Payment Gateway Module - CBORD Data Xchange
Contents
1. Managing Guests and Internal Users 5 2 2 Pay and Release Advanced Configuration 5 2 2 1 Account Charge Order When an authenticated user prints a job after having swiped their CBORD card the default behavior is to first draw funds from the user s online PaperCut account then from CBORD E g A user has 1 00 in their PaperCut account say because of a free quota assignment and 10 00 in CBORD and they release a job costing 3 00 For payment of the job 1 00 will be taken from their PaperCut account and the remaining 2 00 from CBORD This behavior may be reversed i e take funds from CBORD first then from PaperCut via the option account charge order in release path extensions pay and release properties The comments in the file indicate how 5 2 2 2 Prompting All Users to Swipe a Card on Login By default authenticated users are only prompted to swipe their CBORD card when they have insufficient balance to print Anonymous users are prompted immediately after logging in To prompt authenticated users immediately after logging in enable the option cbord dx card always requested on login in release path extensions credit sources cbord dx properties 5 2 2 3 Messages Many of the messages displayed to users by the station are configurable The CBORD related messages can be configured in the config file at release path extensions credit sources cbord dx properties For example your CBORD accounts may have a more general2. print server Library Pri research paper pdf desktop tom 7 0 49 Print Cancel Print All Cancel All User attempts to print a job they have insufficient credit for r Print Release Station Insufficient funds in your online account To access CBORD funds please swipe your card now CR Station prompts user to swipe their CBORD card r D Print Release Station elaks Print Release Station Your CBORD balance is now available and may be used for printing User tom Your balance 0 05 745 17 CBORD 745 22 Printer Document Machine Pages Cost Action 18 32 32 tom print server Library Printer research paper pdf desktop tom 7 0 49 Print Cancel Configurable Configurable label message Print All Cancel all CBORD balance is now available for printing r 7 8 Print Release Station arim Print Release Station Your CBORD balance is now available and may be used for printing User tom Your balance 0 00 744 73 CBORD 744 73 Time User Printer Document Machine Pages Cost Action gt 18 32 32 tom print server Library Printer research paper pdf desktop tom 7 0 49 Queueing Print All Cancel All Printing a job charges it to the user s CBORD account and updates the available balance display in realtime Note that printing performed and paid for from a CBORD card cannot be refunded back onto the
3. card i e back into CBORD for security reasons The refunded amount will be added to the user s personal PaperCut account 3 3 2 Anonymous Payments at a Release Station Some organizations may provide guests or visitors with CBORD cards for authentication access and or to make payments In these cases the user has no network login or account in PaperCut they print from a generic account and need to pay for printing from the CBORD card Anonymous users logging into a release station with CBORD integration will be requested to swipe a CBORD card The funds associated with the card can then be used for printing Print Release Station To begin enter your login details E Contact the help desk if assistance is required or enter your username and password R l or log in as a quest Guest a Anonymous users log in by clicking the Guest button text configurable i A Print Release Station Please swipe your CBORD card Z Ermm d After logging in the guest user is prompted to swipe their CBORD card message text is configurable p 8 Print Release Station Print Release Station Your CBORD balance is now available and may be used for printing 744 73 CBORD Time User Printer Document Machine 18 57 31 guest iprint server Library Printer research paper pdf desktop tom lola Pages Cost Action Fj 0 05 0 05 i Print All Cancel All The user s CBO
4. details about the non CBORD card that was swiped at a release station pay and release to look up map to a CBORD card id in a database Contact support for assistance with this method 4 2 1 Populate CBORD Card Ids to PaperCut Card Identity Numbers This method involves importing the CBORD card id into PaperCut This is the preferred method where possible as it allows PaperCut to quickly and easily identify the information that needs to be sent to CBORD If your card id numbers are not already populated in PaperCut take the time to do this now There are a number of ways this can be done including e Importing the card id numbers from Active Directory or LDAP This is generally the simplest method and easiest to maintain particularly if the card id numbers are already stored in AD LDAP See the user manual section Importing Card Identity numbers from Active Directory or LDAP for more details e Pointing PaperCut to a database that contains the card id numbers and can provide a mapping between the card id number and the network username This can be useful if there is a student management system or similar that contains the card id numbers and usernames See the user manual section Looking up card numbers in an external database for more details e Batch importing the card id numbers from a text file See the user manual section Batch User Card Identity Update for more details 4 2 2 Looking Up CBORD Cards Ids in a Databa
