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User Guide - DIRECTV Plus® Receiver

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1. DJ DIRECTV User Guide DIRECTV Plus Receivs Safety amp Care WARNING Safety amp Care To reduce the risk of fire or electric shock do not expose this product to rain or moisture The apparatus Your DIRECTV Plus Receiver has been designed and manufactured to stringent quality and shall not be exposed to dripping or splashing and that no objects filled safetv standards You should however be aware of the following important precautions for safe and with liquids such as vases shall be placed on the apparatus opti mal use of the equipment CAUTION Important Safety Instructions CAUTION To REDUCE THE RISK OF M eaning of symbols printed on the rear pand of the product ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK e Or he bolt of lightning indicates un insulated meterial within your unit may cause an dec No USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE trical shock For the safety of everyone in your household please do not remove product cover PERSONNEL a ing e At he exdametion point calls attention to features for which you should read the enclosed literature closdy to prevent operating and maintenance problems 1 Reed these instructions 2 Kep these instructions We highly recommend plugging the DIRECTV Plus Receiver into 3 Head all warnings a surge protector to prevent 4 Follow all instructions damage from fluctuations in your 5 Do not usethis a
2. Fan in the sun 2003 Harris Fennky Elizabeth Myer An This option enables you to check out DIRECTV Pay Per View listings by category end of summer comedy CC Stere be Pay Por View Amie Whilein the Guide press MENU then saect Pay Per View You will see three choices for Uupet lime hu Vand alla PRY TOJ sorting the listings Choose All to display all Current pay per view programs M ovieswill give The Downtown Lawyers Thu 12 15 10 00p PPVIDA ze helicopter Cops ri EATE ERIE PPY Tio you listings of all current movies available Pick Sperial Events to see specific events such as ara Gent m Ma M Command ar naib 4 40 PEV V sports comedy specials and more The Guide will update with matching programs Chapter 3 CHAPTER 3 Find By Would you like to locate a particular program movie or sports event you want to see even Parson GE shows starring a favorite actor or games with your favorite team Find by offers some easy ae ways to spot just what you want to watch Press MENU then saect Find by You can find a program by Title Person Keyword or Channd Your search will be quicker if you narrow your search by selecting subcategories just follow the onscreen instructions Once you ve found a program you re after all you have to do is highlight and select the title to display when the program is on e Find by Title l Wed 7 14p LI Press SELECT on a few letters of the ti
3. This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are de signed to provide reasonable protection against harmful interference in aresidential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures gt Reorient or relocate the receiving satellite dish antenna gt Increase the separation between the equipment and the DIRECTV Plus Receiver gt Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Plus Receiver is connected gt Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio and TV I nterference Pro
4. e Connect the reca ver to atdephone line e Plugin all power cords T he following pages give detailed instructions on the types of connections you can make depend ing on the equipment you have in order to get the best picture and sound quality Notetha the back pands of your TV and other equipment may not exactly match those i lustrated Connecting Your DIRECTV Plus Receiver to the Satellite Dish Connect the RG 6 RF coaxial cable s from your satdlite dish to the jack s ldoded SATELLITE IN onthe DIRECTV Plus Receiver Note thet in order to take full advantage of your DIRECT V Plus Receives feetures you should connect a coaxial cable to each of thetwo SATELLITE IN connectors Connecting Your DIRECTV Plus Receiver to your TV or VCR Depending on the connections on the back of your TV or VCR you have the following options e SVideo amp Digital Optical or A V Audio Connection Best Quality e A V Connection Better Quality e RF Coaxial Connection Good Quality These connections are described on the following pages Important To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Chapter 1 CHAPTER 1 When working with cables be sure to connect corresponding outputs and inputs Video OUT to Video IN Right Audio OU
5. then press MENU to bring up the Quick Menu 3 Select Settings 4 Select Setup then Info amp Tes 5 Use arrow keys to highlight the SytenTest tab then press SELECT on Run Tes 6 If your system does not pass the system test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 If you continue to have problems call DIRECTV Customer Service at 1800 DIRECTV You should run a system test several times before concluding that there is a problem Occasional fluctuations in the phone line or satellite signal can give temporary false readings Chapter 4 51 CHAPTER 4 Limited 90 Day Warranty DIRECTV warrants your DIRECTV Plus Receiver Model Number R15 and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of purchase Who is Covered You must have proof of purchase to receive warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase THISLIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV RECEIVER ASA GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE THISWARRANTY DOESNOT EXTEND TO COMMERCIAL USERS THIS PRODUCT ISNOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY What is Covered Warranty coverage begins the day you purchas
6. 23 24 28 32 37 40 44 45 46 47 50 51 modes 6 12 14 16 20 23 24 28 32 37 40 44 45 46 47 50 51 problems 6 12 14 16 20 23 24 28 32 37 40 44 45 46 47 50 51 programming 6 12 14 16 20 23 24 28 32 37 40 44 45 46 47 50 51 RESET 44 46 S Satellite Data Acquisition 16 Satellite Setup 50 Scheduler 33 Search 24 36 Settings 16 41 51 Setup 1 9 14 16 46 47 50 51 Showings 24 Spending limit 40 System Test 44 51 T Temporarily unlock 41 Timer 46 To Do List 27 28 Troubleshooting 43 44 Tuning to a program 50 TV ratings 39 U Unlock a particular program 41 W Warranty 5 43 52 53 54 DIRECTV Plus User Guide Chapter 4 DIRECTV programming sold separately ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS SOCIAL SECURITY NUMBER AND OR MAJOR CREDIT CARD DEPOSIT OR PREPAYMENT MAY BE REQUIRED Pro gramming subject to change DIRECTV services not available outside the U S DIRECTV programming is sold separately and independently of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Activate your DIRECTV programming today at 1 800 DIRECTV 1 800 347 3288 Dolby and the double D symbols are trademarks of Dolby Laboratories 2005 DIRECTV Inc DIRECTV and the Cyclone Design logo DIRECTV Active and ADVANCED PROGRAM GUIDE are trademarks of DIRECTV Inc
7. DIRECT V Plus Receiver Connect the plugs from other end of the A V cable to the corre sponding input jacks on your VCR Now continue on page 14 Connecting Your DIRECTV Plus Receiver to Your Tdephone Line DIRECTV Plus User Guide e BEST QUALITY CONNECTION S Video amp A V or Digital Optical Audio The back panels of your equipment may not look exactly like those illustrated Important To obtain optimum picture quality make sure the receiver is connected directly to the TV C onnecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Chapter 1 CHAPTER 1 A V Connection Better Quality UsngtheA V cable connect the white red and ydlow plugs from one end of the A V cable to the To switch between watching AUDIO L white and R red and VIDEO ydlow output jacks on the back of the DIRECTV Plus your VCR and watching video Receiver Connect the other end of the A V cable to the corresponding A V input jackson your TV from your receiver you may If hooking up aVCR using another A V cable connect the white red and ydlow plugs from one end of the A V cableto the AU DIO L white and R red and VIDEO yd low output on your DIRECTV Remote See jacks on the back of the DIRECTV Plus Receiver Connect the other end of the A V cableto the page 18 for info Some TVs also corresponding input jacks on y
8. Index F Favorites 23 31 37 47 FCC Customer Information 56 Find by 36 Fine Tuning the Signal 52 G Guide 6 24 35 Guided Setup 1 14 16 50 GUIDE key 6 I INFO key 23 25 46 J Jacks 4 5 7 10 12 14 46 51 L Language 16 Light ring front panel 6 49 Lock 40 Locking the system 40 M MENU key 6 14 16 32 35 36 41 47 51 Messages 23 31 38 Mini Guide 25 MODE switch 50 remote control 50 51 Movie ratings 39 MUTE kev 20 MyVOD 22 27 29 30 42 47 N Notification Caller ID 38 P Parental Controls 23 31 33 39 41 channel blocks 23 31 33 39 41 ratings 23 31 33 39 41 spending limits 23 31 33 39 41 unlocking 23 31 33 39 41 unrated programs 23 31 33 39 41 viewing hours 23 31 33 39 41 Passcode 40 41 Pav Per View 2 19 24 28 31 35 40 Plavlist 22 29 42 48 49 Power surge 46 Previous channel 20 46 Programming 2 4 5 6 14 20 36 39 47 53 ordering 2 4 5 6 14 20 36 39 43 47 53 tuning to 2 4 5 6 14 20 36 39 43 47 53 Program details 23 Program guide 16 44 53 date time 16 44 53 guick menu 16 44 53 scrolling 16 44 53 sorting 16 44 53 tuning to a program 16 44 53 using 16 44 53 Purchases 28 Q Quick Menu 6 32 39 50 51 R Ratings 39 Rear Panel 7 Receiver Rear Panel 7 Recent Finds 36 Remote control 6 12 14 16 20 23 24 28 32 37 40 44 45 46 47 50 51 keys 6 12 14 16 20
9. equipment may void the user s authority to operate it DIRECTV Plus User Guide Chapter 1 Getting Started A lee gg EEN 2 About Your DIRECTV PluS RECA EE 2 M aking the Right ConnectionS kk kk aka FEE KE KEE k k kK KA KK kK kK kk nt 3 Hardware RAMEL 000000000 KEEA KANA K KKK NEE KENN KK KKK KKK 4 ula ejn eebe 6 Choos Your SEUP E 9 Guided Setup amp ACEI ale N E 16 Programming Your Remote or ENEE 18 Chapter 2 What s On AG de jim A A MTA 20 Eeer 24 TheMini ES s E 25 Recorana PI DOT GI EE 26 XV ee 28 THE a MM DD e three one OTP P P OOP PE O 29 Chapter 3 The Quick Menu Bela ena ME N U MPP e e w uOAOoAreee mr oe 32 FAUNO A 32 LE e Te E d Le goer ee MAL MAKS MOMO POV eer a A ANO PO 33 e Ks b n ne E a OE lll O O mn 35 PAY Per VIS sans dese osa Kab MMMMMH dese added kk dcwdanedcwenedanddbeceessedends 35 PNA A i E 36 DES Ge Ei en EE 37 E MOS ee 37 Cale ID 8 MessmesS 002000 KAKA KAKA kK AKA KK K kk kk Ak kk kk a 38 Paetaa OO E 39 Quick Menu Features for RecordinG 2 2000 k kK kK en 42 Chapter 4 Other Information Troubleshooting nis A i i na kad bu dae lala cika ba d Waa Da sa ka k nase 44 Limited 90 Day War TAPE kk kake kak kaka kak kk kak k kK kk kk kk kk kk kk kk kk kk Ak Ak ae 52 PONCE hn co SE 54 DIRECTV PROTECTION EE Eeer Eegen 55 FCC OU tomer MPO age ON PT EO a k ea Kana k v k rk kun waa akiya dak
