Grandstream Networks, Inc.
Contents
1. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GSurf_Pro Video Management Software SyitealF Fis iY Ersem Corsice Flay Bede Qf Memes Taal GQ Mlp H GSurf_Pro User Manual www grandstream com Version 1 0 0 3 http esupport grandstream com TABLE OF CONTENTS GSurf Pro User Manual aolo i ee ee NANANA SALAS ee PRODUCT OVERVIEW ccccccessesscsocsecsessessesecsecsessesscsacsecsessesacsatsssesacsacsatsesaceess FEATURE HIGHTLIGHTS ccccccccccsccsccsessesscsccsessessesscsessecsessescsessesseaseseeseen INSTALLATION GUIDE cssssssssescessessesscscsessessesecsersessesscsucsatsssesarsacsensesaceess MINIMUM RECOMMENDED SYSTEM REQUIREMENT 1a INSTALL GSURF PRO tnsersensernsensersernsensen UNINSTALL GSURF PRO renne nserserensensersessnsennn LOGIN GSURF PRO EE k kkk an n nkan n naa n n a n na nr ra n rnn GSURF PRO MAIN WINDOW aa nsan GSURF PRO TOOLBAR ulanan amma GSURF PRO VIDEO PLAY BAR CONFIGURATION GUIDE ccscsssesocseccessessesscsecsessessesorsessessesscsatsarsessesaceacsess ADD DELETE DEVICE aka ADD DEVICE EE EE DELETE DEVICE keen SEARCH DEVICE m AMA naba SEARCH DEVICE sisssecsesssssssessessessssssessessesnssvesessessscsssassvesesassnssnesseses MODIFY IP EE EE CONFIGURE TIME SCHEDULE cccccccccccscssesessessessessestesecseesessesseseeseeses CONFIGURE ALARM TRIGGERS AND RULES ee LOCAL CONFIGURATION EE an SOFTWARE2. 3 Select a schedule on the left panel to be configured 4 Select the time frame for each day The scheduled interval will be marked in blue See Figure 11 Gsurf_Pro Time Schedule 5 Click Save button Time Schedule ng Time schedule name All Day Work Time 0 00 8 00 12 00 18 00 0 00 Schedule 3 sunday mm RT RE TN DT NN PA n 00000000 P000P000P000P000P000P1000P00 Schedule 4 Schedule 5 Schedule 5 0 00 8 00 12 00 18 00 0 00 ao TE DT Oe ON Schedule 8 Schedule 9 Schedule 10 Schedule 3 Save 0 00 8 00 12 00 18 00 0 00 Tuesday me AN OT OT NN TLL 0 00 8 00 12 00 18 00 0 00 Wednesday EL LEER ER EE DE EE ER ER OER EK ER EE Ed vee ee dee eed ed 0 00 8 00 12 00 18 00 0 00 Thursday ELE EE EER ER ee Re eer ee ke een ee ee ee eed ver eene deed dd 0 00 8 00 12 00 18 00 0 00 Firday PULLEY 0 00 8 00 12 00 18 00 0 00 Satuarday ELE ELEK DEEL EER EE EE EE EE EER ER ER EE FELL EEH Figure 11 Gsurf Pro Time Schedule 6 To assign this schedule to a device open System Config gt Device Config 7 Select the device from which you would like to record the videos 8 In Auto Record option select schedule from the drop down list 9 Click Save button Grandstream Networks Inc GSurf Pro USER MANUAL Page 18 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video This channel will then start automatically recording as specified in the designated time schedule Additionally users could select Batc
3. Device time Interval 1 Min Date 2013 01 09 Time 16 38 38 Run when Windows starte Computer time Dale 2013 01 15 Time 15 45 28 Figure 26 Device Time Configuration Grandstream Networks Inc GSurf Pro USER MANUAL Page 33 of 45 Version 1 0 0 3 Updated 01 2013 andstream Innovative IP Voice amp Video CONVERT VIDEO FORMAT The recorded video is saved in H264 format which might not be supported by certain video players An AVI converter tool is provided in GSurf_Pro Click on Manage tool gt AVI Conversion Tool to open the converter Add video to be converted and the output file will be saved in the configured directory in AVI format inis file name Add Delete Convert Format AVI T Output directory VRecordilormali2013 01 22 Ng Open Figure 27 Media Convert Tool Grandstream Networks Inc GSurf Pro USER MANUAL Page 34 of 45 Version 1 0 0 3 Updated 01 2013 stream Innovative IP Voice 4 Video USER MANAGEMENT The GSurf Pro administrator can add modify and delete users as well as issue users different privilege levels 1 Click on Manage tool User Manage 2 In the User Manage window users could add edit and delete users A list of configuration authorities is provided so each user could be assigned with different privileges User Manage Modify i Delete Time schedule configuration Alarm rule action configuration local config Device Confi
4. 4 38 10 0 0 169 8063 10069 13 IPCAMERA 3601 1 0 4 38 10 0 0 167 8067 10067 20 IPCAMERA 3601 1 0 4 38 10 0 0 172 8072 10072 ad IP Address Configuration wifi Configuration Old IP Use DHCP Sub net mask Gate way Figure 9 GSurf Pro Search Tool Search Devices Grandstream Networks Inc GSurf Pro USER MANUAL Page 16 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video MODIFY IP 1 Select the device in the searching result 2 To set up new static IP input the new IP subnet mask and gateway then click on Modify IP button To make sure the new static IP is available in the network after filling out the new IP address click on Ping button and the result will show in the prompted message 3 To set up new IP with DHCP user could check the option Use DHCP so a new IP will be automatically assigned Use DHCP to assign new IP To check if the i 0 0 15 lin new static IP is Sub net mask 255 255 255 0 available Gate way O O DB 0 modfyl Figure 10 GSurf Pro Search Tool Modify IP Grandstream Networks Inc GSurf Pro USER MANUAL Page 17 of 45 Version 1 0 0 3 Updated 01 2013 andstrean Innovative IP Voice amp Video CONFIGURE TIME SCHEDULE The GSurf_Pro time schedule is used to configure automatic recording Up to 10 schedules can be configured 1 In the top Menu bar click System Config gt Time Schedule 2 The Time Schedule window will pop up
