Website Manual for Consultants
Contents
1. Organization Demographic Information Choose year of record first 2013 l Name of Organization Stichting Arduin County Netherlands Contact person Jos van Loon e mall JLoonarduin nl Setting Urban Rural 9 Mix of Urban and Rural Numberof Clients Served 700 MumberofFTE Stat 770 Population Served Check all that apply WDD Elderly MentalBehavioral Health Special Education Other please specify Population Age Percent 10 Children 12 10 e Adolescents 13 18 70 Adults 19 65 10 Elderty 65 Service Type Chack all that apply Residential Employment Education school pre school 4 Day Activity Sheltered Workshop Community living options Other please specify Annual budget total in your own currency 55000000 Fig 12 the demographic data The demographic data is bound to a specific year which gives all data a historic perspective useful for research over the years with build up data There s no need to fill out this form every year just when significant changes have taken place The demographic data can be filled in by a consultant or by the organization self Log out To log out of the system use the log out link on the main page fig 13 ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY SCALE organizations TESTorgKees interview 8 13 2013 1 53 57 PM CON x Delete Selected Interyie Show Survey Show Results Organizations Enable Disable D2. fig 3 The newly created interview will be added to the drop down box which is labeled interview The CON phrase following the date and time of creation indicates that this interview was created by a consultant On creation of a new interview the survey panel will immediately open so the user can administer the questionnaire ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY SCALE organizations TESTorgKees x interview 8 13 2013 1 53 57 PM CON x Delete Selected Interview Show Survey Show Results Organizations Enable Disable Delete Log out Customer Perspective Evidence Based Indicator Evidence Criteria Examples of Evidence Scoring 1 Aligns services supports to El Develops a standardized approach Assessed supports needs data incorporation of support identified support needs to the assessment of individual need data into the Individual Supports Plan support needs that are important to and for the individual FlUses that information to develop an Individual Supports Plan E Determines that individualized supports provided are aligned with support needs that are important to and for the individual 2 Reports the number of clients Has a data system that keeps Data sets within the organization s management living or working in more track of client movement into more information system independent productive and independent productive and community integrated community integrated environments environm
3. jump to the login screen when you try to navigate through the site Main Screen Fig 2 shows the main screen on which you land after a successful login ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY SCALE organizations choose interview x Delete Selected Interview Create New Interview Show Survey Show Results Organizations Enable Disable Delete Log out Fig 2 the main screen NOTE The main screen has a little difference for logged in organizations they do not have a organizations dropdown box and also no organizations link The functionality on this page e Drop down boxes for selecting organizations interviews e Create New Interview button creates a new interview e Show Survey shows the survey for the selected interview The survey is automatically loaded when a new interview is created e Show Results shows the results scoring from profile indices Results are automatically shown after saving a survey e Organizations leads to the organizations section where to administer the organizations and their demographic data e Enable Disable Delete is an on off switch to enable or disable the Delete Selected Interview button This switch is to prevent interview deletion unintentionally Delete Selected Interview deletes the selected interview from the system Logout meant to close the system Create a new Interview On the main screen click Create New Interview
4. used by persons who consult organizations for OEES evaluation the Consultant user and it can be used by organizations who want to use the OEES for strategic planning the Organization user This manual is intended for the consultants but also mentions the role of the organizations For the separate user manual for organizations download Website Manual for Organizations from the OEES website login page Two type of accounts The website has a type of account for each user the consultant account the organization account The difference is necessary because the consultant has a different role in the system and has access to the data of multiple organizations Organizations can only access their own data CONSULTANT accounts are created by the OEES Webmasters who will give the assigned consultants their login credentials At this moment the assigned consultants are members of the International Research Consortium on Evidence based Practices who operate as OEES consultants partners or just as contact persons for interested organizations A consultant account consists of a username and password which the consultant must use to log into the website ORGANIZATION accounts are created by the consultants who will give the organizations their log in credentials An organization account consists of an username and password which must be used by the organization to log into the website For organizations the organization ID will b
