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FAX-4100 FAX-4750e FAX-5750e
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1. 0 1 5 Fax Tones and Handshake c ssssseeeseeeeeeeeeeeeeeeeeees 1 6 ECM Error Correction Mode sssseeeeeeseeeseeeeeeeees 1 6 L Assembly and Comme ction ccccccccsssssssssssssssssssssssssssssccccccccees 2 1 PP TS E A A an ek pane tanh A a A 2 1 Choosing BLO CANON see inna dcncneievesdiavedsaserionniusvierseneioenwsdendaaesdleasdens 2 2 AS oD casa teste sices sectak tate oieesedaen sadeanagdecesuceietsateniccuiteduseaneaaere 2 3 Installing the Drum Unit Assembly with Toner Cartridge 2 3 Attaching the Trays ois ceeatiane iduies seapannssordetsheevasldeeidoabseivniasens 2 4 Connecting Paper Cassette 2 Option for FAX 4100 and FAX 4750e cecceeees 2 4 Mannal Feed S106 sitecavcerscdicccnateenecrcopabaicabennesebarteuauselavbexenialad 2 5 PPA CL Zeasecucteecesanvoboectan cece E 2 6 INCCE PADE PAPO ere e e S 2 6 Paper Capacity of Paper Cassette cccsseeeseeeeeeeeeeeees 2 6 Paper Specification for the Cassette ccccessseeeeeeeeeeees 2 6 Manual Feed SlOlsci c202iccesanccwesssdeanadenavaenseusnnaesasontnecatenne 2 7 Loading Paper in Paper Cassette 0 cseesesseeeeeeeeeeeees 2 7 COnnectionS oc cncnconaaremospantecononeacessedaneadsacndesnalcesdetenuscuphcannssataneseecnt 2 9 Connecting the Machine ccccssssssssssssseseeeseseeeseeeeeeeees 2 9 Connecting an External Telephone 0c000eeeeeeees 2 10 Connecting an Exter
2. 5 DATA 4 Input 23 OV S G 6 DATA 5 Input 24 OV S G 7 DATA 6 Input 25 OV S G 8 DATA 7 Input 26 OV S G 9 DATA 8 Input 21 OV S G 10 ACKNLG Output 28 OV S G 11 BUSY Output 29 OV S G 12 PE Output 30 OV S G 13 SLCT Output 31 INPUT PRIME Input 14 AUTO FEED Input 32 FAULT Output 15 N C 33 N C 16 OV S G 34 N C 17 OV S G 35 N C 18 5V 36 SLCT IN Input USB Universal Serial Bus Interface Specifications Pin Assignment Pin No Signal 1 Vol 5V 2 Data Serial Data 3 Data Serial Data 4 Ground S 6 PRINTER Resident Fonts For FAX 5750e Only The following bitmapped fonts are resident in the machine Brougham 10 12 point Brougham 12 10 point upright normal Letter Gothic 16 66 8 5 point upright normal Portrait and Landscape are available for the above upright normal Symbol Sets Character Sets HP mode e ISO14 JIS ASCH e Roman 8 e ISO57 Chinese e ISO Latin 1 e ISO11 Swedish ECMA 94 e HP Spanish e ISO60 Norwegian 1 e ISO17 Spanish e ISO61 Norwegian 2 e ISO10 Swedish e ISO4 UK e ISO16 Portuguese ISO25 French e SO84 Portuguese ISO69 French e ISO85 Spanish e HP German e PC 8 e SO21 German e PC 8 D N e ISO15 Italian e PC 8 Turkish e ISO6 ASCII e PC 850 e Legal e PC 852 e ISO2 IRV e PC 860 e PC 863 e PC 865 If you want to know which characters are in each symbol character set print the CHARSETS PRN file from The
3. or H to select TONE or PULSE and then press Set Press Stop Exit 4 8 INITIAL SETUP Setup Receive Basic Receiving Operations Select Your Receive Mode There are four different receive modes for your machine You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX TEL lights to the setting you want to use NOTE The lighted indicators mean not selected T is selected and lit FAX automatic receive TAD External Telephone Answering Device FAX TEL fax and telephone MANUAL manual receive FAX TEL 7 The machine automatically answers every call as a fax The external TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are printed The machine controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is not a fax it will ring double ring for you to pick up the call You control the phone line and must answer every call yourself For dedicated fax lines You cannot receive a voice call but you can call out Use this mode if you have an answering machine on your phone line You cannot have an answering machine on the same line even if it is on a Separate jack on the same line You cannot use the telephone company s Voice Mail in this mode Use this mode when you are using a compu
4. The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service with return instructions and prepaid return air bill Follow the return instructions You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase bill of sale Retain your original accessory items and a copy of the return air bill signed by the courier Limitations Repair or replacement as described above is your sole and exclusive that is your only remedy if this Product is defective Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for that repair or replacement Brother shall not be liable for any direct indirect incidental or consequential damages or specific relief Because some states do not allow the exclusion or limitation of consequential or incidental damages the above limitation may not apply to you THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WRITTEN OR ORAL WHETHER EXPRESSED BY AFFIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product I
5. 6 8 Always Send Cover Page Make sure the Station ID is set up This feature does not work without the Station ID See Setting Station ID Page 4 3 You can set the machine to send a cover page whenever you send a fax The number of pages in your fax is not included when you use this setting Press Menu 2 2 8 Press 4 or P to select COVERPAGE ON and then press Set If you selected ON press 4 or H to select one of the standard or custom comments and then press Set Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 to exit if you are finished choosing settings Using a Printed Cover Page If you prefer using a printed cover page that you can write on you can print the sample page and attach it to your fax Press Menu 2 2 8 Press 4 or to select PRINT SAMPLE and then press Set Press Fax Start Your machine prints a copy of your cover page SETUP SEND Advanced Sending Operations Overseas Mode After you send a fax using this feature the feature turns itself off Place the original face down in the ADF Press Menu 2 2 0 Press or to select ON or OFF and then press Set Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 5 Enter the fax number you re calling Press Fax Start Delayed Timer You c
6. Max Radiation Power 5 mW Wave Length 760 810 nm Laser Class Class IIIb Accordance with 21 CFR Part 1040 10 Federal Communications Commission FCC Declaration of Conformity For USA Only Responsible Brother International Corporation Party 100 Somerset Corporate Boulevard Bridgewater NJ 08807 0911 USA TEL 908 704 1700 declares that the products Product Name FAX 4100 FA X 4750e FAX 5750e comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reo
7. You can print a list of all One Touch and Speed Dial numbers See Printing Reports Page 10 1 7 3 AUTO DIAL NUMBERS AND DIALING OPTIONS Dialing Options You can use your machine to make voice telephone calls by dialing manually or by using Search One Touch or Speed Dial memory When you dial an auto dial number the LCD shows the name you ve stored or if you haven t stored a name the fax number you ve stored Manual Dialing Manual dialing is simply pressing all of the digits of the phone number Pick up the handset OR Press Hook When you hear a dial tone dial the call using the dial pad If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pick up the handset To hang up replace the handset Search You can search for names you have stored in One Touch and Speed Dial memories Names are stored alphabetically See Storing One Touch Dial Numbers Page 7 1 and Storing Speed Dial Numbers Page 7 2 Press Search Speed Dial and then enter the first letter of the name you re looking for Press or f to search the names that are stored alhabetically When the LCD shows the name you want to call pick up the handset or press Hook Press Fax Start to begin dialing If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only o
8. and then press Set For example Redial Pause 18005212846 Press Stop Exit You cannot change a Paging number or PIN remotely het Press Redial Pause for each 3 5 second delay as needed 9 2 REMOTE FAX OPTIONS Setting Fax Storage If you set Fax Storage to ON you will be able to retrieve fax messages from another location using Fax Forwarding Paging or Remote Retrieval functions The LCD will indicate when you have a fax stored in memory See Remote Retrieval Page 9 4 Press Menu 2 5 2 The screen prompts you to choose a fax setting Press or to select ON or OFF and then press Set Press Stop Exit If there are faxes in memory when you turn Fax Storage to OFF the LCD prompts you to erase any faxes in memory If you press 1 all fax data is erased and Fax Storage is turned off If you press 2 data is not erased and Fax Storage remains on Fax Forwarding and Remote Retrieval will work while Memory Security is ON if you turn Fax Storage ON first Backup Print Setting Not available for FAX 4100 If you have set FAX STORAGE to ON your faxes will be received into memory so you can retrieve them remotely With BACKUP PRINT set to ON your machine automatically prints faxes as they are received into memory FAX 4750e and FA X 5750e users can turn Backup Print OFF to save paper or prevent confidential documents from printing in your absence and FAX 4100 has always prints the Saf
9. FAX 4100 FAX 4750e FAX 5750e brother If You Need to Call Customer Service Please complete the following information for future reference Model Number FAX 4100 FAX 4750e FAX 5750e Circle your model number Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this manual with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service 1996 2002 Brother Industries Ltd Brother Numbers IMPORTANT For technical and operational assistance you must call the country where you purchased the machine Calls must be made from within that country Brother fax back system USA Only Brother Customer Service has installed an easy to use fax back system so you can get instant answers to common technical questions and product information for all Brother products This system is available 24 hours a day 7 days a week You can use the system to send faxes to any fax machine If you can t resolve a difficulty with your Brother machine using this manual call our fax back system and follow the voice prompts to receive faxed instructions about using the system and an index of fax back subjects In USA Only 1 800 521 2846 The Brother fax back system number has been preprogrammed on One Touch key 01 Frequently Asked Questions FAQs The Brother Solutions Center is our one stop resource for all your Fax Machine Mu
10. Stores a menu setting in the machine Also use for sending one fax to multiple numbers Redial Pause Redials the last number called Also inserts a pause in autodial numbers Left Arrow Right Arrow Search Speed Dial Moves the LCD cursor through text and P Lets you look up numbers stored in the options dialing memory Also lets you dial Clear Deletes entered data or backs up one step in Menu table stored phone numbers by pressing and a three digit two digit for FAX 4100 number INTRODUCTION 1 3 f Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into the machine For Canada only The key lets you switch the dialing type during a telephone call from PULSE to TONE Volume High Low Keys Lets you adjust speaker ring and handset volume 1 Stop Exit Stops a fax cancels an operation or exits from Menu mode 1 Fax Start Starts an operation such as sending a fax 2 Copy Keys Enlarge Reduce Lets you enlarge or reduce copies depending upon the ratio you select Contrast Let you make a copy that is lighter or darker than the original Options You can quickly and easily change your temporary settings for the next copy only Copy Mode Select the copy resolution for your type of original document Copy Makes a copy 1 4 INTRODUCTION 1 Broadcast Use this key when you send the same fax to many different locations
11. maximum of 282 locations 182 locations for FAX 4100 at once C Resolution and Indicator Lights These LEDs show the Resolution you selected 15 Mode and Indicator Lights These LEDs show the Receive Mode you selected 3 Reports Accesses the Reports menu so you can select reports to print Help List Auto Dial Fax Activity Transmission Verification and User Settings About Fax Machines If you re a first time fax machine user fax operation might seem a little mysterious Soon you ll recognize the unusual fax tones on your phone line and be able to send and receive faxes easily Custom Features Do You Have Voice Mail on the Phone Line If you have Voice Mail on the phone line on which you will install your new fax machine there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls Why Should There Be Trouble Since both fax machines and Voice Mail pick up the line at the number of rings you have set each of them has the ability to keep the other from receiving calls For example if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four your Voice Mail will keep your fax machine from receiving faxes If you set Voice Mail and the Brother machine to answer at the same number of rings there is no way of knowing which one will answer first It is important to remember that neither Voice Mail nor the f
12. 18 71b 25 31b For ordinary plain paper THICK 25 6lb 321b For heavy weight paper or rough paper THICKER 32 31b 42 11b For heavier weight paper rough paper or bond paper Press Menu 3 3 Press 4 or to select your type of paper and then press Set Press Stop Exit After you connect the optional Cassette 2 you can select the paper size for each cassette See page 4 1 MAKING COPIES Optional Accessories Memory Board For FAX 4750e and FAX 5750e Only The memory board is installed on the main controller board inside the machine When you add the optional memory board it increases the performance for both fax and printer operations Model Name Optional Memory FAX 4750e and FAX 5750e 16MB TECHWORKS 12456 0001 with Standard Memory 8MB 32MB TECHWORKS 12457 0001 In general the DIMM must have the following specifications Type 100 pin and 32 bit output CAS Lantency 2or3 Clock Frequency 66MHz or more Capacity 16 or 32MB Height 46mm 1 8 inches or less Parity NONE DRAM Type SDRAM 4 Bank Some DIMMs might not work with this machine For the latest information from Brother visit http solutions brother com Installing the Optional Memory Board Caution DO NOT touch the surface of the main board within 15 minutes after turning off the power Disconnect the telephone line cord unplug the machine power cord from the AC outlet and then disconnect the interface cab
13. EASY RECEIVE 4 REMOTE CODE Options ON FAX 5750e OFF FAX 4100 and FAX 4750e ON 51 51 OFF Descriptions Turn CASSETTE 2 ON if you purchased the optional Cassette 2 for FAX 4100 and FAX 4750e Changes for Daylight Savings Time automatically Increases life of toner cartridge Selects dialing mode Allows you to change the LCD Language to M l French i Number of rings before the machine answers in FAX TAD FAX TEL or MANUAL mode Sets the time for double ring in FAX TEL mode Receive fax messages without pressing the Fax Start key Activate or deactivate the machine from a remote location You can type in new codes The factory setting option is shown in bold 3 4 ON SCREEN PROGRAMMING Menu Selections 2 FAX 1 SETUP 5 AUTO ON Reduces size of continued RECEIVE REDUCTION continued OFF F Main Menu Submenu Options Descriptions Page These settings appear if CASSETTE 1 Cassette 2 5 was installed N 6 PRINT Makes prints DENSITY MOUs ker or lighter 7 POLLING RX ON Sets up your machine to poll OF another fax machine 2 SETUP 1 CONTRAST AUTO Changes lightness SEND or darkness of a fax S LIGHT you are sending S DARK 2 FAX STANDARD Changes the default RESOLUTION FINE setting of fax S FINE resolution PHOTO 3 DELAYED Sets the time of day TIMER that delayed faxes will be sent 4 DELAYED Sends documents FAX
14. LCD shows CHANGE DRUM SOON replace the drum unit with a new one Check the machine s environment Conditions such as humidity and high temperatures may cause this print defect to occur Wipe the electric terminals referring to page 13 18 Also do not use heat sensitive paper because it will cause this problem After cleaning if the printed pages are still black and the LCD shows CHANGE DRUM SOON replace the drum unit with a new one Make sure that the toner cartridge is not empty Wipe the electric terminals See Routine Maintenance page 13 18 Cleaning the Printer page 13 18 and Cleaning the Drum Unit page 13 19 Make sure that a torn piece of paper does not remain on the scanner window Marks may disappear by themselves Try copying multiple pages to clear this problem Marks may occur if the machine has not been used for a long time A possible cause is that the surface of the drum is scratched You must then replace the drum unit with anew one If the marks do not disappear it may be that the drum was marked or damaged by excessive exposure to light In this case replace the drum unit with a new one 13 13 DIFFICULTY SUGGESTIONS Print Quality Difficulties CONTINUED Printed pages are Certain environmental conditions such as humidity blurred at the center or and high temperatures may cause this condition to at either edge occur Make sure the machine is placed on a flat horizontal surface Remove the dru
15. When you send a fax you can choose any combination of these settings add a coverpage and select a comment set the contrast or resolution send using overseas mode call reservation or delayed fax timer polling transmission or real time transmission After each menu selection is accepted the LCD will ask if you want to enter other settings Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and then go to the next step Manual Transmission Manual transmission lets you hear the dial tone ringing and fax receiving tones while sending a fax Place the original face down in the ADF Pick up the handset and listen for a dial tone OR Press Hook and listen for a dial tone Dial the fax number you want to call you can enter the digits using the dial pad or you can enter a One Touch or Speed Dial number or you can call from the Search See One Touch Dialing Page 7 5 When you hear the fax tone press Fax Start If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook to listen for a dial tone Place the original face down in the ADF Enter the fax number using One Touch Speed Dial Search or the dial pad See Speed Dialing Page 7 5 Press Fax Start Manual and Automatic Fax Redial If you re sending a fax man
16. the machine will scan originals into memory before sending Then as soon as the phone line is free the machine will start dialing and sending the fax If memory becomes full the machine will send the document in real time even if REAL TIME TX is set to OFF Sometimes you may want to send an important document immediately without waiting for memory transmission You can set REAL TIME TX to ON Place the original face down in the ADF Press Menu 2 2 6 To change the default setting and then press 4 or 9 to select ON or OFF and then press Set Go to Step 5 OR For the next fax transmission only press or to select NEXT FAX ONLY and then press Set For the next fax only press 4 or H to select ON or OFF and then press Set Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and then go to Step 6 Enter fax number and then press Fax Start SETUP SEND 6 3 Checking the Jobs Status Check which jobs are still waiting in memory to be sent If no jobs are waiting the LCD shows NO JOB WAITING Canceling Jobs in Memory on this page Press Menu 2 6 If you have multiple jobs waiting use or to scroll through the list Press Stop Exit Canceling a Job While Scanning the Original You can cancel a job while you are scanning it into memory by pressing Stop Exit Eject the document by pressing Sto
17. to select the resolution you want and then press Set Press Stop Exit STANDARD Suitable for most typed documents FINE Good for small print transmits a little slower than Standard resolution S FINE Good for small print or artwork transmits slower than Fine resolution PHOTO Use when original has varying shades of gray slowest transmission time SETUP SEND 6 5 6 6 Composing Electronic Cover Page The cover page is generated at the receiving party s machine Your cover page includes the name stored in the One Touch or Speed Dial memory If you re dialing manually the name is left blank See One Touch Dialing Page 7 5 and Speed Dialing Page 7 5 The cover page indicates your Station ID and the number of pages you re sending If you have Cover Page Setup set to ON the number of pages remains blank Menu 2 2 8 See Setting Station ID Page 4 3 You can select a comment to include on your cover page Instead of using one of the comments above you can enter up to two customized messages each 27 characters long Use the chart on Page 4 4 to help enter characters See Composing Your Own Comments Page 6 7 Most of the SETUP SEND menu selections are temporary settings that allow you to make adjustments for each document you send However so you can set up your cover page and cover page comments in advance the Cover Page Setup and Cover Page Message menu selections change the default settin
18. 1 See page 4 1 COMM ERROR A poor quality phone line caused Try the call again communications error CONNECTION FAIL The fax machine you polledis notin Verify the other party s polling Polled Waiting mode setup TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 1 COOLING DOWN The temperature of the drum unit or You must wait and allow the toner cartridge is too hot The machine to resume printing when it machine will pause its current print is ready job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the display on the machine shows COOLING DOWN COVER OPEN The front cover was not completely Close the front cover for the drum PLS CLOSE COVER closed unit DISCONNECTED The other party or other party s fax Try to fax or receive again or call machine terminated the call the other party to see what happened CHECK Originals did not feed properly or Do not pull paper out until you read ORIGINAL original was too long Page 13 4 MACHINE ERROR The machine has a mechanical Turn the power off Then call XX problem Brother Customer Service at In USA 1 800 284 4329 In Canada 1 877 BROTHER In Montreal 514 685 6464 OUT OF MEMORY The machine memory capacity has If you have installed the May occur when the been exceeded Windows driver try again after machine is used as a setting the True Type mode to printer Print as Graphics in the Print me
19. BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by relianc
20. OPTION FOR FAX 4750E STANDARD FOR 5750E S 3 Power Consumption Noise Dimensions Weight Printer S 4 Emulation All models FAX 5750e Printer Driver Interface Print Method Resolution Print Quality Print Speed Output Tray Paper Capacity Manual Feed Slot Handles these Paper Sizes and Types PRINTER Average Operating Copying 350 W 25 C Peak 940 W Sleep Mode 10 W or less Stand by 70 W or less 25 C Operating 53 dB A or less Stand by 30 dB A or less FAX 4100 and FAX 4750e 17 1 x 17 4 x 12 7 inches 435 x 442 x 323 mm FAX 5750e 17 1 x 17 4 x 17 inches 435 x 442 x 432 mm FAX 4100 and FAX 4750e 26 4 Ibs 12 0kg Without Carton FAX 5750e 34 3 Ibs 15 5 kg Without Carton Brother Printing System for Windows PCL 5e Emulation mode of HP LaserJet 5P Windows 95 98 98SE Me 2000 XP and Windows NT Workstation Version 4 0 driver supporting Brother Native Compression mode and bi directional capability Apple Macintosh QuickDraw Driver for OS 8 5 9 2 0S X v 10 10 1 Bi directional parallel EEE 1284 USB Universal Serial Bus 1 1 Electrophotography by semiconductor laser beam scanning 600 dots inch Normal printing mode Economy printing mode saves up to 50 of the normal toner usage Up to 15 pages minute when loading letter size paper from paper cassette 150 sheets Custom size paper 2 75 x 5 to 8 5 x 14 Envelopes DL C5 Com10
