you first install ThinVNC the authentication will be set to None In other words it will not require any login information If you set the security to None it means that everyone can access the ThinVNC application without identifying themselves the first security level is disabled This option is only recommended for a controlled environment that doesn t allow outside access ThinVNC Server Settings File Help General Communications Security Screen Sharing License Authentication O Digest O Windows Logon admin Manage SSL Certificate Apply Cancel 2012 Cybele Software so ThinVNC User s Manual When you choose this kind of access security level you will be able to create a single user name and password This way all users will have to use the same credentials user name and password to access the application ThinVNC Server Settings x File Help General Communications Security Screen Sharing License Authentication Non
20. eliver flexible software solutions that increase the efficiency and us ability of legacy systems and data Cybele Software products are designed to provide the simplestimplementation pathways possible while ensuring the integrity and security of your existing environment Our track record of delivering on these commitments is evidenced through our rapidly expanding global customer base You can find out more about our products and our company on our website at www cybelesoft com O 2012 Cybele Software About This Document 5 2 Introduction ThinVNC is an HTLM5 based solution that allows users to access their remote machines by sharing their Windows Desktops or by taking full control of the Windows machine using Microsoft Remote Desktop Why ThinVNC 1 Itis Cross browser Cross device Cross platform and requires zero client setup 2 ThinVNC offers three connection modes Screen Sharing Remote Desktop via RDP and File Transfer 3 Itdelivers great and unique features File Transfer Presentation Mode Flexible authentication methods Remote Printing and much more Some using scenarios 1 Telecommuting 2 Remote assistance 3 Online presentations 4 File transfers Technology details Despite its name ThinVNC is not a traditional VNC as it does not implement the AT amp T RFB protocol Instead it rests on today s web standards AJAX JSON and HTML5 ThinVNC does not require Flash Java ActiveX Silverlight or any other setup
21. er to be accessed If you support UPnP check this option to make this computer available from outside your LAN in the port number chosen in the Port field If this portis already in use in the router you might see this error message UPnP Error This portis assigned to another service computer If this happens choose a different port number in order to use UPnP This option works as a Dynamic DNS service to link your IP to a public address in ThinVNC net and provide you with a Pin code thatidentifies the ThinVNC server s IP address uniquely Also in this way you use the SSL certificate provided by the ThinVNC net site Itis a simple way to provide public access to ThinVNC 2012 Cybele Software Advanced Settings sa Always remember to press Apply in order to save the changes If you still have problems connecting to ThinVNC take a look at the following items 1 Verifying the communication Settings 1 1 Port 1 2 Configuring internet access 1 3 Enabling RDP connections 2 Dynamic DNS and Certificate Sharing 2 1 Configuring PIN resolution 2 3 Accessing though thinmc net O 2012 Cybele Software 4 ThinVNC User s Manual 7 2 1 Verifying the Communication Settings The topics below might be helpful if you had problems connecting to ThinVNC Port Configuring Internet access Enabling RDP Connections 2012 Cybele Software Advanced Settings a ThinVNC listens on port 8081 by default If you are not using
22. from any other machine or device by following the next steps 1 Open your preferred web browser 2 Type into the address bar 2 Type into the address bar 3 Now you will have three connection modes to getinto the remote machine select the one of your preference and follow the steps on the matching column below Fo Screen Sharing mode Remote Desktop mode File Transfer mode Select Screen Sharing as Select Remote Desktop as Select File Transfer 1 Select the the connection mode the connection mode as the connection mode connection mode Select a connection mode Select a connection mode Select a connection mode Screen Sharing Remote Desktop File Transfer Screen Sharing Remote Desktop File Transfer Screen Sharing Remote Desktop 8 File Transfer Click on the plus symbol located on the right upper corner and take a look on the Display Experience and Advanced personal preferences Customize them if you please Click on the plus symbol located on 2 Setup your the right upper corner and take a personal look on preferences the Display Control and Advanced personal preferences Customize them if you please Not applicable 3 Enter the H Enter your credentials H Enter your credentials remote machine credentials when required Not applicable 4 Press Log In Not applicable 5 Enjoy your Remote connection Press the Disconnect button On the Window s Start menu 6 Discon