5. ream Innovative IP Voice amp Video RECORD CONFIGURATION MANUAL RECORD In the video display window click on the Record button to start recording Connecting Figure 17 Manual Record AUTOMATIC RECORD The automatic record will be running in the background The recording time is specified in Auto Record option after selecting device under System Config gt Device Config Device Configuation IP Camera attributes Device Name Si IP Domain Name RTSP Port Transmission Protocol Username Fassword Alarm action rule Moton Detection Alarm Input Auto Record Figure 18 Automatic Record Grandstream Networks Inc GSurf Pro USER MANUAL Page 24 of 45 Version 1 0 0 3 Updated 01 2013 andstrean Innovative IP Voice amp Video REPLAY The GSurf_Pro Replay tool provides the ability to replay recorded videos It also provides a search function which allows you to perform a search based on start time end time IP address channel and etc To replay the recorded video in the top Menu bar go to Manage Tool gt Replay Tool to open the Replayer Select time device channel file type and disk to search the video Then click on the video file to play 93 poi System S View V Help H BE A H EE EP Quest X Video monitor Rec
6. 3615WP HD 1 0 1 68 GXV3615WP HD 10 0 0 170 8070 10070 00 08 82 27 F0 87 P 2013 01 15 16 51 41 admin IPCAMERA 3601HD 1 0 4 38 GXV3601HD tef 10 0 0 173 8073 10073 00 08 82 1F CA 79 P 2013 01 15 16 53 21 admin IPCAMERA 3601HD 1 0 4 38 GXV3601HD Lef 10 0 0 174 8074 10074 00 08 82 1F CA 8B P 2013 01 15 16 53 21 admin P 2013 01 15 16 53 21 Figure 31 Add Devices to Transfer List 6 Those devices will then be displayed in the transfer list The main display window will show the traffic status when the traffic starts Grandstream Networks Inc GSurf Pro USER MANUAL Page 38 of 45 Version 1 0 0 3 Updated 01 2013 CLIENT SIDE The client side is the GSurf Pro RTSP server 1 In the Device browser right click on RTSP server 2 Click Server Config to add devices to the local list es View V Fok Config C Device browser x ond DVS 2 IP Camera EM Device 1 Device Order d Device Config Server Config Figure 32 RTSP Server Grandstream Networks Inc GSurf Pro USER MANUAL Version 1 0 0 3 ream Innovative IP Voice amp Video Page 39 of 45 Updated 01 2013 ream Innovative IP Voice amp Video GSURF_PRO FILE SERVER SERVER SIDE The file server can provide the record files in local disk to other hosts within the network for search download and replay To configure the GSurf Pro as the file server go to Manage Tool gt File Server Click on the Configuration button to set up lis
7. 5 0 Group Attributes EX HEN Oj Group 6 0 a Group 7 0 Group Name Group 2 on Oj Group 9 0 Pause Time 10 5 Longer than 10s is recommended GJ Group 10 0 Video Display E Allow Patrol Figure 24 Configure Group Attributes For Patrol Mode 4 Click Ok to save the settings 5 In the top Menu bar click on Play Mode gt Patrolling View to start playing videos from different groups in a loop Grandstream Networks Inc GSurf Pro USER MANUAL Page 31 of 45 Version 1 0 0 3 Updated 01 2013 BROADCAST 1 In the tool bar click the button to open up broadcast window 2 Add broadcast device by selecting the devices from the left side list to the right side list 3 Click Start Broadcasting button to start sending audio from PC s microphone ndstream Innovative IP Voice amp Video Device list 43 SI 1P960 WH Center SI Gxv3672 HD WH Center Corner SI Gxv3672_HD WH Cargo Check GXV3662 Front Door Center SI Gxv3601 WH Rear Left GXV3601 WH Rear Right E Gxv3601 180 GXV3601HD 182 SI GXV3611HD WH Rear Right SI Gxv3611HD Warehouse GXV3611LL Right Rear 1 SI GXV3641HD WH Rear Right 4 EE GXV3611HD WH Rear EF cxv3601 SI GXV3601LL Lobby Left 1 SI GXV3601LL Pillar 1 Bottom SI GXV3611HD Lobby SI GXV3601LL WH Pillar 2 Bottom GXV3662FHD Cargo Check 1 SI GXV3662FHD Cargo Check 2 SI GXV3651FHD Cargo Check 5 ad GXV3601 Lobby Center 2 Figure 25 Broadcast
8. CONFIGURATION EE RECORD CONFIG ceceecsccsscssssessessessessssssessessessesessessessestsseeressesteseeseen DEVICE CONFIGURATION nt nsersersr rentene sersernsensersessnsennn LANGUAGE DISPLAY ummm RECORD CONFIGURATION ccccccccscsscssesccsessessessesecsessessescsessesseasesseseen NINE 00 EE EE AUTOMATIC RECORD vecsccscsscssssecsessessessssessessesseseeressessestsreesesesveseen IT ELECTRONIC MAP ukan n nk nk a nn nka n n aa n na n a n ra nnne ADD MAP EE EE GE ADD DEVICE TO MAP vicccccscsscsscsscsecsessessessesessessessessesessessessesteseeseesen SET ALARM ON MAP wu ceccscsccsessessessesessessessessesessessesestssessessesteseeseeses LOCK UNLOCK MAP EE amma am amamami anna REMOVE DEVICE FROM MAP vececescsscsscssesssscssecsessesessessessessesvereeseee Grandstream Networks Inc GSurf Pro USER MANUAL Version 1 0 0 3 ream Innovative IP Voice amp Video Page 2 of 45 Updated 01 2013 ream Innovative IP Voice amp Video REMOTE CONPIGURAN O ETE EE RER 28 PTZ GOIN TR AA 29 EON 30 NVE VEN AA 30 GROUP VIEW PATHOL MODE iss ins es ee ES Re es n ee ee EE EG ie Be ee n ee ae 30 se BE or N ME AA EE 32 SYNCHRONIZE DEVICE TIME ve 33 CONVERT VIDEO PORMA sonne eie N Ge Ee PANAPAAN AE MAPAGAAN 34 SERGE er 34 IMPORT EXPORT CONFIGURATION esse ee ee ee ee ee ee ee ee ee ee RR ee ee ee ee ee ee ee ee ee RR RR RE 36 GSURF PRO TRANSFER SERVER o a sousie de asses ge deu ge ee eie eN eN veels dees de ele se ee ee Ou ee de se ee
