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HP ENVY 14 Notebook PC

1. 33 E T D CT TT T OTT TO 33 eris MT 33 Cables and connectors eye vea dra rk tiani tract esas iu 33 Drive handling ISIP PIRE pU EDO EP NR UP DU MUN CE IUD UE 34 Gro nding g idelines eio hae secans pet a e be ulnis pedit 34 Electrostatic discharge traer ob EE REA 34 Packaging and transporting guidelines 36 Component replacement procedures 38 SEVICE mL 38 Computer P m 39 sul M m 39 Mr 41 Mass storage device svn doe nlbabiviy 41 WV Fn C a e 44 WLAN module ecc spentitutt tenir 47 RTC MSDS ac Sioa 51 Me mory MGS aint 52 Battery connector board 54 56 Lo oues Gate tva tu 58 Audio USB board 61 Bluetooth module c ere 62 acne oss nascente Dott 63 Opticaldrive ecd ind nM tabo 65 RU dn ana NOE
2. Security cable slot Chapter 1 Product description Category Operating system Serviceability Description Preinstalled e Windows 7 Home Premium 64 bit e Windows 7 Home Professional 64 bit e Windows 7 Ultimate 64 bit e Linux configurable with embedded HP QuickWeb End user replaceable parts e AC adapter Battery e Hard drive Memory modules 2 e RIC battery e module e WWAN module 6 2 External component identification Top Button E 3 be Component Description Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Chapter 2 External component identification Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed
3. Remove the RTC battery 1 Disconnect the RTC battery cable from the system board Component replacement procedures 51 2 Remove the RTC battery from the system board The RTC battery is attached to the system board with double sided tape Reverse this procedure to install the RTC battery Memory module Description Spare part number 4096 MB PC3 10600 1333 MHz 599092 001 2048 MB PC3 10600 1333 MHz 598856 001 1024 MB PC3 10600 1333 MHz 598859 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see WLAN module on page 47 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 52 Chapter 4 Removal and replacement procedures 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Component replacement procedure
4. Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 35 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ion
5. cables 33 108 Index connectors 33 plastic parts 33 service tag 16 38 serviceability product description 5 SIM slot 15 SIM removal 41 SIM WWAN board removal 63 spare part number 20 30 63 solid state drive removal 41 spare part numbers 22 25 29 41 speakers location 11 removal 77 spare part number 22 30 77 specifications computer 86 display 87 DVD RW and CD RW Super Multi Double Layer Combo Drive 89 hard drive 88 optical drive 89 system board removal 68 spare part numbers 68 21 28 T Thermal Material Kit spare part number 21 22 32 tools required 33 top cover removal 56 spare part numbers 20 30 32 56 TouchPad 9 TouchPad button 9 TouchPad components 9 TouchPad off indicator 8 9 transporting guidelines 36 U Universal Serial Bus USB port connector pinout 97 location 12 13 vents 13 15 video product description 3 WwW warranty period webcam 10 webcam light 10 Windows applications 7 Windows logo key 7 wireless antenna locations 10 wireless light 8 wireless product description 3 WLAN module removal 47 spare partnumbers 23 27 28 32 47 workstation guidelines 36 WWAN module removal 44 spare partnumber 22 27 44 17 38
6. Drive light Blinking white The hard drive is being accessed Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 3 eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 Mini DisplayPort Connects an optional digital display device such as a highperformance monitor or projector 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 7 8 RJ 45 network jack 2 Vents Connects a network cable Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Right side 13 14 Item Component Description 9 Battery light Off The computer is running on battery power Blinking amber The battery has reached a low battery level a critical battery level or there is a battery error
7. 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with g wireless local area networks WLAN 3 Internal microphones 2 Record sound 4 Webcam Records video and captures still photographs To access the webcam select Start gt All Programs gt HP gt HP MediaSmart gt HP MediaSmart Webcam 5 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 2 External component identification Front Item Component Description 1 Speakers 2 Produce sound 2 Bluetooth compartment Contains a Bluetooth device 3 Digital Media Slot Supports the following digital card formats e MultiMediaCard Secure Digital SD Memory Card Secure Digital High Capacity Memory card Secure Digital Extended Capacity Memory Card Front 11 Left side Item Component Description 1 Optical drive Reads writes optical discs CAUTION Do not insert 8 cm optical discs into the optical drive This can cause damage to the
8. 3 The Netherlands KEMA 1 Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluatio
9. Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Backing up your information 93 Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes E NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points Before you add or extensively modify software or hardware e Periodically whenever the computer is functioning optimally Ef NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore p
10. Two WWAN antennas built into display assembly Support for an HSPA EV DO WWAN module 4 Category External media Description Digital Media Slot supports the following digital card formats card e MultiMediaCard Secure Digital SD Memory e Secure Digital High Capacity Memory Secure Digital Extended Capacity Memory Card Ports e AC power e Audio in mono microphone e Audio out stereo headphone e eSATA combo with 3rd USB port e HDMI version 1 3c supporting 1080p with HDCP key automatically switches from UMA mode to discrete mode when an HDMI device is connected to the mini Display Port supporting super high definition external displays fn f4 incorporates all 3 video out modes HDMI mDP LCD RJ 45 Ethernet includes link and activity lights e USB 2 0 3 Keyboard Full size 14 5 in backlit island style keyboard pointing devices 15 16 control for backlight brightness TouchPad with gesture support HP defined scroll pinch zoom Power requirements Taps enabled by default 90W slim travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 65W slim travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Support for the following batteries 8cell 2 00 Ah 59 Wh Li ion battery 6cell 2 80 Ah 62 Wh Li ion battery Security
11. feet locations 39 spare part number 39 fnkey 7 front components 11 G graphics product description 2 grounding guidelines 34 guidelines equipment 37 grounding 34 packaging 36 transporting 36 workstation 36 H hard drive precautions 34 product description 2 removal 41 spare part numbers 22 25 28 29 32 41 specifications 88 Hard Drive Hardware Kit spare partnumber 22 25 29 42 HDMI port connector pinout 96 location 13 HDMI to VGA adapter spare part number 26 27 headphone jack connector pinout 95 location 12 J jacks audio in 12 audio out 12 headphone 12 microphone 12 network 13 645 13 K key components 7 keyboard product description 4 removal 58 spare part numbers 30 31 32 58 keys action 7 esc 7 fn 7 optical drive eject 7 Windows applications 7 Windows logo 7 19 29 L left side components 12 light components 8 lights battery 14 drive 13 mute 8 power 8 13 webcam 10 wireless 8 M mass storage device removal 41 spare partnumbers 22 25 28 29 32 41 memory module product description 2 removal 52 spare part numbers 22 28 52 memory module wireless module compartment 15 memory module wireless module compartment cover illustrated 24 removal 48 spare part numbers 48 microphone location 10 product description 3 microphone jack connector pinout 95 location 12 MiniDisplay Port 13 model description 17 38 model name 1 mute light 8 N network jack connecto
12. gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identity the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click th
13. 7 ENVY 14 Notebook Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition March 2011 Document Part Number 595069 002 Safety warning notice WARNING reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible s
14. 82 2 3 4 Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts E NOTE Your password security and language settings are not changed when you restore the factory settings Chapter 5 Setup Utility BIOS Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS
15. Amber A battery is charging White The computer is connected to external power and the battery is fully charged 10 Power connector Connects an AC adapter Chapter 2 External component identification Bottom components Item Component 1 Memory module wireless module compartment 2 Vents 3 3 SIM slot select models only Description Contains the memory module slots and a wireless WAN module CAUTION To prevent an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 4 Accessory battery connector Connects an optional accessory battery 5 Battery cover release latch 6 Battery bay Releases the battery cover Holds the battery the hard drive and a wireless LAN module NOTE The battery is preinstalled in the battery bay at the factory CAUTION To prevent