5. file and exit the text editor Users should now be prompted to swipe a CBORD card when attempting to print a job that they have insufficient credit for 5 2 1 Anonymous Pay and Release To allow anonymous users to make payments at a release station using CBORD cards after completing section 5 2 simply enable anonymous logins 1 Open the file app path release config properties in a text editor 2 Locate the line enable anonymous login N and change the N to Y This will enable a Guest button on the release station login page Anonymous users will click this button to log into the station 3 If the Guest text of the button is not suitable change the option anonymous login button text to suit 4 Clicking the Guest button will actually log into the station as a pre defined generic user account The balance of this account will not be available to the user but this generic account will be used to track payments and printing by anonymous users In this way all stations can share the same generic login or each station can use a different generic account e g to provide station level information and reporting The default generic account used is guest The option anonymous user can be used to change the account used This account must exist in PaperCut but it may be either a network user account or a PaperCut internal user account For details about creating PaperCut internal users accounts see the user manual chapter
6. name appropriate for your environment Instructions may also be edited to highlight guest access policies See the comments and options in the file for details 5 2 2 4 Enabling Only For Anonymous Users By default the release station will prompt all users to swipe their card if funds are required This may not be desirable for example if authenticated users are already set up with on demand transfers To configure the station to only prompt anonymous users for their card change the option enabled for to ANONYMOUS in the config file at release path extensions pay and release properties 5 2 2 5 Card Reader Configuration If you card reader does not successfully read CBORD cards out of the box there are additional configuration options in the config file at release path extensions credit sources cbord dx properties including header trailer characters and regex matching support See the comments and options in the file for details 6 Testing The payment gateway module for CBORD is now ready for testing This test will involve performing a live transaction with the CBORD system testing end to end functionality To begin testing you will require a login for a user that has a card id number that refers to an active card id in CBORD The simplest way to achieve this is to manually enter a test CBORD card id number in the Card Identity Number field of a test user in the PaperCut administration interface 6 1 Testing Manual Tran
7. PaperCut PaperCut Payment Gateway Module CBORD Data Xchange Quick Start Guide This guide is designed to supplement the Payment Gateway Module documentation and provides a guide to installing setting up and testing the Payment Gateway Module for use with CBORD CS Gold version 5 or later and CBORD Odyssey PCS version 5 2 or later via the CBORD Data Xchange platform The main Payment Gateway Module documentation may be downloaded from http www papercut com anonftp pub pcng ext payment gateway PaymentGatewayModule paf Contents 1 Introduction 3 2 Architecture 4 3 End User Overview 5 3 1 Option 1 Manual Transfers 5 3 2 Option 2 On Demand Transfers 8 3 3 Option 3 Payments at a Release Station Pay and Release 9 3 3 1 Authenticated Payments at a Release Station 9 3 3 2 Anonymous Payments at a Release Station 12 4 Prerequisites a 15 4 1 CBORD Settings and Configuration 15 4 2 Determine How PaperCut Will Find CBORD Card Ids 15 4 2 1 Populate CBORD Card Ids to PaperCut Card Identity Numbers 15 4 2 2 Looking Up CBORD Cards Ids in a Database 16 4 3 Hardware 16 5 Installation IF 5 1 Installing the Payment Gateway Module 17 5 2 Pay and Release Payments at a Release Station 18 5 2 1 Anonymous Pay and Release 19 5 2 2 Pay and Release Advanced Configuration 19 5 2 2 1 Account Charge Order 19 5 2 2 2 Prompting All Users to Swipe a Card on Login 19 5 2 2 3 Messages 19 5 2 2 4 Enabling Only For An
8. PaperCut e g notified via the client software or via email 3 3 Option 3 Payments at a Release Station Pay and Release Payments for printing may be made at a release station at the time the job is released This may be either from authenticated users users who have a network login and a corresponding PaperCut account or anonymous users users who have printed from a generic account and have no network login or PaperCut account but do have a CBORD card This option requires a release station with attached card reader for reading CBORD cards 3 3 1 Authenticated Payments at a Release Station Users with insufficient credit in their online PaperCut account can be prompted to swipe a CBORD card This can be useful if users can carry anonymous or disposable cards cards which have a balance but no association with the user who purchased them The user can simply swipe one of these cards to use some or all of the balance to pay for their printing Print Release Station To begin enter your login details _ ese Contact the help desk if assistance is required or enter your username and password ee _ as OK or log in as a guest Users log into the release station with their regular network username and password Print Release Station Time User 18 32 32 tom e z 2 Print Release Station m tom Your balance 0 05 l Printer Document Machine Pages Cost Action
