User Guide - Tycon Systems Inc
Contents
1. est firmware to your PC Select SYSTEM FIRMWARE UPGRADE from the menu and then browse for the new file 9 EXPANDING THE NETWORK You can add EZ Go Network Ex pansion units to an EZ Bridge installation to link 3 or more buildings together We suggest maximum of 6 buildings for best performance To add an EZ Go unit to the existing EZ Bridge network you set the oper ating mode of the remote units to Client WDS and then do a Site Sur vey and find the EZ Bridge Access Point and click JOIN NETWORK Security settings on client must match security settings of AP On the AP the Access Control must be disabled or the wireless MAC address of the client must be included in the Access Control table Advanced Features The EZ Bridge can operate as Access Point Access Point WDS Client and Client WDS Go to WIRELESS BASIC SETTINGS to change wireless mode Go to TCP IP OPERATIONAL MODE to change network operation mode from AP Bridge default or Client Bridge to Wan Gateway Router Since documentation for these advanced modes is too extensive to cover here please retrieve the documentation online at htip ez bridge com support support htm TECH CORNER Additional Information you may find useful 1 TROUBLESHOOTING Link Down If a link goes down the first thing to do is run the discovery tool from both sides of the network The discovery tool should be able to discover both units from each side of the link If it can s2. The frequencies being used by the EZ Go will not be affected by heavy rain or falling snow You should not see any performance degradation due to inclement weather If snow or ice col lects on the front of the antenna you may see some reduced perfor mance assuming you are shooting a long distance gt 2miles and the ice or snow buildup is greater than 1 thick on the surface of the anten na For this reason we suggest mounting under an eave of a house if feasible for your particular situation 4 SUN AND HEAT The EZ Go is constructed of all UV protected materials so it will survive for many years in the most extreme of solar environments ie an Arizona rooftop during the summer The unit has been tested and qualified for constant operation at over 158deg F ambi ent temperature Even though the EZ Go is designed for long term survivability in extreme environments we would still recommend that the unit be mounted in a more protected location like under a roof eve if possible Of course if line of sight is better with the antenna mounted 6 Tech n ca l S p ec fi ca ti ons Note Subject to Change Without Notice Standards 802 11g n 802 11a n Certifications FCC CE Operating Frequency 2400 to 2497MHz 4900 to 6000MHz Available Transmit Power 10 to 316mW 10 to 316mW p E 802 11g 75dBm 802 11a 75dBm Receive Sensitivity 802 11n 90dBm 802 11n 90dBm Remote Configuration By IP Address thru Wireless or Ethernet Ant
3. following 2 Parts requiring replacement due to improper installation misuse poor site conditions faulty power etc 2 Lightning damage 11 2 Physical damage to the external amp internal parts a Products that have been opened altered or defaced a Water damage for units that were not sealed or mounted according to user manual 2 Units that were not properly grounded 2 Usage other than in accordance with instructions and the normal intended use Do not return any products until you receive a Return Material Authori zation RMA number Products received without a valid RMA number will be rejected and returned to sender Warranty Repairs All returns must have a valid RMA number written clearly on the outside of the box Without an RMA number the shipment will be refused For customers located in United States and Canada customer pays all shipping charges incurred to ship the product to Tycon Systems Tycon Systems pays shipping charges to return the product to the original pur chaser For all other countries the original purchaser shall pay all ship ping broker fees duties and taxes incurred in shipping products to and from Tycon Systems Provided the goods have not been modified or repair attempted by someone other than Tycon Systems at the option of Tycon Systems products may be returned either as repaired or re placed If it is determined that there is no fault found NFF on a unit within warranty the customer wil
4. screwed directly to a wall using customer supplied screws To mount to a pole Use the supplied U Bolt and wing nuts Make sure to use a lock washer at each wing nut Tighten wing nuts evenly by hand Use pliers if additional tight ness is needed STEP 3 Mount the antenna housing to the bracket Put the hex head bolt thru the housing back fin Put the star lock washer so it is be tween plastic housing and metal bracket Install wing nut with lock washer Adjust desired tilt an gle and tighten wing nut Use pliers if additional tightness is needed TECH TIP Because of the specially de gt gt signed wide beamwidth antenna pointing is not criti cal and simply pointing in the general direction of the receiving antenna will yield great results STEP 4 Remove the antenna bottom cover by using a lt coin or house key or screwdriver to push in one of the side snaps and then remove a the cover STEP 5 Route a CATS cable through the Ton bottom cover and plug into the RJ45 Jack j inside the unit Keep the black gasket ma terial in the bottom of the cover to help keep out dust and insects STEP 6 Route CAT5 cable from the EZ Go into the building Always create a strain relief near the antenna so the cable is not pulling directly on the antenna Use the CATS strain relief hook feature built into the housing back fin The Ethernet spec allows for a maximum cable length of 100 meters or about 328 feet STEP 7