16. Beats Edition computer models 629879 001 For use only with standard computer models 608384 001 Includes 9a Battery cover 9b Memory module wireless module compartment cover Chapter 3 Illustrated parts catalog Item Description Spare part number NOTE See Door Kit on page 24 for more Door Kit component information 10 DVD RW and CD RW Super Multi Double Layer Combo Drive with 608374 001 LightScribe includes cable connector board and retention rails 11 System board includes replacement thermal material For use only on computer models equipped with an Intel Core i7 processor 608365 001 For use only on computer models equipped with an Intel Core i5 i3 or Pentium 608364 001 processor Thermal Material Kit not illustrated includes replacement thermal pads and 634366 001 thermal paste 12 Processor includes replacement thermal material Intel Core i7 840QM 1 86 to 3 06 GHz 45W turbo processor 1333 MHz FSB 8 MB 612260 001 L3 cache Quad Core Intel Core i7 820QM 1 73 to 3 06 GHz 45W turbo processor 1333 MHz FSB 6 MB 583053 001 L3 cache Quad Core Intel Core i7 740QM 1 73 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB 612259 001 L3 cache Quad Core Intel Core i7 720QM 1 60 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB 586170 001 L3 cache Quad Core Intel Core 15 580 2 66 to 3 33 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 6
17. Disconnect the WLAN antenna cables from the terminals on the WLAN module Ef NOTE The 1 black WLAN antenna cable is connected to the WLAN module 1 Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module 2 Aux terminal 5 Remove the two Phillips PM2 0x3 0 screws that secure the WLAN module to the system board The WLAN module tilts up Component replacement procedures 49 6 Remove the WLAN module by pulling the module away from the slot at an angle NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 50 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 581926 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see WLAN module on page 47
18. MHz FSB 3 MB L3 cache Dual Core includes replacement thermal material 613585 001 Intel Core i5 450M 2 40 GHz 35W turbo processor 1066 MHz FSB 3 13 cache Dual Core includes replacement thermal material 613586 001 Intel Pentium P6000 1 86 GHz processor 1066 MHz 3 MB L3 cache includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part Description number 613587 001 Intel Pentium P6100 20 GHz processor 1066 MHz 3 MB L3 cache includes replacement thermal material 616072 001 Power cord for use in North America 616270 001 14 5 in LED HD AntiGlare flush glass SVA display assembly for use only on standard computer models includes display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers 617265 001 Battery connector board includes cable 619399 001 14 5 in LED HD AntiGlare flush glass SVA display assembly for use only on Beats Edition computer models includes display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers 619400 001 Keyboard for use only on Beats Edition computer models in the United States includes keyboard cable and keyboard light cable 619400 031 Keyboard for use only on Beats Edition computer models in the United Kingdom and Singapore includes keyboard ca
19. Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Gatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 802 11a b g n 2x2 WLAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g 2x2 WLAN module 572510 001 Intel Centrino Wireless N WiMAX 6150 WLAN module 619997 001 Computer major components 23 Door Kit 9 o Item Description Spare part number Door Kit For use only with Beats Edition computer models 629879 001 For use only with standard computer models 608384 001 Includes 1 Battery cover 2 Memory module wireless module compartment cove
20. Quad Core Intel Core i7 820QM 1 73 to 3 06 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache Quad Core Intel Core i7 740QM 1 73 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache Quad Core Intel Core i7 720QM 1 60 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache Quad Core Intel Core 15 580 2 66 to 3 33 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core Intel Core 15 560 2 53 to 3 20 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core Intel Core 15 540 2 53 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core Intel Core i5 520M 2 40 GHz 35W turbo processor 1066 MHz FSB 3 L3 cache Dual Core Intel Core 15 480 2 66 to 2 93 GHz 35W turbo processor 1066 MHz FSB 3 MB 13 cache Dual Core Intel Core i5 460M 2 53 GHz 35W turbo processor 1066 MHz FSB 3 L3 cache Dual Core Intel Core i5 450M 2 40 GHz 35W turbo processor 1066 MHz FSB 3 L3 cache Dual Core Intel Core i5 430M 2 26 GHz 35W turbo processor 1066 MHz FSB 3 L3 cache Dual Core Intel Core 13 390 2 66 GHz 35W processor 1066 MHz FSB 3 MB 13 cache Dual Core Intel Core i3 380M 2 53 GHz 35W processor 1066 MHz FSB 3 MB L3 cache Dual Core Intel Core i3 370M 2 40 GHz 25W processor 1066 MHz FSB 3 MB L3 cache Dual Core Intel Core i3 350M 2 26 GHz 25W processor 1066 MHz FSB 3 MB L3 cache Dual Core In
21. Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 49037 1 AB1 For use in the United Kingdom and Singapore 490371 031 Protective cover Beats Edition protective cover 622391 001 Standard protective cover 623899 001 Screw Kit 608383 001 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part Description number 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 49037 1 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 49037 1 201 Power cord for use in Thailand 49037 1 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 49037 1 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 49037 1 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 530607 001 HDMI to VGA adapter 531993 001 HSPA EV DO WWAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g n 2x2 WLAN module 572510 001 Intel Centrino Advanced N 6200 802 11a b g 2x2 WLAN module 581926 001 RTC battery includes cable and double sided tape 582564 001 Broa
22. Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 100 Chapter 10 Recycling Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 101 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 102 Chapter 10 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel right side up Display 103 15 Remove the backlight cables 1 from the clip 2 in the d
23. an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Bottom components 15 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag i 4 Serial XXXXXXXX Product XKXXXXXX Oronry Warranty TylyOy Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 16 Chapter Illustrated parts catalog Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 17 Computer major components 18 Chapter Illustrated p
24. antenna connectors as shown in the following illustration Component replacement procedures 45 Reverse this procedure to install the WWAN module 46 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Barbados 582564 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Coast Jamaica Japan Jordan Kazakhstan Kenya Kiriba
25. computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 Chapter 4 Removal and replacement procedures Remove the mass storage device 1 Remove the four Phillips PM2 0x3 0 screws that secure the mass storage device to the computer 2 Use the Mylar tab 1 to slide the mass storage device to the right and disconnect it from the system board 3 Lift the mass storage device 2 out of the mass storage device bay ct 4 If it is necessary to replace the mass storage device bracket remove the four Phillips PM3 0x3 0 screws 1 that secure the bracket to the mass storage device 5 Remove the mass storage device bracket 2 The mass storage device bracket and screws are included in the Hard Drive Hardware Kit spare part number 608373 001 Component replacement procedures 43 Reverse this procedure to reassemble and install the mass storage device WWAN module Description Spare part number HSPA EV DO WWAN module 531993 001 Z CAUTION prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the government
26. for use only on standard computer models in Switzerland includes keyboard cable and keyboard light cable 608375 DH1 Keyboard for use only on standard computer models in Denmark Finland and Norway includes keyboard cable and keyboard light cable 608376 001 Base enclosure for use only on standard computer models includes 4 rubber feet 608377 001 Top cover for use only on standard computer models includes power button board and cable and TouchPad and TouchPad cable 608378 001 Fan heat sink assembly includes replacement thermal material 608379 001 Audio USB board includes cable 608380 001 Power connector cable 60838 1 001 Speakers include cable 608382 001 SIM WWAN board includes cable 608383 001 Screw Kit 608384 001 Door Kit for use only with standard computer models includes the battery cover and the memory module wireless module compartment cover NOTE See Door Kit on page 24 for more Door Kit component information 608385 001 Cable Kit includes the Bluetooth module cable 609940 001 90W PFC RC V HP Smart AC adapter 609947 001 90W PFC RC V EM HP Smart AC adapter 612259 001 Intel Core i7 740QM 1 73 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache Quad Core includes replacement thermal material 612260 001 Intel Core i7 840QM 1 86 to 3 06 GHz 45W turbo processor 1333 MHz FSB 8 MB L3 cache Quad Core includes replacement thermal material 613584 001 Intel Core i3 370M 2 40 GHz 25W processor 1066