10. highlight to items in requested direction INFO Displays infofar a highlighted a fU saree program BLUE In full scresn TV displays the Mni Guide dhe func tions vary look for ansaan hints YELLOW In full saresn TV gdes through altenate audio tracks dher functions vary look for ansaan hints CHAN PAGE In live TV changes channd up ar down in a menu such as the Guide sadis page up or dawn PREV Tunes to last channd Mened ENTER Activates number entries quickly Choose Your Setup Guided Setup amp Activation Programming Your Remote Control CHAPTER 1 nr You can find additional info and the latest updates at DIRECTV com Welcome Welcome With its astounding variety of channds and choices aig digtd qudity picture and sound and one of a kind sports and events DIRECT V service offers everything you d want in your tde ision experience With DIRECTV Plus you can expect more than ever before with access to over 225 channds induding over 30 premium movie hannds with al the convenienceof DIRECTV Plus Receiver service DIRECT V Pay Per View offers a handy choice in recent hit movies plus exciting live sports concerts and specials T heres exdusve sports sulbscri ptions for every taste and team Even access to 36 commerdd free musc chann s To ddiver this unique programming and enhance your entertainment experience the DIRECT V System has bamn designed to be smple and usa friendly You ll f
11. see the current status showing any restrictions The system default is unlocked for all categories For ratings limits and channel L blocks as well as most other Ratings checkbooctype items pressing Here you can set rating limits for Movies and TV SELECT toggles the rtemon and Select Ratings Move to the right to SELECT another tab Note You can use RED or err ee an GREEN to cycle tabs Ratings Limits M ovies Highlight and select the M oviestab then set the overall rating limit you wish to impose Brief kdo EE Ir lim Spemfing descriptions of the ratings appear for your guidance Done Allow TV Y Allow TV Y7 Allow TV G Allow TV PG Allow IV 14 TV Prograns Block TV MA Sdect the TV tab then highlight and sdect the TV rating you desire You can also set ratings for particular content for example Fantasy Violence Dialogue each of which is described when highlighted Othe Shows To block programming that has no rating such as news and sports and shows with a rating of N one sdect the Othe tab Chapter 3 e CHAPTER 3 Channel Blocks h ln f Blocked Channel Lock Mow x rass SELECT on a checkhox to block allow a channel Ratings on A r N Usa NUMBER keys t jump to 2 channel Spending TE DTV fone PPY je 5 l n d l l l l l l 04 Lock Now Spending Limit f Ftp a ELECT Enter the maximum amount that may be hase ory view BY Ratin
12. to DIRECTV programming The phone line connection is used to periodically call DIRECTV You will need an RJ 11 type modulator jack the most common type of phone jack Note Do not connect your recave to adigital PBX phone system doing so may pamanently damage your equipment and void your warranty Note Not all cables come with your digital satellite receiver you may need to purchase additional cables depending on your setup Chapter 1 CHAPTER 1 Getting Familiar DIRECTV Plus Receiver Front Panel 1 DOOR PANEL USB PORT For futureuse 2 POWER Turnsyour DIRECTV Plus Receiver on or off Your DIRECTV Plus Receiver still records and rece ves messages when powered off 3 REMOTE SENSOR Theinfrared sensor picks up commands from the remote control 4 GUIDE Disdlaystheonscren program guide 5 MENU Brings up the Quick M enu to access settings and services 6 RECORD n live TV records current program in the Guide sets one touch record for highlighted program 7 LIGHT RING 12 blue lights indicate the current tae of the DIRECTV Plus Receiver Press and hold the LEFT and RIGHT arrows to dim and turn off thelights Reet to brighten 8 SELECT Sdectstheitem highlighted 9 ARROWS Movetheonxren highlight up down left or right 10 ACTIVE DisplavstheDIRECTV Active Channd loca weether and more 11 INFO Displays channad banner or info to a highlighted program or channd cal 12 DOOR PANEL The
13. very good picture quality and stereo sound and should be used if your TV doesnot have S Video jacks T heDIRECTV Plus Recavers A V jacks are color coded yd low for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the left white audio jack on the DIRECT V PlusRecave DIRECTV Plus User Guide Best Audio Digital Audio Optical Jack and Cable SES SS The Digital Audio O ptical cable provides the best quality audio The jack and cable use light SE udio to send digital audio data to A V receivers equipped to receive and interpret it T he jack and cable cable not included must be aligned before plugging in and may be covered by protective caps which must be removed before making connections n RF Jack and Coaxial Cable F type RF Jack RF jacks and coaxial cables provide good picture and mono sound quality T hey should be used if A V connections are not available on your TV RF jacks are used to connect to your TV and sadlite dish off air antenna and cable feed connections T heRF jacks on the recaver arelaoded SATELLITE IN OFF AIR IN and OUT TO TV Note Besureto use RG 6 coaxial cable when connecting from the satd lite dish to the DIRECT V Plus Receiver Tdephone ack and Cord Thetaephone line cord is required to connect your DIRECT V Plus Reca ver to a land based Jack tdephone line if you choose to subscribe
14. xl kal n 56 ne to the DIRECTV Family Using the Remote Keys in the shaded area bdowaperate your DIRECTV Plus Receiver ar can be programmed to function with your VCR DD player a stand alone DR unit Great TV viewing is in your hands A good way to begin learning abat your DIRECTV Plus Receiver is tofamiliarize yourself wth the rercate cattd You ll find further details throughout the User Guide rdating to spedific fundians Navigating 101 You ll find you can get around neany all asaan nens the sarre simple way b Highlight a menu a button by using the ARRO Vkeys Up down left and right b Choose it bvpressing SELECT while the itemis highlighted Note Dot wary abat getting studk lt in a menu You can always press EXIT toretum to video Quick Tip To place batteries in your remote control 1 Remove cover from the battery compartment by sliding it downward 2 Insert 2 AA batteries Supplied matching the positive and negative at each end 3 Slide the cover back on to complete installation To program your remote control 1 See Programming Your Remote Control on page 18 MODE SWITCH Changes rerctetoconttd cher equiprrert far eange a DD TVINPUT Changes the source the piece f equiprrert whose signal is displayed on your TV STOP In recorded TV stops playback and displays the MMUT tabinthePlamist REPLAV Jumps back 6 seconds an
15. APTER 3 QUICK MENU Settings 4 Audio Options Find by Favorites Caller ID amp Msgs Parental Controls QUICK MENU Scheduler Favorites Parental Controls Audio Options hd System Info amp Test System Into Using the Quick Menu Using the Quick Menu Press MENU on your remote to easily access DIRECTV Plus service features Once the Quick Menu is displayed use the UP and DOWN arrows to highlight a desired menu item then press SELECT to access that item Some menu items will display a submenu others will take you directly to a new screen To remove the Quick Menu at any time press MENU again The Quick Menu is ontect sensiti ve meaning it shows different options depending upon where you are when you press MENU Settings Selecting Settingsin the Quick M enu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Setup The Seup item in the Quick Menu displays the Setup screen where you can access the Info amp Test Satellite Setup Audio Setup Display Setup Access Card and System Reset screens Info amp Test The System Info option lets you view the current system information The System Test option lets you run atest on the tuner access card receiver ID and phone line Satellite This option is useful if your DIRECTV Plus Receiver has lost sgnal strength or you need to realign your satellite dish Access Card Follow the onscreen directi
16. CTV If you have Caller ID service you can also view phone calls you ve received or turn call notification on or off Press MENU to display the Quick Menu sdect Calla ID amp Map then Sect Edit Settings Select ether Calle ID or M esags from the left menu as desired Caller ID The Call L og tab displays up to 25 recent incoming calls Highlight and sdect a name to delete that listing from your log The Notification tab lets you turn the notification feature on or off When the N atification option ison you ll see a notice on your TV screen whenever a call comes in DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you Simply highlight and select a message in the list to read then you ll have the choice to keep or delete it Important You must subxribeto thi s servi ethrouqh your local tdephonecompanv and your DIRECTV Plus Res ve must be connected to a phoneline DIRECTV Plus User Guide Parental Controls QUICK MENU Category Sort Pay Per View Parental Controls enables parents to place certain restrictions on just who s wetching what diha CH and require a passcode to view restricted programming Whether it s for mature content or raver ee aller SES spending amounts you re always able to keep limitations where you want them for the whole Parental Controls family i gt Press MENU to display the Quick Menu SELECT Parental Controls then Edit Settings and you ll
17. In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ T XXXX The digits represented by ff are the REN without the decimal point e g 03 isa REN of 0 3 If this DIRECTV Plus Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service Connection to party line ser vice is Subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the t
18. Mo Icon More than 24 hours from expiration Episodic programs appear in the list in groups For example if you record a weekly comedy a delet series that series is shown in the list by its name and the episodes for that series are saved rm in a group under that name You can press SELECT on the series name to display all the Subject to expire at any time episodes that have been recorded Programs saved as the result of a Find by are also saved Currently recording under a group where the name of the group is the Find by name The number of new not viewed programs and total programs for each group are displayed to the right of the group Promotional video image name Pending pay per view purchase If you press SELECT or INFO on a program under the M WOD tab in the Playlist an Info screen is displayed for the program that lets you update how long the program will be kept or delete the program Chapter 2 CHAPTER 2 Movie Drama 2002 Joe Macauley Danielle Lytul Von woman poes on the ultimate quest RA The Playlist Disk Space Bar TheMYOD screen displays a Disk Space bar that shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep until Deetein blue programs subject to expiration in light blue and the remaining unused disk space that is available for recording in black 32 32 33 35 5 5 7 B N CH
