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2. Installing Dr.Web Anti

1. Packet filtering allows you to control access to networks on a lower level than the application filter thus providing you with more flexible options Dr Web Firewall provides you the following default filtering rule sets e Allow All this rule set configures Dr Web Firewall to pass through all packets e Deny All this rule set configures Dr Web Firewall to block all packets e Default Rule this set includes rules describing the most popular system configurations and preventing common network attacks This rule set is used by default for new network interfaces For fast switching between filtering modes you can create custom sets of filtering rules 123 Ta AN A 8 Dr Web Firewall To set rulesets for network interfaces 1 In the Dr Web Firewall settings window select Packet filter page 2 Do one of the following e Configure sets of filtering rules by adding new rules modifying or deleting existing ones or changing order of their execution e Configure general filtering settings i gt Packet filter settings Set as default Name New Block All Default Rule coy Edit V Use TCP stateful packet filtering V Management of fragmented IP packets To configure sets of filtering rules Do one of the following To add a new rule set click New The new rule set is added to the beginning of the list To edit an existing set of rule
2. A 3 Getting Started 32 3 Getting Started The installation program allows you to install the following Dr Web Anti virus components on your computer Scanner GUI and console versions SpIDer Guard SpIDer Mail Dr Web for Outlook Firewall Automatic Updating Utility SpIDer Agent The components of Dr Web Anti virus use common virus databases and anti virus engine In addition uniform algorithms that detect and neutralize viruses in scanned objects are implemented However the methods of selecting objects for scanning differ greatly which allows these components to be used for absolutely different and mutually supplementary PC protection policies For example Scanner scans on user demand or according to schedule certain files e g all files selected logical disks directories By default the main memory and startup files are scanned too Since it is the user who decides when to launch a task there is no need to worry about the sufficiency of computational resources needed for other important processes SpIDer Guard constantly resides in the main memory of the PC and intercepts calls made to the objects of the file system The program checks for viruses in files that are being launched created or changed on the hard drives and those that are opened on removable media and network drives Due to a balanced approach to the level of the file system scanning details the program hardly disturbs other processes on
3. AN A 6 SpIDer Mail Actions Page On this page you can configure reactions of SpIDer Mail to various virus events To configure default actions 1 In the Infected messages drop down list choose the program s action upon detection of an infected message Cure action is recommended In the Incurable messages drop down list choose the program s action upon detection of an incurable message Move to quarantine action is recommended Other actions with moved files are described in Neutralizing Detected Threats In the Suspicious messages drop down list choose the program s action upon detection of a suspicious message Move to quarantine action is recommended In the Non checked messages and Malformed messages drop down lists choose the program s action upon detection of a non checked or malformed message Ignore action is recommended In the Adware and Dialers drop down lists choose the program s action upon detection of adware and dilers Move to quarantine action is recommended The same procedure is used when setting the program s actions upon detection of messages containing jokes riskware and hacktools Ignore action is recommended Click OK to apply changes and close the SpIDer Mail Settings window Protection against suspicious messages can be disabled if a PC is additionally protected by a constantly loaded SpIDer Guard component 94 Ta AN ax 6 SpIDer Mail Addi
4. Packet Filter Rulesets The New packet ruleset or Edit ruleset window lists packet filtering rules for the selected rule set You can configure the list by adding new rules or modifying existing rules and the order of their execution The rules are applied according to their order in the set a goa Ex Default Rule Enabled Action Rule name Direction Log Description a V _ Allow packets EAPol Authe lt gt No logging _ Allows to authenticate v Allow packets PPPoE Disco No logging Allows PPPoE v Allow packets PPPoE Sessi No logging Allows PPPoE Sesa v Allow packets GRE Alow t No logging Allows to establish V B v Allow packets ICMPv4 Ping gt No logging ICMPv4 Ping other R v Allow packets ICMPv4 Ping No logging ICMPv4 Ping other R v Allow packets ICMPv4 Trac No logging ICMPv4 Traceroute ti ior A Mes tte insem s Meni Am Ste te ecic e intema Me ds iiem o Di m r New Edt Copy _ Deete Help For each rule in the set the following information displays Enabled Action Execution states for the rule The action for Dr Web Firewall to perform when the packet is intercepted e Block packets e Allow packets Rule name The rule name Ta BY 8 Dr Web Firewall 127 ax Direction The packet sender e the rule is applied when packet is received fro
5. aa Infected Moved to quarantine Suspicious Deleted Cured Ignored Not checked Spam messages 98 Ta yan A 4 W 7 Dr Web for Outlook 7 2 Threat Detection Dr Web for Outlook uses different detection methods The infected objects are processed according to the actions defined by user the program can cure the infected objects remove them or move these objects to Quarantine to isolate them from the rest of the system 7 2 1 Types of Threats Dr Web for Outlook detects the following computer security threats in the mail e Infected objects e Bomb viruses in files or archives e Adware Hacktools Dialer programs Joke programs e Riskware e Spyware Trojan horses Trojans e Computer worms and viruses 99 Ta ax 7 Dr Web for Outlook 7 2 2 Configuring Actions Dr Web for Outlook allows to specify reaction to detection of infected or suspicious files and malicious objects during e mail attachments check To configure the virus check of e mail attachments and to specify the program actions for the detected malicious objects in the Microsoft Outlook mail application in the Tools Options Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 click Check attachments Scan settings F Infected Not cured Suspicious Malware Adware Dialers Jokes Hacktools Riskware
6. action for adware R possible DQIR AAR X action for infected archives R possible DQIR ACN X action for infected installation packages R possible DQIR ADL X action for dialers R possible DQIR AHT X action for hacktools R possible DQIR AIC X action for incurable files R possible DQR AIN X action for infected files R possible CDQR ATK X action for jokes R possible DQIR AML X action for infected e mail files R possible QIR ARW X action for riskware R possible DQIR ASU X action for suspicious files R possible DQIR Several parameters can have modifiers that clearly enable or disable options specified by these keys For example AC option is clearly disabled AC AC option is clearly enabled These modifiers can be useful if option was enabled or disabled by default or was set in configuration file earlier Keys with modifiers are listed below AC AFS AR BI DR HA LN LS MA NB NT OK QNA REP SCC SCN SLS SPN SPS SST TB TM TR TS WCL For FL parameter modifier directs to scan paths listed in specified file and then delete this file Ta ax Appendices 149 For ARC ARL ARS ART ARX NI X PAL RPC and W parameters 0 value means that there is no limit Example of using command line parameters with Console
7. If check failed Cure Move to quarantine Move to quarantine Move to quarantine Move to quarantine Move to quarantine Move to quarantine Move to quarantine Move to quarantine V Check archives recommended Apply In the Check attachments window specify the actions for different types of checked objects and also for the check failure You can also enable disable checking the archives 100 Ta 2 AN ax 7 Dr Web for Outlook 101 To set actions on virus threats detection use the following options The Infected drop down list sets the reaction to the detection of a file infected with a known virus The Not cured drop down list sets the reaction to the detection of a file infected with a known incurable virus and in case an attempt to cure a file failed The Suspicious drop down list sets the reaction to the detection of a file presumably infected with a virus upon a reaction of the heuristic analyzer In the Malware section set the reaction to the detection of types of unsolicited software such as e Dialers e Jokes e Riskware e Hakctools The If checked failed drop down list allows to configure actions if attachment can not be checked e g if attached file is corrupted or password protected The Check archives recommended check box allows to enable or disable checking of attached archived files Select this check box to
8. b backup g proxy arg u user arg k password arg progress to console MD5 hash of previous key file Output file name to store new key Backup of old key file if exists Proxy server for updating lt Address gt lt port gt Username for proxy server Password for proxy server Print information about downloading to console download command parameters zones arg key dir arg I progress to console g proxy arg u user arg k password arg s version arg p product arg Zone description file Directory where key file is located Print information about command execution to console Proxy server for updating lt Address gt lt port gt Username for proxy server Password for proxy server Version name Product name Ta AN ax Appendices Appendix B Computer Threats and Neutralization Methods With the development of computer technologies and network solutions malicious programs malware of different kinds meant to strafe users become more and more widespread Their development began together with computer science and facilities of protection against them progressed alongside Nevertheless there is still no common classification for all possible threats due to their unpredictable development character and constant improvement of applicable technologies Malicious programs can be distributed through the I
9. About Register license My Dr Web Help E SplDer Guard gt E SplDer Mail gt Firewall gt el Updater Sl Scanner Tools gt User mode The About item opens a window showing information about your version of Dr Web Anti virus The Register license item starts the registration procedure for receiving a key file from Doctor Web servers The My Dr Web item opens your personal web page on the Doctor Web official website This page gives information about your license e g period of usage serial number and allows you to renew your license contact Technical Support etc The Help item opens the Dr Web Anti virus help system Ta ax 3 Getting Started 36 The SpIDer Guard SpIDer Mail Firewall and Update items allow you to access the management and settings features as well as statistics of the corresponding components The Scanner item runs Dr Web Scanner The Tools item opens a submenu that provides access to e License Manager e Main settings of Dr Web Anti virus and particular components Quarantine Manager Anti virus Network Components statistics Report generation wizard Before contacting Doctor Web Technical Support generate a report than indicates how your operating system and Dr Web Anti virus are functioning To adjust parameters in the opened window click Report settings The report will be stored as an archive in the Doctor Web subfolder of the USERPROFILE direc
10. Dr Web Scanner 72 ax To select an action 1 Where necessary select a custom action from the drop down list in the Action field By default Scanner selects a recommended action for the type of detected threat 2 Click Neutralize Scanner applies all selected actions to the selected threats Suspicious objects are moved to Quarantine and should be sent for d analysis to the anti virus laboratory of Doctor Web To send the files right click anywhere in the Quarantine windows and select Submit file to Doctor Web Laboratory There are some limitations e For suspicious objects curing is impossible e For objects which are not files boot sectors moving and deletion are impossible e For files inside archives installation packages or attachments no actions are possible The detailed report on Dr Web Scanner operation is stored in the dwscanner log file that resides in the USERPROFILE Doctor Web folder Ta 2 N ax 4 Dr Web Scanner 73 4 3 Scanner Settings It is recommended for Scanner to be run by a user with A administrator privileges because files to which unprivileged users have no access including system folders are not scanned Default program settings are optimal for most applications and they should not be modified if there is no special need for it To configure Scanner 1 To open Scanner settings click the Settings icon on the toolbar This opens the Settings window which contains
11. do one of the following e run the file if the installation kit is supplied as a single executable file e insert the company disk into the CD DVD drive if the installation kit is supplied on the disk If autorun is enabled the installation will start automatically If autorun is disabled run the autorun exe file of the installation kit manually In the open window click Install Follow the instructions of the installation wizard At any installation step before the wizard starts copying files to your computer you can do the following e return to the previous step by clicking Back e go to the next step by clicking Next e abort installation by clicking Exit Ta 2 AN ax 2 Installing Dr Web Anti virus 22 Installation Wizard checks if the installation file is the latest one If A newer installation file exists you will be offered to download it before the installation Installation procedure 1 If other anti virus software is installed on your computer the installation wizard informs you on incompatibility between Dr Web Anti virus and other anti virus products and offers to remove it 2 Read the license agreement To continue installation you must accept its terms and click Next Dr WEB Engish Thank you for choosing Dr Web Anti virus for Windows 9 0 Dr Web Anti virus for Windows provides multi level protection of RAM hard disks and removable devices against viruses rootkits Trojans
12. e Disabled do not apply the rule yet Ta J AN ax 8 Dr Web Firewall 120 Connection type Action Rule Settings Protocol Inbound Outbound address The party which initiates the connection e Inbound apply the rule when someone from the network attempts to connect to the application on your computer e Outbound apply the rule when the application on your computer attempt to connect to the network e Any apply the rule regardless of who initiate the connection The action for Dr Web Firewall to perform when the connection attempt is detected e Block packets e Allow packets The network and transport level protocols used for the connection attempt Dr Web Firewall supports network level protocols e IPv4 e IPv6 e IP all any version of IP protocol Dr Web Firewall supports transport level protocols e TCP e UDP e TCP amp UDP TCP or UDP protocol e RAW the following the following The IP address of the remote host You can specify either a specific address Equals or several IP addresses using a range In range specific subnetwork mask Mask or masks of all subnetworks in which your computer has network addresses MY_NETWORK To apply the rule for all remote hosts select Any Ta AN ax 8 Dr Web Firewall 121 Inbound The port used for connection You can specify Outbound port either a specific port number Equals or a port range In ra
13. firewall may lead to unpredictable consequences including security system failure If such program is installed click Cancel to abort the installation remove the anti virus or firewall and run the Dr Web Anti virus for Windows 9 0 Installation Wizard again If you are sure that no other anti virus software is installed click Install Installation parameters Doctor Web Ltd 1992 2013 Back instal 2 Installing Dr Web Anti virus 7 If you clicked Install on the previous step go to the description of step 10 Otherwise the Installation param eters window displays On the first tab you can specify the components to be installed 3 Dr WEB Installation parameters Components Installation path Advanced options a Updater 3 6 MB fy Automatic Updating Utility Scanner 5 6 MB Scans computer for viruses on demand v SplDer Mail 6 2 M8 Scans e mails for viruses v SplDer Guard 0 2 MB Protects computer from viruses in real time Plug in for Microsoft Outlook 53MB LJ Scans Microsoft Outlook mailboxes for viruses and spam F Firewall 6MB Doctor Web Ltd 1992 2013 ok 26 2 Installing Dr Web Anti virus 27 On this tab you can change the installation path Installation parameters Components Installation path Advanced options Specify the installation folder C Program Files DrWeb Doctor Web itd 1992 2013 YOK Ta ax 9 10
14. several tabs 2 Make the necessary changes 3 For more detailed information on the settings specified in each tab use the Help Q button 4 When editing is finished click OK to save the changes made or Cancel to cancel the changes Ta AN ax 4 Dr Web Scanner Main Page On this tab you can set general parameters of Scanner operation You can enable sound notifications on particular events set Scanner to apply recommended actions to detected threats automatically and configure Scanner interaction with the operating system It is recommended to run Scanner under an account with administrative privileges Otherwise all folders and files that are not accessible to unprivileged user including system folder are not scanned To run Scanner under an administrative account select the Run scanning process with administrative rights checkbox SE O B Main Actions Exclusions Log Restore defaults E af Use sound alerts E Automatically apply actions to threats E Turn off computer after scanning E Interrupt scanning when switching to battery mode F If required limit the use of computer resources to 50 recommended v Run scanning process with administrative rights 74 Ta J 1 ax 4 Dr Web Scanner 75 Actions Page To set reaction on threat detection 1 Select the Actions tab in the Scanner settings window Ww B 6 Main A
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16. Application Data Doctor Web Logs folder in Windows 7 allusersprofile Doctor Web Logs Dr Web Updater Update is not required Dr Web updates virus databases and components automatically Last update 27 08 2013 13 46 Next update 27 08 2013 14 16 Why do need to update Dr Web regularly 142 Ta ax 9 Automatic Updating Update Procedure Before starting an update Updater checks if you have a key file registered license or demo If no key file is found Updater suggests you to obtain a key file on the Internet through the user registration procedure If the key file is found Updater checks its validity at Doctor Web servers the file can be blocked if discredited i e its illegal distribution is uncovered If your key file is blocked due to misuse Updater displays an appropriate warning terminates the update and blocks Dr Web components If the key is blocked contact the dealer from which you purchased Dr Web Anti virus After the key file is successfully verified Updater downloads and installs all updated files automatically according to your version of Dr Web Anti virus If your subscription terms allow upgrade to newer software versions Updater also downloads and installs a new version of Dr Web Anti virus when released After an update of Dr Web Anti virus executable files or libraries a program restart may be required In such cases Updater displays an appropriate war
17. Clear this checkbox to apply rules for connections carried out both through the network and within your computer 133 Ta AN 8 Dr Web Firewall A 8 4 Event Logging Dr Web Firewall registers connection attempts and network packets The statistics windows provides access to the following logs e Application Filter Log Application journal which contains information on network connection attempts from various applications and rules applied to process each attempt Packet Filter Log Packet Filter journal which contains information on network packets processed by Firewall rules applied to process the packets and network interfaces used to transmit the packets Details level depends on settings of each packet application rule The Active applications page displays applications currently connected to a network To open this window Click the SpIDer Agent icon amp in the notification area select Firewall and then select Statistics 134 Ta 2 AN ax 8 Dr Web Firewall 135 8 4 1 Active Applications The list of active applications displays information on programs accessing network resources at the moment SplDer Mail SpiDer Guard Firewall 2 ee 7 Active applications Name Direct Proto Local Address Application journal b dwarkdaemon exe 2128 gt CJ Isass exe 504 Packet Filter journal gt picpick exe 30 For each application the following i