5. International Research Consortium on Evidence Based Practices User Name Password Effactiveane E Robert L Schalock i Bab Schalock amp Azzocdatez Univarzity of Salamanca Spain Efficiency Chun Shin Lee and Tim Lee Vocational Training Canter Taivwan Jos van Loon and Kees Swart Arduin Faundation Tha Netherlands Claudia Claes University Collage Gent University Belgium E Miguel A Verdugo m nternetional T HOGESCHOOL M GENT WG WAN DE ATSOHTCRATIE UU NIVERSITEIT CENT HES ASUS EEE 4 ni Vocational Training Center ARDU N BGB SCA ALGCK v mensen door mensen ANI ABROCEATIES INSTITUTO UNIVERSITARIO DE INTEGRATION EN L amp COMLINIDAT OEES Website V3 0 User Manual for Consultants doc version 1 0 author Kees Swart date Aug 13 2013 info KSwart arduin nl Table of contents The OEES website Two type of accounts Time out Security Main Screen Create a new Interview Administer the Survey Show the Results Delete an Interview Organizations Demographic Info Log out The OEES website The OEES Website is build to use the Organization Effectiveness and Efficiency Scale OEES as a online system to collect scale data and communicate its results For an overview of the scale download Overview of the Organization Effectiveness amp Efficiency Scale from the OEES website login page The system is developed to be used by 2 different type of users It can be
6. Supports Plan support needs that are important to and for the individual FlUses that information to develop an Individual Supports Plan E Determines that individualized supports provided are aligned with support needs that are important to and for the individual 2 Reports the number of clients Has a data system that keeps Data sets within the organization s management living or working in more track of client movement into more information system independent productive and independent productive and community integrated community integrated environments environments IF Aggregates movement data E Analyzes and reports the aggregated data 3 Measures personal outcomes States describes desired persona Ongoing use of a reliable and valid personal outcomes scale outcomes Fig 9 Select an Interview for deletion By this you prepare the system for delete and this extra user action will prevent interview deletion unintentionally The delete button will highlight red fig 10 ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY SCALE organizations TESTorgKees x interview 8 13 2013 1 53 57 PM CON lt EEEEOSSEC LS Breate New Interview Show Survey Show Results Organizations Enable DisabTe Petete pty UL Customer Perspective Evidence Based Indicator Evidence Criteria Examples of Evidence Scoring 1 Aligns services supports to El Develops a standardized approach Assessed supports needs data incorpora
7. e used as username so for organizations the username is always an number The conceived scenario is the following sequence of events Consultants request an OEES webmaster for a consultant account The OEES webmaster e mails the consultant login credentials to the consultant The consultant logs in on the OEES website with the received credentials 4 The consultant creates an organization for every organization he she consults partners or for which he she acts as a contact person The consultant sends an e mail to every organization with the organization login credentials To log into the website fill the textboxes with the username and password and click the Log In button fig 1 International Research Consortium on Evidence Based Practices Log In Password 00000 Log In l Effectiveness Robert L Schalock l Bob Schalock amp Associates Miguel A Verdugo University of Salamanca Spain Jos van Loon and Kees Swart Arduin Foundation The Netherlands E EG Em Efficiency Chun Shin Lee and Tim Lee Vocational Training Center Taiwan Claudia Claes University College Gent University Belgium Tamacech Conor rmi on Pecks Dore Practices Fig 1 log into the website Time out Security The website has a timeout security of 30 minutes This means that when there s no user activity for 30 minutes the site will log you out automatically When you are logged out you will
8. elete Customer Perspective Evidence Based Indicator Evidence Criteria Examples of Evidence Scoring 1 Aligns services supports to Develops a standardized approach Assessed supports needs data incorporation of support identified support needs to the assessment of individual need data into the Individual Supports Plan support needs that are important to woe Bh I JIL Id l Fig 13 use the logout link to close the OEES system When closing the application without using the log out link the system will still remain open for maximum 30 minutes When the user reopens the website again within 30 minutes the login screen will be skipped and the user is still logged in To prevent this use the logout link to close the system
