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TapWatch 3 User Manual

1. Downstairs 2686280436 E5040 SIN 1925876 Ex5000 Notes gt EE Scheduler LI Roles amp Access i a A Property List Details Registered 1 Unregistered 0 Disconnected Figure 4 4 Repeaters Screen This screen shows information for repeaters on the selected property including repeater location unique identification number and notes 4 4 1 Add New Repeater 1 Navigate to File gt New gt Repeater or click on the asterisk below the last repeater listed 2 Fill in the necessary fields 3 When complete press the Enter button on the keyboard 4 4 2 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger 6 8 15 05855H 36 Site Information If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask
2. Buildings Units Repeaters Comments Reports Toolbox Settings DataLogger Connection Info TapWatch com Site D No Yes AreaCode Phone Logger Modem Dialing prefix Dial area code Dialing suffix Logger IP Address 127 3 70 Advanced Options Reads Period 4 hours Site Type FA Only Enhanced Supervision Window 4 hours Number of Gateways 2 ba Auto purge data after sync an Read Periods to Sync P and exceptions 0 to retain all 90 Purge Now Select the time zone for the DataLogger DataLogger Time Zone U1 lt 07 00 Mountain Time US amp Canada x Set Datalogger Time Display using Daylight Saving Time rules RF Connection Method Probe bd RDL Connection Method Auto R Property List Details F254 Scheduler dl Roles amp Access Figure 4 11 Settings Screen Cancel The settings screen is used to maintain communication settings 4 7 4 Data Logger Contact Info 4 7 4 1 TapWatch com Site Select radio button for Yes or No to choose whether this is a TapWatch com site 4 7 4 2 Logger Modem Enter or edit the modem number for your data logger 4 7 4 3 Dialing prefix Enter or edit any numbers to be dialed before the modem number 4 7 4 4 Dialing suffix Enter or edit any numbers to be dialed after the modem number 6 8 15 05855H 63 Site Information Note By default the RDL8500 will answer on the first incoming ring This can be updated
3. IWC Tech Services LoggerWareConnected Russ Miles HP Laptop IWC Tech Services Y Repeater Timestamp Y Type Y Building 05 26 15 13 28 24 User 05 26 15 13 21 38 User 05 26 15 13 09 22 User 05 26 15 12 57 30 User 05 26 15 12 53 37 User LoggerWare Connected 05 26 15 10 31 29 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services Figure 1 1 Sort and Filter Columns LoggerWareConnected Unknown user Unknown user To sort data 1 Click anywhere in the column to sort the information in ascending order 2 Click again to sort the information in descending order To filter information 1 Click on the filter icon 2 Choose the filter condition 3 Only fields which meet the selected criteria will appear To turn the filter off click on the filter icon and select All or click the Clear Filters button To export a screen as a spreadsheet 1 Navigate to File gt Export 2 Click on the file you wish to export 3 To use the default backup location click Save to backup elsewhere navigate a new location 1 2 4 The Status Bar The status bar at the bottom of all TapWatch 3 screens is separated into three sections the first shows the time and date of the last synchronization or a count of the items currently being viewed the second shows connection 6 8 15 05855H TapWatch Overview status and the third displays a brief update about what the software is currently doing Last sync o
4. Settings 2 Ensure the Auto purge data after sync checkbox is checked per section 4 7 5 6 Auto purge data after sync on page 64 3 Ensure that a reasonable number of days for which you want to retain data when it is purged is entered per section 4 7 5 7 Days prior to today to retain reads and exceptions 0 to retain all on page 65 2 4 Software Installation To install TapWatch 3 4 Double click the TapWatch3 Setup exe 5 Ifyou get a warning that the publisher could not be verified click Run 6 If you get a notice that an unidentified application wants to access your computer click Allow 7 If you are prompted to reboot your computer during installation the installer should restart after the reboot If the install does not run again it will automatically pick up where it left off Note Each time you start TapWatch 3 it will check to see if there is a software update available If there is you will be prompted to update your software 2 5 Setting Up the TapWatch 3 Software with Your Network During installation of the TapWatch 3 software you will need to set up the TapWatch 3 software with your network to ensure only authorized users can access your network 6 8 15 05855H 13 TapWatch Software Installation The first time you run TapWatch 3 software the following window will display Request and Import a Key Select security function from buttons below Request a key P3 CS Ob INOV
5. TapWatch User Manual INOVONICS Preface Notice Copyright 2015 Inovonics Inovonics intends this manual for use by Inovonics customers only All comments concerning the contents of this manual should be directed to the Inovonics marketing department No part of this work covered by copyright may be reproduced in any form either graphically electronically or mechanically including photocopying recording taping or storing in an information retrieval system without prior written permission from Inovonics Revision 6 8 15 05855H Trademarks Windows is a registered trademark of Microsoft Corporation in the United States and other countries TapWatch is a registered trademark of Inovonics All other brand names and product names used in this manual are trademarks registered trademarks or trade names of their respective holders Technical Services Contact Information For Inovonics technical services e E mail support inovonics com e Phone 800 782 2709 303 939 9336 6 8 15 05855H 1 Document Conventions The following notices are used throughout this document Note Emphasizes points provides supplementary infomation or indicates minor problems in an expected outcome Caution Indicates possible damage to equipment or loss of data as well as potential problems in an expected outcome Warning Indicates the possibility of minor injury to oneself or others Danger Indicates the possibility
6. 05855H 27 Site Information 4 1 3 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger e If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is
7. 1 Directly Connecting to an RDL8500 The computer running TapWatch 3 software can be directly connected to an RDL8500 using the RDL8500 Ethernet port shown below POWER TM RM VS GND IO RO Ethernet Port Figure 2 3 RDL8500 Ethernet Port 2 6 2 Directly Connecting to an RF gateway The computer running TapWatch 3 software can be directly connected to an RF gateway using the Inovonics serial and power cable e http Www inovonics com ACC643 aspx 6 8 15 05855H 15 Chapter 3 Property List 3 1 Overview The Property List screen shows all of the properties contained on your PC From this screen you can backup restore add open or delete a site File Edit Go Help EJ 3 Disconnect N7 Clear Filters 53 Export Property List Property List e pana S Property ID Y Site Name Y City Y State Y RF Device Check ins Y LatestCheck ins Y Modem Number Y T Y RBC Network RDK 7190 Kirkpatrick Place Louisville CO 72 727 8 of 11 5 26 2015 1 26 24 PM Yes UNKNOWN RDK42 rkirkpat net Apartments Louisville co 26 316 5 of 19 5 26 2015 1 24 10 PM Yes UNKNOWN RDK42k rkirkpat net City Louisville co 6 981 77 of 1103 6 2 2015 1 26 27 PM Yes UNKNOWN Di 4 A Property List Details KE Scheduler LI Roles amp Access Disconnected Property Count 3 Figure 3 1 Property List Screen 6 8 15 05855H Property List 3 2 Add a New Property To add a new property 1 Navigate to Fil
8. 15 13 26 Basement 303 770287 2686986801 E 1501 Other Other 0 OK 06 26 15 13 26 Basement 304 275335 2686264289 EM501 XL Other Other 0 OK 05 26 15 13 23 Downstairs 2686280436 E 5040 0 OK 05 26 15 13 28 Receiver 1 1 D OK 12 31 79 17 00 UpCounters 201 0 2692788839 E1501 Other Other 0 l 12 31 79 17 00 UpCounters 202 0 2692781129 E1501 Other Other 0 I 05 26 15 13 22 Upstairs 101 0 2687003591 E 1501 Other Other 76 T 05 26 15 13 06 Upstairs 102 127 2686960485 E 1501 Other Other 0 OK Click Refresh Grid to refresh the Check In Monitor t Scheduler LI Roles amp Access Connected TapWatchCom Kr Figure 4 10 Check In Monitor Screen The check in monitor displays whether or not the RDL8500 data logger has heard from a meter or repeater since the time posted at the top of the screen The intended use is during installation of a system to monitor if each repeater and meter registered into the system has transmitted a message and been heard by the RDL8500 receiver 4 7 24 Timestamp Displays the date and time when the last check in message was received 6 8 15 05855H 60 Site Information 4 7 2 2 Building Repeater Displays the building repeater for the registered device 4 7 2 3 Unit Displays the unit for the registered device 4 7 2 4 TX Count Displays the total number of the transmitter s pulse counts 4 7 2 5 TXID Displays the unique identification number of the repeater or tr
9. 2 1 TapWatch Startup Start the TapWatch 3 software by either double clicking the TapWatch 3 desktop icon or selecting TapWatch 3 from the Inovonics TapWatch 3 folder in Programs 1 2 2 About Window The About window appears while TapWatch 3 loads displaying the following information Build The version of TapWatch software loaded on the computer 1 2 3 Standard Software Features The TapWatch 3 software has the following features e Pressing Alt an underlined letter on a button will activate the button e Tab can be used to move from field to field e Shift Tab moves between fields in reverse order e Cursor can be positioned with a mouse click e Ctrl C and Ctrl V shortcuts copy and paste highlighted items 6 8 15 05855H 8 TapWatch Overview Data in fields can be sorted and filtered 1 2 3 1 Sorting and Filtering Data Screens that include columns of information can be sorted and filtered Click anywhere in the column Click to clear Click Hal to sort all filters icon to filter information information File Edit Go Help SS Connect Sync 3 DisconneA W ClearFilters 82 Export Exception Log Property List Site Summary Buildings Units Repeaters Comments Reng QUT Files On Demand Reads Exdgption Log Installation Summary Y Unit ts Toolbox Settings V Condition V Note LoggerWareConnected Russ Miles HP Laptop IWC Tech Services LoggerWareConnected Russ Miles HP Laptop
10. 2142823 E1501 2692788839 12 31 79 17 0 1 05 26 15 13 2 UpCounters 202 Other Other 2331721 E 1501 2692781129 12 31 79 17 0 1 05 26 15 13 2 Upstairs 101 Other Other 2649031 EM501 2687003591 05 26 15 13 2 1 05 26 15 13 2 Upstairs 102 Other Other 2605925 E 1501 2686960485 05 26 15 13 0 1 05 26 15 11 5 Basement 301 Other Other 2632242 E 1501 2686986802 05 26 15 11 4 1 05 26 15 11 5 Basement 302 Other Other 2632245 E1501 2686986805 05 26 15 11 0 1 05 26 15 11 5 Basement 303 Other Other 2632241 E1501 2686986801 05 26 15 11 5 1 05 26 15 11 5 Basement 304 Other Other 1909729 E 1501 XL 2686264289 05 26 15 11 5 1 05 26 15 11 5 UpCounters 201 Other Other 2142823 EM501 2692788839 12 31 79 17 0 1 05 26 15 11 5 UpCounters 202 Other Other 2331721 E1501 2692781129 12 31 79 17 0 1 05 26 15 11 5 Upstairs 101 Other Other 2649031 E1501 2687003591 05 26 15 11 2 1 05 26 15 11 5 Upstairs 102 Other Other 2605925 E1501 2686960485 05 26 15 11 0 1 05 26 15 07 5 Basement 201 Other Other 2632242 E 1501 2686986802 05 26 15 07 4 1 05 26 15 07 5 Basement 302 Other Other 2632245 E 1501 2686986805 05 26 15 07 0 1 05 26 15 07 5 Basement 303 Other Other 2632241 E 1501 2686986801 05 26 15 07 5 1 05 26 15 07 5 Basement 304 Other Other 1909729 E 1501 XL 2686264289 05 26 15 07 5 1 05 26 15 07 5 UpCounters 201 Other Other 2142823 E 1501 2692788839 12131179 17 0 1 05 26 15 07 5 UpCounters 202 Other Other 2331721 E 1501 2692781129 12 31 79 17 0 1 05 26 15 07 5 Upsta
11. A Acce us Gg ER Events 3 DataLogger writing checkins Please wait Connected TapWatchCom Figure 5 2 To Do List Screen 6 8 15 05855H 69 Scheduler 5 3 1 Export To Do List The To Do List can be exported as a spreadsheet To export the To Do List 1 Navigate to File gt Export gt To Do List 2 To use the default backup location click Save to back up elsewhere navigate to a new location 5 3 2 Run Event s Next The Run Event s Next command is used to force the selected event to the top of the queue 1 Navigate to File gt Run Event s Next 2 The selected event will be moved to the top of the queue 5 3 3 Status Displays whether the event is active or pending 5 3 4 Timestamp Displays the time when the meter read upload will start 5 3 5 Action Displays the type of action 5 3 6 Group Displays the group to which the property belongs 5 3 7 Property Name Displays the name of the property 5 3 8 Property ID Displays the ID of the property 6 8 15 05855H 70 Scheduler 5 3 9 Cancel Scheduler There are times you may wish to cancel a scheduler run once it has begun To cancel scheduler during a run 1 Click the Cancel Scheduler button in the upper left portion of the screen Note If connection to a datalogger has been established the data synchronization process will run to completion before canceling all other scheduler To Do List items This does not affect future