18. Doctor Web are based on more effective curing and file recovery algorithms compared to other anti virus manufacturers Move to quarantine an action when the malicious object is moved to a special folder and isolated from the rest of the system This action is preferable in cases when curing is impossible and for all suspicious objects It is recommended to send copies of such files to the virus laboratory of Doctor Web for analysis Delete the most effective action for neutralizing computer threats It can be applied to any type of malicious objects Note that deletion will sometimes be applied to certain files for which curing was selected This will happen if the file contains only malicious code and no useful information E g curing of a computer worm implies deletion of all its functional copies Block rename these actions can also be used for neutralizing malicious programs However fully operable copies of these programs remain in the file system In case of the Block action all access attempts to or from the file are blocked The Rename action means that the extension of the file is renamed which makes it inoperative 161 Ta AN ax Appendices Appendix C Naming of Viruses Specialists of the Dr Web Virus Laboratory give names to all collected samples of computer threats These names are formed according to certain principles and reflect a threat s design classes of vulnerable objects distribution env
19. Firewall Notifications Export settings You can save product settings by exporting them to hard disk as a file Update Anti virus Network Import settings If you have a previously saved configuration file you can import the settings and apply them to the product Preventive Protection Dr Web Cloud Restore defaults If any difficulties occurred after change of product settings 7 restore default settings Self protection Advanced e Restore defaults A AN T v A 3 Getting Started 62 3 3 License Manager License Manager shows information from the Dr Web Anti virus key files in an understandable form To open License Manager click the SpIDer Agent icon in the notification area select Tools and then select License Manager Dr Web license Please note that you can own several licenses for Dr Web product All accessible licenses are presented in the list Current license 12673587 A Serial Number Owner Privatebefa tester Activation date 3 26 2012 Expiration date 3 28 2013 License file name C Program Files DrWeb 20 120925 185436 key Get new license v Online service My Dr Web Delete current license The Online service My Dr Web item opens your personal webpage on the official Dr Web Anti virus website This page gives information about your license period of usage serial number allows to renew your license contact Technical Support etc
20. Mail SplDer Guard Firewall Notifications Notifications allow you to promptly receive information on importnant events of Dr Web operation for example threats detection or required updates Update Anti virus Network Enable notifications Preventive Protection Dr Web Cloud E Send notifications by e mail e mail is not set Self protection E mail settings Advanced Restore defaults To configure notifications 1 To receive notifications of any kind select the Enable notifications checkbox 2 Click Notification parameters The windows listing available notifications opens 3 Getting Started 39 Ree rps Notification type Desktop E mail SplDer Guard v Threat detected al F Preventive Protection Self protection state is changed Failed to create copies Access to protected object is blocked W E V ORE E EE RNEER eee O E T E E T E E Do not show notifications in full screen mode Display Firewall notifications on separate desktop in full screen mode Help oK a 8 3 Locate types of notification that you want to receive and select the corresponding checkboxes To display pop up notifications select checkboxes in the Desktop column To receive notification in you mailbox select checkboxes in the E mail column 4 If necessary configure additional parameters Do not show Select this checkbox to hide notifications when an notifications in applic
21. Scanner lt path_to_file gt dwscancl AR AIN C AIC Q C scan all files on disk C excluding those in archives cure the infected files and move to quarantine those that cannot be cured To run Scanner the same way type the dwscanner command name instead of dwscancl Dr Web Updater Command Line Parameters Common options h help Show this message v verbosity arg Log level Can be one of following error info debug d data dir arg Directory where repository and settings are located log dir arg Directory for storing log file log file arg dwupdater log Log file name r repo dir arg Repository directory lt data_dir gt repo by default t trace Enable tracing c command arg update Command to execute getversions getcomponents getrevisions init update uninstall exec download and keyupdate z zone arg List of the zones that should be used instead of specified in configuration file Ta 2 AN ax init command parameters Appendices 150 s version arg p product arg a path arg n component arg u user arg k password arg g proxy arg e exclude arg Version name Product name Product directory path This directory will be used as default directory for all components included in product Dr Web Updater will search for a key file in this directory Component name and
22. To start the registration procedure for receiving the key file from Doctor Web servers click Get new licence and select from Internet in the drop down menu That launches key file obtaining Ta ax 3 Getting Started 63 To add a key file 1 Click Get new licence In the drop down menu select from file 2 Select the file in a standard window 3 Dr Web Anti virus starts using the key file automatically If you received a key file during installation or in the distribution kit complete set installation of a key file is made automatically and does not demand any additional actions To delete a key file from a list select it and click Delete current licence Last used key cannot be removed By default the license key file should be located in the Dr Web A Anti virus installation folder Dr Web Anti virus verifies the file regularly Do not edit or otherwise modify the file to prevent the license from compromise If no valid license or demo key file is found Dr Web Anti virus components are blocked To receive a valid key file select Register License in the context menu of the SpIDer Agent amp Ta J 1 ax 3 Getting Started 64 3 4 Quarantine Manager The Quarantine section of Dr Web Anti virus serves for isolation of files that are suspicious as malware Quarantine folders are created separately on each logic disk where suspicious files are found When infected objects are detected at t
23. Visual Basic Macro commands are a type of implemented programs macros written in a fully functional programming language For instance in Microsoft Word macros can automatically initiate upon opening closing saving etc a document A virus which has the ability to activate and perform the tasks assigned by the virus writer only when the computer reaches a certain state e g a certain date and time is called a memory resident virus Most viruses have some kind of protection against detection Protection methods are being constantly improved and ways to overcome them are developed Encrypted viruses for instance cipher their code upon every infection to hamper their detection in a file boot sector or memory All copies of such viruses contain only a small common code fragment the decryption procedure which can be used as a virus signature Polymorphic viruses also encrypt there code but besides that they generate a special decryption procedure which is different in every copy of the virus This means that such viruses do not have byte signatures Stealth viruses perform certain actions to disguise their activity and thus conceal their presence in an infected object Such viruses gather the characteristics of a program before infecting it and then plant these dummy characteristics which mislead the scanner searching for modified files 155 Ta AN ax Appendices Viruses can also be classified accordi
24. connections E Check encrypted traffic If error occurs during checking SSL connections install Doctor Web certificate Export In the drop down list you can select the language to use in the Dr Web Anti virus graphical interface All available languages are listed automatically 3 Getting Started 56 Report Settings To configure report settings click the corresponding Change button Detailed logging this option is enabled till reboot SplDer Guard SplDer Mail Firewall Dr Web Updater Dr Web Services gt dvanced Create memory dumps at scan errors recommended Continue detailed logging after reboot not recommended View log files Help ok By default reports are kept in the standard mode and the following information is logged SpIDer Time of updates and SpIDer Guard starts and stops virus Guard events names of scanned files names of packers and contents of scanned complex objects archives e mail attachments file containers It is recommended to use this mode to determine the most frequent objects scanned by SpIDer Guard If necessary you can add these objects to the list of exclusions in order to increase computer performance Ta AN ax 3 Getting Started 57 SpIDer Mail Firewall Updater Dr Web Services Time of updates and SpIDer Mail starts and stops virus events connection interception settings names of scanned files names of packers
25. information on options in the page click Help 114 Ta yan A 8 Dr Web Firewall 3 After editing click OK to save the changes or Cancel to cancel them 8 3 1 Applications Page Application level filtering helps you control access of various application and processes to network resources as well as enable or disable the applications to run other processes You can create rules for both system and user applications Dr Web Firewall allows you to create no more than one set of rules per each application Main SplDer Mail SplDer Guard Firewall Applications Application e m Path 5 Interfaces PicPick C Program Files x86 PicPi Aaa Local Secur C Windows System32 Isass E Windows St C Windows System32 wininit m Windows Ses C Windows System32 smss 2 E Windows Upd C Windows System32 wuau j E Windows Pro C Windows System32 wer E Services and z C Windows System32 senic Windows Expl C Windows explorer exe M Windows Log C Windows System32 winlog y E WU E10 Win C Windows SoftwareDistributi E Userinit Log C Windows System32 useri picpick_instexe C Users tester Desktop picpi G1 ionrcore ove Sindee Tamn lE 18097 J Edit Copy Delete Help OK Cancel This page lists all applications and processes for which there is an application filter rule set Each application is explicitly identified by t
26. on the fly and detects virus like activity By default SpIDer Guard is loaded automatically at every Windows startup and cannot be unloaded during the current Windows session Only the user with administrator rights can temporarily disable SpIDer Guard By default Sp Der Guard performs on access scanning of files that are being created or changed on the HDD and all files that are opened on removable media It scans these files in the same way as the Scanner but with milder options Besides SpIDer Guard constantly monitors running processes for virus like activity and if they are detected blocks these processes By default upon detection of infected objects SpIDer Guard supplied with Dr Web Anti virus acts according to actions set on the Actions tab You can set the program s reaction to virus events by adjusting the corresponding settings A user can control it with the help of the Statistics window and the log file Ta J N 5 SpIDer Guard 81 ax 5 1 Managing SpIDer Guard Main tools for setting and managing in SpIDer Guard reside in its menu Register license My Dr Web Help SpIDer Guard Statistics SpIDer Mail gt Settings a Firewall gt Updater Disable i Scanner Tools gt User mode The Statistics menu item allows to open the Statistics window where the information on the operation of SpIDer Guard during the current session is displayed the number of scanned infected or susp
27. or more objects that you want to manage 2 Click one of the following buttons to apply the necessary action Restore Removes the selected objects from the quarantine and restores them to their original location the folder where the object had resided before it was moved to the quarantine Use this option only when you are sure that the selected objects are not harmful Restore to Removes the selected objects from the quarantine and restores them to selected location Use this option only when you are sure that the selected objects are not harmful Delete Deletes the selected objects from the quarantine and from the system A AN T v A 4 yy 3 Getting Started 66 3 5 Anti virus Network Anti Virus Network is not included in Dr Web Anti Virus However you can allow access to Dr Web Anti Virus on your computer To allow remote connection on the Anti virus Network page in Main settings check Enable Remote Control and specify the password required to access your Dr Web Anti Virus If you use Dr Web Security Space key file you can download the corresponding documentation at http download drweb com doc for more information about Anti Virus Network The following items are available to a remote user of your Dr Web Anti Virus e About e Register license e My Dr Web e Help e SpIDer Guard e SpIDer Mail e Firewall e Tools e Enable Disable Self protection e Update e License Manager e Main Set
28. protocols IMAP4 stands for IMAPv4rev1 and detects and neutralizes mail viruses before a mail message is received by the mail client or before a mail message is sent to the mail server 7 Ta ys 1 Introduction Dr Web for Outlook is a plug in that checks Microsoft Outlook mail boxes for viruses Dr Web Firewall protects your computer from unauthorized access and prevents vital data from leaking through networks Dr Web Updater allows registered users to receive updates of the virus database and other program files as well as automatically install them SpIDer Agent is a utility that lets you set up and manage Dr Web Anti virus components 8 Ta ax 1 Introduction 1 1 About This Manual This User Manual describes installation and effective utilization of Dr Web Anti virus You can find detailed descriptions of all graphical user interface GUI elements in the Help system of Dr Web Anti virus which can be accessed from any component This User Manual describes how to install Dr Web Anti virus and contains some words of advice on how to use the program and solve typical problems caused by virus threats Mostly it describes the standard operating modes of the program s components with default settings The Appendices contain detailed information for experienced users on how to set up Dr Web Anti virus Due to constant development program interface of your installation A can mismatch
29. server for updating lt Address gt lt port gt Username for proxy server Password for proxy server Pass additional parameters to the script lt Name gt lt value gt Print information about downloading and script execution to console s script arg f func arg p param arg l progress to console Execute this script If specified execute this function in the script Pass additional parameters to the script lt Name gt lt value gt Print information about script execution to console Ta AN ax Appendices 152 getcomponents command parameters s version arg p product arg Version name Specify product to get the list of components that belong to this product If product is not specified all components of this version will be listed getrevisions command parameters s version arg n component arg Version name Component name uninstall command parameters n component arg I progress to console param arg e add to exclude Name of the component that should be uninstalled Print information about command execution to console Pass additional parameters to the script lt Name gt lt value gt Components to be deleted Updating of this components will not be performed Ta AN ax Appendices 153 keyupdate command parameters m md5 arg o output arg
30. signature SA Microsoft Corporation Endpoint udp 192 168 109 2 Port 53 domain Direction Outbound To set parent processes rules 1 Consider the information about parent process displayed in the notification e To block this connection once select Block e To allow this connection once select Allow e To open a window where you can create a new application filter rule select Create new rule In the opened window you can either choose one of the predefined rules or create your rule for parent process Sanz TOS 8 Dr Web Firewall 110 Firefox The following network access problems were detected The network application was launched by unknown process If you are not sure that the application should be allowed to start network processes you should block this action for the application Description Allow Block Publisher Path a Windows Explorer C windows explorer exe Z Userinit Logon Application C windows system32 userinit exe Windows Logon Application C windows system32 winlogon exe Windows Session Manager C windows system32 smss exe C system system 2 Click OK Dr Web Firewall executes the selected action and closes the notification window User Manual Ta AN ax 8 Dr Web Firewall When unknown process was run by another unknown process a notification will display corresponding details If you click Create new rule the new window will appear al
31. specifying the objects for scanning are given below e FAST perform an express scan of the system for more information on the express scan mode see Scan Modes e FULL perform a full scan of all hard drives and removable data carriers including boot sectors e LITE perform a basic scan of random access memory boot sectors of all disks and startup objects Switches are command line parameters that specify program settings If no switches are defined scanning is performed with the settings specified earlier or with the default settings if you have not changed them Each switch begins with a forward slash character and is separated with a blank from other switches Ta 4 Dr Web Scanner 78 ax G 4 5 Console Scanner Dr Web Anti virus also includes Console Scanner that provides advanced settings A Console Scanner moves suspicious files to Quarantine To run Console Scanner Enter the following command lt path_to_program gt dwscancl lt switches gt lt objects gt The list of objects for scanning can be empty or contain several elements separated with blanks Switches are command line parameters that specify program settings Several parameters are divided by spaces For the full list of available switches refer to Appendix A Return codes e 0 Scanning was completed successfully infected objects were not found e 1 Scanning was completed successfully infected objects were d
32. spyware adware hack tools and other malicious programs To continue installation you must accept the License agreement and click Next E I accept the terms of License agreement 2 Installing Dr Web Anti virus 23 3 In the next window you will be offered to install Dr Web Firewall Firewall Dr Web Firewall protects your computer from unauthorized access and prevents leak of vital data through networks Install Dr Web Firewall Doctor Web Ltd 1992 2013 Back ff Next Ext 4 On this step you are prompted to connect to Dr Web software quality improvement program Dr WEB Dr Web Cloud You can connect to cloud services to allow Dr Web anti virus components to use real time information on threats This information is stored and updated on Doctor Web servers In turn data about Dr Web operation on your computer will be automatically sent to Doctor Web servers The information obtained from your computer will not be used for your identification or to contact you Privacy statement Iwantto connect to services recommended Iwill decide later Web Ltd 1992 2013 Back ff Next Exit Ta ax 2 Installing Dr Web Anti virus 24 On this step the installation wizard informs you that a key file is required for Dr Web Anti virus operation There are two types of key files license and demo key file Do one of the following actions e if a key file is pre
33. the opened window Specify the path to the folder where updates should be copied If your computer is connected to several networks you can specify IP address available to computers of only one network You can also specify the port for HTTP connections amp Update mirror Update settings in local network Do not create update mirror Create update mirror Path D Browse Address Port 0 0 0 0 8080 Help OK Cancel _ Ta AN ax 3 Getting Started 46 3 2 3 Anti virus Network On this page you can enable remote control of your anti virus from other local network computers by Anti virus Network If your computer is connected to an anti virus network you can create local update mirrors and control anti virus protection state or your computer remotely view statistics enable or disable Dr Web Anti virus components and adjust their settings To prevent unauthorized access to Dr Web Anti virus settings set a password for remote control SplDer Mail SplDer Guard Firewall Notifications You can enable remote control of Dr Web product on your computer from other Dr Web products installed on the local area network Users who remotely access your anti virus Update will be able to view statistics enable or disable components and modify the settings of p certain modules Anti virus Network Preventive Protection Enable Remote Control Dr Web Cloud Change Password Self protectio