23. icrosoft XPS Document Writer Default printer Printer status Ready Documents 0 4 w Status Ready 1 Print to file Preferences Location Comment Find Printer The document will be opened as a PDF file by your local browser It will be a pop up so make sure itis not blocked bythe browser Ge A The following pop ups were blocked on this page ID https 192 168 0 217 8081 print pbenito 05 pdf Always allow pop ups from 192 168 0 217 9 Continue blocking pop ups Manage pop up blocking After you open the PDF file in the browser you can choose to send it to your local printer 2012 Cybele Software 36 ThinVNC User s Manual 7 Advanced Settings In order to configure the Advanced Settings you will have to open the ThinVNC Server Settings Utility Look for the ThinVNC icon in the tray bar click on this icon and select the Settings option Manage Presentation Settings 12 51 PM 2 23 2012 On the next topics you will find a detailed explanation for each ThinVNC setting General Communications Security Screen Sharing License 2012 Cybele Software Advanced Settings 7 1 General ThinVNC Server Settings mes File Help Communications Security Screen Sharing License ZVN 4 Screen Sharing J Remote Desktop Z File Transfer Service started Listening https on port 8081 Close On the ThinVNC Server Settings General tab you wil
24. l find the following options Uncheck this option to disable Screen Sharing connections to Screen Sharing this machine Uncheck this option to disable Remote Desktop connections Remote Desktop to this machine Uncheck this option to disable File Transfer connections to SSC this machine The bottom message shows you the ThinVNC Service status Status message If the icon is green itmeans ThinVNC service is working fit is red you will have to review the Communication Settings Always remember to press Apply in order to save the changes O 2012 Cybele Software ER ThinVNC User s Manual 7 2 Communications O Server Salio Ea File Help General Security Screen Sharing License Protocol and port settings PIN N A BindtolP Allunassigned y Protocol HTTPS Z Port 8081 V Use UPnP F Enable Dynamic IP Address Resolution amp Shared SSL Certificate Close The ThinVNC Server Settings Communication tab presents you with the following options Bind to IP Protocol Port Use UPnP Enable Dynamic IP Address Resolution amp Shared SSL Certificate Use this option to restrict access to the service through one specific IP The All unassigned option allows access through all the possible IPs for the computer Choose between the http and https protocol The https protocol uses SSL Hence its more secure Choose the port number for this comput
25. ment to the touch Uncheck this option to have a mouse behaviour similar to the real desktop mouse in which the cursor will be always positioned under the touch O 2012 Cybele Software Features 23 6 2 4 Supported RDP Shortcut Keys The supported shortcut keys for Remote Desktop connections are the same as in regular RDP Here is a list of the shortcut keys ALT PAGE UP Switches between programs from left to right ALT PAGE DOWN Switches between programs from right to left ALT INSERT Cycles through the programs using the order in which they were started ALT HOME Displays the Start menu CTRL ALT BREAK Switches the client between full screen mode and window mode CTRL ALT END Brings up the Windows Security dialog box ALT DELETE Displays the Windows menu CTRL ALT MINUS SIGN Places a snapshot of the active window within the client on the Remote Desktop Session Host RD Session Host server clipboard provides the same functionality as pressing ALT PRINT SCREEN on the local computer CTRL ALT PLUS SIGN Places a snapshot of the entire client windows area on the RD Session Host server clipboard provides the same functionalityas pressing PRINT SCREEN on the local computer 2012 Cybele Software z ThinVNC User s Manual 6 3 File Transfer The File Transfer feature allows you to seamlessly exchange files between the remote and the local machine Opening a File Transfer connection 1 Open your p
26. nect on the upper toolbar press Log off or just close the brow ser tab or just close the brow ser tab Close the File Transfer brow ser tab O 2012 Cybele Software 12 ThinVNC User s Manual 6 Features ThinVNC has unique features you can explore each of them in detail on the links below 1 Screen Sharing 2 Remote Desktop 3 File Transfer 4 Remote Printing 5 Presentation Utility O 2012 Cybele Software Features 13 6 1 Screen Sharing The ThinVNC Screen Sharing feature allows users to share a remote machine s screen and interact with itin manyways This connection mode will show the user exactly what is being shown on the remote environment It replicates the remote desktop image on your browser and is updated continuously Opening a Screen Sharing connection 1 Open your preferred web browser 2 Type into the address bar http s ThinVNC Server IP Port 3 Select Screen Sharing as connection mode 4 You can also customize the personal settings Display Control and Advanced They will be available after you click on the Expand Options button located on the top right corner of the interface 4 Press the Connect button 5 Here is your new Screen Sharing Connection Enjoy it as if you were in front of the remote machine cija Pla meo Learn also how to use the Screen Sharing Toolbar and the available Shortcut Keys O 2012 Cybele Software ta ThinVNC User s Manual 6 1 1