9. GXV3615WP HD 1 0 160 110 0 0 210 80 00 08 82 36 36 29 WY GXV3672HD 4 2 WH Cente Dc 9 IPCAMERA36LIHD 1 0 438 Gxv3e11HD 10 0 0 181 8081 10081 00 06 82 26 C8 0A 88 GXV3672FHD Cargo Check 4 IPCAMERA 3601 GXV3601 00 08 82 20 15 88 SP GXV3672FHD 4 2 WH Center I 10083 00 08 82 26 CA C3 a ETER 10084 00 05 82 26 CAEE penere GEITE 00 08 82 1 38 90 eeo SY GXV3662FHD Cargo Check IPCAMERA GXV3672HD GXV3672 HD W 00 08 82 42 47 00 Paan 00088242 i GXV3662FHD 00 0B 82 42 48 4C i SY GXV3615WP HD a 8 IPCAMERA GXV3672FHD 10090 00 08 82 42 48 0F L GYW2R11UN Warshauce Rea gt 9 IPCAMERA GXV3662HD 1 0 1 68 GXV3662 Back 10 0 0 177 8077 10077 00 08 82 20 29 89 IPCAMERA GXV3651FHD 1 0 1 68 GXV3651FHD 10 0 0 175 8075 10075 00 0B 82 28 40 FC 1 IPCAMERA 360 1LL GXV3601LL W 10 0 0 169 10069 00 08 82 1F CA BO Date Time User IPCAMERA 3601 1 0 4 34 GXV3601 WH 10 0 0 164 8064 10064 00 08 82 1F 96 85 P 2013 01 15 16 43 05 admin IPCAMERA 3501 1 0 4 38 GXV3601 eftR 10 0 0 172 8072 10072 00 0B 82 20 15 81 2 2013 01 15 16 50 47 ees IPCAMERA 3601 1 0 4 38 GXV3601N Pill 10 0 0 166 8066 10066 00 08 82 20 15 C6 IPCAMERA 3601 1 0 4 38 GXV3601 WH 10 0 0 165 8065 10065 00 08 82 1F 96 AA P 2013 01 15 16 51 41 admin vu snurr J IPCAMERA 3601 1 0 4 38 GXV3601 WH 10 0 0 168 8068 10068 00 08 82 20 15 AA 9 2013 01 15 16 51 41 IPCAMERA GXV
10. Grandstream Networks Inc le Mm Broadcast list 42 IP960 WH Center Gxv3672 HD WH Ce EI Gxv3672_HD WH Ca GXV3662 Front Doo E cxv3601 WH Rear GXV3601 WH Rear GXV3601 180 SI GXV3601HD 182 EI GXV3611HD WH Re GXv3611HD Wareho SI GXV3611LL Right Re SI GXV3611HD WH Re ES FXV3K11HN WH Re GSurf Pro USER MANUAL Version 1 0 0 3 Page 32 of 45 Updated 01 2013 dndstream Innovative IP Voice amp Video SYNCHRONIZE DEVICE TIME In the top Menu bar click on Manage tool gt Synchronize device time Then users could sync up the device time with local PC time i DeviceTimeConifg gt sa Device name Result 23 F960 WH Center 23 F960 WH Center SUCCESS GAJE HO WH Center Comer Gix 3672 HD WH Center Comer SUCCESS EA G3 3672 HO WH Cargo Check Aight G3672 HD WH Cargo Check Right Failed EA GeVSbb2 Front Door Center EA GAVE Front Door Center SUCCESS Co G 43601 WH Rear Left EA Gey a300 WH Rear Lett SUCCESS CS GAVAED WH Rear Right EA GAVEN WH Rear Right Failed CS Bev AED1 180 Ge 3601 180 SUCCESS E GAVAEDIHD 182 amp GAVJGDTHD 182 SUCCESS Co G VJGTIHD WH Rear Right Co GeVS611HD WH Rear Right SUCCESS EA GAVSETTHD Warehouse EA G243611HD Warehouse SUCCESS GeV3611LL Aight Rear 1 Ge s611LL Right Rear 1 SUCCESS ee sd O L Il Fi ra lu d a L MA di eed dd NIE L JIN Fi ra pr m in Open Auto Synchronize
11. IP Voice 4 Video System F View V System Config C Play Mode P Manage Tool G Help H FORBES a Device browser NS Video monitor G4 DVS A en IP Camera _ LG GXV3672HD Front Left i see GS GXV3662 Front Door Center M GXV3672FHD 4 2 Front Right GXV3601LL Lobby Left 1 L GXV3601HD Lobby Left 3 1 GXV3611HD Lobby Video amp Audio CMOS Settings Networking DDNS SIP Status se ros dj la Aperture Lid PTZ rotating speed Preset position 0 cal Brightness Contrast IF at GJ Group view EE PTZ Alarm list Cd BA Gi Ed Ee Ed JAG ym C ig GXV3662HD Administration Interface SS Current System Time Date Time Set the System Time Time Zone GMT 08 Las Vegas San Francisco Vancouver 73 C Update via NTP Server i C Synchronize with Local Computer Set the Time Manually G Keep Current Date and Time Save OSD Date Format OSD Date Format Device Name Setting MM DD YYYY Device Name GXV3662 Front Door Center Save Figure 22 Remote Configuration PTZ CONTROL In the toolbar click to open PTZ control panel If the connected devices are PTZ cameras or have a PTZ device connected users can use the console to adjust the focus brightness contrast rotating speed IRIS and also pan tilt the devices Note Before using PTZ contro
12. ain name of the device RTSP Port Enter the RTSP port for video streaming If the device s web access port is 80 enter 554 as RTSP Port Otherwise add 2000 to the device s web access port and enter here 4 Click Ok to save After successfully adding the device users could view the video by double clicking on the device name in the Device browser panel on the left Grandstream Networks Inc GSurf Pro USER MANUAL Page 13 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video Device Configuation F8 Device Name Device Type Count of channels S IP a Figure 6 Add Device System F View V System Config C Play Mode P Manage Tool G Help H AHAAA EPER tor Recordlist Electronic map Remote config E IP Camera fig RTSP Server Video Display Connecting Figure 7 Video Display After Adding Device Grandstream Networks Inc GSurf_Pro USER MANUAL Page 14 of 45 Version 1 0 0 3 Updated 01 2013 andstream Innovative IP Voice amp Video DELETE DEVICE 1 In the top Menu bar click System Config gt Device Config 2 Inthe Device Configuration window Select the device to be deleted 3 Click Delete button 4 Or users could click on Delete all to remove all the added devices Device Configuation Delete all Batch Configuration IP Camera attributes EA IP Camera GM Device 1 Device Name Device 1 r 10 O Doma
13. e the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for using Grandstream GSurf Pro Network Video Surveillance System Grandstream Networks Inc GSurf Pro USER MANUAL Page 43 of 45 Version 1 0 0 3 Updated 01 2013 Innovative IP Voice 4 Video Table 4 COMPARISON OF GSURF PRO AND GSURF Realtime Play Realtime Recording N primary 2nd stream N Primary Only Backend Recording Primary 2nd stream switchable based on arrangement of display windows Sorting Display Window Order when in Group Patrol Mode 1 4 6 8 9 16 20 25 36 Display Window Time Table Configuration in Automatic Recording Configuraton of Alarm DO DI Local Configuation Local Configuration Smart Deletetion Local Configuration J WatchDog Switch ON OFF Local Configuration Autorun as service J J when power on Local Configuation Display window arrangement of primary stream Device Configuation Batch configuatio
