User Manual
Contents
1. 72 1 SIDE MOUNT 1 35 1 4 20 INTERNAL 34 3 THREAD X 625 DEEP CONTROLS KEYPAD KVM EXTENDER OPTIONAL 6 95 176 6 4 90 124 5 KEYBOARD TRAY OPTIONAL Specifications Display 14 8 376mm x 11 9 301mm VGA 640 x 350 operation in native resolution 1280 x 1024 will ensure best results 0 294mm H x 0 294 mm V Viewing Angle Hori Vert 160 160 typical 270 nits cd m min 550 1 min 4 CCFTs Cold Cathode Fluorescent Tube 50 000 hours half life replaceable screen protector when Tempered glass to ANSI Z97 1 SPEC AR coated on both not shipped with touch sides 98 Transmission of light 99 Reduction of glare screen 53 UV blocking 30 NIR Blocking proprietary hydrophob ic coating on outside reduces fingerprint smears repels lig uid spills and makes glass easy to clean Video HD 15 optional BNC input Input signal format RGB Analog video 0 0 7V p p sep V and H sync Supported Video Stan 640x480 60 67 72 75Hz dards 720x400 70Hz 800x600 56 60 72 75Hz 832 x 624 75Hz 1024x768 60 70 75Hz 1280x1024 60 75Hz native Response rate typical 8 ms typical Electrical 100 240 VAC 50 60 Hz autoswitch 35 watts typical DPMS energy star lt 1W Environmental Temperature 0 45 C consult factory for installation instructions when con tinuous 24 7 operation exceeds 40 C Humidty Humidity 20 to 90 non condensin2. Stainless Steel 30 lbs VGA Pin assignment 8 ground 22 this page left blank Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage The warranty remains in force for a three year period beginning on the date we invoice you for the product unless it is a keyboard for which the warranty period is one year If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive warranty service you must get prior ap proval from HIS To request warranty service you can telephone us at 678 762 9790 or send an email to service HISmonitors com If we determine that warranty service is needed we will give you a Return Ma terial Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box HIS will not accept shipments not accompanied by the RMA number You must ship
3. or de liver the product to HIS Freight prepaid Pixel Faults Permanently dark or bright pixels can happen to TFT displays Five or less permanently dead pixels out of 1 3 million do not make a good case for exchanging the unit Please contact our Customer Service De partment if the number of pixel faults exceeds the above mentioned figure What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gases not cov ered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs fire flood acts of God or other contingencies beyond the control of HIS HIS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT HIS SHALL NOT BE LIABLE FOR DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OF ANY HIS PRODUCT OTHER THAN THE LIABILITY STATED ABOVE THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIM
4. screen image Setup Menu displays the menu shown below Setup Menu Language Select Resolution Notice 09 OSD Position OSD Timeout 050 OSD Background 2 Select Language allows you to choose the language used in the menus and control screens Resolution Notice advises of the optimal resolution to use Resolution Notice Enable e Disable 1 Exit 2 Select o OSD Position allows you to move the on screen display menus and control screens OSD Timeout sets the length of time an on screen display screen is displayed For ex ample with a 15 second setting if a control is not pushed within 15 seconds the dis play screen disappears o OSD Background allows you to turn the On Screen Display background on or off Memory Recall returns adjustments to the original factory settings if the display is operating in a factory Preset Timing Mode listed in this user guide Installation Instructions Preparing for Installation Important Perform the following steps BEFORE Installation of the monitor 1 Ensure that sufficient power is available Ensure that sufficient space Is available to allow for proper airflow around the enclosure Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit gt The maximum rated temperature of the HIS UM19 is 45 C 113 F gt Also remember that even though this product is designed to operate at 45 C with proper ventilati
5. setting after a power failure your LCD display s power will automatically turn ON when power is restored o Power Button Unlock Press and hold 1 and the down arrow again for 10 seconds Adjusting the Screen Image Use the buttons on the rear control panel to display and adjust the On Screen Display OSD con trols which display on the screen Do the following to adjust the screen image 1 To display the Main Menu press button 1 Main Menu Auto Image Adjust ES ContrastiBrightness Color Adjust i Information 2 Manual Image Adjust Setup Menu 15 Memory Recall 1 Exit 2 Select NOTE All OSD menus and adjustment screens disappear automatically after about 30 seconds 2 Toselecta control you want to adjust press A or V to scroll up or down the Main Menu 3 After the control is selected press button 2 A control screen like the one shown below appears Contrast The line at the bottom of the screen shows the current functions of buttons 1 and 2 Exit or select the Brightness control 1 Exit 2 1 Exit 2 35 Brightness 4 To adjust the control press the up A or V buttons 5 To save the adjustments and exit the menu press button 1 twice The following tips may help you optimize your display o Adjust your computer s graphic card so that it outputs a video signal 1280 x 1024 60 Hz to the LCD display Look for instructions on changing the refresh rate in y