5. 31 02 11bgn Radio SSID xw 01 Encryption None Mode Master ACK Timeout 344 AP Channel 2 432 GHz DFS Status Disabled Bitrate 65 Mbit s BSSID 04 F0 21 FF 00 02 Network Network Status Uptime 3d 11h 40m 37s MAC Address 04 F0 21 FF 00 00 Protocol static sa 0 O RX 59 84 MB 633040 Pkts eE TX 24 02 MB 145452 Pkts 3 IPy4 192 168 1 23 24 eth0 down ethl up Associated Stations M ACK Timeout This displays the ACK compensation for distance This setting is automatically set by the units N RSSI This shows the receive signal strength On AP side click on Associated Clients to see Signal Strength O TX CCQ This shows transmit client connection quality as a You should expect over 80 If less there may be a problem with interference or reflections On AP side click on Associated Clients to see TX CCQ P RX and TX Rate This is the transmit and receive rate of the unit You should expect to see over 200Mb s On AP side click on Asso ciated Clients to see TX RX Rate Uptime This shows elapsed time since the last reset LAN MAC Address This displays the units LAN MAC Address Prototcol This displays the IP setting of the unit if DHCP Automatic IP or Static IP Go to TCPIP LAN SETUP to change T Tx and Rx Total data transmitted and received since last reset U IPV4 IP address of the unit Type this address in a browser to access the unit control panel V E
6. Connect a CAT5 cable from your computer or switch or 3 router to the LAN connector on the wall plug POE inserter power supply Connect the CAT5 cable from the antenna to the POE connector on the wall plug POE power supply Plug the wall plug POE power supply into a surge protected AC power source to power up the EZ Go Software Settings 1 There is an HTML management system built into every EZ Go unit which is accessed thru a standard web browser The unit can communi cate thru the CAT5 Ethernet cable connection or thru the wireless con nection SO you can manage remote units from a single location NOTE The device will usually go into a 1 minute reboot cycle when clicking on SAVE amp APPLY During this time it will be unrespon sive 2 IP ADDRESS Default IP address for the EZ Go is 192 168 1 6 To access the EZ Go your computer IP address must be on the same subnet ie 192 168 1 xxx The EZ Go ships with DHCP client enabled so if the unit has access to your network it will get its IP address auto matically from your network To find the units IP address use the Dis covery Tool TECH TIP Download the EZ Discovery Tool from http ez bridge com support support htm This tool will assist you in finding the EZ Go on the network and allow you to change the IP address or set it as a DHCP client Just select the unit click on IP DETAILS make se lections and save changes directly to the device 3 SECURITY The f
7. TYCON Systems C EZ Go High Performance Outdoor 802 11 Bridge Router Achieve up to 100 Mbit sec data thruput Long Distance operation with good line of sight Best security available WPA Field Proven Wireless Tech nology Antenna Patterns 2 4GHz an aa 5GHz DANGER Avoid Powerlines You Can Be Killed When following the instructions in this guide to install the EZGO take extreme care to avoid contact with overhead power lines lights and power circuits Contact with power lines lights or power circuits may be fatal We recommend to install EZGO no closer than 20 feet to any power lines Safety For your own protection follow these safety rules c Perform as many functions as possible on the ground 2 Do not attempt to install the antenna on a rainy windy or snowy day or if there is ice or snow accumulation at the install site or if the site is wet c Make sure there are no people pets etc below when you are working on a roof or ladder 2 Watch out for any power lines which may be overhead under ground or behind walls keeping safely clear of them with the antenna ladders or any tools gt See appendix for FCC RF exposure guidelines _ Recommended Tools Pliers Screws and screwdriver if X mounting to a wall NOTE You should be familiar with using tools such as these before attempting installation of EZ Go should be comfortable with working on a ladder YO
