Owner and Installation Manual
Contents
1. Dashboard Maintenance ss Not Connected O Settings 5 Status History My Dealer Weather Accessories Exercise Backup Power Total Battery Generator Generator Voltage Voltage Frequency A Current Generator Status B Dashboard Home Display The Dashboard Home display shows generator s current status Any current faults will be displayed and identified C Maintenance and Accessory Items Mobile Link gives access to a trusted dealer network and a full range of accessories and maintenance items D Cellular Link Status If for some reason your generator isn t connected to the cellular network this icon will let you know E Display The color coded background gives you at a glance information about your gener ator e Green Your generator is ready for action e Blue Your generator is currently running S e Yellow Your generator needs maintenance but is otherwise ready to run E e Red Your generator has a problem and needs immediate service F Alerts When your generator has a problem you can click on this icon to find out the details 0000 BELL F 4 21 PM 1959 Maple Rd G Support for Multiple Generators If you have multiple generators you only have to scroll left and right to select them Rez H Generator Details In the middle of your screen is a picture of your selected generator Click on it for generator details like serial number and description maintenanc2. ers that secure controller 17 Lift controller to gain access to accessory plug loca tion NOTE If there is a decal labeled Port 1 remove decal to locate connector If there is no decal locate the open eight pin connector on underside of generator controller 18 Install harness eight pin connector into open socket on controller NOTE The connector will only fit one way DO NOT force Operation and Troubleshooting 19 For Nexus or Sync controllers locate the port on the under side or the controller It may be covered with a decal If so remove the decal and install the harness NOTE For units equipped with the Evolution or Sync 2 0 controllers the accessory port is located underneath the controller and is covered with a decal that says Accessory Prt 1 Remove the decal and install the harness NOTE On PowerPact models the accessory port is located under the controller and visible through the bat tery door after the plate is removed 000197 Figure 3 4 NOTE The harness power wires consist of a black nega tive wire and a fused yellow positive wire 20 Loosen and remove nuts from both positive and negative terminal screws on battery cables Slide wires over terminal screws and replace nuts Connect positive battery cable and tighten securely Then install and tighten the negative cable 21 Install controller panel and sheet metal controller cover Install and tight
3. 3 1 8 Inspect area behind external breaker box to verify all wires are moved out of the way to prevent damage during drilling 9 Use template provided with these instructions to make a 1 1 8 hole just behind the breaker box 10 Route six pin connector through plastic fitting and one green gasket See A and B in Figure 3 2 11 Insert plastic fitting from inside of generator through newly drilled hole in generator wall Position threaded portion of fitting towards outside 12 Install second green gasket on outside of enclosure 13 Thread antenna D into Mobile Link unit C Turn antenna clockwise until secure Position antenna pointing up Owner s Installation Manual for Mobile Link NOTE Do not over tighten Hand tighten only 000195 Figure 3 2 14 Insert six pin connector into Mobile Link unit Connec tor will only fit one way DO NOT force into place 15 With plug installed tighten plastic fitting and draw Mobile Link unit to generator wall Do not over tighten Position Mobile Link unit with antenna facing upwards 000194 Figure 3 3 NOTE Hold Mobile Link unit firmly and tighten nut during installation to avoid damage to unit wiring harness 16 Route harness along wire shelf with other wire looms Position harness with other wire looms to provide addi tional support NOTE On 2008 Home Standby Units only remove fasten
4. Content What s this O All status changes E Maintenance reminders Faults E Warnings E Exercise confirmations X NOTE MobileLinkGen com can advise you by email or text of any change of status with your generator It can advise you as soon as something happens or give you a daily weekly or monthly summary These summaries can include maintenance reminders faults warnings exercise confirmations or all status changes 14 Owner s Installation Manual for Mobile Link Section 5 Mobile Link App Download the Mobile Link for Generators app GET me Google play 4 Download on the App Store amazon PAVIE GE warps amazon Mobile Link App The Mobile Link app provides generator data optimized for your mobile device e View current generator status and upcoming mainte nance needs e Remotely set the generator s exercise time e Review generator s run and maintenance history e Receive push notifications to indicate changes in status C O Stay current with updates from your generator all in one place Skip ML walkthrough ML walkthrough MIL Walkthrough Help Logout Maintenance Maintenance Due On September 2 2015 Welcome i i Tap the runtime gauge to view the Tap the menu icon to see all of the settings to your new Mobile Link odometer of your generator Swipe down and details of your generator log out and to exit back to the dashboard access th
