Technical Manual
Contents
1. Join connectors from cooling device and processor Is there a spare power connector remove power connector from CD ROM i plug upgrade into power supply connector i Plug other end of Upgrade in to CD ROM 26 Flowchart Plug upgrade in to power connector Test installation Register your upgrade2. Technical Manual This manual is a supplement to the Spectra Installation Guide Please refer to the Installation Guide for Installation Instructions Trademarks amp Copyrights Copyright 1999 by Evergreen Technologies Inc All rights reserved Brand and product names are trademarks or registered trademarks of their respective holders Printed in the USA CONTENTS Glossary 22 Install Flowchart 24 Overview Thank you for purchasing the Evergreen Spectra upgrade processor upgrade We created this overview to explain the central ideas behind upgrading your computer If you are inexperienced at installing computer hardware you may want to have an experienced friend or qualified computer technician install the upgrade for you Hardware and Software The upgrade hardware is a processor upgrade module with cooling fan The upgrade hardware replaces your computer s pre existing processor It fits into the existing processor socket on your computer s motherboard The upgrade software is called INSTALL This software examines your system for upgrade support If INSTALL determines that Evergreen Technologies has a BIOS upgrade for your system you will need to follow the instructions on both the CD and the Installation Guide INSTALL also runs a performance test before and after installing the upgrade to help you verify the performance improvement and run diagnostics System Requirements The Evergreen upgrade can replace a
3. CD ROMs with an incorrect configuration If your CD ROM seems to have stopped functioning it is probably due to the master slave settings on the CD ROM drive itself First change the setting on the CD ROM to master Then check to make sure the CD ROM is connected to the secondary IDE port and confirm that all connections are tight Resolution of hardware issues with MR BIOS If you have an add in Parallel Card shut the system down and physically remove it it will be reinstalled later If your printer is daisy chained to a scanner unplug the scanner from the system and plug the printer directly into the parallel port it will be reinstalled later Part 1 If the 333 400 MHz CPU has been installed place the original CPU back into the machine but do not restore original BIOS from the Spectra install floppy The MR BIOS will support the original CPU Changes to BIOS settings are as follows Turn the system power off Open MR BIOS Setup at power on by hitting the Esc key just after the memory count Use the Right Left Arrow keys to move from menu tab to menu tab Use the Up Down Arrow keys to access specific settings Use the spacebar or Plus Minus keys to change a setting After making a change hit the Esc key to access the menu tabs again When the changes listed below are complete return to the Summary Screen and hit F10 to Save and Exit a Energy Press the Down Arrow key to IDE spin down and press the minus key once Repeat th
4. Norton Utilities RAM Doubler Worked fine yesterday n a The upgrade box Joe s Computers Receipt from store San Jose CA Gateway 2000 P5 75 Computer case Hardware labels or in the manuals 8 MB of RAM Displayed when system boots 75 MHz INSTALL software Displayed when system boots AMI 1 00 04 BSOT Displayed when system boots Software disk labels on software start up screens INSTALL software Evergreen Upgrade Technical Manual 21 Glossary BIOS Boot Clock speed CPU speed CMOS memory Device 22 Glossary Basic Input Output System Every PC has a BIOS The BIOS gives the computer a built in starter kit to test and configure your system and load your Operating System OS from disk The BIOS provides the basic low level hardware support programs that the operating system uses for accessing system functions and devices Different brands of computers use different chipsets and each chipset requires its own BIOS version You can use the BIOS CMOS set up utility to change the parameters with which the BIOS configures your chipset The BIOS CMOS setup utility is entered during the boot process See also flash BIOS To turn on your computer Also the process that begins when you turn on your computer the operating system loads the system recognizes system components such as internal cards and external peripherals and related system start up tasks The frequency at which your computer CPU op
5. as described in this section Before contacting Evergreen 1 Complete the Information for Technical Support questionnaire in this section 2 Prepare to contact Evergreen using one of the methods below Have your computer in front of you with the case open and REPORT TXT printouts if you are going to contact Evergreen by telephone 3 Be ready to provide questionnaire information as requested How to Contact Evergreen Telephone 541 757 7341 Have information as requested on following pages ready Fax 541 752 9851 Provide information as requested on following pages techsupport evertech com Provide information as requested on following pages World http www evertech com This site offers a wide range Wide Web of technical information Evergreen Technologies Inc Attn Technical Support 806 NW Buchanan Avenue Corvallis OR 97330 6218 20 Appendix Technical Support Questionnaire Type of information The problem Your upgrade model Where you purchased upgrade PC brand and model Brand and model of hardware effected RAM in your system System s CPU speed Operating system s BIOS manufacturer version number and date Names and version numbers of software effected INSTALL reports printed before AND after installation but now hangs when it tries to boot Evergreen Spectra Creative Labs Sound Blaster internal card SupraModem 288 VFC external peripheral Windows 95