8. e This setting is useful for identifying the different unit locations like Bldg1 and Bldg2 The HostName will show on the browser tab so you can tell the units apart if you have multiple tabs open B Model This shows the model Restricted C Firmware amp Kernel Version Shows firmware version loaded to the unit Restricted D Local Time Set by user on SYSTEM TIME page E Memory Shows total available memory and total free memory If free memory showing near zero need to power cycle unit to clear memory F SSID Shows wireless name of access point Go to WIRELESS BASIC SETTINGS and change ESSID field G Mode Shows the wireless mode setting Go to WIRELESS BASIC SETTINGS to change H Channel Displays the wireless channel being used Go To WIRELESS BASIC SETTINGS to modify Both units must be set to same channel Bit Rate Displays link speed setting J Wireless MAC Address Displays the wireless MAC Address This is the MAC address that would be used for wireless access control K BSSID Shows MAC Address of remote unit L Encryption Shows security encryption setting Go to WIRELESS SECURITY SETTINGS to modify 8 D at Status Uptime 3d 11h 41m 3s E22 a System Router Name E22 Router Model WPJ531 Firmware Version 1 0000 Kernel Version 3 3 8 Local Time Mon Feb 23 06 46 55 2015 Memory Total Available FS232 EB SITES LB ST Free E 8 1788 5 os Wireless QCA95
9. ee the local unit but not the remote then the wireless link is down or the remote unit is down Run the discovery tool on the remote side If it can see the remote unit then the wireless link is down Reset both units to factory defaults and power cycle them If it cannot see the remote unit from the remote side bring the power supply and POE Inserter cable from the working side and see if that fixes the prob lem Also check your cables 2 TROUBLESHOOTING Poor Performance If you are seeing poor performance power cycle both units then after about 2 minutes check the signal strength on the status page of the web based control panel If signal strength is between 80 and 90dBm the signal level is abnor mally low and could be because the antennas have lost their physical alignment Check the alignment Antennas are more sensitive to vertical tilt than horizontal Next make sure there haven t been any changes to line of site like new trees or buildings or vehicles Line of site issues can usually be helped by moving the antenna to a new location with better line of site If signal level is good between 35 and 9dBm try chang ing the wireless channel on both units You should also do a site survey on both units to see what channels are already being used Select a channel that is not already used or one that has a very low signal strength Always change the channel on the remote unit first and local unit second 3 RAIN SNOW ICE
10. enna Beamwidth H V 35 deg 27 deg Antenna Front to Back gt 20dB gt 22dB INPUT 100 240VAC 50 60Hz Power Over Ethernet OUTPUT 24VDC 0 5A Average Power Consumption 4W Dimensions L x W x H 12 4 x 7 3 x 2 5 314 x 187x 65mm System Weight 7 Ib 3 kg Ethernet Connector RJ45 Operating Temperature 22 to 158 Deg F 30 to 70 Deg C Humidity 0 to 100 RH O cue webliigh 100MPH 23lbs 125MPH 35lbs 7 in a non protected environment then we would recommend the better line of sight mounting location 5 LIGHTNING Lightning is the single worst enemy of outdoor elec tronics equipment No electronics will survive a direct strike but there are close proximity strikes that can cause huge electrical fields to be generated which can damage electronic equipment We have taken special care in the design of the EZ Go unit to ensure proper ground ing of the electronics inside the enclosure to prevent damage from elec trical storms Make sure that the POE Power Supply is plugged into a surge protected outlet such as a surge protected power strip or UPS inside the house 5 PAINTING The EZ Go unit can be painted to match a particular house color Only non metallic enamel or latex paints should be used If a paint with metal content is used it will block the microwaves and cause reduced performance Status Screen Tour A Name This is the HostName which can be customized by user on SYSTEM SETTINGS pag
11. l be charged 75 USD for testing time For products out of warranty the standard NFF charge is 200 This charge will be at the discretion of Tycon Systems The RMA number is valid for 14 days from date of issue The product must be received by the repair depot within these 14 days or the shipment may be refused Shipping and Damage Claims All shipping damage claims are the purchaser s responsibility Inspect each shipment upon delivery and IMMEDIATELY report all damage to the carrier There may be time limits and inspections may be required Phone 801 432 0003 support ez bridge com 8000004 Rev 9 EZ Go Qwik Install Guide 12