34. they are accessible for writing The use of separate folders and omission of encryption on portable data carriers prevents possible data loss Secure Connections You can enable scanning of data transmitted via secure protocols To check such data select the Check encrypted traffic checkbox If your client application that uses secure connections does not refer to the default Windows system certificate storage then you need to export certificate Ta AN ax 3 Getting Started 60 Doctor Web Certificate You may need to scan data transmitted in accordance with SSL protocol For instance you can set SpIDer Gate to check encrypted data transmitted via HTTPS protocol or set SpIDer Mail to receive and send messages via POP3S SMTPS or IMAPS These protocols use encrypted SSL connections In order for Dr Web to scan such encrypted traffic and maintain transparent integration with some browsers and mail clients that do not refer to the Windows system certificate storage it may be necessary to import Doctor Web SSL certificate into the application certificate storages To save the certificate from the system storage for future use in third party applications click Export and select a convenient folder Ta AN 3 Getting Started 61 A Ww 3 2 8 Restore Page On this page you can restore all Dr Web Anti virus settings to their default values as well as export settings or import them SplDer Mail SpiDer Guard
35. 1 m 12 2 Installing Dr Web Anti virus If you specified a valid key file or selected Receive key file during installation on step 5 the last tab of the window allows you to select Update during installation checkbox to download updates to virus databases and other program components The window also prompts you to create shortcuts to Dr Web Anti virus Dr Web A or Windo 3 Dr WEB Installation parameters Components Installation path Advanced options Update during installation E Create shortcut on the desktop Create shortcut on the Start menu PK Cancel Doctor Web Ltd 1992 2013 When you finish adjusting the installation parameters click OK If you selected Receive key file later on step 5 the procedure of receiving the key file from the Internet starts on this step During default installation as well as if you specified a key file or received it during the installation and selected Update during installation checkbox on step 9 the wizard updates virus databases and other Dr Web Anti virus components Updating starts automatically and does not require any additional actions If you selected Dr Web Firewall to be installed it is required to restart the computer after the installation completes 28 Ta 2 Installing Dr Web Anti virus 29 ax 2 2 Removing or changing Dr Web Anti virus 1 Start the installation wizard with the special tool Add or Remove prog
36. Anti virus for Windows Doctor Web 2003 2013 All rights reserved This document is the property of Doctor Web No part of this document may be reproduced published or transmitted in any form or by any means for any purpose other than the purchaser s personal use without proper attribution TRADEMARKS Dr Web the Dr WEB logo SpIDer Mail SpIDer Guard Curelt CureNet AV desk are trademarks and registered trademarks of Doctor Web in Russia and or other countries Other trademarks registered trademarks and company names used in this document are property of their respective owners DISCLAIMER In no event shall Doctor Web and its resellers or distributors be liable for errors or omissions or any loss of profit or any other damage caused or alleged to be caused directly or indirectly by this document the use of or inability to use information contained in this document Dr Web Anti virus for Windows Version 9 0 User Manual 09 09 2013 Doctor Web Head Office 2 12A 3rd str Yamskogo polya Moscow Russia 125124 Web site www drweb com Phone 7 495 789 45 87 Refer to the official web site for regional and international office information Doctor Web Doctor Web develops and distributes Dr Web information security solutions which provide efficient protection from malicious software and spam Doctor Web customers can be found among home users from all over the world and in government enterprises small comp
37. Enter an e mail address where to send the notifications Enter the outgoing SMTP server for Dr Web Anti virus to use when sending e mail notifications Enter the port for Dr Web Anti virus to use when connecting to the e mail server Enter the login for Dr Web Anti virus to use when connecting to the e mail server Enter the password to the login that should be used when connecting to the e mail server Select the security level for the connection Select the authentication method that should be used when connecting to the e mail server 5 Click Test to send a test message using the provided parameters If you do not receive the message within several minutes check the provided connection details After editing click OK to save the changes or Cancel to 6 cancel them To suspend notifications temporary To disable sending e mail notifications clear the Send notifications by e mail checkbox To disable all notifications checkbox types of notifications clear the Enable 41 Ta 2 AN ax 3 Getting Started 42 3 2 2 Update Page On this page you can configure Dr Web Anti virus update parameters such as components that should be updated an updating source update period and update mirror Main SpiDer Mail SplDer Guard Firewall Notifications Updating components Update i All recommended Only virus databases Anti virus Network Preventive Protection nipte a 30 minutes re
38. Information on threats detection License expiration notifications a message is registered in 30 15 7 3 2 and 1 days before expiration To view Event Log 1 2 On the Control Panel select Administrative Tools Event Viewer In the tree view select Application The list of events registered in the log by user applications will be opened The source of Dr Web for Outlook messages is the Dr Web for Outlook application 102 Ta 2 N 7 Dr Web for Outlook 103 ax 7 3 2 Debug Text Log The following information can be registered in the Dr Web for Outlook text log e License validity status e Malware detection reports per each detected malicious object e Read write errors or errors while scanning for archives or password protected files e parameters of program modules Scanner engine Dr Web virus databases Core failures License expiration notifications a message is registered in 30 15 7 3 2 and 1 days before expiration Enabling the program logging in the Log file decreases server performance therefore it is recommended to enable logging only in case of errors occurrence in operation of Dr Web for Outlook To configure logging 1 On Dr Web Anti virus tab click Log The window of log settings will open 2 Specify the detailing level 0 5 for logging e level 0 corresponds to disable logging e level 5 means the maximum level of details for the program logging By default logging i
39. Once you make a decision select an appropriate action e To block this connection once select Block e To allow this connection once select Allow e To open a window where you can create a new application filter rule select Create new rule In the opened window you can either choose one of the predefined rules or create your rule for application Internet Explorer g The following network access problems were detected There are no rules for this application You can allow block or customize application network access You can choose either one of predefined rules or create your own application rule Application name E Internet Explorer Application path C program tiles jnternet explorer jexplore exe Digital signature Microsoft Corporation Address tep 207 46 16 233 Port 80 www http Direction Outbound Apply predefined rule allow network connection for application on port 80 www http Create custom rule 3 Click OK Dr Web Firewall executes the selected action and closes the notification window Ta J AN ax 8 Dr Web Firewall 109 In cases when connection was initiated by a trusted application an application with existing rules but this application was run by an unknown parent process a corresponding notification will be prompted nslookup Dr Web Firewall has detected network activity Application name 2 nslookup Application path C windows system32 nslookup exe Digital
40. Symbian Symbian OS mobile OS programs Note that some viruses can infect programs of one system even if they are designed to operate in another system Macrovirus prefixes The list of prefixes for viruses which infect MS Office objects the language of the macros infected by such type of virus is specified e WM Word Basic MS Word 6 0 7 0 e XM VBA3 MS Excel 5 0 7 0 e W97M VBA5 MS Word 8 0 VBA6 MS Word 9 0 e X97M VBA5 MS Excel 8 0 VBA6 MS Excel 9 0 e A97M databases of MS Access 97 2000 e PP97M MS PowerPoint presentations e 097M VBA5 MS Office 97 VBA6 MS Office 2000 this virus infects files of more than one component of MS Office Development languages The HLL group is used to name viruses written in high level programming languages such as C C Pascal Basic and others e HLLW worms e HLLM mail worms e HLLO viruses overwriting the code of the victim program e HLLP parasitic viruses e HLLC companion viruses The following prefix also refers to development language e Java viruses designed for the Java virtual machine Ta J AN ax Appendices Script viruses Prefixes of viruses written in different scrip languages VBS Visual Basic Script JS Java Script Wscript Visual Basic Script and or Java Script Perl Perl PHP PHP BAT MS DOS command interpreter Trojan horses Trojan a general name for diff
41. aces installed on you computer if Log headers or Entire packet logging mode was set for these packets If No logging mode was set for a packet no information is stored SplDer Mail SpiDer Guard Firewall Active applications Time Direction Rule name Interface Packet data Application journal e Packet Filter journal Time The date and time when the packet was processed Direction The packet sender e the packet was transmitted from the network to your computer e the packet was transmitted from your computer to the network e the packet sent from the network to your computer was blocked e the packet sent from your computer to the network was blocked 139 Ta yan A A 8 Dr Web Firewall 140 Rule name The name of the applied rule Interface The interface used to transmit the packet Packet data Packet details The Logging mode setting of the rule determines the amount of stored data On this page you can save the information to a file or clear the log To save packet filter log Click Save then enter the file name where to store the log To clear packet filter log Click Clear All information will be deleted from the log Ta AN A 9 Automatic Updating 9 Automatic Updating Anti virus solutions of Doctor Web use Dr Web virus databases to detect computer threats These databases contain details and signatures for all virus threats known at the mome
42. ail attachments file containers Option is disabled by default SCN show name of installation package Option is disabled by default SILENTMODE perform a background scan On threat detection the Dr Web Scanner window opens and displays the list of detected threats Otherwise the window does not display For Scanner only SLS show log on the screen Option is enabled by default For Console Scanner only SPN show names of packers Option is disabled by default SPS display scan progress on the screen Option is enabled by default For Console Scanner only SST display object scan time Option is disabled by default TB check boot sectors including master boot record MBR of the hard drive TM check processes in memory including Windows system control area TR check system restore points TS check autorun objects including object in the Autorun folder system ini files and Windows registry W lt sec gt maximum time to scan unlimited sec WCL drwebwcl compatible output For Console Scanner only Ta AN ax Appendices 148 X S R set power state shutDown Reboot Suspend Hibernate with reason R for shutdown reboot Action for different objects C cure Q move to quarantine D delete T ignore R inform R is available for Console Scanner only R is set by default for all objects in Console Scanner AAD X
43. and contents of scanned archives It is recommended to use this mode when testing mail interception settings Dr Web Firewall does not log its operation in standard mode When you enable detailed logging Firewall collects data on network packets pcap logs List of updated Dr Web Anti virus files and their downloading states details on execution of auxiliary scripts date and time of updates details on Dr Web Anti virus components restarting after update Information on Dr Web components changing of Dr Web components settings components starts and stops preventive protection events connections to anti virus network To view log files To view log files click on View log files Ta ax 3 Getting Started 58 Memory dump creation The Create memory dumps at scan errors recommended option allows to save maximum of useful information on reasons behind failures of Dr Web Anti virus components This helps Doctor Web Technical Support specialists analyze an occurred problem in detail and find a solution It is recommended to enable this option when operational errors occur To enable detailed logging Logging detailed data on Dr Web Anti virus operation may result A in considerable log growth and increase in process load It is recommended to use this mode only when errors occur or by request of Doctor Web Technical Support 1 To enable detailed logging for a Dr Web Anti virus component set the correspo
44. anies and nationwide corporations Dr Web antivirus solutions are well known since 1992 for continuing excellence in malware detection and compliance with international information security standards State certificates and awards received by the Dr Web solutions as well as the globally widespread use of our products are the best evidence of exceptional trust to the company products We thank all our customers for their support and devotion to the Dr Web products Ta AN ax Table of Contents 1 Introduction 1 1 About This Manual 1 2 Document Conventions 1 3 System Requirements 1 4 Licensing 1 4 1 Key File 1 4 2 Obtaining Key File 1 4 3 Renewing Registration 1 5 Detection Methods 1 6 How to Test Anti virus 2 Installing Dr Web Anti virus 2 1 Installation Procedure 2 2 Removing or changing Dr Web Anti virus 2 3 Obtaining Key Files 3 Getting Started 3 1 SpIDer Agent 3 2 Main Settings 3 2 1 Notifications Page 3 2 2 Update Page 3 2 3 Anti virus Network 3 2 4 Preventive Protection Page 3 2 5 Dr Web Cloud Page 3 2 6 Self protection Page 10 11 12 12 13 16 17 19 20 20 29 30 32 35 37 38 42 46 47 51 53 4 Ta AN ax 4 5 o 3 2 7 Advanced Page 3 2 8 Restore Page 3 3 License Manager 3 4 Quarantine Manager 3 5 Anti virus Network Dr Web Scanner 4 1 Scanning Your System 4 2 Neutralizing Detected Threats 4 3 Scanner Settings 4 4 Scan
45. ate For that purpose click Restore In the open window select the required date and all copies that were available for the date will be restored to the specified folder To start creation of protected copies manually click Create in the main window and configure settings for the new copy Ta 3 AN ax 3 Getting Started 3 2 5 Dr Web Cloud Page On this page you can connect to Doctor Web cloud services and take part in Dr Web quality improvement program SplDer Mail SplDer Guard Firewall Notifications You can connect to cloud services to allow Dr Web anti virus components to use real time information on threats This information is stored and updated on Doctor Web Update servers In turn data about Dr Web operation on your computer will be automatically sent to Doctor Web servers Anti virus Network The information obtained from your computer will not be used for your identification or to contact you Preventive Protection Dr Web Cloud want to connect to services recommended Self protection n i will decide later Advanced Restore defaults Privacy statement by Doctor Web Cloud Services Dr Web Cloud Checker provides most recent information on threats which is updated on Doctor Web servers in real time mode and used for anti virus protection Depending on update settings information used by anti virus components may become out of date Cloud services can reliably prevent u
46. ation is running in full screen mode on your full screen mode computer e g a game or a movie Clear this checkbox to display notification regardless on the mode Display Firewall Select this checkbox to display notifications from notification on Firewall on a separate desktop when some separate desktop application is running in full screen mode on your in full screen computer a game or a movie mode Clear this checkbox to display notification on the same desktop where an application is running in the full screen mode 5 If you selected one or more e mail notifications configure sending e mails from your computer 6 After editing click OK to save the changes or Cancel to cancel them Ta 2 3 Getting Started 40 ax G To configure e mail notifications 1 Make sure that the Enable notifications checkbox and all the necessary e mail notifications are selected in the Notification parameters window are selected 2 Select the Send notifications by e mail checkbox 3 Click E mail settings The window with e mail parameters opens amp E mail settings Sa E mail address Po SMTP Server Port 2125 Login Password Security None A Authentication Basic z J Test Send test message Help OK Cancel Ta J 1 ax 3 Getting Started 4 Specify the following parameters E mail address SMTP Server Port Login Password Security Authentication
47. ble Dr Web Firewall Click the SpIDer Agent icon in the notification area select Firewall and then select Enable Ta ax 8 Dr Web Firewall 8 3 Firewall settings A You need administrative rights to access Dr Web Firewall settings To start using Dr Web Firewall do the following e Select operation mode e List authorized applications Dr Web Firewall loads on Windows startup and starts logging events By default Dr Web Firewall operates in training mode If any problems occur with Internet Connection Sharing i e access A to the Internet is blocked for computers that are connected to a host computer on the host computer specify packet filter rule that allows all packets from the subnet according to your local configuration SpIDer Agent provides you with the mail Dr Web Firewall management and configuration features The default settings are optimal for most uses Do not change them unnecessarily To configure Dr Web Firewall 1 Click the SpIDer Agent icon in the notification area select Firewall and then select Settings The Firewall tab of the settings window opens that contains the following pages e The Applications page where you can configure filtering parameters for applications e The Interfaces page where you can configure filtering parameters on network packet level e The Advanced page where you can select a Dr Web Firewall operation mode 2 Configure options as necessary To get
48. can choose one of the following e Restart computer automatically It can lead to loss of unsaved data e Prompt restart Log Page In the Log page you can set up the parameters of the log file Settings _ J wy gt Main Actions Exclusions Log Restore defaults Specify logging level Maximum Standard General information about Dr Web Scanner Starts of Dr Web Scanner and total checking time Detected errors and threats m Minimum Most parameters set by default should be left unchanged However you can change the details of logging by default the information on infected or suspicious objects is always logged the information on the scanned packed files and archives and on successful scanning of other files is omitted Ta AN aX 4 Dr Web Scanner 77 4 4 Scanning in Command Line Mode You can run Scanner in the command line mode then you can specify settings of the current scanning session and list objects for scanning as additional parameters This mode provides automatic activation of Scanner according to schedule Automatic activation of the Scanner according to schedule is performed in this mode To run scanning from command line Enter a command in the following format lt path_to_program gt drweb32w lt objects gt lt switches gt The list of objects for scanning can be empty or contain several elements separated with blanks The most commonly used examples of
49. ccess to the network is gained by fraudulent imitation of connection Phishing an Internet fraud technique which is used for stealing personal confidential data such as access passwords bank and identification cards data etc Fictitious letters supposedly from legitimate organizations are sent to potential victims via spam mailing or mail worms In these letters victims are offered to visit phony web sites of such organizations and confirm the passwords PIN codes and other personal information which is then used for stealing money from the victim s account and for other crimes Vishing a type of Phishing technique in which war dialers or VoIP is used instead of e mails 160 Ta AN ax Appendices Actions Applied to Threats There are many methods of neutralizing computer threats Products of Doctor Web combine these methods for the most reliable protection of computers and networks using flexible user friendly settings and a comprehensive approach to security assurance The main actions for neutralizing malicious programs are Cure an action applied to viruses worms and trojans It implies deletion of malicious code from infected files or deletion of a malicious program s functional copies as well as the recovery of affected objects i e return of the object s structure and operability to the state which was before the infection if it is possible Not all malicious programs can be cured However products of