14. ectronic mapmapJPG Loglist 9 alarmist Figure 21 Add Map Alarm Grandstream Networks Inc GSurf Pro USER MANUAL Page 27 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video SET ALARM ON MAP 1 After adding the device to the map go to System Config gt Alarm Config to configure alarm action rule Make sure the option Warning on the E map is checked 2 Go to System Config gt Device Config Select your device and configure the alarm action rule set up in step 1 Cee 3 When GSurf_Pro receives an alarm report the corresponding icon on the map will flash in red K l LOCK UNLOCK MAP To avoid changing the positions of cameras on the map accidently the users can lock the map after adding all devices Right click on the map lock unlock option will be available in the pop up menu When the map is unlocked users could drag devices to the map When the map is locked double clicking on the camera will open up a new window for real time video from this camera REMOVE DEVICE FROM MAP else On the map right click on the lumaki icon and click Delete Icon to remove the device from the map REMOTE CONFIGURATION The IP Camera devices can be remotely accessed via web browser Select a device on the left side panel and click on Remote config tab to access the camera s web GUI Grandstream Networks Inc GSurf Pro USER MANUAL Page 28 of 45 Version 1 0 0 3 Updated 01 2013 AM Innovative
15. eld GSuf Pro a eed View System Config C Electronic map browser Add map E Device browser 3 Electronic map Figure 20 Add Map Note The supported image files are bmp jpg or gif GSurf Pro will display the electronic map in full resolution And the users can use the scroll bars to view the whole image Grandstream Networks Inc GSurf Pro USER MANUAL Page 26 of 45 Version 1 0 0 3 Updated 01 2013 AM Innovative IP Voice 4 Video ADD DEVICE TO MAP 1 Open your map in the main window 2 In the left side panel click on Device browser so your devices will show in the list 3 Click on the device channel drag and drop it to the preferred destination on the map EIE 4 An icon with the device name and the channel number will now be shown on the map Right click on the icon to change the icon settings gt System F View V System estat le Play Mode P Manage TooliG Help H SUPE EEE ELELEE 3 dd daa aid aaa la i Remote config ig IP Camera MM Device 1 MM RTSP Server Conference Room 102 i Warehouse E Device browser Electronic map Ey PTZ GJ Group view Log list Date i User Operation type Detailed info 2013 01 15 12 34 23 admin Login admin Login 2013 01 15 12 46 48 admin Add AddElectronic mapmap JPG 2013 01 15 12 47 35 admin Delete DeleteElectronic map map 2013 01 15 12 47 38 admin Delete DeleteElectronic map mapl 2013 01 15 13 57 54 admin Add AddEl
16. guration luser management Log management C Clear alarm info I Clear log info Capture Resize Window System Exit Figure 28 User Management Grandstream Networks Inc GSurf Pro USER MANUAL Page 35 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video IMPORT EXPORT CONFIGURATION The GSurf_Pro configuration can be imported or exported for backup and restore purpose Click on System Config gt Export Config to open the import export window Users could also select the configurations for the backup file E EE Device group info Time schedule Alarm action rule Electronic map Local configuration User info Log info Alarm Info Sound File Figure 29 Configuration Import and Export Grandstream Networks Inc GSurf_Pro USER MANUAL Page 36 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video GSURF_PRO TRANSFER SERVER The GSurf Pro embedded transfer server can cooperate with client side to effectively reduce the workload on the front end cameras The surveillance system utilizes the transfer server as the medium to monitor the devices in a distributed manner SERVER SIDE 1 Open the Transfer server from Manage Tool gt Tran Server A login window will pop up wae TransServer pe User name admin Password TEIT Remember Me T Auto Login Logout Auth Co Figure 30 Transfer Server Login 2 Afte
17. gure 5 GSurf Pro Video Display Window Play Bar Table 3 GSURF PRO VIDEO PLAY BAR ICONS am EE aa Ad Stop the displayed video in the channel Start recording the video in the channel By default the recorded video file will be saved in directory C Record Capture a snapshot of the current video in the channel By default the captured snapshot will be saved in directory C Snapshot Turn on off sound of the current channel The default setting is off Turn on off two way audio of the current channel The default setting is off Grandstream Networks Inc GSurf Pro USER MANUAL Page 12 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video CONFIGURATION GUIDE After installing GSurf Pro it must be configured for your network cameras or digital video servers This section describes how to configure GSurf Pro as well as how to set up auto recording motion detection alarms and etc ADD DELETE DEVICE ADD DEVICE 1 In the top Menu bar click System Config Device Config 2 In the Device Configuration window click Add button to open the Add Device dialog 3 Enter the device information Device Name Enter a name for the device Device Type Select the device type DVS or IPCAM Count of channels Select the number of channels that your device supports For example the GXV3504 has 4 channels IP Enter the IP address of the device Domain Name Enter the dom
