ClinicYou Manual
Contents
1. Home Pending EPR Access Requests Practice Web Page Sent to Patients Approved system will alert you when you receive a network request It is important that you positively verify the identity of the clinician if necessary by checking with the originator by conventional methods such as a telephone call before accepting There are no pending requests in your list Sent to Clinicians There are no pending requests in your list eee Contact Site Map Privacy Policy Terms Copyright 2009 ClinicYou Ltd UK A 20 grap Aug ates 2009 yi o iopula publ gs Jan 1 Jul 2 Mr John Doe Male 24 Oct 1992 16 Years CYP6731051438 01243831618 06 07 2009 07 07 2009 07 07 2009 07 07 2009 08 07 2009 Ml Weight Ke ight 67 kg Chart Height 160 cm Chart EPR Notes ClinicYou EPR Notes section is a continuous document of clinical comments and assessments arranged in reverse chronologic order You can flag any entry within the EPR to appear right at the top of the list for everyone to see The panel on the right hand side displays key clinical information such as diagnoses drugs and allergies in one easy to read area You can attach documents and images to notes to make the entry richer and clinically relevant In addition you have a separate section to enter numeric and textual results Numeric data such as observable entities like weight can2. view appointments and invoices search Welcome to ClinicYou ClinicYou has a patient portal that allows them to edit their adle o6 E LA LE nsw cinco con patien ionin AIOE Welcome to ClinicYou for clinicians and leave feedback after a clinical encounter ClinicYOU The patient portal also allows them to securely communicate with clinicians and request appointments Patients can of course register themselves and start their health records They can also grant permission to clinicians to access their clinical records Messages from clinicians appear here Patient Login ClinicYou ID Password Forgot ClinicYou ID or Password w Welcome John Doe T Important Search for Clinicians and add them to My Clinics Add Clinicians Set up your invoicing address preference Set invoicing address now O Upcoming Appointments You have no appointments at this time Q Outstanding Invoice 29 Aug 2009 KKMin0 Dr Jesse Kumar 2 29 Aug 2009 KKMin1 Dr Jesse Kumar 1 11 Jul 2009 KKQIn1 Dr K Laji 50 View All Messages Q g i You have no new messages Read All 29 Patient Feedback Through the ClinicYou portal patients can rate and leave feedback on clinicians Clinicians can choose to display feedback with their profile on the practice website Clinicians have full control over this feature through the Practice Details section of their accounts
3. The Chichester Endocrine Clinic operates at the Nuffield Hospital Chichester UK The clinic offers a responsive and efficient clinical service in the diagnosis and management of a wide range of endocrine conditions including those of pituitary thyroid parathyroid and adrenal glands Categorising diabetes adequately leading to logical treatment selection based on physiological dysfunction is something that the clinic has a particular interest in A wide range of biochemical and imaging investigations are available between the Nuffield and St Richard s sites including endocrine dynamic function testing specialised imaging nd other diagnostic facilities Contact Details i Postal address The Nuffield Hospital 78 Broyle Road Chichester West Sussex United Kingdom PO19 4WB Phone 0700 580 7567 FaxNo 0700 580 2711 Healthcare Professionals Dr K Laji Consultant Physician and Endocrinologist Dr Laji is a consultant physician and endocrinologist currently employed as Read Full Phone 07005 807567 Dr Jeremy Quiney s Consultant Chemical Pathologist Practice description and contact info Clinician Info Login to ClinicYou Clinicians and support staff login from the unique URL chosen during sign up Ask your MAH if you don t remember this This page loads over a secure https connection and uses high strength 128 bit encryption A secure seal is displayed on this page to enable users to check the