50. commended Dr Web Cloud Self protection Update source Internet recommended Advanced Restore defaults Proxy server Disabled Update mirror Disabled Update source You can specify a convenient update source Updating You can choose one of the update modes components e All recommended select to download updates to Dr Web Anti virus virus databases engine and other components e Only virus databases select to download updates to Dr Web Anti virus virus databases and engine other components are not updated Update You can select frequency for checking of availability of frequency updates Proxy server You can configure connection to a proxy server Ta BY ax 3 Getting Started 43 Update mirror You can create an update mirror that will be used by local network computers with installed Dr Web product Update Source To select an update source click Change In the opened window select one of the following update sources e Internet recommended updates are to be downloaded from Doctor Web servers This source is used by default e Local or network folder updates are to be downloaded from a local or network folder where updates were copied To specify the path to the folder click Browse and select the required folder or enter the address manually Enter the user name and password if necessary e Anti virus Network updates are to be downloaded from a local ne
51. ctions Exclusions Log Restore defaults Infected Cure recommended me Incurable Move to quarantine recommended Zi Suspicious Move to quarantine recommended A Adware Move to quarantine recommended AA Dialers Move to quarantine recommended Jokes Mave to quarantine recommended _ Z z Move to quarantine recommended X Move to quarantine recommended v Containers Move to quarantine recommended Za 2 Inthe Infected objects drop down list select the program s action upon detection of an infected object A The Cure action is the best in most cases 3 Select the program s action upon detection of an incurable object in the Incurable objects drop down list The range of actions is the same as for infected objects but the Cure action is not available A The Move to quarantine action is the best in most cases 4 In the Suspicious objects drop down list select the program s action upon detection of a suspicious object fully similar to the previous paragraph Ta 4 Dr Web Scanner 76 ys G 5 Similar actions should be specified for detection of objects containing Adware Dialers Jokes Riskware and Hacktools 6 The same way the automatic actions of the program upon detection of viruses or suspicious codes in file archives installation packages and mailboxes applied to these objects as a whole are set up 7 To cure some infected files it is necessary to reboot Windows You
52. d a window with information on the program s operation during current session the number of scanned infected suspicious objects and taken actions will open The Disable Enable item allows to start stop SpIDer Mail Settings and Disable Enable items are not available in User A mode You can restore settings to their default values on the Restore defaults page of Dr Web Anti virus Main settings A AN 1 V A 6 SpIDer Mail 6 2 SpIDer Mail Settings To modify SpIDer Mail settings open the settings window as described in Managing SpIDer Mail When editing the settings use the program s help system general help for each page is generated by clicking Help there is also a context prompt for certain elements of the interface When you finish adjusting the settings click OK Scanning Page Most default settings are optimal for the majority of situations The most frequently used parameters except the default ones are described below Main SplDer Mail SplDer Guard Firewall Scanning Scan options wy i Actions w Heuristic analysis C Check installation packages Excluded applications Use SplDer Mail as proxy server Help OK 90 Ta AN sS 6 SpIDer Mail 91 Using SpIDer Mail as a proxy server SpIDer Mail can intercept connections with the following mail servers e POP3 servers SMTP servers IMAP4 servers e NNTP servers To configure connection intercept
53. ditional criteria available 3 When you finish adjusting the settings click OK to save changes or Cancel to reject them If you do not add any criterion then the rule will allow or block all packets depending on the Action field lt r 8 Dr Web Firewall Example Adding a packet filter that allows all packets from a sub network may look as follows Rule name New rule set Description Rule description acion Direction Logging mode No logging Criterion Ethernet SNAP bd Add Ethernet Local MAC address MY_COMPUTER X Remote MAC address t a IPv4 Local IP address MY_COMPUTER z Remote IP address Mask 192 168 1 0 255 255 255 0 Help If you select value Any for the Local IP address and Remote IP address fields then the rule will be passed for any packet that contains an IPv4 header and was sent from a physical address of the local computer 130 Ta ax 8 Dr Web Firewall 8 3 3 Advanced Page On the Advanced settings page you can select a default action which Dr Web Firewall should execute when it detects a new unknown to the firewall connection attempt and configure advanced settings These rules are applied on the application level Main SplDer Mail SplDer Guard Firewall Applications Dr Web Firewall operation mode 5 Allow unknown connections Interfaces Training Mode create rules for known applications automatically Advanced Interactive learnin
54. e 16 A AN T v A 4 Yy 1 Introduction 17 1 5 Detection Methods Dr Web anti virus solutions use several malicious software detection methods simultaneously and that allows them to perform thorough checks on suspicious files and control software behaviour 1 The scans begin with signature analysis which is performed by comparing file code segments to the known virus signatures A signature is a finite continuous sequence of bytes that is necessary and sufficient to identify a specific virus To reduce the size of the signature dictionary Dr Web anti virus solutions use signature checksums instead of complete signature sequences Checksums uniquely identify signatures which preserves the correctness of virus detection and neutralization The Dr Web virus databases are composed in such a way that some entries can be used to detect not just specific viruses but whole classes of threats 2 On completion of signature analysis Dr Web anti virus solutions use the unique Origins Tracing method to detect new and modified viruses that use known infection mechanisms Thus Dr Web users are protected against viruses such as notorious blackmailer Trojan Encoder 18 also known as gpcode In addition to detecting new and modified viruses the Origins Tracing mechanism considerably reduces the number of incidents of false triggering of the Dr Web heuristics analyzer 3 The detection method used by the heuristics analyzer i
55. e Dr Web Firewall detects this type of connection This mode is used by default Training Mode In this mode rules for known applications are created automatically For other apllications you have control over Dr Web Firewall reaction 132 Ta AN ax 8 Dr Web Firewall When a user application or operating system attempts to connect to a network Dr Web Firewall checks if there is a filtering rule set for the application If there are no filtering rules Dr Web Firewall prompts you to select a temporary solution or create a rule which will be applied each time Dr Web Firewall detects this type of connection Restricted Access Mode In this mode Dr Web Firewall blocks all unknown connections to network resources including the Internet automatically When a user application or operating system attempts to connect to a network Dr Web Firewall checks if there is a filtering ruleset for the application If there are no filtering rules Dr Web Firewall blocks network access for the application without displaying any notification to the user If there are filtering rules for the application Dr Web Firewall processes the connection according to the specified actions Advanced Settings Select the Allow loopback interface checkbox to allow all applications on you computer to interconnect i e allow unlimited connections between application installed on your computer For this type of connection no rules will be applied
56. e list of folders and files to be excluded from scanning can be set These can be the quarantine folder of the anti virus some program folders temporary files swap files etc The list is empty by default To add a file folder or mask to the list type its name into the entry field and click Add To enter an existing file name or folder or edit the path in the field before adding it to the list you can click Browse to the right and select the object in a standard file browsing window To remove a file or folder from the list select it in the list and click Remove Excluded processes Page On the Excluded Processes Page page you can specify a list of processes to be excluded from scanning Ta AN ax 6 SpIDer Mail 6 SpIDer Mail SpIDer Mail is an anti virus mail scanner that installs by default and monitors data exchange between mail clients and mail servers made via POP3 SMTP IMAP4 or NNTP IMAP4 stands for IMAPv4rev1 protocols Any incoming messages are intercepted by SpIDer Mail before they are received by the mail client They are scanned for viruses with the maximum possible level of detail If no viruses or suspicious objects are found they are passed on to the mail program in a transparent mode as if it was received immediately from the server Similar procedure is applied for outgoing messages before they are sent to servers By default the program s reaction upon detection of infected incoming mes
57. eaction of newly installed anti virus tools that detect viruses without compromising the security of their computers Although the test com program is not actually a virus it is treated by the majority of anti viruses as if it were one Upon detecting this virus Dr Web Anti virus for Windows reports the following EICAR Test File Not a Virus Other anti virus tools alert users in a similar way The test com program is a 68 byte COM file that prints the following line on the console when executed EICAR STANDARD ANTI VIRUS TEST FILE The test com file contains the following character string only X50 PS AP 4 PZX54 P 7CC 7 EICAR STANDARD ANTIVIRUS TEST FILE H H To create your own test file with the virus you can create a new file with this line and save it as test com When you attempt to execute an EICAR file while SpIDer Guard is A running in the optimal mode the operation is not terminated and the file is not processed as malicious since it does not pose any actual threat to your system However if you copy or create such a file in your system then it is detected by SpIDer Guard and moved to Quarantine by default 19 Ta 2 Installing Dr Web Anti virus 20 ax 2 Installing Dr Web Anti virus Before installing the program we strongly recommend to e install all critical updates released by Microsoft for the OS version used on your computer they are available on the company s updatin
58. ead of the address and port of POP3 SMTP IMAP4 NNTP server specify the address localhost lt port_Sp Der_Mail gt where lt port_SplDer_Mail gt is the address assigned to an appropriate POP3 SMTP IMAP4 NNTP server Ta 3 AN ax 6 SpIDer Mail 93 Additional settings To get access to advanced settings click Advanced Scanning optimization options Message scan timeout 250 seconds Additional actions on messages v Insert X AntiVirus header into messages Delete modified messages on server v Check archives W Maximum file size to extract 30720 KB Maximum compression ratio 0 a Maximum archive nesting level 64 To enable one or more options select the corresponding checkboxes Message scan timeout Maximum file size to extract Maximum compression ratio Maximum archive nexting level The maximum message scanning time If exceeded SpIDer Mail stops the scan and acknowledges message as unchecked The maximum file size at unpacking If the size of extracted files will exceed the limit SpIDer Mail neither unpacks nor scans the archive The maximum archives compression rate If the compression rate of the archive exceed the limit SpIDer Mail neither unpacks nor scans the archive The maximum nesting level for archived files During scan SpIDer Mail proceeds unpacking and scanning the archive until this limit is exceeded Ta
59. enable checking clear to disable For different types of objects actions are assigned separately The following actions for detected virus threats are provided Cure only for infected objects instructs to try to restore the original state of an object before infection As incurable only for infected objects means that the action specified for incurable objects will be performed Delete delete the object Move to quarantine move the object to the special Quarantine folder Skip skip the object without performing any action or displaying a notification Ta 2 AN ak 7 3 7 Dr Web for Outlook Logging Dr Web for Outlook registers errors and application events in the following logs Windows Event Log Text Dr Web debug log 7 3 1 Event Log Dr Web for Outlook registers the following information in the Windows Event Log Plug in starts and stops License key file parameters license validation license expiration date information is written during program launch during program operating and when key file is changed License errors the key file is absent permission for usage of program modules is absent in the key file licence is blocked the key file is corrupted information is written during program launch and during program operating Parameters of program modules Scanner engine virus bases information is written during program launch and modules update
60. erabilities of operating systems leading to abnormal shutdowns of the attacked system DDoS agent program for performing a DDoS attack Distributed Denial Of Service FDoS synonym Flooder programs for performing malicious actions in the Internet which use the idea of DDoS attacks in contrast to DDoS when several agents on different computers are used simultaneously to attack one victim system an FDoS program operates as an independent self sufficient program Flooder Denial of Service Malicious programs Adware an advertising program Dialer a dialer program redirecting modem calls to predefined paid numbers or paid resources Joke a joke program Program a potentially dangerous program riskware Tool a program used for hacking hacktool Miscellaneous Generic this prefix is used after another prefix describing the environment or the development method to name a typical representative of this type of viruses Such virus does not possess any characteristic features such as text strings special effects etc which could be used to assign it some specific name 165 Ta J AN ax Appendices e Exploit a tool exploiting known vulnerabilities of an O S or application to implant malicious code or perform unauthorized actions e Silly this prefix was used to name simple featureless viruses the with different modifiers in the past Suffixes Suffixes are used to name some
61. erent Trojan horses Trojans In many cases the prefixes of this group are used with the Trojan prefix PWS password stealing Trojan Backdoor Trojan with RAT function Remote Administration Tool a utility for remote administration IRC Trojan which uses Internet Relay Chat channels DownLoader Trojan which secretly downloads different malicious programs from the Internet MulDrop Trojan which secretly downloads different viruses contained in its body Proxy Trojan which allows a third party user to work anonymously in the Internet via the infected computer StartPage synonym Seeker Trojan which makes unauthorized replacement of the browser s home page address start page Click Trojan which redirects a user s browser to a certain web site or sites KeyLogger a spyware Trojan which logs key strokes it may send collected data to a malefactor AVKill terminates or deletes anti virus programs firewalls etc KillFiles KillDisk DiskEraser deletes certain files all files on drives files in certain directories files by certain mask etc 164 Ta AN ax Appendices DelWin deletes files vital for the operation of Windows OS FormatC formats drive C FormatAll formats all drives KillIMBR corrupts or deletes master boot records MBR KillICMOS corrupts or deletes CMOS memory Tools for network attacks Nuke tools for attacking certain known vuln
62. etected e 10 Invalid keys are specified e 11 Key file is not found or does not license Console Scanner e 12 Scanning Engine did not start e 255 Scanning was aborted by user A AN T v A 4 Y 4 Dr Web Scanner 4 6 Automatic Launch of Scanning During Dr Web Anti virus installation an anti virus scanning task is automatically created in the Task Scheduler the task is disabled by default To view the parameters of the task open Control Panel Administrative Tools Task Scheduler In the task list select the Dr Web Daily scan task You can enable the task adjust trigger time and set required parameters On the General tab you can review general information and security options on a certain task On the Triggers and Conditions tabs various conditions for task launching are specified To review event log select the History tab You can also create your own anti virus scanning tasks Please refer to the Help system and Windows documentation for more details on the system scheduler operation If installed components include Dr Web Firewall Task Scheduler A will be blocked by Firewall after Dr Web Anti virus installation and the first system reboot Scheduled tasks will operate only after second restart when new rule is already created 79 Ta ax 5 SpIDer Guard 80 5 SpIDer Guard SpIDer Guard is an anti virus monitor that resides in main memory checks files and memory
63. f other types are detected during scanning Dr Web Scanner informs you about them You can neutralize all detected threats at once by clicking Neutralize In this case Dr Web Scanner applies the most effective actions according its configuration and threat type Threats to your security can be neutralized either by restoring the original state of each infected objects curing or when curing is impossible by removing the infected object completely from your operating system deleting By clicking Neutralize you apply actions to the objects selected in the table Dr Web Anti virus selects all objects by default once A scanning completes When necessary you can customize selection by using checkboxes next to object names or threat categories from the drop down menu in the table header Scanning completed ately Dr Web Scanner will apply actions Threats detected 307 Threats neutralized 0 Scan time 00 00 11 Object Threat Action Path gt base64 eml Infected e mail Move _ C Users Anton Desktop Acc base64 em 4 b eicar rar Move v C WUsers Anton Desktop Accept eicar rar b Mailbase Move v C Users Anton Desktop Accep Mailbase _ b 117z Move v C Users Anton Desktop Acceptanc 1 7z 1 hacktool exe Tool HideApp Move vy C Users Anton Desktop Ac hacktool exe b messages tbb Infected e mail Move y G Users Anton Desktop dA messages tbb il A Hide additional information 71 Ta 4
64. g mode Block unknown connections E Allow local connections To set operation mode 1 Inthe Dr Web Firewall settings window select Advanced 2 Select one of the following operation modes e Allow unknown connections free access mode when all unknown applications are permitted to access networks e Default Training mode create rules for known applications automatically learning mode when rules for known applications are created automatically e Interactive learning mode Ta AN ax 8 Dr Web Firewall e Block unknown connections restricted access mode when all unknown connections are blocked For known connections Dr Web Firewall applies the appropriate rules 3 Click OK to save changes or click Cancel to close the window without saving changes Free Access Mode In this mode Dr Web Firewall allows all unknown applications to access network recourses including the Internet No notification on access attempt is displayed Learning Mode In this mode you have total control over Dr Web Firewall reaction on unknown connection detection thus training the program while you working on the computer When a user application or operating system attempts to connect to a network Dr Web Firewall checks if there is a filtering rule set for the application If there are no filtering rules Dr Web Firewall prompts you to select a temporary solution or create a rule which will be applied each tim
65. g web site at http windowsupdate microsoft com e check the file system with the system utilities and remove the detected defects e close all active applications Dr Web Anti virus is not compatible with other anti virus software Installing two anti virus programs on one computer may lead to a system crash and the loss of important data 2 1 Installation Procedure d Only a user with administrative privileges can install Dr Web Anti virus There are two installation modes of anti virus software 1 The background mode 2 The usual mode Installing with command line parameters To install Dr Web Anti virus with command line parameters enter in the command line the executable file name with necessary parameters these parameters affect installation in background mode installation language reboot after installation and Dr Web Firewall installation Ta ax 2 Installing Dr Web Anti virus 21 reboot Restart computer automatically after installation is complete installFirewall Install Dr Web Firewall lang Language used for the installation The value of this parameter is language in ISO 639 1 format silent Installation in background mode For example to start background installation of Dr Web Anti virus with reboot after installation execute the following command C Documents and Settings drweb 900 win ex silent yes reboot yes Usual Installation To start usual installation
