470 User Manual - Sophie Systems
Contents
1. Handsfree operation as described above will be affected if the audio mode option has been activated See the section Customizing your phone for more infor mation Timing a call When you make or answer a call the Timer shows the elapsed time of the call Using Flash The key allows you to access telephone company subscribed services such as call waiting and three way calling These services vary from area to area so contact your telephone company for instructions on using available services with your Model 470 telephone If these instructions say to press the hook switch or receiver button press the key Extension in Use The Extension in use prompt appears on the telephone display and the telephone status light turns on when someone uses another telephone on the same line This message also appears when the telephone is not properly connected to a phone line Using the Redial List The Redial List records the last 5 numbers you dialed Redialing a number 1 Press to view the Redial List 2 Use the VP Mn keys to move the cursor to the number you want to dial 3 Lift the handset to dial the number or press the Dial softkey or G4 to dial the number using Handsfree Deleting the Redial List 1 Press C Redial to view the Redial List 2 Press the DeleteList softkey 3 Press the Delete softkey to confirm odel 470 User Guide 7 Technical Manuals Online http www tech ma2. A MODEL Table Di Contents Introduction ceeseteeesseeeeeeeeeneneee Emergency Service Feature 1 Unpacking the Phone 1 Key Description meeeearaneranear 2 Installation eeemraaemaraneraneer 4 Prompts and Indicators 6 How do use softkeys 6 Display PrOmptS 22 6 Making and Answering Calls 7 Predialing a number 7 Handsfree Calling 7 Timing a Call eeeeeeeeeee 7 Using Flasha noniin 7 Extension in Use 7 Using the Redial List 7 Status lights 0 0 eceeeeeeeeeeeeeeee 8 Using Hold Rey 8 Adjusting the Volume 8 Customizing your phone 9 Setting your Options 9 Using the Directory 11 Adding a name and number to the Directory eee 11 Entering Letters and Characters eeeeeeeeeeeeeeeeeees 11 Finding entries in the Directory iieiaeie iini 11 Changing entries in the Directory iiiki 12 Copying to the Directory 12 Dialing from the Directory 12 Deleting an entry in the DiFOCtO ny Liceo inter eel 12 Deleting all entries in the Directory s Senpi iena 12 Locking the Directory 12 Softkey Memory ssceseeees 13 Saving a name and number to a Softkey Button cere
3. a feature and light to a softkey button You can make the set indicator light come ON when you turn a feature ON and go OFF when you turn that same feature OFF You can only do this with one feature This works well with any service that has separate ON and OFF codes such as Call Forwarding For example you may want the light to remind you that you have turned Call Forwarding ON To do this use one Sreed Dial Memory softkey to turn the indicator light ON when you activate the feature Use the second key to turn the indicator light OFF when you deactivate that same feature The following procedure shows you how to program a FeatureLight ON and OFF key del 470 User Guide 15 Technical Manuals Online http www tech man com To save a FeatureLight ON soft key button 1 2 oS Press Do NOT press a Sreed Dial softkey yet To program the light ON press 1 Press the desired softkey button Enter the telephone company feature code for turning the feature ON Press to move to the name Enter feature name Press to save the name To save a FeatureLight OFF softkey button 1 2 a Press Do NOT press a Sreed Dial softkey yet To program the light OFF press 0 Press the desired softkey button Enter the telephone company feature code for turning the feature OFF Press to move to the name Enter feature name Press to save the name t Contact your telephone company or Tele
4. adaptor and operation of the telephone odel 470 User Guide 1 Technical Manuals Online http www tech man com Key Description Dataport Large 8 Line Backlit Display Navigational Keys Telephone Status Light Handset S Y mm Speaker Status Light Volume Bar Dial Pad Softkeys Tech Si Manuailg Online http www tech man com Reys Key Description Places an active call on hold or releases this call from being held This key also enters pauses during predial or editing mode See the section Using Hold key for more information Redial Displays the last 5 numbers dialed See the section Using the Redial List for more information Goodbye Pressing ends an active call exits an open list such as the Directory or Callers List but if a call is active when the list is open it will also end the call It will not hang up a call that is on hold lets you access nine options to customize your telephone See the section Customizing your phone for more information Adjusts the volume for the handset headset ringer and handsfree speaker See the section Adjusting the Vol ume for more information ea e Pressing CH activates Handsfree so you can make and receive calls without lifting the handset When the audio mode option is activated this key is used to switch between a headset and the Handsfree speakerphone See the sections Handsfree calling and Custom