19. T to Right Audio IN etc Never connect an IN to an IN or an OUT to an OUT OUT gt IN All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack Choose Your Setup S Video 8 Digital Optical or A V Audio Connection Best Quality Using the S Video cable connect one end to the S VIDEO output jack on the DIRECTV Plus Receiver and the other end to the S Video input jack on the TV If your TV hasa Digital Optical input connect it to your DIRECT V Plus Receiver using a digital optical cable Note T his cable is not included with your DIRECT V Plus Receiver Otherwise usngtheA V cable connect the white and red plugs from one end of the A V cable to the AU DIO L white and R red jackson the back of the DIRECT V Plus Recave Connect the plugs from other end of the A V cable to the corresponding audio input jackson your TV or VCR Do not plug the video vdlow into ether the DIRECTV Plus Recaver or theT V If hooking up aVCR useanother A V cableto connect the white and red plugs from one end of the A V cableto the audio L white and R red and video ydlow Output jacks on the back of the VCR Connect the plugs from the other end of the A V cable to the corresponding input jacks on your TV Then use another A V cable to connect the white and red plugs from one end of the A V cableto the AU DIO L white and R red and VIDEO ydlow OUT PUT jacks on the back of the
20. TV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Product Info Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model Numbers in case you need them These numbers are located on the product Moda No Serial No Purchase Date D ealer Address Phone Access Card Receiver ID Limited 90 Day Warranty DIRECTV Plus User Guide DIRECTV PROTECTION PLAN Protect your DIRECT V System with the DIRECTV PROTECTION PLAN For alow monthly fee the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECT V entertainment DIRECTV PROTECTION PLAN Benefits Your DIRECTV Limited Warranty provides certain remedies for this rece ver during the stated coverage term TheDIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System including gt In home service calls when ne
21. The Guide The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 14 days in advance Find out what s on now or later change the channel find and purchase a pay per view movie or event or search for a program you re interested in Icons you may seein the Guide gt Broadcast in letterbox 16 9 or widescreen format gt SS All Day Ticket pay per view Showings pay once wetch all day gt R Scheduled to record R AIl episodes scheduled to record Series Link kp Program matches a Find set to autorecord gt R Currently recording Getting Around in the Guide Press the GUIDE key on your remote then choose how you want to filter the Guide Salect All Channels or channels in a specific category Moving through the Guide is simple TheUP DOWN LEFT and RIGHT arrow keys move you through listings and time slots Highlight a program or channel call to view its description b Usethe CHAN key up or down to scroll a full page b Pressthe RED or GREEN keysto move forward or backward in time b To tune to a program that is on now highlight the program and press SELECT Selecting a future program displays program information DIRECTV Plus User Guide gt Pres INFO when you ve highlighted a show in the Guide to view a more in depth description and options Pressing IN FO when you ve highlighted the channel name displays t
22. This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protec tion technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for additional information Rev 1 5 R15 050606
23. access card dot and RESET key arelocated behind the door pand OY O m z Insert your DIRECTV Access Card Locate the access card that came packed with your DIRECT V Plus Receiver meterials and insett the card fading upward fully into the dot Getting Familiar DIRECTV Plus User Guide DIRECTV Plus Receiver Rear Panel Your equipment may not look exactly like the model illustrated 1 SATELLITE IN 2 inputs Usto connect the DIRECTV Plus Receiver to the stdlite dish antenna Both inputs must be used to get the full range of DIRECT V Plus Receiver feetures 2 RF REMOTE ANTENNA INPUT For futureuse 3 USB PORT For future use 4 OUT TO TV Connects the DIRECTV Plus Receiver to your TV or VCR using RF coaxial cable T hisjack provides the most basic connection carrying good sound and video quality 5 SVIDEO Provides the best picture quality better than VIDEO RCA typeor RF coaxial cable jacks If your TV has an S Video jack use it along with the audio jacks S Video only carries picture information not sound to connect to your TV 6 3 4 CHANNEL SWITCH Allows you to choose the channd that is not used in your area 3 or 4 when the raca ver is connected to TV using RF coaxial cable from the DIRECT V Plus RecaversOUT TO TV 7 OFF AIR IN Connect astandard TV antenna or cable fead to the DIRECTV Plus Receiver using thisjack then connect the OUT TO TV to your TV s antenna input To watch from
24. are now locked to the chosen component no matter what position the slide switch isin Factory Defaults To reset all the functions of the remote control to the factory defaults follow these steps 1 Point the remote away from your DIRECTV Plus Receiver and components Press and hold MUTE and SELECT until the light above the side switch on the remote flashes twice about 5 seconds 2 Enter 9 8 1 The light on the remote will flash twice indicating you have cleared AV 1 AV2 and TV modes Programming Your Remote Control 20 24 25 26 28 29 CHAPTER 2 i TIP Use the Channel Lineup included in your Welcome package to get familiar with our channel numbers Watching TV Watching TV Now that everything s set up you re ready to grab your remote and start surfing With the MODE SWITCH to the left under the DIRECTV logo press TV POWER ON To access the channel of your choice amply key in its numbers on your remote the channa will appear in afew seconds or press ENTER after the numbers and it will appear right away You can also navigate to different channels through the Guide covered in detail starting on page 24 Keep in mind eather way you ll only be able to access those channds in your chosen DIRECT V programming package Use the black keys on the left sde of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next cha
25. ay Per view mowes an l events plas the latest OIRECTY Freewew information Undated weekly Hews 5 Audio options Two states bright and dim If displayed brightly alternate audio options are available Messages Two states bright and dim If displayed brightly there are new DIRECTV messages in Caller ID amp Messages 7 Parental Controls Parental Controls lock status Three states Locked kel unlocked G and temporarily unlocked g To see program details at any time press INFOon your remote press a second tine to clear Select More Info button to see additional options Music Channels Your DIRECTV service includes dozens of enjoyable continuous commercial free music channels with something for every taste Tune to these just as you would to any channel You ll see a special C hannel Banner that initially displays the channel description for example Alternative Today s Countrv As each song is played its info will appear in the banner including song title artist and record company Chapter 2 The Downtown Lawyers i We Mn 6 30v 8 00 V 14 SL De Cutted 7003 Harris Fenn Are DHE AWTV EATS 10 B C258 IMC net wo for BI eri l anne l J TIP Press the GUIDE key twice to skip the Category Sort screen rew 9oc9 e Highlight an item by using the arrow keys to move LEFT RIGHT UP or DOAN Press SELECT to access the information or view program
26. bjects have fallen into the apparatus the apparatus has been exposed to rain or mois The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such ture does not operate normally or has been dropped eb one e CAUTION Avoid moistureto reduce the risk of fire or dectric hock The DIRECTV Plus apparatus Receiver should not be used near weter for example kitchen sink bathtub pool damp basement Also never spill liquid on the rece ver and do not place vases or other vessds containing liquid on top of it Ensure proper ventilation the vent dots on the DIRECTV Plus Raave must be left uncovered to allow proper airflow to the unit Blocking the airflow to the unit could impair performance or damage your raca ver and other components e Do not deck dectronic components or other objects on top of the DIRECT V Plus Receiver Also do not stack the rece ver on top of a hot component such as an audio power amplifier e Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet Use of a surge protector is also recommended Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source indicated on the marking labd or in this manual e To prevent dectrical shock this apparatus shall be connected to a mai ns socket outlet with a pr
27. blems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc certified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and TV reception To meet FCC requirements shielded cables are required to connect the deviceto a personal computer peripheral or other Class B certified device FCC Customer Information DIRECTV Plus User Guide This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equipment is a label that contains a product identifier in the format US AAAEQ KTXXXX If requested this information must be provided to your telephone company This equipment uses the following USOC Jack RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be con nected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call
28. change the video source using an onscreen menu If you have trouble changing the video source refer to the instructions that came with your TV Choose Your Setup RF Coaxial Connection Good Quality Using an RF coaxial cable connect one end to the OUT TO TV jack on theDIRECT V Plus Receiver and the other end to the antenna in jack on the TV Set the 3 4 switch on the back of the DIRECT V Plus Receiver to the blank local channd for in your area For example if you havealocal Channd 3 in your area then movethe 3 4 switch to Channd 4 If you have a local Channa 4 then sa the switch to Channd 3 To watch DIRECT V programming tune your TV to Channd 3 or 4 depending on the postion of the 3 4 switch in step 3 above Connecting Your DIRECTV Plus Receiver to Your Telephone Line Plug one end of the tdephone cord into a phone jack on your wall or into a phone splitter that is plugged into a phone jack and the other end into the PHONE JACK on the back of the DIRECTV Plus Receiver Completing the Connections Plug all power cords into dectrical sockets N ow turn to page 16 to learn about Guided Setup and Activetion This connection can also be made using A V cables if your VCR has A V inputs To connect using the A V cables connect the audio L white R red and video yellow plugs from one end of the A V cable to the AUDIO 1 L and R and VIDEO 1 jacks on the back of the DIRECTV Plus Receiver Connect the other end of the A V cabl