27. i5 460M 2 53 GHz 35W turbo processor 1066 MHz FSB 3 L3 cache Dual Core 626039 001 Intel Core i5 450M 2 40 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core 613585 001 Intel Core 15 430 2 26 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core 597624 001 Intel Core 13 390 2 66 GHz 35W processor 1066 MHz FSB 3 MB 13 cache Dual Core 634692 001 Intel Core i3 380M 2 53 GHz 35W processor 1066 MHz FSB 3 L3 cache Dual Core 625823 001 Intel Core i3 370M 2 40 GHz 25W processor 1066 MHz FSB 3 L3 cache Dual Core 613584 001 Chapter 4 Removal and replacement procedures Description Spare part number Intel Core i3 350M 2 26 GHz 25W processor 1066 MHz FSB 3 MB L3 cache Dual Core 597623 001 Intel Pentium P6200 2 13 GHz processor 3 MB L3 cache 1066 MHz FSB 625831 001 Intel Pentium P6100 2 00 GHz processor 3 MB L3 cache 1066 MHz FSB 613587 001 Intel Pentium P6000 1 86 GHz processor 3 MB L3 cache 1066 MHz FSB 613586 001 Before removing the processor follow these steps 8 9 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and ba
28. in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used functions 6 Optical drive eject key Ejects the optical drive Top 8 Lights Item Component Description 1 TouchPad off indicator e Amber The TouchPad is off e Off The TouchPad is on 2 Power light White The computer is on Blinking white The computer is in the Sleep state e The computer is off or in Hibernation 3 Mute light e Amber Computer sound is off e Computer sound is on 4 Wireless light White An integrated wireless device such as a WLANI device is on NOTE Wireless devices are enabled ot the factory e Amber All wireless devices are off Chapter 2 External component identification TouchPad jj D ira E S SS SS ae i ltem Component Description 1 TouchPad off indicator Turns the TouchPad on and off Quickly double tap the TouchPad off indicator to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Top Item Component Description 1 WWAN antennas
29. it Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits Component replacement procedures 73 Reverse this procedure to install fan heat sink assembly Processor 74 E NOTE The processor spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part number 634366 001 Description Spare part number Intel Core i7 840QM 1 86 to 3 06 GHz 45W turbo processor 1333 MHz FSB 8 L3 cache 612260 001 Quad Core Intel Core i7 820QM 1 73 to 3 06 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache 583053 001 Quad Core Intel Core i7 740QM 1 73 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache 612259 001 Quad Core Intel Core i7 720QM 1 60 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache 586170 001 Quad Core Intel Core i5 580M 2 66 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core 625825 001 Intel Core 15 560 2 53 GHz 35W turbo processor 1066 MHz FSB 3 MB 13 cache Dual Core 625824 001 Intel Core 15 540 2 53 GHz 35W turbo processor 1066 MHz FSB 3 L3 cache Dual Core 594188 001 Intel Core 15 520 2 40 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core 594187 001 Intel Core i5 480M 2 66 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache Dual Core 634693 001 Intel Core
30. ort 92 Backing up your PEL Gui Tu Ee eg tdt d vun RE DIS UN 93 Using Windows Backup and Restore 93 Using system restore polnls oer eodein eer es eset eoe odes ds 94 When to create restore points ccccecccceesceeceeseeeeeeeeeeeseeeeeeseseeeeeeeaseenes 94 Create a system restore point ssssssssssssssssssseeeeeee meme 94 Restore to a previous date and time 94 8 Connector piri assignmenls 95 Zudem microphone eco 95 Audio out headphone veh bideet opt depp b esu MN Edel actu epa ven Ru bHR rM p 95 pu EK 96 R 45 network BRONCE RET gt 97 MCN lE i BUT MENT PLE 97 9 Powertord set reguirements iuessenesenbbevRPeTESRP UE RE VE TR IE PRIME FE PEe FEDERER EPEMEE iia 98 Requirements for all Counties cerei Yi neos ied since e ipe cultis pue En Hi pe nee v eue eau vanes 98 Requirements for specific countries and regions sssssssssssseeeneeeen eene 99 LE RTT 100 BANEN D PE 100 e EI E DDR UU POE 100 7 5 106 vii viii 1 Product description Category Product Name Description HP ENVY 14 Notebook PC Processors Intel Core i7 840QM 1 86 to 3 06 GHz 45W turbo processor 1333 MHz FSB 8 L3 cache
31. rpm hard drive includes hard drive bracket Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts b
32. standard computer 616270 001 models 14 5 in LED HD AntiGlare flush glass WVA display assembly for use only on standard computer 608366 001 models Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 78 Chapter 4 Removal and replacement procedures 5 Remove the memory module wireless module compartment cover see WLAN module on page 47 6 Remove the top cover see Top cover on page 56 Remove the display assembly 1 Close the computer Turn the computer upside down with the front toward yov Disconnect the wireless antenna cables 1 from the WWAN and WLAN modules Release the wireless antenna cables from the routing clips 2 built into the base enclosure Release the grounding tape 3 that secures the WWAN antenna cables to the base enclosure m m p Detach the wireless antenna cables 4 from the routing channel built into the base enclosure The wireless antenna cables are attached to the base enclosure with double sided tape 7 Release the wirele
33. the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 Remove the memory module 1 Press in on the SIM 1 to release it from the SIM slot 2 Remove the SIM 2 from the SIM slot Install the SIM by inserting it into the SIM slot until you hear a click Mass storage device NOTE The mass storage device spare part kit includes a bracket Component replacement procedures 41 42 Description Spare part number Hard drive includes hard drive bracket 750 GB 7200 rpm 633252 001 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 631161 001 500 GB 7200 rpm 634919 001 320 GB 7200 rpm 603783 001 250 GB 7200 rpm 608369 001 750 GB 5400 rpm only does not include hard drive bracket or screws 634250 001 Solid state drive includes hard drive bracket 256 GB 608368 001 160 GB 608367 001 Hard Drive Hardware Kit includes hard drive bracket and screws 608373 001 Before removing the mass storage device follow these steps 1 Shut down the computer If you are unsure whether the
34. the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 Remove the memory module wireless module compartment cover see WLAN module on page 47 Remove the top cover see Top cover on page 56 Remove the keyboard 1 2 Turn the top cover upside down with the front toward you Press on the back of the keyboard 1 through the opening in the top cover until the keyboard disengages from the top cover Component replacement procedures 59 3 Release the keyboard light cable 2 and the keyboard cable 3 through their respective openings in the top cover 4 Turn the top cover and keyboard right side up with the front toward you 5 Swing the rear edge of the keyboard 1 up and forward until it rests at an angle 6 Slide the keyboard 2 back at an angle until the tabs on the front edge of keyboard disengage from the slots in the top cover 7 Remove the keyboard Reverse this procedure to install the keyboard 60 Chapter 4 Removal and replacement procedures Audio USB board Description Spare part number Audio USB board includes cable 608
35. 001 Intel Core i3 380M 2 53 GHz 25W processor 1066 MHz FSB 3 MB 13 cache Dual Core includes replacement thermal material 625824 001 Intel Core 15 560 2 66 GHz 35W turbo up to 3 20 GHz processor 1066 MHz FSB 3 MB L3 cache Dual Core includes replacement thermal material 625825 001 Intel Core 15 580 2 66 GHz 35W turbo up to 3 33 GHz processor 1066 MHz FSB 3 MB L3 cache Dual Core includes replacement thermal material 625831 001 Intel Pentium P6200 2 13Hz processor 1066 MHz 3 MB L3 cache includes replacement thermal material 626039 001 Intel Core 15 460 2 53 GHz 35W turbo processor 1066 MHz FSB 3 13 cache Dual Core includes replacement thermal material 629879 001 Door Kit for use only with Beats Edition computer models includes the battery cover and the memory module wireless module compartment cover 631161 001 640 GB 5400 rpm hard drive includes hard drive bracket 633252 001 750 GB 7200 rpm hard drive includes hard drive bracket 634250 001 750 GB 5400 rpm hard drive does not include hard drive bracket 634366 001 Thermal Material Kit includes replacement thermal pads and thermal paste 634692 001 Intel Core i3 390M 2 66 GHz 35W processor 1066 MHz FSB 3 MB 13 cache Dual Core includes replacement thermal material 634693 001 Intel Core 15 480 2 66 GHz 35W turbo up to 2 93 GHz processor 1066 MHz FSB 3 MB L3 cache Dual Core includes replacement thermal material 634919 001 500 GB 7200
36. 19400 AD1 Foruse in Denmark Finland 619400 DH1 e Foruse in Spain 619400 071 and Norway e For use in France 619400 051 e Foruse in Switzerland 619400 BG1 Foruse in Germany 619400 041 e For use in Taiwan 619400 AD1 e Forusein Italy 619400 061 e Foruse in Thailand 619400 281 Foruse in Japan 619400 291 e For use in the United Kingdom 619400 031 and Singapore e _ For use in Latin America 619400 161 Foruse in the United States 619400 001 For use only on standard computer models Foruse in Portugal 608375 131 Foruse in Belgium 608375 A41 e For use in Russia 608375 251 Chapter 4 Removal and replacement procedures For use in country or region Spare part number For use in country or region Spare part number Forusein Brazil 608375 201 Foruse in Saudi Arabia 608375 171 Foruse in Canada 608375 121 Foruse in South Korea 608375 AD1 e Foruse in Denmark Finland 608375 DH1 e For use in Spain 608375 171 and Norway e For use in France 608375 051 e Forusein Switzerland 608375 BG1 Foruse in Germany 608375 041 e For use in Taiwan 608375 AB1 e Forusein Italy 608375 061 e Forusein Thailand 608375 281 e Foruse in Japan 608375291 Forusein Turkey 608375 141 e For use latin America 608375 161 e For use in the United Kingdom 608375 031 and Singapore For use in the Netherlands 608375 B31 For use in the United States 608375 001 Before removing the keyboard follow these steps 6 Shut down