5. ccsseesee 22 Technical Manuals Online http www tech man com Introduction Congratulations on your purchase of the Model 470 telephone The Model 470 boasts several timesaving and advanced features including e a large 8 line backlit display e a 50 Name Number Directory with 50 entry Callers List e a speakerphone for handsfree calls e up to 30 one touch on screen speed dial positions e a jack for headset usage Use this guide to learn more about the Model 470 s features Emergency Service Feature The Model 470 will provide basic telephone service during a power failure However only the dial pad ringer and handset will function If you are on a handset call during a power interruption the Model 470 will keep the call although the display will not work while the power is off Handsfree calls will not be re established during a power interruption Unpacking the Phone When you unpack your telephone you should ensure that you have all of the following items If any part is missing contact the supplier of your telephone ia UA ee ee handset IU S lt gt o fp J J handset cord telephone i y J 2 line cord e number card and lens stand povver adaptor The power adaptor is 16 VAC 250mA please see the regulatory sheet for safety instructions regarding the power
6. last checked it aa Hew callers XX callers have been deleted from the Callers List to make room for new callers na Callis bumped You must subscribe to a Message Waiting service for this feature to work Consult your local telephone company for information Techhical Manualg Online http www tech man com Making and Answering Calls Predialing a number Predialing lets you view a number before you dial Enter the number using the dial pad before lifting the handset Use the Backsrace softkey or to correct any errors To dial the number lift the handset or press the ial softkey or press 4 Note This feature is not available if you choose to use the Live DialPad option See the sec tion Customizing your phone for more information Handsfree Calling The Handsfree feature allows you to speak to someone without using the handset To dial using Handsfree enter a number and then press lt 4 or the Dial softkey To answer using Handsfree press G4 when a call is ringing To switch between Handsfree and the handset when the handset is off hook press lt 4 When the handset is on hook press C to disconnect a Handsfree call When Handsfree is on the speaker light turns on When the speaker light is on press at any time to mute Handsfree The speaker light will flash and you will hear the caller but they will not hear you To switch between Handsfree and mute press D Note
7. new The old entry will not be erased as a copy is still in the directory That copy can be assigned to another vacant button if desired Assigning a Directory Entry to a Sreed Dial softkey 1 Scroll through the Directory to display the entry you want to place in a Sreed Dial softkey 2 Press Assign second softkey on left 3 Press until the desired Speed Dial Page is reached with a vacant button 4 Press the Sreed Dial softkey Note If the Sreed Dial softkey already has an entry the old entry will be replaced by the new The old entry will not be erased as a copy is still in the directory That copy can be assigned to another vacant button if desired Moving a Speed Dial Entry to a different blank Button This process requires A Removing the entry from the first Sreed Dial softkey and B Assigning it to the new softkey A Removing the Speed Dial entry 1 Press the Directory button CD 2 Press the to scroll through the list or press the first letter of the name to locate the entry to be removed 3 Press Remove second softkey on left B Assigning a Directory Entry to the New Sreed Dial softkey 4 Now scroll through the Directory or press the first letter of the name to display the entry you want to Assign to the new Sreed Dial softkey 5 Press Assign second softkey on left 6 Press until the desired Speed Dial Page is reached 7 Press the new Sreed Dial softkey Saving
8. on the screen when dialed Use this option to protect passwords access codes etc When a security number is used your telephone displays the asterisk symbol for all digits entered after the security number and the digits do not appear in the Redial list display Up to three security numbers can be created using this option Press the Change soft key and then enter your code 8 Live Dialpad Use this option to turn on or off the dial pad mode With live dialpad on the telephone automatically dials out and turns on Handsfree as soon a dial pad key or softkey is pressed With live dialpad off you must dial the number first and then lift the handset or press the 4 2 button before the number is dialed Press the Change soft key to turn on or off the dial pad mode 9 Set Audio The Model 470 telephone allows you to use a handset headset or handsfree to odel 470 User Guide 9 Technical Manuals Online http www tech man com handle incoming and outgoing calls This option provides different combinations of these three methods to provide maximum flexibility in handling calls No matter which option is chosen the handset can always be used to answer and place calls There are four options to choose from e Handsfree this is the default setting Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes e Headset choose this setting if you wa
9. 13 Finding entries in the Speed Dial SOPKCY oceni erani deau danaa 13 Changing A Speed Dial Entry 13 To directly edit a Speed Dial soft E E T 13 To Delete a Speed Dial softkey 14 Only Erase the Speed Dial soft KOY limi a a 14 Completely Erase the entry from the telephone 14 Locking the Speed Dial softkey 14 To unlock Speed Dial and Directo A ATER EEEE E 14 Dialing Using a Speed Dial soft a AFE E TTT 14 To place a Speed Dial call with the handset n se 14 Assigning a Caller s List Entry to a Speed Dial softkey 14 Assigning a Redial List Entry to a Speed Dial softkey 15 Assigning a Directory Entry to a different blank Button 15 Using the Callers List 17 Viewing the Callers List 17 Calling an entry in the Callers List 17 Copying from the Callers List to the Directory eee 17 Changing a number in the Callers List before dialing 17 Deleting an entry in the Callers WS ten ta hae stelares tee ata 17 Deleting all entries in the Callers WAST geet arees seek 17 Headset Dataport Operation 18 Using a Headset with your Telephone ssassn 18 Making and Receiving Calls using a Headset 18 Using the Dataport 18 ICONS mmeeeaaammmnananananamenanamnnanannne 19 Troubleshooting ccsseeeeeee 20 Limited Warranty