18. h Configuration to assign the same time schedule to multiple devices IF Camera attributes Device Name Device 1 r 10 0 Domain Name RTSP Port Transmission Protocol Username Password Alarm action rule Motion Detection Choose a alarm action rule Alarm Input Figure 12 GSurf Pro Auto Record Time Schedule Grandstream Networks Inc GSurf Pro USER MANUAL Page 19 of 45 Version 1 0 0 3 Updated 01 2013 andstrean Innovative IP Voice amp Video CONFIGURE ALARM TRIGGERS AND RULES Grandstream s network cameras and digital video servers support motion detection and alarm events They can report motion detection or alarm events to GSurf_Pro On the GSurf_Pro side it can be configured to take actions i e to notify such events to users Up to 10 rules can be set up with different alarm actions The instructions below will assist you with this setup 1 In the top Menu bar click System Config gt Alarm Config 2 In the Alarm action rule window select the Alarm index and configure the action e Sound If it s checked GSurf Pro will play a sound when receiving an alarm report Make sure to select a sound file and the duration for it to play e Record If it s checked GSurf Pro will record the video upon receiving an alarm report Users could also select the duration for the recording e Pop up video window If it s checked a pop up video window will appear on receiving an alarm report e Warning on the E map If it s chec
19. in Name RTSP Port Transmission Protocol Username Password Alarm action rule Motion Detection Choose a alarm action rule Alarm Input Choose a alarm action rule Auto Record Choose a time schedule Figure 8 Delete Device Grandstream Networks Inc GSurf_Pro USER MANUAL Page 15 of 45 Version 1 0 0 3 Updated 01 2013 andstrean Innovative IP Voice amp Video SEARCH DEVICE The built in Search tool in GSurf Pro allows user to search all the DVS and IP Camera devices within the same LAN Additionally users could modify the IP address for the devices listed in the searching result SEARCH DEVICE 1 In the GSurf Pro toolbar click button 2 In the Search tool click Search button A list of surveillance devices will display in the list Index Model Version IP HTTP Part RTSP Port ma 7 IPCAMERA GxX 3662FHD 1 0 1 68 10 0 0 189 8089 10089 8 IPCAMERA GxX 3662FHD 1 0 1 68 10 0 0 188 8088 10088 9 IPCAMERA Gx43662HD 1 0 1 68 10 0 0 177 8077 10077 10 IPCAMERA GX 3662HD 1 0 1 68 10 0 0 151 8051 10051 11 IPCAMERA GX 3651FHD 1 0 1 68 10 0 0 175 8075 10075 12 IPCAMERA GXV3ETSWP HD 1 01 68 10 0 0 170 8070 10070 13 IPCAMERA 3601LL 1 0 4 38 10 0 0 178 8078 10078 14 IPCAMERA 3611HD 1 0 4 38 10 0 0 171 8071 10071 15 IPCAMERA 3611HD 1 0 4 38 10 0 0 184 8084 10084 16 IPCAMERA 3611HD 1 0 4 38 10 0 0 181 8081 10081 17 IPCAMERA 3601 1 0 4 38 10 0 0 166 8066 10066 18 IPCAMERA 3601LL 1 0
20. ked the corresponding icon of that channel in the electronic map will flash in red upon receiving an alarm report e Save to database If it s checked the alarm event will be written to the alarm log 3 Click Save button to save the settings Alarm action rule s Alarm action rule Alarm action rule name Trigger 1 H Trigger 1 Trigger 2 Trigger 3 Trigger 5 Trigger 6 Trigger 7 _ SSS Trigger 8 Duration time seconds 5 bd Play Sound Trigger 9 Trigger 10 V sound D o OF on kW MH IM Record ji ae Record duration time seconds 30 bd V Pop up video window Warning on the E map F Save to database Figure 13 GSurf Pro Alarm Action Rule Grandstream Networks Inc GSurf Pro USER MANUAL Page 20 of 45 Version 1 0 0 3 Updated 01 2013 andstream Innovative IP Voice amp Video 4 To assign this alarm action rule to a device open System Config gt Device Config 5 In the Device Configuration window select the device 6 Select an Alarm action rule for Motion Detection to monitor motion detection events select an alarm action rule for Alarm Input if you would like to monitor alarm input events 7 Click Save button to save the settings Device Configuation l l LI N a Batch Configuration IP Camera attributes D IP Camera GM Device 1 Device Name Device 1 O Domain Name RTSP Port Transmission Protocol Username Password Motion Detection Alarm I
21. l PTZ device needs to be set up in RS 485 port and properly configured Grandstream Networks Inc GSurf_ Pro USER MANUAL Page 29 of 45 Version 1 0 0 3 Updated 01 2013 andstrean Innovative IP Voice amp Video VIDEO MONITOR INDIVIDUAL VIEW Drag the device from the device browser to video display window to watch the video immediately GROUP VIEW PATROL MODE a 1 In the tool bar click on _ to open the Group view panel 2 Drag the device in Device browser panel to the group in Group view panel Device browser 2 D IP Camera a M GXV3662 Front Door Center M GXV3672FHD 4 2 Front Right N GXV3601LL Lobby Left 1 M GXV3601HD Lobby Left 3 8 GXV3611HD Lobby M GXV3601 Lobby Center 1 M GXV3601 Lobby Center 2 M GXV3601 Lobby Center3 4 III mol E Q Electronic map E Device browser Groupview XxX 5 2 Video monitor ES Group 1 1 Li GXV3672HD Front Left Figure 23 Add Device To Group 3 Right click on the group to configure the group attributes Check the Allow Patrol option and configure Pause time which is the patrol interval for the group Grandstream Networks Inc GSurf Pro USER MANUAL Page 30 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video Group view x g Video monitor o a Group 1 1 GM GXV3672HD Front Left 2 2 Group 2 1 bn GJ Group 3 0 si O ia GXV3662 F J Group