4. data by creating a clinical network with that group Choosing a practice web address URL When you register ClinicYou creates a unique web address for your practice where you and your colleagues login from This is also your practice web page address and takes the form http yourclinic clinicyou com Choose a memorable and relevant name For single clinicians this could be their own name or even better use your practice name Configure Practice Web Page ClinicYou creates a search engine optimised web page for your practice as you sign up so that you get a web presence right from the start To take full advantage of all the features of ClinicYou you must complete the relevant practice related information Things to do Complete your contact information Make sure you have entered practice address telephone number etc You can visit the practice web page from within the application Click text to edit whilst logged in Enter key words for your services Since ClinicYou gives you visibility on the internet it is important to make sure you have a good service description on the page Key words you enter will be indexed by search engines Practice web page URL Te Welcome to ClinicYou A MARS Ehups kenlaji clinicyou com Home Login button Q7 Google Welcome to ClinicYou ClinicYOU Chichester Endocrine Clinic Intelligent Answers to Complex Clinical Problems
5. in one place f you do not have the patient s ClinicYou ID personal identification number you will need permission from either the patient or network with clinician who has previously treated the patient to view the EPR You can request this electronically in most cases Transcription ClinicYou has a facility to capture your voice through a Java interface and link this voice file to patient records Your support staff can then transcribe this into patient linked documents You can dictate into clerking sheets and create letters this way If you wish you can delegate dictation to ClinicYou pool of typing staff Transcriptions New Dictation Create a new dictation Drafts If you have saved a dictation half way you can come back to it here Pending View and transcribe dictations pending transcription Transcribed View and approve transcriptions Approved Transcriptions View letters that are not linked to patients Working with Patient Data Once you have set up ClinicYou as your practice management system you can start adding new patients Since each patient is unique across the whole of ClinicYou network ClinicYou needs to first check if the patient already exists within its database Remember patients can also create their own account on Clinic You Answer Yes if you have ClinicYou ID number Use demographics search if not yO Welcome to ClinicYou a gt AS SS https kenlaji c
6. these after logging in or you can delegate transcription to ClinicYou pool staff charges apply You can reference a dictation to a patient at the point of creation so that clinical errors can be avoided Transcribed letters can be remotely approved by the clinician If you are out of the office approval process can be delegated to a colleague Pending transcriptions can be played back within the EPR and approved text become part of clinical records Address your letters here 90 wr Click and type to select a patient Java dictation applet Patient referenced letter or email to colleague Create a New Document Print Email tei a palon Mr John Doe Mr John Doe Male DOB 24 Oct 1992 Age 17 Years Phone 01243831618 amp Status To Contact O Patient GP Cc ssena 7 RO See Type to select a contact C Patient C GP Letter Title 26 INVOICING ClinicYou uses a concept of marking items billable during lf the patient has an email address invoice can be the course of usual work Billable items could be emailed straight after it is created You can choose to appointments notes entries e g an inpatient review or print the invoice too if you wish procedures Once you have a collection of billable items they can be gathered into invoices Invoice addresses are flexible and you can set a time interval after which ClinicYou will send out an automated reminder to patient Click to f
7. ClinicYOU USER MANUAL Sauer Welcome to ClinicYou ClinicYou redefines how you access and process patient information It provides all the tools that you need to run your practice in one beautifully designed web application with nothing to install on your computer If you are familiar with using a modern web browser you already know how to use ClinicYou www clinicyou com Index System Requirements amp Support Key Concepts Getting Started Configure Practice Web Page Login to Your ClinicYou Account The Home Screen Menus Explained Working with Patient Data Sace s28 sesse esses seer sm aara see ee sea ae ea eases enaeee Sees PAUSE PONO Sao e Contact i tates te ere elie Not all sections in this manual apply to all types of users The screens will show slightly different features based on user type and account privileges The first few pages of this manual are aimed at the Main Account Holder the person that is signing up to use ClinicYou system Requirements Internet Connection Your user exper
