User Manual - Home Buddies Cam
Contents
1. 30 313 REBOOT a ceat toad hti datu total t tr urat 31 314 SAFE MODE ics aet eto e d M aie ets 332 315 SEPTO FACTORY DEFAULT tette dic 33 4 FEATURES AND SPECIFICATIONS ertet 34 Z1 iREATURES donne mte tesa et en ee Gee ad 34 42 SPECIFICATIONS nce a a a 35 5 CONTENTS 03 15 37 APPENDIX A LIST OF TESTED NAT ROUTER DEVICES 38 APPENDIX B MAXIMUM ALLOWED VIDEO 39 APPENDIX C PERFORMANCE INFORMATION 40 APPENDIX D TROUBLE SHOOTING csecsccssesccscsssecccsssscsecssseccssssecessssescssnssesensneseseee 41 APPENDIX E 3GPP ISMA OPERATION reete 43 Fixed Wireless Wired IP Camera APPENDIX F THIRD PARTY AND EMBEDDED WEB PAGE INTEGRATION Fixed Wireless Wired IP Camera List of Figures and Tables Figure 2 1 Major components in the front panel Figure 2 2 Major components in the back panel Figure 2 3 IP CAM connection diagram Figure 2 4 Connect Ethernet cable to a switch router Figure 2 5 The installation CD disk Figure 2 6 The ID Password card Figure 2 7 Running window of CamView program Figure 2 8 Pop up play video password window Figure 2 9 Unplug the Ethernet cable to enabl2. 5 Antenna jack for Cam w this is the place to hold the wireless antenna The antenna must be plugged to let the 802 11 b g wireless work Bracket screw Antenna Jack Power Jack Ethernet Reset button Figure 2 2 Major components in the back panel 2 2 Quick installation and usage There are only three things that you need to do to see the video from the IP CAM 1 Connect the IP CAM to the home office network 2 Install the CamView software on the notebook PC 3 Key in the ID password of the IP CAM from the IP Password card on the Camview and then you can see the video First Connect the IP CAM to the home office network Please connect the IP CAM accessories to the IP CAM body correctly including the antenna bracket power adapter and Ethernet cable as shown in Figure 2 3 And connect the other end of the Ethernet cable to the home network or office network Usually this Ethernet cable is plugged into a home NAT router device or an Ethemet switch if in the office as shown in Figure 2 4 Since the default settings of the IP CAM use DHCP function and very often there is a DHCP server on most of the Home office network the IP CAM should be connected to the Internet immediately The Internet status LED is constant red light to indicate this good connection status If the LED is blinking please refer to section 3 3 3 5 to try other network settings Fixed Wireless Wired IP Camera Li
3. Antenna Power adaptor Ethernet cable Figure 2 3 IP CAM connection diagram i Switch Router Figure 2 4 Connect Ethernet cable to a switch router Second Install the CamView software on the notebook PC Please insert the installation CD into the CD ROM drive in your notebook or personal computer must be running Microsoft Windows OS Execute the program CamvViewlnstaller xxx exe on the disk The program will pop up some windows about the installation options please press the next button to proceed with the installation After the installation is complete there will be CamView icon on the desktop of your computer screen please execute this icon The CamView program will run immediately Fixed Wireless Wired IP Camera IP Camera Figure 2 5 The installation CD disk Third Use CamView program to see the video Figure 2 5 is the running window of the CamView program If the computer and IP CAM is connected to the same network the IP CAM ID will be displayed in the Auto Search list You can double click the Auto Search to search all the connected IP CAMs any time The only thing left right now for seeing the video is to double click the IP CAM ID item in the Auto Search list For example if the IP CAM ID is 001 001 029 you can then double click the 001001029 item in the Auto Search list to view the video A window asking for password input will pop up Please key in the password in your
4. When this modification is Save amp Apply ed it works immediately but all the connected video viewing users will be disconnected 22 Fixed Wireless Wired IP Camera Seeing the video from anywhere If CAM ID 001 004 254 Patswoediplay video internet treed igs Adin pesolstion amp frame riw T Use the following values Resolution Frame rave itn Simian Outdox video Indoor video 60Hz 509 light trey Enable rolio Dubh microphase Enable time on video Disable tise display on video amp Figure 3 11 Video settings page 23 Fixed Wireless Wired IP Camera 3 7 3GPP RTSP settings The IP CAM is able to be viewed from a 3G mobile phone for detailed settings on the 3G mobile phone please refer to Appendix E Users can disable the 3G mobile access ability in this page After the 3GPP RTSP feature is disabled no 3G mobile phone is allowed to access the video of the IP camera When this is disabled the rtsp stream with MPEG2 audio is still working please refer to Appendix for more details about rtsp stream with MPEG2 audio The Access URL line is the url address for 3G mobile phone to input for seeing the video of the IP camera Different 3G mobile may need to input this url in different way detailed information could be found in the user manual of different 3G mobiles
5. 5 30 fps For video resolution of 320x240 pixels Frame rate bandwidth 64k 256k 512k 768k 1 1 5M 51 30 fps poc te cs ce i For video resolution of 640x480 pixels Frame rate bandwidth 512k 768k IM 1 5M 2 When audio is enabled For video resolution of 160x120 pixels Frame rate bandwidth 64k 256k 512k 1 5M For video resolution of 320x240 pixels Frame rateNbandwidth 64k 256k 512k 768k 1 1 5M 5 30 fps jo Je Je Je For video resolution of 640x480 pixels Frame rate bandwidth 512k 768k 1 2M 39 Fixed Wireless Wired IP Camera Appendix C Performance Information 1 Video Performance Information The video quality is dependent on the video parameter settings and the network quality If you want to have a better video quality you will usually set higher resolution and higher frame rate This is fine when you are viewing the video locally in the same network But when you want to see the video remotely through the Internet you need to know the Internet speed bandwidth connected to your home network If the Intemet speed setting of your IP camera is very large but your real Internet speed bandwidth is relatively low the video quality could be very bad In some worst case the video display could be disconnected In order to have the best video quality you better have broadband service from your ISP and set the Internet speed of the IP camera a little low