29. curity number and a valid major credit card Note your access card and rece ver ID numbers find these by press ng MENU then go to Settings and press SELECT Then go to Setup and press SELECT Highlight Info amp Tet and press SELECT When you re ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programming package that s right for you Easy Chapter 1 CHAPTER 1 Programming Your Remote Control You can program the DIRECTV Remote Control to operate your TV power volume and mute additional equipment such asaDVD VCR stereo or second TV or DIRECTV Plus Receiver 1 Press MENU to display the Quick Menu 2 Highlight Setingsand press SELECT 3 Highlight Seup and press SELECT A Press SELECT on Remotein the left menu 5 Follow the onscreen instructions to program your remote for your TV or additional equipment AV1 and AV 2 Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the Side switch postion If you would like to change the VOL and MUTE to work with another component you can Simply set up your remote to work with the component and then move the slide switch to the position you would like to lock the VOL and MUTE keys to Point the remote away from your DIRECTV Plus Receiver and press and hold MUTE and SELECT until the light near the side switch blinks twice about 5 seconds Enter 9 9 3 The light will blink twice indicating the VOL and MUTE
30. d plays video fromthat location REWIND Press up tofour times to rewind at increasing spesds recorded or live stored video ady fifth press retums tonarral play PAUSE Pauses current video ACTIVE Displays the DRECTV Active Channd local weather and mare GUIDE Displays the asaan progamG ide SELECT Sdects any highlighted item BACK Takes you to the saresn you Visited previously MENU Brings up a carpet menu of settings and services RED In Guide jumps 12 hars bads dhe functions vary look far asaan hints GREEN In Guide jumps 12 hars fawara other functions vary look far asaan hints VOLUME Raises or loners vduve MUTE Toggles sound vdure aycdff NUMBER KEYS amp DASH Tunetoa channd directly also used to input Num bers and letters when needled in onsaresn menus BJ Avi AV2 TV DIRECTV PWR Tums cther equ pet n and df as sdected with MCLE SWTCH TV POWER ON OFF Tums your TV and DIRECTV Plus Receiver n and off ADVANCE Jumps ahead in a recording PLAY Play Pause current Video press and hdd far slow nation FFWD Press uptofar times to fast forward at increasing spesds recarded or live stored video ady fifth press returns to nnal play RECORD In Live TV recorcs current progam inthe Guide sets one touch record fa highlighted progam LIST Displays the MMOD tabin the Playlist EXIT Bits any menu and returns to last channd vened ARROWS Move
31. display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow the onscreen instructions You may not be able to cancel your pay per view order if you have viewed or in some cases recorded any portion of it DIRECTV Plus User Guide The Playlist D fr Red Slippers Wan 14 ihri mln Expires 1211 PEs13 e Movie Drama 2002 Joo Macauley Danielle Watc h n G Yo U r R ec O rd ed P ro G ra MS Lyful Young woman goes on the ultimate quest een WW o Showcases The Playlist displays all saved recorded programs in the M WOD tab To display the Playlist CETEL vum daer screen press LIST on the remote Other programs which may include behind the scenes and SE SE a Beach Lili Fimi video extras for new movie rdeases DIRECTV content packages special offers free events ase Sar and more are saved in the Showcases tab Check the Showcases tab frequently for exclusive e m The more programs you have marked video content from premium programming providers To quickly jump to another tab press RED or GREEN The time date and channel of each recorded program are displayed to the right of the as Keep until I delete the less space program title Any icon identifying program status is displayed to the left of the program you will have available on your disk for title recording new programs Highlighting a program title displays the program description just asin the Guide
32. e 23 and the Guide see page 24 To change the current Digital Audio format press MENU select Settings then select Setup Select A udio in the left menu Highlight the Dolby Digital tab and press SELECT then follow the onscreen instructions and select from the following options gt DobvOn RCA Saect this option to optimize the audio on programs with Dolby Digital Audio if you are using the Digital Audio Out Optical to a digital audio receiver and the Audio Video RCA cable to your TV or stereo gt DobvOn RF Select this option to optimize the audio on programs with Dolby Digital Audio if you are using the Digital Audio Out Optical to a digital audio receiver and the RF coaxial output cable to your TV or stereo b OFF S aect this option if you are not using the Digital Audio Out Optical DIRECTV Plus User Guide Category Sort QUICK MENU This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies Sports or N ews Interests Lifestyles While in the Guide from the Quick Menu saect Category Sort To further narrow your MEWS search select the category you want then select a subcategory if you wish To quickly move through the C ategorv Search results usethe RED or GREEN key on your remote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV y Beach City Fun Wed T l4j 6 00p 8 00p P
33. e a program for recording with specific options 1 Highlight a program that interests you and press IN FO 2 Highlight and sdect Record A screen is displayed where you can set record options for that program Follow the onscreen instructions to set the program to record as you wish 3 Sdect the Se Record button then OK on the confirmation screen You can record up to two programs at once if you ve connected both inputs on your DIRECTV Plus Receiver However if a program you select to record conflicts with another recording you will be notified of the conflict at the time and given a choice of which recording to canca One Touch Record with Default Options On any screen you can press the RECORD key on a highlighted program to schedule it to record with default options gt Pressing RECORD once schedules the highlighted program to record A recording icon is displayed next to the program title to let you know it is scheduled Fora onetime only program e Pressing RECORD again cancels the record For episodic programs e Pressng RECORD a second time schedules all episodes of the program for recording Series Link e PresingRECORD athird time cancels the recording DIRECTV Plus User Guide Autorecord a Find Smith Joe Z Movies Comedy Tue 10 29 5 Matching Programs Programs that match a find see Find by page 36 can be scheduled to autorecord When the find results are displayed simply select A utore
34. e deleted as new programs are recorded You can change this option for a completed recording by pressing LIST to view the To Do list then press SELECT on the desired program When the programs Info screen is displayed saect the Reord menu item and change the options as needed If you recorded a pay per view program but did not watch it the time which you are allowed to purchase may have expired To avoid in the future check your pay per view recordings in the M WOD screen for expiration dates I ve set up an episodic recording but now get a bunch of reruns and multiple copies of the same program When you schedule an episodic recording you can set an option for program type First Run Repeats or Both If you only want to record a program the first time it is shown and not repeated showings make sure you salect the First Run option This is the default for one touch recording so if you want to record every occurrence of a program you need to change it using the programs Info screen Access the programs Info screen by pressing the INFO key when the program is highlighted in any list or the Guide then saect the Rerord menu item and change the options as needed My video and audio are out of sync gt Try changing channel Press LIST then EXIT b If nather of those work restart your DIRECTV Plus Receiver Press MEN U press SELECT on Seting then SELECT Sdup Saect the Rest item from the left menu and follow the onscreen inst
35. e program has completed or if you change channels you are asked if you want to save the program When you use Cruise Control keys a control bar shows you where you are in the program You can record a program that is the start and end time of the program how much of the program has been stored and the currently airing to watch later by program title pressing the RECORD key If you are viewing a screen with a TV Window such as the Guide or an Info screen icons are displayed in the window to identify the current state e g playing paused fast forward etc Chapter 2 CHAPTER 2 Start Time Bookmark _ Control Bar Watching TV e Lin Ne Ge End Time or Duration Program Title C urrent Time Marker Action Icon Record Icon DIRECTV Plus Receiver Features in Recorded TV Recorded programs can be found in the M W OD tab on the Playlist screen To view the Playl ist press LIST To return to live TV press EXIT Cruise Controls The PAUSE FFWD REWIND REPLAY RECORD and ADVANCE keys work with recorded programs just as they do with live TV Pressing STOP while you re watch ing a recorded program stops playback and displays the M W OD tab on the Playlist screen When you ve reached the end of a recorded program the recorder will ask if you want to dalete it to make room for new programs For recorded programs the control bar shows the program duration instead of
36. e the product For ninety 90 days from the purchase date at the option of DIRECTV the DIRECTV Plus Receiver will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the original warranty period When the werranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of purchase you pay for the reolacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What is Excluded Your warranty does NOT cover b Labor charges for installation or setup of the product gt Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product gt Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of DIRECTV gt Incidental or conseque