37. 25825 001 cache Dual Core Intel Core 15 560 2 53 to 3 20 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 625824 001 cache Dual Core Intel Core 15 540 2 53 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache 594188 001 Dual Core Intel Core i5 520M 2 40 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache 594187 001 Dual Core Intel Core i5 480M 2 66 to 2 93 GHz 35W turbo processor 1066 MHz FSB 3 13 634693 001 cache Dual Core Intel Core 15 460 2 53 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache 626039 001 Dual Core Intel Core i5 450M 2 40 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache 613585 001 Dual Core Intel Core i5 430M 2 26 GHz 35W turbo processor 1066 MHz FSB 3 MB L3 cache 597624 001 Dual Core Intel Core 13 390 2 66 GHz 35W processor 1066 MHz FSB 3 L3 cache 634692 001 Dual Core Intel Core i3 380M 2 53 GHz 35W processor 1066 MHz FSB 3 MB L3 cache 625823 001 Dual Core Intel Core i3 370M 2 40 GHz 25W processor 1066 MHz FSB 3 MB L3 cache 613584 001 Dual Core Computer major components 21 22 Item Description Spare part number Intel Core 13 350 2 26 GHz 25W processor 1066 MHz FSB 3 MB L3 cache 597623 001 Dual Core Intel Pentium P6200 2 13 GHz processor 1066 MHz FSB 3 L3 cache 625831 001 Intel Pentium P6100 2 00 GHz processor 1066 MHz FSB 3 MB L3 cache 613587 001 Intel Pentium
38. 379 001 Before removing the audio USB board follow these steps 1 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 Remove the memory module wireless module compartment cover see WLAN module on page 47 Remove the top cover see Top cover on page 56 Remove the audio USB board 1 2 Disconnect the speaker cable 1 from the audio USB board Release the grounding tape 2 that secures the audio USB board cable to the base enclosure Release the ZIF connector to which the audio USB board cable is attached and then disconnect the cable 3 from the system board Remove the Phillips PM2 5x4 0 screw 4 that secures the audio USB board to the base enclosure Component replacement procedures 61 5 Remove the audio USB board 5 and cable Reverse this procedure to install the audio USB board and cable Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 608385 001 Description Spare part
39. 67 System board aec ___ 68 Fan heot sink assembly icis bd rani sai rendo vase nresard usc bak ord eimisa opa une bem bans 72 iiis s mmm Tc em 74 Ol MM 77 Display assembly feat to van ioa TARNA EEA 78 5 Setup Utility BIOS M MM ro dbi ts 81 Starting let 81 Ite s 81 Changing the language of Setup Utility 81 Navigating and selecting in Setup Utility 82 Displaying system information URP IE 82 Restoring factory default settings in Setup Utility ssssssseeeee 82 tp 83 Updating Ri qo RECRUIT 83 Determining the BIOS version Cotes _ 83 Downloading a BIOS 0006 84 E enisinia 86 Computer 86 14 5 inch SVA display 87 Hard drive specie aS ooa ei ted ubera 88 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications 89 7 Backup ond ELS uu M unaibenendinanaineidesiied enensiuiensionadsianes 90 Recovery 91 Performing a system recovery cre s b b 92 Recovering using the dedicated recovery partition 92 Recovering using the recovery discs iiie
40. ATA Accelerometer HP Mobile Data Protection System 3D Chapter 1 Product description Category Optical drive Description Supports the following single hard drive configurations e 750GB 7200 rpm 750 0 5400 rpm 640GB 7200 rpm e 640 GB 5400 rpm 500 GB 7200 rpm e 320GB 7200 rpm e 250GB 7200 rpm Supports the following single solid state drive configurations 256GB 160 GB Fixed Serial ATA 12 7 mm tray load Audio and video Supports a DVD RW and CD RW Super Multi Double Layer Combo Drive 2 dual array Integrated omnidirectional digital microphones with beam forming echo cancellation noise suppression software IDT92HD80 HD audio with D3 mode support Supports Microsoft Premium Requirements Dolby advanced audio 2 Pavilion branded Altec Lansing speakers Low light HD webcam fixed no tilt with activity LED 1280x720 by 24 frames per second Ethernet Integrated Realtek RTL811DL 10 100 1000 GB network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats Broadcom 43224 802 11a b g n 2x2 WiFi Adapter e ntel Centrino Advanced N 6200 802 11a b g n 2x2 WLAN module e Intel Centrino Advanced N 6200 802 11a b g 2 2 WLAN module e Intel Centrino Wireless N WiMAX 6150 WLAN module
41. P6000 1 86 GHz processor 1066 MHz FSB 3 MB L3 cache 613586 001 Thermal Material Kit not illustrated includes replacement thermal pads and 634366 001 thermal paste 13 Fan heat sink assembly includes replacement thermal material 608378 001 Thermal Material Kit not illustrated includes replacement thermal pads and 634366 001 thermal paste 14 Speakers include cable 608381 001 15 Base enclosure includes 4 rubber feet For use only on Beats Edition computer models 619401 001 For use only on standard computer models 608376 001 16 Battery connector board includes cable 617265 001 17 Battery 8 cell 59 Wh 2 00 Ah Li ion battery 593548 001 6 cell 62 Wh 2 80 Ah Li ion battery 602410 001 18 HSPA EV DO WWAN module 531993001 19 Hard drive includes hard drive bracket 750 GB 7200 rpm 633252 001 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 631161 001 500 GB 7200 rpm 634919 001 320 GB 7200 rpm 603783 001 250 GB 7200 rpm 608369 001 750 GB 5400 rpm does not include hard drive bracket or screws 634250 001 Solid state drive includes solid state drive bracket 256 GB 608368 001 160 GB 608367 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket and screws 608373 001 20 Memory modules 2 10600 1333 MHz 4096 MB 599092 001 2048 MB 598856 001 Chapter 3 Illustrated parts catalog Item Description Spare part number 1024 MB 598859 001 21 RTC battery includes cable
42. al agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the hard drive see Mass storage device on page 41 Remove the WWAN module 1 Disconnect the WWAN antenna cables from the terminals on the WWAN module NOTE The 1 red WWAN antenna cable is connected to the WWAN module 1 Main terminal The 2 blue WWAN antenna cable is connected to the WWAN module 2 Aux terminal 44 Chapter 4 Removal and replacement procedures 2 Remove the two Phillips PM2 0x3 0 screws that secure the WWAN module to the system board The WWAN module tilts up 3 Remove the WWAN module by pulling the module away from the slot at an angle NOTE Ifthe WWAN antennas not connected to the terminals on WWAN module the protective sleeves must be installed on the
43. al limits for plastic surfaces The computer operates well within this range of temperatures 14 5 inch SVA display specifications Metric U S Dimensions Width 33 2 13 1 in Height 18 7 cm 7 4 in Diagonal 37 1 cm 14 6 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Backlight LED Character display 80 x 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical 14 5 inch SVA display specifications 87 Hard drive specifications 88 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 1019 1018 101g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security security security security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 1 250 242 8 976 752 24 625 121 43 488 376 12 67 0 3 0 Disk rotational speed 5400 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical su
44. and double sided tape 581926 001 22 WLAN module Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda 582564 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania 582564 002 Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique
45. arts catalog Item Description Spare part number 1 14 5 in LED HD AntiGlare flush glass display assembly includes display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers SVA display assembly for use only on Beats Edition computer models 619399 001 SVA display assembly for use only on standard computer models 616270 001 WVA HD display assembly for use only on standard computer models 608366 001 2 Keyboard includes keyboard cable and keyboard light cable For use only on Beats Edition computer models e For use in Belgium 619400 A41 e Forusein Brazil 619400 201 e Foruse in Canada 619400 121 e For use in Denmark Finland and Norway 619400 DH1 e For use in France 619400 051 e in Germany 619400 041 e For use in Italy 619400 061 e For use in Japan 619400 291 e For use in Latin America 619400 161 e Foruse in the Netherlands 619400831 e For use in Russia 619400 251 e For use in Saudi Arabia 619400 171 e Foruse in South Korea 619400 AD1 e For use in Spain 619400 071 e Foruse in Switzerland 619400 BG1 e For use in Taiwan 619400 AB1 e For use in Thailand 619400 281 e Forusein the United Kingdom and Singapore 619400 031 Foruse in the United States 619400 001 For use only on standard computer models e For use in Belgium 608375 A41 Forusein Brazil 608375 201 Fo
