Home

1 - Central Oregon Community College

1. cccccccnnnnnnnnnnnnnonononononononononononononononononononnnononnnnnnnnnnnononononononononanons 8 2 14 CONFERENCE vireeseen aae ea i ANTI aa ITA EA a a E cessed Ea aa aA SEA din 8 2 15 CALL FORWARDING erresa enetan e a a E E A Ea a E a EAE E EEE 8 2 16 CALL HISTORY E A a a OA SANI A A E 9 2 17 DIRECTORY RR E FRE EE 9 2 18 A RETI E A ETERNI TINTA ETTI 9 3 How to Access Your Voicemail ssssssssssssssssssesscssnscsesssessssscssocssnscsesesnsossssanaesesssoessnacsesessnacsesesosoessnarsesesosoess 11 4 Cisco Call Manager User Page Lp ria 13 NA 13 4 2 USER OPTIONS ca enue sae ANN RT a RR vasa gee esa EN shea N 13 Revision 2 0 Confidential and Proprietary Page 3 of 17 amp INX Cisco IP Telephony End user Guide Cisco IP Phone Overview 1 1 What is a Cisco IP phone 1 1 1 Cisco 7942 The Cisco Unified IP Phone 7942G is a full featured IP phone with speakerphone and handset designed for wideband audio It has two programmable backlit line feature buttons and four interactive soft keys that guide you through all call features and functions The phone has a large 4 bit grayscale graphical LCD that provides features such as date and time calling party name calling party number digits dialed and presence information 1 1 2 Cisco 7962 The Cisco Unified IP Phone 7962G is a full featured IP phone with speakerphone and handset designed for wideband audio It has six programmable backlit line feature buttons and four interac
2. INX Cies Creag Pearce E e Central Oregon Community College OR December 2011 Cay INX Cisco IP Telephony End user Guide Notices 7 23 2013 INX Inc All Rights Reserved This document and its contents are the confidential and proprietary intellectual property of INX Inc and may not be duplicated redistributed or displayed to any third party without the express written consent of INX Inc Other product and company names mentioned herein may be the trademarks of their respective owners Revision 2 0 Confidential and Proprietary Page 2 of 17 Gy INX Table of Contents 1 1 What 15 a CISCO I AI TAR RT Suess dune 4 2 Using Your New Cisco IP Phone iene 6 2 1 Dialin amp INStrUCtions z ciiicne cani iaiara nio Lineare cia ilaria cieca clinici lariana 6 A A RAR IRR RA RI I RI RAR 6 23a SOM KEYS i RARI AA RIA AAA 6 2 4 Using the handset speaker phone nono nnnnnn nono nnnnna nono nn anna nro nn nnnnnnn 6 2 5 USING THE A kaweee a a aara e EA AEE aR tas ER TREIA 6 2 6 Volume AdjUSstmenti i c ironia ini RN 7 2 7 ANSWERING A CALL nicin siian cani TRARRE dada dia dia 7 A E A O O i ERAEN Ee 7 ZIAMUTING ACA Pia A A A ANNOTA 7 ZO REDIA EEA TA 7 2 11 PLACING A CALL ON HOLD iiacscsccccscccctacs cctaeececesssestcenseeceensseesteetsien secesstcsceenaceteioesstecteessnececassbesdcenscecvoasase sa 8 2 12 TRANSFER ironia arie TETI RT aea naie EES 8 2 13 TRANSFER DIRECTLY INTO VOICEMAlL
3. Cisco Unified CM User Options CISCO for cisco Unified Communications Solutions Cisco Unified CM User Options Copyright 17 2011 Cisco Systems Inc All rights reserv This product contains cryptographic features and is subject to United States and local country laws governing import export transfer and use Delivery of Cisco cryptographic products does not imply third party authority to import export destribute or use encryption Importers exporters distributors and users are responsible for compliance with U S and local country laws By using this product you agree to comply with appicable laws and regulations it you are unable to comply with U S and local ne return this product immediately A summary of U S laws governing Cisco cryptographic products may be found at our Export Compliance Product Report web site For information about Cisco Unified Communications Manager please visit our Unified Communications System Documentation web site For Cisco Technical Support please visit our Technical Support web site 4 2 User Options e Once you log into the user page this is the second page that will appear e Inthe upper left corner of the page you will see a drop down box that says User Options e Click on the drop down menu and you will see all of your options e Once you log into the user page this is the second page that will appear In the upper left corner of the page you will see a drop down box that says User Opti