6. Hope Industrial Systems Inc T User Manual 19 Universal Mount Industrial Monitor Model No HIS UM19 B TABLE OF CONTENTS Safety and Regulatory Information is 3 W amning TR EEUU 3 PGC UNGUIG Cie e 3 Using the ECD DIS play 4 Setting the Timing Mode 4 OSD and Power Lock 4 Adjusting the Screen Image israel 5 Main Men Controls uisi toccato men entree nee 6 Installation Instructions 8 Mak etes ten 8 Installation using VESA MOUNtNd sb ai emi 9 Installation using the bench top MOUNTING option 10 Installation using pedestal mounting 11 Installation using fixed pedestal mounting option 13 Touchscreen Driver Installation eese 15 CIC ANINING M 15 TFOUDISSNOOLINQ eR 16 Drawing S TETTE LT aa 17 FOI NOW c R 17 Side and Rear rs 18 SPDECHIGALIOMIS erialast rita nn 19 20 Warranty SltalemehL i ose alamik 23 Saf
7. ITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU YOU ARE CAUTIONED THAT THE PERFORMANCE OF THIS PRODUCT CAN BE AFFECTED BY MANY FACTORS SUCH AS SYSTEM CONFIGURATION SOFTWARE APPLICATION AND OPERATOR CONTROL OF THE SYSTEM IT IS YOUR RESPONSIBILITY TO DETERMINE SUITABILITY OF THIS PRODUCT FOR YOUR PURPOSE AND APPLICATION Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication UM19 November 2006 2006 Hope Industrial Systems Inc 24
8. a 30g 1 2 sine 11 msec 0 006 inch p p 15 57Hz 1 0g 57 640Hz sine Operating up to 10 000 feet Non operating up to 40 000 feet Functional Panel controls rear Power soft 1 DOWN UP 2 access OSD On Screen Display Auto image adjust contrast brightness ViewMatch color controls adjust SRGB 9300K 6500K default 5400K RGB infor mation resolution H frequency V frequency pixel clock manual image adjust H size H position V position fine tune sharpness setup menu language resolution notice OSD position OSD timeout OSD background memory recall Touch screen option Elo Touch systems AccuTouch 5 wire resistive system emulates a mouse Serial RS 232 or USB interface to host computer Fits in standard 19 EIA rack 9U height Compliance Electrical UL 60950 37 Edition cUL recognized component FCC Class A 20 Enclosure Self contained stainless steel or painted carbon steel Environmental rating NEMA 12 12 4 or 12 4 4X built to IP65 standards NEMA 12 gland NEMA 4 gland 34 conduit or 4 cable gland Mounting VESA pattern 100mm square M4 threads Optional Yoke mounting with 14 20 internal thread interface Physical Dimensions 18 4 467mm W x 15 7 399mm H x 2 7 x 4 5 114 3 mm D Net weight Standard Model Black Carbon Steel 20 10 lbs Standard Model Stainless Steel 20 00 lbs Shipping weight Standard Model Black Carbon Steel 30 Ibs Standard Model
9. correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authori ty to operate the device Using the LCD Display Setting the Timing Mode Setting the timing mode is important for maximizing the quality of the screen image and minimiz ing eye strain The timing mode consists of the resolution example 1280 x 1024 and refresh rate or vertical frequency example 60 Hz After setting the timing mode use the controls to adjust the screen image For the best picture quality set your LCD display timing mode to VESA 1280 x 1024 60Hz To set the Timing Mode in Microsoft Windows 1 Set the resolution Right click on the Windows desktop gt Properties gt Settings gt set the resolution 2 Set the refresh rate See your graphic card s user guide for instructions WARNING Do not set the graphics card in your computer to exceed the maximum refresh rate of 75Hz doing so may result in permanent damage to your LCD display OSD and Power Lock Settings o OSD Lock Press and hold 1 and the up arrow for 10 seconds If any buttons are pressed the message OSD Locked will display for a few seconds o OSD Unlock Press and hold 1 and the up arrow again for 10 seconds o Power Button Lock Press and hold 1 and the down arrow for 10 seconds If the power button is pressed the message Power Button Locked will display for 5 seconds With or without this
10. ety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is a UL Listed Component and must be used with a listed computer A readily accessible disconnect device shall be incorporated in the building installation wiring Installation shall be in accordance with the National Electric Code and authorities having jurisdiction FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communica tions Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
