Home

GXP2200 User Manual - Grandstream Networks

1. Stop Recording 191 d Le i Video On Options Figure 45 Stop Voice Record MUTE at A D d During an active call press the Mute button to mute the call The mute icon will be displayed e I in the status bar Press the Mute button again to unmute the call DND To turn on DND tap on the status bar gt System Settings on the GXP2200 LCD Then touch the DND icon to turn it on off When DND is on the incoming calls to the GXP2200 will be blocked for all registered accounts with a reminder ring produced To disable the reminder ring configure the option under GXP2200 web GUI gt Advanced Settings gt Call Features Disable DND Reminder Ring CALL FORWARD Call forward feature can be set up from GXP2200 LCD or web GUI e From LCD Go to onscreen Menu gt Settings gt Personalized Account gt Select account name and tap on Call Forwarding to activate the feature Then a list of options will show Select the option to configure the call forward type None Unconditional Time Based Others and then enter necessary number in the fields Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 54 of 159 andstream Innovative IP Voice amp Video pS 7 19 05 Call Forwarding Unconditional Time Based Others Cancel Figure 46 Call Forwarding on GXP2200 LCD e From Web GUI Log in GXP2200 web GUI and go to Account page gt Call Settings By default Call Forward feature is set to None The Call Forwa
2. 161 Table of Tables GXP2200 User Manual Table 1 GXP2200 Technical Specifications cccccecccccccceseseceeeceeeeceeceaessceeeeeeeaceeeesaeeeceeessaaeeeeesaeaeeeees 15 Table 2 GXP 2200 Equipment Packaging EE 17 Table 3 OF ERAN 18 Table A GXP2200EXT Packaging EE 19 Table 5 GXP2200 Onscreen ICONS eridim n i Eechen 25 Table 6 GP 20018 040 BUNONS EEN 31 Table 7 EG P2200 MWI LED Stals saciicsaincicnindansescinansdcaseatisesaniecineinnas vadanestacanuaskinansucdaaineaninetniondanieuntiaaanaeds 32 Table 3 2 GXP2200 AE een 58 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 5 of 159 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Firmware Version 1 0 3 26 Use Innovative IP Voice amp Video Table of Figures GXP2200 User manual GXP2200 Front View GRP 2200 GLE EE EN EE ENE GXP2200 Back View with GXP2200EXT GXP2200 Default Main Screen GXP2200 Onscreen Menu Set GXP2200 HOME Screen Delete GXP2200 Idle Screen GXP2200 Onscreen Keyboard English Keyboard GXP2200 Onscreen Keyboard Chinese Input Method GXP2200 Onscreen Keyboard E
3. MAKING A CALL Once the account is successfully registered users could use the following ways to make a call 1 Onhook dialing e When the phone is in idle press the digits to bring up the call screen and select the account on the right panel Or users could tap on the registered account icon in idle screen to select the account e Enter the necessary digits When there is digit matching call history or contacts name number the drop down list will show the numbers For example if John is saved in the GXP2200 contacts entering 5 JKL 6 MNO 4 GHI 6 MNO will show call log with 5646 as the first four digits as well as John s number Users could then directly select one of them from the list instead of entering all the digits e To send the digits and call via Speaker press 20 button or Send button or tap on ET audio call video call To use handset lift the handset up from the hook switch If headset is ON used press to call via headset Enter Number EG fi 7 09 45 5101 Kl go RE john doe 90 SE 5103 john doe E 5101 Call Conf Room E No Call Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 37 of 159 Ups Innovative IP Voice amp Video Figure 22 GXP2200 Call Screen 2 Off hook and dial aa AN e Take the handset off hook or press the speaker button Lol or press the headset button to bring up the call screen e Select the account by tapping on the account name in the righ
4. O 4 28 PM BELEE d tee 2917 ep Pa A af D i Figure 6 Set GXP2200 HOME Screen ADDING IDLE SCREENS By default there are four idle screens To add more screens firstly pinch on the idle screen or press the 7 MENU button and then touch Edit option to bring up the display in Figure 6 Set GXP2200 HOME Screen Then tap on the icon t so one more idle screen will be added To adjust the sequence for the idle screens to display drag the screen and move to insert it before or after other screens DELETING IDLE SCREENS The idle screens could be deleted To delete firstly remove all the widgets shortcuts on that screen by dragging the icon to Recycle Bin W at the bottom Then pinch on the idle screen or press the MENU button and then touch Edit option to bring up the display as the following figure shows Now tap on the icon for the screen you would like to delete Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 24 of 159 andstream Innovative IP Voice amp Video Q 5 51PM ER i tee 3017 A P Pa i Figure 7 Delete GXP2200 Idle Screen A Note Removing the widgets shortcuts from the screen to be deleted is necessary Otherwise users won t see show up for the screen IDLE SCREEN ICONS The following table describes the icons used on the GXP2200 idle screen and MENU screen Table 5 GXP2200 Onscreen Icons Onscreen MENU icon Displayed on the bottom of each idle screen Tap on it
5. Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 85 of 159 andstream nnovative IP Voice amp Video e Users could also tap and hold a file folder icon until Options list is activated Then the following operations could be done gt Open Tap on Open to open the file folder gt Copy Tap on Copy to copy the file folder Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to paste to Then tap on Paste gt Move Tap on Move Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to move to Then tap on Paste The files folders will be moved gt Rename Tap on Rename and enter the new name Once done tap on OK Delete Tap on Delete to delete the file folder gt Properties Tap on Properties to view the detailed information i e size last modified time v permission location and etc A Note Under the File Manager root directory screensaver is a system folder that users could not create or delete files folders there GALLERY Gallery app could be used to view pictures and play videos from GXP2200 internal storage or USB SD card storage Users could also perform basic editing tasks on pictures and set them as wallpaper or picture for contacts The pictures can be easily shared with friends in Gallery app by sending via Bluetooth and Email too Firmware Version 1 0 3 26 G
6. Sort by Time h 7 Ss Blacklist GS Market F Music Browser E D e New Folder Figure 55 Sort And Categorize Apps A Note The widgets are miniature apps that can be placed on the idle screens It could be an application itself or it provide quick access and control for the related applications Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 63 of 159 andstream Innovative IP Voice amp Video OPENING APPS When the GXP2200 is in idle screen tap on the onscreen MENU icon to access the list for all the apps Touch an app s icon to open it Or touch an app s widget icon on the idle screen if already added to quickly launch it SWITCHING TO RECENTLY USED APP 1 In idle screen tap on the top status bar and slowly drag it down 2 Tap on Notification or Process tab to have a list of apps shown up 3 Touch the name or thumbnail of the item in the list to open the corresponding app Users could also press and hold on the HOME button Ca to show recently used apps MANAGING APPS 1 Open Manage Applications When the GXP2200 is in idle press MENU button C and select Settings Tap on Applications gt Manage applications Manage applicatio tv P OT 10 02 AM m Skype 14 00MB You YouTube ild 6 02MB oe Internalstorage Figure 56 Manage Application Screen The Manage applications screen has four tabs with lists of apps and their components in each At the
7. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GXP2200 Enterprise Multimedia Phone for Andr id User Ma ual Grandstream Networks Inc www grandstream com E istan nnovative IP Voice amp Video GXP2200 User Manual Index GNU GPL INFORMATION KKK KN KN KN NNN KN KN KN KN EN EN KN RN NNN KK KN EN EN EN KN NNN 10 CHANGE LOG i avanananananannnnnnnnnnnnanananananansvnnsnrsnanenannnnnsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnn 11 FIRMWARE VERSION 10226 11 FIRMWARE VERSION 10216 11 FIRMWARE VERSION 10232 11 FIRMWARE VERSION 1 0 1 9 cccccccececececcccccecececececeauacauauececeauaeausuenecuavausuaueneneaeaestsnenecuanstsusneneatanars 12 AVY Ree 12 13 PRODUCT OVERVIEW i annonnnnnnnnnnnnennnnnnnnnnsnsunnnnnnneunnnnunnnnnnnnnnnnnnnennnmnnnn 14 KEATUREHIGHTUIGHTe n annann nannaa AAAA ALARA ARDA Lan nanana nannat 14 GXP2200 TECHNICAL SPECIFICATIONS c cc cc cece cc ccccecececececucccccecececeauacscnuenecuusesusueneceauaususneneneas 15 INSTALLATION uuu cccccccccccncccnccccncccncccnneeuneeunneunneuuneuunneunneuunueununennueuneuenuens 17 EQUIPMENT PACKAGING cccccccccececececcccccecececececuceacgeuuececeauaeauauecenuatausuauaneeauatstsneneeanstsusneneneanars 17 CONNECTING YOUR PHONE EEN 17 GXP2200 EXTENSION MODULE Gab32O0ESTI 18 SAFETY COMDUIANCES aaaaaannnnnnnn an nnnnnnn nnan nannan nnan n nannan n nana ALALA LAADA E LEARDE ORAAL AAPEA L AAPA A an nannan n 20 WARRANT EE 20 GETTING TO KNO
8. Add LDAP Result To Local Phonebook rrrrrrrnnnnnrvrvrnnnnnrrnnnnnnnnrvnrnnnnnrrnnrnnnsnnennnnnnensennnnnnsnsenn 91 Figure 101 GXP2200 Media Player 92 Figure 102 GXP2200 Media Player Gcan 92 Figure 103 GXP2200 Media Player Sort Music Files rrnnrrrrnnnnnnnrrrrrnnnnnrvnnvnnnnnnrnnrnnnnnrennnnnnnnrennnnnnsnsnnn 93 Figure 104 GXP2200 Media Player Edit Music tiles 93 Figure 105 GXP2200 Media Player Music File Options rrnnnrrnnnnnnrnnnnnnnvnvnnnnrnnnnnnrennnnnnennnnnnrennnnnnennnnnne 94 Figure 106 GXP2200 Media Player Playing rrrrrnnnrnnvrrrnnnnnrvvvrnnnnnrrnvnnnnnnrnnvnnnnnnrnnrnnnsnsennnnnnsnsennnnnnsnsenn 94 Figure 1022 GXP 2200 Media Player Bitumen eee 95 Figure 108 GXP2200 Media Player Folder 95 Figure 109 GXP2200 Media Player Folder 96 Figure 110 GXP2200 Media Player Pavee 96 Figure 111 GXP2200 Media Player Create New Playlist cccccesseccceeeeesseceeeeeeeeeeeesseeeeeeeesseeneeeeeeeas 97 Figure 112 GXP2200 Media Player Playlist Options rronnnrrnnnnnnnnnrrnrrnnnnnrrnrnnnnnnrnnrnnnnnnennrnnnsnnennnnnnnnsenn 97 ERE GE ES SEE EA o a OEE ean aTe 98 PIQUE TAS VEN DANO EE 98 RUE TN NES ENN 99 Figure 116 GXP2200 Message Send GM 99 Figure 117 GXP2200 Message SMS Draft Uer 100 Figure 118 GXP2200 Message Storage Status rrrnnnrrrrrrnnnnnrrvrrnnnnnrnnrrnnnnrrrnnnnnnnnrnnrnnnnnrernnrnnsnsennnnnnenee 100 Firmware Version 1 0 3 26 GXP2200 USER MANU
9. Currently there are three options supported e Enabled Default mode When handset is lifted audio will come through handset and the GXP2200 default call screen will show e Disabled In this mode when running the 3rd party app if handset is lifted the audio path will switch to handset but GXP2200 default call screen won t show users won t hear dial tone either Onhook the handset the audio path will be switched to speaker Under this mode even the GXP2200 is not using the 3rd party app picking up the handset will not activate the GXP2200 dialer Users can still use Speaker button to activate GXP2200 dialer under this mode e Auto In this mode the GXP2200 will automatically detect if the audio path is used by 3rd party app first If so it will use the handset mode Disabled Otherwise keep it in Enabled mode Please note that running the 3rd party app doesn t necessarily mean the audio path is used by the 3rd party app If the audio path is not occupied by the 3rd party app the GXP2200 will still use the handset mode Enabled Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 35 of 159 Andstream Innovative IP Voice amp Video MAKING PHONE CALLS REGISTERING SIP ACCOUNTS The GXP2200 supports up to 6 independent SIP accounts Each account may have separate SIP servers usernames and NAT configurations For example the user has configured 4 SIP accounts on GXP2200 Account 1 Account 2 Account 3 and Account 4 The regi
10. In GXP2200 Settings select Advanced Settings gt Upgrade Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server After making the changes tap Save button to save the change Then reboot the phone Upgrade HE 4 20 PM Name HTTP HTTPS Password Firmware Server Path firmware grandstream com Config Server Path fm grandstream com gs Save Cancel Figure 144 GXP2200 Upgrade Configuration via LCD e Configure via Web GUI Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 153 of 159 andstream Open a web browser on PC and enter the IP address for the GXP2200 Then login with the administrator username and password Go to Maintenance section select Upgrade tab In the Upgrade web page enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP HTTP or HTTPS Save and apply the changes then reboot the phone CONFIRM UPGRAGE TO START After configuring correct upgrading and provisioning information on the GXP2200 reboot the phone The phone will boot up and start downloading the new files This might take 1 5 minutes depending on the network environment Once downloading is done the phone will start upgrading If the option Auto Reboot to Upgrade Without Prompt under web GUI gt Maintenance gt Upgrade is set to No an upgrading message will show on the LCD see Figure below Confirm the message by tapping on Yes to start
11. Scan e Music On Local Files tab Select Music to bring up the screen for the detected audio files User could select to sort music files by Song Artist Album File when tapping on Sort button Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 92 of 159 andstream Innovative IP Voice amp Video Music 5 PMO mM 6 47 PM Figure 103 GXP2200 Media Player Sort Music Files To edit music files tap on Edit option Then users could click on the checkbox for each file and perform operations to Send the file Add to Playlist and Delete The Members number indicates the selected music files I G2 6 50 PM Figure 104 GXP2200 Media Player Edit Music Files Also users could simply tap and hold onto the music file to bring up options list to edit the file Besides Add to Playlist Delete and Send users could also set the music as local ringtone by selecting Set as Ringtone Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 93 of 159 Andstream Innovative IP Voice amp Video Music 5 Po mm 12 32 AM Options Add to Playlist Delete Send Set as Ringtone Figure 105 GXP2200 Media Player Music File Options To play the music simply touch the music file you would like to play EO 11 48 AM mr AC ruf F Touch to switch to LA ECN lyrics display if there ninja tuna is local lyrics file 3 Mr Scruff Ninja Tuna Progress bar Drag to adjust the time axis Previous Pause Next Stop Switc
12. amp Video CONNECTING TO NETWORK AND DEVICES The GXP2200 supports a variety of network connections Ethernet Wi Fi and device connections including EHS headset Plantronics USB SD card and Bluetooth device Users can connect the GXP2200 to transfer files from to the GXP2200 using a USB connection SD card or Bluetooth ETHERNET Ethernet connection is turned on as DHCP by default To configure Ethernet settings on GXP2200 LCD go to GXP2200 s Settings application gt Network Or users could configure Ethernet settings from GXP2200 web GUI gt Maintenance gt Network Settings TURNING ETHERNET ON OR OFF 1 Goto GXP2200 s Settings 2 Touch Network 3 Check or uncheck the option for Ethernet CONFIGURING DHCP OR STATIC IP Go to GXP2200 s Settings Touch Network Touch Ethernet Settings Select Address Type If Static IP is used enter IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server for the GXP2200 to correctly connect to network QD WI FI WI FI is supported on GXP2200 with WI FI adaptor plugged in Insert the USB WI FI adaptor to the USB port on the back of GXP2200 first and then go to GXP2200 s Settings application gt Network TURNING WI FI ON OR OFF 1 Goto GXP2200 s Settings Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 110 of 159 2 3 Or users could open the top status bar gt System Settings and tap on WI FI icon C istan Touch Network Check or uncheck the o
13. configuration file name should be in lower case letters CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP HTTP or HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the Web GUI gt Maintenance gt Web SSH Access page For a detailed parameter list please refer to the corresponding firmware release configuration template When a Grandstream Devices boots up or reboots it will issue a request for a configuration XML file named cfgxxxxxxxxxxxx xml followed by a file named cfgxxxxxxxxxxxx where XXXXXXXXXXXX is the MAC address of the device i e cf9000b820102ab The configuration file name should be in lower case letters For more details on XML provisioning please refer to the following document http www grandstream com general gs provisioning guide public pdf Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 157 of 159 E istan Innovative IP Vo
14. select the Downloaded tab and tap on the Uninstall button Touch OK in the screen when asked to confirm if you would like to uninstall the app MANAGING DOWNLOADS The files such as PDF documents pictures downloaded from GXP2200 browser will be stored on GXP2200 s internal storage Users could use the Downloads app under the onscreen MENU gt Downloads to view open or delete the downloaded files e Tap on the file to open it e Check to select the file and tap on Delete to delete it e Press button and tap on Sort by size or Sort by time to sort the downloaded files Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 66 of 159 ndstream Innovative IP Voice amp Video Downloads KSC 3 25 PM Q Today gxp2124 usermanual english pdf 3 www grandstream cam Complete 421KB gxp2124 quick start guide pdf 4 Wii ran dstream com In progress 6 96MB Figure 58 GXP2200 Downloads App PLAYING WITH APPS In this section the apps that come with GXP2200 are described in details BLACKLIST GXP2200 Blacklist app helps users to manage the blacklist and block settings There are three options on the left panel when you open the Blacklist app VG e Block History Block History shows the detailed information for the blocked calls caller number caller name and calling time To clear all the logs in Block History tap on the Delete All button Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 67 of 159 And
15. teleohoneNumber field starting with the entered prefix and cn field set Configures the filter used for mail lookups Example mail Configures the entry information to be shown on phone s LCD Up to 3 fields can be displayed Example cn Den Y telephoneNumber Specifies the maximum number of results to be returned by the LDAP server If set to 0 server will return all search results The default setting is 50 GXP2200 USER MANUAL Page 140 of 159 Search Timeout LDAP Lookup For Dial LDAP Lookup For Incoming Call Deg Specifies the interval in seconds for the server to process the request and client waits for server to return The default setting is 30 seconds Configures to enable LDAP number searching when making outgoing calls The default setting is No Configures to enable LDAP number searching when receiving incoming calls The default setting is No MAINTENANCE DEVICE MANAGER Disable Missed Call Backlight Disable Missed Call Indicator Disable MWI Indicator Disable New Message Indicator Disable Contact or Message Full Indicator Disable Indicator When LCD is Off Headset TX Gain dB Headset RX Gain dB Headset Type Headset Key Mode Firmware Version 1 0 3 26 If set to Yes the screen won t turn off on screen timeout when there is unchecked missed call on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXP2200
16. 0 3 26 GXP2200 USER MANUAL Page 147 of 159 ndstream Innovative IP Voice amp Video Setup Wizard Sign in with your Google Account KJ Back EE Sign in gt e Figure 139 GXP2200 Account amp Sync Sign In With Google Account Setup Wizard Google applications are syncing data now Finish setup Figure 140 GXP2200 Account amp Sync Linked With Google Account Once the account is set up users will be able to sync up with the following e Google Play Download Google Play Store from GS Market and tap to open it The linked Google account will be used to sign in Play Store automatically Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 148 of 159 ndstream Innovative IP Voice amp Video Google Play Store sty By using Google Play you agree to the Keep me up to date with news and offers from Go ogle Pla y Decline Figure 141 Google Play Store Sign In With Linked Account e Contacts Users will see contacts sync up from the linked account in Menu gt Contacts Users could also Choose contacts to display and change the display settings for contacts under Menu gt Contacts gt Options gt Display options Display options 20 56 KK Only contacts with phones Only display contacts that have phone numbers Sort list by First name View contact names as First name first Choose contacts to display Brandstreamemily Figure 142 Contacts Display Opt
17. 1 0 3 26 GXP2200 USER MANUAL Page 50 of 159 Andstream Innovative IP Voice amp Video Conf Room me ty Q 18 59 Monitor Add Call 2040 00 00 20 1086 Connected Connected ne End di Figure 41 3 way Conference Call Established 2 Remove party from conference To remove a party from the conference tap on the on the right top corner for the corresponding party Then it will be disconnected 3 End conference End To end the conference tap on ER to disconnect all the parties from the conference GXP2200 will hang up the call If the remote party hangs up the call itself it will be disconnected from the conference but other parties on GXP2200 will stay in the existed conference 4 Hold Resume conference EE During the conference users could press the HOLD button to hold or resume the conference at any time 5 Auto Conference Mode The GXP2200 also supports Auto Conference which allows users to establish conference call in a quick and easy way instead of adding the other parties one by one To enable Auto Conference feature go to web GUI gt Advanced Settings gt Call Features and set Auto Conference to Yes To establish call with auto conference when there are 1 or more calls on the GXP2200 simply press the conference button a i and all the calls on GXP2200 will be brought into the conference Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 51
18. 116 GXP2200 Main Screen IP Address rrrrrrnrrnnnnnrnnrnnnnnrrnrnnnnnnrrnnnnnnnrrnnnnnnnnssnnnnnnnnsennnnnnsnssen 117 GX P2200 KUE SNE eee end 147 GXP2200 Account amp Sync Add An Account ssssssssesennesessrnrrrenrrtrresrrrtrtenrnrnrennrrtnrenrnnrrenne 147 GXP2200 Account amp Sync Sign In With Google Account 148 GXP2200 Account amp Sync Linked With Google Account 148 Google Play Store Sign In With Linked ACGcoumt eee ee ee teeeeeeeeeeeaaaaeeeeeeeeeaaas 149 Contacts Display Options Choose Contacts To Display 149 EE 20 Ee 0 EEE E AE E 150 GXP2200 Upgrade Configuration via UCI 153 Stant GPL 2200 UNGE E 154 Upload GXP2200 Firmware via Web GUI rrrrrvnnnnnnnnnnrrnrvvnnrrnnnnnrrrrernnrrnnnnsrrsrrennrnnnnnsersseennnn 155 PAP 2200 Firmware Uploading jr 155 GAP 2200 LOD Factory E 159 GXP2200 LCD Confirm Factory Heset rrenen 159 GXP2200 Web GUI Confirm Factory Heset 160 GXP2200 USER MANUAL Page 9 of 159 E istan Innovative IP Voice amp Video GNU GPL INFORMATION GXP2200 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www grandstream com support faq gnu_gpl Firmware Version 1 0
19. 26 If set to Yes the phone will always ring speaker when headset is used at the same time The default setting is No If set to Yes users could press CONFERENCE button to establish conference call when there are 2 or more calls on the phone instead of adding each party one by one The default setting is No Disables the call waiting feature The default setting is No Disables dial plan check on the GXP2200 when dialing out This can be used when dialing out phone number which contains alphabet characters from imported contacts The default setting is No Disables the call waiting tone when call waiting is on The default setting is No Disables the DND reminder ring If set to Yes the ring splash that indicates an incoming call when DND is enabled will not be played The default setting is No Disables Direct IP Call The default setting is No When set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in the IP address To dial quick IP call offhook the phone and dial XXX X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or HX are also valid so leading 0 is not required but OK No SIP server is required to make quick IP call The default setting is No Disables the Conference function The default setting is No Disables the Transfer function The defaul
