AROC Online Services (AOS)
Contents
1. CONTINUE Note To clear ticks click on START NEW ORDER AOS User Manual V5 0 September 2014 ao i ahsri UNIVERSITY OF 22 AROC al ayo a AARSE WOLLONGONG VJ australasian rehabilitatior outcomes centre a aroc Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Step 1 Select products Please select the products you would like to order Quantity Keys Place your cursor over the product title for a full description B FIM Exam Key 1 id WeeFlM Exam Key o e Referesher Course Place your cursor over the product title for a full description E FIM Online Refresher with Exam Key WeeFIM Online a E incon Manual Place your cursor over the produ or a full description D FIM Training Manual 25 00 WeeFiM Training Manual 25 00 Subtotal 130 00 GST Exclusive STARTNEWORDER f CONTINUE Figure 13 Purchasing FIM WeeFIM products 4 Enter contact details Figure 14 aroc Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Step 2 Contact details Enter your details Title Select your title Organisation First name Surname Delivery Address Line One Line Two Suburb Town State Select State Postcode Country Australia Phone number Fax Email Delivery Type Standard Is your invoice address the same as your delivery address START NEW ORDER BACK2. AROC EEE ONLINE STORE MY EXAM KEYS Figure 24 My exam keys AOS User Manual V5 0 September 2014 260 i e t ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG OC australasian rehabilitatior outcomes centre 2 Click on Go to activity Figure 19 3 This will bring you to the AROC Learning System s FIM Qualification Activity page where all your available courses can be seen Figure 25 Click on FIM Exam to commence the exam A RO C HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home My courses FIM FIMO FIM Qualification Activity FIM Exam Click on the link below to access the FIM Examination In this exam two FIM case studies will be selected at random In each case study you must score each FIM item You have 3 attempts to pass the exam and may only attempt the exam once every 24 hours ww FIM Exam Figure 25 FIM Qualification Activity page 4 Click on Attempt exam now 5 A confirmation pop up box will appear Click on Start attempt to start exam Figure 26 Confirmation 4 amp Number of attempts allowed 3 You are about to start a new attempt Do you wish to proceed Cancel Start attempt Figure 26 Confirmation pop up The FIM WeeFIM exam comprises of 2 randomly chosen case studies each with 18 questions one per FIM WeeFIM item You need to answer all 18 questions in each case study to comp
3. s to those participants that don t already have one 5 Log in to THE NEW FIM SYSTEM and order any FIM WeeFIM manuals you need allow 2 weeks for delivery 6 Log in to THE NEW FIM SYSTEM and purchase exams for workshop participants Upon receipt log in to THE NEW FIM SYSTEM and assign each participant an exam 7 Print the attendance sheet and evaluation forms for use at the workshop these can be found on your CD of presentation slides along with other useful documents 8 The day after the workshop send the completed attendance sheet and evaluation forms to AROC by fax or scan and email fim uow edu au Check List for Facility Trainers Requesting a Master Trainer Workshop at their Facility 1 Complete a workshop request form providing dates that may be suitable for training at your facility Where possible we will try to accommodate your requested dates http ahsri uow edu au content groups public web chsd aroc documents doc uow094426 pdf 2 The date of workshop will be confirmed by email and you will be provided with a list of equipment and other requirements for training 3 Complete a FIM ID form for registered participants and forward to AROC at least 2 weeks prior to your workshop AROC will create FIM ID s to those participants that don t already have one 4 Log in to THE NEW FIM SYSTEM and order any FIM WeeFIM manuals you need allow 2 weeks for delivery 5 Log in to THE NEW FIM SYSTEM and purchase exams for workshop pa
4. CONTINUE gt gt Figure 14 Contact details 5 The Payment Screen will appear Figure 15 AOS User Manual V5 0 September 2014 ae AROC australasian rehabilitatior outcomes centre e t ahsri UNIVERSITY OF australian health services WOLLONGONG W research institute 6 Click on payment method e Credit card resources will be forwarded immediately e Direct Debit payment into the University of Wollongong s bank account goods will be forwarded once AROC has confirmation of the deposit into the University s bank Please email your receipt reference number to fim uow edu au e Invoice PO we require you to provide us with a copy of a valid Purchase Order PO The resources will be dispatched after the PO is received by AROC Note It is mandatory to tick the box indicating agreement to the terms and conditions of the online ordering system Failure to do this will prevent the user from moving through to the next step aroc lt Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Step 3 Payment Select your payment method Credit Card O Direct Debit Invoice PO C Enter your details Select card type i Card number Name on card CVC Expiry date Order approval You will now be placing an order for 1 x KOTFIM FIM Online Refresher with Exam Key 70 00 70 00 1 x FIM Training Manual 25 00 25 00 1 x KFIM FIM Exam Key 35 00 35 00
5. Highest grade 36 36 Overall feedback Figure 29 FIM Exam Summary of Results Your FIM WeeFIM Credentialing Certificate 1 Once you pass your exam you are returned to the AROC Learning System s FIM Qualification Activity page where your FIM WeeFIM certificate can be accessed Figure 30 Click on FIM Certificate Complete to access your certificate 2 To see your FIM WeeFIM Certificate click Get you certificate Figure 31 3 Your FIM WeeFIM Certificate is available for you to download and email to yourself or print immediately Figure 32 AOS User Manual V5 0 September 2014 290 Z ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre Home amp Hy courses amp FIM amp F FIM Qualification Activity FIM Exam rm ean FIM Certificate Home amp Hy courses e FIM e FIG e FIM Certificate FIM Carmikanon Complete Summary of Previously Received Certificates Figure 31 Notification of Certificate AROC australasian rehabilitation outcomes centre FIM CREDENTIALING This is to certify that Sample Clinician has attained the status of FIM Clinician with FIM examination result of 100 aia FIM 1D 140 eo Certification issued August 27 2014 Assoc Profesor J E Ben Marossmeicy Accediaion umeni umi August 27 2016 Cintcal Dinecior AROC Figure 32 Example copy of FIM Certificate AOS User
