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TruVision Navigator 5.0 User Manual

1. r Diagnostics Filters 7 Alarms O No Hard Disk man a Disk Normal Disk Temperature Greater Than 50 C C Disk Abnormal Fan Failed Disk Failed Video Loss On 6 8 2010 M I Device Title Current Client Connections Cameras in Video Loss Cameras in Alarm Recording Status First Recorded Video Latest Recorded Video gt SymDec 1 40 1 True SymDec16 Plu 1 5 6 7 8 9 10 11 1213 14 True 5 21 2010 7 00 01 PM 6 8 2010 2 32 50 PM p SymSafe 16 54 1 1 3561315161718 False 12 31 2009 11 06 18 PM 4 29 2010 10 11 31 AM SymSafe 4 51 1 256 1 True 5 10 2010 4 39 39PM_ 6 8 2010 3 38 13 PM TVR10 0 True g gt Database backup and restore TruVision Navigator offers users the ability to backup the TruVision Navigator database This backup should be moved off machine by an Administrator for safekeeping Should something happen to the machine where the TruVision Navigator database resides the Administrator can install that same version of TruVision Navigator and restore the database with the backup file This will bring the system back into operation quickly without manual re entry of device user group permission or other system configuration data To backup the TruVision Navigator database right click on the TruVision Navigator Server node and select Database Backup The Backup Database dialog will appear Provide a database backup name no file extension is
2. The Connection tab shows all of the information previously entered when adding the device Make changes as appropriate and click OK to save changes The Details tab provides an area for you to enter any data you would like around a device to help facilitate management of the system If the device was imported and data existed in the original WaveReader or SymNav address book this data will appear in these fields If the device was added manually the fields will remain blank until you add data and click OK The Capabilities tab shows you exactly what features the device supports 62 TruVision Navigator 5 0 User Manual Chapter 3 Operation Device disk analysis TruVision Navigator features the ability to run a disk analysis on a device in order to get a broader sense of the different types of video data recorded to disk This video data can include alarms events video loss motion and more To run a disk analysis for a device right click on the device in the Navigator and select Run Disk Analysis The disk analysis dialog will appear Figure 54 Disk Analysis dialog Disk Analysis TVR10 X Zom 9 E Alam BR Motion J Recorded Unknown 5 28 2010 3 31 30 PM 5 31 2010 6 04 16 AM 6 1 2010 4 19 03 PM PTZ Camera Bi Lab 1 0 H Lab 2 Planet Earth From this dialog you can zoom in and out on the timeline to view different levels of time granularity for the video The lege
3. For TVN21 and TVN50 Synchronize IP Camera option should be enabled to have camera parameters applied completely TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Bulk Configuration Yes Remote Reboot Yes IP Cameras UTC CamPlus2 IP Models See device feature matrix at www interlogix com Firmware for updated information UTCC IP2VD DN V1 00E3 UTCC IP2VD DNP V1 00E3 UTCC IP2D V1 00E2 UTCC IP2D P V1 00E2 UTCC IP2B V1 00E2 UTCC IP2B P V1 00E2 UTC UltraView IP Firmware UVC IP EVRDN HR 4 2 1 53820 UVD IP EVRDNR 4 2 1 53820 UVC IP EVRDN HR P 4 2 1 53820 UVD IP EVRDNR P 4 2 1 53820 UVC IP XP3DN HR 4 2 1 53820 UVD IP XP3DNR 4 2 1 53820 UVC IP XP3DN HR P 4 2 1 53820 UVD IP XP3DNR P 4 2 1 53820 UTC UltraView Encoder Firmware UVE 101 DC105 NTSC 4 2 1 53820 UVE 101 DC105 PAL 4 2 1 53820 UTC TruVision H 264 TVC M1120 1 N TVD M1120V 3 N TVC M2110 1 N TVD M2110V 3 N TVD M2110 2 N Panasonic l Pro Network Cameras Firmware NW484S 1 50E2 NF284 1 50E2 NP 244 1 80E4 Adding the UltraView IP or Encoder to the device via TruVision Navigator can take 10 20 seconds The UltraView IP or Encoder can take 10 20 seconds to stream video once its configuration has been changed Motion JPEG is not supported on the CamPlus2 If IP cameras are added through the device s OSD or Web Browser they MUST be a
4. Previous next Attach QA HTML H Print Y Spelling Arial gt 11 25 oa From GE Nav Server lt genavy ge com gt To igor novachuk ge com Subject User Account Created THIS IS AN AUTO GENERATED EMAIL DO NOT REPLY TO THIS EMAIL Your user account has been created in GE Nav Below are temporary credentials to log into GE Nav Client Download URL http fmachinename ClientNewlnstall aspx Temporary Username igor novachuk ge cam Temporary Password PRr6 Hd Vvf3 Upon your initial login with these temporary credentials GE Nav will enable you to choose your own username and password lf the above link does not work please contact your system administrator regarding potential firewall issues Thank you for using GE Nav The user can now click the download URL or cut paste the string into a web browser From the Client Installation page follow the instructions to install the client software 78 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Client Installation Figure 60 Client Installation Window Instructions to Install TruVision Navigator To install the TruVision Navigator Client please do the following 1 Download the TruVision Navigator Client application from the following link TruVision Navigator 2 Click on the Save button to save the installation executable to your desktop 3 Click on the Run button and follow the installation instructions If the above link doe
5. Choose Destination Folder Setup will install TruVision Navigator in the following folder To install to the folder below click Next To install to a different folder click Browse and select that folder Destination Folder CA SUTC Fire amp Security TruVision Navigator InstallShield ces Browse for a destination folder for the TruVision Navigator payload or accept the default location and click Next The Database Connection Model window displays 14 TruVision Navigator 5 0 User Manual Chapter 2 Installation Figure 4 The Database Connection Model window Database Connection Model Select the Database Connection Model that best suits your needs Standalone Model With this model access to the TruVision Navigator Server is limited to a single Tru ision Navigator Client one the same machine Multi Client Model using IIS Web Server With this model multiple Clients will have access to the TruVision Navigator database via the IIS Web Server Multi Client Model using Cassini Web Server With this model multiple Clients will have access to the TruVision Navigator database via the Cassini Web Server This is an alternative for Server machines on Windows XP only For all other operating systems you will need to install IIS InstallShield nein Select the Standalone Model Direct Database Connection option and click Next The nstallation Confirmation window displays Figur
6. Yes TruVision Navigator 5 0 User Manual Frame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported 137 Appendix A Device Settings Feature Support Notes Instant Replay Yes There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 45 to 90 Recorded seconds depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the s
7. Maximize Viewer If you would like to close all panels instantly except for the Viewer use this option Click it again to return to the previous layout Close All Video Select this option to close all video Instant Replay Click on the Instant Replay button on the video tile to go from Live to Playback by a user defined and pre configured period of time i e 5 minutes for quick viewing of an incident Custom View Custom views allow you to define and save multi site view templates for future use You can create as many custom views as you want Custom views are available by selecting the Custom View option in the Viewer header bar dropdown menu To define a custom view do the following Load all the cameras you want to include in the custom view in the Viewer Organize your cameras by dragging and dropping the video tile s status bar to other video tiles Click Custom View from the Viewer panel header bar dropdown menu Select Save Custom View Enter a title in the Title field Click OK Close all videos From the Viewer panel header bar dropdown menu highlight the Custom View title in the menu and select TruVision Navigator 5 0 User Manual 53 Chapter 3 Operation PTZ control TruVision Navigator has the ability to control PTZ camera and motorized zoom cameras with auto focus feature Supported features include pan tilt and zoom moves as well as set and go to presets and record and go to tours The tours fu
8. Standalone Model With this model only the Client on this machine will have access to the TruVision Navigator database With this model multiple Clients will have access to the TruVision Navigator database via the Web Server lt Back Next gt Cancel Select the Multi client Model using IIS or Cassini Web Server option and click Next Note Microsoft s IIS is the preferred model for Multi Client Model i e Traditional Client Server systems assuming it is pre loaded on your system However if you do not have IIS pre loaded the installer will offer you the Cassini Web Server option as an alternative See Appendix B Microsoft IIS Setup on page 168 for setup instructions The Web Server Configuration window displays Figure 10 The Web Server Configuration Window TruVision Navigator InstallShield Wizard Cassini Configuration Please select your Cassini configuration Default Configuration Details I Host Name ADMIN PC e g MyComputerName or 192 168 0 23 Port Number 80 Select the Default Configuration option and click Next 18 TruVision Navigator 5 0 User Manual Chapter 2 Installation Note We do offer Advanced Web Server settings To explore those settings select the Advanced option and proceed with the on screen instructions The Database Server window displays Figure 11 The Database Server window TruVision Navigator Ins
9. amp World Wide Web Services ons Application Development Features C NET Extensibility 3 5 NET Extensibility 4 5 CE Application Initialization OJ asp OJ ASP NET 3 5 vi EE OR cel ISAPI Extensions ISAPI Filters OJ Server Side Includes m WebSocket Protocol Common HTTP Features Health and Diagnostics Performance Features Security CO Internet Information Services Hostable Web Core Media Features Oi Microsoft Message Queue MSMQ Server Step 4 Click the OK button and then wait until the IIS is installed with all the ASP Net features Note If IIS is already enabled but not configured for ASP NET repeat the steps 3 and 4 to enable the ASP Net features TruVision Navigator 5 0 User Manual 171
10. 58 TruVision Navigator 5 0 User Manual Chapter 3 Operation the audio If multiple video tiles are selected no audio will play See the device specific chapters for more detail on this functionality Motion detection notifications are available in TruVision Navigator assuming several setup steps are completed At a high level the device needs to be configured to trigger notifications on motion and each camera s field of view needs to be configured for the active zones TruVision Navigator must also be configured to accept those motion notifications on a specific port See the device specific chapters and Notification Section for more detail on this functionality The bulk device configuration feature offers you an easy way to remotely update and maintain the configurations of devices in the system This powerful capability allows you to push a single configuration parameter across all like devices or as many configuration parameters as necessary across all like devices As with a single device configuration this action can be performed immediately or on a schedule To configure like devices in bulk right click on the Devices node in the Navigator and select Bulk Configuration The Bulk Configuration dialog will appear Figure 51 Bulk Configuration 0 Bulk Configuration Source Settings Device Type TVR10 x Use the generic device configuration template below or select a DVA from the Source list to model your configu
11. DDbC Installations It allows the user to sync his her local TruVision Navigator database with the device s current configuration This configuration may have been changed by users of other standalone TruVision Navigator systems so this option is required to keep multiple different standalone systems in sync For ultimate control over this situation we recommend the Tradition Client Server architecture where this can be governed as needed by the Administrator This stands for the DVRs as well TruVision Navigator 5 0 User Manual Repair Device Should for any reason your TVN40 s configuration become corrupted there are 2 options to restore it to use When selecting this option you will be prompted to select 1 of the 2 options as per below Last Known Configuration Recommended this option takes the last known configuration that was saved to the TVN40 out of the TruVision Navigator Database and pushes it again to the device All IP Camera configurations and recorded video storage remain in tact with this option OR Factory Default Settings this option restores factory defaults on the device except for its IP Address that remains the same However all IP Camera configurations are removed along with any recorded video storage This option also reboots the unit upon completion of the factory default Delete Device this option deletes the TVN40 from the Navigator It does NOT delete any configurations IP Cameras or
12. For instance many users can be placed into a single group and that single group can be assigned permissions against the folders devices in the system Without groups the Administrator would have to permission each user against those same devices Before you create a group right click on the TruVision Navigator Server node in the Navigator and select Properties The Properties dialog will appear Ensure the Permission Model is set to Advanced 86 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Now right click on the Groups node in the Navigator and select Add Group Provide a name for the group on the Add Group dialog and click OK Right click on the name of the group under the Groups node in the Navigator and select Properties The Group Properties dialog will appear Figure 68 Group Properties Window Users Group Members On the Details Tab you can change the group name add users to the group and set the group s Connection Priority On the Permission Tab you can permission the group as appropriate Connection priority When it comes to connection levels there are only a limited number of Live and Playback connections available depending on the device TruVision Navigator automatically connects and disconnects to devices and manages those connection levels for you depending on the tasks that you wish to accomplish To do this Tr
13. On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications Health IP Address Diagnostics MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Firmware Yes Upload Bulk Firmware Yes Upload Device Yes Configuration TruVision Navigator 5 0 User Manual 131 Appendix A Device Settings Feature Support Notes Bulk Yes Configuration Remote Reboot Yes TruVision TVR41 DVR Feature Support Notes Default Ports Video 8000 editable Command and Contr
14. Switch to Playback Play Pause Frame Advance Fast Forward 2x 32x 48x 64x Frame Reverse Rewind 2x 16x 32x 48x 64x Adjustable Playback Speed Playback Controls Snapshot Yes Local Record Yes Instant Replay Yes 100 See Connection Priority and Connection Manager High bandwidth is color video and Low Bandwidth is black and white video When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will begin to play at the beginning of the recorded video TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Disk Analysis Alarm Motion Video Loss Recorded Video Export TruVision Navigator Player PTZ Control Focus Iris Control Presets Tours Camera Search Motion Audio Unknown video data may or may not be tagged with a type and therefore is marked as unknown Yes Yes wvf proprietary file format Yes Yes Yes No Go To and Record is not supported Alarm However Text Search is not available on the Event DVMRe CS DVMRe CD DSR or DVSE models Motion Text Yes get the configuration for these devices via TruVision Navigator and set the active zones on a per camera basis via the Motion Detection Tabs associated with each camera Yes An audio module is required in these units There is 1 audio input per device That input can be mapped to any camera on the device simply by where the micro
15. VGA Megapixel MPEG4 ASP Altemate Stream v None x or iy VGA Megapixel MJPEG v 800x600 800x600 x 5 30 x DE T 9 1500 N A o w 1500 N A TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes What are the options in the TVN40 context menu When you right click on a device or node in the Navigator you see a context menu with functional choices for that device This purpose of this section is to explain each of the choices with respect to the TVN40 context menu Run Health Diagnostics this option captures the health diagnostics from the device Run Disk Analysis this option captures a snapshot of the recorded video on the device that is eligible for playback Add IP Cameras this launches the Add Camera form where you can bind your IP Cameras to that particular TVN40 Delete IP Cameras this deletes all of the cameras that were previously bound to the TVN40 It also deletes all related recorded video for those cameras on the TVN40 Configure Device this launches the TVN40 Configuration form where you can set things such as NTP Address MTU Size etc Upload Firmware this allows for firmware uploads to the device Reboot Device this option reboots the TVN40 remotely ReSync from Device this option is only available to users in Standalone or Direct Database Connection
16. configuration data for ALL cameras to the TVN40 TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes How to change the default configurations of the IP Cameras on the TVN40 The Camera Tab If you would like to tweak the default configurations of the IP Cameras after they have been added right click on the camera and select Configure Camera The Camera Configuration Form will open in a dialog with 2 tabs Camera and Video Edit any of the fields that you previously entered on the Add Camera form Motion Detection enable motion detection for the camera with this checkbox This is all or nothing motion detection for the cameras field of view There is no grid selection to detect motion for specific areas of the field of view at this time PTZ Control if this is a PTZ camera make the appropriate PTZ settings here Ok button when you are satisfied with your edits on both the Camera and Video Tabs click the OK button to send the changes to the TVN40 Cancel button should you wish to abandon your changes simply click the Cancel button The form will store your changes as you toggle from one tab to another Please make all of your configurations on the tabs first and then click OK once This will save you time in sending all of the changes at one time to the unit TruVision Navigator 5 0 User Manual Camera Configuration Camera Video Na
17. 1 Upper case 60 days Instant Replay TruVision Navigator supports Instant Replay from the video tile itself via the Instant Replay icon This affords an operator the ability with one mouse click to rewind selected video by a user defined pre configured amount of time 99 minutes and 59 seconds maximum To set your Instant Replay time enter the minutes and seconds and click OK Load video into the Viewer and mouse over the Instant Replay icon white back arrow to the left of the close video icon on the far right of the video tile status bar Notice your pre configured amount of time in the Tool Tip Click on the icon to go back that amount of time with the selected video See the specific device chapters for limitations on instant replay per device Custom Help TruVision Navigator has Custom Help access that allows individual organizations to provide their own additional content to facilitate adoption of the software This content is completely user defined TruVision Navigator simply provides a pathway for users to access it 74 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings To add a Custom Help link enter the Custom Help title of the content that you want to expose to users Next enter the Custom Help link which is the actual path to the content users will not see what you enter in this field Click OK Open the Help dialog Question Mark icon from the application status bar and notice the C
18. 3 5 minutes for the restart to complete Verify that you can connect to the Web server using the new settings Your TVN40 is now ready to be added to TruVision Navigator TruVision Navigator 5 0 User Manual SS igen w a eel TTS Oznnas oa TB v0 Od wom 2 Ge Secut Truteion 4 Winds tered Exper Ja OS bor JAn e Op D Ban D Pima Foni kiraia Ears S wn 36 TruVision NVR 40 a amp B Network settings will take effect on the next system restart Po 151 Appendix A Device Settings Feature Support Notes How to add the TVN40 to TruVision Navigator 152 TruVision Navigator requires the TVN40 and its associated IP Cameras to be synched to a common time If the devices have disparate times problems will occur during playback and disk analysis To maintain time synchronization TruVision Navigator features an internal NTP Service that should be enabled before you add the TVN40 IP Cameras Please ensure the TruVision Navigator NTP Service is enabled via the Services dialog in TruVision Navigator The TruVision Navigator NTP Service can also synch with an external Reference Time Server to maintain the accuracy of the entire TruVision Navigator environment When no external Reference Time Server is used the TruVision Navigator time may drift by a several seconds over a given year To avoid the drift the TruVision Navigator Server can be conne
19. Cameras are those in the TruVision Navigator drop down menus UTC UltraView Firmware UVC IP EVRDN HR 4 2 1 53820 UVD IP EVRDNR 4 2 1 53820 UVC IP EVRDN HR P 4 2 1 53820 UVD IP EVRDNR P 4 2 1 53820 UVC IP XP3DN HR 4 2 1 53820 UVD IP XP3DNR 4 2 1 53820 UVC IP XP3DN HR P 4 2 1 53820 UVD IP XP3DNR P 4 2 1 53820 UTC UltraView Encoder Firmware UVE 101 DC105 NTSC 4 2 1 53820 UVE 101 DC105 PAL 4 2 1 53820 Axis IP Camera Firmware 216MFD 4 47 216MFD V 4 47 211M 4 41 1 Panasonic I Pro Network Cameras Firmware NW484S 1 50E2 NF284 1 50E2 NP 244 1 80E4 150 TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes How to assign the The TruVision NVR 40 is designed for yoy TVN40 an IP configuration and installation through an gaie o k oram ee Address Ethernet network 36 TruVision NVR 40 vaz Follow these steps to change the TVN40 s default IP Address for use on your network Launch your web browser and connect to the TVN40 via its default IP Address of 192 168 1 2 Access the device configuration window by selecting Administration from the main menu Enter username admin and Password admin on the login screen Select the Network Configuration icon Enter the appropriate network configurations Click the Apply button at the bottom of the window to confirm the configuration Restart the NVR 40 unit by clicking Restart on the Web server main menu Allow
20. Full Screen right click to hide show the Playback Controls to expose only the video tiles and nothing else Views The TruVision Navigator Viewer panel allows you to manage cameras and camera views in different ways as outlined below Figure 46 Viewer Panel o Nav 3 1 a ae miae 1 Up Ss 4 Up Ls 9 Up 16 Up ei 25 Up i y t Custom Layout Save Custom View Select Cash Registers gt 4 Rename Delete aes ees we 3 BA k 7 z Ss S ES 4 i a f lt lt gt ee i FA d Custom view saved Admin F GB Network cru ii J T Chapter3_GN31_Basi _ TE GENavHelp pd Ado P yO Ge 120m 52 TruVision Navigator 5 0 User Manual Chapter 3 Operation Multi site The multi site feature allows you to view video from multiple cameras from different devices simultaneously in the Viewer TruVision Navigator can render Wavelet Wavejet MJPEG MPEG4 and H 264 compression streams simultaneously which allows you to mix and match the cameras from your many devices seamlessly Standard video tile layouts include 1x1 2x2 3x3 4x4 and 5x5 You can also use the 8 up custom tile layout that features 1 large video tile surrounded by 7 smaller ones When in a multi up view i e 4x4 you can double click in a video tile to bring the video to full screen Double click in the video tile again to return to multi up viewing
21. Note Make sure you have an appropriate amount of disk space at the destination location for the export Use the Total Size estimation in the Collector as a guideline To start the export process immediately click the Export Now button Your export task is automatically added to the Tasks panel You can mouse over the status column in Tasks to get detailed progress of the export To schedule the export process click the Schedule button and specify a date time when you want the export process to start An export task is automatically added to Tasks Refer to it for status Note Your Local Scheduling Service must be running to execute these export tasks Refer to the Services dialog for status and actions on all services 48 TruVision Navigator 5 0 User Manual Chapter 3 Operation When export tasks are complete you can find exported video and snapshots at the location you specified These files can now be reviewed burned to media or stored for later use In addition you can use the Local Record button to record live video to your machine To create a local record video clip do the following Display and select a camera in the Viewer In the Controller click on the red Local Record button to the right of the playback controls to begin recording A thumbnail will display with a start time along with a red dot in the Collector Click on the red Local Record button again to stop the recording to the machine An end time for the