12. Figure 6 1 My Keys Screen 6 2 1 My Keys These fields are for review only they cannot be edited Name The name of person to whom the key is assigned Disconnected A Role The role of the person to whom the key is assigned View Only Field Technician or RBC Administrator RBC Network The network to which the key provides access Expires The expiration date of the key if applicable Properties The properties to which the key provides access 6 2 2 Export My Keys A list of your keys can be exported as a spreadsheet To export keys 1 Navigate to File gt Export gt My Keys 6 8 15 05855H 80 Roles amp Access 2 To use the default backup location click Save to back up elsewhere navigate to a new location 6 2 3 Request a Key To request a key 1 2 3 4 5 Navigate to File gt Key Management gt Request a Key Enter your name in the Your Full Name field Optionally enter any notes in the Notes field for the network administrator who will be creating the key from the key request file Click Save and choose a directory for the key request file Email the key request file to someone with RBC administrator access to your system 6 2 4 Create a Key Note Keys can only be created by the RBC administrator To create a key 1 2 3 Navigate to File gt Key Management gt Create a Key Use the Request File field to navigate to the key request file received
13. Meter Utility Type One of Water Electric Gas Runtime Other Transmitter Model Number The model number of the RF transmitter Transmitter Serial Number The serial number of transmitter Had Exception During Period If there was an exception today on this transmitter Is Battery Low If the transmitter reported a low battery condition Is Inactive If the transmitter failed to report in Is Reset If the transmitter reported a reset condition Is Tamper If the transmitter reported a case tamper condition Period End When this period ended Transmitter Count The pulse count reported by the transmitter Initial Meter Count The meter reading when transmitter last reset Received When the transmitter was last heard from The following is an example of the CSV 1 format 08 06 2011 10 07 05 WestWood1 West Wood Apts West 303 204353 Hot Water E 1501 2684922450 False False True False Fals 08 05 2011 23 59 57 150 1042 08 01 2011 07 00 04 False 6 8 15 05855H 49 Site Information 4 6 1 9 None There may be cases when the scheduler is required to retrieve reads and exceptions without generating OUT files If None is selected no OUT files will be generated only reads and exceptions are retrieved 4 6 1 10 Choose Read Period s Displays the reads from which you can create an OUT file To create an OUT file check an available read and click
14. Property List Details EZ Scheduler Roles amp Access s t Events 8 DataLogger writing checkins Please wait Connected TapWatchCom Figure 5 3 Event History Screen 6 8 15 05855H 71 Scheduler 5 4 1 Export Event History The event history can be exported as a spreadsheet To export the event history 1 Navigate to File gt Export gt Event History 2 To use the default backup location click Save to back up elsewhere navigate to a new location 5 4 2 Status Displays whether the event is completed or failed 5 4 3 Timestamp Displays the time when the meter read upload will start 5 4 4 Action Displays the type of action 5 4 5 Group Displays the group to which the property belongs 5 4 6 Property Name Displays the name of the property 5 4 7 Property ID Displays the ID of the property 6 8 15 05855H 72 Scheduler 5 5 Groups There are two groups screens group view and property view 5 5 1 Group View The group view screen is used to create and edit group information All properties associated with a specific group are displayed Schedule TapWatch 3 Sch File Edit Go Help Group 1 Se 72 Cancel Scheduler Clear Filters Export Group List Calendar To Do List Event History Groups Settings Group View Property View Group Name Y d Property List Details Properties RDK 7190 RDK42 RDK42k i i Scheduler
15. Site Information 26 41 Site Summary Ka an BA naa AG 26 4 14 48Site Information EE 27 4 1 2 Site Totals iesen a RA a AD 27 4 1 3 Synchronize Data with the Data Logger css ccsseccssseeeesseeeesseeeesseneenseeeeese 28 42 Buildings esanean ean E aAA EAE AANE ENAN ENEE Aaa 29 4 2 Add New Building eia eaa Seege dee 29 4 2 2 Synchronize Data with the Data Logger s cssesseeeseeeseeeeeeeeeseeseeeenseeeeeeeenees 29 4 2 3 Export Buildings List 30 4 2 4 Building Name aaa 30 dr BA pt UMS 2 eren aaa aaa 30 WR 31 AS UN AA AA AA AA 31 4 3 4 Add New Unit ANA adaa a apanan nadaa 31 4 3 2 Enable RF for Registration and Com Port Sniffer csccssesesensseeeeneeees 32 4 3 3 Export Unit List oinen inaaianei ai aikanakaan ataire ara aiita 32 4 3 4 Import Units aaa 32 6 8 15 05855H 4 3 5 Building EE 34 ABO ali gege AA ANA ARNAN an 34 4 37 TXID ME 34 4 3 8 MG Ee 35 4 3 9 Meter Model 1 nnnanananananaaananananaaanaaaaasana anani an raada ai anataat onasidan naasian 35 43 10 TX Model asawa GREEN 35 E Wer aa Nak aa Fe A Man TS 35 4 3 12 Ufl1 Type IN NANANG Aa 35 4 3 13 Meter ID aaa KAANAK KINANA NN ANAN ANAN GAAN 35 4 34 e 35 4 4 Repeaters aaa EES 36 4 4 1 Add New Repeater u uu mau naananamananaaaaaaaaaaa nnn 36 4 4 2 Synchronize Data with the Data Logger 1 nunannnannnanauuananananananaanannasan00an 36 4 4 3 Enable RF for Re
16. a run 3 11 3 Repair Database The Repair Database operation is used in the unlikely event that the SQL CE database becomes corrupted Repair usually just runs one phase Phase 1 RecoverAllOrFail If Phase 1 fails two further phases are run to recover as much data as possible To repair your database 1 On the Database Maintenance screen select Repair Database 2 Click Run 3 The Database Maintenance screen will display the repair progress until it is complete Except for during certain critical parts database repair can be canceled by clicking the Cancel button However if the operation is canceled it will leave a background task running until it completes After cancellation you can perform TapWatch 3 functions but you will not be able to start a new database compaction or repair and Scheduler will not start a run until the background task has completed running 6 8 15 05855H 24 Property List 3 12 View Maintenance Log Both manual and automatic database maintenance operations write log messages to the database maintenance log file To view the maintenance log 1 Navigate to File gt Advanced gt View Maintenance Log The maintenance log displays in your simple text editor The log file is not updated while you are viewing it you will need to re view the log to see any new messages By default the log file is limited to approximately the last 2 000 log messages 6 8 15 05855H 25 Chapter A Site In
17. all Enter the number of days for which you want to retain data Anything older than the number of days you select will be purged automatically by the scheduler if the database is set to purge automatically If zero is entered no data will be purged 4 7 5 8 Purge Now Click to purge data up to the number selected of days selected 0 to retain all 4 7 5 9 Data Logger Time Zone Choose the time zone for your data logger 4 7 5 10 Set Data Logger Time Enter date and time for the location of the data logger 4 7 5 11 Display using Daylight Saving Time rules Check this box to apply daylight saving time rules to the site In some sites this can cause confusion when checked 4 7 5 12 RF Connection Method Use the pull down menu to choose whether you want to connect to the RF gateway through the RDL or through a COM port or by using the software to probe for the RF gateway 4 7 5 13 RDL Connection Method Use the pull down menu to select whether to connect to the RDL directly via IP address or using a local modem 4 7 6 Synchronize Data with the Data Logger Synchronized data includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to 6 8 15 05855H 65 Site Information make sure of this is to perform a synchronization before making any changes ensuring that you start with
18. and the scheduler event history can be purged keeping the database smaller and faster To purge the database 1 Click the Purge Now button 3 11 2 Compact Database Compacting the database helps keep the database smaller and faster SQL CE databases do not always release space when data is deleted As a result the database can grow resulting in poor performance and possibly even reaching the maximum SQL CE database size limit of four gigabytes Compacting recovers unused space in the database and makes the database smaller Compacting a large database can take up to 30 minutes for a very large database To compact your database 1 On the Database Maintenance screen select Compact Database Note Compact Database will be selected by default when you open the page 2 Click Run 6 8 15 05855H 23 Property List 3 A dialog box warning that compacting large databases can take up to 30 minutes displays Click OK to proceed click Cancel to cancel the operation 4 If you proceed the Database Maintenance screen will display the compaction progress until it is complete Except for during certain critical parts compacting can be canceled by clicking the Cancel button However if the operation is canceled it will leave a background task running until it completes After cancellation you can perform TapWatch 3 functions but you will not be able to start a new database compaction or repair and Scheduler will not start
19. data loggers at a group of properties To add a new event 1 Navigate to File gt New gt Event or rightclick on any date on the calendar and select New gt Event Select a start time Select the group If you want the synchronization to occur at a recurring interval click Recurrence and set the interval 6 8 15 05855H 68 Scheduler 5 Click Save and Close 5 2 2 Delete an Event Scheduled synchronizations can be deleted on the calendar screen To delete a synchronization 1 Right click on any event on the calendar and select Delete Event or navigate to Group gt Delete Event 2 Click Yes to confirm deletion 5 3 To Do List The To Do List screen displays all upcoming events scheduled by a group By default they are listed in order of their calendar date but the events can be moved to the top of the queue by using the run event next command dE TapWatch 3 Scheduler Seme Eile Edit Go Help 3 Cancel Scheduler 7 Clear Filters 53 Export To Do List Calendar To Do List Event History Groups Settings Pap E aa Status Y Timestamp Y Action Y Group Y Property Name Y Property ID Active 05 26 15 14 28 17 Scheduled Utility Retrieval Group 1 Kirkpatrick Place RDK 7190 Pending 05 26 15 14 28 17 Scheduled Utility Retrieval Group 1 rkirkpat net Apartments RDK42 Pending 05 26 15 14 28 17 Scheduled Utility Retrieval Group 1 rkirkpat net City RDK42k d prooien E Scheduler
20. from the RBC administrator Review the name of the key requestor and any notes Select the role to assign the requestor of this key in the Role field View Only Field Technician or RBC Administrator Select the network to which you wish to assign the key in Network field If you are creating a temporary key set an expiration date for the key in the Date Time Expires field otherwise leave blank If desired restrict access in the Properties field Click Save and choose a directory for the key file Email the key file to the person who requested the key 6 8 15 05855H Roles amp Access 6 2 5 Import a Key Keys can be imported so that all rights and information associated with the key are transferred to your TapWatch 3 software To import a key 1 Navigate to File gt Key Mgmt gt Import a Key 2 Navigate to the key file you wish to import 3 Review the information contained in the key fields 4 Click Import to import the key 6 2 6 Delete Access Key To delete an access key 1 Right click on the key which you wish to delete and select the Delete Access Key option or navigate to Edit gt Delete Access Key 2 Click on Yes when prompted whether or not you wish to delete the key 6 8 15 05855H 82 Roles amp Access 6 3 Key Assignment History The key assignment history screen is used to view the keys you have assigned Only RBC administrators will see data here File Edit Go Help 3