6. The great thing about the trainer coming to your facility is that you can have up to 20 people trained for that flat rate provided the venue can hold the numbers comfortably For further pricing details please see Table 5 Table 5 FIM WeeFIM Workshop Expenses for AROC Members FIN WeeFlM FIM WeeFlM FIM Facility Trainer FIM Facility Trainer Workshop Workshop Hosted by Workshop Hosted by Workshop Hosted by Hosted by Facility AROC Facility AROC 51300 52600 Non 5160 person 51300 52600 Non 5160 AROC Memberi AROC Member 525 f manual 525 f manual 535 manual 535 manual Travel Car Travel Car Hire Km s Travel Time Hire Km s Travel Time Accommodation Accommodation Travel Car Hire Km s Travel Car Hire Km s Accommodation if Accommodation if required required NB The above fees do not include GST This must be added to the total cost Non members of AROC should contact AROC for the relevant charges AOS User Manual V5 0 September 2014 w UNIVERSITY OF EFF AROC WOLLONGONG CO australasian rehabilitatior outcomes centre ate t ahsri australian health services research institute Checklists Check List for Facility Trainers Running Workshops at their own facility 1 Determine date of workshop 2 Book venue 3 Advertise workshop within facility and register interested people 4 Complete a registered FIM ID form and forward to AROC at least 2 weeks prior to your workshop AROC will assign FIM ID
7. will appear The FIM system will know whether you are a FIM and or WeeFIM Clinician Facility Trainer or Master Trainer as well as the facility s you work for FIM WeeFIM Clinicians have the following menu options available in AOS Figure 10 e MY DETAILS this is where you can amend your personal details to ensure AROC has the most current information refer to My Details on page 8 e FIM ONLINE STORE this is where you can purchase exam keys manuals and or an online FIM WeeFIM refresher course refer to Online Store on page 17 e FIM MY EXAM KEYS this section provides details of any current or used exam keys you have refer to My Exam Keys on page 20 e HELP this is where you go to get help refer to Getting help in AOS on page 9 AROC Welcome To AOS Welcome to the new AOS we hope you find it simple and easy to use our new FIM and Data Entry systems Figure 10 FIM WeeFIM clinician AOS menu options Facility Trainers have the following menu options available in AOS Figure 11 e MY DETAILS this is where you can amend your personal details to ensure AROC has the most current information refer to My Details on page 8 AOS User Manual V5 0 September 2014 16 i om t ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre e MY FACILITY this is where you can amend your personal details to ensure AROC has the m
8. AROC australasian rehabilitation outcomes centre AROC Online Services AOS User Manual Version 5 0 September 2014 FIM WeeFIM Clinician ahsri australian health services research institute UNIVERSITY OF WOLLONGONG ve ve ve ate i t ahsri australian health services research institute WOLLONGONG ag australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Contents NDE OCI ein e p ANETES T EE E E E S S E E E A E E O E A A 3 Flow chart of AOS functionality sssixcisienrrisiisrsariiiniian inn aE OAE EREE AAEE A Ea E aa 3 COMPUTING TeguUNemENl S orreina enn aE EE EEEE AEE EEEE EEEE EEE EE EE S 3 SeS SION C OIE e r E E EE E TEE E EEE EEO EAEE N EEE E A ET RET 4 CUNO Or EA WUT AO S ronnie EEEE EAE E ENERE EEEE A ARE EERST 4 ASE CUI cel FV D e E E E A A E E A A A E E A A E AT E T 4 SE A OS AOE Era E E EE OETA EE EE EE 4 GU WA E O e A A E E E E E tenets sans E E N E E E A 6 CO GCNG AROC oinera s OEE EE oe OTE E EEE T EEE E EE EE E A ET E 6 K you have an AOS CIS i as serrate sesrnrrcrve cx ence nce cu E EOAR 6 Me OU VV FIM WD ea aise co cessing seceatea ant E A E E 6 If you do not have an AOS username Of FIM ID ceecccccesssccccceesssececcceeseccesseaseceeeaeesseceessuaeecesssuaaeeeesesaensess 7 TE AOS MOMEN AGG eroriren EA 8 RETUPMING to the AOS home page saccticeasscrencenatacvderadessaete n EE AEE EE sate ioveewnoecseasateerncess 8 WRB 22 6 ATER AEE A EE ERC A E A N EEE ee A E E
9. E T EE T 8 Checking my FIM WeeFIM status cc ceccccsccssessseeeeeeeeeeeeeeeeeeeeeeeeeeeceseeeeeeeeeseeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee es 9 Chaneine My PASS Wor scay accross cee resscevcsecssiotuacodcsoastavesouesndcieutoointedssousnseebousiannescdedcantadseosntedelauaintareiatarsiedeeesater 9 DO GH T aei E E ENE 9 Geng REDIN AOS rrr rarere CN EE EEE EEE S NEEE E i i 9 Hodene o UPPOO EE e e E A A E es 10 OO OT NO a ic AE EAEE E E 11 FIM WeeFM IMAO S nenin a O EEE O 12 FIM Wee FIM fundamentals cccccccccccccccccccccccccccccccccccecesecccceeceesssssesesesessessessssessecceseceececeececeeeeeeeeeseeeeeeeeeeeeenes 12 Introducing AROC S FIM TOaIN ccisarcaccvusaunecendasneanevessrastaceesuntbedansxteenataadensstacatansnesonanatameassdonenbasesamaiuondseaninbess 12 What AROC needs from facilities ccccccsssscccccsssssecccceesccccceeesececsssauseceessaaaeceeesunaeeeesssuasecesssuaseeessuaaaeeess 12 Help US keep your records up to Cale ivessisiccadsssvasvnondsanvadevs asia senodsswieennseduntieseewssadentodesuvienosnasudarateswoandweeadess 12 FIM WeeFIM Credentialing crcrorccirosor seoir iao ia a a ET RA 13 Cede Fea TEVE n E E S 13 e ea aE E E ca airs E PE E A E E E A E EE E E E 14 PA E E a A E E A AE 14 HM WeeFIM CLINICIAN sssini iiaeaae EER EE EEES EAE ATOSE AE 14 FRO CROCS INET REMINdE S sicir E E E E E EA OS 15 Accessing the Online FIM WeeFIM system cccccccccccccccecccccccccesesecesesesessssssssssceceeeceeceeceeceececec
10. FIM and with training others how to administer it The initial and ongoing criteria for Master Trainers are listed in Table 2 Table 2 Initial and Ongoing Criteria for Master Trainers Invited to become a Master Trainer by AROC Contracted to AROC Have 5 yrs experience using the FIM tool and maintain current credentialing during that period Facility Trainers Facility Trainers train staff within their facility as part of their job description in their normal paid time i e not as an independent contractor The initial and ongoing criteria for Facility Trainers are listed in Table 3 Table 3 Initial and Ongoing Criteria for Facility Trainers Initial Ongoing Be trained in FIM or WeeFIM scoring by a Master Conduct at least 1 workshop year trainer Undertake a refresher course run by a Have current credentialing status FIM Master Trainer at least every 4 Pass the most recent credentialing exam to at years least 85 Pass the exam at 85 every 2 years Have 3 years experience using the FIM WeeFIM tool as a credentialed FIM clinician and be prepared to actively participate in training staff Must be supported by employer Have a training qualification or relevant experience Have attended a FIM Facility Trainer workshop FIM WeeFIM Clinician Clinicians use the FIM WeeFIM tool within their facility in their paid time The initial and ongoing criteria for clinicians are listed in Table 4 AOS User Manual V5 0 Septem
11. H your understanding of the 18 FIM Items It assumes you already have significant knowledge of FIM both theoretical and practical and therefore does not cover all aspects of each item Each item contains a definition overview and a quiz section to ensure that you are scoring the FIM accurately and to help you prepare for the online FIM exam Welcome to the Functional As you work through the module you should have the FIM Training Manual with you f Independence Measure FIM a lt bors Stat lind raining Manu you for reference Refresher E learning Module The module should take you approximately 45 60 minutes to complete You can work through the FIM items in any order You can close this module at any point and return at a later time your progress will be sawed i ie The module contains a glossary of FIM terms All words included in the glossary are underlined E and if you hover over the underlined word the definition will appear J Y 1 of 4 Figure 23 Introduction Page of the FIM Refresher Course Navigating in the FIM Refresher Course 1 When navigating in the FIM WeeFIM Refresher course many pages have blue menu items in the left column On the bottom right of the page is the back and forward arrows For each page you must click through the blue menu items to see the content for that page before clicking the forward arrow to move to the next page 2 When you have completed the in