8. PR Once a patient has been found either using ClinicYou ID number or by a demographics search ClinicYou will display whether or not you have access to patient s EPR An open padlock icon means that you can access the patient s clinical records as the patient belongs to a networked practice or clinician If you do not have access to EPR you have two options Ask the patient for permission If the patient has an email address this can be done electronically Request networking with one of the clinicians If electronic request to patient is not possible the system will list clinicians involved in patient s care and you can request a network link with one of these clinicians If you cannot wait If you need to start clerking the patient straight away you can choose to create a temporary record and merge with the existing one later once you have obtained permission a pin number from the patient Matching patient record Open padlock you have access ClinicYOU My Account Practice Finance Contacts Transcriptions Your search found 1resultsw Mr John Doe Male DOB 24 Oct 1992 Age 16 years 14 Entries Last 30 Jul 2009 Contact Site Map Privacy Policy Terms Support Copyright 2009 ClinicYou Ltd UK 19 Clinical Networking Clinical Networking allows clinicians from different practices 00e Welcome to ClinicYou to work as a team and collaborate on patient care For i Le Ae ELA t he
9. Staff ClinicYou Invoices Inactive Clinicians My Account Menu My Account menu allows you to access and manage practice and account specific information Options here are different based on your role MAH will be able to edit practice details here My Account For Main Account Holder who is also a clinician My Info ClinicYou main account and basic details about your practice Bank Details Bank details to appear on your patient invoices for direct to bank payments Clinicians Manage all clinicians on the account Support Staff Manage all support staff on the account and assign them to clinicians View ClinicYou subscription details and historic invoices ClinicYou Invoices Inactive Clinicians Manage Inactive Clinicians Inactivating a clinician account keeps the login details in use but the clinician will not be able to use ClinicYou for normal clinical work Practice Finance Practice Finance Menu allows clinicians to view and manage their income and expenses data MAH will be able to view financial information for the whole practice at a glance Options available under this menu are different for different users Practice Finance Dashboard Practice Expenses Service Expenses For Main Account Holder who is also qa clinician Shows overview of practice finances Enter and manage your practice related expenses Summary of charges if you opt for ClinicYou services such as transcription Con
10. V Allow patients to leave feedback Read Feedback Display patient feedback on practice page _ Display average rating Feedback Dr Jesse Kumar Consultant Endocrinologist CEMED Somerfield BMI Hospital ME16 ODU Last Appointment 29 Aug 2009 at 18 41 Rate this Clinician p57 Remove rating Feedback Thank you for looking after me N 30 Contact Us We would love to hear from you be it comments criticism or praise To get in touch click Support raise a new ticket and choose Feedback from the droodown menu AAGA Welcome to ClinicYou a gt A G ala Ehnps kenlaji clinicyou com Support RaiseNewTicket Qr Google l Welcome to ClinicYou Chichester Endocrine Clinic K Laji My Account Practice Finance Contacts Transcriptions Q Raise a New Ticket Raise a New Ticket Pending Closed Search First Name K Laji Email laji mac com Topic Feedback Query Attach a file Choose File no file selected Maximum file size 3M8 You can upload file types GIF JPG PNG DOC XLS PPT PDF BMP TXT Submit Ticket Contact Site Map Privacy Policy Terms Support Copyright 2009 ClinicYou Ltd UK 31 CI l i f O U 2009 All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopy recording or any information storage and retrieval system without perm