10. Volume Pressing the volume button adjusts the receiver headset speaker and ringer volume e To adjust the ringer volume leave the handset in the cradle and press the volume bar 4 while there is no active call There are 8 settings for the ringer the display will tem porarily indicate the current ringer volume setting e To adjust the handset volume lift the handset and press the volume button while you are on a call The handset vvill return to the default volume after you hang up e To adjust the headset volume press the volume button while on acall The headset will return to the default volume after you end the call Note The default handset and headset volume is always set at medium e To adjust the speaker volume press the volume button while the speaker is activated activate the speaker by pressing C4 The speaker will remain at this vol ume until it is adjusted again t You must subscribe to a Message Waiting service for this feature to work Consult your local telephone company for information Technical Manuailg Online http www tech man com Customizing your phone There are nine configuration options accessed by pressing Setting your Options 1 Press to enter the Options List 2 Use VV and d to scroll through the list of nine options 3 Press the Shaw softkey to configure an option 4 Use the softkeys to change a selected option 5 Press the Pane softkey at a
11. and Connect the phone cord to a phone jack and plug the power adapter into a power outlet Note You should connect the power adaptor to a surge pro tector or power bar Techni al Manuailg Online http www tech man com 6 Install on a vvall To install the Model 470 on a vvall Connect the cord to the wall jack A Coil the phone cord into the space provided on the back of the phone B Then align the telephone so the hooks on the wall plate C align with the wall mount slots on the back of the phone as shown here Push the phone onto the pegs then slide it down until it is secure D Plug the power adaptor into a power outlet E Note You should connect the power adaptor to a surge pro tector or power bar 7 Insert number card Write your telephone number on the number card and place it into the card slot on the telephone located under the mouthpiece in the handset cradle Gently bend the clear plastic lens into the slot over the number card 8 Customize the telephone Follow the instructions in the section Customizing your phone to customize your Model 470 telephone odel 470 User Guide 5 Technical Manuals Online http www tech man com Prompts and Indicators How do use softkeys This telephone uses softkeys to both give you commands to choose from and to use as Speed Dial keys Each ch
12. and from the phone Place one hand on top of the phone and place the other hand on the top of the stand Pull the stand away from the telephone You will have to pull quite forcefully but this will not break the stand Can I turn the light on the screen off No You can only adjust the contrast of the display Why are Callers not identified on the display Caller ID information usually arrives between the first and second ring Let the telephone ring at least once before answering Make sure you subscribe to Caller ID services from your local telephone company Why can t I dial a number in the Callers List You must subscribe to a Caller ID service for names and or numbers to be recorded in the Callers List If the number of the caller is unknown Technical an is Otiline http www tech man com or private you cannot return the call Or the number may require an area code Press the EditHum softkey to edit the number then press the Dial softkey Why can t I hear a caller or be heard Increase the receiver or speaker volume Make sure the handset cord is inserted securely into the jack If the speaker light is flashing the call is muted press the RO key to turn mute off the light will be steady and not flashing Why does the telephone wob ble Make sure the cords are routed properly through the stand as indicated in the Installation section Check that the stand has been properly snapped int
13. ber using Handsfree Copying from the Callers List to the Directory or Sreed Dial softkey When the number is displayed in the Callers List press Save The display will show Save toti Press the Directory button V to save to the directory Press the a VP buttons and a softkey button to save the number in a softkey memory If the entry in the Callers List does not have a name i e if the name is listed as Unknown or Private you will be prompted to enter a name You can edit a number in the Callers List and then copy it to the Directory Press to end Changing a number in the Call ers List before dialing Tip If you have to frequently remove area codes to return local calls you should use the Area Codes option and add your local area code s Note The Callers List does not save changes If you plan to dial the number again copy it to the Directory and change it there mM Press the Callers button amp 2 Find the caller in the Callers List you wish to dial To add digits use the dial pad 4 To delete digits press the Edi tHum softkey to begin editing Use the dial pad to add digits 5 Lift the handset to dial the number or press the Dial softkey or Cd to dial the number using Handsfree 9 Deleting an entry in the Callers List 1 Press the Callers button amp 2 Find the entry you would like to delete in the Callers List 3 Press the Del ete softkey 4 Press the Del ete softkey again
