ClearSounds Amplified Spirit Telephone Owner`s Manual
Contents
1. ESPANOL MANE ClearSounds Hear how good life can be FRANCAIS Operating Manual ClearSounds CSC500 Amplified Spirit Phone TABLE OF CONTENTS PRIOR TO USE Pg 5 Congratulations Pg 5 Important Safety Instructions Pg 5 6 Location of Controls Pg 7 8 Installation Steps BASIC TELEPHONE FUNCTIONS Pg 9 10 Amplification Pg 10 Ringer Setting Pg 11 Hearing Aid and Cochlear Implant Users Pg 11 Speakerphone Pg 11 Answer a Call Pg 12 Make a Call TELEPHONE SETTINGS Pg 13 Dialing Mode Pg 13 One Touch Memory Pg 14 Inserting Photos Pg 14 15 Mute Redial and Call Waiting TROUBLESHOOTING GUIDE TECHNICAL SPECIFICATIONS REGULATORY COMPLIANCE Important FCC Information for Customers INDUSTRY CANADA WARRANTY POLICY 2 ENGLISH PRIOR TO USE Congratulations on your purchase of the CSC500 phone from ClearSounds Communications Please read this User Manual carefully in order to get the best use out of your new telephone This phone is designed for individuals with mild to severe hearing loss Keep this manual near the telephone for easy reference Be sure to save your sales receipt as your proof of purchase should you need warranty service Warranty Service This product is designed to provide years of quality service However if there is a malfunction and the troubleshooting recommendations on pages 15 16 do not resolve the problem follow the warranty procedure on pages 18 19 l IMPO2. you believe it is necessary 3 The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modification to maintain uninterrupted service 4 Ifyou experience trouble with this equipment you should disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning 16 ENGLISH 5 Please follow instructions for repairing if any e g battery replacement section otherwise do not alternate or repair any parts of device except as specified 6 Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information 7 Ifthe telephone company requests information on what equipment is connected to their lines inform them of a The telephone number that this unit is connected to b The ringer equivalence number c The USOC jack required RJ11C and d The FCC Registration Number Items b and d are indicated on the label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENS of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring prope
3. 1C The telephone may be placed on a shelf or table or may be fixed to the wall using the wall plate adapter mounting bracket To avoid potential interference the phone should not be located near electronic equipment such as personal computers television or microwave ovens 7 ENGLISH Desk Table Mounting 1 Connect one end of the 6 ft telephone cord to the line jack on the back of the phone and connect the other end to a modular phone jack 2 Connect one end of the coiled handset cord to the handset and the other end to the phone base 5 Lift the handset and listen for the dial tone If you don t hear a dial tone re check all the installation steps Wall Mounting Desk tab Wall mount position tab position 1 Slide the handset hanger tab out and reverse its position rotate it 180 degrees Slide it back into place so that the hook points up This will keep the handset from falling out of the cradle when it is mounted on the wall 2 Plug the 6 inch short phone cord into the telephone jack on the phone run the phone cord underneath the wall plate adapter and through the opening The excess telephone line can be positioned into the recessed area on the bottom of the mounting plate 3 Insert the wall plate adapter by holding the wall plate adapter so that the raised mounting pins line up with the phone s keyholes on the back Once the holes are lined up push the wall plate adapter in towards the phone and then sl
4. NG When cleaning unplug the phone first and then use a damp cloth to wipe Do not use liquid cleaners or aerosol cleaners on the telephone WARNING No telephone should ever be placed near an open radiator or heating register WARNING Never push any object through the slots in the telephone They can touch dangerous voltage points or short out parts that could results in risk of fire or electrical shock WARNING Do not cover slots and opening on the units they are needed for ventilation and protection against overheating WARNING Stop using the telephone if dropped or if it becomes damaged WARNING Ring volume is very loud and can damage your hearing Never put your ear close to the ringer Hearing Aid Compatibility HAC This telephone meets the FCC standards for Hearing Aid Compatibility IMPORTANT YOUR RECEIPT IS PART OF YOUR WARRANTY AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF A WARRANTY CLAIM PLEASE SAVE THESE INSTRUCTIONS 4 ENGLISH ll LOCATION OF CONTROLS 01 Handset Hanger Tab 02 Hook Switch 03 Handset Tone Control 04 3 1 Touch Memory Dial Keys 05 Store Key 06 Handset Volume Control 07 Large Keypad 08 Visual Phone Ringer 09 In Use LED Indicator 10 Mute LED Indicator 11 Amplify LED Indicator 12 Speakerphone Key 15 Mute Key 14 Microphone 15 Amplify Activation Key 16 Call waiting Key 17 RediaUPause Key 18 8 1 Touch Photo Memory Dial Keys 19 Spe