27. net Note If you use this option ThinVNC will use its embedded certificate even when the user has already configured another certificate 2012 Cybele Software Advanced Settings as 1 Setting up Go to the ThinVNC Server Settings Communications tab and mark the Enable Dynamic IP Address Resolution amp Shared SSL Certificate option This will generate your own thinvnc net public address similar to the blue link shown on the figure below and will generate also a PIN number ThinVNC Server Settings 53 File Help General Communications Security Screen Sharing License Protocol and port settings Bindto IP Allunassigned y Protocol HTTPS z Port 8081 Y Use UPnP V Enable Dynamic IP Address Resolution amp Shared SSL Certificate PIN 627 627 837 https 627 627 837 thinvnc net Apply Cancel 2 Configuring the router If you have UPnP enabling Dynamic IP Address Resolution amp Shared SSL Certificate can automatically open the port for you on the router In order to test if this option did open the port access ThinVNC through the provided address https pin_number thinvnc net from a computer outside the network If it connects to the application it means the port is already opened and you are all ready to go If you get an Invalid parameters message it means you will need to forward the port manually as follows 2 1 Port Forwarding a Acces
28. new remote desktop instance It works like a regular RDP session Opening a Remote Desktop connection 1 Open your preferred web browser 2 Type into the address bar http s ThinVNC_ Server _IP Port 3 Select Remote Desktop as connection mode 4 You can also customize the personal settings Display Experience and Advanced They will be available after you click on the Expand Options button located on the top right corner of the interface 5 Press the Connect button 6 Enter the remote machine credentials and press Log In Ifyou are using Windows Logon as Authentication mode this screen won t be shown since the application will log in using the same credentials already authenticated against ThinVNC 7 Here is your new Remote Desktop loading exclusively for your use Enjoy the Remote Desktop as you if you were in front of the remote machine Vain EE P BE C Welcome Windows 7 Professional Get to know also about the available Supported RDP Shortcut Keys 2012 Cybele Software z ThinVNC User s Manual Display Preferences thin VNC General Display Experience Advanced Color Depth True color 16bit Resolution Fit to browser window y Image Quality Optimal y et Connect The Remote Desktop Display tab presents you with the following options Color Depth Choose the color depth for the remote computer view Choose from the available list ofres
29. olutions The options include Fitto browser window and Fit to screen ideal for hiding the browser and working on full screen mode The connection image quality is related directly with the application performance higher quality lower performance The default Image quality is Optimal because it presents the best cost benefit between quality and performance cost If you need to have more quality or better performance take a look at the other options below Resolution Highest Works only with PNG images and has no Image Quality compression 0 compression Optimal Combines PNG and JPEG images 20 compression Good Works only with JPEG images 40 compression Faster Works only with JPEG images 50 compression O 2012 Cybele Software Features 21 6 2 2 Experience Preferences thin NC General Display Experience Advanced Allow Desktop background Visual styles Menu and window animation Font smoothing Show window contents while dragging E Desktop composition Y et Connect The Remote Desktop Experience tab presents you with the following options Desktop Background Check this option to show the desktop background Check this option to show Windows Visual Styles the Visual Styles appearance of common controls colors borders and themes Check this option to show menu and windows animations when you scroll or expand a drop down menu Menu and Windows
30. on Choose this option to upload one or more files to the ZRESS Plote remote location Choose this option to paste a remote file that is in the Paste clipboard into the remote location It will be enabled only after you have copied a file into the clipboard Re esh Ge this option to refresh the view of the remote O 2012 Cybele Software z ThinVNC User s Manual 6 4 Presentation Manager With the presentation mode users can securely invite people to show them the whole desktop or selected applications The presentation attendees will be able to see the remote screen or selected applications from the Web using a view only mode Read the nex topics and learn how to set up your own presentation with ThinVNC 1 Setting up the invitation template 2 Using the Presentation Manager 2 1 Participants 2 2 Local Monitor 2 3 Application Selection 3 Attending a Presentation 2012 Cybele Software Features 6 4 1 Setting up the Invitation Template To prepare a presentation it s important to configure the Invitation Template first If you haven t done so please check out the ThinVNC Server Presentation Tab section and learn how to setitup O 2012 Cybele Software 30 ThinVNC User s Manual 6 4 2 Using the Presentation Manager The ThinVNC Presentation Manager is the tool for creating configuring hosting and supervising your own presentations Right click on the ThinVNC tray icon and choose the option