14. com manager for the appropriate feature codes 470 User G Using FeatureLight keys To turn a feature and light ON or OFF 1 Press the softkey button where you stored the FeatureLight ON The light indicator is turn ON and display shows Feature OH Press the softkey button where you stored the FeatureLight OFF The light indicator is turn OFF Technical ianuats Oiiline http www tech man com Using the Callers List The Callers List records the last 50 callers in the order they called The telephone display will indicate when there are new callers When the Callers List is full new callers are added to the list and the oldest callers are deleted In the Callers List you will see the message 44 Hew callerts Ax Call s bumred on the display Viewing the Callers List 1 Press the Callers button amp 2 Press dia and VP to move up and down in the Callers List Hold either key down to scroll continuously You can also press theResume softkey to see the last caller you viewed the previous time you entered the Callers List 3 Press the Callers button amp the Qui t softkey or atany time to leave the Callers List Note will also hang up a caller if you are on a call Calling an entry in the Callers List 1 Press the Callers button amp 2 Find the entry you would like to call in the Callers List 3 Lift the handset to dial the number or press the Oi al softkey or 4 to dial the num
15. d and the Hext Srace softkey to add letters Press the ChangeCase softkey to switch between upper and lower case 7 Press to save changes Copying from the Callers List the Redial List or the Display to the Directory 1 Open the Callers List Redial List or answer a call 2 When the number is displayed on the screen press If the entry includes a name and number the display will show Saved Directory 3 If the entry is a number only such as in the Redial List you vvill be prompted to enter a name Once you ve pressed to save the name the display will show Saved Directory Dialing from the Directory 1 Press the Directory button W 2 Find the entry you would like to call in the Directory 470 User G 3 Lift the handset to dial the number or press the Di al softkey or G4 to dial the number using Handsfree Deleting an entry in the Direc tory 1 Press the Directory button W 2 Find the entry you would like to delete 3 Press the Del ete softkey 4 Press the Delete softkey again to confirm Deleting all entries in the Directory Once you have deleted the Directory you cannot get entries back You can protect the Directory by locking it To permanently delete all entries in the directory 1 Press the Directory button W to open the Directory 2 Press thePeleteList softkey 3 Press the Del ete softkey to confirm Locking the Directory You can lock the Directory so that
16. d in the number The Flash icon G will appear Press the Backsrace softkey or to erase a number If you are entering a PBX code and want the phone to automatically hang up once the code is dialed press the Haria UF soft key top right as the last digit 4 Press 5 Enter a name label for the button using the letters on the dial pad Note Only the first 9 characters vvill display next to the softkey If no name is entered the tele phone number will appear instead 6 Press Tip For more options when enter ing a name read Entering Let ters and Characters in the Using the Directory section of this guide Finding entries in the Speed Dial Directory 1 Press the Directory button CD 2 Press Sreed Dial second softkey on the left 3 Press the to scroll through the list or press the first letter of the name Changing A Speed Dial Entry Since the speed dial entries are in the directory you can change edit the name or number by following the instructions in the Directory section or by editing the speed dial button directly on the screen To directly edit a Sreed Dial softkey 1 Scroll to the Speed dial page to find the entry to edit using the arrow buttons 2 Press 3 Press the softkey to Change Edit the number and press i 4 Edit the name and press i del 470 User Guide 13 Technical Manuals Online http www tech man com To Delete a Sreed Dial softkey There are tw
17. entries cannot be deleted or changed You cannot add entries to a locked directory 1 Press 2 Press 3 Press F The display shows Directors locked To unlock the Directory 1 Press f 2 Press 3 Press The display shows Directory unlocked Technical an SS Otiline http www tech man com Softkey Memory The Softkey Memory can store up to 30 one touch Speed Dial numbers There are six softkeys per screen or page so the thirty numbers are spread out over five pages Use the navigational arrow buttons to change pages Page 1 buttons appear each time you originate a call so we recommend that you place your most frequently dialed numbers or feature codes on this page Tip Any entry in the Directory Caller s list or Redial list can be assigned to a speed dial button Saving a name and number to a Softkey Button 1 Press 2 You are automatically on Page 1 and you can either press one of the vacant Speed Dial buttons on this page or scroll to another page P 2 to P 5 using the arrow buttons and then press a vacant Sreed Dial softkey 3 Enter the telephone number using the dial pad You can enter up to 24 digits Note Hyphens will be automatically added If you need to enter a pause between your voice mail number and password for example press the Fause softkey The pause icon J will appear 2 seconds each To program a number that uses Flash press where it is require