37. e to the corresponding jacks on your VCR DIRECTV Plus User Guide GOOD QUALITY CONNECTION RF Coaxial The back panels of your equipment may not look exactly like those illustrated Important To obtain optimum picture quality make sure the receiver is connected directly to the TV C onnecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Chapter 1 CHAPTER 1 TIP You may decide to set up change or adjust some of the settings later When vou re ready press MENU on your remote press SELECT on Settings then select Setun Guided Setup amp Activation Guided Setup amp Activation Now that your rece ver and equipment are all hooked up and plugged in you re ready to finish all the details to begin recaving your DIRECT V service 1 M ake sure the MODE SWITCH on the remote control is set to DIRECTV 2 Press TV POWER ON TheDIRECTV Plus Receiver will turn on 3 The first screen will allow you to sdect a language Using the arrow keys on the remote control move to the language you prefer and press SELECT 4 You will cee aWdarescreen Now let us lead the way Simply follow the onscreen directions to complete your setup functions If you ve installed your Satd lite dish and system voursaf you ll be guided though various functions for optimizing your ggnal and stup i
38. e will appear whenever anyone tries to tune to a channa or program that has been restricted or attempts to spend or watch beyond limitations set He or she will not be allowed to proceed without the passcode U sing your passcode you can easily override the limits DIRECTV Plus User Guide Let me in l Temporarily or permanently unlocking a restriction is easy To temporarily unlock a particular program The Parental Control icon in the 1 When any controls are currently activated Unlock Now will appear if you try to tuneto a Channel Banner will tell you if the restricted program eiert spory 2 SELECT Unlock Now and enter the password uri cked or unlocked For more unlock options a n 1 Press MENU then SELECT Parental Controls NE DD TI 2 Various options for removing restrictions temporarily or permanently will appear SELECT one and enter your password QUICK MENU Parental Controls Also note If you have Parental Controls set and temporarily unlocked turning the rece ver dit Settings power off will rdock the box If anyone tries to unlock restrictions using an invalid passcode Unlock Program theres a time delay that s added with each additional attempt to discourage them Unlock Completely Unlock for 4 Hours To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll down to Passcodeand press SELECT DIRECTV 3 Enter your old password then ent
39. eded gt 24 hour Technical Support gt Power surge related repairs gt Dish antenna realignments gt Cables switches and associated wiring Replacement of defective equipment if throughout home problem can not be resolved over the phone gt Defective remote control replacements b All parts and labor for repair IN Get ALL THAT FOR JUST 5 99 a month for accounts with standard DIRECTV Receivers and only 7 99 a month for accounts with DIRECTV Plus Receivers DIRECTV HD Receivers DIRECTV HD DVR or DIRECTV Receiver with UltimateTV service This one low monthly fee covers every DIRECTV component and receiver on your account Sign up for the DIRECTV PROTECTION PLAN Today If you have standard DIRECTV Receiver s vist DIRECT V com and SIGN IN using the simple steps below or call 1 800 DIRECTV SIGN IN with your user name and password or click on the Register now link and go through the easy steps then continue with Step 2 SELECT Option B and then click the Next button at the bottom of the page SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button PWN F REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Plus Receiver DIRECTV HD Recever DIRECTV HD DVR or DIRECTV Receiver with Ultimate V Service please call 1 800 DIRECTV to sign up The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and u
40. elephone company may request that you disconnect the equipment until the problem is resolved DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company teephone company or a quali fied installer DO NOT DISASSEM BLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources Chapter 4 CHAPTER 4 Index A Access card 6 51 ARROW keys 6 Audio options 23 33 Dolby Digital 5 1 34 Autorecord 19 B Back panel 46 Batteries 45 50 51 Bookmarks 22 42 C Cables 4 5 7 10 12 14 46 51 Caller ID notification 38 problems 31 45 Category sort 45 Channel banner 6 23 38 46 Channel blocks 39 Channel list 40 Connections 1 4 5 46 51 D Date amp Time 31 37 Digital audio 5 DIRECTV Active 20 DIRECTV mode 45 50 DIRECTV PROTECTION PLAN 55 DIRECTV Receiver Problems 45 Dish pointing coordinates 50 Dolby Digital 5 1 34 E EXIT key 35
41. en sdect aran Aaen nek A uss Cand Audio in the left menu and follow the onscreen instructions To temporarily change the audio from the Quick Menu salect A udio Options then sdect the audio track you prefer Once the program is over or you change the channel the audio will change back to the default setting Chapter 3 CHAPTER 3 QUICK MENU Settings Edit Settings English Spanish Find by Favorites d Amo Optlans Language Truett alby Digital With Dolby Digital turned on the recorder will nutput and record Dolby Digital when awallabie Press SELECT on the option to change tt Dolby Digital 5 1 Dolby Digital 5 1 gives you five discrete channels of full range digital audio plus one channel of low frequency Subwoofer audio for use by A V receivers capable of decoding the 5 1 channd signal The audio signals are broken into left front center right front left rear right rear and low frequency channes The result when your DIRECTV Plus Receiver is connected to a compatible Dolby Digital 5 1 channel A V receiver and speaker setup is an experience that gives you much of the dynamic range 360 degree imaging and sonic excitement of a real theater Not all TV programs are broadcast using Dolby Digital 5 1 for DIRECT V programming Programs broadcast using this high quality audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner see pag
42. er a new one twice to confirm Chapter 3 QUICK MENU Settings Find by Caller ID amp Msgs Parental Controls QUICK MENU J Settings Bookmarks MN OD Audio Options Favorites QUICK MENU Settings Find by Caller ID amp Msgs a Parental Controls CHAPTER 3 Quick Menu Features for Recording The Quick Menu includes special recording features over certain screens Quick Menu over the Playlist screen e List by lets you sort how the programs appear in the list e Mark amp Ddeelets you mark programs and delete them from the M WOD screen e Opa y ClaseA ll lets you open and close all groups at once Quick Menu over recorded TV e Keep lets you change how long a recorded program will be kept on disk e Bookrrarkslets you jump to bookmarks that have been set in a recorded program you are currently viewing See page 22 e MW OD lets you view alist of recorded programs or access the M WOD screen Quick Menu over a Record O ptions screen e Rend Ddaultslets you set the default seections for the Start Stop Keep and Type options j M o E J P Xu l M j r a s 4 1 V l N lt y M B af f Troubleshooting Limit ed 90 Day Warranty duct Info PROTECTION PLAN Customer Information 52 55 5 CHAPTER 4 You can find additional troubleshooting help at DIRECTV com Troubleshooting Troubleshooting M any problem
43. ged into the DIRECTV Plus Receiver and the wall outlet gt Check the well receptacle or extension cord to make sure it is live by plugging in something else gt M ake sure the remote control ison DIRECTV mode and press TV POWER ON gt Press TV POWER ON on remote or POWER on front pana of receiver then press it a second time gt Be sure remote control is pointed at remote sensor and front of receiver is not blocked and the light above the MODE switch is seen with each press gt Check batteries in remote control if the light above the MODE switch isn t visible with each key press gt Unplug the recaver Wait five minutes Plug it in again Chapter 4 CHAPTER 4 Turns off while playing b Electronic protection circuit may have been activated because of a power surge Wait 30 seconds then turn on again gt Unplug the DIRECTV Plus Receiver for a few minutes then plug back in If this happens frequently the voltage in your house may be abnormally high or low b Consder using a surge protector or line conditioner gt If your TV turns off while playing and other lignts appli anas in your housedo too you may have blown a circuit breaker or be experiencing a power outage gt Consult an dectrician if the problem is frequent or severe especially if other household appliances or edectronics are affected DIRECTV Plus Receiver turns on or changes channels unexpectedly A scheduled recording may have been acti
44. gs pay per view event Pre ingle purchase ot Chan Blocks whan finished Done Per Purchase 0 1 0 00 A Lock Parental Controls ji lan To activate your setting and lock Pareatal Controls yellow vate yi Ratings enter and confirm a passcode Chan Blocks Speniling Dane New Passcode iii r ze e Current Passcode xv kk k RA Parental Controls Channel Blocks You can block viewing of a certain channel or channels from this menu SELECT Chan Blocks in the left menu then scroll down the channel list to SELECT those you wish to block or key in channel numbers for quicker access Use Blok A II or Allow A ll to save time if you wish to affect a large number of channds Spending From the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours during which TV can be viewed You can set hours based on school nights and weekend nights M onday Thursday Friday Saturday and Sunday Now lock it Once you ve set the restrictions you want choose Lock Now from the left menu You ll be directed to create a passcode which you ll want to make easy enough to remember but hard enough that the little ones won t guess it This passcode will be your entry to unlocking and adjusting limitations in the future An onscreen messag
45. he channe s listing for up to 14 days gt Press SELECT whe you ve highlighted a channel call far left to view that channel in the TV window gt Press MENU to see Guide options change your Favorites list or jump to a desired date and time Press RECORD to record the program Info Screen The Mini Guide Program Listings While You Watch TV The Mini Guide is a special version of the Guide that displays only one channel at atime and appears over full screen TV To display the Mini Guide press the BLUE key on the remote while watching TV Just as you can with the Guide you can scroll through channds and times set programs to record access program info and other Guide features Min Guide Chapter 2 gt Red Slippers Tue 1233 ala 1 50 Watch Haw Press SELECT on an option ta change it then select Record sat Record to schedule this showing Showings GR Save Until Disk Full Stop On line Li Dont Recon Recording Programs Recording Programs An even better way to catch all your favorites Recording is a great way to see your favorite programs on your schedule You won t miss your favorite series because it moved to a different day or time or miss your teams playoff game because you had to work late Just set a program to record and your DIRECTV Plus Receiver will save it for you to wetch later To watch recorded programs use the Playlist feature See The Playlist on page 29 To schedul