6. ID Password card into this field and click ok The video will then be displayed on the window Figure 2 6 The ID Password card Notice 1 You can modify this play video password by entering into the web configuration pages Please refer to section 3 6 for more information 2 You can also add the IP CAM into the CameraList or GroupList in the CamView software to have more convenient video display please refer to the user manual of the CamView software for more functions Seeing the video in a remote location After the IP CAM is installed and you can see the video from the CamView software in the local network it s very easy to see the video in a remote location All Fixed Wireless Wired IP Camera you need to do is add a camera item in the CameraList folder of the CamView software key in the IP CAM ID and Password from the ID Password card And then double click this camera item You will then see the Camera video immediately No further NAT router setting modifications are needed gre come ji Figure 2 7 Running window of CamView program Figure 2 8 Pop up play video password window Fixed Wireless Wired IP Camera 2 3 Wireless connection for IP Cam w The IP Cam w can also be connected to the home office network through the 802 11 b g wireless connection There are only three things that you need to do to have the wireless connection 1 Set the WiFi security settings on the
7. IP CAM ID registration status network type and current video settings bandwidth resolution in this page The IP CAM can be viewed remotely by the CamView software only when the IP CAM is registered If this IP CAM is not registered please check the Ethernet wiring of your network environment The Network type field displays the network connection wired or wireless and method DHCP PPPoE or static ip the IP CAM is running The Video users field displays the number of connected video viewing users Seeing the video from anywhere It CAM ID hegad Wetwotk 17 Weed DHC Video aea 0 Vrije mocheta 60 40 Video hend mtt SLIK tee Moto Figure 3 3 IP CAM Information page Fixed Wireless Wired IP Camera 3 2 Video Display This display page allows you to view the video display of the IP camera For the first time use of this display on a computer an activeX component will be automatically downloaded into the browser This could take some time depends on the internet The component is downloaded from a public domain so that the computer must be connected to the Internet If you want to modify the video display screen size please refer to section 3 6 for more details Seeing the video from anywhere E A V E E H Figure 3 4 Video display page Fixed Wireless Wired IP Camera 3 3 Network The Network page allows you to modify the network set
8. Please be noticed that usually public IP address is needed for the IP camera so that the 3G mobile could access the IP camera s video The default setting is Enable 3GPP RTSP Pm Seeing the video from anywhere lade a Camera 3OPPRTS Orest gt Enable Diable Access URL 112p3 10 10 10 14 5001004254 public IP address needed foc 30 mobile accen ire h Figure 3 12 3GPP RTSP enabled page 24 Fixed Wireless Wired IP Camera 3 8 Motion Detection The IP CAM provides the motion detection function you can enable the motion detection ability in this page the IP CAM will then send out an email with a joeg picture attached in the email and or send out the jpeg picture file to a ftp server The related settings are explained below 1 Detection sensitivity there are three possible choices in this field High means high sensitivity i e the detection is triggered by a very small movement in the video image If High is selected and the size of the moving object is larger than about 1 of the whole video area it is detected Please be noticed that the real size of the object could be large or small anyway the detection is only based on the relative size of the object Probably a small pencil moving near the IP CAM could be detected but a moving car far away from the IP CAM could not be detected Low means low sensitivity i e the detection is triggered by a very
9. automatically The web login account will be admin no password the play video password will be ipcam after reset to factory default L PUE d c B Figure 3 22 Stick on the reset button to set to the factory default 33 Fixed Wireless Wired IP Camera 4 Features and specifications 4 1 Features Easily access the camera from anywhere in the world via the ID password No complicated NAT router settings needed Free video management software CamView program accompanied for easy access and multi camera management 3GPP ISMA support Built in Web server for managing via standard web browser Supports enhanced MPEG 4 compression Supports resolution of up to 640x480 pixels 30 frames per second View video from your Wireless or wired Ethernet network 802 11 b g WiFi security supports WEP and WPA PSK TKIP and AES for IP Cam w Supports PPPoE protocol for direct ADSL connection Motion Detection and E mail FTP notification attach jpeg image file Synchronize the time through NTP protocol Connect up to 20 users simultaneously please see appendix B Built in microphone for synchronized audio Online Firmware upgrade will enter safe mode when power is off during critical firmware upgrade point Watchdog function to prevent system failure 34 Fixed Wireless Wired IP Camera 4 2 Specifications Models Power Processors Net