20. IP Voice amp Video e Search Tap on Search or button and enter the keyword to start searching contact information from the LDAP server as configured The result will be returned and displayed in a real time manner LDAP Contacts melody 612 Add Settings Search Figure 99 GXP2200 LDAP Search Result e Add LDAP Contact to Local Phonebook After the LDAP contact result is displayed users could tap on Add to add the contact to local phonebook see figure below Add LDAP Contact Add LDAP Contacts to local Sure to add contacts seleced to local Figure 100 Add LDAP Result To Local Phonebook Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 91 of 159 clean Innovative IP Voice amp Video MEDIA PLAYER GXP2200 Media Player supports video format in MP4 and 3GP audio format in AAC MP3 AMR WAVE MIDI and Vorbis to be displayed Users could scan the media files by tapping on Scan and files detected from internal storage and USB SD card storage will be displayed Media Player Figure 101 GXP2200 Media Player Tap on Scan then users could define the scan methods Scan All Media Files Scan The Specified File and Scan The Specified Folder Select the targeting folder if Scan The Specified File or Scan The Specified Folder is selected Media Player 17 18 16 Scan All Media Files Scan the Specified File Scan the Specified Folder Figure 102 GXP2200 Media Player
21. Innovative IP Voice amp Video ACCOJN T SF SET TING pene rene errr Pere err EE rer eee eer er errr eee ey eres 121 ACCOUNT NESE NL Ser 123 NOMEN her 124 ADVANCED SETTINGS PAGE DEFINATIONS nrrrrrrnnnnnnnrrrrrrrvvvvvnnvnnrrrrrrnnnnnnnnrrrrrrereereenenrrrrrnnnnnnnnnn 128 ADVANCED SETTINGS GENERAL SETTINGS nvvnvvvvvvvvvvrvrvrvrvrvrnrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrerereereen 128 ADVANCED SETTINGS CALL FEATURES 0 tecccccccccccccceccnnnnnneteeseceeeeeeeeeeesseeeneaaaaaaaassteseeeeeeees 129 ADVANCED SETTINGS VIDEO SEITTINGS 130 ADVANCED SETTINGS TONE GENERATOR 130 ADVANCED SETTING MPK GENERAL SETTINGS FOR MPK AH 130 ADVANCED SETTING MPK LCD SETTINGS FOR MPK Ap 131 ADVANCED SETTING MPK EXT SETTINGS FOR GXP2200EXT BOARD 1 2 3 4 00 132 MAINTENANCE PAGE DEFINATION errrnnnnnnnvnnnrrrnnnnnnnnnnnnrrnnnnnnnnnnennrrnnnnnnnnnnnnnrrnnnnnenseneennrnnnnnenneeeenne 133 MAINTENANCE NETWORK SETTINGS cccccccsesseeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaaeeaesseeeeeeeeeeeseneeeaaaas 133 MAINTENANCE TIME GET IING cence ne ceeeeeeeenaaaaaaaeeeeseneaaaaaaeeesesessaaaaseeeeeeneas 134 MAINTENANCE WEB SSH ACCESS mmmnnnnnvrrrnnnnnvonnnnerrrrnnnnnnnnnnnnrrrnnnnnrennneerrrnnnnnennnnnnnnnnnnnneennnnne 134 MAINTENANGE EE 135 MAINTENANCE Ne 136 VANEN NOE LOG vere 137 MEN NE BUG ne 137 MAINTENANCE LANGUAGE rrrrrrrnrnnnnnnnnnnrrnnnnnnvvvvnnrrrrrrrrnnnnnnnnrrrrnnnnnnneennrrnrrnrrnnnnnnnnnernnnnnnnneenne 137 VANTE NE de 137 MAINTENANCEACONTAC TE 138 MAI
22. MANUAL Page 135 of 159 Config File Prefix Config File Postfix mDNS Override Server DHCP Option 66 Override Server DHCP Option 120 Override SIP Server 3CX Auto Provision Automatic Upgrade Automatic Upgrade Check Interval m Hour of the Day 0 23 Day of the Week 0 6 Automatic Upgrade Rule Auto Reboot to Upgrade Without Prompt Authenticate Conf File Factory Reset MAINTENANCE SYSLOG Syslog Server Syslog Level Firmware Version 1 0 3 26 san Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone Allows mDNS override config firmware server setting on the phone if present The default setting is Yes If DHCP option 66 is enabled on the LAN side the TFTP server can be redirected The default setting is Yes Enables DHCP Option 120 from local server to override the SIP Server on the phone The default setting is Yes Enables automatic provision feature on the phone when 3CX is used as the SIP server The default setting is Yes Enables automatic upgrade and provisioning The default setting is No Specifies the time period to check for firmware upgrade in minutes The default setting is 10080
23. This ID is usually the VM portal access number For example in Asterisk server 8500 could be used Name The SIP server subscriber s name optional that will be used for Caller Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 119 of 159 Deg ID display If the phone has an assigned PSTN telephone number this field should be set to User Phone Then a User Phone parameter will be Tel URI attached to the Request Line and TO header in the SIP request to indicate the E 164 number If set to Enable Tel will be used instead of SIP in the SIP request The default setting is Disable ACCOUNT NETWORK SETTINGS IP address or Domain name of the Primary Outbound Proxy Media Gateway or Session Border Controller It s used by the phone for Outbound Proxy Firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy can provide a solution IP address or Domain name of the Secondary Outbound Proxy Media Secondary Outbound Proxy Gateway or Session Border Controller Secondary outbound proxy will be used when the primary outbound proxy fails This parameter controls how the Search Appliance looks up IP addresses for hostnames There are three modes A Record SRV DNS Mode NATPTR SRV The default setting is A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV This parameter configures whe
24. This is usually necessary when multiple phones are behind the same full cone NAT The default setting is Yes This parameter must be set to No for Direct IP Calling to work When it s set to Yes the DTMF digits entered during the call will not display The default setting is No Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds The IP address or Domain name of the STUN server STUN resolution results are displayed in the STATUS page of the Web GUI Only non symmetric NAT routers work with STUN GXP2200 USER MANUAL Page 128 of 159 Use NAT IP SIP TLS Certificate SIP TLS Private Key Deg Innovative IP Voice amp Video The NAT IP address used in SIP SDP messages This field is blank at the default settings It should ONLY be used if it s required by your ITSP Defines the SSL certificate used for SIP over TLS Defines the SSL Private key used for SIP over TLS SIP TLS Private Key Password Defines the SSL Private key password used for SIP over TLS ADVANCED SETTINGS CALL FEATURES Always Ring Speaker Auto Conference Disable Call Waiting Disable DialPlan Disable Call Waiting Tone Disable DND Reminder Ring Disable Direct IP Call Use Quick IP Call mode Disable Conference Disable Transfer Default Transfer Mode Escape as 23 in SIP URI Offhook Auto Dial Firmware Version 1 0 3
25. added for the contact the first one will be used and displayed by default New contact Last name Test Phone r Home vj Pnone Account Email Lk Home sel es Figure 80 GXP2200 Contacts New Contact e Edit Contact Touch the contact you would like to edit and tap on Edit Add or modify the contact information Tap on Done to save the change Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 79 of 159 ndstream Innovative IP Voice amp Video Contact details OC 5 14PM EE 2 Emily Green 7 Call home 645 Account1 Email home superstar gr Edit Call Mode Delete Figure 81 GXP2200 Contacts Edit Contact e Delete Contact Tap the contact you would like to delete and tap on Delete e Make calls via Contacts Tap on the contact you would like to call or select Call Mode and e tapon to edit number before dialing out e Send SMS via Contacts Tap on the contact you would like to send message to e Add to Favorite category Tap on VS so the selected contact will be added to the Favorite e category e Edit contacts in Favorite category Touching bi on the left panel to view add delete or search e the contacts e Edit contacts in Group category Touching cp on the left panel to view add or delete groups e Check Storage Status Tap on Options gt Storage status Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 80 of 159 Andstream
26. as the Send key If set to Yes the key will immediately dial out the input digits In this case this key is essentially equivalent to the Send key If set to No the key is included as part of the dialing string Configures Conference URI for N way conference Broadsoft standard GXP2200 USER MANUAL Page 126 of 159 Broadsoft Call Center Hoteling Event Call Center Status Account Ring Tone Call Forward Type Matching Incoming Caller ID Distinctive Ring Tone Firmware Version 1 0 3 26 E ten Innovative IP Voice amp Video Enables Broadsoft Call Center feature The default setting is No Enables Broadsoft Hoteling Event feature The default setting is No The Broadsoft Call Center option needs to be enabled first Enables Broadsoft Call Center Status The default setting is No The Broadsoft Call Center option needs to be enabled first Allows users to configure the ringtone for the account Users can choose from different ringtones from the drop down menu If there is custom ring tone imported from GXP2200 LCD menu the ring tone file name will be displayed in this dropdown menu as well for users to select Specifies the Call Forward Type I 2 3 None Disable Call Forward Unconditional Forward all calls to particular number Time based Set a time range In the time range calls are forwarded to the number specified in In Time Forward To out the time range calls are forwar
27. contact Contacts 2 gS 17 11 55 AM Bob White Emily Green K i 622 lt E Add Delete Search Options Figure 24 GXP2200 Contacts Screen 6 Via Messages we e Access the SMS by tapping on the onscreen Menu icon gt Message e The LCD screen will display the message information Tap on the person you would like to call e Then the detailed information for the message will be displayed e Tap on to dial Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 39 of 159 ndstream Innovative IP Voice amp Video Message Session Alex Smith 1 Sending successfully ee sult Figure 25 GXP2200 Messages Screen 7 Making Call Via Bluetooth Headset e Connect Bluetooth headset with the GXP2200 e Make an outgoing call e lf the call is dialed out using Speaker the Bluetooth headset will be activated and connected automatically e lf the call is dialed using handset users can press Options and tap on Bluetooth to switch to Bluetooth headset e Press the Bluetooth headset call control button can hang up the call Talking GP O 16 43 1 call ck Add Call Options Figure 26 Making Call Via Bluetooth Headset DIRECT IP CALL Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 40 of 159 Ups Innovative IP Voice amp Video Direct IP Call allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VolP calls can be made between tw
28. could also press and hold on to the Bluetooth device ID then options Disconnect Disconnect amp unpair and Options will show Tap on Options users could select different profiles for the connected devices e g for Bluetooth headset users could check or uncheck connect to phone audio connect to media audio SENDING AND RECEIVING FILES VIA BLUETOOTH After pairing successful users could use GXP2200 to share pictures contact information and other data between Bluetooth devices When there is a file coming from other Bluetooth devices GXP2200 will display notification Bluetooth share File transfer Tap on Accept to receive the file Once the file transferring is done users could slide the top status bar down and tap on the received file to open it Or users could access all the received files via Bluetooth from File Manager gt user_data gt bluetooth DISCONNECTING A BLUETOOTH DEVICE 1 In the Bluetooth settings tap and hold on the Bluetooth device ID you want to disconnect for 2 4 seconds 2 Inthe prompted message touch Disconnect Users could also press and hold on to the Bluetooth device ID then options Disconnect Disconnect amp unpair and Options will show Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 113 of 159 E sen Innovative IP Voice amp Video UNPAIRING A BLUETOOTH DEVICE 1 In the Bluetooth settings tap and hold on the Bluetooth device ID you want to unpair for 2 4 seconds 2 Inthe prompted m
29. handset on hook Unit weight 0 86kg Package weight 1 42kg Operating 32 104 F 0 40 C 10 90 non condensing Storage 14 140 F 10 60 C GXP2200 phone handset with cord universal power supply network cable quick installation guide FCC Part 15 CFR 47 Class B EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 AS NZS CISPR 22 Class B AS NZS CISPR 24 RoHS UL 60950 power adapter GXP2200 USER MANUAL Page 16 of 159 C istan Innovative IP Voice amp Video INSTALLATION EQUIPMENT PACKAGING Table 2 GXP2200 Equipment Packaging Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Quick Installation Guide Yes 1 CONNECTING YOUR PHONE SD Card Slot USB Port EXT Connecting Slot Phone Stand EXT Port Handset Port PC Port LAN Port 12V Power Headset Port Figure 2 GXP2200 Back View Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 17 of 159 SD Card Slot USB Port Headset Port Handset Port PC Port LAN Port Power Jack EXT Port san Innovative IP Voice amp Video Table 3 GXP2200 Connectors SD Card Slot USB devices can be connected via the USB port For example Connect a USB flash drive to save captured pictures Connect a USB light to the GXP2200 Connect a USB Wi Fi dongle to the GXP2200 RJ9 headset connector port Supporting EHS with Plantronics headset RJ9 handset connector port
30. lists information of the data that the app has access to For example the application might access the location information storage phone calls and etc 3 Stop a misbehaving app The running applications could be monitored and stopped if necessary Open the Manage applications screen the touch the Running tab It will show the apps processes and services that are currently running or cached The bottom bar will show the total RAM in use and the free amount Tap on the misbehaving app process or service in the list to open it In the following figure touch the Stop button to stop it Or touch the Report button if available to send the developer information for the misbehaving app Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 65 of 159 ndstream Innovative IP Voice amp Video Running application Calendar Storage 3 2 MB 15 1 process and 1 service 1 05 01 WA EventLoadService 1 05 01 15 Started by application This service was started by its application Stopping it may cause the application to fail Stop Report Figure 57 Running Application Screen A Note Stopping an app operating system processes or services might disable one or more dependent functions on GXP2200 Users may need restart the GXP2200 to restore full functionality 4 Uninstall an app Apps can be uninstalled from GS Market or other sources where they are downloaded installed Or users could open the Manage applications screen
31. other Bluetooth portable devices or use Bluetooth headset for making calls as well as listening to media music or other audio output from the GXP2200 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 111 of 159 E sen Innovative IP Voice amp Video To connect to a Bluetooth device turn on GXP2200 s Bluetooth radio first The first time when using a new Bluetooth device with the GXP2200 pair the device with GXP2200 so that both devices know how to connect securely to each other After that users could simply connect to a paired device Turn off Bluetooth if it s not used Bluetooth related settings are under GXP2200 s Settings application gt Network Users could access it via the following two ways e On Home screen press button gt Settings gt Network or e Press onscreen MENU icon and tap on Settings App gt Network TURNING BLUETOOTH ON OR OFF 1 Goto GXP2200 s Settings 2 Touch Network 3 Check or uncheck the option for Bluetooth ae gt F Or users could open the top status bar gt System Settings and tap on Bluetooth icon to turn it on off CHANGING BLUETOOTH DEVICE NAME The GXP2200 uses GXP2200 as Bluetooth device name by default The device name will be visible to other devices when connecting them Follow the steps below to change the name Go to GXP2200 s Settings Select Network gt Bluetooth settings Check Bluetooth to turn it on Tap on Device name and enter a name Once done
32. the upgrading process 19 23 192 168 40 163 Account1 Account2 _ Upgrade Prompt New firmware version found Do you want to reboot for upgrade now Figure 145 Start GXP2200 Upgrade A Note Please do not interrupt or power cycle the GXP2200 when the upgrading process is on UPLOAD FIRMWARE LOCALLY If there is no HTTP TFTP server users could also upload the firmware to the GXP2200 directly via Web Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 154 of 159 andstream Innovative IP Voice amp Video GUI Please follow the steps below to upload firmware to GXP2200 locally e Download the latest GXP2200 firmware file from the following link and save it in your PC http www grandstream com support firmware e Log inthe Web GUI as administrator in the PC e Goto Web GUI gt Maintenance gt Upgrade configure Upgrade Via as Manually Upload e Press the Upload button a window will be prompted to select firmware file to upload e Select the firmware file from your PC Then uploading progress will show at the button where it was Upload in the above step e When uploading is done users can see the upgrading process starts on the GXP2200 LCD GXP2200 Enterprise Phone Administration Interface Account Advanced Settings Maintenance V Network Settings Lock Keypad for Update XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Upgrade Via Manual Upload Upload Firmwar
33. the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN internet working To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of the initial signaling messages The default setting is No Controls whether the Privacy Header will present in the SIP INVITE message or not The default setting is default which is when Huawei IMS special feature is on the Privacy Header will not show in INVITE If set to Yes the Privacy Header will always show in INVITE If set to No the Privacy Header will not show in INVITE The default setting is Default Controls whether the P Preferred Identity Header will present in the SIP INVITE message or not The default setting is default which is when Huawei IMS special feature is on the P Preferred Identity Header will not show in INVITE If set to Yes the P Preferred Identity Header will always show in INVITE If set to No the P Preferred Identity Header will not show in INVITE The default setting is Default Determines the network protocol used for the SIP transport Users can choose from TCP UDP TLS Defines whether symmetric RTP is supported or not The default setting is No Defines whether SIP Instance ID is supported or not The default setting is Yes Defines whether the incoming messages will be validated or not The defau
34. the email account on GXP2200 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 83 of 159 andstream Innovative IP Voice amp Video Set up email 19 06 You can configure Email for most accounts in just a few steps example grandstream com Figure 88 GXP2200 Email Setup Wizard Set Up Email Press Next for quick setup Or press Manual setup to configure more options manually Add new email ac GE 19 13 hat type of account is this Exchange Figure 89 GXP2200 Email Setup Wizard Press Next or Manual For Quick Setup Incoming server 5 T 19 06 Username example Password IMAP server grandstream com Port 143 Security type Figure 90 GXP2200 Email Setup Wizard Select IMAP Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 84 of 159 E istan Innovative IP Voice amp Video Once the Email account is successfully set up users could press MENU button and bring up the Refresh Compose Folders Accounts and Account settings options FILE MANAGER File Manager is a tool that helps manage folders and files such as pictures music video and other files on GXP2200 e The root directory for File Manager app shows screensaver user data folders by default If USB flash drive or SD card is inserted into the GXP2200 the folder for USB or for SD card will also be displayed here Under root directory users could sort the folders by Name Last Modified Size or T
35. the selected item Otherwise the item won t be placed A Note Some items might require the users to select specific entry before added to the Home screen For example pick up the Browser bookmark for Bookmarks select the contact person for Contacts MOVING AN ITEM ON IDLE SCREEN Touch and hold the item you would like to move for example Media Player Do not lift your fingers until the background grid is activated in grey Drag the item to a new location on the same idle screen or all the way to left right so another idle screen will appear for you to place the item 3 Lift your finger to release when the item is on the desired spot REMOVING AN ITEM FROM IDLE SCREEN 1 Touch and hold the item you would like to remove for example Media Player Do not lift your z d fingers until the background grid is activated in grey with the Recycle Bin icon displayed on the bottom 2 Drag the item to the Recycle Bin 3 When the item gets close to the Recycle Bin it will turn red Now lift your finger to release A Note When the item is removed from the idle screen it still exists on GXP2200 Users could always add it back to display on the idle screen Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 61 of 159 E istan Innovative IP Voice amp Video CHANGING IDLE SCREEN WALLPAPER 1 Follow the steps in Add an item to idle screen and select Wallpapers 2 Tap on Gallery Live wallpapers or Wallpapers for im
36. to connect to the phone The Cert File for the phone to connect to the ACS via SSL The Cert Key for the phone to connect to the ACS via SSL Import Export File Encoding File Type Save Phonebook to PC Clear The Old List Replace Duplicate Items Local File Selects the file encoding format for phonebook file import export The default setting is UTF 8 Selects the file format for phonebook file import export The default setting is XML Press Save to open the XML file and save it to PC If set to Yes when the phonebook file is imported to the phone the old phonebook entries will be removed The default setting is No If set to Yes when the phonebook file is imported to the phone the duplicate entries will be removed The default setting is No Press Browse to select phonebook file from local PC and upload to the phone Download XML Phonebook Clear The Old List Replace Duplicate Items Download Mode File Encoding Download Server Firmware Version 1 0 3 26 If set to Yes when the phonebook XML file is downloaded to the phone the old phonebook entries will be removed The default setting is No If set to Yes when the XML phonebook file is downloaded to the phone the duplicate entries will be removed The default setting is No Selects OFF to disable XML phonebook download or TFTP HT TP to download the phonebook from a remote server The default setting is OFF Selects t
37. to search If it s an app in GXP2200 suggestions will display tap on the suggestion to launch the app If it s number Dial number using the entered digits will display tap on it the call will be made via the first registered account Search TI 1 43 PM gallery gt Gallery Application LX 1 43 PM Dial number using 123 e Figure 123 GXP2200 Search Dial Number e Turn on off Web search suggestions In Search app tap on MENU button and touch Search Settings Under Web tap on Google search And then check or uncheck to enable disable Show web suggestions when typing in the content e Set searchable items in GXP2200 In Search app tap on MENU button and touch Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 103 of 159 ndstream Search Settings Under Phone tap on Searchable items And then check or uncheck to select the searchable items on the phone e Manage search privacy In Search app tap on MENU button and touch Search Settings Under Phone tap on Clear shortcuts The suggestions that have been recently selected in Search app will be cleared VOICE ASSIST GXP2200 Voice Assist allows users to dial number send text message or access Google search in seconds To use it open the app and simply speak to the microphone icon with the following format Voice Assist Please Speak English Cancel Figure 124 GXP2200 Voice Assist e Call number contact For example speak call 123