12. IM WeeFIM clinician known to AROC The FIM ID is provided on your FIM WeeFIM credentialing certificate If you cannot locate your FIM ID please ask your facility trainer who will have the latest credentialing status report listing all FIM WeeFIM clinicians and their FIM IDs If the facility trainer cannot locate it either please email fim uow edu au and include your name facility email address and the date you last completed the FIM WeeFIM exam If you are new to FIM WeeFIM and are booked to participate in a workshop you will receive your FIM ID and instructions about how to access the FIM WeeFIM online system via email shortly after the workshop for more detail see page 15 Getting an AOS login If you require an AOS username and password please email AROC at aroc uow edu au and provide the following details e your name e facility role e facility name e email address e your telephone number at this facility If you work at more than one facility please clearly state each facility along with your role and telephone number at each A unique AROC username and password will be provided to you by email Your username and password will be case sensitive so it is best to copy and paste from the email sent to you by AROC to your internet browser When you first log in to AOS you will be prompted to change your password Draft AOS User Manual V4 5 June 2014 Pu oF hsri UNIVERSITY OF EEF AROC australian health services WOL
13. LONGONG BA australasian rehabilitatior research institute k outcomes centre AROC Homepage Obtain AOS login Obtain FIM ID Log in using AOS Username and Password Log in with FIM ID AOS Homepage k dii o E Generate Data Entry Data Download NT AEE TE Lodge Upload AROC reports Ne My Exam aiai support Online Store ae ticket AN SNAP HCP K extract data entry ACHS clinical Other Manage Keys Reports only Draft AOS User Manual V4 5 May 2014 indicator reports Figure 1 AOS flow chart UNIVERSITY OF aa AROC WOLLONGONG OC australasian rehabilitatior outcomes centre oe ahsri australian health services research institute Logging into AOS 1 Log into AOS from the AROC homepage http ahsri uow edu au aroc Figure 2 2 Once the Login screen has opened Figure 3 choose from AOS LOGIN or FIM LOGIN a To log into AOS using the AOS login enter Username and Password in the corresponding fields and click Log In to AOS b To log into AOS using the FIM login enter your FIM ID in the corresponding field and click Log In to FIM ARO australasian rehabilitation outcomes centre ABOUT AROC AROC ONLINE SERVICES AROC a Whatis AROC australasian rehabilitation outcomes centre a AROC Membership e Login to AOS a Guidelines for Data Submission u Uep a AROC Annual Report and Benchmarks e AOS Online Tutorials r Data Entry Pathw
14. Manual V5 0 September 2014 ae UNIVERSITY OF EFF AROC WOLLONGONG CO australasian rehabilitatior outcomes centre ate t ahsri australian health services research institute FIM WeeFIM Workshops Types of FIM WeeFIM Training Workshops AROC offers several types of workshops e FIM WeeFIM training workshop hosted by a facility for staff from the facility hosting the workshop e FIM WeeFIM training workshop hosted by AROC Master Trainer e FIM Facility Trainers Workshop Hosted by AROC Master Trainer FIM WeeFIM training workshop hosted by a facility This type of workshop is held at a facility for staff from that facility It is for clinicians who have not used the FIM WeeFIM assessment measure before or who have limited knowledge of the assessment Clinicians can attend this workshop and then sit the FIM WeeFIM online exam to become credentialed FIM WeeFIM users It can be run by either a Facility Trainer or AROC Master Trainer FIM WeeFIM workshops usually commence at 9 00 am and conclude at 16 00 pm Recommended class size e If workshop is being conducted by a single Facility Trainer we recommend that classes should not exceed 12 participants e If workshop is being conducted by 2 Facility Trainers together we recommend that classes should not exceed 20 participants e If workshop is being conducted by a Master FIM Trainer we recommend that classes should not exceed 20 participants If you require a Master Tra
15. OS User Manual V5 0 September 2014 Fenn UNIVERSITY OF EFF AROC WOLLONGONG OC australasian rehabilitatior outcomes centre ate i t ahsri australian health services research institute The AOS homepage After logging in the AOS homepage Figure 4 will open The AOS home page provides the latest news about AOS and AROC and a list of available functions If access to additional functions is required please email AROC at aroc uow edu au Depending on the user s level of access the functions available may include e My Details e My Facility e Data Entry e Data Upload e Data Extract e Data Audit e Reporting e FIM Online Store e FIM My Exam Keys e FIM Manage Keys e Help Returning to the AOS home page Clicking on the AROC logo on the top left corner of the screen will exit the function the user is in and return them to the AOS homepage A R O C DATA MY DETAILS MY FACILITIES REPORTING HELP AROC ONLINE SERVICES Welcome to AROC Online Sevices Ifyou are new to this system this first page will give you a brief introduction to this system What is AROC Online Services AOS AROC Online Services is a web based system which provides online automatic services for facilities and payers that are members of AROC Figure 4 AOS homepage My Details This menu option allows users to view their profile Users are able to edit certain details by clicking on Edit under Quick Links on the left hand sid
16. Subtotal 130 00 Postage amp Handling 10 00 Order total 153 00 GST Included Iv have read and understand the terms and conditions for AROC s online ordering and payments START NEW ORDER BACK CONTINUE gt gt Figure 15 Payment 7 Review payment and order details and click on Continue 8 Review order summary Figure 16 and choose to e START NEW ORDER e PRINT THIS PAGE e Go BACK TO FIM SYSTEM An email confirming purchase will be sent to user s nominated email account AOS User Manual V5 0 September 2014 ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC ee aroc Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Your order is almost complete You have indicated you would like to pay via Direct Debit Direct Debit Information Payment can be made by electronic funds transfer bank to bank directly into the UOW bank account Bank National Australia Bank BSB 082 886 Account name University of Wollongong Account number 0381 10002 Please include your transfer description AROC and your FIM ID e g AROC1100009X If email notification of the transfer is available please use the email fim uow edu au Products will be dispatched once AROC has received confirmation that the funds have been deposited into the University of Wollongong
