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umatx403 - Practical Automation

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1. 23 24 Printer Series User Manual 23 24 Printer User Manual File UMATX403 pdf Table of Contents 1 N A ADMINISTRATIVE INFORMATION 1 1 How To Contact 5 iie inaa 12 Limited Product Warranty 1 2 1 Warranty s iod eO ERES a ete Eb A au au utansa 12 2 Warranty Procedure iste tete nae a aee enceinte 1 3 PCO NOTIfICOtIOR see o boe ed eec gre iere aureus 1 3 1 Regulatory Compliance esae RR RERO ER RT 1 3 1 1 Regulatory Compliance Caution 1 4 TAA malos sodes ete RE t tls LA A ah NG ETE AA ATX 23 24 OVERVIEW AAA dee nene deoa eee neo 2 1 LUO AUCTION aa mu sts au GE oreet a e aa oS 2 2 Product Description etn eee a na canes eum 2 3 MODEL NUMBER INFORMATION sana sana D Na a a ener eerie a nnn 2 3 1 ATX 23 24 System Model Number nennen ener nennen nnns 2 3 2 ATX 23 24 Separate Component Model Numbers a PREPARATION FOR Cua RUE 3 1 Unpacking andInspectton tee So ETHER 3 2 nstallation Location xc ee a cud 3 3 Power gordo 3 4 Data I O Interface Connect
2. 31 43 Auxiliary I O COMNCCLON 523 s Q Gu usapu Su aaa 31 7 3 1 Auxiliary lO Pin out sese 31 8 PAPER HANDLING OPTIONS 32 8 1 Paper Output Delivery Options cessent nennen aan 32 8 1 1 Transport Presenter ori OS E ERREUR ENSE Bah EE EE RE nah ea aana nang 32 6 1 1 1 Perforated Paper Stock secessit t Re e gerere ees 32 81 12 Blocked Output Cohttol ese ete itte eee tete eat e et 32 8 1 1 3 Ticket Taken Status and Control sse eene nennen 32 amp 14 4 LoopStorage Chamber s iei eu nn RIBUS akan 32 81 1 5 Dispose Storage Chamber iss scs secedere erede des 32 8 1 1 5 1 Host Monitoring of Disposed Tickets nennen 32 8 1 1 6 Programmable Transport Presenter Controls a 32 8 1 1 6 1 Transport Presenter without Dispose Storage Space n anna n ene 32 8 1 1 6 1 1 Blocked Output Non Dispose Options nennen 32 8 1 1 6 1 2 Ticket Not Taken Non Dispose Options nennen 33 8 1 1 6 2 Transport Presenter with Dispose Storage Space nana a nane 33 8 1 1 6 2 1 Blocked Output Di
3. POR SWITCH HELP gt F bk ak akak ak ak ak ak ak ak AE k AS ak ake R k ake FOR PK ake ke ake RS RE AE AS AC AS ake AE AC AC kkk kk kkk Apply power to unit while holding SYSTEM STATUS DIAGNOSTICS CHANGE TOF CONFIGURATION Hold 5 sec EEPROM MENU RE PROGRAM FLASH MEMORY PRINTHEAD CLEANING F0 F1 Forward F2 F3 Reverse HEX DUMP MODE for Data Rate Test after entry press then F1 then FO k kkk k DIAGNOSTIC HELP After entering this DIAGNOSTIC menu from press and release F0 SPECIAL Functions F1 BURN IN test F2 CUT test F3 Not used gt F bk ak akak ak ake ok ok ake ak ake ok AS ke ake K LII ILI LLL LL P LII III SPECIAL FUNCTION SETUP MENU skak ak akak kake ake ake ake ak AE AS AS ake ake ake ake ke ak ake ake ake aik ake AS AS ake ake ake ake ke ak ake ake ke ak ake ake AS AS ake k kkk k Press switch for special function F0 Autosize value amp fixed gt EEPROM hold 5 sec F1 Reset EEPROM to Factory defaults hold 5 sec F2 PRINTHEAD ADJUSTMENT F3 Not used gt F bk ak akak ak ak akak ak ak ok ok ak AS AS ok ak ak ake ake ak ak ake ake ake AC ak ake EEPROM ENTRY HELP III ILL LLL LLLI III k k k k k kkk k kkk k Turn off power to printer Press and hold F3 while turning on power Continue to hold F3 until a beep is heard and flash of the A E LED
4. 3 a parallel data cable 4 a PC to read the diskette and copy it to the parallel port using a DOS copy command 5 the printer and PC connected with the parallel data cable 6 the printer entered into the flash load mode 14 3 Flash Re Programming Process 14 3 1 Entering the Flash Load Mode The printer will go into the flash load mode in two ways 1 automatically if the printer detects a failure of the flash memory checksum during power up testing of its memory 2 manually by powering on the printer while holding the F0 and F1 switches pressed The entry into the flash load mode is signaled by a long continuous beep approximately 5 sec For the manual entry path the switches need to be held only until this long beep starts Wait until the beep stops however before starting the flash loading process below 14 3 2 Flash Data Loading In a standard Windows environment copy all of the files from the upgrade floppy into a folder named ATX or similar From the Windows Explorer locate the load bin bat file Prepare the printer for flash loading as described above After the long beep finishes double click on the load bin bat file This will open a DOS window and show the following text COPY ATXV BIN LPTI Observe that the amber ATTN ERR LED goes on to show that erasure and re programming has begun Note that the DOS window will say Finished before the programming is complete If the
5. 80 81 82 83 84 85 90 91 93 94 95 96 100 101 102 103 103 105 106 107 108 109 110 111 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 ATX23 24 Printer User Manual File UMATX403 pdf 7 DATA INTERFACE AND AUXILIARY 7 1 IEEE 1284 Parallel Interface The IEEE 1284 parallel interface is the standard interface for the ATX 23 24 printer Connection of this interface to a standard PC is made with a commercially available off the shelf shielded IEEE 1284 A B printer cable 7 1 1 Parallel Port Signaling The parallel printer data is sent in the forward channel using IEEE 1284 Compatibility mode signaling Reverse channel communications are by IEEE 1284 Nibble mode signaling If required refer to the published IEEE 1284 standard for complete information on this interface 7 1 2 Parallel Interface Cable Schematic Refer to appendix 17 1 7 1 3 Parallel Interface Cable Quality To maintain system EMI EMC compliance and signal data integrity a shielded cable must be used A standard IEEE 1284 A B cable meets these necessary shielding and signal quality requirements 7 1 4 Parallel Interface Pin out Table PIN SIGNAL TITLE SIGNAL DESCRIPTION SOURCE 1 NStrobe HostClk Compatibility Mode Set active low to transfer data into the input latch of the peripheral Data is valid while nStrobe is low Nibble Mode Set high during transfers to avoid latching data into the peripheral oD E
6. c Only the middle two are counted The error code is 2 4 6 d The error code 6 is listed in the table of errors under the four code sequence e This error indicates that the Printhead Lever is Opened f See section 11 2 for the table of error codes Note also that the error codes are printed on the system help report 45 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 11 2 Error Code Table Number of flash beep signals in repeated sequence Error Code Error Code Description Notes 5 1 MPU System Error 5 2 RAM Fault Error 5 3 EEPROM Checksum Error 5 4 FLASH Memory Error 5 5 Character Generator Memory Error a 5 6 IMAGE Memory Error a 5 T Analog to Digital Converter Error 5 8 FPGA ASIC Error 5 9 Voltage Error 5 10 Printhead Thermistor Error 5 11 Printhead Print Resistor Error a 5 12 Printhead Data Error a 5 13 Cutter Initialization Error 5 14 Configuration Strap Error 5 15 Miscellaneous Error 4 1 Paper Path Jam Error 4 2 Cutter Operational Error 4 3 Transport Presenter Error 4 4 Paper Output Error 4 5 Registration Mark Detection Error 4 6 Printhead Pressure Release Lever Error 4 7 Out of Paper Error 3 1 Ticket Not Taken Condition b 3 2 Ticket Not Presented b 11 2 1 Error Code Table Notes Not applicable or Future b The is disabled for this flash beep signal 11 2 2 Error Code T
7. FORMS LEN 0 015 FORM STORED SIZE TOF MISC POWER AVE PRINT MODE STATUS POINTER JAM ERROR CNTL NOT TAKEN CNTL PURGE SPOOLER CUTTER MODE 10 4 1 EEPROM Menu 2 Parameters 10 4 1 1 Low Paper STATUS Only ENABLED 0 6 0 0 6 00 SET BY CONFIG STRAP USE STORED SIZE FIXED 55 TEXT SHORT STOP ON IST TP OUTPUT JAM EJECT AT NEXT TICKET ENABLED FULL CUT Selections for this parameter are STATUS Only or WARNING ONLY or BUSY after document printed or DISABLED Refer to section 8 2 4 for additional information 10 4 1 2 Paper Backup Selections for this parameter are ENABLED or DISABLED The Backup Enable Disable EEPROM parameter is used to control the printer s action at the top of the document There is a 0 4 distance from the cut line to the print line In order for the printer to print near the physical top of the document it must back the paper up a portion of this 0 4 distance Some application engineers who are not printing within the top 0 0402 of the document prefer to choose to disable the backup This saves a small amount of time and removes an unnecessary paper motion operation 10 4 1 3 Change Stored Size Forms Len 10 s 1 0 1 s 0 0175 Each one of these menu lines causes an incremental change to one of the four digits of the Form Stored Size Incrementing past 9 returns the digit to 0 Refer to section 9 3 1 2 2 for additional information 10 4 1 4 Form Sto
8. 05 Firmware Version An ASCII string representing the installed firmware version 06 15 Future 26 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 6 1 3 2 2 4 Reporting Document Length The length is measured stored and reported in 1 100 inch increments If a document has been measured autosized then that dynamically acquired volatile memory stored data will be the length reported as status to the host If the printer has the fixed size mode selected the data which is stored in nonvolatile EEPROM memory will be the data reported The reported length will be the measured or stored length minus the unprintable margins Typically this will be 1 4 less than the physical length This reported length is the printable length of the document When entering or displaying the document length locally at the printer the physical size will be used A manually entered 11 00 document will return 10 75 to the host as status data If the printer 1s setup for continuous forms the length reported will always be zero Zero is not a value which can be returned by a registration mark fixed length printer limited to the minimum document size This zero value can be used by the host to determine if a continuous form printer is connected to the system or a non zero value represents a fixed size document printer 6 1 3 2 2 5 Detailed Status Reading Protocol To acquire the status information from the parallel port is a simple p
9. Data 7 DATA 7 DATA 8 MSB 7 10 nAck PtrClk Compatibility Mode Pulsed low by the peripheral to acknowledge transfer of a data byte from the host Nibble Mode Used to qualify data being sent to the host 11 Busy PtrBusy Compatibility Mode Driven high to indicate that the peripheral is not ready to receive data Nibble Mode Data bit 3 then 7 then forward channel busy status PError AckDataReq Compatibility Mode Driven high to indicate that the peripheral has encountered an error in its paper path Peripherals shall set nFault low when ever they set PError high Nibble Mode Data bit 2 then 6 Select Xflag Compatibility Mode Set high to indicate that the peripheral is on line Nibble Mode Data bit 1 then 5 nAutoFd HostBusy Compatibility Mode Set low by host to put some printers into auto line feed mode May also be used as a ninth data parity or command data control bit Nibble Mode Set low to indicate that the host can receive peripheral to host data then set high to acknowledge receipt of that nibble 1 Notdering o e l LogeGnd S e 1 ChassisGnd O 18 PeripheralLogicHigh 19 Signal Gnd nStrobey J Doo 20 27 Signal Gnd Data 1 8 28 Signal Gnd PError Select nAck 30 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf Signal Gnd Busy nFault Signal Gnd nAutoFd nSelectIn nlnit nlnit nlnit Compatibility Mode
10. Refer to the EEPROM ENTRY HELP MENU portion of the system help report displayed in section 4 5 2 4 for this switch sequence The EEPROM change menu once entered has instructions for changing stored values The EEPROM parameter change menu has two levels an additional F3 switch press accesses the next level Note Some of the parameters cannot be changed They are reserved for future firmware updates Refer to section 10 for additional information on the EEPROM stored parameter data 4 5 2 8 Re Program Flash Memory This function permits the operator to change the operational firmware of the printer This operation is NOT a normal operator function Technical personnel responsible for the programming or maintenance of the printer system should only use it This mode is entered by continuously holding the FO and F1 switches while turning on the power Refer to section 14 3 for additional information 4 5 2 Hex Dump Diagnostic Mode This function provides a method for determining if the data is being sent over the data interface properly Technical personnel responsible for the programming or maintenance of the printer system generally use it This mode is entered by continuously holding the F2 and F3 switches while turning on the power Refer to section 12 3 for additional information 4 5 2 10 Printhead Cleaning Diagnostic Mode This function provides a method for using the paper advance motor to drive a cleaning card under the p
11. Release F3 and wait for a second beep flash Press F3 twice quickly holding it on the second press until printing starts 18 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf skak ak ak ak ak ak akak ak ak akak ak ak ak k ak ak ak akak akak akak akak akak ak akak akak akak LL LL ILI II kk kkk FO MOVE cursor gt UP Fl MOVE cursor gt DOWN F2 CHANGE selection at cursor F3 ENTER Next MENU level POWER OFF EXIT EEPROM Change MENU PRINTOUT of the parameter menu occurs approximately second after pressing any switch By pressing FO or F1 several times quickly and counting the beeps the cursor can be moved several positions before the next printout Pressing F2 at the counted target will cause a change of the selection This technique permits changes to be entered quickly without printing after each switch press gt F bk ak akak ak ak akak ak ak AS k ak ak ak ak ak ak ak akak akak ak ak ak ak ak akak k kkk kk ERRORS skak ak akak ak ak akak ak ak ak ak ak ak ak ak ak ak ak akak ak ak ak ak ak ak ak akak akak akak akak ak akak akak II Long flash beep 1 Short flash beep 0 Repeated binary beep flash sequence 1 2 4 8 etc Sequence Length Error Codes 5 1 MPU SYS 6 RAM 7 A2D 8 FPGA ASIC 9 VOLTAGE 10 PH THERMISTOR 11 PH DATA 12 PH RESISTOR 13 CUTTER INITIALIZATION 14 CONFIGURATION 15
12. notably Microsoft Word use a Template normal dot to define the page size and margins PA has supplied custom templates for Word that conform to the paper width and margins for the different ATX 23 24 printers ATX 23 dot etc Also included are blank documents based on these templates blank 23 doc etc If you have selected the correct ATX 23 24 printer and you are still not seeing the correct page layout and margins check to see if your application uses templates or other methods for configuring the printout Refer to the Help files for your application to determine how to modify the template When you have defined the page setup save that file and use it as the template for all future documents 54 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 16 SPECIFICATIONS These are the performance and usage specifications for the ATX 23 24 printers specifications subject to change Printing Method Raster direct thermal Any graphic or text image created by a Windows based application can be printed using the PA supplied printer driver Printer Drivers Windows 95 98 and Windows NT 4 0 drivers included Drivers for other Windows platforms available Printhead PC Requirements Windows compatible PC Dot Density 203 DPI 8 dots mm 100 MHZ or higher ECP port Dot Cycle Life 100x10 Dot Cycles typical recommended with DMA Abrasive Life 164K ft 50 typical User Switches P