12. ollowing security changes are recommended a PASSWORD Change the user name and password by going to SYSTEM SETTINGS and setting the user name and password The default is no user name or password for ease of system setup b ENCRYPTION Set an encryption type and key We rec ommend WPA2 because it is most secure but if this install is as a client the encryption type and key must match the Access Point 6 SITE SURVEY The site survey is a very useful tool to determine what wireless devices are within range of your EZ Go and could be a source of interference that could cause degraded performance Go to WIRELESS and then click on SITE SURVEY The list will show all wire less devices including channel MAC Address and relative signal strength of all the devices within the range of the EZ Go 7 FACTORY DEFAULTS lf at any time the system stops working because of changes made to the settings you can get back to the origi nal settings by resetting to factory defaults Go to SYSTEM SAVE RELOAD SETTINGS then Perform Reset Any customized settings will be lost once this process is initiated If you cannot access the web page on the unit you can do a manual reset Remove bottom cover of unit Power up the unit wait 2 mins press and hold the black reset button for 15secs release and wait 2 mins for reboot 8 UPGRADE FIRMWARE For the latest firmware point your browser to http ez bridge com support support htm Download the lat
13. on which can be deter mined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help e FCC Caution Any changes or modifications not expressly ap proved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is sub ject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body The antenna s used for this transmitter must not be co located or operating in conjunction with any other antenna or transmitter Limited Warranty All Tycon Systems products are supplied with a limited 12 month war ranty which covers material and workmanship defects This warranty does not cover the
14. t steady green when an active Ethernet connection is made and flash when there is activity NOTE In the Web UI you can modify the wireless signal strength threshold values for each LED Under System gt Leds The default values are shown below SIGNAL STRENGTH 1 LED will light RED when the wireless signal strength is above 85dBm 2 LED will light AMBER when the wireless signal strength is above 75dBm 3 LED will light GREEN when the wireless signal strength is above 65dBm 4 LED will light GREEN when the wireless signal strength is above 55dBm SIGNAL STRENGTH DECODER RED AMBER GREEN GREEN Excellent Signal Strength RED AMBER GREEN OFF Good Signal Strength RED AMBER OFF OFF Okay Signal Strength RED OFF OFF OFF Poor Signal Strength 10 Appendix Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recepti
15. th0 and Eth1 The unit has two Ethernet ports so another unit can be connected to the wireless bridge and the user can conserve on switch ports The Ethernet ports are not PoE output ports only PoE input and data There is a DC connector that will support up to 10W output for powering a second unit ODO Advanced Software Tech Notes 1 Management Logs External System Log Server An external server can be setup at the IP specified to received log entries Pro 9 grams such as TFTPD32 contain syslog servers that can be used 2 Management DDNS This setting updates the dynamic IP to a domain name to allow external control of the unit over the internet This was tested with DynDNS service 3 Management SNMP SNMP allows external query of the unit through an SNMP server This was tested with FreeSNMP and the included OID s Following is a link describing how to add custom OID s http qlr81 free fr pages openwrt snmp old htm 4 TCIP Operational Mode Client Bridge Used when bridging from the WLAN to a connect ed device such as a laptop or PC connected directly to the Ethernet Port of the LT WAN Gateway is when the LT acts as a router and ETH1 is the WAN interface WLAN Gateway is when LT acts as a router and WLAN is the WAN interface Explanation of LED s ET Ethernet K A Power The Power LED will light green when the device is connected to a power source B Ethernet The Ethernet LED will ligh
16. u A GROUNDING Local building and electrical codes require that the antenna be properly grounded Improper installation may seriously damage the equipment or building as well as cause inju ry or death to you Run a ground wire 10AWG or bigger from mounting bracket of antenna to a good earth ground Cold water pipe or metal stake in ground Note We highly recommend connecting the EZ GO power supply to a surge protected outlet or an Uninterruptable Power Supply system We also recommend using shielded and grounded CAT5 cable be tween the antenna and the power supply This will help prevent damage from lightning and electrical surges caused by lightning Qwik Install STEP 1 Choose a mounting location with good line of sight to the re mote location The supplied bracket can be mounted to a wall or to an existing pole up to 2 diameter If only short distances are needed the antenna can be mounted inside a building Ne TECH TIP Microwaves travel in straight lines and they lose strength quickly when going thru buildings and trees If there are objects in the microwave path then useable distance will be reduced If the target unit is less than 1 mile away then you won t have to worry too much about a couple obstructions but if over 1 mile and there are some obstructions in the microwave path then the performance will be re duced STEP 2 Mount the Bracket To mount to a wall The supplied u bolt is not used and the bracket is
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