17. VERSITY OF AROC WOLLONGONG OC australasian rehabilitatior outcomes centre The FIM and WeeFIM Online Refresher Course If you have been previously credentialed in FIM WeeFIM and need to undertake a Refresher Workshop required every 4 years for both FIM WeeFIM clinicians and Facility Trainers instead of attending a whole day face to face workshop you can now access the FIM WeeFIM Online refresher course To access and complete the course follow these steps 1 Purchase an online FIM or WeeFIM Refresher Course key from the Online Store page 17 examples here refer to the completion of the FIM Refresher Course 2 Click on Activate Figure 18 My Keys Facility Product Purchaser Participant Status Expiry Result Actions Wollongong Hospital FIM Exam FIM FIM Clinician Assigned 1 12 2014 Activate Refresher Clinician 1400412C Figure 18 My Keys Activate 3 Click on Go to activity Figure 19 My Keys The key has successfully been activated Facility Product Purchaser Participant Status Expiry Result Actions Wollongong Hospital FIM Exam FIM FIM Clinician Activated 26 07 2014 Go to activity Refresher Clinician 1400412C Figure 19 My Keys Go to activity 4 Click on FIM Refresher Course Figure 20 f A RO C HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM ame by H gt My courses gt FIM gt FIMO FIM Qualification Activity FIM Refresher Course WBE Fm
18. ay 3 ANNOUNCEM ENT a Impairment Specific Benchmark Outcome Targets ae AROC is very pleased to make available an Extract Data Mea VETY gr ete ee ene SE a Presentations and Publications cee pone he ONLINE TRAINING VIDEO to help Figure 2 Location of AOS Log in on AROC Website Contacting AROC If you have an AOS username For any general AROC questions or queries related to functions within AOS please contact AROC using the AOS Menu HELP gt Lodge Support Ticket page 10 If your query relates to an inability to login please email aroc uow edu au For information related to FIM workshop organisation clinical queries or invoicing queries please email fim uow edu au If you have a FIM ID For information related to FIM workshop organisation clinical queries or invoicing queries please email fim uow edu au AOS User Manual V5 0 September 2014 eo o ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre Welcome to AROC Online Services AOS Login FIM Login ican FIM ID Password Log In to FIM Log In to AOS Go to the AROC Home page Figure 3 AOS Login screen If you do not have an AOS username of FIM ID For any general AROC questions or access requests to AOS please email aroc uow edu au For information related to FIM workshop organisation clinical queries or invoicing queries please email fim uow edu au A
19. ayer your name and your email address so that we can get back to you regarding this issue Without these details we will not be able get back to you Summary Description Attach file Choose Files No file chosen ok Com pon entis Start typing to get a list of possible matches or press down to select Organisation Facility Organisation Submit Close Figure 8 Lodge a support ticket Logging out of AOS Clicking on the Logout button in red at the top right corner of the screen will log users out of their AOS session and re direct them to the AROC homepage AOS User Manual V5 0 September 2014 wo UNIVERSITY OF EFF AROC WOLLONGONG CO australasian rehabilitatior outcomes centre ate i t ahsri australian health services research institute FIM WeeFIM in AOS In the recent upgrade of AROC Online Services AOS extra FIM functionality is now available FIM WeeFIM Clinicians can now e Order and pay for a FIM WeeFIM exam for themselves e Order and pay for a FIM WeeFIM Manual for themselves manual will still be sent via normal post e Order and pay for a FIM WeeFIM Online Refresher Course which includes an exam key for themselves e Sit the online exam and receive their results and credentialing certificate if they pass e Will be automatically notified that their FIM WeeFIM exam is about to expire e Will be automatically notified that their credentialing is about to expire FIM WeeFIM Fa
20. bank account This may take up to 5 working days Order number 0001415 Date 25 June 2014 Contact Ms test test Organisation Phone 11112456 Fax Email test test au Your order 1 x KOTFIM FIM Online Refresher with Exam Key 70 00 70 00 1 x FIM Training Manual 25 00 25 00 1 x KFIM FIM Exam Key 35 00 35 00 Subtotal 143 00 Postage amp Handling 10 00 Order total 153 00 GST Included TT GaSe Figure 16 Order summary My Exam Keys A key must be purchased before sitting the FIM WeeFIM online exam refer to Online Store on page 17 Keys can be purchased by e An individual FIM WeeFIM clinician or e A Facility Trainer on behalf of staff at their facility Exam keys have a life of 6 months from the date of purchase If an exam key is not used within 6 months it will become invalid and appear as an Expired Key in the FIM system An email is automatically generated one month prior to exam key expiry to remind the purchaser and person the key is assigned to if they are different that it expires in one month Facility Trainers who purchase exam keys on behalf of their workshop participants are responsible for assigning each key to an individual Assignment is automatic if a single exam key was purchased by an individual Once a key is assigned to an individual they will be able to see this key in My Keys AOS User Manual V5 0 September 2014 w 9 ae me s ahsri UNIVERSITY OF EE AROC adpaka
21. ber 2014 o ate i t ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Table 4 Initial and Ongoing Criteria for FIM WeeFIM Clinicians Initial Ongoing Passed the credentialing exam with 80 Pass the exam at 80 every 2 years Undertake a refresher course at least every 4 years Re credentialing Reminders Credentialing lasts two years AROC will send you a reminder one month before your credentialing is about to expire notifying you that your credentialing is about to expire and reminding you to re sit the exam to maintain your credentialed status Accessing the Online FIM WeeFIM system Getting a FIM ID A FIM ID is a unique and unchanging identifier assigned to each individual FIM WeeFIM clinician known to AROC The FIM ID is provided on your FIM WeeFIM credentialing certificate If you cannot locate your FIM ID please ask your facility trainer who will have the latest credentialing status report listing all FIM WeeFIM clinicians and their FIM IDs If the facility trainer cannot locate it either please email fim uow edu au and include your name facility email address and the date you last completed the FIM WeeFIM exam If you are new to FIM WeeFIM and are booked to participate in a workshop you will receive your FIM ID and instructions about how to access the FIM WeeFIM online system via email shortly after the workshop Loggin