22. l space G Left free space G Pl go 596 07 309 96 Record file duration time Min Reserved free space GB Disk is full 0 Stop Record Delete the earliest file C3 Delete by date The earliest day in disk CJ Delete by file Capture Path C Snapshot Figure 15 GSurf_Pro Local Configure Record Configure Grandstream Networks Inc GSurf_Pro USER MANUAL Page 22 of 45 Version 1 0 0 3 Updated 01 2013 andstream Innovative IP Voice amp Video DEVICE CONFIGURATION Click System Config gt Device Config the device configuration window will prompt for users to add delete and edit devices Once a device is selected users could configure the device properties alarm action rule and record option e Device Properties Device Name Device IP Domain Name RTSP Port and Transport protocol e Alarm Action Rule Select alarm action rule for motion detection and alarm input e Auto Record Select time schedule for auto record LANGUAGE DISPLAY In the GSurf_Pro interface users could switch language at any time Go to System Config gt Language and select the language to be displayed N Time 5chedule T pa n DVS Local Config L l IP Camera ba GH Devicel Device Config D lay RTSP Server Server Config 5 Export Config E Language English E Chinese C Russian R Figure 16 Language Display Grandstream Networks Inc GSurf_Pro USER MANUAL Page 23 of 45 Version 1 0 0 3 Updated 01 2013
23. n J of automatic scheduled time recording Server Configuation FE of Grandstream Networks Inc GSurf Pro USER MANUAL Page 44 of 45 Version 1 0 0 3 Updated 01 2013 stream Innovative IP Voice amp Video Import Export Configuation Multi Multi Language Switch Switch Management Tool User management Log management V upto 4 Window Replay Management Tool Replay Tool N Single Window Replay Remote download Replay Management Tool Search Tool ma N N Mangement Tool Search Tool with Wi Fi Configuration Transaction Server Aa aaa ma EE Broadcasting Tool N Only delete based on V Delete based on Date delete Smart Delete Module files with ealiest date not based on earliest file more accurate accurate Grandstream Networks Inc GSurf Pro USER MANUAL Page 45 of 45 Version 1 0 0 3 Updated 01 2013
24. nput Figure 14 Assign Alarm Action Rule To Device Additionally users could select Batch Configuration to assign the same alarm action to multiple devices Grandstream Networks Inc GSurf Pro USER MANUAL Page 21 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video LOCAL CONFIGURATION Click on System Config gt Local Config to configure software and local recording features for GSurf Pro SOFTWARE CONFIGURATION Configure log reserved days video window layout and startup options RECORD CONFIG e Record Path This section displays name total space and free space of the local disks Users could select the local disk to store recorded video files If users select multiple disks GSurf Pro will start from the first disk until the free space equals the reserved space and then go to the next one e Reserved free space Configure the reserved free space for the disk When the disk free space is less than the reserved free space 1 GB in this example the video will be recorded in the next selected disk e Record file duration time Configure the duration for each recording file e Disk Full When the disk is full users could choose to stop recording or keep recording while storing new recording by deleting the old files e Capture Path Configure the path to save the snapshot pictures Local Config mar EE EE EEN titi ar a Ga Software configuration Record config Record Path Record di Tota
25. o Overview Grandstream Networks Inc GSurf Pro USER MANUAL Page 6 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video INSTALLATION GUIDE MINIMUM COMPUTER SYSTEM REQUIREMENT SERVER Operating System Windows 2003 2008 Server Windows XP SP2 SP3 Windows 7 32bit 64bit Processor Intel Core i3 2 6GHz or above recommended Memory Capacity RAM 4GB or above Hard Drive Capacity 320G depending on video recording requirement Graphics Card Type Discrete Graphics Card nVIDIA GEFORCE GTX660 or above recommended Network Adapter 1000Mbps network adapter CLIENTS Operating System Windows XP SP2 SP3 Windows Vista Windows 7 32bit 64bit Windows 8 Processor Intel Core 2 Duo or above Memory Capacity RAM 2GB or above Hard Drive Capacity 120G depending on recording requirement Graphics Card Type Discrete Graphics Card recommended Network Adapter 100Mbps network adapter 1000Mbps recommended Grandstream Networks Inc GSurf Pro USER MANUAL Page 7 of 45 Version 1 0 0 3 Updated 01 2013 Pandstream Innovative IP Voice amp Video Click to run the GSurf_Pro installation exe file Follow the instructions in the prompted windows to start installation Once done the following screen will show GSU Fro SPA UE Spanish Portuguese F French Had a Ganeal Figure 2 GSurf Pro Installation NOTE e The initial installation only su