13. 17 0 in length in 0 25 increments and a User Defined size Each has a unique ordinal identification number These pre defined sizes can be enumerated from the printer driver using normal API programming techniques The 23 24 printer driver will also correctly enumerate and return all the available sizes to a successfully opened Printer Setup Dialog The required size can be selected from this list and used to set the desired page size Such a pre defined page size is then used by application and is automatically sent to the printer at the start of a print job Page sizes can be programmatically changed during the course of a print job but only one size the last received will be in effect for the current page Hence page size changes are best done on page boundaries and are usually the first data objects sent to the printer when beginning a new page 15 4 1 2 Graphics Tab The Graphics tab allows you to select the amount of gray scale dithering In general the Fine button is the best choice because it will print a wide range of gray tones without slowing the printer data rate significantly The Error Diffusion button provides the highest quality gray tones but may cause the printer to run a little slower in some cases especially without the ECP mode see section 3 10 above The Intensity slider determines how dark the gray tones will be converted Different applications may convert gray tones differently and thi
14. 2 Registration Marked Forms aan a naban a Ab Na Ag a nennen nnne nnne enne nnne enne 39 9 3 1 2 1 Autosize Measurement of Form Lenglth enne enne 39 9 3 1 2 20 Stored Form e e e ee eee 39 93 1222 Default Form E A 39 9 3 1 2 2 2 Entering a Fixed Form Size into EEPROM Memory 39 9 3 1 2 2 3 Autosize Measurement and Save to EEPROM a 40 9 3 2 Host Determination of Form Size eene enne enne 40 10 EEPROM PARAMETER STORAGE MEMORY 41 10 1 EEPROM Parameter Memory 41 10 2 EEPROM Change Menu 41 10 2 1 EEPROM Change Menu Operation nnnn rennes 41 10 2 2 Active and Inactive Menu 41 10 3 EEPROM Menu Prinlo t 42 10 3 1 EEPROM Menu 1 Parameters Definitions r 42 10 3 TJ PrintIntenstty oie LR NER Rib aU NRI 42 10 3 1 2 Increase Print Intensity 42 10 37 3 D creas Print Intensity unc RENE INR IRR 42 I0 3 1 4 Print Energy Table ist aaa a NU SOMNIIS 42 10 3 1 5 Print Cycle 42 10 3 1 6 Print Control MISC ite e eee 42 10 3 7 Pri
15. 2 Selection of Detailed Status Information The default selection for the detailed status data returned is determined by a value stored in the parameter EEPROM memory refer to section 10 4 1 9 Under normal conditions and in the absence of an alternate selection having been made this status group string will be returned during a reverse channel read operation A forward Compatibility mode command is provided for making alternate selections Also if the forward channel is Busy when a status read occurs the Complete Status string will always be returned independent of the selection EEPROM parameter or an alternate selection This permits the recovery of any data by parsing of this string regardless of the readiness of the forward channel 6 1 3 2 2 3 Detailed Status String Organization All status data is returned as a string The string 15 identified by one of the status groups listed above The status string is organized to permit identification and parsing The first byte of all status strings is the group identification code ASCII Also before each data field is a two byte field identification number If the field is defined as a variable length field then a two byte length count ASCII will follow the field number 24 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 6 1 3 2 2 3 1 Detailed Status String Schematic Format Status String Schematic Format Status Type String Format Short S00 _
16. 22 6 Printer Status Information Qu uu unen ae 23 6 1 ATX 23724 Printer Status Overt eW i e Da aa KG UNE ENTERO REESE le Lee s 23 6 1 1 Operator Status d osse xe e Ee e Ee Gute eiue e vd petere Ebro 23 6 1 2 Parallel Interface Compatibility Mode Status nenne 23 6 1 3 Parallel Interface IEEE 1284 Reverse Channel Status 23 6 1 3 1 Printer Status Utility Progra issons 23 6 1 3 2 Reverse Channel Status Types eere nene nennen nnne nennen 23 6 1 3 2 1 IEBE 1284 ID String Data eee eere neta eine r eria 24 6 1 3 2 1 1 ID String Command is ONERE Pre teg 24 6 1 3 2 1 2 ID String Format seeds ae Rt Re eid 24 61 3243 ID String Content rne e D o e a ie id ete 24 6 1 3 2 2 Detailed Status ouem eem diee ese ann Naa aga 24 6 1 3 2 2 1 Detailed Status Data Types enne nre akan een 24 6 1 3 2 2 2 Selection of Detailed Status Information a 24 6 1 3 2 2 3 Detailed Status String Organization s 24 6 1 3 2 2 3 1 Detailed Status String Schematic Formatl a 25 6 1 3 2 2 3 2 Detailed Status Selection Commands sse 25 6 1 3 2 2 3 3 Detailed Status Data Fields esce eem 25 6 1 3 2 2 3 3 1 Short Status Bit Flag Status Data a 25 6 1 3 2 2 3 3 2 Detaile
17. 3 ID String Content An example of the string format with typical data is shown below MANUFACTURER Practical Automation Inc COMMAND SET PARL V1 0 MODEL ATX 23 or 24 FIRMWARE VERSION V1 XX xxxb mm dd yy 6 1 3 2 2 Detailed Status Data This status data provides information on the printer s internal operating conditions error codes firmware version number etc The amount of information available is more than a typical application will require Also it has been organized for future extensibility This excess of information provides for user flexibility The application engineer can select the relevant information as required Typically using the status organized as bit flag information is sufficient for most applications All detailed status data is returned via reverse channel nibble mode communications over the parallel interface 6 1 3 2 2 1 Detailed Status Data Types The available status data information is organized into groups These groups are further subdivided into fields A selected group may have one or more data fields The status groups are organized as follows Status Group Title Data Description Data Fields Notes Short Status Bit Flag 00 Factory Default Normal Status Bit Flag Last Error 00 01 Extended Status Bit Flag Last Error FW Version 00 01 05 Addressed Status Selected By Field Any Complete Status All Defined Status Fields 00 05 Future New fields will be added as they are defined 6 1 3 2 2
18. DID NOT START EEPROM ERROR PROGRAMMING TIMEOUT VOLTAGE TOO LOW TO START A STORE OPERATION EEPROM PARAMETER DATA CHECKSUM ERROR EEPROM ALTERNATE DATA SECTOR 0 CHECKSUM ERROR EEPROM ALTERNATE DATA SECTOR 1 CHECKSUM ERROR Flash Errors FLASH TIMEOUT ERROR FLASH MANUFACTURER CODE ERROR FLASH DEVICE ID CODE ERROR FLASH PROTECTED SECTOR ERROR FLASH CALLER ERROR FLASH CHECKSUM ERROR System Configuration POR errors PH CONFIGURATION ERROR 0 PH CONFIGURATION ERROR 1 PH CONFIGURATION ERROR 3 PH CONFIGURATION ERROR 4 PH CONFIGURATION ERROR 5 PH CONFIGURATION ERROR 6 PH CONFIGURATION ERROR 7 SYSTEM CONFIGURATION ERROR 1 SYSTEM CONFIGURATION ERROR 2 SYSTEM CONFIGURATION ERROR 5 SYSTEM CONFIGURATION ERROR 6 SYSTEM CONFIGURATION ERROR TP WITH TEARBAR IEEE 1284 Reverse Channel Status errors IEEE host timeout error event 4 IEEE host data not found error event 5 IEEE host time out error event 10 IEEE host time out error event 12 IEEE host time out error event 25 IEEE host time out_error_event 28 IEEE invalid state host termination MPU Exception vector errors EXCEPTION VECTOR MISC EXCEPTION VECTOR ERRORV EXCEPTION VECTOR GERROR EXCEPTION VECTOR ERROR 6 31 EXCEPTION VECTOR BUS ERROR EXCEPTION VECTOR ADDRESS ERROR EXCEPTION VECTOR ILLEGAL INSTRUCTION EXCEPTION VECTOR DIVIDE ERROR Note unused error numbers less than 127 may be assigned in the future 29 V1 03 Dated 9 2 03
19. Driver The ATX 23 24 Windows driver installs following the standard Install Printer wizard Put the ATX 23 24 driver disk in your floppy drive From the Start Menu select Settings Printers and then double click on Add Printer Following the instructions select Have Disk and confirm that the drive letter 1 the same as the drive that holds the disk A list of printer drivers will be displayed Select the driver that matches the size of your ATX 23 24 printer Select OK or Yes to the remaining questions The ATX 23 24 driver is now installed and any Windows application can now print using the ATX 23 24 printer 3 9 2 Selecting the Driver The printer system is now ready for operation Configure your application to use the correct ATX23 24 printer driver Select paper size and margins The printer should now be matched to your application and you may print If you are not using a Windows based application refer to the appropriate OEM system manual for operation of the printer under that application software 3 10 Configuring the Printer Port For best performance the printer port should be configured to run in ECP mode with DMA Other modes are significantly slower and will result in slower printing On most computers configuring the printer port must be done before Windows is loaded From the Windows Start Menu select Shut Down and Restart and OK As the computer restarts there will be the manufacturers splash screen which
20. Normal NOOO 01 __ Extended E00__01 05 Address 04__ Complete C00__01 02 03 04__05 If future fields are defined by updated firmware they will be appended to this string Where Group ID S N E A C Field ID 00 01 02 03 04 05 Variable Length Count Ht Status Data Byte 6 1 3 2 2 3 2 Detailed Status Selection Commands Several commands which are sent in forward Compatibility mode permit the alternate selection of status data groups or fields The selected status will return to the default after a status read Status commands Action ESC IS Select Short Status ESC IN Select Normal Status ESC IE Select Extended Status ESC IC Select Complete Status ESC Select Addressed Status Where ESC 0x1B hex I S NC are the represented characters n n represents binary the addressable field 6 1 3 2 2 3 3 Detailed Status Data Fields There are two types of status data fields fixed and variable length Fixed field lengths are shown below variable length fields have a two byte header hi byte low byte which identifies the length of the data not including the header 6 1 3 2 2 3 3 1 Short Status Bit Flag Status Data This data is organized to provide a complete profile of the printer in a compact format Field 00 Ist Byte Field 00 2nd Byte Bit Data Description Notes Bit Data Description Notes 7 System Not Ready 7 Reserved Future Bit X 6 System Diagnost
21. Pulsed low in conjunction with IEEE 1284 Active low to reset the interface and force a return to Compatibility Mode idle phase Nibble Mode Set high 32 nFault nDataAvail Compatibility Mode Set low by the peripheral to indicate that an error has occurred The meaning of this signal varies from peripheral to peripheral Nibble Mode Set low to indicate that the peripheral has the data ready to send to the host Not Defined Not Defined 35 Not Defined M nSelectIn IEEE 1284 active Compatibility Mode Set low by host to select peripheral 29 30 31 33 34 35 36 Nibble Mode Set high to indicate that the bus direction is peripheral to host Set low to terminate IEEE 1284 mode and to set bus direction to host to peripheral Shell Chassis ground data cable shield connection Notes Source P Printer H Host 72 USB Interface The USB interface to the printer is accomplished using a low cost interface cable This cable and its associated driver will convert the IEEE 1284 parallel interface to USB 7 2 1 USB Interface Cable Driver USB optional interface IEEE1284 to USB Win2k only 7 3 Auxiliary Connector This connection is a small 8 pin circular DIN connector It is primarily used to connect external low paper sensor to the printer For other applications or the use of the 2 amp power driver consult the factory 7 3 1 Auxiliary I O Pin out PIN SIGNAL TITLE SIGNAL DESCRIPTION NOTES 1 SVOUT S5vSOUR
22. TBD Variable Future Data TBD 07 TBD Variable Future Data TBD 08 TBD Variable Future Data TBD 09 TBD Variable Future Data TBD 10 TBD Variable Future Data TBD 11 TBD Variable Future Data TBD 12 TBD Variable Future Data TBD 13 TBD Variable Future Data TBD 14 TBD Variable Future Data TBD 15 TBD Variable Future Data TBD 6 1 3 2 2 3 3 2 4 Detailed Status Field Notes All variable length fields include a two byte header which contains the data length of the variable length field not including the header It is in ASCII with the MSB followed by the LSB 6 1 3 2 2 3 3 2 5 Detailed Status Field Descriptions Field Field Title Description 00 Bit Flag Bit flag status data is a compact method for obtaining the complete operating condition of the printer Refer to section 6 1 3 2 2 3 3 1 above for a description of the bit flags 01 Error Code Each error condition which can be detected by the printer will result in an operator status error code display and a bit flag error as noted above The specific source of this error is represented here by an error code number Refer to section 6 1 3 2 2 7 02 Document Count Counts each printed document Cleared at printer power on or printer reset 03 PH Temperature Feedback of the printhead temperature This temperature is used internally to control the applied energy to the printhead 04 Forms Length Provides a feedback of the form size Refer to section 6 1 3 2 2 4 for additional information
23. amber light does not go ON check that all of the upgrade files are in the same directory and that the printer is connected to the 1 port If another port is used modify the copy command to match the port COPY ATXWVEHHLBIN printer port The B parameter is required to pass binary data over the interface without detecting and reacting to file control characters 50 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 14 3 3 Flash Loading Completion Once the flash loading process has been started the printer will read the data and program the flash memory When the loading has been completed successfully the ATTN ERR LED will go out After a short delay approximately 8 seconds the printer will automatically reset itself and be ready for operation After the ATTN ERR LED 1 out 1t Is safe to remove power from the unit If the loading was unsuccessful the ATTN ERR LED will remain on the long 5 second load beep will reoccur This indicates that a re load of the data is necessary The power must not be removed The copy command should be re invoked to re start the loading process 14 3 4 Flash Loading Time The loading time is substantially affected by the transfer rate of the PC If the ATXV BIN file is copied from a hard drive of a fast PC to the printer the typical loading time will be approximately 15 to 30 seconds If the source PC 1 slow and the file 1 copied from the floppy drive the loading time c
