HearYou - Comfort Audio
Contents
1. its capacity after half its charging time If stored for long periods of time the battery is best left semi charged Contact your point of purchase when it is time to change the battery Technical specifications System Range Approx 30 m 100 ft Frequency range 904 927 MHz Antennas Built in HearYouMIC Dimensions 58 x 27 x 14 mm 2 3 x 1 1 x 0 6 in 24 HearYou Weight Operating time Charging time Input voltage Current consumption Microphone HearYouREC Dimensions Weight Operating time Charging time Input voltage Current consumption 16 g 0 56 oz Up to 6 hours Dependent on usage conditions Measured with factory settings Approx 2 hours 5 220 mA Built in microphone 57 x 24 x 20 mm 2 2 x 0 9 x 0 8 in 13 g 0 46 oz Up to 6 hours Dependent on usage conditions Measured with factory settings Approx 2 hours 5V 65 mA HearYou 25 6 Troubleshooting Consult the following guide if you have problems with your equipment If you still have questions please contact your point of purchase Symptom Cause Solution The device does not start The battery is depleted D is released too soon Charge the battery Press D for at least 2 sec The receiver beeps every minute The receiver battery is running low Charge the battery Poor speech intelligibility The distance between he microphone and the p2. the earloop off its mount by lifting one end HearYou 15 3 Press the earloop back on its mount until it is firmly attached HearYou 3 Usage Your product is highly flexible and well suited for several situations where good speech perception is important Use as a conversation amplifier Sometimes background noise such as murmur telephone signals and the scrape of chairs makes it difficult to hear what your friends and family are saying Your product can be used as a conversation amplifier to amplify the voices of persons within close range HearYou 17 1 Make sure the receiver is properly fitted to your ear 2 Attach the microphone to the conversation partner Place the microphone approx 30 cm 12 in from the mouth 3 Adjust the volume by using till you find a suitable level Watch TV By amplifying the sound ofthe TV you can hear clearly without resorting to excessive levels HearYou 1 Place the microphone close to the loudspeaker on the TV ES 2 Adjust the volume by using till you find a suitable level HearYou 4 Advanced features This product has special features and settings that lets you tailor the unit to your specific needs Volume limits Setting the volume too loud can be unpleasant and potentially cause damage to the hearing The maximum volume feature limits the loudness to a predefined level that you deem safe Set a maximu
3. Instructions for use HearYou C Comfort Audio HEAR THE FUTURE Product symbols FE n 5 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Certification mark issued by the ETL organization of Intertek demonstrating continuous compliance with the standards of ANSI UL 60065 and CAN CSA C22 2 No 60065 including amendments Direct current Connector for battery charger Indoor use only Class equipment HearYou Contents Product sytmibols cec 3 Use as a conversation amplifier Watch TV 4 Advanced features Volume limits eere e Set a maximum volume level Reset the maximum volume level 5 Product 23 F nction indicatorz 2 eee ed 23 Battery 24 Technical specifications sss 24 HearYou Service and 29 Service centers Contact information HearYou 1 Introduction Thank you for choosing HearYou This pro
4. duct is a unique wireless communication system designed to improve and enhance the quality of sound It has all the functions you need for better hearing in a discreet easy to use and portable package that offers total flexibility To get the most out of your new product please read these instructions before using it for the first time Take special notice to the printed document mportant Safety Instructions included in the box Your device HearYou is an easy to use hearing product useful in several situations One on one conversations Watching TV Guided tours The product consists of a small wireless microphone HearYouMIC that can be placed near any sound source you want to listen to and a small ear level receiver HearYouREC that you place on your ear HearYou Overview HearYouMIC Clip On Off button Function indicator Charger socket Microphone gr Wm HearYou HearYouREC Loudspeaker Earloop Charger socket Volume button On Off button Function indicator Included accessories Power supply Cable split 8 HearYou case 10 HearYou 2 Getting started This section will teach you how to perform the basic steps needed to get started Charge Charging can be done at any time If you make it routine to charge your product whenever you do not use it it is always ready for use when you need it 1 In