5. and more directly from yoursmartphone tablet or computer Simply installthe Mobile Link device on your generator and create your account It s that easy Get Started Now T What s your generator been up to Status Your generator is cunsing due li ulilily power being losl Monday October 6 2014 Maintenance Your generator wore chrarygeed Thre saii Wednesday October L 2014 Warning vo m Status Updates Get real time and historical information about your standby generator Connect To Your Service Dealer Share your generator information with your authorized service dealer allowing them to provide timely care for your investment Buy Parts amp Accessories Order the accessories you need to maintain your standby generator as well as maximize its functionality and ease of use Owner s Installation Manual for Mobile Link Registration Mobile Link Hi Aaron Hrubes Enroll Your Generator ec MDN Number What s this 23 Enroll Generator Generator Serial Number What s this 4 Choose Monitoring Package 5 Payment Information 6 Confirm and Place Order 7 Generator Address 8 Contact Settings 9 Dealer Settings 10 Enrollment Confirmation NOTE The MDN number can be found on the bottom of the device or on the packaging the device came in The serial number can be located on or in the area of the control panel Mobile Link Hi Aaron Hrubes Do _ Choose Your Mo
6. or tall cabinet If already using a WIFI router keep extender at least 2 feet away 2 Connect one end of the provided Ethernet cable to an open port on the router and connect the other end to the WAN port located at the rear of the network extender 3 Plug the power supply into the 12VDC power port located at the rear of the network extender and plug the supply into an available wall outlet Owner s Installation Manual for Mobile Link Operation and Troubleshooting Table 1 Troubleshooting Problem Cause Correction Check 5 Amp fuse located on yellow harness wire All LEDs off No power to Mobile Link unit Check that harness is connected to battery properly Reset connector to Mobile Link unit Enroll Mobile Link unit at www StandbyStatus com Top LED off Unit not enrolled Verify Mobile Directory Number MDN is enrolled on Standby Status website and enrolled number matches Mobile Directory Number MDN of Mobile Link unit Middle LED flashing Poor connection Reset connector at generator controller and Mobile Link unit Replace cable Bottom LED off No cellular network connection Check cellular coverage in area Mobile Link unit in Suspended mode Contact Customer Service for assistance at US 1 855 GEN VIEW 1 855 436 8439 or Can ada 1 844 VIEW GEN 1 844 843 9436 Bottom LED flash ing Server connection pending Network connection established Awaiting server
7. response Server may be down Wait for situation to resolve itself NOTE cellular coverage may be intermittent Verify cellular coverage is good in area by trying to make a phone call from a mobile phone near Mobile Link unit Owner s Installation Manual for Mobile Link Operation and Troubleshooting 8 Owner s Installation Manual for Mobile Link Section 4 Registration Once Mobile Link unit has been installed it should be regis tered and activated to obtain full benefits of product capabilities The following information will need to be gathered prior to initi ating registration process E mail address e Model Directory Number MDN located on bottom of Mobile Link unit or product box e Mobile Equipment Identification Number MEID located on Mobile Link product box e Generator serial number located on label plate near control panel console Mobile Link e Mailing address e Valid credit card e Address of generator location if different than mailing address Go to www MobileLinkGen com to complete registration pro cess e Click Sign Up A e Enter requested information when prompted e Once enrollment of generator is complete top LED light on Mobile Link unit will illuminate Tell a Friend Contact Us FAQs Mobile Link Mobile Link connects you to your generator from anywhere you are Access information such as the current operating status maintenance schedule
8. ri ment Registration Mobile Link Hi Aaron Hrubes Price 0 00 TOTAL 0 00 NOTE You can select what types of alerts you will receive how often you will receive them and if you would prefer texts emails or both Owner s Installation Manual for Mobile Link 11 Registration Mobile Link Hi Aaron Hr Sign Up Progress Email Alert Settings Step 8 of 10 E Send me email alerts regarding my generator 1 Create Login Frequency What s this 02 1 I ing Adetezs Immediately Recommended 3 Enroll Generator Daily Weekly 4 Choose Monitoring Package Monthly 5 Payment Information Content What s this 6 Confirm and Place Order All status changes 7 Generator Address E Maintenance reminders 8 Contact Settings O Faults E Warnings 9 Dealer Settings E Exercise confirmations 10 Enrollment Confirmation i Enter up to three additional email addresses that will also receive alerts Please add noreply MobileLinkGen com to your address book to help ensure email alerts arrive in your inbox Text Alert Settings E Send me text alerts regarding my generator NOTE Select the email alert settings and text alert settings that work best for you 12 Owner s Installation Manual for Mobile Link Registration Mobile Link Hi Aaron Hrubes Dealer Settings 1 Create Login Dealer Number What s this 2 Mai