22. cility Trainers can now e Order pay for and receive FIM WeeFIM exams for their workshop participants e Order and pay for FIM WeeFIM Manuals for their workshop participants manuals will still be sent via normal post e Assign exams to participants at their facility Assignment of an exam will trigger an email to be sent to the assigned person with details of how to access the online exam e Manage the assignment or re assignment if necessary of all exams they have purchased e Review the status of all exams they have purchased assigned not yet assigned activated completed expired etc e View the exam results of participants e Generate a credentialing report for staff at their facility at any time Note Facility Trainers whose credentialing has lapsed will only have FIM WeeFIM Clinician access privileges FIM WeeFIM fundamentals Introducing AROC s FIM Team The Australasian Rehabilitation Outcomes Centre aims to effectively and efficiently administer the training and use of the FIM WeeFIM within Australia and NZ To achieve this several staff members are dedicated to assist with any need that may arise Table 1 lists AROC staff and their FIM roles Should you need assistance in any of these areas please email the appropriate person and they will be happy to help What AROC needs from facilities If AROC is going to achieve its aim of making the administration of FIM WeeFIM as efficient as possible it needs the help of individua
23. dict ac services WOLLONGONG OC australasian rehabilitatior research institute outcomes centre Exam keys require activation before the exam can be accessed The individual to whom the key has been assigned is responsible for activation of the key Once activated the key must be used within 1 month or it will become invalid and appear as an Expired Key in the FIM system Flow for lifespan of a FIM WeeFIM exam key Figure 17 provides a visual guide to the lifespan of a FIM WeeFIM exam key AOS User Manual V5 0 September 2014 21 i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Purchase Key Invalid More than 6 months since purchase date Assign Key P RNR Valid Less than 6 months since purchase date Valid Less than 6 months Invalid More than 6 months i Activate Key i since purchase date since purchase date Inactive More than 1 Active Less than 1 month month since activation since activation date date How many attempts 0 1 2 attempts 3 attempts Will need to attempt exam again locked out for 24hrs a a Key Status Key Status Key Status Completed Failed Expired Figure 17 Lifespan of a FIM WeeFIM exam key AOS User Manual V5 0 September 2014 220 i e t ahsri australian health services research institute UNI
24. dseuiesed 31 Types of FIM WeeFIM Training WorkShop ccccccccccceeeceeessssseesseeseeeeeeeeeesecesseeseesesessseeseeeseeeseesseeeeeeeeeggas 31 FIM WeeFIM training workshop hosted by a facility ccccccceessssssssssssssssessssssssssesssseesseseeeeeeeeas 31 FIM WeeFIM training workshop hosted by AROC ssssssssssssssssssssssssssssssssssssseeeeeeeeeeeeeeeeeeeeeeeeeess 31 FIM Facility Trainers Workshop Hosted by AROC cccccssssecccceesssecccceeesecccceeeececseseeueceessaeaeceesaaaeeees 32 Organising or attending a workshop sxicacccesinencdasartctestss Gauneadedewevnedaiean Seaeuddaadeaedadoue neds dems eeeedasdatare Sabwuveawedeses 32 OSE OPW OMKSMODS sisirin ieina AEE ES seas deat Seceavin eee EE S E T Na 32 Baa FUSS E A A E EA ENE NE ANE E A AE EAEE E EAE 33 Check List for Facility Trainers Running Workshops at their own facility cccccccccssseeeeeeeeeseeeeeeeees 33 Check List for Facility Trainers Requesting a Master Trainer Workshop at their Facility 0008 33 BU VO sere e crag ren nr E E A E satus T E A A EEE 33 EE E E A E T E E A E A A E E T A T EA E A E 33 Draft AOS User Manual V4 5 June 2014 oa UNIVERSITY OF EFF AROC WOLLONGONG CO australasian rehabilitatior outcomes centre ate i t ahsri australian health services research institute Introduction AROC Online Services AOS is a secure web based service that enables staff of AROC member facilities t
25. e We encourage users to keep their details as up to date as possible Users are unable to update details in greyed out fields These include e Contact Person Details e AOS Login e Credentialing If you need to change any of these details please lodge a support ticket which can be found in the Help menu option AOS User Manual V5 0 September 2014 a ate i t ahsri australian health services research institute UNIVERSITY OF ee AROC WOLLONGONG ag australasian rehabilitatior outcomes centre Checking my FIM WeeFIM status If you are FIM WeeFIM credentialed you can view your FIM ID and exam results including when your FIM certification expires via My Details If you believe these details are not correct please lodge a support ticket refer to page 10 Changing my password In the AOS login section click Change Password Figure 5 The Change Password screen will appear My Facility This menu option shows users which facility or facilities their AROC account is associated with Figure 6 This option is read only and users will not be able to edit the facilities they are listed against or details recorded for a facility If the facility or list of facilities is incorrect please lodge a support ticket refer to page 10 Getting help in AOS The HELP menu Figure 7 is always available during an AOS session and has two options e USER MANUAL this links to the AROC documentation page relevant to th
26. e A standard internet browser with pop ups browser scripting and cookies enabled e Adobe Acrobat reader to view or open PDF files The recommended browsers are e Internet Explorer 8 0 e Mozilla Firefox e Google Chrome e Safari The recommended screen resolution is 1024 x 768 Draft AOS User Manual V4 5 June 2014 Bo UNIVERSITY OF EFF AROC WOLLONGONG CO australasian rehabilitatior outcomes centre ate t ahsri australian health services research institute Session time out To maintain security AOS sessions including data entry and FIM WeeFIM online exam will automatically time out if inactive for periods of 30 minutes or more If in the middle of a data entry tab or an exam the user will lose any unsaved data or exam progress An error message will appear indicating the session has timed out and the user will be returned to the AOS login screen Getting started with AOS To access AOS users require either an AOS username and password AOS login or a FIM ID FIM and WeeFIM clinicians wishing to purchase an exam key and or sit an exam with or without the refresher course can access this limited functionality of the online FIM system within AOS by logging in with their FIM ID For full online FIM system functionality or access to other AOS functions such as data entry and data upload users of AOS require an AOS login Getting a FIM ID A FIM ID is a unique and unchanging identifier assigned to each individual F