10. but all the connected video viewing users will be disconnected The default setting is Disable Motion Detection 25 Fixed Wireless Wired IP Camera Seeing the video from anywhere Disable Motion Detection D Enable Motion Detection Detection sensitivity 3 Send email mange O Send FTP meesage Email scga SMTP server vhs com SMTP Username SMTP Pasereced sess FTP Server Pasrweed Remote foldes feeb Fook Figure 3 13 Motion detection enabled page 26 Fixed Wireless Wired IP Camera 3 9 LED Display Control The IP CAM provides the Led Display Control function you can enable or disable the led display indication on the front panel of the IP cam device The related settings are explained below 1 Normal led display select this to enable the status LED and ethernet LED display 2 Turn off led display always select this to disable the status LED and ethernet LED display 3 Turn off LED display after network connected select this then the LED will display when the Internet connection has some problem the LED display will be off when the Internet connection is successful Seeing the video from anywhere 9 Normal led display Tum off led display always Turm off led display after network connected Figure 3 14 Led Control settings page 27 Fixed Wireless Wired IP Camera 3 10 Date Time The IP CAM can synchronize the
11. condition and start the WiFi connection After the WiFi is connected the IP CAM will connect to the Internet immediately Notice 1 Please remember that the WiFi connection will use a different IP address you will need to do the Auto Search function in the CamView again to find the IP CAM again after the WiFi is connected 2 If you want to switch back to the wired Ethernet connection just plug in the Ethernet cable into the IP CAM again Do not need to disable the WiFi function on the web pages Fixed Wireless Wired IP Camera Switch Router Figure 2 9 Unplug the Ethernet cable to enable the WiFi function Fixed Wireless Wired IP Camera 3 Web configurations You can login into the web configuration page by directly key in the IP address of the IP CAM or right click the searched IP CAM in the Auto Search list of the CamvView software and click the Web Configure to open the login window of the IP CAM D CameraList Example O Auto Search 001001002 ENT 001001151 001002004 Figure 3 1 Open the web configuration page from CamView software The default login account is admin leave the Password field empty Connect to 10 10 10 122 Figure 3 2 IP CAM Web configuration login page Fixed Wireless Wired IP Camera 3 1 Information The first page of the web configuration of the IP Cam w is the information page You can see the model name firmware version
12. web configuration page 2 Test if the WiFi settings are correct 3 Unplug the Ethernet cable First set the WiFi security settings on the web configuration page Make sure there is a WiFi router or AP on your home or office network Write down the WiFi security parameters used in this WiFi AP router including the SSID security mode encryption protocols and the key values The supported WiFi security mode of the IP CAM is WEP 64 bits and 128 bits and WPA PSK TKIP and AES In most of the home office WiFi environment this is quite enough The easiest way to set the WiFi settings on the IP CAM is through CamView software Right click the searched IP CAM in the Auto Search list and click the Web Configure to open the login window of the IP CAM Fill in all the WiFi security parameters you have written down The WiFi configuration is complete now Please refer to section 3 4 for more detailed description if needed Second test if the WiFi settings are correct You can now test if the above WiFi settings are correct Click the WiFi test on the WiFi Security settings web page The testing result wil be displayed in less than 60 seconds If the test is failed please check the WiFi security parameters and test again Third unplug the Ethernet cable If the WiFi test is successful you can then enable the WiFi connection by unplugging the Ethernet cable from the IP CAM The IP CAM will detect the Ethernet cable unplugged
13. HOME BUDDIES CAM User Manual Revision 1 06 Date 05 14 2009 Online Doggy 4720 South Santa Fe Circle Englewood CO 80110 Fixed Wireless Wired IP Camera Table of Contents LIST OF FIGURES AND TABLES sessssssscsssecssssssccsssccsssseccsssccssseserssecesssessssuscessseessse aut 4 INIRODUCTION 6 2 HARDWARE DESCRIPTION AND QUICK INSTALLATION USAGE 7 2 1 MAJOR HARDWARE COMPONENTS ettet ee 7 2 2 QUICK INSTALLATION AND USAGE entente 8 2 3 WIRELESS CONNECTION FOR IP 12 3 WEB CONFIGURATIONS sesscssssscssscccsscsssssccosssccsssscecsssccsssecssssscessuecssnscessuseessnees a 14 3 1 INFORMATION retener tette 15 3 2 VIDEO DISPLAY accented Suse ce oe uaa 16 8 32 NEIWORK units data aetates atta its ctis 17 3 4 WIFI SECURITY FOR IP 19 3 5 ADVANCED NETWORK eerte tette tetto tts 21 56 VIDEO SEMINGS accen idee TR gei tnc n isa ee 22 37 SETTINGS rete idi ec ee e 24 3 8 MOTION DETECTION eerte ttn ttttntttonts 25 3 9 LED DISPLAY CONTROL eterne tentent tttt tetti 27 310 DATE TIME nutu et metti 28 3o tH LP CE CE d 29 3 12 UPGRADE 1