31. on the end user side and can be used from almost any device The application supports Internet Explorer 9 Firefox Chrome Safari and other HTML5 capable web browsers IE8 and earlier versions may be enhanced with HTML5 features by the addition of the Chrome Frame plug in See more Architecture Security Getting Started Features Advanced Settings O 2012 Cybele Software 6 ThinVNC User s Manual 3 Architecture ThinVNC is composed of a pure HTML5 based client that connects via HTTP s to a server where ThinVNC should be installed The web client connects to the listening port and displays the desktop using JSON and JPEG image encoding The communication is authenticated using Digest method and the connection can be made through HTTP or HTTPS Sy Y ch Dr Sy bk Se Se Sei QQ Y VNC vnc gue VNC NC HTTP S COMPANY eege HTMLS Compliant Browser F LI T INTERNET AM The remote computer can be accessed from any OS platform through any HTML5 compliant browser like Mozilla Firefox Google Chrome Safari Opera Internet Explorer 9 etc Versions 8 and previous of Internet Explorer do not support HTML5 However they can be enhanced with Google Chrome Frame to make them fully compliant with ThinVNC Requirements Client Platform Pure Web access OS independent HTML5 Web Browser compliant ThinVNC amp ThinVNC Access Point Platform Windows XP 32 64 bit Windows Vista 32 64 bit Windows 7 32 64 bit Window
32. onfiguring Internet Access Enabling RDP Connections Dynamic DNS and Certificate Sharing Configuring PIN Resoluton ssnsti erea eaa aer a araa a a aaa 45 ACCESSING Throughithinvn net 46 2012 Cybele Software e SSO CUMICY EAE ee eg eege DEE ee Ee 47 Authentication Mode ecc rar 48 No Keele Ne UTC A a a 49 Digest tas Pete Un a ee e ee e del ee ee 50 Windows AN a 51 Managing the SSL lr TEEN 52 The Default Embedded Certificate civic deed 53 elei teg erleedegen aii ati 54 ACA Cercano pi AN 55 e Screen A 1 UE 57 GEG ral a Presentation Dr E EE O 2012 Cybele Software 4 ThinVNC User s Manual 1 About This Document On this help file you will find information about ThinVNC This documentis intended to teach users how to configure and use ThinVNC Check the Getting started section and follow the instructions to quickly install configure and start using ThinVNC About us Cybele Software is a leading provider of software solutions thatenable companies to extend their existing technology foundation by integrating with trend setting technology innovations Whether you want to improve the user interface for a mainframe application or need to enable remote Web access to Windows desktop applications Cybele Software has a solution for you Since 2004 we have been enabling companies to bridge the gap between cutting edge technologies and proven client server and mainframe systems Our team of experienced developers strives to d
33. orization and if the machine user does not Remote Access Permission Ask for authorization On answer the authorization Timeout allow access dialog within the timeout margin the application allows the remote connection Asks for authorization If the machine user does not Ask for authorization On answer the authorization Timeout deny access dialog within the timeout margin the application denies the remote connection P tti t On this field you can set up the timeout for the Ask for Omp umeog authorization options of the Remote Access Permission field Always remember to press Apply in order to save the changes 2012 Cybele Software ER ThinVNC User s Manual 7 4 2 Presentation These settings are used for presentations initiated from the Presentation Manager ThinVNC Server Settings Ea File Help General Communications Security Screen Sharing License Invitation Template Hello A Please join the presentation on HURL Use the following data to log in Ticket ID TICKET User ID HUSERID Password PASSWORD Regards v 4 p Please make sure to include the following essential fields HURLH HTICKETE USERIDH HPASSWORDH External URL https 1 92 168 0 109 8081 General Presentation Apply Cancel The Screen Sharing Presentation tab presents you with the following options Invitation Template Use this textbox to enter the template for your present