22. Prerequisite to loading System TruVision Navigator Microsoft Windows Vista SP1 32 bit 64 bit Prerequisite to loading TruVision Navigator Microsoft Windows 7 32 bit 64 bit Prerequisite to loading TruVision Navigator Microsoft Windows 8 32 bit 64 bit Prerequisite to loading TruVision Navigator WinPCAP needs to be installed separately and ran in compatibility mode for operation on Windows 8 systems Microsoft Windows Server 2003 R2 32 bit Prerequisite to loading TruVision Navigator Microsoft Windows Server 2008 R2 32 bit Prerequisite to loading 64 bit TruVision Navigator Other Microsoft NET Framework 4 0 Packaged with the installation Client Hardware Guidelines The PC industry is constantly improving on product performance configurations while reducing cost to the customer As a result we have listed some Client PC specifications for TruVision Navigator as to what is commercially available in August 2013 These specifications are meant to serve as a GUIDELINE for the customer TruVision Navigator will perform to varying degrees on lesser or more robust machines Please review the Expected Performance metrics at the bottom of the table to determine what will meet your needs You can make your PC decision based upon that need 6 TruVision Navigator 5 0 User Manual Table 2 Client PC Hardware Specifications Chapter 1 Overview Component Minimum Estimated Cost 399 Processor 3MB w HD250
23. Restart the TruVision Navigator Notification Writer and Notification Processor Services via the Services dialog in TruVision Navigator DVMRe ezT StoreSafe StoreSafe Pro and StoreSafe Pro Il to setup these devices to send SMTP notifications get the Configuration of the device Under the Alarm menu go to Notification and select the kind of notification you want to receive by enabling the check box Send Email for that selected value Set the one local email address of your SMTP server to send the emails Like FROM to Email Address 1 and Email Address2 Set your SMTP Server IP Address and Port number Click Save to push the configuration to the device No Notifications Available in the device DSR DVSE DVMRe CS and DVMRe CD TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Firmware Upload No Bulk Firmware Upload No Device Configuration Yes Bulk Configuration No Remote Reboot No Remote firmware uploads must be done from the device s web browser and not via TruVision Navigator This includes all DVMRe models all StoreSafe models the DSR and the DVSE For certain models DVMRe CS DVMRe CD DVSE and DSR configuration must be done via the device s web browser and not via TruVision Navigator TruVision Navigator 5 0 User Manual 103 Appendix A Device Settings SymDec SymSafe DVR Feature Support Notes Default Ports Def
24. Types UDP Streaming Limits 48 Live or Playback streams If connection lease is transferred among users simultaneously with a maximum of 6 when connection limit is reached the user whose streams per channel connection is taken will be disconnected from the device and all videos closed see Connection Manager Stream Overlay Camera Name Date and Time High Low No Bandwidth Dual Streaming Yes TruVision Navigator 5 0 User Manual 117 Appendix A Device Settings Feature Support Notes Stream Nomenclature Playback Controls Snapshot Local Record Instant Replay Disk Analysis Video Export TruVision Navigator Player PTZ Control 118 The Mainstream is referred to as On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x Slow motion 1 0x 0 5x 0 25x 0 125x 0 0625x Yes Yes Yes Alarm Motion Recorded Unknown Yes Yes Yes Event Stream is not supported on the device Frame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile
25. Yes To upload firmware to this device via TruVision Navigator download the firmware file with file extension tgz Extract the tar file to your desktop from the tgz Right click on the device in the Navigator and select Upload Firmware Browse for the tar file when prompted Execute the upload Remember the Local Scheduling Service needs to be running After TruVision Navigator reports firmware upload success in the Task Panel the device will require 1 2 minute wait before the user can reconnect to the device Does not currently support remote configuration of resolution for recording DDNS when enabled usually causes the box to slow down when getting setting configuration Closing video tiles while the device is rebooting will cause TruVision Navigator to freeze and require the user to log back into the application TruVision TVR31 DVR Feature Support Notes Default Ports Default Username Password Compression Connection Types 124 Video 80 editable Command and Control 80 editable Configuration 80 editable Notifications 5000 editable Firmware Upload 80 editable admin 1234 H 264 TCP TCP I frame Video and control port changes must be done from the front panel of the device We recommend changing this default password at time of installation TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Stream
26. accessed across network paths Click on the Upload Now button or schedule the firmware upload for a future date time via the Schedule button Upon initiation of the upload a task will be created for each individual device firmware upload in the Tasks panel The status on each of those uploads can be tracked from there The Status column will include values of Pending In Progress and Success or Failed Place your mouse pointer over the status of each task to obtain more detailed information about progress You can also watch the status of the firmware upgrade via the device s On Screen Display Firmware uploads may take several minutes to complete For any scheduled task that will take place in the future you must ensure that the machine where the task was created is powered up and the Local Scheduling Service is running on that machine The TruVision Navigator application itself can be closed but the machine and Local Scheduling Service must be running for the task to be initiated and completed 64 TruVision Navigator 5 0 User Manual Chapter 3 Operation Figure 55 Firmware Upload Window e kud Firmware Upload Source Destination Device Type SymDec16 v Firmware Location 4192 168 0 3 Public Device firmwares SymDec 16 1 51C symde Select the destination devices on right that you want to upgrade with this firmware fou can Upload Now or Schedule this task by clicking the Upload Now or Schedule bu
27. activation aspect ratio and bandwidth controls for video monitoring and audio activation Enable the maximum CPU threshold here to prevent your CPU from reaching 100 during video rendering As with all applications you will experience lockups as you reach 100 CPU Enable your alert sound when new device notifications are received in TruVision Navigator s Notifier Enable the aspect ratio for live and playback video in the Viewer Server settings include the SMTP server settings permission settings custom help link settings and server client URL information Notifications settings include the network settings necessary to receive events from each device Also this menu includes the e mail notification settings as well as a filter of specific notification types Health diagnostics settings include a filter of diagnostics to be received as well as e mail settings to receive notifications of diagnostics information Also automatic diagnostic polling can be scheduled from this menu The Help dialog offers an easy to use Help function for more detailed system instructions You can also obtain TruVision Navigator version information copyright and end user license agreement information here Organizations have the ability to add their own custom Help or training link here to facilitate the adoption of the product This menu 4 TruVision Navigator 5 0 User Manual Chapter 1 Overview also includes the licensing screen for TruVision S
28. and used for e Right Click on a recorder in device tree e Click Add IP Cameras and select Add via Discovery Tool e A list of discovered cameras in the network will be given Select desired cameras and click Add e Selected cameras should be automatically added under the selected device in Navigator Note Discovery Tool will attempt to add cameras by using their default credentials If the credentials of a camera are previously changed from default values camera is still going to be added to the device tree but will be shown as offline In this case updated credentials need to be applied manually by user from the camera configuration menu with a right click on the device camera Import an address book Prior to importing an existing WaveReader or SymNav address book you must first export the address book from either of those applications For WaveReader use export Option 1 to export to a comma delimited file For SymNav use the Comma Delimited File option Both these options will export to a text txt file Save that file to a location where you will perform your import to TruVision Navigator Once that is complete login to TruVision Navigator and perform the following steps Right click on the Devices node in the Navigator and select Import Address Book 42 TruVision Navigator 5 0 User Manual Chapter 3 Operation Figure 38 Import Address Book from Devices node Select WaveReader or SymNav from the Files
29. and Cancel will abort the configurations you made Note The trusted source for camera titles is the device itself When adding a device for the first time TruVision Navigator will not pull the device s configuration information at the time of connection Therefore the cameras under the device in the Navigator panel may display generic camera titles Camera 1 Camera 2 Camera 3 etc Camera titles are updated in TruVision Navigator after you pull the device configuration for the first time Afterwards any changes to camera titles through TruVision Navigator will update both the Navigator and the device Figure 52 Camera configuration lo Ch1 Configuration Camera Title Chi Camera not in use Adjust Video Events Brightness 0 2 Video Loss Detect OFF fd Contrast 0 Ea Motion Detect OFF x Saturation 0 Sensitivity 80 Hue 0 Area Threshold 1 e Termination ON ly PTZ Dome Protocol GE RAS485 iv Dome Id 1 c PTZ Enabled TruVision Navigator 5 0 User Manual 61 Chapter 3 Operation Device properties Device properties consist of connection detail and capability information To obtain device properties simply right click on the device and select Properties Figure 53 Device Properties Window Device Properties Device Title T R30 Device Type Streaming Type TCP Device Address 192 168 0 30 Port 80 Username admin Password
30. and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart the Notification Processor service for TruVision Navigator to process the notifications Email notification is not supported at the device level 135 Appendix A Device Settings Feature Support Notes Bulk Yes Configuration Remote Reboot Yes TruVision TVR60 Hybrid DVR Feature Support Notes Default Ports Default Username Password Compression Connectio
31. capability there are several manual steps required to deliver the client software as described below 76 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Fully Automated Client Software Delivery TruVision Navigator can be configured to use an SMTP server to send automated email messages with Client Download URL username and password to new users or when an existing user s login credentials username and password need to be reset in the system by an Administrator To distribute the client software remotely to a new user you must first configure TruVision Navigator with an SMTP Server add the new user and permission the new user To add a user right click on the Users node in the Navigator and select Add User The Add User dialog will appear Enter the user s First Name Last Name and Email Address these fields are required while the Username Password and Confirm Password fields are disabled due to SMTP configuration and click OK The new user will be added under the Users node in the Navigator Add User At this time TruVision Navigator generates the new user with a temporary username and password in the system and delivers an automated email to the SMTP server for the user as shown below TruVision Navigator 5 0 User Manual 77 Chapter 4 TruVision Navigator Settings Figure 59 User Account Created Email User Account Created File Edit View Format Insert Tools Help E Save
32. of device groups SVR recorders Interlogix cameras third party cameras that are supported by that TruVision Navigator Server Licenses can only be entered and applied on TruVision Navigator Server machine TruVision Navigator Clients pull the available licensed device information from the TruVision Navigator Server See the TruVision SVR user manual for more information on licensing process 98 TruVision Navigator 5 0 User Manual Appendix A Device Details Appendix A Device Details Summary This Appendix contains important device information Content DVMRe StoreSafe DVR 100 SymDec SymSafe DVR 104 DVSRxU DVR 109 TruVision TVR10 DVR 113 TruVision TVR30 DVR 117 TruVision TVR40 DVR 124 TruVision TVR60 Hybrid DVR 136 TruVision TVN40 NVR 141 Platform Out of Box Experience OOBE 162 TruVision Navigator 5 0 User Manual 99 Appendix A Device Settings DVMRe StoreSafe DVR Feature Support Notes Default Ports Video 1024 editable Command and Control 1024 editable Configuration 1024 editable Notifications 1027 editable Firmware Upload 1024 editable Default Username N A Password Compression Wavelet Wavejet Connection Types Wavelet Streaming Limits 16 Live and 1 Playback streams simultaneously Camera Name Date and Time Alarm Detection High Low Bandwidth Yes Stream Overlay Dual Streaming No Stream Nomenclature N A Switch to Live
33. surround the selected video tile If you want to select multiple video tiles use the Select All check box in the Controller Once video tiles are selected perform one of the following operations to retrieve Playback video assuming there is video on the device for the specified time Go To Search click on the Go To button in the Controller enter a date and time and click OK Playback will start at the desired date and time 46 TruVision Navigator 5 0 User Manual Chapter 3 Operation e Playback Button click on the Playback button in the Controller to go back a user defined period of time the same time you set for Instant Replay i e 5 minutes e Instant Replay Button click on the Instant Replay button in the video tile status bar to go back a user defined period of time i e 5 minutes e Controller timeline double click on the Controller timeline for a point in time inthe past Playback will start at the desired date and time e Playback Controls use the playback controls as devices permit for Frame Advance Fast Forward Frame Reverse Rewind Pause and Play to pinpoint the exact incident you want Once the video is in Playback a blue seek triangle displays in the Controller timeline indicating where the selected video is playing in time Drag and drop the blue seek triangle backwards or forwards along the timeline to locate video Place your cursor over the blue seek triangle and green red markers w
34. the IP camera T aseos m T asaos um TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Troubleshooting This means something is blocking the Black Video Tile video stream from displaying Things to consider The 3000 port or the port you changed it to is blocked on the network Anti Virus or Windows Firewall is blocking the video You may need to add TruVision Navigator to the Application Exception List as per the screen shot below Network bandwidth is too low to support the current cameras video stream This is typical when configuring one or more streams on a mega pixel camera TruVision Navigator 5 0 User Manual 161 Appendix A Device Settings TruVision Software Video Recorder SVR Feature Support Notes Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Playback Controls Digital Zoom Snapshot Local Record Instant Replay Disk Analysis Video Export TruVision Navigator Player PTZ Control Focus Iris Control Presets Tours 162 Video 554 default RTP Command and Control 554 default RTP editable N A Controlled by Windows user accounts on SVR server H 264 RTP Unlimited Limits set by hardware s configuration Configured on IP Camera No No Switch to L
35. the Software was acquired Unless multiple copies are licensed you may not install more than one copy of the Software onto more than one Machine UTC hereby grants You a non exclusive non transferable license to make a single machine readable copy of the Software solely for backup or achival purposes You agree not to a transfer or distribute the Software in electronic format or otherwise b store the Software on a server for use by more than one terminal c sell rent lease or sublicense the Software d copy or modify the Software for any purpose 3 Term This Agreement is effective until terminated You may terminate this Agreement by uninstalling all components of the Software from all Machines and returning the Software to UTC UTC may terminate this Agreement if You breach any of these terms and conditions Upon termination of this Agreement for any reason You agree to immediately uninstall all components of the Software and return the Software to UTC All provisions of this Agreement relating to i disclaimer of warranties ii limitations on liability remedies and damages and iii UTC s proprietary rights shall survive termination of this Agreement 4 Reverse Engineer The Software is delivered in object code only You may not alter merge modify adapt translate decompile disassemble reverse engineer or otherwise reduce the Software to a human perceivable form 5 Limited warranty UTC warrants t
36. the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart the Notification Processor service for TruVision Navigator to process the notifications Email notification is not supported at the device level TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Bulk Yes Configuration Remote Reboot Yes TruVision TVR30 DVR Feature Support Notes Default Ports Video 80 editable Command and Control 80 editable Configuration 80 editable Notifications 5000 editable Firmware Upload 80 editable Default Username admin 1234 Password Compression H 264 Connection Types TCP TCP I frame Streaming Limits 16 live or 16 playback streams per connection on 16 channel maximum of 8 connections 8 live or 8 playback stream
37. this go to the Camera Title section under the DVR Configuration menus mark the Camera Not in Use check box and click Save This will hide the cameras in the Navigator To show them again simply un check the same box in the configuration and click Save Device Management Tool Device Management tool provides various information and functions to ensure the ease of system setup and maintenance To access to the device management interface e Right Click Devices and select Device Management The discovery tool window includes following areas and device management functions e Device List e Assigning IP Address to a device e Pinging device s e Rebooting device s e Opening Web Page of a device e Checking default credentials of device s Device List 40 TruVision Navigator 5 0 User Manual Chapter 3 Operation Provides a list of devices in the network For convenience devices can be grouped together by their type recorder camera or both or brand List can also be sorted by one of the columns by keeping the selected groupings Connected To column provides the information on the recorder each camera is recording to Empty field indicates that the camera is discovered in the network but is not assigned to a recorder yet Device list also provides the following device information Model Name IP Address and Port Subnet Mask Firmware Version MAC ID and Serial Number In addition the Status column provides the r
38. to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x Slow motion 1 0x 0 5x 0 25x 0 125x 0 0625x Digital Zoom Yes Snapshot Yes Local Record Yes 142 Frame Reverse and Rewind Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Live amp Playback Pause during local record is not supported TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Instant Replay Yes There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 45 to 90 Recorded secon
39. to browse for a specific video clip in another directory and load it into the Play List Snapshot allows the user to take a snapshot of the highlighted video tile Print allows the user to print a snapshot of the highlighted video tile Maximize Screen takes the TruVision Navigator Player full screen and hides the Play List and Tool Bar at the top of the application Playback Controls allows for FFWD RWD Play Pause Frame Reverse and Frame Advance Timeline allows the user to jump ahead or back in time for a single selected video tile Audio allows the user to hear audio if present for only the selected video tile If all video tiles are selected no audio will play Select All Videos allows the user to select all video tiles Once all video tiles are selected white outline around the video tiles the Playback Controls will affect all video tiles and not just a single one However each clip will begin at its own start time and end at its own end time This holds true for the snapshot and print capability as well The timeline will not appear when multiple video clips are selected TruVision Navigator 5 0 User Manual 51 Chapter 3 Operation e Time Date Stamp on playback each video will have a time date stamp on it for evidentiary purposes Double click on any video tile to go full screen or use the maximize button in the Tool Bar Double click to go back again to the normal state When in
40. up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Instant Replay Yes There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 45 to 90 Recorded seconds depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Navigator Yes mp4 proprietary file format Player PTZ Control Yes Focus Iris Control Yes PTZ protocol ge RS 485 does not support Focus and Iris commands in this release Preset
41. will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Video Loss is not supported in disk analysis Disk analysis takes approximately 15 45 seconds depending on the amount of recorded data on the device There will be approximately 4 seconds of additional video exported prior to the specified start time mp4 proprietary file format TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Focus Iris Yes Control Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Event Motion Text Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basi
42. 0 Graphics Memory Hard Drive 500GB 7200RPM SATA 3 0Gb s 16MB Cache Graphics Card Graphic w Single HDMI VGA Resolution TruVision Navigator 5 0 User Manual 3rd Gen Intel Core i3 3220 Processor Dual Core 3 30GHz 4GB NON ECC 1600MHZ DDR3 2DIMM Intel Integrated 1024 x 768 Recommended 649 3rd Gen Intel Core i5 3470 Processor 6MB 3 2GHz w HD2500 Graphics 6GB NON ECC 1600MHZ DDR3 2DIMM 500GB5 7200RPM SATA 3 0Gb s 16MB Cache Dual 1GB AMD Radeon HD 7470 1024 x 768 High 849 3rd Gen Intel Core i7 3770 Processor 8MB 3 4GHz w HD4000 Graphics 8GB NON ECC 1600MHZ DDR3 2DIMM 500GB5 7200RPM SATA 3 0Gb s 16MB Cache Dual 1GB AMD Radeon HD 7470 1024 x 768 Notes As quoted by Dell online in March 2013 CPU power is directly related to the performance of the application when running and rendering video The better the CPU the more responsive your application will be RAM is related to the number of different applications that can run simultaneously as well as the number of different operations that TruVision Navigator can perform at once The higher the RAM the better performance you can expect Optional TruVision Navigator requires approximately 880 MB to install If you wish to store exported video from the devices on the machine you may want to increase storage Video Card capability is directly related
43. 011 If Windows Live Mesh ActiveX Control for Remote C WinPcap 4 1 2 Yahoo Software Update Yahoo Toolbar Zinio Reader 4 Microsoft Corporation Microsoft Corporation CACE Technologies Yahoo Inc Zinio LLC 5 15 2012 5 15 2012 6 1 2012 9 20 2012 9 20 2012 5 15 2012 5 57 MB 15 4 3508 1109 15 4 5722 2 41 0 2001 m UTC Fire amp Security Product version 5 0 Size 552 MB TruVision Navigator 5 0 User Manual 29 Chapter 2 Installation The InstallShield window appears and the application will prepare to remove your selection Figure 28 InstallShield Wizard window Preparing to Install Tru ision Navigator Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please wait Preparing to Install Click the Yes button when this window appears Figure 29 Confirmation window Do you want to completely remove the selected application and all of its features The uninstall will begin and the status window will appear 30 TruVision Navigator 5 0 User Manual Chapter 2 Installation Figure 30 Setup Status window Setup Status The InstallShield Wizard is removing TruVision Navigator Validating install SS InstallShield When complete click on the Finish button and restart your computer Figure 31 Uninstall Complete window Uninstall Complete InstallShield Wizard has finished
44. 4 We recommend changing this default password at Username time of installation Password Compression H 264 Connection TCP Types UDP Streaming Limits 24 Live or Playback streams If connection lease is transferred among users simultaneously with a maximum of 6 when connection limit is reached the user whose streams per channel connection is taken will be disconnected from the device and all videos closed see Connection Manager Stream Overlay Camera Name Date and Time High Low No Bandwidth Dual Streaming Yes TruVision Navigator 5 0 User Manual 113 Appendix A Device Settings Feature Support Notes Stream Nomenclature Playback Controls Snapshot Local Record Instant Replay Disk Analysis Video Export TruVision Navigator Player PTZ Control 114 The Mainstream is referred to as On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x Yes Yes Yes Alarm Motion Recorded Unknown Yes Yes Yes Event Stream is not supported on the device Frame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches
45. 6 1 2040 25042 PM Event 0 Task Category None Levet O Keywords Clasc User WA Computer 228021744 0C OpCode Should there be problems with services starting stopping or port conflicts please check the Windows Event Viewer right click on My Computer and select Manage TruVision Navigator will log informational and error reports there with respect to issues with the services View the reason codes by clicking on the reports 90 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Notifications and Notifier Devices have the ability to push notifications out to an IP Address and port for proactive issue resolution These notifications typically include alarm video loss motion etc See the device specific chapters for what notifications are supported per device In order to receive notifications from devices in TruVision Navigator there are configurations that need to be made at both the device and TruVision Navigator service level Device configuration each device must be set up to push its available notifications to the IP Address and port of where the Notification Services are located See the device specific chapters for detailed instructions per device TruVision Navigator Service configuration the Notification Service settings must be configured to listen on that same port for those notifications Note Routers and firewalls may have to be configured accordingly to allow for this traff
46. 63803_from_Cameral_on_192 168 0 105 mpc 2010 01 13 4 41PM MPC File 20100111_100525_from_Cameral_on_192 168 0 104 mpc 2010 01 11 4 42PM MPC File a Libraries 20100106_122941_from_Cameral_on_192 168 0 104 mpc 2010 01 06 5 34PM MPC File Documents 20100105_085321_from_Cameral_on_192 168 0 104 mpc 2010 01 05 5 14PM MPC File ad Music _ 20091215_133336_from_OC Backup_on_192 168 0 105 mpc 2009 12 15 3 39 PM _ MPC File t Pictures z 20091215_123118_from_Cameral_on_192 168 0 104 mpc 12 151 31 PM MPC File H Videos 20100111_142459 from_Cameral_on_192 168 0 110 2010 01 11 2 45PM MP4 Video V player bin pnm 2009 12 28 1 00PM BIN File a Homegroup GENavPlayer 2009 12 28 1 00PM Application jE Computer amp Local Disk C ca System Reserved E amp USB DISK F Gia Netanel pall ma 2 items selected Date modified 2009 12 28 1 00 PM Date created 2010 05 20 1 31 PM Size 6 48 MB Once launched the TruVision Navigator Player will automatically sweep the directory and load the associated video clips in the Play List from that directory By clicking the checkbox next to the clip in the Play List the video will load in a tile 9 up maximum Highlight the video tile and click the Play button to play the video 50 TruVision Navigator 5 0 User Manual Chapter 3 Operation Figure 45 TruVision Navigator Player window a a b The features of the TruVision Navigator Player are Browse allows the user
47. ANY OTHER INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY THEORY OF LIABILITY WHETHER BASED IN CONTRACT TORT NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE PRECEDING LIMITAITON MAY NOT APPLY TO YOU IN ANY EVENT UTC S LIABILITY WILL NOT EXCEED THE LICENSE FEE IF ANY PAID BY YOU FOR THE SOFTWARE LICENSED HEREUNDER THE FORGOING LIMITATION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW REGARDLESS OF WHETHER UTC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 7 General The material provided to You including the Software shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction Any attempt to sublicense assign or transfer any of the rights duties or obligations hereunder shall be void This Agreement shall be governed by and interpreted under the laws of the State of California United States of America without regard to conflicts of law provisions You hereby consent to the exclusive jurisdiction of the state and federal courts covering Costa Mesa California to resolve any disputes arising under or in connection with this Agreement 8 Restricted rights legend The Licensed Product is provided with RESTRICTED RIGHTS In the event the United
48. Architecture Installation Options Languages Installation Standalone Model Installation Multi Client Model Upgrade Initial Login Uninstall Network Time Protocol NTP Service Windows 7 and Vista Local Scheduling Service Installing Navigator on Windows 8 platforms Chapter 3 Operation 37 Adding a Single Device Device Management Tool Adding Cameras via Discovery Tool Import an address book Organize the Navigator Find and export video TruVision Navigator Player Views PTZ control Digital Zoom Tampering Monitor Configure a device Configure a camera Device properties Device disk analysis Firmware upload Camera search TruVision Navigator 5 0 User Manual oO D OD 12 13 13 16 21 27 29 32 35 Chapter 4 TruVision Navigator Settings 67 User Management amp Client Software Delivery Overview 76 Fully Automated Client Software Delivery 77 Partially Automated Client Software Delivery 81 Inactivate a user 83 Restore an inactive user 83 Reset a user after lockout 86 Group management 86 Connection priority 87 Services 89 Notifications and Notifier 91 Health Diagnostics 94 Database backup and restore 96 Help 97 Licensing 98 Appendix A Device Details 99 DVMRe StoreSafe DVR 100 SymDec SymSafe DVR 104 DVSRxU DVR 109 TruVision TVR10 DVR 113 TruVision TVR11 DVR 117 TruVision TVR30 DVR 121 TruVision TVR31 DVR 124 TruVision TVR40 DVR 128 TruVision TVR41 DVR 132 TruVision TVR60 H
49. Audio is not supported when switching to the Alternate stream Notifications Alarm To setup the device to send TCP notifications for Motion cameras right click on the device in the Navigator Video Loss and select Configure Device On the Camera Tab s Event Section select the events you would Disk Full like to receive per camera On the Alarms Tab Hard Disk Error Remote Alert section the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5000 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications Health Host Name Diagnostics IP Address MAC Address Equipment Name Model Name Hardware Revision Firmware Version Device Time Date Current Client Connections Record Status First Recorded Video Latest Recorded Video Video Stored Days Video Stored Hours Physical Disk Model Name Physical Disk Count HDD Status HDD Capacity Gb HDD Temperature C HDD Temperature F TruVision Navigator 5 0 User Manual 123 Appendix A Device Settings Feature Support Notes Firmware Upload Bulk Firmware Upload Device Configuration Yes Yes Yes Bulk Configuration Yes Remote Reboot
50. Figure 13 The Installation Complete window r TruVision Navigator InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed Tru ision Navigator Before you can use the program you must restart your computer No will restart my computer later Remove any disks from their drives and then click Finish to complete setup lt Back Finish Cancel 20 TruVision Navigator 5 0 User Manual Chapter 2 Installation Select the Yes want to restart my computer now option and click the Finish button A TruVision Navigator icon will be placed on your desktop and in your Start Menu to access the application Installation is complete Upgrade TruVision Navigator offers upgrade paths from TruVision Navigator v4 0 TruVision Navigator v4 0 SP1 SP2 SP3 SP4 SP5 and SP6 releases Note You cannot use this upgrade procedure for earlier TruVision Navigator v4 0 releases Upgrade for Client Server Installations To upgrade from a previous version of TruVision Navigator do the following Place the TruVision Navigator setup exe program on the desktop of the PC Launch the InstallShield Wizard from the auto run page or double click the TruVision Navigator setup exe to begin the installation The Welcome window displays Figure 14 Installation Shield Wizard Welcome to the Install Wizard for TruVision Navigator The InstallShield Wizard will install Tru ision Navi
51. Motion Video Loss Recorded Unknown video data may or may not be tagged with a type and therefore is marked as unknown Yes Yes Yes Yes Yes Go To Record Alarm Event Motion Text Yes TruVision Navigator 5 0 User Manual When fast forwarding video and it catches up to present time or Live video the video in the viewing tile pauses and will resume fast forward as video becomes available Only available in High Bandwidth mode mpc proprietary file format 16 tours are supported Text Search is not available on the SymDec 1 get the configuration for these devices via TruVision Navigator and set the active zones on a per camera basis via the Motion Detection Tabs associated with each camera 105 Appendix A Device Settings Feature Support Notes Audio 106 Yes There are 2 SymSafe or 4 SymDec audio inputs per device that are mapped to Cameras 1 to 2 or 1 to 4 respectively Microphones would need to be in the locations with those cameras Enabling audio on the device is a per channel setting Access the setting by going to the camera configuration and enabling the audio option on the Recording Tab If enabled you can hear audio by adding that camera in the Viewer and selecting it Audio will only play for the selected camera TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm To setup a SymSafe or SymDe
52. P 4 1 2 Packaged with the installation Server Hardware Guidelines This specification is meant to serve as a GUIDELINE for the customer TruVision Navigator will perform to varying degree on a lesser or more robust machine Table 5 lists the recommended server hardware specification Table 5 Server Hardware Specifications Component Recommended Notes Estimated Cost 649 As quoted by Dell online in May 2010 Processor 3rd Gen Intel Core i5 3470 Processor 6MB 3 2GHz w HD2500 Graphics Memory 6GB NON ECC 1600MHZ DDR3 2DIMM Hard Drive 500GB5 7200RPM SATA Optional this storage requirement will 3 0Gb s 16MB Cache vary widely depending on many factors including whether or not the database is being hosted on the server the size of the actual database and whether or not you want to store video on the server Graphics Card Dual 1GB AMD Radeon HD Optional depending on whether or not 7470 you want to view video from a Client on this machine Network 1024 x 768 Intergrated PCIE 10 100 1000 Supported Video Units Table 6 shows the supported devices and related firmware versions Table 6 Supported Recording Devices UTC Devices Supported Firmware TruVision NVR20 2 0h TruVision NVR50 1 0m TruVision NVR40 TVN40 4 2 1 Build changelist TruVision DVR60 TVR60 4 0 10 TruVision Navigator 5 0 User Manual TruVision DVR41 TVR41 TruVision DVR40 TVR40 TruVision DVR31 TruVision DVR30 TVR30 TruVisi
53. States Government or an agency thereof is granted a license the following additional terms apply Restricted Computer Software as defined in the Commercial Computer Software Restricted Rights clause at Federal Acquisition Regulations 52 227 19 and the restrictions as provided in subparagraphs c 1 and c 2 thereof and as applicable the Government s rights to use modify reproduce release perform display or disclose the Software also are restricted as provided by paragraphs b 2 and b 3 of the Rights in Noncommercial Technical Data and Computer Software Small Business Innovative Research SBIR Program clause at DFARS 252 227 7018 9 Acknowledgment You acknowledge that You have read and understand this agreement and agree to be bound by its terms You further agree that this agreement is the complete and exclusive statement of the agreement between You and UTC and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Intended use Use this product only for the purpose it was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at www interlogix com customer support Content Chapter 1 Overview 1 Client Software Requirements Client Hardware Guidelines Server Software Requirements Server Hardware Guidelines Chapter 2 Installation 12
54. TSC ad time of addition We have selected IP Address 192 168 0 25 default configurations for each IP Camera that keep the bit rates low Usemame enough to allow for video viewing on Password most networks Users can go back after the cameras have been added and 156 viewed to make changes to those default settings as required This design allows for users to quickly get up and running and view video IP Camera configuration tweaks can be made after that The following fields are available Camera Name user defined alpha numeric field Manufacturer select option Type select option Model select option IP Address enter the Static IP Address as it is configured on the IP Camera Username Password This is the username and password for the IP camera itself If you have changed the username or password for the IP Camera use the appropriate credentials per your changes Next Camera Button If you are adding multiple cameras to the TVN40 simply click this button after you fill out the information for the first camera Upon clicking the button you will see the camera populate under the TVN40 in the Navigator but the Add Camera form will remain up So you can rapidly enter the next camera and so on Repeat as many times as you have cameras There is a 12 or 24 channel limit on the device Save upon finishing the data entry for ALL IP Cameras click the Save button This will send the IP Camera
55. This option is useful in limited bandwidth environments e UDP the application connects to the device and asks the device to stream video back to the application on a UDP address and port For this option the firewall needs to be configured to allow the device to stream to the application on that specific port 38 TruVision Navigator 5 0 User Manual Chapter 3 Operation e Wavelet Wavejet This type is based upon Wavelet Wavejet compression methodologies This streaming type cannot be changed and is the default streaming type for the DVMRe and StoreSafe DVR lines e Enter the device s IP Address or the DynDNS or EZDDNS URL Note You can add a device using a Domain Name System DNS name as well as a static IP Address Simply place the DNS name in the IP Address field on the form e Enter the device s listen Port This field is pre populated with a default value based upon the type of device you selected If you changed this port on the device add that specific port in this field e Enter the Username and Password This field is only required if the device being added has been configured to require a username and password e Check the Add Device Offline checkbox if you wish to add the device to the Navigator but you know the device is currently offline e Click OK Note You may see an error message stating that your device was added but it has unsupported firmware However you should still be able to view video See the sup
56. VR recorder Please see TruVision SVR User Manual for more information on licensing The Notifier dialog allows you to collect and manage any notifications sent to you from the devices You can select an alert in the Notifier panel and view the video results in the Viewer panel You must configure your devices to send these notifications over the network via TCP or SMTP to the IP address of the TruVision Navigator Server machine In addition the firewall must be configured on the TruVision Navigator Server machine to accept these network notifications These notifications may include Alarm Video Loss Motion Fan Failed Disk Failed User Locked at Device Video Erased Disk Full Device Powered Up and more depending on the device model The Services dialog shows general information on all of the TruVision Navigator services including Network Time Protocol Diagnostic Polling and Notification Service This includes the service name location status and the ability to start stop or disable the service Standalone installations will only show the Network Time Protocol service in this dialog since the other services are embedded in Settings menu TruVision Navigator 5 0 User Manual 5 Chapter 1 Overview Client Software Requirements TruVision Navigator supports all of the following Operating Systems and other software components Table 1 Client Software Requirements Component Version Notes Operating Microsoft Windows XP Pro SP3
57. Yes Control Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Event Motion Text Smart Search Yes Point of Sale Text Yes Motion Yes Audio Yes Bi directional Yes Audio 134 Browser only Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera There are 4 audio input per device That input can be mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm Video Loss Motion Disk Full Disk Failure Health IP Address Diagnostics MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Firmware Upload Yes Bulk Firmware Yes Upload Device Yes Configuration TruVision Navigator 5 0 User Manual To setup the device to send TCP notifications for cameras right click on the device in the Navigator
58. able per device Figure 74 Diagnostics Window Diagnostics Name Diagnostic Time Date Device Responded Network IP Address MAC Address System Model Name Serial Number Firmware Version Device Time Date System Health T otal Device Health HDD Status HDD Temperature Fahre HDD Capacity GB Fan Status Value 6 8 2010 4 00 57 PM True 192 168 0 34 00 17 55 F3 39 17 SymDeci6 V406 103 6N0027 6 8 2010 4 00 43 PM Normal Device Temperature Cels Device Temperature Fah 102 2 HDD Temperature Celsius 298 Normal Normal Normal Normal Normal la RHE 39 Normal Normal Normal Normal 36 96 8 Close To run automated health diagnostic polling on an interval across all of the devices in the system the Diagnostic Polling service must first be configured To configure the 94 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Diagnostic Polling service right click on the TruVision Navigator Server node and select Properties The Settings dialog will appear with the Server tab selected Figure 75 Server Properties Window Server Properties E a General Notifications Health Diagnostics Diagnostic Polling StartTime 12 00 4M a Diagnostic Polling Interval 1 gt days Keep Diagnostic Data for 60 lt gt From the Health Diagnostics Tab ente
59. ack video will temporarily switch to live and then switch to the new seek time The device only supports local record for one camera at atime If user has a local recording going and tries to initiate another camera from the same device the original local recording will be stopped and a then the new local recording will begin Disk analysis takes approximately 30 60 seconds depending on the amount of recorded data on the device The file size approximation in the Collector for video export is not accurate for this device 125 Appendix A Device Settings Feature Support Notes TruVision Yes video proprietary file format Navigator Player PTZ Control Yes Focus Iris Control Yes Presets Yes Tours No Go To and Record is not supported Camera Search Alarm Event Motion Text Point of Sale Yes Overlay on video or placed next to the video via the Settings Dialog In Band or Out of Band setting Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera on the Cameras Tab Audio Yes There is 1 audio input per channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Cameras Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and
60. al Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes Yes Yes To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications
61. alog This will launch the video in the Viewer New unacknowledged notifications are signified with a red alert icon over the Notifier icon in the application status bar You can also tie these live notifications to an audible sound See the Settings section for more information on this feature Once a live notification is acknowledged it is considered a stored or historic notification that can be searched You can use the filters and time date ranges to further define your notification search While in search mode View Stored a red alert icon will appear over the Notifier icon in the application status bar if new live notifications are received To view the new notifications select View Live in the Notifier and then sort and filter on the columns as needed to find the latest notification Double click to access the video TruVision Navigator 5 0 User Manual 93 Chapter 4 TruVision Navigator Settings Health Diagnostics TruVision Navigator offers the ability to run a health diagnostic snapshot on a single device or aggregate health diagnostic reporting across all of the devices in the system To run a manual health diagnostic snapshot on a single device right click on the device in the Navigator and select Run Health Diagnostics The Diagnostics dialog will appear and show the full set of health diagnostic data for that particular device See the device specific chapters for more details on the different health diagnostics that are avail
62. are Requirements Chapter 1 Overview TruVision Navigator supports all of the following Operating Systems and other software components Table 4 Server software requirements Component Operating System Web Service Database Version Microsoft Windows XP Pro SP3 Microsoft Windows Vista SP1 32 bit 64 bit Microsoft Windows 7 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows Server 2003 R2 32 bit Microsoft Windows Server 2008 R2 32 bit 64 bit Microsoft Internet Information Services IIS 6 0 or higher Cassini Microsoft s SQL 2008 Microsoft s SQL Express 2008 R2 TruVision Navigator 5 0 User Manual Notes Prerequisite to loading TruVision Navigator Prerequisite to loading TruVision Navigator Prerequisite to loading TruVision Navigator Prerequisite to loading TruVision Navigator WinPCAP needs to be installed separately and ran in compatibility mode for operation on Windows 8 systems SQL drivers need to be installed for Windows 8 before Navigator installation Prerequisite to loading TruVision Navigator Prerequisite to loading TruVision Navigator Prerequisite to loading TruVision Navigator Packaged with the installation Microsoft s SQL Express 2008 R2 is packaged with the installation Microsoft SQL is not required for Standalone installation Chapter 1 Overview Other Microsoft NET Framework 4 0 Packaged with the installation Other WinPCA
63. ary Password G1OpFbN1X2 The next time you login you will be prompted to change the password Thank you for using TruVision Navigator If SMTP is not in use the Administrator will have to provide the user a new temporary password at the Change Password dialog These temporary credentials will need to be delivered to the user via phone or the Administrator s personally generated email Figure 66 Change Password Window Change Password B Password Confirm Password TruVision Navigator 5 0 User Manual 85 Chapter 4 TruVision Navigator Settings Reset a user after lockout If a user forgets his or her username or password and challenge question that user can be locked out of the system If a user has been locked out for login failures they can unlock themselves by answering their challenge question via the Login form s Challenge Dialog window Figure 67 User Account Challenge Dialog Window User Account Challe Challenge Question What is your mother s maiden name z Challenge Answer If a user cannot remember his her challenge question a call to the Administrator is necessary to reset the account Follow the instructions in Initial Login section Group management The Advanced Permission Model on the TruVision Navigator Server Properties dialog allows you to utilize groups within TruVision Navigator Groups allow you to scale user permissions in your system across many users
64. ase machine for Database and multiple PCs distributed on the network hosting Clients for large scale distributed environments Installation Options There are 2 installation options for TruVision Navigator Standalone Model or Direct Database Connection this installation option allows the Client the Database and the Services to be located on the same machine The one limitation is that no other Clients on the network can connect to the database on this machine This installation option is ideal for small standalone systems Multi Client Model or Traditional Client Server This installation option allows the Client the Database and the Services to be located on the same or separate machines This option requires a Web Service either Microsoft s Internet Information Services IIS or Cassini for communication between the multiple Clients and the shared Database This installation option is ideal for larger systems with many geographically dispersed users PCs and recording devices TruVision Navigator 5 0 User Manual 12 Chapter 2 Installation Whatever installation option you choose the core features and functions of TruVision Navigator remain the same You will need Administrator s rights on the machine to install the application but the software will be available to all users who successfully log on to a Windows account on that machine Languages The following languages are supported in TruVision Navigator Arabi
65. atures on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on Internet Explorer 9 E S m Internet Information Services E FTP Server a m Web Management Tools EE IS 6 Management Compatibility TIE IS Management Console EE IS Management Scripts and Tools EE IS Management Service a World Wide Web Services 5 Application Development Features NET Extensibility ASP mJ ca VIJ ISAPI Extensions ISAPI Filters Server Side Includes m Common HTTP Features m Health and Diagnostics m Performance Features m Security EE Internet Information Services Hostable Web Core Media Features m Microsoft NET Framework 3 5 1 Microsoft Message Queue MSMQ Server m Print and Document Services Note Windows 8 has slightly different options for ASP NET Please select ASP NET 4 5 as shown in the following figure 170 TruVision Navigator 5 0 User Manual Appendix B Microsoft IIS Setup Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on oy NET Framework 3 5 includes NET 2 0 and 3 0 lh NET Framework 4 5 Advanced Services Op Active Directory Lightweight Directory Services OJ Hyper V MI Internet Explorer 10 m Internet Information Services m FTP Server Web Management Tools