66. gainst Virus Threats To ensure comprehensive anti virus protection we advise you to use the Dr Web Anti virus components as follows Scan your computer file system with the default maximum scanning detail settings Keep default settings of SpIDer Guard Perform complete e mail scanning with SpIDer Mail Block all unknown connections with Dr Web Firewall Perform a periodic complete scan of your PC that coincides with when virus database updates are issued at least once a week Immediately perform a complete scan whenever SpIDer Guard has been temporarily disabled and the PC was connected to the Internet or files were downloaded from removable media Anti virus protection can only be effective if you update the virus databases and other program files regularly preferably every hour For more information read Automatic Updating Ta 2 ax 3 Getting Started 35 3 1 SpIDer Agent After Dr Web Anti virus has been installed a SpIDer Agent icon is added to the taskbar notification area If you hover the mouse cursor over the icon a pop up appears with information about the components that are running the date of last update and amount of virus signatures in the virus databases Furthermore notifications which are adjusted in the settings see below may appear above the SpIDer Agent icon The context menu of the icon allows to perform the main management and settings functions of Dr Web Anti virus
67. gs set earlier in administrative mode SpIDer Agent provides you with the main Dr Web Firewall management and configuration features Click the SpIDer Agent icon and select the Firewall group to access them About Register license My Dr Web Help SpIDer Guard gt SpIDer Mail gt Statistics Updater Settings Scanner Disable User mode Settings and Disable Enable items are not available in User mode Statistics Displays information on events which Dr Web Firewall handled 112 Ta yan A A 8 Dr Web Firewall 113 Settings Opens Dr Web Firewall settings You can restore settings to their default values on the Restore defaults page of Dr Web Anti virus Main settings Disable Enable Suspends or resumes Dr Web Firewall operation The Enable option displays in the menu only when operation was temporary suspended Temporal Suspension You can temporary suspend anti virus checks that Dr Web Firewall runs on incoming and outgoing HTTP traffic This option is not available in User mode Be cautious when using this option To disable Dr Web Firewall Click the SpIDer Agent icon in the notification area select Firewall and then select Disable if you set Protect Dr Web settings by password checkbox on To disable Dr Web Firewall enter confirmation code or password the Self protection page in Dr Web Anti virus Main settings To ena
68. hacktools and other malicious programs The module architecture of Dr Web Anti virus is its significant feature The anti virus engine and virus databases are common for all components and different operating environments At present in addition to Dr Web products for Windows there are versions of anti virus software for IBM OS 2 Novell NetWare Macintosh Microsoft Windows Mobile Android Symbian and several Unix based systems Linux FreeBSD Solaris Dr Web Anti virus uses a convenient and efficient procedure for updating virus databases and program components via the Internet Dr Web Anti virus can detect and remove undesirable programs adware dialers jokes riskware and hacktools from your computer To detect undesirable programs and perform actions with the files contained in the programs standard anti virus components are used Dr Web Anti virus includes the following components e Dr Web Scanner Scanner is an anti virus scanner with graphical interface The program runs on user demand or as scheduled and checks the computer for viruses There is also a command line version Dr Web Console Scanner e SpIDer Guard is an anti virus guard The program resides in the main memory checks files and memory on the fly and detects virus like activity e SpIDer Mail is an anti virus guard for e mail The program intercepts calls sent from mail clients to mail servers through POP3 SMTP IMAP4 NNTP
69. harder to detect Hacktools Hacktools are programs designed to assist the intruder with hacking The most common among them are port scanners which detect vulnerabilities in firewalls and other components of the computer s protection system Besides hackers such tools are used by administrators to check the security of their networks Occasionally common software which can be used for hacking and various programs that use social engineering techniques are designated as among hacktools as well 157 Ta AN ax Appendices Spyware This type of malicious programs is designed to perform monitoring of the system and send the gathered information to a third party creator of the program or some other person concerned Among those who may be concerned are distributors of spam and advertisements scam agencies marketing agencies criminal organizations industrial espionage agents etc Spyware is secretly loaded to your system together with some other software or when browsing certain HTML pages and advertising windows It then installs itself without the user s permission Unstable browser operation and decrease in system performance are common side effects of spyware presence Adware Usually this term is referred to a program code implemented into freeware programs which perform forced display of advertisements to a user However sometimes such codes can be distributed via other malicious programs and show advertise
70. he path to its executable file Dr Web Firewall uses the SYSTEM name to indicate the rule set applied to the operating system kernel the system process for which there is no unique executable file 115 Ta J i 8 Dr Web Firewall 116 ax If the application file for which the rule was created changes e g due to update installation then Dr Web Firewall asks to confirm that the application is still allowed to access network resources To configure rule sets In the Dr Web Firewall settings window select the Applications page and do one of the following e to add a new set of rules click New e to edit an existing set of rules select the rule set in the list and click Edit e to add a copy of existing set of rules select the rule set and click Copy The copy is added after the selected rule set e to delete all rules for an application select the appropriate rule set and click Delete connections mode on Advanced page and then disabled the rule or changed the work mode the process will be blocked till it s next attempt to establish connection If you created a blocking rule for a process or set Block unknown Application Rules In the New application rule set or Edit application rule set window you can configure access to network resources as well as enable or disable launching of other applications When Dr Web Firewall is operating in learning mode you can start creating a new rule directly from the
71. he portable data carrier accessible for writing the Quarantine folder will be created on the data carrier and infected objects will be moved to this folder To open Quarantine Manager click the SpIDer Agent amp icon in the notification area select Tools and then select Quarantine Manager Quarantine Manage oe es List of quarantined files E Object Threat v Date added Path eicar copy com EICAR Test File NOT a Vir 28 06 2012 17 15 00 C E eicar com EICAR Test File NOT a Vir 13 04 2011 15 02 03 C Users o usmanova Download E w5wml4tcom part EICAR Test File NOT a Vir 13 04 2011 14 21 39 C lusers o usmanovalap temp Help Delete Restore Restore to The central table lists the following information on quarantined objects that are available to you e Object name of the quarantined object e Threat malware class of the object which is assigned by Dr Web Anti virus when the object is quarantined Ta ax 3 Getting Started 65 e Date added the date and time when the object was moved to Quarantine e Path full path to the object before it was quarantined Quarantine displays objects which can be accessed by your user account To view hidden objects open the Dr Web Anti virus installation folder and run the dwarui exe file under a more privileged account or run Dr Web Anti virus under an administrative account To manage quarantined objects 1 Select checkboxes for one
72. i Main SplDer Mail SplDer Guard Firewall Scanning Infected objects Cure recommended Actions Incurable objects Move to quarantine recommended Excluded files Suspicious objects Move to quarantine recommended X Excluded processes Adware Move to quarantine recommended hd Dialers Delete Jokes Ignore recommended Hacktools Ignore recommended hd Riskware Ignore recommended 2 In the Infected objects drop down list select the program s action upon detection of an infected object Cure action is recommended 3 In the Incurable objects drop down list select the program s action upon detection of an incurable object Move to quarantine action is recommended Ta AN ax 5 SpIDer Guard 86 4 In the Suspicious objects drop down list select the program s action upon detection of a suspicious object Move to quarantine action is recommended 5 In the Adware and Dialers drop down lists select the program s action upon detection of dangerous files Move to quarantine action is recommended 6 The same procedure is used when setting the program s actions upon detection of objects containing jokes riskware and hacktools Ignore action is recommended 7 Click OK to apply changes and close the SpIDer Guard Settings window Excluded files Page On the Excluded files page folders and files to be excluded from checking are specified In the Excluded files and folders field th
73. icious objects virus like activities and actions taken The Settings menu item opens SpIDer Guard settings window for details see SpIDer Guard Settings The Disable item allows to temporary disable program functions for users with administrator rights only Settings and Disable Enable items are not available in User A mode To disable SpIDer Guard enter confirmation code or password if you set Protect Dr Web settings by password checkbox on the Self protection page in Dr Web Anti virus Main settings You can restore settings to their default values on the Restore defaults page of Dr Web Anti virus Main settings Ta yan A A 5 SpIDer Guard 82 5 2 SpIDer Guard Settings The main adjustable parameters of SpIDer Guard are in the Settings panel To receive help on parameters specified on a page select that page and click Help When you finish editing the parameters click OK to save changes or Cancel to cancel the changes made Some of the most frequently changed settings of the program are described below Scanning Page By default SpIDer Guard is set in Optimal mode to scan files that are being executed created or changed on the hard drives and all files that are opened on removable media Main SplDer Mail SplDer Guard Firewall e Scanning Scan mode EE Optimal recommended Paranoid Excluded files Excluded processes a X Use heuristic analysis recommended Scan comp
74. ick OK to save changes or Cancel to reject them Packets with no rules in a rule set are blocked automatically except packets allowed by Application Filter rules Packet Filter Rules To add or edit a rule 1 In the packet filter rule set creation or modification window click New or Edit This opens a rule creation or rule modification window Rule name Description Rule description Direction Criterion ARP Ada Help 2 Configure the following parameters Rule name The rule name Description The rule description Ta J AN ax 8 Dr Web Firewall 129 Action The action for Dr Web Firewall to perform when the packet is intercepted e Block packets e Allow packets Direction The packet sender e Inbound apply the rule when packet is received from the network e Outbound apply the rule when packet is sent into the network from your computer e Any apply the rule regardless of packet transfer direction Logging mode The logging mode for the rule This parameter defines which information is stored in the Dr Web Firewall log e Log headers log packet headers only e Entire packet log whole packets e No logging do not log any information Criterion Filtering criterion E g transport or network protocol To add a filtering criterion select a criterion from the list and click Add You can add any number of filtering criteria For some headers there are ad
75. ings click OK to save changes or Cancel to reject them For each rule in the set the following information displays Enabled Execution states for the rule Action The action for Dr Web Firewall to perform when the connection attempt is detected e Block packets e Allow packets Rule name The rule name Connection type The party which initiates the connection e Inbound the rule is applied when someone from the network attempts to connect to the application on your computer e Outbound the rule is applied when the application on your computer attempt to connect to the network e Any the rule is applied regardless of who initiate the connection Description The rule description ON rae OF Rule Settings Application filtering application with certain network hosts rules control 8 Dr Web Firewall 119 interaction of a particular General Rule name Description State Connection type Rule settings IP all Top amp UDP Help New rule Rule description Enabled Inbound X Local address Any To add or edit a rule Action Block packets X Logging Off 7 Local port Any X OK Cancel 1 Configure the following parameters General Rule name Description State The rule name The rule description One of the following execution states for the rule e Enabled apply rule for all matching connection attempts
76. installation folder lt Name gt lt install path gt Username for proxy server Password for proxy server Proxy server for updating lt Address gt lt port gt Component name that will be excluded from product during installation update command parameters p product arg n component arg x selfrestart arg yes geo update Product name If specified only this product will be updated If nothing is specified all products will be updated If components are specified only these components will be updated Components that should be updated to specified version lt Name gt lt target revision gt Reboot after updating of Dr Web Updater Default value is yes If value is set to no reboot required notification will appear Attempt to get list of IP addresses from update drweb com before updating Ta 2 AN ax Appendices 151 type arg normal g proxy arg u user arg k password arg param arg l progress to console exec command parameters One of the following e reset all reset revision to 0 for all components e reset failed reset revision to 0 for failed components e normal failed try to update all components including failed from current revision to newest or specified e update revision try to update all components of current revision to newest if exists e normal update all components Proxy
77. ion settings and enable use of SpIDer Mail as a proxy serve click Change Ss SplDer Mail connections settings SplDer Mail port Server address Server port Add SplDer Mail port Server address Server port Remove Help OK Cancel To remove an element from the list select it and click Remove To add a server or a group of servers to the list specify its address IP address or domain name in the Server address field and the called port number into the Server port field and click Add Ta ax A 6 SpIDer Mail 92 The localhost address is not intercepted if the asterisk is specified If necessary this address should be specified in the interception list explicitly To set up mail interception 1 Make up a list of resources POP3 SMTP IMAP4 NNTP servers connections to which should be intercepted Number them one after another starting from 7000 Hereinafter these numbers will be called SpIDer Mail ports In the SpIDer Mail settings window select the Scanning page and click Change under the list of ports For every resource input the SpIDer Mail port that you assigned for the mail server into the SpIDer Mail port entry field a domain name or IP address of the server into the Server address entry field and the port number to which a connection is made into the Server port entry field and click Add Repeat these actions for each resource Click OK In the settings of the mail client inst
78. ions suggested upon threat detection by using Dr Web Scanner settings window Please note that you can set custom action for each detected threat after scan is completed but common reaction for a particular threat type should be configured beforehand 68 A AN T v A A 4 Dr Web Scanner 69 4 1 Scanning Your System Dr Web Scanner is installed as a usual Windows application and can be launched by the user or automatically see Automatic Launch of Scanning It is recommended for the scanner to be run by a user with administrator rights because files to which unprivileged users have no access including system folders are not scanned To launch Scanner Do one of the following e Click the Dr Web Scanner icon on the Desktop e Click the Scanner item in the context menu of the SpIDer Agent icon in the taskbar notification area see SpIDer Agent chapter e Click the Dr Web Scanner item in All Programs Dr Web directory of the Windows Start menu e Run the corresponding command in the Windows command line read Command Line Scanning Mode When Scanner launches its main window opens There are 3 scanning modes Express scan Complete scan and Custom scan Depending on the selected mode either a list of objects which will be scanned or a file system tree is displayed at the center of the window In Express scan mode the following objects are scanned e Boot sectors of all disks Random access mem
79. ironment OS and applications and some other features Knowing these principles may be useful for understanding software and organizational vulnerabilities of the protected system In certain cases this classification is conventional as some viruses can possess several features at the same time Besides it should not be considered exhaustive as new types of viruses constantly appear and the classification is made more precise The full and constantly updated version of this classification is available at the Dr Web web site The full name of a virus consists of several elements separated with full stops Some elements at the beginning of the full name prefixes and at the end of it suffixes are standard for the accepted classification Below is a list of all prefixes and suffixes used in Dr Web divided into groups Prefixes Affected operating systems The prefixes listed below are used for naming viruses infecting executable files of certain OS s e Win 16 bit Windows 3 1 programs e Win95 32 bit Windows 95 98 Me programs e WinNT 32 bit Windows NT 2000 XP Vista programs e Win32 32 bit Windows 95 98 Me and NT 2000 XP Vista programs Win32 NET programs in Microsoft NET Framework operating system e OS2 OS 2 programs 162 Ta AN ax Appendices 163 e Unix programs in various Unix based systems e Linux Linux programs e FreeBSD FreeBSD programs e SunOS SunOS Solaris programs e
80. istry keys and processes from damage and deletion It is not recommended to disable self protection If any problems occur during operation of defragmentation programs disable self protection temporary To rollback to a system restore point disable self protection The Block user activity emulation option allows to prevent any automatic changes in Dr Web Anti virus operation including execution of scripts that emulate user interaction with Dr Web Anti virus and are launched by the user Ta AN ax 3 Getting Started 54 The Block changing of system date and time option allows to prevent manual and automatic changes of the system date and time as well as of the time zone This restriction is set for all system users You can configure notification parameters so that to be informed on attempt to change the system time The Protect Dr Web settings with a password option allows to s et a password that will be required to access settings of Dr Web Anti virus Ta AN ax 3 Getting Started 55 3 2 7 Advanced Page On this page you can select a language for the settings configure report and Quarantine options and enable check of encrypted traffic SpiDer Mail SplDer Guard Firewall Notifications Language Update Engish F Anti virus Network x Report default settings Preventive Protection Dr Web Cloud Self protection Quarantine default settings Advanced ge Restore defaults Secure
81. ive unlimited KB ART lt size gt minimum size of file inside archive beginning from which compression ratio check will be performed unlimited KB 144 Ta AN A Appendices ARX lt size gt maximum size of objects in archives that should be checked unlimited KB BI show information on Dr Web virus databases Option is enabled by default DR scan folders recursively i e scan subfolders Option is enabled by default E lt engines gt perform scanning in specified number of threads EAST perform an express scan of the system For Scanner only FL lt path gt scan files listed in the specified file FM lt masks gt scan files matching the specified masks By default all files are scanned FR lt regexpr gt scan files matching the specified regular expression By default all files are scanned FULL perform a full scan of all hard drives and removable data carriers including boot sectors For Scanner only FX lt masks gt exclude from scanning files that match the mask For Console Scanner only Hor show brief help For Console Scanner only HA use heuristic analysis to detect unknown threats Option is enabled by default KEY lt keyfile gt specify a license key It is necessary to use this parameter if your key file is stored outside of the Dr Web installation folder where the scanner executables reside by defau
