MICROS e7 Version 4.0 ReadMe First
Contents
1. 4 Refresh Form el Next Input Method s3 import and Append to Database E import Entire Database Table B Export the Database R Restore the Database 3p Clear All Totals Jg Clear Totals for This Workstation 3 A list of available operations will appear Select Backup the Database 4 A backup of the database will be written to the MICROS e DbBackups folder Version 4 0 Revision C February 25 2015 Page 7 of 60 MICROS e7 Installation Before You Begin Restore Restoring a database is NOT part of the standard MICROS e7 installation Database process If for any reason the user needs to restore a database follow these steps 1 Open the MICROS e7 Configurator 2 Select the down arrow on the right hand side of the screen mam a oem menes GB Switch View pA Refresh Form Next Input Method B Backup t e Database Import and Append to Database a impor Entire Database Table B Export the Database Clear All Totals 3 A list of available operations will appear Select Restore the Database 4 The database will be restored from the CMICROS e DbBackups folder Revision C Version 4 0 February 25 2015 Page 8 of 60 MICROS e7 Installation Downloading the MICROS e7 Product Downloading the MICROS e7 Product The MICROS e7 product is available for download from the MICROS Web site There are several download choices available from the Member Services Produ2. 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation 11 If the Prot g will be used continue with the following steps If not the installation is complete Version 4 0 Revision C February 25 2015 Page 21 of 60 MICROS e7 Installation Downloading the MICROS e7 Product MICROS e7 PC Installation 12 Exit e7 13 Double click the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot With MICROS e7 a PC can be set up to run the MICROS e7 ReportsPlus Configurator and Credit Cards modules To use these applications on a PC the NET Framework Version 2 0 or higher must be installed prior to the MICROS e7 PC installation Optionally the PC may be configured to be a CAL server for the MICROS e7 site so that it can be used to update the workstations with the MICROS e7 workstation software Note The NET Framework Version 2 0 or higher must be installed on the PC prior to running the MICROS e7 PC setup program g NET Framework is available for download from Microsoft s Web site Firewall Settings If Windows Firewall is enabled during the MICROS e7 setup the system will automatically configure the firewall exceptions needed for the applications to communicate across the network When an application i
3. micros MICROS e7 Version 4 0 ReadMe First General Information About This Document ReadMe First is an introduction to the new features enhancements and revisions added in the Version 4 0 release of the MICROS e7 product RESEERAESERERAEEAEEEREESESS IAI DOR TANT OOO eee A new platform version 1 3 1 is available for download from the MICROS Member Services site and must be installed in order to license the mTablet kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk ROEAERRESERRELEERAEERE SELES INIBDORIANT OOO eee If using a Prot g the workstation platforms must be upgraded kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk a ar T a a eee As of e7 Version 3 1 the new feature Enhanced Security must be enabled for all sites running Credit Cards kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Version 4 0 Revision C February 25 2015 Page 1 of 60 General Information About This Document Product information is divided into the following sections MICROS e7 Installation What s New What s Enhanced What s Revised What s Known Revision C February 25 2015 Page 2 of 60 Version 4 0 General Information Declarations Declarations 2014 MICROS Systems Inc All rights reserved Warranties Although the best efforts are made to ensure that the information in this docum
4. Reconfigure CAL 2 Highlight the CAL Server and click Next MICROS CAL Select CAL Server Server Name M36372 Server IP URL 172 28 212 23 POS Type micros e7 x CAL Enabled Available Servers POS Type M36372 MICROS e7 Version 4 0 Revision C February 25 2015 Page 27 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 3 Click Save MICROS CAL Select WS Identity fes5 255 2520 0 O7O0SAROps 4 The workstation will reboot after the files have been installed MICROS CAL Busy po 5 Enter the Network location ID The Network location ID is used when communicating with the workstations and PC IMPORTANT Revision C Version 4 0 February 25 2015 Page 28 of 60 MICROS e7 Installation Downloading the MICROS e7 Product The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive Click OK e7 Network Identification micros ea Restaurant Management System Workstation number fi x Network location ID 6 The following error will appear Need to program an employee and a job to use configurator Click OK Need to program an employee and a job to use configurator 7 The Configurator opens to the shell database Version 4 0 Revision C February 25 2015 Page 29 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 8 The following message appears an
5. 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation Workstation 4 LX 1 Copy the appropriate e7_ws4Ix_build_4 0 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the e7_ws4lx_build_4 0 exe file to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click Unzip 5 Click Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive Version 4 0 Revision C February 25 2015 Page 19 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation 11 If the Prot g will be used continue with the following steps If not the installation is complete 12 Exit e7 13 Double click the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot Workstation 5 1 Copy the appropriate e7_ws5_build_4 0 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the e7_ws5_build_4 0 exe file to extract the MICROS e7 files 3 Enter a direct
6. Installing the MICROS e7 PC Setup Files to a PC Note Once the CAL software is installed on the PC the system will automatically upgrade each workstation Ensure that each amp workstation has at least 25 MB of free compact flash space before installing the software on the PC 1 Open Windows Explorer on the PC 2 Locate the MICROS e7 software directory i e C e7CD that you extracted in the previous steps 3 Run e7PCSetup exe Version 4 0 Revision C February 25 2015 Page 25 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 10 Click Next from the MICROS e7 Setup Welcome screen Review the End User License Agreement click I Accept the Agreement and click Next Enter the location where MICROS e7 will be installed The default destination location is the same as the previously installed version of MICROS e7 or C Program Files MICROS e7 for a new installation Click the Browse button to select a different destination location Select the additional tasks to be performed by the MICROS e7 installation and click Next The following actions will automatically be performed Create shortcut on the desktop Creates a desktop shortcut for the e7 exe file in the bin folder The name of the desktop shortcut is MICROS e7 and the default folder is the bin folder Create shortcut in the Start Menu Creates a selection for MICROS e7 in Start Menu Programs on the PC Create