38. want to restore factory Settings Figure 149 GXP2200 LCD Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA THE WEB GUI 1 Login GXP2200 Web GUI and go to Maintenance gt Upgrade page 2 Atthe bottom of the page click on the Reset button for Factory reset A dialog box will pop up 3 Click OK to restore the phone to factory settings Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 159 of 159 stream Innovative IP Voice amp Video GXP2200 Theme Reboot Enterprise Phone Administration Interface Soch Status Account Advanced Settings Maintenance Factory reset will erase all your settings and will reboot the device are you sure to continue Figure 150 GXP2200 Web GUI Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA HARD KEYS If users could not access web GUI for factory reset or when the GXP2200 cannot bootup pressing and holding 1 and 9 at the same time for about 5 seconds could reset the GXP2200 before it boots up Follow the steps below to reset the GXP2200 via hard keys e Power cycle the GXP2200 e When the phone starts booting up press and hold both 1 and 9 keys at the same time for about 5 seconds e The GXP2200 will stay in the booting up screen with the Grandstream logo displayed e Wait for about 1 minute till the GXP2200 boots up again e The GXP2200 will boot up with factory default settings Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 160 of 159 ndstream Innovat
39. will not light up when there is missed call on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXP2200 will not light up when there is new voicemail on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXP2200 will not light up when there is new message on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXP2200 will not light up when the contact storage or message storage is full The default setting is No If set to Yes the LED indicator on the upper right corner of the GXP2200 will not light up when the LCD screen is off The default setting is No The transmission gain of the headset The default value is OdB The receive gain of the headset The default value is 0dB Selects whether the connected headset is normal RJ11 headset or Plantronics EHS headset When headset is connected to the phone users could use the HEADSET button in two different modes e Default Mode e When the phone is in idle press HEADSET button to offhook the phone and make calls by using headset Headset icon will display on the top of the call screen in dialing talking status GXP2200 USER MANUAL Page 141 of 159 E ten Innovative IP Voice amp Video When there is an incoming call press HEADSET button to pick the call by using headset When there is an active call u
40. 0 3 26 GXP2200 USER MANUAL Page 52 of 159 andstream Innovative IP Voice amp Video Voice Mail SS O 4 03 PM Account1 DE Account2 3 1 1 Regular voicemail 715 716 BR Urgent voicemail rose Account3 Account4 0 0 717 x 718 S 0 0 Figure 43 Press Message Button to Retrieve Voicemail CALL RECORDING During the call users could select to record the call and the recording file will be automatically saved to SD card storage or USB storage To record the call insert SD card or USB flash drive to the GXP2200 first During the established call tap on Options gt Start Recording and the recorded file will be automatically saved in Record folder under SD card storage or USB flash drive Tap on Options gt Stop Recording or simply hang up the call to stop recording If both SD card and USB flash drive are inserted to the GXP2200 the recording file will be save in the SD card first T EtA O 10 38 nag A 1 call Ay a A Nd Sa SCC e Ce A F eee d i EIER de NEE ER db v te d SE Add Call ve F EN A ch EIGE i EE ve Figure 44 Start Voice Record Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 53 of 159 ndstream Innovative IP Voice amp Video Talking a Ow MA O 10 38 Ordea sipit geg PETET spas SEA D e a i e E CS Tr d is eee ie p AA SE ei AEN KSE es AAO y fn D So 8 add Ps es Ca D e CO
41. 10 100 1000Mbps RJ 45 port connecting to PC 10 100 1000Mbps RJ 45 port connecting to Ethernet 12V DC Power connector port RJ11 connector port to connect the GXP2200 Extension Board To set up the GXP2200 follow the steps below 1 Attach the phone stand to the back of the phone where there is a slot for the phone stand Upper part and bottom part are available for two angels 2 Connect the handset and main phone case with the phone cord 3 Connect the LAN port of the phone to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable 4 Connect the 12V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet If PoE switch is used in step 3 this step could be skipped 5 The LCD will display the booting up screen Before continuing please wait for the main screen display to show up GXP2200 EXTENSION MODULE GXP2200EXT The GXP2200 extension module GXP2200EXT is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently Each extension module has 20 programmable buttons Left and Right buttons supporting 40 Multiple Purpose Keys to be configured GXP2200 supports up to 4 extension modules adding 160 fully programmable phone extensions to the phone Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 18 of 159 A Note Table 4 GXP2200EXT Packaging GXP2200EXT Main Case GXP2200EX
42. 3 26 GXP2200 USER MANUAL Page 10 of 159 C istan Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of GXP2200 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 3 26 e Software Matrix System 1 0 3 16 Boot 1 0 3 4 Kernel 1 0 3 8 Recovery 1 0 3 4 e Added support to allow up to 256 characters in Config Server Path MAINTENANCE UPGRADE e Added ability to stay in transfer screen when there is an incoming call CALL TRANSFER e Added support for Hook Switch Android broadcast in SDK e Added support for USB light configurable to flash upon receiving a call USB FIRMWARE VERSION 1 0 3 16 e Software Matrix System 1 0 3 16 Boot 1 0 3 4 Kernel 1 0 3 4 Recovery 1 0 3 4 e GXP2200EXT software version 1 0 0 21 e Hardware version GXP2200 V2 2A or higher GXP2200EXT V1 2B or higher Not supported on V1 1 e Added MPK EXT settings via GXP2200 web GUI for GXP2200EXT ADVANCED SETTING MPK EXT SETTINGS FOR GXP2200EXT BOARD 1 2 3 4 e Added option Disable DialPlan ADVANCED SETTINGS CALL FEATURES e Added options Disable Missed Call Indicator Disable MWI Indicator Disable New Message Indicator Disable Contact or Message Full Indicator and Disable Indicator When LCD is Off MAINTENANCE DEVICE MANAGER e Added support for custom incoming call
43. 4 or call John The detected result will show Users could select Quit or tap on the result in the following picture If no selection is made after 3 seconds timeout the command will be sent out with the first matching result and call screen will show with an outgoing call to John Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 104 of 159 ndstream Innovative IP Voice amp Video Voice Assist Search Result calljohn Figure 125 GXP2200 Voice Assist Call Number Contact Calling G 4 vy 1130 SANDA 1086 e Audio Call sje Add Call John 123 Cancel Figure 126 GXP2200 Voice Assist Call Number Contact Result e Search text For example speak search Boston The detected result will show Users could select Exit or tap on the result in the following picture If no selection is made after 3 seconds timeout the command will be sent out with the first matching result and Boston will be searched in browser Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 105 of 159 ndstream Innovative IP Voice amp Video Voice Assist Search Result Q search Boston search Austin search Boston Mass search Boston MA Exit Figure 127 GXP2200 Voice Assist Search Here is the result after soeaking search Boston Browser 3 10 52 Ed http www google com search q Boston La Google Boston a Web Images Places News More City in Mass The Boston Band Globe Ge
44. 85 RE Duration 00 00 1086 17 48 el 1086 1085 K Duration 00 00 C Cindy 17 36 fl 6508 605 qe Duration 08 15 D 73 15 32 m 73 6003 p Duration 00 00 Delete all Figure 74 GXP2200 Call History All Calls In Call History app the following operations could be done e To delete call log Tap on Delete all to delete all call logs displayed on the current screen Or Tap A l on one entry and touch icon to delete a single log e To view more details Tap on one entry displayed in the call history list to view the details Call History 2040 2040 1085 17 48 2040 1085 Duration 00 00 03 19 19 29 2040 1085 Duration 00 08 03 19 19 29 FHAN LINSE Pirrr atm Pre OVN Ki Ki Ve Addacont Delete all Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 76 of 159 andstream nnovative IP Voice amp Video Figure 75 GXP2200 Call History Entry Details e To add contact Tap on one entry and touch Add a contact e To dial out the number from Call History Tap on one entry and touch to dial out e To edit number based on the selected entry in Call History Tap on one entry and touch bring up call screen and edit the number e To send SMS to the number from Call History Tap on one entry and touch to bring up the SMS screen and create message there All of the above operations as well as Add to BlackList could also be done by touching and holding on one entry The operation list will show optio
45. AL Page 8 of 159 Figure 119 Figure 120 Figure 121 Figure 122 Figure 123 Figure 124 Figure 125 Figure 126 Figure 127 Figure 128 Figure 129 Figure 130 Figure 131 Figure 132 Figure 133 Figure 134 Figure 135 Figure 136 Figure 137 Figure 138 Figure 139 Figure 140 Figure 141 Figure 142 Figure 143 Figure 144 Figure 145 Figure 146 Figure 147 Figure 148 Figure 149 Figure 150 Firmware Version 1 0 3 26 E istan Innovative IP Voice amp Video PGAP2Z200 MUSIC NOW PA VYING vincicunanceruiinanansimarewranadua E Ei 101 GXP2200 Music Now Playing MENU Options errnnrrrvvnnnnnervvrrnnnrrrernrrnnerrernrnnnerreennnnnereeenn 102 GXP2200 Search Search ON Web 103 GXP2200 Search Search ON GXP2200 rrrrnnnnnennnnnnronrnnnrennnnnnennnnnnsnnnnnnrennnnenennnnnneennnnnnen 103 PIN BANE 103 PV MEN 104 GXP2200 Voice Assist Call Number Contact rrrnnnrrnnnnnnnrrnnnnrnnnnnnnnrrnnnnrnnnnnnnrrnnnnsrnnenennnn 105 GXP2200 Voice Assist Call Number Contact Result 105 MAX 2200 VOICE ASSISI Seal Cll EE 106 GXP2200 Voice Assist Search Result rrrrnnnnnnnnrnnnnnnvvrnnnnnnrrnnnnnnnnrenvnnnnnrennnnnnnnrennnnnnnnsnen 106 GXP2200 Voice Assist Send Text 107 GXP2200 Voice Assist Send Text Result 107 PR elle RT a a E dun 108 GXP2200 Voice Dialer RESUK EE 108 GAP 2200 VOICE REcOrdeh uasenanmsartsenvrn a aine oraa en nai anaE 109 GXP2200 Voice Recorder Gavetie 109 OAP 2200 Wep GUI eee
46. ARD The GXP2200 onscreen keyboard can be activated by tapping on an input field Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 27 of 159 andstream Innovative IP Voice amp Video e English Keyboard This is the default keyboard on GXP2200 Tap on to change keyboard input options Figure 8 GXP2200 Onscreen Keyboard English Keyboard e Chinese Keyboard When using Chinese Keyboard users could input English and Chinese by switching input method To switch input method to English when the current method is Chinese tap on cn Figure 9 GXP2200 Onscreen Keyboard Chinese Input Method To switch input method to Chinese when the current method is English tap on EN Figure 10 GXP2200 Onscreen Keyboard English Input Method e Lowercase and Uppercase When using English input method to switch input among lowercase capital uppercase and all uppercase tap on 4 E or ben mem Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 28 of 159 E sen nnovative IP Voice amp Video Figure 13 GXP2200 Onscreen Keyboard All Uppercase e Number and symbols To input number and symbols tap on to switch the mode and tap on to go to another page for more symbols Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 29 of 159 andstream Innovative IP Voice amp Video 1 CN Sym F123 Figure 15 Chinese Keyboard Number and Symbols A Note e To configure keyboard and input option
47. Contacts 713 m VO 11 29 AM Storage status Can store up to 1000 contacts Occupied 713 Available 287 Figure 82 GXP2200 Contacts Storage Status e Import contacts XML Vcard CSV format phonebook could be imported to GXP2200 Tap on Options gt Import And you would see the screen in the following figure for you to import your file Contacts EES E bet Clear the old contacts Replace the duplicated items File Encoding UTF 8 se File Type xml se Choose File Figure 83 GXP2200 Contacts Import File e Export contacts Contacts information in GXP2200 could be converted to Vcard XML CSV files and exported to external device such as PC Tap Options gt Export select the format and choose the directory you would like to save the file Then tap on OK Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 81 of 159 andstream Innovative IP Voice amp Video Contacts EES 7 10 56 File Encoding UTF 8 se File Type xml Ww Choose Folder Figure 84 GXP2200 Contacts Export File e Download phonebook The GXP2200 supports remote downloading phonebook from HTTP TFTP server Tap Options gt Download and the following figure will show Specify the Download Mode and Download Server where the phonebook is located Contacts gS GC 10 57 Download Mode http A Clear the old contacts Replace the duplicated items File Encoding Download Server Figure 85 GX
48. Features Video Settings Tone Generator and MPK Settings for MPK App as well as GXP2200EXT e Maintenance To configure Network Settings Time Settings Web SSH Access Upgrade Syslog Logcat Debug Language TR 069 Contacts LDAP Book and Device Manager STATUS PAGE DEFINITIONS STATUS ACCOUNT STATUS Account Number SIP Server Status STATUS NETWORK STATUS MAC Address Address Type IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 NAT Type Firmware Version 1 0 3 26 All the SIP accounts on the phone Each account will show it s status in this page SIP User ID for the account URL or IP address and port of the SIP server Registration status for the SIP account Global unique ID of device in HEX format The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device The configured address type DHCP Static IP or PPPoE IP address of the phone Subnet mask of the phone Default gateway of the phone DNS Server 1 of the phone DNS Server 2 of the phone The type of NAT connection used by the phone GXP2200 USER MANUAL Page 118 of 159 san Innovative IP Voice amp Video STATUS SYSTEM INFO Product Model Product model of the phone Hardware Revision Hardware version number Part Number Product part number System Version Firmware version This is the main software release version Reco
49. ID per call e Enter 67 and the number to call f Dial out Send Caller ID per call g Enter 82 and the number to call h Dial out Disable Call Waiting per Call i Enter 70 and the number to call j Dial out Enable Call Waiting per Call k Enter 71 and the number to call 1 Dial out Unconditional Call Forward To set up unconditional call forward m Enter 72 and the number to forward the call n Dial out Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 58 of 159 73 90 91 92 93 E ten Innovative IP Voice amp Video Cancel Unconditional Call Forward To cancel the unconditional call forward o Dial 73 Busy Call Forward To set up busy call forward p Enter 90 and the number to forward the call q Dial out Cancel Busy Call Forward To cancel the busy call forward r Dial 91 Delayed Call Forward To set up delayed call forward s Enter 92 and the number to forward the call t Dial out Cancel Delayed Call Forward To cancel the delayed call forward u Dial 93 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 59 of 159 andstream Innovative IP Voice amp Video GXP2200 APPLICATIONS CUSTOMIZING IDLE SCREENS On the GXP2200 idle screens users could add app icons shortcuts widgets and other items when there is free space on the desktop ADDING AN ITEM TO IDLE SCREEN 1 Select and open up the screen where you would like to add the it
50. Innovative IP Voice amp Video GXP2200 LCD SETTINGS The GXP2200 LCD MENU provides easy access to the settings on the phone Most of the settings from Web GUI could be configured on the LCD settings as well OPENING SETTINGS e Goto LCD onscreen MENU and then tap on Settings Or e On GXP2200 idle screen press MENU button and then tap on Settings PERSONALIZED ACCOUNT In Personalized Account menu all the six accounts will show up with registration status on the right side Tap on one of the account to enter the settings e Ringtone Select ring tone for the incoming call If Custom Ringtone is selected File Manager will be opened for users to choose their own music files to be configured as the incoming call ring tone Users will see the music file name as the ring tone name in account ring tone settings in LCD as well as in web GUI e Auto Answer If it s set to Yes the phone will automatically turn on the speaker phone to answer incoming calls If it s set to Enable Intercom Paging mode it will answer the call based on the SIP info header sent from the server proxy e Shared Call Appearance SCA Shared Call Appearance SCA Enable or disable SCA on the account Enable Barge in If set to Yes the user could barge onto an active call on a shared line Auto Fill Call Park Code If set to Yes the call park feature code will be automatically filled in Call Park Service Code Configures the pickup feature code for call
51. L Page 144 of 159 C istan enabled the user would be required to enter the Identity and MD5 Password to be authenticated on the network SOUND Use the Sound settings to configure how the GXP2200 rings plays music or other media with audio notification ringtones and alarms Silent mode Check uncheck to turn on off the ring from speaker when there is incoming call Volume Tap on Volume and scroll left right to adjust the volume for Ringtone Media Alarm and Notification Phone ringtone Select phone s ringtone for incoming call Notification ringtone Select notification ringtone DISPLAY Brightness Tap on Brightness and scroll left right to adjust the brightness on the GXP2200 LCD Screen timeout Tap to open the dialog where you can set the screen timeout interval before the LCD turns dark Screensaver settings gt Use Network Images The picture will be downloaded from Internet if the option is checked gt Network Image Path If Use Network Images is checked set the download URL for the pictures from Internet gt Use Local Images If Use Network Images is unchecked set the path of local pictures to be displayed gt Preview lap to preview the setup screen saver gt Screensaver Timeout Tap and select the screen saver timeout gt Animation Intervals Tap to set display interval between every two pictures Landscape Screen lap on the checkbox to enable disable landscape display on all the screens SEC
52. L Page 150 of 159 E istan Set time Set the current time for the GXP2200 Use 24 hour format Check uncheck to display the time using 24 hour time format or not For example in 24 hour format 13 00 will be displayed instead of 1 00 pm Select date format Select the format of year month and day for the date to be displayed ABOUT PHONE About Phone lists the GXP2200 s account information network status and system information Account Status Displays the account name and registration status on the GXP2200 Network Status MAC Address Address Type IP Address Subnet Mask Default Gateway DNS server Alternative DNS server NAT Type VPN IP information will be displayed System Information Displays the system version of the GXP2200 ADVANCED SETTINGS Users could open Advanced Settings to set up advanced features for Account configure Upgrade settings Syslog and perform Factory Reset Account Tap on one account and fill in the necessary information to register the account which includes Account Active Account Name SIP Server SIP User ID SIP Auth ID SIP Auth Password Voice Mail User ID and Display Name Upgrade gt Upgrade Mode This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS gt Firmware Upgrade and Provisioning Defines the rules for automatic upgrade Always Check at bootup when F W pre suffix changes Skip the Firmware Check gt HTTP HTTPS User Name The user name fo
53. MIE 54 PND sore dice cet E E E AA PE E E EE A E E A T A E E E E A 54 ERNA 54 MENER EN 56 SHARED CALL APPEARANCE SCA cccccccceeeeeeee cece eee eee eeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaageeeeeeeeeeseeeeeeeeaaaaaas 5 PM cE ALTURE EE 58 GXP2200 APPLICATIONS E 60 CUSTOMIZING IDLE SCREENS csssacscasess2asasexacnteenenecsasenenesevaaisvdeasacntaneenecrasanneeseviraiandecaanndaleerectiacamness 60 ADDING AN ITEM TO IDLE ET 60 MOVING AN ITEM ON IDLE SGSCHEEN ne 61 REMOVING AN ITEM FROM IDLE SCREEN sseeeeeeeeeeeeeeeeeeeeeeeecaaaaneaeeasseseeeeeeeesseeeeesaaas 61 CHANGING IDLE SCREEN WALLPAPER rrnnnnnnnnnnnnnnnnnnnnnnnnnrrnnrrnnnnnnnnnnnrrnnnnrnnennrrrrnnrrnnnnnnnnnnnennn 62 MANAGING APPS AND WIDGETS uvvrvvvrvrrrrrrnnnnnnnrrrrrrnvrvrvnvennnrrrrrrnnnnnnnnnernrneneneeenennnrrrrrnnnnnnnnneennnsennee 62 PENN ad P Jenene Ene Pen E ee etre ee eer er ee ee 64 SWITCHING TO RECENTLY USED APP 64 MANAGING APP rv 64 MANAGING RTE TE 66 Bh OO UE DE NE EE ig teenes 67 BAGR OO T RE EN ENE NE EN NE RE 67 FAO NN eee ener eee ina eee ener en ee ne ee eee 72 CALC OCAT I er 73 ENN 74 GER ETO PENE EET EET E dareusnanededancases 75 Eege 77 GON TAG NE EE EE TE 78 ee 83 FEN EE 85 EEE EEE ENE 86 ES ERE EEE 87 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 2 of 159 C istan Innovative IP Voice amp Video PLN 89 DP 90 VED VEN 92 VE SNE 97 VS 101 ENN 102 UE E 104 VEE 107 VEETEREN 108 CONNECTING TO NETWORK AND DEVICES eennrrnnn
54. NTENANCE LDAP BOOK mnnnvnnnnnnnnnnnnnnnrrnnnnnnnnnnnnnnrrrnnnnnennnnnernrnnnnnneennnnnnnnannneeennnennnnnnnnneenneee 139 MAINTENANCE DEVICE MANAGER L u eccccccccccccccccenneeeeeeeeeeeeeeeeeeeseeenneaaaaaaaaaaassseeeeeeeeseeeenenaaaas 141 GXP2200 LCD SETTINGS arrene 143 le E EE EAR Wl E 143 PERSONALIZED CEET WEE 143 NE TW ORE E 144 SUND rere eer er nen ee ee reer eee ra ee rr ee eee 145 Rat a E 145 SEGURA SETTING Sue 145 FP INNS arcsec erect ara EA E EEEE 146 PS COIN SSN E 146 JOE EE EEE 149 LANGUAGE amp KEYBOARD E 150 DATE S TIME ene re er en E eer meee ee rer ee ee 150 POT MP El 151 FONN REH 151 REBO HIE 152 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 4 of 159 C istan nnovative IP Voice amp Video UPGRADING AND PROVISIONING avnnnnvnnnnnvnnnnnnnnnnnnnnnnnnnnnvnnnvnvnnnnnnnen 153 UPGRADE AND PROVISIOING CONFIGURATION vauvnvvnvvnnnnnnnnnnnnnnnnnnnnnvnnnnennennennneneennenennnennennenne 153 CONFIRM UPGRAGE TOGSTIART 154 UPLOAD FIRMWARE LOCALUN 154 PORADE MN NNN 155 NO LOCAL FIRMWARE SERVERS cccccccceccecceccececcecceceececcucceceucuceueeececuesecnecuecuuaecaueueneeaeeeesennes 156 CONFIGURATION FILE DOWNLOAD 157 FACTORY FUNCTIONS AND FACTORY RESET i unnnnnannnnnvnnnnnnnnnnnnnnnn 158 FACTORY FUNCTIONS AA 158 RESTORE TO FACTORY DEFAULT VIA LCD MENU 158 RESTORE TO FACTORY DEFAULT VIA THE WEB GU 159 RESTORE TO FACTORY DEEAUUTVIAHARDKENG 160 EXPERIENCING THE GXP2200 APPLICATION PHONE
55. Notification e Process Tap on Process tab then users could view all the running processes on the GXP2200 Press on the process to open it or tap on w to close the process Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 33 of 159 andstream Innovative IP Voice amp Video 04 02 2013 CI 16 04 RN Notification System Settings ET Gallery Kg Email 3 8MB Za 65 Market 2 5MB 12 Calendar 3 0MB _ Figure 19 GXP2200 Status Bar Process e System Settings Users could access some of the frequently used features from system settings For each option please see the description below Turn on off DND When DND is on all the calls to the registered accounts will be blocked Tone on off on Turn on off incoming BlueTooth call message 03 19 2013 Q 15 28 T lott Notification Process I et Handset mode ae a e Enabled Disabled VIER S ay J eh a 2 Auto This is used Scroll left right Voice Screen Oft when running 3rd party app to adjust LCD brightness yw Turn on off Media ei LCD display Channel Speaker Handset play V Sy 8 Headset Select Media Channel when playing audio or video Figure 20 GXP2200 Status Bar System Settings Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 34 of 159 E istan Innovative IP Voice amp Video A Note Handset Mode is for audio path and GXP2200 dialer control when running 3rd party app that uses media path
56. P2200 Contacts Download File e Change display options The GXP2200 contacts can be configured to display entries with different settings Tap Options gt Display options and the following figure will show Configure the display options based on users preference Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 82 of 159 Andstream Innovative IP Voice amp Video Display options Only contacts with phones Only display contacts that have phone numbers Sort list by First name View contact names as First name first Choose contacts to display IN grandstreamemily Figure 86 GXP2200 Contacts Options Display Options e Add account to sync up contacts The GXP2200 can use synced up accounts from Google Skype Corporate and etc to synchronize contact information into the local contacts To add account tap on Options gt Accounts and the following figure will show for users to start adding account Users could also access this from Menu gt Settings gt Account amp Sync Accounts amp Sync 5 General sync settings Background data w Applications can sync send and receive data at any time Auto sync w Applications sync data automatically Manage accounts Figure 87 GXP2200 Contacts Options Accounts EMAIL The GXP2200 Email app provides users easy access to business or personal email account When opening it for the first time a wizard will be provided for users to configure