21. is operating as it should be e A indicates the repeater is not receiving AC power e B indicates the transmitter has a low battery e F indicates the transmitter is in rapid transmit mode e indicates the transmitter is inactive e M indicates that the model of the transmitter does not match how it was registered into the software The model registered into the software is displayed next to the M status e N Indicates loss of power to repeater e T indicates the transmitter has been tampered with e R indicates the transmitter has been reset e Z indicates the last check in message from a transmitter before going into sleep mode 4 71 13 Sgl Level Displays the signal level of the message as measured by the RF gateway The signal level indicates the signal s relative strength The higher the value the stronger the signal strength 4 71 14 Sgl Margin Displays the signal margin of the message as measured by the RF gateway The signal margin is the measurement of the decibel level of the message minus the decibel level of any interfering signals Inovonics recommends that equipment be placed within a facility such that all end devices produce signal margin readings of at least 10 decibels 4 7 1 15 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of
22. the Create button To select all periods check the Select All checkbox 4 6 1 11 Choose Format Allows you to choose the format in which the OUT file will be created 4 6 1 12 Append the Read Period Timestamp to the OUT Filename Check this to add the timestamp to the name of the OUT file 4 6 1 13 Choose Destination Allows you to choose the destination to which the OUT file will be exported 4 6 1 14 Save Click to save changes to this form 4 6 1 15 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger e If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced R
23. the synchronization The easiest way to 6 8 15 05855H 58 Site Information make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger e If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 4 7 1 16 Exp
24. types have not been implemented Meter Connection 64 1 H Hot C Cold A All Date of Last Read 68 8 Date when last meter read was recorded Time of Last Read 77 5 Time when last meter read was recorded Meter ID 83 12 User assigned to help identify the meter location Exception Code 96 4 E exception that cleared on same day l inactive B low battery T test mode R reset P registered but never checked in 6 8 15 05855H 44 Site Information 4 6 1 6 XML 1 The XML 1 format contains the following fields Field Parent Data Type Description Date OutFile Date Time When the outfile was generated Property OutFile Record Contains reads for one property Code Property String Site short name or billing identi fier Name Property String Name of the property Period Property Array Contains the reads of a period Read Period Record Contains the details of a read Building Read String Name of the building via associ ated transmitter Unit Read String Name of the unit via associated transmitter MeterConnection Read String One of Hot Cold All Other MeterUtilityType Read String One of Water Electric Gas Runtime Other MeterSerialNumber Read String The serial number of the meter TransmitterModel Read String The model number of the RF transmitter TransmitterSerialNumber Read String The serial number of transmitter Transm
25. you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 4 4 3 Enable RF for Registration and Com Port Sniffer To enable the RF gateway for end device registration and the Com Port Sniffer 1 Navigate to File gt Connect gt Enable RF or click on the Enable RF button Note If you try to enable RF to a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Select 2 Once a message displays in the status bar that your RF gateway is remotely connected RF messages will begin to appear 6 8 15 05855H 37 Site I
26. 1 28 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 10 15 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 08 28 User LoggerWare Connected Mike McCarty IWC Tech Services 05 21 15 23 00 02 User LoggerWare Connected Mike McCarty IWC Tech Services 05 21 15 17 11 27 User Upstairs 101 Transmitter Tamper TxID 2687003591 mn ENE AT ANT NG NP S PE kreeg 2 me Transmitter Temner Rect TwIM 2887003501 eem ES Scheduler P Roles amp Access Exceptions 481 Disconnected Figure 4 8 Exception Log Screen The exception log screen displays exceptions to normal operation by transmitters 4 6 3 1 Timestamp Displays the date and time of the exception 4 6 3 2 Building Displays the building that contains the transmitter with an exception 4 6 3 3 Unit Displays the unit that contains the transmitter with an exception 6 8 15 05855H 54 Site Information 4 6 3 4 Repeater If it was a repeater that had the exception the repeater information is displayed here 4 6 3 5 Condition Displays a description of the exception 4 6 3 6 ID Displays the identification number of the transmitter or repeater that had the exception 4 6 3 7 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to ma
27. 13 09 22 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 26 15 12 57 30 User LoggerWare Connected Unknown user 05 26 15 12 53 37 User LoggerWare Connected Unknown user 05 26 15 10 31 29 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 26 15 10 25 27 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 26 15 10 25 20 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 26 15 10 11 32 User LoggerWareConnected Russ Miles HP Laptop IWC Tech Services 05 22 15 22 39 15 User LoggerWareConrlected Mike McCarty IWC Tech Services 05 22 15 14 22 42 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 22 15 14 22 36 User Logge Ware Connected Russ Miles HP Laptop IWC Tech Services 05 22 15 14 11 58 User LoggerWare Connected Russ Miles Minol RBC Administrator 05 22 15 14 08 46 User LoggerWare Connected Russ Miles Minol RBC Administrator 05 22 15 14 00 58 User LoggerWare Connected Russ Miles Minol RBC Administrator 05 22 15 13 53 42 User LoggerWare Connected Russ Miles Minol RBC Administrator 05 22 15 01 11 29 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 11 29 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 11 29 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 11 29 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 11 28 User LoggerWare Connected Mike McCarty IWC Tech Services 05 22 15 01 1
28. 2 2 Export My KEYS cceseessseeessseeeenseeeesseeeenseenenseeesasseesaseeeeeaseeeesseeeeaseneueseeeeensenennenes 80 6 2 3 Request a Key Uu maana nannnaananaaanaaaaaaaasaaa asan 81 6 2 4 Create a Key aaa AN BANANA mma a aan 81 6 2 5 Import a Key ee r raaraa rra aA aaa Aar Arae A Paar A Aa A AAA Aane SAn m ArAnA paene r AE ii 82 6 2 6 Delete Access Key Uu naan nnnnanannanaaaananaaasaaansaasaaa anna 82 6 3 Key Assignment History 1 1 1 nnne 83 6 3 1 Export Key History naaananaaaaaaaa nenarik anaran Aann mannaminni anaran 83 6 3 2 Delete Key History Entry nann 83 6 3 3 Keys Assignment History aaaanaananaaa aasa 84 6 8 15 05855H Chapter 1 TapWatch Overview 1 1 TapWatch Introduction TapWatch is a submetering system that reads and collects utility meter reading data Already installed in millions of apartments nationwide TapWatch helps multifamily property owners increase their net operating income by having residents pay individually for utilities they use Wireless technology allows for quick and easy installation of the TapWatch system with minimal disruption to residents Drilling holes through walls running wire to each building and digging trenches for cabling is not necessary Inovonics created and introduced TapWatch in 1998 Based on 900MHz spread spectrum wireless technology this submetering system was created specifically for the multifamily housing market The p
29. 2 Count Displays the count of meter pulses at the time of the read 4 6 2 13 Total Flow Displays the total flow of the meter at the time of the read 6 8 15 05855H 52 Site Information 4 6 2 14 Status Displays the status of the transmitter OK indicates the transmitter is operating as it should be B indicates a low battery indicates the transmitter is inactive T indicates the transmitter has been tampered with R indicates the transmitter has been reset 4 6 2 15 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases i
30. 6 Roles amp Access 6 1 Overview The roles and access screens provide an integral part of the communication between the TapWatch software and each RDL8500 data logger In order to maintain the integrity of the site configuration and the TapWatch submetering systems at each site the roles and access screen is used to control who can access and who can change data in the RDL8500 There are three access roles View Only Field Technician and Network Administrator 6 1 1 View Only Users with view only roles cannot change any data in the data logger or create user keys They have access to all other TapWatch 3 functions 6 1 2 Field Technician Users with field technician roles cannot access the scheduler or create user keys They have access to all other TapWatch 3 functions 6 1 3 Network Administrator Users with network administrator roles have all the rights of users with field technician and view only roles as well as the ability to create keys change data and access the scheduler 6 8 15 05855H 79 Roles amp Access 6 2 My Keys The My Keys screen is used to view your key or keys File Edit Go Help E Disconnect Clear Filters xi Export My Keys My Keys Key Assignment History Name Y Role Y RBC Network YY IWC Tech Services In SystemKey Y Notes Russ Miles HP Laptop ovonics Wireless Corporation a 425ef98d 4d A Property List Details A Scheduler ll Roles amp Access i H
31. Connection gt lt MeterUtilityType xmlns gt Water lt MeterUtilityType gt lt MeterSerialNumber xmlns gt lt TransmitterModel xmlns gt E 1501 lt TransmitterModel gt lt TransmitterSerialNumber xmlns gt 2692311296 lt TransmitterSerialNumber gt lt TransmitterCount xmlns gt 1146 lt TransmitterCount gt lt InitialMeterCount xmlns gt 3 lt InitialMeterCount gt lt HadExceptionDuringPeriod xmlns gt false lt HadExceptionDuringPeriod gt lt IsBatteryLow xmlns gt false lt IsBatteryLow gt lt IsInactive xmlns gt false lt IsInactive gt lt IsReset xmlns gt false lt IsReset gt lt IsTamper xmlns gt false lt IsTamper gt lt PeriodEnd xmlns gt 2015 03 11T23 59 42 07 00 lt PeriodEnd gt lt Received xmlns gt 2015 03 11T23 29 47 07 00 lt Received gt lt Read gt Period gt lt Property gt lt OutFile gt 6 8 15 05855H 48 Site Information 4 6 1 8 CSV 1 The CSV format is a comma separated values version of the XML 2 format with the same data fields The first line contains a list of the field column names as follows Field Description Date When the outfile was generated Property Code Site short name or billing identifier Property Name Name of the property Building Name of the building Unit Name of the unit Meter Serial Number The serial number of the meter Meter Connection One of Hot Cold All Other
32. Data with the Data Logger sscssscsseseeseeeeeeeeseeeeeeenseeseeeeeeees 65 6 8 15 05855H Chapter 5 Scheduler 67 G t 67 SA Callen EE 68 5 2 1 Adda N w CTT 68 5 2 2 Delete an Event ssekeEEEESKEEEESKEEEESKEEEEEREEEEEEKEEEEEEEEEERKEEEEERKEEEEEEEEEEREEEEERKEEEEERKEEEEKeen 69 5 3 TODO ISLANG BANANA ADA AA 69 5 3 1 Export To Do List TTT 70 5 3 2 Run Event s Next manmanan 70 GE TC 70 5 3 4 Timestamp TEE 70 5 3 5 a ea o a ET 70 Re TT WEE 70 5 3 7 Property Name ccssseessseesssceeenseeeesseeeeaseeeeeseeeeeaseeeeaseeesaseeesaseeesaseeeeseeeeeaseenenss 70 5 3 8 Property Du 70 5 3 9 Cancel Scheduler ANAKAN ANAK AANAA 71 5 4 Event HIStOIY pA NAAALAALA 71 5 4 1 Export Event History aa 72 542 Status IBAAN ARNAN AA Ad 72 5 4 3 Timestamp naa NG daana paa aet aaea eian ASAN GANPAN ANG 72 5 44 ACHON E 72 BASS GROUP EE 72 5 4 6 Property Name cccsssesssseesseeeeenseeeeeseeeeaseeeeeneeeeenseeeaseeesaseeesaseeeeasseeeeseeeesnseneease 72 5 4 7 Property ID mma AARIIN NAG ENEE 72 DEU ba paha pana 73 5 5 4 GF0Up VIEW aaa NBA 73 5 5 2 Property View u s 75 CA ASO e E 77 5 6 1 Advanced Options a ANAN 77 Chapter 6 Roles amp Access 79 G6 TOVERVIOW A E E A E A E EN EE E E ae eed 79 a AET OT aA ee EE A E TA E Seege 79 6 1 2 Field Technician a 79 6 1 3 Network Administrator nnn 79 6 2 My KEYS aaa GANA Aah 80 6 2 1 My KEYS a AA NANA aaa 80 6 8 15 05855H 6