7. the product e7 version 4 0 supports the legacy keys on earlier generation workstations but has been enhanced so that keyless licensing may be used on any e7 compatible MICROS workstation or PC The keyless licensing solution introduced in e7 version 4 0 accounts for both of these scenarios A hardware signature file is created using a tool that is installed with the application software These signature files are then fed into the keyless licensing tool located on the Member Services section of the MICROS Website Once key codes are generated an e mail notification is sent and the key codes can be entered into the system Additionally it is possible to return to the Website to look up the codes again if necessary The License Key Generator application is now available as a separate package If you use the standalone license generator you can run it from a thumb drive and the XML file will be placed in the folder with the key generator The following e7 v4 0 files are included in the ZIP package LicenseKeyGenerator exe e MicrosZip dll TIFUtils dll This package can be extracted and run on a pre 4 0 e7 workstation or any workstation that does not have e7 This package can be found on the MICROS Member Services Website An unlicensed workstation will have full functionality for 45 days when it is new factory reset or comes out of a licensed state A valid license code is required to recover from an expired grace period Co
8. uses the port connection of the mStation Note New adapters for e7 with the mTablet are located on the MICROS Member Services SVC page at http members micros com members product_support micros_products e7 Corporate e7_SVCInterfaces aspx The following gift card host adapters are included with standalone installs for the mTablet iCare RbsLynk World Pay SVS Valutec Revision C February 25 2015 Page 50 of 60 Version 4 0 MICROS e7 Version 4 0 What s New Workstation Added Support for mTablet R series mStation Target Process ID 22490 CR ID N A e7 v4 0 supports the mTablet R series mStation which is the first generation of client workstations from MICROS The mTablet R series device can be used in a wireless mobile configuration or hard wired via Ethernet connection to the mStation base unit Using the mTablet R series as a wireless device allows flexibility indoors or out e7 does not support the stadium version of mTablet R series mTablet R series mStation General Information 10 1 Liquid Crystal Display LCD 1024 x 600 screen resolution i MX6 dual core processor Integrated MSR Connectivity includes 802 11a b g n dual band capable Wi Fi and Bluetooth 2 1 The mStation R series provides full POS connectivity for Ethernet connectivity and peripheral devices when the mTablet R series device is docked The mStation is also used to re charge th
9. 7 User s Manual Revision C February 25 2015 Page 4 of 60 Version 4 0 MICROS e7 Installation Introduction MICROS e7 Installation In order to successfully install and use the MICROS e7 product the user must upgrade both the PC and workstations to the 2 0 Version of the Microsoft NET Framework or the NET Compact Framework respectively Attempting to upgrade MICROS e7 to Version 4 0 without performing a framework upgrade will cause the installation to fail and an error message to appear The following error message will appear on a PC e PcSetup dd You must first install version 2 0 of the NET Framework on this PC If this occurs click OK to clear the error message and follow the instructions outlined in the MICROS e7 PC Installation section The following error message will appear when attempting a stand alone workstation installation A Installation Failed If this occurs click OK to clear the error message and follow the instructions outlined in the Workstation Platform Image section Version 4 0 Revision C February 25 2015 Page 5 of 60 MICROS e7 Installation Upgrading From a Non PCI Compliant Version of Software Upgrading From a Non PCI Compliant Version of Software Visa established the Payment Card Industry PCI Data Security Standard to protect Visa cardholder data wherever it resides ensuring that members merchants and service providers maintain the high
10. 9 AM would mean ending at 2 00 AM This resulted in discrepancies with the Time Period Sales Report This has been corrected The Time Period reporting has been updated to no longer add an extra minute to the end time Proper time period configuration should be as follows 1 00PM to 2 00PM 2 00PM to 3 00PM and so on Revision C February 25 2015 Page 58 of 60 Version 4 0 MICROS e7 Version 4 0 What s Revised Exception error occurred when trying to preview a count sheet Target Process ID 36967 CR ID 34576 Previously when attempting to preview a count sheet that had an inventory item with a unit of measure over 12 characters e7 stopped and threw an exception This has been corrected Version 4 0 Revision C February 25 2015 Page 59 of 60 MICROS e7 Version 4 0 What s Known What s Known What s Known is defined as what needs to be completed for a successful version upgrade for certain modules What s Known The table below summarizes the known limitation in this version Summarized TP ID Module Feature CRID Page Database Import and Append may result in 7093 1 60 duplicate object numbers N A What s Known Database Detailed Import and Append may result in duplicate object numbers Target Process ID 70931 CR ID 35561 The Import and Append function does not ensure that each object imported has an object number that is not already in use For example if a user
11. ROS e7 installation process is complete and steps 6 13 are not needed If upgrading from MICROS e7 v 2 7 or below proceed to step 4 Version 4 0 Revision C February 25 2015 Page 33 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 4 The following message appears and a new encryption key must be generated The key will only need to be generated on one node any node and the key will be changed everywhere Click OK 5 The following prompt appears instructing the user to navigate to the MICROS e7 Configurator Restaurant Credit Cards tab to change the key Click OK Do not change the encryption key now IMPORTANT The installation process must finish and all workstations must be online before generating the key 6 Navigate to the MICROS e7 Configurator Restaurant Credit Cards tab 7 Change the encryption key by clicking the Generate New Key button This button will generate a new pass phrase This operation will fail if there are open checks on the system or if there are offline workstations Do not continue until both of these Revision C Version 4 0 February 25 2015 Page 34 of 60 MICROS e7 Installation Downloading the MICROS e7 Product issues are resolved If the system satisfies these requirements the following verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop 8 The following verificat