6. connections Confirm that data ribbon cables to all devices are plugged in correctly This includes tape drives hard drives CD ROM drives DVD drives Zip drives etc Pin one indicator for data cables and power wires are represented by the color red There is a color stripe usually red on all ribbon cables to indicate their pin one side This pin one on the drive connections is usually the pin closest to the power connector Check that all other cables are oriented correctly with matching pin ones and that they are fully seated Correct alignment is critical Cards Make sure that all of the cards in your system are firmly seated and secured in their slots Apply pressure evenly along the entire length of the card to ensure proper seating Motherboard settings Prior to changing any jumper settings on the motherboard record the current jumper settings Check to see if your motherboard is set to the Intel P54C standard Intel Pentium CPU type Alternate processor types may also work with CPU upgrade kits If your system does not specify this specific processor try setting jumpers according to the CPU manufacturer Intel AMD Cyrix etc The AT ISA bus clock setting can also affect the way your upgrade is running A jumper on the motherboard may control these options This setting may be part of the CPU clock jumper configuration Insure that these settings are all set correctly The ISA bus clock setting is
7. upgrade processor If these steps do not solve your problem set the BIOS back to its original settings Always limit the number of changes made in the BIOS setup to only two at a time This will aid in monitoring system response to each BIOS setting change Caution Whenever installing or removing a processor from the socket you should be extremely careful with the CPU pins The pins are very fragile and can be broken easily CMOS settings you may want to try Note not all BIOS s have these settings Disable the Auto configure function and Memory Re mapping or Relocation They are usually in the Advanced Chipset Menu In the IBM BIOS disable the Read Pre fetch feature Disable any Power management features enabled in the BIOS Disabling Hidden Refresh Above one Meg Test and Parity checking may improve timing Evergreen Upgrade Technical Manual 9 Set read write wait states DRAM Read Write and Cache Read Write to the middle or highest settings available Set the Video BIOS shadowing and System BIOS shadowing to disable Disable Adapter ROM Shadowing as well You should also disable any energy saving features in your system Disable PCI bursting Set the PCI host wait states to mid range Disable PCI auto configuration Note System ROM shadowing and Video ROM shadowing should be among the first options to be enabled after the upgrade is operational CD ROM not recognized or not functioning Many computer manufacturers shipped
8. commended that you download your 16 bit CD ROM driver from the OEM Original Equipment Manufacturer POST mode lockups Phoenix BIOS Note Can occur in specific systems with Phoenix BIOS version 4 XX BIOS Disabling the Summary Screen in the BIOS setup corrects this problem The setting is found under the Boot Options in the BIOS setup utility 14 Technical Support Performance Issues Benchmarks do not give correct reading of upgrade speed Benchmarks allow the user and Technical Support to check processor performance before and after the Evergreen upgrade is installed No single benchmark is accurate 100 percent of the time especially with upgrade processors While most benchmark programs are really quite accurate when testing standard machines most of these same benchmarks fail to accurately identify and test the Spectra upgrade processor Still many users prefer to use other benchmarks to test the validity of the Dhrystone and Mediastone benchmark This often leads to inaccurate readings that should be ignored Evergreen has found that the Dhrystone and Mediastone benchmark does the best job of identifying and testing all of the various system and processor combinations Computer does not run fast enough with upgrade installed need to set jumpers It may be unnecessary to change your motherboard settings for some Spectra upgrades The Installation Guide INSTALL software and this technical note should provide enough inf