24. is used to enhance the appearance of the finished document 9 1 6 2 Registration Mark Forms Registration marked forms have a form size defined by the distance between the marks This marking is used to maintain the printer s mechanical synchronism with the paper stock This type of form may also have top or bottom side pre printing The pre printing may be background however it is more typically a form structure onto which variable field data 1 printed by the ATX23 24 37 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 9 1 7 Paper Pre Printing Information 9 1 7 1 Pre Printed Paper Bottom Side Restrictions versions of the ATX 23 24 utilize optical sensors to monitor the progress of paper through the system Pre printing of the paper in the area of these sensors should be avoided unless an infrared reflecting ink is used High contrast ratio printing in these areas can interfere with this monitoring See section 9 1 7 3 for the location of these restricted areas These restrictions apply to continuous of registration marked paper 9 1 7 2 Pre Printed Paper Top Side Preprinting on the thermally active side of the paper should only be done using inks compatible with direct thermal printing Also insure that the host application only prints thermally in the un inked areas 9 1 7 3 Registration Mark Location Bottom Side Refer to the following diagram when specifying registration marked paper Pay close atte
25. malfunction or failure of this product No person agent distributor service facility or company is authorized to change modify or amend the terms of this limited warranty in any manner or fashion whatsoever 1 2 2 Warranty Procedure If you cannot resolve your equipment problem notify Practical Automation giving the model and serial number of your equipment Describe your problem in detail Upon receipt of this information Practical Automation will send you service information if the trouble is easily corrected If the trouble requires factory service we will so advise and provide written return authorization Loaner printers can usually subject to availability be shipped within 24 hours during the workweek by Practical Automation Customers are required to pay all shipping charges Refer also to the Warranty Terms and Packaging and Shipping instructions before returning any equipment 8 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 1 3 Notification USERS IN THE UNITED STATES WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class digital device pursuant to Part 15 ofthe FCC rules These limits are designated to provide reasonable protection against harmful interference when the equip
26. should indicate which key will enter the System BIOS Set Up mode usually F1 Find the Printer Port Mode selection it may be on a second page or under 15 and select ECP mode with DMA if available If your PC does not have the ECP mode option leave the setting as it was Save and Exit and continue the boot up process Most PCs have this feature Refer to your PC Manual as required 13 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 4 OPERATOR CONTROLS and INDICATORS 4 1 Panel These located on this rear printer panel are the power switch power input connector auxiliary I O cable connector and the parallel data interface connector The power switch in combination with holding one or more of the switch and display panel switches provides entry into special set up menus or diagnostic programs The Aux socket is for connecting a low paper sensor from an external paper supply POWER PARALLEL ge gt Input 4 2 Switch and Display Panel The switch and display panel provides the operator with an interface to the printer READY The display LEDs and buzzer are used to output relevant printer operational status Om and warnings The switches provide a means to control the various printed output menus and test functions F3 F2 F1 FO 4 3 Panel LED Indicators 4 3 1 Power Paper This green LED indicator provides the following printer
27. 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 4 5 2 Power On Operations These functions provide an additional level of diagnostic support tools These functions are provided for service or technical support personnel 4 5 2 1 Power On Operations Table For this mode one or more switches are pressed and held while applying power to the printer The switch 15 held until a flash beep A E LED buzzer occurs The lists of power on operations are detailed below Refer to section 4 5 2 4 for System Information Help Report which outlines each menu listed below Switch Operation Function Notes SELECT F0 Print system status report If held longer prints help menus Refer to sec 4 5 2 4 System Info Help Report TEST Fl Enter diagnostics menu entry Refer to section 12 1 LINE FEED F2 Change the TOF configuration Hold 5 Sec Refer to section 4 5 2 6 FORM FEED F3 Enter EEPROM change menu Refer to section 10 2 1 F0 and F1 Re program Flash Memory Refer to section 14 3 F0 and F2 Printhead cleaning Refer to section 4 5 2 10 F2 and F3 Hex Dump Diagnostic Mode Refer to section 12 3 4 5 2 2 Printer System Information and Reports Printer system status information is available through a number of printed reports These are the System Status Report System Help Report EEPROM Interactive Parameter Change Menu and Diagnostic Support Menus 4 5 2 3 System Status Report This is a printed report which conta
28. 1 Power Supply Additional Requirements enne nennen nnne 49 14 PROCEDURE FOR RE PROGRAMMING FLASH MEMORY 50 IT OGenetalesstan uu o DINI RS DNI UNI Deis ee AEE NRA IBGE ER 50 14 2 SRequiFe ments iO RI RR NU I READ ERI 50 14 3 Flash Re Programming Process eese eene ee ee eren nana nenen een 50 14 3 1 Entering the Flash Load Mode zs eee teet ete Rd 50 14 32 Flash Data Loading oie tiene eR e ee IHE Ye IH Ride devint 50 14 3 3 Flash Loading Completion n RR ERES 51 14 3 4 Flash Loading Time swe Wesana sena Sana EN aE UNG NENENG NEG e Pee eerie 51 14 3 5 Warih gi zi ere eter Nee e RE A ua nae rte dud 51 15 APPLICATION PROGRAMMERS INFORMATION 52 15 1 Overview Printer Commands 52 15 1 1 Status String Selection Commands a eene eene nennen nne 52 15 1 2 Document Length Command nct e a KENI KE Na NAN KEN ERR RESET kana 52 5 1 3 Document R Present 52 15 2 Operating System Characteristics iate qa alea de ea e diete ae ale eate 52 15 5 Host Application Characteristi s Je oie mr er i y E eres eie en opere 53 15 3 1 System Clock cR REESE EUR ERE ERE CURES 53 15 32 High Speed Parallel Port ien ee OAR AAG et ER t
29. 3 38 DIP 4 Enable ATX24 printer Disable ATX23 printer 4 487 DIP 5 Continuous form Registration marked DIP 6 Enable Cutter Disable Cutter not used Future Switch is don t care 5 1 2 Paper Output Delivery Option Detection The type of output delivery option attached to the printer is automatically detected A jumper strap present on the anti jam sensor PCB is the detection flag This strap when detected tells the printer to support the anti jam output function When this strap is not detected the transport presenter function is supported 5 1 3 Special Customization Special customizations to the printer firmware EEPROM settings mechanical options etc can be accommodated for customers with special application needs if the order volume is sufficiently large Please contact the factory s customer service department 21 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 5 1 4 EEPROM Parameter Storage Memory This memory device holds the parameters which customize the printer s operation to specific application requirements Refer to section 10 2 for details making changes to the data stored in this device 5 1 4 1 EEPROM Factory Defaults The EEPROM is typically shipped with the following default settings These setting handle most printer applications Parameter Name Print Intensity Print Energy Table Print Cycle Offtime Print Control Miscellaneous Print Area IPS Clamp Limit In
30. 5 1 Host Monitoring of Disposed Tickets The host system should supervise this storage space A bit is toggled each time a ticket is disposed The number of disposed tickets can be counted by monitoring this bit refer to section 6 1 3 2 2 3 3 1 When the space is nearly full service personnel can be deployed to clear the storage chamber before a an overflow occurs 8 1 1 6 Programmable Transport Presenter Controls Refer to section 10 4 1 11 for programming these controls 8 1 1 6 1 Transport Presenter without Dispose Storage Space 8 1 1 6 1 1 Blocked Output Non Dispose Options Controls are provided to maximize the resistance to nuisance jams where a user deliberately blocks the output slot during the document delivery The printer can be programmed to STOP ON IST OUTPUT JAM or STOP ON 2ND OUTPUT JAM The first option STOP ON IST OUTPUT JAM is normal error reaction to the blocked condition The second option STOP ON 2ND OUTPUT JAM causes the printer not react to the first output delivery jam as a system failure The document is held unwrinkled in the loop chamber When the next request for a print occurs presumably as a result of someone not intending on vandalism the host can first attempt to 32 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf expel the undelivered document refer to section 10 4 1 11 monitor the success of that delivery via reverse channel status and then deliver the r
31. CEFORSENSOR S0mAMAX 2 LEDBAS X SENSORBAS D20TOSV 3 SENSOR TYPE BIASSELECTION IKTOPINA 4 LOWPAPER LOWPAPERINPUT ISKTOGROUND 5 LOGICGND _ SENSORGROUND O 6 24V OUT fused VOLTAGE CONSULT FACTORY 8 POWERGROUND DRIVER GROUND CONSULT FACTORY SHELL FRAME Chassis ground data cable shield connection 31 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf S PAPER HANDLING OPTIONS 8 1 Paper Output Delivery Options The ATX 23 24 printers have several paper delivery output options to address the needs of any application 8 1 1 Transport Presenter This option provides the maximum isolation of the user from the document during the print and cut cycle It can store any reasonable size document in its loop storage chamber while maintaining a small printer mechanical footprint The transport presenter prevents disturbance of the document while printing It also has a unique slip paper drive which protects against paper wrinkling and jamming if the output slot is blocked the during document delivery cycle 8 1 1 1 Perforated Paper Stock Using perforated paper stock with intermediate perforations between cut lines is not recommended with Transport Presenters The perforation has a tendency to fold and cause paper jams inside the transport 8 1 1 2 Blocked Output Control If the output delivery slo
32. DITION 5 Miscellaneous print time errors PRINTHEAD LEVER OPENED 10 PRINTHEAD LEVER OPENED WHILE PRINTING 11 PAPER OUT WHILE PRINTING 12 POR errors THERMISTOR POR ERROR 30 RAM TEST POR ERROR 31 Cutter errors CUTTER INITIALIZATION SEEK EDGE TIMEOUT ERROR 40 CUTTER START NOT AT HOME ERROR 41 CUTTER NOT EXIT HOME TIMEOUT ERROR 42 CUTTER NOT ENTER HOME TIMEOUT ERROR 43 CUTTER NOT ENTER START OF PRINT 44 Registration mark detection errors POR REGISTRATION ERROR 50 POR AUTO SIZE ERROR 51 POR AUTO SIZE BACK UP ERROR 52 END OF PRINT DID FIND MARK REGISTRATION ERROR 53 END OF PRINT WHITE SEEK REGISTRATION ERROR 54 Paper output delivery errors POR OUTPUT JAM ERROR 60 PRINT OUTPUT JAM ERROR 61 STEPPER PAPER MOVEMENT OUTPUT JAM ERROR 62 TRANSPORT PRESENTER LOADING FAILURE 63 TRANSPORT PRESENTER INITIAL PRESENT JAM 64 TRANSPORT PRESENTER DELIVERY DISPOSE JAM 65 TRANSPORT PRESENTER EJECT JAM 66 TRANSPORT PRESENTER TICKET NOT HELD ERROR 67 Stepper seek errors SEEK MOVE ENDED WITHOUT TARGET FOUND 68 SEEK MOVE ENDED AT PAPER OUT 69 System power errors SYSTEM POWER ERROR LOW SUPPLY VOLTAGE 70 SYSTEM POWER ERROR UNSTABLE SUPPLY VOLTAGE 71 SYSTEM POWER ERROR PH LEAKAGE VOLTAGE INCORRECT 72 SYSTEM POWER ERROR PH SUPPLY INCORRECT 73 SYSTEM POWER ERROR CALLER ERROR 74 28 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf Parameter EEPROM Errors EEPROM ERROR PROGRAMMING
33. EEE All rights reserved 56 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 17 2 ATX23 24 Mechanical Drawings 17 2 1 Mechanical Detail Drawing ATX23 24 Printer with Transport Presenter 8 38 PAPER MODEL WIDTH ATX23 ATX24 PAPER WIDTH 7 aae PAPER PRINTER MOUNTING BRACKET ALTERNATE LOCATION 7 25 17 2 2 Mechanical Detail Drawing ATX23 24 Printer with Protected Output 8 38 6 32 5 00 6 156 PAPER MOUNTING HOLE MODEL WIDTH 2X EACH SIDE PAPER WIDTH 3v PAPER PRINTER ED MOUNTING BRACKET ALTERNATE LOCATION 7 25 57 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 17 2 3 Power Supply Module Shown with AC Line Cord Lj 48 0 AC LINE CORD 7 5 FT 2 35 x J p AEE A DC OUTPUT 5 PIN DIN PLUG End of Document 58 V1 03 Dated 9 2 03
34. ENT Min 0 0A Average OUTPUT CURRENT Max 23A Average OPERATING TEMPERATURE 50 Mas INPUT VOLTAGE 85 TO 264 VAC PRINTER LOAD CAPACITANCE 10 000 uF ABLE TO START UP WITH 8 AMP INRUSH INTO 10 000 uF PRINTING POWER 75w MAX 5 seconds SHORT TERM POWER 100w 20 mSEC MAX AVERAGE POWER 55w MAX IDLE POWER 4w Nominal 13 3 1 Power Supply Additional Requirements The load of the printer presents a rapidly changing pulsed current load to the attached power supply The system engineer responsible for the selection of a custom power supply must take this dynamic load into consideration Also the DC output cable connection to the ATX23 24 must be a shielded cable 49 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 14 PROCEDURE FOR RE PROGRAMMING FLASH MEMORY 14 1 General This procedure will load new firmware data from a diskette and re program the printer s operating system Technical personnel who are familiar with this concept should only do this Although the process is very simple if the printer loses power before it is complete the loading will fail requiring the printer to the returned to the factory for programming 14 2 Requirements To accomplish the loading of new firmware the following are required 1 new firmware data file on a 3 5 diskette obtained from the factory 2 an ATX 23 24 printer with a parallel interface standard on all printers
35. IU Y ERE ETS 37 9 1 1 37 9 1 2 u a 37 9 1 3 Recommended Papers aisi UB Bid uia 37 9 1 4 Print Activation Bnergy RH eee enean e 37 9 1 4 1 Other Print Activation Energy Controls enne nnne 37 9 1 5 Roll Paper Curl Considerations RR SEINEN RU TUS Eas 37 9 1 6 Paper Form Lype syz Suma a uhu ua Dum LA pa ab A qu EP DARREN kaluar ERG 37 9 1 6 1 Continuous Forms u one qe ie epe t e e toe o RED eue aee aka cove aki sa de ead 37 9 1 6 2 Registration Mark Forms eene u nete a rennen rennen innen 37 9 1 7 Paper Pre Printing Information heels KAEN EE 38 9 1 7 1 Pre Printed Paper Bottom Side Restrictions 38 9 1 7 2 Pre Printed Paper Top Side ss a han ag ep en p det Ne 38 9 1 7 3 Registration Mark Location Bottom Side n 38 4 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 9 2 Paper Form Type Recognition 38 9 2 1 Printer Recognition of Paper Form inneren 38 9 2 2 Host PC Recognition of Paper Form Type and Size r 39 9 3 Paper Form Size Determin tion ete te be tete iiio tese eB ete p hate eee 39 9 3 1 Printer Determination of Form SiIZze nennen nennen nennen enne 39 9 3 1 Continuous ForS eren entsteht 39 9 3 1