4. ER If the party refuses the call press the RESUME soft key to return to the original caller 2 13 TRANSFER DIRECTLY INTO VOICEMAIL e Press TRANSFER and dial star plus the extension number e Then hang up hanging up quickly will allow the caller to hear the entire voicemail greeting 2 14 CONFERENCE e AD HOC o When on a call press the CONFRN key The original caller is placed on hold Dial the number you want to join in When ready press CONFRN again to add this person to the call You may repeat these steps to add a total of 8 people to the conference call e NOTE Once the conference call initiator disconnects no additional parties may be added 2 15 CALL FORWARDING e Use this procedure to forward all of your incoming calls to an alternate number 1 Press the CFWDALL soft key You should hear two beeps 2 Enterthe number to which you want to forward all of your calls An animated right arrow will appear in the upper right corner of the LCD indicating that all Revision 2 0 Confidential and Proprietary Page 8 of 17 Gy INX calls have been forwarded The LCD will also display the text Forwarded to the number you entered Cisco IP Telephony End user Guide 3 To cancel the forwarding of calls press the CFWDALL soft key again The animated arrow will no longer display in the upper right corner of your LCD The LCD text will revert to the original message 2 16 CALL HISTORY e Ahistory of all
5. You may need to press the MORE soft key to see the PARK soft key This prompts your phone to store the call Be sure to note the call park number displayed on your phone screen and then hang up This number is system assigned 2 18 2 RETRIEVE A PARKED CALL e From any internal Cisco IP phone enter the call park number to connect to the call You will be alerted after 60 seconds at the original destination in case the park number had been forgotten After 10 minutes the call will be sent back to the original destination it was parked from Revision 2 0 Confidential and Proprietary Page 10 of 17 D ve p Gas NI gt lt na UPA 3 How to Access Your Voicemail ACCESSING VOICEMAIL VOICEMAIL SHORTCUTS Internal From Your Extension Press Messages Key Envelope Change greetings Enter Voicemail PIN Default 12345 followed by Pound Turn on off alternate greeting Internal From Another Extension Change message notification Press Messages Key Envelope y Change phone password Press then Extension followed by Pound Enter Voicemail PIN followed by Pound Change recorded name External Off Site Dial 541 383 7701 and Press Enter your Extension followed by Pound Enter your PIN followed by Pound INITIAL ENROLLMENT e Press Messages key Envelope The first time you sign into your voicemail box it will take you through the initial enrollment process During this proces
6. ased on the state of the phone Watch the soft key labels for the current function Press the MOERE soft key for additional soft key functions when available 2 4 Using the handset speaker phone e To place and answer calls with the handset simply lift the handset To change from the handset to the speakerphone press SPEAKER and hang up the handset 2 5 Using the headset e To place and answer calls using a headset plug the headset into the back of the phone base marked with headset icon and press HEADSET Once engaged the headset icon appears on display near the soft keys and the button will light green Revision 2 0 Confidential and Proprietary Page 6 of 17 ay NX Cisco IP Telephony End user Guide y e To start a phone call after the headset has already been engaged press NEWCALL The headset will remain active for calls until disengaged by pressing the HEADSET button again 2 6 Volume Adjustment 2 6 1 RING VOLUME With the phone idle no active call use the left side amp right side of the VOLUME bar to adjust the ring volume 2 6 2 HANDSET HEADSET SPEAKER VOLUME When using handset headset speaker press the left side amp right side of the VOLUME bar to adjust the volume of the call Press the SAVE soft key to save your setting 2 7 ANSWERING A CALL You can answer a call by lifting the handset or by pressing HEADSET SPEAKER or NEWCALL soft key 2 8 ENDING A CALL If us
7. calls made missed and received are logged on your phone including the Caller ID time and date of the call 1 Press the DIRECTORIES button 2 Use the SCROLL key to select the desired call history option Missed Received or Placed Calls 3 Press the SELECT soft key to display the call history list If desired press the DIAL soft key to speed dial a number from the call history list 5 When you are finished press the EXIT soft key twice to exit the Directory menu 2 17 DIRECTORY Press the DIRECTORIES button Toggle to option 5 Corporate Directory Press the SELECT soft key Toggle to the FIRST NAME LAST NAME or NUMBER field OQ A LU N RA Type the desired individual s name or number as per your previous selection You may enter the entire name number or even just a single character of it Make your search as specific or vague as you like 6 Press SEARCH 7 If necessary press MORE then NEXT to toggle additional pages 8 Toggle up or down the list to the desired party and then press the DIAL soft key to begin the call 2 18 CALL PARK e You can Park a call when you want to store the call so that you or someone else can retrieve it from any other internal phone in the Cisco Unified Communications system Revision 2 0 Confidential and Proprietary Page 9 of 17 Gay INX Cisco IP Telephony End user Guide 2 18 1 STORE AN ACTIVE CALL USING CALL PARK e During a call press PARK soft key