33. Disconnect W Clear Filters x3 Export My Keys My Keys Key Assignment History Name Y Role Y RBC Network YY SystemKey Y Notes Y Expires I Russ Miles HP Laptop IWC Tech Services Inovonics Wireless Corporation a 425ef98d 4d All A Property List Details Ur Scheduler L Roles amp Access do Figure 6 2 Key Assignment History Screen Disconnected 6 3 1 Export Key History The key history list can be exported as a spreadsheet To export key history 1 Navigate to File gt Export gt Key History 2 To use the default backup location click Save to back up elsewhere navigate to a new location 6 3 2 Delete Key History Entry To delete a key history entry 1 Right click on the key which you wish to delete and select the Delete Key History Entry option or navigate to Edit gt Delete Key History Entry 2 Click on Yes when prompted whether or not you wish to delete the key 6 8 15 05855H 83 Roles amp Access 6 3 3 Keys Assignment History These fields are for review only they cannot be edited Name The name of the person to whom the key is assigned Role The role of the person to whom the key is assigned View Only Field Technician or RBC Administrator RBC Network The network to which the key provides access Expires The expiration date of the key if applicable Properties The properties to which the key provides access 6 8 15 05855H 84
34. Notes Basement 303 2686986801 Other E1501 1 00000 Other 2632241 Nothing special Basement 304 2686264289 Other 1501 XL 1 00000 Other 1909729 Nothing special UpCounters 201 2692788839 Other E 1501 1 00000 Other 2142823 Auto up counting UpCounters 202 2692781129 Other E1501 1 00000 Other 2331721 Auto up counting Upstairs 101 2687003591 76 00000 Other E 1501 1 00000 Other 2649031 Broken case always tampered Upstairs 102 2686960485 0 00000 Other E1501 1 00000 Other 2605925 Has button to increment counts a Property List Details lit Scheduler Ll Roles amp Access Registered 8 Unregistered 0 Exporting to Excel Complete Disconnected Figure 4 3 Units Screen 4 3 1 Add New Unit To add a new unit 1 Navigate to File gt New gt Unit or click on the asterisk below the last unit listed 2 Fill in the necessary fields 3 When complete press the Enter button on the keyboard 6 8 15 05855H 31 Site Information 4 3 2 Enable RF for Registration and Com Port Sniffer To enable the RF gateway for end device registration and the Com Port Sniffer 1 Navigate to File gt Connect gt Enable RF or click on the Enable RF button Note If you try to enable RF to a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Selec
35. ONICS Figure 2 1 Request and Import a Key Window 1 Click on Request a Key The key request information dialog box displays Request a Key Your Full Name Hotes Figure 2 2 Key Request Information Dialog Box 2 Enter your name in the Your Full Name field 3 Optionally enter any notes in the Notes field for the network administrator who will be creating the key from the key request file 4 Click Save 5 The Save As dialog box appears Navigate to the location where you want to save the key request file and click Save 6 Email the key request file to your RBC s TapWatch administrator The TapWatch administrator will synchronize the key with your system and return it to you 7 Restart the TapWatch 3 software When the Request and Import a Key window displays select Import a Key 8 Navigate to the location of the key file in the Import a Key window and click on Import Note See Roles amp Access on page 79 for more information 6 8 15 05855H 14 TapWatch Software Installation 2 6 Connecting to RDL8500 or RF Gateway Connecting to a traditional TapWatch submetering network using the RDL8500 remote data logger and an RF gateway is covered in the RDL8500 Remote Data Logger Installation Instructions included with the RDL8500 However a computer running TapWatch 3 software can also be directly connected to either an RDL8500 or an RF gateway for purposes of maintenance or troubleshooting 2 6
36. Roles amp Access d Retrieving checkin 1103 Connected TapWatchCom Figure 5 4 Group View Screen 5 5 1 1 Export Group List The group view screen can be exported as a spreadsheet To export the group view screen 1 2 Navigate to File gt Export gt Group List or right click anywhere on the group view screen and select Export Group List To use the default backup location click Save to backup elsewhere navigate to a new location 6 8 15 05855H 73 Scheduler 5 5 1 2 Create a New Group To create a new group 1 Navigate to File gt New gt Group 2 The new group will display on the group view screen Enter a group name 5 5 1 3 Manage Groups The manage groups function is used to assign and remove properties to and from groups To manage groups 1 Either click on a group to select it and navigate to File gt Manage Group or right click on a group and select Manage Groups or double click the Properties field of a group 2 Select the properties you want to add to the group or deselect the properties you want to remove from the group 3 Click Save 5 5 1 4 Delete a Group Groups can be deleted on the group view screen To delete a group 1 Right click on any group and select Delete Group or navigate to Edit gt Delete Group 2 Click Yes to confirm deletion 5 5 1 5 Group Name The group name field displays the group name To edit the group name 1 Click anywhere in th
37. Toolbox Settings Sp ag instalati Choose Read Period s F Select All ia 05 27 15 11 59 42 05 27 15 07 59 42 05 27 15 03 59 42 05 26 15 23 59 42 05 26 15 19 59 42 05 26 15 15 59 42 05 26 15 11 59 42 05 26 15 07 59 42 05 26 15 03 59 42 05 25 15 23 59 42 05 27 15 14 51 11 loose Format MOD Append the Read Period Timestamp ki BEES P to the OUT Filename Choose Destination C AUsers rmiles Documents TapWatch3 OUT files E Scheduler Ai Roles amp Access Synchronization complete Elapsed time 00 17 Connected TapWatchCom Figure 4 6 OUT Files On Demand Screen This screen is used to create OUT files as needed OUT files are used by the RBC to collect the information necessary to create a bill OUT files can be created as XML and CSV files or as one of five fixed column text file formats 6 8 15 05855H 41 Site Information The following tables can be used to locate information as needed Field The type of information Start Column At what character this information begins Length The number of characters required to convey this information Description Description of the information contained in this field 4 6 1 1 MOD 1 Field Start Column Width Description Building Name 1 25 Building name Apartment Unit 27 5 Apartment or unit within building Property ID 33 6 Site name or billing identifier Transmitter ID 40 10 Factory assigned serial numb
38. When the confirmation message displays press OK 3 8 Open a Property This option opens a property for editing To open a property double click on the site you want to open 3 9 Delete a Property When a property is deleted all buildings repeaters meters and comments related to the property will also be deleted Make sure to perform a backup before deleting a property To delete a property 1 Highlight a property and navigate to Edit gt Delete Property or right click on a property and select Delete 2 When the confirmation message displays either click Yes to delete or No to cancel the deletion 6 8 15 05855H 21 Property List 3 10 RF Network Health The RF network health for each property can be viewed on the Property List in the RF Device Check ins and Latest Check ins columns Both may be sorted to view which properties may require additional investigation or improvements within the RF network Particular attention should be given to those properties where the RF Device Check in percentage is low If it is low be sure to check the Latest Check ins timestamp to ensure you have synchronized recently Manually synchronizing with a Property will always retrieve the latest RF Device Check ins For this to occur automatically using the scheduler ensure the Sync RF Device Check ins option is selected on the Scheduler Settings screen For more information see section 5 6 Settings on page 77 3 11 Datab
39. able RF button to connect to the Inovonics RF gateway 6 8 15 05855H 34 Site Information 2 Click on the appropriate TXID field The system enters registration mode and a message appears on the bottom of the screen informing you that it is waiting for a reset message from the Inovonics transmitter 3 Press the reset button on the Inovonics transmitter The TXID field will populate with the transmitter s unique identification number Note You will receive a notification if the transmitter s unique identification number has already been registered 4 3 8 IMC Click to enter or edit the initial meter count of the unit s meter 4 3 9 Meter Model Click to choose the model of the meter in the unit from a dropdown menu 4 3 10 TX Model Click to choose the model of the Inovonics transmitter from a dropdown menu 4 3 11 CF Click to enter or edit the count factor for this transmitter 4 3 12 Util Type Click to choose the utility type from a dropdown menu 4 3 13 Meter ID Click to enter or edit the unique identification number for the meter 4 3 14 Notes Click to enter notes of up to 200 characters 6 8 15 05855H 35 Site Information 4 4 Repeaters File Edit Go Help 8 Connect Sun di Enable RF E Disconnect W ClearFilters 53 Export Repeater List Property List Site Summary Buildings Units Repeaters Comments Reports Toolbox Settings Repeater Location 7 rop 7 Rptr Model
40. ansmitter that sent the message 4 7 2 6 TX Model Click to choose the model of the Inovonics transmitter from a dropdown menu 4 7 2 7 Util Type Displays the type of utility for which the transmitter is providing the read 4 7 2 8 Meter Model Click to choose the model of the meter in the unit from a dropdown menu 4 7 2 9 IMC Displays the initial meter count when the meter was installed or last serviced 4 7 2 10 Status Displays the status of the transmitter that sent the message e OK indicates the transmitter is operating as it should be e B indicates a low battery e indicates the transmitter is inactive e T indicates the transmitter has been tampered with e R indicates the transmitter has been reset 4 7 2 11 Sgl Level Displays the signal level of the message as measured by the RDL8500 6 8 15 05855H 61 Site Information 4 7 2 12 Gol Margin Displays the signal margin of the message as measured by the RDL8500 4 7 2 13 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger e If you are performing a synchronization where there are site configura
41. ase Maintenance TapWatch 3 comes with an embedded Microsoft SQL CE database to store its data This database has a small footprint and does not require a separate IT installation or maintenance However it does have a 4 gigabyte size limit When TapWatch 3 starts it checks the current size of the database and issues warnings if your database approaches the maximum size Note If you need a larger database please contact Inovonics Technical Services To keep the database within its size limit and to improve performance TapWatch has both automatic and manual database maintenance features These features fall into two main categories e Purging old data Note To setup automatic database purging see section 4 7 5 6 Auto purge data after sync on page 64 e Compacting the database To access Database Maintenance 1 Navigate to File gt Advanced gt Database Maintenance 6 8 15 05855H 22 Property List 2 The Database Maintenance screen will display with the size of your current database From the Database Maintenance screen the following two procedures are available Compact database Repair database Note Since a database compaction cannot be run when TapWatch 3 is actively accessing the database all other TapWatch 3 operations including the Scheduler are disabled while the Database Maintenance screen is being displayed 3 11 1 Purge Database Manually Property reads the property exception log
42. atch 3 Software with Your Network 0 13 2 6 Connecting to RDL8500 or RF Gateway u m mmm nanan naaannaaanananaannannannanananannaaa 15 2 6 1 Directly Connecting to an RDL8500 cecseseeeeeeseeenseeeseeneeeseeeeeeeenseeeeseeeeeeeas 15 6 8 15 05855H 2 6 2 Directly Connecting to an RF gateway 1 1 1 020ananunananannunanananananannananaasana0nn 15 Chapter 3 Property List 16 CHRO a a ma kaaa ANAN naga 16 3 2 Add a New Property Uu 17 3 3 Import a TapWatch 3 Property 1 m2eeaunnnnaaaaanannnmaaaaannnn0A nnmnnn mnnn 17 3 4 Convert a TapWatch 2 Property to TapWatch 3 u 1 1 mnnaannnaamaaaamanaaamananaaa 19 3 5 Restore a Property u 111 1na 20 3 6 Export Property List ek 20 3 7 Back Up a Properly 222 AANGAL 21 3 8 Open a Property EE 21 3 9 Delete a Property 211111111220442233 4338K R NA ceeetectedveeacnctevecenaeeds AA 21 3 10 RF Network Health 11 2 a aap 22 3 11 Database Maintenance mmamanuna eee eeeeeneeeneeeeeeeaeeeseeeeeeeenseneeneeeeeneneees 22 3 11 1 Purge Database Manually eccceseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeeeeeeeeeaee 23 3 11 2 Compact Database ua ceetsctwecscesetecseec AA 23 3 11 3 Repair Database ccesessseessseeeeseeeseeeeeeseeeeenseenesseeeeaseeeeessneesasseeeaseeeeensnenenees 24 3 12 View Maintenance Log ccccesseeeeseseeeeeeseseeeeeeseseeeeneeseseeeneeeseseeeneeeseseesnenes 25 Chapter 4