11. ing Internet addresses http HISmonitors com Touchscreen Drivers htm Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON Resistive Touchscreen model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touchscreen Glass cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist degradation to the Military Specifications Acrylic Window The acrylic front window can be cleaned in the same manner as the touchscreen or glass window Troubleshooting Note The following steps apply when unit does not come with a KVM extender For troubleshooting with a KVM extender installed please refer to the Installer User Guide that comes with that equipment Blank Screen After installing the power adapter and connecting I O cable to a PC the monitor displays a blank screen Rolling Screen Unstable Screen Screen is not perfect 16 Press the power bu
12. ing surface is smooth enough to seal with gasket and create mounting pat tern in surface per the above diagram 2 Install first two opposing 4 20 flat head screws two different lengths provided 3 Rotate yoke 90 degrees to gain access to install remaining two screws 4 Remove cap from end of threads if routing cables through the center of the plate 10 Installation using pedestal mounting option 10 11 Prepare the mounting surface for installation of the pedestal by referring to the illustration Install the pedestal using appropriate hardware and methods for the mounting surface selected taking strength cable routing and sealing into consideration Position and support the yoke assembly near the top of the pedes tal Thread monitor cables through the yoke assembly the ends of the cables opposite the cover plate that joins to the monitor Connect all cables from the monitor into the pedestal Connec tors that do not have a locking mechanism should be sheathed in heat shrink tubing or tie wrapped to insure that they do not come loose inside the pedestal 8 00 Feed all connectors and excess cabling inside the top of the pedestal Feed all cables into the space available inside pedestal Install pedestal top plate using the four 14 20 x long screws provided Access to the m screws is gained by the clearance notches in IN BOTTOM the yoke OF PEDESTAL FOR HIDDEN CABLE ACCESS Install
13. monitor onto yoke with the Yoke Hard ware Installation Guide provided Install cables into the monitor securing video cable and touch serial cable with screwlocks Remove and reuse screws to install cover plate onto monitor Tighten all eight screws of cover plate fully then back off one full turn Installation using yoke and pedestal mounting option continued from previous page NYLON BUSHING SPACER LIQUID TIGHT CONDUIT KHOB AM RUBBER WASHER YOKE THIS SIDE FORWARD 42 HIGH PEDESTAL 2 50 E 63 5 BOTTOM OF PEDESTAL FOR HIDDEN CABLE ACCESS CONDUIT ELBOW POSITION AS REQUIRED FOR FREEDOM OF MOVEMENT FOR FLEXIBLE CONDUIT 1 1 2 PLASTIC PIPE NUT TIGHTEN AFTER POSITIONING CONDUIT ELBOW f i SEALING PLATE SEALING WASHER SEALING PLATE LOCK NUT YOKE LOCKING NUT INSTALL 6 32 ANTI ROTATION SCREW j DIA WASHER POLYETHYLENE FRICTION PLATE PEDESTAL TOP PLATE IH STALL WITH FOUR 1 4 20 FLAT HEAD STAINLE 55 STEEL SCREWS n ed UARE 8 00 SQUARE 203 2 44 E 10 4 Note The 34 conduit and other sealing hardware not required for NEMA 12 monitors or NEMA 4 4X monitors with the 4 cable gland 12 Installation using fixed pedestal mounting option 1 2 Prepare the mounting surface for installation of the pedestal by referring to the illustration Install the pedestal using appropriate hardware and methods for the mounting
14. nally intended Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled o 9300K Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting o 6500K Adds red to the screen image for warmer white and richer red o 5400K Adds green to the screen image for a darker color o User Color Individual adjustments for red R green G and blue B o select color G or B press button 2 o adjust selected color press or down V Information displays the timing mode video signal input coming from the graphics card in the computer See your graphics card s user guide for instructions on changing the resolu tion and refresh rate vertical frequency Explanation Manual Image Adjust displays the Manual Image Adjust menu Manual Image Adjust V Position Size Sharpness 2 Select o H V Position moves the screen image left or right and up or down Press button 2 to toggle between Horizontal and Vertical The Horizontal setting moves the screen im age to the left or to the right The Vertical setting moves the screen image up and down o H Size adjusts the width of the screen image o Fine Tune sharpens the focus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Adjust function before using the Fine Tune control o Sharpness adjusts the clarity and focus of the