36. M FLASH MEMORY FO amp F2 PRINTHEAD CLEANING F0 F1 Forward F2 F3 Reverse F2 amp HEX DUMP MODE for Data Rate Test after entry press FO then F1 then 12 2 Diagnostic Sub Menu This diagnostics sub menu provides access to three selections Special Functions Burn In and Cut test factory tests k k k kkk k kkk kk kkk k kkk kk DIAGNOSTIC HELP k k k k k k kk kk k k kkk k kkk kk After entering this DIAGNOSTIC menu from POR press and release F0 SPECIAL Functions F1 BURN IN test F2 CUT test F3 Not used 12 2 1 Special Functions With in the Special Function option there are three function choices F0 Autosize value amp fixed gt EEPROM provides a quick method of updating the parameter EEPROM storage with the measured size of a registration marked document By entering this path with a registration mark document in the printer the document will be measured its length along with the use fixed size flag will be stored in the EEPROM parameter memory F1 Reset EEPROM is a quick way of setting the printer parameters back to a known starting point F2 The PH ADJ is used to print and at the same time adjust the print intensity incrementally storing the new value in the EEPROM This is an efficient way of matching the response characteristics of the paper being used in the application to the Printhead intensity level being a
37. MISC 4 1 2 CUTTER 3 TRANSPORT 4 OUTPUT 5 REGISTRATION 6 HEAD LEVER OPEN 7 OUT OF PAPER 3 1 TICKET NOT TAKEN disabled 2 TICKET NOT PRESENTED beep disabled 19 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 4 5 2 5 Diagnostic Menu These functions are used by the factory during the manufacture or servicing of the printer This menu is entered by continuously holding the F1 switch while turning on the power Refer to section 12 2 for diagnostic sub menu 4 5 2 6 Change TOF Configuration The F2 switch is used to force a change to the printer configuration which is normally determined by the DIP Switch settings By pressing the F2 switch at power on and additionally holding it for 5 seconds the TOF configuration will be set opposite to the one currently in force For example if the printer had the DIP Switch configuration of a continuous form roll printer it would be forced to a registration mark configuration pre printed or fixed size forms Refer to section 10 4 1 5 for other information 4 5 2 EEPROM Change Menu This menu is used to provide a method for modifying the stored printer operating parameters that are saved in nonvolatile EEPROM memory Holding the F3 switch while turning on the power enters this menu To protect against an inadvertent changing of stored parameter data a special sequence using F3 is needed following the initial F3 entry
38. PASS PASS PASS PASS PASS PASS PASS PARALLEL N A CONTINUOUS CUTTER amp TRANSPORT 203 N A 6 0 NORMAL N A 4 10 Centered NONE STATUS Only 6 00 SET BY CONFIG STRAP USE STORED SIZE FIXED ON ENABLED 55W SHORT STOP ON 1ST OUTPUT JAM DISPOSE AFTER 15 SEC ENABLED FULL CUT 31C 3 33 0 00 23 82 23 82 3 49 3 72 2 49 4 27 2 48 4 99 0000 5AAA 0010 6CB7 0000 014C 0001 8063 0000 0569 gt 41 6B B4 23 98 2B DA AB 51 07 EB To print help menu continue to hold FO 17 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 4 5 2 4 System Information Help Report The report above has a second part If the switch F0 switch is held after the first part has completed printing the system information help report will also be printed This report is a collection of menus which are printed during the associated operating modes and general help for other printer information such as error codes etc gt F bk ak akak kake ok ok ake ak ok ok AS ake 9 ok AE AS AS FOR K ake ake AC ake ake OFFLINE SW HELP FO SEL ON OFFLINE Toggle FI TST Print TEST ticket F2 LF Line FEED Paper F3 FF FORM FEED Paper FO amp F1 PAPER NOTE A warning BEEP FLASH will occur every 15 sec when in the off line condition ke ake ake ake ke ak ake AE AC AS ake ake ake ke k ILL kkk k kkk k kkk k
39. X23 24 Printer User Manual File UMATX403 pdf 3 PREPARATION FOR USE 3 1 Unpacking and Inspection a Inspect the shipping container for any signs of damage If any damage is noted contact freight carrier and file a claim with them b Carefully unpack the printer system c Inspect the printer system carefully d Check the received items to the packing list If any discrepancies are noted contact our Customer Service Department e Save the packing material for reuse in shipment of the printer system 3 2 Installation Location The ATX 23 24 printer system is designed for OEM applications It is the responsibility of the OEM system designer to insure that the printer is installed in a manner to insure reliable operation The printer s environment should be clean and ventilated appropriately Refer to the installation drawings in the appendix 3 3 Power Connection Refer to section 4 1 for a drawing of the printer s rear panel a Insure that the power switch on the rear panel of the printer is in the off position b Connect the DC power output cable from the power supply to the power input connector on the rear panel of the printer c Connect the AC line cord to the IEC entrance connector on the power supply d Connect the AC line cord to the wall power outlet 3 4 Data Interface Connection Parallel The ATX 23 24 printer requires a shielded IEEE 1284 parallel cable to connect to a Windows compatible PC Refe
40. able Information Each flash beep signal of the repeated sequence has a binary weighted value The first 1s the least significant 1 2 4 8 16 Each flash beep signal is a long 1 or short 0 duration For each long duration flash beep signal the associated binary weight value 15 counted For each short duration beep flash signal the binary weight value is ignored 11 2 3 Error Code Computation Where n flash beep signal duration n 1 long duration flash beep signal n 0 short duration flash beep signal Error Code flash beep signal Ist 2nd 3rd 4th 5th Error Code 1 n 2 n 4 n 8 n 16 46 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 12 DIAGNOSTICS and MAINTENANCE A wide range of diagnostics has been built into the printer These assist the factory production field installation amp service and customer service 12 1 Diagnostic Entry Entry into the diagnostic sub menu and other diagnostic support functions are Power On Switch Panel Operations refer to section 4 5 2 The access switch sequence is detailed below on the help menu This menu is part of the System Information Help Report refer to section 4 5 2 3 SWITCH HELP Apply power to unit while holding FO SYSTEM STATUS Fl DIAGNOSTICS F2 CHANGE TOF CONFIGURATION Hold 5 sec F3 EEPROM MENU FO amp Fl RE PROGRA
41. an be 2 of 10 times longer The flash loading time is measured from the time the ATTN ERR LED comes on and until it goes out 14 3 5 Warning When the copy command is initiated and in response to data passing over the interface the printer will respond with a slight blinking of the READY LED Once the flash memory has been erased the ATTN ERR LED will be on continuously for the remainder of the loading process Note If the printer loses power while this LED is on the printer will not be able to complete the loading process If this occurs attempt to reprogram the flash as described above If any step 1s not successful after a power failure contact the factory The printer may require re programming at the factory 51 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 15 APPLICATION PROGRAMMERS INFORMATION 15 1 Overview Printer Commands The ATX 23 24 family of printers is optimized for operation under Windows using the Windows printer driver provided This operation is for the most part device independent and transparent There are however a few unique circumstances where the application programmer will need to use printer language commands directly to address a few specialized needs These are 1 for selecting specific status data fields 2 sending the form length when a user defined page is length is required and the Windows NT 4 0 driver does not support that option 3 when a document re presen
42. ble print energy level settings These are provided to accommodate thermal paper with a broad range of thermal response characteristics The default factory energy level setting has been optimized for the most paper types If however the paper used requires more or less print energy the setting can be changed to achieve the best results Refer to section 10 3 1 1 for instructions for setting the print energy level 9 1 4 1 Other Print Activation Energy Controls Other printing control parameter hooks have been provided for future special needs refer to sections 10 3 1 4 10 3 1 5 10 3 1 6 These additional controls however are not typically required If a customer has special paper needs not satisfied by the adjustable print energy control contact our factory technical support 9 1 5 Roll Paper Curl Considerations The thermally active surface of roll paper must be the inside surface of the roll This arrangement produces a smooth direct route of the paper into the printer when the roll is mounted on the integral roll holder Further the upward curl aids in the formation of the loop for the transport presenter or anti jam paper deliver output devices 9 1 6 Paper Form Type The ATX23 24 supports continuous or registration marked paper roll stock 9 1 6 1 Continuous Forms Continuous paper does not have a defined form size It is typically blank however it may have top or bottom side background pre printing This background printing
43. d 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 11 H4 Example inesse eerie YII ERR ERES 45 11 27 WErrorCodesTa blez ou 46 1124 BErr r Code Fable Notes u relie Bee Sutta lira 46 11 2 2 Error Code Table Information ssc sapo en NE ee Mee EI e pre eid 46 11 2 3 Error Code Computation uu aa aa ag un aaa p nennen nnne 46 12 DIAGNOSTICS and MAINTENANCE e eeeeee 9858950785 47 J2 L DidgnostiC EW sa e e e e eie iare IR eimi 47 12 2 Diagnostic Sub Menu sei a 47 12 251 Special Funct Ons ss anasu Pep abu tte b eet uA kaa dan 47 12 2 2 B rtn Im and Cut Tests eosdem e eter eie ue pene ete 48 12 3 Hex Dump e a 48 12 3 Data Rate Measurement Test oce nata on oe HB E PEE ns e cer ee hita DESC 48 12 4 Periodic Maintenance rm apuma kasaae huk aasan us demos 48 12 4 1 Paper Registration Mark Sensor Maintenance 48 12 4 2 Printhead Cleaning isse iet piece diete er Te es 48 12 4 2 1 Printhead Cleaning Diagnostic Tool eene 48 13 POWER SUPPLY INFORMAT ION eee 0885948554559945 W 5586669556556556 9565509605859655 55599 8509 49 13 1 Power supply D C Output Cable 49 13 2 Power Management 49 13 3 Power Supply Requirements eese 49 13 3
44. d Status Data Notes eene enne nnne 26 621533222 3 3 23 07 SETA SEI e eae eee 26 6 1 3 2 2 3 3 2 2 System Not Ready u aa aaa anasu EN 26 6 1 3 2 2 3 3 2 3 Detailed Status Data Fields sss 26 6 1 3 2 2 3 3 2 4 Detailed Status Field Notes sse 26 6 1 3 2 2 3 3 2 5 Detailed Status Field Descriptions a naen eaaa 26 6 1 3 22 4 Reporting Document Length cesses ite Redde 2 6 1 3 2 2 5 Detailed Status Reading Protocol nenne 27 6 1 3 2 2 6 Status and Spooler 27 6 1 3 2 2 7 Detailed Status Field 01 Error Code List a 28 7 DATA INTERFACE AND AUXILIARY I O 30 LL IEEE 1284 Parallel Interface tti e tete t Ret ttr et NES esL BEE 30 3 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 7 1 1 Parallel Port Signaling ene ete en i e TH Id 30 7 1 2 Parallel Interface Cable Schematic 2 30 7 1 3 Parallel Interface Cable Quality nd le ed dee 30 7 1 4 Parallel Interface Pin out ea Son un AN E nennen nere A angan nenne 30 7 2 USB Inierfde 31 7 2 1 USB Interface Cable Dtivetz tiet a m ui
45. d support options It provides installation operational programming systems applications notes and maintenance information 2 2 Product Description The ATX 23 24 printer uses direct thermal imaging to print on a narrow format 3 34 or 4 48 paper It can print on roll stock paper with or without registration marks Designed for use in applications where fast printing is required the ATX 23 24 has features and options structured to support unattended operation in a kiosk or similar environment These features include output isolation devices providing a range of functions from simple Jam protection to complete document isolation during the print cycle loop presenter Document separation is by an integrated cutter Paper supply can be from a printer mounted roll holder for 6 diameter paper roll or an externally mounted large capacity 10 diameter roll holder Either roll holder can be outfitted with an optical low paper sensor The ATX 23 24 is connected to the system using an IEEE 1284 Parallel Interface cable or a USB serial add on adapter cable The interface cable is an off the shelf IEEE 1284 A B cable The ATX 23 24 makes its extensive status information accessible over the interface using IEEE 1284 reverse nibble communications The status provides the OEM host system with information such as low paper out of paper ticket taken error conditions etc An external 24V power module provides the power for ATX 23 24 This singl
46. e 15 4 5 1 1 Offline Switch Operations eene 15 4 5 2 Power On Operation Siess oen ten detenti a ater 16 4 5 2 1 Power On Operations ener nnne nnne 16 4 5 2 2 Printer System Information and Reports nemen 16 4 5 2 3 System Status Report ies o ERE RENE EG SER ERO Ye ENSE ED TREE E ESAE 16 4 5 2 4 System Information Help 18 4 5 2 5 Diagnostic Menu 20 4 5 2 06 Change TOF Configuration seesi ann ER ant OR ER SNR ES OPE 20 4 5 2 7 EEPROM Change Menu eene ee RR RAT I 20 4 5 2 8 Re Program Flash 20 4 5 2 9 Hex Dump Diagnostic Mode r 20 4 5 2 10 Printhead Cleaning Diagnostic Mode sse 20 5 PRINTER PROGRAMABLE CONFIGURATION SETTINGS 21 5 1 Say AS 21 5 1 1 Interconnect amp Configuration PCB RR eR Y 21 5 1 2 Paper Output Delivery Option Detection nennen eene enne nnne 21 5 1 3 Special Customization ede eR He editae 21 5 1 4 EEPROM Parameter Storage saka ena NAN NA ENE 22 51 4 EEPROM Factory Defaults
47. e 24V operation makes for easier integration into an OEM system power distribution scheme An additional benefit is a power management scheme to budget the printer s operation to a modest 55W average power allocation Refer to section 13 2 The ATX 23 24 operates under the Windows operating system utilizing a WYSIWYG driver supplied by Practical Automation Visit our website http www practicalautomation com for the latest Drivers Combined with a raster organized printer controller this flexible driver will print any text or graphic image at 203 DPI resolution from any Windows application The printer control electronics ticket presenter and on chassis paper supply are integrated into a self contained module The power supply is a separate module connected to the printer through a 6 shielded cable and circular DIN connector This modular packaging scheme is extremely convenient and suitable for mounting into the application OEM system 10 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 2 33 MODEL NUMBER INFORMATION 2 3 1 ATX 23 24 System Model Number ATX2 X BN PW PS PH FC PS I CN BN Base Number ATX2X PW Printer Width 3 3 34 Print Mechanism 4 4 48 Print Mechanism PS Power Supply Options N None S Standard 55W Supply w U S line cord 17 2 3 E European 55W Supply w o line cord 17 2 3 PH Paper Handling C Cutter with Output Protection Chamber 17 2 1 L Loop Tran