14. P Cam for more than 3 seconds and release it The IP Cam will then restart to the factory default The default administrator account is admin administrator password is empty The default video play password is ipcam You can adjust these account and passwords by using the browser to login into the IP Cam and do the needed modifications What should do if can not hear the audio sound from the IP Cam There is a microphone inside the IP Cam If you can see the video from the accompanied CamView software but can not hear the audio sound please check the followings 1 Check if the speaker of the computer is turned on you can try to play a audio file on the computer to verify this 2 Check if the microphone on the IP Cam is enabled Please login into the web configuration page of the IP Cam select the video settings click the Enable audio microphone choice 41 Fixed Wireless Wired IP Camera 8 10 A can see the video a remote place but the video quality is not good and sometimes the video will disconnect and then the video will reconnect again by itself It s probably because the internet bandwidth internet speed is not big enough Please try to apply for a better internet connection from your Internet Service Provider or decrease the bandwidth settings of the IP Cam You can adjust the bandwidth requirement of the IP Cam either from the CamView software or login into the web configuration p
15. age of the IP Cam to do the modification Does the IP Cam provide the recording function You can do the recording of the video audio of the IP Cam from the CamView software with the CamView software version later than the version number v1 1 Another software CamPlay is needed to play the recorded vide audio files The video seems a little dark when the IP Cam is used inside the house how could I improve this The sensor used in the IP Cam is the CMOS type Although the sensitivity of the sensor is already very good compared to other product s CMOS sensor there is still a limitation If the video is still too dark for your environment please try to increase the lightness of the light source Another model of our IP Cam products Day and Night mold with IR led inside could help on some of the very tough environment But please be noticed that when the IR led is turned on in the dark room the video will be black and white only Why the video display is stopped and the frame rate shown on the display banner is 30 It s probably because the bandwidth of your internet connection is too small maybe you need to decrease the bandwidth of the video settings of your IP Camera and then try again Can connect the IP camera directly to my PC notebook with an Ethernet cable If the IP camera is directly connected to your PC notebook computer using an Ethernet cable the IP camera will automatically use an IP address calle
16. allation management and maintenance Minimum Web browsing and management software requirements Supported protocols Accessories included Video management software Users Alarm and event management Dimensions HxWxD and weight Approvals Operating conditions Web management username password protection Video display ID password protection WiFi WEP and WPA security mode Installation tool on CD and Web based configuration Automatic configuration backup and restore Video management software CamView for video access and multi cCamera management Firmware upgrades via FTP Built in web server for standard web browser access Pentium 4 CPU 1 0 GHz or higher or equivalent AMD 256 MB RAM IPv4 TCP ICMP RTSP RTP UDP IGMP RTOP SMTP SNTP FTP DHCP UPnP ARP DNS PPPOE etc Power adaptor camera bracket RJ45 ethernet cable quick installation guide CD with installation tool software and User s Manual ID Password antenna for IP Cam w Surveillance application for viewing and archiving up to 16 cameras Up to 20 simultaneous unicast users please see appendix B Unlimited users using multicast Events triggered by video motion detection Notification upload of JPEG images over FIP and or email 125 x 75x35 mm 260g incl camera bracket excl power adaptor CE FCC Part 15 Subpart B Class B Wireless RF CE FCC Part 15 Subpart C Power supply FCC UL EN 60950 0 50 C Hum
17. ctions on the user manual to set it up again When the IP Cam is connected to the network through wireless connection the video quality is not good how could I fix this problem When the IP Cam is connected using wireless network and the video quality is not good it s probably because the distance of the IP Cam is too far away from the wireless AP Access Point or WiFi router or there are too many devices connected to the AP or maybe because the WiFi antenna is not in the best position Please try to figure out which one is the cause of the problem and you can then fix this problem Could adjust the effective focus of the IP Cam The effective focus of the IP Cam is from 30cm to infinity so in almost all circumstances you can see the video clearly There is no need to adjust the effective focus What s the viewing angle of the IP Cam The viewing angle of the IP Cam is about 60 degrees What s the longest distance using the IP Cam to see the video When using the IP Cam to see a long distance object whether it s clear or not depends on the size of the object Usually when your eyes can see something clearly in that distance the IP Cam can also see that object clearly in about the same distance What should do if the password is forgotten and the ID password card is missing The easiest way to solve this problem is to reset the IP Cam to the factory default Please stick on the reset button on the rear panel of the I
18. d auto IP with IP address 169 254 If your PC notebook computer is configured to DHCP it will also use an auto IP adaress But this will take about one minute after the IP camera is connected to the computer and you need to make sure that the WiFi interface on your PC notebook computer is disabled After about one minute you can run the CamView software to access the IP camera the CAM ID should be displayed on the auto search list You can then see the video by double clicking the CAM ID icon But you need to know that in this situation other local or remote computer can not see the video 42 Fixed Wireless Wired IP Camera Appendix E 3GPP ISMA operation 3GPP ISMA is using RTSP protocol for 3G mobile phone to display the video stream from some network devices including IP camera The IP Cam w support the RTSP protocol and video audio codec needed by 3GPP ISMA Users only need to access the address risp ip cam address CAM ID password on the 3G mobile phone to access the video of the IP camera No other extra configuration is needed on the IP camera Where ip cam address is the public IP address of the IP camera CAM 10 is the unique Camera ID of the specific IP camera Password is the video play password of the specific IP camera detailed in section 3 6 Different 3G mobile phone may need different operation to be able to key in the rtsp adaress please contact the 3G mobile phone customer service for more details T