9. ents E Aggregates movement data E Analyzes and reports the aggregated data 3 Measures personal outcomes States describes desired persona Ongoing use of a reliable and valid personal outcomes scale outcomes Fig 3 a newly created interview with the open survey panel Administer the Survey To administer the scores just click on the check boxes or on the evidence criteria text itself the check box will be checked and the evidence criteria text will be blue and bold to indicate that this criteria is met see fig 4 The scoring column will show the resulting score of the checked criteria m Growth Perspe l Evidemog Based Indicator Evidence Criteria l Examphis of Evidence 6 Articulates its mission and Ej Develops a mission statement Mission statement with specie goals and objectives intended results that encompasses service delivery philosophy and intended results Fl operationalizes intended results inte outcome classes indicators that ara objective and measurable FIPublishes a mission statement with inbanded rasults via web site or hard copy 7 Allacates avallable resources to 7 articulates intended results Financial reports breakdowns in percent of budget for intended results e g enhanced personal overhead and client services outcomes and or organization outputs I7 Develops a resource allocation formula or approach that is aligned with intended results Reports summarizes actual re
10. sources devoted to mtended rasuits E Develops program options Establishes a baseline of A listing af program options policy statements employment opportunities current number composition of community living alternatives program options e g jand educational opportunities employment programs community living alternatives educational alternatives i Demonstrates strategic planning regarding th development of program options 7 Reports changes over time T I T 7 etc 9 Develons and uses hiah Flrazeribhao i nnt annnm ach to Protazo reaardina meetines campbesiti n and specific Fig 4 evidence criteria will be checked blue and bold when met Before leaving this panel the user must save the survey by clicking the Submit button see fig 5 or all choices will be lost Usas data for continucus quality improvement Uses data for program and system innovation ualiby Improvement Submit Fig 5 click Submit to save your choices Show the Results After submitting the results panel will be shown The results contain a scoring form fig 6 a radar chart fig 7 and 3 gauges fig 8 for respectively Effectiveness Efficiency and Sustainability Index DEES Scoring Fenm PERSPECTIVE MDC ATOR SOOKE T Titel Boon Gaara Piao ret hoii 112 Er IPEREEPECTIIE Growth sustainability Index O J 4d Lau E 3 TaiM Sono Finge cis Fep Iredicaean 11 te 1 E
11. tion of support identified support needs to the assessment of individual need data into the Individual Supports Plan support needs that are important to and for the individual fig 10 the system is brought into delete state Click on the highlighted Delete Selected Interview button to delete and the selected interview will be deleted and the system will return to its normal state To cancel before clicking the delete button click the Enable Disable Delete link again Organizations NOTE For consultants only The link Organizations on the main screen navigates the consultant to the organizations panel fig 11 ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY SCALE Password Stichting Arduin arduin2 1z Quality of Life Foundation qoLrE2013 Care For U Organization CFUGCZZ227 EOLE1111 Naw Organization Password Fig 11 the organizations panel It is here where the consultant adds the new organization s An organization can also be deleted data will not be lost only not visible anymore While creating a password must be inserted The number in the first column is the organization ID and together with the given password they form the login credentials for the organization As mentioned above inform the organization with their login credentials so they can access the system Demographic Info In the organization table a click on the organizations name will open the demographic info form fig 12
12. x PER SEC INCRE ZOUE x Low 0 E o Le 1 a0 2 Toia Bome bier Protat Parmae rndicaege 15 ip 22x Sustainability Index Effectiveness and Efficiency Indices Fig 6 the OEES scoring form a clear representation on how the perspectives relay to the indices nganization Profile Customer et E Internal Crier Liit Growth Process Financial Fig 7 the radar chart presentation of the OEES scores is meant to communicate the organization s profile EES Indices Customer and Grot Financial and intemal Process S Effectiveness Index Efficiency Index Sustainability Index Fig 8 the OEES indices presented as gauges showing how an organization s sustainability is build up on it s effectiveness and efficiency Delete an Interview To delete an interview fig 9 select the organization 1 select the interview 2 and click on the link Enable Disable Delete 3 ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY SCALE 1 organizations TESTorgKees x interview 1 53 57 PM CON x e e Interview Show Survey Show Results OrganizationsC Enable Disable Delete Log out Customer Perspective Evidence Based Indicator Evidence Criteria Examples of Evidence Scoring 1 Aligns services supports to Develops a standardized approach Assessed supports needs data incorporation of support identified support needs to the assessment of individual need data into the Individual
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