11. a brief registration before reading your document You can attach other types of documents such as images and PDF to form part of the EPR My Account Practice Finance Contacts Transcriptions Mr John Doe Male 24 Oct 1992 17 Years CYP6731051438 01243831618 Demograhics Notes Documents Results Invoices Clinical Links Today 18 Dec 2009 b Search Documents Create a New Document gt UploadaFile ET TUCE ap Email document 18 Dec 2009 09 15 Dr K Laji Email 16 Dec 2009 09 53 Dr K Laji Email E 16 Dec 2009 09 44 Dr K Laji Email Radiology Image 25 Nov 2009 10 37 Dr K Laji Comment Printable Document 21 Sep 2009 06 14 Dr K Laji Letter 27 Jul 2009 06 40 Dr K Laji Letter Scanned Document 27 Jul 2009 04 20 Dr K Laji Result 23 Jul 2009 10 54 Mr Hany Hafez Letter New Patient gt lt Aspirin product A test gt D Problems amp Procedures Test mail 7 Past AF Atrial fibrillation a N Acute ischaemic heart disease Varicose veins NOS Clinic Letter majar 2009 7 Awaiting operation Reply to email Fine needle aspiration biopsy Diabetes mellitus type 1 disorder Result scan Th Well controlled Morbid obesity HH appointment 08 Jul 2009 24 ResulTs You can add a wide range of test results to ClinicYou You can chart numeric data hover your mouse on a row including numeric and textual data To each of these types of numeric result and
12. authenticity of this page Things to remember Check the authenticity of login page You should always check that the login URL is correct Click the site security seal to display certificate details if you need to verify the authenticity of this URL Set your auto logout time For your security the software will automatically log you out after a predetermined length of time You can change this interval in your account settings but consider the implications of leaving yourself logged in when you may be away from the computer Your practice login screen Welcome to ClinicYou gt Al a lt amp Bhups kenlaji clinicyou com login Qy Google l Welcome to ClinicYou ClinicYOU Practice Web Page Password is case sensitive C Remember me on this Computer Forgot Username or Password Auto log out too premature You can modify the time to log out in the Admin Panel once logged in SSL Secured GlobalSign ED PELICETO VERIFY Yitact Site Map Privacy Policy Terms Support Copyright 2009 ClinicYou Ltd UK The Home Screen Hints panel On logging in all users are taken to their personalised home J screen The menus at the top gives you quick access to all aspects of ClinicYou The menu options on this screen will vary based on your role Generally MAH will have the most ClinicYOU menus and options on this page My Account Practice Finance f Transcriptio
13. be plotted to display trends Earliest Date Latest Date Other Patient Tests E LAA X Weight Kg Chart Type O Line Bar O Area O Pie Click to chart numeric data Chichester Endocrine Clinic K Laji ClinicYOU My Account Practice Finance Contacts Mr John Doe Male 24 Oct 1992 16 Years CYP6731051438 01243831618 Demographics Notes Documents Results Invoices Clinical Links Today 18 Aug 2009 Send me email notifications when notes are entered for this patient il 12 Notes O My Notes is All Notes July 7 2009 12 04 AM Dr K Laji Outpatient Review It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum E Drugs 01 Jan 1900 Metformin hydrochloride 500mg m r tablet 07 Jul 2009 16 Jul 2009 Aspirin 200mg suppository od m Measurements gt oo Weight 67 kg Chart Height 160 cm Chart August 7 2009 14 15 PM David Ross Outpatient Review developing eds as weight escalates August 2 2009 19 05 PM Dr K Laji Comment Auto alert when a new note is entered in EPR is indeed working knew about HH entry as soon as it was made August 2 2009 8 26 AM Mr Hanv Hafez P Search Entries P View Deleted Entries Add a New Note pyres J Transcriptions Aspirin product P
14. choose Chart from the Options you can attach scanned images or other files ClinicYou menu In the resulting popup you have access to all of the comes with a set of pre filled test names and reference other numeric data for comparing trends ranges but you can create new ones on the fly ClinicYOU My Account Practice Finance Contacts Transcriptions Mr John Doe Male 24 Oct 1992 17 Years CYP6731051438 01243831618 Demograhics Notes Documents Results Invoices Clinical Links gt Trends gt Search Results gt Deleted Results gt Add New Result ETTC Hidden Abnormal Hidden Abnormal Today 19 Dec 2009 Dae Testname este ange S Numeric result v o A 10 Nov 2009 HbA1c 6 4 6 E E 11 Nov 2009 24Hr Urine Potassium 26 mmol d 25 100 Past Textual r suji 9 tees see 27 Jul 2009 CRH Test Basal 50 60 AF Atrial fibrillation 07 Jul 2009 Testosterone amp 7 nmol l 10 30 Acute ischaemic heart disease Varicose veins NOS Showing 1 to 4 of 4 Results 19 Jul 2009 Awaiting operation Fine needle aspiration biopsy Transcription ClinicYou has a built in Java interface for capturing voice dictation through your web browser To take advantage of this facility you need to have a Java enabled browser and you should click Yes when the applet asks permission to run in the browser You can dictate notes or letters Your support staff receive notification when a dictation is created and can transcribe