9. Mobile Link Installation and User Manual MODEL 006463 DATE PURCHASED Mobile Link MDN No Mobile Link MEID No Genera tor Serial No SAVE THIS MANUAL FOR FUTURE REFERENCE Owner s Installation Manual for Mobile Link Table of Contents Section 1 Safety Section 3 Operation and Troubleshooting General Satay wiciinscasescstapeicnsdeevstdaeratetidesdenaics 1 Installation General Safety Hazards c sesssssssssssssesesseessesseeees 1 Network Extender Installation n Electrical Hazards iii 2 Sotoni Poiana Explosion Hazards iniinnnn 2 neue i Section 2 General Information Section 5 Mobile Link App Introduction rrrrrrerir eee eee irene 3 Network Extender 1 10r0 rr 3 Website Information Screens 1 11 3 Owner s Installation Manual for Mobile Link iii Compliance Statement Part 15 19 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Warning Part 15 21 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Interference Statement Part 15 105 b
10. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio fre quency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio com munications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Move the receiving antenna elsewhere or adjust its posi tion e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help To comply with FCC IC RF exposure limits for general popula tion uncontrolled exposure the antenna s used for this trans mitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter RF Exposure OET Bulletin 65 To comply with FCC IC RF exp
11. e and status his tory If you select a preferred servicing dealer their info will be available and you can click to call them I Gauges This instrument cluster shows total generator running time battery voltage gen erator output voltage and frequency and fuel level in diesel fueled generators 4 Owner s Installation Manual for Mobile Link Section 3 Operation and Troubleshooting 3 1 Installation NOTE Verify generator operation and performance before adding Mobile Link during a new generator installation 1 Unlock both locks open generator lid and remove front panel 2 Turn the generator to OFF Remove generator panel fuse NOTE There are different controller configurations for various model years 3 Turn the main utility disconnect breaker in the home s electrical panel to OFF or OPEN 4 Remove T1 fuse from transfer switch 5 Disconnect battery negative cable then positive cable NOTE The battery divider will need to be removed for installation on PowerPact units 6 Remove controller sheet metal cover and fasteners 7 Attach provided template to position mounting hole location Mounting hole location is critical for proper operation Mobile Link unit antenna must protrude 1 inch above top of generator roof when installation is complete NOTE 2013 and later models have a prepositioned dimple on the enclosure to mark the center of the hole gt O 000194 Figure
12. en retaining fasteners 22 Put generator in OFF position 23 Install generator controller fuse 24 Install T1 fuse into transfer switch 25 Turn main breaker in the home electrical panel to ON On generator control panel follow installation wizard and validate correct date time etc 26 Place generator in AUTO 27 Turn utility disconnect switch OFF to simulate a power outage Generator should turn ON Allow to run for approximately 30 seconds then turn utility disconnect switch back to ON or CLOSED to restore utility ser vice Transfer switch will trasfer back to utility Genera tor will cool down and then shut down 28 Verify Mobile Link unit middle LED is illuminated and bottom LED is illuminated or flashing at this time NOTE Top LED will not illuminate until registration acti vation process is complete fi 000216 Figure 3 5 A LED will illuminate when unit is registered LED with flash if there is a poor connection LED will be off if there is no network connection LED will flash if the server connection is pending or down Network Extender Installation If cellular coverage is not adequate for communication signal strength a network extender is available through any Verizon equipment provider 1 Place network extender near the most centrally located window For best results place extender in an elevated location such as the top of a book shelf
13. is walkthrough again at a later vwu ML 2622127861 Lilly 5 Generator Details Dealer Information Settings Maintenance Status History About time Finish e eoa I NO Owner s Installation Manual for Mobile Link 15 Part No 0K2289 Rev J 12 8 14 Printed in USA Generac Power Systems Inc 2014 Generac Power Systems Inc All rights reserved 45 W29290 Hwy 59 Specifications are subject to change without notice Waukesha WI 53189 No reproduction allowed in any form without prior written 1 888 GENERAC 1 888 436 3722 consent from Generac Power Systems Inc generac com