46. hen you change channels using CHAN Setup Custom 1 Setup Custom 2 UP DOWN on your remote etup Custom family channels just for the kids When you re using a Favorites list the Guide will only display those channe s you ve Keep in mind no matter what Favorites list you re currently using you can still always access DIRECTV Custom 1 i Wed 7 14 C ha n n el S G et Set Current Add Remove Channels Name List igi i lt Pross SELECT on a checkbox to add ren In addition to displaying all channels or creating lists of favorite channels you can also Custom channel Press NUMBERS to jump to a Done Kc ID DTV l PPY any channa you receive by keying in its channa number on your remote You can also edit or ddete a list at any time ove 2 hannel set your DIRECTV Plus Receiver to display only the channels that are in your current 102 subscription package 103 m s To s the channd s you receive sdect Chans Ge from the left menu of the Favorites screen To set Chans Ge as your current channel list sdect the Se Current menu item from the Favorites screen then change the Current Favorites option to Chans Ge Chapter 3 CHAPTER 3 The messages icon will appear brightly on your channel banner whenever there s any new or unread message in your Inbox new no messages messages RA Caller ID amp Messages Caller ID amp Messages This feature lets you get messages from DIRE
47. ind that most features are sdf explanatory with onscreen directions to lead you through them So welcome to the family About Your DIRECTV Plus Receiver TheDIRECTV Plus Receiver lets you record up to 100 hours of your favorite programs and use pause and other video controls on live TV You can set a spedific program and s it to record once or every time it s on or you can creete a find to search for and record your favorite shows with your desired name title or keywords You can even record two shows at once Important e You must subscribe to the DIRECTV Plus service in order to use the recording features e Actual recording capacity varies based on type of programming being recorded e For full functionality DIRECTV Plus Receiver requires connection of two 2 satellite inputs from a dual LNB DIRECTV System dish and a land based phone connection DIRECTV Plus User Guide Making the Right Connections Are you ready to connect your DIRECTV Plus Receiver and your other components Whether you re having your system professionally installed or handling it yoursdf be sure to read over the following few pages to familiarize yours f with some important tips for safety and care Before you begin Your satd lite dish antenna must be installed before you can begin following the procedures in this User Guide Professonal installation is highly recommended Your dish needs to be mounted in a postion where it has acces
48. l be notified there is a conflict You will have to decide which program you want to cancel gt If the overlap is just a couple of minutes for example some networks occasionally start programs at 8 59 instead of 9 00 p m try scheduling the recording manually go to the Scheduler and sdect Manual and change the start and end times appropriately I recorded a program and the recording got cut off just before the end so I missed the last bit of the program gt Next time try setting the end time of the recording in the Reord Options so the recording ends one or two minutes later or more if necessary For soorting events you may want to try 15 minutes or more to protect against overtime games Some networks show program episodes several times during a week so if you just watched a program where the last few minutes were not recorded try scheduling it again immediately Note that adding time to the beginning or end of a recording increases the likelihood of recording conflicts so use time padding sparingly See previous question Chapter 4 47 CHAPTER 4 A program recorded was displayed in the MWOD screen but got deleted before I could watch it gt When you schedule a recording from an Info screen you can sdect how long your recording are kept Until Ddee or Until Space N eda When you schedule a program with one touch record the recording defaults to Until SpaceN exe Programs that are set to be kept Until SpaceN eed may b
49. le the mains connector at the back of the unit in case of emergency Shutdown e CAUTION Electric Shock never attempt to disassemble the DIRECTV Plus Receiver yoursdaf always take it to a qualified service person when repair is required Opening or removing covers may expose dangerous voltage or other risks and incorrect reassembly can cause shock when receiver is subseguently used Attempted sdf repair may also void your warranty Changes or modifications not expresdy approved by the party respons ble for compliance by the warranty or by the manufacturer could void the users authority to operate the equipment e Do not drop your DIRECT V Plus Receiver and always move it with care e Have your DIRECT V Plus Receiver professonally serviced Do not attempt to service it voursaf Any changes or modifications in construction of this device which are not expressly approved by the party respons ble for compliance could void the users authority to operate the equipment For your information The identification sticker can be located underneath or on the back of your receiver T he tdecommunication network voltage used is the category number 3 Important This device incorporates an anticopy process technology that is protected by U S patents and other intellectual property rights The anticopy process is licensed for non commercial home use only Reverse engineering or disassembly is prohibited Unauthorized changes or modifications to this
50. mation on how to set it up for scheduled or manual recording Important To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Chapter 2 Mave Drama 2002 doe Macauley Danielle Lytul Kat tenta Paang woman from Southern California goss on a quest to finit the map of h r dreams AE ALI CL PPY You can also order DIRECTV Pay Per Mew movies and events on the Internet at DIRECTV COMOr over the phone at 1 800 531 5000 Keep in nind though there is an ordering fee for those pur chases placed over the phone Pay Per View Pay Per View The Latest Movies 24 Hours a Day You don t have to go out for the best and biggest movies and special events Recent hits and events like sports comedy and more are available 24 hours a day on DIRECT V Pay Per View You ll find them listed in the Guide in the 100s with previews on channel 100 Tune to a pay per view program or press INFO on a highlighted pay per view program Saect a Buy option and follow the onscreen instructions As long as your receiver has been con nected to a land based phone line you can use your remote to order You ll get a reminder onscreen a few minutes before the pay per views start time To cancel a pay per view order press LIST then YELLOW to
51. ncluding postioning your dish and a system text If like most people you had your system profess onally installed these functions already have been completed After these stup procedures are complete voll s the Satd lite Data Acquistion screen asthe rece ver gathers information from the seatd lite for the onscreen program guide Next you ll be given the opportunity to set up your phone connection as well as program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time Important In order to protect your TV screen from burn in a side effect caused when a stationary image is displayed for too long the DIRECTV Plus Receiver interface automatically goes into screen saver mode and displays a black screen witha moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV To dismiss the screen saver and return to what you were doing press any key on the remote Burn in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV DIRECTV Plus User Guide Activate Your DIRECTV Service Once all the stup processss are complete all that s left to do is activate your DIRECT V service Before you make the call be sure to b Tuneto Channd 100 and be sure youre picking up asddlitesgnal DIRECTV channad Haveon hand your service address sodal se
52. nderwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at DIRECT V com Note Annual payment option no longer available Important A fee of 49 for standard IRD equipment 249 for DIRECTV Plus Receiver DIRECTV Receiver or Ultimate TV equipment 400 for HD equipment or 1 000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days The plan will provide a return box for the defective equipment and even pick up the shipping costs You ll receive replacement equipment in about 72 hours Chapter 4 CHAPTER 4 FCC Customer Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV TradeName DIRECTV gt Type of Equipment DIRECTV Satelite Receiver Model Number R15 Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules
53. nels missing from the Guide channed is in the Guide but can t tune to b Your satellite dish antenna may be incorrectly configured Check the dish type set in your receiver s preferences and change if necessary Press MENU on the remote control then saect Settings then Seup In the left menu saect Satdlite then Repest SatdliteDish Sdup button Follow the steps From the SatdliteDish Typescreen make sure the proper dish type is saected round oval with a dual LNB or oval with atriple LNB gt The channeds might be excluded from the Favorites list currently in use Enter a channa number manually or press MENU on the remote sdect Favorites then All Channds A program tried to record does not show up in the MyVOD screen Someone ase in your household may have prevented the recording or erased the program after it recorded gt The recording may have been canceled due to a conflict with another program with higher priority in the Prioritizer gt Press MENU select Seting then Scheduler In the left menu saect History You will see alist of recent programs with their recording Status info I wanted to record a program but I got an error message saying it conflicted with another scheduled record What do I do Your DIRECTV Plus Receiver can record up to two programs at once or it can record one program while you watch another If you exceed these limits for example if you try to record three programs at 8 p m on Thursday you wil
54. nnel numerically up or down CHAN or jump to the previous channel you watched PREV DIRECTV Active Channel The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forecasts daily horoscopes lottery results pay per view and broadcast TV recommendations and special DIRECTV promotions Press the ACTIVE key to access these features DIRECTV Plus User Guide DIRECTV Plus Receiver Features in Live TV Live Buffer The DIRECTV Plus Receiver saves programs to the hard drive instantly and continuousiv while you watch This live buffer lets you pause rewind fast forward or instant replay Note You cannot fast forward during live TV until you pause or rewind a program If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REWIND as long as you haven t changed channel since the program started Cruise Controls Use the PAUSE FFWD REWIND REPLAY RECORD and ADVANCE keys to control your viewing time Pressing FFWD or REWIND multiple times lets you increment the soeed at which you cruise through a program Pressing and holding PLAY shows the program in slow motion If you press FFWD while a program is paused the program is displayed in frame by frame MITI IS 3 EJ If you press PAUSE during a program the saved portion you can access extends from 90 minutes to 4 hours When th