12. The Network location ID is used when communicating with the workstations and PC IMPORTANT The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive Revision C Version 4 0 February 25 2015 Page 38 of 60 MICROS e7 Installation Downloading the MICROS e7 Product If this is a MICROS e7 software upgrade CAL will update the workstations and MICROS e7 will start automatically 14 If this is a new MICROS e7 installation or if upgrading from MICROS e7 v 2 7 or below you will need to generate an encryption key after the installation is complete For more information please see the steps outlined on page 34 Version 4 0 Revision C February 25 2015 Page 39 of 60 MICROS e7 Version 4 0 What s New MICROS e7 Version 4 0 What s New A new feature is defined as one that provides capabilities that were not available in previous versions of the application New Features The table below summarizes the new features included in this version Summarized TP ID Module Feature CRID Page MICROS e7 Added support for mTablet R series 36395 41 Configurator Screen Orientation N A Peripherals Added support for Scale and Coin 36381 42 Changer with mTablet R series and N A mStation Added support for Cash Drawers 36392 42 with mTablet R series and mStation N A Added support for Keyless 46644 42 Licensing f
13. WS5a_Platform_1 3_and_BIOS exe file to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C wsImage Click Unzip Click Close Copy the directory from Step 3 i e C wsImage to a USB thumb drive Revision C February 25 2015 Page 16 of 60 Version 4 0 MICROS e7 Installation Downloading the MICROS e7 Product 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 5A Insert the USB thumb drive into the first USB port on the back of the workstation as indicated below Place the license key in one of these 3 slots ONLY 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive will appear in Explorer as Hard Disk The following two sub directories are available Standalone BIOS Update Standalone Platform Update GR1 3 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform GR 1 3 directory run StandaloneInstall exe to install the GR1 3 platform CAL installs the Windows CE image and reboots the workstation Version 4 0 Revision C February 25 2015 Page 17 of 60 MICROS e7 Installation Do
14. ct Support MICROS Products page Workstation Platform Image without Prot g support The platform image will depend on the type s of workstation s in use at the site The following images are available if not using a Prot g Workstation 4 Download this file to extract the platform image for a Workstation 4 Use the e7 e7 Release Version Workstation 4 Platform Software link to download the ws4_platform_RC_15 2 exe file Workstation 4 LX Download this file to extract the platform image for a Workstation 4 LX Use the e7 e7 Release Version Workstation 4 LX Platform Software link to download the appropriate WS4LX_platform_RC_2 9_and_BIOS exe file Workstation 5 Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WSS5_platform_RC_1 3_and_BIOS exe file Workstation 5A Download this file to extract the platform image for a Workstation 5A Use the e7 e7 Release Version Workstation 5A Platform Software link to download the appropriate WS5A_platform_RC_1 2_and_BIOS exe file mTablet Download this file to extract the platform image for an mTablet Use the e7 e7 Release Version mTablet Platform Software link to download the appropriate mTablet_platform_version_1 3 1 exe file Workstation Platform Image with Prot g support The platform image will depend on the type s of
15. cted Now the User Interface UI portion of a sync job will not occur while the Close Cash Drawer message appears Version 4 0 Revision C February 25 2015 Page 57 of 60 MICROS e7 Version 4 0 What s Revised Printing a check to backup printer caused sale to record on both workstation Sales Recording Modules Target Process ID 29100 CR ID 34164 Previously when a backup printer was selected for check printing the sale was recorded on the Sales Recording Module SRM of the backup printer This caused an imbalance between the SRM report and the workstation balance report This has been corrected Now the backup printer check will show the word REIMPRESSION at the bottom The sale will be recorded to the primary SRM but will not appear on the backup SRM Reports Autosequence R3 platform caused rendering issues Target Process ID 15115 CR ID N A Previously Reports Plus showed hyperlinks at the top of the form on a Workstation 4LX and a Workstation 5 running the new R3 platform This has been corrected Time period posted lost checks rung on the cusp of time periods advancing Target Process ID 31468 CR ID 34284 Previously when a check was rung just as the time period advanced to the next hourly bucket the check information was lost The Labor Time Period reporting was based on the assumption that time periods would be programmed with the end time being inclusive i e an end time of 1 5
16. d a new encryption key must be generated The key will only need to be generated on one node any node and the key will be changed everywhere Click OK 9 The following prompt appears instructing the user to navigate to the MICROS e7 Configurator Restaurant Credit Cards tab to change the key Click OK Do not change the encryption key now IMPORTANT The installation process must finish and all workstations must be online before generating the key These instructions will prompt you to generate the key in a later step on Revision C Version 4 0 February 25 2015 Page 30 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 10 Select Retrieve the Database E S Clear All Totals Clear Totals for This Workstation fa 11 Click Refresh 12 Exit the Configurator 13 Exit MICROS e7 and reboot the workstation 14 Log in to the MICROS e7 Configurator Navigate to the MICROS e7 Configurator Restaurant Credit Cards tab 15 Change the encryption key by clicking the Generate New Key button This button will generate a new pass phrase This operation will fail if there are open checks on the system or if there are offline workstations Do not continue until both of these Version 4 0 Revision C February 25 2015 Page 31 of 60 MICROS e7 Installation Downloading the MICROS e7 Product issues are resolved If the system satisfies these requirements the f
17. e Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform Update GR4 0 directory run StandalonelInstall exe to install the 4 0 platform CAL installs the Windows CE image and reboots the workstation Workstation 5 Use these instructions to install the Platform Image on a Workstation 5 These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS5_Platform_3 0_and_BIOS exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the WS5_Platform_3 0_and_BIOS exe file to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C wsImage 4 Click Unzip 5 Click Close 6 Copy the directory from Step 3 i e C wsImage to a USB thumb drive Revision C Version 4 0 February 25 2015 Page 14 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 5 Insert the USB thumb drive into the USB port on the back of the workstation as indicated below Place the lic