27. e system currently being accessed a PDF of the User Manual and Quick Reference Guide relevant to this system are located here The online data dictionary is also accessible here This should be the first port of call for help This page will be continually updated so it is worth bookmarking e LODGE SUPPORT TICKET If you are unable to find an answer to what you need within the online documentation you should lodge a support ticket page 10 Miss ENTRY Data CONTACT DETAILS Title Miss First Name data Last Name entry Preferred Name N A Contact Person Contact Details Phone 4227 4356 Mobile 0412 7777 50 Fax N A Email data_entry noemail net Website N A Contact Physical Address Details Contact PoBox Address Details AOS LOGIN Login Name data_entry Archived Not Archived Change Password Figure 5 Changing password in My Details screen AOS User Manual V5 0 September 2014 eo i e t ahsri australian health services research institute UNIVERSITY OF 22 AROC WOLLONGONG OC australasian rehabilitatior outcomes centre i A R O C DATA MY DETAILS MY FACILITIES REPORTING HELP Anywhere Hospital 26994373 Anywhere Kiwi Hospital 26994373 K Figure 6 My Facilities Screen i A R O DATA MY DETAILS MY FACILITY REPORTING HELP USER MANUAL LODGE SUPPORT TICKET Figure 7 Help menu Lodging a support ticket From all systems within AOS users can send AROC a message asking for
28. eeseeeeeeeeeeeeeeeeeeses 15 ceme a FIM ID ea EE EE E E E E TE E E 15 Logging into AOS as a FIM WeeFIM clinician or FIM WeeFIM Facility Trainer cccccccccccccccccceeceeeeeeeeeeees 15 OnE STOTE reira E AEE EA E E E O 17 E Y aTa EEEE AA NE EA ETE A EA A N E 20 Flow for lifespan of a FIM WeeFIM exam Key cccccccccccccceceeeceseseseeeeeeeeeeeeeeeeeeceesseseeseseseesseseseeseeesseseeeeeeas 21 The FIM and WeeFIM Online Refresher Course ccccccccssssecccceseseccccsesececsseaseceeesseaasceeeseeseceessuaaseeeessaees 23 Navigating in the FIM Refresher Course ccccssssscccccsssececcceeseccceceesecccsaeusseccessuaueceessuaaecesssuuaaeecessagaeses 25 Sitting the FIM WeeFIM EXSI vireran nE E a A a AEA AEE 26 Pausing and resuming the online FIM WeeFIM exam sscscssseseessssssssssessessesssseseeesssssessesseneseeneees 28 Completing the online FIM WeEeFIM exam cccccccccccccccceeeeeesececceecececeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeees 28 Your FIM WeeFIM Credentialing Certificate cccccccccccccssssssssssssssseseeseeeeeecessssesesseseessessseseeeeeesseeeeeseeeas 29 Draft AOS User Manual V4 5 June 2014 ao ate i t ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG OC australasian rehabilitatior outcomes centre FIM WeeFIM Workshops osc crcsercsie eserves xi ses ceeetssadcisssiiatesiaceeietcuseles dicen eduieecitesiaiea nas neiceaaitansoneeaususeseareniese
29. g into AOS as a FIM WeeFIM clinician or FIM WeeFIM Facility Trainer 1 Log into AOS from the AROC homepage http ahsri uow edu au aroc refer to Figure 2 on page 6 2 Once the Login screen has opened Figure 9 choose from AOS LOGIN or FIM LOGIN a If you are a FIM WeeFIM trainer or coordinator log into AOS using the AOS login enter your Username and Password in the corresponding fields and click Log In to AOS b If you are a FIM WeeFIM clinician log into AOS using the FIM login enter your FIM ID in the corresponding field and click Log In to FIM If you are a facility trainer you are required to login to AOS using your username and password refer to page 4 for how to obtain an AOS login to view and manage keys generate reports and assign keys As a facility trainer you can also log in using your FIM ID however logging in this way will provide you with only limited access to FIM functions AOS User Manual V5 0 September 2014 w ate i t ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Welcome to AROC Online Services FIM Login Usemame FIM ID EEETTETEETETEETETEETIETETETTEETELEETETEETETEETTETETETTTETETEETETEETETTETTETETETEEEEETIETETETTETTETEETITTETETTT 2 iii Log In to FIM Log Into AOS Go to the AROC Home page Figure 9 FIM Login Once you login the AOS Home Page
30. iner to conduct a workshop at your facility please contact AROC and not the Master Trainers themselves AROC will organise the Master Trainer workshop Please complete a workshop request form http ahsri uow edu au content groups public web chsd aroc documents doc uow 094426 pdf and email fim uow edu au or fax 02 4221 4679 it to the FIM manager Once we have received your request we will proceed with the organisation of the workshop i e organising dates and resources From this point forward it is up to the facility to provide the equipment needed for training i e overhead projector screen laptop with USB port and catering AROC will email the facility with a list of equipment required FIM WeeFIM training workshop hosted by AROC Commonly referred to as an Open FIM WeeFIM workshop this is the same in content as a workshop hosted by a facility see above The difference is that it is conducted at a venue other than a facility is organised by AROC and conducted by an AROC Master Trainer People from many different facilities can attend this workshop FIM WeeFIM workshops usually commence at 9 00 am and conclude at 16 00 pm and cater for a maximum of 20 participants AOS User Manual V5 0 September 2014 Coe ate t ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre FIM Facility Trainers Workshop Hosted by AROC This type of workshop is fo
31. lete the exam Figure 27 AOS User Manual V5 0 September 2014 C U om ahsri UNIVERSITY OF Ras AROC capil dict ac services WOLLONGONG OC australasian rehabilitatior research institute outcomes centre in as Fim Cinican Logout f A RO C HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home My courses e FIM e FIMO FIM Exam s FIM Exar kieken 54 years Goins en ban ined a severe while on holidays She was z aire ited bo the EEN un mieh lays later admission to rehabaitathon hekin ER evere keit he agia ETER i don mae pe cerns loa pro ahah a Tet affect and impaired d esl GR badahice gG Re Eating See amd Ewit Attert P P Quiz navigation Bathing Dressing Upper Bedy Dressing Lower Body Figure 27 FIM Exam screen 6 Answer questions in exam by clicking on the FIM WeeFIM score you choose for each question Figure 73 Pausing and resuming the online FIM WeeFIM exam a You can do part of the exam then save and exit After selecting Save and Exit Attempt on the left hand side of screen you can leave AOS and your results will save allowing you to return and complete the exam later b When you come back the system will know that you were part way through the exam and invite you to Resume Exam Completing the online FIM WeeFIM exam 1 Once you have completed the exam click Submit all and finish Figure 28 2 The system will mark your exam immediately The next sc
32. ling To become credentialed you must pass the FIM WeeFIM online credentialing exam It is recommended that clinicians are competent in FIM scoring before attempting the exam Competence will result from training revision and practical experience To gain access to the online exam you your Facility Trainer or FIM Facility Coordinator on your behalf will need to purchase a FIM WeeFIM Exam refer to the Online Store on page 17 Credentialed status lasts for 2 years after which candidates must re sit the exam if they wish to remain credentialed Credentialing Levels There are three levels of FIM WeeFIM credentialing e Master Trainer e Facility Trainer e FIM Clinician AOS User Manual V5 0 September 2014 ae ate t ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre The attainment of each level has different requirements Master Trainers Individuals are invited by AROC to become Master Trainers Master Trainers are contracted to AROC and train outside their facility for payment but within their facility they act as Facility Trainers and training is done as part of their normal paid time Master Trainers train in all facilities public and private and conduct FIM or WeeFIM Clinician Workshops and some also conduct Facility Trainer workshops for prospective FIM WeeFIM Facility Trainers Master Trainers have extensive experience with the FIM Wee