55. ntial damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Limited 90 Day Warranty DIRECTV Plus User Guide gt Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of hardware or software provided by DIRECTV installing software modifications hacks or utilizing service access or back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit gt A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional purposes gt DIRECTV makes no warranty that the access connection will be a local not long distance phone call gt The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to taevison programming show info program guide data and scheduling info Make Sure You Keep Please keep your sales receipt or other document showing proof of purchase Attach it t
56. o this User Guide and keep both nearby Also keep the original box and packing material in case you need to return your product Before Requesting Repair Service Please check the troubleshooting section of this guide This may save you a call to DIRECTV Customer Care To Get Warranty Service Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECTV A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return authorization number The reoresentative will give you complete shipping details Chapter 4 CHAPTER 4 To Get Out of Warranty Service To obtain out of warranty service contact DIRECTV at 1 800 DIRECTV for information on the possibility of and any costs for repair or reolacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTSAND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THISLIMITED WARRANTY ISTHE EXCLUSIVE REMEDY UNDER THISLIMITED WARRANTY IN NO EVENT WILL DIREC
57. ons to replace your access card You will need your old and new access cards to complete this process Note DIRECTV will provide new access cards and instructions when necessary DIRECTV Plus User Guide Reset From here you can reset the receiver reset to factory defaults or reset everything Scheduler T his feature gives you an overview of and access to all the programs you ve set to record or purchase Favorites Check the current status of your Favorites list s by clicking here and make changes if you like See page 37 for more details Parental Controls Check the current restrictions of your Parental Controls by clicking here and make any adjustments See page 39 for more details Audio Options Some programs have alternate audio available such as other language tracks or Dolby Digital This option only appearsin theQuidk M enu ove LiveTV whe theaurrent program has alternateaudio You can set the default so that whenever a program has alternate audio E A eins Wao f 14p available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In ether case press MENU whilein Live TV then info amp Test MEESCH Sound Effects Dolby Digital Saledlite Press SELECT on the option to change your default audio Lanpuape Tor upcoming programs with multiple imal cat audio tracks To change the default audio from the Quick Menu sdect Setings sect Setup th
58. otective earthing and fully inserted e Avoid audio hum or interference by inserting all cable plugs firmly into their jacks Also place Audio Video A V cables to the sides of the TV back pand rather than down the middle once Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code Refer to article 810 in particular 810 1 and 810 15 for required grounding of the metal structure of the dish antenna Refer also to the 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical Safety amp Care IMPORTANT Be sure not to place your DIRECTV Plus Receiver near anything WET or HOT 2 bro ii S e 6 8 5 Ge connected Try not to coil any twin lead cables and keep them away from A V cables as much as possble e Never inst objects of any kind into any openings in the DIRECT V Plus Receiver other than the DIRECT V Access Card as detailed in this chapter e Placeit on afla hard surface do not operate the DIRECT V Plus Receiver on acarpet or other padded surface e Always unplug your DIRECT V Plus Reca ver before moving it e Always unplug the DIRECT V Plus Recaver TV and other equipment before you connect or disconnect any cables e Leavethe main power connector access b
59. our VCR need to program the INPUT key have a menu button that allows m Then run an A V cablefrom the VCR s A V output to the TV sA V inputs T his will allow you you to change the video source to watch videotapes NOTE If your TV only has one set of A V input jacks this connection can using an onscreen menu If you also be made by running a RF cable fromthe VCR s out to TV jack to the TV s antenna in jack have trouble changing the video source refer to the instructions Now continue on page 14 Connecting Your DIRECT V Plus Receiver to Your Tdephone Line that came with your TV Important If your TV only has one audio input jack use AUDIO L white jack on the back of the DIRECTV Plus Receiver to make the connection Choose Your Setup DIRECTV Plus User Guide VERY GOOD QUALITY CONNECTION A V The back panels of your equipment may not look exactly like those illustrated Important programming To obtain optimum picture quality make sure the receiver is connected directly to the TV C onnecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected Chapter 1 CHAPTER 1 To switch between watching your VCR and watching video from your receiver you may need to program the INPUT key on your DIRECTV Remote See page 18 for info Some TVs also have a MENU button that allows you to
60. pparatus near water power supply 6 Clean only with dry doth 7 Do not block any ventilation openings Install in accordance with the manufactures instruc tions 8 Do not install near any h sources such as radiators het registers oves or other apparatus induding amplifiers that produce hest 9 Do not defect the safetv purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong T he wide blade or the third prong are provided for your safety If the pro vided plug does not fit into your outlet consult an dectrician for replacement of the obsolete outlet DIRECTV Plus User Guide 10 Protect the power cord from bang walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories speci fied by the manufacturer 12 Useonly with the cart stand tripod bracket or table goed fied by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combi na tion to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servidng to qualified service personnd Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has ben spilled or o
61. rord from the left menu then follow the on Gm matching programs ta rocord with these options screen instructions to set the record options hele P N u Changing Record Options Canceling a Record AK Se Stop On time Once you have scheduled a program to record you can change the record options or cancel the recording by sdecting the program in the Guide or the To Do List press LIST then YEL LOW then sdect the Record item in the left menu and follow the onscreen instructions to change the programs options or cancel recording completely Red Slippers d Tava You can change the following record options BD gt a d d e For all programs you can extend recording start and stop times for example start 1 n Ea gt minute before the program stop 5 minutes after the scheduled end of the program meve all episodes on tis channel are schedule lo recor For programs with multiple episodes you can select whether to record first run programs Dana Sa Lei Keep 5 Episodes save Until Dish Full and repeats or just first runs how many episodes to keep and how long to save the recorded program ah Stop On time Cancel All Recording to VCR To record a program on your VCR make sure you ve connected your VCR properly to your DIRECTV Plus Receiver then select a recorded program from the M W OD tab in the Playlist set your VCR to record and play the selected program See your VCR User s Guide for infor
62. ructions My DIRECTV Plus Receiver is frozen on a single frame of a TV picture gt If you are on a pay per view channel watching the free portion of a program the free portion may be completed You must buy the program to continue watching Your DIRECTV Plus Receiver may be paused Press the PLAY key b If that doesnt work restart your DIRECTV Plus Receiver Press MENU press SELECT on Settings then SELECT Sdup Select the Rest item from the left menu and follow the onscreen instructions Troubleshooting i A i DIRECTV Plus User Guide When I am watching a recorded program and the DIRECTV Plus Receiver starts to record another program my image quality deteriorates Press PAUSE then PLAY gt Press EXIT to return to live TV then press LIST SELECT the program you were watching from the M WOD screen and press PLAY You may have to fast forward back to the point where you were I want to watch a program but all I get is a black screen When I go to the Guide or another screen the TV window is black b If you schedule two programs to record at the same time using the time based M anual recording feature you cannot watch ether of them while they are being recorded Cancel one of the recordings or wait until a recording is complete I want to turn the light ring on the front panel on or off or dim them gt Press and hold the LEFT and RIGHT arrows to adjust the brightness of the blue lights in
63. s Fine Tuning the Signal If you self installed your satellite dish antenna you may have already used Guided Setup to find the dish pointing coordinates acquire and fine tune the signal and run a system test If you need to run Guided Sdup again saect Seting from the Quick Menu then saect Guided Sdup Next press SELECT on Satdlite then saect Repeat SatdliteSdup EN li Important If your TV is connected with just coaxial cables you must tune to Channel 3 or 4 as set with the 3 4 switch on the back of your Troubleshooting DIRECTV Plus Receiver DIRECTV Plus User Guide Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Plus Receiver If you are experiencing any trouble with your receiver run the system test It will also allow you to get your access card and recever ID numbers or to initiate diagnostic procedures on your digital satellite receiver First make sure that b All connections jacks cables etc are in place correctly see Chapter Two Getting Conneted for more info There are batteries in the remote control and they are working correctly gt The access card isinstalled in the DIRECTV Plus Receiver Follow these steps to run the diagnostics system test on your DIRECTV Plus Receiver 1 Turn on your TV and the DIRECTV Plus Receiver 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite rece ve controlling mode