18. e mTablet R series device in a wireless configuration Version 4 0 Revision C February 25 2015 Page 51 of 60 MICROS e7 Version 4 0 What s New Figure 3 below shows the main operating features of the mTablet R series The Power Button is also used to manually reboot the mTablet R series client if needed Magnetic Ambient Battery Stripe Reader Light Status Sensor LED Power Button Figure 3 mTablet Operating Features Note Please refer to the hardware documentation mTablet mStation Setup Guide posted on the Hardware Portal at http portals micros com hardware HSG pages mTablet 20mStation aspx Revision C Version 4 0 February 25 2015 Page 52 of 60 MICROS e7 Version 4 0 What s Enhanced What s Enhanced Enhancements Summarized Enhancements Detailed An enhancement is defined as a change made to improve or extend the functionality of the current MICROS e7 software To qualify as an enhancement the change must satisfy the following criteria The basic feature or functionality already exists in the previous release of the software The change adds to or extends the current process This differs from a revision i e a bug fix which corrects a problem not caught in the previous release of the software The table below summarizes the enhancement included in this version TP ID Module Enhancement CRID Page Reports Reporting of split transac
19. eck is service totaled after it is split and more items are added to the check then the tax of those items will be shown This enhancement does not alter the current reporting within mymicros net Note Currently reports related to merged checks do not track many successive merges This is apparent for items that are amp split and merged across multiple checks Also sharing items is not reported items will only appear on the original check Version 4 0 Revision C February 25 2015 Page 55 of 60 MICROS e7 Version 4 0 What s Revised What s Revised A revision is defined as a correction made to any existing form feature or function currently resident in the MICROS e7 product To qualify as a revision the change must satisfy the following criteria The basic form feature or functionality must be part of the previous version of the software The change must replace the current item or remove it from the application In addition all reported issues that are deemed to be BY DESIGN are included in this section as well These issues will contain the preface BY DESIGN in front of the feature name Revisions The table below summarizes the revisions included in this version Summarized sag TP ID Module Revision CRID Page Peripherals BY DESIGN US Robotics serial 62989 57 modem does not show in CC N A Batch Utility Diagnostics POS Credit Cards duplicated from 23829 57 Op
20. ense key in one of these 3 slots ONLY 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive will appear in Explorer as Hard Disk The following two sub directories are available Standalone BIOS Update Standalone Platform Update GR3 0 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform GR3 0 directory run StandalonelInstall exe to install the GR 3 0 platform CAL installs the Windows CE image and reboots the workstation Version 4 0 Revision C February 25 2015 Page 15 of 60 MICROS e7 Installation Downloading the MICROS e7 Product Workstation 5A Use these instructions to install the Platform Image on a Workstation 5A These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive l Copy the WS5a_Platform_1 3_and_BIOS exe file from the MICROS Web site to a temporary directory on the PC Double click the
21. ent is complete and correct MICROS Systems Inc makes no warranty of any kind with regard to this material including but not limited to the implied warranties of marketability and fitness for a particular purpose Information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or information recording and retrieval systems for any purpose other than for personal use without the express written permission of MICROS Systems Inc MICROS Systems Inc shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this document Trademarks Adobe FrameMaker is a registered trademark of Adobe Systems Incorporated The following are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Operating Systems Microsoft Windows 8 Microsoft Windows 7 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 and Microsoft Windows Server 2003 Database Platforms Microsoft SQL Server 2008 R2 Microsoft SQL Server 2008 and Microsoft SQL Server 2005 Other products Microsoft Excel Microsoft Win32 and Microsoft Windows CE All other trademarks are the property of their respective owners Version 4 0 Revision C February 25 2015 Page 3 of 60 Gen
22. eral Information Introduction Introduction MICROS e7 is a robust point of sale solution with high quality reliable and extensive features that the marketplace has grown to expect from MICROS All of this has been packaged specifically for the independent restaurateur MICROS e7 is a complete solution that utilizes the revolutionary MICROS Workstation POS terminal platform and over thirty years of MICROS industry leading software solutions The MICROS e7 user interface offers an intuitive user friendly touchscreen design that takes advantage of color font and an efficient screen layout to guide servers through the order entry process The simplicity of the design reduces training time improves speed of service to the customer and lowers error rates for daily operations For more information about the MICROS e7 product refer to the following resources e7 Marketing Overview This manual provides information regarding MICROS the hospitality industry features and benefits sample reports and a proposed return on investment for MICROS e7 This document is available for download from the MICROS Web site e7 Marketing e7 Marketing Overview e7 User s Manual This manual provides information on how to use the MICROS e7 System including POS Operations Manager Procedures Credit Card Batch and Reporting This document is available for download from the MICROS Web site e7 e7 Release Version Documentation e