46. ble and keyboard light cable 619400 041 Keyboard for use only on Beats Edition computer models in Germany includes keyboard cable and keyboard light cable 619400 051 Keyboard for use only on Beats Edition computer models in France includes keyboard cable and keyboard light cable 619400 071 Keyboard for use only on Beats Edition computer models in Spain includes keyboard cable and keyboard ight cable 619400 121 Keyboard for use only on Beats Edition computer models in Canada includes keyboard cable and keyboard light cable 619400 161 Keyboard for use only on Beats Edition computer models in Latin America includes keyboard cable and keyboard light cable 619400 171 Keyboard for use only on Beats Edition computer models in Saudi Arabia includes keyboard cable and keyboard light cable 619400 201 Keyboard for use only on Beats Edition computer models in Brazil includes keyboard cable and keyboard ight cable 619400 251 Keyboard for use only on Beats Edition computer models in Russia includes keyboard cable and keyboard light cable 619400 281 Keyboard for use only on Beats Edition computer models in Thailand includes keyboard cable and keyboard light cable 619400 291 Keyboard for use only on Beats Edition computer models in Japan includes keyboard cable and keyboard ight cable 619400 A41 Keyboard for use only on Beats Edition computer models in Belgium includes keyboard cable and keyboard light cable 619400 AB1 Keyboard for us
47. can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 37 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 67 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacemen
48. computer 2 USB ports 2 Connect optional USB devices 3 Audio out headphone jack Audio in Produces sound when connected to optional powered microphone jack stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 12 Chapter 2 External component identification Right side Seabee 1 Component Power light Description e White The computer is on Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2
49. d then restart the computer Follow the on screen instructions Chapter 7 Backup and recovery Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times E NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using system restore points Store personal files in the Documents library and back up this folder periodically e Save customized settings a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences Using Windows Backup and Restore Windows Backup and Restore allows you to back up individual files or back up the entire computer image Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start
50. dcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Sequential part number listing 27 28 Spare part number 582564 002 583053 001 586170 001 Description Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Mal
51. e file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Chapter 5 Setup Utility BIOS NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 85 6 Specifications Computer specifications 86 Metric U S Dimensions Width 35 6 cm 14 02 in Depth 23 70 cm 9 33 in Height front to back 2 77 cm to 2 82 cm 1 09 into 1 11 in Weight 2 38 kg 5 25 lbs Input power Operating voltage 19 0 V dc 4 74 A 90W Operating current 4 74 A Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 2 ms halfsine Nonoperating 200 g 2 ms half sine Random vibration Operating Chapter 6 Specifications 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Metric U S Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify therm
52. e only on Beats Edition computer models in Taiwan includes keyboard cable and keyboard light cable 619400 AD1 Keyboard for use only on Beats Edition computer models in South Korea includes keyboard cable and keyboard light cable Sequential part number listing 31 32 Spare part Description number 619400 B31 Keyboard for use only on Beats Edition computer models in the Netherlands includes keyboard cable and keyboard light cable 619400 BG1 Keyboard for use only on Beats Edition computer models in Switzerland includes keyboard cable and keyboard light cable 619400 DH1 Keyboard for use only on Beats Edition computer models in Denmark Finland and Norway includes keyboard cable and keyboard light cable 619401 001 Base enclosure for use only on Beats Edition computer models includes 4 rubber feet 619402 001 Top cover for use only on Beats Edition computer models includes power button board and cable and TouchPad and TouchPad cable 619997 001 Intel Centrino Wireless N WiMAX 6150 WLAN module 621046 001 640 GB 7200 rpm hard drive includes hard drive bracket 622391 001 Beats Edition protective cover 623899 001 Standard protective cover 625485 001 Bluetooth module includes gasket NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 608385 001 625823
53. edures 71 9 Remove the system board 2 by sliding it up and to the left at an angle Reverse this procedure to install the system board Fan heat sink assembly Description Spare part number Fan heat sink assembly includes replacement thermal material 608378 001 NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the hard drive see Mass storage device on page 41 6 Remove t
54. eing removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 33 Drive handling Z CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage 34 Electronic component
55. el Core 15 540 2 53 GHz 35W turbo processor 1066 MHz FSB 3 13 cache Dual Core includes replacement thermal material 597623 001 Intel Core i3 350M 2 26 GHz 25W processor 1066 MHz FSB 3 13 cache Dual Core includes replacement thermal material 597624 001 Intel Core i5 430M 2 26 GHz 35W turbo processor 1066 MHz FSB 3 13 cache Dual Core includes replacement thermal material 598856 001 598859 001 2048 MB memory module PC3 10600 1333 MHz 1024 MB memory module PC3 10600 1333 MHz 599092 001 4096 MB memory module PC3 10600 1333 MHz 602410 001 6 cell 62 Wh 2 80 Ah Li ion battery 603783 001 608364 001 608365 001 320 GB 7200 rpm hard drive includes hard drive bracket System board for use only on computer models equipped with an Intel Core i5 i3 or Pentium processor includes replacement thermal material System board for use only on computer models equipped with an Intel Core 17 processor includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part Description number 608366 001 14 5 in LED HD AntiGlare flush glass WVA display assembly for use only on standard computer models includes display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers 608367 001 160 GB solid state dri
56. er Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 Remove the hard drive see Mass storage device on page 41 Remove the memory module wireless module compartment cover see WLAN module on page 47 Disconnect the battery charger board ribbon cable from the system board see Battery connector board on page 54 Remove the top cover see Top cover on page 56 Disconnect the optical drive cable from the system board see Optical drive on page 65 Remove the system board see System board on page 68 Remove the speakers 1 2 Disconnect speaker cable 1 from the audio USB board Remove the four Phillips PM2 0x3 0 screws 2 that secure the speakers to the base enclosure Component replacement procedures 77 3 Remove the speakers 3 Reverse this procedure to install the speakers Display assembly NOTE The display assembly spare part kit includes a display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers Description Spare part number 14 5 in LED HD AntiGlare flush glass SVA display assembly for use only on Beats Edition 619399 001 computer models 14 5 in LED HD AntiGlare flush glass SVA display assembly for use only on
57. f it is necessary to replace the optical drive connector board Remove the Philllips PM2 0x3 0 screw 1 that secures the connector board to the optical drive b Remove the connector board 2 Reverse this procedure to install the optical drive cable Power connector cable Description Spare part number Power connector cable 608380 001 Before removing the power connector cable follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 Remove the memory module wireless module compartment cover see WLAN module on page 47 di Remove the top cover see Top cover on page 56 Component replacement procedures 67 Remove the power connector cable 1 Disconnect the power extension cable 1 from the battery connector board 2 Release the power extension cord 2 from the system board The power extension cord is attached to the system board with double sided tape 3 Disconnect the power connector cable 3 from the system board 4 Release the power connector 4 from the alignment cl
58. from the battery charger board 7 Remove the battery charger board 3 Reverse this procedure to install the battery charger board Component replacement procedures 55 Top cover 56 E NOTE The top cover spare part kit includes the power button board and cable and TouchPad and cable Description Spare part number For use only on Beats Edition computer models 619402 001 For use only on standard computer models 608377 001 Before removing the top cover follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see WLAN module on page 47 Remove the top cover 1 Remove the eight Phillips PM2 5x7 0 screws that secure the top cover to the computer Chapter 4 Removal and replacement procedures 2 Pommes 7 9 Remove the three Phillips PM2 0x3 0 screws that secure the top cover to the computer in the battery bay Turn the computer right side up with the front toward you Open the computer as far as it will
59. he memory module wireless module compartment cover see WLAN module on page 47 72 Chapter 4 Removal and replacement procedures 9 10 Disconnect the battery charger board ribbon cable from the system board see Battery connector board on page 54 Remove the top cover see Top cover on page 56 Disconnect the optical drive cable from the system board see Optical drive on page 65 Remove the system board see System board on page 68 Remove the fan heat sink assembly 1 2 3 4 399 Turn the system board upside down with the front toward you Disconnect the two fan cables 1 from the system board Loosen the nine captive screws 2 that secure the fan heat sink assembly to the system board Remove the fan heat sink assembly 3 NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach it NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the processor each time the fan heat sink assembly is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it A thermal pad is used on the PCH chip 3 and the heat sink section 4 that services it Thermal paste is used on the graphics subsystem chip 5 and the heat sink section 6 that services