48. ek 53 15 3 3 Detailed Printer Status eee eee erc e e P ie er P te pedes 53 T94 JPrinter Driver Characteristiegs sede RE rema 53 152 1 sPrinter DriversProperti s Box iso al qunqananpaq luys 53 T5 T 1 7 Page Size Tab RR DIR AR apa sa 53 15 4 1 2 Graphics eU Aet uo aem tete 53 6 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 15 4 1 3 Device Options Tab soie tse tene e eie 53 15 5 Printing from Windows High Level Application 54 15 5 1 Understanding Margins eene eene nene nnne 54 15 5 2 Most Windows High Level eene nennen 54 15 5 3 MS Word and other Template based Applications senes 54 16 1 55 17 AAP de A W I a A I S A E S S Suq an aqa Sas 56 17 1 IEEE 1284 Parallel A B Cable Schematic sse eene 56 17 2 TX23 24 Mechanical Drawings eae eere Ranks 57 17 2 1 Mechanical Detail Drawing ATX23 24 Printer with Transport Presenter 57 17 2 2 Mechanical Detail Drawing ATX23 24 Printer with Protected Output 57 17 2 3 Power Supply Module Shown with AC Line Cord sse 58 7 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual F
49. equested document 8 1 1 6 1 2 Ticket Not Taken Non Dispose Options The only control feature for this configuration is EJECT AT NEXT TICKET 8 1 1 6 2 Transport Presenter with Dispose Storage Space If the system is outfitted with a storage chamber for disposing documents the following options are available 8 1 1 6 2 1 Blocked Output Dispose Options The printer can be programmed to DISPOSE ON OUTPUT JAM or DISPOSE ON 2ND OUTPUT JAM The first option DISPOSE ON OUTPUT JAM prevents the blocking condition from causing a jam by immediately disposing of the ticket This clears the output paper delivery path for the next ticket delivery assuming that the output slot blockage was a temporary nuisance or inadvertent blockage The second dispose option DISPOSE ON 2ND OUTPUT JAM permits the host system to attempt to deliver the ticket at the start of the next ticket Failing in this attempt the ticket would then be disposed 8 1 1 6 2 2 Ticket Not Taken Dispose Options Tickets that have been delivered and are waiting to be taken can be programmed to have two dispose options DISPOSE ON NEXT TICKET and DISPOSE 30 Sec The first option disposes of the ticket at the start of the next printed ticket The second option DISPOSE 30 Sec disposes the ticket after a 30 second period if was not taken by the user If however a second ticket is started before the timeout period it will eject the first Th
50. er Condition There are several programmable printer responses to the low paper condition If the STATUS Only default mode is selected the printer will only display the condition on the switch and display panel by a slow flashing of the P P Power Paper LED If the WARNING ONLY is selected the printer will sound a warning beep each time a document is printed If the BUSY after document printed option is selected the printer will complete the document in process and go offline This reaction is distinguished from out of paper in that the low paper warning provides enough paper in the path to complete the document in process If the DISABLED option is selected the printer ignores the low paper signal 36 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 9 PAPER INFORMATION 9 1 Paper Specifications 9 1 1 Paper Width ATX23 3 34 0 0 04 ATX24 4 48 0 0 04 9 1 2 Roll Size Internal roll 6 maximum outside diameter x 1 5 inside diameter External roll 10 maximum outside diameter x 2 0 inside diameter Active Surface Located on inside of roll 9 1 3 Recommended Papers Manufacturer Number Type Appleton Optima Superior Non top coated paper 0034 caliper Appleton Optima T1030 Non top coated paper 0023 caliper Kanzaki TO 282 Top coated paper 0024 caliper Kanzaki P 310 Non top coated paper 0024 caliper 9 1 4 Print Activation Energy The ATX23 24 has programma
51. he paper into the loaded position 12 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 3 7 Test Print Once the paper has been loaded successfully a test ticket should be printed to insure that everything is operating properly Pressing the SELECT FO switch will place the printer offline the READY LED will go out Then by pressing the TEST F1 switch a test page will be printed Refer to section 4 5 for detailed information on these switch operations 3 8 Printer Set up Confirmation It is recommended that the System Status Report be printed immediately after installation power up while pressing F0 Review the settings and confirm that they match your requirements Refer to section 4 5 2 3 3 8 1 Configuration PCB DIP Switch Settings The printer is configured at the factory to support the installed options printer width form type and paper cutter To verify these configuration DIP Switch settings refer to section 5 1 1 3 8 2 EEPROM Settings If any settings on the Systems Status Report are not set in accordance with the intended operation of the printer Refer to section 10 2 and follow the procedure to change these settings in the EEPROM 3 9 Printer Driver Installation Before installing the driver copy all the files on the driver diskette to a new folder on your hard drive called ATX 23 24 Then follow the instructions for your operating system 3 9 1 Windows 95 98 and NT Installing the
52. his low paper sensor to the printer 8 2 3 1 External 10 Diameter Paper Roll Holder Drawing 10 DIA PAPER ROLL 34 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 8 2 3 2 Externally Located Paper Design Considerations Externally located paper supplies should be positioned and fastened to the host system chassis The positioning should produce a simple direct and repeatable paper path to the printer The supply should be located in line and centered to the printer A skewed or off center path can result in poor paper tracking binding and unreliable operation Abrupt changes in the paper path can cause excessive frictional loading 8 2 3 21 External Roll Holder Paper Path Recommendations Drawing 35 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 8 2 4 Low Paper Monitoring When the low paper sensor is used there are several options for how the printer will react to this low paper information The programmable options are STATUS Only WARNING ONLY BUSY after document printed DISABLED 8 2 4 1 Low Paper Host Status Information The low paper status information is always available for reading by the host system unless the DISABLED option is selected It is the responsibility of the connected host system to detect and react to this condition by dispatching service personnel to attend to the paper condition 8 2 4 2 Printer Reactions to the Low Pap
53. ic Error a 6 Reserved Future Bit X 5 Manually De Selected a 5 Busy a 4 Transport Output Jam a 4 PH Low High Temp Wait a 3 Paper Registration Jam Error a 3 Ticket Not Taken 2 Cutter Jam Error a 2 Average Power Delay Wait a 1 Head Level Not Ready a 1 Disposed Ticket Toggle Flag 0 Out Of Paper a 0 Low Paper Condition b 25 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 6 1 3 2 2 3 3 2 Detailed Status Data Notes 6 1 3 2 2 3 3 2 1 Flags All bit flags will be asserted to a logical one 1 when the printer condition that it represents is asserted For example the out of paper bit will be equal to a one 1 when the printer has detected that condition 6 1 3 2 2 3 3 2 2 System Not Ready The System Not Ready Flag is the logical OR of all a flags The Low Paper Condition b will only be included if the printer low paper reaction 1 selected to go busy after low paper 15 detected 6 1 3 2 2 3 3 2 3 Detailed Status Data Fields Field Byte s Data Description Data Notes 00 2 Fixed Bit Flag Binary Data Bits Two Bytes 01 3 Fixed Error code ASCII String MSB LSB Ref section 10 24 02 8 Fixed Document Count ASCII String MSB LSB 03 3 Fixed PH Temperature ASCII String MSB LSB C 04 2 Fixed Forms Length Binary hi lo 01 inch increments 0x0000 designates roll printer 05 21 Variable Firmware Version Variable Length ASCII String V1 XX xxxb mm dd yy 06
54. ile UMATX403 pdf 1 ADMINISTRATIVE INFORMATION 1 1 How To Contact Us PRACTICAL AUTOMATION INC The Alinabal Group of Companies 45 Woodmont Road P O Box 3028 Milford CT 06460 VOICE 203 882 5640 FAX 203 882 5648 EMAIL pa practicalautomation com INTERNET http www practicalautomation com 1 2 Limited Product Warranty 1 2 1 Warranty Terms Practical Automation Inc warrants each new ATX 23 24 series printer to be free from defects in materials and workmanship to the original purchaser Our responsibility is limited to repair or replacement of the printer and or accessory or part thereof at our option for a period of six months from the date of shipment This limited warranty does not extend to any defect malfunction or failure caused by or resulting from improper service packing maintenance or repair abuse neglect accident or any other cause beyond the control of Practical Automation Inc or to any product whose serial number has been removed altered replaced or rendered illegible Except and to extent provided herein Practical Automation Inc makes no warranty either express or implied including any warranty of merchantability or fitness for a particular purpose Practical Automation Inc shall not be liable to the purchaser or to any other person or firm for any specified or consequential damages of any kind which result from the use or misuse by any person or loss of profits or product resulting from any defect or
55. ins much of the operational or stored parameter information for the system It includes firmware version numbers diagnostic pass fail results interface configuration status print intensity control levels miscellaneous system control parameters and operational data This report is printed by continuously holding the F0 switch while turning on the power 16 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf skak ak akak kak ak ak ak ake AS AS ak ak ake ake ake kk ake ake ake ke ake AE AC AS ak ake ake ake 2 ake ake AE AS ake III ILI ilL PP Pil SYSTEM STATUS REPORT gt F ke akak ak kak ok ak ak ake AS AC AS ak R k AS FOR ake AE ake AC AS Model Firmware Diagnostics RAM EEPROM FLASH FPGA ASIC SYS MPU CONFIG PRINTHEAD VOLTAGE Interface TYPE MISC Configuration FORM TYPE OUTPUT TYPE PRINT DPI MISC EEPROM Data Print Control INTENSITY ENERGY TABLE PRINT CYCLE OFFTIME PRT CNTL MISC PRINT AREA IPS CLAMP LIMIT System Control LOW PAPER STORED SIZE TOF MISC BUZZER PAPER BACKUP POWER AVE PRINT MODE TEXT STATUS POINTER JAM ERROR CNTL TKT NOT TAKEN CNTL PURGE SPOOLER CNTL CUTTER Mode Operational Data PHTEMP PAPERSEN LOWPAPERSEN PHVOLTAGE SYSVOLTAGE EXSENI EXSEN2 SYSCS PHCS SERDETS PHOSW Sensor Calibration Thresh 153 POR 682 INTERNAL STATUS 6296 24 V1 09 09 05 01 Pass Fail PASS
56. ion 3 Paper Supply ect eve ate pesa da Pen 3 0 PaperLoadingx ier eem ete en edt ete edel esee eder Deben eee e eed epe egre dunt 3 7 Test Pria se tee e ee ete te retra tia ee 3 8 Printer Set up 3 8 1 Configuration PCB DIP Switch Settings essien enseina nan ga a Ba aa ga entente enne 3 8 2 EEPROM Settings eese aee sse pen 3 9 Printer Driver Installation 3 3 eS i atum rate a es 3 9 1 Windows 95 98 and NT Installing the Driver ene 3 9 2 Selecting the Drivers xc oder EROR EC RU HERR AREE ERU RENI eed 3 10 Configuring the Printer Porti iiia ee ebbe ed bete eed i ed edad eg abad odo Leo OPERATOR CONTROLS and INDICA TORS 4 1 Rear VO Panek usine e desee tu odes teet aga ote eee uto 4 2 aSwitch and Display Panel 4 3 Panel LED Indicators Ue etui nein inn UR 4 3 1 Power Paper ehes na eoi ette mee om dre deeds 4 3 2 Ready eee ee vetere e ete ee tdeo eed 4 3 3 Att ETE emet er a A NA EN ERU 44 Panel Switches ua s Media Nee E a sediya ete 2 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 4 5 Panel Switch Operations resies eaaa ia a Aa ei AERA E AE a i a aa 15 4 5 1 Offline Operatiofis tine peo nne nenn
57. is permits multiple tickets to the same user Both options prevent the litter or keep documents with sensitive information from reaching the wrong hands 8 1 2 Resistant Output For non transport presenter models a forward anti jam protection chamber is used As the document is being delivered if the output is inadvertently blocked a controlled buckling of the paper into this jam chamber occurs This buckling is detected and printing is temporarily halted to prevent the occurrence of a paper jam After a delay the printing is resumed expecting that the blockage temporarily If the blockage is clear the printing is completed If after several unsuccessful attempts the printer will stop and report this error This level of protection is adequate for many applications 8 1 2 1 Full Cut Operation The typical cutter mode for the anti jam output is the FULL CUT mode refer to section 10 4 1 13 The FULL CUT mode is also the only cutter mode supported for the transport presenter output 8 1 2 2 Partial Cut Ticket Presenter When the printer is equipped with the anti jam protection chamber a basic function ticket output presenter can be formed when the PARTIAL CUT mode is enabled refer to section 10 4 1 13 When the ticket is partially cut it leaves a small connecting tab between tickets After printing and cutting this partial cut tab is transported forward and left at the output slot This presents the ticket leavi
58. le Refer to section 9 1 4 1 for additional information 10 3 1 5 Print Cycle Offtime Future The selections for this parameter are NORMAL 5 10 15 20 25 30 and 35 This parameter increases the off time interval between print energy pulses Refer to section 9 1 4 1 for additional information 10 3 1 6 Print Control Misc Future TBD Refer to section 9 1 4 1 for additional information 10 3 1 7 Print Area Display The displayed parameters are 2 84 CENTERED 4 10 CENTERED This parameter identifies the active print area for the ATX23 or ATX24 respectively Future Custom print area selection 10 3 1 8 IPS Clamp Limit The selections for this parameter are are NONE 17 33 50 67 or MIN This parameter affects the maximum print speed Refer to section 15 3 2 for additional information 10 3 1 9 Interface Misc The only select selection for this parameter is ACK 0 5 USB This represents a 0 5 uSec ACK pulse which is compatible with the future USB interface adapter 42 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 10 3 1 10 Buzzer The selections for this parameter are ON OFF Used to turn off the buzzer Refer to section 4 1 for additional information 10 4 EEPROM Menu 2 Printout gt LOW PAPER PAPER BACKUP FORMS LEN 10s FORMS LEN 1s CHANGE STORED SIZE FORMS LEN 0 13
59. ment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables must be used with this unit to insure compliance with the Class FCC limits FOR USERS IN CANADA This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le material brouilleur du Canada 1 3 1 Regulatory Compliance Safety UL 1950 3rd Edition CSA C22 2 No 950 95 CENELEC EN 60950 1992 EMI EMC FCC Part 15 Class A CENELEC EN 50082 1 1992 and EN 55022 Class B 1 3 1 1 Regulatory Compliance Caution In order to insure EMI EMC compliance all Input and Output cables must be shielded 1 4 Trademarks references to Windows products are trademarks of Microsoft All other trademarks are property of the manufacturers and used for reference only 9 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 2 ATX 23 24 OVERVIEW 2 1 Introduction This instruction manual provides information for the ATX 23 24 printer and its associate