19. date time with the universally available time server for example stdtime gov tw through NTP protocol The date time will then be corrected with the time server anytime when the Internet is connected Users can choose the different TimeZone of their areas to display the correct time Seeing the video from anywhere ja reo Camera NT Server get Time Zone AIT 08 00 Torin Hing Porth Sappe Current Time 2005 03 05 15 06 29 Seed Figure 3 15 System date time settings page 28 Fixed Wireless Wired IP Camera 3 11 Admin In this page you can modify the web login account With this account you can login to the IP CAM and do any modifications The default account is admin without password If the login account is forgotten you can reset the IP CAM to the factory default settings by following the steps in section 3 15 and login with the admin account Please be noticed that this account is different from the video play password in the Video settings page Seeing the video from anywhore Web access port Vecmame airi Pasewoed Pasrmocd confirm Figure 3 16 Admin settings page 29 Fixed Wireless Wired IP Camera 3 12 Upgrade If there is some new firmware available from the supplier of this IP CAM you can upgrade the firmware on this page Please ask for the correct information about FIP server username password accou
20. e differences It s very easy to see the video of the IP Cam w you only need to key in the ID Password of the IP CAM anywhere in the world you do not need to remember the IP address or domain name or DDNS name or port number And you do not need to modify the settings like port mapping fixed IP DDNS virtual server of the NAT router devices it s just a plug amp play usage So the differences are the followings Public IP address needed No Dynamic DNS needed No Port mapping in router No Virtual server in router No UPnP support in router No What s needed ID and Password Fixed Wireless Wired IP Camera 2 Hardware description and quick installation usage The IP CAM is designed to be very easy to install and use First let s see the major components of the IP CAM products 2 1 Major hardware components The major components on the front panel of the IP CAM products are the built in microphone lens and LEDs 1 Microphone for receiving the audio voice Effective distance is about 5 meters 2 Lens the focus of the lens is fixed you do not need to spend time to adjust the focus the effective focus range is from 40cm to infinity 3 Status indication LED red this LED is to indicate the Internet connection status When the Internet connection is connected the LED will be constant red light If there is any Internet connection problem the LED will be blinking red light 4 Ethernet indica
21. e the WiFi function Figure 3 1 Open the web configuration page from CamView software Figure 3 2 IP CAM Web configuration login page Figure 3 3 IP CAM Information page Figure 3 4 Video display page Figure 3 5 Network settings page for DHCP function Figure 3 6 Network settings page for fixed IP address Figure 3 7 WiFi security disabled page Figure 3 8 WiFi security enabled page Figure 3 9 WiFi testing page Figure 3 10 Advanced network settings page Figure 3 11 Video settings page Figure 3 12 3GPP RTSP enabled page Figure 3 13 Motion detection enabled page Figure 3 14 Led Control settings page Figure 3 15 System date time settings page Figure 3 16 Admin settings page Figure 3 17 Firmware upgrade settings page Figure 3 18 Firmware upgrade status page Figure 3 19 System reboot settings page Figure 3 20 System reboot under going page Figure 3 21 Safe mode information page Figure 3 22 Stick the reset button to set to the factory default Figure 5 1 IP Camera body Figure 5 2 Power Adaptor Figure 5 3 Bracket Figure 5 4 Antenna Figure 5 5 Quick installation guide Fixed Wireless Wired IP Camera Figure 5 6 Ethernet cable Figure 5 7 Installation CD Figure 5 8 ID Password Table A 1 List of tested Wireless AP router devices Table A 2 List of tested Wired NAT router devices Fixed Wireless Wired IP Camera 1 Introduction The IP Cam w is designed with the user friendly idea deep
22. er than the real Internet speed provided by your ISP Also need to notice that when multiple users are displaying the videos from the same IP camera at the same time the video bandwidth times number of users will be needed for the Internet speed 2 WiFi Performance Information The WiFi performance is dependent on the distance between the IP camera and the AP Access Point router and dependent on the number of devices connected to the AP router Also need to consider that if there are any barriers like wall or floor between the IP camera and the AP router IF there are some open space between the IP camera and the AP router you also need to know that the performance will be interfered in rainy day The antenna gain and it s direction in the AP router will also affect the WiFi performance In general case when the IP camera is set to the default video setting 256k bps and there are no other interferences between the IP camera and the AP router the working straight distance is about 100 meters between IP camera and the AP router 40 Fixed Wireless Wired IP Camera Appendix D Trouble shooting What s going on when the red led light on the IP camera is flashing When the IP Cam is connected to the Internet and working correctly the red led light will be on constantly If the red led light is flashing it s probably because there is some network connecting problem Please check the network connection again and follow the instru