9. cy commonly called speed of a computer See also clock speed This is your computer s main circuit board In some motherboards the only components present are the CPU two BIOS ROM chips main BIOS and keyboard BIOS one chipset IC system memory and a clock chip It can contain the main memory drives video I O ports and expansion slots Computer systems which utilize two or more CPUs for running programs Multiprocessor systems require special operating systems that support multiprocessor operation Examples of multiprocessor operating systems include Windows NT OS 2 and some versions of Unix DOS Windows 3 x and Windows 95 do not support multiprocessors Evergreen Upgrade Technical Manual 23 Installation Flowchart Below are Flowcharts of the install process that may help in understanding the steps required in the installation of the upgrade Place install disk in drive and power on system Spectra processor installation Is there a BIOS upgrade available No Y Power off system open case Locate CPU Remove Cooling device Remove Processor Yes Y Change Jumper Dip Switch settings Locate Pin 1 corner on Spectra Locate Pin 1 corner on motherboard socket 24 Flowchart Align Pin 1 corners raise socket lever place Spectra in socke lower socket lever Fan Heatsink insta
10. e process for all items in the energy section except for Event Monitoring and Factory Test Mode SO ee QUE 10 Technical Support Part 1 Part Q9 u9tuRUMC 10 11 12 Part 1 1 90 ML Oy Ea d S P2 b Ports Use the Down Arrow and other arrow keys to select Parallel Port Mode Use the spacebar to change Parallel Port Mode to ECP Set onboard 2 to NA c Chip Set Make sure the Memory type is set to 70ns d Advanced Make sure that IRQ 12 is set to Legacy IS A 2 Windows in Safe Mode For Win 95 watch for the following message after the BIOS screen in the boot sequence Starting Windows 95 Be ready to press the F8 key IMMEDIATELY There will only be 2 seconds to catch the prompt For Win 98 after the BIOS screen in the boot sequence begin holding down the CTRL key If the Windows logo screen is displayed the chance to access the Startup Menu has been missed Wait for Windows to finish booting perform a normal Shut Down and try again from the beginning of Part 2 From the Startup Menu select Safe Mode usually option 3 and press Enter Safe Mode will usually take longer to boot than normal mode so do not be alarmed if the system takes an unusually long time to finish loading Windows 3 Removing outdated drivers from Device Manager Click the Start button Point to Settings Click Control Panel Double click the System icon Click the Device Manager tab Cl
11. e your view to the device vpowerd line in the 386enh section of the system ini file Move the cursor to the beginning of the line and place a semicolon in front of the word device so it looks like this device vpowerd Select the File menu and then click Save Restart Windows 95 Possible Solution 2 Divide Overflow Error Your system freezes or locks up loading Windows 95 and reports a Divide Overflow error Programs such as QEMM and EMM386 may mask the Divide Overflow error These programs may cause conflict with older CD ROM drivers and halt the system It is not always clear what caused the error Place REM in front of DEVICE C path cr_atapi sys CD ROM real mode driver in the CONFIG SYS file which is located in the root directory of the C drive This driver is often located in the PBTOOLS directory on Packard Bell systems Press F8 when the text Starting Windows 95 appears on the screen Choose Safe mode command prompt only as the start up method At the C prompt type EDIT CONFIG S YS and press enter Find the line DEVICE C path cr_atapi sys and place a or REM in front of that line Save the file and exit the DOS editor Re start the system Evergreen Upgrade Technical Manual 13 Note If you use the CD ROM in DOS mode it may be necessary to install a current 16 bit driver Please confirm the make of your CD ROM drive before downloading and installing the 16 bit driver It is re
12. erates usually measured in MHz Along with other factors this is usually a good indication of how fast the processor on a particular computer will operate A small battery powered memory that retains system configuration information even when the system is turned off The BIOS uses the information in the CMOS memory for configuring the system during start up A piece of hardware inside your computer internal or connected to the outside of your computer external An internal device resides inside your computer Internal device examples hard disk drive floppy disk drive internal fax modem network card timer interrupt controller keyboard controller An external device connects to your computer with a cable External device examples printer mouse external fax modem external disk drive tape back up scanner Synonyms board card peripheral and expansion device Dhrystones Flash BIOS Heat sink MHz Motherboard Multiprocessor systems A CPU performance measurement based on running a sequence of software instructions as they are sent to the processor This benchmark is used to measure the performance of a processor independent of anything else BIOS which can be upgraded by executing a software program BIOS images are for specific motherboards A metal device used to transfer heat from the CPU chip to the air Usually attached directly to CPU chip MegaHertz A unit of measurement to define the operating frequen