5. erson speaking is too ong Reduce the distance to he speaker Poor range and or static interference The distance between he microphone and the receiver is too long Reduce the distance to he receiver Maximum distance is approx 30 m 100 ft No sound is heard The volume is turned down The units are not connected Rise the volume Restart the units and keep them close HearYou 27 Service and warranty Comfort Audio AB accords a limited warranty for two years as of the date of delivery This covers all defects of manufacture and materials For accessories the warranty period is 90 days as of the date of delivery Local agreements or regulations may exist Defects caused by careless handling or intervention inside the product or its accessories are not covered by the warranty If you are in a need of service on your device please contact your point of purchase You are always welcome to contact Comfort Audio if you have any questions HearYou 29 Service centers Head office SWEDEN GLOBAL 8 46 35 260 16 00 serviceldcomfortaudio se www comfortaudio se Subsidiaries DENMARK 8 45 33 78 2 lt info dcomfortaudio dk www comfortaudio dk GERMANY 8 49 711 67 400 224 servicelacomfortaudio de www comfortaudio de NORWAY 47 959 87 910 lt service comfortaudio no www comfortaudio
6. m volume level To prevent the volume from being turned up too loud by accident you can set a maximum allowed volume level 1 Adjust the volume to the desired maximum level 2 Press up and down at the same time until you hear two low pitched beeps Reset the maximum volume level You can remove the volume limit if you do not have use for it Press Za up and down at the same time until you hear two high pitched beeps HearYou 21 5 Product information Function indicator The function indicator gives you information about the units current status Table 1 Pairing indications Status Indication Pairing j mmummmm Pairing complete LU Table 2 Charging indications Status Indication Normal operation AAT Charging in progress 1 _ Charging complete VE Low battery UA A HearYouMIC only HearYou 23 O Note Ifthe unit is on while charging the function indicator stays red even when the battery is fully charged Battery maintenance This product uses Lithium lon Polymer technology Lithium lon batteries do not suffer from so called memory effects and do not need to be routinely discharged to preserve performance The battery s capacity will degrade over time This is normal for all rechargeable batteries Battery lifetime is dependent on usage patterns The battery is preferably charged little and often it will reach 90 of
7. no BENELUX 31 229 21 18 65 service comfortaudio nl www comfortaudio nl HearYou 31 USA 1 877 635 3529 lt servicedcomfortaudio us www comfortaudio us 32 HearYou Contact information Head office SWEDEN Comfort Audio AB Box 154 SE 301 05 Halmstad 46 35 260 16 00 info dcomfortaudio com www comfortaudio com Subsidiaries DENMARK NORWAY Comfort Audio ApS Comfort Audio AS Benediktevej 5 1 sal Postboks 304 DK 3480 Fredensborg NO 3201 Sandefjord 45 33 78 03 02 e 47 959 87 910 infofacomfortaudio dk info dcomfortaudio no www comfortaudio dk www comfortaudio no HearYou 33 GERMANY Comfort Audio GmbH Curiestra e 2 DE 70563 Stuttgart 5 49 711 67 400 224 infofacomfortaudio de www comfortaudio de USA Comfort Audio Inc 411 E Business Center Drive Suite 109 Mount Prospect IL 60056 USA 1 888 421 0843 lt usa dcomfortaudio com www comfortaudio us BENELUX Comfort Audio BV Nieuwe Steen 20 NL 1625 HV Hoorn 31 229 87 01 10 DXinfo comfortaudio nl www comfortaudio nl HearYou Trademark and copyright notices Comfort Audio is a trademark of Comfort Audio AB HearYou 0490 140115 Comfort Audio Box 154 SE 301 05 Halmstad Sweden Phone 46 35 260 16 00 infodcomfortaudio com www comfortaudio com j2efqns
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9. sert the supplied charger into the charger input Caution Only use the charger supplied by Comfort Audio AB Using any other type of charger might damage your device HearYou 11 2 Plug the charger into the wall socket O Note The unit might become warm during charging this is entirely normal The unit is equipped with overcharging and temperature monitoring to protect the batteries The charging is done when the function indicator turns green A AF Start up During each start up the units automatically pair up and find a common channel The units should be kept close and started within one minute of each other HearYou 1 Hold the units next to each other 2 Press Yon the receiver until the function indicator flashes green rapidly 3 Within one minute press D on the microphone until the function indicator flashes green rapidly Once the units have connected the function indicator of the receiver will be lit green for 15 seconds O Note The receiver will turn off automatically when you turn off the microphone Put on the receiver The receiver is worn on the ear with the included earloop HearYou 13 1 Place the earloop over your ear HearYou Turn around the earloop The receiver can be worn on the right or the left ear The earloop can be turned around so that the loudspeaker can be brought to the ear canal Take care not to bend the earloop 1 Carefully pry
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