60. n 8 1 1 6 1 1 for additional information This parameter only applies if a transport presenter is attached 10 4 1 11 Ticket Not Taken Dispose Control The selections for this parameter are EJECT ON NEXT TICKET or DISPOSE ON NEXT TICKET or DISPOSE 30 Sec This parameter only applies if a transport presenter is attached Reference section for additional information 10 4 1 12 Purge Spooler Control The selections for this parameter are ENABLED or DISABLED This parameter effects how the printer interface handles the unsent data after an error occurred during the printing of a document Reference section 6 1 3 2 2 6 for additional information 10 4 1 13 Cutter Mode The selections for this parameter are FULL CUT PARTIAL CUT This modifies the cutting mode of an attached cutter Reference section 8 1 2 2 for additional information 10 5 Restoring Factory Default Settings Press the following key sequence to reset the EEPROM settings to their original factory defaults On power up press Fl to enter Diagnostics Press lt F0 gt for Special Functions Press and hold lt F1 gt for 5 seconds until you hear 5 rapid beeps Release the button and cycle the power Reference section 5 1 4 1 for additional information 44 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 11 ERROR CODES 11 1 Annunciation The ATX 23 24 printer uses the switch and display panel to output operatio
61. n off power to printer Press and hold F3 while turning on power Continue to hold F3 until a beep is heard and flash of the A E LED Release F3 and wait for a second beep flash Press F3 twice quickly holding it on the second press until printing starts 10 2 1 EEPROM Change Menu Operation The EEPROM change menu is a collection of printed menus which permit the selection and change of stored parameters The EEPROM menu is entered via a power on switch operation refer to section 4 5 2 Upon entry into the menu a help report is printed which details the menu operations followed by the first EEPROM parameter menu Refer to the help menu below for parameter change and secondary menu access procedures LLLLLLLLLLLLLLLLLLLLLELELLLLLLLLLLELLLLLLLLLLLILILELI LLLLLLLLLLLLLLLLLELLLELLLLLLLLLLLLLLLLLLLLLLLLLL MOVE cursor gt UP MOVE cursor gt DOWN CHANGE selection at cursor ENTER Next MENU level POWER OFF EXIT EEPROM Change MENU PRINTOUT of the parameter menu occurs approximately 1 second after pressing any switch By pressing FO or F1 several times quickly and counting the beeps the cursor can be moved several positions before the next printout Pressing F2 at the counted target will cause a change of the selection This technique permits changes to be entered quickly without printing after each switch press 10 2 2 Active and Inactive Menu Line Some parameters on the menu are n
62. nal conditions or errors to the user by a series of sequential buzzer tones beeps which coincide with the flash of the ATTN ERR LED The flash beep signal is of a long 1 or short duration 0 The flash beep signals are arranged as a coded sequence followed by a long quite pause before repeating 11 1 1 Sequence Length These flash beep sequences are arranged into three groups These are three four or five flash beep signal length sequences 11 1 2 Weighted Positions Each flash beep signal represents the equivalent of a one 1 for a long and a zero 0 for a short Each position in the sequence has a binary weight The first is given a weight of 1 while the second would be 2 the third 4 etc 11 1 3 Counting To determine the error code first identify the number of flash beeps in the sequence group Next for each flash beep signal which 15 short 0 the binary weight associated with it 15 not counted For each long 1 flash beep signal the binary weight associated with it is counted 11 1 4 Example The following example is provided for determining an error code The an error code sequence is represented below by the following Short Long Long Short the sequence repeats after a long quiet pause Determining the error code is as follows The number of flash beep signals in the sequence is four 4 b Counting from the first flash beep signal each has the weight of 1 2 4 8 respectively
63. nel status information the type of paper in the printer and its form length can be determined A form length status is available If this form length status data is returned as a zero length the paper form type is continuous non zero number indicates that the form type is registration marked The returned value is the form length Refer to section 9 3 for additional information 9 3 Paper Form Size Determination 9 3 1 Printer Determination of Form Size 9 3 1 1 Continuous Forms When printing on continuous forms the printer will learn the length of each document from the form length data sent at the start of the document by the host The host system application program 15 therefore the source of the form length data The specific length to sent is determined by a selection of page length from attached to the printer driver s choices for this parameter The printer is the receiver or sink of this data 9 3 1 2 Registration Marked Forms When registration marked paper is used the printer needs to know the form size so it can supply the data to the host There are several techniques available for the printer learning the registration marked form length These are by Autosize Measurement of the distance between registration marks or by reading it from a stored size in the EEPROM parameter data memory 9 3 1 2 1 Autosize Measurement of Form Length The Autosize Measurement when enabled through the EEPROM selections will measure the docume
64. ng it hanging by the connective tab at the output slot For this mode of operation multiple tickets can be strung together hanging in a sausage link fashion from the output slot When operating in this mode the paper will not be backed up at the start of the next printed ticket This prevents the inadvertent separating the connective tab It must be noted that this introduces extra unprintable margin at the top of the ticket 33 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 8 2 Paper Input Delivery Options 8 2 1 Formula for Calculating Paper Roll Capacity The following formula is useful for calculating the length of supplied on rolls L OD z 48 T WHERE L Length of Paper in Feet OD Outside Diameter of the Paper Roll ID Inside Diameter of the Paper Roll T Thickness Caliper of the Paper OD ID T are in Inches 8 2 2 Internal 6 Diameter Paper Roll Holder This small roll holder mounts on the chassis of the printer It can include a low paper sensor for monitoring the paper left on the roll 8 2 3 External 10 Diameter Paper Roll Holder This roll holder has significantly more storage capacity than the on chassis mounted roll It is used in applications requiring a longer duration of unattended operation This can include a low paper sensor for monitoring the paper left on the roll A connector on the rear panel on the printer chassis is provided for connecting t
65. nt at system power up or system reset It will hold this measured data in memory and make it available to the host through the status data fields refer to section 6 1 3 2 2 4 There are two selections for this function These are AUTOSIZE WITH BU ENABLED and AUTOSIZE WITH BU DISABLED The autosize with backup will move the document forward between the first two registration marks measure the distance between the marks and back the document up to the first mark Autosize without backup will leave the document forward and if the printer is equipped with a cutter cut the first document off The choice between the two forms is primarily determined by the ability to successfully back up the document For back up to be successful especially if the document is long the paper path geometry of the application system has to be relatively unimpeded The application engineer will need to determine which technique will work reliably in the specific printer application environment 9 3 1 2 2 Stored Form Length If the Autosize Measurement is disabled by a selection of USE STORED FIXED SIZE the data reported to the host will be that which is stored in the EEPROM parameter memory refer to section 10 4 1 6 There are three methods of getting the form length data into the EEPROM memory These are 1 leaving the factory default data 2 entering it with the EEPROM menu refer to section 10 4 1 3 3 using Autosize Measurement and Save to EEPROM I
66. nt ATER RSS eie tust vedi mim ni 42 10 3 8 PS Clamp LEitut a uade adu tub ated 42 103 19 Interface MISC suya gu s assay RR pni wien nee 42 10 3 1 T0 BUZZER Glo erm e 43 10 4 EEPROM Menu 2 eee 43 10 4 1 EEPROM Menu 72 Parameters eee 43 10 4 1 1 EoW Papetyy aa 43 10 4 1 2 Paper Backup zeit Oe ae roe m e rent 43 10 4 1 3 Change Stored Size Forms Len 10 s 1 0 1 s 0 01 s a 43 TOA tA Por stored Size eee ee dei tr P ERU Idee iin 43 10415 Fom TOP nene ener en IHRER aii ating hein 43 10 4 1 6 Form MISC usse t ro n p punt 43 I0 4 4 7 Average POWGt o ree tec e ERE eH EN edere ai 44 10 4 1 8 Print Mode eee eee ete emerit A GG CA NR aA 44 10 4 1 9 Status Pointer isses esee e eee de e ERE 44 10 4 1 10 Output Jami Control u u uu ORE ERE ENERO ENERO 44 10 4 1 11 Ticket Not Taken Dispose Control sages emase Nagane as ENAKE KANGGE eene 44 10 41 12 Purge Spooler Control 5 asas sansa uspha ash ua h Sh uu dtes ie te TUE 44 10 4 1 13 Cutter Mode a eee ede e ie ied ee dere tne 44 10 5 Restoring Factory Default Settings 44 11 ERROR CODES Emm 45 IEI Annunciaton NAA UAR 45 TT IT S quence M EU 45 11 12 WeightedsPositions ice RH ORARE VIE 45 Vi Ved JCountinp ss aene OU etes etti e ei 45 5 V1 03 Date
67. ntion to the inside outside surfaces of the roll The registration marks should be visible on the outside of the roll CLEAR ZONES REGISTRATION MARK SEE NOTE 2 900 4 SEE NOTE 1 500 FORM LENGTH 580 MIN CUT LINE p x i y E 1 990 4 4 480190 5004 24 BOTTOM SURFACE 1 FORM DIRECTION CLEAR ZONES REGISTRATION MARK SEE NOTE 2 9007 SEE NOTE 1 a FORM ME 580 MIN CUT LINE i M ak E 1 1 NOTES 1 REGISTRATION MARK 1 5 OF LIGHT BACKGROUND YIELDING 5 1 CONTRAST RATIO TO INFRARED LIGHT 0 2 FOR REGISTRATION MARK CLEAR 3 340140 d Ir 7 ZONES MUST BE FREE OF ANY 500 25 PREPRINTING UNLESS INFRARED SURFACE REFLECTING INK IS USED BOTIOM SURFACE 1 9 2 Paper Form Type Recognition The printer and the host PC can determine if the paper in the printer is continuous registration marked 9 2 1 Printer Recognition of Paper Form The setting of DIP Switch 5 on the Interconnect amp Configuration PCB tells the printer whether to expect registration marked paper or continuous form paper If this switch setting does not match the paper type present incorrect operation will occur 38 1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 9 2 2 Host PC Recognition of Paper Form Type and Size Through reverse chan
68. ommunications ECP This operating system supports a high data rate IEEE 1284 Extended Capabilities Port UDPL This operating system fully supports the User Defined Page Length size selection feature of the printer driver USB Windows 95 OSR 2 1 and Windows 98 support USB ports This port supported with a driver that allocates high bandwidth to the printer is a high data rate port Win NT 4 0 NMRC NT4 0 Due to a flaw in the Windows Operating System normal access to the port s reverse channel data is not available Contact Practical Automation s technical support for a programming technique work around ECP This operating system does NOT support a high data rate IEEE 1284 Extended Capabilities Port UDPL This operating system does NOT fully support the User Defined Page Length size selection feature of the printer driver 52 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 15 3 Host Application PC Characteristics The characteristic needed by the printer s host PC are noted below 15 3 1 System Clock Rate The PC serving as the host to the ATX23 24 printer should be a 100 MHZ or or greater Pentium processor 15 3 2 High Speed Parallel Port To operate the ATX 23 24 printer at its maximum potential requires attachment to a high data rate port This high data rate port is achieved by the Extended Capabilities Port ECP with DMA in combination with port driver support by the operating system O
69. ot be changeable They are only for display or reference while others may become active on future firmware versions The cursor will skip menu lines that are not active Active parameters or the associated menu lines are shown with brackets around them For example INC PRINT INTENSITY and 41 VI 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf DEC PRINT INTENSITY are an active parameter menus lines These lines affect the PRINT INTENSITY line which displays the result 10 3 EEPROM Menu 1 Printout PRINT INTENSITY gt INC PRINT INTENSITY DEC PRINT INTENSITY PRINT ENERGY TABLE 0 PRINT CYCLE OFFTIME NORMAL PRINT CNTL MISC N A PRINT AREA 4 10 Centered IPS CLAMP LIMIT NONE INTERFACE MISC N A BUZZER ON 10 3 1 EEPROM Menu 1 Parameters Definitions 10 3 1 1 Print Intensity Display The amount of print energy applied to each printed dot is displayed The lowest lighter print selection is 1 and the highest darker print is 16 A setting in the range of 4 to 8 is typical 10 3 1 2 Increase Print Intensity This parameter increases the applied energy level by one Refer to section 9 1 4 for additional information 10 3 1 3 Decrease Print Intensity This parameter decreases the applied energy level by one Refer to section 9 1 4 for additional information 10 3 1 4 Print Energy Table The selections for this parameter are 0 1 This parameter selects a thermal energy drive tab
70. ower On Off Print Length 3 5 min User defined max Select FO Test F1 Print Width 2 84 576 Dots ATX 23 Line Feed F2 4 10 832 Dots ATX 24 Form Feed F3 Paper Width 3 34 ATX 23 Indicators Power Paper green LED Paper Caliper 4 48 ATX 24 0034 typical 004 max Ready green LED Attention Error amber LED Buzzer Paper Type Appleton Optima Superior or Output Paper Delivery Options equivalent Loop Presenter The document is not presented to the user until printing and cutting Paper Feed Friction is complete It is then held until taken If the ticket is forgotten it Print Speed 3 1 in sec max 80mm sec can be ejected or retracted and disposed Interface Std Output The output has an anti jam paper Parallel IEEE 1284 compatible printing buckle sense chamber nibble mode status reporting reverse channel Paper Holders Rolls up to 6 in diameter can be Serial USB optional interface IEEE 1284 mounted on the printer chassis Interface Cable Cutter Life to USB Win2k only Standard IEEE 1284 A B cable DB25M C36M 300K cuts typical Power Requirements 24 VDC 55 W max average Rolls up to 10 may be mounted on an external fixture Setup Parameters All optional control features can be Printer Status changed by the user with a user friendly switch panel entry sequences Printer status information such as provided by low paper out of paper ticket not PS 55 14 universal input powe