82. key files during installation A 1 2 To register and download key files a valid Internet connection is required Before installation ensure that your computer is connected to the Internet You can receive a demo key file during the registration procedure Start the installation procedure See Installation Procedure In the License Key file step select Receive Key file during installation Follow instructions to complete the rest steps of the installation Once the installation completes the procedure of obtaining a key file starts On its completion Dr Web Anti virus automatically downloads and installs a license key file 14 Ta ax 1 Introduction The key file can be delivered as a key file or an archive containing such a file A user can receive a key file via the Dr Web Updater during installation or the first update The utility registers the program after the serial number is provided on the official website and receives the key file This procedure is available only for Dr Web programs that protect individual workstations Without a serial number a user can only receive a demo key file See Receiving key file It is recommended to keep the key file until it expires If you re install a product or install it on several computers you do not have to register the serial number again you can use the key file received during the first registration Demo key file can be used only on the compute
83. lowing you to create new rules for this application and it s parent process P Windows host process Rundll32 m The following network access problems were detected There are no rules for this application You can allow block or customize application network access You can choose either one of predefined rules or create your own application rule Apply predefined rule Allow network connection for application on port 389 dap Create custom rule The network application was launched by unknown process If you are not sure that the application should be allowed to start network processes you block this action for the application Description Allow Block Publisher Path C Print driver host for 32bit applications Wrico C windows splwow64 exe H Microsoft Office Word Micro C program files x86 microsoft office office 11 A You need administrative rights to create rules 111 Ta 2 AN ax 8 Dr Web Firewall 8 2 Managing Dr Web Firewall Dr Web Firewall installs as a network component and loads on Windows startup If necessary you can suspend Dr Web Firewall operation review its statistics or change settings After a session under limited user account Guest is open Firewall displays an access error message Firewall status is then displayed as inactive in SpIDer Agent However Firewall is enabled and operates with default settings or settin
84. lt the drweb32 key or another suitable file from the C Program Files DrWeb folder is used LITE perform a basic scan of random access memory boot sectors of all disks and startup objects Scanner also runs a check on rootkits For Scanner only LN resolve shell links Option is disabled by default LS use LocalSystem account rights Option is disabled by efault MA check e mail Option is enabled by default MC lt limit gt set maximum number of cure attempts to limit unlimited by default Qqa m i a w 145 Ta AN ax Appendices NB do not backup cured or deleted files Option is disabled y default NI X limits usage of system resources at scanning and riority of the scanning process unlimited NOREBOOT cancel system reboot or shut down after scanning For Scanner only NT _ check NTFS streams Option is enabled by default OK display the full list of scanned objects showing Ok for clean files Option is disabled by default P lt prio gt priority of the current scanning task NoN oN 0 the lowest L low N general Priority by default H high M maximal PAL lt level gt maximum pack level Value is 1000 by default QL list quarantined files on all disks For Console Scanner only QL lt logical_drive_name gt list quarantined files on the specified drive letter For Console Scanner on
85. ly QNA double quote file names QR L d p delete quarantined files on drive lt d gt letter that are older than lt p gt days number If lt d gt is not specified then files are deleted on all drives if lt d gt is not specified then all quarantined files are deleted regarding of their age 0 days For Console Scanner only QUIT terminate Dr Web Scanner once scanning completes whenever or not the detected threats are neutralized For Scanner only RA lt file log gt append the specified file with the current scanning report By default report is not generated REP follow symbolic links while scanning Option is disabled by default RP lt filelog gt rewrite the specified file with the current scanning report By default report is not generated 146 Ta ax Appendices 147 RPC lt secs gt Dr Web Scanning Engine connection timeout Timeout is 30 seconds by default For Console Scanner only RPCD use dynamic RPC identification For Console Scanner only RPCE use dynamic RPC endpoint For Console Scanner only RPCE lt name gt use specified RPC endpoint For Console Scanner only RPCH lt name gt use specified host name for remote call For Console Scanner only RPCP lt name gt use specified RPC protocol Possible protocols Ipc np tcp For Console Scanner only SCC show content of complex objects archives e m
86. m the network e the rule is applied when packet is sent into the network from your computer e the rule is applied regardless of packet transfer direction Log The logging mode for the rule This parameter defines which information is stored in the Dr Web Firewall log e Log headers the packet header only e Entire packet the whole packet e No logging no information is logged Description The rule description You can configure the list by adding new rules for the application or modifying existing rules and the order of their execution The rules are applied according to their order in the set To configure rulesets 1 If you select to create or edit an existing rule set on the Packet filtering settings page in the opened window specify the name for the rule set 2 Use the following options to create filtering rules e to add a new rule click New The new rule is added to the beginning of the list e to modify a rule select it and click Edit e to add a copy of a rule select the rule and click Copy The copy is added after the selected rule e to delete a rule select it and click Delete 3 If you selected to create or edit a rule configure rule settings in the opened window 4 Use the arrows next to the list to change the order of rules The rules are applied according to their order in the set Ta 2 AN ax 8 Dr Web Firewall 128 5 When you finish adjusting the settings cl
87. mation on all attempts of applications installed on your computer to connect to a network SplDer Mail SpiDer Guard Firewall Active applications Time Application Rulename Direction Action Endpoi e Application journal Packet Filter journal Save Clear Time The date and time of the connection attempt Application The full path to the application executable file its name and process identification number PID Rule name The name of the rule applied Direction The party which initiated the connection e Inbound someone from the network attempted to connect to the application on you computer e Outbound the application on your computer attempted to connect to the network e Any the rule was applied regardless of who initiated the connection Ta yan A A 8 Dr Web Firewall 138 Action The action Dr Web Firewall performed when the connection attempt was detected e Block packets e Allow packets Endpoint The protocol IP address and the port used for the connection On this page you can save the information to a file or clear the log To save application filter log Click Save then enter the file name where to store the log To clear application filter log Click Clear All information will be deleted from the log Ta AN ax 8 Dr Web Firewall 8 4 3 Packet Filter Log The packet filter log stores information on packets transmitted through all network interf
88. ments in internet browsers Many adware programs operate with data collected by spyware Joke programs Like adware this type of malicious programs does not deal any direct damage to the system Joke programs usually just generate message boxes about errors that never occurred and threaten to perform actions which will lead to data loss Their purpose is to frighten or annoy a user 158 Ta AN ax Appendices Dialers These are special programs which are designed to scan a range of telephone numbers and find those where a modem answers These numbers are then used to mark up the price of telephoning facilities or to connect the user to expensive telephone services All the above programs are considered malicious because they pose a threat to the user s data or his right of confidentiality Programs that do not conceal their presence distribute spam and different traffic analyzers are usually not considered malicious although they can become a threat under certain circumstances Among other programs there is also a class of riskware programs These were not intended as malicious but can potentially be a threat to the system s security due to their certain features Riskware programs are not only those which can accidentally damage or delete data but also ones which can be used by crackers or some malicious programs to do harm to the system Among such programs are various remote chat and administrative tools FTP ser
89. n Advanced Restore defaults Ta yan A 4 3 Getting Started 47 3 2 4 Preventive Protection Page On this page you can configure Dr Web Anti virus reaction to such actions of other programs that can compromise security of your computer You can also protect your important data from unwanted changes Main SplDer Mail SplDer Guard Firewall Notifications Level of suspicious activity blocking Minimum recommended Update Anti virus Network Data loss prevention Disabled Preventive Protection You can configure Dr Web to create protected copies of important files Dr Web Cloud Restore To cancel unwanted changes you can restore your files from protected Self protection copies Advanced Create You can create copies manually No copies yet Restore defaults Preventive Protection Level In the default Minimum mode Dr Web Anti virus disables automatic changes to system objects modification of which explicitly signifies a malicious attempt to damage the operating system It also blocks low level access to disk and protects the HOSTS file from modification If there is a high risk of you computer getting infected you can increase protection by selecting the Medium mode In this mode Dr Web Anti virus blocks access to the critical objects that can be potentially used by malicious software Ta AN ax 3 Getting Started 48 d Using this mode may lead to compatibility problems with legitimate
90. nd prompting you to select the necessary action You can either select a temporary solution or create a rule which will be applied each time Dr Web Firewall detects this type of connection When running under limited user account Guest Firewall does not A prompt requests for network access attempts Notifications are then forwarded to the session with administrator privileges if such session is simultaneously active e Internet Explorer 8 Dr Web Firewall Dr Web Firewall has detected network activity Application name Application path Digital signature Endpoint Port Direction Ee Internet Explorer C program files internet explorer jexplore exe Microsoft Corporation tep 65 55 17 26 80 www http Outbound AL Thee a no ndes forthis apploaton To process connection attempts 1 To make a decision consider the following information displayed in the notification Application name The name of the application Ensure that the Application path Digital signature Endpoint Port Direction Path to the application executable file corresponds to its usual location The full path to the application executable file and its name Digital signature of the application The protocol used and the network address the application is trying to connect to The network ports used for the connection attempt Connection type 107 Ta AN ax 8 Dr Web Firewall 108 2
91. nding checkbox 2 By default detailed logging mode is used before the first restart of the operating system If it is necessary to log component activity before and after the restart set the Continue detailed logging after reboot not recommended checkbox 3 Save the changes A By default size of log files are restricted to 10 MB Quarantine settings To configure Quarantine settings click the corresponding Change button You can configure Dr Web Anti virus Quarantine estimate its size and delete isolated files from a specified logical drive Folders of Quarantine are created separately on each logical drive where suspicious files are found Ta AN A 3 Getting Started 59 7 amp Quarantine properties a Available disks Quarantine size MB CA 0 00 You can permanently clear quarantine on selected disk Clear Advanced If any threats were found on a portable data storage create quarantine on this data storage recommended Help OK Cancel To empty Quarantine 1 To remove all quarantined files on a particular drive select the drive in the list 2 Click Clear and confirm the deletion when prompted Use Advanced settings to select the mode of isolating infected objects detected at portable data carriers By default detected threats are moved to the Quarantine folder on this data carrier without being encrypted The Quarantine folder is created on portable data carriers only when
92. nformation on active connection is available Name The name of the application Direction The party which initiated the connection e Inbound the rule is applied when someone from the network attempted to connect to the application on you computer e Outbound the rule is applied when the application on your computer attempted to connect to the network e Listening the rule is applied when the application on your computer is awaiting for a connection attempt from the network Ta BY ax 8 Dr Web Firewall 136 Protocol The protocol used to transmit data Local address The protocol and host address from which comes an attempt to connect Remote address The protocol and host address to which the connection is attempted Sent The number of bytes sent through this connection Received The number of bytes received through this connection In the active connections statistics window you can terminate any active process by right clicking the process in the table and selecting Terminate process To terminate any active process you need administrative privileges Otherwise you can terminate only those processes that are run under your account From the context menu you can also block an active or unblock a disabled connection The blocked connections are marked with red in the table Ta yA A ys y 8 Dr Web Firewall 8 4 2 Application Filter Log The application filter log stores infor
93. ng to the programming language in which they are written in most cases it is assembler high level programming languages scripting languages etc or according to the affected operating systems Computer worms Worms have become a lot more widespread than viruses and other malicious programs recently Like viruses they are able to reproduce themselves and spread their copies but they do not infect other programs A worm infiltrates the computer from the worldwide or local network usually via an attachment to an e mail and distributes its functional copies to other computers in the network It can begin distributing itself either upon a user s action or in an automatic mode choosing which computers to attack Worms do not necessarily consist of only one file the worm s body Many of them have an infectious part the shellcode which loads into the main memory RAM and then downloads the worm s body as an executable file via the network If only the shellcode is present in the system the worm can be rid of by simply restarting the system at which the RAM is erased and reset However if the worm s body infiltrates the computer then only an anti virus program can cope with it Worms have the ability to cripple entire networks even if they do not bear any payload i e do not cause any direct damage due to their intensive distribution Trojan horses Trojans This type of malicious program cannot reproduce or infect other
94. nge To apply the rule for all ports select Any 2 When you finish adjusting the settings click OK to save changes or Cancel to reject them A AN 7 v A 4 yy 8 Dr Web Firewall 8 3 2 Interfaces Page On the Interfaces page you can select a rule set to use for filtering packets transmitted through different network interfaces installed on your computer B Settings oles Main SpliDer Mail SplDer Guard Firewall Applications Network interface Adapter Rule OEE iw Nogxnioyenne Agantep pa oyero cto Default Rule z Advanced aa To defile rule sets for network interfaces 1 Inthe Dr Web Firewall settings window select Interfaces 2 For an interface of interest select the appropriate ruleset If the ruleset does not exist you can create a new set of packet filtering rules 3 Click OK to save changes or click Cancel to close the window without saving changes To list all available interfaces click All This opens a windows where you can selected interfaces that should be listed in the table permanently Active interfaces are listed in the table automatically To configure rules for interfaces click Configure 122 Ta 2 ax 8 Dr Web Firewall Packet Filter Packet filtering allows you to control access to network regardless of which program initiates connection Dr Web Firewall applies these rules to network packets transmitted through network interfaces of your computer
95. ning Scanner SpIDer Guard and SpIDer Mail start using the updated databases automatically When the Updater is launched in the command line mode the command line parameters can be used see Appendix A 143 Ta AN ax Appendices Appendices Appendix A Command Line Parameters Additional command line parameters switches are used to set parameters for programs which can be launched by opening an executable file This relates to Scanner Console Scanner and to Dr Web Updater The switches can set the parameters unavailable in the configuration file and have a higher priority then the parameters which are specified in it Switches begin with the forward slash character and are separated with blanks as other command line parameters The Scanner and Console Scanner Parameters AA apply actions to detected threats automatically Only for Scanner AC check installation packages Option is enabled by default AFS use forward slash to separate paths in archive Option is disabled by default AR check archives Option is enabled by default ARC lt ratio gt maximum archive object compression If the compression rate of the archive exceed the limit scanner neither unpacks not scans the archive unlimited ARL lt evel gt maximum archive level unlimited ARS lt size gt maximum archive size If the archive size exceed the limit scanner neither unpacks nor scans the arch
96. ning in Command Line Mode 4 5 Console Scanner 4 6 Automatic Launch of Scanning SpIDer Guard 5 1 Managing SpIDer Guard 5 2 SpIDer Guard Settings SpIDer Mail 6 1 Managing SpIDer Mail 6 2 SpIDer Mail Settings Dr Web for Outlook 7 1 Configuring Dr Web for Outlook 7 2 Threat Detection 7 2 1 Types of Threats 7 2 2 Configuring Actions 7 3 Logging 7 3 1 Event Log 7 3 2 Debug Text Log 55 61 62 64 66 67 69 71 73 77 78 79 80 81 82 87 89 90 97 97 99 99 100 102 102 103 5 Ta AN ax G 7 4 Statistics 8 Dr Web Firewall 8 1 Training Dr Web Firewall 8 2 Managing Dr Web Firewall 8 3 Firewall settings 8 3 1 Applications Page 8 3 2 Interfaces Page 8 3 3 Advanced Page 8 4 Event Logging 8 4 1 Active Applications 8 4 2 Application Filter Log 8 4 3 Packet Filter Log 9 Automatic Updating 9 1 Running Updates Appendices Appendix A Command Line Parameters The Scanner and Console Scanner Parameters Dr Web Updater Command Line Parameters Appendix B Computer Threats and Neutralization Methods Appendix C Naming of Viruses Appendix D Technical Support 105 106 106 112 114 115 122 131 134 135 137 139 141 142 144 144 144 149 154 162 167 6 Ta ax 1 Introduction 1 Introduction Dr Web Anti virus for Windows provides multi level protection of RAM hard disks and removable devices against viruses rootkits Trojans spyware adware
97. nse key file becomes invalid and Dr Web Anti virus stops detecting and neutralizing malicious programs 1 4 2 Obtaining Key File You can receive key files in one of the following ways e During installation e Via manual product registration on the official Doctor Web website e Within the product distribution kit e Ona separate data carrier provided by the seller Key files received during installation or within the installation kit are installed automatically You need to instal key files received in any other way 13 Ta ax 1 Introduction To acquire key files via manual registration A a To register and download key files a valid Internet connection is required To receive a license key file a product serial number is required Without a serial number you can only receive a demo key file during installation Launch an Internet browser and go to the site specified on the product registration card supplied with your copy of the product Fill in the registration form Enter the serial number found on the registration card The license key file is archived and sent to the e mail address you specified in the registration form After registration you can also download the license key file from the registration page Windows operating systems extract files from ZIP archives automatically You do not need to purchase or install additional software Install the key file To acquire