66. ault Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Stream Nomenclature 104 Video 5858 for TCP or 8100 to 8115 for UDP editable Command and Control 1024 editable Configuration 1024 editable Notifications 1027 editable Firmware Upload 1024 editable N A MPEG4 Reverse TCP Reverse TCP l frame UDP 32 Live and 16 Playback streams This is however further restricted by the simultaneously bandwidth maximum of 32 3MB sec Example When all cameras are full D1 30FPS High quality SMBs you can only have 32 streams i e 16 Live 16 Playback When you change the frame rate resolution quality to low 1MB s 32 Live 16 Playback can be achieved See Connection Manager and Connection Priority Camera Name Date and Time Bit rate Alarm Detection Yes Low bandwidth is only I frames High bandwidth is and P frames No N A TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Playback Controls Snapshot Local Record Instant Replay Disk Analysis Video Export TruVision Navigator Player PTZ Control Focus Iris Control Presets Tours Camera Search Motion Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x 32x 100x 300x Frame Reverse Rewind 2x 4x 8x 16x 32x 64x 100x Yes Yes Yes Alarm
67. avigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Services Figure 70 Service Status Window Service Status Service Name Location Status Switch Startup Type Network Time Protocol On this machine On Stop Auto Diagnostic Polling On this machine On Stop Manual Notification Processor On this machine On Stop Manual There are 3 TruVision Navigator services that can be enabled to perform tasks for users Standalone installations will only show the Network Time Protocol service in this dialog since the other services are embedded in Server Settings menu After services are configured they allow activities to take place without the user being present As long as the service is running on the machine the tasks will be executed TruVision Navigator does not need to be open Users can manage their services from this dialog which is launched from the gear icon in the application status bar If an exclamation point appears over this icon it means that at least one of the services is not running Network Time Protocol this server side service can be used to distribute time to devices on the network You must configure the device s NTP to point to the IP Address of where this NTP service is running i e its location Diagnostic Polling this server side service can be used to periodically pull health diagnostics from devices in the system for reporting issue resolution The polling frequency i e night
68. c Chinese Simplified and Traditional Czech Danish Dutch English Finnish French German Hungarian Lithuanian Italian Polish Portuguese Russian Slovak Spanish Swedish and Turkish After launching the TruVision Navigator Installation Setup exe the InstallShield Wizard will auto detect the language setting on the PC and if it is supported will translate to that language If the language detected is not supported the InstallShield Wizard will default to English Upon launching the Client TruVision Navigator will always auto detect the language setting on the PC and if it is supported will translate to that language If the language detected is not supported the Client will default to English Installation Standalone Model To install a new standalone instance of TruVision Navigator on your computer do the following Place the TruVision Navigator setup exe program on the desktop of the PC Launch the InstallShield Wizard from the auto run page or double click the TruVision Navigator setup exe to begin the installation The Welcome window displays TruVision Navigator 5 0 User Manual 13 Chapter 2 Installation Figure 2 InstallationShield Wizard Welcome to the Install Wizard for TruVision Navigator The InstallShield Wizard will install Tru ision Navigator on your computer To continue click Next Click Next The Choose Destination Folder window displays Figure 3 Choose Destination window
69. c16 to Video Loss send TCP notifications get the Disk Full configuration of the device Under the Network menu go to Network Disk Failed Authentication Lock Up Device Powered Up Fan Failed Abnormal Temperature TruVision Navigator 5 0 User Manual Notification and make sure each notification on the page is set to TCP Under Notification Setup make sure the Alarm Server 1 is set to the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor Set the Alarm port as the same port TCP Listener Port you set on the Notifications Tab of the TruVision Navigator Server Properties dialog Click Save for the device configuration changes to be sent to the device Restart the TruVision Navigator Notification Writer and Notification Processor Services via the Services dialog in TruVision Navigator To setup a SymDec 1 or 4 to send SMTP notifications get the configuration of the device Under the Alarm menu go to Email Enable each of the notifications using the radio buttons Set the SMTP Server to the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor Set the SMTP port as the same port Email Listener Port you set on the Notifications Tab of the TruVision Navigator Server Properties dialog Click Save for the device configuration changes to be sent to the device Restart the TruVision Navigator Noti
70. ce may also be visible due to other permissions or parent child permissions Show Hide Camera camera may also be visible due to other permissions Show Hide Bulk Tasks Firmware Upload land Configuration context menus for Devices node Enable Disable Device Properties Connection Details Capabilities dialog lon device Show Hide Camera Search and Configuration context menus Show Hide Firmware Upload context menu for device Show Hide Tasks Panel panel may also be visible due to other permissions View Device Diagnostics Show Hide Run Health Diagnostics in Device node and specific device context menus in Navigator TruVision Navigator 5 0 User Manual 71 Chapter 4 TruVision Navigator Settings Show Hide Folder folder may also be visible due to other permissions or child permissions Show Hide Device device may also be visible due to other permissions or child permissions View Notifications Show Hide Folder folder may also be visible due to other permissions or child permissions Show Hide Device device may also be visible due to other permissions or child permissions Enable Disable Notifier icon in application status bar Show Hide Device Notification in Notifier dialog Show Hide Camera Notification in Notifier dialog for permissioned device Acknowledge Show Hide Acknowledge All button in Notifications Notifier dialog Watch Live Vi
71. cted to an external Reference Time Server such as time windows com or time nist gov Login to TruVision Navigator If you are logging in for the first time use the default credentials of Username admin and Password admin To add the TVN40 click on the Add Device button in the Navigator Fill out the Add Device form as required You should now see the TVN40 populated in the Navigator with NO cameras underneath it Only after you configure the TVN40 and add the IP Cameras to the TVN40 will you see cameras underneath the device TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes How to configure To configure the TVN40 right click on the TVN40 the device in the Navigator panel and select Configure Device The TVN40 Configuration dialog will open There are 4 tabs on this Configuration Form Network Recording Alarm and System The dialog will store your changes as you toggle from one tab to another Please make all of your configurations on the tabs first and then click Save once This will save you time by sending all of the changes at one time to the unit The Network Tab IP Address This field is un editable and aaa represents the IP Address of the TVN40 rs snum itself If this IP Address needs to be sist aie changed please delete the TVN40 right click and select Delete Device and re add it in TruVision Navigator with the new IP address NTP Serve
72. date Step 2 Click on Turn Windows Features on or off on left side panel To enable the IIS select the Internet Information Services option 168 TruVision Navigator 5 0 User Manual Appendix B Microsoft IIS Setup Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on E Games E Indexing Service WI Internet Explorer 9 Internet Information Services EE Internet Information Services Hostable Web Core WI Media Features Microsoft NET Framework 3 5 1 F l Microsoft Message Queue MSMQ Server m Print and Document Services pe Remote Differential Compression Ei RIP Listener mip Simple Network Management Protocol SNMP EE Simple TCPIP services i e echo daytime etc WIJ Tablet PC Components EE Telnet Client EJ Telnet Server E TFP Client WIJ Windows Gadget Platform EJ Windows Process Activation Service WIJ Windows Search E Windows TIFF IFilter XPS Services VI XPS Viewer H amp amp E Step 3 Expand the Internet Information Services and then expand the World Wide Web Services and Application Development Features Check the check Box ASP NET All other check boxes should already be checked automatically as shown in the figure below TruVision Navigator 5 0 User Manual 169 Appendix B Microsoft IIS Setup Turn Windows fe
73. dded in sequential order in the 16 available slots on the device i e 1 2 3 and 4 The device supports up to 8 IP cameras For the TruVision H 264 IP Camera turn off Display Name and Display OSD via the camera s Web Browser or you will see duplicate time date stamps overlaid on the video 1 from the camera and 1 from TruVision Navigator TruVision Navigator 5 0 User Manual 145 Appendix A Device Settings TruVision TVN40 NVR Feature Support Notes Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Stream Nomenclature Playback Controls Snapshot Local Record Instant Replay 146 Video 3000 editable Command and Control 3000 editable Configuration 3000 editable Notifications 4444 un editable Firmware Upload 3000 editable PTZ 3000 admin admin IP Camera dependent UDP 24 Live and 9 Playback streams simultaneously Camera Name Date Time Yes Yes N A Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x to 21x Frame Reverse Rewind 2x to 21x Yes Yes Yes These are the recommended ports between TruVision Navigator and the TVN40 It is not recommended to restrict ports between the TVN40 and the actual IP cameras themselves We recommend changing this default password at time of installation Cou
74. deo Show Hide Folder folder may also be visible due to other permissions or child permissions Show Hide Device device may also be visible due to other permissions or child permissions Show Hide Camera camera may also be visible due to other permissions Allow Disallow Open Video from Camera all methods double click and drag n drop in Navigator Show Hide PTZ and in tile mouse controls Watch Playback Video Show Hide Folder folder may also be If you have Watch Playback visible due to other permissions or child Wideo you will automatically permissions receive Watch Live Video Show Hide Device device may also be visible due to other permissions or child permissions Show Hide Camera camera may also be visible due to other permissions 72 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Enable Disable Controller Playback controls including Go To Playback Live double click on timeline Enable Disable notifications in Notifier dialog Watch Video HBW Enable Disable Stream and Bandwidth Requires at least one of the menus in the Controller Watch Video permissions Live or Playback Export Video Enable Disable Local record button in Requires both of the Watch Controller Video permissions Live and Playback Enable Disable Snapshot and Video buttons in the Controller Show Hide Collector Panel Show Hide Tas
75. ding on the amount of recorded data on the device There will be approximately 4 seconds of additional video exported prior to the specified start time mp4 proprietary file format PTZ protocol ge RS 485 does not support Focus and Iris commands in this release Only 1 tour is supported which is hard coded to Tour 1 on the PTZ camera Text Search is not supported on the device get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera There are 16 audio inputs per device 1 per channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm To setup the device to send TCP notifications for Video Loss cameras right click on the device in the Navigator Motion and select Configure Device On the Camera Tab s Event Section select the events you would like to Disk Full receive and set the schedules as appropriate On Disk Failure the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type
76. ds depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes Focus Iris Control Yes PTZ protocol ge RS 485 does not support Focus and Iris commands in this release Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Text Search is not supported on the device Event Motion Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There are 16 audio inputs per device 1 per channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play Bi directional No Audio TruVision Navigator 5 0 User Manual 143 Appendix A Device Settings Feature Support Notes Notifications Health Diagnostics Firmware Upload Bulk Firmware Upload Device Configuration 144 Alarm Video Loss Motion Disk Full Disk Failure IP Address MAC Address Model Name Seri
77. e configurations remotely via TruVision Navigator s Configuration Form as needed Make IP camera configurations remotely via TruVision Navigator s Configuration Form as needed Make additional UltraView Encoder and IP camera configurations remotely via TruVision Navigator s Configuration Form as needed TruVision Navigator 5 0 User Manual 167 Appendix B Microsoft IIS Setup Appendix B Microsoft IIS Setup Microsoft IIS Setup TruVision Navigator client server model requires IIS and ASP NET to be installed in order to operate correctly When setting up IIS please use the following instructions Step 1 Click Start gt Control Panel gt Uninstall a Program OR Program amp Features gt Control Panel All Control Panel Items Programs and Features Control Panel Home r Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair Turn Windows features on or ff zi Organize v Name E AccelerometerP11 Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin BB Adobe Reader X 10 1 7 E Akamai NetSession Interface f ALM Platform Loader 11 w Android SDK Tools TE AnkhSVN 2 4 11610 27 AT amp T Connect Participant Application v8 9 35 eB AXIS Media Control Embedded m CamStudio OSS Desktop Recorder Cisco WebEx Meetings E Debugging Tools for Windows x86 64 Dell Client System Up
78. e 5 The Installation Confirmation window Installation Confirmation Please review your installation choices below Use the Back button as necessary to make changes Click Next to begin installation nstall Type New Install Install Directory C Program Files x86 UTC Fire amp Security TruVision Navigator Connection Type Direct SOLITE Database SQLite Settings Database Name TruNav5_0 db 4 InstallShield Review the installation confirmation page and click Next to proceed with the installation If you want to make changes use the Back button to go back and adjust your selections TruVision Navigator 5 0 User Manual 15 Chapter 2 Installation Once the installation is finished The nstallation Complete screen displays Figure 6 The Installation Complete window r TruVision Navigator InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed TruVision Navigator Before you can use the program you must restart your computer No will restart my computer later Remove any disks from their drives and then click Finish to complete setup Back Cancel Select the Yes want to restart my computer now option and click the Finish button A TruVision Navigator icon will be placed on your desktop and in your Start Menu to access the application Installation is complete Installation Multi Client Model To i
79. e a device TruVision Navigator allows you to configure devices in bulk or one at a time To configure a single device right click on the device in the Navigator and select Configure Device A configuration dialog will open Navigate through the settings make changes as appropriate and either click Ok or Cancel Ok will save the settings to the device and Cancel will abort the configurations you made Figure 50 Device Configuration Window TVR30 Configuration aranan Cameras Recording Alarms Network System Camera 1 al Title Chi Camera not in use Adjust Video Events Brightness 0 Video Loss Detect OFF w Contrast 0 Motion Detect OFF x Saturation 0 Sensitivity 80 3 Hue 0 Area Threshold 1 R m amp amp amp Termination 0N PTZ Dome Protocol GE RS485 Dome Id 1 PTZ Enabled Some devices cannot be configured remotely via TruVision Navigator See the device specific chapters for more detail on this functionality Audio can be heard from devices in TruVision Navigator for both Live and Playback streams assuming several setup steps are completed At a high level the device needs to be configured for audio and a microphone needs to be added to the device to capture that audio At the TruVision Navigator Client PC speakers need to be attached and the volume control needs to be turned up Specific video tiles need to be selected to hear
80. e device Firmware via TruVision Navigator can take 10 20 seconds UTCC IP2VD DN V1 00E3 The UltraView IP or Encoder can take 10 20 UTCC IP2VD DNP V1 00E3 seconds to stream video once its configuration has UTCC IP2D V1 00E2 peen enanged UTCC IP2D P V1 00E2 ee JPEG is Lomein ee 2 cameras are added through the device s BTCC IFAB WEO0ES or Web Browser they MUST be added in UTCC IP2B P V1 00E2 sequential order in the 16 available slots on the device i e 1 2 3 and 4 UTC UltraView IP Firmware The device supports up to 8 IP cameras UVC IP EVRDN HR 4 2 1 538820 For the TruVision H 264 IP Camera turn off UVD IP EVRDNR 4 2 1 53820 Display Name and Display OSD via the camera s Web Browser or you will see duplicate time date GA EY RON RIT Aa stamps overlaid on the video 1 from the camera 53820 A and 1 from TruVision Navigator UVD IP EVRDNR P 4 2 1 53820 UVC IP XP3DN HR 4 2 1 53820 UVD IP XP3DNR 4 2 1 53820 UVC IP XP3DN HR P 4 2 1 53820 UVD IP XP3DNR P 4 2 1 53820 UTC UltraView Encoder Firmware UVE 101 DC105 NTSC 4 2 1 53820 UVE 101 DC105 PAL 4 2 1 53820 UTC TruVision H 264 Models TBD Panasonic I Pro Network Cameras Firmware NW484S 1 50E2 NF284 1 50E2 NP 244 1 80E4 140 TruVision Navigator 5 0 User Manual Appendix A Device Details TruVision TVN20 21 50 NVR Feature Support Notes Default Ports Default Username Password Compression Connect
81. ed video for the TVN40 Megagenet m C Encel There are four alarm inputs on the 5 TVN40 that can be configured to trigger the associated IP Cameras for Event recording These fields will not be initially populated as designated IP Cameras must be configured to record on Event before these menus will be populated Once this has been completed the appropriate IP Cameras will appear as values in the dropdown box next to each input They can then be associated to inputs Remember to come back to this form after you setup your IP Cameras to associate the inputs TANGO Contiguration Neconteg Fam System TruVision Navigator 5 0 User Manual ox cancel Appendix A Device Details Feature Support Notes The System Tab The System tab contains un editable firmware version information for the TVN40 TruVision Navigator 5 0 User Manual Fo TOITA Configuration E Nenk Reconteg siam briten Coe Cires 155 Appendix A Device Settings Feature Support Notes How to add IP Once you have successfully configured a Cameras on the the TVN40 right click on the TVN40 and O Add IP Cameras x TVN40 select Add Cameras The Add Cameras Canara Nate Camera 5 dialog will appear This form is Menine E designed to quickly add IP Cameras to the system WITHOUT having to do deep ae LegendiP m configuration of the IP Camera upon Model Legend N
82. enu Figure 41 Navigator folders Click and drag devices into folders or folders within folders until your organization is complete Remember that cameras will always stay attached to their respective devices Another easy way to find any object user group folder device or camera in the Navigator is to use the Search at the top of the panel Simply type any alphanumeric string into the Search field and press Enter Focus will go instantly to the object that matches the string Press Enter again to move to the next object that matches the string and so on until you have been to each object Enter a different alphanumeric string to perform another search TruVision Navigator 5 0 User Manual 45 Chapter 3 Operation Find and export video There are three ways to load video from the Navigator into the Viewer Drag n drop a specific camera to the Viewer Drag n drop a specific device to the Viewer which will load all of the cameras applicable to the device Double click on a specific camera Figure 42 Viewer and Controller By default video will be loaded in the Viewer in Live mode Video status Live or Playback camera type and device name can be found in the video tile status bar thick bar at the bottom of the video tile along with the Instant Replay and Close Video Tile buttons To go from Live to Playback video you must first select camera s in the Viewer by clicking on that video tile a blue frame should
83. esults of the Ping Assign IP Address Get Firmware Version and Reboot commands Assign IP Address Allows the users to assign IP address to a camera 1 Select a camera from the device discovery list 2 Click Change IP Address button located at the top menu of discovery tool 3 Enter the New IP Address to the related field and click Ok Ping Allows the users to ping device s to check the link activity Status of the ping command is given in the Status field Reboot Allows the user to remotely reboot device s with one click Status of the reboot command is given in the Status field Opening Webpage of a Device Allows the user to open the web browser menu of a device Checking default credentials of a device Allows the user to check if device credentials are changed from the default values Adding Cameras via Discovery Tool TruVision Navigator is equipped with an embedded device discovery tool that discovers the devices in the network and lets the user to add one or more of those devices to the Navigator Device discovery tool provides an easy way to discover the devices and make TruVision Navigator 5 0 User Manual 41 Chapter 3 Operation them ready for recording in the system Device discovery tool is available via various paths in TruVision Navigator and is used for discovering recorders cameras and encoders in the network Following are the paths and functions device discovery tool can be located
84. fication Writer and Notification Processor Services via the Services dialog in TruVision Navigator 107 Appendix A Device Settings Feature Support Notes Health Diagnostics IP Address MAC Address Model Name Firmware Upload Bulk Firmware Upload Device Configuration Bulk Configuration Remote Reboot Serial Number Firmware Version Device Date Time Total Device Health Device Temperature C Device Temperature F HDD Status HDD Temperature C HDD Temperature F HDD Capacity Gb Fan Status Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status First Recorded Video Latest Recorded Video Record Time Left hours Video Stored days Video Stored hours Power on Duration Device Export Time Left Yes Yes Yes Yes Yes 108 TruVision Navigator 5 0 User Manual DVSRxU DVR Appendix A Device Details Feature Support Notes Default Ports Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable Default Username Administrator 3477 Password Compression H 264 Connection Types TCP UDP Streaming Limits 24 Live or Playback streams simultaneously with a maximum of 6 streams per channel Stream Overlay Camera Name Date and Time High Low Bandwidth No Dual Streaming Yes TruVision Navigator 5 0 User Manual We recommend changing this default
85. fields This allows users to simply pick and choose the exact configuration fields they want to update and push only those to the destination devices To start with a blank configuration template select a device type from the dropdown list on the left of the screen To use a specific device as a reference configuration select that device from the Source tree You can use the Clear button at any time to remove all configuration values and go back to a blank configuration template Destination if there is a source device that mirrors the exact configuration you want to copy you can select that device in the source and it will load in settings You can push this entire configuration to destination devices or change some configurations and then push it all to destination devices Upon initiation now or on a schedule a task will be created in the Tasks panel for each device that will have configurations made Monitor progress of the configurations there 60 TruVision Navigator 5 0 User Manual Chapter 3 Operation Configure a camera The steps required to modify a camera s configuration is similar to that of configuring a device To change a specific camera s configuration do the following Right click on a camera in the Navigator and select Configure Camera A configuration dialog will open Navigate through the settings make changes as appropriate and either click Ok or Cancel Ok will save the settings to the device