21. PICKUP display remains on the screen when no Caller ID information was transmitted If both the name and number are received the LCD shows only the name You can print a list of Caller ID information received by your machine Caller ID service varies with different carriers Call your local phone company to determine the kind of service available in your area TELEPHONE SERVICES 8 3 8 4 Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your machine Press Menu 2 0 2 Press 4 or to select DISPLAY and then press Set If the name was not received it will not be displayed Press or gt to scroll through the Caller ID memory to select the Caller ID you want to view and then press Set The next LCD shows the caller s telephone number and the date and time of the call Press 4 or H to return to the Caller ID listing OR Press Stop Exit Clearing a Caller ID Stored in Memory For effective use of the memory we recommend that you clear the Caller IDs stored in memory by pressing Clear when the LCD shows each caller ID number or name Printing Caller ID List Press Menu 2 0 2 Press 4 or P to select PRINT REPORT and then press Set Press Fax Start to exit TELEPHONE SERVICES Remote Fax Options Fax Forwardi
22. S W H n a H P A H G Te CMHvuowh OD He Ee oO a Ul gt 7A OR PSS EPSPS ee eas MPOer A mM FOr OA ew TA Jane UvhnHA v a a m r kA F o me ae o oO 2 Q Sat et a ei Se oe in ee PSs so5o sag gs gs ssa le 5 FHARARARRARAARAARAAS po O r AAFP ome oo oe WM HHH HH HARRAH HHA aH x PRINTER S 8 Index A access codes for dialing storing 7 7 accessories and supplies 11 ADF automatic document feeder 6 1 assembly 2 3 document tray 2 4 document wire 2 4 drum unit 2 3 grounded three prong plug 2 9 handset 2 9 loading paper 2 7 power cord 2 9 telephone line code 2 9 Toner Cartridge 2 3 automatic dialing 7 5 fax receive 5 1 fax redial 6 2 transmission 6 2 automatic fax receive 5 1 B Backup Print 9 3 Broadcasting 7 6 setting up Groups for 7 3 Brother accessories and supplies 11 Brother numbers 1 Brother Solutions Center 1 Customer Service 1 fax back system 1 Frequently Asked Questions FAQs 1 on the World Wide Web 1 product Support 1 Test Sheet sending 1 2 watranties Canada vi Notice Disclaimer of Warranties 111 USA iv v Caller ID 8 3 canceling fax forwarding 9 1 9 5 9 6 fax jobs in memory 5 8 jobs awaiting redial 6 4 paging 9 5 cleaning routine maintenance drum unit 13 19 printer 13 18 scanner 13 18 computer requirements S 5 Connecting external answering machine 2 10 external telephone 2 10 control panel keys 1 3 converting telephone wall outlets 2 12 copy contrast 11 4 11 8 default settin
23. Setting the Ring Volume Press Menu 1 4 1 Press f or 5 to select OFF LOW MED or HIGH and press Set Press Stop Exit _OR You can adjust the ring volume when your machine is idle You can turn the ring OFF or you can select a ring volume level Press High or Low to adjust the volume level With each key press your machine rings so you can hear the active setting as the LCD shows it Each key press changes the volume to the next setting The new setting will remain until you change it again Setting the Beeper Volume You can set the beeper to LOW HIGH or OFF The default setting is LOW When the beeper is set to LOW or HIGH the machine beeps every time you press a key or make an error and when fax sending or receiving 1s finished Press Menu 1 4 2 Press or 9 to select your setting When the LCD shows the setting you want press Set Press Stop Exit Setting the Speaker Volume Press Menu 1 4 3 Press or 9 to select your setting LOW MED HIGH or OFF and then press Set Press Stop Exit _OR If you are using Hook you can adjust the speaker volume while dialing You can turn the speaker off or you can select a speaker volume level The default setting is the lowest volume Press High or Low to adjust the volume level With each key press the volume changes as the LCD shows the active setting The new setting will remain until you change it again INITIAL SETUP
24. Special Layout Options You can save paper by copying either two or four pages onto one page Place the original face down in the ADF Use the dial pad to enter the number of copies you want up to 99 Press Options and or to select OPT SPECIAL and then press Set Press or to select 2 IN 1 COPYor 4 IN 1 COPY and then press Set Press Copy 2in1 Page 1 Page 2 4in1 Page1 Page2 Page3 Page4 Special Copy Options 2in1 or 4in1 Copy are not available with Enlarge Reduce or SORT MAKING COPIES 11 5 11 6 Paper Type You can use the following types of paper for copying For the best print quality select the type of media that you are using THIN 16lb 18 41b For thin paper or transparency PLAIN 18 71b 25 31b For ordinary plain paper THICK 25 6lb 321b For heavy weight paper or rough paper THICKER 32 31b 42 11b For heavier weight paper rough paper or bond paper TRANSPARENCY For transparency OHP Press Options and or to select OPT PAPER TYPE and then press Set Press amp or to select your type of paper and then press Set Press Copy OR FPress 4 or for additional settings MAKING COPIES Changing Default Copy Settings Press Menu and 3 to change default settings for Copy mode These settings will remain until you change them again by pressing Menu Adjust the Contrast and Quality settings By
25. When an exchange is authorized Brother will exchange of your non working Product with a refurbished or remanufactured product that conforms to the manufacturer s specifications for new products The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product plus an additional thirty 30 days You will keep the replacement Product that is sent to you and must return or be billed up to the cost of a new product your original non working product which shall become the property of Brother You must call Brother Customer Service and if the representative cannot correct the product s malfunction over the telephone and you elect the exchange service you must provide information pertaining to this Product and you must also provide a valid major credit card number Your credit card will be charged up to the cost of a new Product if i you do not return your original Product to Brother within five 5 business days ii the malfunctions of your original Product are not covered by the limited warranty ili the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale iv MFC LIMITED WARRANTY USA BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE For USA Only
26. a Reduced Incoming Document 008 5 3 Setting the Print DeNsiIty cc ccccccccceeeceeeeeeeeeeeeeeaaeaeeeens 5 4 Advanced Receiving Operations ccccccceeeecceeeeeeceeeeeeeeeeeees 5 5 Operation from Extension Telephone or External MC OTN So eee 5 5 For FAX TEL Mode Only 2 0 0 0 cccccccccccceeeceeeeeeeeeeeeeeees 5 5 Changing Remote Codes ccccccssesseeeeeeeeeeeeeeeeeeeeeees 5 5 Printing a Fax in MeMr ccssesssssesseeeeseeeeeeeeesseeeeeeees 5 6 Memory Security Not available for FAX 4100 5 6 Setting Up the Password ccccccsssesssssesseeeeseeeeeeeeeeeees 5 6 Turning Memory Security ON ccssseseseeeeseeeeseeeeeeees 5 6 Turning Memory Security OFF cceseeeeeeeeeeeeeeeeees 5 7 PoE swe wns cate ac aan cts cn nce hace soe deseo oe E spaaiaaes 5 7 Setting Up Polling Receive eeeesesesseeeeseeeeeeeeeeeees 5 7 Setting Up Sequential Polling Receive eee 5 8 Canceling a Scheduled JOD ccccccccceeeeeeeeeeeeeeeeeeees 5 8 Setup Send sysc cetera se cacee co enc aa a a T 6 1 Before You TSC OID wile esse sercaoresevenie iulbaiensdiianeiietnexestcoeawesaiwannedaanebians 6 1 Using the ADF Automatic Document Feeder 6 1 Sending Faxes with Multiple Settings cesses 6 2 Manual Transmission xssissatsossncnnssancceseatvatucnntaccuosinvesessiaviess 6 2 Automatic Transmission ccccesccsscccccccceceecce
27. approximately one sixth inch 4mm from the edge of the paper 1 6 4mm Not Scannable area 1 6 4mm Incoming faxes cannot be received on paper or into memory while the machine is copying Making a Single Copy Place the original face down in the ADF Press Copy Do NOT pull on the paper while copying is in progress To Stop the copy process press Stop Exit To release the original document press Stop Exit again Making Multiple Copies Place the original face down in the ADF Use the dial pad to enter the number of copies you want up to 99 Press Copy To sort the copies use the Options key See Using the Options Key page 11 4 MAKING COPIES 11 1 Out of Memory Message If the memory becomes full while you are scanning a document to be copied the LCD shows If the OUT OF MEMORY message appears while you are scanning the first page of your original press Stop Exit to cancel You will need to clear some faxes from memory before you can continue het To gain extra memory you can turn off Fax Storage see page 9 3 QOR Print fax messages in memory see page 5 6 Temporary Copy Settings You can improve your copies by using the Copy keys Enlarge Reduce Contrast Options and Copy Mode These settings are temporary and the machine returns to its default settings when you finish copying b l Enlarge Reduce Contrast Copy C Options Copy Mode Copying Using Multi
28. can check which jobs are waiting in memory and cancel jobs individually Remote Activation Allows you to transfer a fax call answered at an external or extension phone to the Brother machine Remote Retrieval Access The ability to access your Brother machine remotely from a touch tone phone Remote Retrieval Access Code The four digit code 159 that allows you to call your Brother machine to retrieve fax messages or change fax storage settings Resolution The number of vertical and horizontal lines per inch See Standard Super Fine and Photo Ring Delay The number of rings before the Brother machine answers in FAX mode Ring Volume Volume setting for the Brother machine s ring scanning The process of sending an electronic image of an original paper document into your computer ScanSoft PaperPort for Brother Not available for FAX 4100 and FAX 4750e Document management application where you can view received faxes and scanned originals ScanSoft TextBridge OCR Not available for FAX 4100 and FAX 4750e Optional Character Recognition OCR software that converts a scanned image of text into text you can edit in your word processing application Search You can scroll through an alphabetical listing on the LCD of the One Touch and Speed Dial numbers you stored Speaker Volume You can set the volume when your Brother machine is on Hook Speed Dial A preprogrammed number for easy dialing You must press the Speed Dial butt
29. in the back of this manual Conventions Used in this Manual Throughout this manual yov ll see special symbols alerting you to important information warnings and actions to perform For clarification and to help you choose the correct key presses we ve added illustrations of some of the LCD messages boldface Bold typeface identifies a specific key on the machine control panel italics Italics typeface emphasize an important point or refer you to related topic Bubble Dot typeface identifies the messages on the LCD of the machine A Warnings detail precautions you must take to avoid possible personal injury Cautions specify procedures you must follow or avoid to prevent possible damage to the machine Notes tell you the proper response for a situation that may occur FYI tips provide details about how the current operation interacts with other features Q 0 Improper Setup alerts you to devices and procedures that are not compatible with the machine INTRODUCTION 1 1 Test Sheet Procedure and Product Registration For USA Only 1 2 After programming your Station ID please fill out the TEST SHEET included with your machine and then fax it to Brother s Automated Fax Response System as your first transmission This will verify that your machine is properly installed To receive a response you must set up your Station ID See Setting Station ID Page 4 3 When this document is received a confirmation sh
30. later 5 BATCH TX ON Sends all delayed faxes that are to the same fax number and at the same time as one transmission 6 REAL TIME TX without using memory 7 POLLED TX Sets up your O machine with a document to be retrieved by another fax machine 8 COVERPG SETUP sends a cover page ou program PRINT SAMPLE a 9 COVERPAGE Programs MSG customized message for fax cover page not The factory setting option is shown in bold ON SCREEN PROGRAMMING 3 5 Main Menu Submenu 2 FAX continued 2 SETUP SEND continued 3 SET AUTO DIAL 4 SETUP REPORTS 5 REMOTE FAX OPT 3 6 Menu Selections 0 OVERSEAS MODE Options Descriptions Page Adjusts for sometimes difficult overseas transmissions ONE TOUCH DIAL Store One Touch numbers so you can dial by pressing only one key and Fax Start 2 SPEED DIAL Store 200 100 for FAX 4100 Speed Dial numbers so you can dial by pressing only four keys and Fax Start 3 SETUP Sets up a Group GROUPS number for Broadcasting TRANSMISSION ON ON IMAGE Initial setup for Transmission Verification Report and FAX Activity Report OFF OFF IMAGE 2 ACT EVERY 50 FAXES INTERVAL 6 12 24 Hours 2 7 Days OFF FAX FWD OFF PAGING Sets the machine to forward fax messages OR to call your pager FAX FORWARD PAGING FAX Stores incoming STORAGE faxes in memory for remote retrieval 3 REMOTE 159 Persona
31. line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone Place the two line TAD and the two line telephone next to your machine Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the left side of the machine Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD Plug one end of the second telephone line cord for your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the left side of the machine Triplex Adapter Two Line Phone Two Line FAX MFC External TAD You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephone into the TEL jack of the two line TAD ASSEMBLY AND CONNECTIONS 2 13 Multi Line Connections PBX Most offices use a central telephone system While it is often relatively simple to connect the machine to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect th
32. local regulations keeping it separate from domestic waste Be sure to seal the drum unit tightly so toner powder does not spill out of the unit If you have questions call your local waste disposal office Wait to unpack the new drum unit until immediately before installing it Place the old drum unit into the aluminium bag and then discard it according to local regulations Reinstall the toner cartridge into the new drum unit See Replacing the Toner Cartridge Page 13 20 Reinstall the new drum unit keeping the front cover open Press Clear Press 1 and when the LCD shows ACCEPTED and then close the front cover Caution If toner scatters and your hands or clothes get dirty immediately wipe off or wash with cold water Checking the Drum Life You can see the percentage of the drum s life that remains available Press Menu 2 0 3 For five seconds the LCD shows the available percentage of drum life Even if the remaining drum life is 0 you may continue to use the drum unit until you have a print quality problem 13 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only This equipment is hearing aid compatible When programming emergency numbers and making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the cal
33. method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 REN of this equipment is 0 2B orother Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 r
34. need this feature to send tone signals Lift the handset Press Digits dialed after will send tone signals When you hang up the machine returns to pulse dialing service AUTO DIAL NUMBERS AND DIALING OPTIONS Telephone Services Custom Features T Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies If you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service or on alarm system custom feature on your telephone line it may create a problem in the operation of your machine See J have difficulty with custom features on a single line Page 13 8 If you have Voice Mail on you phone line please read the following carefully Distinctive Ring The term Distinctive Ring is used by Brother to identify a phone company service that is given many names depending on the Telephone Company you are using For example this service may be called SmartRing RingMaster Teen Ring Indent a Call or Indent a Ring What Does Your Telephone Company s Distinctive Ring Do Your telephone company s Distinctive Ring service allows more than one number to be on the same phone line If you need more than one phone number it is an inexpensive alternative to paying for an additional line Each phone number has its own distinctive ring pattern so you will know which phone number is ringing This is one way you can have a separate phone
35. number for your fax machine Note Please consult your telephone company for availability and rates What Does Brother s Distinctive Ring Do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service You can dedicate the new phone number on your line to receiving only faxes Note You must purchase your telephone company s Distinctive Ring service before you program the Brother machine to work with it TELEPHONE SERVICES 8 1 howe 8 2 Do You Have Voice Mail If you have Voice Mail on the phone line you on which will install your new machine on there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls However this Distinctive Ring feature allows the use of more than one number on your line so both Voice Mail and the fax machine can coexist peacefully If each one has a separate phone number neither will interfere with the other s work If you decide to get the Distinctive Ring Service from the telephone company you will need to follow the directions below to register the new Distinctive Ring pattern they provided so your fax machine can recognize its incoming calls You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily and later turn it back on When you get a new fax number make sur
36. on the control panel is blinking you can still print But the toner is depleted and the machine is telling you that the toner will soon run out TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 3 Document Jam The originals did not feed properly or were too long Lift the control panel Carefully pull the document toward the front of the machine Close the control panel Press Stop Exit Paper Jam Before you can clear a paper jam error you must find out where the paper is stuck See the following three types of paper jams Ay WARNING Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages After you use the machine some internal parts are extremely HOT When you open the front or the rear cover never touch the shaded parts shown in the following diagram Front view Rear view 13 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is Jammed in the Paper Cassette Pull the paper cassette out of the machine Remove any crinkled sheets Adjust the guides to fit Press down the paper to flatten it in the paper cassette Reinstall the paper cassette Paper is Jammed near the Drum Unit Open the front cover Remove the drum unit but do not force it if it cannot be removed easily Instead pull the edge of the jammed paper from the paper cassette G
37. pressing a number you can adjust copy settings as shown in the following chart Press 4 or H to scroll through the options for each setting Press Set to save your selection Press Stop Exit OR Press H to select the next setting you want to change Press Menu and 3 1 COPY MODE AUTO TEXT PHOTO 2 CONTRAST 3 PAPER TYPE L CASSETTE 1 THIN 2 CASSETTE 2 PLAIN isdefault note If you have attached Cassette 2 be sure you turn it ON and setup the Paper Size and Cassette Usage See Setting Paper Size and Turning on Cassette 2 Option for FAX 4100 and FAX 4750e Copy Mode Type of Original You can select the Copy resolution for your type of original The default setting is AUTO which is used for originals that contain both text and photographs TEXT is used for originals containing only text PHOTO is used for copying photographs Press Menu 3 1 Press 4 or to choose the type of original AUTO TEXT or PHOTO and then press Set Press Stop Exit MAKING COPIES 11 7 11 8 Copy Contrast You can adjust copy contrast to make copies darker or lighter Press Menu 3 2 Press to make a copy lighter OR Press 9 to make a copy darker and then press Set Press Stop Exit Paper Type You can use the following types of paper for copying For the best print quality select the type of media that you are most often THIN 16lb 18 41b For thin paper PLAIN
38. rea S Fine FAX TEL Broadcast Resolution Mode Reports CEC EC OCOC Menu S Set gt Clear H BBS ae Enlarge Reduce Contrast Copy z wS gt GHI JKL MNO a gt gt SEED eS The Toner Empty icon appears and the LCD shows TONER EMPTY Once this icon appears your machine will not resume printing until you install a new toner cartridge 13 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE A WARNING Just after you use the machine some internal parts of the machine will be extremely HOT So never touch the shaded parts shown in the illustration Oo O A ee O o e E N N LJ f Mp innn A a C za N Mor A N Y Open the front cover and pull out the drum unit Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner Hold down the lock lever on the right as you pull the toner cartridge out of the drum unit Caution Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe it off or wash it with cold water Unpack the new toner cartridge Place the used toner cartridge into the aluminum bag and discard it according to local regulations TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 21 13 22 Caution Wait to unpack the toner cartridge until immediately before you install it into the machine If a toner car
39. sending 6 11 sequential receiving 5 8 power cord 2 9 electrical outlet 2 9 failure 4 7 Print density 5 4 difficulties 13 10 envelopes 2 6 quality 13 12 13 13 13 14 resolution S 4 Specifications S 4 Speed S 4 printer cleaning 13 18 jam 13 4 R Real Time Transmission 6 3 Receive Mode 5 1 FAX 5 1 FAX TEL 5 1 MANUAL 5 1 TAD external 2 10 5 1 redial 6 2 7 7 remote fax options 9 1 Remote Retrieval 9 4 access code using 9 4 commands 9 5 getting your faxes 9 6 reports 10 1 HELP programming at a glance 10 2 INDEX l 3 how to print 10 2 list of your stored numbers 10 2 Transmission Verification 10 2 resolution copy S l fax Standard Fine Super Fine Photo print S 4 scan S 3 Ring Delay setting 5 2 S Safety Instructions 14 4 scanner cleaning 13 18 Search 7 4 shipping the machine 13 15 Sleep mode 4 8 Speed Dial changing 7 2 dialing 7 5 listing 10 2 storing 7 2 Station ID fax header 4 3 T TAD telephone answering device exter nal connecting 2 10 recording outgoing message 2 11 Telephone Answer Code 5 5 text entering 4 4 corrections 4 4 special characters 4 4 toner cartridge installing 2 3 replacing 13 20 Toner Save 4 8 transparencies 2 5 troubleshooting document jam 13 4 error messages on LCD 13 1 if you are having difficulty copy quality 13 12 l 4 INDEX incoming calls 13 8 paper handling 13 11 phone line connections 13 7 printer 13 9 printing or rece
40. then press Set Press Stop Exit INITIAL SETUP 4 1 4 2 Setting Cassette Usage The default setting of AUTO allows your machine to choose the optional Cassette 2 if paper is out in Cassette 1 or if incoming faxes will fit best on the paper in Cassette 2 Choose CASSETTE 1 ONLY CASSETTE 2 ONLY or AUTO if you want to keep special paper in the other cassette and control when it is used Press Menu 1 1 Press 4 or to select CASSETTE USAGE and then press Set To set cassette usage for faxes press or 9 to select FOR FAX and then press Set QOR To set cassette usage for copies press or gt to select FOR COPY and then press Set QOR If you are finished go to Step 5 Press or D to select AUTO CASSETTE 1 ONLY or CASSETTE 2 ONLY and then press Set Press Stop Exit Setting Date and Time Your machine displays the date and time and prints it on every fax you send In the event of a power failure you may have to reset the date and time All other settings remain unaffected Press Menu 1 2 Enter the last two digits of the year and then press Set Enter two digits for the month and press Set For example enter 09 for September or 10 for October Enter two digits for the day and then press Set For example 06 Enter the time in 24 hour format and then press Set For example enter 15 25 for 3 25 PM Press Stop Exit The screen now shows the date an