9. RD balance may then be used for printing aperCut Payment Gateway Module CBORD Data Xchange Quick Start Guide v2012 08 17 i al 3 Print Release Station Sox i Print Release Station Your CBORD balance is now available and may be used for printing 744 68 CBORD Time User Printer Document Machine Pages Cost Action 18 57 31 guest print server Library Printer research paper pdf desktop tom 7 0 05 oon ai Print All Cancel All Printing is charged to the user s CBORD card account and the available balance display is updated in realtime Note that printing performed and paid for via an anonymous login and card cannot be refunded back onto the card i e back into CBORD for security reasons The refunded amount will simply end up on the generic account for reporting purposes 4 Prerequisites This section describes the prerequisites required before the payment gateway module can be enabled 4 1 CBORD Settings and Configuration Please contact CBORD support for assistance with setting up the system for use with PaperCut The PaperCut payment gateway module requires the following information about your CBORD setup e The CBORD server hostname or IP address and port number e Whether or not an SSL connection will be used to the CBORD server e A default CBORD location to use The CBORD location field is used to identify the source of the payment for reporting purposes e A default CBORD code m
10. ap to use The CBORD code map field is used to determine which of the user s plans purses to charge Important if multiple plans purses will be available for charging e g one for free quota one for paid the account that the code map points to should be configured for rollover linked chain of accounts so that the total balance of all plans is seen rather than the balance of a single CBORD plan e Whether the numbers provided are CBORD card numbers or CBORD patron ids The settings will be configured in the payment gateway configuration file 4 2 Determine How PaperCut Will Find CBORD Card Ids The payment gateway requires a user s CBORD card id to perform a transaction from their CBORD account This requires a mapping between a user in PaperCut and their CBORD card id or card number There are multiple ways to achieve this 1 By importing storing the CBORD card id in PaperCut This is generally the easiest method if the CBORD card id is readily available for import into PaperCut See 4 2 7 Populate CBORD Card Ids to PaperCut Card Identity Numbers below for more detail 2 By using details about the user that are available to PaperCut to look up map to a CBORD card id in a database This is useful when the CBORD card id cannot easily be imported into PaperCut or a different card id is in use but can be easily looked up See 4 2 2 Looking Up CBORD Cards Ids in a Database below for more detail 3 By using
11. app path server logs server log This log contains general application specific error messages and events Transaction Log app path server logs payment gateway transaction log This log contains a list of successful transactions in a tab delimited form Please feel free to contact the PaperCut Software Development Team via support papercut com if you require assistance 9 Planned Features and Known Limitations The following features have been spec ed and are intended for future inclusion if customer demand exists e Ability to allow end users to set their own settings o Turn on off auto transfer or on demand modes e g opt out because I d just like to use my free quota only o Set user specific auto transfer amounts and triggers If you are interested in these or other features please make your interest known to the PaperCut development team Our feature development is ranked based on customer votes
12. ber 123456 ard TN DIM dinite anhs This internal user account may now be used with any CBORD operating mode e g Live or Manual using any authentication method supported by PaperCut These include e Pop up authentication at the time of print e Via a release station Note Both the automatic self registration and manual methods store the CBORD card number in the PaperCut database It is still possible to use an external mapping source e g a database or Active Directory for non guest users The CBORD interface has been designed to fall back to using the PaperCut card identity number field if the card does not exist in the external mapping source and the user account is an nternal User Management of guest users is a complex topic We have designed PaperCut to be as flexible as possible so implementations can be tailor to existing procedures and policies This flexibility also brings complexity Network administrators will need to invest some thought power into experimentation design testing and user education The PaperCut development team or an authorized reseller will be able to assist 8 Troubleshooting Administrators may find information in the following log files useful when trying to troubleshoot setup configuration problems or issues reported by end users Payment Gateway Event Log app path server logs payment gateway event log This log contains gateway specific error messages and events Application Log