71. peration from a standard port is possible however performance is compromised Typically it is acceptable for text based printing and limited graphics If full graphics printing is required from a standard port then printer s performance might need to be matched to the port s data rate The method provided to accomplish this matching is by the setting a user defined upper print speed limit refer to section 10 3 1 8 This matching limits of the maximum print speed to the average data rate of the port 15 3 3 Detailed Printer Status In order to have access to the detailed printer status refer to section 15 2 the OS must support IEEE 1284 nibble mode reverse channel communications 15 4 Printer Driver Characteristics 15 4 1 Printer Driver Properties Box In most Windows based applications there is a button called Properties or Setup next to the box identifying which printer you have selected With any ATX 23 24 printer selected this button will bring up the Printer Properties Dialog Box While there may be some variations based the version of Windows there should be 3 tabs labeled Page Graphics and Device Options Make your selections click Apply and then 15 4 1 1 Page Size Tab The Page tab allows you to select the page length and whether you want Portrait or Landscape orientation The printer driver has a selection of pre defined page sizes ranging from 3 5 to
72. pplied energy level Refer to section 10 for details on saving parameters in the EEPROM 47 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 12 2 2 Burn in and Cut Tests These tests are used as tools by the factory to insure proper operation under continuous cycling operations 12 3 Hex Dump Mode This mode is entered as a Power On Switch Panel Operation refer to 12 1 section Once entered this has two options 1 entry without any additional switch presses puts the printer into hex dump mode In this mode data is sent over the interface to the printer will not be interpreted as command strings instead each byte received will be printed with its hex and ASCII representations This is useful to insure that data is being received and that the cable and data ports are operating properly 2 data rate measurement which 15 detailed below 12 3 1 Data Rate Measurement Test The second option of Hex Dump Mode is the Data Rate Measurement Test It requires additional switch presses after entry into hex dump mode Pressing F0 then F1 then F0 places the printer into the Data Rate Measurement mode In this mode the printer waits for data to be sent It collects this data until the end of the data burst a few second timeout analyzes it and prints a report of the measured data rate This 1 useful in identifying if the port has an adequate data delivery rate 12 4 Periodic Maintenance 12 4 1 Paper Registra
73. r general information and 6 1 3 2 2 3 3 2 5 for the status field information The printer is therefore the source of the print length data and the host is the receiver or sink The printer does not explicitly use the length when printing the document however the host must use it when forming documents to send to the printer The printer will print data received and at the end of the document seek the registration mark as the method of length management If the host does not use the correct print area the data might overflow the form and not print correctly 40 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 10 EEPROM PARAMETER STORAGE MEMORY 10 1 EEPROM Parameter Memory Overview The EEPROM parameter memory is used to store a variety of printer configuration parameters These stored parameters provide the data which customizes the operation of the printer to the particular application Examples of this are print intensity parameters are used to set the printer to match the response characteristic of the media being used selections for the printer s reaction algorithm to a low paper signal etc The details of each parameter are listed below 10 2 EEPROM Change Menu Entry The EEPROM Change is menu is entered at power on using the switch sequence noted below LLELLLLLLLLLLLLLLLLLLLLLLELLLLLLLLLLLLLLLLLLLLLLLLLLLLILLELEL EEPROM ENTRY HELP LLELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLELLLLLLLLLLLLLLLLLLLILLILEL Tur
74. r taken and system errors are supply available to the host PC via IEEE 85 264VAC 50 60Hz 1 5 A rms 115 0 9 A rms 230 Regulatory Compliance Safety UL 1950 CSA C22 2 950 FCC FCC Class A EMI EMC EN55022 EN50082 Environment Temperature Operating 5 to 40 Storage 5 to 65 Humidity 20 85 relative non condensing 55 V1 03 Dated 9 2 03 1284 reverse channel nibble mode protocol 23 24 Printer User Manual File UMATX403 pdf 17 APPENDIX 17 1 IEEE 1284 Parallel A B Cable Schematic IEEE PARALLEL PERIPHERAL INTERFAGE FOR PERSONAL COMPUTERS Std 1284 1994 nStrobs ES nStrobe Signal Ground nStrobe P Signal Ground nStrobe Data 1 1 Signal Ground Dela 1 Data zi Signal Ground Data 1 Data 2 Signal Ground Data 2 Data 3 Signal Ground Data 3 Data 4 Signal Ground Data 4j Signal Ground Data 5 Data 5 Data 6 Signal Ground Data 6 Data 7 E Data 7 Signal Ground Deta 7 Data 5j uu Signa Ground Data 7 Data Data E Signal Ground Data 8 nAck d Signal Ground PEsor Select nACK Signal Ground PError Select Busy Busy Signal Ground Busy nFault Signal Ground Busy nFaull Signal Ground nAutoFd nSelectin aini nini Not Defined Not Defined nSelectin Not Defined Peripheral Logic High Logie Ground Figure 28 IEEE 1284 A host to IEEE 1284 B peripheral wiring diagram IEEE Std 1284 1994 Copyright O 1994 I
75. r to section 4 1 for a drawing of the printer s rear panel The cable model and part number is ATX PC36 and A09 71140 Connect the 36 pin connector end of the cable to the parallel input cable on the rear of the printer b Connect the 25 pin connector end of the cable to the parallel output port of the PC 3 5 Paper Supply The paper supply for the ATX 23 24 can be mounted on the printer chassis or on an external paper roll holder The on chassis paper holder will hold rolls up to 6 in diameter The optional external paper holder can hold rolls up to 10 in diameter For all paper supplies the thermally active side of the paper needs to be facing up inner surface of the roll Registration marks must be on the opposite side from the printing side For an external paper supply the roll holder must be positioned to provide a smooth well aligned path to the printer s paper entry guides Refer to section 8 2 3 for information pertaining to the paper supply 3 6 Paper Loading The printer will automatically load the paper onto the drive roller of the printer For auto loading the printhead lever located on front left side of the printer mechanism must be closed in the fully downward position After applying power to the printer a long beep will be sounded indicating the printer is ready to accept paper Feed the paper into the rear paper guide until the paper sensor detects it This will trigger the paper loading operation and pull t
76. red Size Display This data is changed by the above menu lines or can be automatically loaded using the document s measured size Refer to section 9 3 1 2 for additional information 10 4 1 5 Form TOF Selections for this parameter are DETERMINED BY CONFIGURATION STRAP CONTINUOUS MODE FORCED or REGISTRATION MARK FORCED Refer to section 4 5 2 6 10 4 1 6 Form Misc The selections for this parameter are USE STORED FIXED SIZE AUTOSIZE WITH BU ENABLED AUTOSIZE NO BU ENABLED Refer to section 9 3 1 2 1 for additional information 43 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 10 4 1 7 Average Power Future Parameters which identify the printer s power management scheme and or the attributes of the connected power supply 10 4 1 8 Print Mode Future This parameter determines the printed orientation of the document as it emerges for the printer 10 4 1 9 Status Pointer The selections for this parameter are SHORT NORMAL EXTENDED COMPLETE Reference section 6 1 3 2 2 2 for additional information This parameter determines the status returned to the host if no alternate selection is made by a command sent over the data interface 10 4 1 10 Output Jam Control The selections for this parameter are STOP ON 1ST TP OUTPUT JAM or STOP ON 2ND TP OUTPUT JAM or DISPOSE ON IST OUTPUT JAM or DISPOSE ON 2ND OUTPUT JAM Reference sectio
77. rinthead as part of normal printer maintenance This mode is entered by continuously holding the FO and F2 switches while turning on the power Refer to section 12 4 2 for maintenance information 20 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 5 PRINTER PROGRAMABLE CONFIGURATION SETTINGS 5 1 Overview The ATX23 24 printer has programmable or configuration features permitting it to be customized to almost any printing task This programmahbility resides in four areas Interconnect amp Configuration PCB the EEPROM nonvolatile parameter storage memory paper output delivery option detection and special factory customizations 5 1 1 Interconnect amp Configuration PCB This printed circuit board is mounted to side of the mechanism It serves the dual purpose of 1 being a collection point for the printer mechanism s wire harnesses and 2 a DIP switch settable configuration memory The DIP switch settings identify the printer s paper width the type of paper expected continuous or registration marked roll stock paper and the presence of a cutter These setting are made at the factory They are not normally changed in the field They are listed here for reference Switch DIP SWITCH POSITION ON OFF Notes DIP 1 Not Used No Function Not Used No Function Reserved Future DIP 2 Not Used No Function Not Used No Function Reserved Future DIP 3 Enable ATX23 printer Disable ATX23 printer
78. rocedure of using an API call to read the port The operating system must support IEEE 1284 nibble mode protocol If not supported a custom driver 1s required See section 15 2 for the operating systems which have nibble mode support The status data when read will be returned with a byte length The data is also structured with group and field headers as noted in the above sections The status string type must be identified and parsed accordingly This 15 required because the forward data channel is used for making alternate selections This channel may not always be available busy due to out of paper etc when the printer is busy it will always return the Complete Status when read from which any required status can be parsed Under normal operating conditions the default status selection stored in EEPROM typically the SHORT STATUS will be used to query the printer before and after each printed document This is a time efficient status format Most printer conditions can be determined form this status As special conditions require other status groups or fields can be selected to get other relevant information or it can be parsed from the Complete Status if it is returned The selection of alternate status strings which are later read by the port s reverse channel nibble mode are first sent using the port s forward data channel If the forward channel is busy or becomes busy while a status sequence is in progre
79. s slider can correct for any differences Neither of these options has any effect for pure black and white text or block objects 15 4 1 3 Device Options Tab The Device Options tab directs Windows to manage the print spooler memory more or less aggressively There is no typically need to change this unless you have a specific problem 53 V1 03 Dated 9 2 03 ATX23 24 Printer User Manual File UMATX403 pdf 15 5 Printing from Windows High Level Application Programs 15 5 1 Understanding Margins The ATX 23 24 printers have a small unprintable region of 0 125 at the top and bottom of every ticket Do not set the top or bottom margins to less than 0 125 Since the paper is wider than the printhead there are unprintable margins on the left and right of the ticket These are 0 270 for the ATX23 and 0 019 for the ATX24 15 5 2 Most Windows High Level Applications In most Windows applications all that is required to match the document to the printer is to select the ATX 23 24 printer If you installed the ATX 23 24 driver as the default Windows printer then this should happen automatically You can check this by selecting File Print and observing that the ATX 23 24 driver is selected as the printer If it is not you can select it from the pull down menu You can confirm that the margins and paper size are correct using the Print Preview feature 15 5 3 MS Word and other Template based Applications Some applications
80. sport Presenter with Cutter 17 2 2 T Tearbar with Output Protection Chamber Future FC Forms Control 1 Continuous roll stock paper 2 Registration marked paper on a Roll 9 1 7 3 PS Paper Supply 1 Guides for external paper supply 10 Diameter with low paper sensor 8 2 3 1 2 Internal roll holder 6 Diameter with low paper sensor I Interface P Parallel S IEEE 1284 to USB Serial Interface 7 2 Win 2K only Cable supplied as an additional item CN Customization Number Two digit number for special configurations 2 3 2 ATX 23 24 Separate Component Model Numbers Model Number Description PS55 14 Universal input 100 240 VAC 50 60 Hz Power Supply 24VDC 55W supplied with US 115V line cord 17 2 3 PS55 14E Universal input 100 240 VAC 50 60 Hz Power Supply 24VDC 2 55W supplied without a line cord 17 2 3 ATX24 10RH Large 107 diameter capacity paper roll holder adjustable for 3 34 or 4 48 wide paper stock Used for ATX23 or ATX24 printers ATX24 10RHLP Large 10 diameter capacity paper roll holder with low paper sensor Includes a 6 auxiliary cable ATX ACS Is adjustable for 3 34 or 4 48 wide paper stock Used ATX23 or ATX24 printers 8 2 3 1 ATX ACS8 Auxiliary cable Shielded 6 long 8 conductors with MINIDIN 8 connector ATX PC36 IEEE 1284 Parallel interface cable 6 long ATX USBIA USB to IEEE 1284 Interface Adapter Cable Win 2K only 11 V1 03 Dated 9 2 03 AT
81. spose Options eene 33 8 1 1 6 2 2 Ticket Not Taken Dispose Options emen nnne 33 8 1 2 Jain Resistant ete He ED en neget at poete diei uya qana 33 8 12 Kull Cut Operation iier i aerei 33 8 1 2 2 Partial Cut Ticket Presenter unire NAN ena NAN EEN IE 33 8 2 Paper Input Delivery aana aa aa eaaa a a aga aa a ana aaa aa alaa a aa anaa d aaa awa a a 34 8 2 1 Formula for Calculating Paper Roll nennen 34 8 2 2 Internal 6 Diameter Paper Roll Holder essere eene 34 8 2 3 External 10 Diameter Paper Roll Holder s 34 8 2 3 1 External 10 Diameter Paper Roll Holder Drawing eee 34 8 2 3 2 Externally Located Paper Design Considerations sse 35 8 2 3 2 1 External Roll Holder Paper Path Recommendations Drawing eene 35 8 2 4 Low Paper Monitoring etse isse 36 8 2 4 1 Low Paper Host Status Information I eene eene nnne nennen 36 8 2 4 2 Printer Reactions to the Low Paper Condition a 36 9 PAPER INFORMATION eter ette ripe ERRARE SEN I A NEKENG KARA NENG NARA NARA MERA NARA WARA NENG WARANA takes 37 9 Paper Specifications Suiv ERU RITE E