86. g the timeline Use the green and TruVision Navigator 5 0 User Manual 3 Chapter 1 Overview red triangle icons to mark the beginning and end of a desired video segment Use the playback controls beneath the timeline to further manipulate playback video The Collector panel contains all relevant video segments snapshots and local recordings ready for export From here you can select the desired content to export to your hard drive on demand or via a schedule To re open a video clip for further analysis double click the thumbnail and the video will launch in the Viewer You can then manipulate the timeline to refine the clip and send it back to the Collector To delete video clips from the Collector click the delete icon next to the thumbnail Rename print or E mail snapshots with a right click of the mouse on the thumbnail The Tasks panel affords the user one central place to monitor the tasks that have been created and scheduled in the system These tasks include video exports firmware upgrades bulk configurations database backups and database restores The Tasks panel provides a real time status of the tasks in the queue and the reason if a task was unsuccessful The Settings dialog allows the user to configure several options within the application These include settings for client server notifications and health diagnostics Client settings apply to each client station These settings include CPU threshold control POS
87. gator on your computer To continue click Next TruVision Navigator 5 0 User Manual 21 Chapter 2 Installation Click Next The Choose Destination Folder for Upgrade window displays Figure 15 Setup Type window ruVision Navigato Choose Destination Folder for Upgrade Setup will install TruVision Navigator in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder Destination Folder C Minterlogix TruVision Navigator Installer will proceed with a prerequisite component install WinPcap is one of the required components for upgrades from previous versions to v5 0 except 4 0 SP6 Figure 16 The Setup Status window TruVision Navigator Setup Status The InstallShield Wizard is installing TruVision Navigator Winpacp being installed Cancel Proceed to the next steps and accept the license agreement of WinPcap and click next to finish the WinPcap installation Once the installation finishes installer will continue to install TruVision Navigator 22 TruVision Navigator 5 0 User Manual Chapter 2 Installation Figure 17 The Previous Instance Install Directory window The InstallShield Wizard is installing TruVision Navigator Cancel Previous Server Components will be uninstalled automatically Figure 18 The New Instance Install Directory window fruVision Naviga Setup Status The InstallSh
88. h TruVision Navigator 5 0 User Manual 163 Appendix A Device Settings analog and IP NVRs and TruVision SVR for COTS servers The table below outlines the 3 OOBEs and the differences between them DVR HYBRID DVR NVR Analog cameras only DSR DVSE StoreSafe DVMRe SymDec SymSafe DVSRXu TruVision TVR10 TruVision TVR30 TruVision TVR40 STEP 1 INSTALL DEVICE Install device on network Apply IP address Make other device level configurations from on screen display OSD optional STEP 2 INSTALL CAMERAS Install analog cameras Physically connect cameras to device Make camera configurations from device OSD optional 164 Analog and IP cameras TruVision TVR60 IP cameras only TruVision TVN40 TruVision TVN20 TruVision SVR Install device on network Install device on network or Install SVR software to a COTS server and place on network Apply IP address Apply IP address Make other device level configurations from on screen display OSD optional Analog Cameras Install analog cameras Physically connect cameras to device Make analog camera configurations from device OSD optional IP Cameras Install IP cameras on network Apply IP address Configure IP camera via the native browser of that IP camera Add IP camera to the device via the device OSD optional Install IP cameras on network Apply IP address TruVision Navigator 5 0 User Manual Append
89. hat for one 1 year from the date of delivery of the Licensed Product Software Warranty Period the functions contained in the Software will be fit for their intended purpose as described in the accompanying documentation and will conform in all material respects to the specifications stated in such documentation UTC does not warrant that the operation of the Software will be uninterrupted or error free Your exclusive remedy under this limited warranty for nonconforming Software shall be repair or replacement of the Software at the sole discretion of UTC To obtain a repair or replacement of nonconforming Software contact your Interlogix reseller directly or contact us online at www interlogix com customer support during the Software Warranty EXCEPT FOR THE PRECEDING EXPRESS LIMITED WARRANTY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW UTC PROVIDES THE SOFTWARE WITHOUT ANY WARRANTIES OF ANY KIN EXPRESS IMPLIED OR STATUTORY UTC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT 6 Limitation of liability UTC s sole obligation or liability under this agreement is the repair or replacement of nonconforming software and or defective media according to the limited warranty above TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL UTC BE LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES LOSS OF USE BUSINESS INTERRUPTION LOSS OF DATA OR
90. ic Ensure that either the TCP Listener Port or the Email Listener Port SMTP on the Notifications Tab of the TruVision Navigator Server Properties dialog matches the port setup on the device itself TruVision Navigator 5 0 User Manual 91 Chapter 4 TruVision Navigator Settings Figure 72 Server Properties Window http ERKUT PC GENavWe http ERKUT PC GENavWe TruVision Navigator offers you the ability to prune the notification data out of your database to keep the size down Set the retention period for this data as such If any of these values are changed please restart the Notification Writer and Notification Processor services via the Services dialog for the changes to take affect The central repository for notifications is the Notifier dialog You can launch this dialog from the notification icon in the application status bar 92 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Figure 73 Notifier Window Notifier O View Live View Stored Filters Alam C Fan Failed wll Disk Full C Video Loss C Disk Failed C Device Powered Up Motion C User Locked at Device C Other From 6 7 201012 00 00AM To 6 7 201011 5959PM x Device Name Camera Name Notification Code Date Time Acknowledged By From the Notifier you can view video for live notifications as they are received by double clicking on the camera name link in the di
91. ices Manually Once Add Manually option is selected below screen will display for required input TruVision Navigator 5 0 User Manual 37 Chapter 3 Operation Figure 36 Add Device window Manually Device Title Device Type TVR30 Streaming Type TCP Device Address 192 168 0 12 Port 80 Usemame Password F Add Device Offline oo Cancel _ Note After you click OK fields highlighted with a red exclamation point indicate rejected values Place your mouse pointer over the exclamation points for tips on why your values were invalid All fields must be valid to successfully add a device e Enter a Device Title Values are alphanumeric e Select the appropriate Device Type from the drop down menu e Based on your device type you may need to select a Streaming Type For some devices there is only one option for the Streaming Type so it is selected by default The Streaming Types are defined as follows e TCP TCP is a reliable stream delivery service that guarantees delivery of a data stream sent from one host to another without duplication or losing data e Reverse TCP the application connects to the device and the device streams video back to the application over the existing connection This option negates firewall issues on a WAN and is primarily the best option e Reverse TCP I Frame this connection type is similar to the Reverse TCP except the device only sends I Frames
92. ield Wizard is installing Tru ision Navigator Previous Server Components are being uninstalled After the previous version of Navigator is removed installer will continue with the installation of new TruVision Navigator version TruVision Navigator 5 0 User Manual 23 Chapter 2 Installation Figure 19 The Installation Confirmation window Setup Status The InstallShield Wizard is installing TruVision Navigator C 4 Sinterlogix T ruVision Navigator Audio0 utputController dll InstallShield a Once all components of TruVision Navigator are installed the nstallation Complete screen displays Figure 20 The Installation Complete window B TruVision Navigator InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed Tru ision Navigator Before you can use the program you must restart your computer my No will restart my computer later Remove any disks from their drives and then click Finish to complete setup lt Back Cancel Select the Yes want to restart my computer now option and click the Finish button Installation is complete 24 TruVision Navigator 5 0 User Manual Chapter 2 Installation Upgrade for Standalone Installations Figure 21 Database Selection window Database selection Do you want to migrate the data used by TruVision Navigator to use the integrated database j TruVisi
93. iguration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There is 1 audio input per device That input can be TruVision Navigator 5 0 User Manual mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play 115 Appendix A Device Settings Feature Support Notes Notifications Health Diagnostics Firmware Upload Bulk Firmware Upload 116 Alarm Video Loss Motion Disk Full Disk Failure IP Address MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes Yes To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Addres
94. ill display underneath The green marker represents the beginning time and the red marker represents the ending time of the video segment you want to export Slide both markers as appropriate to mark the video segment To move the video segment to the Collector for export click the Video button in the Controller To move a snapshot to the Collector for export click the Snapshot button in the Controller Thumbnails for snapshots and video segments will be added to the Collector and readied for export Snapshots display a start time as it is a single point in time Video segments display a time range that corresponds to the time range you marked on the timeline Double click a snapshot or video segment thumbnail to replay it in the Viewer and refine your time date ranges TruVision Navigator 5 0 User Manual 47 Chapter 3 Operation Figure 43 Collector panel Export all collected video and snapshots to a specific location using the Collector To export video or snapshots do the following Access the Collector and select each thumbnail that you wish to export you can use the select all unselect all button in the Collector header bar for quick selections You can also right click on snapshots to print email or rename them Check the Include Standalone Player checkbox This ensures that the TruVision Navigator standalone player is included in your destination folder Click Browse and specify a destination location for your export
95. ing Limits 16 channel 16 live or 16 playback streams per connection on 16 channel maximum of 8 connections 8 channel 8 live or 8 playback streams per connection on 8 channel units maximum of 8 connections Stream Overlay Camera Name Date and Time High Low Yes Bandwidth Dual Streaming Yes Stream N A Nomenclature Playback Controls Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x 32x Frame Reverse Rewind 2x 4x 8x 16x 32x Snapshot Yes Local Record Yes Instant Replay Yes Disk Analysis Alarm Motion Video Loss Unknown Video Export Yes TruVision Navigator 5 0 User Manual If Connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from device and all videos closed High Low bandwidth stream switching is global and affects all cameras of a device Primary Alternate stream switching is global and affects all cameras of a device Alternate stream switching during Playback is not supported When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Live and Playback video will drop frames and slow down if there is substantial network traffic When executing a seek operation for playb
96. ingle group and that single group can be assigned permissions against the folders devices in the system Without groups the Administrator would have to permission each user against those same devices To change your permission model from Simple to Advanced select it from the Permission Model drop down and click OK Groups should now appear as a node in the Navigator panel The table below outlines the actual permissions that can be granted to 70 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings users or groups within TruVision Navigator the user interface impact of that permission and the dependencies of specific permissions Table 7 Permission Matrix Permission User Interface Impact Dependent Permissions Configure Server Enable disable right click options on TruVision Navigator Server node i e Properties and Database Backup and Restore Manage User Show Hide Users and or Groups nodes in Permissions Navigator Manage Device Folders Show Hide Add Folder button and context menus in Navigator Show Hide Folder folder may also be visible due to other permissions or parent child permissions Show Hide Address Book Import context menu for Devices node Manage Devices Show Hide Add Device button and context menus rename and delete in Navigator Show Hide Folder folder may also be visible due to other permissions or parent child permissions Show Hide Device devi
97. initions apply to this document UTC means UTC Fire amp Security Inc a Delaware corporation You means the natural person or the entity that is agreeing to be bound by this Agreement their employees and third party contractors that provide services to you Software means the software products that are licensed to You under this Agreement and any upgrades modified versions updates additions and copies of the Software furnished to You during the term of the license granted herein Customer means the person or organization or parent or subsidiary thereof who uses the Software for its intended purposes and excludes distributors authorized resellers value added resellers and original equipment manufacturers Customer may be referred to as You or Your whether an individual or a business entity of any kind Machine means the computer workstation terminal or other hardware product on which the Software is installed 2 License The Software is licensed not sold UTC shall retain all rights to and in the Licensed Product including but not limited to all copyrights patents trademarks and trade secrets incorporated in the Licensed Products UTC hereby grants You a non exclusive non transferable license without right to sublicense to install and use the object code version of the Software to the extent permitted by your payment of the license fee if applicable and only in the country in which
98. interlogix 2 United Technologies E TruVision Navigator 5 0 User Manual P N 1064107 REV E ISS 20SEP13 Copyright Trademarks and patents Manufacturer Contact Information Version Certification Software license agreement 2013 United Technologies Corporation Interlogix is part of UTC Climate Controls amp Security a unit of United Technologies Corporation All rights reserved The TruVision Navigator 5 0 name and logo are trademarks of United Technologies Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Interlogix 3211 Progress Drive Lincolnton NC 28092 USA Authorized EU manufacturing representative UTC Climate Controls amp Security B V Kelvinstraat 7 6003 DH Weert Netherlands For contact information see www interlogix com or www utcfssecurityproducts eu This document applies to TruVision Navigator 5 0 C N0000 Important This end user license agreement Agreement is a legal agreement between UTC and You By downloading installing copying or otherwise using this software you agree to be bound by the terms of this Agreement If you do not agree to the terms of this Agreement you may not download install copy or use the software and you may return the software within thirty days 30 days and request a refund of the license fee 1 Definitions The following def
99. ion UltraView or TruVision Encoders and IP cameras that are not added via the device OSD can be added via TruVision Navigator s Add IP Camera Form Manually or via Discovery Tool Add IP cameras to the device via TruVision Navigator s Add IP Camera Form Manually or via Discovery Tool Add UltraView or TruVision Encoders and IP cameras to the device via TruVision Navigator s Add IP Camera Form Manually or via Discovery Tool TruVision Navigator 5 0 User Manual Appendix A Device Details DVR HYBRID DVR NVR Make additional device configurations remotely via TruVision Navigator s Configuration Form as needed Make additional analog camera configurations remotely via TruVision Navigator s Configuration Form as needed Make additional device configurations remotely via TruVision Navigator s Configuration Form as needed Analog cameras Make additional analog camera configurations remotely via TruVision Navigator s Configuration Form as needed IP cameras Make additional IP camera configurations remotely via the IP camera s web browser as needed IP camera browser can be launched from within TruVision Navigator s Configuration Form UltraView Encoders and IP Cameras Make additional UltraView Encoder and IP camera configurations remotely via TruVision Navigator s Configuration Form as needed Make additional devic
100. ion enter MSCONFIG Click Enter On the System Configuration Window select the Tools Tab Highlight the Disable UAC row and click the Launch button Restart the machine Upon restart the user can login to the application and begin using TruVision Navigator Figure 35 Disable UAC View Internet Explorer settings Internet Protocol Configurat View and configure network address settings Performance Monitor Monitor the rehabiity and performance of local or remote computers Task Manager View details about programs and processes running on your computer Enable UAC Enable User Account Control requires reboot Command Prompt Open a command prompt window Registry Editor Make changes to the Windows registry Selected command C Windows System32 ond exe A Senindir System32 veg exe ADD HKLM SOFTWARE Microsoft Windows 34 TruVision Navigator 5 0 User Manual Chapter 2 Installation Installing Navigator on Windows 8 platforms TruVision Navigator can be installed on Windows 8 platforms with a couple of prerequisites met before installation Microsoft Windows 8 OS needs to support Microsoft SQL database drivers fully before the TruVision Navigator installation starts Therefore these prerequisites are needed to make your system ready for TruVision Navigator installation Please follow below instructions before installing Navigator on Windows 8 platforms 1 Client Server type installations There are two scenarios a Wi
101. ion Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable admin 1234 H 264 TCP UDP TVN20 48 Live or Playback streams simultaneously with a maximum of 6 streams per channel TVN21 128 Live or Playback streams simultaneously with a maximum of 6 streams per channel Camera Name Date and Time No Yes TruVision Navigator 5 0 User Manual We recommend changing this default password at time of installation If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager 141 Appendix A Device Settings Feature Support Notes Stream Nomenclature The Main stream is referred to as On Screen Display Time Lapse Web Browser Time Lapse TruVision Navigator Main stream The Sub stream is referred to as On Screen Display Alarm Web Browser Alarm TruVision Navigator Sub stream The Event stream is referred to as On Screen Display N A Web Browser Event TruVision Navigator Event The Schedule stream is referred to as On Screen Display Schedule Web Browser Schedule TruVision Navigator Schedule Playback Controls Switch to Live Switch
102. ive Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x Yes Live amp Playback Yes Yes Pause during local record is not supported Yes Alarm Motion Recorded Untagged Yes Yes svr video Interlogix proprietary format Yes Yes Yes Yes TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Camera Search Alarm Event Motion Motion Yes Audio Yes Bi directional No Audio Notifications Alarm Video Loss Motion Disk Full Disk Failure Health Diagnostics IP Address Firmware Upload Bulk Firmware Upload Device Configuration Bulk Configuration Remote Reboot IP Cameras Firmware Version Device Date Time Total Device Health Recording Location Recording Capacity Left TB Recording Capacity Protected TB Recording Retension Period No Updates must be done on host PC No Yes Yes No See SVR Supported Cameras List at www interlogix com for updated information Platform Out of Box Experience OOBE TruVision Navigator provides the user a single normalized core video user experience across several different video platforms Just as the user experience is normalized the OOBE also needs to be normalized to ensure installers and end users have a consistent experience in setting up a working TruVision Navigator system comprised of multiple different platforms TruVision Navigator now supports analog DVRs hybrid DVRs bot
103. ix A Device Details DVR HYBRID DVR NVR STEP 3 INSTALL TRUVISION NAVIGATOR Install TruVision Navigator Standalone or Traditional Client Server STEP 4 ADD DEVICE IN TRUVISION NAVIGATOR Add device via Add Device Form Manually or via Discovery List Configure device remotely via TruVision Navigator with the right click configuration feature optional STEP 5 LICENSING SVR ONLY STEP 6 BIND IP CAMERAS TO DEVICE TruVision Navigator 5 0 User Manual UltraView or TruVision Encoders and IP Cameras Install UltraView or TruVision Encoders and IP cameras on network Apply IP address Apply NTSC or PAL configuration optional Add UltraView Encoders and IP cameras to the device via the device OSD optional Install TruVision Navigator Standalone or Traditional Client Server Add device via Add Device Form Manually or via Discovery List Configure device remotely via TruVision Navigator with the right click configuration feature optional Install UltraView TruVision Encoders and IP cameras on network Apply IP address Install TruVision Navigator Standalone or Traditional Client Server Enable TruVision Navigator s Network Time Protocol NTP Service Add device via Add Device Form Manually or via Discovery List After adding an SVR for the first time install SVR client components by following the instructions given by the related dialog b
104. ks Panel panel may also be visible due to other permissions View Disk Analysis Show Hide Disk Analysis context menu for device Show Hide camera row in Disk Analysis Requires both of the Watch dialog Video permissions Live and Playback Authentication Complexity TruVision Navigator has three Authentication Complexity standards Low Medium and High The default for a new installation is Low To change the Authentication Complexity select a choice from the drop down and click OK All new users to the application will be required to meet the new Authentication Complexity standard However existing users of the application will not be prompted to change their credentials to meet the new standard once it is changed Therefore the Administrator must reset each of the existing user accounts for the standard to take effect This reset will only affect the password for that user not the username It is recommended to set the Authentication Complexity early before any users are created in the system to avoid having to do resets The table below outlines the components of each of these standards TruVision Navigator 5 0 User Manual 73 Chapter 4 TruVision Navigator Settings Table 8 Authentication complexity Authentication Maximum Username Password Password Password login failure complexity complexity expiration attempts At least 6 At least 8 characters alphanumeric hange at least password every
105. lay icon If your system contains PTZ pan tilt zoom cameras the Viewer panel has mouse support for PTZ features from within the video tile Left click and move the mouse left right up and down to adjust the pan and tilt of the camera Right click and move the mouse up and down to allow the camera lens to zoom in and out The Controller panel allows you to manage video once it is loaded in the Viewer The Controller features a toolbar a timeline playback controls and stream switching capabilities When a specific video tile is selected blue outline around the video tile the Controller features will affect that video tile The Controller toolbar allows you to select all video tiles in the viewer zoom in and out on the timeline center the timeline open the PTZ control palette perform a Go To search and put video in live or playback The Snapshot button allows you to take a snapshot of the current play time of a selected video tile and send it to the Collector for export The Video button allows you to send a desired video segment of the time range you specified with the green and red indicators to the Collector for export The Controller timeline allows users to seek for video at specific points in time Double clicking anywhere on the timeline will automatically playback the selected video at that specific date and time Use the current live playback cursor appears as a blue seek triangle icon to seek and play the video anywhere alon