34. over You are able to see how many days the trial period still has left 2012 Cybele Software Advanced Settings e After buying ThinVNC license and registering you will have the application status turned to Registered ou will be able to view your registration information 1 E mail Company or Name Serial Number License type Expiration date License limits and Enabled features Registered NOOR WD If you do not register a license and your trial period is over the Trial Expired status will turn to Trial Expired During this status the application won t be available Whenever you deactivate a license ThinVNC application will have the Deactivated by User Status This status will be kept until you register another license During this status the application won t be available Deactivated by User Contact us regarding pricing and or licensing questions or visit our website http www cybeles oft com buy O 2012 Cybele Software e ThinVNC User s Manual 2012 Cybele Software
35. ows Active Directory When you enable this option type the Allowed Users in the box below separated per line or using a semi colon Windows Logon Press this button to access the options for replacing the default Manage Cerilicate ThinVNC installed certificate with your own Always remember to press Apply in order to save the changes 2012 Cybele Software as ThinVNC User s Manual 7 3 1 Authentication Mode You will find two authentication levels while using ThinVNC The first level is the application authentication it will prompt anytime you access ThinVNC from a browser The second level will be required every time you make Remote Desktop or File Transfer connections and they are the remote machine s security authentication User security schema 2 Remote Desktop Credentials 1 Application login 1 Application Login The first level provides access to users into the ThinVNC application You can set three different authentication modes to access the application None Digest and Windows Logon 2 Remote Desktop Credentials Once logged into the application the users will be able to make Screen Sharing connections without having to authenticate again However if they start Remote Desktop or File Transfer connections they will be prompted to authenticate again on the remote machine If you have set up Windows Logon as authentication mode the application will use the same ThinVNC cr
36. reate one following the next steps 1 Go to the ThinVNC Server Settings Security tab 2 Click on the Create a certificate request button 3 Fill in the form below with your organization data Create certificate request and private key xX Certificate Properties Country Code State Locality Organization Organizational Unit Common Name E Mail address Bits gt 512 Request and private key are written to different files Private key will not be password protected Create Close 4 The Common Name field should be filled with the server domain that will be used to access the ThinVNC server thinvnc mycompany com 5 Press Create and the application will generate two files 6 The first window will ask you a location to keep the private key file Where do you want the private key file to be stored a Inform a name for your private key b Selecta place to keep it safe c Press the Save button 7 The second window will ask you a location to keep the request file Where do you want the request file to be stored a Inform a name for the request file b Selecta directory where you can find the file later on to send to the CA O 2012 Cybele Software ER ThinVNC User s Manual c Press the Save button 8 The first file is the certificate private key It should always be kept safe with you 9 Send only the request file to the CA After the CA validation process place th
37. referred web browser 2 Type into the address bar hitp s ThinVNC_Server_IP Port 3 Select File Transfer as connection mode 4 Press the Connect button 5 Enter the remote machine credentials and press Log In Ifyou are using Windows Logon as Authentication mode this screen won t be shown since the application will log in using the same credentials already authenticated against ThinVNC 6 Here is your new File Transfer Connection P Folders Es up 5j https 192 168 0 109 8081 f4 Name Size Type Date Modified A Ba Folder 31 12 6921 00 SC We Folder 31 12 69 21 00 gp PR Folder 31 12 69 21 00 To upload drag and drop files here or into folder structure Browse Source Destination Progress Progress Uploaded FileSize Speed Let Elapsed 6 Now learn how to Navigate on the File Transfer Screen 2012 Cybele Software Features 25 6 3 1 Navigating On the upper part of the screen you will see your remote files and folders Browse to the remote location by double clicking on the folders on the right or expanding the tree structure on the left In order to upload files drag them from your local PC and paste them into the remote view area or press the Browse button The lower part of the screen shows the status of the transferred files Pi Folders Es Up S https 192 168 0 109 8081 1W Name Size Type Date Modified A W A Folder 31 12 69 21 00 BC p C Folder 31 12 69 21 00 G D W D Folder 31 1