60. hrough the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 and then remove the following components d SIM see SIM on 41 b Hard drive see Mass storage device on page 41 Component replacement procedures 63 WWAN module see WWAN module on page 44 d Memory module wireless module compartment cover see WLAN module on page 47 e cover see Top cover on page 56 Remove the SIM WWAN board 1 2 3 Disconnect the Bluetooth module cable 1 from the SIM WWAN board Release the grounding tape 2 that secures the SIM WWAN cable to the base enclosure Release the ZIF connector to which the SIM WWAN board cable is attached and then disconnect the cable 3 from the system board Remove the Phillips PM2 0x3 0 screw 4 that secures the SIM WWAN board to the base enclosure Remove the SIM WWAN board 5 and cable Reverse this procedure to install the SIM WWAN board and cable 64 Chapter 4 Removal and replacement procedures Optical drive Description Spare part number DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe includes cable 608374 001 connector board and retention rails Before removing the optica
61. ility Changing the language of Setup Utility LP 2 3 4 5 Start Setup Utility Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Starting Setup Utility 81 Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in list or to toggle a field for example Enable Disable field use either the arrow keys or f5 and f To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press 11 Displaying system information 1 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility
62. in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 Component replacement procedures 47 Remove the WLAN module 1 Remove the five Phillips PM2 0x3 0 screws 1 that secure the memory module wireless module compartment cover to the computer 2 Slide the memory module wireless module compartment cover 2 toward the back of the computer until the tabs on the cover disengage from the slots in the base enclosure 3 Remove the memory module wireless module compartment cover The memory module wireless module compartment cover is included in the Door Kit spare part numbers 608384 001 for use only with standard computer models and 629879 001 for use only with Beats Edition computer models 48 Chapter 4 Removal and replacement procedures 4
63. ip built into the base enclosure 5 Remove the power connector cable Reverse this procedure to install the power connector cable System board NOTE The system board spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part number 634366 001 Description Spare part number For use only on computer models equipped with an Intel Core i7 processor 608365 001 For use only on computer models equipped with an Intel Core i5 i3 or Pentium processor 608364 001 68 Chapter 4 Removal and replacement procedures Before removing the system board follow these steps 1 8 9 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 Remove the hard drive see Mass storage device on page 41 Remove the memory module wireless module compartment cover see WLAN module on page 47 Disconnect the battery charger board ribbon cable from the system board see Battery connector board on page 54 Remove the top cover see Top cover on page 56 Disconnect
64. isplay panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Z AWARNING backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 104 Chapter 10 Recycling 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 105 Index Symbols Numerics processor product description 1 removal 74 spare part numbers 21 28 30 31 32 74 A AC adapter spare part numbers 26 30 accessory battery connector 15 action keys 7 antenna locations 10 audio product description 3 audio in jack connector pinout 95 location 12 audio out jack connector pinout 95 location 12 audio USB board removal 61 spare part number 20 30 61 B base enclosure spare part numbers 22 30 32 battery removal 39 spare part numbers 22 28 39 battery bay 15 battery connector board removal 54 spare partnumber 22 31 54 battery cover illustrated 24 106 Index removal 39 spare part numbers 40 battery light 14 battery relea
65. izer to dissipate electric charges Workstation guidelines 36 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps
66. l drive follow these steps M m 2 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery cover and battery see Battery on page 39 Remove the memory module wireless module compartment cover see WLAN module on page 47 Remove the top cover see Top cover on page 56 Remove the optical drive LP 2 3 4 Close the computer Turn the computer upside down with the front toward you Release the ZIF connector 1 to which the optical drive cable is attached and then disconnect the cable 2 from the system board Turn the computer rightside up with the front toward yov Component replacement procedures 65 5 Open the computer as far as it will open 6 Remove the four Phillips PM2 0x3 0 screws 1 that secure the optical drive to the base enclosure 7 Remove the optical drive 2 8 If it is necessary to replace the optical drive retention rails Remove the four Philllips PM2 0x3 0 screws 1 that secure the retention rails to the optical drive b Remove the retention rails 2 66 Chapter 4 Removal and replacement procedures 9 I
67. lure Creating a set of recovery discs Recovery Manager software feature Backing up your information Creating system restore points Recovering a program or driver Performing a full system recovery from the partition or recovery discs Ef NOTE Recovery discs have been included if your computer does not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition click Start rightclick Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window Chapter 7 Backup and recovery Recovery discs HP recommends that you create recovery discs to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot recover using the recovery partition tools Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB h
68. n turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery cover release latch 1 The battery cover releases forward 2 Component replacement procedures 39 40 Remove the battery cover The battery cover is included in the Door Kit spare part numbers 608384 001 for use only with standard computer models and 629879 001 for use only with Beats Edition computer models Slide the right battery release latch 1 to unlock the battery Slide and hold the left battery release latch 2 to release the battery Pull the battery tab 3 and then remove the battery from the computer To insert the battery We Align the tabs on the front edge of the battery with the notches on the front edge of the battery bay Rotate the rear edge of the battery down into the battery bay until it is seated Slide the right battery release latch to lock the battery into place The left battery release latch will automatically lock into place Replace the battery cover and then slide the battery cover back until it is seated The battery cover release latch will automatically lock into place Chapter 4 Removal and replacement procedures SIM Before removing
69. n in the country or region where it will be used Requirements for specific countries and regions 99 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display Z WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Z CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully E NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end oHife Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 09 NOTE The procedures provided in this chapter are general disassembly instructions
70. number Bluetooth module with gasket 625485 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see WLAN module on page 47 6 Remove the top cover see Top cover on page 56 62 Chapter 4 Removal and replacement procedures Remove the Bluetooth module 2 3 4 Disconnect the Bluetooth module cable 1 from the SIM WWAN board Release the Bluetooth module cable from the routing clips 2 built into the base enclosure Release the Bluetooth module 3 from the retention clip built into the base enclosure Remove the Bluetooth module and cable Reverse this procedure to install the Bluetooth module and cable SIM WWAN board Description Spare part number SIM WWAN board includes cable 608382 001 Before removing the SIM WWAN board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down t
71. oint created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System Inthe left pane click System protection Click the System Protection tab Click System Restore 2 3 4 5 Follow the on screen instructions 94 Chapter 7 Backup and recovery 8 Connector pin assignments Audio in microphone Pin Signal Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone 95 HDMI 96 1217151311 9 7 5 3 1 COEOHOHOHOHO HOHER 18 16 14 12 10 8 4 Z Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data O shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell Chapter 8 Connector pin assignments RJ 45 network 12345678 Pin Signal Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 5 VDC 2 Data 3 Data A Ground RJ 45 network 97 98 9 Power cord set requirements The wide range input feature of the c