33. ls and facilities alike Help us keep your records up to date The distribution of FIM WeeFIM information relies on having correct contact information for this reason it is imperative that details are kept up to date please keep your own details AOS User Manual V5 0 September 2014 ae ate i t ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC as current as possible in the system refer to My Details on page 8 This refers to changes like e Changes of name e g where a staff member has married e Change of role within the facility e email address phone number changes Note Changes to certain details for example name are not possible for users to do themselves a support ticket must be lodged refer to page 10 Please advise AROC of any staff who are longer at your facility and we will remove their contact details from your facility stored in our system Table 1 The FIM Team Member Designated FIM Role Contact Details Frances AROC Director Email aroc uow edu au Simmonds Overall management of FIM administration Niki Panteli FIM Manager Tel 02 4221 5282 e Workshop Email fim uow edu au Organisation Credentialing Queries Exams amp Resources Invoicing e Clinical questions Email fim uow edu au Please refer to this email address in the first instance you query will be filtered to the correct contact FIM WeeFIM Credentia
34. o manage their facility s AROC data their personal details and FIM WeeFIM credentialing status AOS is intended for e Staff involved in the data entry or data upload of AROC data e Staff responsible for downloading and reviewing AROC benchmarking reports e Staff wanting to extract and analyse their facility s data e Staff needing to become credentialed re credentialed in FIM WeeFIM e Staff planning on sitting the online FIM WeeFIM refresher course e Staff intending on purchasing managing FIM WeeFIM keys and resources Facilities can opt to have one or many of their staff registered to use AOS and are responsible for ensuring that no unauthorised staff gains access to AOS This user manual provides AROC members with detailed instructions on how to use the functions available within AOS Flow chart of AOS functionality The flow chart presented in Figure 1 provides a quick reference to all the functions available from the AOS menu and demonstrates the pathways of entry into the system A AOS Login B FIM ID Each function listed in the flow chart is explained in detail within this document This manual is available online at from both the AROC Homepage AROC Online Services AOS and FIM User Manuals and from all AOS Menus Help User Manual and can be downloaded as a complete document or by chapter Computing requirements To access AOS users will need e An AOS username and password or FIM ID page 4 e Internet connectivity
35. ost current information refer to My Facility on page 9 e FIM ONLINE STORE this is where you can purchase exam keys manuals and or an online FIM WeeFIM refresher course refer to Online Store on page 17 e FIM MY EXAM KEYS this section provides details of any current or used exam keys you have refer to My Exam Keys on page 20 e FIM MANAGE KEYS this is where you manage the keys you have purchased for your workshop participants refer to Error Reference source not found on page Error Bookmark not defined e FIM REPORTS this is where you can generate a FIM WeeFIM credentialing report for your facility s refer Error Reference source not found on page Error Bookmark not defined e HELP this is where you go to get help refer to Getting help in AOS on page 9 MY DETAILS MY FACILITY HELP ONUNE STORE MY EXAM KEYS MANAGE KEYS REPORTS Welcome Ic Figure 11 Facility trainer AOS menu options Online Store This service enables users to purchase Exam Keys Manuals or an Online Refresher Course 1 Click on ONLINE STORE from the FIM menu Figure 12 MY DETAILS FIM HELP ONLINE STORE MY KEYS Figure 12 Online Store 2 Check the boxes next to the product s to purchase Figure 13 Notes e For FIM WeeFIM clinicians quantity will automatically default to 1 each time a product is ticked e Purchasing multiple exams manuals is only available to Facility Trainers 3 Click on
36. r clinicians who meet the criteria to become a Facility Trainer and can only be conducted by an AROC Master FIM Trainer The aim of this workshop is to train and equip clinicians with the skills needed to train other staff at their facility in the use of the FIM assessment Before sending clinicians employers supervisors should be aware of the criteria and ensure that the clinician is proficient in the FIM is willing to present items at the workshop and is prepared to conduct FIM training at their facility on their return Facility Trainer workshops usually commence at 9 00 am and conclude at 16 00 pm and cater for a maximum of 10 participants Organising or attending a workshop To organise or attend a workshop simply download the workshop request form from the AROC website http ahsri uow edu au aroc index html and email fim uow edu au or fax 02 4221 4679 it to the FIM manager Alternatively you can contact the FIM Manager on fim uow edu au who will be happy to help you All open workshops will be advertised on our website and in our quarterly newsletter Data Matters Once your place in the open workshop has been confirmed transport and accommodation if required is your own responsibility Cost of workshops The structure is designed so that it is more economical for hospitals to have workshops run at their facility rather than sending them to an AROC OPEN Workshop This is true for a facility if they have 8 or more people to train
37. reen will show you how many answers you got correct The example in Figure 29 shows a user getting only 3 of 36 questions correct so a failed attempt and then two days later getting a perfect 36 out of 36 The pass mark for a FIM WeeFIM clinician is 80 or 29 of 36 questions If you fail you will be locked out of the exam for 24 hours Clinicians should use this time to review their FIM WeeFIM manual and seek help from their Facility Trainer before they re sit the exam Everyone has 3 attempts to pass the exam each time the system will present 2 randomly chosen case studies to be answered If you fail 3 times the exam key will become invalid and to re sit you will need to purchase another exam key If you fail twice we recommend that you seek help and clarification about scoring the FIM WeeFIM from your Facility Trainer or contact AROC for advice AOS User Manual V5 0 September 2014 ae i me am t ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC A RO C HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home My courses FIM FIMO FIM Exam FIM Exam Summary of attempt a Summary of attempt 1 2 Save and Exit Attempt Question Status 1 Answer saved 2 Answer saved Return to attempt Submit all and finish Figure 28 FIM Exam submission screen Summary of your previous attempts Attempt State