41. to 360 mm Printing Width 8 2 inches 208 mm Scanning Width 8 15 inches 207 mm Automatic Document Up to 30 pages Feeder ADF With Conditions Up to 50 pages Paper Cassette 250 sheets 20 Ib Gray Scale 64 levels Polling Types Standard or Sequential Contrast Control Automatic Super Light Super Dark Manual setting using control panel keys Resolution Horizontal 203 dot inch 8 dot mm e Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo 392 line inch 15 4 line mm LCD Liquid Crystal Display 16 characters x 2 Lines One Touch dial 32 stations Speed Dial 100 stations FAX 4100 200 stations FAX 4750e FAX 5750e Broadcasting Up to 182 locations Up to 6 Groups FAX 4100 Up to 282 locations Up to 6 Groups FAX 4750e FAX 5750e Memory Transmission Up to 400 pages Up to 500 pages Automatic Redial 3 times at 5 minute intervals Out of Paper Reception Up to 500 pages FAX 4100 Up to 600 pages FAX 4750e FAX 5750e Speaker Type Monitor Auto Answer 0 1 2 3 or 4 rings Using standard 17 lb to 24 Ib paper Pages refers to the Brother Standard Chart No 1 with MMR Coding System and Standard Resolution kk Pages refers to the Brother Standard Chart No 1 with JBIG Coding System and Standard Resolution Specifications and printed materials are subject to change without prior notice FAX Scanner No
42. up a call by itself since it is Neutral When the machine is in this neutral mode the Distinctive Ring Feature can be activated The distinctive ring feature is actually an answering mode So do not activate FAX mode or FAX TEL mode while using distinctive ring otherwise the fax machine will answer calls for all the numbers Registering the Distinctive Ring Pattern Set the machine to MANUAL mode Press Menu 2 0 1 Press 4 or to select DISTINCTIVE SET and then press Set Press or 9 to select the prestored ring pattern you want to assign and then press Set You will hear each pattern as you scoll through the four patterns Be sure to choose the pattern assigned by the Telephone Company Press Stop Exit Caller ID The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies This service provides the name or telephone number of your caller on the LCD as the line rings After a few rings the LCD shows the telephone number of your caller or name if available Once you pick up the handset the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory You will see the first 16 characters of the number or name OUT OF AREA display means call originates outside your Caller ID service area PRIVATE CALL display means the caller has intentionally blocked transmission of information CALL
43. you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence Warranty Service is available at Brother Authorized Service Centers throughout Canada For Technical Support or for the name and location of your nearest Authorized Service Center call 1 877 BROTHER Within Montreal please call 514 685 6464 Internet support support brother ca or browse Brother s Web Site www brother com Brother International Corporation Canada Ltd At your side 1 Rue H tel de Ville Dollard Des Ormeaux QC H9B 3H6 LIMITED WARRANTY CANADA Quick Reference Guide Sending Faxes Automatic Transmission Place the original face down in the ADF Enter the fax number using One Touch Speed Dial Search or the dial pad Press Fax Start Sending a Cover Page Place the original face down in the ADF Press Menu 2 2 8 When NEXT FAX ONLY appears press Set Press or 5 to select ON or OFF and then press Set Press or 5 to select a comment and then press Set Enter two digits to indicate the number of pages being sent and then press Set Press 1 to select additional settings OR Press 2 if you are ready to fax Enter the fax number Press Fax Start Real Time Transmission You can send faxes in real time Place the original face down in the ADF Press Menu 2 2 6 Press or f to select ON and then pr
44. 1 year from the date you purchased this product The Warranty Period for consumable items such as Print Heads Toner Drums Ink Cartridges Print Cartridges Refill Ribbons Therma PLUS Paper and Thermal Paper etc is 90 days from the date of purchase or the rated life of the Consumable item whichever is shorter What is NOT covered Warranty WILL BE VOID by Brother for repairs or replacements made necessary due to the following 1 If the Product was not purchased from an authorized Brother reseller within the United States 2 The Product has been serviced or modified by anyone other than an Authorized Service Representative of Brother 3 The serial number has been modified defaced or removed from this Product 4 Non Brother brand or non Brother approved parts supplies power supplies or other accessories have been used with this Product 5 Any damage caused by accident neglect abuse or misuse or the recommended monthly volume has been exceeded 6 Damages caused as a result of modification alteration or repairs performed by anyone other than a Brother Authorized Service Representative 7 NOT COVERED UNDER WARRANTY ARE Consumable items for example including but not limited to ribbons ink or toner cartridges toner drum units print heads cleaning and or instances where no defects in material or workmanship are found in the Product etc 8 Damage caused by improper connection and or disconnection o
45. 4 5 Setting the Handset Volume Press Menu 1 4 4 Press or f to select your setting LOW or HIGH and then press Set The default setting is LOW Press Stop Exit _OR Any time you are talking on the telephone you can adjust the handset volume by pressing the volume High or Low keys on the control panel The LCD shows the setting you are choosing The new setting will remain until you change it again Choosing the Handset Volume For Volume Amplify Before you begin to use the machine you must decide if you need to set the handset volume to AMPLIFY ON for a user who is hearing impaired The AMPLIFY ON volume level complies with FCC standards VOLUME AMPLIFY OFF This default setting is appropriate if none of the users are hearing impaired During a conversation users can press Volume High or Low on the control panel to adjust the volume to LOW or HIGH When the handset is replaced the handset volume will remain until you change it again VOLUME AMPLIFY ON TEMPORARY This setting 1s appropriate if some of the users are hearing impaired During a conversation users can press Volume High or Low on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume returns to the default setting of LOW VOLUME AMPLIFY ON PERMANENT Choose VOL AMPLIFY ON PERMANENT if all of the users are hearing impaired During a conversation users can press Volume High o
46. Copy Contrast You can adjust copy contrast to make copies darker or lighter Place the original face down in the ADF Use the dial pad to enter the number of copies you want up to 99 Press Contrast Press to make a copy lighter or gt to make a copy darker and then press Set Press Copy Using the Options Key Use the Options key to temporarily change the copy mode resolution contrast and special copy options for the next fax only See the explanations below the table Press l OPT OF COPIES NO OF COPIES XX oPtons OPT STACK SORT STACK SORT STACK OPT SPECIAL 2IN1 4IN1 OFF OPT PAPER TYPE THIN PLAIN THICK THICKER TRANSPARENCY Number of Copies If you are using the Options key for sorting or choosing a special layout you can also enter the number of copies here first for convenience Place the original face down in the ADF Press Options and or H to select OPT OF COPIES and then press Set Use the dial pad to enter the number of copies up to 99 Press Copy OR Press or for additional settings 11 4 MAKING COPIES T Sorting Multiple Copies Place the original face down in the ADF Use the dial pad to enter the number of copies you want up to 99 Press Options and or H to select OPT STACK SORT and then press Set Press 4 or to select SORT and then press Set Press Copy OR Press or H for additional settings
47. ERED The display will return to normal after 2 seconds If you are sending a fax press Fax Start after pressing the One Touch key If you picked up the handset press Fax Start when the receiving fax machine answers with fax tones 7 5 AUTO DIAL NUMBERS AND DIALING OPTIONS T Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers Using the Broadcast key you can include Groups One Touch locations Speed Dial locations plus up to 50 manually dialed numbers However available memory will vary with the types of jobs in memory and the number of locations used for broadcasting If you broadcast to more than the maximum locations available you will not be able to set up transmissions using dual access and the timer See Setting Up Groups for Broadcasting Page 7 3 The easiest way to broadcast is to press Group keys you can include One Touch Speed Dial and manually dialed numbers in the same broadcast You must press Broadcast between each of these locations Use the Telephone Index to help you choose the numbers easily After the broadcast is completed a Broadcast Report will be printed automatically to let you know the results To stop the broadcasting in progress press Stop Exit The LCD asks if you want to cancel all locations or the location that is being sent Enter the long dialing sequence numbers as you normally would but keep in mind that each key counts as one location so t
48. IY SNLVLS DNIAIZO3Y XIHA Se Se eee a Fold gt R 1 CARD Changing Remote Retrieval Access Code 1 Press Menu 2 5 3 2 Enter a three digit number from 000 to 999 The cannot be changed 3 Press Set 4 Press Stop Exit Remote Commands CHANGE PacinG Fax FORWARDING SETTING Press 9 5 thento Turn feature off press 1 Select Fax Forwarding press 2 Select Paging press 3 lt Fold Fold gt Program Fax Forwarding Number press 4 Enter the new fax number where you want your fax messages forwarded followed by Turn Fax Storage ON press 6 Turn Fax Storage OFF press 7 RETRIEVE A FAX Press 9 6 then to Retrieve all faxes press 2 then enter the number of remote fax machine followed by After the beep hang up and wait Erase all fax messages press 3 CARD R 2 EQUIPMENT ATTACHMENT LIMITATIONS For Canada Only NOTICE The industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable
49. Monarch Letter Legal A4 B5 A5 Executive OHP Envelopes Labels Organizer TrueType Fonts on CD ROM 35 TrueType compatible soft fonts for Windows on the bundled CD ROM Available only for FAX 5750e Computer Requirements Minimum System Requirements Computer Platform Processor Minimum Recommended Available Hard amp Operating System Version Minimum Speed RAM RAM Disk Space 95 98 98SE Pentium 75MHz 24MB 32MB Windows 50MB 32MB 64MB Operating NT Workstation 4 0 Pentium 75MHz 64MB Systems 2000 Professional Pentium 133MHz 128MB Pentium 233MHz Pri OS 8 5 8 51 Printing Only Apple iMac iBook OS 8 6 9 2 ie G3 G4 Operating Printing and Scanning All base models meet minimun requirements 50MB Systems Mac OS X v 10 10 1 Printing Only NOTE USB is not supported under Windows 95 or Windows NT 4 0 All registered trademarks referenced herein are the property of their respective companies Printer Driver and Scanner Driver can be downloaded from hitp solutions brother com t Printer Driver can be downloaded from http solutions brother com PRINTER S 5 Parallel Interface Specifications Interface Connector Printer Side Amphenol FCN 685J036 L X or equivalent A shielded cable should be used Pin Assignment Pin No Signal Direction Pin No Signal Direction 1 DATA STROBE Input 19 OV S G 2 DATA 1 Input 20 OV S G 3 DATA 2 Input 21 OV S G 4 DATA 3 Input 22 OV S G
50. P RECEIVE Setup Send Before You Begin Y Before you begin sending faxes please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder Using the ADF Automatic Document Feeder Documents must be between 5 8 and 8 5 inches wide between 3 9 and 14 1 inches long Your machine can scan an image only 8 15 inches wide regardless of how wide the paper is Fan the pages before placing them in the ADF Make sure you insert documents face down top edge first Adjust the paper guides to fit the width of your document The ADF automatic document feeder can hold up to 30 Pages feeding each one individually through the machine If you Stagger the pages the ADF can hold up to 50 pages Use standard 17 lb 24 Ib paper when using the ADF If you re using heavier paper feed each sheet individually to prevent paper jams DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Make sure documents written in ink are completely dry Before you send a fax press Resolution to select the resolution for the document you re sending See Fax Resolution Page 6 5 If you send faxes from a computer on the same phone line and your Brother machine intercepts them set Easy Receive to OFF SETUP SEND 6 1 6 2 Sending Faxes with Multiple Settings
51. PROGRAMMING Menu Selection Table You can probably perform most of these programming operations without the Owner s Manual To help you understand the menu selections and options that are found in the machine programs use the Menu Selection Table below Menu Selections 1 GENERAL 1 PAPER SIZE LETTER Selects size of SETUP paper for received LEGAL faxes A4 These settings CASSETTE 1 LETTER appear if LEGAL A4 Cassette 2 CASSETTE 2 Main Menu Submenu Options Descriptions was installed CASSETTE FOR FAX AUTO and set to ON USAGE CASSETTE 1 ONLY FOR COPY CASSETTE 2 ONLY 2 DATE TIME Enter date and time for the LCD display and heading on fax transmissions 3 STATION ID Program your name fax number and telephone number to appear on each transmitted page 4 VOLUME Adjusts ring volume 2 BEEPER Adjusts beeper volume Adjusts speaker volume 4 HANDSET Adjusts handset volume 5 VOLUME ON For the hearing AMPLIFY PERMANENT impaired you can set TEMPORARY the volume to the VOL AMPLIFY ON setting on a permanent OFF or temporary basis hot The factory setting option is shown in bold ON SCREEN PROGRAMMING 3 3 Menu Main Menu Submenu Selections 1 GENERAL 5 CASSETTE SETUP 2 continued 6 AUTO DAYLIGHT 7 TONER SAVE 8 SLEEP MODE 2 9 TONE PULSE 0 LOCAL LANGUAGE Canada Only 1 SETUP RECEIVE RING DELAY 1 F T RING TIME 3
52. Print Form option in the Direct Access Menu of the Remote Printer Console Program PRINTER S 7 ISO Latini _ HP LaserJet IIP Roman 8 fe OH OO OO Oe Se A Bi my ee ee A id ie 0 G IZ 0 O HG IO O X BSS Ds A C sag va g ag t e a e a ai E H H H iet Me He ar Me ss W ee n Vf as wa G l wt m e A H ma OG G iao am M a o G o elm ee eee ees a oh 10 0 0 OIRO 8 Be itso Le a a a L a e a L E eo e ATL Fb FE n hee W 7 a O og Fw Bos oe st BE O f p j Y aak j j als J s d nih O E y b DD ENK HAB V nm mmi B p A A U GO WMAikeDJHaHAEKAEZAO i i i 3 5 i i j i mir j m O e M m F A GD eGD on oes WH A Sj a eee E eD AS e m OID ID D eee O UD ee ee U OZO e G O D DOOI 5 H mM A e oma a A oe a l wmi i i a E o l a G o a G o i o W o DO a eane l na a yg M G H T E V ik A A A A ow oa Wn amp Ae D oe eh on omen me ce A 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E character set The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set For other characters The following table shows characters available only in the corresponding eg w Q Begs Bi aw wh te oO 06 o O U of p of a a a O a g a O on a a a B cae CF OOS E o ow me ih z Ie U i k E o u E u E U k E u e a ee te rie cfs ced beg 1 a a H A i ol is H n Og T gt D eoUe Se g 5 oc r a l A oO ord ee ee a Z Gene eGcch oe ou
53. ROTHER voice Description Item TN 460 Able to print 6000 pages Paper Cassette 2 Option for FAX 4100 and FAX 4750e Power Protector for A C Power and Phone Line Surges and QPD120 Voltage Spikes 2 Outlets Power Protector for A C Power and Phone Line Surges and FX 120 Voltage Spikes 8 Outlets Network LAN Board NC 8100h Brother Print Fax Server 10 100 BaseTX Ethernet Network Not available for FAX 4100 Optional for FAX 4750e Standard for FAX 5750e Owner s Manual LE8118001 Printer Cable Bi Directional 10 feet Parallel Cable with Gold F2A046 10 Plated Contacts and IEEE 1284 Approved MFL Pro software on CD ROM PCI 3CD For CD ROM Drive Not available for FAX 4100and FA X 4750e Multi Function Link Pro Suite is NOT available on floppy disks ii ORDERING ACCESSORIES AND SUPPLIES Notice Disclaimer of Warranties For USA and Canada BROTHER S LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKE NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED
54. Registering the Distinctive Ring Pattern eee 8 3 E a E ae cette eit E E E N A T ED 8 3 Viewing Caller ID Dis i scsscscnsseccnnconsientaneieeeadeoweeadentedenael 8 4 Clearing a Caller ID Stored in Memory eee 8 4 Printing Caller ID List ssccssevecnscssdeosdsnctaabacss tenadneninectenecnees 8 4 Xiv Remote Fax Options visessccoccsscssss cncassescvsstsvnstevavstnssscecosensecpasesesseavenees 9 1 Fax Forwarding Paging s 25 05ds scedeasscsseseeacavaeravdevevenderveticsataesebvedess 9 1 Programming a Fax Forwarding Numbet 00008 9 1 Programming Your Pager Numbet 0 0eeseeeeeeeees 9 2 Seine Fax Storage sin tases cneatnces a aaa aE NaRa 9 3 Backup Print Setting Not available for FAX 4100 9 3 Changing Remote Retrieval Access Code cccccececceeeeeeeeees 9 4 Remote REC al vs ccnsccnetntccavannsieesvessceesetasaanetendimnentseacectancteeneeeases 9 4 Using Remote Retrieval Access Code cccccceeeeeeeeeeeees 9 4 Remote Commands ccsesessssccccecceeceeeeeeeeeeeeseeeeeeeeseeeas 9 5 Retrieving Fax Wessa ces ecciesia 9 6 Changing Fax Forwarding Numbet 0 000eeseeeeeeees 9 6 Printing Reports erisip i sanna ini aoea is 10 1 Machine Settings and Activity ccccccccccccceeececeeeeeeeeeeeaeeeaas 10 1 Customizing the Transmission Verification Report 10 1 Setting the Fax Activity Report Interval cee 10 1 Using the Reports Ke
55. age was already ON Remote Retrieval To print the faxes in memory turn Memory Security OFF Setting Up the Password Press Menu 2 0 4 Enter a 4 digit number for the password and then press Set If you are entering the password for the first time the LCD shows VERIFY Re enter the password and then press Set Turning Memory Security ON Press 4 or to select SET SECURITY and then press Set Enter the registered 4 digit password and then press Set The machine goes OFFLINE and the LCD shows SECURE MODE SETUP RECEIVE Turning Memory Security OFF Press Menu and then enter the registered 4 digit password Memory Security is automatically turned off and the LCD shows the Date and Time If you enter the wrong Password the LCD shows WRONG PASSWORD and stays OFFLINE The machine will stay in Secure Mode until the registered password is entered Polling Polling is the process of retrieving faxes from another fax machine You can use your machine to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their fax machines to accommodate polling When someone polls your machine to receive a fax they pay for the call if you poll someone s fax machine to receive a fax you pay for the call Some fax machines do not respond to the polling function Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from i
56. an set up the time of day that delayed faxes will be sent This time will be displayed for acceptance or you can override it in Delayed Fax See Delayed Fax Page 6 10 Press Menu 2 2 3 Enter the time in 24 hour format that you want delayed faxes to be sent and then press Set Press Stop Exit SETUP SEND 6 9 6 10 Delayed Fax During the day you can store up to 50 documents into memory for delayed sending Transmission of these documents will begin at the time of day you enter in Step 3 If you have set up in Delayed Timer on page 6 9 you can accept it in Step 3 or enter another time for this fax Place the original face down in the ADF Press Menu 2 2 4 Accept the displayed time or enter another time for this fax and then press Set Press 1 to leave the originals waiting in the document feeder OR Press 2 to scan the document into memory Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and then go to Step 6 The screen will prompt you to enter the fax number Enter the fax number Press Fax Start The machine will wait to send the fax at the time you set The number of documents you can scan into memory varies with the data they contain Delayed Batch Transmission Before sending the delayed faxes your Brother machine will economize by sorting all the documents in memory by destination an
57. at both have the ECM feature If they do you may send and receive fax messages that are continuously checked for their integrity Sufficient memory must be available in your machine for this feature to work INTRODUCTION p Assembly and Connections Packing List Make sure you have the following items Telephone Handset Drum Unit Assembly With free Standard Toner Cartridge up to 3 000 pages Handset Curled Cord N Document Support Telephone Wire Cord Software License Document Tray Agreement with Extension For FAX 5750e Only Paper Cassette uick Setup cp rom lt 2 For FAX 5750e Only Accessory Order Form LZ Owner s Paper Cassette 2 Manual Option for FAX 4100 and FAX 4750e fo If an item is missing call Brother Customer Service at 1 800 284 4329 in USA 1 877 BROTHER in Canada or 514 685 6464 in Montreal See Ordering Accessories and Supplies Page 11 for the correct item numbers Whenever you transport the machine use the packing materials that came with your machine If you do not pack the machine correctly you may void your warranty ASSEMBLY AND CONNECTIONS 2 1 Choosing a Location Place your machine on a flat stable surface such as a desk Select a place that is free of vibration and shocks Locate the machine near a telephone jack and a standard grounded power outlet Avoid placing your machine in a high traffic area Do not place near heater
58. aution If the tab is not at the Home position printed pages may have vertical stripes TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 19 Reinstall the drum unit into the machine See Replacing the Drum Unit Page 13 23 Close the front cover Plug in the power cord first and then plug in the telephone cord Replacing the Toner Cartridge The machine can print up to 6 000 pages using a high yield toner cartridge When the toner cartridge is running low the display shows TONER LOW The machine is supplied with a standard toner cartridge that must be replaced after approximately 3 000 pages Actual page count will vary depending on your average document type 1 e standard letter detailed graphics It is a good idea to keep a new toner cartridge ready for use when you see the toner low warning Discard the used toner cartridge according to local regulations keeping it separate from domestic waste Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge If you have questions call your local waste disposal office We recommend that you clean the machine when you replace the toner cartridge Toner Empty Indicator When the toner cartridge is running low the LCD shows TONER LOW and the Toner Empty icon on the control panel flashes on and off to indicate the toner is low l Toner Empty Icon LCD FAX z IntelliF X 4750e LASER FAX SUPER G3 2222 Kins Photo TAD