57. PoE account ID Enter the PPPoE Password Defines the Layer 3 QoS parameter for SIP packets This value is used for IP Precedence Diff Serv or MPLS GXP2200 USER MANUAL Page 133 of 159 Layer 3 QoS for Audio Layer 2 QoS 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value 802 1x mode Identity MD5 Password CA Certificate Client Certificate MAINTENANCE TIME SETTINGS Assign NTP Server Address DHCP Option 42 override NTP server DHCP Option 2 to override Time Zone setting Time Zone Time Display Format Date Display Format Deg Innovative IP Voice amp Video Defines the Layer 3 QoS parameter for Audio packets This value is used for IP Precedence Diff Serv or MPLS Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port The default value is 0 Assigns the priority value of the Layer2 QoS packets for LAN port The Default value is 0 Allows the user to enable disable 802 1x mode on the phone The default setting is Disable Enter the Identity information for the 802 1x mode Enter the MD5 Password for the 802 1x mode Enter the CA Certificate for the 802 1x mode Enter the Client Certificate for the 802 1x mode Defines the URL or IP address of the NTP server The phone may obtain the date and time from the server The default setting is us pool ntp org Defines whether DHCP Option 42 should override NTP server or not When enabled DHCP Option 42 will override the NTP server if it s set u
58. Se er ei w Belmont ZSNW ki d 2 Found EN EN EEGEN isltbaengt o SET M t Airs Figure 128 GXP2200 Voice Assist Search Result e Send name number Text content For example speak send John text hello The detected result will show Users could select Exit or tap on the result in the following picture If no selection is made after 3 seconds timeout the command will be sent out with the first matching result and SMS will be opened with the name number and the Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 106 of 159 ndstream Innovative IP Voice amp Video message content Voice Assist Search Result send John text hello send John text Hollow send John text hollow send John text lol SMS Create Enter Contact Number John 123 1086 Amount 1 contacts Send Figure 130 GXP2200 Voice Assist Send Text Result VOICE DIALER GXP2200 Voice Dialer allows users to make calls by directly speaking the number or contact name To use it open the app and simply speak to the microphone icon with number or contact name Multiple languages are supported in GXP2200 Voice Dialer Users could tap on to change language settings The default language is English Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 107 of 159 ndstream Innovative IP Voice amp Video Voice Dialer Please Speak English United States Cancel Figure 131 GXP2200 Voice Dialer For example speak 1234 and the det
59. T Stand RJ11 RJ11 Cable Connector Plate Screws Quick Installation Guide e e ZS amp ON D Dn 08 WN gt LU san Innovative IP Voice amp Video The GXP2200EXT is an additional accessory for the GXP2200 and is not included in the GXP2200 box To set up the GXP2200EXT with the GXP2200 please follow the steps below 1 On the back of the GXP2200 and the GXP2200EXT there are slots for connector plate Attach the connector plate between the slots for GXP2200 and the GXP2200EXT 2 Apply the screws provided and securely tighten them in See Figure 3 GXP2200 Back View with GXP2200EXT 3 Connect the GXP2200EXT to the GXP2200 via EXT port using the RJ11 RJ11 cable provided 4 Install the phone stand on the GXP2200 and the GXP2200EXT 5 Power up the GXP2200 The GXP2200EXT will show the booting up screen with version information and connecting status 6 After successfully booting up the GXP2200EXT will stay in idle Press and hold the Left button for 3 to 5 seconds to check the version information and status Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 19 of 159 E istan Innovative IP Voice amp Video Figure 3 GXP2200 Back View with GXP2200EXT The GXP2200EXT can be configured via the web GUI of the GXP2200 connected After successfully configured press Left or Right button on the GXP2200EXT and users could browse all the MPK s status in different pages For more information on installing connectin
60. TLS SRTP Dual switched 10 100 1000Mbps ports with integrated PoE 480x272 capacitive touch screen TFT LCD Yes integrated RJO headset jack allowing EHS with Plantronics headsets USB SD extension module port 10 function keys for MUTE HOLD PHONEBOOK MESSAGE HEADSET TRANSFER CONFERENCE VOLUME SPEAKERPHONE SEND REDIAL 4 Android navigations control keys for HOME MENU SEARCH RETURN Support for G711u a G 722 wide band G729A B in band and out of band DTMF in audio RFC2833 SIP INFO AAC MP3 WMA Real Ogg Vortis FLAC H 264 BP MP HP H 263 H 263 MPEG4 up to 1080p resolution Hold transfer forward unconditional no answer busy call park pickup 5 way conference shared call appearance SCA bridged line appearance BLA virtual BLF speed dial extensions downloadable phone book XML LDAP up to 1000 items call waiting call log up to 500 records boss secretary virtual button flexible dial plan hot desking personalized music ringtones server redundancy and fail over Skype Google Voice Microsoft LYNC Web browser Adobe Flash Facebook Twitter Youtube news weather stock Internet Radio Pandora Last fm Yahoo Flickr Photobucket import export via Bluetooth and etc API SDK available for advanced custom alarm clock Google Calendar mobile phone data application development Allow various Android operating system 2 3 compliant applications to be developed downloaded and run in the embedded de
61. URITY SETTINGS Networks Location Tap on the checkbox to enable disable location determined by Network on the device Set up screen lock Set up pattern or password for screen lock Wizard will be provided to set up the pattern The screen will be locked after booting up or the screen is off e screen saver screen activated or manually slide down Status Bar gt System Settings gt Screen Off to turn off LCD Users will then be required to enter password or pattern to login When the screen is locked users can still be able to answer or reject incoming call Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 145 of 159 C istan e Visible passwords Check uncheck to show hide password as you type e Select device administrators Add or remove device administrators e Use secure credentials Check uncheck to allow disallow applications to access secure certificates and other credentials e Install from SD card Install encrypted certificates from SD card e Set password Set or Change the credential storage password e Clear storage Clear credential storage of all contents and reset its password APPLICATIONS Use the Applications settings to view details about the applications installed on the GXP2200 to manage their data to force them to stop if they misbehave and to set permission for the installations e Unknown sources Check uncheck to enable disable permission to install applications that you obtain from web sites email o
62. Version 1 0 3 26 GXP2200 USER MANUAL Page 99 of 159 andstream Innovative IP Voice amp Video L7 5 33 PM No Contact No excuse PM 05 33 Emily Green Account1 How is the meeting going PM 05 33 Bob White Account1 Dinner tonight PM 05 31 Clear All Figure 117 GXP2200 Message SMS Draft List e Delete SMS Tap on Delete in Figure 113 GXP2200 Message and select the message you would like to delete Then Tap on Delete again e Check Storage Status In Figure 113 GXP2200 Message tap on Storage Status to display storage information The maximum storage capacity for GXP2200 message is 1000 messages Message list R fi TO 11 38 Storage Status Maximum storage capacity of the messages is 1000 eeng Occupied 1 Available 999 Figure 118 GXP2200 Message Storage Status Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 100 of 159 andstream Innovative IP Voice amp Video MUSIC Use Music app on GXP2200 to listen to music and other audio files When Music app is launched it will scan and detect the files in internal storage and USB SD storage The files could be displayed by Artist Albums or per song Tap on Playlists users could check the recently added files To play the file touch the file in the list Tap on Now playing users could perform the following operations O 3 54 PM Er gt Q EN Bob Acri Bob Acri Figure 119 GXP2200 Music Now Playing e Pause Tap on I to pause W
63. W GXP2200 NNN NNN NENNEN NN ENNEN NENNEN NN ENN NNN NENNEN NN ENN 22 USING THE TOUCHGSCHEEN ccc cccccccccececececececcccscecececuauacauauececuauaesusueneneauaesusnenecuatstsnsneneatanaes 22 IDLE SCREEN hr 23 SETTING UP HOME SCREEN cccccccccececenccececcctececenenectctsusnenenecucususueneneucususuenenscscusnsnenensasananas 23 ADDING IDLE SCREENS 0 cccccccccecececcccccceccececscensceceentensnsusaeaentensnsusueaenuensnsusneaenunusnsnsseennensnsnsns 24 DELETING IDLE SCREENS uuu cccccccccccececececcccccccecerscsueceatetensnsnsueaecteusnsusneatnususnsusteneuuensnsnsusatnnnes 24 IDLE SCREEN CONS EEN 25 ONSCREEN KE Y BOAR EE 27 USING THEKENWDAD AEPA LARLA E OPAAL A APARLE ADAADA ADAAL A R annann annann 31 USING THE MESSAGE WAITING INDICATOR Q c c ccccccececcecececececuacacsceuececuaeacststeneuavatsusneneneanars 32 MANAGING STATUS BAH 32 MAKING PHONE CALLS ananaunununananananannunununununanananananannununununnnananannvevene 36 REGISTERING GIDACCOUNTIG naana nona naa ALAA anna nannan o nanona nnan nn 36 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 1 of 159 E istan Innovative IP Voice amp Video HANDSET SPEAKER AND HEADSET MODE armerad Ed EE Eai 37 MKNG NE BE 37 DERE CT ge 7 E 40 EE Ee E 41 CALE TOLD EE EE EE EN REN EE ER NE EN ER 44 SC TN H e E NG 45 MA NER 45 SVEEN E 49 VOICEMAIL MESSAGE WAITING INDICATION mmmmnnnrrrrrrrnneneneevenenerrnrnnnnnnrrrrrrrnnnnneenenennererrnnnnnnnnn 52 GALERE COROIN ET 53
64. XP2200 USER MANUAL Page 86 of 159 Andstream nnovative IP Voice amp Video Figure 91 GXP2200 Gallery GS MARKET GXP2200 provides direct access to apps via built in GS Market app Users could browse search download and install the apps from there for tools and games e Browse apps Select the tabs on the top menu to view apps in different categories Hot Apps Games Tools For example selecting Games category will have all the game apps show up GS Market m O 12 03 PM Games ac Plants vs Zo Free Ninja Chicken h www a G i 2 38M O SA 490m o Bunny Shoo FruitNinja Fishingjoy Market Download Installed Exit Figure 92 GXP2200 GS Market Game e Search an app To search an app in GS Market tap on mun at the upper right or press the Search button Then touch the input field to activate the onscreen keyboard Enter the keyword of the app and touch Go on the onscreen keyboard Or press Q again to start the search Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 87 of 159 Andstream Innovative IP Voice amp Video GS Market Co 11 15 AM YouTube Jam www Tube 2 13M o AngryBirds ware 195M O Figure 93 GXP2200 GS Market Search App e Download an app To download an app tap the icon right next to the app The downloading process will be automatically started In GS Market tap on Downlaod option to view the downloaded apps and downloading process For
65. age source Gallery to use a picture from local or external folders Users could crop the picture before setting it as wallpaper Live wallpapers to open a list of animated wallpapers embedded in the GXP2200 Wallpapers to open a list of sample wallpapers embedded in the GXP2200 Slide to left right to view the samples 3 Tap on Set wallpaper Users could also open a picture file from Gallery tap on Gallery Menu More select Set as and then crop the picture to set it as the idle screen wallpaper Live wallpaper pr pS 17 5 07 PM aus 3 Set wallpaper Figure 53 Set Wallpaper From Live Wallpapers MANAGING APPS AND WIDGETS All the GXP2200 apps including any apps downloaded and installed from GS Market or other sources a can be accessed by tapping on the onscreen MENU Touch and hold the app s icon until the Move to Desktop bar is displayed on the bottom Then drag the app s icon there without lifting your finger up Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 62 of 159 Contacts b SS SS gt Media Player e Search Andstream Innovative IP Voice amp Video E Blacklist GS Market vi Browser E l Diagnosis Settings Move to Desktop Figure 54 Move Clock App to Desktop Press Menu button then users could sort the apps by Time Name or create New Folder to categorize the apps in the menu Phone Contacts awus 4 1 4 FF ve Le File Manager Media Player oe
66. also Check Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 70 of 159 Andstream All entries Uncheck All entries and Invert All the selection by tapping on the corresponding buttons on the bottom mo db Co 10 58 AM 641 641 Ka 642 642 iw Check All Uncheck All Invert All Deiere Figure 65 Delete Entry From Blacklist e E Blacklist Settings gt DND Mode Turn on off DND mode gt Block Mode Turn on off Block Mode Once it s turned on the Block Options will be activated gt Block Options Tap on it and the options will show Users could select Block All Block Blacklist Only Block Anonymous or Block Anonymous And Blacklist Then tap on OK gt Block Notification Turn on off Block Notification gt Time Settings Set up the block schedule Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time Settings m YO 10 59 AM DND Mode Black Mode Block Options Block All Black Notification Time Settings 24 Hours e V Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 71 of 159 Andstream Innovative IP Voice amp Video Figure 66 Delete Entry From Blacklist BROSWER GXP2200 browser could be used in a similar way as a PC based web browser i e open web pages bookmarks view history select the most visited pages search and etc In the Browser app press on the MENU button C then users could open new windows manage the windows refresh t
67. andstream Innovative IP Voice amp Video Figure 109 GXP2200 Media Player Folder e Playlist Tap on the Playlist tab on the left panel to bring up Playlist screen Media Player Figure 110 GXP2200 Media Player Playlist To create New Playlist tap on the New Playlist button Type the name of new Playlist and Save it Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 96 of 159 ndstream Innovative IP Voice amp Video Media Player Playlist Name OK Cancel Figure 111 GXP2200 Media Player Create New Playlist To edit or play a Playlist touch and hold onto one of the Playlist Then options Play Clear All Delete Rename will show Media Player CI 18 19 Options Play Clear All Delete Rename Figure 112 GXP2200 Media Player Playlist Options MESSAGE GXP2200 has built in Message app which could be used with SIP server s support If two parties 1 of them is GXP2200 or both are GXP2200 are registered on the same SIP server text messages can be sent received between them Users can create edit draft delete and check the storage status of SMS The Message app supports up to 1000 messages Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 97 of 159 Andstream Innovative IP Voice amp Video Message list a amp 4 13 PM Emily Green 645 Account1 1 How s the day PM 04 11 wn Storage Compose Draft Delete Sins Figure 113 GXP2200 Message e View Dialog T
68. ap on the contact you have pervious chatted with to view the message dialog Message Session Alex Smith 2 8111 8113 Sent Message Sent Successfully Received Message 0 500 ene Figure 114 View Dialog Touch and hold at the Sent Message dialog to bring up the operation options including Lock Unlock Forward Copy Delete and Resend Touch and hold at the Received Message to bring up the operation options including Lock Unlock Forward Copy and Delete Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 98 of 159 andstream Innovative IP Voice amp Video Message Session Menu Lock Unlock Forward Copy Delete Figure 115 Message Options If uses select Lock Unlock for the message by default this message will still remain on the phone when users delete the dialog with the contact To delete a locked message users could select on the checkbox for this message and then press the delete option e Send SMS Tap on Create select the contact input the message and then touch Send Create new Mess cS pb fi O 11 37 Enter Contacts Number Alex Smith 5101 5100 Amount 1 contact vat up 10 500 _ Send Figure 116 GXP2200 Message Send SMS e View Draft Tapping on Draft in Figure 113 GXP2200 Message will show you the SMS Draft List which saves the messages edited but not sent yet Tap to select the draft then you could edit and send it Firmware
69. arch result This field allows the users to configure multiple LDAP Name Attributes space separated name attributes Example gn Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 139 of 159 LDAP Number Attributes LDAP Mail Attributes LDAP Name Filter LDAP Number Filter LDAP Mail Filter LDAP Displaying Name Attributes Max Hits Firmware Version 1 0 3 26 Deg Innovative IP Voice amp Video cn sn description Specifies the number attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated number attributes Example teleohoneNumber teleohoneNumber Mobile Specifies the mail attributes of the each record which are returned in the LDAP search result Example mail Configures the filter used for name lookups Examples cn Sn returns all records which has the cn or sn field starting with the entered prefix I Ssn returns all the records which do not have the sn field starting with the entered prefix amp cn telephoneNumber returns all the records with the cn field starting with the entered prefix and telephoneNumber field set Configures the filter used for number lookups Examples telepohoneNumber Mobile returns all records which has the telephoneNumber or Mobile field starting with the entered prefix amp teleohoneNumber cn returns all the records with the
70. are Version 1 0 3 26 GXP2200 USER MANUAL Page 115 of 159 tream Innovative IP Voice amp Video GXP2200 WEB GUI SETTINGS The GXP2200 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow users to configure the application phone through a Web browser such as Microsoft s IE Mozilla Firefox Google Chrome and etc Ee emmm FCO EIS GXP2200 Enterprise Multimedia Phone for Android Username admin Password TTT Language English v Figure 135 GXP2200 Web GUI Login ACCESSING GXP2200 WEB GUI The GXP2200 Web GUI URL is http Phone IP Address where the Phone IP Address is the IP address displayed on the GXP2200 desktop account widget To access the GXP2200 Web GUI 1 Connect the computer to the same network as the phone 2 Make sure the phone is turned on and shows its IP address on the desktop Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 116 of 159 Andstream Innovative IP Voice amp Video 3 Open a Web browser on your computer 4 Enter the phone s IP address in the address bar of the browser 5 Enter the administrator s login and password to access the Web Configuration Menu ES O 18 13 10 0 0 28 5100 5 i 90 Figure 136 GXP2200 Main Screen IP Address A Note The computer has to be connected to the same sub network as the phone This can be easily done by connecting the computer to the same hub or switch as the phone connected to In abse
71. ay format for the multi purpose keys Users could GXP2200 USER MANUAL Page 132 of 159 A Note E ten Innovative IP Voice amp Video select display Phonebook Name UserlD or UserlD Phonebook Name The Phonebook Name is the name saved in GXP2200 Contacts The default setting is Phonebook Name For more details on GXP2200EXT and GXP2200EXT Multi Purpose Key configurations please refer to the GXP2200EXT user manual in the website http www grandstream com Support MAINTENANCE PAGE DEFINATION MAINTENANCE NETWORK SETTINGS Address Type DHCP Host name Option 12 DHCP Vendor Class ID Option 60 IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 Enable PPPoE PPPoE Account ID PPPoE Password Layer 3 QoS for SIP Firmware Version 1 0 3 26 Allows users to configure the appropriate network settings on the phone Users could select DHCP Static IP or PPPoE By default it is set to DHCP Specifies the name of the client This field is optional but may be required by some Internet Service Providers Used by clients and servers to exchange vendor class ID The default setting is GXP Enter the IP address when static IP is used Enter the Subnet Mask when static IP is used Enter the Default Gateway when static IP is used Enter the DNS Server 1 address when static IP is used Enter the DNS Server 2 address when static IP is used select Yes to enable PPPoE Enter the PP
72. bottom of each tab is the memory usage information for the selected tab The four tabs are Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 64 of 159 v E sen Innovative IP Voice amp Video Downloaded to view the apps you ve downloaded from GS Market or other sources w All to view all the apps installed on the GXP2200 x y Storage Space to view the apps stored on the phone and external storage device e g SD card Running to view the running or cached apps 2 View apps details In the Manage applications screen touch an app process or service to open it The Application Info screen for each app lists its name version size and etc Depending on the app it may also include options for managing the app s data forcing the app to stop and uninstalling the app Usually the options are gt gt v Use the Force stop button to stop an app that is misbehaving Use the Uninstall button to remove the app along with all its data and settings if the app is installed via GS Market Storage provides storage information that an app uses on the GXP2200 Delete an app s settings and other data by touching the Clear data If the app stores data in a temporary space of the GXP2200 s memory Cache lists how much information is stored Tap on Clear cache to clear the cache Launch by default If the app is configured to launch certain file type by default tap on Clear defaults could reset this Permissions
73. cted list or Add Wi Fi network Then enter the correct password to connect using Wi Fi e Bluetooth Check uncheck to turn on off Bluetooth so that you can connect with other Bluetooth devices e Bluetooth settings Check uncheck to turn on off BlueTooth Set up Device name Discoverable Discoverable timeout Scan for devices e VPN settings Add VPN using different protocols PPTP L2TP L2TP IPSec PSK L2TP IPSec CRT Once selected set up the VPN name VPN server Encryption information and DNS search domains e PPPoE Check uncheck to turn on off PPPoE Enter PPPoE Account ID and PPPoE Password to connect e Additional Networks Settings gt Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets It is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 gt Layer 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets It is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 gt Layer 2 QoS 802 1Q VLAN Tag This field contains the value used for layer 2 VLAN tagging The Default value is 0 gt Layer 2 QoS 802 1P Priority Value This assigns the priority value of the Layer2 QoS packets The Default value is 0 gt 802 1x mode This option allows the user to enable disable 802 1x mode on the phone The default setting is disabled To enable 802 1x mode this field should be set to EAP MD5 Once Firmware Version 1 0 3 26 GXP2200 USER MANUA
74. d and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level Press the clear log button to clear log Specifies the log tag to filter the log Selects the log priority The log priority options are Verbose Debug Info Warn Error Fatal Silent Suppress all output Press START to start capturing a trace and press STOP to stop the Capture process Press LIST to view the list of captured traces It will show the time when the trace was captured Click on the name of the file to download and view the trace Select the language displayed on the phone Enables TR 069 The default setting is No URL for TR 069 Auto Configuration Servers ACS ACS username for TR 069 ACS password for TR 069 Enables periodic inform If set to Yes device will send inform packets GXP2200 USER MANUAL Page 137 of 159 Periodic Inform Interval s Connection Request Username Connection Request Password Connection Request Port CPE Cert File CPE Cert Key MAINTENANCE CONTACTS andstream Innovative IP Voice amp Video to the ACS The default setting is No Sets up the periodic inform interval to send the inform packets to the ACS The user name for the ACS to connect to the phone The password for the ACS to connect to the phone The port for the ACS