106. ld be MPEG4 MJPEG H 264 Low bandwidth configuration may be available on both primary and alternate streams Low bandwidth options include off live or live record Stream switching is supported during playback if each stream has been configured to record When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will switch to Live If there is a difference between the PC time and the TVN40 time there may be slight inconsistencies with the results of a seek TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Disk Analysis Alarm Recorded Unknown Video Export Yes TruVision Navigator Yes mp4 proprietary file format Player PTZ Control Yes When configuring PTZ on the UltraView Focus Iris Control Yes Presets Yes Tours No Camera Search Alarm Motion Yes Audio No Notifications Motion Video Loss Video Failure Fan Failed Disk Failed Disk Full Disk Space Low System Voltage Abnormal Temperature Network Disconnected TruVision Navigator 5 0 User Manual Encoder connected to the Legend IP camera set the Protocol in TruVision Navigator to Kalatel and the protocol to ge ASCII on the physical ge Legend IP camera Protocol 5 list Text Search is not supported For each IP Camera the active zone needs to be setup on the camera itself via the camera s browser Once complete launch the camera configuration in T
107. ly at 3am can be configured from the Health Diagnostics Tab on the TruVision Navigator Server Properties dialog Notification Service this server side services can be used to capture notifications that are pushed from devices Pushed notifications via TCP or SMTP typically include alarm video loss motion etc Devices need to be configured to push the notifications to the location IP Address and Port of these 2 services The matching notification ports must be configured in TruVision Navigator from the Notifications Tab on the TruVision Navigator Server Properties dialog TruVision Navigator 5 0 User Manual 89 Chapter 4 TruVision Navigator Settings Figure 71 Event Viewer Window B wi eww ES ST R E EEE eee oe Fie Acton View Help 200 trent Vener Lees I Cutom vem Actions Windows Lop Batain Open Sevedieg GF Securty W Create Custom View B Seve El sytem import Custom View Fermented Everts Apphcabora and sercas Logi DY Subtoipvons Cien tog Y Fater Curent Log I Properties 0 maa bed Seve All Events as sua 3 Anach a Taik To this Log Evert 0 GENavticthicatonWeterSernce x View gt Genera Dotais a tetea me gt B Hep Error comfaquang Lntener gt Unable to open socket om port 3077 trent Properes E aitac Task To This vent Copy bed Seve Selected Events ch Patron E Hep Log Name Appicston Source Gitta tlcoticsbonilirterSen Logged
108. me Manufacturer Type Model IP Address Usemame Password Motion Detection PTZ Control Enabled Address Protocol Baud Rate Camera3 GE Legend IP Legend NTSC 192 168 0180 1 Kalatel Impac 157 Appendix A Device Settings Feature Support Notes The Video Tab 158 Enabled For applicable cameras you will have the ability to enable an Alternate Stream Live Stream if there is an Alternate Stream you will have the ability to designate which one you would like to use for Live Video Recording Type Continuous Event or None Low Bandwidth enable the primary or alternate stream for low bandwidth functions including Live Live Recorded or Off Video Format Codec Resolution Frame Rate and Quality are all configurations that will affect the bit rate of the streams Keep in mind the bandwidth impacts of the bit rates OK button when you are satisfied with your edits on both the Camera and Video Tabs click the OK button to send the changes to the TVN40 Cancel button should you wish to abandon your changes simply click the Cancel button Megapixel Configuration g Camera Video Enabled Live Stream Recording Type Low Bandwidth LB Video Format Codec Resolution Frame Rate Rotation Quality Bitrate Kbps LB Bitrate Kbps Primary Stream Continuous off
109. n TruVision Navigator launches a login window displays Log in as the default Administrator using the following default credentials Username admin Password admin Figure 24 Login window Navigator After initial login a window displays prompting you to change the default admin password which protects its security TruVision Navigator 5 0 User Manual 27 Chapter 2 Installation Figure 25 Change Password Dialog Change Password mjchiavacci Password Confirm Password Challenge Question In what city were you bom Challenge Answer Danvers To change the password do the following Enter the new password in the Password field Re enter the password in the Confirm Password field Select one of the following challenge questions from the drop down list Enter the answer to your challenge question in the Challenge Answer field Press OK If you ever forget your password simply click on the Forgot button on the Login dialog This will allow you to answer your challenge question and if successful change your password and re enter the application without calling for any assistance In case you don t remember the Challenge Answer to recover your password click on Forgot button once again and call UTC technical support team with the tech support key automatically provided in the related field Technical support team will recover your password with this information 28 TruVision Na
110. n Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming 136 Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable admin 1234 H 264 TCP UDP 48 Live or Playback streams simultaneously with a maximum of 6 streams per channel Camera Name Date and Time No Yes We recommend changing this default password at time of installation If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Stream Nomenclature Playback Controls Snapshot Local Record The Main stream is referred to as On Screen Display Time Lapse Web Browser Time Lapse TruVision Navigator Main stream The Sub stream is referred to as On Screen Display Alarm Web Browser Alarm TruVision Navigator Sub stream The Event stream is referred to as On Screen Display N A Web Browser Event TruVision Navigator Event The Schedule stream is referred to as On Screen Display Schedule Web Browser Schedule TruVision Navigator Schedule Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x Yes
111. n configurations If two TruVision Navigator clients i e two stand alone installs push configurations simultaneously to the same TVN4O there is a chance that the TVN40 settings will become corrupted The user will need to Repair Device from TruVision Navigator via the right click context menu Bulk Configuration Yes Remote Reboot Yes TruVision Navigator 5 0 User Manual 149 Appendix A Device Settings Feature Support Notes IP Cameras UTC Legend Firmware UTC Legend IP camera NTSC now Legend NTSC or PAL 3 77 available with 7 5 frame rate in both FULL and CIF UTC CamPlus Firmware When the UltraView IP Camera is rebooted the camera Date Time will be set to January UTCC IPDRH DN POE P A1D M2N 1st 2003 and will require approximately 5 V2 07 04 NB minutes to re sync with NTP server Within UTCC IPDRH DN POE A1D M2N that 5 minutes time period Instant replay is V2 07 04 NB not available and will show the No folder image Note If the camera cannot sync with i an NTP server than the Date Time will remain BLO AMEUS EETA at January 1st 2003 until a proper NTP UTCC IP2VD DN V1 00E3 server is available UTCC IP2VD DNP V1 00E3 It is not recommended to have the same IP UTCC IP2D V1 00E2 Camera associated with multiple TVN40s UTCC IP2D P V1 00E2 The stream will flicker between the video and UTCC IP2B V1 00E2 the no video icon in TruVision Navigator UTCC IP2B P V1 00E2 The only frame rates supported for IP
112. nctionality is only available for certain device types See the device specific chapters for the support for this feature First the camera must be marked as a PTZ camera in its configuration as the camera does not identify itself as such to the device To mark a camera as a PTZ simply right click on the camera and select Configure Camera From the camera configuration dialog check the PTZ Enabled checkbox select a PTZ protocol assign an address and click Ok Ensure the camera also has the appropriate address and protocol settings Upon completion you ll notice that the camera s icon in the Navigator changes from a fixed camera icon to a PTZ camera icon Once you have marked a camera as PTZ you can now control it using the PTZ Controls or with mouse commands in the video tile To control a PTZ camera using the PTZ Controls Load the PTZ Camera into the Viewer and select it Click the PTZ icon on the Controller toolbar and the PTZ dialog will open Adjust the dialog to optimize video viewing Figure 47 PTZ controls Preset Positions Tours 1 Go To No Name Use the controls to move the PTZ Cameras as well as zoom focus auto focus and iris Set the speed to the appropriate level for your network and operations You can also go 54 TruVision Navigator 5 0 User Manual Chapter 3 Operation to name and set presets and return cameras to tour on certain devices See the device specific chapters fo
113. nd outlines the types of video by color i e alarm is red For periods marked as Unknown the device may may not have recorded video available It was just not tagged with a specific type per its device configuration parameters Double click on colored areas in disk analysis and the video will begin to play in the Viewer By multi selecting the checkboxes to the left of each camera name you can achieve synchronous playback across those selected cameras Once video is playing in the Viewer you can manage and export it as normal See the device specific chapters for more detail on what types of video tagging is available per device TruVision Navigator 5 0 User Manual 63 Chapter 3 Operation Firmware upload TruVision Navigator offers the ability to upload firmware to devices remotely You can do this per device or in bulk fashion across many like devices To upload firmware to device s either right click on the device in the Navigator and select Upload Firmware or right click on the Devices node in the Navigator and select Bulk Firmware Upload The Firmware Upload dialog will appear Select your source device type browse for the applicable firmware and select the destination device s for the firmware upload Remember TruVision Navigator does not do a file format check on the firmware file so ensure it is the proper file for that device type In addition the firmware file must reside on the local machine It cannot be
114. ndows 8 without SQL installed i Must install all the important updates from Microsoft ii Install WinPcap 4 1 2 manually prior to or after installing Navigator iii Enable IIS Internet Information Services from Control panel Programs and features Turn Windows Features on or Off IIS with all belonged its components underneath iv Navigator will install SQL 2008 express when detecting no SQL installed in the machine Windows 8 with SQL2008 Express R2 SP1 or SP2 installed i Must install all the important updates from Microsoft ii Install WinPcap 4 1 2 manually prior to or after installing Navigator iii Enable IIS Internet Information Services from Control panel Programs and features Turn Windows Features on or Off IIS with all belonged its components underneath iv Navigator will allow user to use existing SQL 2008 Express 2 To make the WinPCAP compatible with Windows 8 a b 9 Right click on WinPcap exe file Select Properties Compatibility Check Run this program in compatibility mode for Select Windows 7 and click Apply Right click on WinPcap exe and select Run as Administrator TruVision Navigator 5 0 User Manual 35 Chapter 3 Operation Adding a Single Device Add a single device to the Navigator by doing the following Click the Add Device button in the Navigator Drop down menu displays with the following options Add Manually Add Via Discovery Tool Adding Dev
115. necessary and take note of the path where the database backup file will reside The Administrator should copy or move this file to a safe location Upon initiation of the backup refer to the Tasks panel for status After successful completion your database backup file will reside at the designated location 96 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Figure 77 Backup Database Dialog Window Backup Database Your database backup file will be saved to C Program Files Microsoft SQL Server MSSGQL 2 MSSQL Backup on machine GENA V2 Copy this file to a safe location for future restores Database Backup Filename Note An existing file of the same name will be overwritten i ee eee To restore the TruVision Navigator database right click on the TruVision Navigator Server node and select Database Restore The Restore Database dialog will appear Ensure that a copy of the backup database file has been placed in the directory listed on the form Enter the exact name of the file in the text field provided If you are restoring the database to a SQL instance that requires SQL authentication credentials enter them Otherwise use the default setting Upon initiation of the restore refer to the Tasks panel for status Once you see the Restore Task in the Task panel logout of the application Log back in and your database should be restored Figure 78 Restore Database Window Res
116. ng the default language the device names and folders will remain in the language that they were first named They are not translated dynamically You can rename the devices and folders after the default language change has taken place Due to the different lengths of words in different languages the buttons in the application may show abbreviations for a word Simply position the mouse over the abbreviation on the button to see the full translation of the word TruVision Navigator 5 0 User Manual 75 Chapter 4 TruVision Navigator Settings User Management amp Client Software Delivery Overview With Multi client client server installations of TruVision Navigator PCs on the same network with the TruVision Navigator Server have the ability to download the TruVision Navigator Client This alleviates the need for an Administrator to physically ship media or visit the PC s site to install the client software Remember Remote distribution of client software is NOT available for the Standalone Direct Database Connection installation option The person installing the client software must have administrative rights on the machine to perform the client installation The mechanism for delivering the client software is slightly different if you use the SMTP capability within TruVision Navigator If you use the SMTP capability the entire process of adding a user and distributing the client software is automated If you do not use the SMTP
117. nstall a new traditional Client Server instance of TruVision Navigator on your computer do the following Place the TruVision Navigator setup exe program on the desktop of the PC Launch the InstallShield Wizard from the auto run page or double click the TruVision Navigator setup exe to begin the installation The Welcome window displays 16 TruVision Navigator 5 0 User Manual Chapter 2 Installation Figure 7 Installation Shield Wizard Welcome to the Install Wizard for TruVision Navigator The InstallShield Wizard will install Tru ision Navigator on your computer To continue click Next Click Next The Choose Destination Folder window displays Figure 8 Choose Destination window Choose Destination Folder Setup will install TruVision Navigator in the following folder To install to the folder below click Next To install to a different folder click Browse and select that folder Destination Folder C SUTC Fire amp Security TruVision Navigator InstallShield Browse for a destination folder for the TruVision Navigator payload or accept the default location and click Next The Database Connection Model window displays TruVision Navigator 5 0 User Manual 17 Chapter 2 Installation Figure 9 The Database Connection Model window F TruVision Navigator InstallShield Wizard coax Database Connection Model Select the Database Connection Model that best suits your needs
118. nual To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications 139 Appendix A Device Settings Feature Support Notes Bulk Configuration Yes Remote Reboot Yes IP Cameras UTC CamPlus2 IP Models Adding the UltraView IP or Encoder to th
119. o the new seek time Snapshot Yes Local Record Yes The device only supports local record for one camera at a time If user has a local recording going and tries to initiate another camera from the same device the original local recording will be stopped and a then the new local recording will begin Instant Replay Yes Disk Analysis Alarm Disk analysis takes approximately 30 60 seconds Motion depending on the amount of recorded data on the Video Loss peVIge Unknown Video Export Yes The file size approximation in the Collector for video export is not accurate for this device TruVision Yes video proprietary file format Navigator Player PTZ Control Yes Focus Iris Control Yes Presets Yes Tours No Go To and Record is not supported Camera Search Alarm Text search is not supported Event Motion Motion Yes get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera on the Cameras Tab 122 TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Audio Yes There is 1 audio input per channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Cameras Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play
120. of Type drop down menu Browse and locate the txt export file that you have saved and click Open Figure 39 Address Book import Please select file to import Look in Desktop gt 2 pE My Documents Ets X My Computer My Recent my Network Places Documents 3 Desktop E 5 My Documents gs My Computer Co me x My Network Files of type WaveReader txt vs Your successfully imported devices are instantly placed by default in a newly created import folder with a time date stamp These devices have been imported as off line TruVision Navigator 5 0 User Manual 43 Chapter 3 Operation devices signified by the red X on the device To connect to an off line device right click on the device and select Connect Figure 40 Address Book import Offline devices gt d gt r v v 7 gt r gt D x P Sy 44 TruVision Navigator 5 0 User Manual Chapter 3 Operation Organize the Navigator The Navigator allows you to organize your devices in a logical manner As systems get a larger this will enable you to find your devices and cameras more easily To organize your Navigator do the following In the Navigator click the Add Folder button This creates a new folder Enter a name for the new folder and press Enter To add a sub folder within the previously created folder right click on the parent folder and select Add Folder from the context m
121. ol 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable Default admin 1234 We recommend changing this default password at Username time of installation Password Compression H 264 Connection TCP Types UDP Streaming Limits 48 Live or Playback streams If connection lease is transferred among users simultaneously with a maximum of 6 when connection limit is reached the user whose streams per channel connection is taken will be disconnected from the device and all videos closed see Connection Manager Stream Overlay Camera Name Date and Time High Low No Bandwidth Dual Streaming Yes 132 TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Stream Nomenclature Playback Controls Digital Zoom Snapshot Local Record Instant Replay Disk Analysis Video Export TruVision Navigator Player The Mainstream is referred to as On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x Slow motion 1 0x 0 5x 0 25x 0 125x 0 0625x Yes Yes Yes Yes Alarm Motion Recorded Unknown Yes Yes TruVision Navigator 5 0 User Manual Event S
122. on Bulk Configuration Yes Remote Reboot Yes To upload firmware to this device via TruVision Navigator download the firmware file with file extension tgz Extract the tar file to your desktop from the tgz Right click on the device in the Navigator and select Upload Firmware Browse for the tar file when prompted Execute the upload Remember the Local Scheduling Service needs to be running After TruVision Navigator reports firmware upload success in the Task Panel the device will require 1 2 minute wait before the user can reconnect to the device Does not currently support remote configuration of resolution for recording DDNS when enabled usually causes the box to slow down when getting setting configuration Closing video tiles while the device is rebooting will cause TruVision Navigator to freeze and require the user to log back into the application TruVision Navigator 5 0 User Manual 127 Appendix A Device Settings TruVision TVR40 DVR Feature Support Notes Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming 128 Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable Administrator 3477 H 264 TCP UDP 24 Live or Playback streams simultaneously with a ma
123. on DVR10 TVR10 TruVision DVR11 TVR11c TruVision DVR11 TVR11 TruVision SVR SymDec 16 plus 4 SymDec 4 SymDec 1 SymSafe Pro Series SymSafe Basic Series DVSRxU DVMRE CT Triplex Series DVMRE CT II Series DVMRE PRO Series DVMRE ezT Series DVMRE CS Series DVMRE CD Series StoreSafe Series StoreSafe Pro II Series StoreSafe Advanced Series DSR DVSE Series Chapter 1 Overview V3 0 build 100416 V3 0 build 100416 FW 8000 0453 0329 0552 4723 2 0 Build 090722 and 2 2 Build 091210 1 0m 1 0k 7 0 825 1 46r 1 47k 1 51e 1 52b and 1 53 1 47e and 1 48a 1 47e and 1 48a 1 27b 1 28i 1 30b 1 31 b and 1 32 1 27b 1 28i 1 30b 1 31 b and 1 32 V2 3 build 091110 V2 31S 5 68a 5 69 5 71 and 5 72 6 28a 6 29 6 31 and 6 32 5 68a 5 69 and 5 71 5 68a 5 69 and 5 71 5 21 3 24 5 68a 5 69 5 71 and 5 72 6 28a 6 29 6 31 and 6 32 6 28a 6 29 6 31 and 6 32 2 23d and 2 24a 1 20g 1 41w and 3 04 TruVision Navigator 5 0 User Manual Chapter 2 Installation Architecture TruVision Navigator is made up of 3 components e Client e Services e Database The TruVision Navigator architecture is flexible enough to allow all 3 of these components to co exist on the same PC i e a single Windows 7 machine in small scale environments As well TruVision Navigator allows each of these 3 components to operate on separate machines i e a virtual server for Services a dedicated datab
124. on Navigator will store your data using the integrated database D No Truvision Navigator will use Microsoft SOL Server May require help from your System Administrator or IT Support After the database is selected upgrade confirmation screen displays Figure 22 Upgrade Confirmation window Upgrade confirmation Please review your installation choices below Use the Back button as necessary to make changes Click Next to begin installation Install Type Upgrade Previous Client will be Uninstalled Previous Server will be Uninstalled Install Directory C Program Files x86 Interlogix TruVision Navigators Connection Type Direct SQLITE Database SQLite Settings Database Name TruNav5_0 db Click next on the upgrade confirmation screen to proceed with installation Once the installation is finished the nstallation Complete screen displays TruVision Navigator 5 0 User Manual 25 Chapter 2 Installation Figure 23 Upgrade Confirmation window InstallShield Wizard Complete The InstallShield Wizard has successfully installed Tru ision Navigator Click Finish to exit the wizard Cancel 26 TruVision Navigator 5 0 User Manual Chapter 2 Installation Initial Login After successful installation launch TruVision Navigator using one of the following methods e Double clicking on the TruVision Navigator icon on your desktop e Access the Start menu All Programs and TruVision Navigator Whe
125. ot If you do NOT have access to SMTP you can still deliver the client software remotely However there are a few additional steps you must engage in around delivering the Client Download URL and login credentials to the user TruVision Navigator 5 0 User Manual 81 Chapter 4 TruVision Navigator Settings First validate that there is no SMTP configuration in TruVision Navigator by right clicking on the TruVision Navigator Server node and select Properties Ensure that the SMTP Server IP Address is empty Second when adding a user the Administrator will have to generate a username and password for the user himself Figure 62 Add User Window User will be prompted to set new User Name and Password after login Usemame bamin Password Confirm Password tee Email Address bamin systemflux com Third the Administrator has to deliver the user s login credentials and Client Download URL to the user via phone or through private email An example of this information is listed below You can cut and paste the Client Download URL from the TruVision Navigator Server Properties dialog general Tab Remember to assign the user s permissions or he she will not be able to login Finally if you do not want to use the remote software distribution feature you can physically load the client software on PCs by doing the following Download the ClientInstall exe from the Client Installation web page and place it on a thumb drive o
126. our custom panel layout upon logout and restore you to that same point when you log back in The Navigator panel is the central administration area in the software and allows you to quickly search and access any device or camera in your system The Navigator features double click or drag n drop capability to view cameras or devices as a whole By right clicking on any object in the Navigator you will be exposed to a number of operations that can be performed on the object These include health diagnostics device configuration disk analysis properties search firmware uploads and more This panel is permission based so if you do not have rights to perform certain actions you will not see the options The Viewer panel allows you to view both live and recorded video from any video source in the system to verify and act on the content It contains live or previous recorded videos that can be launched from the Notifier Navigator or Collector Users have several tile layouts to choose from when arranging the video sources Standard tile layouts include 1x1 2x2 3x3 4x4 and 5x5 We also support a Custom Tile Layout with 1 large tile and 7 smaller surrounding tiles for additional flexibility Double clicking in any single tile will bring that video to full screen Double clicking the video again will restore the video to the previous tile layout As well Instant Replay is available from the video tile itself by clicking on the Instant Rep