23. erations previous day when cash drawer 33783 was left open Printing a check to backup printer 29100 58 caused sale to record on both 34164 workstation Sales Recording Modules Reports R3 platform caused rendering 15115 58 Autosequence issues N A Time period posted lost checks 31468 58 rung on the cusp of time periods 34284 advancing Exception error occurred when 36967 59 trying to preview a count sheet 34576 Revision C Version 4 0 February 25 2015 Page 56 of 60 MICROS e7 Version 4 0 What s Revised Revisions Peripherals Detailed BY DESIGN US Robotics serial modem does not show in CC Batch Utility Diagnostics Target Process ID 62989 CR ID N A When attempting to determine the device ID of a US Robotics modem that is connected to an mTablet R series the modem does not appear in the CC Batch Utility Diagnostics list of devices This is due to the mTablet platform Only COM2 COM6 COM8 and COM9 appear in the list Therefore a serial modem cannot be used with the mTablet R series POS Operations Credit Cards duplicated from previous day when cash drawer was left open Target Process ID 23829 CR ID 33783 Previously when the cash drawer was left open and the Close Cash Drawer dialog appeared closed checks could not be synchronized on the workstation until the drawer was closed This caused closed checks that were already batched to be batched again the following day This issue has been corre
24. est information security standard Please see the MICROS e7 PABP Compliance document for the appropriate software version for additional information Non PCI compliant versions of MICROS e7 may allow sensitive information such as credit card numbers to exist in a non encrypted format Such historical data magnetic stripe data card validation codes PINs or PIN blocks must be removed Removal of such data is necessary to ensure the MICROS software upgrade is conducted in a manner that is PCI compliant The table below lists all of the PCI compliant and non PCI compliant versions of MICROS e7 ener Compliant Compliant PCI Versions Version 1 0 2 1 1 5 2 1 Patches 1 2 3 amp 4 1 5 Patch 1 2 5 2 0 2 6 Patches 1 2 amp 3 2 0 Patches 1 amp 2 2 7 Patches 1 amp 2 2 8 3 0 3 1 3 2 3 3 4 0 For information on upgrading a MICROS e7 system from a non PCI compliant version to a PCI compliant version see the MICROS e7 Version 2 7 Payment Application Best Practices Implementation Guide MD0007 032 documentation Revision C February 25 2015 Page 6 of 60 Version 4 0 MICROS e7 Installation Before You Begin Before You Begin MICROS recommends backing up the MICROS e7 database before performing an update to the system Follow these steps to back up the database 1 Open the MICROS e7 Configurator 2 Select the down arrow on the right hand side of the screen mm wo ejom ole containers
25. files will be extracted i e C wslmage 4 Click Unzip 5 Click Close 6 Copy the directory from Step 3 1 e C wsImage to a USB thumb drive Version 4 0 Revision C February 25 2015 Page 11 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 4 8 Open Windows Explorer on the Workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive will appear in Explorer as Ward Disk The following two sub directories are available Standalone CAL Update 1 1 3 55 Standalone Platform Update 15 2 10 From the Standalone CAL Update 1 1 3 55 directory run StandalonelInstall exe to upgrade the CAL client software on the workstation Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform Update 15 2 directory run StandalonelInstall exe to install the 15 2 platform CAL installs the Windows CE image and reboots the workstation Workstation 4 LX Use these instructions to install the Platform Image on a Workstation 4 LX These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract t
26. he zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS4LX_Platform_4 0_and_BIOS exe file from the MICROS Web site to a temporary directory on the PC Revision C Version 4 0 February 25 2015 Page 12 of 60 MICROS e7 Installation Downloading the MICROS e7 Product Double click the WS4LX_Platform_4 0_and_BIOS exe file to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C wslmage Click Unzip Click Close Copy the directory from Step 3 1 e C wsImage to a USB thumb drive Attach the USB thumb drive to the USB slot on the back of the Workstation 4 LX Insert the USB thumb drive into the first USB port on the back of the workstation as indicated below ANTENNA Place the license key in either of these 2 slots ONLY Open Windows Explorer on the workstation Locate the MICROS e7 software directory i e C wslmage on the USB thumb drive The USB thumb drive will appear in Explorer as Hard Disk The following two sub directories are available Standalone BIOS Update Standalone Platform Update GR4 0 Version 4 0 Revision C February 25 2015 Page 13 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Not
27. imports and appends a Menu Item with object number 9 but an item with object number 9 already exists Import Append allows that item to be imported anyway This can cause an issue when Menu Items with barcodes are imported and appended Because the same Menu Items already exist with barcodes several of the Menu Items can have duplicate barcodes associated with them When mymicros net attempts to parse the MenultemDef txt file in order to create the EMSMenueltemDef file to post to the portal an exception error message appears and the definition packet is not created This is a known limitation Revision C February 25 2015 Page 60 of 60 Version 4 0
28. inel Protection Server M SMC Service SNAC Service M Symantec Email COUPrP Framework IV Display a What are the risks of allowing exceptions To add a program to this list click the Add Program button The Add a Program dialog box will appear From here the user can add a program by either Selecting the appropriate program from the list and clicking OK OR Selecting Browse and navigating to the file location for the desired program and clicking Open The newly added program will appear in the Exceptions List on the Exceptions tab Revision C February 25 2015 Page 24 of 60 Version 4 0 MICROS e7 Installation Downloading the MICROS e7 Product For Windows Server 2003 32 bit Extracting the MICROS e7 PC Setup Files Use these instructions to extract the PC Setup zip exe file and install the extracted files to a PC 1 Copy the e7_pc_build_4 0 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the e7_pc_build_4 0 exe file to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7CD 4 Click Unzip 5 Click Close Note Start the MICROS e7 installation from the directory where you extracted files in the previous steps i e C e7CD Use the g instructions below or Burn the extracted MICROS e7 files onto a CD Then click e7PcSetup exe to start the product installation
29. ion C February 25 2015 Page 47 of 60 MICROS e7 Version 4 0 What s New Printing Added support for mStation connected printers Target Process ID 36387 CR ID N A e7 v4 0 supports the use of the following types of printers that are connected directly to the mStation Serial printers e MICROS 2 Mini printer IDN printers IP printers managed by mTablet R series or workstation Receipts guest checks and kitchen orders can all be printed Mini printer configuration Follow these steps to configure the MICROS 2 Mini printer 1 Open the MICROS e7 Configurator 2 Go to Workstations Devices 3 Click Add 4 Select Printer from the Device type drop down 5 Select Micros Mini from the Printer model drop down 6 Select Com 2 from the Connection type drop down 7 Select 19200 for the Baud rate drop down 8 Select None for the Parity drop down 9 Select 8 for the Num of Data bits drop down Revision C February 25 2015 Page 48 of 60 Version 4 0 MICROS e7 Version 4 0 What s New 10 Select 1 for the Num stop bits drop down 11 Click Save Setup Support for Windows 8 1 on PC has been introduced Target Process ID N A CR ID N A e7 v4 0 supports the Windows 8 1 operating system running on a PC 32 bit and 64 bit Added POS client software installation processes for mTablet R series Target Process ID 36394 36409 CR ID N A e7 v4 0 POS client software can be i