43. e gt New gt Property or right click anywhere on the list of properties and select New gt Property 2 Enter a unique identifier of up to 12 alphanumeric characters in the required Property ID field 3 Enter a brief description of up to 25 alphanumeric characters in the required Site Name field 4 Enter any relevant property information 5 Click Save to save the new site or if you want to cancel the procedure click Cancel to delete all information and return to the Property List screen 3 3 Import a TapWatch 3 Property Use this option if a data logger already has site information loaded and you want to retrieve the information to your computer 1 Navigate to File gt Import gt TapWatch 3 Property 2 Choose a connection type lu Import TapWatch3 Property Manually connect to an existing TapWatch3 property you want to add to your property list Connection Type Choose Direct Modem TapWatch com Figure 3 2 Choose Connection Type e If connecting directly to the data logger select Direct e If you select Modem enter the modem number of the data logger and click Connect 6 8 15 05855H 17 Property List If you select TapWatch com you will be prompted for your Username and Password If you do not have a Username and Password they are available from Inovonics technical services Enter these and click Submit Select a property and click Import e If multiple properties ar
44. e group name field 2 Enter anew group name 5 5 1 6 Properties The properties field displays the properties associated with the group To edit the properties 1 Either click on a group to select it and navigate to File gt Manage Groups or right click on a group and select Manage Groups or double click the Properties field of a group 2 Select the properties you want to add to the group or deselect the properties you want to remove from the group 6 8 15 05855H 74 Scheduler 3 Click Save 5 5 2 Property View The property view screen displays detailed information about individual properties and can be used to assign properties to groups o File Edit Go Help 7 7 Cancel Scheduler 7 ClearFilters 52 Export Property View List Calendar To Do Ust Event History Group View Property View Property ID ke Site Name Y Groups Settings City V State Y Modem Number Y IPAddress Y Groups RDK 7190 Kirkpatrick Place Louisville co 127 0 0 1 Group 1 RDK42 rkirkpat net Apartments Louisville co 127 0 0 1 Group 1 RDK42k rkirkpat net City Louisville co 127 0 0 1 Group 1 wa d Property List Details EFA Scheduler LL Roles amp Access va G Ka Figure 5 5 Property View Screen Retrieving reads Please wait Connected TapWatchCom 5 5 2 1 Export Group List The property view screen can be exported as a spreadsheet To export the group View screen 1 Navigate to File gt Export gt Gr
45. e imported from Tapwatch com at once you can see which properties were just successfully imported by sorting on the Created column 000019 RDL8500 Figure 3 3 Select a Property Note If setting up a new RDL with IP connectivity you will need to have it assigned to your RBC by Inovonics technical services before it will be available 6 8 15 05855H 18 Property List 3 4 Convert a TapWatch 2 Property to TapWatch 3 Information formatted for TapWatch 2 can be transferred to TapWatch 3 To do this both TapWatch 2 with the site information you wish to transfer and TapWatch 3 must be loaded on the same computer To import a TapWatch 2 property 3 Navigate to File 5 Import 5 From TapWatch 2 Database the TapWatch 2 Data Import screen displays TapWatch 2 Data Import First choose the folder where the TapWatch 2 data files reside Second select the properties to import Third choose the correct time zone for each DataLogger Fourth select the RBC network into which the properties will be imported and last click the Import button to begin the import process Import From Folder L TapWatch Charm Issues TW2Import import Property Name City State Choose Property Time Zone Choose Radio Kind Aventine of Alexandria Park and Market N Hills Raleigt NC UTC 05 00 Eastern Time US EchoStream Visions Serenity Peoria Exclude Reads amp Exceptions From Import V Prompt to Correct Mismatches Impor
46. ended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 4 2 3 Export Buildings List The property list can be exported as a spreadsheet To export the property list 1 Highlight a site and navigate to File gt Export gt Export Property List or right click anywhere on the list of properties and select Export Property List 2 To use the default location click Save to save the file elsewhere navigate a new location 4 2 4 Building Name Click on the name of a building to enter or edit the building name of up to 25 alphanumeric characters and or spaces 4 2 5 Apt Units Displays the number of units in this building as entered on the Units screen Clicking on this field will take you to the Units screen 6 8 15 05855H 30 Site Information 4 2 6 Notes Click to enter notes of up to 200 characters 4 3 Units This screen shows transmitter and meter information for each unit TapWatch 3 Kirkpatrick Place lt RDK 7190 gt D ai File Edit Go Help SS Connect Syne di EnableRF j7 Disconnect W Clear Filters ez Export Unit List x3 Import Units Property List Site Summary Buildings Units Repeaters Comments Reports Toolbox Settings Building Y Unit Y TXID v mW Y Meter Mode Y TXModei Y C Y util Type b Meter ID V
47. er other meter types have not been implemented Meter Connection 29 1 H Hot C Cold A All Exception 32 1 E notes that an exception has occurred on the same day Date of Last Read 34 8 Date when last meter read was recorded Time of Last Read 43 5 Time when last meter read was recorded Meter ID 49 12 User assigned to help identify the meter location Exception Code 62 3 inactive B low battery T test mode R reset P registered but never checked in 6 8 15 05855H 43 Site Information 4 6 1 4 MOD 4 Field Start Column Width Description Meter ID 7 12 User assigned to help identify the meter location Meter Count 20 6 Reading on meter in respective unit Utility Type 27 1 W Water other meter types have not been implemented Meter Connection 29 1 H Hot C Cold A All Exception 32 1 E notes that an exception has occurred on the same day Date of Last Read 34 8 Date when last meter read was recorded Time of Last Read 43 5 Time when last meter read was recorded 4 6 1 5 MOD 5 Field Start Column Width Description Building Name 1 25 Building name Apartment Unit 27 5 Apartment or unit within building Property ID 33 7 Site name or billing identifier Transmitter ID 40 10 Factory assigned serial number universally unique Meter Count 51 10 Reading on meter in respective unit Utility Type 62 1 W Water other meter
48. er universally unique Meter Count 51 6 Reading on meter in respective unit Utility Type 58 1 W Water other meter types have not been implemented Meter Connection 60 1 H Hot C Cold A All Date of Last Read 62 8 Date when last meter read was recorded Time of Last Read 71 5 Time when last meter read was recorded Meter ID 77 12 User assigned to help identify the meter location Exception Code 90 4 E exception that cleared on same day inactive B low battery T test mode R reset P registered but never checked in 95 1 End of line indicator 6 8 15 05855H 42 Site Information 4 6 1 2 MOD 2 Field Start Column Width Description Transmitter ID 6 10 Factory assigned serial number universally unique Meter Count 19 6 Reading on meter in respective unit Utility Type 26 1 W Water other meter types have not implemented Meter Connection 28 1 H Hot C Cold A All Exception 31 1 E notes that an exception has occurred on the same day Date of Last Read 33 8 Date when last meter read was recorded Time of Last Read 42 5 Time when last meter read was recorded Meter ID 48 12 User assigned to help identify the meter location 4 6 1 3 MOD 3 Field Start Column Width Description Transmitter ID 7 10 Factory assigned serial number universally unique Meter Count 20 6 Reading on meter in respective unit Utility Type 27 1 W Wat
49. etrieve 6 8 15 05855H 50 Site Information e If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish e If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 4 6 2 Reads 7C TapWatch 3 Kin patrick Place ERD Eile Edit Go Help Connect Sync Bo Disconnect W ClearFilters 52 Export Reads Buildings Units Repeaters Comments Reports Toolbox settings Si Exception Log Installation Summary F Period Y Building Y Unit Y Util Type Y Meter Model Y Meter VY TX Model Y TxD Y Received Y CountFactor Y 05 26 15 13 2 Basement 301 Other Other 2632242 E 1501 2686986802 05 26 15 12 4 1 H 05 26 15 13 2 Basement 302 Other Other 2632245 E 1501 2686986805 05 26 15 13 0 1 05 26 15 13 2 Basement 303 Other Other 2632241 E 1501 2686986801 05 26 15 13 2 1 05 26 15 13 2 Basement 304 Other Other 1909729 E 1501 XL 2686264289 05 26 15 13 2 1 05 26 15 13 2 UpCounters 201 Other Other
50. fields are populated the cell values must be equivalent For example a TXID value of 2684478016 would be equivalent to a serial number of 123456 If the unit list already contains an entry for a TXID or Serial Number in the spreadsheet you are importing that row will be ignored Please refer to the following table for details 6 8 15 05855H 33 Site Information Table 4 1 Import Unit Spreadsheet Fields Column Name Data Type Required Default Cell Value if Empty Building Alphanumeric Yes N A Unit Alphanumeric Yes N A TXID Numeric No Serial Number Numeric No IMC Numeric No 0 Meter Model Alphanumeric No Other TX Model Alphanumeric No Other CF Numeric No 1 Util Type Alphanumeric No Other Meter ID Alphanumeric No Notes Alphanumeric No Starts with the character Any Column is ignored N A Any other column name Any Error is displayed N A If Building and Unit are blank the row is ignored and skipped If the TXID and or Serial Number already exists in the property the row is ignored and skipped 4 3 5 Building Displays the building name to which the unit is assigned 4 3 6 Unit Click to enter or edit the unit number 4 3 7 TXID The TXID field displays the factory coded unique identification number of registered Inovonics transmitters This field is also used for registration To register an Inovonics transmitter 1 Click the en
51. formation 4 1 1 Site Information All of the fields here are editable Click Save to save any edits click Cancel to clear edits Property ID The property ID was entered when you added the site Caution The property ID is used to name files containing site information Changing an existing property ID can affect assorted files All impacted files will need to be renamed with the new property ID Site Name The site name is typically a descriptive name for the site Street The site s street address City The site s city State The site s state Zip The site s zip code Country The site s country Tech Contact The name of the technical contact for the site Phone The technical contact phone number Email The technical contact email address Mgmt Company The management company for the site Mgmt Contact The management contact Mgmt Phone The management phone number Mgmt Fax The management fax number Mgmt Email The technical contact email address RBC Network The RBC network to which the site belongs 4 1 2 Site Totals These fields are not editable but instead display hardware information entered on other screens The total number of buildings units repeaters and meters are displayed The model of the gateway repeater PMT and meter are also displayed Basic information about the data logger can also be found here including firmware revision serial number and manufacture date 6 8 15