75. d on private hold no other member of the SCA group will be able to resume that call To enable shared call appearance the user would need to register the shared line account on the phone In addition they would need to enable SCA and configure SCA options via LCD or web GUI To configure SCA via LCD go to Settings gt Personalized Account and select one account first The tap on Shared Call Appearance SCA To configure SCA via web GUI go to Account page gt SIP Settings to fill out the options in the following figure Enable SCA Shared Call Appearance Yes Enable Bargeln Yes Auto filling Pickup Feature Code v Yes Pickup Feature Code Line seize Timeout 15 Figure 51 GXP2200 Shared Call Appearance Web GUI Settings Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 57 of 159 CALL FEATURES san Innovative IP Voice amp Video The GXP2200 supports traditional and advanced telephony features including caller ID caller ID with caller Name call waiting call forward and etc Before using the following feature code please make sure Enable Call Features option is set to Yes under web GUI gt Account page gt Call Settings 30 31 50 Di 67 82 70 71 72 Table 8 GXP2200 Feature Code Block Caller ID for all subsequent calls a Dial 30 Send Caller ID for all subsequent calls b Dial 31 Enable Call Waiting c Dial 50 Disable Call Waiting d Dial 51 Block Caller
76. de by dialing this contact ANSWERING A CALL Single incoming call Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 41 of 159 stream Innovative IP Voice amp Video When the phone rings users could use the headset handset or speaker to answer the call Select Accept audio or Accept video to answer the call via Speaker Ringing SES tS of fy O 10 00 Audio Answer Video Answel Figure 27 Single Incoming Call 2 Multiple Incoming Calls e When there is another incoming call users will hear a call waiting tone with the LCD displaying the caller name and ID In the right panel the bar in green is the ringing line from Alex Smith the bar in blue is the current active call with John Doe 5100 is the callee account name e Also the LCD will show Answer buttons if it s a video call users can select Audio Answer or Video Answer and Reject button for the new call If the call is answered the current call will be placed on hold Ringing oe m O 10 06 2 calls New incoming call D em from Alex Smith to Eh 5100 er er KE besse Leg DEOR SS The current call with John Doe Video Answet Figure 28 Multiple Incoming Calls 3 Missed Call Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 42 of 159 andstream nnovative IP Voice amp Video When there is missed call a missed call window will pop out Tap on it to check the missed call details 4 Auto Answer Paging In
77. ded to the number specified in Out Time Forward To Others when phone is busy calls are forwarded to the number specified in Busy To when incoming calls are not answered those calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in Delayed Call Forward Wait Time s Specifies matching rules with number pattern or Alert Info text When the incoming caller ID or Alert Info matches the rule the phone will ring with selected distinctive ringtone Matching rules Specific caller ID number For example 8321123 A defined pattern with certain length using x and to specify where x could be any digit from 0 to 9 Samples xx at least 2 digit number xx only 2 digit number 345 xx 3 digit number with the leading digit of 3 4 or 5 6 9 xx 3 digit number with the leading digit from 6 to 9 Alert Info text Users could configure the matching rule as certain text e g priority and select the custom ring tone mapped to it The custom ring tone will be used if the phone receives SIP INVITE with Alert Info header in the following format Alert Info lt http 127 0 0 1 gt info priority Selects the distinctive ring tone for the matching rule When the incoming caller ID or Alert Info matches the rule the phone will ring with GXP2200 USER MANUAL Page 127 of 159 Upload Local MOH Audio File Enable Local MOH san Innovative IP Voice amp Video the selec
78. e File to Update Upload Firmware Server Path fm grandstream com gs Config Server Path fm grandstream com gs Firmware File Prefix Firmware File Postfix Figure 146 Upload GXP2200 Firmware via Web GUI Upgrade Via Manual Upload Upload Firmware File to Update Uploading dy Figure 147 GXP2200 Firmware Uploading UPGRADE VIA SD CARD For users that could not use remote upgrade or could not access the phone s Web GUI to upload firmware Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 155 of 159 E istan Innovative IP Voice amp Video upgrading via SD card is an alternative Follow the steps below to upgrade GXP2200 via SD card e Download the firmware file to PC and save it in SD card e Insert the SD card to GXP2200 e Power cycle the GXP2200 e When the phone starts booting up press and hold both and keys at the same time for about 5 seconds e The GXP2200 will display the upgrading process in the screen e Wait until the upgrading is done e The GXP2200 will reboot itself e Check the firmware status and remove the SD card NO LOCAL FIRMWARE SERVERS For users that would like to use remote upgrading without a local TFTP server Grandstream offers a NAT friendly HTTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com support firmware Alternatively users can download a free TFTP
79. eady users could switch to Bluetooth headset during the call To switch the audio channel to Bluetooth headset during the call press the Options softkey and tap on Bluetooth to enable Bluetooth headset channel see figure below Talking CP oh O 16 43 1 call P d by her En SA ote Rea tinn BC ww EJL v Weg 1 D KR CSG Ka LAG LA JR ida Ab s kaf le fre E e ep e e EK ER BI CRT Fe 444 dE EMEA A i MOE D J A L I aS CN Add Call AA deen hete emm em z DEE OR 7 Ce TEE vr d b te Ce Kach n gt LA GEIER q Ss CS e i LA CW LA r NE T Start Recording Bluetooth Video On SH reg z n Options Figure 31 Switching To Bluetooth Headset Press the Bluetooth headset call button to hang up the call CALL HOLD TER During the active call press HOLD button to put the call on hold The LCD screen will show pink background and icon A on the right panel indicates the call is on hold To resume to call press HOLD button again and the LCD will go back to the talking screen in green background Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 44 of 159 dstream Innovative IP Voice amp Video Talking EG 4 03 17 40 Holding 1085 Call Duration 00 00 20 1086 1086 Figure 32 Call On Hold CALL WAITING When there is an active call tap on the right panel to open up another line or accept the new incoming call Thi
80. ected result will show Users could select Quit or tap on the desired result If no selection is made after 3 seconds timeout the call will be made with the first matching number contact Talking CS of 12 04 Talking 1086 Call Duration 00 00 01 ck Add Call 1234 1234 KH WR Ze Figure 132 GXP2200 Voice Dialer Result 1 call For example speak 1234 and the detected result will show Users could select Quit or tap on the desired result If no selection is made after 3 seconds timeout the call will be made with the first matching number contact VOICE RECORDER Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 108 of 159 Andstream Innovative IP Voice amp Video GXP2200 Voice Recorder is a simple and easy app for users to record audio and voice It can be used to record meeting lectures personal notes There is no time limits on the voice recorder as long as there is enough space to save the recording file To start stop recording press the button ES Q 11 49 Recording Figure 133 GXP2200 Voice Recorder After the recording is done press the button to save the file The recording file will be saved to File Manager gt user_data gt recording ES O 11 54 Re recording or Save ears i i Lie eee H Figure 134 GXP2200 Voice Recorder Save File Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 109 of 159 E istan Innovative IP Voice
81. eld e Busy Lamp Field BLF e Monitor the extension status as configured in UserID field e Call Transfer Transfer the current active call to the extension configured in UserID field e Call Intercom e Intercom paging to the extension configured in UserID field e Speed Dial via Active Account e Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured extension using account 2 e Dial DTMF e Dal fe DTMF digits filled in UserID field during the call e Eventer BLF e Similar to the BLF option but in this mode the PBX collects information from the phones and sends it out in one single SIP NOTIFY message The PBX server has to support this feature When selected eventlist URI needs to be filled out under web GUI gt Advanced Settings gt MPK General Settings e Call Park Enter the UserlD as the call park pickup extension provided from the PBX server to park or pick up the call The PBX server has to support this feature Selects the SIP Account used for the multi purpose keys Configures the display name for the multi purpose key Configures the UserID for the corresponding multi purpose key mode This identifies the MPK ID x for MPK x The default number is from 1 160 for 160 MPKs in 4 GXP2200EXT boards For example if MPK 1 s MPK ID is changed from 1 to 5 users will see the configuration saved on MPK 5 Configures the displ
82. eld is case sensitive with a maximum length of 32 characters The default admin password is admin Type the new Admin Password again to confirm Allows the administrator to set the password for user level web GUI access This field is case sensitive with a maximum length of 32 characters The default user password is 123 Type the new User Password again to confirm If set to Yes the configuration changes via keypad will not be allowed The default setting is No Caution When it s set to Yes the phone could get LOCKED if the administrator password Is lost or forgotten The password for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name for the HTTP HTTPS server The password for the HTTP HTTPS server Allows users to choose the firmware upgrade method TFTP HTTP or HTTPS Defines the server path for the firmware server It could be different from the configuration server for provisioning Defines the server path for provisioning It could be different from the firmware server for upgrading Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone GXP2200 USER
83. em 2 Touch and hold the empty area on the screen or press Menu button gt Add A list of options for Add to Home screen will show up SES C 3 55 PM Add to Home screen Shortcuts Widgets Folders Wallpapers Figure 52 Add Item to Home Screen 3 Tap onthe category Shortcuts Widgets Folders or Wallpapers to select the item you would like to add e Shortcuts for Bookmark Contact Direct Dial Direct Message and Settings e Widgets are tools and apps like Account for up to 6 accounts Account 2x1 for up to 2 accounts Account 4x1 for up to 4 accounts Analog clock Calendar Music Picture frame Process State RSS News Search System Setting for 3 options System Setting 5x1 for 5 options Weather Forecast and etc Slide up or down on the screen to select the item and place on the screen for easy access e Folders for New folder All contacts Bluetooth received Contacts with phone numbers and Starred contacts Select the folder so shortcut can be created and placed on the screen Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 60 of 159 ndstream Innovative IP Voice amp Video Wallpapers are images from Gallery Live wallpapers and system embedded wall paper files Once selected and set up it will display as the background of the screen Once the item is selected it will be placed on the first available spot on the current screen Please make sure there is enough space on the idle screen for
84. essage touch Unpair Or once the device is disconnected users could press and hold on to the Bluetooth device ID then options connect unpair will show EHS HEADSET The GXP2200 supports normal RJ11 headset and Plantronics EHS headset To use Plantronics EHS headset go to the GXP2200 web GUI gt Maintenance gt Device Manager Headset Type Select Plantronics EHS and reboot the phone to take effect z Connect EHS Headset Plantronics to GXP2200 Insert headset connector into the RJ11 headset port on the back of GXP2200 F aa To use headset mode press headset button on the GXP2200 A headset icon will show on the GXP2200 status bar There are two different headset mode for users to select from web GUI gt Maintenance gt Device Manager Headset Key Mode After selecting the desired mode save the change and reboot the phone to take effect Please refer to section GXP2200 Web GUI Settings for the key mode details USB The GXP2200 supports USB connection for mouse keyboard USB storage devices and USB camera To use USB mouse or keyboard simply plug it into the USB port on the back of the GXP2200 and it will be ready to use To connect and access USB storage device Insert USB storage device into USB port at the back of the GXP2200 2 It will take a few seconds for the GXP2200 to prepare the connection Then the USB storage icon will show on the status bar 3 To access USB storage go to GXP2200 MENU gt File Manager g
85. evnnnvrnnnvrnnnvennnuer 110 ETMMERNET ce et eeete ieee aaah E E ces es E E E E EN N A 110 TURNING ETHERNET ON OR Eege 110 CONFIGURING DHCP OR STATIC IR 110 VEE EEE EE 110 TURNING E Ee 110 MENN TEN 111 SBN VEV Np rn 111 BLOE GO EE EE S 111 TURNING BLUETOOTH ON OR OFF sniwnicecannntintecaaiisenvosiatasenetadansntnabaseniileeausiiulexecdtntenendeadaannts 112 CHANGING BLUETOOTH DEVICE NAME arnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnnnrrnnrrrnrnnerrnrrrrrrnnnnnnnnnnennne 112 PAIRING GXP2200 WITH A BLUETOOTH D EMICE 112 CONNECTING TOA BLUETOOTH DEMICE 113 SENDING AND RECEIVING FILES VIA BLUETOOTH rrrrnnnnnnnnnnnnnnrnnvvvnnrrrnrrrnnnnnnnnrrrrrnnnnnnennnn 113 DISCONNECTING A BLUETOOTH DEVICE runnnnvnnrnrrrrrrnnnnnnnnnnrrrnnnnnrvvrnrrrrrrrrnnnnnnnnrrrrnnnnnnneeene 113 UNPAIRING A BLUETOOTH DEVICE u tesseecccceceeeeeeeeeeeeeneaaanaaeeecesseeeeeeeeeeseeeeaaaaaaaaaasseneeeeeeeess 114 ER HE DEL 114 ES gt EE NE NE 114 DN 115 GXP2200 WEB SUSEN Se 116 ACGGESSING GP 2200 WEB GU siiiisransannnncntacennents e ea a A 116 OE FINON S EN 118 FATU Mra IN TINS rset settee Sects snveih ca E E E E 118 SIATUS NCCOUNT STATUS ipren poian aikan i Ria EEan E ei aee Ee iE pi aaea 118 STAT UJ NETWORK STAT E 118 STATUS ENN 119 FET PAGE IN OI LEE 119 ACCOUNT GENERAL SETTINGS cccccceeeeeeeeeeeeeeeeenaaaaaaaaeesecseeeeeeeeeseseeseaaaaaaaaaessseeneeeeeeess 119 Tee ER RTR EE RRE 120 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 3 of 159 E istan
86. example in the following figure YouTube app and FlashPlayer have been downloaded and installed already while FruitNinja app is still in downloading process Progress bar will show in downloading process and you could cancel the downloading by tapping on the Cancel icon Download Em CH 11 56 AM FruitNinja 48 rm ove Aae AngryBirds 12 09 12 10 00 21 Version 1 6 3 Storage 18 60 M Installed Skype 12 09 12 10 00 02 I Version 2 6 0 95 Storage 11 55 M Installed YouTube 12 09 12 09 59 20 Version 2 5 16 Storage 3 42 M Installed Market Download Installed Exit Figure 94 GXP2200 GS Market Download e Uninstall an app Tap on the Installed option in GS Market a list of installed apps will show Touch Uninstall icon on the right hand side of the installed app then confirm to uninstall Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 88 of 159 andstream nnovative IP Voice amp Video Installed Em E qe O 10 49 Is installed 9 Apps 0 can be updated Facebook im Version 1 8 2 Storage 3 92 M Uninstall You YouTube mm IO version 2 1 6 Storage 814 53 K Uninstall Angry Birds Rio Tm gt Version 1 4 4 Storage 22 18 M Uninstall m Market Download Installed Exit Figure 95 GXP2200 GS Market Installed Package installer SES fy 4 C 10 49 SEENEN EE EE You YouTube Uninstall application Cancel Figure 96 GXP2200 GS Market Confirm Uninstall IP LOCATION The IP Location app provide
87. f set to Yes the SIP user s registration information will be cleared when the phone reboots The SIP Contact header will contain to notify the server to unbind the connection The default setting is No Specifies the frequency in minutes in which the phone refreshes its registration with the specified registrar The default setting is 60 The maximum value is 64800 minutes about 45 days The amount of time in seconds in which the phone will retry the registration process in the event that is failed The default setting is 20 Defines the local SIP port used to listen and transmit The default setting is 5060 for Account 1 5062 for Account 2 5064 for Account 3 5066 for Account 4 5068 for Account 5 and 5070 for Account 6 When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically The phone supports synchronized and non synchronized MWI The default setting is No The SIP Session Timer extension in seconds that enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh via an UPDATE or re INVITE message the session will be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The default setting is 180 The minimum session expiration in seconds The default setting is 90 As a Calle
88. feature is disabled The default setting is No Configures the number of voice frames transmitted per packet When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For end users it is recommended to use the default setting as incorrect settings may influence the audio quality The default setting is 2 Selects either Fixed or Adaptive based on network conditions The default setting is Adaptive If set to Yes the video will be started automatically when answering SIP video call The default setting is Yes Configures the preference of video request handling during an audio call Users could select prompt accept automatically or deny automatically The default setting is prompt Configures the prefix to be added to each dialed number A dial plan establishes the expected number and pattern of digits for a telephone number This parameter configures the allowed dial plan for the phone Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx atleast 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing h bh g the OR operand h the a
89. from contacts to blacklist Once Add from contacts option is touched the contacts information will show Check uncheck on the contacts entry to make selections Then tap on Select to add it them into the blacklist You can also Check All entries Uncheck All entries and Invert All the selection by tapping on the corresponding buttons on the bottom Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 69 of 159 E istan Innovative IP Voice amp Video d 7 10 57 AM Nick p 641 gem Bob p 642 Check All Uncheck All Invert All Select Figure 63 Add Number From Contacts The following figure shows Add from Call history to blacklist Once Add from Call history option is touched the Call history information will show Check uncheck on the call history entry to make selections Then tap on Select to add it them into the blacklist You can also Check All entries Uncheck All entries and Invert All the selection by tapping on the corresponding buttons on the bottom Call History FL 10 58 AM Bob White w 641 am 643 e 643 642 eg 642 Louis Huynh p Check All Uncheck All Invert All Select Figure 64 Add Number From Call History To delete blacklist entry tap on Delete button in Figure 60 GXP2200 Blacklist The following screen with all the blacklist entries will show Select the number you would like to remove from by tapping on the checkbox on the right hand side Then touch the Delete button on the bottom You can
90. g and configuring the GXP2200EXT with GXP2200 please refer to the GXP2200EXT user manual http www grandstream com Support SAFETY COMPLIANCES The GXP2200 phone complies with FCC CE and various safety standards The GXP2200 power adapter is compliant with the UL standard Use the universal power adapter provided with the GXP2200 package only The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If the GXP2200 phone was purchased from a reseller please contact the company where the phone was purchased for replacement repair or refund If the phone was purchased directly from Grandstream please contact Grandstream Support for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification A Warning Use the power adapter provided with the phone Do not use a different power adapter as this may damage Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 20 of 159 ndstream Innovative IP Voice amp Video the phone This type of damage is not covered under warranty Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 21 of 159 Andstream Innovative IP Voice amp Video GETTING TO KNOW GXP2200 USING THE TOUCHSCREEN When the phone boots up in HOME screen the LCD will display as below A registered account is shown in the following figure and users might need register the
91. h play mode Figure 106 GXP2200 Media Player Playing To view the lyrics touch the frequency bar on the above figure Local lyrics file is required to display the lyrics Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 94 of 159 Andstream nnovative IP Voice amp Video Playing gt O P 6 51PM I must be strong and carry on Cause I know I don t belong Here In heaven Would you hold my hand If I saw you In heaven Would you help me stand If I saw you In heaven gt l e Figure 107 GXP2200 Media Player Lyrics e Video On Local Files tab select Video to bring up the screen for the detected video files User could Sort or Edit the video files similar to the operations for Music files as described above e Folder On Local Files tab select Folder to display the folders where all the media files are located The directory path and number of media files in each folder will show in the list so users could easily locate the files Folder 2 m mm USI Figure 108 GXP2200 Media Player Folder Users could add the media files in a folder to Playlist here Tap on Edit button and following screen will show Click on the checkbox on the right hand side of the folder to select Then touch Add to Playlist An option list will show for users to select a Playlist to add the files to The Member number indicates the number of selected folders in the list Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 95 of 159
92. he file encoding format for XML phonebook download The default setting is UTF 8 Specifies server address to download the XML phonebook file GXP2200 USER MANUAL Page 138 of 159 Deg Innovative IP Voice amp Video Press Download button to start downloading the XML phonebook to the phone Download Now Specifies download interval in minutes The phone will automatically Download Interval send download request to the download server based on the download interval A Note For more information on XML Based Downloadable Phonebook on GXP2200 please refer to the GXP2200 XML Phonebook Guide in the following link http www grandstream com products gxp series gxp2200 documents gxp2200 xml phonebook guide p df MAINTENANCE LDAP BOOK Server Address Configures the IP address or domain name of the LDAP server Port Configures the LDAP server port The default port number is 389 Configures the LDAP search base This is the location in the directory where the search is requested to begin Base DN Example dc grandstream dc com ou Boston dc grandstream dc com Configures the bind Username for querying LDAP servers Some User Name LDAP servers allow anonymous binds in which case the setting can be left blank Bae Configures the bind Password for querying LDAP servers The field can be left blank if the LDAP server allows anonymous binds Specifies the name attributes of each record which are returned in the LDAP se