30. ion prompt will appear Generate Encryption Key Click Yes to continue or No to stop 9 The following final verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop The prompting is intended to ensure that the key is not changed accidentally Version 4 0 Revision C February 25 2015 Page 35 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 10 If the key is generated from the PC an hourglass will appear until the process is complete If the key is generated from a workstation an hourglass will appear along with the following dialog box Updating saved encrypted data Please stand by 11 Once this process is complete the dialog box will disappear and the hourglass will return to the normal mouse cursor 12 Click Save Installing Windows Vista Business Edition Windows 7 Professional 32 bit and 64 bit Windows 8 32 bit and 64 bit or Windows 8 1 32 bit and 64 bit Configuring CAL Optionally the PC may be configured to be a CAL server for the MICROS e7 site so that it can be used to update the workstations with the MICROS e7 workstation software If the site is using CAL then all workstations should be turned off or removed from the network until installation of MICROS e7 Version 3 1 Maintenance Release 1 and any applicable patches are complete on the PC Once the workstations are turned back on they will be upgraded au
31. n e7 Workstation 5A Software link to download the e7_ws5A_build_4 0 exe file MICROS e7 PC Installation Download this file if you are installing to a PC The extracted files can be used to burn a CD or to run the MICROS e7 PC Setup program Use the e7 e7 Release Version e7 PC Software link to download the e7_pc_build_4 0 exe file Revision C February 25 2015 Page 10 of 60 Version 4 0 MICROS e7 Installation Downloading the MICROS e7 Product Workstation Platform Image The platform image and the installation instructions will vary based on the workstation s being used at the site This section is divided as follows refer to the appropriate instructions for your workstation version Workstation 4 Workstation 4 LX Workstation 5 Workstation 5A Workstation 4 Use these instructions to install the Platform Image on a Workstation 4 These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the ws4_platform_RC_15 2 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the ws4_platform_RC_15 2 exe file to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7
32. n click Next Version 4 0 Revision C February 25 2015 Page 37 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 7 Enter the location where MICROS e7 will be installed Note When installing MICROS e7 on a Windows 7 64 bit Windows 8 64 bit system or Windows 8 1 64 bit system the default amp destination location is C Program Files x86 MICROS e7 This is the recommended destination 8 Click Next 9 Select the additional tasks to be performed by the MICROS e7 installation and click Next The following actions will automatically be performed Create shortcut on the desktop Creates a desktop shortcut for the e7 exe file in the bin folder The name of the desktop shortcut is MICROS e7 and the default folder is the bin folder Create shortcut in the Start Menu Creates a selection for MICROS e7 in Start Menu Programs on the PC Create shortcut in the Startup folder Creates a shortcut in the PC s startup folder for the e7 exe program Install MICROS CAL Service Installs the MICROS CAL Service on the PC If the CAL server is already installed this choice is greyed out 10 Click Finish to begin installing MICROS e7 11 When finished a prompt will appear indicating that installation is complete Click OK 12 Start MICROS e7 13 If this is anew MICROS e7 installation enter the Network location ID and Restore the Database via the MICROS e7 Configurator
33. nfiguration Follow these instructions to generate the XML file on an mTablet 1 Navigate to STORE Micros e7 Bin Version 4 0 Revision C February 25 2015 Page 43 of 60 MICROS e7 Version 4 0 What s New 2 Highlight LicenseKeyGenerator exe and then click the Generate amp Exit or Generate button On a PC WS4 WS4LX WSS or WSSA navigate to Micros e7 Bin highlight LicenseKeyGenerator exe and then click the Generate amp Exit or Generate button Revision C Version 4 0 February 25 2015 Page 44 of 60 MICROS e7 Version 4 0 What s New 3 If using File Utilities to generate the XML file in the Enter Arguments To Pass To LicenseKeyGenerator exe dialog type the syntax very carefully see example below and then click the OK button The first part of the syntax will be the workstation number followed by the location The location is the name of the site as it appears in the header of the guest check This is case sensitive and must be entered exactly as shown in the Header form for the guest check Note that this is not the same as a training check header nor the header for a credit card voucher Avs 4 Aocation Mike Rose Cafe Secs to wait for compl fo Note If using File Utilities to generate the XML file the location name should be enclosed with double quotation amp marks If using the License Key Generator on each individual workstation or PC see screens on next pages d
34. nstalled on the mTablet R series device from a PC using CAL or from standalone CAL The POS client software can be installed while the mTablet R series device is connected to or disconnected from the mStation if running wirelessly The mTablet R series has dual Network Interface Cards NIC wireless and wired The wireless NIC works when the mTablet R series is docked in the mStation and undocked The wired NIC is only connected when the device is docked in the mStation Configuration The recommended configuration is to disable the Ethernet adapter and use the wireless adapter if the mTablet R series device will be used undocked 1 On the mTablet R series navigate to Start Settings Network and Dial up Connections Version 4 0 Revision C February 25 2015 Page 49 of 60 MICROS e7 Version 4 0 What s New 2 Right click ENETT or press and hold and select the Disable menu option 3 Right click SDCD40NI1 and ensure the connection is enabled 4 Navigate to Start Programs Laird Connection Manager 5 Configure a Wi Fi connection Note Y If the mTablet R series device is moved beyond the range of the wireless connection it will behave as if it is disconnected from the network Note If the mTablet R series device will ONLY be used while docked in the mStation the wireless adapter can be set to Disable and the Ethernet adapter should be enabled The Ethernet adapter