15. on the life span of any electronic device is short ened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit gt maximum rated humidity for the HIS UM19 is 90 non condensing Installation using VESA mounting All units come standard with a 100mm square VESA mounting pattern with M4 threads If this mounting method is used consider the following o M4 screws should not protrude into the rear cover by more than 4 o The capacity of the arm or mounting plate selected should take into account the total weight of the monitor and its center of gravity o For NEMA 4 4X applications the mounting interface should be properly sealed to prevent ingress of water Sealing washers are provided for this purpose VESA Mounting Holes Installation using the bench top mounting option SPACER NYLON BUSHING RUBBER WASHER td KNOB YOKE LOCKING NUT TIGHTEN AND INSTALL LOCKING SCREW YOKE THIS SIDE FORWARD 3 DIA WASHER POLYETHYLENE FRICTION PLATE 3 258 BENCH MOUNTING PLATE 82 6 INSTALL WITH FOUR 1 4 20 FLAT HEAD STAINLESS STEEL SCREWS OR 2 SCREWS PROVIDED 1 94 e 49 3 pue DIAMETER 1 56 INSIDE DIAMETER 39 6 1 Insure mount
16. our graphic card s user guide o If necessary make small adjustments using H POSITION and V POSITION until the screen image is completely visible The black border around the edge of the screen should barely touch the illuminated active area of the LCD display Main Menu Controls Adjust the menu items shown below by using the up A and down V buttons Explanation Auto Image Adjust automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion Press the 2 button to obtain a sharper image NOTE Auto Image Adjust works with most common video cards If this function does not work on your LCD display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value Contrast adjusts the difference between the image background black level and the fore ground white level Brightness adjusts background black level of the screen image Color Adjust provides several color adjustment modes preset color temperatures and RGB which allows you to adjust red R green G and blue B separately The factory setting for this product is 6500K 6500 Kelvin Color Adjust sRGB 9300K 6500K 5400K User Color 1 Exit 2 Select o SRGB This is quickly becoming the industry standard for color management with support included in many of the latest applications Enabling this setting allows the LCD display to more accurately display colors the way they were origi
17. surface se lected taking strength cable routing and sealing into consideration Install cables into the monitor securing video cable and touch serial cable with screw locks Hemove and discard hardware shown in the illustration Hemove and reuse hardware shown in the illustration to install the cover plate Position and support the monitor so that the cables exiting from the monitor can be easily routed into the top of the pedestal Remove and reuse the acorn nuts and sealing washers to install the monitor onto the pe destal feeding cables into the pedestal Installation using fixed pedestal mounting option continued from previous page UM19 MONITOR FIXED PEDESTAL USE M4 SCREWS AND COVER PLATE 7 WASHERS FROM REAR A COVER IN THE SE TWO LOCATIONS 10 32 ACORN NUT WITH NYLON WASHERS 4PLACES PROVIDED 55 3 4 FROM TOP EDGE TO FLOOR 48 1 2 FROM CENTERLINE USE EXISTING 10 32 SCREWS TO FLOOR AND WASHERS FROM REAR COVER IN EIGHT LOCATIONS TIGHTEN ALL SCREWS OF COVER PLATE FULLY AND BACK OFF ONE FULL TURN ROUTE CABLES THROUGH CABLE ACCESS HOLE INTO PEDESTAL PEDESTAL REMOVE AND DISCARD TWO SCREWS AND WASHERS IN THESE LOCATIONS DI PENNE TO H BOTTOM VIEW OF PEDESTAL BASE WITH CABLE ACCESS HOLE 14 Touchscreen Driver Installation The enclosed CD ROM contains documentation and drivers for all major operating systems To assure you have the most current information check the follow
18. tton and check to see if the power LED is lit If the LED is not lit make sure the PC is powered on Make sure all cables are connected If the LED stays yellow check to see if the PC is in the power saving mode by pressing any keys on the keyboard Change PC display resolution to 1280x1024 at 60hz Unplug the power adapter to monitor then plug it in again Press monitor power button again Reset the monitor to the original factory setting Press Auto Adjust button on OSD menu select Auto Adjust Make sure the PC display resolution is not set greater than 1280x1024 at 60hz Make sure the PC display resolution matches one of the factory preset timings in this manual Change the PC display resolution to 1280x1024 at 60hz Reset the monitor to the factory setting Select Auto Adjust Make sure the PC display resolution matches one the factory preset timings shown in this manual Recall factory setting Refer to panel controls and OSD functions in this manual Fine tune the picture by performing the following adjustments in this order pitch phase and position Refer to OSD functions in this manual Drawings Front View 15 65 12 03 397 5 305 6 DISPLAY AREA Side and Rear View VESA MOUNTING PATTERN 100mm X 100mm REAR PANEL CABLE ENTRY 3 MODELS NEMA 4 4X CONDUIT ACCESS PANEL NEMA 4 4X PERMAGLAND NEMA 12 CABLE GLAND 18 C 4 50 114 3 2 84
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