59. ax machine can pass the call back to the other after the call has been answered How Can You Avoid Possible Problems A very good way to avoid a problem like the one mentioned previously is to get a second phone number on your present phone line Many people with Voice Mail opt for this choice which is called Distinctive Ring and they are very satisfied with it For details about this type of custom service please see Distinctive Ring page 8 1 Another way to avoid a possible problem is to replace your Voice Mail with an answering machine Your Brother fax machine is designed to work in tandem with an answering machine or TAD telephone answering device See Connecting an External TAD Telephone Answering Device Page 2 10 INTRODUCTION 1 5 1 6 Fax Tones and Handshake When someone is sending a fax the machine sends fax calling tones CNG tones soft intermittent beeps at 4 second intervals You ll hear them when you dial and press Fax Start they continue for about 60 seconds after dialing During that time the sending machine must begin the handshake with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You ll soon learn to listen for these soft beeps each time you answer a phone on your fax line so you can know if you are receiving a fax message The receiving fax responds with fax receiving tones loud chirping sounds A receiv
60. ceeeeeeeeeeeees 13 20 Replacing the Drum UnNiit ccc ccecccceeceeeeeeeeeeeeeeees 13 23 Checking the Drum Life c csssesseeeesseeeeeeeeeeeeeeeees 13 24 i Important Information cccccccccccsscssssssssssssssssssssssssssssssssseess 14 1 Standard Telephone and FCC Notices 0 cccceccccceeeeeeeeeeeeees 14 1 Laser Sa Oy erona aa E EE 14 2 FID As RC OUIATONS scasezatinbcvsscasnnocanensandcanndarandicosdeccmmaasmnsonns 14 2 INF VAC US ao 55 ce sect Erenn EEEE 14 2 Federal Communications Commission FCC Declaration of Conformity For USA Only 0 0 eccccceceeeeeeeeeeees 14 3 PTAA OTL a se wosion see atre sion AEE 14 4 Industry Canada Compliance Statement For Canada Only ccccccccccccccececceeeeeeeeeeeeaeeeeaaeaas 14 4 NY AUT S sees etsceteteamevede eeapovet E E 14 4 International ENERGY STAR Compliance Statement 14 4 Important Safety Instructions ececceccccceeeeeeeeeeeeeeeeeaeeaeeaees 14 4 TDG AVA CS erene RA 14 6 xvi AGIOSS APY sccseicsesecsuesesssvevtae A NNS G 1 SPC CUT CARIOMIS aac eacscoveccetencusccctacdsviniceselsudusewia voucececeaweucuesercasavecessecseeees S 1 Product DESCri pt Otis 2 c career tha taraeoanet A S 1 Gr MG Fal parse ores accu eactiamacapeaeem T S 1 PINE a teiseon ce ea a e ES S 1 Paper Specifications for the Cassette cccceseeeeeeeeees S 1 Manual Fed Sl Olea sictesecceotecetesntecnuessioa e e A S 1 CODY accra reas aaa sh re
61. d delay If you lose electrical power auto dial numbers stored in memory will not be lost Storing One Touch Dial Numbers You can store 32 fax phone numbers that you can dial by pressing one key and Fax Start To access numbers 17 2 P to 32 hold down the Shift key When you press a One gt Touch dial location the LCD shows the name or number as the call is dialed See One Touch Dialing Page 7 5 yame Fammi famm lamli Ee One Touch keys are the 16 keys numbers 01 32 located on the left side of the control panel For USA only One Touch key 1 has been pre programmed for the Brother fax back system Press Menu 2 3 1 Press the One Touch key where you want to store a number The LCD shows the location you selected Enter a number up to 20 digits and then press Set See Changing One Touch and Speed Dial Numbers Page 7 2 If you want to enter a pause in the dialing sequence for example to access an outside line press Redial Pause as you re entering digits A dash appears on the LCD pressing Redial Pause enters a 3 5 second pause when the number is dialed Use the dial pad to enter the name up to 15 characters and then press Set You can use the chart on Page 4 4 to help you enter letter OR Press Set to store the number without a name Return to Step 2 to store another One Touch number OR Press Stop Exit When you dia
62. d scheduled time All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission Press Menu 2 2 5 Press or H to select ON or OFF and then press Set Press Stop Exit SETUP SEND Setting Up Polling Transmit Polling Transmit is when you set up your machine to wait with a document so another fax machine can retrieve it Place the original face down in the ADF Press Menu 2 2 7 Press or to choose POLLED TX ON and then press Set Press 1 to leave the originals waiting in the document feeder OR Press 2 to scan the document into memory Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 6 Press Fax Start If you pressed 1 in Step 4 the original remains in the ADF until your machine is polled If you must use your machine before the polled transmit occurs you must cancel this job SETUP SEND 6 11 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing 7 1 You can set up your machine to do three types of easy dialing One Touch Speed Dial and Groups for Broadcasting of faxes You can store names with these numbers for easy identification If you must wait for another dial tone at any point in the dialing sequence store a pause at that point in the number by pressing Redial Pause Each key press adds a 3 5 secon
63. d time you set whenever the machine is in standby mode INITIAL SETUP Setting Station ID You should store your name or company name and fax number to be printed on all fax pages you send The telephone number you enter will be printed only on your cover pages and call back messages See Composing Electronic Cover Page Page 6 6 Press Menu 1 3 Enter your fax number up to 20 digits and then press Set You must enter a fax number to proceed Enter your telephone number up to 20 digits and then press Set If your telephone number and fax number are the same enter the same number again The number appears on Cover pages Use the dial pad to enter your name up to 20 characters and then press Set See Entering Text Press Stop Exit The LCD returns to the date and time If your Station ID has already been programmed the LCD prompts 1 to make a change or 2 to exit without changing The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business other entity or ind
64. ds See Easy Receive Page 5 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 5 1 and Start We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must rerecord the OGM to include it ASSEMBLY AND CONNECTIONS 2 11 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available phone line in a preset order Your machine can work in a roll over system as long as it is the last number in the sequence so the call cannot roll away Do not put the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does not have a fax machine Your machine will work best on a dedicated line Two Line Phone System A two line phone system is nothing more than two separate phone numbers on the same wall outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in s
65. e date and time FAX 4750e and FAX 5750e have a Memory Backup feature after a power failure all faxes in memory will be saved for several days Turning On Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time It will reset itself forward one hour in the Spring and back one hour in the Fall Press Menu 1 6 Press or to select ON or OFF and then press Set Press Stop Exit INITIAL SETUP 4 7 Toner Save You can conserve toner using this feature When you set Toner Save to ON print appears somewhat lighter The default setting is OFF Press Menu 1 7 Press 4 or H to select ON or OFF and then press Set Press Stop Exit Sleep Mode Setting the Sleep Mode reduces power consumption while the machine is idle You can choose how long the machine 1s idle from 00 to 99 minutes before it drops into sleep mode The timer automatically resets itself after the machine receives a fax or PC data or makes a copy The default setting is 5 minutes Press Menu 1 8 Use the Dial pad to enter the length of time the machine is idle before it drops into sleep mode 00 to 99 minutes and then press Set Press Stop Exit Setting Tone Pulse Dialing Mode Your fax machine comes set to accommodate tone multi frequency dialing service If you have pulse rotary dialing service you need to change the dialing mode Press Menu 1 9 Press
66. e line Try sending the fax again If the prints Results NG problem continues call the Telephone Company to check your phone line The receiving party says Sometimes the resolution mode you chose when you the picture is not clear sent your fax was not appropriate Send the fax again but try using the FINE or S FINE mode Also your machine s scanner may be dirty so try cleaning it See page 13 18 The receiving party says Your machine s scanner may be dirty or the receiving vertical streaks appear party s print head may be dirty Clean your scanner on the faxes they see page 13 18 and then make a copy to check if the receive problem was caused by your machine TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 7 DIFFICULTY SUGGESTIONS Handling Incoming Calls Double ring in The machine knows the incoming call is not a fax so FAX TEL mode it is signaling you to answer the telephone call Pick up the machine handset or answer from an extension phone and then press your machine s Telephone Answer Code default setting 1s 51 I have difficulty If you answered at the machine press Fax Start transferring a fax call to and hang up immediately If you answered at an the machine extension phone press your machine s Remote Activation Code default setting is 51 When your machine answers hang up I have difficulty with If you have Call Waiting RingMaster Voice Mail custom features on a an answer
67. e machine for you It is advisable to have a separate line for the machine You can then leave the machine in FAX mode to receive faxes any time of day or night If the machine is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telephone call is received As with all fax units this machine must be connected to a two wire system If your line has more than two wires proper connection of the machine cannot be made If you are installing the machine to work with a PBX It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX If all incoming calls will be answered by a switchboard operator it is recommended that the Receive Mode be set to MANUAL All incoming calls should initially be regarded as telephone calls The machine may be used with either pulse or tone dialing telephone service Custom Features on Your Phone Line If you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service or an alarm system or other custom feature on one phone line it may create a problem with the operation of your fax machine See I have difficulty with custom features on a single line Page 13 8 2 14 ASSEMBLY AND CONNECTIONS i On Screen Programming User Friendly Programmi
68. e on the materials presented including but not limited to typographical and other errors relating to the publication Disclaimer User Installation of Memory Board s In some cases product may be modified by adding and or replacing the memory board s with approved replacements Any damage to the product the memory board s to be inserted therein or otherwise caused as a result of improper installation including installation of other than approved memory boards s is not covered by the Limited Warranty If you do not feel comfortable with the installation of approved memory board s contact a Brother Authorized Service Center to perform the installation of the memory board s for you If you elect to use a Brother Authorized Service Center you will be responsible for a moderate service charge For the name and location of a convenient Authorized Service Center please call 1 800 521 2846 NOTICE DISCLAIMER OF WARRANTIES iii BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE For USA Only This warranty gives you certain rights and you may also have other rights that may vary from state to state This warranty is given only to the first end use purchaser of the accompanying product referred to in this warranty as this Product What is covered Brother warrants to you for the Warranty Period that there are no defects in the materials workmanship or Year 2000 compliance of this Product The Warranty Period is
69. e the Internet FAX Network Scanner Network Printer and Network Management operations See NC 8100h User s Guide on the CD ROM 12 4 OPTIONAL ACCESSORIES Troubleshooting and Routine Maintenance Troubleshooting HHRHHHHHH HH ttheththttttttttttttthttt amp thee gl IMPORTANT For technical and operational assistance you must call the country where you purchased the machine Calls must be made from within that country Error Messages As with any sophisticated office product errors may sometimes occur If this happens your machine often identifies the problem and displays an error message The table below explains the most common error messages You can correct most problems by yourself If you need additional help call the Brother fax back system In USA Only 1 800 521 2846 CHANGE DRUM The drum unit is near the end of its Use the drum unit until you have a SOON life print quality problem then replace the drum unit with a new one The drum counter was not reset 1 Open the front cover and then press Clear 2 Press 1 to reset CHECK PAPER The machine is out of paper or Refill the cassette or remove the CHECK PAPER 1 paper is not properly loaded in the paper and load it again CHECK PAPER 2 paper cassette CHECK PAPER When you see this error the paper in Either load the appropriate size SIZE the cassette does not match the paper or change the default setting paper size you set in Menu 1
70. e you reset this setting Before You Choose the Ring Pattern to Register You can register only one Distinctive Ring pattern with the machine Some ring patterns cannot be registered Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below long long short long short very long normal pattern Erum w IT C3 e r ma If the ring pattern the phone company provided cannot be registered by the fax please check for other available ring pattern choices from the phone company The fax machine will answer only calls to its registered number The first two rings are silent on the fax machine This is because the fax must listen to the ring pattern compare it to the pattern that was registered Other telephones on the line will ring If you program the fax machine correctly it will recognize the registered ring pattern of the fax number within 2 ring patterns and then automatically answer with a fax tone When the voice number is called the fax machine will not interrupt the call TELEPHONE SERVICES Very Important If you have Voice Mail or a TAD Telephone Answering Device and want to keep one of your phone numbers dedicated only to fax calls you must leave the machine in MANUAL mode at all times while using the Distinctive Ring Feature Here s why Manual mode will never pick
71. eb site www brother com click Brother Home Page To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information To access the USA Brother online shopping mall www brothermall com for additional product and services information click Brother Mall com For the latest news and product support information http solutions brother com click Brother Solutions Center To return to the main page click Back OR TIf you have finished your setup click Exit xX HOW TO ACCESS BROTHER SUPPORT FOR WINDOWS ONLY Table of Contents Introduction vcgecssisstevercrscucan cxessavevcedeyastencsetacuciaedaseettasseeinectyorescsuseeraes 1 1 Using This Wian all i252 ccs3cesi lt cccsscessnedeaagudeceinanenteseatacarineesantenanvaaiee 1 1 Finding Informati coicices sevasdvanuieaicsdenrebaadendivelatadsieediad 1 1 Conventions Used in this Manual 1 1 Test Sheet Procedure and Product Registration For USA Only 1 2 To Complete Your FAX 4100 FAX 4750e or FAX 5750e Registration On Line For USA Only 1 2 Control Panel Overview ccsecesessssseseseeeseeeceeeeeceeeeeeeeeeeeeees 1 3 About Fax Machines 5 52 csitcssatotinsd aiantndepieniedeGediadudiedescanneOehusaunds 1 5 Custome Feat Seiren EEES 1 5 Do You Have Voice Mail on the Phone Line 1 5 Why Should There Be Trouble 0 0 0 0 ccccceeeeeeeeees 1 5 How Can You Avoid Possible Problems
72. ece en ene pte saat ae ataeea lana S 1 PE toe aca aoeae ant aaenee E O E S 2 Scanner Not available for FAX 4100 Option for FAX 4750e Standard for 5750e 0 cceeees S 3 Consumable Mems sesemon iea a S 3 Electrical and Em Vit Oninient essre inienn aaea S 3 PHMUCR r a eterno eae reed S 4 TrueType Fonts on CD ROM ccessseeeseeeeeeeeeeeeeseeeees S 5 Computer Regui remen Seeron aa a a S 5 Parallel Interface Specifications ccceceeeeeeeeeeeeeeeeeeees S 6 USB Universal Serial Bus Interface Specifications S 6 Resident Fonts For FAX 5750e Only cceeeeeeeeeeeees S 7 Symbol Sets Character Sets sesssesesseeeseeeeeeeeeeeees S 7 MINOX E EA OE E E E E I 1 Remote Retrieval Access Card sssesseeesseeeeeesseeeeees R 1 xvii xviii Introduction Using This Manual Thank you for purchasing a Brother fax machine This machine has been designed to be simple to use with LCD screen prompts to guide you through programming your machine However you can use your machine to its fullest potential by taking a few minutes to read this manual 9 Additionally your machine has a Reports Key Press Reports 1 to print a list of basic step instructions and explanations Finding Information All chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or operation by checking the Index
73. ecommended setting is three or four rings on the external TAD when you have the telephone company s Distinctive Ring service If You Do Not Subscribe to Distinctive Ring Service You must plug your TAD into the EXT jack of your Brother machine If your TAD 1s plugged into a wall jack both your machine and the TAD will try to control the phone line See illustration on Page 2 11 ASSEMBLY AND CONNECTIONS Do not connect a TAD elsewhere on the same phone line a gs P Ly d Z NE Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE Plug the telephone line cord from your TAD into the left side of the machine in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its telephone set jack Set your external TAD to four rings or less The machine s Ring Delay setting does not apply Record the outgoing message See below Set the Receive mode to TAD by pressing Mode until both FAX and FAX TEL lights are on Recording Outgoing Message OGM on External TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop Limit your speaking to 20 secon
74. ed notice 1s not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes to its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service IMPORTANT INFORMATION 14 1 If you experience trouble with your FAX 4100 FAX 4750e or FAX 5750e please contact a Brother Authorized Service Center for information on obtaining service or repair The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning If you are not able to solve a problem with your machine contact Brother Customer Service See Brother Numbers page 1 A WARNING 14 2 For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document Laser Safety This equi
75. eeeeeeeeeeeeeeeeens 6 2 Manual and Automatic Fax Redial ccceeeeeeeeeeeeeeeees 6 2 PCC CSS prsnom iE 6 3 Real Time Transtni S10 siscssscesonnseracasennssasseacaseriessvabesersereast 6 3 Checking the Jobs Status cc ccsccsssssssssesseeeeseeesseseeeeees 6 4 Canceling a Job While Scanning the Original 6 4 Canceling Jobs in MeMry cccscsssesseseeeeeeeeseeeeseeeeeeees 6 4 Basic Sending Operations cccccccsseeseeeeeeeeceeeceeeeeeseseeseeeess 6 5 COE AS es corset chee AE EE A 4 E ES 6 5 FE RCS OMI lic aeo oE EAE EETA 6 5 Composing Electronic Cover Page ccseeeeeeseeeeeeeeeees 6 6 Composing Your Own Commentts cccccccccceeeeeeeeeees 6 7 Cover Page for the Next Fax Onlly ccccccccceeeeeeeeees 6 7 Always Send Cover Page cccccccccccccccccccceseeeeseeeeseaeeeees 6 8 Using Printed Cover Pape sisiesnciestesesrencnces cotvacodsaetesawnss 6 8 Advanced Sending Operations cccccccccceceecceeeeeceeeeeeeeeeaaeeaees 6 9 Overseas VON encrassir a E 6 9 BENE srccicaenaeinosesnoneucmeonstceudacendeensanenatcontseanucsebcennases 6 9 Delayed T a corseira E 6 10 Delayed Batch Transmission ccccccccsscseeecesteeeseees 6 10 Setting Up Polling Transmit c cccssssesssseeeeseeeeeseeeees 6 11 Auto Dial Numbers and Dialing Options cccccssssssssssseeseeees 7 1 Storing Numbers for Easy Dialing ccccceceeeeeee
76. eeeeeeeeeeeees 7 1 Storing One Touch Dial Numbers 00eeeseeeeeeeees 7 1 Storing Speed Dial Numbers cc ssssssseesseeeeseeeeeeeees 7 2 Changing One Touch and Speed Dial Numbers 7 2 Setting Up Groups for Broadcasting 0c ceeeeeeeeeeeeees 7 3 Dialing Options scoudasciciscstinnesssodcnoonanssaendsancdeaniesnedecodeacensateaceenness 7 4 Manual 18 icc soasneacesicat sbncn dune na i 7 4 SC AEC i r E E E 7 4 Speed Dialing sessista iiia ere aa 7 5 One Touch Dialing cc ccccccsceceenteessssssssesssseessseesseeees 7 5 Broadcasting seccestsniasnosiocnnves innean ieee EERE es TEESE 7 6 Access Codes and Credit Card Numbefs ccceeeeceees 7 7 1 P E E NE E E E E 7 7 TOU cceah oo chetua E a A E T E E 7 7 Poe E ana steseseanenasenesetee neaniasesance 7 7 Tone Pulse For Canada Only ccccccceeeeceeeeeeeeeeeeeeeees 7 7 Telephone Services ssceccccecceccecccccccccccocseososssocesocecoccsececescececceeccecee 8 1 CUSTOM FC ALUTES eeuen EE aD 8 1 TOTS AG BY CIR IS orc Gonos cndtaeceeeneacaasd testy cues EA SEENA T 8 1 What Does Your Telephone Company s Distinctive Ring DO ec cccccccceccececeeeeeeeeeeeeeaeeeaes 8 1 What Does Brother s Distinctive Ring Do 8 1 Do You Have Voice Mail ccccccccccccccccccseeeeseeeeeeeaeeees 8 2 Before You Choose the Ring Pattern to Register 8 2 Very TMPO esien EEA EEEE 8 3
77. eet and Product Registration form will be sent back to your machine Please fill out the form and return it to complete your registration In USA 1 877 268 9575 fax To Complete Your FAX 4100 FAX 4750e or FAX 5750e Registration On Line For USA Only Insert the MFL Pro CD ROM into your CD ROM drive Click On Line Registration to register your product on line from the main menu INTRODUCTION Control Panel Overview FAX 4100 FAX 4750e and FAX 5750e have the same control panel Keys otter IntelliFAX 4750 Fine FAX Photo TAD S Fine FAX TEL Broadcast Resolution Mode Reports Enlarge Reduce Contrast Options Copy Mode Stop Exit Fax Start 6 00 o o O One Touch Dial Keys These 16 keys give you instant access to previously stored phone numbers Shift To access memory locations 17 through 32 in the One Touch keys hold down D Toner Empty Icon The Toner icon flashes on and off when toner is low so yov ll know to order another toner cartridge You will be able to print until the indicator stays on LCD Liquid Crystal Display Displays messages to help you set up the Shift key and operate your machine Tel eph one Keys Programming Keys dok Menu Lets you dial telephone and fax numbers Lets you access the Menu and Programming mode without lifting the handset Hold Set Lets you place calls on hold
78. en received or transmitted Beeper Volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Caller ID A service purchased from the Telephone Company that lets you see the number or name of the party calling you Your Brother machine stores the latest callers so you can print a Log view caller information register selected callers as auto dial numbers Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static coding method Method of coding the information contained in an original All fax machines must use a minimum standard of Modified Huffman MH Your Brother machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR and Joint Bi level Image export working Group JBIG if the receiving machine has the same capability compatibility group The ability of one fax unit to communicate with another Compatibilty is assured between ITU T Groups Contrast A setting that compensates for dark or light originals by lightening dark documents or darkening light originals Cover Page Prints a page at the other party s machine that conta