13. especially important for the operation of 8 or 16 bit ISA cards installed on the 8 Technical Support motherboard You should target 8 33 MHz for this setting This is calculated by dividing the bus speed by the AT ISA bus clock setting divisor Some machines require very specific settings to get them to run properly These settings can be obtained through Evergreen Technical Support BIOS CMOS settings Your system manual should tell you how to access the CMOS BIOS setup program BIOS i How to enter BIOS settings During the POST process memory test the system displays the prompt AM a ave to press DEL for Setup Press the Delete key at this time Phoenix Press the F2 key after memory count Others use a CTRL ALT X combination X S ESC or FI keys opa Memory count two beeps then press the F10 or F1 key before the OS paq Operating System loads Press lt Esc gt during the power on memory test or press ME RIOS lt Ctrl Alt Esc gt during run time F1 key when the IBM logo appears A box may be displayed in the IBM ee upper right hand corner during this time Note Whenever making changes to the BIOS you should first take a moment to record your current settings If there is a problem with the upgrade installation you may need to reinstall your original processor to allow the BIOS to restore its default settings Once you have modified the BIOS you will need to power down the system and reinstall the
14. he socket and check the upgrade for bent pins 3 Verify that all internal and external cables are connected properly 4 If your system still does not power up you may have a short in your system To find out turn your computer off reinstall your original CPU and turn on your system Ifit DOES power up as normal with lights and fan power supply sound turn your system off Install the upgrade again making sure that you have correctly aligned pin 1 on the upgrade and socket Ifit DOES NOT power up as normal you may have a short in your system Have someone knowledgeable about computers review the installation Evergreen Upgrade Technical Manual 7 System Issues Computer starts to boot but the screen is blank or the system will not boot Not all system board BIOS chipset combinations initialize CPU upgrades correctly This can result in no video display after the upgrade has been installed This loss of display can also be caused by faulty electrical connections Below are steps that may resolve such problems Power connections Look for any connections that may be loose or disconnected Correct orientation of power connectors to drives and other peripheral connected to the power supply is very important Power supply motherboard and monitor should be checked for loose connections In some cases the power supply fan does not spin This is most commonly caused by false or improper installation of motherboard power System
15. ick the plus sign next to Ports COM and LPT Highlight the first device labeled Printer Port of LPT Click remove Click ok on the Confirm Device Removal window Repeat steps 7 9 for all Printer Port or LPT devices Click Close Click Start Shut Down and Restart 4 Allowing Windows to redetect hardware Allow Windows to start normally Do not be alarmed if Windows takes an unusually long time to finish loading during the first boot after being in Safe Mode Click Start Point to settings Click Control Panel Double click Add new Hardware Allow Windows to search for new hardware Say no if asked whether the hardware being installed is on the list displayed Allow Windows to search for all non Plug and Play hardware When the search is complete click Details and write a list of what was found Evergreen Upgrade Technical Manual 11 10 Let Windows install any needed drivers The Windows CD may be needed 11 If Windows asks to restart say Yes 12 If Windows does not request a restart do a standard restart anyway Part 5 Reinstalling printer software After Windows finishes installing new printer port drivers it may be necessary to remove and then reinstall any software needed by the specific printer s attached to the computer In each case follow the instructions provided by the printer manufacturer If you had removed an add in parallel card reinstall it following the directions that it original
16. ll single Intel Pentium processor class CPUs with speed ratings of 75 MHz and above in qualified motherboards The upgrade cannot currently replace 60 66 MHz or Pentium processor class CPUs in many dual processor systems How the Upgrade Works The upgrade is a powerful next generation AMD K6 2 processor It replaces your slower Pentium processor level CPU and delivers performance comparable to that of today s processors Make sure you have the right upgrade for your computer The upgrade is designed to upgrade 75 MHz and higher CPUs This includes processors from Intel AMD Cyrix and IDT Evergreen Upgrade Technical Manual 1 How to Use This Manual This manual is divided into two chapters Chapter Do you need this chapter Use this chapter to look up technical information on the upgrade Technical Provides Technical Information Information about the product Explains how to troubleshoot problems related to installing the upgrade Tells how to contact Evergreen Explains new terms related to upgrading Use this chapter if you have problems are confused by the new terms or need to contact Evergreen Technical Support 2 Overview Technical Information Evergreen Upgrade Technical Manual 3 Product Technology This product is based on an AMD K6 2 processor with 3DNow technology A AMD K6 2 Pentium Performance Benefits w 3DNow 75 MHz Frocess Technology Smaller process faster perf