93. he page forward exit or select text from the web page Browser C 4 52 PM http www grandstream com Li Support e Ansrain Figure 67 GXP2200 Web Browser ae To open Bookmarks Most visited pages History tap the icon mi on the top right in the figure above To zoom in zoom out place two fingers on the blank area of the web page then pinch together or spread out Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 72 of 159 ndstream Innovative IP Voice amp Video Bookmarks CL 4 56 PM Bookmarks Googl yr Add Figure 68 GXP2200 Web Browser Bookmarks CALCULATOR Calculator app could be used to solve simple arithmetic problems as well as more complex equations Tap on the MENU button then users could switch the operation between Basic panel and Advanced panel Or users could simply slide to the left and right to switch between Basic panel and Advanced panel Calculator 7 18 31 Ax 1 5 1 75 CLEAR MAGE 6 Figure 69 GXP2200 Calculator Basic Panel Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 73 of 159 E istan Innovative IP Voice amp Video Calculator Figure 70 GXP2200 Calculator Advanced Panel CALENDAR In Calendar app users could create modify and view the events as well as configure the Calendar to provide notification for the upcoming events e In Calendar app press the MENU button C Users could add New event view events by Month vie
94. hen paused tap on to resume playing e Play previous Tap on gt e Play next Tap on pi e Goto Playlist Tap on e Shuffle Tap on 2 eh e Repeat the current music Tap on e More options Press the MENU button C options such as Add to Playlist Use as ringtone Delete will show Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 101 of 159 andstream Innovative IP Voice amp Video e Play music in background When the music is playing tap on HOME button to go back to main screen The music will still be played in the MUSIC app running in background Q 3 53 PM m D 4 Bob Acri Bob Acri ER Library Party shuffle Add to playlist Use as ringtone Delete Figure 120 GXP2200 Music Now Playing MENU Options SEARCH GXP2200 Search app could be used to search information in web or in GXP2200 e Launch Search app Return to HOME Le first and press the search button Ca Or directly open the Search app from onscreen MENU e Type to Search gt Search on Web Type in the content you would like to search from the onscreen keyboard and then press Go A new web page will be opened listing the searching result Search CI 1 42 PM Q grandsream gt E A grandstream e Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 102 of 159 andstream Innovative IP Voice amp Video Figure 121 GXP2200 Search Search on Web gt Search in GXP2200 Type in the content you would like
95. ice amp Video FACTORY FUNCTIONS AND FACTORY RESET FACTORY FUNCTIONS To check the functions of GXP2200 LED LCD Keyboard and Audio open the GXP2200 onscreen MENU gt Diagnosis to perform the diagnosis when troubleshooting the device Tap on the option and follow the instructions on each to perform e LCD Diagnosis e LCD Off e Keypad Diagnosis e Touch Screen Diagnosis e LED Diagnosis e BLF Expansion Board Diagnosis e Audio Loopback RESTORE TO FACTORY DEFAULT VIA LCD MENU A Warning Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider There are two methods to restore the GXP2200 to the factory default settings 1 On GXP2200 idle screen press MENU button and tap on Settings Or go to onscreen MENU gt Settings 2 Tap on Advanced Settings gt Factory Reset the following figure will show Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 158 of 159 fream Innovative IP Voice amp Video Factory Reset Factory reset will erase all your configurations Factory Reset Figure 148 GXP2200 LCD Factory Reset 3 Tap on Factory Reset a confirmation message will show Tap on OK to confirm Factory Reset Factory reset will erase all your configurations Do you
96. igits There are 3 supported modes in audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs via RTP RFC2833 or via SIP INFO The default setting is RFC2833 This parameter sets the payload type for DTMF using RFC2833 Default is 101 4 different vocoder types are supported on the phone including G 711 A law PCMA G 711 U law PCMU G 722 and G 729A B Users can configure vocoders in a preference list that is included with the same preference order in SDP message Arrange your preferred vocoder orders using the Up and Down button If set to Yes RFC5168 support will be enabled for video call The default setting is No Configures bit rate for video call The default setting is 500 kbps Configures H 264 codec payload type ranging from 96 127 The default setting is 99 Enables the SRTP mode based on your selection from the drop down menu The default setting is Disable Controls the silence suppression VAD feature of the audio codec G 723 GXP2200 USER MANUAL Page 123 of 159 Voice Frames Per TX Jitter Buffer Type ACCOUNT CALL SETTINGS Start Video Automatically Remote Video Request Dial Plan Prefix Dial Plan Firmware Version 1 0 3 26 san Innovative IP Voice amp Video and G 729 If set to Yes when silence is detected a small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this
97. igure 80 GXP2200 Contacts New Contact 79 Figure 81 GXP2200 Contacts Edit Contact rrrrrnnnnnronrrnnnrnrvvrrnnnnnrrnnnnnnnnernrnnnnnrrnnrnnnnnrrnnnnnnnnsrnnnnnnsnsenn 80 Figure 82 GXP2200 Contacts Storage Status rrrrnnrrrrrrrnnnnrrrrvrnnnnrrrnrrnnnnrrrnrnnnnnrrrnnnnnnnrennnnnnnnsennnnnnsnsenn 81 Fig re 83 I GXP2200 Contacts Import TT 81 Figure 84 GXP2200 Contacts Export ie 82 Figure 85 GXP2200 Contacts Download Pie 82 Figure 86 GXP2200 Contacts Options Display Options rrrernnnnnrrvvnnnnnnrrrvnnnnnerrrennnnnerreennnnnererennnnneneeene 83 Figure 87 gt GXP2200 Contacts Ontions ACCOUMIS EE 83 Figure 88 GXP2200 Email Setup Wizard Set Up Email rrrnrrnnnnnronnnnnnnnvvnrnnnnnnvnnrnnnnnnennnnnnnnnennnnnnsnsnn 84 Figure 89 GXP2200 Email Setup Wizard Press Next or Manual For Quick Gen 84 Figure 90 GXP2200 Email Setup Wizard Select IMAP rrrrnnnnnnnnnrnnnnnnnnnnnnvnnnnnnennnnnnnnsennnnnnnnnennnnnnsnsenn 84 EN PM 87 Figure 92 GXP2200 GS Market Game 87 Figure 93 GXP2200 GS Market Search App 88 Figure 94 GXP2200 GS Market Download 88 Figure 95 GXP2200 GS Market Installed EE 89 Figure 96 GXP2200 GS Market Confirm Uninstall rrrrnnnnrnnnnnnnnnrrrnnnnnnnrrnrnnnnnrrnnrnnnnnnennrnnnsnnennnnnnsnsenn 89 FIGUIC TT lt GXP2200 Locat E 90 Figure 98 GXP2200 LDAP Gettmg is rirarak trainen r anatra ene arannana iaa 90 Figure 99 I GXP2200 LDAF er EE 91 Figure 100
98. initions for Broadsoft Call Center SCA BLF Call Park Notification Hoteling features Enable Call Features Dial Plan Prefix and etc DEFINITIONS e Added Account amp Sync ACCOUNT amp SYNC e Added Storage STORAGE e Added generic XML file provisioning support CONFIGURATION FILE DOWNLOAD e Added ADB support FIRMWARE VERSION 1 0 1 9 e This is the initial version Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 12 of 159 E istan Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream GXP2200 Enterprise Multimedia Phone for Android GXP2200 represents the future of enterprise business telephones in modern Internet age Featuring Android operating system 2 3 and its vast number of 3rd party applications a 480x272 capacitive touch screen TFT LCD dual Gigabit network ports integrated PoE and Bluetooth The GXP2200 delivers superior HD audio quality leading edge telephony features integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning Built with advanced security protection for privacy this enterprise application phone also features broad interoperability with most 3rd party SIP based devices IP PBX and major IMS platforms The GXP2200 is an innovative smart desk phone loaded with tremendous value for Web integrated business communications as well as unprecedented power for advanced custom business applications development a
99. ions Choose Contacts To Display STORAGE Storage shows the internal storage status on the GXP2200 e Total Space Total internal storage space on GXP2200 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 149 of 159 Gs Innovative IP Voice amp Video Storage settings GE 7 12 13 Total Space 3 18GB Apps 49 05MB User data 35 16MB E System space Figure 143 GXP2200 Storage e Apps Storage status for Apps installed on the GXP2200 e User data Storage status on User data directory Tap on User data to access the files in File Manager e System space Storage status of system space on the GXP2200 e Available Available storage space on the GXP2200 LANGUAGE amp KEYBOARD e Select language Tap to open a list of language options for GXP2200 to display with e Select Input Method Tap and users could select English keyboard or Chinese Keyboard e English Input Method Tap to configure English keyboard settings Sound on keypress Popup on keypress touch to correct works Auto capitalization Show settings key Input languages and Word suggestion settings e Chinese Input Method Tap to configure Chinese keyboard settings Audible Touch Tone and Language Switch Button DATE amp TIME e Specify NTP Server Address Assign the URL or IP Address of NTP Server e Set date Set the current date for the GXP2200 e Select time zone Select time zone for the GXP2200 Firmware Version 1 0 3 26 GXP2200 USER MANUA
100. ir own account to have the account status displayed E M Q 18 13 The Status Bar shows time connectivity signal strength 10 0 0 28 p notification information and etc 5700 5 feig Account information displays in this area Up to 6 accounts can be registered and displayed Onscreen MENU icon Tap to access settings and applications Figure 4 GXP2200 Default Main Screen Tap the onscreen MENU icon the settings and applications menu will be brought up as shown below h EP Contacts Call History Blacklist GS Market Ch AW S e E Media Player Gallery Browser oer M 12 lt e Calendar Settings Diagnosis A Figure 5 GXP2200 Onscreen Menu Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 22 of 159 E sen Innovative IP Voice amp Video To fully manipulate the GXP2200 capacitive touch screen use your fingers operate the following on the GXP2200 icons buttons menu items onscreen keyboard and etc e Tap To select items on the screen e g setting options apps To press onscreen buttons e g End or Options softkey during the call To type letters and symbols using the onscreen keyboard e Touch and Hold Touch the item on the screen and hold it without lifting your finger from the screen till an action occurs For example touch and hold on a picture to bring up operation options such as Open Copy Move Rename and etc e Drag Touch and hold an item for a fe
101. ive IP Voice amp Video EXPERIENCING THE GXP2200 APPLICATION PHONE Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to bring convenience and color to both your business and personal life Android is a trademark of Google Inc Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 161 of 159
102. lt setting is No If set to Yes the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response The default setting GXP2200 USER MANUAL Page 122 of 159 SIP T1 Timeout SIP T2 interval Remove OBP from route Enable SCA Shared Call Appearance Enable Bargeln Auto filling Pickup Feature Code Pickup Feature Code Line seize Timeout ACCOUNT CODEC SETTINGS DTMF DTMF Payload Type Preferred Vocoder Enable RFC5168 Support Video Bit Rate H 264 Payload Type SRTP Mode Silence Suppression Firmware Version 1 0 3 26 san is No SIP T1 Timeout in seconds The default setting is 0 5 sec SIP T2 Interval in seconds The default setting is 4 sec Configures to remove outbound proxy from route This is used for the SIP Extension to notify the SIP server that the device is behind a NAT Firewall The default setting is No If set to Yes the Shared Call Appearance Broadsoft Standard will be used for the registered account The default setting is No If set to Yes the user could barge onto an active call on a shared line The default setting is No If set to Yes the call park feature code will be automatically filled in The default setting is Yes Configures the pickup feature code for call park Configures the timeout before the line can be seized in seconds The default setting is 15 This parameter specifies the mechanism to transmit DTMF d
103. minutes 7 days Defines the hour of the day to check the HIT TP TFTP server for firmware upgrades or configuration files changes Defines the day of the week to check the HTTP TFTP server for firmware upgrades or configuration files changes Defines the rules for automatic upgrade Always Check at bootup when F W pre suffix changes Skip the Firmware Check If set to Yes the phone will automatically start upgrading after downloading the firmware files Otherwise users would need confirm in the prompted message in LCD to start upgrading process The default value is Yes Authenticates configuration file before acceptance The default setting is No Restore to factory default settings The URL IP address for the syslog server Selects the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR Syslog messages are sent based on the following events GXP2200 USER MANUAL Page 136 of 159 MAINTENANCE LOGCAT Clear Log Log Tag Log Priority MAINTENANCE DEBUG Capture Trace View Trace MAINTENANCE LANGUAGE Language MAINTENANCE TR 069 Enable TR 069 ACS URL ACS Username ACS Password Periodic Inform Enable Firmware Version 1 0 3 26 san Innovative IP Voice amp Video e product model version on boot up INFO level e NAT related info INFO level e sent or received SIP message DEBUG level e SIP message summary INFO level e inboun
104. nce of a hub switch or free ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 Users will need this number to access the Web GUI For example if the phone shows 192 168 40 154 please enter http 192 168 40 154 in the address bar of the browser The default login name for the administrator is admin The default administrator password is set to admin The default login name for end users is user while the default user password is set to 123 When changing any settings always SUBMIT them by pressing the Save button on the bottom of the page and then clicking the Apply button on the top of the page to apply the configuration changes For those options with Ob next to it in the Web page users must reboot the phone for the changes to take effect Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 117 of 159 DEFINITIONS san Innovative IP Voice amp Video This section describes the options in the GXP2200 Web GUI As mentioned you can log in as an administrator or an end user e Status Displays the Account Status Network Status and System Info of the phone e Account 1 6 To configure each of the SIP accounts e Advanced Settings To configure General Settings Call
105. nd a pause of OFF ms and then repeat the pattern Up to three cadences are supported This adjusts the call waiting tone volume The default setting is Low This defines the ring cadence for the phone The default setting is c 2000 4000 ADVANCED SETTING MPK GENERAL SETTINGS FOR MPK APP BLF Call pick Prefix Event List URI Firmware Version 1 0 3 26 Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key The default setting is for each account Configures the eventlist BLF URI on the phone to monitor the extensions in the list with multi purpose keys The server side has to support this feature Users need configure an eventlist BLF URI on the service side first i e BLF1006 myserver com with a list of extension included On GXP2200 USER MANUAL Page 130 of 159 san Innovative IP Voice amp Video the phone in this eventlist BLF URI field fill in the URI without the domain i e BLF1006 ADVANCED SETTING MPK LCD SETTINGS FOR MPK APP Key Mode MPK List Account Name UserID Display Format Firmware Version 1 0 3 26 Assigns a function to the Multi Purpose Key from the MPK App installed on the GXP2200 The MPK App can be downloaded from GS Market The key mode options are Speed Dial Press to dial the extension configured in UserlD field Busy Lamp Field BLF Monitor the extension status as configured in UserID field Call Transfer Transfer the cu
106. nd personalization This user manual is designed to help you understand how to configure and manage the GXP2200 Enterprise Application Phone Besides demonstrating how to install this unit with ease this manual will explain how to fully utilize the phone s voice calling features as well as explore all the built in feature rich applications A Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty A Warning Please do not use a different power adapter with the GXP2200 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com Support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 13 of 159 andstream Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS 480x272 pixel capacitive touch screen TFT LCD HD wideband audio superb full duplex hands free speakerphone with advanced acoustic echo cancellation and excellent double talk performance 6 lines with up to 6 SIP accounts u
107. nglish Input Method GXP2200 Onscreen Keyboard Lowercase GXP2200 Onscreen Keyboard Capital Uppercase GXP2200 Onscreen Keyboard All Uppercase English Keyboard Number and Symbols Chinese Keyboard Number and Symbols GXP2200 Keyboard GXP2200 Status Bar GXP2200 Status Bar Notification GXP2200 Status Bar Process GXP2200 Status Bar System Settings GXP2200 Account Registration Status GXP2200 Call Screen GXP2200 Call History Screen One Entry Selected GXP2200 Contacts Screen GXP2200 Messages Screen Making Call Via Bluetooth Headset Single Incoming Call Multiple Incoming Calls Auto Answer Option in Web GUI Auto Answer Option in LCD Switching To Bluetooth Headset Call On Hold GXP2200 Multiple Calls Screen Blind Transfer Auto Attended Transfer Auto Attended Transfer Transferring Auto Attended Transfer Split Attended Titi 1 ls nauairicwrnteuntcadecusitewiamunttendaes tuunitustinctantunneutieuntinudimuateusinewtsedemmnteeineanteedunnmacanesuetieatnens GXP2200 USER MANUAL Page 6 of 159 E istan Innovative IP Voice amp Video Figure 39 GXP2200 Conference Screen cccccsscccceccceseceeecccsseeeeccccseeeeessccseseeesccaseneeessceseeeeessceseeeeeses 50 Figure 40 Invite Party to Conference 50 Figure 41 3 way Conference Call Established nnn000nnnnnn0nnnnensnnnnnonennnnnsnrnnnrrnnnnrrnssnnrrrrnrnneresennrrennenne 51 Figure 42 New Voicemail Notifica
108. nnnnnnennnnnnnnrennnnnnsnsennnnnnsnsenn 69 Figure 63 AO Number From GONE Svarene 70 Figure 64 Add Number From Call History rrrrnnrrrrnnnnnnnrvrrrnnnnnrennrnnnnnrvnnnnnnnnrrnnnnnsnssennnnnnnsennnnnnsnnennnnnnsnsenn 70 Figure 65 Delete Entry From Blacklist AA 71 Figure 66 Delete Entry From Blacklist ccccccccsesccecseeeeeeseeseeeseeeeeeeseeeeeeseaseeesaeeeessegeeeesaaueeeeseneeessaeees 72 FE PA Web BNR 72 Figure 68 GXP2200 Web Browser Bookmarks rrrrnnnnnrvrrrnnnnnrvvrrnnnnnrvnnnnnnnnrrnrnnnnnrennnnnnenrennnnnnnnsennnnnnsnsenn 73 Figure 69 GXP2200 Calculator Basic Panel 73 Figure 70 GXP2200 Calculator Advanced Panel 74 Figure 71 View Calendar Events by Month 74 Figure 72 View Calendar Events by Day 75 Figure 73 GXP2200 Calendar Screen Edit Event 75 Figure 74 GXP2200 Call History All Calls cccccccccccseeeeceeeeeeeeeeeeseaeeeceeeseaeeeeeeeseeeeeeeeesseaeeeeesesageeeneeeas 76 Figure 75 GXP2200 Call History Entry Details E 77 Figure 76 GXP2200 Call History Entry Operations rrrrrnnnnnrnnnrnnnnnrvnnrnnnnnrrnnnnnnnnrnnnnnnnnrennnnnnsnrennnnnnsnsenn 77 Figure 77 GXP2200 Clock Gcreen 78 Figure 78 GXP2200 Alarm SCreen ccccccsseeceecsceseeeeeccceseeeeeccceenceesscceneeessocseeeeesscaseneensccgeeneensaceseeeesses 78 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 7 of 159 C istan Innovative IP Voice amp Video Figure 79 GXP2200 CoMmtaciS SCION EE 79 F
109. ns View Details Edit number before calling Add to Contacts Add to Blacklist Send text message Delete call history Call History 258 Operations View Details Edit number before calling Add to Contacts Add to Blacklist Figure 76 GXP2200 Call History Entry Operations CLOCK e Use Clock to display the date and time on your screen Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 77 of 159 andstream Innovative IP Voice amp Video Q 4 46 PM 4 46 Friday june 1 d Figure 77 GXP2200 Clock Screen e Turn on night mode by tapping on 6 Gm e Setup alarm by tapping on the icon eo Alarms LX 18 54 08 30 Mon Tue Wed Thu Fri 09 00 Sat Sun areal e Figure 78 GXP2200 Alarm Screen CONTACTS GXP2200 supports up to 1000 entries in contacts Users can manage their contacts by adding deleting modifying downloading from the TFTP HTTP server importing and exporting the contact to external storage Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 78 of 159 andstream nnovative IP Voice amp Video Contacts 3 CI 2 59 PM CA Bob White 771 AX Emily Green 718 J D I enes Bond DC Add Delete Search Options Figure 79 GXP2200 Contacts Screen e Add contact Tap on Add to bring up screen to edit New contact Enter contact information eg First name Last name Phone number Email address and etc When there are more than one Phone number
110. o phones if Both phones have public IP addresses Or Both phones are on the same LAN VPN using private or public IP addresses Or Both phones can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP call please follow the steps below Off hook the phone or select account in the idle screen to bring up call screen on GXP2200 Under Mode button in the call screen tap on it and select the mode as IP Call Input the 12 digit target IP address For example if the target IP address is 192 168 1 60 and the port is 5062 i e 192 168 1 60 5062 input the following 192 168 1 6045062 The key represents the dot and the key represents the colon Press SEND key or tap on ET audio call KE video call button to dial A Note The will represent colon in direct IP call rather than SEND key as in normal phone call Port number is not mandatory when making direct IP call Users need activate the first account on the GXP2200 to complete direct IP call If you have a SIP server configured direct IP call still works If the devices are behind NAT users might need configure NAT Traversal before using direct IP call If you are using STUN direct IP call will also use STUN The phone needs to configure option User Random Port to No to accept direct IP calls In GXP2200 Contacts if the number is using IP address direct IP call can be ma
111. ocking the Caller ID to be displayed The default setting is No If set to Yes anonymous calls will be rejected The default setting is No Configures Call Log setting on the phone You can log all calls only log incoming outgoing calls or disable call log The default setting is logging all calls The default setting is Log All Different soft switch vendors have special requirements Therefore users may need select special features to meet these requirements Users can choose from Standard Broadsoft CBCOM RNK China Mobile ZTE IMS Mobotix ZTE NGN or Huawei IMS depending on the server type The default setting is Standard This feature is used for Broadsoft call feature synchronization When it s set to Broadsoft DND and Call Forward features can be synchronized with Broadsoft server If set to Yes the local call feature code on the phone can be used Otherwise the feature code will need to be provided from the server side The default setting is No Defines the timeout in seconds for no key entry If no key is pressed after the timeout the digits will be sent out The default value is 4 seconds Defines the timeout in seconds for the rings on no answer The default setting is 60 If set to Yes when the phone hangs up as the conference initiator the conference call will be transferred to the other parties so that other parties will remain in the conference call Allows users to configure the key
112. of 159 clean Innovative IP Voice amp Video A Note e For 4 way conference and 5 way conference PCMA and PCMU are the supported codec in current firmware version e During the 3 way conference if the initiator of the conference hangs up the conference will end If users wish to allow the remaining 2 parties to stay in conversation after the initiator hangs up the conference initiator should set Transfer on 3 way Conference Hang up to Yes in web GUI gt Account page gt Call Settings This would allow the remaining parties to stay in the conference after the initiator exists the conference VOICEMAIL MESSAGE WAITING INDICATION When there is new voicemail the Message Waiting Indication MWI LED icon will blink in red on the upper MIR right corner of the GXP2200 Also in the status bar Voice Mail icon will shows up as a notification To C a retrieve the voicemail press the Message button and tap on the account to dial into the voicemail box Then follow the Interactive Voice Response IVR for the message retrieval process For each account the Voicemail User ID can be set up under web GUI gt Account X gt General Settings Voice Mail User When dialing out this Voicemail User ID will be used to access the voicemail message 05 06 2012 pS 1 9 3 43 PM Process System Settings Notifications Voice Mail You have new Voice Mail 3 43 PM Figure 42 New Voicemail Notification Firmware Version 1