13. e transferred whenever the user runs out of balance for example reducing the number of transfers that occur On demand transfer example without batching 1 User Betty has 0 10 in her PaperCut printing account 2 Betty prints a job that costs 0 70 3 The PaperCut CBORD gateway transfers the required 0 60 into Betty s PaperCut account and the job is allowed to print On demand transfer example with 5 00 batching 1 User Betty has 0 10 in her PaperCut printing account 2 Betty prints a job that costs 0 70 3 Because the print job costs more than the value currently in her account the PaperCut CBORD gateway transfers the default batch transfer amount of 5 00 making a total of 5 10 4 The job cost is deducted from the PaperCut account leaving Betty with 4 40 in her PaperCut account which may be used for future printing On demand transfers are enabled and configured by the administrator No user intervention is required although users are provided with a full list of all transfers in the user web interface If using batch transfers sites should explain to users how the system works e g default transfer amounts Notes e On demand transfers can be enabled for specific groups e g for students but not staff e Any free quota allocated to users is used first before making transfers from CBORD e If the user is out of CBORD funds the insufficient credit message will propagate to the user as it normally does in
14. ease functionality at a release station as discussed in section 5 2 1 Anonymous Pay and Release This section describes an alternative method PaperCut supports guests via its Internal Users feature Internal users are accounts that only exist in the PaperCut database and not in the network domain directory e g Active Directory This feature allows organizations to support guest users without having to pollute their network directory with temporary guest accounts The Internal Users feature is documented in detail in the user manual chapter Managing Guests and Internal Users The key is to ensure that the CBORD card id number is associated with the internal users in PaperCut This can be done in two ways 7 1 Automatic self registration at Release Stations The PaperCut full screen software based release station may be configured to support authentication via Swipe Card by using USB based swipe card readers A reader compatible with CBORD cards can be used to facilitate self registration at a release station The setup and process would work as follows Setup Requirements e Guests print to a separate set of print queues configured to use hold release queues e The full screen software based release station is setup on station s next to the printers e The release station is configured to use card authentication via a compatible USB based card reader e g Magtek e The internal users feature is enabled in PaperCut e The r
15. ection below provides an overview of the end user experience for each option Options may be mixed and matched and many organizations may choose to start off with one say Manual and move to others as their system project evolves over time 3 1 Option 1 Manual Transfers Manual transfers allow users to instigate a transfer of a selected amount from their CBORD account into their PaperCut account This option does not require any additional hardware such as card readers 1 The user logs into the standard PaperCut user web interface Login Wo e O localhost 9191 use PaperCut Username tom Password sees EJ Language English Login Register as a New User lelak L 2 Anew Add Credit link is available in the navigation menu The link will appear after the module is installed The name of the link is configurable PaperCut Payment Gateway Module CBORD Data Xchange Quick Start Guide v2012 08 17 f elaks J PaperCut NG Summary Y GEA E O localhost 9191 app service page UserSummary ZA PaperCut Logged in as tom Summary Summary s Activity Balance history for tom 9 00 8 00 7 00 v 6 00 5 00 LS a 4 00 3 00 2 00 1 00 0 00 5 May 12 May 19 May 26 May Day 3 The user clicks Add Credit and selects the amount to transfer The ran
16. elease station should be configured in release any mode and enable card self registration feature is set to Y in the release station s config properties file e The CBORD interface is configured to enable on demand transfers for at least the Internal Users group Guest User Procedure 1 A guest user is allocated an anonymous CBORD card 2 The user logs into a computer and prints to the queues set up for guest users 3 They walk up to a release station and swipe their card 4 Anaccount matching this account can t be found so the system asks if a new should account be created The user clicks yes An internal user account is created and associated with the supplied card number 6 The user may release their job Any job released will be charged to the matching CBORD account 7 The user may continue to use their card The user will not be prompted to create an account on subsequent release station login as they have already registered o 7 2 Manual Creation Internal Users may also be manually created either via the PaperCut administration web interface or via a text file import After an internal user is created it may be associated with a CBORD card number by simply putting the CBORD card id number in the Card Identity Number field in the PaperCut interface Other Details Department Provides additional information about the user like their office department or identity card identity number Offi Card Identity Num