18. es For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside North America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally autho rized This restriction applies during and after the warranty period Unauthorized repair will void the warranty Technical Manuats Oiiline http www tech man com Index A Area Code 9 17 Audio Mode 7 9 17 B Backlit Display 2 3 20 C Callers List Calling an entry 17 20 Changing a listing 17 Copying from 12 14 Deleting all entries 17 Deleting an entry 17 Viewing 17 Contrast Level 9 D Dataport 2 18 Date and Time 9 Directory Adding name number 11 Changing entries 11 Copy to 12 Deleting all entries 12 Deleting an entry 12 Dialing from 12 Entering letters characters 11 Finding entries 11 Key 3 Locking 12 Unlocking 12 Display Contrast See Contrast Level Language 9 Prompts 6 E Emergency Service Feature 1 Extension in Use 7 F Flash 7 11 13 Flash Icon 19 Flash Key 3 Feature Light 16 G Goodbye key 3 H Handsfree calling 3 7 Hang up softkey 13 Icon 19 Headset Jack 2 Making calls 18 Receiving calls 18 Hold key 3 8 l Icons 19 Insert Number Card 5 Installation 4 K Key Description 2 3 L Language selection See Display Lights See Status Lights Li
19. ftkey 2 Press the Sreed Dial softkey The speakerphone will be automatically engaged and the number will be dialed Note The Speed Dial page will revert to Page 1 once the Sreed Dial softkey is pressed to originate the call To place a Speed Dial call with the handset 1 Lift the handset first 2 Locate the Speed Dial page 3 Press the Sreed Dial softkey The number will be dialed Note The Speed Dial page will revert to Page 1 once the button is pressed to originate the call Assigning a Caller s List Entry to a Sreed Dial softkey 1 Scroll through the Caller s List to display the entry you want to place in a Sreed Dial softkey 2 Press 3 Press until the desired Speed Dial Page is reached with a vacant button 4 Press the Sreed Dial softkey Note If the Sreed Dial softkey already has an entry the old entry will be replaced by the new The old entry will not be erased as a copy is still in the directory That copy can be assigned to another vacant button if desired Technical Manuats Oiiline http www tech man com Assigning a Redial List Entry to a Sreed Dial softkey 1 Scroll through the Redial List to display the entry you want to place in a Sreed Dial softkey 2 Press 3 Press until the desired Speed Dial Page is reached with a vacant button 4 Press the Sreed Dial softkey Note If the Sreed Dial softkey already has an entry the old entry will be replaced by the
20. he Options menu dialtone or an incoming call will be received on either the headset or the handsfree speakerphone 3 Press the Rey to end the call Techical ianuats Oiiline http www tech man com Icons The display uses icons to convey information about calls Directory entries Callers and services Icons in the Callers List Icons in the Directory You are viewing the Directory You are viewing the Callers List You pressed or Flash has been pro grammed into a num ber You ansvvered the call la when it came in You did not answer the call when it came in You were on another call vvhen this call came a in You pressed the Pause softkey or a pause which is about 2 sec onds has been pro grammed into a number You have returned the call from the Callers List You have inserted the Hang Up command at the end of a pro grammed number which tells the phone to disconnect after dialing Other List Icons You are viewing the Redial List You are viewing the Options List del 470 User Guide 19 Technical Manuals Online http www tech man com Troubleshooting Why are there no prompts on the screen when a Call Waiting call comes in You must subscribe to Call Waiting Identificationt from your telephone company Why is the light not coming on with a new Voice Mail Message You must s
21. izing your phone for more information Mute when activated prevents the caller from hearing you through the handsfree handset or headset The dis play will show Microrhone muted When a Handsfree or Headset call is muted the speaker light blinks To take a call off mute press O again Directory which can store up to 50 names and numbers in alphabetical order See the section Using the Directory for more information Pressing allows access to telephone company subscribed services such as call waiting and three way calling Pressing and da lets you move between screens when you are using services These buttons also let you scroll through menu selections such as the Options List When you are editing entries on the display deletes a character or number and adds a space when entering or editing names C3 Callers List which stores the last 50 callers See the section Using the Callers List for more information Pressing Will save names and numbers to the Directory or a Softkey Memory odel 470 User Guide 3 Technical Manuals Online http www tech man com Installation Your Model 470 telephone can be installed on a desk or mounted on the wall To use the phone s Call Waiting and Caller Identification capabilities contact your local Service Provider for subscription details Your Service Provider may call these services by different names 1 Connect the ha