98. nt of the product release However modern virus threats are characterized by high speed evolvement and modification Within several days and sometimes hours new viruses and malicious programs emerge To mitigate the risk of infection during the licensed period Doctor Web provides you with regular updates to virus databases and product components which are distributed via the Internet With the updates Dr Web Anti virus receives information required to detect new viruses block their spreading and sometimes cure infected files which were incurable before From time to time the updates also include enhancements to anti virus algorithms and fix bugs in software and documentation Dr Web Updater helps you download and install the updates during the licensed period 141 T ax A J AN 9 Automatic Updating 9 1 Running Updates You can run Updater in one of the following ways e From the command line by running drwupsrv exe file located in the Dr Web Anti virus installation folder e By selecting Update in the SpIDer Agent menu On launching Updater displays a window with information on relevance of Dr Web virus databases and Dr Web Anti virus components If necessary you can start an update process Update parameters can be configured on the Update page of Dr Web Anti virus Main settings If launching Dr Web Updater automatically changes are A logged into dwupdater log file that is located in the allusersprofile
99. nternet local area networks e mail and portable data mediums Some of them rely on the user s carelessness and lack of experience and can be run in completely automatic mode Others are tools controlled by a computer cracker and they can harm even the most secure systems This chapter describes all of the most common and widespread types of malware against which products of Doctor Web are aimed Classification of Computer Threats Computer viruses This type of malicious programs is characterized by the ability to implement its code into the executable code of other programs Such implementation is called infection In most cases the infected file becomes a virus carrier itself and the implemented code does not necessarily match the original Most viruses are intended to damage or destroy data on the system Viruses which infect files of the operating system usually executable files and dynamic libraries and activate upon launching of the infected file are called file viruses 154 Ta AN ax Appendices Some viruses infect boot records of diskettes and partitions or master boot records of fixed disks Such viruses are called boot viruses They take very little memory and remain ready to continue performing their tasks until a system roll out restart or shut down occurs Macroviruses are viruses which infect documents used by the Microsoft Office and some other applications which allow macro commands usually written in
100. ny scan mode Certain external devices e g mobile drives with USB interface can A be identified by the system as hard drives That is why such devices should be used with utmost care and checked for viruses by the Scanner when connected to a computer Disabled scanning of archives even if Sp Der Guard is constantly active means that viruses can still easily penetrate a PC but their detection will be postponed When the infected archive is unpacked or an infected message is opened an attempt to write the infected object on the hard drive will be taken and SpIDer Guard will inevitably detect it Also you can select Block autoruns from removable media check box to disable autoplay option for portable data storages such as CD DVD flash memory etc This option helps to protect you computer from viruses transmitted via removable media If any problem occur during installation with autorun option it is recommended to remove Block autoruns from removable media check box Ta ax 5 SpIDer Guard 85 Actions Page On this page you can adjust SpIDer Guard reaction to infected objects The Cure Ignore Delete and Move to quarantine actions are similar to those of the Scanner All actions with files are described in Appendix B Computer Threats and Neutralization Methods chapter To change the default actions in SpIDer Guard 1 In the SpIDer Guard Settings window select the Actions tab ett oc C f
101. omatically destroyed Advanced users can modify mail scanning parameters and the program s reactions to virus events Dr Web Scanner can also detect viruses in mailboxes of several formats but SpIDer Mail has several advantages e Not all formats of popular mailboxes are supported by Dr Web Scanner In this case when using SpIDer Mail the infected messages are not even delivered to mailboxes e The Scanner does not check the mailboxes at the moment of the mail receipt but either on user demand or according to schedule Furthermore this action is rather resource consuming and takes a lot of time Thus with all the components in their default settings SpIDer Mail detects viruses and suspicious objects distributed via e mail first and does not let them infiltrate into your computer Its operation is rather resource sparing scanning of e mail files can be performed without other components 88 Ta 6 SpIDer Mail 89 ax 6 1 Managing SpIDer Mail SpIDer Mail can be managed via the SpIDer Mail item in the context menu of the SpIDer Agent icon see SpIDer Agent About Register license My Dr Web Help SplDer Guard gt w SpIDer Mail Statistics Settings Updater Scanner Disable Tools gt User mode If the Settings menu item is selected a window with SpIDer Mail settings will open read Adjusting Certain Program Settings If the Statistics menu item is selecte
102. ory e Boot disk root folder Windows system folder e User documents folder My documents Temporary files Ta ax 4 Dr Web Scanner e System restore points e Rootkits if scanning process is running under administrative privileges If Complete scan mode is selected random access memory and all hard drives including boot sectors of all disks are scanned Scanner also runs a check on rootkits Custom scan mode allows you to select objects for scanning any folders and files and such objects as random access memory autorun objects boot sectors etc To start scanning selected objects click Start scanning Custom scan L Scanning objects e Run scanning process with amp Boot sectors of all disks administrative rights a eG Random access memory E amp Boot disk root folder G Windows system folder m Ge User documents folder My Documents a G Temporary files system restore points E amp Rootkits Click to select files and folders Start scanning When scanning starts Pause and Stop buttons become available You can do the following e to pause scanning click Pause button To resume scanning after pause click Resume button e to stop scanning click Stop button A The Pause button is not available at scanning processes and RAM 70 Ta ax 4 Dr Web Scanner 4 2 Neutralizing Detected Threats By default if known viruses or computer threats o
103. perating system for complex threats and curing of detected active infections when necessary If this option is enabled Dr Web Anti rootkit constantly resides in memory In contrast to on the fly scanning of files by SpIDer Guard scanning for rootkits includes checking of autorun objects running processes and modules Random Access Memory RAM MBR VBR disks computer BIOS system and other system objects One of the key features of the Dr Web Anti rootkit is delicate attitude towards consumption of system resources processor time free RAM and others as well as consideration of hardware capacity When Dr Web Anti rootkit detects a threat it notifies you on detection and neutralizes the malicious activity During background rootkit scanning files and folders specified on Excluded files page of SpIDer Guard are excluded from scanning Ta ax 5 SpIDer Guard 84 To enable background scanning set the Scan computer for rootkits recommended checkbox Disabling of SpIDer Guard does not affect background scanning If background scanning is enabled it is performed regardless of whether SpIDer Guard is enabled or disabled In Additional tasks group you can configure SpIDer Guard parameters to check the following objects e Executables of running processes regardless of their location e Installation files e Files on network drives e Files and boot sectors on removable devices These parameters are applied in a
104. peration of programs including defragmentation programs disable the corresponding options in If any problems occur during installation of important Microsoft this group Ta AN A 3 Getting Started 49 Data Loss Prevention To protect important files from modification by malware you can enable Data loss prevention This option allows copying of files that reside in the specified folders To configure creation of file copies click Change In the open window select Enable data loss prevention Click Add to specify folders which content is to be copied You can add a new folder at any time You can also specify the disk to store the file copies and frequency of their creation After the specified period Dr Web will check whether the files in the specified folders were modified If so a new copy is created Moreover you can delete the copies if it is required to clear space on the disk at that deletion cannot affect the original files as well as disable creation of protected copies while on Battery mode amp nme Disable data loss prevention Enable data loss prevention Folders Add Delete Specify folder for storing protected copies C 3 3 GB of 20 4 GB free Delete copies Frequency every day Do not create copies while on battery mode Help OK Cancel Ta AN ax 3 Getting Started 50 If your files were corrupted you can restore their copies created by the certain d
105. programs A Trojan substitutes a high usage program and performs its functions or imitates the programs operation At the same time it performs some malicious actions in the system damages or deletes data sends confidential information etc or makes it possible for another person to access the computer without permission e g to harm the computer of a third party 156 Ta AN ax Appendices A Trojan s masking and malicious facilities are similar to those of a virus and it can even be a component of a virus However most Trojans are distributed as separate executable files through file exchange servers removable data carriers or e mail attachments which are launched by a user or a system task Rootkits It is a type of malicious program used to intercept system functions of an operating system in order to conceal itself Besides a rootkit can conceal tasks of other programs registry keys folders and files It can be distributed either as an independent program or a component of another malicious program A rootkit is basically a set of utilities which a cracker installs on a system to which she had just gained access There are two kinds of rootkits according to the mode of operation User Mode Rootkits UMR which operate in user mode intercept functions of the user mode libraries and Kernel Mode Rootkits KMR which operate in kernel mode intercept functions on the level of the system kernel which makes it
106. protocols Check of e mail attachments transferred via SSL encrypted connections Detection and neutralizing of malicious objects Malware detection Heuristic analysis for additional protection against unknown viruses Configuring Dr Web for Outlook You can configure Dr Web for Outlook plug in operation and review statistics at the Microsoft Outlook mail application in the Tools Options Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 di The Dr Web Anti virus tab of Microsoft Outlook parameters are active only if user has permissions to change these settings Ta J N ax 7 Dr Web for Outlook On Dr Web Anti virus tab the current protection status is displayed enabled disabled The tab provides access to the following program functions e Log allows to configure the program logging e Check attachments allows to configure the e mails check and to specify the program actions for the detected malicious objects e Statistics allows to review the number of checked and processed objects Preferences Mail Setup Mail Format Spelling Other General e Dr Web Anti virus is enabled Anti virus and anti spam check lt q gt Infected attachments may present a threat to your information security Check attachments E Anti spam filter Statistics Checked Clear
107. r Web product to operate you need a license key file To continue please register and obtain a license or demo key file from Doctor Web servers Demo key file You do not need a serial number to get a demo key file You may receive the demo ke only after a certain waiting period License key file Please enter serial number What is a key file Where is the serial number Gene If you received a serial number when you purchased your Dr Web product select License key file and enter the serial number If you want to install the product for demonstration purposes select Demo key file and go to step 2 If you have used Dr Web Anti virus for Windows in the d past you may be eligible for a 150 day extension to your new license To enable the bonus enter your registered serial number or provide the license key file 30 2 Installing Dr Web Anti virus 31 Click Next The registration data window opens 2 Fill in all necessary fields in the registration form to receive a key file and click Next Step 2 User information Registration name Region Russia Md City E mail address E Subscribe to newsletters Privacy statement by Doctor Web 3 The procedure of receiving the license key will start If the key file is downloaded successfully the window displays an appropriate message and duration of the license Otherwise an error message will appear A AN T v A
108. r on which it was registered Subsequent Registration If a key file is lost you must register again by inputting the personal data you provided during the previous registration You may use a different e mail address In this case the key file will be sent to the address specified When recovering a demo key file you will receive the same key file as you received during the previous registration The number of times you can request a key file is limited One serial number can be registered no more than 25 times If requests in excess of that number are sent no key file will be delivered To receive a lost key file contact Technical Support describe your problem in detail and state personal data you entered when you registered the serial number 15 Ta 2 ax 1 Introduction 1 4 3 Renewing Registration When your license expires or the security of your system is reinforced you may need to update the license The new license should be registered with the product Dr Web Anti virus supports hot license updates without stopping or reinstalling the product To renew license key files 1 Open License Manager To purchase a new license or renew an existing one you can also use your personal web page on the Doctor Web website To visit your page use the My Dr Web option in the License Manager or SpIDer Agent menu 2 If your current key file is invalid Dr Web Anti virus automatically switches to the new licens
109. rams of the Windows operating system 2 In the opened window select the installation mode e to select the components to install select Change components e to restore anti virus protection on your computer select Restore program e to remove all installed components select Remove program A Sy Emenee 33 Dr WEB Anti vines Removing or changing Dr Web Anti virus for Windows components WB Change components Configure Dr Web Anti virus for Windows components according to your needs Restore program Restore Dr Web anti virus protection on your computer Remove program Remove Dr Web anti virus protection from your computer 3 To remove Dr Web Anti virus or select components to be installed it is required to enter the confirmation code from the picture in the opened window 4 If the program prompts you restart the computer to complete the procedure Ta ax 2 Installing Dr Web Anti virus 2 3 Obtaining Key Files The registration procedure for a new key file starts automatically during installation or can be launched from the SpIDer Agent menu once the installation is complete This procedure helps you connect to the official Doctor Web website and register your installation To obtain a key file 1 During the first step of the procedure you will be asked to choose what type of key file you would like to obtain either a license or a demo key file In order for D
110. red during scan e Clear number of messages which are not infected Then the number of the following categories of treated objects is specified e Moved to quarantine number of objects which have been moved to Quarantine e Deleted number of objects deleted from the system e Skipped number of objects skipped without changes By default statistics file is drwebforoutlook stat file that is located in the USERPROFILE DoctorWeb folder for Windows 7 C Users lt username gt DoctorWeb To clear statistics delete this file A drwebforoutlook stat statistics file is individual for each system user 105 A AN T v A 4 W 8 Dr Web Firewall 106 8 Dr Web Firewall Dr Web Firewall protects your computer from unauthorized access and prevents leak of vital data through networks Dr Web Firewall monitors connection attempts and data transfer and helps you block unwanted or suspicious connections both on network and application levels Main Features Dr Web Firewall provides you with the following features Control and filtration of all incoming and outgoing traffic Access control on application level Network level packet filtering Fast selection of rule sets Event logging 8 1 Training Dr Web Firewall By default once installation completes Dr Web Firewall starts learning usual behaviour of your operating system by intercepting all new unknown to the firewall connection attempts a
111. rus Install all critical updates recommended by the operating system developer Uninstall all other anti virus packages from the computer to avoid possible incompatibility with their resident components If you install Dr Web Firewall uninstall all other firewalls OS Hard disk space CPU Resolution Free RAM Other For 32 bit platforms e Windows XP with Service Pack 2 or 3 e Windows Vista e Microsoft Windows 7 e Microsoft Windows 8 For 64 bit platforms e Windows Vista e Microsoft Windows 7 e Microsoft Windows 8 You may need to download and install certain system components from the official Microsoft website If necessary the program will notify you about the components required and provide download links 330 MB for Dr Web Anti virus components Files created during installation will require additional space i686 compatible Recommended minimum screen resolution is 800x600 Minimum 512 MB of RAM Internet connection for updating virus databases and Dr Web Anti virus components Ta ax 1 Introduction 12 1 4 Licensing The use rights for the Dr Web Anti virus are specified in the key file To use Dr Web Anti virus obtain and install a key file For more information on licensing and types of key files visit the official Doctor Web website 1 4 1 Key File The key file contains the following information e list of components a user is allowed to
112. s based on certain knowledge about the attributes that characterize malicious code Each attribute or characteristic has a weight coefficient that determines the level of its severity and reliability Depending on the sum weight of a file the heuristics analyzer calculates the probability of unknown virus infection As with any system of hypothesis testing under uncertainty the heuristics analyzer may commit type I or type II errors i e it may omit viruses or raise false alarms Ta ax 1 Introduction While performing any of the aforementioned checks Dr Web anti virus solutions use the most recent information about known malicious software As soon as Doctor Web Virus Laboratory experts discover new threats they issue an update on virus signatures behaviour characteristics and attributes In some cases updates can be issued several times per hour Therefore even if a brand new virus passes through the Dr Web resident guards and penetrates the system then after update the virus is detected in the list of processes and neutralized 18 Ta ax 1 Introduction 1 6 How to Test Anti virus The European Institute for Computer Anti Virus Research EICAR Test File helps test the performance of anti virus programs that detect viruses using signatures For this purpose most anti virus software vendors generally use a standard test com program This program was specially designed to let user test the r
113. s select the rule set in the list and click Edit To add a copy of existing set of rules select the rule set and click Copy The copy is added after the selected rule set To delete a selected rule set click Delete 124 Ta ax 8 Dr Web Firewall To configure general settings On the Packet Filter settings use the following options Use TCP stateful packet filtering Management of fragmented IP packets Select this checkbox to filter packets according to the state of existing TCP connections Dr Web Firewall will block packets that do not match active connections according to the TCP protocol specification This option helps protect your computer from DoS attacks denial of service resource scanning data injection and other malicious operations It is also recommended to enable stateful packet filtering when using complex data transfer protocols such as FTP SIP etc Clear this checkbox to filter packets without regard to state of TCP sessions Select this checkbox to ensure correct processing of large amounts of data The maximum transmission unit MTU may vary for different networks therefore large IP packets may be received fragmented When this option is enabled Dr Web Firewall applies the rule selected for the first fragment of a large IP packet to all other fragments Clear this checkbox to process fragmented packets independently 125 Ta AN ax 8 Dr Web Firewall 126