26. oe 37 SENER DE ease gas svaceceagnpereqeeqsbenteorsseeaantiec apes saanoeacance qpcevecaaauateaeqpadsacnseadonreca esaieanuaiaaapateeeennpanness 37 GENT SPE hr 39 GEUEF PRO FILE SERVER AA saadan 40 SENER Ev 40 CENT DE BANA E AA AA 41 FEEGUENTLY ASKED OUES TONNS era 42 EXPERIENCING THE GRANDSTREAM GESUEF PRO aaa AA 43 TABLE OF TABLES GSurf Pro User Manual Table 1 GSURF PRO MAIN WINDOW ITEMS a 10 Table 2 GSURE PRO TOOLBAR ICONS vunne es N Ee EE sd LANA LOLA AGANG AALAGA 11 Table 3 GSURF PRO VIDEO PLAY BAR ICONS soos ssses sees seed se ek se soe se eg AA 12 Table 4 COMPARISON OF GSURF PRO AND GSURF ee ese ese ese ese ee ese dee see ese ee ee ee ee ee ee ee 44 Grandstream Networks Inc GSurf Pro USER MANUAL Page 3 of 45 Version 1 0 0 3 Updated 01 2013 Figure 1 GSurf Pro Overview Figure 2 GSurf Pro Installation Figure 3 GSurf Pro Login Figure 4 GSurf Pro Main Window Figure 5 GSurf Pro Video Display Window Play Bar Figure 6 Add Device Figure 7 Video Display After Adding Device Figure 8 Delete Device Figure 9 GSurf Pro Search Tool Search Devices GSurf Pro Search Tool Modify IP a Gsurf Pro Time Schedule a GSurf Pro Auto Record Time Schedule anec GSurf Pro Alarm Action Rule ese ee ee ee ee ee ee ee ee ee ee ee Assign Alarm Action Rule To Device sees ee ee ee ee Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figu
27. onitoring and recording system with intuitive interface as well as easy operation This user manual is designed to help you understand how to integrate your cameras and digital video servers with GSurf Pro software A Note This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GSurf Pro USER MANUAL Page 5 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS e Built in transfer server to forward the front end real time video streaming across network e Capability to configure primary stream and secondary stream display according to the PC platform e Embedded file sharing server for searching and downloading recorded files remotely e PTZ control e Integrated tools to synchronize time on the cameras transform format for the recording files e 36 channels video streams for group viewing or patrol mode e Two way audio video monitoring and alarm e Flexible alarm mechanism including relay output control and email alarm PC with GSurf Pro GXV3601 Ta a SI e nw ED ee Waa Te N GXV3504 Figure 1 GSurf Pr
28. ord list Electroni A DVS IP Camera 1 15 2013 12 00 00 AM 2 i Devicel ig RTSP Server 1 15 2013 11 59 59PM Device name v All v All x All x 8 Device browser Electronic map x L dr Remote search Gal x Ca x a Foos TEE a E Open ture 7 pag NI MOD 00 00 00 00 Export PTZrotatingspeed 16 vw Quest X3 Time section 4 m Ea PTZ i Group vie File list Log list Date Time User P 2013 01 15 10 35 59 admin Bb Loglist 3 Alarmiist Figure 19 Replay In the replayer users could also open up the Time selection tab to specify the recorded files by filtering the start time All the configured start time will be marked in green in the time chart Grandstream Networks Inc GSurf_Pro USER MANUAL Page 25 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video ELECTRONIC MAP E map is an important feature in video surveillance system to provide users a visual overview of the cameras in your installation A map is an image file on which you place cameras and views GSurf_Pro supports an electronic map for users to identify the locations of your cameras and the status of their alarms To configure E map on GSurf Pro open the map browser by clicking Q in the toolbar ADD MAP 1 In the Electronic map browser right click and Add map option will show up 2 Choose a map image from your local PC to upload Then it will be displayed in the electronic map fi
29. ow Table 1 GSURF PRO MAIN WINDOW ITEMS Toolbar Quick access to designated functions Device Browser View add and manage devices view electronic map Display up to 36 video streams Double clicking on one Video Displa HEY video will display its primary stream in full window PTZ Control PTZ control PTZ device is required on the camera Log List View operation log and alarm log Grandstream Networks Inc GSurf Pro USER MANUAL Page 10 of 45 Version 1 0 0 3 Updated 01 2013 GSURF PRO TOOLBAR Table 2 GSURF PRO TOOLBAR ICONS rrr FFF FFF Grandstream Networks Inc Frere EHEHE BEE kakalakad ream Innovative IP Voice amp Video Browse and manage the connected DVS or cameras Open Electronic Map Browser Right click to add a new map Open Group View panel manage groups and video channels Open RS 485 panel for PTZ control Display log list Display alarm list Choose different number of channels to be displayed on the main window max number 36 Open hide play bar in each video display window Send audio broadcasting to selected device in the list Search all the cameras IP within the same LAN Show GSurf Pro software information GSurf Pro USER MANUAL Page 11 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video GSURF_PRO VIDEO PLAY BAR In the video display window each video channel has a play bar on the bottom Video Display Play Bar Fi
30. pporting English e Once program installed user can switch to supported different languagested Grandstream Networks Inc GSurf Pro USER MANUAL Page 8 of 45 Version 1 0 0 3 Updated 01 2013 Innovative IP Voice 4 Video UNINSTALL GSURF PRO To uninstall GSurf Pro in your windows PC Start Menu Programs GSurf Pro click on Uninstall GSurf Pro to start uninstall process Or you could uninstall the program from your windows PC s Control Panel LOGIN GSURF PRO Click to run GSurf Pro The login page will prompt for your User ID and Password The administrator User ID and Password are both set to admin at the factory default settings For security purpose please change the password after the first time you log in to GSurf Pro Gsurf Network Video Surveillance System System Login dr al ese 3 e r man der bg AMEE KAN Sil TE LR MEE De pak Figure 3 GSurf Pro Login Grandstream Networks Inc GSurf Pro USER MANUAL Page 9 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video GSURF_PRO MAIN WINDOW The GSurf Pro user interface is designed for ease of use to offer quick access to cameras and recording in the system Please refer to the following figure and table for main window descriptions Help H a eg ee pa l IP Camera fl RTSP Server Operation type Detailed info Login admin Login Eb loglst fa Alarm ist Figure 4 GSurf Pro Main Wind