52. formation 4 1 Site Summary The site summary screen allows the user to view and edit property information including buildings meters repeaters and comments ol TapWatch 3 trick File Edit Go Help GS Connect Sync 3 Disconnect Tech Contact Ryan Kirkpatrick Phone 3032097190 Email ryank inovonics com Mgmt Company fkirkpat net Properties Mgmt Contact Ryan D Kirkpatrick Mgmt Phone 5551112224 Mgmt Fax 5551112223 Mgmt Email tw rkirkpat net Property List Details Ty Ta Ka ra waa Property List Site Summary t Buildings Units Repeaters l Comments Reports Toolbox Settings Site Totals Property ID RDK 7190 Buildings 3 RBC Network Apt Units 8 Meters 8 J D Repeaters 1 Site Name Kirkpatrick Place 3975 Street 397 S Taylor 16 Water Meters D City Louisville State CO Gas Meters 0 Zip 80027 Country US Electric Meters 0 Other Meters 8 Meter Models Other Repeater Models E5040 PMT Models E 1501 E 1501 XL Gateway Model E4000 TxID Format 2 Firmware Rev RDL v2 0 10 10 Platform v2 0 10 2 LW v2 0 10 4 RDL Serial 000015 RDL Mfg Date 03 19 09 00 00 00 Local Modified 4 22 2015 5 13 29 PM UTC 07 00 Mountain Time US amp Canada Last Published 4 22 2015 5 13 29 PM UTC 07 00 Mountain Time US amp Canada Roles amp Access Figure 4 1 Site Summary Screen 6 8 15 05855H 26 Site In
53. gistered transmitters and repeaters as they are received by the receiver when Enable 56 6 8 15 05855H Site Information RF is active It is most commonly used during field troubleshooting to test the RF backbone of the EchoStream Commercial Mesh Network 4 7 1 1 Repeaters Only Select this to show only repeater messages as they are received by the RF gateway 4 7 1 2 Transmitters Only Select this to show only transmitter messages as they are received by the RF gateway 4 7 1 3 Show Unregistered Select this to include messages from unregistered devices 4 7 1 4 Pause Incoming Select this to pause the display of incoming messages received by the RF gateway 4 7 1 5 Timestamp Displays the date and time when the message was received by the RF gateway 4 7 1 6 Building Repeater Displays the building repeater for the registered device 4 7 1 7 Unit Displays the unit for the registered device 4 7 1 8 Util Type Displays the type of utility for which the registered device is providing the read 4 7 1 9 Utility Type Displays the utility type of the registered device 4 7 1 10 TXID Displays the identification number of the repeater or transmitter that sent the message 6 8 15 05855H 57 Site Information 4 7 1 11 TX Count Displays the total number of the transmitter s pulse counts 4 7 1 12 Status Displays the status of the transmitter that sent the message e OK indicates the transmitter
54. gistration and Com Port Sniffer cssccssecseeeesseeeeneees 37 4 4 4 Repeater Location aannnaaannaaaaaasanaaaasaa nannan 38 GAB TXID DAA ET 38 BAG CA AA AA AA AA AA AA 38 4 5 Comments eege eege Re dee 39 4 5 1 Add New Comment 2 cc ccc ccccceeceececineccsercsserenstscnieensesaccdecuessictseeesotseniecencesestes 39 4 5 2 Synchronize Data with the Data Logger sscsseseeseeseeeeeeeesseeseneenseeeeeeeenees 39 4 5 3 Export Comments List u s 40 4 5 4 Timestamp TT 40 455 AA aaan aaa a SANE aeS nEn a andaa 40 4 5 6 General Comments and Service Notes ccsecescesseesseeeseeeeeeeeeseeeseeenseeeneeeeenees 41 4 6 Reporter Eed RA 41 4 6 1 OUT Files On Demand s ssssssssnsensennnunnennnnnnnnnunnnnnnnnnnnnunnnunnunnannnnnnnnnannnnnnnnnnnn annaa 41 4 6 2 R adsS iccississcascsseetedccseciedsddcvedsncstesiacesuaisiaasaduasuaneadiedi ivenoasvudadsdgistsddoudcteveasdaciaiends 51 4 6 3 Exception Log stenueeeiengreeeeesbuegseekerdrgee ANNE ABANE BAS 54 4 6 4 Installation Summary seeekeESNEERKEEERREERNEEEREEESEEERKEEEREEERREEERNEEREEEEREEEREEEESNEERNEENEn 56 AT TOOIDOX EE 56 4 7 1 Com Port Siiffer eege dee dese EE 56 4 7 2 Check In Monitor u s 60 D ee E re EE 63 4 7 4 Data Logger Contact Info 00 0 ccssesseeesseeeeeeeneeneneeeeeenseeeseeeneeeseeenseeseeeeaeeeeeenenees 63 4 7 5 Advanced Options sccseccsseesseeseseesseeeseeesseeenenenseesseeesseesenesaeeesseeseeesseeeneeeseness 64 4 7 6 Synchronize
55. ice Notes 04 22 15 18 12 Ryan Kirkpatrick Property network changed Inovonics Wireless Corporation gt rKirkpat NET 03 05 15 11 12 Russ Miles HP Property network changed Inovonics Wireless Corporation gt Inovonics Wireless Corporation 03 05 15 10 55 Russ Miles HP Property network changed Inovonics Wireless Corporation Inovonics Wireless Comporation 03 05 15 10 23 Russ Miles HP Property network changed Inovonics Wireless Corporation gt Inovonics Wireless Corporation 03 04 15 16 53 Russ Miles HP Property network changed Inovonics Wireless Corporation gt Inovonics Wireless Corporation 01 17 13 18 36 Ryan Kirkpatrick Property network changed 08 09 10 19 26 Ryan Kirkpatrick Adding triggers to basementtransmitters two of them 05 20 10 18 36 Ryan Kirkpatrick Added two upcounters so something is actually happening 02 17 10 10 39 Mikal Paugh Testing new comment 02 17 10 10 36 Mikal Paugh Setting up building from scratch pag Scheduler LI Roles amp Access d Kl A Property List Details Comments 11 Figure 4 5 Comments Screen This screen shows user entered comments 4 5 1 Add New Comment 07 21 10 19 57 Ryan Kirkpatrick Completely rebuilt site deleting all existing buildings transmitters and repeaters then putting new and valid items in Disconnected 1 Navigate to File gt New gt Comment to add a new comment or click on the asterisk below the last commen
56. ilename OUT File Destination C Users rmiles Documents TapWatch3 OUT files Use Alternate Destination on Eror C Users rmiles Documents TapWatch3 OUT files Read Periods to Sync 90 Connection Retries after Error 3 d RDL Connection Method Auto Y Sync RF Device Check ins Property List Details tx bech 4 Scheduler l l Roles amp Access We Disconnected Figure 5 6 Scheduler Settings Screen 5 6 1 Advanced Options 5 6 1 1 Global OUT File Format Select the format in which OUT files will be created Note For more information about OUT file formats see section 4 6 1 OUT Files On Demand on page 41 5 6 1 2 Append the Read Period Timestamp in the OUT Filename Select to add a timestamp to the OUT file s filename indicating the read period 6 8 15 05855H 77 Scheduler 5 6 1 3 OUT File Destination Enter a destination for the OUT files 5 6 1 4 Use Alternate Destination on Error Enter an alternate destination for OUT files This is usually a local drive destination to save OUT files in case of an error accessing an initial network drive destination 5 6 1 5 Read Periods to Sync Enter the number of days for which data will be collected when reads are synchronized 5 6 1 6 Connection Retries after Error Enter a value of 0 10 indicating the number of times to attempt a connection before moving to the next site 6 8 15 05855H 78 Chapter
57. irs 101 Other Other 2649031 E 1501 2687003591 05 26 15 07 2 1 05 26 15 07 5 Upstairs 102 Other Other 2605925 E1501 2686960485 05 26 15 07 0 1 05 26 15 03 5 Basement 201 Other Other 2632242 E 1501 2686986802 05 26 15 03 4 1 DO OTA Rasement 302 Other Other 2632745 F 1501 PARABRARNK MAPA NSO 1 x 4 mt gt Be Scheduler Li Roles amp Access duc Reads 728 Disconnected Figure 4 7 Reads Screen This screen displays read information 4 6 2 1 Period Displays the date time of the start of the next period May vary with daylight savings time 6 8 15 05855H 51 Site Information 4 6 2 2 Building Displays the building in which the transmitter providing the read is located 4 6 2 3 Unit Displays the unit in which the transmitter providing the read is located 4 6 2 4 Util Type Displays the type of utility for which the transmitter is providing the read 4 6 2 5 Meter Model Displays the model of the meter 4 6 2 6 Meter ID Displays the unique identification number of the meter 4 6 2 7 TX Model Displays the Inovonics part number of the transmitter 4 6 2 8 TxID Displays the unique identification number of the transmitter providing the read 4 6 2 9 Received Displays the date and time when the read was received 4 6 2 10 Count Factor Displays the number of units which each meter pulse represents 4 6 2 11 IMC Displays the initial meter count when the meter was installed or last serviced 4 6 2 1
58. itterCount Read Integer The pulse count reported by the transmitter InitialMeterCount Read Integer The meter reading when trans mitter last reset HadExceptionDuringPeriod Read Boolean If there was an exception today on this transmitter IsBatteryLow Read Boolean If the transmitter reported a low battery condition IsInactive Read Boolean If the transmitter failed to report in IsReset Read Boolean If the transmitter reported a reset condition IsTamper Read Boolean If the transmitter reported a case tamper condition PeriodEnd Read Date Time When this period ended 6 8 15 05855H 45 Site Information Received Read Date Time When the transmitter was last heard from The following is an example of the XML 1 format lt xml version 1 0 encoding UTF 8 gt lt OutFileXml1 Export lt Date gt 2014 09 30T06 08 59 1906621 08 00 lt Date gt lt Property gt lt Code gt 156111 lt Code gt lt Name gt 155 20th AVENUE APTS lt Name gt lt Buildings gt lt Building gt lt Name gt Building 9 lt Name gt lt Units gt lt Unit gt lt Name gt 307 lt Name gt lt Meters gt lt Meter gt lt SerialNumber gt 307 lt SerialNumber gt lt UtilityType gt lt Name gt Water All lt Name gt lt UtilityType gt lt Transmitter gt lt SerialNumber gt 2685451602 lt SerialNumber gt lt Reads gt lt Read gt lt HadExceptionDuringPeriod gt false lt HadExceptio
59. ke sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger e If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 6 8 15 05855H 55 Site Information 4 6 3 8 Export Exception Log Navigate to File gt Exp
60. models of this type TapWatch 3 will map all mismatched transmitters of the type shown to the model selected without displaying the Transmitter Model Mismatch window 3 5 Restore a Property If you have a property backup file sdf you can restore the site information To restore a property 1 Navigate to File gt Import gt Restore from Backup 2 The Restore window displays the default restore location If your backup file is located elsewhere navigate to it 3 Highlight the backup file and click Open 3 6 Export Property List The property list can be exported as a spreadsheet To export the property list 1 Highlight a site and navigate to File gt Export gt Export Property List or right click anywhere on the list of properties and select Export Property List 6 8 15 05855H 20 Property List 2 Touse the default location click Save to save the file elsewhere navigate to a new location 3 7 Back Up a Property It is strongly recommended that all properties be backed up regularly Sites that lose data will have to be completely reprogrammed This will require reaccessing every apartment and resetting every transmitter 1 Highlight the site and navigate to File gt Export gt Backup Selected Property or right click on the property you want to back up and select Backup Selected Property 2 To use the default backup location click Save to back up elsewhere navigate to a new location 3
61. nDuringPeriod gt lt IsBatteryLow gt false lt IsBatteryLow gt lt IsInactive gt false lt IsInactive gt lt IsReset gt false lt IsReset gt lt IsTamper gt false lt IsTamper gt lt Period gt 2014 03 17T23 59 42 08 00 lt Period gt lt Read gt 301231 lt Read gt lt InitialMeterCount gt 4 lt InitialMeterCount gt lt Received gt 2014 03 17T23 15 53 08 00 lt Received gt lt Read gt lt Reads gt lt Transmitter gt lt Meter gt lt Meters gt lt Unit gt lt Units gt lt Building gt 6 8 15 05855H 46 Site Information lt Buildings gt lt Property gt lt OutFileXmlExport gt XML 2 4 6 1 7 XML 2 The XML 2 format contains the following fields Field Parent Data Type Description Date OutFile Date Time When the outfile was generated Property OutFile Record Contains reads for one property Code Property String Site short name or billing identi fier Name Property String Name of the property Period Property Array Contains the reads of a period Read Period Record Contains the details of a read Building Read String Name of the building via associ ated transmitter Unit Read String Name of the unit via associated transmitter MeterConnection Read String One of Hot Cold All Other MeterUtilityType Read String One of Water Electric Gas Runtime Other MeterSerialNumber Read String The serial number of the me
62. nformation 4 4 4 Repeater Location Click to enter or edit the building in which the repeater is located Though this is optional entering the location of the repeater is essential in the event of field service 4 4 5 TXID The TXID field displays the factory coded unique identification number of registered Inovonics transmitters This field is also used for registration To register an Inovonics transmitter 1 Click the enable RF button to connect to the Inovonics RF gateway 2 Click on the appropriate TXID field The system enters registration mode and a message appears on the bottom of the screen informing you that it is waiting for a reset message from the Inovonics transmitter 3 Press the reset button on the Inovonics transmitter The TXID field will populate with the transmitter s unique identification number Note You will receive a notification if the transmitter s unique identification number has already been registered 4 4 6 Notes Click to enter or edit notes for the repeater It is recommended that the location of the repeater be noted for future maintenance 6 8 15 05855H 38 Site Information 4 5 Comments Be TapWatch 3 Kirkpatrick P lace lt RDK 719 Eile Edit Go Help S amp S Connect Sync 3 Disconnect W7 Clear Filters 82 Export Comment List _ Property List Site Summary Buildings Units Repeaters Comments Reports Toolbox Settings Timestamp Y User Y General Comments and Serv