17. ge of amounts can be defined by the administrator r 3 J F PaperCut NG Add Credit x Ac e O localhost 9191 app service page ExtnCBORDDX qA 3 PaperCut Logged in as tom Add credit using CBORD tom Current Balance 7 53 CBORD Balance 747 17 Amount to Transfer Add Credit Add Value Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 6 of 26 After clicking the form Submit button the selected amount if available is placed in the user s account in realtime The end user can view and report on all details of their historic transactions via the web interface Q Show Filter filter active remove a 0120 6 f transaction date v Transacted bv Amount Balance atter Transation tvoe comment May 26 2011 6 24 16 PM tom 2 00 9 20 Payment gateway Funds added from CBORD May 26 2011 6 24 08 PM system print 0 24 7 20 Printer Usage May 26 2011 6 23 26 PM system print 0 09 7 44 Printer Usage 3 2 Option 2 On Demand Transfers On demand transfers occur when a user lacks sufficient balance to print a job When this happens the system will automatically transfer funds from CBORD into the user s PaperCut account as required based on rules configured by the administrator This option does not require any additional hardware such as card readers The amount transferred may be just the amount required to print or a batch amount In batch mode 10 could b
18. ion and enter the default location id that PaperCut will use for transactions 10 Locate the option cbord dx code map and enter the default code map that PaperCut will use for transactions 11 Locate the option cbord dx sending card numbers and set to Y or N based on whether the card id number in PaperCut is a CBORD card number or a CBORD patron id 12 If connecting to an Odyssey server locate the option cbord dx operator and enter a four digit number This identifies the operator person performing the transaction on behalf of the user i e the application server to CBORD and is required when connecting to an Odyssey server If connecting to a CS Gold server this field is optional and may be left blank 13 Take some time to review the configurable options available in the file Options include limits on the amount to transfer access groups and custom error messages You may like to enable a group restriction to limit access to administrators until configuration is complete There are also advanced options for per printer and per release station overrides for the location and code map settings 14 Save the file and exit the text editor 5 2 Pay and Release Payments at a Release Station CBORD payment integration may optionally be enabled at release stations in addition to or instead of the on demand integration and manual transfers See the section Option 3 Payments at a Release Station for details This mode a
19. lso requires the purchase of a PaperCut Pay Station license which allows the release station to be used to add and use funds from an external source To enable payment integration at a release station 1 Set up a release station as per the user manual chapter Release Station Configuration and deployment tips in app path release README txt Attach your card reader for reading CBORD cards but do not configure the station for card reader logins unless there are cards other than CBORD cards used for authentication Cards will be requested after the user has logged in 2 Ensure that the card reader can read the CBORD cards e g plug the card reader into the release station open a text editor swipe a card and ensure that the card number is printed to the screen 3 Open the config file release path extensions pay and release properties in a text editor 4 Locate the line enabled N and change the N to Y This will enable pay and release functionality at the release station 5 Locate the line credit source cbord dx and uncomment it remove the from the start Comment out insert a at the start of any other credit source lines l e the line credit source cbord dx should be the only uncommented line starting with credit source 6 Set the option give change to NA This option controls what happens to the balance in CBORD when the user logs out Setting it to NA ensures that the balance stays on the card 7 Save the
20. on server will be restarted during the install process If other administrators are using the PaperCut administration interface at this time it may be advisable to warn them of the pending restart 5 1 Installing the Payment Gateway Module 1 The Payment Gateway Module will function during the PaperCut NG 40 day trial period After this the module must be licensed If you have been supplied with a new license take the time to install this now The license install procedure is documented in the PaperCut user manual chapter Licensing and Support 2 Download the Payment Gateway Module from the PaperCut website http Avww papercut com anonftp pub pcng ext payment gateway pcng payment qateway module exe 3 Install the module into the same directory as PaperCut NG This is normally C Program Files PaperCut NG 4 Open the file app path server lib ext ext payment gateway cbord dx properties in a text editor such as Notepad 5 Locate the line cbord dx enabled N and change the N to Y This will enable the CBORD module 6 Enable set to Y one or both of the cbord dx manual transfer enabled and cbord dx on demand transfer enabled options see the End User Overview section for more detail about these options 7 Locate the option cbord dx server host and enter the hostname or IP address of your CBORD server 8 Verify that the cbord dx server port option is correct for your CBORD server 9 Locate the option cbord dx locat