38. s Server 2008 32 64 bit O 2012 Cybele Software Architecture 4 Security Security and privacy are essential when accessing remote desktops through the Internet ThinVNC provides a reliable state of the art security that keeps the exchanged information safe Secure connections All the connections to Thin VNC from the browser are performed over HTTPS ThinVNC provides you with the means to install your own 256 bit SSL certificate Authentication levels ThinVNC allows you to set different authentication levels and modes You can choose a simple User Password authentication and specify your own credentials or use Active Directory authentication which will enable you to authenticate against Windows local or domain users O 2012 Cybele Software 3 ThinVNC User s Manual 5 Getting Started Installing ThinVNC takes justa moment and you can enjoyit at anytime The setup is quick and simple You are only three steps away from using ThinVNC 1 Install the server 2 Configure ThinVNC and 3 Browse to access the remote PC using any of the three available different connection modes Quick setup guide 1 Download the latest ThinVNC setup and run the installation on your PC 2 Launch ThinVNC and set the authentication type and the listening port for HTTP or HTTPS Save your changes Click in Allow Access if prompted by the Windows Firewall 3 Go to another PC and type http s pc name or ip address port 4 Enter your creden
39. s the router by typing into a browser the IP for the Default Gateway b Authenticate with the router credentials c Go to the port forwarding section and pick a port for internet access lt can be the same port number as the one ThinVNC is running on or a different one d Forward the internet port to the machine internal IP where you have installed ThinVNC and the port where it s running e Save the changes If you need help configuring the router contact us at support cybelesoft com You can then distribute this address to provide internet access to this machine via ThinVNC 2012 Cybele Software ThinVNC User s Manual There are two ways of accessing ThinVNC through the generated Dynamic IP Address 1 Use the whole address a This address is generated on the ThinVNC Server Settings Communications tab You can click on it directly or distribute this complete address This will direct you into the ThinVNC Application located inside your LAN Observe that the PIN field is already completed with your PIN number and you only have to fill in the Username and Password 2 Use the PIN Number only a Use https www thinmc net The screen below will be presented 7 VMG Enter your credentials PIN Username Password a Log In In order to use this service you must install ThinVNC on a computer in the LAN Once installed turn the Enable Dynamic IP Address Resolution amp Shared SSL Certificate option
40. tials and you are ready to connect to the remote machine 2012 Cybele Software Getting Started 9 5 1 Installing ThinVNC ThinVNC is very simple to deploy All you need to do is install iton a machine you want to access remotely 1 Download the installer from the link below http www cybeles oft com downloads ThinVNCSetup exe 2 Execute the installer on the target machine E Thin VNC InstallShield Wizard Installing ThinVNC The program features you selected are being installed Please wait while the InstallShield Wizard installs ThinVNC This may take several minutes Status Creating shortcuts oooO 3 ThinVNC will be installed as a service Look for the ThinVNC icon in the tray bar in order to access the Settings and the Presentation utility tool Manage Presentation Settings Customize 12 51 PM 2 23 2012 SR gt O 2012 Cybele Software 10 ThinVNC User s Manual 5 2 Configuring ThinVNC In most cases the default values will work well and it will not be necessary to make any setting changes before starting to use ThinVNC If you want to make sure everything is running as expected before connecting from another machine Verify the communication Settings After that you can Use ThinVNC for the first time 2012 Cybele Software Getting Started 11 5 3 Using ThinVNC for the first time Once ThinVNC is installed and configured access ThinVNC
41. ve added the participants on the list remember to send the invitations to them When the green light turns on by the side of a participant s name it means that this participant has entered to view the presentation The invitation links usernames and passwords remain available and can be re accessed at anytime during the presentation The presentation is finished by closing the presentation manager 2012 Cybele Software 32 ThinVNC User s Manual 6 4 2 2 Local Monitor This panel shows exactly whata presentation attendant will visualize in the browser It s useful for you to check whether the applications are showing and are not overlapped by other invisible applications Notice thatthe guests do notsee the Presentation Manager w Local Monitor 2012 Cybele Software Features 33 6 4 2 3 Application Selection This panel lists the applications that are running currently on the presentation machine so that you can choose which ones to display in the remote browser Select the applications from the list Expand or collapse the application groups to see the list of grouped applications w Application selection e ER H 6 Internet Explorer ER Windows Explorer L 0 Program Manager v Exclude selected Include selected Include Selected Show only the selected applications Exclude Selected Show everything on the desktop except for the specific applications you select O 2012 Cybele Software E
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