63. nk data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 4 5 3 Export Comments List The comments list can be exported as a spreadsheet To export the comments list 1 Navigate to File gt Export gt Export Comments List to export a file containing all comments for the selected property or right click anywhere on the list of properties and select Export Comments List 2 Touse the default location click Save to save the file elsewhere navigate to a new location 4 5 4 Timestamp Displays the date and time the comment was entered 4 5 5 User Displays the user who entered the comment 6 8 15 05855H 40 Site Information 4 5 6 General Comments and Service Notes Displays the comments It is recommended that the location of the data logger be noted for future maintenance 4 6 Reports The reports screens allow you to view and export relevant system reports There are three reports screens OUT files on demand reads and exception log 4 6 1 OU E TapWatch 3 Kirkpatrick Place T Files On Demand File Edit Go Help S amp S Connect un 7 2 Disconnect Property List Site Summary Buildings Units Repeaters Comments Reports
64. of serious or fatal injury to oneself or others 6 8 15 05855H Table of Contents No ce eege Ee Ee EEN 1 Revision mGA 1 Trademarks 0K BAE 1 Technical Services Contact Information ccccsecccesseeeeeeeeeeeeseseeeeeeeeeeseneeeeeeeas 1 Document Conventions 1 aaa 2 Chapter 1 TapWatch Overview 6 1 1 TapWatch Introduction 2X aaa 6 1 1 1 How TapWatch Works Uu naaa 6 1 1 2 Pulse Meter Transmitter ennnen 7 NENT EEN 7 1 1 4 RF EE 7 1 1 5 Data Logger E TTT 8 1 2 TapWatch 3 Software u mmasaanamana nanana amuNAKNBNKNA ANAN KNAANAKKABNAKKNAKAKA KANAN KKABKK KAKANAN 8 1 2 1 TapWatch Startup Xa AALANGAN KANAN Khan 8 1 2 2 AD Window AAKALA 8 1 2 3 Standard Software Features 2 umnmannaanuaanunanananaaaanananananauaanannaanaasanasanasanna 8 1 2 4 The Status E 9 Chapter 2 TapWatch Software Installation 11 2 1 Minimum System Requirements cccesececeecceesseeeeeeeeeeseneseseeeeeseeesenseeeeneas 11 2 2 Recommended System Requirements s cccceseceeseceeeseeseseeeeeseseeseseeeeeneas 12 2 3 Software Installation Setup cs sccceseeessseeeeeeeeeeseeeseneeeeeseeeseseeeeeseeeseeseeneees 12 2 3 1 Perform a Database Backup 1 1mmannnaaanananananananasana anas 12 2 3 2 Check Database Maintenance Settings m annannnaanuaaanuanauunasunanunananunana 12 2 4 Software Installation 1111 111711 1011112244324 238434 4D e eege AA 13 2 5 Setting Up the TapW
65. on the RDL 4 7 4 5 Dial area code Check the box if the area code is to be dialed with the modem number 4 7 4 6 Logger IP Address Enter or edit the IP address for your data logger 4 7 5 Advanced Options 4 7 5 1 Reads Period How often reads are stored in hours 4 7 5 2 Site Type FA Only If the site includes an FA network choose whether the site is conventional or enhanced 4 7 5 3 Supervision Window The supervision window is the period of time during which all wireless devices are expected to check in to the receiver This provides a functional test of the mesh network When devices fail to check in the data logger generates a fault or trouble signal Inovonics recommends a 24 hour supervision window 4 7 5 4 Number of Gateways Use the dropdown menu to select the number of gateways being used at this site 4 7 5 5 Read Periods to Sync Select the number of days for which data will be collected when reads are synchronized 4 7 5 6 Auto purge data after sync Property reads the property exception log and the scheduler event history can be set to purge automatically keeping the database smaller and faster If this checkbox is checked the scheduler will purge the database automatically 6 8 15 05855H 64 Site Information Note For more information about database purging and maintenance see section 3 11 Database Maintenance 4 7 5 7 Days prior to today to retain reads and exceptions 0 to retain
66. ort gt Exception Log to export a file containing all exception information for the selected property 4 6 4 Installation Summary The installation summary tab creates a pdf report of installation information 4 7 Toolbox The toolbox screens provide troubleshooting and maintenance tools for your EchoStream TapWatch system There are two toolbox screens the Com Port Sniffer screen and the Check In Monitor screen 4 7 1 Com Port Sniffer File Edit Go Help SS Connect Sync 3 Disconnect Clear Filters Export Com Port Sniffer Reports Toolbox Settings s Disable RF Comments Property List Site Summary Buildings Units Repeaters Com Port Sniffer _ Check In Monitor Gear ng H Pause Incoming Timeout Hours 3 Repeaters Only Transmitters Only ES Only FA Only Vi Timestamp Y Building Repeater Y Unit Y Util Type Y TXID Y TX Model Y TXCount Y Status Y SgiLevel YV Sot Margii Unregistered Transmitter 2692575737 unknown D OK 26 26 2692787823 unknown 19329 OK D D o OK 19 8 05 26 15 13 40 31 05 26 15 13 40 40 b 05 26 15 13 40 41 Unregistered Transmitter 2684690679 unknown Unregistered Transmitter Scheduler Roles amp Access d Remotely connected to Ex4000 FA403 Connected TapWatchCom amp Property List Details Messages 3 Figure 4 9 Com Port Sniffer Screen The Com Port Sniffer screen displays RF messages from re
67. ort Reads Navigate to File gt Export gt Export Com Port Sniffer to export a file containing all Com Port Sniffer information for the selected property 4 7 1 17 Enable RF for Registration and Com Port Sniffer To enable the RF gateway for end device registration and the Com Port Sniffer 1 Navigate to File gt Connect gt Enable RF or click on the Enable RF button Note If you try to enable RF to a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Select 6 8 15 05855H 59 Site Information 2 Once a message displays in the status bar that your RF gateway is remotely connected RF messages will begin to appear 4 7 2 Check In Monitor File Edit Go Help SG Connect Sync d Enable RF i Disconnect 7 Clear Filters 53 Export Checkin Monitor Property List Site Summary Buildings Units Repeaters Comments Reports Toolbox Settings Com Port Sniffer 80 000 RF devices heard since 05 26 2015 10 38 30AM gt v Timer Current ClearGrid RefreshGrid Timestamp Y Building Repeater Y Unit Y TXCount Y TXID Y TX Model Y Util Type Y Meter Model Y IMC Y Status 05 26 15 12 46 Basement 301 0 2686986802 E501 Other Other 0 OK 05 26 15 13 09 Basement 302 0 2686986805 E 1501 Other Other 0 OK 05 26
68. oup List or right click anywhere on the group view screen and select Export Group List 2 To use the default backup location click Save to back up elsewhere navigate to a new location 5 5 2 2 Manage Groups The manage groups function is used to assign and remove groups to and from properties 6 8 15 05855H 75 Scheduler 1 Either click on a group to select it and navigate to File gt Manage Groups or right click on a group and select Manage Groups or double click anywhere on a property 2 Select the groups to which you want to add the property or deselect the groups you want to remove from the property 3 Click Save 5 5 2 3 Properties ID Displays the ID of the property 5 5 2 4 Site Name Displays the name of the site where the property is located 5 5 2 5 City Displays the name of the city where the property is located 5 5 2 6 State Displays the state where the property is located 5 5 2 7 Modem Number Displays the modem number used to reach the property s data logger 5 5 2 8 IP Address Displays the IP address of the property s data logger 5 5 2 9 Groups Displays the groups to which the property is assigned 6 8 15 05855H 76 Scheduler 5 6 Settings E TapWatch 3 Scheduler Eile Edit Go Help 3 Disconnect Calendar To Do List Event History Groups Settings Advanced Options Append the Read Period Timestamp Global OUT File Format MOD1 to the OUT F
69. ower of 900MHz technology allows hundreds of transmitters to send information to one receiver Using repeaters a mesh network can be created to cover large or multi building properties 1 1 1 How TapWatch Works 1 A pulse output meter installed in each apartment is connected to an Inovonics pulse meter transmitter PMT 2 The PMT converts the meter reading into a digital signal and transmits it 3 Repeaters placed at strategic locations throughout the site receive signals from the transmitters verify them and amplify them for transmission to the receiver 4 The data logger decodes transmissions from the receiver and stores the data for retrieval by TapWatch 3 software 6 8 15 05855H 6 TapWatch Overview 5 Authorized billing companies access the data logger remotely 1 1 2 Pulse Meter Transmitter The pulse meter transmitter PMT is a one way end device that uses a meter s standard pulse or reed switched output As meter counts consumption resulting pulses or switch closures are counted by the PMT The PMT then transmits the data via the commercial mesh network The PMT e Accepts data from the water meter e Transmits the data to the repeater or receiver e Is self monitoring e Is primary battery powered with an easily replaceable battery 1 1 3 Repeater The repeater is an optional component of an Inovonics system that expands the coverage area of the mesh network Repeaters can be easily included in the ini
70. r count of buildings units What the Connections repeaters or software is status transmitters shown on currently doing the screen Last Sync 6 4 2009 9 37 47 AM Phone number is blank Dialup connection failed Disconnected Figure 1 2 The Status Bar 6 8 15 05855H 10 Chapter 2 TapWatch Software Installation 2 1 Minimum System Requirements Performance levels may decrease if the minimum requirements are not maintained e PC with 1 2 gigahertz processor Windows 7 or Windows 8 1 e 1 GB RAM e 4 GB of available hard disk space Note Additional space may be needed depending on the number of sites the amount of meter readings retrieved etc e Ethernet port e Available RS232 serial port and DB 9 connector or a USB serial port with an RS232 serial adapter for receiver direct connectivity e 56k modem for remote access to modem sites e Internet connectivity for installs and future updates and IP connectivity e Video resolution of 1024x768 6 8 15 05855H 11 TapWatch Software Installation 2 2 Recommended System Requirements Following are the recommended performance levels to ensure optimal performance of the TapWatch 3 software Assuming all other minimum requirements have been met e PC with 2 gigahertz processor e 2 GB RAM e 14 GB of available hard disk space 2 3 Software Installation Setup If you are installing a new software release in an existing system you will want to perform a databa
71. rd 4 2 2 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger 6 8 15 05855H 29 Site Information If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recomm
72. scheduled calendar events Note Canceling a scheduler run will not affect future events on the scheduler calendar 5 4 Event History The event history screen displays the results of events that were on the to do list File Edit Go Help 3t Cancel Scheduler ClearFilters ei Export Event History Calendar To Do List Event History Groups Settings 3 S Status Y Message VY Timestamp Y Action Y Group NV Property Name Y Property ID Outfiles Created 90 OUT file s created 05 26 15 14 28 40 Scheduled Utility Retrieval Group 1 rkirkpat net Apartments RDK42 M Outfiles Created 90 OUT file s created 05 26 15 14 28 18 Scheduled Utility Retrieval Group 1 Kirkpatrick Place RDK 7190 Outfiles Created 90 OUT file s created 05 26 15 14 22 15 Scheduled Utility Retrieval Group 1 rkirkpat net City RDK42k Outfiles Created 90 OUT file s created 05 26 15 14 21 55 Scheduled Utility Retrieval Group 1 rkirkpat net Apartments RDK42 Outfiles Created 90 OUT file s created 05 26 15 14 21 31 Scheduled Utility Retrieval Group 1 Kirkpatrick Place RDK 7190 Outfiles Created 90 OUT file s created 05 26 15 14 10 23 Scheduled Utility Retrieval Group 1 rkirkpat net City RDK42k Outfiles Created 90 OUT file s created 05 26 15 14 09 51 Scheduled Utility Retrieval Group 1 rkirkpat net Apartments RDK42 Outfiles Created 90 OUT file s created 05 26 15 14 09 15 Scheduled Utility Retrieval Group 1 Kirkpatrick Place RDK 7190 ei E d