82. ss the API call operation could fail and a port deadlock can occur To avoid this contention API programming techniques need to consider this possibility A read or write of the port must be made to return via a time out if the operation fails to prevent contention The printer status under this condition not having received the alternate selection due to the interface busy condition will respond with the maximized COMPLETE STATUS from which any portion of the status selection can be parsed 6 1 3 2 2 6 Status and Spooler Management It is often desirable to request status from the printer before and after the printing of each document If a jam or failure occurs while a document is under the control of the print spooler the port will not be available for status inquiry until the spooler releases it To release the spooler when an error occurs while printing the printer will purge the unprinted data read and discard This operation can be disabled if desired refer to section 10 4 1 12 27 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 6 1 3 2 2 7 Detailed Status Field 01 Error Code List The data in this field provides additional information which describes the source cause for the error which occurred System temporary conditions MANUALLY DESELECT CONDITION 1 TICKET CONDITION 2 THERMISTOR COLD WAIT 3 THERMISTOR TOO HOT WAIT CONDITION 4 AVERAGE POWER WAIT CON
83. status information 1 Sanity indication Normal display very short OFF blink approx every 14 sec 2 Presence of DC power ON or Flashing when power is on 3 Out of Paper rapid ON OFF 50 duty cycle flashing when out of paper 4 Low Paper slow ON OFF 50 duty cycle flashing when paper is low 5 Diagnostic testing modes 10 ON and 90 OFF when in diagnostic mode 4 3 2 Ready This green LED indicator provides the following printer status information 1 System readiness for operation system is ready to accept data OFF not ready 2 Data flow During the receipt of data the LED will blink following the state of the Busy signal 3 Reverse channel status While not printing during an IEEE 1284 reverse channel status event this LED will blink following the state of the Busy signal 4 3 3 Attn Err This amber LED indicator in combination with the buzzer is a general purpose annunciator for the operator It provides the following printer status information 1 Switch press annunciation short flash beep for each switch pressed 2 System warnings attention flash beep to alert the operator to load paper etc 3 System error codes arepeating sequential series of coded flash beep signals 4 Normal display OFF 14 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 4 4 Panel Switches There are four momentary push button switches on the user panel These are used for a
84. t attempt is required 15 1 1 Status String Selection Commands The command interface for selection of specific status fields is detailed in section 6 1 3 2 2 3 2 15 1 2 Document Length Command The User Defined page size due to a limitation in the printer driver for Windows NT 4 0 does not get sent to the printer This is not a significant limitation because of the wide range of pre defined sizes available in the printer driver In the special case where it is necessary to use a page size not matching a pre defined size the User Defined size can be used as follows the page size data will need to be sent to the printer at the start of the document printing This data needs to be formed as a command string ESC f Low Byte High Byte where ESC escape character E the lower case ASCII characters the page length in 0 01 increments matching the data which has been set into the user defined size of the printer driver The high and low bytes are sent in binary format They will be the total the desired physical form length 15 1 3 Document Re Present For the transport presenter option a second attempt for presenting a document can be made by sending the escape sequence ESC j Refer to sections 8 1 1 6 1 1 and 8 1 1 6 2 1 for additional information 15 2 Operating System Characteristics Operating System Characteristics Win 95 98 NMRC This operating system supports IEEE 1284 Nibble Mode Reverse Channel c
85. t of the transport presenter is blocked the printer can 1 react to this condition as an error 2 delay error reaction until the next ticket 3 dispose of the blocked ticket 8 1 1 3 Ticket Taken Status and Control Once delivered the transport presenter holds the ticket for removal by the user The state of the ticket taken or not taken is sensed This condition is available as reverse channel status data to the host system In the event the document is not removed the document can be 1 expelled 2 pulled it back into the printer and disposed 3 automatically disposed after a timeout delay 8 1 1 4 Loop Storage Chamber The printer s loop transport presenter can store any reasonable size document during the print and cut cycle The transport operation is reasonably tolerant to a loop chamber which causes some interference to the free formation of the loop It is however the responsibility of the system application engineer to evaluate the operation of the printer when the chamber is dimensioned to a size less than that required to store the maximum length document without interference 8 1 1 5 Dispose Storage Chamber If the option to enable the disposing 1 selected adequate space must be provided for storage If the space 1 not adequate or it is left to overflow it can cause the normal delivery of tickets to jam It is the responsibility of the system application engineer to provide adequate space for the expected use 8 1 1
86. t should be noted that the printer does not need to know this data in order to print This EEPROM data stored in the printer as a way for the host to learn from the printer the size form being used 9 3 1 2 2 1 Default Form Size Refer to section 9 3 1 2 2 1 for this value 9 3 1 2 2 2 Entering a Fixed Form Size into EEPROM Memory Refer to section 9 3 1 2 2 2 39 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 9 3 1 2 2 3 Autosize Measurement and Save to EEPROM The autosize operation in combination with a special switch menu function permits a one time measurement to be stored as fixed size EEPROM data This can be used to eliminate the need to enter this data manually The switch sequence is Power on with F1 Diagnostics press FO Special Functions press and hold FO to save the measured value into the EEPROM Refer to section 4 5 2 1 amp 12 2 1 for more details on switch operation 9 3 2 Host Determination of Form Size When printing on fixed sized documents the host system application program needs to know the length of the document being printed This information can be implicitly known where an application is designed to print on forms of a specific size It can also be explicitly obtained by a number of techniques 1 the application can request that the operator enters the data at the system console 2 the data can be read from the printer as part of the status data refer to sections 6 1 3 2 2 4 fo
87. terface Miscellaneous Buzzer Low Paper Paper Backup Form Stored or Measured Size Form TOF Form Miscellaneous Power Average Print Mode Status Pointer Jam Error Control Ticket Not Taken Control Purge Spooler Cutter Mode Default Setting 6 0 NORMAL N A 2 84 or 4 10 CENTERED NONE N A ON STATUS Only ENABLED 6 00 DETERMINED BY CONFIGURATION STRAP USE STORED FIXED SIZE 55 TEXT SHORT STOP ON IST TP OUTPUT JAM EJECT AT NEXT TICKET ENABLED FULL CUT 22 V1 03 Dated 9 2 03 Section Reference s 9 1 4 9 1 4 1 9 1 4 1 9 1 4 1 10 3 1 7 10 3 1 8 15 3 2 10 3 1 9 10 3 1 10 8 2 4 10 4 1 1 10 4 1 2 9 3 10 4 1 4 6 1 3 2 2 4 10 4 1 5 9 1 6 10 4 1 6 10 4 1 7 10 4 1 8 6 1 3 2 2 2 10 4 1 9 8 1 1 6 1 1 10 4 1 10 8 1 1 6 1 2 10 4 1 11 6 1 3 2 2 6 10 4 1 12 8 1 2 10 4 1 13 ATX23 24 Printer User Manual File UMATX403 pdf 6 Printer Status Information 6 1 ATX 23 24 Printer Status Overview The ATX 23 24 printer has a wide range of status information available to suit any application environment There are three types of status Operator Parallel Interface Compatibility Mode and Parallel Interface IEEE 1284 Reverse Channel Status Depending on the requirements of the application the operator status in combination with the parallel status may be all that is required For other applications the detailed information available by the parallel reverse channel sta
88. tion Mark Sensor Maintenance Under heavy use conditions periodic cleaning of this sensor may be required to insure that the accumulation of paper dust over time does not impair its operation The sensor is located to the far right hand side of the paper entry slot into the mechanism The cleaning can be accomplished by using a compressed air canister with a thin plastic pipe on its air output 12 4 2 Printhead Cleaning The printhead and drive roller should be cleaned periodically to eliminate the build up of thermal ink residue and paper dust This is easily accomplished by using a soft isopropyl alcohol impregnated cleaning sheet This sheet should be feed through the paper path several times To assist with this operation a diagnostic support tool 1s used 12 4 2 1 Printhead Cleaning Diagnostic Tool The entry into this tool is a Power On Switch Panel Operation refer to section 12 1 Once in this mode the printer becomes a simple paper movement device The front panel switches serve to direct the paper forward or backward through the paper path The F0 and F1 move the paper driver roller forward slowly and faster respectively The F2 and F3 move the paper driver roller backward slowly and faster respectively This pulling of printhead isopropyl alcohol impregnated cleaning sheet through the paper path against the printhead cleans both the printhead and the driver roller 48 V1 03 Dated 9 2 03 23 24 Printer User Man
89. tus may be needed Most of the information below addresses the Parallel Interface IEEE 1284 Reverse Channel Status 6 1 1 Operator Status Operator status is that which is displayed on the printer s switch and display panel LEDs refer to section 4 2 6 1 2 Parallel Interface Compatibility Mode Status The Parallel Interface Compatibility Mode status is commonly known as the Centronics status This status has been part of the parallel interface since its inception The parallel interface has several signals which provide a top level view of the printer s status These are Busy PError Select nFault Collectively they convey if the printer is ready for data has paper and does not have a detected fault In many applications this level of status is sufficient The WindowsTM Print Manager will report these types of errors 6 1 3 Parallel Interface IEEE 1284 Reverse Channel Status Parallel Interface IEEE 1284 Reverse Channel Status is a method of reading status data from the parallel interface as defined by the IEEE 1284 standard The status data available via this channel includes all the data noted above as well as additional detailed information This detailed status information 1s required for the printer system management for certain unattended applications 6 1 3 1 Printer Status Utility Program A utility program that demonstrates the detailed printer status functions is available to Practical Automation s customers from our customer ser
90. ual File UMATX403 pdf 13 POWER SUPPLY INFORMATION 13 1 Power supply D C Output Cable The ATX 23 24 Series Printer uses an external 24V 55 watt power supply This power supply is connected to the printer by a shielded D C power cable with a 5 pin circular DIN input connector on its output This cable mates to the printer s 8 pin circular DIN mounted on the on the rear panel of the printer The pin out for both connectors is shown below Note only the first five pins are active for the 55 Watt power supply 1 POWER RETURN GROUND ee GROU 3 Ene NN Iu POWER INPUT 24 VDC 2 3A Avg POWE IND E C ROUND OWE TU ROUND POWER INPUT 24 VDC 2 3A Avg G G PU PU 24 WDC POWER INPUT PUT 5 8 24 VDC POWER SHELL CHASSIS Chassis ground power cable GROUND shield connection 13 2 Power Management The ATX 23 24 printers are budgeted to operate from a power supply of 55 average watts The short term power demands can be significantly higher than 55 watts To provide for this the printer controller has a large input capacitor reservoir Also it uses on the fly power management The power management scheme takes advantage of the switching power supply s characteristic of being able to deliver high short term power demands It then forces average power compliance over time 13 3 Power Supply Requirements OUTPUT VOLTAGE 24VDC TOL 3 Max OUTPUT CURR
91. variety of manual interactions with the printer Some of these are printing a test ticket entering data into the printer parameter memory EEPROM and selecting miscellaneous diagnostic operations The switches are labeled SELECT F0 On Off line Select Function 0 TEST FI Test print Function 1 LINE FEED F2 Line feed Function 2 FORM FEED F3 Form feed Function 3 4 5 Panel Switch Operations The switch and display panel switches are used for two modes of operation These are offline and power on operations 4 5 1 Offline Operations When the printer is operating normally and on line pressing the SELECT FO switch manually takes the printer to an offline state VOTE As a reminder to the operator the A E LED and buzzer will produce a single flash beep approximately every 14 seconds When the system is offline the switches operate in accordance with the Offline Switch Operations Table shown below 4 5 1 1 Offline Switch Operations Table Switch Operation Function Notes SELECT F0 Offline Online toggle Offline enables functions below TEST F1 Prints a test ticket Alternately prints one of two simple ASCII test tickets LINE FEED F2 Advances the paper approximately 0 1 Simple paper movement FORM FEED F3 Advances the paper one form length Length depends on the printer setup and form type F0 and F1 Causes the cutter to actuate Only when a cutter is installed The switches must be released together 15 V1
92. vice department This utility is provided with source code to assist the programmer tasked with creating the status interface for the host application The utility program is offered on an as 15 basis to be used as reference only The relevant Windows API calls are demonstrated and significant insight into the techniques of this process are documented The status function is a port driver function The Windows programming structure does not permit the printer driver to contain these port driver functions 6 1 3 2 Reverse Channel Status Types There are two types of status information returned to the host 1 IEEE 1284 ID String data 2 Detailed Status Data The ID string data is configured to meet the requirements of the IEEE specifications for that information The detailed status is a unique configuration of status information specific to the ATX 23 24 printer 23 V1 03 Dated 9 2 03 23 24 Printer User Manual File UMATX403 pdf 6 1 3 21 IEEE 1284 ID String Data This string is returned to the meet the IEEE 1284 protocol 6 1 3 2 1 1 ID String Command This command is part of the extensibility request protocol executed during IEEE 1284 the channel negotiation phase The extensibility request value of 0x04 is sent to the printer to determine if it can return the ID string using nibble reverse channel mode 6 1 3 2 1 2 ID String Format String Length MSB String Length LSB String Byte 1 String Byte n 6 1 3 2 1

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