31. r login click on Config gt System Config to open the following server configuration window The listening IP address is the PC s IP address For the port number it is recommended to use default value or big value Grandstream Networks Inc GSurf Pro USER MANUAL Page 37 of 45 Version 1 0 0 3 Updated 01 2013 ndstream Innovative IP Voice amp Video ay TransServer N mm n e N EE EE ao so z Syvstem E View ConfigtC ManageToollG Helptp gt g ovs GA IF Camera PG Device Name Address Server Configuration 10 0 0 244 55a Max transfer court Date Time ms 2013 01 15 16 43 05 DIT Figure 30 Transfer Server Configuration 3 Click on to open the search tool 4 In the search tool press Search button to get a list of devices in the same LAN 5 Select the devices in the result list and click Add ct Search Device saa QO System E View V Config C Manage Tool G Help H Index Model Version Device name IP HTTP Port RTSP Port MAC IPCAMERA GXV3672HD GXV3672HD 4 2 10 0 0 193 10093 00 08 82 42 47 6D 7 IPCAMERA GXV3672FHD 0 60 1 68 GXV3672FHD 10 0 0 191 8091 10091 00 0B 82 42 48 15 IPCAMERA GXV3672FHD 00 08 82 42 48 0E Device broen x an 10087 00 08 82 3C DF 48 DVS GXV3662 Fron 10051 00 08 82 29 5C F3 S IP Camera GXV3611HD W S 1P960 WH Facing Door GXV3601 180 SP GXV3672 HD WH Center Cort IPCAMERA
32. re 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Grandstream Networks Inc TABLE OF FIGURES GSurf Pro User Manual GSurf Pro Local Configure Record Configure esse esse Language DE oe AA PP APA MEDIES Eie ss AA AA APA Device Time Configuration a Media Convert Tool User Management esse a aNG ada Configuration Import and Export a Transfer Server Configuration X a Add Devices To Transfer List a EP SEE AE ER SUM Pro File STG ie Ee ae ek IE Replayer Remote Search Ee EE ee RE ee ee ee EG ee GSurf Pro USER MANUAL Version 1 0 0 3 ream Innovative IP Voice amp Video Page 4 of 45 Updated 01 2013 ream Innovative IP Voice amp Video WELCOME Thank you for using Grandstream GSurf_Pro Network Video Surveillance System Based on TCP IP Gsurf Pro utilizes C S architecture on distributed system managing up to 10 36 channels It can effectively reduce the network traffic and cameras workload by providing the transferring mechanism Also users could search and download the recording files remotely via the file management Featuring functions of electronic map preview search recording alarm playback PTZ and etc Gsurf Pro is a powerful m
33. resource efficiency If users click on one of the video the display will be automatically converted to primary stream for better quality Q Does GSurf Pro have any requirement on the PC where it s installed A Yes Please refer to section MINIMUM COMPUTER SYSTEM REQUIREMENT for details Before installing GSurf Pro it is recommended to evaluate the system requirement network traffic disk space file directory and etc Q Is there any requirement on the transfer server A In most of the cases the transfer server will have large amount of network flow going through Therefore it is recommended to use the machine with Gigabyte network interface card Q What are the factors that might affect the disk space A The disk space is mainly affected by the primary stream bit rate Normally HD video will take more space than standard definition video Q I have configured the alarm action on GSurf Pro already but I still didn t get alarm Why A Besides configuring alarm action on GSurf Pro side the alarm has to be activated on the camera side and configured to report to the alarm center Users could configure this by directly accessing camera s web GUl or via GSurf Pro s remote configure interface Grandstream Networks Inc GsSurf Pro USER MANUAL Page 42 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video EXPERIENCING THE GRANDSTREAM GSURF PRO Please visit our website http www grandstream com to receiv
34. tening IP and port Then start the server a FileServer E gt 885 Client info Operation type Info Start server Stop server Configuration Configuration F Put to top 10 0 0 244 Figure 33 GSurf Pro File Server Grandstream Networks Inc GSurf Pro USER MANUAL Page 40 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video CLIENT SIDE The client side is the replay tool in the GSurf Pro Go to Manage Tool gt Replay Tool to open the replayer When option Remote Search is selected users would need fill in Recorder address and Recorder port of the server side Once searching is done the record files can be downloaded and played locally System View Help H Quest Pi Start time 1 15 2013 12 00 00 AM ea 1 15 2013 w 11 59 59 PM uker Device name All Chanel ID Fie type Remote search Recorder port po Quest 3 Time section Figure 34 Replayer Remote Search Grandstream Networks Inc GSurf Pro USER MANUAL Page 41 of 45 Version 1 0 0 3 Updated 01 2013 ream Innovative IP Voice amp Video FREQUENTLY ASKED QUESTIONS Q How many cameras does GSurf Pro support A The GSurf Pro can support up to 10 groups x 36 channels cameras at the same time However when using HD camera 720P and up the maximum number might be limited by the PC processor When displaying multiple videos the GSurf Pro will adjust the display to secondary stream to increase system
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