17. llation Is the UPGRADE BIOS option available exit INSTALL remove floppy restart operating system place the CD ROM and floppy in drives Execute SETUP EXE on CD ROm l exit windows and Look in your Is Bus motherboard system la No speed set to restart the system Upgrading manual for correct T MILI select UPGRADE your BIOS settings BIOS Select Backup Press ENTER Press Y Press Enter Was the Backup Successful Yes Y Upgrading the BIOS Is the BIOS an Award or Microid No Select Verify Press ENTER Was the Verify Successful Yes Y No Select Upload Press ENTER Press Y Press Enter Was the Uploa Successful Yes Y Contact Technical Support No Remove the floppy dis Restart your computer Test your system Spectra processor installation Flash Bios Remove the floppy disk Restart your computer Test your system Spectra processor installation Evergreen Upgrade Technical Manual 25 Fan Heatsink installation identify correct clip direction Place cooling device on Processor Fasten clip on side away from hump Fasten clip on hump side reconnect cables and wires locate power connectors i
18. ly came with If you had removed a scanner reinstall it following the directions that it originally came with System hangs while running applications Describes specific issues for systems that begin to boot up but stop due to error messages or instability These settings may vary according to your system and your BIOS version If you need definitions of terms used in this section check your system manual Warning If you are not familiar with the BIOS setup routine do not change your BIOS settings without recording the original settings The BIOS setup routine accesses and alters the information in the CMOS memory Connections Check CPU seating To insure that the chip is fully seated please install the processor with both hands 1 Power off the system 2 Lift the ZIF lever 3 Using one hand apply pressure on two corners of the upgrade s cooling device 4 Lower the ZIF lever to the closed position 5 Verify that the fan on the upgrade is spinning when the system is powered on Possible CMOS settings For more information on individual settings please see your system manuals Your manual should provide specific information about the settings in your BIOS Shadow memory cacheable Selecting Yes for this option may increase system performance However cacheable shadow memory has also been known to cause system conflicts Memory timings In some BIOS you will need to change memory configurations to get the upgrade
19. ormance 00 25 00 35 in microns Built in feature that helps the CPU 64Kb 32Kb retrieve even faster 1 cache suppoit Augments L1 cache making data retrieval even faster Tw Enhances multimedia applications and PINS NSCRROIDES runs other apps 10 faster xs 3DNow technology eine oe visual and multimedia EE Standard industry architecture essential Ae Copains for running standard PC applications 4 Technical Information Technical Support Evergreen Upgrade Technical Manual 5 Solving Problems Yourself Problem Solution Index INSTALLATION ISSUES Fitting CPU into socket Getting the correct fit Old and new fan What to do with your old fan Bent CPU pins What to do with bent pins No power from system No power or sound SYSTEM ISSUES Computer starts to boot but the screen is blank Correct CD ROM configuration Hardware resolution with MR BIOS System instability Blank screen My CD ROM is not recognized My printer or modem is missing System hangs OS applications Power management divide overflow Phoenix BIOS My CD ROM is not recognized Correct CD ROM configuration 10 My printer or modem is missing Hardware resolution with MR BIOS 10 System hangs OS applications Systeminstabifity 12 regenen pee a System hangs Windows 95 98 PERFORMANCE ISSUES My benchmarks do not work Why benchmarks may misidep correctly ergreen processor upgrade System not fast enough afte lu
20. ormation on when it is necessary to change your hardware settings If the installation software reports that the upgrade is functioning properly and identifies it at the correct speed grade MHz your upgrade is running correctly The following settings may be available as changeable jumpers and or switches on the motherboard Consult your computer manuals for specific information on your motherboard settings No motherboard manual There are several places the settings may be located Check the inside of the computer case cover Check the power supply or silk screen on the motherboard itself If you do not have documentation on your motherboard contact the system or motherboard manufacturer They should be able to provide you with the motherboard settings These settings are also found on the OEM web site Note Before making changes take a moment and record your current jumper settings CPU type Most motherboards support multiple CPU types We recommend that you configure your system board for a standard Intel Pentium processor Alternate CPU settings may work as well If you are having problems with the Intel Pentium settings try the documented alternate settings Evergreen Upgrade Technical Manual 15 Bus speed Most CPU s run at a multiple of the Bus Speed motherboard speed or external clock speed Common bus speeds are 50 60 and 66 MHz Many of these Pentium motherboards can be reconfigured to run at these different speed