113. or HTTP server and conduct a local firmware upgrade A free windows version TF TP server is available for download from http www solarwinds com products freetools free tftp server aspx http tftod32 jounin net Instructions for local firmware upgrade via TFTP 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXP2200 device to the same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the GXP2200 End users can also choose to download a free HTTP server from http httod apache org or use Microsoft IIS web server Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 156 of 159 E istan Innovative IP Voice amp Video A Note When the GXP2200 boots up it will issue TFTP or HTTP request to download a configuration XML file named cfgxxxxxxxxxxxx followed by cfgxxxxxxxxxxxx xml where XXXXxXXXXXXXX is the MAC address of the phone Le cf9000b820102ab and cfq000b820102ab xml If the download of CFOXXXXXXXXXXXX XMI file is not Successful the provision program will download a generic cfg xml file The
114. ount 1 Call forward Account 2 Displayed in status bar when call forward is set up for account 2 Call forward Account 3 Displayed in status bar when call forward is set up for account 3 Call forward Account 4 Displayed in status bar when call forward is set up for account 4 Call forward Account 5 Displayed in status bar when call forward is set up for account 5 GXP2200 USER MANUAL Page 26 of 159 andstream Innovative IP Voice amp Video Call forward Account 6 Displayed in status bar when call forward is set up for account 6 Alarm Displayed in status bar when there is alarm set up DND Displayed in status bar when DND is on Mute Displayed in status bar when the ongoing call is muted Network disconnected Displayed in status bar when network is not connected Network connected Displayed in status bar when network is connected USB connected Displayed in status bar when USB storage device is connected SD Card inserted Displayed in status bar when SD card is inserted SD Card space full Displayed in status bar when the inserted SD card s space is full Voicemail Displayed in status bar when there is new voicemail Bluetooth Displayed in status bar when Bluetooth is enabled Calendar event Displayed in status bar when calendar has event scheduled Playing Media Player is currently playing files Wi Fi signal strength Displayed in status bar when Wi Fi is used ONSCREEN KEYBO
115. p on the LAN The default setting is Yes Allows device to get provisioned for Time Zone from DHCP Option 2 in the local server automatically The default setting is No Controls the date time display according to the specified time zone 12 hour or 24 hour time display format Configures the date display format on the LCD The following formats are supported e Normal M DD YYYY 1 31 2012 e YYYY MM DD 2012 01 31 e MM DD YYYY 01 31 2012 e DD MM YYYY 31 01 2012 The default setting is DD MM YYYY MAINTENANCE WEB SSH ACCESS Disable SSH Access Method Firmware Version 1 0 3 26 If set to Yes the phone will not allow any SSH access to the phone The default setting is No Allows users to select HTTP or HTTPS for Web Access The default GXP2200 USER MANUAL Page 134 of 159 Port Admin Password Confirm Admin Password User Password Confirm User Password MAINTENANCE UPGRADE Lock Keypad for Update XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Firmware Version 1 0 3 26 Deg Innovative IP Voice amp Video setting is HTTP By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizing the web port Allows users to change the admin password The password field is purposely hidden after clicking the Save button for security purpose This fi
116. p to 5 way conference phonebook with up to 1000 contacts call history with up to 500 records Support Android operating system 2 3 and the vast number of 3rd party Android applications including Skype Google Voice Microsoft Lync Client Youtube Facebook Twitter Pandora etc advanced SDK toolkit for custom business application develooment and deployment control Dual switched auto sensing 10 100 1000Mbps network ports PoE Bluetooth USB SD EHS Electronic Hook Switch with Plantronics headsets capability to connect power up to 4 cascaded extension modules with LCD display GXP2200 EXT Automated provisioning using TR 069 or AES encrypted XML configuration file TLS SRTP HTTPS for advanced security and privacy GRANDSTREAM GXP2200 GRANDSTREAM P Y Blackitst Market Figure 1 GXP2200 Front View Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 14 of 159 san Innovative IP Voice amp Video GXP2200 TECHNICAL SPECIFICATIONS Protocols and Standards Network Interfaces Graphic Display Bluetooth Auxiliary Ports Feature Keys Voice Codec Audio Codec Video Decoder Telephony Features Sample Applications Applications Deployment HD Audio Extension Module Firmware Version 1 0 3 26 Table 1 GXP2200 Technical Specifications SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP LDAP TR 069 802 1x
117. park Seize Line Timeout s Configures the timeout before the line can be seized in seconds The default setting is 15 seconds VYVVV Y e Call Forwarding Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 143 of 159 E sen gt None Call forwarding feature is disabled This is the default setting Unconditional Forward all calls to particular number gt Time based Set a time range In the time range calls are forwarded to the number specified in In v Time Forward To out the time range calls are forwarded to the number specified in Out Time Forward To gt Others When phone is busy calls are forwarded to the number specified in Busy To when incoming calls are not answered those calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in No Answer Timeout s NETWORK Users can configure Ethernet Wi Fi Bluetooth VPN PPPoE and other advanced settings under Network e Ethernet Check uncheck to turn on off Ethernet so that users can connect to LAN networks e Ethernet Settings Configure Ethernet Devices Address Type DHCP or Static IP If Static IP is used enter the information for IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server e Wi Fi Check uncheck to turn on off Wi Fi so that users can connect to Wi Fi networks e Wi Fi Settings Check uncheck to turn on off Wi Fi Network notification Select the scanned SSID in the dete
118. ption for Wi Fi KR gg C Se E to turn it on off ADDING WI FI NETWORKS GE de Once Wi Fi is turned on GXP2200 will automatically start the scanning within the range Go to GXP2200 s Settings Touch Network Touch Wi Fi Settings A list of Wi Fi networks will be displayed as scanning result Tap on the SSID and enter the correct password information to connect to the selected Wi Fi network The phone will start connecting to the Wi Fi The status bar will show Wi Fi signal strength Once it s added and the password is remembered the GXP2200 will connect to it again when the SSID is within the range USING STATIC IP WITH WI FI Static IP could be used for Wi Fi connection To configure static IP settings with Wi Fi following the steps below 1 Goto GXP2200 s Settings 2 Touch Network 3 Touch Wi Fi Settings 4 Press Menu button and tap on Advanced to bring up advanced options 5 Under IP settings section select Use static IP to enable static IP first Then configure IP address Gateway Netmask DNS 1 and DNS 2 address 6 Once completed the Static IP settings will be saved and used for Wi Fi connection BLUETOOTH Bluetooth is a proprietary open wireless technology standard for exchanging data over short distances from fixed and mobile devices creating personal area networks with high levels of security On GXP2200 users could use Bluetooth to transfer files share contact information with
119. r select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher The default setting is Omit As a Callee select UAC to use caller or proxy server as the refresher or select UAS to use the phone as the refresher The default setting is UAC The Session Timer can be refreshed using the INVITE method or the UPDATE method Select Yes to use the INVITE method to refresh the session timer The default setting is No If set to Yes and the remote party supports session timers the phone GXP2200 USER MANUAL Page 121 of 159 Callee Request Timer Force Timer Enable 100rel Use Privacy Header Use P Preferred Identity Header SIP Transport Symmetric RTP Support SIP Instance ID Validate Incoming SIP Messages Authenticate Incoming INVITE Firmware Version 1 0 3 26 san Innovative IP Voice amp Video will use a session timer when it makes outbound calls The default setting is No If set to Yes and the remote party supports session timers the phone will use a session timer when it receives inbound calls The default setting is No If Force Timer is set to Yes the phone will use the session timer even if the remote party does not support this feature If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To turn off the session timer select No The default setting is No The use of
120. r other locations other than GS Market and Google Play A Warning To protect the GXP2200 and personal data it is recommended to download applications only from GS Market e Manage applications Tap to open a list of all the applications and other software installed on the GXP2200 along with their sizes and tools to manage them e Running services Tap to open a list of applications processes and services that are currently running or cached e Storage use Tap to open a list of all applications on the GXP2200 with information about the storage they use ACCOUNT amp SYNC Account amp Sync allows users to add account from Google Corporate Skype installed by users first and etc Users could also configure the sync settings for the GXP2200 to use those account for Google Play and Contacts Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 146 of 159 andstream Innovative IP Voice amp Video Accounts amp Sync 5 General sync settings Background data L Applications can sync send and receive data at any time ee Auto sync Pi Applications sync data automatically h Manage accounts Figure 137 GXP2200 Account amp Sync Tap Add account on the above figure and follow the setup wizard to add account The following example shows adding a Google account Add an account O Skype 8 p Corporate E Google Figure 138 GXP2200 Account amp Sync Add An Account Firmware Version 1
121. r the HTTP HTTPS server HTTP HTTS Password The password for the HTTP HTTPS server gt Firmware Server Path This defines the server path for the firmware server It can be different from the configuration server for provisioning gt Config Server Path This defines the server path for provisioning lt can be different from the firmware server for upgrading v Syslog gt Syslog Level Select the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 151 of 159 C istan Innovative IP Voice amp Video gt Syslog Server Address The URL IP address for the syslog server e Factory Reset Open and tap on Factory Reset to restore the GXP2200 to factory default settings REBOOT Tap on Reboot to reboot the device Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 152 of 159 Gs Innovative IP Voice amp Video UPGRADING AND PROVISIONING The GXP2200 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP HTTP or HTTPS the server name can be FQDN or IP address Examples of valid URLs firmware grandstream com fw ipvideotalk com gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXP2200 They are Keypad Menu and Web GUI e Configure via keypad Menu
122. ransfer e During the active call press TRANSFER button to bring up the transfer screen e Select transfer mode by tapping on the mode selection bar see figure below oS Ck fy O 10 25 Blind Attended Figure 35 Auto Attended Transfer e Enter the digits and then press the Send soft key on the right e When the GXP2200 hears the ringback tone the following screen will show Users could tap on Cancel to cancel the transfer or simply hang up the call to complete call transfer before answer Talking SES ONG fy CX 10 27 Prompt Cancel transfering or end the call to access attended transfer before answer Cancel Figure 36 Auto Attended Transfer Transferring e If the call is answered users could then simply hang up or press the Transfer soft key to Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 47 of 159 andstream nnovative IP Voice amp Video complete the transfer Also before hanging up users can tap on in the following screen to separate the calls when talking to the second established call Talking Fue E O 10 28 Prompt Split the call or end the call to access attended transfer Figure 37 Auto Attended Transfer Split 3 Attended Transfer with 1 Line on Hold and 1 Line Talking e During the active call tap on el in the right panel to make the second call This will place the current call on hold e Dial the number for the second call e Press TRANSFER bu
123. rd feature options are gt Unconditional Forward All the incoming calls will be forwarded to the number set up in All To field Call Forward Type Unconditional e All To 23455432 Figure 47 Call Forward Unconditional gt Time Based Forward All the incoming calls will be forwarded to the number as schedule in the time period During the setup time the call will be forwarded to the number in In Time Forward To field Other period the call will be forwarded to the number in Out Time Forward To field Call Forward Type Time Based e Time Period 9 00 17 00 In Time Forward To 1234567 Out Time Forward To 1122331 Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 55 of 159 andstream Innovative IP Voice amp Video Figure 48 Call Forward Time Based gt Call Forward on Busy Call Forward No Answer The incoming call will be forwarded when the GXP2200 is busy or no answer after certain interval Delayed Call Forward Wait Time s Call Forward Type Others a Busy To 1123456 No Answer To 3333452 No Answer Timeout 5 20 Figure 49 Call Forward Busy No Answer MULTI PURPOSE KEYS The GXP2200 supports multi purpose keys MPK without extension board GXP2200EXT by downloading MPK app from GS Market After downloading the MPK app users could configure the MPK from MPK settings via LCD Menu gt MPK app or via web GUI gt Advanced Settings gt MPK LCD Settings Users could then use Speed Dial Bu
124. ring tone from LCD PERSONALIZED ACCOUNT e Added feature code 50 for enable call waiting and 51 for disable call waiting CALL FEATURES e Added local Music on Hold support ACCOUNT CALL SETTINGS e Added hard key listener event API in GXP2200 SDK FIRMWARE VERSION 1 0 3 2 e Software Matrix System 1 0 3 2 Boot 1 0 3 1 Kernel 1 0 3 1 Recovery 1 0 3 1 e Hardware version GXP2200 V2 2A or higher GXP2200EXT V1 3A e Updated GXP2200EXT information GXP2200 EXTENSION MODULE GXP2200EXT e Updated GXP2200 onscreen keyboard information ONSCREEN KEYBOARD e Added new LED indicator status for screen off USING THE MESSAGE WAITING INDICATOR Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 11 of 159 C istan e Added video call support e Added USB camera support e Updated transfer behavior for auto attended transfer CALL TRANSFER e Added Auto Conference information for 5 way conference 5 WAY CONFERENCE e Added Call Recording support CALL RECORDING e Added MPK APP support MULTI PURPOSE KEYS e Added Broadsoft Shared Call Appearance support SHARED CALL APPEARANCE SCA e Added Call Features support CALL FEATURES e Updated widgets and shortcuts information for idle screen ADDING AN ITEM TO IDLE SCREEN e Added LDAP support LDAP BOOK e Added Voice Assist support VOICE ASSIST e Added Voice Dialer support VOICE DIALER e Added Voice Recorder support VOICE RECORDER e Updated Web GUI option def
125. rrent active call to the extension configured in UserlD field Call Intercom Intercom paging to the extension configured in UserID field Speed Dial via Active Account Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured extension using account 2 Dial DTMF Dial the DTMF digits filled in UserID field during the call Call Park Configure the call park feature code to park or pick up the call The configured MPK will show in the MPK List Users could select Up Down and More to select edit and delete the MPK Selects the SIP Account used for the multi purpose keys Configures the display name for the multi purpose key Configures the UserID for the corresponding multi purpose key mode Configures the display format for the multi purpose keys Users could select display Phonebook Name UserID or UserID Phonebook Name The Phonebook Name is the name saved in GXP2200 Contacts The default setting is Phonebook Name GXP2200 USER MANUAL Page 131 of 159 E ten Innovative IP Voice amp Video ADVANCED SETTING MPK EXT SETTINGS FOR GXP2200EXT BOARD 1 2 3 4 Key Mode Account Name UserID MPK ID Display Format Firmware Version 1 0 3 26 Assigns a function to the Multi Purpose Key on the GXP2200EXT The key mode options are e Speed Dial e Press to dial the extension configured in UserID fi
126. s users could go to Settings gt Language amp Keyboard gt Keyboard Settings e Users could press and hold on the input field for 2 4 seconds to activate the window for Input method configuration Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 30 of 159 E N 0 KA EN i CZ Firmware Version 1 0 3 26 clean Innovative IP Voice amp Video USING THE KEYPAD yr Message Waiting Indicator Menu Back Message Conference Transfer Speaker Figure 16 GXP2200 Keyboard Table 6 GXP2200 Keypad Buttons Contacts Press to view and edit contact information Search Press to search Home Press to go back to Home screen or press and hold it for about 2 seconds the current running applications and a Manage Applications button will show Menu Press to view options for different screen or applications Back Press to go back Hold Press to put call on hold or resume the call Mute Press to mute or unmute the call Headset Press to switch to headset mode Message Press to view voicemail messages Transfer Press to transfer call GXP2200 USER MANUAL Page 31 of 159 E ten Innovative IP Voice amp Video Conference Press to conference call 20 Speaker Res Send Redial UZ Volume A Note To capture a screenshot press the MENU and SEARCH button at the same time Then the screenshot picture will be saved under File Manager gt u
127. s users with a tool to resolve the IP address to the location Users could simply enter the IP address and then tap on Search to view the result Based on the IP address provided the following information will be given Country Region City Latitude Longitude Time Zone and Weather Code This information is useful when configuring the phone to provide personalized settings based on user s location Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 89 of 159 fream Innovative IP Voice amp Video IP Location LX 12 10 PM Country Region CALIFORNIA City YORBA LINDA Latitude 33 888630 Longitude 117 813110 Timezone 07 00 Weather Code USCA1267 Figure 97 GXP2200 Location For example in the above figure the IP address 67 110 250 152 is mapped to Yorba Linda in California USA The time zone is UTC 07 00 and the weather code is USA1267 LDAP BOOK GXP2200 supports LDAP Lightweight Directory Access Protocol e LDAP Setting Users could configure the LDAP settings via LCD Menu gt LDAP Book gt Setting or from web GUI gt Maintenance gt LDAP Book Save the settings after the configuration LDAP Setting LDAP Mail Attributes a 4 LDAP Name Filter i sn 6 cn ud LDAP Number Filter telephoneNumber ly LDAP Mail Filter E LDAP Displaying Name Attributes vcn Sen MtelephoneNumber Figure 98 GXP2200 LDAP Setting Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 90 of 159 andstream nnovative
128. s will automatically put the current call on hold Touch the bars indicating different lines on the right panel to toggle among multiple calls Calling UN 17 44 EE beggen EEN Cancel Figure 33 GXP2200 Multiple Calls Screen CALL TRANSFER The GXP2200 supports blind transfer and attended transfer The default transfer mode is blind transfer Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 45 of 159 andstream Users could configure the Default Transfer Mode to be used on the GXP2200 under web GUI gt Advanced Settings gt Call Features 1 Blind Transfer e During the active call press TRANSFER button to bring up the transfer screen e The default transfer mode is Blind Users could also select transfer mode by tapping on the mode selection bar see figure below e Enter the digits and then press the Send soft key on the right e The call will be transferred and GXP2200 will hang up the call E CG f O 10 24 Blind Attended Figure 34 Blind Transfer A Note e f wrong digits are entered tap on K L to delete the digit one by one e f users would like to cancel the transfer press button to go back to the previous talking screen 2 Auto Attended Transfer Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 46 of 159 andstream nnovative IP Voice amp Video The GXP2200 support auto attended transfer which provides users a fast and easy way to complete attended t
129. ser_data gt screenshot folder USING THE MESSAGE WAITING INDICATOR The GXP2200 message waiting indicator LED is on the top right corner of the device It could notify the users with different messages and status of the phone Please refer to the status description below The priority for the LED indicator is from high to low in the following table Table 7 GXP2200 MWI LED Status Color LED Status Description Em Fastiashing Incomingcall O O OOOO OOOO mm oun Caling ig mm SiowFiashing Callonhod OO OoOo o oO 8 Flashing Missed call s New voicemail s New SIP Message s Solid High memory usage Maximum number of messages Maximum contact storage E Solid Phone is on but the screen is off MANAGING STATUS BAR The GXP2200 status bar is located on the top of the screen Touch the bar and slowly drag it down to display the full status list Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 32 of 159 Andstream Innovative IP Voice amp Video ES I 18 13 10 0 0 28 5100 57100 Figure 17 GXP2200 Status Bar Once the status bar is opened users could view the notifications process and system settings e Notification Users could tap on the notification message to open it and view the details To remove all the notifications tap on Clear button 03 19 2013 gS 17 15 26 Process System Settings Notifications nes Voice Mail You have new Voice Mail 03 18 2013 Figure 18 GXP2200 Status Bar
130. sing headset press HEADSET button to hang up the call When Speaker Handset is used in dialing talking status press HEADSET button to switch to headset Press it again to hang up the call or press Speaker Handset to switch back to previous mode 2 Toggle Headset Speaker When the phone is in idle press HEADSET button to switch to Headset mode The idle screen will display a Headset icon In this mode if pressing Speaker button or entering digits headset will be used by default When there is an incoming call press Answer icon on the screen or Speaker button headset will be used When there is an active call press HEADSET button to toggle between Headset and Speaker SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button on the bottom of the Web GUI page and then apply the change by pressing the Apply bottom on the top of the page If the option you have changed has the icon A next to it please reboot the phone after pressing Save for the new settings to take effect REBOOTING FROM REMOTE LOCATIONS Press the Reboot button at the top right hand corner of the Web GUI to reboot the phone remotely The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not Click on OK and the phone will reboot Wait for approximately 1 minute to log in again Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 142 of 159 C istan
131. st 1 digit e x atleast 1 digit number with at the beginning e g o 861234567890 e x atleast 1 digit number with at the beginning e g 73 e xx x two digit star feature code and then followed by at least 1 digit number Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers If set to Yes the Refer To header uses the transferred target s GXP2200 USER MANUAL Page 125 of 159 Auto Answer Send Anonymous Anonymous Call Rejection Call Log Special Feature Feature Key Synchronization Enable Call Features No Key Entry Timeout s Ring Timeout s Transfer on 3 way Conference Hang up Use as Dial Key Conference URI Firmware Version 1 0 3 26 Deg Innovative IP Voice amp Video Contact header information for attended transfer The default setting is No If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep If set to Enable Intercom Paging it will answer the call based on the SIP info header sent from the server proxy The default setting is No If set to Yes the From header in outgoing INVITE messages will be set to anonymous essentially bl