73. se backup and check your database maintenance settings before proceeding 2 3 1 Perform a Database Backup To make sure no critical data is lost during the installation process Inovonics strongly recommends you perform a database backup before installing a new software release To perform a database backup 1 Navigate to the C ProgramData Inovonics TapWatch3 folder 2 Copy the contents of the folder Note It is essential that all files are copied including hidden files To view hidden files using Windows 8 1 open the Control Panel navigate to Appearance and Personalization gt Folder Options gt View Under Advanced settings click Show hidden files folders and drives and then click OK 3 Paste the files in a safe location 2 3 2 Check Database Maintenance Settings The TapWatch 3 database has a 4 gigabyte size limit When TapWatch 3 starts it checks the current size of the database and issues warnings if your database approaches the maximum size 6 8 15 05855H TapWatch Software Installation Note For more information about database maintenance including purging and compacting the database see section 3 11 Database Maintenance on page 22 To keep the database within its size limit and to improve performance Inovonics strongly recommends you ensure that the database is being automatically purged of old data during scheduler runs To check database purge settings 1 Navigate to Property List gt
74. t 2 Once a message displays in the status bar that your RF gateway is remotely connected RF messages will begin to appear 4 3 3 Export Unit List The unit list can be exported as a spreadsheet To export the unit list 1 Highlight a unit and navigate to File gt Export gt Export Unit List or right click anywhere on the list of properties and select Export Unit List 2 To use the default location click Save to save the file elsewhere navigate a new location 4 3 4 Import Units The import units feature allows you to import units into an existing TapWatch 3 property by importing an Excel xIs or xIsx spreadsheet To import units 1 Click the Import Units button 2 Navigate to the spreadsheet you want to import The Excel file content to be imported should be identical to that created when a Unit list is exported using the Export Unit List feature with addition of a Serial Number field e Building e Unit e TXID e Serial Number 6 8 15 05855H 32 Site Information e IMC e Meter Model e TX Model e CF e Util Type e Meter ID e Notes If the Building and or Unit fields are empty then the row s will be ignored Any column name starting with a character will likewise be ignored If you are designating a known transmitter then the TXID and or Serial Number fields must be populated If the TXID and Serial Number are both empty the columns will be ignored If both the TXID and Serial Number
75. t Cancel 8 9 Figure 3 4 TapWatch 2 Data Import Use the Import From Folder window to browse to the folder that contains the data file you wish to import Click on the property you wish to import Select your time zone from the Choose Property Time Zone drop down menu Select the radio type used in your system EchoStream or FA from the Choose Radio Kind drop down menu Select your network from the Import Into Network drop down menu As desired select Exclude Reads amp Exceptions From Import 10 As desired select Prompt to Correct Mismatches 6 8 15 05855H 19 Property List e Prompt to Correct Mismatches is selected to correct perceived mismatches between EchoStream and FA devices If the system finds an FA device being imported into an EchoStream system or vice versa the following window will display P EI umga Transmitter Model Mismatch gt A Transmitter Model mismatch has been detected You may correct this by mapping the TW2 model to a TW3 model Bldg 2601 Unit 1111 Prop Radio Kind EchoStream Tapwatch 2 Model 2 Map to Tapwatch 3 Model 1501 X Map for all models of this type Submit Cancel Figure 3 5 Transmitter Model Mismatch e The transmitter detected as a mismatch will display in the TapWatch 2 Model field Use the Map to TapWatch 3 Model drop down menu to choose the transmitter you want to map it as instead e If you select Map for all
76. t is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 2 Navigate to File 5 Connect 5 Sync or click on the Connect Sync button Synchronization progress will display in the status bar 6 8 15 05855H 53 Site Information 4 6 2 16 Export Reads Navigate to File gt Export gt Export Reads to export a file containing all read information for the selected property 4 6 3 Exception Log o Tay h3 Kir patrick Place a File Edit Go Help Connect Sync Bo Disconnect W7 ClearFilters 52 Export Exception Log Property List it Su r Buildir Units Repeaters Comments Reports Toolbox ol bo x Settings gt SE i QUL Flo On Demand Reads instalation Summary Timestamp Y Type Y Building Y Unit Y Repeater Y Condition YV Note v 05 26 15 13 28 24 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 26 15 13 21 38 User LoggerWare Connected Russ Miles HP Laptop IWC Tech Services 05 26 15
77. t listed 2 Fill in the necessary fields 3 When complete press the Enter button on the keyboard 4 5 2 Synchronize Data with the Data Logger Data synchronized includes meter reads site configuration and exceptions Newer data always overwrites older data so be sure you are not overwriting changes made on the other end of the synchronization The easiest way to make sure of this is to perform a synchronization before making any changes ensuring that you start with the newest data in your software and data logger 6 8 15 05855H 39 Site Information If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a bla
78. ter TransmitterModel Read String The model number of the RF transmitter TransmitterSerialNumber Read String The serial number of transmitter TransmitterCount Read Integer The pulse count reported by the transmitter InitialMeterCount Read Integer The meter reading when trans mitter last reset HadExceptionDuringPeriod Read Boolean If there was an exception today on this transmitter IsBatteryLow Read Boolean If the transmitter reported a low battery condition IsInactive Read Boolean If the transmitter failed to report in IsReset Read Boolean If the transmitter reported a reset condition 6 8 15 05855H 47 Site Information IsTamper Read Boolean If the transmitter reported a case tamper condition PeriodEnd Read Date Time When this period ended Received Read Date Time When the transmitter was last heard from The following is an example of the XML 2 format lt xml version 1 0 encoding utf 8 gt lt OutFile xml lns http reads tapwatch com xml 1 0 xmlns xsi http www w3 org 2001 XMLSchema instance gt lt Date xmlns gt 2015 05 19T07 34 54 5626561 07 00 lt Date gt lt Property gt lt Code xmlns gt 65011 lt Code gt lt Name xmlns gt 1000 South Ulster Street lt Name gt lt Period gt lt Read gt lt lt Building xmlns gt Building 4 lt Building gt lt Unit xmlns gt 429 lt Unit gt lt MeterConnection xmlns gt A11 lt Meter
79. the newest data in your software and data logger If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 2 Synchronization progress will display in the status bar Navigate to File gt Connect gt Sync or click on the Connect Sync button 6 8 15 05855H 66 Chapter 5 Scheduler 5 1 Overview The scheduler screens are used for the automatic importing of meter reads exceptions and site configuration changes to the TapWatch 3 sof
80. tial installation or added as the system grows The repeater e Receives messages and retransmits them at high power e Optimizes communication paths to effectively manage FF traffic e Retransmits messages to other repeaters extending site coverage 1 1 4 RF Gateway There are several kinds of RF gateway used in Inovonics systems depending on the application TapWatch uses an EN4000 serial receiver to decode EchoStream signals from EchoStream end devices and repeaters and or an FA403 receiver to decode Frequency Agile FA signals from FA end devices and repeaters The data is then outputted to the data logger The EN4000 and FA403 e Listen for transmitted signals from end devices and repeaters e Output data in a defined data stream to the data logger 6 8 15 05855H 7 TapWatch Overview 1 1 5 Data Logger The RDL8500 data logger can store meter readings from up to 2000 meters for 90 periods At any time the billing company can contact the data logger and download the readings along with site information and any system exceptions The data logger e Receives meter data from the receiver e Stores meter data until needed e Transmits data to a personal computer using TapWatch 3 software 1 2 TapWatch 3 Software TapWatch 3 software collects manages and interprets the data received from the data logger The software also allows the user to monitor the status of each PMT and repeater in your TapWatch submetering system 1
81. tion updates in either TapWatch 3 or the data logger TapWatch 3 will recommend whether to click Publish or Retrieve In most cases the recommended action is the correct one If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger TapWatch 3 will ask you which updates to keep Forced Retrieve will keep the updates from the data logger Forced Publish will keep the updates from TapWatch 3 In most cases it is recommended to click Forced Retrieve If you try to synchronize data with a site that is not registered to TapWatch com but which has been selected as a TapWatch com site on the Settings screen a window with a list of blank data loggers will display Highlight the appropriate data logger and click Publish If you are publishing to a blank data logger you will be prompted that TapWatch 3 detects a site configuration change The recommended action is to click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 4 7 2 14 Export Reads Navigate to File gt Export gt Check In Monitor to export a file containing all check in monitor information for the selected property 6 8 15 05855H 62 Site Information 4 7 3 Settings Kirkpatrid File Edit Go Help SS Connect Sync 7 Disconnect Property List Site Summary
82. to click Publish If the site is a TapWatch com site and is to be published to a blank RDL then you will be prompted to select which available blank RDL to publish to Select the blank RDL by serial number and click Publish To synchronize data with the data logger 1 Navigate to File gt Connect gt Sync or click on the Connect Sync button 2 Synchronization progress will display in the status bar 6 8 15 05855H 28 Site Information 4 2 Buildings This screen shows the building name the number of units and any notes associated with each building File Edit Go Help Connect Sync sf Disconnect W Clear Filters x2 Export Building List Property List Site Summary Buildings Units Repeaters Comments V Notes Reports Toolbox Settings Building Name VY Apt Units Basement 4 Transmitters next ot the RDL never touched never increment UpCounters Upstairs Transmitters that auto increment on their own 2 Transmitters upstairs that get tampered and such e E 8 Property List Details ES E Buildings 3 Scheduler LI Roles amp Access _ Disconnected Figure 4 2 Buildings Screen 4 2 1 Add New Building To add a new building 1 Navigate to File gt New gt Building or click on the asterisk below the last building listed 2 Fill in the necessary fields 3 When complete press the Enter button on the keyboa
83. tware from the data logger The database is also purged of old data during scheduler runs There are five scheduler screens calendar to do list event history groups and settings The scheduler screens are not available to users with field technician access 6 8 15 05855H 67 Scheduler 5 2 Calendar The calendar screen is used to view meter reads as scheduled by group events To use the calendar you must first create a group containing at least one property This is done on the groups screen If there are more than four groups on a single date an arrow will appear below the listed groups Click the arrow to display all groups scheduled for that day E TapWatch 3 Scheduler ES File Edit Go Help Disconnect ya Ka n g 7 8 Calendar To Do List Event History Groups Settings bd Monda Tuesda fednesda Thursda Frida Saturday a Apr26 27 28 30 May 2 g test 5 3 PA a ER Ek 3 4 5 6 7 8 9 re 8 l lei N8 i mp KKI 12 13 14 15 16 Na Si P 2 d a Na La e 18 19 20 a 2 23 ire C 8 e 5 3 N S 25 26 28 29 30 8 Group 2 2 Group 2 Group2 o Group2 2 d 5 Group 1 Na Na D V S bk Ps Property List Details Ed Scheduler Roles amp Access EH BH Disconnected Figure 5 1 Calendar Screen 5 2 1 Add a New Event To schedule the TapWatch 3 software to synchronize site configuration reads and exceptions with the

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