79. en press Set If you choose 7 days the LCD prompts you to choose a day at which to begin the 7 day countdown PRINTING REPORTS 10 1 i 10 2 Enter the time to begin printing in 24 hour format and then press Set For example enter 19 45 for 7 45 PM Press Stop Exit Using the Reports Key a ce ces Sel Press Reports Press or H to select the report you want and then press Set OR Enter the number of the report you want to print For example press 1 to print the Help List Five reports are available Prints the Help List so you can see at a glance how to quickly program every menu selection Lists names and numbers stored in One Touch and Speed Dial memory in numerical order Lists information about the incoming and outgoing faxes TX means Transmit RX means Receive Prints a Transmission Verification Report for your last transmission Lists settings for GENERAL SETUP SETUP RECEIVE SETUP SEND SETUP REPORT REMOTE FAX OPT and MISCELLANEOUS Don t forget to set up the Fax Activity Report and Transmission Verification Report as explained on page 10 1 PRINTING REPORTS Making Copies Using Your Machine as a Copier You can use your machine as a copy machine making up to 99 copies at a time l l l l The machine can stack the copies or Reduce Contrast Copy l o l collate sort them a i l l l ee J The scannable area of your Brother machine begins at
80. ently pull out the jammed paper Reinstall the drum unit Close the front cover Paper is Jammed in the Fuser Unit Open the rear cover Pull out jammed paper When you have to pull paper out the back of the machine the fuser may get dirty with toner powder causing the next few printed page s to look messy Print a few copies of the test page until the pages print clearly Close the rear cover TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 5 If You Are Having Difficulty with Your Machine If you think there is a problem with your machine make a copy first If the copy looks good the problem is probably not your machine Check the table below and follow the troubleshooting tips DIFFICULTY SUGGESTIONS Printing and Receiving Faxes 13 6 Condensed print and horizontal streaks top and bottom of sentences are cut off Vertical streaks black lines appear on the faxes you receive The FAX hears voice as CNG tone Horizontal streaks lines are missing Received faxes appear as split or blank pages If your copy looks good you probably had a bad connection with static or interference on the phone line If the copy looks bad clean the scanner area If there is still a problem call Brother Customer Service at 1 800 284 4329 in USA or 1 877 BROTHER in Canada or 514 685 6464 in Montreal Sometimes you may see vertical streaks black lines on the faxes you receive Either your machine s pr
81. ess Set OR For the next transmission only press f or f to select NEXT FAX ONLY and then press Set For the next fax only press or to select ON and then press Set Press 1 to select additional settings OR Press 2 to fax Enter the fax number Press Fax Start Receiving Faxes Select Receive Mode There are three Receive modes FAX TAD and FAX TEL Press Mode until the LCD shows your selection After two seconds the LCD returns to the Data and Time prompt and shows the new mode Brother fax back system In USA 1 800 521 2846 Brother Global Web Site http www brother com Frequently Asked Questions FAQs and Product Support http solutions brother com Brother Accessories amp Supplies In USA 1 888 879 3232 voice 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER voice QUICK REFERENCE GUIDE vii viii Storing Numbers Storing One Touch Dial Numbers Press Menu 2 3 1 Press the One Touch key where you want to store the number Enter a number up to 20 digits and then press Set Enter a name or leave it blank and then press Set Press Stop Exit Storing Speed Dial Numbers Press Menu 2 3 2 Enter a three digit a two digit for FAX 4100 Speed Dial number and then press Set Enter a number up to 20 digits and then press Set Enter a name or leave it blank and then press Set Press Stop Exit Telephone Operati
82. ety paper copy Press Menu 2 5 5 The screen prompts you to choose a fax setting Press or to select ON or OFF and then press Set Press Stop Exit The FAX 4100 does not have a Memory Backup feature Therefore Backup Print is always ON so that messages in memory won t be lost REMOTE FAX OPTIONS 9 3 Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the machine picks up your call so you can access features remotely The access code is preset to 1 5 9 but you can change this The cannot be changed Press Menu 2 5 3 Enter a three digit number from 000 to 999 and then press Set Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code Press Stop Exit Remote Retrieval 9 4 You can call your machine from any fax machine using touch tone and use a Remote Retrieval Access Code and other button presses to retrieve fax messages Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid Using Remote Retrieval Access Code Dial your fax number from a fax machine using touch tone See Changing Remote Retrieval Access Code Page 9 4 When your machine answers and beeps immediately enter your Remote Retrieval Access Code 1 5 9 Your machine signals the kinds of messages received 1 long beep Fax message s No long beeps No messages Your machine then prompts you
83. f the Product failure of the operator to follow operational instructions improper set up of the Product What to do if you think your Product is defective Call our Customer Service Hotline at 1 800 284 4329 or if you suspect a defect in materials or workmanship in this Product you can report it to a Brother Authorized Service Center During the Warranty Period supply Brother s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States For the name of your Brother Authorized Service Center call 1 800 521 2846 After contacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or its Authorized Service Center will repair or at Brothers option replace the Product with a product that performs the same functions and performs as well as the original Product Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturers specifications for new products The repaired or replacement product will be returned to you at no cost Exchange Service
84. front cover Fold down the front output bin extension Remove the telephone line cord document tray document support handset and handset cord and pack them If Cassette 2 is connected unplug the modular cable from the modular jack of the Brother machine TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 15 If you have the Cassette 2 option carefully pick up the machine and remove Cassette 2 to pack it separately Zs lB LL howe If you are returing the machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts to use with your Exchange machine Caution Be sure to take out any optional memory upgrade boards or network cards before packing the machine 13 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE Close the carton and tape it shut TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 17 Routine Maintenance Keep your machine in optimum condition by cleaning it on a regular basis It is a good idea to clean the drum unit during this routine Avoid using thinners or other organic solvents and do not use water Cleaning the Document Scanner Unplug the telephone line and then the power cord When you reconnect these lines later connect the power cord first and then the telephone line Lift the control panel cover Clean the white bar and glass cover under the white bar Moisten a small clean soft lint free cloth with
85. g an External TAD Telephone Answering Device Sequence You might choose to connect an answering system When you have an external TAD on the same telephone line as the machine the TAD answers all calls The machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it doesn t hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this manual for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings Connections The external TAD must be plugged into the left side of the machine in the jack labeled EXT Your machine cannot work properly if you plug the TAD into a wall jack If You Subscribe to your Telephone Company s Distinctive Ring Service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine use that number as a fax number and have set your machine s Receive mode to MANUAL The r
86. gs SETUP SEND Composing Your Own Comments You can set up two custom comments Press Menu 2 2 9 Use 4 or H to choose position 5 or 6 for your customized comment and then press Set Use the dial pad to enter your customized comment and then press Set See Entering Text Page 4 4 Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 to exit Cover Page for the Next Fax Only Make sure the Station ID is set up See Page 4 4 This feature does not work without the Station ID You can set the fax to send a cover page with a particular document This cover page will include the number of pages in your document Place the original face down in the ADF Press Menu 2 2 8 When the LCD shows NEXT FAX ONLY and then press Set Press 4 or to select ON or OFF and then press Set Press or to select one of the standard or custom comments and then press Set Enter two digits to indicate the number of pages you are sending and then press Set For example press 02 for 2 Enter 0 0 to leave the number of pages blank If you make a mistake and then press to back up and reenter the number of pages Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and then go to Step 8 Enter the fax number you re calling Press Fax Start SETUP SEND 6 7
87. gs 11 7 enlarging 11 3 keys 11 1 multiple 11 1 photographs 11 4 11 7 quality 13 12 reducing 11 3 scannable area 11 1 single 11 1 sorting 11 5 temporary settings 11 2 using ADF 6 1 cover page composing 6 6 custom comments 6 7 for all faxes 6 8 for next fax only 6 7 printed form 6 8 credit card numbers storing 7 7 custom telephone features 2 14 13 8 Customer Service 1 INDEX l 1 D date and time setting 4 2 dialing access codes 7 7 automatic fax redial 6 2 credit card numbers 7 7 fax redial 7 7 Groups 7 6 manually 7 4 mode for Canada 4 8 One Touch numbers 7 5 Search 7 4 Speed Dial numbers 7 5 drum unit checking life remaining 13 24 installing 2 3 replacing 13 23 Dual Access 6 3 E ECM Error Correction Mode 1 6 emergency numbers 14 1 entering text 4 4 error messages on LCD 13 1 CHECK PAPER 13 1 COMM ERROR 13 1 NOT REGISTERED 13 2 OUT OF MEMORY 13 2 extension telephones using 5 5 external answering machine 2 11 external telephone connecting 2 10 F fax codes Fax Receive Code 5 5 Remote Retrieval Access Code 9 4 Telephone Answer Code 5 5 Fax Forwarding changing remotely 9 5 9 6 programming a number 9 1 setting up at machine 9 1 l 2 INDEX fax receive 5 1 Fax Storage printing from 5 6 setting 9 3 fax stand alone receiving 5 1 difficulties 13 6 erasing from memory 9 5 forwarding 9 1 9 5 polling 5 7 printing from memory 5 6 reducing to fit on paper 5 3 retrieving f
88. he back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available ask your dealer or local power company IMPORTANT INFORMATION This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug by using an adapter Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes USA only Never push objects of any kind
89. he number of locations you can call become limited If the line is busy or for some other reasons a connection could not be made while broadcasting the machine will redial the number automatically If the memory is full press Stop Exit to abort the job if more than one page has been scanned or press Fax Start to send the portion that is in the memory Place the original face down in the ADF Enter a number using One Touch Speed Dial Group number Search or the dial pad Example Group number Press Broadcast You will be prompted to press the next number Enter the next number Example Speed Dial number Press Broadcast Enter the next fax number Example Manual dialing using the dial pad Press Fax Start Your machine will read the document into memory and then start sending faxes to all the numbers you entered AUTO DIAL NUMBERS AND DIALING OPTIONS 7 6 7 7 Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make acall Rates may vary depending upon the time and destination To take advantage of low rates you can store the access codes or long distance carriers as One Touch and Speed Dial numbers You can store these long dialing sequences by dividing them and setting them up separately in any combination You can even include manual dialing using the dial pad The combined number will be dialed in the order you entered it as soon as you press Fa
90. hen you lift an external or extension phone handset press the Fax Receive code 5 1 At the machine lift the handset and then press Fax Start See Operation from Extension Telephone or External Telephone and For FAX TEL Mode Only Page 5 5 If you send faxes from a computer on the same phone line and your Brother machine intercepts them set Easy Receive to OFF Press Menu 2 1 3 Use 4 or H to select ON SEMI or OFF and then press Set Press Stop Exit Printing a Reduced Incoming Document Your machine can reduce the size of an incoming fax to fit the size of the paper in your machine Select ON to turn on this feature After you connect Cassette 2 you can turn on Automatic Reduction for each cassette See Turning on Cassette 2 Option for FAX 4100 and FAX 4750e Page 4 1 Press Menu 2 1 5 If you have the optional Cassette 2 press 4 or to select CASSETTE 1 or CASSETTE 2 and then press Set Use 4 or H to select ON or OFF and then press Set Press Stop Exit Cassette 2 can be purchased SETUP RECEIVE 5 3 Setting the Print Density If your machine is printing too light or too dark you can adjust print density making your printed documents darker or lighter The new setting will remain until you change it again Press Menu 2 1 6 Press 4 to make print lighter or 5 to make print darker Press Stop Exit 5 4 SETUP RECEIVE Advanced Receiving Operations Operati
91. i LCD shows CHECK purpose sheet feeder may be out of paper or not PAPER or PAPER properly installed If it is empty load a new stack JAM of paper into the feeder If there is paper in the paper cassette make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and place it back into the paper cassette Reduce the amount of paper in the paper cassette and then try again Check the manual mode is not selected in the printer driver How can I load You can load envelopes from the manual feed slot envelopes Your application software must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your software Refer to your application manual The machine does not The Outer Chute on your machine may be bent load transparencies Please straighten the Outer Chute and then use transparencies again If the machine still does not load transparencies call Brother Customer Service to troubleshoot the problem with you Paper Handling Difficulties Cont What paper can I use You can use plain paper envelopes transparencies and labels for laser machines For information on paper you can use See Acceptable Paper page 2 6 How can I clear paper See Paper Jam on page 13 4 to 13 5 jams Scanning Difficulty TWAIN Er
92. imary corona wire for printing may be dirty or the sending party s fax scanner may be dirty Clean your primary corona wire see pages 13 19 or ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 800 284 4329 in USA or 1 877 BROTHER in Canada or 514 685 6464 in Montreal If your machine is set to Easy Receive ON it is more sensitive to sounds Your machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones Deactivate the fax by pressing 51 if you are at an extension phone or press Stop Exit if you are at the machine or an external phone Try avoiding this problem by turning Easy Receive to OFF See Easy Receive Page 5 3 You may get a fax with horizontal streaks or with missing lines Usually this is caused by a poor telephone connection Ask the other party to send the fax again If the received data is divided and printed on two pages or if you get an additional blank page your Paper Size setting may not be correct for the paper you are using see page 4 1 If you are using the fixed reduction feature check to see if the reduction ratio is suitable for the real paper See page 11 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Phone Line or Connections Dialing does not work Check fo
93. ing Status 1 Fax You can check whether your machine has received any fax message s If yes you will hear one long beep If no you will hear three short beeps 1 TAD If you hear one long beep you can change the Answer FAX TEL ee l If you hear three short beeps you cannot change it 3 FAX 90 Exit After a long beep you can exit remote retrieval REMOTE FAX OPTIONS 9 5 Retrieving Fax Messages Dial your fax number When your machine answers immediately enter your Remote Retrieval Access Code 159 As soon as you hear two short beeps use the dial pad to press 9 6 2 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want your fax messages forwarded followed by You cannot use and as dial numbers However if you want to store a pause and then press After you hear your machine beep hang up and wait Your machine calls the remote fax machine The remote fax machine prints your fax messages Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine Dial your fax number When your machine answers immediately enter your Remote Retrieval Access Code 159 When you hear two short beeps enter 9 5 4 Enter the new telephone number of the remote fax machine up to 20 digits where you want your fax messages forwarded followed by You cannot use and as dial numbers However if
94. ing fax chirps for about 60 seconds over the phone line and the LCD shows RECEIVING If your machine is set to the FAX mode it will answer every call automatically with fax receiving tones Even if the other party hangs up your machine continues to send the chirps for about 60 seconds and the screen continues to display RECEIVING To cancel the receiving mode press Stop Exit When your machine answers in FAX TEL mode the machine listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so the machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 60 seconds after the number is dialed Therefore it s important for the receiving machine to answer the call in as few rings as possible When you have an external telephone answering device TAD on your fax line your TAD will determine the number of rings before the call is answered Pay special attention to the directions in the Assembly and Connections chapter for connecting a TAD to your machine ECM Error Correction Mode The Error Correction Mode ECM is a way for the machine to check the integrity of a fax transmission while it is in progress ECM transmissions are possible only between machines th
95. ing machine alarm system or any other single line custom feature on a single phone line with your fax machine it may create a problem sending or receiving fax data If you are sending or receiving a fax message while a custom feature signal comes through on the line the signal can temporarily interrupt or disrupt the fax data Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features 1s recommended 13 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS General Printing Difficulties The machine does not print The machine prints unexpectedly or it prints garbage The machine prints the first couple of pages correctly then some pages have text missing The machine cannot print full pages of a document An OUT OF MEMORY error message occurs My headers or footers appear when I view my document on the screen but do not appear when I print them TROUBLESHOOTING AND ROUTINE MAINTENANCE Check the following e The machine is plugged in e The toner cartridge and drum unit are installed properly e The interface cable is securely connected between the machine and the computer e Check to see if LCD is showing an error me
96. ins the sender and recipient s name and fax number number of pages and comment You can generate an electronic cover page at the other end with pre programmed information from memory or you can print a sample cover page to fax with your original Cover Page Message The comment that is on the Cover Page This is a programmable feature Delayed Fax Sends your fax at a later time that day Delayed Timer You can program a certain time each day that all delayed faxes will be sent on a first come first served basis Distinctive Ring A service purchased from your telephone company that provides another phone number on an existing phone line The Brother machine uses the new number to simulate a dedicated fax line drum unit A printing device for your machine Dual Access Your Brother machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax Easy Receive Enables your Brother machine to respond to CNG tones if you interrupt a fax call by answering it ECM Error Correction Mode Detects errors during fax transmission and automatically resends the page s that had an error extension phone A telephone on the fax number that is plugged into a separate wall jack external phone A TAD telephone answering device or telephone that is plugged into the EXT jack of your Brother machine F T Ring Time The length of time the Brother machine rings when the receive mode
97. into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product This product does not have an ON OFF switch Therefore it is very important that you have easy access to the main plug and the main socket to which the plug is connected in case the main power to the Brother machine must be disconnected quickly Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions A When the power cord is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F Ifthe product exhibits a distinct change in performance indicating a need for service Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points and or other risks and may void your warranty Refer all servicing to Authorized Service Personnel A list of Authorized Service Ce
98. is included on the CD ROM To View On Line Documentation For Windows Turn on your PC Insert the CD ROM into your CD ROM drive If the model name screen appears click your model name The CD ROM main menu will appear lt FAX 5750e Software Suite Install Software On Line Registration On Line Documentation Brother Support uy Help Installation of the MFL Pro Suite software and utilities i 3 Click On Line Documentation Click the documentation you want to read If this window does not appear use Windows Explorer to run the setup exe program from the root directory of the Brother CD ROM To View On Line Documentation For Macintosh Turn on your Macintosh Insert the CD ROM into your CD ROM drive The following window will appear 2 Double click the Documents icon If you see English and French folders double click your language Double click the icon for the documentation you want to read HOW TO ACCESS THE COMPLETE OWNER S MANUAL Ix For FAX 5750e Only How to Access Brother Support For Windows Only You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers e Click Brother Support on the main menu The following screen will appear igs KESA Brother Support Brother Home P age Support Information Brother Mall com Brother Solutions Center To access our w
99. isopropyl alcohol and carefully remove dirt from the glass cover and the white bar Cleaning the Printer Caution Do not use isopropyl alcohol to remove dirt from the control panel It maxy crack the panel Do not use isopropyl alcohol to clean the scanner window Do not touch the scanner window with your finger The drum unit contains toner so handle it carefully If toner scatters and your hands or clothes get dirty immediately wipe or wash it off with cold water Open the front cover Remove the drum unit assembly 13 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE A WARNING Just after you have used the machine some internal parts of the machine are extremely HOT When you open the front cover of the machine never touch the shaded parts as shown in the diagram below m Oo rm O i t ai HFR P QKI F rT Lenn IAT wA _ gt _ Va CP Gently clean the scanner window by wiping with a clean soft dry cloth Do not use isopropyl alcohol ae Window Cleaning the Drum Unit We recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times Return the tab and snap it into the Home position V Corona Wire C