114. s disabled 3 Specify the maximum log file size in kilobytes 4 Click OK to save changes Ta J 1 ax 7 Dr Web for Outlook 104 The Log window will be available only for users with administrative A rights For Windows Vista and later operating systems after clicking Log e if UAC is enabled administrator is requested to confirm program actions user without administrative rights is requested to enter accounting data of system administrator e if UAC is disabled administrator can change program settings user does not have the access to change program settings To view program log To open the text log click Show in folder A AN T v A yy 7 Dr Web for Outlook 7 4 Statistics In the Microsoft Outlook mail application in the Tools Options Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 statistic information about total number of objects which have been checked and treated by the program is listed These scanned objects are classified as follows e Checked total number of checked messages e Infected number of messages with viruses e Suspicious number of messages presumably infected with a virus upon a reaction of the heuristic analyzer e Cured number of objects successfully cured by the program Not checked number of objects which can not be checked or error has occur
115. sages as well as messages that were not scanned e g due to their complicated structure is as follows e Messages infected with a virus are not delivered the mail program receives an instruction to delete this message the server receives a notification that the message had been received this action is called deletion of the message e Messages with suspicious objects are moved to the quarantine folder as separate files the mail program receives a notification about this this action is called moving the message e Messages that were not scanned and safe messages are passed on e All deleted or moved messages remain on the POP3 or IMAP4 server Infected or suspicious outgoing messages are not sent to the server a user is notified that a message will not be sent usually the mail program will save it 87 Ta AN ax 6 SpIDer Mail If an unknown virus distributing through e mail is resided on the computer the program can detect signs of a typical behavior for such viruses mass distribution By default this option is enabled The default program settings are optimal for a beginner provide maximum protection level and require minimum user interference But some options of mail programs are blocked for example sending a message to many addresses might be considered as mass distribution and mail will not be scanned for spam useful information from their safe text part becomes unavailable if messages are aut
116. sent on the hard drive or removable media click Browse and select the key file in the appeared dialog window e if you want to receive a key file during the installation select Receive key file during installation e if you want to continue the installation and use a temporary key file select Receive key file later Updating is not available until you have installed license or demo key file Click Next 3 Dr WEB Registration Wizard To take full advantage of Dr Web Anti virus for Windows license key file is required 5 Receive key file during installation 5 Receive key file later Specify path to an available valid key file C Program Files DrWeb drweb32 key Owner SS Pro Beta tester Activation date 2013 07 03 Expiration date 2013 09 02 Doctor Web Ltd 1992 2013 Back ff Next Use only a Dr Web Anti virus key file Key files of this type have the key extension Ta AN ax 2 Installing Dr Web Anti virus 25 6 The window displays informing you that the program is ready to be installed To start installation with the default parameters click Install To select components to be installed specify the installation path and other additional parameters click Installation parameters The option is meant for experienced users System is ready for Dr Web Anti virus for Windows 9 0 installation Installing Dr Web Anti virus for Windows 9 0 on a computer with another anti virus program or
117. sers from viewing unwanted websites and protect your system from infected files 51 Ta AN A 3 Getting Started 52 Software Quality Improvement Program If you participate in the software quality improvement program impersonal data about Dr Web Anti virus operation on your computer will be periodically sent to the company servers for example information on created rule sets for Dr Web Firewall Received information is not used to identify or contact you Click the Privacy statement by Doctor Web link to look through a privacy statement on Doctor Web website Ta 2 AN ax 3 Getting Started 53 3 2 6 Self protection Page On this page you can configure protection of Dr Web Anti virus itselft from unauthorized modification by anti antivirus programs or accidental damage Main SpliDer Mail SplDer Guard Firewall Notifications E Enable Self protection Update This option protects Dr Web files and processes from unauthorized changes Anti virus Network E Block user activity emulation Preventive Protection Ms prevents any changes in Dr Web operation except those made manually Dr Web Cloud E Block changing of system date and time f ii i E EL This option prevents manual and automatic change of system time settings Advanced E Protect Dr Web settings with a password Restore defaults Change Password The Enable Self protection option allows to protect Dr Web Anti virus files reg
118. software that uses the protected registry branches When it is required to have total control of access to critical Windows objects you can select the Paranoid mode In this mode Dr Web Anti virus also provides you with interactive control over loading of drivers and automatic running of programs Integrity of running This option allows detection of processes that inject applications their code into running applications It indicates that the process may compromise computer security Processes that are added to the exclusion list of SpIDer Guard are not monitored Integrity of users This option allows detection of processes that modify files user files with the known algorithm which indicates that the process may compromise computer security Processes that are added to the exclusion list of SpIDer Guard are not monitored To protect your data from modification you can enable creation of protected copies that contain important data HOSTS file The operating system uses the HOSTS file when connecting to the Internet Changes to this file may indicate virus infection Low level disk access Block applications from writing on disks by sectors avoiding the file system Drivers loading Block applications from loading new or unknown drivers Critical Windows Other options allow protection of the following objects registry branches from modification in the system profile as well as in all user profiles updates or installation and o
119. specific virus objects e Origin this suffix is added to names of objects detected using the Origins Tracing algorithm e generator an object which is not a virus but a virus generator e based a virus which is developed with the help of the specified generator or a modified virus In both cases the names of this type are generic and can define hundreds and sometimes even thousands of viruses e dropper an object which is not a virus but an installer of the given virus 166 Ta ax Appendices Appendix D Technical Support Support is available to customers who have purchased a commercial version of Dr Web products Visit Doctor Web technical support website at http support drweb com If you encounter any issues installing or using company products take advantage of the following Doctor Web support options e Download and review the latest manuals and guides at http download drweb com doc e Read the frequently asked questions at http support drweb com e Browse Dr Web official forum at http forum drweb com If you have not found solution for the problem you can request direct assistance from Doctor Web technical support by filling in the web from in the corresponding section of the support site at http support drweb com For regional office information visit the official Doctor Web website at http company drweb com contacts moscow 167 Doctor Web
120. the PC However this results in insignificant decrease of virus detection reliability Ta AN ax 3 Getting Started 33 An advantage of the program is that it provides you with uninterrupted control of the virus situation during the entire time a PC is running In addition some viruses can only be detected by the guard through their specific activity SpIDer Mail also constantly resides in the memory The program intercepts all calls from your mail clients to mail servers via POP3 SMTP IMAP4 NNTP protocols and scans incoming and outgoing e mail messages before they are received or sent by the mail client SpIDer Mail is designed to check all current mail traffic going through a computer As a result it becomes more efficient and less resource consuming to scan mailboxes For example you can control attempts at mass distribution of a mail worm s functional copies to the addresses specified in the user address book which is performed via the worm s own mail clients You can also disable scanning of e mail files for SpIDer Guard which considerably reduces consumption of computer resources Dr Web Firewall protects your computer from unauthorized access and prevents vital data from leaking through networks Firewall monitors connection attempts and data transfer and helps you block unwanted or suspicious connections on both network and application levels Ta ax 3 Getting Started 34 Ensuring Protection A
121. the images given in this document You can always find the actual documentation at http download drweb com doc 9 Ta 2 i ax 1 Introduction 1 2 Document Conventions The following symbols and text conventions are used in this guide Bold Green and bold Green and underlined Monospace Italic CAPITAL LETTERS Plus sign Exclamation mark Names of buttons and other elements of the graphical user interface GUI and required user input that must be entered exactly as given in the guide Names of Dr Web products and components Hyperlinks to topics and web pages Code examples input to the command line and application output Placeholders which represent information that must be supplied by the user For command line input it indicates parameter values In addition it may indicate a term in position of a definition Names of keys and key sequences Indicates a combination of keys For example ALT F1 means to hold down the ALT key while pressing the F1 key A warning about potential errors or any other important comment The following abbreviations are used in this User Manual e GUI Graphical User Interface GUI version of a program a version that utilizes the GUI e OS operating system e PC personal computer e RAM Random Access Memory 10 Ta J AN ax 1 Introduction 11 1 3 System Requirements Before 7 installing Dr Web Anti vi
122. tings e Report Wizard Remote control allows you to view statistics enable or disable components and modify their settings Quarantine and Scanner are not available Firewall settings and statistics are not available either but it is allowed to enable or disable Firewall Ta BY ax 4 Dr Web Scanner 4 Dr Web Scanner By default the program scans all files for viruses using both the virus database and the heuristic analyzer a method based on the general algorithms of virus developing allowing to detect the viruses unknown to the program with a high probability Executable files compressed with special packers are unpacked when scanned Files in archives of all commonly used types ACE ALZIP AR ARJ BGA 7 ZIP BZIP2 CAB GZIP DZ HA HKI LHA RAR TAR ZIP etc in containers 1C CHM MSI RTF ISO CPIO DEB RPM etc and in mailboxes of mail programs the format of mail messages should conform to RFC822 are also checked Complete Scanning of all files on logical drives and removable media P Custom Specify objects for scanning By default Dr Web Scanner uses all detection methods to detect viruses and other malicious software Information on all infected or suspicious objects displays in the table where you can manually select a necessary action 67 Ta AN ax 4 Dr Web Scanner The default settings are optimal for most cases However if necessary you can modify act
123. tionally you can increase the default level of reliability of anti virus protection by selecting the Move to quarantine option in the Not checked messages drop down list Files with moved messages should be checked by the scanner You can enable the mode when the deleted or moved messages are immediately deleted from the POP3 IMAP4 server For this set the Delete modified messages on server check box in advanced settings 95 Ta J AN ax 6 SpIDer Mail Excluded Applications Page By default SpIDer Mail intercepts e mail traffic of all applications running on your computer automatically On this page you can list applications whose mail traffic you want to exclude from monitoring with SpIDer Mail Main SpiDer Mail SplDer Guard Firewall Scanning You can exclude specific applications from a scan Actions Excluded applications Excluded applications Browse Delete To add a file folder or mask to the list type its name into the entry field and click Add To enter an existing file name or folder you can click Add to the right and select the object in a standard file browsing window To remove a file or folder from the list select it in the list and click Remove 96 A N 1 J A sS 7 Dr Web for Outlook 97 7 Dr Web for Outlook Dr Web for Outlook plug in performs the following functions 7 1 Anti virus check of e mail attachments transferred via SMTP POP3 and HTTP
124. tory The Administrative User mode item allows you to switch between full function Administrative mode and restricted User mode In User mode access to settings of components is forbidden as well as disabling of all components and self protection You need administrative rights to switch to Administrative mode This item displays when you do not have administrative privileges A For instance this item displays when you log into Microsoft Windows XP operating systems as a non privileged user or when User Account Control of Windows Vista or Microsoft Windows 7 operating system is enabled Otherwise the item is hidden and SpIDer Agent menu provides access to all features Ta ax 3 Getting Started 3 2 Main Settings A Dr Web Anti virus settings are not available in User mode Centralized settings adjustment allows you to configure main Dr Web Anti virus settings and settings of all its components except Scanner To configure main settings 1 Click the SpIDer Agent icon in the Windows notification area 2 Select Tools and then select Settings A settings window opens on the Main tab 3 Configure required settings For information on settings in the sections click Help 37 Ta AN ax 3 Getting Started 38 3 2 1 Notifications Page On this page you can set the types of e mail notifications or pop ups that appear above the SpIDer Agent icon in the taskbar notification area SplDer
125. twork computer if Dr Web Anti virus product is installed and update mirror is created on it Internet recommended Local or network folder Path Browse Username Password Anti virus Network Ta AN ax 3 Getting Started 44 Proxy Server By default all components use direct connection mode If necessary you can enable use of a proxy server and specify its connection settings To do that click Change The window with proxy server parameters opens Do not use proxy server Use proxy server Address User Password Authorization type None Help OK Select Use proxy server and specify the following parameters for the proxy connection Address Port User Password Authorization type Specify the address of the proxy server Specify the port of the proxy server Specify the username to use when connecting to the proxy server Specify the password to use when connecting to the proxy server under the provided username Select an authorization type required to connect to the proxy server Ta AN A 3 Getting Started 45 After editing click OK to save the changes or Cancel to cancel them To edit the proxy connection settings click Change again Update Mirror To allow other local network computers with installed Dr Web products to use your computer as an update source under the Update mirror click Change and select Create update mirror in
126. use e duration of the license e other restrictions i e the number of computers on which a program is allowed to be used There are three types of key files e License key file is purchased with the Dr Web software and allows a user to use the software and receive technical support Parameters of the license key file are set in accordance with the software s license agreement It also contains information about the user and seller e Demo key file is used to evaluate Dr Web products It is completely free provides full functionality of the software but has a limited duration 30 days if it is a promotion license key file 3 months Demo key files for the same computer cannot be obtained more often than once in four months For a promotion license key file only once a year Ta 2 ax 1 Introduction e Temporary key file is used if you do not install a license or demo key file during installation This key file provides full functionality of Dr Web Anti virus components however updating is not available until you have installed license or demo key file Furthermore the My Dr Web and Update items of SpIDer Agent menu will be inaccessible A valid license key file satisfies the following criteria e License is not expired e All anti virus components required by Dr Web Anti virus are licensed e Integrity of the license key file has not been violated If any of the conditions are violated the lice
127. uter for rootkits recommended Background scanning for malware that hides its presence in the system can detect this malware or if necessary promptly cure the computer Additional tasks E Scan running programs and modules Scan installation packages Scan objects on the LAN not recommended Scan removable media 3 aa lt Block autoruns from removable media l Ta BY ax 5 SpIDer Guard 83 When you attempt to execute an EICAR test file while SpIDer A Guard is running in the Optimal mode the operation is not terminated and the file is not processed as malicious since it does not pose any actual threat to your system However if you copy or create such a file in your system then it is detected by SpIDer Guard and moved to Quarantine by default In Paranoid mode SpIDer Guard scans files that are being opened created or changed on the hard drives on removable media and network drives Selecting the Use heuristic analysis checkbox enables the heuristic analyser mode a method of virus detection based on the analysis of actions specific for viruses You can also enable background scanning of your operating system for rootkits i e malicious programs that are used for hiding changes to operating system such as running of particular processes registry changes modifications to files and folders Anti rootkit component included in Dr Web Anti virus provide options for background scanning of the o
128. vers etc 159 Ta AN ax Appendices Below is a list of various hacker attacks and internet fraud e Brute force attack performed by a special Trojan horse program which uses its inbuilt password dictionary or generates random symbol strings in order to figure out the network access password by trial and error DoS attack denial of service or DDoS attack distributed denial of service a type of network attack which verges on terrorism It is carried out via a huge number of service requests sent to a server When a certain number of requests is received depending on the server s hardware capabilities the server becomes unable to cope with them and a denial of service occurs DDoS attacks are carried out from many different IP addresses at the same time unlike DoS attacks when requests are sent from one IP address Mail bombs a simple network attack when a big e mail or thousands of small ones is sent to a computer or a company s mail server which leads to a system breakdown There is a special method of protection against such attacks used in the Dr Web products for mail servers Sniffing a type of network attack also called passive tapping of network It is unauthorized monitoring of data and traffic flow performed by a packet sniffer a special type of non malicious program which intercepts all the network packets of the monitored domain Spoofing a type of network attack when a
129. windows with notification on an unknown connection attempt Ta 2 i 8 Dr Web Firewall 117 ax To open this window In the Dr Web Firewall settings window select the Applications page and click New or select an application and click Edit s gt E New application rule set m m Specify application or process to create rule set for W Require confirmation on object change recommended Launching network applications Not specified X Access to network resources Allow all X Help OK Cancel Access to network resources 1 Specify the access type e Allow all all connections will be allowed e Block all all connections will be blocked e Not specified settings specified for the selected operation mode of Firewallare used e Custom in this mode you can create a set of rules that will allow or block different connections Ta J 1 8 Dr Web Firewall 118 ax 2 If you chose Custom type create filtering rules using the following options e to add a new rule click New The new rules is added to the end of the list e to modify a rule select it and click Edit e to add a copy of a rule select the rule and click Copy The copy is added after the selected rule e to delete a rule select it and click Delete 3 If you selected to create or edit a rule in the open window then configure rule settings 4 When you finish adjusting the sett

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