72. omputer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 9 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Italy IMQ 1
73. oon as you set up the computer Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering using the dedicated recovery partition On some models you can perform a recovery from the partition on the hard drive accessed by clicking Start or pressing the 11 key This type of recovery restores the computer to its factory condition without using recovery discs To restore the computer from the partition follow these steps 1 2 3 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 1 1 while the F11 HP Recovery message is displayed on the screen Click System Recovery in the Recovery Manager window Follow the on screen instructions Recovering using the recovery discs 92 1 2 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive an
74. open Lift the front edge of top cover 1 until the TouchPad cable is accessible Release the ZIF connector to which the TouchPad cable is attached and then disconnect the cable 2 from the system board Slide the top cover 1 forward until the power button board cable keyboard cable and keyboard light cable are accessible Release the power button board cable 2 from the fan surface The power button board cable is attached to the fan surface with double sided tape Disconnect the power button board cable 3 from the system board 10 Release the ZIF connector to which the keyboard light cable is attached and then disconnect the cable 4 from the system board Component replacement procedures 57 11 Release the ZIF connector to which the keyboard cable is attached and then disconnect the cable 5 from the system board 12 Remove the top cover Reverse this procedure to install the top cover Keyboard 58 NOTE The keyboard spare part kit includes a keyboard cable and a keyboard light cable For use in country or region Spare part number For use in country or region Spare part number For use only on Beats Edition computer models e _ For use in the Netherlands 619400 B31 e For use in Belgium 619400 A41 e Foruse in Russia 619400 251 e For use in Brazil 619400 201 e _ use in Saudi Arabia 619400 171 Foruse in Canada 619400 121 e For use in South Korea 6
75. pport for details Chapter 6 Specifications DVD RW and CD RW Super Multi Double Layer Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD R and CD RW CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video DVD R DVD RW DVD R DVD RW CD Multisession CD CD EXTRA DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 175 ms lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD RW and CD RW Super Multi Double Layer Combo Drive specifications 89 90 7 Backup and recovery Recovery after a system failure is as good as your most recent backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a computer fai
76. r 24 Chapter Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Hard drive includes hard drive bracket and screws 750 GB 7200 rpm 633252 001 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 631161 001 500 GB 7200 rpm 634919 001 320 GB 7200 rpm 603783 001 250 GB 7200 rpm 608369 001 750 GB 5400 rpm does not include hard drive bracket or screws 634250 001 2 Solid state drive includes solid state drive bracket 256 GB 608368 001 160 GB 608366 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket and 608373 001 screws DVD RW and CD RW Super Multi Double Layer Combo Drive 608374 001 with LightScribe includes cable connector board and retention rails Mass storage devices 25 Miscellaneous parts 26 Description AC adapter Spare part number 90W PFC RC V HP Smart AC adapter 609940 001 90W PFC RC V EM HP Smart AC adapter 609947 001 90W PFC RC V EM 3W 616072 001 HDMI to VGA adapter 530607 001 Power cord For use in Argentina 490371 D01 For use in Italy 49037 1 061 For use in Australia 490371 011 For use in Thailand 49037 1 201 For use in Brazil 49037 1 202 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 49037 1 021 For use in India 49037 1 D61 For use in Japan 490371 291 For use in North America 49037 1 001 For use in the People s
77. r pinout 97 location 13 operating system product description 5 optical drive location 12 precautions 34 product description 3 removal 65 spare part number 21 25 29 65 specifications 89 optical drive eject key 7 P packaging guidelines 36 part number listing sequential 27 plastic parts service considerations 33 pointing device product description 4 ports eSATA 13 HDMI 13 Mini DisplayPort 13 product description 4 Universal Serial Bus USB 12 13 power button 6 power connector 14 power connector cable removal 67 spare part number 20 30 67 power cord set requirements 98 spare part numbers 26 27 31 power light 8 13 Index 107 power requirements product description 4 product description processors 1 audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1 16 38 product number 16 38 protective cover spare part numbers 26 32 R removal replacement preliminaries 33 procedures 38 right side components 13 RJ 45 jack connector pinout 97 location 13 RTC battery removal 51 spare partnumber 23 27 51 5 Screw Kit spare part number 26 30 security cable slot 13 security product description 4 serialnumber 16 38 service considerations
78. ruse in Canada 608375 121 e For use in Denmark Finland and Norway 608375 DH1 e For use in France 608375 051 Computer major components 19 20 Item Description Spare part number e Foruse in Germany 608375 041 e For use in Italy 608375 061 e Foruse in Japan 608375 291 e Foruse in Latin America 608375 161 e Foruse in the Netherlands 608375 B31 e Foruse in Portugal 608375 131 e For use in Russia 608375 251 e Foruse in Saudi Arabia 608375 171 e Foruse in South Korea 608375 AD1 e For use in Spain 608375 071 e Foruse in Switzerland 608375 BG1 e For use in Taiwan 608375 AB1 e Foruse in Thailand 608375 281 e Foruse in Turkey 608375 141 Foruse in the United Kingdom and Singapore 608375 031 Foruse in the United States 608375 001 3 Top cover includes power button board and cable and TouchPad and TouchPad cable For use only on Beats Edition computer models 619402 001 For use only on standard computer models 608377 001 4 Audio USB board includes cable 608379 001 5 Bluetooth module with gasket 625485 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 608385 001 Cable Kit includes 608385 001 6 Bluetooth module cable 7 SIM WWAN board includes cable 608382 001 8 Power connector cable 608380 001 Door Kit For use only with
79. s 53 Battery connector board 54 Description Spare part number Battery connector board includes cable 617265 001 Before removing the battery connector board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery cover and battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see WLAN module on page 47 Remove the battery connector board 1 Remove the Mylar cover 1 located at the base of the accessory battery connector 2 Remove the two Phillips PM2 5x4 0 screws 2 and the three Phillips PM2 0x3 0 screws 3 that secure the battery charger board to the base enclosure 3 Release the zero insertion force ZIF connector to which the battery charger board cable is connected and then disconnect the cable 4 from the connector Chapter 4 Removal and replacement procedures 4 Release the battery charger board 5 as far as the power cable allows 5 Swing the rear edge of the battery charger board 1 up and forward until it rests upside down in the battery bay 6 Disconnect the power extension cable 2
80. s are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION product be degraded by as little as 700 V
81. s in Turkey includes keyboard cable and keyboard ight cable 608375 161 Keyboard for use only on standard computer models in Latin America includes keyboard cable and keyboard light cable 608375 171 Keyboard for use only on standard computer models in Saudi Arabia includes keyboard cable and keyboard light cable 608375 201 Keyboard for use only on standard computer models in Brazil includes keyboard cable and keyboard ight cable 608375 251 Keyboard for use only on standard computer models in Russia includes keyboard cable and keyboard ight cable 608375 281 Keyboard for use only on standard computer models in Thailand includes keyboard cable and keyboard ight cable 608375 291 Keyboard for use only on standard computer models in Japan includes keyboard cable and keyboard ight cable Sequential part number listing 29 30 Spare part Description number 608375 A41 Keyboard for use only on standard computer models in Belgium includes keyboard cable and keyboard light cable 608375 AB1 Keyboard for use only on standard computer models in Taiwan includes keyboard cable and keyboard light cable 608375 AD1 Keyboard for use only on standard computer models in South Korea includes keyboard cable and keyboard light cable 608375 B31 Keyboard for use only on standard computer models in the Netherlands includes keyboard cable and keyboard light cable 608375 BG1 Keyboard