64. s can be corrected by performing a simple reset of the DIRECTV Plus Receiver If you experience image freezes audio freezes or blank screen or the system won t respond to front panel or remote control keys try one of these gt Press the red RESET button behind the access card panel door on the front of the DIRECTV Plus Receiver then wait for program guide info to be acquired b If the problems persst try unplugging the power cord of the DIRECTV Plus Receiver for 15 seconds then plug it in again b Running the System Test later in this section can also help you diagnose and solve many common problems System Upgrades Your DIRECTV Plus Receiver is able to receive upgrades or modifications to some of its features and functions T hese modifications will occur automatically usually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experience a disruption in reception for a minute or two Your reception should return to normal after the modification is complete Your receiver must be plugged in to AC power to receive any upgrades Do not unplug your rece ver while an upgrade is in progress Please consult the System Info screen to check for an upgrade or modification planned by DIRECTV If preferred you can have an Authorized Service Representative visit your home for a fee to set up your digital satellite receiver and instruct you on its operation For de
65. s to the satd lite agnals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish voursaf seethe separate instruction manual that came with your setd lite dish antenna Package Contents T he following items are induded with your DIRECTV Plus Receiver gt A V cable RCA type b Access card SVideo cable gt Use Guide Phonecord gt Remote Control amp batteries Power cord Chapter 1 DIREETV DIRECTV N S Video Jack Hardware Reference Hardware Reference General SatelliteDish Antenna T hisis your dish and rdated hardware affixed to your roof or other surface which picks up the broadcast sdgnals from our satd lites DIRECTV Plus Receiver or Satellite Receiver Your DIRECT V Plus Recs ver picks up the sgnal from your satd lite dish antenna and trans ates it into vewable TV programming Access Card Contains info about your DIRECT V service It must be properly inserted for your receiver to work and to activate your programming Cables amp Connections Best Video S Video Jack and Cable S Video jacks and cables provide the best picture quality You will still need to connect the left and right audio cables to the T V or optical audio cable to your stereo because the S Video cable only carries the picture sgnal not sound Audio Video A V Jack and Cable Audio Video A V cables provide
66. tails about this service call 1 800 DIRECTV or visit DIREC TV com DIRECTV Plus User Guide DIRECTV Plus Receiver or TV Problems Wrong picture blue screen snow or black blank picture The DIRECTV Plus Receiver and most TVs VCRs and DVDs let you toggle between video sources If you don t see the sgnal you think you Should be seeing try using these keys to toggle between the signals Press the TV INPUT key on the DIRECTV Remote Control gt Press the TV VCR key on the VCR remote or on the VC R s front panel Press the TV DVD INPUT or SOURCE key on the DVD remote b If problems persst turn off all equipment that is connected to your TV wait a few minutes then turn the DIRECTV Plus Receiver back on Problems with Caller ID gt You must subscribe to Caller ID service through your local phone company Also check to be sure your Caller ID notification is turned on see page 38 gt If you are plugging your receiver to a wireless phone jack note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service See the users manual that came with the wireless phone jack to se if it transmits Caller ID information If it doesn t ether connect the phone line directly to a standard wall mount phone jack or install a wireless phone jack that transmits Caller ID information DIRECTV Pius Receiver will not turn on Check to make sure the power cord is plug
67. the light ring on the front panel You can dim the lights until they turn off completely To turn the lights on press and hold the LEFT and RIGHT arrows again Chapter 4 ee CHAPTER 4 Remote Control Problems Problems with the remote control gt gt Check that nothing is between the remote control and the remote sensor M ake sure the remote control isin DIRECTV mode Slide the MODE switch to the DIRECTV postion so the remote will control the DIRECTV Plus Receiver Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries If you re entering a channel number that is less than four digits long the recever might wait two seconds before tuning to the channad Press ENTER after entering a channel number to tune immediately If you are trying to operate a device other than the DIRECTV Plus Receiver that you have programmed the remote to control make Sure you first slide the input switch to the corresponding device DVD player VCR etc The indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the input switch is clicked into the correct postion A remote control indicator light starts flashing The batteries In the remote control are running low and should be replaced soon Note that when you replace the batteries you may have to reorogram your remote to control other device
68. the start and end times For screens with aTV Window icons are displayed in the window as they are for live TV The color of the portion of the control bar that indicates the stored portion of a program Is orange for recorded programs green for live TV Bookmarks Bookmarks are a way of keeping track of places in a program you d like to jump to quickly You can set Bookmarks in a recorded program by pressing PAUSE then the GREEN key They can be deleted by pressing PAUSE then the DASH key You can jump to Bookmarks by pressing and holding the FFWD key to move forward or the REWIND key to move back or via the Quick Menu See Chapter 4 DIRECTV Plus User Guide The Channel Banner ka Fav All Channels Watch Pay Per View Previews Here Press MENU 3 00a 3 00 JOER Bu Any time you tune to achanne you ll see the channel banner appear across the top of the e 66 OGGO screen This banner displays the following useful information and options The channel banner gives you info on the channel and show you are currentiv 1 Current date amp time watching 2 DIRECTV Channel Channel logo number and call letters of the station you re currently viewing 3 Program Program title stop and start time and rating of the current program D Watch Pay Per View Previews Here Press MENU 3 00a 3 003 None KA cd 4 Current Favorites Favorite C hann s list currently in use Movie Catch previews ot DIRECTV F
69. tle until Recent Finds you see it listed Press RIGHT to highlight the list then select the program to view more inio B E F apen If you d like to repeat a previous search sdect Reet Finds then select your search to view H K AIAT OLP TATE DIRECTV Basics matching programs In Recent Finds you can select Mark amp Ddetein the Quick Menu to JL W X DIRECTV Channel Z 1 2 3 4 DIRECTV information delete any Finds you no longer want 9 U DIRECTV PARA TODOS ESTE MES DIRECTV Pricing and Packaging info DIRECTV Sports Schedule LR Recent Finds Wed l40 Press SELELT on a Recent Find to view matching program Recent Ent 3 Total DIRECTV Basies DIRECTY Channel DIRECTY Information Keep in mind when you search with Find by only those programs slated to air within the Guide s number of days of programming supported by your DIRECTV Plus Receiver will appear in your list Find By DIRECTV Plus User Guide Date Time QUICK MENU 1 00p 2 00 p having to scroll through pages of programs 3 00p 4 00p This option gives you a convenient way to look several days ahead in the Guide without Favorites Favorites allows you to set up special customized Guide that shows only those channels you choose So you can have easy access to the channels you like best or perhaps a grouping of QUICK MENU Favorites it Settings All Channels Channels Get chosen and you ll also only see those channels w
70. vated See page 26 b Your TV stimer may have been activated Check your TV owner s manual Blank screen gt Press CHAN UP or DOWN to change the channel Check that all components connected to the input jacks of your TV are turned on b Your DIRECTV Plus Receiver may be hooked up incorrectly to the TV Press the INFO key on the front panel of the DIRECTV Plus Receiver to see if the channa banner appears If it does not check the Setup and Connections section for instructions about connecting your Sate lite receiver If the DIRECTV Plus Receiver is connected to the RF input of your TV makes sure that the TV channel matches the 3 4 RF switch on the back pand b Pressthe TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Plus Receiver is connected to gt Press the POWER key on the front of the DIRECTV Plus Receiver gt Press the red RESET button behind the door on the front panel of the DIRECTV Plus Receiver KA Troubleshooting DIRECTV Plus User Guide Temporary loss of the satellite signal or Searching for Satellite Signal message Your sate lite system may be experiencing rain fade a temporary loss of the sate lite sgnal due to unusually heavy rain clouds or rainfall Rain fade is usually brief lasting only as long as the heavy rain cloud condition persists gt Your dish may be blocked Check that something is not blocking the dish Partial programming loss chan
71. your off air antenna sgnal turn off the DIRECT V Plus Recaver Note that you will not be able to record programs r sa ved off the air on your DIRECT V Plus Receiver 8 DIGITAL AUDIO OPTICAL Provides the best digital qualitv audio signal 9 VIDEO Yellow Provides better picture quality than the OUT TO TV jack Connect the second RC A tvpe composte VIDEO jack to another device such asaVCR You mus also connect the AU DIO cables when using the VIDEO connection Chapter 1 CHAPTER 1 Getting Familar 10 AUDIO R Red and L White Audio cables offer better sound quality than RF coaxial cables You can connect a second set of audio cables to another component such as a VCR or stereo 11 PHONE Connects the DIRECTV Plus Receiver to atdephone wall jack We require a land based telephone connection to Communicate periodically with your DIRECT V Plus Receiver 12 AC POWER INLET Connects the DIRECTV Plus Receiver to an dectrical outlet We recommend you use a surge protector to safeguard your DIRECT V Plus Receiver from power spi kes DIRECTV Plus User Guide Choose Your Setup There are several ways to connect your rece ver to match your particular equipment setup and to gain optimum sgnal quality T he basic steps are as follows e Connect the satd lite dish cable to your receiver e Connect the reca ver audio and video to your TV or VCR e If you connected the rece ver to a VCR connect the VCR to your TV

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