100. ividual In order to program this information into your machine you should complete the steps described on pages 4 2 and 4 3 INITIAL SETUP 4 3 4 4 Entering Text When you are setting certain functions such as the Station ID you may need to type text into the machine Most keys on the dial pad have three or four letters printed above them The keys for 0 and don t have printed letters because they are used for special characters By pressing the appropriate number key repeatedly you can access the character you want Key once twice 2 A B 3 D E 4 G H 5 J K 6 M N T7 P Q 8 T U 9 W X Inserting Spaces If you want to enter a blank space press gt once between numbers and twice between characters Making Corrections If you entered a letter incorrectly and want to change it press to move the cursor after the last correct letter Then press Clear all letters above and to the right of the cursor will be deleted Re enter the correct characters Also you can back up and type over incorrect letters Repeating Letters If you need to enter a character that is assigned to the same key as the previous character press to move the cursor to the right Special Characters and Symbols Press X for Press for eS i PressO for EAEEICEOO INITIAL SETUP three times C Kt ZR OMe space amp X four times 2 N on NW Nn B WwW five times Casi 2S dg Se
101. iving faxes 13 6 scanning 13 11 sending faxes 13 7 software 13 10 two line phone system 2 12 2 13 U User Settings 10 2 V volume setting amplify for hearing impaired 4 6 4 7 beeper 4 5 ring 4 5 speaker 4 5 W warranties Canada vi Disclaimer User Installation of Memory Board s 11 Notice of Disclaimer 11i USA iv v World Wide Web 1 Remote Retrieval Access Card If you plan to receive fax messages while away from your machine carrying the Remote Retrieval Access Card printed below will serve as a convenient your wallet or organizer Keeping it handy will help you derive the full benefit reminder of the retrieval procedures Simply cut out the card and fold it to fit of your machine s Forwarding Paging and Remote Retrieval features dn suey 9 USTU NOA UIM DUTYIVU INOA 49831 0 Q G SAd G PULLS e 13409 sdaeq WoYs ZINV Y sagesso ON Sdaeq ON 0 6 SSUd NOILY 43d0 ALOWSY 1X4 6C IPOJ S899904 RAINEY NOWY nok ssaid AVL 4of uay s asessoul xe y d aq Sud J ssaid YYA POATIIAI SISLSSOU JO SPUTY dy sTeUsSIS sUTYORU mog g ssoud auoydaja xeq TAL XVA Jaque Ayayerpourtut sdaeq pue siamsuv ouTyoRU INOA WYM Z 8 6 Sold QUO YONO SUISN SUTYORUT Xv V WO JaquINU xe MOA RIG AION Sane Soe poJ ssed0y ajowsyY Huis sagessa ON Sdoaq 10S S asessoul xey d q Suor J L 2 6ssad aliha ENEON WAWsLIY ALOW
102. ize and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the triplex adapter If your machine is on Line 2 plug it into L2 of the triplex adapter Triplex Adapter ASSEMBLY AND CONNECTIONS Installing Machine External Two Line TAD and Two Line Telephone When you are installing an external two line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the machine on Line 2 which is our assumption in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone
103. ks of Apple Computer Inc Centronics is a trademark of Genicom Corporation Epson is a registered trademark and FX 80 and FX 850 are trademarks of Seiko Epson Corporation Hewlett Packard is a registered trademark and HP LaserJet II HP and IID are trademarks of Hewlett Packard Company IBM IBM PC and Proprinter are registered trademarks of International Business Machines Corporation Hammermill copyplus white is a registered trademark of International Paper All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies 14 6 IMPORTANT INFORMATION Glossary ADF Automatic Document Feeder Originals can be placed in the ADF and scanned one at a time automatically Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory in numerical order automatic fax transmission Sending a fax without picking up the handset or pressing Hook Automatic Redial If the fax did not go through because the line was busy the Brother machine redials the number Auto Reduction Reduces the size of incoming faxes Backup Print Not available for FAX 4100 Sets your Brother machine to print a copy of faxes that are received and stored in memory Batch Transmission As acost savings feature all delayed faxes to the same fax number will be sent as one transmission Beeper The sound the keys make when they are pressed an error occurs or a document has be
104. l before hanging up Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of FCC Rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJILIC An FCC compliant telephone cord with a modular plug is provided with this equipment This equipment is designed to be connected to the telephone line or premises wiring using a compatible modular jack that is Part 68 compliant See the Installation section of this manual for details The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area If your FAX 4100 FAX 4750e or FAX 5750e damages the telephone line the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advanc
105. l an auto dial number the LCD shows the name you ve stored or if you haven t stored a name the number you re stored AUTO DIAL NUMBERS AND DIALING OPTIONS Storing Speed Dial Numbers You can store Speed Dial numbers so you can dial by pressing only six keys five keys for FAX 4100 Search Speed Dial and the Speed Dial location and Fax Start E mail addresses can be stored in locations 01 100 E mail address cannot be stored in FAX 4100 Press Menu 2 3 2 Use the dial pad to enter a Speed Dial location and then press Set 01 200 00 99 for FAX 4100 Enter the number up to 20 digits and then press Set Use the dial pad to enter the name up to 15 characters and then press Set You can use the chart on Page 4 4 to help you enter letters OR Press Set to store the number without a name Return to Step 2 to store another Speed Dial number OR Press Stop Exit Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored the LCD shows the current name stored at that location then prompts you to either Press 1 to change the number or press 2 to exit without changing it Enter a new number and then press Set If you want to erase the number press Clear when the cursor is to the left of the digits If you want to change a digit use or gt to position the cursor under the digit you want to change the
106. le Warning Unplug the power cord before installing or removing the memory board Lote NY i gt Ww OPTIONAL ACCESSORIES 12 1 Remove the screws securing the rear cover and remove the cover 12 2 OPTIONAL ACCESSORIES To install the memory board onto the main controller board plug the attached spacer into the connectors of the main controller board A WARNING Hold the memory board by its edges Do not touch the surface of the board Reconnect the connector to the backup battery Reinstall the access plate and the rear cover Reconnect the interface cable and then plug the power cord into the AC outlet OPTIONAL ACCESSORIES 12 3 Paper Cassette 2 Option for FAX 4100 and FAX 4750e You can purchase the Paper Cassette 2 accessory LT400 to use as a third paper source Cassette 2 holds up to 250 sheets of 20 Ib 75 g m paper Paper Cassette 2 Holds approx 250 sheets of 20 lb 75 g m Basis Weight 16 to 28 Ib 60 to 105 g m Caliper 0 003 to 0 005 inches 0 08 to 0 13 mm Moisture Content 4 to 6 by weight Smoothness 100 to 250 Sheffield We Recommend Xerox 4200 DP 20 Ib Champion Paper One 20 Ib Cut sheet Hammermill Laser Paper 24 lb Network LAN Board Option for FAX 4750e The network LAN board option is not available for FAX 4100 When you add the optional Network LAN Board NC 8100h you can connect your machine into the network to us
107. lizes code ACCESS for retrieving faxes 4 PRINT FAX Prints incoming faxes stored in the memory 5 BACKUP PRINT ON Prints a copy of faxes as they are FAX 4750e received into OFF memory and FAX 5750e only not The factory setting option is shown in bold ON SCREEN PROGRAMMING Menu Selections 2 FAX 6 REMAINING Checks which jobs continued JOBS are in memory or cancel a delayed fax or polling job 0 MISCELLANEOUS 1 DISTINCTIVE ON Uses the telephone company Distinctive OFF Ring subscriber service to register the ring pattern with the SET machine Main Menu Submenu Options Descriptions Page 2 CALLER ID DISPLAY View or print a list of the last 30 Caller IDs PRINT REPORT stored in memory 3 DRUM LIFE You can check the percentage of drum life that remains available 4 MEM SECURITY Stops most FAX 4750e operations except and FAX receiving faxes into 5750e only memory 1 COPY MODE Selects the Copy resolution for your type of original 2 CONTRAST Adjusts the as PAFPR THIN Identify the type of ie PLAIN paper in the multi an purpose sheet feeder These settings THIN appear if CASSETTE 1 PLAIN Cassette 2 THICK was installed THICKER and set to ON THIN PLAIN CASSETTE 2 THICK THICKER 4 PRINTER 1 PRINT 1 INTERNAL Only for OPTIONS fonts to check and FAX confirm font types 5750e 2 CONFIGU Printer settings and RATION status are listed here 2 RESET Y
108. lti Function Center needs You can download the latest software and utilities read FAQs and troubleshooting tips and go to the Solutions section to learn how to get the most from your Brother product http solutions brother com 0 You can check here for Brother Printer Driver updates For Customer Service In USA 1 800 284 4329 voice 1 908 575 8790 fax 1 800 284 3238 TTY service for the hearing impaired In Canada 1 877 BROTHER voice 514 685 4898 fax 514 685 6464 voice In Montreal Dealers Service Centers USA Only For the name of a Brother authorized dealer or service center call 1 800 284 4357 Service Centers Canada Only For service center addresses in Canada call 1 877 BROTHER ORDERING ACCESSORIES AND SUPPLIES i Ordering Accessories and Supplies IMPORTANT For technical and operational assistance you must call the country where you purchased the machine Calls must be made from within that country For best quality results use only genuine Brother accessories available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother In the USA you can visit us online for a complete selection of Brother accessories and supplies available for purchase In USA 1 888 879 3232 voice 1 800 947 1445 fax http www brothermall com In Canada 1 877 B
109. m unit with the toner cartridge installed Try rocking them from side to side You may clear a blurred page by wiping the scanner windows with a clean soft cloth See Blurred Page Routine Maintenance page 13 18 Cleaning the Printer page 13 18 and Cleaning the Drum Unit page 13 19 Ifa blurred page occurs after cleaning and the LCD shows CHANGE DRUM SOON replace the drum unit with a new one Ghost images appear on Adjust the print conditions by setting the Print the printed page Density setting page 5 4 Make sure you use paper s that meets the specifications Rough surfaces or B thick media can cause a ghost image Ghost Images jod The drum unit is a consumable item and it is necessary to replace it periodically 13 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and Shipping the Machine Whenever you transport the machine use the packing materials that came with your machine Also follow the steps below to pack the machine so it won t be damaged which would void the machine s warranty Remove the telephone line cord and unplug the machine from the AC outlet Open the front cover Remove the drum unit Caution Remove the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag Close the
110. materials in the event that you ship this product MFC LIMITED WARRANTY USA Vv vi BROTHER MULTIFUNCTION CENTER FACSIMILE MACHINE LIMITED WARRANTY For Canada Only Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts Brother International Corporation Canada Ltd Brother or its Authorized Service Centers will repair this MFC Facsimile machine free of charge if defective in material or workmanship This Limited Warranty does not include cleaning consumables including without limitation print cartridges print head toner and drum or damage caused by accident neglect misuse or improper installation or operation any damage caused from service maintenance modifications or tampering by anyone other than a Brother Authorized Service Representative or from the use of supplies or consumable items that are non Brother products Operation of the MFC Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user purchaser In order to obtain warranty service the MFC Facsimile machine must be delivered or shipped freight prepaid by the end user purchaser to a Brother Authorized Service Center together with your Proof of Purchase in the form of a Sales Receipt For laser products Failure to remove the Toner Cartridge and Toner Drum Unit on applicable model
111. n type over it Follow the directions beginning at Step 4 for Storing One Touch Numbers or Storing Speed Dial Numbers AUTO DIAL NUMBERS AND DIALING OPTIONS 7 2 Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key and Fax Start First you Il need to store each fax number as a One Touch or Speed Dial number Then you can combine them into a Group Each Group uses up a One Touch key or a Speed Dial location Finally you can have up to six small Groups or you can assign up to 231 numbers 131 numbers for FAX 4100 to one large Group See Storing One Touch Dial Numbers Page 7 1 and Storing Speed Dial Numbers Page 7 2 Press Menu 2 3 3 Select a One Touch key where you wish to store the Group number For example press One Touch key 02 for Group 1 Use the dial pad to enter the Group number and then press Set For example press 1 for Group 1 To include One Touch or Speed Dial numbers in the Group enter them as if you were dialing For example for One Touch key 05 and then press One Touch key 05 For Speed Dial location 09 press Search Speed Dial then press 0 0 9 on the dial pad The LCD shows 005 009 When you re finished adding numbers and then press Set Use the dial pad and the chart on Page 4 4 to enter a name for the Group and then press Set For example NEW CLIENTS Press Stop Exit
112. nal TAD Telephone Answering Device sseeeeeeeeeeeeeees 2 10 SO NC So sas aatsawianind ne EEEn 2 10 COMME CHONG a2csnc seca due techesacsedenbdemasncedsceveruobohievauduiedevestantes 2 10 Recording Outgoing Message OGM on Pe a Me cece a E E 2 11 Special Line Considerations sssessesseeeeseeeeseeseeeees 2 12 Roll Over Phone Lites ssisvicccasecaccsnsvacsnccncewsdecveenctsendteene 2 12 Two Line Phone System cccccccccecceeeeeeeeeeeeeeeeeaeees 2 12 Converting Telephone Wall Outlets 0 0 0 eee 2 12 Installing Machine External Two Line TAD and Two Line Telephone scccsnsccesenesnswesteednaesaeiecanesetemenwes 2 13 Multi Line Connections PBX ceeeccceeeecceeeeceeeees 2 14 If you are installing the machine to work with a PBX 2 14 Custom Features on Your Phone Line 00000e 2 14 On Screen Program MingG sccccccccccccrscccrccsrsscrsscsssssssssssssssssscecees 3 1 User Friendly Programming ccccccccccccceeeeceeeeeeeeeeeeaaeeeaeanaas 3 1 Meni Moea retieer E 3 1 Menu Selection Table ccccceeesssssnnneceeeeeceeeeeeeeeeeeeees 3 3 Waak Se Deerin 4 1 IRC P A E E E aca owiainciates 4 1 Setting Paper SIZE scattscdscinendcncreldvacsennehiemonneenitneantiecedsesusdindsed 4 1 Turning on Cassette 2 Option for FAX 4100 and FAXA DE orein NAE eaen TeS 4 1 Setting Cassette Usage si cictnccnanvunesscicwsceneacngeeseeseeseeredente soons 4 2 Setin Date and TIME
113. ne way the other party won t be able to hear you unless you pickup the handset When the call is over hang up AUTO DIAL NUMBERS AND DIALING OPTIONS 7 4 Speed Dialing Pick up the handset OR Press Hook See Storing Speed Dial Numbers Page 7 2 When you hear a dial tone press Search Speed Dial and then press then the three digit two digit for FAX 4100 Speed Dial number If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset To hang up replace the handset 9 If you are sending a fax press Fax Start after pressing the Speed Dial number If you picked up the handset press Fax Start when the receiving fax machine answers with fax tones One Touch Dialing Pick up the handset OR Press Hook When you hear a dial tone press the One Touch key of the location you want to call See Storing One Touch Dial Numbers Page 7 1 hot To dial One Touch numbers 17 to 32 hold down Shift as you press the One Touch key If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset To hang up replace the handset If you try to use a One Touch location with no number stored in it you ll hear a warning sound and screen will display NOT REGIST
114. ng We have designed your machine with on screen programming and a Reports key User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your fax programming is done on the LCD we created step by step on screen prompts to help you program your machine All you need to do is follow the prompts as they guide you through the menu selections and programming options Menu Mode You can access the Menu by pressing Menu The LCD shows Then For FAX 4100 Press 1 for General Setup OR Press 2 for Fax Operations OR Press 3 for Copy Operations OR For FAX 4750e Press 1 for General Setup OR Press 2 for Fax Operations OR Press 3 for Copy Operations OR Press 4 for Network Operations Option for FAX 4750e ON SCREEN PROGRAMMING 3 1 For FAX 5750e Press 1 for General Setup OR Press 2 for Fax Operations OR Press 3 for Copy Operations OR Press 4 for Print Operations OR Press 5 for Network Operations You can scroll more quickly by pressing 5 Use to scroll backward and see all options in the opposite order Before you press Set after entering information in a field using the dial pad you can correct a mistake Use to back up and then type over the incorrect characters When you finish a setting the LCD shows ACCEPTED If you want to exit the Menu Mode press Stop Exit 3 2 ON SCREEN
115. ng Paging T You cannot use Paging and Fax Forwarding at the same time You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF Programming a Fax Forwarding Number When Fax Forwarding is set to ON your machine stores the received fax in memory then dials the fax number you ve programmed and forwards the fax message Press Menu 2 5 1 Press 4 or until the LCD shows FAX FORWARD and then press Set The screen prompts you to enter the number of the fax machine where faxes will be forwarded Enter the forwarding number up to 20 digits and then press Set Press Stop Exit REMOTE FAX OPTIONS 9 1 Programming Your Pager Number When Paging is selected your machine dials the pager number you ve programmed and then dials your Personal Identification Number PIN this activates your pager so you know you have a fax message in the memory Press Menu 2 5 1 Press 4 or D until the LCD shows PAGING and then press Set Enter your pager phone number up to 20 digits followed by and then press Set Do not include the area code if it is the same as that of your machine For example 1800555123 4 If your pager requires a PIN enter the PIN press press Redial Pause enter your fax number followed by and then press Set For example 1 2 3 4 5 Redial Pause 1800521846 OR If you do not need a PIN press Redial Pause enter your fax number followed by
116. nters has been included for your convenience or you may contact Customer Service for your nearest Brother Authorized Service Center See Brother Numbers page 1 To protect your product against power surges we recommend the use of a power protection device Surge Protector IMPORTANT INFORMATION 14 5 When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e Do not use this product near water for example near a bathtub sink swimming pool or in a wet basement e Do not use the machine s telephone during an electrical storm there is the remote possibility of an electrical shock or to report a gas leak in the vicinity of the leak e Use only the power cord indicated in this manual Trademarks Brother is a registered trademark of Brother Industries Ltd The Brother logo is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother Industries Ltd Copyright 1996 2002 Brother Industries Ltd All rights reserved TextBridge and PaperPort are registered trademarks of ScanSoft Inc Windows and Windows NT Microsoft MS DOS Excel and Word are registered trademarks of Microsoft in the U S and other countries NT is a trademark of Northern Telecom Limited Macintosh and Quick Draw are registered trademarks and iMac iBook and TrueType are trademar
117. nu of your application software e Reduce the print resolution or reduce the complexity of your document NO RESPONSE The number you called does not Check the number and try again BUSY answer or is busy Or you may have reached a number that is not connected to a fax machine NOT REGISTERED The One Touch or Speed Dial Set up the One Touch or Speed Dial number that you accessed is not number programmed See Pages 7 1 and 7 2 13 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Error Message Cause PLS OPEN COVER A page piece of paper or paper clip Open the front cover If you see any may be jammed inside the machine jammed paper or other item gently pull it out then close the scanner unit If the error message remains open and close the front cover again If the machine cannot reset itself and return to the date and time prompt it will display MACHINE ERROR XX Please call Brother Customer Service and tell them the Machine Error number at In USA 1 800 284 4329 In Canada 1 877 BROTHER In Montreal 514 685 6464 PAPER JAM The paper is jammed in the Do not pull the paper out until you machine see page 13 4 TONER EMPTY Toner cartridge is not installed Reinstall the toner cartridge OR OR Toner is used up and printing is not Replace the toner cartridge with a possible new one See Page 13 20 TONER LOW If the LCD shows TONER LOW _ Order a new toner cartridge now and the Toner Empty LED
118. on One Touch Dialing Speed Dialing Pick up the handset OR Press Hook and listen for a dial tone When you hear the dial tone press the One Touch key of the location you want to call OR Press Search Speed Dial press and then press the three digit two digit for FAX 4100 Speed Dial number If you pressed Hook to dial pick up the handset when the other party answers To hang up replace the handset QUICK REFERENCE GUIDE Search Speed Dial Press Search Speed Dial then enter the first letter of the name yov re looking for Press or 5 to search the memory When the name is displayed lift the handset OR Press Hook Press Fax Start to dial If you pressed Hook to dial pick up the handset when the other party answers To hang up replace the handset Making Copies Single Copy Place the original face down in the ADF Press Copy Sorting Multiple Copies Place the original face down in the ADF Use the dial pad to enter the number of copies you want up to 99 Press Options press amp or 5 to select OPT STACK SORT and then press Set Press or f to select SORT and then press Set Press Copy For FAX 5750e Only How to Access the Complete Owner s Manual This Owner s Manual does not contain the information for the Printer Scanner and PC Fax When you are ready to learn detailed information about these operations read the complete Owner s Manual that