22. me vvay either first name first or last name first This will make it easier to find names and numbers Adding a name and number to the Directory 1 Press the Directory button CD 2 Press the AddHew softkey 3 Enter the number using the dial pad You can enter up to 24 digits Hyphens will be automatically added If you need to enter a pause between your voice mail number and password for example press the Fause softkey The pause icon M will appear To program a number that uses Flash press where it is required in the number The Flash icon WG will appear Press the Backspace softkey or to erase a number 4 Press 5 Enter a name using the letters on the dial pad See the following instructions Entering Letters and Characters to enter names using the dial pad The name can have up to 16 characters including spaces Press the HextSrace softkey or P to move to the next letter or add a space Press the Backsrace softkey or to erase a character 6 Press The nevv entry now shows on the display 7 To assign the Directory listing a Speed Dial key see Softkey Memory section for further information Note You can also copy an entry from the Callers List to the Directory using the button before or after you have changed it Entering Letters and Characters You can enter characters using the telephone s dial pad To enter a letter press the key with that letter on it If the letter is
23. n com Status lights Speaker Light e Speaker light is on a call is on Handsfree speaker e Speaker light flashes slowly indicates that the headset hands free option is being used See the section Customizing your phone for more information e Speaker light flashes and the dis play shows Hicrorhone muted a call is muted Press O to take the call off mute Telephone Light e Light flashes and the display shows Call is on hold a call is on hold Press or lift the handset to take the call off hold e Light flashes and the display shows Message Waiting a mes sage is waiting for you at your message or voice mail service e Light flashes quickly and the ringer sounds you have an incoming call e Light is on and the display shows Extension in use an extension telephone is using the line The message also appears when the telephone is not propertly con nected to a phone line Using Hold key Pressing puts a call on hold e You can hang up the handset without losing the call e The display will show the mes sage Call is on hold e The telephone light will flash e To retrieve the call lift the hand set or press again You can also press CH to retrieve a Headset or Handsfree call Note A call is taken off hold auto matically after 15 minutes If the handset is on the phone the call will be disconnected If the handset is off the caller will be able to hear you again Adjusting the
24. ndset cord Turn the telephone over and locate the handset jack marked 73 Insert one end of handset cord into the jack until it clicks into place Then route the handset cord through the groove as shown in the illustration below Attach the handset to the other end of the handset cord Handset groove Handset cord Handset 2 Attach the stand If you plan to mount the phone on the wall you do not need to attach the stand skip this step If you plan to use the phone on a desk attach the stand by inserting the tabs on the stand marked with W into the slots on the bottom of the telephone A For a higher viewing angle use the slots marked SY For a lower viewing angle use the slots marked A Then slide the stand towards the phone until it snaps into place B 3 Connect the cords If you attached the stand to install the phone on a desk route both the phone cord and power adapter cord through the opening in the stand Insert the phone cord into the slot on the back of the telephone marked E until it clicks into place Insert the power cord into the power jack marked A 4 Press the cords into grooves Press the cords into two of the grooves provided on the bottom of the stand This will allow the stand to sit flat on a desk surface Phone cord 5 Install the phone If you have installed the stand and are using the phone on a desk Simply turn the telephone over so it rests on the st
25. nt to make or receive all calls using a headset The speak erphone is disabled in this mode and the speakerphone button is used to answer or place calls while using the headset e Spler Hset calls will be sent to the handsfree speakerphone By pressing the 4 button on the phone you can switch between the handsfree speakerphone and a headset The speakerphone sta tus light changes to let you know when the speakerphone or head set is active A steady light always indicates the speaker phone is active while a blinking light indicates the headset is active e HSet Spkr calls will be sent to the headset By pressing the 4 3 button on the phone you can switch between the headset and the handsfree speakerphone The speakerphone status light changes to let you know when the speakerphone or headset is active A steady light always indicates the speakerphone is active while a blinking light indi cates the headset is active t These services may have different names in your area and may require paid subscription Contact your telephone company for details Technical ianuats Oiiline http www tech man com Using the Directory The Directory can store up to 50 names and numbers which are displayed in alphabetical order Up to 30 of the Directory entries can be stored as one touch on screen soft key memories See Softlcey Memory section for more information Tip Store all your Directory con tacts the sa