35. o not use quotation marks around the location name Version 4 0 Revision C February 25 2015 Page 45 of 60 MICROS e7 Version 4 0 What s New Figure 1 License Key Generator Run on PC Figure 2 License Key Generator Run on Workstation micros Realaren Management System e7 License Key Generator micros Restaurant Management System Revision C February 25 2015 Page 46 of 60 Version 4 0 MICROS e7 Version 4 0 What s New 4 After the Generate button is pressed the XML file is created in the Bin folder on each individual workstation or PC The generated XML file will have a filename similar to the following convention e microscafe 0 xml example of file generated from PC e microscafe 1 xml example of file generated from workstation The number in the XML filename corresponds to the workstation number so there may be 1 through 6 xml files The XML file contains the unique license code identifier for the workstation device or PC POS Operations Added Battery and Radio Frequency display elements and warnings for mTablet R series Target Process ID 36415 CR ID N A Support was added for the display of battery and wireless radio frequency status on the mTablet R series device New information box elements show the battery level and radio frequency signal quality These elements are currently populated only on the mTablet R series device Version 4 0 Revis
36. ollowing verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop 16 The following verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop 17 The following final verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop The prompting is intended to ensure that the key is not changed accidentally Revision C Version 4 0 February 25 2015 Page 32 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 18 If the key is generated from the PC an hourglass will appear until the process is complete If the key is generated from a workstation an hourglass will appear along with the following dialog box Updating saved encrypted data Please stand by 19 Once this process is complete the dialog box will disappear and the hourglass will return to the normal mouse cursor 20 Click Save Performing a MICROS e7 Upgrade Follow the instructions below to install the MICROS e7 application on a workstation via CAL 1 After performing the upgrade on the PC CAL will automatically update the workstation s 2 The workstation will reboot after the files have been installed MICROS CAL Busy Installing E7 o Current Operation TRANSFERFILE CF Micros E7 Bin DbValuesText xml 3 Ifupgrading from MICROS e7 v 2 7 Patch 1 or higher the MIC
37. or each workstation PC 59526 or device with e7 63177 N A Printing Added support for mStation 36387 48 connected printers N A Setup Support for Windows 8 1 on PC has N A 49 been introduced N A Added POS client software 36394 49 installation processes for mTablet 36409 R series N A Workstation Added Support for mTablet R 22490 51 series mStation N A Revision C Version 4 0 February 25 2015 Page 40 of 60 MICROS e7 Version 4 0 What s New New Features Detailed MICROS e7 Configurator Added support for mTablet R series Screen Orientation Target Process ID 36395 CR ID N A The mTablet R series can be configured to be locked into a specific orientation by a cashier Note The orientation that is configured indicates the position on the mTablet R series that will be the reference point amp Left Right Top or Bottom The internal Magnetic Stripe Reader MSR is used as the reference point For example Landscape Left means that the MSR is positioned on the left side when looking at the mTablet R series If the user selects Portrait Top the MSR is positioned at the top when looking at the mTablet R series The following types of orientation are available for selection Enable Disable Screen Rotation Rotate Screen These are new buttons that can be configured in the Touchscreens form Version 4 0 Revision C February 25 2015 Page 41 of 60 MICROS e7 Version 4 0 Wha
38. ory location where the MICROS e7 files will be extracted i e C e7Software 4 Click Unzip 5 Click Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation Revision C Version 4 0 February 25 2015 Page 20 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 11 If the Prot g will be used continue with the following steps If not the installation is complete 12 Exit e7 13 Double click the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot Workstation 5A 1 Copy the appropriate e7_ws5A_build_4 0 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the e7_ws5A_build_4 0 exe file to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click Unzip 5 Click Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation
39. s listed on the Exceptions List Windows overrides the application s security settings and automatically applies the necessary listening ports These exceptions include MICROS CAL Service MICROS SSF UI Launcher enable if Gift Cards are used POSMain Revision C February 25 2015 Page 22 of 60 Version 4 0 MICROS e7 Installation Downloading the MICROS e7 Product If the Windows Firewall is disabled during the MICROS e7 setup and then later enabled after the setup has completed the user must manually add applications to the Windows Firewall Exceptions List by following the instructions below Keep in mind that steps may vary slightly depending on the operating system used To add an application to the Exceptions List 1 From the PC navigate to Start Settings Control Panel and select either Security Center or Windows Firewall 2 Ensure that the Windows Firewall is Enabled 3 Click the Windows Firewall icon A Windows Firewall screen will appear 4 Click the Exceptions tab and add the following programs and services MICROS CAL Service MICROS SSF UI Launcher enable if Gift Cards are used POSMain also known as e7 Remote Assistance Version 4 0 Revision C February 25 2015 Page 23 of 60 MICROS e7 Installation Downloading the MICROS e7 Product Windows Firewall M File and Printer Sharing M Micros Sst Ul exe M Remote Assistance M Remote Desktop O Sent
40. shortcut in the Startup folder Creates a shortcut in the PC s startup folder for the e7 exe program Install MICROS CAL Service Installs the MICROS CAL Service on the PC If the CAL server is already installed this choice is greyed out Click Finish to begin installing MICROS e7 Note After the CAL server installation the workstation operating system images will be automatically updated amp If prompted to reboot the PC please wait until all workstations have finished their CAL upgrade to MICROS e7 Version 4 0 When finished a prompt will appear indicating that installation is complete Click OK Start MICROS e7 Revision C February 25 2015 Page 26 of 60 Version 4 0 MICROS e7 Installation Downloading the MICROS e7 Product 11 If this is a new MICROS e7 installation enter the Network location ID and Restore the Database via the MICROS e7 Configurator The Network location ID is used when communicating with the workstations and PC IMPORTANT The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive If this is a MICROS e7 software upgrade CAL will update the workstations and MICROS e7 will start automatically Installing MICROS e7 on the Workstation via CAL Performing a New MICROS e7 Installation Follow the instructions below to install the MICROS e7 application on a workstation via CAL 1 Navigate to Start Programs CAL