5. RTANT SAFETY INSTRUCTIONS Read and understand the Installation Guide and User Manual When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to person including the following WARNING The CSC500 Phone is capable of amplifying sounds to a loud volume It is important to instruct all potential users of its proper operation It is advised to adjust the volume control to the minimum level Low when not in use and alert other users that hearing damage can potentially result from misuse WARNING To avoid the possibility of electrical shock do not use this product near water For example near a bathtub wash basin kitchen sink or laundry tub in a wet basement or near a swimming pool while in the bathtub or shower or when you are wet If the phone becomes submerged in water do not 5 ENGLISH attempt to retrieve it until after you have unplugged the line cord from the modular wall jack Do not plug the phone back in until it has dried completely WARNING Avoid using the telephone during electrical storms There may be a remote risk of electric shock from lightning If the electrical storm is present in your immediate area possibility of electrical shock exists WARNING Do not use the phone if you suspect a gas leak in the area The phone s electrical contact could create a spark which could ignite any heavy concentration of leaking gas WARNI
6. added During a call adjust the Volume control and Tone control on the front panel of the phone to fit the levels to your hearing requirements The volume control provides up to 15 dB of volume before the Amplify key is activated Once the Amplify key activated the phone will provide up to 30 dB of amplification and tone adjustment Tone ecce m Vol 1 v Please Note The Amplify key controls both the loudness amp tone frequency of the handset 9 ENGLISH l Amplification Function continued Using the Amplification Reset Override Switch location 21 The ClearSounds CSC500 is designed with unique features to protect users from being exposed to dangerous sound levels You are able to switch between automatic or manual amplification and you should select the setting that best suits your needs Set ON When the Amplification Reset Override Switch is set to ON the amplify function will be ON every time a call starts The user will no longer need to remember to press the Amplify key with every telephone conversation When the phone hangs up the amplify setting will remain ON Set OFF When the Amplification Reset Override Switch is set to OFF the amplify function will be OFF every time a call starts This allows people who do not require the level of amplification offered on the phone to use it Every time a call starts the user will need to press the Amplify key in order to gain the extra level of amplification an
7. aker 5 ENGLISH LOCATION OF CONTROLS continued BACK SIDE BACK SIDE 20 Ringer Volume Switch 21 Amplification Reset Override Switch ON OFF 22 Phone Line Cord Jack LEFT SIDE 25 Handset Cord Jack RIGHT SIDE 24 Flash Time Switch 25 Speakerphone Volume Control 26 Memory Card Record Photo Speed Dial Names Numbers 6 ENGLISH l INSTALLATION STEPS Installation of your ClearSounds CSC500 Amplified Spirit Phone is easy There are some basic steps you need to take when you set up your phone for the first time 1 Check parts list 2 Pre select auxiliary features a AMPLIFICATION Amplify Override ON OFF b RINGER High Low or Off 3 Installation If at any time you have questions about your telephone after reading this manual please contact our ClearSounds Customer Service Department at 1 800 965 9043 1 PARTS CHECKLIST Check the contents of the box The CSC500 should contain 1 Handset and handset cord 2 Phone base Telephone line cords one 6 inch and one 6 ft cord Wall plate adapter User s Manual Photo Template nu RW 2 PRE SELECT AUXILIARY FEATURES If you plan on mounting your phone on the wall you may want to consider setting up the Amplification Override Switch page 9 10 and Ringer Switch pages 10 3 PHONE INSTALLATION The phone should be located in an area where it is easy to see the lighted ringer and choose an area near a telephone wall jack RJ1
8. d tone control When the phone hangs up the Amplify key will reset to OFF Important You may manually turn ON and OFF the amplify function during a conversation by simply pressing the Amplify key When the Amplify key is pressed to turn the amplification ON the Amplify LED light will go on and when the amplification is turned OFF the Amplify LED light will go off NOTE Your ClearSounds CSC500 comes from the factory preset in the OFF position If you would like to override the factory preset simply change the selection on the back of the phone to ON ll Ringer Setting You can adjust the ringer of your phone as high as 85 dB The ringer volume level can be adjusted by sliding the switch on the back side of the phone Ringer options include HI LO and OFF Please Note Your phone is also equipped with a visual flasher that automatically flashes when the phone rings 10 ENGLISH ji Using your Phone with Hearing Aids and Cochlear Implants Your phone can be used with hearing aids and cochlear implants equipped with a telecoil T coil Adjust your hearing aid T switch to the T position Make sure to hold the handset close to your T coil lg Using your Speakerphone For optimal speakerphone performance avoid the following e Areaswith high background noise The microphone might pick up these sounds and prevent the speakerphone from going into the receiving mode when you finish talking e Surfaces affected by vib