26. ny time to exit the option or press to exit the Options list The following nine options may be changed on the Model 470 1 Language Select a language for the display prompts English French or Spanish 2 Time Date Use this option to change the time and date setting on the display Press the appropriate softkey to increase that item by 1 For example press the Hour softkey to increase the hour from 1 to 2 Note The time and date are auto matically set when the phone receives its first Caller ID call 3 Set ring tone Press the Change softkey to select one of four ring tones 4 Clear Msg Wtg Sometimes the Message Waiting prompt will appear and the light will flash when there are no messages waiting on your Voice Mailt service When in this option select the Cl ear softkey to clear the prompt and flashing light The light will flash again when there are new messages waiting 5 Area Code In some locations you cannot dial a local number using the area code By default incoming calls are recorded with area codes in the Callers List This option allows you to enter up to three local area codes to be removed from incoming calls Press the Charge softkey to enter an area code 6 Contrast Level Use the Change softkey to cycle through 8 contrast settings which brighten or darken the display 7 Security Numbers This option allows you to keep selected numbers from appearing
27. o methods available to delete a Speed Dial entry One method erases only the Sreed Dial softkey and saves a copy in the Directory The second permanently erases the entry from the telephone no recovery is possible To only Erase the Speed Dial Softkey To erase the speed dial softkey 1 Press the Directory button W 2 Press Sreed Dial second softkey on the left 3 Press VP to scroll through the list or press the first letter of the name to locate the entry to be deleted 4 Press Delete twice Note A copy of the entry still resides in the Directory in case you want to assign the number to a different Speed Dial button To completely Erase the entry from the telephone To permanently Erase the entry 1 Press the Directory button W 2 Scroll to the Directory entry to be deleted using the arrow buttons or the keypad letters 3 Press Delete twice Locking the Sreed Dial softkey You can lock the Directory so that Speed Dial and Directory entries cannot be deleted or changed You can only copy Caller List and Redial List entries to a Speed Dial Button once the Directory is locked 1 Press the Options button 2 Press 3 Press El The display shows Directory locked 470 User G To unlock Speed Dial and Directory 1 Press the Options button 2 Press 3 Press The display shows Directory unlocked Dialing Using a Sreed Dial softkey 1 Locate the page containing the desired Sreed Dial so
28. o place What does Hold Msg do This is an option available with some Call Waiting services When you are on a call and another call comes in on Call Waiting you can press the Hold s3 softkey to send a network message to the caller The message will ask the caller to hold and tell them that you will be with them shortly You can then answer the call at your convenience Contact your local telephone company for activation information What does Answ CW or Swi tch do This is an option available with some Call Waiting services These softkeys allow you to put the current call on hold and answer a Call Waiting call You can then switch between calls normally Contact your local telephone company for activation information What is a softkey There are three keys on both the left and right side of the display They do different things depending on the command displayed next to them See the section How do I use softkeys for more information These services may have different names in your area Contact your telephone company for details If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at wwwaaastra com or call 1 800 574 1611 for technical assistance Aastra Telecom 2003 D0041 0046 00 00 Rev 00 del 470 User Guide 21 Technical Manuals Online http www tech man com Limited Warranty Aastra Telecom warrants
29. oice corresponds to the button next to it In this illustration the user is selecting Next Srace to insert a space Commands will change depending upon the action you are performing Enter the name gt Drew Use Save to end CO O H Backsrace i Display Prompts Instructions and information are displayed on the large screen If you are unsure what a certain prompt means find it here or see the Troubleshooting or index section for additional information Display Prompt Explanation Call is on hold A call is on hold Press the key or the Handsfree key to speak with the caller Check Phone cord A line cord QJ may not be connected properly The Directory has reached its maximum number of entries If you want to add entries you must first delete some entries Directors is full The Directory has been locked and you cannot edit add or delete entries See the section Using the Directory for more information Directory locked Message Waiting Check for new messages in your Voice Mail service The caller has requested that the name or number not be shown Private Harme or Private Humber Ringer is OFF No audible ringing To turn the ringer on again press the right side of 6 The telephone company is unable to provide the name or number of the caller Unknown rare Or Unknown namber XX new calls have been added to the Callers List since you
30. ra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph 470 User G however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or household purposes This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Services Should the set fail during the warranty period In North America please call 1 800 574 1611 for further information Outside North America contact your sales representative for return instructions You will be responsible for shipping charges if any When you return this telephone for warranty service you must present proof of purchase After Warranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charg