23. he video quality and resolution is the same value as set on the video settings page Since the bandwidth provided by the 3G service is under 256k bps better to configure the Internet speed of the IP camera to 128k or 64k bps Notice 1 when the audio microphone is enabled on the IP camera if the Internet speed in video settings page is bigger than 256k or the resolution is 640x480 the audio will be disabled for 3GPP ISMA access In all other cases the 3G mobile phone will be able to hear the audio from the IP camera Notice 2 when the audio microphone is enabled on the IP camera if there is any 3G mobile access to the IP camera the mobile wil hear the audio in this same time there will be no audio on the CamView playing window for this IP camera For more information about operation on different 3G mobile phones please contact us for detailed document 43
24. idity 20 80 RH non condensing 36 Fixed Wireless Wired IP Camera 5 Package contents Figure 5 1 IP Cam w body Figure 5 2 Power Adaptor GERE Figure 5 3 Bracket Figure 5 4 Antenna Figure 5 5 Quick installation guide Figure 5 6 Ethernet cable Figure 5 7 Installation CD Figure 5 8 ID Password Card 37 Fixed Wireless Wired IP Camera Appendix A List of Tested NAT router Devices The followings are the list of tested NAT router devices that can work with the IP CAM and CamView software when viewing a remote location You do not need to do any modification on the default settings of the NAT routers In some office environment if some strict firewall function is enabled it s possible that you can not view the IP CAM video through the firewall router In this situation please contact your MIS person to solve the problem Table A 1 List of tested Wireless AP router devices ba wee Table 2 List of tested Wired NAT router devices 38 Fixed Wireless Wired IP Camera Appendix B Maximum Allowed Video Users The maximum allowed video users for a single IP Cam w at the same time is dependent on the video settings including Internet speed and resolution The followings are the summary of the maximum allowed video users 1 When audio is disabled For video resolution of 160x120 pixels Frame rate bandwidth 64k 512k 1 5M 5
25. iees astematically 2 Use the following DNS server address Pretoned DNS serves 1 Alternate DNS server 0 Figure 3 6 Network settings page for fixed IP address 18 Fixed Wireless Wired IP Camera 3 4 WiFi security For IP Cam w You can use the wireless to connect the IP CAM to the network If your network environment has a 802 11 b g router or AP running you can check the Enable WiFi function button to use the wireless Seeing the video from anywhere 2 Dessble WiFi functica WiFi function SSID Secunty mode Neos Wer WFA PSEC WT personal WEP Eaxtyption WE Key WPA Exciyption WPA PSK Key Deed Ah Figure 3 7 WiFi security disabled page In order to use the wireless network you need to fill the following fields 1 SSID this is the ID of the wireless router or AP of your wireless network environment must be set correctly 2 Security mode this is the security mode used in the wireless router or AP Need to choose one of the three modes None WEP and WPA PSK WEP Wireless Encryption Protocol WPA WiFi Protected Access PSK Pre Shared Key TKIP Temporal Key Integrity Protocol AES Advanced Encryption Standard 3 WEP mode when the WEP mode is chosen you need also choose between 64 bit 5 char 64 bit 10 hex 128 bit 13 char and 128 bit 26 hex encryption mode and then fill the WEP key correctly 4 WPA PSK mode when the WPA PSK m
26. in mind The user can install the IP Cam w easily on his her home network and then access the IP Camera anywhere in the world through the accompanied video management software program without setting some complicated DNS name or changing the router s settings It s just a plug amp play action For indoor surveillance and remote monitoring the IP Cam w provides the best image quality in its class and excellent performance The IP Cam w also provides the best bandwidth efficiency it offers 640x480 resolution 30 fps frame rate real MPEG4 image compression ability The built in microphone enables remote users to not only view but also listen for additional monitoring options Of course with the built in Web server the IP Cameras can also be managed from a standard web browser on a Windows computer The IP Cam w provides both wireless IEEE 802 11 b g and wired Ethernet network interfaces for flexible installation It supports the WEP and WPA Wi Fi Protected Access security modes to provide the best security for wireless networks IP Cam model only support wired Ethernet interface The IP Cam w provides motion detection function Users can easily setup this function and receive the notification with the snapshot images through email and or ftp when some motion events are detected The IP Cam w is ideal for securing small businesses home offices and residences over a local area network and or the Internet Th