8. ine Settings this is where you can set up your Call Forwarding 4 2 3 You are able to set up your call forwarding from your phone as well but if you are away from your phone and want to set up your call forwarding your are able to activate call forwarding from this user page e When entering the number you would like your phone forwarded to enter the number by adding a 9 and 1 plus the 10 digit number for Long Distance or adding a 9 plus the 10 digit number for a Local Number no spaces hashes dashes hyphens e Remember you can only access this user page on the COCC campus or offsite IF you have VPN access e REMEMBER TO SAVE YOUR ENTRY 4 2 4 Speed Dial Configuration eg save By Reset amp Apply Config EJ Device lt Line settings lt gt Phone services service URL Status Status Ready Speed Dial Button Settings Number Label ASCII Label nN A U N Speed Dial Abbreviated Dial Settings Number Label ASCII Label e Inthe device option from the drop down menu in the tool bar click the speed dials The above page will appear e This is where you will populate all of your speed dials e You may have an option to have a few of your first speed dials as line appearances on your phone Revision 2 0 Confidential and Proprietary Page 15 of 17 iia Gy INX e The other speed dials will be utilized by pressing the speed dial number corresponding to the person you are trying to call on yo
9. ing the speakerphone or a headset press the ENDCALL soft key 2 9 MUTING A CALL While on a call you may mute the handset headset or speakerphone preventing the party with whom you are speaking from hearing what you or someone else in the room is saying o To activate the mute function press MUTE the button will light red o To disengage mute function press MUTE again red light will go out 2 10 REDIAL o To redial the most recently called number lift the handset and press the REDIAL soft key Alternatively you may simply press the REDIAL soft key to activate the speakerphone or headset if engaged Revision 2 0 Confidential and Proprietary Page 7 of 17 yy INX Cisco IP Telephony End user Guide 2 11 PLACING A CALL ON HOLD To place a call on hold press the HOLD soft key To return to the call press the RESUME soft key If multiple calls on one line are on hold use the scroll key to select the desired call before you press RESUME If multiple calls on multiple lines are on hold press the line button of the line to which you want to switch and use the scroll keys to select the desired call before you press RESUME 2 12 TRANSFER While on a call press the TRANSFER key The original caller is placed on hold Dial the number you want to transfer to and once you hear ringing either press TRANSFER again blind transfer OR once the party answers consultative transfer announce the call and press TRANSF
10. ons Revision 2 0 Confidential and Proprietary Page 13 of 17 yy INX Cisco IP Telephony End user Guide alud Cisco Unified CM User Options cisco For Cisco Unified Communications Solutions Device User Settings Directory Personal Address Book Fast Dials Mobility Settings Plugins Last Successful Logon Unavailable Copyright 1999 2011 Cisco Systems Inc All rights reserved This product contains cryptographic features and is subject to United States and local country laws governing import export transfer and use Delivery of C mport export distribute or use encryption Importers exporters distributors and users are responsible for compliance with U S and local country laws By regulations If you are unable to comply with U S and local laws return this product immediately 4 summary of U S laws governing Cisco cryptographic products may be found at our Export Compliance Product Report web site 4 2 1 Click User Settings this is where you would go to change your pin Again your default pin is 12345 User Settings Configuration Phone PIN Current PIN New PIN Confirm PIN User Locale Locale lt None gt y 4 2 2 Go back to the User Options drop down menu and click on device Revision 2 0 Confidential and Proprietary Page 14 of 17 y INX e Once you are on the device page you will see a tool bar at the top Cisco IP Telephony End user Guide e Click on L