119. on and then a three digit code two digit code for FAX 4100 to start the dialing process Standard resolution 203 Xx 98 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super Fine resolution 203 X 392 dpi Best for very small print and line art TAD telephone answering device You can connect an external TAD to the EXT jack for EXT TEL TAD mode Telephone Answer Code FAX TEL mode only When the Brother machine answers a voice call it double rings You can pick up at an extension or external phone by pressing this code 51 temporary settings You can select certain options for each fax transmission or copy you make without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones toner cartridge Accessory that holds toner for the drum unit on Brother laser models Toner Save A process of affixing less toner to the page to extend the life of the toner cartridge This will make the print on received documents significantly lighter transmission The process of sending documents over the phone lines from your Brother machine to the receiving fax machine Transmission Verification Report A listing of each transmission showing caller ID date time and number of pages True Type fonts The fonts that are used in the Windows operating systems If y
120. on from Extension Telephone or External Telephone If you answer a fax call on an extension phone or on an external phone in the EXT jack you can make your machine take over by using the Fax Receive Code When you press the Fax Receive Code 5 1 the machine starts to receive a fax See Setting Ring Delay Page 5 2 and Easy Receive Page 5 3 If the machine answers a voice call and double rings for you to take over use the Telephone Answer Code 5 1 to take the call at an extension phone If you answer a call and no one is on the line assume you re receiving a fax At the machine s phone press Fax Start then hang up At an extension phone press 5 1 wait for fax receiving tones chirps then hang up At an external phone press 5 1 and wait for the phone to be disconnected the LCD shows RECEIVING before you hang up Your caller will have to press Fax Start to send the fax For FAX TEL Mode Only When the machine is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to pick up a voice call If you re at the machine you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and then press 5 1 between the double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 5 1 Changing Remote Codes Remote Codes might not work with some telephone systems The
121. opy on envelopes labels transparencies card stock or thicker paper The manual feed slot is above the paper cassette Load paper or envelopes one at a time You do not have to remove paper from the paper cassette You do not have to choose Manual Feed in the Setup dialog box of your printer driver Insert the sheet of paper for Portrait vertical or Landscape horizontal with the side you wish to print on face up in the manual feed slot Align the paper at the center of the manual feed slot and insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller Adjust the paper guides to the width of the paper Manual Feed Slot ASSEMBLY AND CONNECTIONS 2 5 Paper Acceptable Paper Paper Type Paper Size Paper Cassette cut sheet Letter Legal A4 A5 ISO B5 Executive 1 amp 2 Manual Feed cut sheet Letter Legal A4 A5 B5 JIS ISO Executive Slot 2 75 8 5 x 4 57 14 inches 70 216 x 116 356 mm envelopes COM 10 Monarch C5 DL post cards labels and Letter A4 transparencies 9 We Recommend Xerox 4200DP 20 lb Champion Paper One 20 lb Cut sheet Hammermill Laser Paper 24 Ib Labels Avery laser label 5160 Transparencies 3M CG3300 for laser printers or equivalent Paper Capacity of Paper Cassette Paper Cassette Max paper height is 1 06 inches 27 mm use the 1 amp 2 guides or approx 250 sheets of 20 Ib 75 g m Letter A4 paper 10 transparencie
122. ou can restore the PRINTER printer back to the The factory setting option is shown in bold You can print resident factory default settings ON SCREEN PROGRAMMING 3 7 Menu Selections Options Descriptions Main Menu Submenu 4 LAN Option for FAX 4750e LAN For FAX 5750e Not available for FAX 4100 hee The factory setting option is shown in bold 3 8 ON SCREEN PROGRAMMING Initial Setup Getting Started Setting Paper Size You can use three sizes of paper for printing your faxes letter legal and A4 When you change the size of paper you have loaded in the machine you will need to change the setting for the paper size so your machine will know how to fit the incoming fax on the page After you connect the optional Cassette 2 you can select the paper size for each cassette See Turning on Cassette 2 Option for FAX 4100 and FAX 4750 e Press Menu 1 1 If you have the Cassette 2 press 4 or to select CASSETTE 1 or CASSETTE 2 and then press Set Press or to select LETTER LEGAL or A4 for the cassette you selected in Step 2 and then press Set Press Stop Exit Turning on Cassette 2 Option for FAX 4100 and FAX 4750e When the optional CASSETTE 2 is set to ON you can set paper size and the cassette usage See Printing a Reduced Incoming Document Page 5 3 and Setting Paper Size above Press Menu 1 5 Use 4 or H to select ON or OFF and
123. ou install the Brother True Type fonts more types of fonts will be available for Windows applications User Settings List Printed report of your Brother machine s settings Specifications Product Description The FAX 4100 and FAX 4750e are plain paper fax models The FAX 5750e is a plain paper fax model with PC interface General Memory Capacity SMB Paper Paper Specifications for the Cassette Cut Sheet Basis Weight 16 to 28 lb 60 to 105 g m Caliper 0 003 to 0 005 inches 0 08 to 0 13 mm Moisture Content 4 to 6 by weight Manual Feed Slot Cut Sheet Envelopes Basis Weight 16 to 43 1b 20 to 24 Ib 60 to 161 g m 75 to 90 g m Caliper 0 003 to 0 008 inches 0 003 to 0 005 inches 0 08 to 0 2 mm 0 084 to 0 14 mm Moisture Content 4 to 6 by weight 4 to 6 by weight Copy Copy Speed up to 15 pages minute letter or A4 size paper Multiple Copies Stacks up to 99 pages Sorts copies Enlarge Reduce 50 to 200 in increments of 1 Resolution 600 dpi class PRODUCT DESCRIPTION S 1 Fax Compatibility ITU T Group 3 Coding System MH MR MMR FAX 4100 MH MR MMR JBIG FAX 4750e FAX 5750e Modem Speed 14400 12000 9600 7200 4800 2400 FAX 4100 Automatic Fallback 33600 3 1200 28800 264 00 24000 19200 16800 14400 12000 9600 7200 4800 2400 FA X 4750e FAX 5750e Automatic Fallback Document Input Width 5 8 inches to 8 5 inches 148 mm to 216 mm Document Input Length 3 9 inches to 14 1 inches 100 mm
124. ower cord Connect the telephone line Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine Connect the other end to a modular wall jack Ay WARNING This machine must be grounded using a three prong plug Since the machine is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line When you want to move your machine protect yourself by disconnecting the telephone line first and then the power cord Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line and on the telephone line or unplug the lines during a lightning storm Do not touch the rollers at the paper exit ASSEMBLY AND CONNECTIONS 2 9 T 2 10 Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone However you can also connect a separate telephone or telephone answering device directly to your machine Connect the modular plug on the telephone s line cord to the jack labeled EXT on the left side of the machine Whenever this phone or TAD is in use the LCD shows EXT TEL IN USE and if the machine handset is lifted an alarm sounds To disconnect a call on the external phone and switch to the machine press Hook Connectin
125. p Exit again Canceling Jobs in Memory You can cancel tasks you ve scheduled such as Delayed Fax Polling Receive Polling Transmit or faxes in memory waiting to be sent Press Menu 2 6 Any waiting jobs appear on the display If no jobs are waiting the LCD shows NO JOB WAITING If you have more than two jobs waiting use or H to select the job you want to cancel and then press Set _OR If you have only one job waiting go to Step 3 Press 1 to cancel OR Press 2 to exit without canceling To cancel another job return to Step 2 Press Stop Exit 6 4 SETUP SEND Basic Sending Operations Contrast If your document is very light or very dark you might want to set the contrast Use S LIGHT to send a very light document Use S DARK to send a very dark document Place the original face down in the ADF Press Menu 2 2 1 Use or to select AUTO S LIGHT or S DARK and then press Set Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 5 Enter a fax number and then press Fax Start to send a fax Fax Resolution When you have an original in the ADF you can use the Resolution key to temporarily change the setting Press Resolution repeatedly until the LCD shows the setting you want _OR You can change the default setting Press Menu 2 2 2 Press 4 or H
126. ple Settings You can try different combinations of settings for the best results After you finish your settings using the Enlarge Reduce or Options keys the LCD shows Press 4 or if you want to select additional settings OR Press Copy if you are finished choosing settings 11 2 MAKING COPIES Using the Enlarge Reduce Key AUTO sets the machine to calculate the ratio that fits the size of your paper ZOOM allows you to enter a ratio from 50 to 200 in 1 increments Enlarge Reduce 100 and or 104 EXE gt LTR 150 200 ZOOM Place the original face up in the ADF or face down on the scanner glass Use the dial pad to enter the number of copies you want up to 99 Press Enlarge Reduce Enlargement or reduction ratios appear Press or to select 50 78 94 AUTO 100 104 150 200 or ZOOM and then press Set Enlargement or reduction ratios appear OR For more choices select ZOOM and the press Set Use the dial pad to enter any percentage between 50 and 200 Press Copy OR FPress f or for additional settings hot Special Copy Options 2 in 1 4 in 1 or OFF are not available with Enlarge Reduce When selecting an enlargement or reduction ratio you will need to know the size of the paper you registered in Menu 1 1 Selecting a Fixed Ratio Original is Paper Recommended the size of size is ratio is LETTER LEGAL 100 MAKING COPIES 11 3
127. pment is certified as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the fax machine during any phase of user operation FDA Regulations U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States One of the following labels on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States Manufactured BROTHER CORP ASIA LTD BROTHER BUJI NAN LING FACTORY Gold Garden Industry Nan Ling Village Buji Rong Gang Shenzhen China This product complies with FDA radiation performance standards 21 CFR Subchapter J IMPORTANT INFORMATION A WARNING Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure Caution Changes or modifications not expressly approved by Brother Industries Ltd may void the user s authority to operate the equipment Internal laser radiation
128. preset Fax Receive Code is 5 1 The preset Telephone Answer Code is 5 1 If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code from 5 1 to and the Telephone Answer Code from 5 1 to 9 9 9 Press Menu 2 1 4 Press or to select ON or OFF and then press Set If you want to type a new Fax Receive Code and then press Set If you want to type a new Telephone Answer Code and then press Set Press Stop Exit SETUP RECEIVE 5 5 5 6 Printing a Fax in Memory If you have Fax Storage ON for Remote Retrieval you can still print a fax in the memory when you are at your machine See Setting Fax Storage Page 9 3 Press Menu 2 5 4 Press Fax Start After printing is finished and then press Stop Exit Memory Security Not available for FAX 4100 Memory Security lets you prevent unauthorized access to the machine The machine will not send faxes or print received faxes without the password You cannot continue to schedule Delayed Faxes or Polling jobs However any pre scheduled Delayed Faxes will be sent when you turn Memory Security ON so they won t be lost If Fax Storage is ON before you turn Memory Security ON then Fax Forwarding and Remote Retrieval will continue to work While Memory Security is ON the following operations are available Receiving faxes into memory limited by memory capacity Fax Forwarding If Fax Stor
129. r Low on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume returns to the default setting of AMPLIFY When you press Volume High or Low on the control panel to adjust the volume the display shows the setting you are choosing Each key press changes the volume to the next setting Ay WARNING It is important that you do not choose PERMANENT unless all the users are hearing impaired Otherwise the default setting of AMPLIFY may damage the hearing of some users 4 6 INITIAL SETUP Setting Volume Amplify For the Hearing Impaired Please carefully read Choosing the Handset Volume For Volume Amplify on page 4 6 before you do the following steps Press Menu 1 4 5 If none of the users are hearing impaired press or to select VOL AMPLIFY OFF and then press Set and then go to Step 4 OR If some or all of the users are hearing impaired select VOL AMPLIFY ON and then press Set If all the users are hearing impaired press or H to select PERMANENT and then press Set OR TIf only some of the users are hearing impaired select TEMPORARY and then press Set Press Stop Exit Memory Storage Not avilable for FAX 4100 In the event of a power failure all menu settings are stored permanently GENERAL SETUP SETUP RECEIVE SET AUTO DIAL REMOTE FAX OPT plus the COVERPG SETUP and COVERPG MSG from SETUP SEND You may have to reset th
130. r a dial tone Change TONE PULSE setting See Setting Tone Pulse Dialing Mode Page 4 8 Check all line cord connections and make sure the curled handset cord is not in the EXT jack Check power cord connection Send a manual fax by pressing Hook OR by lifting the handset and dialing the number Wait to hear the fax receiving tones before pressing Fax Start The machine does not Make sure the machine is in the correct receiving answer when called mode for your setup either FAX FAX TEL or TAD Check for dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephone handset to the machine telephone jack If there is no ringing when you call your machine call your Telephone Company to check the line There is no dial tone on Press Hook OR Lift the handset If you hear the handset no dial tone check telephone line cord connections at the machine and wall jack Check that the handset curled cord is connected to the machine s handset jack Test the jack with another single line telephone If no dial tone on the wall outlet call your telephone company Sending Faxes Transmitting quality is Try changing your resolution to FINE or S FINE poor See Fax Resolution Page 6 5 Make a copy to verify the machine s scanner operation Transmission There is probably temporary noise or static on the Verification Report phon
131. rient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Ask the dealer or an experienced radio TV technician for help IMPORTANT INFORMATION 14 3 Important Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equipment Industry Canada Compliance Statement For Canada Only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warranty You use the IEEE 1284 shielded parallel cable provided by Brother Industries Ltd See Ordering Accessories and Supplies page 11 International Enercy Star Compliance Statement As an ENERGY STAR Partner Brother Industries Ltd has determined that product meets the ENERGY STAR guidelines for energy efficiency Important Safety Instructions 14 4 Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and t
132. rom a remote site 9 6 sending 6 5 automatic fax redial 6 2 automatic transmission 6 2 Broadcasting 7 6 canceling jobs in memory 6 4 contrast 6 5 delayed 6 10 from memory Dual Access 6 3 in real time 6 3 manual transmission 6 2 overseas 6 9 polling 6 11 resolution 6 5 timer for delayed sending 6 9 using multiple settings 6 2 FAX TEL mode 5 1 5 2 answering at extension phones 5 5 double ringing voice calls 5 2 Easy Receive 5 3 FAX Receive Code 5 5 receiving faxes 5 5 Setting F T Ring Time 5 2 Setting Ring Delay 5 2 Telephone Answer Code 5 5 FCC Notices 14 1 G Groups dialing 7 6 J jacks converting telephone wall outlets 2 12 EXT jack on machine TAD answering machine 2 10 EXT jack on machine external telephone 2 10 triplex adapter 2 12 L LCD Liquid Crystal Display 3 1 M maintenance routine 13 18 manual mode 5 1 sending 6 2 manual feed slot 2 6 Memory Security 5 6 Menu mode programming at a glance 3 1 Menu table 3 3 O One Touch numbers accessing with Shift key 7 1 changing 7 2 dialing 7 5 listing 10 2 storing 7 1 optional accessories 12 1 memory 12 1 Network LAN board 12 4 Paper Cassette 2 12 4 P packing list 2 1 Paging programming a number 9 2 paper casssette 2 8 jams 13 4 loading 2 7 size 2 6 4 1 specifications S 2 phone line connection 2 9 difficulties 13 7 13 8 multi line PBX 2 14 roll over lines 2 12 two line system 2 12 2 13 polling receiving 5 7
133. rors appear Make sure the Brother TWAIN Driver is selected as while scanning the primary source For FAX 5750e in PaperPort click File Select Source highlight the Brother TWAIN Driver and click Select TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 11 DIFFICULTY SUGGESTIONS Copy Quality Difficulties Vertical streaks appear Sometimes you may see vertical streaks on your in copies copies Either the scanner or the primary corona wire for printing is dirty Clean them both See pages 13 18 to 13 20 Print Quality Difficulties Printouts are too dark or Adjust the print conditions by setting the Print Density too light setting It has been factory set to the middle position See Setting the Print Density page 5 4 Printed pages contain You may fix this by wiping the scanner windows white stripes with a clean soft cloth See Cleaning the Document Scanner page 13 18 and Replacing the Drum Unit page 13 23 If you still see white stripes or faint images and the LCD shows CHANGE DRUM SOON replace the drum unit with a new one White Stripes or Check the machine s environment Conditions Faint Images such as humidity and high temperatures may cause this print defect to occur Printed pages are Clean the machine s interior and the primary stained with toner or corona wire of the toner cartridge See Routine have vertical Maintenance page 13 18 and Cleaning the Drum stripes Unit page 13 19 Make sure that
134. s Front Output Bin Approx 150 sheets of 20 Ib 75 g m Letter A4 paper Paper Specification for the Cassette Cut Sheet Basis Weight 16 to 28 lb 60 to 105 g m Caliper 0 003 to 0 005 inches 0 08 to 0 13 mm Moisture Content 4 to 6 by weight 2 6 ASSEMBLY AND CONNECTIONS Manual Feed Slot Cut Sheet Envelopes oe 16 to 43 Ib 20 to 24 Ib Basis Weight 60 to 161 g m 75 to 90 g m C 0 003 to 0 008 inches 0 003 to 0 005 inches per 0 08 to 0 2 mm 0 084 to 0 14 mm Moisture Content 4 to 6 by weight 4 to 6 by weight Fax messages can be received on only Letter Legal and A4 size paper If you use legal or A4 change the Paper Size setting Menu 1 1 Loading Paper in Paper Cassette Pull the paper cassette completely out of the machine ASSEMBLY AND CONNECTIONS 2 7 2 8 Fan the paper well Load paper in the paper cassette Press down on the paper to flatten it in all four corners keeping the paper level below the guide The cassette can hold up to 250 sheets of 20 lb 75g m7 paper Slide the paper cassette into the machine until it locks into place ASSEMBLY AND CONNECTIONS Maximum Paper Height Guide Connections Connecting the Machine Connect the handset power cord and telephone line L TAS SSI lt N COs Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the machine Connect the p
135. s air conditioners water chemicals or refrigerators Do not expose the machine to direct sunlight excessive heat moisture or dust Make sure nothing blocks the flow of air from the fan on the sides of the machine Do not connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones A WARNING 2 2 Never install telephone wiring during a lightning storm We recommend that this product be used with a surge protection device to protect the product against lightning storms Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak For PLUGGABLE EQUIPMENT the socket outlet should be installed near the equipment and should be easily accessible To red
136. s during shipping will cause severe damage to the MFC Facsimile and will VOID the Warranty Refer to your Operation Manual for proper packaging For ink jet products Do not remove the ink cartridges during shipping Damage to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advice or representation provided by Brother its Authorized Service Centers Distributors Dealers Agents or employees shall create another warranty or modify this warranty This warranty states Brother s entire liability and your exclusive remedy against Brother for any failure of the MFC Facsimile machine to operate properly Neither Brother nor anyone else involved in the development production or delivery of this MFC Facsimile machine shall be liable for any indirect incidental special consequential exemplary or punitive damages including lost profits arising from the use of or inability to use the product even if advised by the end user purchaser of the possibility of such damages Since some Provinces do not allow the above limitation of liability such limitation may not apply to
137. s to check Load Run command lines in the win ini file or the Startup Group Check with you computer manufacturer to confirm that the computer s parallel port settings in the BIOS are set to support a bi directional machine 1 e Parallel Port Mode ECP MFC Connect Failure If the Brother machine is not connected to your PC and you have loaded the Brother software the PC will show MFC Connect Failure each time you restart Windows You can ignore this message or you can turn it off by deselect the AutoLoad PopUp check box in the Brother Control Center chapter See How to Turn Off AutoLoad Page 14 2 in On Line Documentation Owner s Manual on the CD ROM Windows Setup Printing Difficulties I cannot print from my Make sure the Windows printer driver is installed application software and that you selected it in your application software error Message appears Sometimes I get the If you are using the supplied Windows driver turn error message OUT OF the error recover operation on in the Setup dialog MEMORY when box and try again Reduce the print resolution or printing certain reduce the complexity of your document and try documents from again Windows 13 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Paper Handling Difficulties The Brother machine Check to see if the CHECK PAPER or PAPER does not load paper The JAM message appears on the LCD If so the mult
138. sechres eneke e 4 2 Setting Station ID ssssessssesssssssssssssssssssssssssssssssseeereserererreee 4 3 Patrina Torre T 4 4 nserting Spaces ssnessevsstdneneucscessnesanadenbeensedeatenensnesessavineses 4 4 Making Corrections ccccccccssseceesecceeccccceeceeeeseeeeeseeess 4 4 Repeating Letters asso rscssancoettensactacsasaetubaetecvendatensnevedoorees 4 4 Special Characters and Symbols cccceececeeeeeeeeeees 4 4 Setting the Ring Volume ccccccccssceesseeeeserseeeeseeeeeeeeees 4 5 setting the Beeper Volume scssi kosadan 4 5 Setting the Speaker Volume cccccccsssesseeeeeeeeeeseeeeeeeees 4 5 Setting the Handset Volume cccccssssssssesseeeeseeeeeeeeees 4 6 Choosing the Handset Volume For Volume Amplify 4 6 Setting Volume Amplify For the Hearing Impaired 4 7 Memory Storage Not avilable for FAX 4100 00 4 7 Turning On Automatic Daylight Savings Time 4 7 TOn SANS cncsacbarecsnmne EEN 4 8 Sleep Mod sarera a 4 8 Setting Tone Pulse Dialing Mode eeesseeeeeeeeeeeeees 4 8 xii Setup RECEIVE seiss naana i 5 1 Basic Receiving Operations cccccssseeseeeeeeeeceeceeeeeeeeeeeeeeeees 5 1 Select Your Receive MOde cccsssssssssssssssssssssssnsenscccacees 5 1 oye LATO Ring Delay ee ere eae ner ee 5 2 Setting F T Ring Time For FAX TEL Mode Onlly 5 2 FA IRC I cs ecto e E E etc cap E 5 3 Printing