9. e 2 Press the Redial key The phone will redial up to 32 digits automatically 14 ENGLISH Call waiting Button Flash Your ClearSounds CSC500 comes from the factory preset for Flash Time to 650ms The Flash setting can be adjusted by sliding the switch on the right side of the phone Flash Time options include 100 ms 300 ms or 650 ms If you subscribe to Call Waiting service from your local telephone provider during a phone call you will hear a beep to indicate another call is waiting on the line 1 To connect to the waiting call press the Call Waiting key and your original call is put on hold 2 To switch between the two calls press the Call Waiting key TROUBLESHOOTING No dial tone 1 Check that all phone cord connections including the curly cord are security plugged into the telephone jack 2 Plug another phone into the wall jack to make sure your phone service is working No audible ringer 1 Make sure the ringer is not turned off page 10 2 Check the volume level of the ringer page 10 5 You may have too many extensions on your line Try unplugging a few a devices No amplification 1 Check to see if the Amplify button is ON The Amplify In Use Indicator light should be lit page 9 10 Low handset or speaker volume 1 Check the receiver or speaker volume settings page 9 Can t be heard by other party 1 Check that all phone cord connections are securely plugged into the telephone and wa
10. h each Photo Key The Memory Card is located on the right side of the phone 13 ENGLISH Dialing from Memory Numbers 1 Lift the handset or press the speakerphone key 2 Press one of the memory dial keys and the phone will begin to dial NOTE Entering a new number in the same location will automatically erase the previous number To erase a current memory key number store 1 in the memory location i en Photos in Memory Buttons Cut your photo using the template provided as a guide Remove the transparent cover of the memory key and insert the photo and replace the cover or slide the photo in the top slot of the cover ll Mute Setting During a conversation you can temporarily switch your phone s microphone off to have a private off line conversation by using the MUTE feature The party on the telephone cannot hear you but you can hear them A conversation can be muted while using the speakerphone or handset To mute your call any time during the conversation 1 Press the Mute Key once to activate the mute function and the mute LED light will go on 2 Press the Mute key again to cancel and return to your phone conversation and the mute LED light will go off NOTE You can switch between speakerphone and handset and without canceling your mute selection ll Redial Function The Redial key is used to quickly redial the last number you dialed 1 Lift the handset or press the Speaker key and listen for the dial ton
11. ide the plate upwards until it is securely seated on the phone 4 With the wall plate adapter installed plug the 6 inch short phone cord into the jack on the wall 8 ENGLISH 5 Holding the phone slightly above the mounting screws on the wall jack push the phone against the mounting screws so they are hooked into upper and lower keyhole slots on the back of the phone Slowly slide the phone down until it snaps into place 6 When mounting the phone on dry wall without a standard telephone wall plate install 2 self tapping screws not supplied at a distance of 80 mm 3 15 inches from each other and located on a vertical line Place the phone onto the screw heads and slide down to secure 7 Connect the handset using the coiled handset cord and listen for a dial tone If you hear a dial tone your phone is ready to use If there is no dial tone check all your cords to make sure they are plugged in securely and re check installation steps BASIC TELEPHONE FUNCTIONS lj Using the Amplification Function Your ClearSounds CSC500 is equipped with a specialized amplification function designed to adjust to your needs You may press the Amplify key to temporarily increase the volume of the handset during a call To return to normal press the key again Volume levels will also return to normal when the handset is replaced on the base after the call Once the Amplify key is pressed an extra level of amplification and tone enhancement is
12. ll jack 2 Make sure extension phones are on the hook at the same time you re using the phone It is normal for the volume to drop when additional extension phones are used at the same time 15 ENGLISH Noise Static Interference while using the phone 1 A filter may be required for home with DSL line or near Radio towers 2 Try relocating the phone to another location No numbers dialed when memory button is pressed 1 No number stored in that memory button page 13 2 Make sure phone number was programmed and saved page 15 TECHNICAL SPECIFICATIONS General Number CSC500 Amplification Up to 30 dB incoming Features and Specifications subject to change without notice To learn more call ClearSounds at 1 800 965 9043 or visit www clearsounds com FCC WANTS YOU TO KNOW 1 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier If requested this number must be provided to the telephone company 2 If the ClearSounds CSC500 Amplified Spirit Phone causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if
13. quest the user to disconnect the equipment WARNING Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or an electrician as appropriate CAUTION The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 An alternative indication of the REN is the Load Number LN this number should be divided by 20 to approximate the equivalent REN The REN Number of this unit is indicated on the bottom of your phone If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the CSC500 does not disable alarm equipment If you have questions about what will disable alarm equipment consult your telephone provider or a qualified installer This Class B digital apparatus complies with Canadian ICES 005 LIMITED ONE YEAR WARRANTY The product is warranted by ClearSounds against manufacturing defect in material and workmanship under normal use for one 1 year from the date of purchase Should you experience a problem contact our customer service department or visit our website at www clearsounds com Be sure to save your
