- Axis Communications
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1. AXIS a COMMUNICATIONS HOW TO AXIS Network Cameras and Video Encoders Make Internet Explorer 10 11 fully compatible Created December 17 2013 Last updated January 31 2013 Rev 1 1 Please note that AXIS does not take any responsibility for how this configuration may affect your system If the modification fails or if you get other unexpected results you may have to restore the factory default settings as described in the User s manual gt gt gt HOW TO Axis Communications Internet Explorer 10 11 Compatibility View Introduction Some users may experience that the video stream is not activating properly when using IE10 11 especially together with Windows 8 1 The workaround for this issue is to set Emulation mode to a previous version of Internet Explorer If using the combination Win 8 1 and IE11 the unfortunate thing is that every time you switch to another page the emulation mode is reset Displaying the page in Compatibility View will solve the problem even after restart Please follow the steps below in order to get a correct display Symptoms No video in Live View and Press Reload if no image is displayed message ry mi arn we eee poe ra AXIS Q6035 Netw View size Stream profile Recorded tours OO minme v M OO l Press Reload if no image is displayed The storage devices SD Card or Network Share do not appear in the storage overview AXIS AXIS P32. 304 Network Camera Live View Setup Help k Basit Gains Storage Overview O Camera Controlled Storage Video amp Audio Type Status Total size Used space Live View Config Detectors Applications t Events Recordings System Options Security Date amp Time Network Storage Overview Ports amp Devices Maintenance Support Advanced Rev 1 1 Last updated 31 01 2014 2 gt gt gt HOW TO Axis Communications Internet Explorer 10 11 Compatibility View Step 1 Make sure the latest AMC 1s installed on the computer Latest official AMC AMC Download Page Step 2 Make sure the latest firmware is installed on the camera encoder Latest official firmware Firmware page Step 3 IE10 Press the TAB key to display the Menu Bar and click on Tools gt Compatibility View settings A Storage Overiew Storage File Edit View Favourtes MEHA Help Delete browsing history Ctrl Shift Del InPrivate Browsing Ctrl Shitt P 3304 Netw Tracking Protection ActiveX Filtering torage Ove Fix connection problems mera Controlled 5i r E amp http 192 168 66 40 admin storageList shtml id O Reopen last browsing session Add site to Start Screen ork Share View downloads Ctri J Pop up Blocker Smart creen Filter Manage add ons Compatibility View Compatibility View settings Subscribe to this feed Feed discowery Windows Update F12 deweloper tools Internet optio
3. e Developer Tools window Emulation Mode Display Document mode ee Orientation Landscape M Browser profile Desktop Resolution Default M Jser agent string Default v Note Unfortunately this setting is not persistent and will only be selected for the current session Rev 1 1 Last updated 31 01 2014 5
4. ns Rev 1 1 Last updated 31 01 2014 3 gt gt gt HOW TO Axis Communications Internet Explorer 10 11 Compatibility View Step 3 IE11 Click on Tools gt Compatibility View settings G Blank Page L eta e B Print l File Zoom 100 Safety Add site to Start menu View downloads Manage add ons F12 Developer Tools Go to pinned sites Compatibility View settings Internet options About Internet Explorer Step 4 Add the IPs of your cameras to the list or select Display intranet sites in Compatibility View cn vere ba Change Compatibility View Settings Add this website http 192 168 0 101 Websites you ve added to Compatibility View 192 168 0 100 Remove Display intranet sites in Compatibility View Use Microsoft compatibility lists Learn more by reading the Internet Explorer privacy statement Click on Close and refresh the page Rev 1 1 Last updated 31 01 2014 4 pee HOW TO Axis Communications Internet Explorer 10 11 Compatibility View Step 5 In some occasions the Compatibility View does not help to get the video in the Live View page in Internet Explorer 11 In such cases it is necessary to change Document Mode to version 9 default is Edge To do so press F12 on your keyboard and scroll down in the Developer Tools and open the Emulation panel last at the bottom Select Document mode 9 and close th
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