132. stration status for each account is displayed on the main screen The icon next to the Q account name will indicate the registration status mm Green registered 5 Grey unregistered Gi Yellow registered as SCA account The following figure shows Account 1 and Account 2 are registered while Account 3 and Account 4 are configured but not registered 18 47 192 168 40 163 Account1 Account 6000 s5000 Account3 gg Account4 e 1090 i 99 i Figure 21 GXP2200 Account Registration Status To register the account users could directly configure from MENU button gt Settings gt Advanced Settings gt Account Or users could log in the GXP2200 web GUI gt Account page to fill in the necessary registration information i e Account active Account name SIP Server SIP User ID SIP Auth ID SIP Auth Password and etc Once the correct information is entered and saved the account registration status will show on the main screen A Note For web GUI login and configuration information please refer to section GXP2200 WEB GUI SETTINGS Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 36 of 159 andstream Innovative IP Voice amp Video HANDSET SPEAKER AND HEADSET MODE The GXP2200 allows users to switch among handset speaker or headset when making calls Press the C en Hook Switch to switch to handset press the Headset button to switch to headset or press the Speaker button Lo to switch to speaker
133. stream Innovative IP Voice amp Video Block History PO 10 39 AM 642 642 GXP2200 10 38 AM 641 641 GXP2200 10 37 AM Delete All Figure 59 GXP2200 Blacklist Block History 19 Blacklist l a e To display blacklist information tap on the icon to enter the Blacklist screen Each entry contains the caller name and caller number of the blocked contact The number of blocked calls for the contact is displayed on the right hand side too m VO 10 41 AM 641 641 Blocked Calls 1 642 642 Blocked Calls 1 Add Delete Figure 60 GXP2200 Blacklist To add number in Blacklist Tap the Add button Once Add is touched there are three ways to add number to GXP2200 Blacklist Add Manually Add from contacts and Add from call history Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 68 of 159 andstream nnovative IP Voice amp Video Blacklist O 10 50 AM Add number to blacklist Add Manually Add from contacts Add from call history Figure 61 Add Number to Blacklist The following figure shows manually adding number to blacklist Once Add Manually option is selected a window will be prompted for users to enter the phone number in the first field and name other note information in the second field optional Tap on Save to finish the adding operation Blacklist C 12 03 AM Add number to blacklist Cancel Figure 62 Manually Add Number to Blacklist The following figure shows Add
134. sy Lamp Field BLF Call Transfer Call Intercom Speed Dial via active account Dial DTMF Call Park by tapping on the configured virtual MPK Figure 50 GXP2200 MPK APP Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 56 of 159 Use Innovative IP Voice amp Video SHARED CALL APPEARANCE SCA The GXP2200 supports shared call appearance by Broadsoft standard This feature allows members of the SCA group to shared SIP lines and provides status monitoring idle active progressing hold of the shared line When there is an incoming call designated for the SCA group all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold with the exception of when multiple call appearances are enabled on the server side In the middle of the conversation there are two types of hold Public Hold and Private Hold When a member of the group places the call on public hold the other users of the SCA group will be notified of this by the yellow flashing button and they will be able to resume the call from their phone by pressing the line button However if this call is place
135. t panel e Enter the number e Tap on LE audio call or KE video call or to send If no key is pressed the call will be automatically dialed out after 4 seconds timeout 3 Redial e When the phone is idle or offhook press SEND e button to dial the last dialed out number e For redialing the phone will use the account that was used to call the last number Therefore if the last number dialed uses the third SIP account the phone will also use the third SIP account when redialing 4 Via Call History J e Access the Call History by tapping on the onscreen Menu icon gt Call History icon L l e The LCD will display all call history types All Outgoing Incoming and Missed calls e Select the call history you would like to view by sliding up down and tapping on the corresponding number e Press on the dial icon to dial out aS CI 09 47 m 5101 5100 09 46 H x Ve 5101 5100 Duration 00 00 5101 5100 Duration 00 00 Adda cont Delete all Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 38 of 159 andstream nnovative IP Voice amp Video Figure 23 GXP2200 Call History Screen One Entry Selected 5 Via Contacts e Access the contacts information by tapping on the onscreen Menu icon gt Contacts icon la e TheLCD screen will display the records in the contacts e Navigate to the contacts by sliding up down on the screen e Tap on the dial key to dial the corresponding
136. t setting is No Selects default transfer mode The default setting is Blind Transfer Replaces by 23 for some special situations The default setting is Yes Configures a User ID extension to dial automatically when the phone is offhook The phone will use the first account to dial out The default GXP2200 USER MANUAL Page 129 of 159 Offhook Timeout s Deg setting is No If configured when the phone is on hook it will go off hook after the timeout in seconds The default setting is 30 ADVANCED SETTINGS VIDEO SETTINGS Video Frame Rate Configures video frame rate for SIP video call The default setting is 15 frames second ADVANCED SETTINGS TONE GENERATOR Call Progress Tones Dial Tone Ring Back Tone Busy Tone Reorder Tone Confirmation Tone Call Waiting Tone PSTN Disconnect Tone Call Waiting Tone Gain Default Ring Cadence Using these settings users can configure ring or tone frequencies based on parameters from the local telecom provider By default they are set to the North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms a
137. t the beginning of the number to be dialed e g 861234567890 e Example 1 369 11 1617xxxxxxx GXP2200 USER MANUAL Page 124 of 159 Refer To Use Target Contact Firmware Version 1 0 3 26 Deg Innovative IP Voice amp Video Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e A1900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 e The default dial plan on the GXP2200 is x x x XX X e x atlea
138. t usb Tap on it to access and manage your data Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 114 of 159 E istan Innovative IP Voice amp Video To connect and use USB camera 1 Insert USB camera into USB port at the back of the GXP2200 2 It will take a few seconds for the GXP2200 to prepare the connection To check the connection and compatibility of the USB camera with the GXP2200 go to GS Market and download Camera apk Run Camera apk with the USB camera plugged in to check the image from the camera 4 Ifthe USB camera is compatible after step 3 users could then start using it for SIP video call To connect a USB light 1 Insert USB light into USB port at the back of the GXP2200 2 It will take a few seconds for the GXP2200 to prepare the connection 3 If GXP2200 has an incoming call the light will flash A Note The GXP2200 doesn t support video call using 3rd party apps Please check the FAQ information in the following link for a list of compatible cameras on GXP2200 http www gqrandstream com Support faq qxp2200 SD CARD 1 Insert your SD card into SD Card slot at the back of GXP2200 Please make sure the SD Card is inserted with right direction on GXP2200 2 It will take a few seconds for the GXP2200 to prepare the connection Then the SD Card icon e will show on the status bar 3 To access SD Card go to GXP2200 MENU gt File Manager gt sdcard Tap on it to access and manage your data Firmw
139. tap on OK e o V PAIRING GXP2200 WITH A BLUETOOTH DEVICE Before connecting GXP2200 with other Bluetooth device users must pair them first They will stay paired afterwards unless they are unpaired 1 Goto GXP2200 s Settings 2 Select Network gt Bluetooth settings Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 112 of 159 ndstream 3 Check Bluetooth to turn it on 4 The GXP2200 scans and displays the IDs of all available Bluetooth devices in range If the device you would like to pair with does not show up in the list ensure that the other device is turned on and set to be discoverable 5 If the GXP2200 stops scanning before the other device is ready touch Scan for devices 6 The discovered device will show in the scan result list with device ID If it s unpaired it will show Pair with this device under the device ID Make sure the Bluetooth device is active in pairing mode Then tap on the device ID on GXP2200 to pair them Confirm the passkey in the prompted message if any Or If passcode is required please refer to the device s documentation or other procedures to obtain the passcode CONNECTING TO A BLUETOOTH DEVICE After successfully paired the GXP2200 will show Paired but not connected under the Bluetooth device ID in the scan list Tap on it to connect For example after successfully connecting a Bluetooth headset the GXP2200 will show Connected to phone and media audio Once it s connected users
140. ted ring Click on Browse button to upload the music file from local PC The MOH audio file has to be in wav or mp3 format Note Please be patient while the audio file is being uploaded It could take more than 3 minutes to finish the uploading especially the file size is large The button will show as Processing during the uploading Once done it will show as Browse again Click on Save on the bottom of the web page and Apply on the top of the web page to save the change If set to Yes local MOH will be turned on Users will need upload a local MOH audio file so it can be played on the other party when the user puts the other party on hold The default setting is No ADVANCED SETTINGS PAGE DEFINATIONS ADVANCED SETTINGS GENERAL SETTINGS Local RTP Port Use Random Port Disable in call DTMF display Keep alive Interval s STUN Server Firmware Version 1 0 3 26 Defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel 0 will use this port value for RTP and the port value 1 for its RTCP channel 1 will use port value 4 for RTP and port value 5 for its RTCP For video channel 0 will use port value 2 for RTP and port value 3 for its RTCP channel 1 will use port value 6 for RTP and port value 7 for RTCP The default value is 5004 When set to Yes this parameter will force random generation of both the local SIP and RTP ports
141. tercom To enable auto answer paging intercom feature user could login GXP2200 Web GUI gt Account page gt Call Settings to select the options for Auto Answer Or users could use LCD onscreen MENU gt Settings gt Personalized Account gt select Account Name to enable auto answer Refer To Use Target Contact O yes Enable Intercom Paqi A Auto Answer Send Anonymous Enable Intercom Paging Anonymous Call Rejection OYes Figure 29 Auto Answer Option in Web GUI Account1 LX 10 56 AM Auto Answer Mode Yes Enable Intercom Paging Cancel Figure 30 Auto Answer Option in LCD Auto Answer options e No Disable Auto Answer feature This is the default setting Users can select to answer or reject the incoming call e Yes Enable Auto Answer feature Incoming calls will be answered automatically via speaker if the phone is in idle e Enable Intercom Paging Incoming Paging Intercom Call will be automatically answered via speaker Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 43 of 159 ndstream Innovative IP Voice amp Video if the phone is in idle Other regular calls won t be automatically answered 5 Incoming Call Using Bluetooth Headset If the Bluetooth headset is connected to the GXP2200 users will hear the ring tone from Bluetooth headset when there is incoming call Tap on the call button on the Bluetooth headset to pick up the call If the call is answered by handset or speakerphone alr
142. ther the NAT traversal mechanism is activated Users could select the mechanism from NAT NO STUN Keep alive UPnP Auto or VPN If set to STUN and STUN server is configured the phone will route according to the STUN server If NAT type is Full Cone Restricted Cone or Port Restricted Cone the phone will try to use public IP addresses and port number in all the SIP amp SDP messages The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be Keep alive Configure this to be NAT NO if an outbound proxy is used STUN cannot be used if the detected NAT is symmetric NAT Set this to VPN if OpenVPN is used NAT Traversal The default setting is Keep alive A SIP Extension to notify the SIP server that the phone is behind a Proxy Require NAT Firewall Do not configure this parameter unless this feature is supported on the SIP server Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 120 of 159 ACCOUNT SIP SETTINGS SIP Registration Unregister On Reboot Register Expiration m Wait Time Retry Registration s Local SIP Port SUBSCRIBE for MWI Session Expiration s Min SE s UAC Specify Refresher UAS Specify Refresher Force INVITE Caller Request Timer Firmware Version 1 0 3 26 san Innovative IP Voice amp Video Selects whether or not the phone will send SIP Register messages to the proxy server The default setting is Yes I
143. tion cccccccccccsesceecseeeeeeseseeeceaeeeeeaeeeeesseaueeessaeeessaeeeeesaaseeesseeessaaeeees 52 Figure 43 Press Message Button to Retrieve Voicemail 53 Figure 44 Start Voice Record EE 53 Figure 45 Stop Voice Record csicecsatcncpenovasencceaasenedencsasemennt obaesinecducueterenecenabemeceseieiocabacdescutercaeaebedereceesbonde 54 Figure 46 Call Forwarding on GXP2200 UCD 55 Figure 4 7 Cal Forward METAN EE 55 Figure 48 Call Forward Time Based rrrnnnnrrnnnnnovrrnnnnnrvnrrnnnnnrvnrnnnnnnrrnnnnnnnrevnnnnnnnssnnnnnnsnnsnnnnnnsnsrnnnnnnsnssnn 56 Figure 49 Call Forward Busy No Answer 56 Figure 50 GXP2200 MPK Abbe 56 Figure 51 GXP2200 Shared Call Appearance Web GUI Settings rrrrnnrrnnnnnnrrrnnnnrnnnvnnnrrnnnnnrnnnnnnnrnnnnnn 57 Figure 52 Add Item to Home Gcreen 60 Figure 53 Set Wallpaper From Live Wallpapers ccccccccsseeceeceseeeeeueeeeeeseeeeeessaeeeessaaeeeesaaseeessageeesaaeess 62 Figure 54 Move Clock App to Desktop 63 PIQUE 551 SOK Mid een 63 Figure 56 Manage Application Screen cccccccccssseeceecceeseeeeeseeeseeeeceaeeeeeeeseeuseeeessueueeeesssaeeeeesssageeeeeenas 64 Figure 57 Running Application Gcreen 66 Figure 58 GXP2200 Downloads App 67 Figure 59 GXP2200 Blacklist Block FIS ON EE 68 Figure 60 GXP2200 Blacklist Lunestad 68 Figure 61 Add Number to Blacklet A 69 Figure 62 Manually Add Number to Blacklist rrrrnnnnnrnrrrnnnnnrrnrrnnnnnrrnnnnnnnrrnnr
144. to access settings and all the installed applications HOME icon Displayed on the bottom of onscreen Menu screen Tap on it to go back to the HOME screen Screen indicator Displayed on the bottom of each idle screen Grey The indicated screen is not the current displayed screen Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 25 of 159 Ka Firmware Version 1 0 3 26 Andstream Innovative IP Voice amp Video Screen indicator Displayed on the bottom of each idle screen Orange The current displayed screen Account registered Displayed on the default HOME screen when the account is registered Tap on it to make calls via this account Account unregistered Displayed on the default HOME screen if the account is configured but not registered SCA Account Displayed on the default HOME screen if the account is registered as a SCA account Recycle Bin Displayed when holding and dragging a widget on idle screen Drag the widget to Recycle Bin to remove it from the idle screen Speaker Displayed in status bar when speaker is being used Tone silent Displayed in status bar when speaker is turned off When it s on silent the incoming call message won t produce ring tone notification tone from phone s speaker Headset Displayed in status bar when headset is being used Handset Displayed in status bar when handset is off hook Call forward Account 1 Displayed in status bar when call forward is set up for acc
145. tton e Tap on the line on hold RS 1086 to transfer the call e The call will be transferred and GXP2200 will hang up the call Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 48 of 159 fream Innovative IP Voice amp Video Transferring a send Attended sl Figure 38 Attended Transfer A Note e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains e f users would like to cancel the transfer press button to go back to the previous talking screen 5 WAY CONFERENCE The GXP2200 supports up to 5 way conferencing 1 Initiate conference e When the phone is in idle call screen or during an active call press CONFERENCE button after off hook the phone e Tapon E to start adding party in conference Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 49 of 159 ndstream nnovative IP Voice amp Video Conf Room ES EG di O 18 52 Monitor 2 add Add Call tt i op tl dn f Sei Figure 39 GXP2200 Conference Screen e Users could manually select account enter digits and then tap on the Invite icon or select the call on hold Ki or active ve to add to the conference Add Member SES LG di 17 18 56 1085 2088 a Invite Figure 40 Invite Party to Conference e Repeat the above step to add more parties in The following figure shows a 3 way conference established Firmware Version
146. very Version Recovery image version Boot Version Booting code version Kernel Version Kernel version Android Version Android OS version 2 3 5 System Up Time System up time since the last reboot ACCOUNT PAGE DEFINITIONS The GXP2200 has six lines that can be configured to accommodate independent SIP accounts Every SIP account has an individual configuration page ACCOUNT GENERAL SETTINGS This field indicates whether the account is active The default value for Account Active the primary account Account 1 is Yes and the default value for the other five accounts is No Account Name The name associated with each account to be displayed on the LCD The URL or IP address and port of the SIP server This is provided by SIP Server your VolP service provider ITSP User account information provided by your VolP service provider SIP User ID ITSP It s usually in the form of digits similar to phone number or actually a phone number Sak SIP service subscriber s Authenticate ID used for authentication It can SIP Authentication ID l l l be identical to or different from the SIP User ID The account password required for the phone to authenticate with the SIP Authentication Password ITSP SIP server before the account can be registered After it is saved this will appear as hidden for security purpose This parameter allows you to access voice messages by pressing the Voice Mail UserID MESSAGE button on the phone
147. vice with provisioning control Yes HD handset and speakerphone with support for wideband audio Yes can power up to 4 GXP2200EXT modules which feature a 128x384 graphic LCD 20 quick dial BLF keys with dual color LED 2 navigation keys and less than GXP2200 USER MANUAL Page 15 of 159 Base Stand QoS Security Multi language Upgrade and Provisioning Power and Green Energy Efficiency Physical Temperature and Humidity Package Content Compliance Firmware Version 1 0 3 26 san Innovative IP Voice amp Video 1 2W power consumption per unit Yes integrated stand with 2 adjustable angles Layer 2 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS User and administrator level passwords MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control English German Italian French Spanish Portuguese Russian Croatian Chinese Korean Japanese and etc Firmware upgrade via TFTP HTTP HTTPS or local HTTP upload mass provisioning using TR 069 or AES encrypted XML configuration file Universal power adapter Input 100 240VAC 50 60Hz Output 12VDC 1 5A supplying power for up to 4 cascaded GXP2200EXT Integrated Power over Ethernet 802 3af class 0 Max power consumption 10W power adapter no GXP2200EXT 12W PoE no GXP2200EXT or 18W power adapter only with 4 cascaded GXP2200EXT Unit dimension 188mm W x 210mm H x 85mm D
148. w events by Day view events by Agenda specify a particular date via GoToDay and sync up with Google Calendar by tapping on Settings t 4 31 PM June 2012 m W Sun Mon Tue Wed Thu Sat 22 H 23 3 4 5 6 7 8 9 24 10 11 12 13 14 15 16 25 17 18 19 20 21 22 23 26 24 25 26 27 28 29 30 27 Figure 71 View Calendar Events by Month Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 74 of 159 Andstream nnovative IP Voice amp Video Day QI 4 35 PM Friday Jun 1 2012 5 6 Figure 72 View Calendar Events by Day e When viewing Calendar by Month or by Day slide left right to view different month or date e When viewing the Calendar tap on the date view by Month or time view by Day could bring up option to create event Tap on New event and event details window will show Event details C 4 39 PM What Event name From Fri Jun 1 2012 6 00pm To Fri Jun 1 2012 7 00pm Figure 73 GXP2200 Calendar Screen Edit Event CALL HISTORY Call History App provides users access to phone s call records with different categories on the left panel Lei e Alcalls Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 75 of 159 Andstream Innovative IP Voice amp Video e Incoming calls indicated by a per call el e Outgoing calls indicated by per call Ras JE e Missed calls indicated by U per call 2040 17 48 el 2040 10
149. w seconds first Once the item has a red frame activated or a move option shows up keep your finger on the screen and move it until the target position is reached Then lift your finger up to release e Slide Move your finger across the screen to slide To view different idle screens or menu pages slide left or right to view the status bar on top of the screen place your finger on the bar and slide it down If your finger stays on the screen for too long the item may be selected and sliding won t occur e Pinch Place two fingers on the screen then pinch them together zoom out or spread them apart zoom in This could be used in main screen or apps like Browser and Gallery IDLE SCREEN SETTING UP HOME SCREEN By default the HOME screen is the one with account registration status displayed Users could change it by specifying the HOME screen as preferred Follow the steps below to set up the HOME screen e GXP2200 is up and running on idle screen e Press the MENU button and tap on Edit option Or users could place two fingers on the screen and them pinch together Then it will zoom out all the screens as shown in Figure 6 Set GXP2200 HOME Screen Firmware Version 1 0 3 26 GXP2200 USER MANUAL Page 23 of 159 Andstream nnovative IP Voice amp Video e The screen with FP selected in a red frame is the HOME screen Others are shown with icon ft Tap on the icon ft to select the corresponding screen as the new HOME screen
150. ype Search option is also available by tapping on Search or pressing Search button on GXP2200 e Under each sub folder users could access files create new folder search file folder sort the files folders copy and paste to manage the files gt Create New Folder Tap on New Folder input new folder s name and touch OK TT gt Copy files folders Tap on Options and the files folders will show check option on each icon Check on the files folders you would like to copy Then tap on Copy gt Paste files folders After copying the files folders Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to paste to Then tap on Paste w gt Move files folders Tap on Options and the files folders will show check option on each icon Check on the files folders you would like to move Then tap on Move Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to move to Then tap on Paste The files folders will be moved p gt Send files folders via Bluetooth Tap on Options and the files folders will show check option on each icon Check on the files folders you would like to send Then tap on Send gt Delete files folders Tap on Options and the files folders will show check option on each icon Check on the files folders you would like to delete Then tap on Delete

GXP2200 User Manual - Grandstream Networks

Contents

Download Pdf Manuals

Related Search

Related Contents