11. or your PIN Again the default PIN is 12345 if you have not changed it yet on the user page It asks for your PIN for privacy purposes so no one else is able to access your personal contacts e REMEMBER TO SAVE YOUR ENTRIES Revision 2 0 Confidential and Proprietary Page 17 of 17
12. s you will be asked to complete 3 steps If you do not complete all steps you will be prompted until you do e Step 1 Press 1 to Record It will prompt you to Record your Name Press when complete Record First and Last Name e Step 2 It will prompt you to Record a personal Press 1 to Record greeting Press when complete Record Personal Greeting Revision 2 0 Confidential and Proprietary Page 11 of 17 yy INX Cisco IP Telephony End user Guide e Step 3 It will prompt you to change your PIN Press when complete Create a PIN 4 20 characters long Confirm PIN You have finished enrollment Mailbox Setup is Complete Revision 2 0 Confidential and Proprietary Page 12 of 17 ay INX Cisco IP Telephony End user Guide 4 Cisco Call Manager User Page The Cisco Call Manager User Page is a great tool to accompany your new Cisco IP Phone Below is a quick reference sheet to the options you will be able to utilize A few things to remember the user page is only accessable on the COCC Internal Network unless you have VPN access you must remember to SAVE all of your entries and you must change your PIN and PASSWORD the first time you log onto the user page 4 1 How to Login e Youwilllogon to the internal network user page by typing https phonemanager ad cocc edu ccmuser the below page will appear e Type in your username what you currently use at COCC and your password all
13. tive soft keys that guide you through all call features and functions The phone has a large 4 bit grayscale graphical LCD that provides features such as date and time calling party name calling party number digits dialed and presence information Revision 2 0 Confidential and Proprietary Page 4 of 17 amp INX Cisco IP Telephony End user Guide Display Window Softkey Labels Line Buttons Voice Mail Light Angle Adjustment Knob SoftKey Buttons Messages Directories Services Helps amp Volume Li Settings Buttons Speaker Button Mute Button T Navigation Button Headset Button Revision 2 0 Confidential and Proprietary Page 5 of 17 y INX Cisco IP Telephony End user Guide 2 Using Your New Cisco IP Phone 2 1 Dialing Instructions e INTERNAL 4 digit ext Number e LOCAL CALLS 9 1 Telephone Number e LONG DISTANCE 9 1 Telephone Number e EMERGENCIES 9911 2 2 Line Keys e LINE 1 o Make or Receive up to 4 telephone calls from your personal number e LINE 2 6 Where applicable o These lines can be used for Extra Line Appearances or Speed Dials They can also be used to answer cover other incoming telephone numbers If blank you may program Outbound Speed Dials via the CCM User Page mentioned above 2 3 Soft Keys e The small rectangular buttons located below the main display of the phone these buttons serve many purposes The function of each soft key changes b
14. ur phone without a dial tone and then pressing the ABBRDIAL soft key o The phone number you have populated associated to the speed dial number you entered will ring o REMEMBER you must add the 9 and 1 to the 10 digit number for Long Distance and 9 and the 10 digit number for Local Numbers no spaces dashes hashes or hyphens if the number is outside of COCC o If you set up a speed dial for a person within COCC you enter the 4 digit extension e Entera Label to correspond with the number it will automatically populate the ASCII Label e REMEMBER TO SAVE YOUR ENTRIES Revision 2 0 Confidential and Proprietary Page 16 of 17 y INX Cisco IP Telephony End user Guide 4 2 5 Personal Address Book Configuration Personal Address Book Configuration FE Status Gi Status Ready Edit Entry First Name Last Name Nick Name Email Home Phone Work Phone Mobile Phone e You are able to set up a personal address book directory on your user page e Once you populate your user page with your personal contacts and save them they will sync to your Cisco IP Phone e From the drop down User Options you would select the Personal Address Book Add new contact the above page will appear populate all of the cells e You then can access your personal contacts from your phones You would select the directories button on your phone scroll down to 4 Personal Directories press the select soft key it will ask you f

1 - Central Oregon Community College

Contents

Download Pdf Manuals

Related Search

Related Contents