139. setting is FAX TEL to notify you to pick up a voice call that it answered Fax Activity Report Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Forwarding Sends a fax received in memory to another preprogrammed fax number Fax Receive Code Press this code 51 when you answer a fax call from an extension or external phone Fax Storage You can print stored faxes later or retrieve them from another location using Fax Forwarding Paging or Remote Retrieval commands FAX TEL You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD fax tones The signals sent by sending and receiving fax machines while communicating information Fine Mode Resolution is 203 X 196 dpi It is used for small print and graphs gray scale The shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key for Broadcasting Help List By pressing the Reports key and 1 you can get a printout of the complete Menu so you can use it to program your Brother machine when you do not have the Owner s Manual with you Interval The preprogrammed time period between automatically printed Fax Activity Reports You can print Activity Reports on demand without interrupting this cycle LCD liquid crystal display The LCD screen on the Brother machine that shows in
140. ssage See pages 13 1 to 13 3 Reset the machine Check the primary settings in your application software to make sure it is set up to work with your machine Your computer is not recognizing the printer input buffer s full signal Please make sure to connect the printer cable correctly Reduce the printer resolution Reduce the complexity of your document and try again Reduce the graphic quality or the number of font sizes within your application software Most laser printers have a restricted area that will not accept print Usually these are the first two lines and last two lines leaves 62 printable lines Adjust the top and bottom margins in your document to allow for this 13 9 DIFFICULTY SUGGESTIONS Software Difficulties Unable to write to 1 Make sure the machine is on plugged into the LPT1 or LPT1 AC outlet and that it is connected directly to the already in use error computer using an IEEE 1284 bi directional message appears parallel cable The cable must not go through MFC is Busy or another peripheral device such as a Zip Drive MFC Connect Failure External CD ROM Drive or Switch box Make sure the machine s LCD screen is not displaying an error message Make sure no other device drivers which also communicate through the parallel port are running automatically when you boot up the computer such as drivers for Zip Drives External CD ROM Drive etc Suggested area
141. ssccecccccececcceccee 12 1 Memory Board For FAX 4750e and FAX 5750e Only 12 1 Installing the Optional Memory Board ccccceeeees 12 1 Paper Cassette 2 Option for FAX 4100 and FAX 4750e 12 4 Network LAN Board Option for FAX 4750e 0000000000 12 4 g Troubleshooting and Routine Maintenance sssssssssssseees 13 1 Troubleshooting ccccccccesseceeececceceeeeeeceeeeeeeeeeseeeeeeeeeaeeeaaaaaaas 13 1 Error ICS GA CS si E E 13 1 Document Jali sp ccesarteensecaoneessancedeoausana aetna sanccndiestdenscamatenies 13 4 PPA i VA stscethonetitanswoadtonaera need neneieralsepencteteneatandecdtanieemennte 13 4 Paper is Jammed in the Paper Cassette ccceeeee 13 5 Paper is Jammed near the Drum Unit c e 13 5 Paper is Jammed in the Fuser Unit ccccceeeeeeeeees 13 5 If You Are Having Difficulty with Your Machine 13 6 Packing and Shipping the Machine cccccssssseeesseeeeeees 13 15 Routine Maintenance cccccccccccccccceccceceeceeeeeeeeeeeeaeeeeaaaaaaaags 13 18 Cleaning the Document Scanner 000ceeeeeeeeeeeeees 13 18 Cleaning the Printer vcictcnccdosciassabsosanatnataeraadoatdetedistanieniete 13 18 Cleaning the Drum Unit ccc eeeesseeeeseeeeeeeeeeeeeeeeees 13 19 Replacing the Toner Cartridge ccccccceccceceeeeeeeeeeees 13 20 Toner Empty Indicator cccccccccceecccecece
142. t See Canceling a Scheduled Job Page 5 8 Press Menu 2 1 7 Press 4 or to choose ON or OFF and then press Set Enter the fax number you are polling Press Fax Start The LCD shows DIALING SETUP RECEIVE 5 7 Setting Up Sequential Polling Receive Your machine can request documents from several fax units in a single operation Afterward a Sequential Polling Report will be printed See Canceling a Scheduled Job Page 5 8 Press Menu 2 1 7 Press 4 or to select Polling ON or OFF and then press Set Specify the destination fax machines you wish to poll using One Touch Speed Dial a Group or the dial pad You must press Broadcast between each location Press Fax Start The LCD shows DIALING Your machine will poll each number or group member in turn for a document Canceling a Scheduled Job You can cancel tasks you ve scheduled such as Delayed Fax or Polling Transmit Press Menu 2 6 Any waiting jobs will appear on the LCD If no jobs are waiting the LCD shows NO JOB WAITING If you have more than two jobs waiting use or 9 to select the job you want to cancel and then press Set OR If you have only one job waiting go to Step 3 Press 1 to cancel OR Press 2 to exit without canceling To cancel another job return to Step 2 Press Stop Exit 9 You can check which jobs are waiting in memory by following Steps 1 and 2 above 5 8 SETU
143. t available for FAX 4100 Option for FAX 4750e Standard for 5750e Scanner operations are not available for FAX 4100 Download the Scanner Driver for FAX 4750e from http solutions brother com TWAIN Compliant Yes Document Size ADF Width 5 8 to 8 5 148 mm to 216 mm ADF Length 3 9 to 14 1 100 mm to 360 mm Resolution Up to 9 600 x 9 600 interpolated Upto 300 x 600 optical Scanning Printing Width 8 15 inches 208 mm Automatic Document Up to 30 pages Feeder ADF With Conditions Up to 50 pages Gray Scale 256 levels Consumable Items Toner cartridge Life Expectancy Up to 6 000 pages high yield toner cartridges Up to 3 000 pages standard toner cartridges when printing letter size or A4 paper at 5 print coverage Toner life expectancy will vary depending upon the type of average print job Drum Unit Life Expectancy up to 20 000 pages There are many factors that determine the actual drum life such as temperature humidity type of paper toner you use and number of pages per print job Electrical and Environment Temperature Operating 50 90 5 F 10 32 5 C Storage 32 104 F 0 40 C Humidity Operating 20 to 80 without condensation Storage 20 to 80 without condensation Warm Up Max 25 seconds at 73 4 F 23 C First Print 15 seconds using Letter size paper in paper cassette Power Source 120V AC 50 60Hz USA and Canadian Version Only SCANNER NOT AVAILABLE FOR FAX 4100
144. t how long the machine will ring to alert you that you have a voice call and then press Set Press Stop Exit Now when a call comes in and the machine is set to FAX TEL mode all phones on this line will ring the number of times you selected in Ring Delay You can let the machine pick up and detect if it s a fax or voice call fit s a fax call the machine prints the fax If it s a voice call the machine signals you with a double ring for the length of time you selected in F T Ring Time Even if the caller hangs up during the double ringing the machine continues for the set time SETUP RECEIVE Easy Receive When you use this feature you don t have to press Fax Start when you answer a fax call and hear calling beeps Just hold the handset and wait a few seconds When you see RECEIVING on the LCD or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset Your machine does the rest Selecting ON allows the machine to receive fax calls automatically even if you lift the handset of an extension or external phone Selecting SEMI lets the machine receive the call only if you ve answered it at the Brother machine Selecting OFF means you ll have to activate the machine yourself by pressing Fax Start OR by pressing 5 1 if you are not at the machine If you ve set this feature to ON but your machine doesn t automatically connect a fax call w
145. t is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives This Limited Warranty and Brothers obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 refer to this Product and your bill of sale date 2 describe the change to this warranty and 3 agree to make that change Product Support Toll free Customer Service and technical support is available for hardware operational assistance at 1 800 284 4329 At any time free technical support in the form of Frequently Asked Questions troubleshooting tips and service center locator is available through our fax back system at 1 800 521 2846 or Brother s Internet Web Site www brother com Now you can visit us on line www brothermall com your complete source for genuine Brother Accessories and Supplies BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD BRIDGEWATER NEW JERSEY 08807 0911 Please record your model and serial number and your date and location of Purchase below for your records Keep this information with your proof of purchase bill of sale in case your Product is lost stolen or requires service Model Serial Date of purchase _ Store where purchased Location of store _ Important We recommend that you keep all original packing
146. t should be replaced You should clean the machine when you replace the drum unit See Page 13 19 Caution When removing the drum unit handle it carefully because it contains toner If toner scatters and your hands or clothes get dirty immediately wipe or wash with cold water The drum unit is a consumable item and it 1s necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is up to 20 000 pages The actual number of pages your drum will print may be significantly less than these estimates Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum A WARNING Just after you have used the machine some internal parts of the machine are extremely HOT So please be careful Follow these steps to replace the drum unit TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 23 Open the front cover Remove the old drum unit Place the drum unit on a drop cloth or disposable paper to avoid scattering toner Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly See Replacing the Toner Cartridge Page 13 20 Discard the used drum unit according to
147. ter modem on the same line or if you receive very few fax messages You can also use this mode with Distinctive Ring In FAX TEL mode you must set the Ring Delay and F T Ring Time If you have extension phones on the line set the Ring Delay to 4 rings SETUP RECEIVE 5 1 T 5 2 Setting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers If you have extension phones on the same line as the machine keep the Ring Delay default setting of 4 See Easy Receive Page 5 3 and Operation from Extension Telephone or External Telephone and For FAX TEL Mode Only Page 5 5 Press Menu 2 1 1 Press amp or H to select how many times the line rings before the machine answers 00 04 and then press Set If you select 00 the line doesn t ring at all Press Stop Exit Setting F T Ring Time For FAX TEL Mode Only If you set the receive mode to FAX TEL yov ll need to determine how long the machine will send you its special double ring when you have a voice call This ringing happens after the initial ringing from the phone company Only the machine rings for 20 30 40 or 70 seconds no other phones on the same line ring the special double ring However you can answer the call on any extension phone in a separate wall jack on the same line as the machine See Operation from Extension Telephone page 5 5 Press Menu 2 1 2 Press or H to selec
148. teractive messages during On Screen Programming and defaults to the date and time when the machine is idle manual fax When you press Hook OR lift the handset so you can hear the receiving fax machine answer before you press Fax Start to begin transmission Menu mode Programming mode for changing the settings of your Brother machine Multi Function Link Pro Suite software Not available for FAX 4100 and FAX 4750e Turns your Brother machine into a printer and a scanner and enables PC faxing using the Brother machine One Touch Keys on the Brother machine s control panel where you can store numbers for easy dialing You must use a separate key for each number Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging Feature enables your fax unit to call your pager when a fax message is received into its memory Pause Allows you to place a 3 5 second delay in the dialing sequence stored on One Touch and Speed Dial numbers Photo mode A resolution setting that uses varying shades of gray for the best representation of photographs Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of dialing on a telephone line Real Time Transmission When memory is full send documents in real time Remaining Jobs You
149. the tab of the epee corona wire is at the home position If after cleaning you still see dark stripes or toner stains and the LCD shows CHANGE DRUM SOON Dark Stripes or replace the drum unit with a new one Toner Stains Printed pages have Make sure that you use paper that meets the white in black text and specifications Rough surface or thick media can graphic areas cause the problem If you still see white spots and gt the LCD shows CHANGE DRUM SOON replace the drum unit with a new one Check the machine s environment conditions such as high humidity may cause this situation to occur White Spots 13 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Print Quality Difficulties CONTINUED Toner scatters and stains Adjust the print conditions by setting the Print the printed page AAN Scattering Toner The whole page is printed black Black Page Nothing is printed on the page White page Printed pages are marked at regular intervals Example of Regular Marks TROUBLESHOOTING AND ROUTINE MAINTENANCE Density setting Remove the drum unit and clean the machine s interior See Routine Maintenance page 13 18 Cleaning the Printer page 13 18 and Cleaning the Drum Unit page 13 19 Make sure that you use paper that meets specifications See pages 2 6 If you still have scattered toner and the
150. tridge is left unpacked for a long period of time the toner life is shortened You can use only a genuine Brother Toner Cartridge TN 430 or TN 460 which is specially formulated to ensure top print quality Using another brand of toner cartridge may void your machine s warranty Warranty coverage does not apply to problems caused by the use of 3rd party Toner 3rd party Toner cartridge or 3rd party Drum unit Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge Remove the protective cover Install the new toner cartridge into the drum unit until it clicks Drum Unit into place i Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times Return the blue tab to the Home position before reinstalling the drum unit assembly TROUBLESHOOTING AND ROUTINE MAINTENANCE Reinstall the drum unit and close the front cover Replacing the Drum Unit The machine uses a drum unit to create print images on paper If the LCD shows CHANGE DRUM SOON the drum unit is near the end of its life and it is time to purchase a new one Even if the LCD shows CHANGE DRUM SOON you may be able to continue printing without having to replace the drum unit for a while However if there is a noticeable deterioration in the output print quality even before CHANGE DRUM SOON is shown then the drum uni
151. ually and the line is busy after you disconnect the call press Redial Pause to retry the number If you re sending a fax automatically and the line is busy the machine will redial automatically redial up to three times at 5 minute intervals SETUP SEND Dual Access You can scan up to 50 documents into the fax memory even while the machine is receiving or sending another fax from memory You can set temporary settings for each fax you re scanning except Timer and Polling If you try to scan and store a 51st fax the machine will send it immediately without storing it in memory If you get a OUT OF MEMORY message while scanning the first page of a fax press Stop Exit to cancel scanning If you get a OUT OF MEMORY message while scanning in a subsequent page you ll have the option to press Fax Start to transmit the pages scanned so far or to press Stop Exit to cancel the operation Place the original face down in the ADF Enter the fax number Press Fax Start As the machine scans the original the LCD shows the job number X XX of the fax and how much memory is available Then the machine starts dialing You can immediately repeat Steps 1 to 3 for the next fax Your machine normally operates in Dual Access mode However you can override Dual Access by using Real Time Transmission The number of documents you can scan into memory varies with the data they contain Real Time Transmission When you are sending a fax
152. uce the risk of shock or fire use only a No 26 AWG or larger telecommunications line cord ASSEMBLY AND CONNECTIONS Assembly Installing the Drum Unit Assembly with Toner Cartridge Unpack the drum unit assembly including the toner cartridge and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge To prevent damage to the drum do not expose it to light for longer than a few minutes Open the front cover of the machine Insert the drum unit assembly into the machine Close the front cover ASSEMBLY AND CONNECTIONS 2 3 Attaching the Trays Attach the Document Support and Document Tray with Extension Unfold the extension which Document Tray holds documents with Extension in place Se RE Unfold the Front Output Bin Extension which holds printed pages in place Output Bin Extension Connecting Paper Cassette 2 Option for FAX 4100 and FAX 4750e Carefully pick up the machine and place it on top of Paper Cassette 2 2 4 ASSEMBLY AND CONNECTIONS Plug the modular cable from Cassette 2 into the modular jack on the Brother machine To select which cassette will be used for printing see Setting Cassette Usage Page 4 2 If you move the machine after connecting Cassette 2 be sure to carefully lift Cassette 2 with the machine because they are not attached Manual Feed Slot Use the manual feed slot to print or c
153. ue H tel de Ville Dollard des Ormeaux QC CANADA H9B 3H6 Visit us on the World Wide Web http www brother com These machines are made for use in the USA and CANADA only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty LE8118001 Printed in China
154. with two short beeps to enter a command If you wait longer than 30 seconds to enter a command your machine hangs up If you enter an invalid command your machine beeps three times Press 9 0 to reset your machine when you re finished Hang up If your machine is set to MANUAL mode you can access your machine by waiting about 2 minutes and then entering the Remote Retrieval Access Code within 30 seconds REMOTE FAX OPTIONS Remote Commands Follow the commands below to access features remotely When you call your machine and enter your Remote Retrieval Access Code 1 59 the system will signal you with two short beeps to enter a remote command Remote Commands Operation Details 95 Changing Fax Forwarding Paging setting 1 OFF If you hear one long beep the change is accepted If you 2 Fax Forwarding hear three short beeps you cannot change it because the conditions have not been met Example registering 3 Paging paging number You can register your fax forwarding 4 FAX FWD No number by using 4 FAX FWD NO See Page 9 6 Once 6 you have registered the number your machine will Paxtorec ON change automatically to FAX FWD ON mode 7 Fax Storage OFF You can set FAX STORAGE to ON or OFF 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message s See Page 9 6 3 Erase fax from the If you hear one long beep you can erase fax message s memory from the memory 97 Check the Receiv
155. x Start See Storing One Touch Dial Numbers Page 7 1 For example you store 555 on One Touch key 03 and 7000 on One Touch key 04 If you press One Touch 03 04 and Fax Start you can dial 555 7000 To temporarily change a number you can substitute part of the number with manual dialing using the dial pad For example to change the number to 555 7001 you could press One Touch 03 and then press 7 0 0 1 using the dialing pad If you must wait for another dial tone at any point in the dialing sequence store a pause at that point in the number by pressing Redial Pause Each key press adds a 3 5 second delay Pause Press Redial Pause to insert a 3 5 second pause between numbers If you are dialing overseas you can press Redial Pause as many times as needed to increase the length of the pause Hold Press Hold to place a call on Hold You can replace the handset without disconnecting the call Pick up the machine s handset to release the call from Hold Picking up an extension handset will not release the call from Hold Redial If you re sending a fax manually and the line is busy press Redial Pause to try again Anytime you want to make a second call to the last number dialed press Redial Pause to save time Tone Pulse For Canada Only If you have pulse dialing service but need to send tone signals for example telephone banking follow the directions below If you have touch tone service you do not
156. y siesssesssaseseesstntnres tannchedeovencesesaseuaates 10 2 IN AMIN OS ores ese stares emcee saeee cevececenedensecttesccese se ecuccvesstaceeueeeseens 11 1 Using Your Machine as a Copier cccccccceeccceeeeceeeeeeeeeeeeees 11 1 Making a Single Copy sccvcicscavscosneotaseesewscsdedareiegrisentusnatec 11 1 Making Multiple Copies ccccssesssssesseeesseeeeseeesseeseeees 11 1 Out of Memory Message ccccccccccccccccsecceseeesssesnsssnsseees 11 2 Temporary Copy Settings ccccccsssscceseeceeeceeeeeeeeeeeeeeeeeeeees 11 2 Copying Using Multiple Settings cc eeeeeeeeeeeeeeeees 11 2 Using the Enlarge Reduce Key ssseeseeeeeeeeeeeeeees 11 3 COpy CONTAS ieie e eee eia 11 4 Using the Options Key ccccccsssesseeeeseeeeeseeeeeseseeeseeeees 11 4 Number of Copies ccccssssseeseseeeceeeeceeeeeeeeeeeeeeeeeees 11 4 Sorting Multiple Copies cccccccccsscccsseeeetsstessssssseees 11 5 Special Layout Options cccccceccccseceneeeeeessesesssesseees 11 5 PT UC 25 cracde tent prcceante unadeneenacenansebant voetorosaenesacnesanbensaees 11 6 Changing Default Copy Settings cccccccccceeceeeeeeeeeeeeeees 11 7 Copy Mode Type of Original sessssesseeeseeeeeeees 11 7 COpy Contrast sasicecssccace cateseanesncaa irn aada aat 11 8 Pane TY ee rE E E E O 11 8 XV i Optional Accessories ssseeeceecececccccecccscocssssosscsscssscco
157. you want to store a pause press After you hear your machine beep hang up 9 6 REMOTE FAX OPTIONS Printing Reports Machine Settings and Activity Two reports require initial setup in the Menu Transmission Verification Report and Fax Activity Report Interval For initial setup Press Menu 2 4 1 OR Press Menu 2 4 2 Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax This report lists the job number time and date of transmission and whether the transmission was successful OK If you select ON or ON IMAGE the report will print for every fax you send When the feature is OFF the report prints only if a transmission error prevented delivery NG If you typically send multiple faxes to the same destinations you may need more than the job numbers to identify the faxes you must send again Selecting OFF IMAGE will print a portion of the fax s first page on the report to help you remember Press Menu 2 4 1 Press 4 or H to select OFF OFF IMAGE ON or ON IMAGE and then press Set Press Stop Exit Setting the Fax Activity Report Interval You can set the machine to print activity reports at specific intervals EVERY 50 FAXES 6 12 24 hours 2 or 7 days If you set the interval to OFF you can print the report by following the Steps in the next page Press Menu 2 4 2 Press or H to choose an interval and th
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