27. large movement If the size of the moving object is larger than about 1076 of the whole video area it is detected Median means 3 to trigger the detection 2 Send email message if this item is enabled the IP CAM will send out an email message with the jpeg picture attached to the specified email account 3 Email recipient this is the email address to receive the detection notice message An email message with the jpeg picture file named by the date time of the triggered moment will reach this address 4 SMTP server this is the SMTP server that will help to transfer the email message This server is irrelevant to the Email recipient address 5 SMTP username password this the account to use the SMTP server to transfer the email message The SMTP server and username password account are only for transfer the email message to the Email recipient the Email recipient could be on another email server or any reachable email address 6 Send FTP message if this item is enabled the IP CAM will send out a jpeg picture file to the specified ftp account 7 FIP server this is the FIP server address to receive the jpeg file 8 FTP username password this is the username password to login into the FTP server so this triggered jpeg file will be allowed to reach this FTP server 9 Remote folder the jpeg file will be put under this folder of the FTP server When this modification is Save amp Apply ed it works immediately
28. mode In this mode you will see the following Safe mode page when login into this IP CAM Please do the upgrade operation immediately to recover the system On this safe mode the IP CAM can not display the video on the CamView software but you can still find this IP CAM on the Auto search list The steps to recover from safe mode are the followings 1 Use CamView to locate the IP CAM by clicking the Auto Search item on the CamView software 2 Login into the web configuration page of the IP CAM 3 Upgrade the firmware from the Upgrade page Seeing the video from anywhere IP Camera The firmware is damaged because of power off during firmware upgrade or caused by other abnormal operations Informations Network This IP Camera 15 operating in a safe mode only the minionen functions are working 47 BR Advanced Network Date Time You need to upgrade a new firmware now E Adrnin Upgrade Reboot Figure 3 21 Safe mode information page 32 Fixed Wireless Wired IP Camera 3 15 Set to factory default For some reason for example you forgot the web login password you may want to set the IP CAM to the factory default settings The only thing you need to do is using a stick to press the reset button on the back of the IP CAM body for more than 3 seconds and release it do this when the IP CAM is powered on The IP CAM will reset to the factory default settings and restart
29. nt and firmware filename from your supplier and then do this upgrade A status message about the percentage done in the upgrade procedure is displayed Please be noticed that during the upgrade procedure do not power off the IP CAM otherwise the IP CAM could probably enter into the safe mode section 3 14 After the upgrade procedure is finished the system will restart automatically During this Upgrade procedure do not try to modify other settings or view the video Seeing the video from anywhere Camera FTT server fpsurmiu cs Une pda Username wou 44 Pom ware hiecame Uk Firmware upgrade status Status erasing flash 41 Do not power off the device 1 The device will restart after upgrade automatically Figure 3 18 Firmware upgrade status page 30 Fixed Wireless Wired IP Camera 3 13 Reboot You can restart the IP CAM manually on this page All the connected video viewing users will be disconnected Seeing the video from anywhere P Camera Sp stem Rebac This wi the device Figure 3 19 System reboot settings page Seeing the video from anywhere P Camera Rebooting Please wait Figure 3 20 System reboot under going page 31 Fixed Wireless Wired IP Camera 3 14 Safe Mode If by some abnormal operation for example powered off during the critical point of the upgrade procedure the IP CAM will enter into the safe
30. ode is chosen you need also choose between TKIP and AES encryption mode and then fill the WPA PSK key correctly All the fields in this page must be filled correctly with the same settings the wireless router or AP using Fixed Wireless Wired IP Camera Seeing the video from anywhere LSU DIL UT Display Enable WiFifunction Disable WiFi function a Network SSID example 8 WiFi Security eee eres Security mode None WEP WPA PSK WPA personal WEP Encryption 128 bits 26 hex digits WEP Key 234567890 WPA Encryption ime WPA PSK Key Save amp Apply WiFitest Figure 3 8 WiFi security enabled page You can also click the WiFi test button to check if the IP CAM can connect to the wireless network for these settings You will need to unplug the Ethernet cable to enable the wireless connection after the WiFi test is successful After the setting and Save amp Apply do not need to restart the IP CAM to let the WiFi work only need to unplug the Ethemet cable The default setting is Disable WiFi Function Seeing the video from anywhere WiFi testing status Figure 3 9 WiFi testing page 20 Fixed Wireless Wired IP Camera 3 5 Advanced Network In some special situation your network environment only provides PPPoE connection ADSL service there is no NAT router available You will then need to set the PPPoE settings in the Advanced Network page Only the PPPoE
31. tings of the wired Ethernet The default settings use DHCP to obtain an IP address automatically In most of the home and office network environment there is DHCP server running In this situation by using this default settings the IP CAM can work immediately in most of the time If the Ethernet cable is unplugged the IP CAM will lose connection But as soon as the Ethemet cable is plugged in again the IP CAM will obtain a new IP address immediately Seeing the video from anywhere IF wutomateally Use the addrem Date nad Detesll gue vay 3 DNS irre shiam automatically Une the DNS server p dese CNS server Aerate ONS server EZI Figure 3 5 Network settings page for function If the network environment does not support DHCP function you will need to set the network settings of the IP CAM manually Please fill all the fields including IP address Subnet mask Default gateway and DNS server to let the network work All these settings must be correct for your network environment otherwise the IP CAM can not work The default setting is Obtain an IP address automatically Fixed Wireless Wired IP Camera Seeing the video from anywhere Camera an address swomancally Une the foo meg addons addis nm Sater mad BS 24 2 Defaslt gatewar 2 d DNS serves add