127. ox Configure device remotely via TruVision Navigator with the right click configuration feature NTP Configuration required Add purchased SVR server and camera licenses via Licensing Tool located in Help menu 165 Appendix A Device Settings DVR HYBRID DVR NVR Not applicable analog cameras are physically connected to the device in Step 2 STEP 7 ADDITIONAL CONFIGURATION 166 Analog Cameras Not applicable analog cameras are physically connected to the device in Step 2 They will automatically show up under the device in the Navigator upon addition to TruVision Navigator IP Cameras IP cameras that were added via the device OSD in Step 2 will automatically show up under the device in the Navigator upon addition to TruVision Navigator IP cameras that were not added via the device OSD can be added via TruVision Navigator s Add IP Camera Form Manually or via Discovery Tool UltraView or TruVision Encoders and IP Cameras UltraView or TruVision Encoders and IP cameras that were added via the device OSD in Step 2 will automatically show up under the device in the Navigator upon addition to TruVision Navigator TruVision Navigator will pull the camera configuration check for valid settings based upon TVR6O0 limitations and after the compare either push a default NTSC or PAL configuration to the UltraView Encoders and IP cameras or use the existing validated configurat
128. password at time of installation If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager 109 Appendix A Device Settings Feature Support Notes Stream Nomenclature Playback Controls Snapshot Local Record 110 The Main stream is referred to as On Screen Display Schedule Web Browser Main stream TruVision Navigator Main stream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream The Event stream is referred to as On Screen Display Event Web Browser Event TruVision Navigator Event The Time Lapse stream is referred to as On Screen Display Time Lapse Web Browser Time Lapse TruVision Navigator Time Lapse Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x Yes Yes The Sub stream Event and Time Lapse streams are derivative configurations of the Main stream Typically the Main stream is recorded on a schedule the Event stream is recorded on Event the Time Lapse stream is recorded continuously and the Sub stream can be viewed Live Frame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches
129. pecified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes Focus Iris Control Yes PTZ protocol ge RS 485 does not support Focus and Iris commands in this release Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Text Search is not supported on the device Event Motion Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There are 16 audio inputs per device 1 per channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play 138 TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm Video Loss Motion Disk Full Disk Failure Health Diagnostics IP Address MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Firmware Upload Yes Bulk Firmware Yes Upload Device Yes Configuration TruVision Navigator 5 0 User Ma
130. phone is located Enabling audio on the device is a global setting Access the setting by going to the device configuration and enabling the G711 audio option on the Audio Setup Tab If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer the audio will play TruVision Navigator 5 0 User Manual 101 Appendix A Device Settings Feature Support Notes Notifications Alarm DVMRe Pro DVMRe CT or DVMRe CTII to Video Loss setup these devices to send TCP notifications Disk Full get the configuration of the device Under the Alarm menu go to Notification and make sure Disk Failed Health Diagnostics 102 Authentication Lock Up Device Powered Up Fan Failed Abnormal Temperature IP Address MAC Address Model Name Serial Number Firmware Version Device Time Date HDD Capacity Gb Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Record Time Left Video Stored Hours Power on Duration Device Export Time Left the notification method on the page is set to TCP Enable each of the notifications using the radio buttons Set the Primary host to the IP address of where the TruVision Navigator Server services are located NotificationWriter and NotificationProcessor Set the port as the same port as you set on Notifications Tab of the TruVision Navigator Server Properties dialog Click Save for the device configuration changes to be sent to the device
131. ported devices and firmware versions section of this document Adding Devices via Discovery Tool Once Add Via Discovery Tool option is selected device discovery window will display Device discovery window provides a list of available devices in the network To add devices to the Navigator select one or multiple devices from the list and click Add Your device should appear under the Device node in the Navigator panel Note Discovery Tool will attempt to add devices by using their default credentials If the credentials of a device are previously changed from default values device is still going to be added to the device tree but will be shown as offline In this case updated credentials need to be applied manually by user from the device properties or configuration menu with a right click on the device Once the recorder shows online expand the device icon to view your cameras If you chose to add the device offline via the Add Device Offline checkbox your device will appear in the Navigator with a red X on it You can bring the device online by right clicking on the device and selecting Connect Upon successful connection the Navigator will populate the respective cameras under the device TruVision Navigator 5 0 User Manual 39 Chapter 3 Operation Figure 37 Connect to off line device If you have channels on a DVR that will not be used you can mark them as unused so they do not appear in the Navigator under the DVR To do
132. r E User Account Created e g 0 Ou C mof l Fle cdt View Insert Toos Hep be Save Previous W Next f Attach yHTML amp Prit Y Spelling From TruVision Navigator Server lt TruVisionNavigator fs utc com gt To mjchiavacci yahoo com Subject User Account Created THIS IS AN AUTO GENERATED EMAIL DO NOT REPLY TO THIS EMAIL Your user account has been created in TruVision Navigator Below are temporary credentials to log into TruVision Navigator Download URL http ADMIN PC ClientNewlnstall aspx Temporary Username mijchiavacci yahoo com Temporary Password jNNmz1e3L Upon your initial login with these temporary credentials TruVision Navigator will enable you to choose your own username and password If the above link does not work please contact your system administrator regarding potential firewall issues Thank you for using TruVision Navigator http ADMIN PC ClientNewInstall aspx Permission Model TruVision Navigator has two permission models Simple or Advanced The default for a new installation is the Simple model Simple model Administrators only have the ability to create edit and delete users and their corresponding permissions Advanced model Administrators have the ability to create edit and delete both users AND groups Groups allow you to scale user permissions in your system across many users For instance many users can be placed into a s
133. r Address THIS IS A MANDATORY FIELD After you have activated the TruVision Navigator Server s NTP Service enter the IP Address of the TruVision Navigator Server here See the TruVision Navigator User Manual on NTP for more information MTU Size This is the Maximum Transmission Unit setting which defines the data size of the packets pushed over the network Check with your IT Department to see if they have network limitations on packet size and adjust accordingly Tunnel Port This is the sole port used for communication command and control and video transmission between TruVision Navigator and the TVN40 3000 is the default but it can be edited here TruVision Navigator 5 0 User Manual 153 Appendix A Device Settings Feature Support Notes The Recording Tab The Alarm Tab 154 Recording Summary provides the user memana an overall recording summary for the pent Pomel device based upon what has been configured Storage Estimator allows the user to simulate number of days of storage based upon total device bandwidth usage Camera Stream Detail provides the user a Summary by stream of the configuration details This is not editable Users must right click on the camera in the Navigator and select Configure Camera to change these settings Pre and Post Event Recording select the minutes here for pre and post event recording Auto Delete set the retention period for record
134. r applicable functionality Note PTZ control responsiveness will vary depending upon the frame rate resolution and quality of the video stream D1 30FPS Quality 9 will afford you the most responsive PTZ control over the network Weigh PTZ control responsiveness with your storage requirements to find the best fit You can also balance the PTZ speed setting with the stream configuration to find the best fit To control a PTZ camera using mouse commands within the video tile Load the PTZ Camera into the Viewer and select it Place your cursor in the center of the Viewing tile Left click and hold the mouse then drag to the right left up or down Notice the further from center the cursor gets the faster the camera will move Right click and hold the mouse then drag up or down to zoom in and out with the camera Users also have the ability to link a PTZ camera s presets into a sequence based upon a specific order and dwell time These sequences can be managed and tested by right clicking on the PTZ camera in the Navigator and selecting Preset Sequences Manage Sequences Figure 48 PTZ preset window Close PTZ TVR10 Camera 01 Sequences Presets Preset Order Sequencel Hallway Dwell Time s Create New 2 Outside T Oiii 3 Front Door Hallway 5 Dutside 5 S Front Door 5 8 9 These sequences can be activated by right clicking on the PTZ camera in the Naviga
135. r other media Physically deliver the exe file to the specific PC Run the ClientInstall exe and follow the installation prompts the Clientinstall exe file is preconfigured to point to the server that it was obtained from Login with the credentials for that user 82 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings inactivate a user For whatever reason an Administrator may want to inactivate a user from the system TruVision Navigator does not delete users from the database The user is simply placed in an Inactive status and all rights to the system are revoked To make a user inactive right click on the user under the Users node in the Navigator and select Inactivate User Click Yes when prompted with Are you sure you want to inactivate this user Inactive users will be removed from the Users node in the Navigator unless you right click on the Users node and select Include Inactive Users The Inactive User icon is shaded grey while the Active User icon is shaded blue To view all users in the database active or inactive in a list right click on the Users node and select Show User List The Users dialog will appear All of the columns in this dialog are sortable so you can find users quickly Double click on any user row to view that user s properties dialog Figure 63 Users Window First Name Last Name a Email Address Active Comments hin hin ee ee eos ee bruceamin bamin systemflu
136. r settings e SMTP Setup e Permissions Model e Authentication Complexity e Instant Replay e Custom Help Link e Server URL e Client Download URL SMTP Setup Simple Mail Transfer Protocol SMTP is a de facto standard for email transmissions across the Internet TruVision Navigator Server can be configured to use an SMTP server to send automated email messages with Client Download URL Username Password to users when they are created in TruVision Navigator and when their login credentials Username Password need to be reset in the system by an Administrator If SMTP is not setup this information will need to be delivered via an alternative method i e phone or personal email Enter the SMTP Server IP Address the port any username password credentials that may be mandated by the SMTP server you are using and SSL if necessary Test this setup by clicking Test and entering the email address of where you want the test message sent Check the application status bar for feedback on the test As well check your email to ensure there is a test message from the TruVision Navigator Server confirming proper setup of the SMTP server You should see an email like the one below After several minutes if you still have not received the message check your Junk Mail folder to see if the email was classified and stored there TruVision Navigator 5 0 User Manual 69 Chapter 4 TruVision Navigator Settings Figure 58 Test Email Window
137. r the Diagnostic Polling Start Time and Interval Enter the retention period for the length of time to keep the health diagnostic polling data in the database and click OK Finally restart the Diagnostic Polling service from the Services dialog for the automated polling to begin Remember if any of these values are changed please restart the Diagnostic Polling service via the Services dialog for the changes to take affect restarting the service in services dialog is only required on client server type installations Once manual snapshots or automated health diagnostic data has been captured that data is stored in the TruVision Navigator database That data is now searchable by users to aid in maintaining up time of the system TruVision Navigator 5 0 User Manual 95 Chapter 4 TruVision Navigator Settings Remember if you are searching in the Navigator for health diagnostic information and no results can be found you most likely have not setup your automated polling or runa manual diagnostic against a single device To review health diagnostic data for all devices right click on the Devices node in the Navigator and select Run Health Diagnostics The Diagnostics dialog will appear Use the filters and date parameter to pinpoint your search You can export the contents of the dialog to csv via the Export to CSV button for case management work orders or issue resolution documentation Figure 76 Diagnostics Window
138. rame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video 129 Appendix A Device Settings Notes Feature Support Disk Analysis Alarm Motion Recorded Unknown Video Export Yes TruVision Yes Navigator Player PTZ Control Yes Focus Iris Yes Control Presets Yes Tours Go To Record Camera Search Alarm Event Motion Motion Yes Audio Yes 130 Video Loss is not supported in disk analysis Disk analysis takes approximately 45 to 90 seconds depen
139. ration after Cameras Recording Alarm Network Notifications System Camera 1 v Camera not in use Title Camera 01 v Display Title Settings Adjust Video Events Brightness 128 V Motion Detection Contrast 128 s Video Loss Saturation 128 G Hue 128 Camera Tampering 7 Display Date and Time Privacy Masking Date Time Format MM DD YYYY x Copy these camera settings to other cameras PTZ Rules PTZ Protocol GE AS 485 x Event Type Motion Detection m Full Screen 7 Notify me PTZ Address 0 Buzzer Trigger Alarm Out PTZ Enabled 1 Event Areas will not be copied Schedule Configure Now eremm CGE CE GENav3 1 E Chapter3_GN31_Ope I GEnav Device Chapt C SRo 12M TruVision Navigator 5 0 User Manual 59 Chapter 3 Operation There are 3 sections in the Bulk Configuration dialog Source Settings and Destination Source this is where you select the device type of the devices you want to configure As you select different device types the destination list will toggle in real time to show the applicable like devices in the system Settings initially a configuration template will appear for that device type selected in the source This generic template will show all of the necessary configurations for that device type but won t have any values populated in the
140. readcrumb and the parent will show a grey breadcrumb The table below describes this feature in detail Table 9 Permission breadcrumbs A blue breadcrumb indicates that there are express permissions granted on that node These permissions are inherited by the children nodes underneath the parent node A grey breadcrumb indicates that there are express permissions assigned o a child of the parent node but not at the parent node itself his serves as a quick visual cue for the Administrator to find express permissions granted to a user on devices buried in the Permission Tree If you continue to expand all of the grey breadcrumb nodes you will eventually arrive at the camera or device with one or more express permissions denoted by the blue breadcrumb Remember permissions within TruVision Navigator can be as simple or as complex as you like Very simply an Administrator can grant permission to users across all devices in the system by applying those permissions at the TruVision Navigator Server node parent and let them cascade across all child nodes in the system On the other hand an Administrator can grant permission from the child nodes up for granularity and control within the system Groups will also come into play to ease the task of permissions in the system Partially Automated Client Software Delivery Remember that the process for delivering the client software is slightly different whether you choose to use SMTP or n
141. ruVision Navigator and ensure the Motion checkbox is enabled and click Save The TVN40 is automatically configured to push its notifications to TruVision Navigator when the device is added in the Navigator The notifications are pre configured to be pushed over port 4444 which is not editable This port is listed as the TCP Listener Port for the TVN40 on the TruVision Navigator Server Properties Dialog Notifications Tab 147 Appendix A Device Settings Feature Support Notes Health Diagnostics Firmware Upload Bulk Firmware Upload 148 Host Name IP Address Subnet Mask Gateway MAC Address NIC Name NIC Type Equipment Name Model Name Serial Number Hardware Revision Firmware Version Build Date Device Date Time Memory Size Number Of CPUs Number of Power Supplies Diagnostic Date Time Device Responded Power On Duration Fan Status Device Temperature C Device Temperature F HDD Status Running Voltages Total Device Health Logical Disk Count Logical Disk Volume Name s Logical Disk Device Name s Logical Disk Number s Logical Disk Serial Number s Logical Disk s Total Space Logical Disk s Free Space Physical Disk Count Physical Disk Size s Physical Disk Model Name s Physical Disk s Partition Count Yes Yes TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Device Yes Allow at least 2 minutes between TVN40 Configuratio
142. ruVision Navigator 5 0 User Manual 65 Chapter 3 Operation To perform a camera search right click on the camera in the Navigator and select Search The search dialog will appear From the search dialog you can specify the video type and time date range and upon clicking Search the results will appear in the table Click the hyperlinked start times to review the video in the Viewer Figure 56 Search dialog Search TVR10 Planet Earth1 X 66 Search By O Alarm Text Select Date Time Alarm Event Motion Start Time 6 1 2010 1 39 19 AM End Time 6 1 2010 44019PM Start Time Overlay Text on Video End Time 6 1 2010 1 47 57 AM 6 1 2010 2 02 45 4M 6 1 2010 2 02 45 AM 6 1 2010 2 22 07 AM 6 1 2010 2 22 07 AM 6 1 2010 2 35 52 4M 6 1 2010 2 35 52 AM 6 1 2010 2 54 19 AM 6 1 2010 2 54 19 AM 6 1 2010 3 10 05 AM 6 1 2010 3 10 05 AM 6 1 2010 3 33 56 AM 6 1 2010 3 33 56 AM 6 1 2010 3 48 21 4M 6 1 2010 3 48 21 AM 6 1 2010 4 06 43 AM 21 2010 4 06 43 AM 6 1 2010 4 27 58 AM 6 1 2010 4 27 58 AM 6 1 2010 4 40 09 AM TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings For both the standalone and multi client installation models you have the ability to configure the TruVision Navigator Client and Server for specific features To configure the TruVision Navigator Client and Server right click on T
143. ruVision Navigator Server in the Navigator and select Settings The Settings dialog will appear TruVision Navigator 5 0 User Manual 67 Chapter 4 TruVision Navigator Settings Figure 57 Settings Window Client Server Notifications Health Diagnostics SMTP Server Port Usemame optional Password optional SSL Pemission Model Authentication Complexity Instant Replay Custom Help Title Custom Help Link Server URL Client Download URL Client Settings Client tab of Settings Window provides following client settings 68 Preserve Video Aspect Ratio Helps keeping the video aspect ratio if selected Use of Video Card Hardware Acceleration Enables use of hardware video acceleration if the system is equipped with such an hardware Enable Audio From Devices Enables the use of audio from remote devices Show Me if My Navigator Needs To Be Synced Notifies user to sync the Navigator Client if there are changes applied to the server Auto Switch to Alternate Stream 4x4 and 5x5 Layout Helps reducing the CPU and network usage when user is in 4x4 or 5x5 layout mode When the tile is maximized for full screen view it will show primary stream and will convert back to alternate stream when the view is converted back to 4x4 or 5x5 view TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Server Settings Server tab of Settings Window provides following serve
144. s Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Text Search is not supported on the device Event Motion Motion Yes get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There are 16 audio inputs per device 1 per TruVision Navigator 5 0 User Manual channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play 111 Appendix A Device Settings Feature Support Notes Notifications Health Diagnostics Firmware Upload Bulk Firmware Upload Device Configuration 112 Alarm Video Loss Motion Disk Full Disk Failure IP Address MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes Yes Yes To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to recei
145. s not work please contact your System Administrator regarding potential firewall issues When installation is complete and you have rebooted your machine click on the TruVision Navigator icon on your desktop Login to the application using the credentials from the email You will be prompted to change those credentials upon initial successful login You will also be prompted to provide a challenge question and response that in the future will allow you to reset your own password without Administrator assistance Once inside the application you should see all of the devices in the Navigator per the permissions granted by the Administrator Remember when a new user is added to the system that user does not have any permissions assigned and therefore will not be able to login to the application You must assign user permissions before the user can login To assign permissions to a user right click on the user in the Navigator and select Properties The User Properties dialog will appear Click on the Permissions Tab TruVision Navigator 5 0 User Manual 79 Chapter 4 TruVision Navigator Settings Figure 61 User Properties Window ro User Properties P Details Permissions Connection Priority 0 T T ahs Onari wy Current Comection Prony 1000 Group Permission Override Permission Allow Deny Acknowledge Notifications Export Video Manage Devices View Device Diagnostics View Disk Analysis Vie
146. s per connection on 8 channel units maximum of 8 connections Camera Name Date and Time High Low Yes Bandwidth Dual Streaming Yes Stream Overlay Stream N A Nomenclature TruVision Navigator 5 0 User Manual Video and control port changes must be done from the front panel of the device We recommend changing this default password at time of installation If Connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from device and all videos closed High Low bandwidth stream switching is global and affects all cameras of a device Primary Alternate stream switching is global and affects all cameras of a device Alternate stream switching during Playback is not supported 121 Appendix A Device Settings Feature Support Notes Playback Controls Switch to Live When fast forwarding video and it catches up to Switch to Playback present time or Live video the video in the Pla viewing tile will remain paused until the user clicks y the Live button in the Controller No other Pause playback controls will work until the Live button is Frame Advance selected Fast Forward 2x 4x 8x 16x 32x 64x Live and Playback video will drop frames and slow Frame Reverse down if there is substantial network traffic Rewind 2x 4x 8x 16x 32x 64x When executing a seek operation for playback video will temporarily switch to live and then switch t
147. s should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications Email notification is not supported at the device level TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Device Yes Configuration Bulk Yes Configuration Remote Reboot Yes TruVision TVR11 DVR Feature Support Notes Default Ports Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable Default admin 1234 We recommend changing this default password at Username time of installation Password Compression H 264 Connection TCP