82. se latch 15 Bluetooth compartment 11 Bluetooth module removal 62 spare part number 20 32 62 bottom components 15 button component 6 buttons power 6 TouchPad 9 Cable Kit spare part number 20 30 cables service considerations 33 chipset product description 2 components bottom 15 button 6 display 10 front 11 keys 7 left side 12 lights 8 right side 13 TouchPad 9 computer feet locations 39 spare partnumber 39 computer partnumber 16 38 computer specifications 86 connector pinout audio in jack 95 audio out jack 95 HDMI port 96 headphone jack 95 microphone jack 95 network jack 97 RI 45 jack 97 Universal Serial Bus USB port 97 connectors service considerations 33 D Digital Media Slot 11 display assembly removal 78 spare part numbers 31 78 display components 10 display panel product description 2 display specifications 87 Door Kit components 24 spare part numbers 30 32 drive light 13 drives preventing damage 34 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 34 removal 65 spare partnumber 21 29 65 specifications 89 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe spare partnumber 25 19 29 20 24 E electrostatic discharge 34 equipment guidelines 37 eSATA port 13 esc key 7 Ethernet product description 3 external media cards product description 4 F fan heat sink assembly removal 72 spare part number 22 30 72
83. ss antenna cables 1 from the opening 2 in the base enclosure 8 Disconnect the display panel cable 3 from the system board Z CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 9 Remove the four Phillips PM2 5x4 0 screws 4 that secure the display assembly to the computer Component replacement procedures 79 10 Remove the display assembly 5 Reverse this procedure to reassemble the display assembly 80 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility NOTE The fingerprint reader select models only cannot be used to access Setup Utility Turnon or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press 110 Using Setup Ut
84. t Service tag 38 When ordering parts or requesting information provide the computer serial number and model number provided on the service tag a i 1 Serial OOOO Product XXXXXXXX Warranty lylyOy Model XXO0QQQX Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Chapter 4 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Battery Description Spare part number 8 cell 59 Wh 2 00 Ah Li ion battery 593548 001 6 cell 62 Wh 2 80 Ah Li ion battery 602410 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernatio
85. ta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Core i7 820QM 1 73 to 3 06 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache Quad Core includes replacement thermal material Intel Core i7 720QM 1 60 to 2 80 GHz 45W turbo processor 1333 MHz FSB 6 MB L3 cache Quad Core includes replacement thermal material 593548 001 8 cell 59 Wh 2 00 Ah Li ion battery 594187 001 Intel Core 15 520 2 40 GHz 35W turbo processor 1066 MHz FSB 3 13 cache Dual Core includes replacement thermal material 594188 001 Int
86. tel Pentium P6200 2 13 GHz processor 1066 MHz 3 MB L3 cache Intel Pentium P6100 2 0 GHz processor 1066 MHz 3 MB L3 cache Intel Pentium P6000 1 86 GHz processor 1066 MHz 3 MB L3 cache 2 Category Description Chipset Intel HM55 Express chipset Platform controller hub PCH Ibex Peak M Graphics Unified memory architecture UMA integrated with shared video memory memory size is dynamic change Intel HD Graphics Supports BD playback with HD decode DX10 1 support and HDMI support Panel 14 5 in high definition HD radiance LED WVA AntiGlare 1600x900 display typical brightness 350 nits 14 5 in HD LED SVA AntiGlare 1366x768 display typical brightness 220 nits All display assemblies include 2 wireless local area network WLAN antenna cables Supports 16 9 wide aspect ratio Lighted logo on top bezel Memory 2 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 8192 GB of system RAM Hard drives DDR3 1333 MHz Supports the following configurations 8192 MB total system memory 4096x2 6144 MB total system memory 4096x1 2048x1 4096 MB total system memory 4096x1 or 2048x2 3072 MB total system memory 2048x1 1024x1 2048 MB total system memory 2048x1 or 1024x2 Supports 6 35 cm 2 5 in hard drives HD and solid state drives SSD 12 5 mm 49 in and 9 5 mm 37 in thicknesses Customer accessible Serial
87. the optical drive cable from the system board see Optical drive on page 65 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 41 WLAN module see WLAN module on page 47 RTC battery see RTC battery on page 51 Memory module see Memory module on page 52 Fan heat sink assembly see Fan heat sink assembly on page 72 Processor see Processor on page 74 Remove the system board 1 Release the ZIF connector to which the audio USB board cable is attached and then disconnect the cable 1 from the system board Component replacement procedures 69 2 Release the connector to which the SIM WWAN board cable is attached and then disconnect the cable 2 from the system board 3 Disconnect the display panel cable 1 from the system board 4 Disconnect the power connector cable 2 from the system board 5 Disconnect the power extension cable 3 from the battery connector board 70 Chapter 4 Removal and replacement procedures 6 Release the power extension cord 4 from the system board The power extension cord is attached to the system board with double sided tape 7 Remove the five Phillips PM2 5x5 0 screws that secure the system board to the base enclosure 8 Lift the left side of the system board 1 until it rests at an angle Component replacement proc
88. ti Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Gatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 802 11a b g n 2x2 WLAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g 2x2 WLAN module 572510 001 Intel Centrino Wireless N WiMAX 6150 WLAN module 619997 001 Z CAUTION prevent an unresponsive system replace the wireless module only with a wireless module authorized for use
89. ttery see Battery on page 39 Remove the hard drive see Mass storage device on page 41 Remove the memory module wireless module compartment cover see WLAN module on page 47 Disconnect the battery charger board ribbon cable from the system board see Battery connector board on page 54 Remove the top cover see Top cover on page 56 Disconnect the optical drive cable from the system board see Optical drive on page 65 10 Remove the system board see System board on page 68 11 Remove the fan heat sink assembly see Fan heat sink assembly on page 72 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 75 2 Lift the processor 2 straight up and remove it E NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on processor socket when you install the processor Reverse this procedure to install the processor 76 Chapter 4 Removal and replacement procedures Speakers Description Spare part number Spea kers include cable 608381 001 Before removing the speakers follow these steps 1 8 9 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the comput
90. ub Guidelines e Purchase high quality DVD R DVD R BD R writable Blu ray or CD R discs DVDs and BDs have a much higher storage capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start All Programs Recovery Manager Recovery Disc Creation 2 Follow the on screen instructions Recovery discs 91 Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive Note the following when performing a system recovery You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create a set of recovery discs entire drive backup as s
91. urface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 17 1 2 External component identification ccccccccsscsscscccsscccesccccescccsscccescccscccsceesescesescesenee 6 tein ae uM Mee I eeu 6 BUHO M 6 KO M 7 ET MEE T oo T LTD 8 HET PRI tren tire tree tere ent rye EET 9 Bi Top Ip 10 ginge ere nee menm 11 Filo PME ct Te Is 12 Eine ART NI RE T 13 Bottom componens serren 15 3 paris catal g ssssssssssssssisssscssssssssssscussssscsssnssssssesssssssisssessssessdssssesossssss sesssnesksss 16 SR lo EAA E A E E A E E 16 Computer EE deka E ese eu Deo E eh a eS 18 Door Kil aeara 24 Mass storage devices certes rete oe bti itor duim s foem ____ SR 25 Aa ete ety evel Lele ig eae en ato atr ind eben eas E a a e tte eee 26 Sequential part number listing 27 4 Removal and replacement procedures Lecce eee eese ee eene entente nnn nnne nnne 33 Preliminary replacement requirements 33 HIM
92. ve includes solid state drive bracket 608368 001 256 GB solid state drive includes solid state drive bracket 608369 001 250 GB 7200 rpm hard drive includes hard drive bracket 608373 001 Hard Drive Hardware Kit includes hard drive bracket and screws 608374 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe includes cable connector board and retention rails 608375 001 Keyboard for use only on standard computer models in the United States includes keyboard cable and keyboard light cable 608375 031 Keyboard for use only on standard computer models in the United Kingdom and Singapore includes keyboard cable and keyboard light cable 608375 041 Keyboard for use only on standard computer models in Germany includes keyboard cable and keyboard light cable 608375 051 Keyboard for use only on standard computer models in France includes keyboard cable and keyboard light cable 608375 061 Keyboard for use only on standard computer models in Italy includes keyboard cable and keyboard light cable 608375 071 Keyboard for use only on standard computer models in Spain includes keyboard cable and keyboard ight cable 608375 121 Keyboard for use only on standard computer models in Canada includes keyboard cable and keyboard ight cable 608375 131 Keyboard for use only on standard computer models in Portugal includes keyboard cable and keyboard ight cable 608375 141 Keyboard for use only on standard computer model
93. versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS 83 84 Downloading a BIOS update CAUTION reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP Web site that provides software for your computer Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start

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