14. ling Addr 3 Enr enerator 4 choose Monitorine Packase Service Agreement 5 Payment Information U This generator has a service agreement 6 Confirm and Place Orde i coil ia Email Alert Settings 8 Contact Settings Send my dealer email alerts regarding my generator 9 Dealer Settings 10 Enrollment Confirmation Text Alert Settings C Send my dealer text alerts regarding my generator Contact Us FAQs Tell a Friend Terms amp Conditions Privacy Statement End User License Agreement Site Map NOTE Connect your Mobile Link account to your authorized service dealer to automatically communicate maintenance notifications and alarms Ask your dealer to provide you with their eight digit Dealer Number and enter it here Enter your dealer s number in the space below for future reference Dealer Number Owner s Installation Manual for Mobile Link 13 Registration Mobile Link Hi Aaron Hrubes 7 Generator Address Email Alert Settings 8 Contact Settings Y Send my dealer email alerts regarding my generator 9 Dealer Settin Frequency What s this 10 Enrollment Confirmation Immediately Recommended Daily Weekly Monthly Content What s this E All status changes Maintenance reminders E Faults E Warnings Exercise confirmations Text Alert Settings Y Send my dealer text alerts regarding my generator
15. live terminals will result in death or serious injury 000129 For safety reasons the manufacturer requires that this equipment be installed by an Independent Authorized Service Dealer or other competent qualified electrician or installation technician who is familiar with applicable codes standards and regulations The operator also must comply with all such codes standards and regula tions Repair generally requires simple replacement of the assembly with a new unit which can usually be per formed by the generator owner e When working on this equipment remain alert at all times Never work on the equipment when physically or mentally fatigued Before performing any work near the generator remove the control panel fuse and disconnect the black bat tery cable to prevent accidental startup When discon necting battery cables always remove the black cable first then remove the red cable When reconnecting the cables connect the red cable first and then black cable e Never use the generator or any of its parts as a step Stepping on the unit can stress and break parts and may result in dangerous operating conditions from leaking exhaust gases fuel leakage oil leakage etc Safety 1 3 Electrical Hazards e All generators produce dangerous electrical voltages 1 4 Explosion Hazards e Do not smoke around the generator Wipe up any fuel or that can cause fatal electrical shock U
16. ng on this equipment Jewelry can conduct electricity resulting in electric shock or may get caught in moving components resulting in injury Ae WARNING t p G Moving Parts Do not wear jewelry when starting FF or operating this product Wearing jewelry while starting or operating this product could result in death or serious injury 000115 oil spills immediately Ensure that no combustible materi als are left in the generator compartment or on or near the generator as FIRE or EXPLOSION may result Keep the area surrounding the generator clean and free from debris Gaseous fluids such as natural gas and liquid propane LP gas are extremely EXPLOSIVE Install the fuel sup ply system according to applicable fuel gas codes Before placing the home standby electric system into service fuel system lines must be properly purged and leak tested according to applicable code Inspect the fuel system periodically for leaks No leakage can be permit ted Owner s Installation Manual for Mobile Link Section 2 General Information 2 1 Introduction The Mobile Link remote monitoring system allows generator status to be monitored from anywhere the owner has access to an Internet connection Every effort was made to ensure that the information and instructions in this manual were both accu rate and current at the time the manual was written However the manufacturer reserves the right to change alter or other wise improve
17. nitoring Package Step 4 of 10 0 00 1year free trial with monthly renew after trial Details 1 Create Login A lano A 0 00 1year free trial with NO monthly renewal after trial Details 2 Mailing Address BEDA _ R 99 00 3 Enroll Generator 1year free trial with prepaid 2nd year autorenews with the 1 year prepaid plan upon previous plan completion 4 Choose Monitoring Package Details 5 Payment Information 249 00 1year free trial with prepaid 2nd 3rd and 4th year autorenews with the 3 year prepaid plan upon previous 6 Confirm and Place Order plan completion 7 Generator Address Details 8 Contact Settings Next 9 Dealer Settings 10 Enrollment Confirmation End User Lic Agreement Site Map Select the monitoring package that is right for you 10 Owner s Installation Manual for Mobile Link 1 Create Login 6 Confirm and Place Order 7 Generator Address 8 Contact Settings 9 Dealer Settings 10 Enrollment Confirmation Order Summary 545 W29290 Wisconsin 59 Waukesha WI 53189 USA Generator Address 123 Main St Waukesha AA 53189 aaron hrubes generac com Description 1 year free trial with NO monthly renewal after trial Place your order by clicking the Next button below NOTE It may take several minutes for the next page to load Do not clickthe back button on your browser Do not close the browser window Tell a Friend s