148. s via the Motion Configuration option associated with each camera Audio Yes There are 4 audio input per device That input can be mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play Bi directional Yes Audio TruVision Navigator 5 0 User Manual 119 Appendix A Device Settings Feature Support Notes Notifications Health Diagnostics Firmware Upload Bulk Firmware Upload Device Configuration 120 Alarm Video Loss Motion Disk Full Disk Failure IP Address MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes Yes Yes To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where
149. selected the audio will play Audio is not supported when switching to the Alternate stream Bi directional Yes Audio Notifications Alarm To setup the device to send TCP notifications for Motion cameras right click on the device in the Navigator Video Loss and select Configure Device On the Camera Tab s Event Section select the events you would Disk Full like to receive per camera On the Alarms Tab Hard Disk Error Remote Alert section the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5000 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications 126 TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Health Host Name Diagnostics IP Address MAC Address Equipment Name Model Name Hardware Revision Firmware Version Device Time Date Current Client Connections Record Status First Recorded Video Latest Recorded Video Video Stored Days Video Stored Hours Physical Disk Model Name Physical Disk Count HDD Status HDD Capacity Gb HDD Temperature C HDD Temperature F Firmware Upload Yes Bulk Firmware Yes Upload Device Yes Configurati
150. storage from the device itself Rename Device this allows the user to rename the TVN40 Properties this shows the Connection Details Capabilities and IP Camera information associated with the device 159 Appendix A Device Settings Feature Support Notes Troubleshooting Video Loss Troubleshooting No Board Troubleshooting No Folder 160 This means there is no video streaming from the IP Camera itself Things to consider Ping the IP Camera for Ethernet connectivity Potential IP Address conflicts on the network The bit rate for the stream exceeds bandwidth availability A single IP Camera has been added to multiple TVN40s Check the IP Camera Browser to see if video is loading there This means the TVN40 could not establish a connection with the IP Camera Things to consider Ping the IP Camera for Ethernet connectivity Potential IP Address conflicts on the network The username and password for the camera may be incorrect on the camera configuration form NTSC or PAL configuration may be incorrect Try restoring the default configuration of the camera via the Restore button on the camera configuration form This means there is no recorded video for the IP Camera per the specific date time Things to consider Check the record settings on the camera to see if it is recording The time sync may be incorrect between TruVision Navigator the TVN40 and
151. t server machine s CMOS clock Please ensure this clock is up to date If your system is open meaning it has Internet access you can still have the devices point to the TruVision Navigator NTP Service for time sync AND have the TruVision Navigator NTP Service point externally to a time reference server to maintain that system time This alleviates the maintenance of manually ensuring the time on the TruVision Navigator Server is up to date 32 TruVision Navigator 5 0 User Manual Chapter 2 Installation Figure 33 NTP Diagram Reference Time Server vath NTP Service _ Hi ee Camera 4 j NFR a N IP Camera s boy ie n c Tru Nov Sp With NTP Serce IP Camera DVR Windows 7 and Vista Local Scheduling Service If this is a Windows 7 or Vista installation you may experience issues with your Local Scheduling Service The Local Scheduling Service on the Client machine is responsible for executing all tasks on behalf of the Client These tasks include video exports firmware upgrades bulk configurations and database backup restores To be sure that you do not have issues you can perform the following steps below If you have Admin privileges on the machine Open up Windows Explorer and locate the directory where the TruVision Navigator application is installed By default TruVision Navigator is placed in C Program Files Interlogix Tru Vision Navigator f you changed that default pathway navigate to the re
152. tallShield Wizard Select Database Server Select the database server to install to Default Advanced Database Configuration Details Install a new instance of SQL Express with the following name Instance Name GENavSGLExpre Database Name GENav3_1 Select the default Database Server option and click Next Install a new database using Windows Authentication with the following name Note We do offer Advanced Database Installation settings To explore those settings select the Advanced option and proceed with the on screen instructions The Installation Confirmation window displays TruVision Navigator 5 0 User Manual Chapter 2 Installation Figure 12 Installation Confirmation Dialog r TruVision Navigator InstallShield Wizard Installation Confirmation Please review your installation choices below Use the Back button as necessary to make changes Click Next to begin installation Install Type New Install Install Directory C Program Files UTC Fire amp Security TruVision Navigator Connection Type Direct Database SQL Server Settings Full Instance Name ADMIN PC GENAVSGLEXPRESS Database Name DBInstanceName 4 InstallShield Review the installation confirmation page and click Next to proceed with the installation If you want to make changes use the Back button to go back and adjust your selections The Installation Complete screen displays
153. thumbnail will automatically display in the Collector Follow export operations as necessary to retrieve the local recording from the machine TruVision Navigator 5 0 User Manual 49 Chapter 3 Operation TruVision Navigator Player The TruVision Navigator Player is a standalone player that can be used to replay any video clip that has been exported using TruVision Navigator proprietary file formats include wvf mpc asf mp4 and drv This player should be copied to media along with the video clips for authorities It has a zero footprint meaning it will launch from the media itself and does not require installation to a machine After exporting video clip s from the Collector to the user defined location you can launch the TruVision Navigator player by double clicking the TruVision Navigator Player icon in the file folder where the video clips are located The player bin file must be in the same directory as the TruVision Navigator Player exe or the TruVision Navigator Player will not work Figure 44 Video Export window r Owes b gt Video Export pa xa Organize v _ Open Share with Burn New folder i Sk Favorites E Name Date modified Type E Desktop 20100302_161146_from_OC Weekly Front_on_192 168 0 106 mpc 2010 03 04 11 42 MPC File B Downloads _ 20100223_151314_from_OC Weekly Front_on_192 168 0 106 mpc 2010 02 23 6 38 PM MPC File Recent Places _ 20100113_1
154. to the video rendering performance within TruVision Navigator The better the video card the better video rendering performance you can expect Chapter 1 Overview Component Minimum Recommended High Notes Network Integrated PCIE Integrated PCIE Integrated PCIE The network interface 10 100 1000 10 100 1000 10 100 1000 card canbea performance bottle neck depending upon the throughput of the card If the card s throughput is less than the amount of data streaming to the machine you will experience performance issues Table 3 Client Hardware Performance Recording Stream configuration High Recom Minimu platform mended m Streams CPU Streams CPU Streams CPU DVMRe Resolution FPS CIF 100 25 70 50 50 50 StoreSafe Bit rate Variable Codec Wavelet SymSafe Resolution FPS D1 15 70 45 48 65 70 32 70 Bit rate 1 5 Mbps Codec MPEG4 SymDec 16 Resolution FPS D1 30 50 25 36 35 40 16 75 80 Bit rate 3 0 Mbps Codec MPEG4 TVR 10 Resolution FPS 4CIF 100 20 50 50 32 40 Bit rate 2 0 Mbps Codec H 264 TVR 30 Resolution FPS D1 15 100 75 80 25 75 80 18 75 80 Bit rate 1 5 Mbps Codec MPEG4 TVR 40 Resolution FPS 4CIF 8 100 35 100 50 40 75 80 Bit rate 1 5 Mbps Codec MPEG4 TVR 60 Resolution FPS D1 15 64 60 30 75 80 23 75 80 Bit rate 1 5 Mbps Codec MPEG4 Hit high bandwidth cap on 100Mb network interface card 8 TruVision Navigator 5 0 User Manual Server Softw
155. tor and selecting Preset Sequences and then the name of the sequence that was created TruVision Navigator 5 0 User Manual 55 Chapter 3 Operation Digital Zoom TruVision Navigator allows you to perform digital zoom in out functions to the live and recorded view To zoom in scroll up with the mouse wheel and to zoom out scroll down When in digital zoom mode you can click and hold the mouse left button to Navigate in the zoomed image Tampering Monitor TruVision Navigator is equipped with a tampering monitor that compares the current image with a reference image taken during the installation Tampering monitor keeps a record of each camera by taking a reference snapshot and restoring it in the database To open the tampering monitor right click on a recorder and select Tampering Monitor and Tampering Monitor window will display 56 TruVision Navigator 5 0 User Manual Chapter 3 Operation Figure 49 Tampering Monitor Cancra 10 i Canera 12 On the left hand side reference images will be listed with the date and time they were taken For the first time applications of this feature the reference images will be empty TruVision Navigator 5 0 User Manual 57 Chapter 3 Operation therefore user should click Update All to save the reference images By comparing reference images with live images located on the right hand side user can easily measure any tampering activity on each cameras Configur
156. tore Database Ensure that your backup file is located at C Program Files Microsoft SQL Server MSSOL 2 MSSGQL Backup on machine GENAY2 Please enter the full backup filename below SQL Authentication Use default sql authentication Username Password Schedule Help TruVision Navigator offers an easy to use Help function for more detailed system instructions You can also obtain TruVision Navigator version copyright and End user TruVision Navigator 5 0 User Manual 97 Chapter 4 TruVision Navigator Settings License Agreement information here Organizations have the ability to add their own custom Help or training link here to facilitate the adoption of the product Click on the question mark icon in the application status bar to launch the Help dialog Figure 79 Help Dialog Window Navigator Licensing TruVision Navigator has a licensing interface embedded to the Help screen The Licensing link will display the Licensed Features window for managing the TruVision SVR recorder base and camera licenses The Update license button will provide the license management screen where user can change the required licenses and add more licenses via a new license key purchased from Interlogix Interlogix cameras third party cameras and SVR physical servers can be swapped by a comparable product as long as the number of licensed devices in TruVision Navigator Server is not exceeded Applied licenses create a pool
157. tream is not supported on the device Frame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Video Loss is not supported in disk analysis Disk analysis takes approximately 15 45 seconds depending on the amount of recorded data on the device There will be approximately 4 seconds of additional video exported prior to the specified start time mp4 proprietary file format 133 Appendix A Device Settings Feature Support Notes PTZ Control Yes Focus Iris
158. ttons below Camera search TruVision Navigator allows you to search cameras for alarms alarms plus events motion and point of sale text related video For those searches the device must first be configured to tag the camera s video based upon those parameters which must be available in the device For instance to be able to search a camera for motion in TruVision Navigator the motion grid must be setup for that camera in the device and tagged for motion This device setup can be done remotely via the configuration capability within TruVision Navigator or from the device itself To search for video tagged with text enter the text string you want to search for and click Search Toggle the Overlay Text on Video checkbox to overlay the text on the video or place it beside the video This checkbox is dynamic so if you toggle it during playback the text will switch from overlay to side by side and vice versa it will take a few seconds to switch Remember that for text searches the device must be working in conjunction with a ProBridge The ProBridge acts as a bridge between the recording device and the Point of Sale POS device i e a cash register or ATM It essentially feeds the POS text data into the recording device where it is tagged to the applicable video Different devices support varying levels of camera search See the device specific chapters for more detail on what types of video data is available per device T
159. uVision Navigator has a Connection Manager that manages connection levels to devices as well as the Connection Priority of the user requesting such TruVision Navigator 5 0 User Manual 87 Chapter 4 TruVision Navigator Settings connections The Connection Priority range that you can set is from 1 to 1 000 with 1 being the top priority and 1 000 being the lowest priority When two users are in conflict for the same connection to the device the user who requests it first will get that connection Once the device has reached its connection limits the Connection Manager will begin to broker the connection pool based upon the Connection Priority Now when the next user requests a connection from the device the Connection Manager will allow the higher priority user the chance to either request or force the lower priority user off of the connection This is done via the Connection Manager window which automatically displays when conflicts occur Figure 69 Connection Manager Window Force Message Log Connection Manager Admin has requested the connection transter from Admin hee eon oenen Request from Admin to access 71 I need control of this camera ale Please Wait On the Permissions Tab you can assign permissions to the group across the devices in your system Remember these group permissions will affect all of the specific users that are members of the group 88 TruVision N
160. uninstalling Tru ision Navigator Yes want to restart my computer now No will restart my computer later Remove any disks from their drives and then click Finish to complete setup Finish Cancel Repeat these same uninstall steps for the TruVision Navigator Client application in the Add or Remove Programs window Note This process will remove all TruVision Navigator files and logs from your system No Registry edits are necessary to remove TruVision Navigator from the machine TruVision Navigator 5 0 User Manual 31 Chapter 2 Installation Network Time Protocol NTP Service The TruVision Navigator Server has the ability to act as an NTP Service for devices on the network you also have the flexibility to use other 3rd party NTP Services should you choose Enable the NTP Service in TruVision Navigator by going to Start All Programs TruVision Navigator Enable NTP Service This will enable the NTP Service on the TruVision Navigator Server You will need to configure the device s NTP Server field with the IP Address of the TruVision Navigator Server where this NTP Service is running Figure 32 Enable NTP Service dialog r The Windows Time service is stopping The Windows Time service was stopped successfully SC ChangeServiceConfig SUCCESS If your system is closed meaning no Internet access the devices configured to point to the TruVision Navigator NTP Service will use tha
161. up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Video Loss is not supported in disk analysis Disk analysis takes approximately 15 45 seconds depending on the amount of recorded data on the device There will be approximately 4 seconds of additional video exported prior to the specified start time mp4 proprietary file format TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Focus Iris Yes Control Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Text Search is not supported on the device Event Motion Motion Yes get the conf
162. ustom Help title there Click on the link to access the content Server URL For Multi client installations client server the Server URL is the network location of the TruVision Navigator Server This is the URL that TruVision Navigator Clients use to communicate with the TruVision Navigator Server For Standalone installations Direct Database Connection this field will be disabled as no other networked TruVision Navigator clients can connect to this instance of the TruVision Navigator Server Client Download URL For Multi client installations client server the Client Download URL is the network location of the TruVision Navigator Client software package Administrators can deliver this URL to new users in order to download the Client software remotely from the TruVision Navigator Server If SMTP see below is in use this is done automatically for the Administrator during user setup For Standalone installations Direct Database Connection this field will be disabled as no other networked TruVision Navigator clients can connect to this instance of the TruVision Navigator Server Default Language TruVision Navigator will automatically read your PC s language setting and display that language in the application if it is supported If the language is not supported TruVision Navigator will default to English Changing the language setting on your PC will take effect the next time you log into TruVision Navigator After changi
163. ve and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Bulk Configuration Yes Remote Reboot Yes TruVision TVR10 DVR Feature Support Notes Default Ports Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable Default admin 123
164. vigator 5 0 User Manual Figure 26 User Account Challenge Dialog Chapter 2 Installation Uninstall To uninstall TruVision Navigator do the following Launch the Add Remove Programs application from Windows Control Panel Navigate to TruVision Navigator Server and click on the Remove or Uninstall button Figure 27 Add or Remove Programs window Eh RE gt Conio Panei gt Programs gt Programs and Fentures Control Panel Home View installed updates Turn Windows features on or off Name R iS O SQL Server System CLR Types J SQL Server System CLR Types Synaptics Pointing Device Driver a Uninstall or change a program Organize Uninstall Roxio Creator Starter Skype 5 10 StickyNotes SyncUP TrustedID lf TruVision Device Finder TruVision Navigator To uninstall a program select it from the list and then click Uninstall Change or Repair Publisher Roxio Skype Technologies S A Microsoft Corporation Microsoft Corporation Dell Synaptics Incorporated Nero AG TrustedID company Installed On 5 15 2012 9 5 2012 6 1 2012 6 1 2012 5 15 2012 5 15 2012 5 15 2012 5 15 2012 6 1 2012 Size 1 63 GB 19 4 MB 813 KB 890 KB 46 4 MB 288 MB i Version 12 1 77 0 510 116 10 1 2531 0 10 1 2531 0 15 135 0 15 3 22 0 10 2 16100 a _UTC Fire amp Security 1 24 2013 552 MB 2 Windows Live Essentials 2
165. vised location now Open the ClientInstaller folder and find the TruVision Navigator Client exe Right click on the executable and select Properties Click on the Compatibility Tab and check the Run the program as an administrator option Click OK Login to the application and begin using TruVision Navigator TruVision Navigator 5 0 User Manual 33 Chapter 2 Installation Figure 34 TruVision Navigator Client Properties m GENavClient Properties General Compatibilty Security Details Previous Versions if you have problems with this program and it worked correctly on an earlier version of Windows select the compatibility mode that matches that earlier version Help me choose the settings Compatibility mode E Run this program in compatibility mode for Windows XP Service Pack 3 Settings E Run in 256 colors E Run in 640x 480 screen resolution E Disable visual themes E Disable desktop composition E Disable display scaling on high DPI settings il Privilege Level Change settings for all users C Coes Ct J If you do NOT have Admin privileges on the machine contact your Administrator to turn off the User Account Control UAC for the user who will be running the TruVision Navigator Client To do so have the Admin perform the following steps Click the Start button and under the Start Search sect
166. w Notifications Watch Live Video Watch Playback Video Watch Video HB W ERA SBOEaBARBaS GPE Reoaaaaes ee Lage Sel apy A ee et nee og ME ae PP oe Qa ao Qo 0 O O a Qo oO 1 re Ms Me Me Ms Mee Ms Me ee Ms Be a se es Highlight the TruVision Navigator Server node in the device tree and allow deny the permissions for this user in the Permission section If your Permission Model is set to Simple only users you will only see the Allow column If your Permission Model is set to Advanced both users and groups you will see both the Allow and Deny columns 80 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings As you do this the permissions you are granting will cascade down to all of the devices that you have listed under the TruVision Navigator Server A blue breadcrumb will appear on all of the folders devices and cameras that the user has permissions When assigning permissions you have the ability to specify whether the permission is applied at the parent or child node Granting permissions at a parent node will cascade those permissions down to the child nodes For example granting permissions at the TruVision Navigator Server level will cascade down over all folders devices and cameras beneath it These are indicated with a blue breadcrumb Conversely granting permissions at the child node will not change permissions up at the parent node In this case the child node will show a blue b
167. x com michiavacci ya Michael Chiavacci mjchiavacci yahoo com This list is read only Double click a user to edit properties Restore an inactive user When an Administrator needs to restore an inactive user in the system right click on the inactive user under the Users node in the Navigator and select Activate User You can also right click on the inactive user under the Users node in the Navigator and select Properties and use the Reset Account button on the Details Tab Finally you can launch the user list and double click on the user for the Properties dialog to appear and again use the Reset Account button TruVision Navigator 5 0 User Manual 83 Chapter 4 TruVision Navigator Settings Figure 64 User Properties Window Status Deactivated If SMTP is in use the user will get an email automatically sent to him with his temporary password for login The user will be prompted to change this password upon initial login 84 TruVision Navigator 5 0 User Manual Chapter 4 TruVision Navigator Settings Figure 65 User Account Reset Window fF ise Account Roser File Edit View Insert Tools Help IQ Attach KAHM amp Print 7 Spelling bme SSS Subject user Account Reset o THIS IS AN AUTO GENERATED EMAIL DO NOT REPLY TO THIS EMAIL Your user account has been reset in TruVision Navigator Below is your username and new temporary password Username bruceamin Tempor
168. ximum of 6 streams per channel Camera Name Date and Time No Yes We recommend changing this default password at time of installation If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager TruVision Navigator 5 0 User Manual Appendix A Device Details Feature Support Notes Stream Nomenclature Playback Controls Snapshot Local Record The Main stream is referred to as On Screen Display Schedule Web Browser Main stream TruVision Navigator Main stream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream The Event stream is referred to as On Screen Display Event Web Browser Event TruVision Navigator Event The Time Lapse stream is referred to as On Screen Display Time Lapse Web Browser Time Lapse TruVision Navigator Time Lapse Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x Yes Yes Instant Replay Yes TruVision Navigator 5 0 User Manual The Sub stream Event and Time Lapse streams are derivative configurations of the Main stream Typically the Main stream is recorded ona schedule the Event stream is recorded on Event the Time Lapse stream is recorded continuously and the Sub stream can be viewed Live F
169. ybrid DVR 136 TruVision TVN20 21 50 NVR 141 TruVision TVN40 NVR 146 Platform Out of Box Experience OOBE 163 Appendix B Microsoft IIS Setup 168 Microsoft IIS Setup 168 ii TruVision Navigator 5 0 User Manual Chapter 1 Overview TruVision Navigator is video management software that enables security related personnel to easily and remotely gather video evidence monitor live situations and configure and maintain a video surveillance system that consists of UTC digital video recorders devices analog video cameras network video recorders and IP cameras TruVision Navigator provides a more intuitive way to find and provide relevant video content Figure 1 shows the TruVision Navigator main screen TruVision Navigator 5 0 User Manual Chapter 1 Overview Figure 1 TruVision Navigator Main Window a Navigator Panel Viewer Panel Collector Panel Tasks Panel Settings Dialog Help Dialog Notifier Dialog Services Dialog O MDI N ODO a fF WwW DY Controller Panel and Toolbar TruVision Navigator consists of 5 panels and several major dialogs as listed above Panels are resizable by dragging the vertical left or right splitter bars Arrow icons next to panel names signify the ability to hide unhide the panel This provides custom application layout styles depending on the activities that you want to perform TruVision 2 TruVision Navigator 5 0 User Manual Chapter 1 Overview Navigator will remember y

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