31. the second one on that key press the key twice For example to enter R press Z three times The cursor will advance to the next space after a delay of 2 seconds or if you press a different key To change the case of a letter press the ChangeCase softkey and then enter the letter By default the first letter of a word or name will be capitalized and the letters following will be lower case Special characters are entered by pressing the 1 and the keys Characters will appear in this order M amp gt 1 El hr Va Finding entries in the Directory 1 Press the Directory button CD Once in the Directory press VP to scroll down and mm to scroll up one listing at a time Hold either key down to scroll continuously OR Press a dial pad key to see listings that start with that letter For example takes you to the first J listing takes you to the first K listing del 470 User Guide 11 Technical Manuals Online http www tech man com Changing entries in the Direc tory 1 Press the Directory button W 2 Find the entry you would like to change 3 Press the Change softkey 4 To change the number use the Backspace softkey or to erase digits Use the dial pad to add digits Use the Fause softkey to insert a 2 second pause The pause icon J will appear 5 Press to move to the name 6 To change the name use the Backsrace softkey or to erase letters Use the dial pa
32. this product against defects and malfunctions during a one 1 year period from the date of original purchase If there is a defect or malfunction Aastra Telecom shall at its option and as the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement set or until the end of the original warranty period whichever is later Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aast
33. to confirm The display shows Item is erased Deleting all entries in the Call ers List 1 Press the Callers button amp 2 Press the Del eteLi st softkey 3 Press the Del ete softkey to confirm The display shows Callers list is emrt del 470 User Guide 17 Technical Manuals Online http www tech man com Headset Dataport Operation Using a Headset vvith your Telephone The Model 470 is equipped to accept headsets vvith a standard 2 5mm jack These can be plugged into the headset jack located on the left hand side of the telephone Contact your telephone equipment retailer or distributor to purchase a headset Customers should read and observe all safety recommendations contained in headset operating guides when using any headset Making and Receiving Calls using a Headset Using the Dataport Located on the right hand side of the Model 470 the dataport can be used to connect another device such as a fax machine or computer modem to the phone Plug one end of a line cord to the phone and the other end to the device to be connected Note The dataport will only oper ate when the handset is on hook in the phone base cra dle 1 Ensure that you have selected a headset audio mode by access ing the Options menu See the section Customizing your phone for detailed informa tion 2 Press the 4 2 key to obtain dialtone or answer an incoming call Depending on the audio mode selected from t
34. ubscribe to the Visual Message Waiting service from your telephone company for this function to work Why don t numbers return from the Callers List connect Incoming calls are recorded with the area code attached whether they are long distance or local calls You may have to remove the area code from local calls in order to call from the Callers List or use the Area Code option in the options list to have local area codes automatically removed See the section Customizing your phone for information about the Area Code option Alternatively you may need to add 1 before long distance numbers in order to dial long distance Why is my handset not working Check to ensure that the handset cord is fully connected to both the phone and handset Why is my display blank Ensure that the power adaptor is fully plugged into the electrical outlet and that the outlet is supplying power you can test this with another electrical device such as a lamp 470 User G How do set the time and date If you subscribe to the Caller ID service the first incoming call will update the phone with the correct time amp date Otherwise use the Time Date option in the options list to manually set the time and date Why can I only see 4 options when the user guide says there are 9 The telephone screen will only show 4 options at a time To see more press the down arrow button wv How do I remove the st
35. ve Dialpad 7 9 el 470 U ser Guide 23 com Technical Manuals Online http www te A nan Index M Message VVaiting 6 8 9 Mute key 3 O Options Area Code 9 Audio Mode 9 Clear Message Waiting 9 Contrast level 9 Language 9 Live Dialpad 9 Ring Tone 9 Security Numbers 9 Time Date 9 Options key 3 P Pause Icon 19 Inserting 11 12 13 Predialing 7 Prompts 6 R Redial key 3 Redial List Deleting List 7 Redialing a number 7 Ringer ON OFF 6 Tone 9 Volume 8 S Security Numbers 9 Softkeys 6 Softkey Memory 13 Saving to 13 Finding entries 13 Editing 13 Deleting 14 Locking 14 Unlocking 14 Dialing from 14 Copying from Callers List 14 Redial list 14 Directory 15 Moving between 15 Saving feature light 15 16 Speaker Key 3 Light See Status Lights Operation 7 Stand 4 20 Status Lights Speaker 8 Telephone 8 T Timing a call 7 Troubleshooting 20 V Voice Mail 6 20 Volume Handset 8 Key 3 Ringer 8 Speaker 8 VV VVarranty 22 Technical Manuals Online http www tech man com Model 470 U ser Guide 25 Technical Manuals Online http www tech man com Technical Manuals Online http vvvvvv tech man com
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