14. ration e Recessed areas such as in a corner under a cupboard or next to a cabinet which can generate an echo effect jj Answering a Call NOTE Make sure the ringer switch is set to HI or LO to hear the audible ring If you have selected OFF the visual flasher will be your only ring notification Using the Handset 1 To answer a call lift the handset and speak You will see the In Use LED indicator light up 2 Adjust your volume and tone settings if needed 5 To end the call replace the handset on the base Using the Speakerphone 1 To answer a call press the Speaker key on the base You will see the In Use LED indicator light up 2 Adjust your volume by using the volume control V or V located on right side of the phone 5 To end the call press the Speaker key again on the base 11 ENGLISH ll Making a Call Using the Handset 1 To make a call lift the handset and listen for a dial tone You will see the In Use LED indicator light up 2 You can dial a number manually or press one of the memory dial keys once programmed 5 Adjust your volume and tone settings if needed 4 When finished hang up the handset Using the Speakerphone 1 Press the Speaker key on the base and listen for a dial tone You will see the In Use LED indicator light up 2 You can dial a number manually or press one of the memory dial keys once programmed 5 Adjust your volume by using the volume control V or V located on righ
15. rly Service Requirements In the event of equipment malfunction all repairs should be performed by our Company or an authorized agent It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents Service can be facilitated through our office at ClearSounds Communications Inc 1743 Quincy Avenue Suite 155 Naperville IL 60540 U S A INDUSTRY CANADA CSO5 STATEMENT This product meets the applicable Industry Canada technical specification This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connections The customer 17 ENGLISH should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user of this equipment or equipmentmalfunctions maygivethetelecommunicationcompany cause to re
16. sale receipt as proof of purchase date should you need warranty service 18 ENGLISH Your CSC500 Phone comes with a 1 year limited warranty from the date of purchase This product is warranted by ClearSounds against manufacturing defect in material and workmanship under normal use In the event that this product fails to function properly within one year ofthe original purchase due to defects in materials or workmanship return the unit freight prepaid with proof of purchase sales receipt or packing slip no exceptions to ClearSounds Communications ClearSounds Communications will either repair or replace the unit with a refurbished unit or unit of equal condition and return it you using UPS USPS ground shipping at no cost to you The warranty replacement or repair will be warranted for a period of 90 days or the remainder of the original warranty period from original purchase date whichever is longer The warranty does not cover accidents negligence or breakage to any parts This includes shipping damage failure to follow instructions misuse fire floods use of incompatible accessories Acts of God or failure in your phone service carrier s line service The product must not be tampered with or taken apart by anyone who is not an authorized ClearSounds Communications representative Tampering with the phone will void any written or implied warranties If a defect covered by this warranty should occur promptly contact a C
17. t side of the phone 4 When finished press the Speaker key to hang up 5 Tochange backfromspeakerphone to handset use simply pick up the handset to disable the speakerphone 6 To change back from handset to speakerphone simply press the Speaker key and then hang up the handset 12 ENGLISH TELEPHONE SETTINGS Dialing Mode Your ClearSounds CSC500 comes from the factory with touch tone service only ll One Touch Memory Setting amp Dialing Your phone allows you to program 11 frequently dialed numbers 8 photo dials and 3 standard memory dials Each memory key can store up to 32 digits You can insert a 3 second pause into dialing or memory storage in order to access custom and telebanking services long distance calling cards etc Press the RD P button at the desired point in the number to insert the pause Storing Memory Numbers while the telephone is not in use 1 Lift the handset or press the speakerphone key you will continue to hear dial done throughout the process This is normal 2 Press the Store key and enter the number you want to store 3 Press the desired memory key 4 Press the Store memory key again and the number is now saved 5 Repeat for each Memory dial key you want to use you do not need to hang up between each new number you are storing After storing the 8 Photo Memory Numbers you may want to utilize the Memory Card to write down the name or phone number that corresponds wit
18. ustomer Service Representative by phone or log onto www clearsounds com to obtain a Return Merchandise Authorization number and shipping instructions before shipping the product to us Any shipment without a RMA Return Merchandise Authorization number will not be accepted and will be returned to you at your expense All authorized returned products must be accompanied with proof of purchase and a brief explanation of the problem For out of warranty repairs and service please contact our Customer Service Department for directions The repair shall be warranted for 90 days IMPORTANT YOU RECEIPT IS PART OF YOUR WARRANTY AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF WARRANTY CLAIM 19 ENGLISH
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