32. tion LED blue this LED is to indicate if the Ethernet link is ok and packet traffic is sending receiving When the Ethernet cable is connected the LED is constant blue light When there is packet sending receiving the LED is blinking blue light Microphone Lens Status Indication LED Ethernet indication LED Figure 2 1 Major components in the front panel The major components on the back panel of the IP CAM products are the bracket screw jack power jack Ethernet jack and reset button 1 Bracket screw jack this is the position to screw in the bracket of the IP CAM With the bracket you can put the IP CAM on the desk on the wall or on the ceiling 2 Power jack this is the place to plug in the power adaptor The power needed for this IP CAM is 5V 1 0A please make sure you are using the correct power adaptor Fixed Wireless Wired IP Camera 3 Ethernet jack this is the place to plug in the RJ45 Ethernet cable When the Ethernet link is ok the Ethernet indication LED on the front side will be blue light 4 Reset button this is the button to reset the IP CAM to default factory settings You need to use a small stick like pencil or tooth stick to press the reset button for more than 3 seconds to enoble the reset function Usually when you forgot the administrator account you will probably need to do this reset action to reset to the default factory settings Please refer to section 3 15 for more details
33. ue that is lower than your internet bandwidth 3 Select resolution amp frame rate automatically you can let the system select the suitable video resolution and frame rate automatically for you The selection is based on the Internet speed value This is the recommended default setting 4 Resolution there are three choices 160x120 320x240 and 640x480 If you decide to choose the value manually you can choose one of the three values But please be noticed that if the Internet speed is slow low value high resolution 640x480 or frame rate could cause very bad video quality 5 Frame rate the video frame display rate Higher value means faster movement and continuity in the video display 6 Brightness the brightness of the video lower value means darker display 7 Outdoor Indoor video for better video display quality modify this setting when taking indoor or outdoor video The default setting is Outdoor video in most cases this is also ok for indoor usage Under some special cases there could be some strip lines on the video display when the IP camera is taking indoor video In this situation change the setting to Indoor video will solve the problem Please also be noticed that in Indoor video setting the video display of outdoor view is very vague 8 Enable disable audio microphone you can enable or disable the audio microphone on the IP CAM If disable there will be no voice on CamView video viewing
34. username and password are needed to let PPPoE work After the Save amp Apply button is pressed the PPPoE function will work immediately You can check the Registration status in the Information page to see if the IP CAM is registered using the PPPoE connection Please be noticed that the DHCP or static IP settings in the Network page can work together with the PPPoE connection Only that the PPPoE has higher priority so if the PPPoE is working the IP CAM will use PPPoE to connect to the Internet The default setting is Disable PPPoE Seeing the video from anywhere Disable PPPoE 2 Use PPPOE p get If address ctumr Fassweed ekint Figure 3 10 Advanced network settings page 21 Fixed Wireless Wired IP Camera 3 6 Video Settings The IP CAM is designed to provide high quality video for viewing from CamView software In this page you cam modify some settings related to the video viewing 1 Password play video this is the password needed for viewing the video from the CamvView software Together with the IP CAM ID you can view the video of this IP CAM anywhere in the world through the Internet 2 Internet speed this is the Internet bandwidth of your network environment Higher value will generate higher video quality But if your internet connection can not provide more bandwidth than the specified value the video quality could degrade So please key in a val
35. work interface Wireless interface Image sensor Light sensitivity Lens Buttons Indicators Video compression Resolutions Frame rate Video streaming Image settings Audio IP Cam w DC 5V 1A RISC CPU hardware video processing and compression Ethernet 10BaseT 100BaseTX Auto MDIX RJ 45 IEEE 802 119 6 54 Mbps IEEE 802 11b 1 11 Mbps Transmit power 14 5dBm typically 802 119 17 5aBm typically 802 116 Receiver sensitivity 54Mbps Typical 73dBm 10 PER 11Mbps Typical 86dBm 10 PER Modes Infrastructure and ad hoc Antenna gain 1 8 RGB VGA 1 4 inch CMOS Automatic exposure control automatic white balance automatic gain control automatic brightness control 1 9 Lux 3 2 mm F2 0 viewing angle 61 fixed iris focus range 40 cm to infinity One reset button to factory default settings One LED for internet connection status indication One LED for Ethernet connection indication 4 Part 2 ISO IEC 14496 2 with motion detection profiles Simple Profile level 0 3 160x120 320x240 640x480 Up to 30 fps in all resolutions MPEG 4 Controllable frame rate and bandwidth Resolution VGA 640x480 QVGA 320x240 QQVGA 160x120 Bandwidth 64k 128k 256k 512k 768k 1M 1 2M 1 5M bps Frame rate 5 10 15 20 25 30 fps Built in microphone for audio monitoring Audio compression MPEG2 audio AMR NB for 3GPP ISMA 35 Fixed Wireless Wired IP Camera Security Inst
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