38. refresher course Ss FIM Exam Figure 20 Starting the FIM Refresher Course AOS User Manual V5 0 September 2014 230 AROC australasian rehabilitatior outcomes centre io ahsri australian health services research institute UNIVERSITY OF 22 WOLLONGONG Q 5 When the Welcome Page appears click on Enter Figure 21 AROC HOME O MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home e My courses FIM FIMO FIM Refresher Course FIM Refresher Course FIM Refresher Course 4 course deggned fo refresh your knowledge of FIM for thoss who have previously been qualified Humber of attempts Hlkeved Unlined Humber of attempts you have made 0 Grading method Highest atternipt Grade reported Hone Figure 21 Entering the FIM Refresher Course 6 This takes you to the front page of the FIM or WeeFIM Refresher Course Figure 22 Functional Independence Measure REFRESHER AROC C S aei i E By r ial E Si Start Modulo Figure 22 Front Page of the FIM Refresher Course 7 Select Start Module to begin this will take you to the introduction page of the FIM refresher course Figure 23 AOS User Manual V5 0 September 2014 aa Z ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC FIM REFRESHER introduction Welcome This module is designed to help REFRES
39. rticipants Upon receipt log in to THE NEW FIM SYSTEM and assign each participant an exam Evaluation AROC aims to continually improve the process of FIM Wee FIM Training and management To aid this evaluation forms are to be completed for all workshops conducted by a Master Trainer or Facility Trainer It is very important that these are completed and sent to the FIM Manager at AROC After AROC has received the forms they are entered into a database to be analysed so a report can be produced Through this process it is hoped that any problem areas that are identified will be rectified For this reason we ask that all people doing the FIM WeeFIM training complete the evaluation forms Finance Please contact the FIM Manager if you have any queries regarding financial matters AROC sits within the Australian Health Services Research Institute AHSRI which in itself sits within the University of Wollongong AHSRI therefore utilizes the University s financial infrastructure AOS User Manual V5 0 September 2014 33 AROC UNIVERSITY OF WOLLONGONG OC australasian rehabilitatior outcomes centre ate i t ahsri australian health services research institute Workshop billing will occur at the time of registering for an AROC hosted workshop For a facility hosting an on site workshop billing will occur once all expenses are finalised Should your facility require an invoice you will first need to provide AROC with a copy of a
40. support by clicking HELP LODGE SUPPORT TICKET After selecting this option a pop up screen titled Lodge a support ticket will appear Figure 8 NOTE if the support ticket window does not appear check that pop ups are enabled in your browser Some items may pre fill based on the account you are logged in as Please fill out all the other items where you can before submitting otherwise we may not be able to get back to you e Summary This is a summary of your issue think of it like a subject line in an email e Description This is the overall description of the issue you are having e Attach file If you have a file that is relevant to the issue attach it here Files that may be useful are screenshots of your issue or a data file that is causing the issue e Component s This is where you will select what area of AOS you are having an issue with e Organisation This is where you will select what facility or area you are representing with respect to this issue e Name Your name e Email Your email address AOS User Manual V5 0 September 2014 w i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Lodge a support ticket Please provide your feedback below detailing what your issue is and attaching any relevant files for example a screenshot Please provide your organisation details facility area or p
41. tom right to move on 4 Once you have completed your course you will be directed back to AROC Learning System s FIM Qualification Activity screen From here you can choose to go directly to complete your FIM WeeFIM Exam or you can exit the system and come back to do your FIM Exam later remembering that as your Exam Key is activated you only have 1 month before the key becomes invalid and expires Sitting the FIM WeeFIM Exam To become credentialed or to recredential a clinician must successfully complete an online examination The FIM WeeFIM exam is an open book exam which means that clinicians can refer to their FIM WeeFIM Manuals whilst taking the exam The exam is designed to test the knowledge of each individual thus COLLABORATION is not allowed Clinicians who collaborate will be identified automatically by the online FIM system and be required to re sit the exam under more stringent exam conditions and at their own expense The conditions under which the exam must be done are quite flexible and can be altered to suit the individual facility The exam can be supervised in a group environment where everyone does the exam at a computer in a teaching room or clinicians can complete the exam online in their own time at work or at home To access and complete an exam follow these steps 1 Click on MY EXAM KEYS from the FIM Menu Figure 24 Note f you have not already done so click on Activate Figure 18
42. troduction section you will reach the summary page At this point the system will give you two options e Continue to FIM Item 1 Eating this allows you to jump straight into the course content for Eating Using this option you can follow the course in a sequential fashion completing each item one at a time and stepping on to the next item e Select an item from the main menu this will take you to the course menu which presents a list of the 18 FIM items and allows you to work through them in any order You will still need to work through each of the 18 items to complete the refresher course however this method has the benefit of allowing you to do the course in your OWN Way AOS User Manual V5 0 September 2014 25 ate t ahsri australian health services research institute UNIVERSITY OF 22 AROC WOLLONGONG OC australasian rehabilitatior outcomes centre Each item consists of a few pages of information followed by a few questions Please note that these questions are NOT THE FIM EXAM There is no penalty for answering incorrectly here the purpose is educational 3 To answer the question select the best option and click Submit as per the instruction on the screen If you answer correctly you will see a tick and an explanation If you answer incorrectly you will see a cross and an explanation of the correct answer After you have reviewed the answer click the forward icon in the bot
43. valid purchase order number generated by the finance department of your organisation If you require any more information please contact the AROC team at fim uow edu au AOS User Manual V5 0 September 2014 34
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