18. osure requirements for mobile transmitting devices this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons Section 7 1 5 of RSS GEN Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interfer ence that may cause undesired operation of the device Please record the following information on the front of this man ual e MDN No located on bottom of device or on packaging e MEID No located on packaging e Generator Serial No located on the divider spanel near the controller Owner s Installation Manual for Mobile Link Section 1 Safety SAVE THESE INSTRUCTIONS The manufacturer requires that this manual and the rules for safe operation be copied and posted near the unit s installation site Safety should be stressed to all operators and potential operators of this equip ment SAFETY Throughout this manual DANGER WARNING CAU TION and NOTE blocks are used to alert personnel about par ticular operations functions or services that may be hazardous if performed incorrectly or carelessly Their definitions are as follows ADANGER Indicates a hazardous situation which if not avoided will result in death or serious injury 000001 Indicates a hazardous situation which if not avoided could result in death o
19. r serious injury 000002 Indicates a hazardous situation which if not avoided could result in minor or moderate injury 000003 NOTE Notes provide additional information important to a procedure or component These Safety Alerts cannot eliminate the hazards that they signal Strict compliance with these special instructions plus common sense are major accident prevention measures 1 1 General Safety LLI Consult Manual Read and understand manual completely before using product Failure to completely understand manual and product could result in death or serious injury 000100a The manufacturer cannot anticipate every possible circum stance that might involve a hazard The warnings in this manual and on tags and decals affixed to the unit are therefore not all inclusive If using a procedure work method or operating tech nique the manufacturer does not specifically recommend ensure that it is safe for personnel Also make sure the proce dure work method or operating technique utilized does not ren der the generator unsafe Owner s Installation Manual for Mobile Link 1 2 General Safety Hazards WARNING Accidental Start up Disconnect the negative battery cable then the positive battery cable when working on unit Failure to do so could result in death or serious injury 000130 Me Electrocution High voltage is present at transfer switch and terminals Contact with
20. this product or manual at any time without prior notice The unit is mounted on the outside of the generator and com municates with the generator s controller via a serial port It pro vides information about the generator When the generator is registered with www MobileLinkGen com owners can log onto this website to check on the current status of the generator at any time It will also notify the owner of any change in operat ing status The owner will be contacted if alarms or warnings occur When a change in the generator s status occurs an e mail or text message is sent The delivery method and fre quency of these alerts can be adjusted on the website Owner s Installation Manual for Mobile Link 2 2 Network Extender If cellular coverage is not adequate for communication signal strength a network extender is available through any Verizon equipment provider 2 3 Website Information Screens The Mobile Link unit will provide alerts when maintenance is required according to the scheduled maintenance intervals for the generator The generator s total run hours can be viewed and a log of completed maintenance can be established The exercise time of the generator can be checked and altered through the MobileLinkGen com website without having to step foot outside the comfort of the home General Information Mobile Link v Hi Aaron Hrubes f House X Your generator is in utility loss delay
21. tility power deliv ers extremely high and dangerous voltages to the trans fer switch as does the standby generator when it is in operation Avoid contact with bare wires terminals con nections etc while the unit is running Ensure all appro priate covers guards and barriers are in place secured and or locked before operating the generator If work must be done around an operating unit stand on an insulated dry surface to reduce potential shock hazard Do not handle any kind of electrical device while stand ing in water while barefoot or while hands or feet are wet DANGEROUS ELECTRICAL SHOCK MAY RESULT This is an Automatic Standby Generator The generator may crank and start at any time when utility is lost When this occurs load circuits are transferred to the STANDBY generator power source Before working on this gener ator for inspection service or maintenance to prevent possible injury always set the generator to the OFF mode and remove the 7 5A fuse from the generator con trol panel In case of an accident caused by electric shock immedi ately shut down the source of electrical power If this is not possible attempt to free the victim from the live con ductor AVOID DIRECT CONTACT WITH THE VICTIM Use a nonconducting implement such as a dry rope or board to free the victim from the live conductor If the victim is unconscious apply first aid and get immediate medical help Never wear jewelry when worki
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