41. t s New Peripherals Added support for Scale and Coin Changer with mTablet R series and mStation Target Process ID 36381 CR ID N A The Interfaces form contains a new field named Com Port Mode which is used for the scale and coin changer interface Ifthe mTablet R series device is always docked with a scale or coin changer the Com Port Mode field should be set to the default value of 0 Ifthe mTablet R series device is undocked while the mStation is connected to either a scale or coin changer the Com Port Mode value should be set to 1 Otherwise communication issues with these peripherals will occur after docking Added support for Cash Drawers with mTablet R series and mStation Target Process ID 36392 CR ID N A With this release up to two cash drawers are supported for each mStation An employee can be assigned to a specific cash drawer Only the employee s assigned to a specific cash drawer will be able to access it When mTablet R series devices are moved and placed on different mStations the cash drawer assignments remain with the cash drawer on the mStation that the employee was assigned to Added support for Keyless Licensing for each workstation PC or device with e7 Target Process ID 46644 59526 63177 Revision C February 25 2015 Page 42 of 60 Version 4 0 MICROS e7 Version 4 0 What s New CR ID N A In previous versions of e7 a physical USB key was required to license
42. tions has 63144 53 Autosequence been enhanced N A Reports Autosequence Reporting of split transactions has been enhanced Target Process ID 63144 CR ID N A The ReportsPlus check detail for split checks has been enhanced Split transactions will appear in ReportsPlus with a link To the check receiving the item Version 4 0 Revision C February 25 2015 Page 53 of 60 MICROS e7 Version 4 0 What s Enhanced aily Operations Tender Report Checks Business Date 04 10 2014 to 04 10 2014 Check Guest Count Check Start Time Em 2000 1 04 10 2014 02 21PM Fro Transaction 1 3 25 Wings 80 97 3 Chik 12 87 1 Service Total Food Tax 5 63 TO GO 93 84 Transaction 2 TO GO 0 00 Transaction 3 Splits Check 2001 2 Chik 8 58 2 25 Wings 53 98 Transaction 4 1 Cash 33 16 In a similar way the check that receives the items will provide a link to the source of those items Check Guest Count Check Start Time 2001 1 04 10 2014 02 21PM Transaction 1 Split From Check 2000 2 Chili 8 58 2 25 Wings 53 98 The item count and total price of items are also shown on the report Successive splits will appear on reports so that items split from one check to a second and then a third etc can be tracked Revision C Version 4 0 February 25 2015 Page 54 of 60 MICROS e7 Version 4 0 What s Enhanced When splitting a check the new check will not show tax for the items that are on the check If the ch
43. tomatically Extracting the MICROS e7 PC Setup Files Follow these instructions to extract the PC Setup zip exe file and install the extracted files to a PC 1 Copy the e7_pc_build_4 0 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the e7_pc_build_4 0 exe file to extract the MICROS e7 files Revision C Version 4 0 February 25 2015 Page 36 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7CD 4 Click Unzip 5 Click Close Note Start the MICROS e7 installation from the directory where you extracted files in the previous steps i e C e7CD Use the amp instructions below or Burn the extracted MICROS e7 files onto a CD Then click e7PcSetup exe to start the product installation Installing the MICROS e7 PC Setup Files to a PC mportant Workstation s should now be turned off and not turned back on until AFTER patch installation is complete 1 Open Windows Explorer on the PC 2 Locate the MICROS e7 software directory i e C e7CD that you extracted in the previous steps 3 Run e7PCSetup exe 4 If User Access Control UAC is enabled the user will be prompted to allow the MICROS e7 installation Click Allow 5 Click Next from the MICROS e7 Setup Welcome screen 6 Review the End User License Agreement click I Accept the Agreement and the
44. wnloading the MICROS e7 Product MICROS e7 Use these instructions to install the MICROS e7 software on a Workstation workstation that has the appropriate Windows CE operating system Installation image already installed A PC or laptop is required to extract the zip file and copy the extracted files to the appropriate transfer media such as a USB thumb drive The zip file will vary depending on the workstation version being used at the site This section is divided as follows refer to the appropriate instructions for your workstation version Workstation 4 Workstation 4 LX Workstation 5 Workstation 5A Note Ensure that CAL is not enabled when doing standalone installs Workstation 4 1 Copy the e7_ws4_build_4 0 exe file from the MICROS Web site to a temporary directory on the PC 2 Double click the e7_ws4_build_4 0 exe file to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click Unzip 5 Click Close Revision C Version 4 0 February 25 2015 Page 18 of 60 MICROS e7 Installation Downloading the MICROS e7 Product 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive
45. workstation s in use at the site The following images are available if using a Prot g Workstation 4 LX Download this file to extract the platform image for a Workstation 4 LX Use the e7 e7 Release Version Workstation 4 LX Platform Software link to download the appropriate WS4LX_Platform_4 0_and_BIOS exe file Version 4 0 Revision C February 25 2015 Page 9 of 60 MICROS e7 Installation Downloading the MICROS e7 Product Workstation 5 Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WSS5_Platform_3 0_and_BIOS exe file Workstation 5A Download this file to extract the platform image for a Workstation 5A Use the e7 e7 Release Version Workstation 5A Platform Software link to download the appropriate WS5a_Platform_1 3_and_BIOS exe file MICROS e7 Workstation Installation Download this file if you are installing only to a workstation Note Ensure that CAL is not enabled when doing standalone installs Use the e7 e7 Release Version e7 Workstation 4 Software link to download the e7_ws4_build_4 0 exe file Use the e7 e7 Release Version e7 Workstation 4 LX Software link to download the e7_ws4lx_build_4 0 exe file Use the e7 e7 Release Version e7 Workstation 5 Software link to download the e7_ws5_build_4 0 exe file Use the e7 e7 Release Versio
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