21. s Set your motherboard to the recommended speed setting for the upgrade you purchased These are listed on the Installation Guide that was included with your upgrade Consult the user s manual or motherboard documentation for information on changing the motherboard bus speed if necessary Original CPU Speed Bus Speed Pentium 90 120 150 180 240 6 Pentium 100 133 166 200 233 66 0 CPU multiplier This setting allows the system to achieve higher processor speeds by multiplying the bus speed A 50MHz bus with a multiplier set to 1 5X will run the CPU at 75MHz The multiplier setting on the motherboard can usually be left in its original state The upgrade has been designed so that the multiplier is permanently set and not configurable by the motherboard Voltage The Spectra AMD K6 2 processor voltage should be configured for the VRE setting 3 52 or 3 45 3 6v Some motherboards do not provide the settings to allow you to configure the voltage they are incorporated into the CPU type settings Occasionally voltage settings are documented in the manual but are physically missing from the motherboard This usually means that the voltage is controlled automatically and cannot be changed AT bus speed Many of the adapter cards in your system run at a divisor of the bus speed Set this divisor so that the result is approximately 8 33MHZ Many systems are capable of running the AT bus as high as 11 MHz If your system becomes
22. to work correctly This should only need to be done if you have had to change motherboard settings Ram timing Some BIOS s allow you to manually configure memory settings FPM SIMM EDO SIMM and SDRAM DIMM are the most common memory types It will be often 12 Technical Support shown as X2222 Raise these settings as high as they will go e g X3333 Disable all bursting options If the above steps work you may be able to change some of the settings back to their original values Do these steps one at a time and record any changes you make so you can easily restore the original settings if necessary Stability problems while loading or running under Windows 95 Possible solution 1 Power Management The original Advanced Power Management APM driver for Windows 95 release 4 00 950 or 4 00 950a may not function correctly on some machines The release level for the OS can be found under System Properties Disable any power saving features in the BIOS and Place a remark in front of the line device vpowerd in the SYSTEM INI file Turn on the computer Start Windows 95 in safe mode by pressing F5 when the monitor displays Starting Windows 95 Once Windows 95 has loaded in safe mode press the Start button and choose Run Type system ini in the dialog box and press Enter This will run the System Editor Select the Search menu click on Find then type vpowerd in the box provided This will mov
23. unstable you should reduce this setting See below for recommended settings Bus Speed MHz Clock Divisor 6 13 8 33MHz oO 8 475MHZ 06 8 4 833MHz 16 Technical Support Solving CMOS Problems CMOS based problems include hanging error messages losing memory incomplete memory count on boot up losing date time and disk drive settings system not recognizing devices The CMOS is a small battery powered memory chip that retains system configuration information even when the system is turned off The BIOS uses the information in the CMOS memory for configuring the system during start up Replacing run down CMOS The battery powering the CMOS memory eventually runs down and the information stored in the CMOS memory can be lost or become corrupted Usually the first indicators of a low CMOS battery are the date and time slowing or being reset usually to 1 1 80 To solve this problem replace your CMOS battery Checking hardware If your system still does not work the problem may be hardware related DIP switches cards not inserted properly etc Carefully double check all connections and settings Evergreen Upgrade Technical Manual 17 18 Technical Support Appendix Evergreen Upgrade Technical Manual 19 Getting Help If you have tried the solutions recommended in this manual and are still having problems getting your computer to work properly please contact Evergreen Technical Support
24. x Need To change jumpers or swi hes upgrade OF ANG CMOS PROBLEMS A Nn Nn Replacing run downl CMOS Hardware difficulties Checking hardware E Oo 6 Techniqal Support Installation Issues Fitting CPU into socket Check the seating of the processor There should be no space between the bottom of the upgrade processor and the top of the CPU socket A level flush mount is crucial Install using both hands One hand holding the upgrade in position while closing the ZIF lever with the other There may be additional notes in your system manual that you should follow What to do with your old fan Many times your old fan is wired to the power supply It would not be wise to remove this fan from your system as this may void your system warranty Try to find an out of the way spot inside your case that you can secure this fan Be sure that the fan is secured so it does not move around inside the case and cause damage Bent processor pins If you bend one or more pins on the original processor or the upgrade you need to carefully bend them back to their correct positions using fine point needle nose pliers or tweezers In some instances you may need to contact Technical Support No power or sound If your system does not power up when you turn it on no lights fan or power supply sound 1 Turn off your computer immediately 2 Verify pin orientation of both the upgrade and t
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