21. onymous Users 20 5 2 2 5 Card Reader Configuration 20 6 Testing 21 6 1 Testing Manual Transfers 21 6 2 Testing On Demand Transfers 21 7 Alternative Method for Handling Guest Users and Anonymous Cards 23 7 1 Automatic self registration at Release Stations 23 7 2 Manual Creation 24 8 Troubleshooting 25 9 Planned Features and Known Limitations 26 1 Introduction CBORD develops many software applications for use in the education sector CBORD CS Gold Stored Value amp Credit is CBORD s solution for managing campus payments The PaperCut payment gateway module for CBORD provides integration that allows students to pay for printing from their CBORD account Key Feature Summary Automatic network level integration with CBORD no mandatory hardware requirement Different operation modes o Automatic transfer on low zero account balance o End user instigated transfer via a web interface o Pay and release via a release station card reader hardware required o Combination thereof as configured by the administrator Ability to mix the integration methods Some users e g students may have automatic payment on print while guests use a pay and release station and anonymous cards Full transaction auditing for both end users and administrators Ability to extract import CBORD card account numbers out of Active Directory if secure and or an external database table such as a student management system Implementation does n
22. ot compromise replace standard PaperCut features such as free quotas overdraft rules or the ability to add alternate payment types in the future e g credit card services such as PayPal 2 Architecture The solution is designed with security as the number one objective All communication with CBORD the external credit source is made via the PaperCut Server No client software is used Communication with end users is encrypted using SSL TLS browser encryption PaperCut Server PaperCut server with Payment Gateway module installed Communication with external server Withdraw from external source end deposit in PaperCut External Credit Source A server or service providing a source of funds PC Macintosh Linux Unix Workstations Workstations Workstations Workstations CBORD integration architecture Setup and testing time for basic integration should take around 30 minutes More detailed integrations are possible and time should be allocated accordingly after reading through this guide No system level restart is required however the PaperCut application server will be restarted during the install process If other administrators are using the PaperCut administration interface at this time it may be advisable to warn them of the pending restart 3 End User Overview The system may be configured using any combination of three possible integration options The integration options are configured by the administrator The s
23. se This method involves using some information about a user that is available to PaperCut to look up a CBORD card id in a database E g given a table of CBORD ids and network usernames PaperCut knows the network username so it can look up the CBORD id E g given a table of CBORD cards and student ids if the student id is stored in PaperCut then PaperCut can use this to look up a CBORD card Configuration for database lookups can be found in the configuration file at app path server lib ext ext payment gateway cbord dx properties under the section titled External Card Id Lookup Settings The configuration file provides further information and examples For assistance please contact support 4 3 Hardware No hardware is required for the manual transfer or top up on demand modes To use pay and release mode users will need to swipe a CBORD card at a release station so card reader hardware will be required Any keyboard emulating card reader should do the job that is swiping a card should print the output to the screen like it was typed e g into a text editor such as MagTek USB card readers 5 Installation This section covers the installation of the PaperCut payment gateway module It is written assuming the reader has good server administration skills and is experienced with general PaperCut administration Setup and testing time should take around 30 minutes No system level restart is required however the PaperCut applicati
24. sfers Only if manual transfers are enabled 1 Log into the PaperCut user web interface at http oapercut 9191 user where papercut is the name of your PaperCut server Anew link called Add Credit should appear on the left Click this link Select and amount to add and click Add Value The requested amount will be transferred from the user s CBORD account into PaperCut Check that the balance has been successfully adjusted via the Transaction History page Check the records in CBORD to ensure that the transfer is correctly accounted for 6 2 Testing On Demand Transfers Only if on demand automatic transfers are enabled 1 w Log into the PaperCut admin interface http papercut 9191 admin and select your test user from the Users tab Change the user s account balance to 0 00 Login to a workstation as this test user and perform a test print job The print job should trigger a transfer of credit from CBORD and the print job should be allowed Login to the PaperCut admin interface and select the test user from the Users tab Select the user s Transaction History tab where you should see the funds transferred from CBORD into PaperCut and then the deducted from PaperCut for the cost of the print job Check that the transferred amount is correctly accounted for in CBORD 7 Alternative Method for Handling Guest Users and Anonymous Cards The preferred method for handling anonymous users is to enable pay and rel
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