15. ets for easy of data entry Ensure you are in the correct tab before performing a search Multiple lines of Coded data can be addeq here rrr rrrrrrrrrrrrrerrerrereeeeeeeeeeeeeeeeeeeeeeeeeeceathececteceeneeneeneeneenee fe Favourites list of clinical terms srren Diabetes Mellitus 73211009 C10 Mark an entry billable and specify a fee Click the heart icon to add a term to favourites list New Note Mr John Doe Date 19 Oct 2009 09 57 04 PM I Make this note Hidden By K Laji Endocrinology and Metabolism O Billable l catego seee 15 Text Coded Data Observations Documents auie sm Vitals Condition Drugs Procedure Concept SNOMED Dae l D x Show favorites Click a result to add to the list American Society Of Anaesthesiologists Grade lii 302135007 Xa8Dq O Asthma disorder 195967001 H33 Current Smoker 77176002 137R pf Euthyroid finding 264521008 XCOcp x Gas Ci9 Cancel 23 Documents You can create or dictate new documents clinical correspondence for people people who are not registered users of ClinicYou software These can be delivered as printed document or better still emailed You pick a contact from your contacts database create a new document and click Send ClinicYOU You can even attach other existing documents to the newly created email document and set an expiry date for the document The recipient needs to complete
16. ience with ClinicYou depends on the speed of your internet connection We recommend at least 1 5Mbps or faster broadband connection Computer Any modern operating system and hardware can be used Windows operating system allows additional functionality like connecting to recording equipment such as Phillips SpeechMike and foot pedal control for transcription Browser Any Java enabled modern web browser can be used We do not recommend using Internet Explorer 6 or earlier versions If you experience unexpected behaviour whilst using ClinicYou clear the browser cache and try again Valid Email Address All users of ClinicYou need valid email addresses The system generates a number of advice emails to let users Know of key events within the account Support If you can login to ClinicYou Click the Support link at the foot of your practice portal Follow the instructions on the screen The system will already know who you are If you cannot login Go to clinicyou com support and raise a support ticket Be sure to tell us who you are Key Concepts Patient Centred Approach Trusted Network ClinicYou uses a unique concept of patient centred care lt MA Besa ngeowde eens esoncuanausse honnn This means that each patient is unique across the ClinicYou database which gives you powerful clinical collaboration capabilities A Clinical Practice A single clinician or a practice of several cli
17. ind a specific patient invoice Click to find overdue invoices Notes can be attached to invoices to record matters related to that invoice ClinicYOU My Account Practice Finance Transcriptions Home Invoices Patient Invoices Pending Approval Unbilled Unsent Re eive Payment All patients 4 all a Notes attached to invoices rr S C 07 Jul2009 KKQInO Mr John Doe 195 00 145 00 50 00 Part paid Q 11 Jul2009 KKQIn1 Mr John Doe 50 00 0 00 50 00 Unpaid 27 Financial Data If you are a Main Account Holder MAH you can view all of your practice s finances at a glance Click Practice Finance menu and choose Dashboard If you are a clinician you can view your own financial data under My Account Right click or Ctr Click Mac on pie charts and you can save them to your computer for incorporating into your own reports Welcome to ClinicYou 8 0 oo Ca Aa e tE nos keniaji clinicyou com MahPracticefinance CO how do display hidden files inos x OJ ClinicYOU My Account Practice Finance Contacts Transcriptions Practice Finance Practice Expenses Practice Expenses Overview for the year 06 Apr 2009 05 Apr 2010 My Finance Earnings Practice Finance Expenses Service Charges Total Earnings 8445 MMH Unrealised 2415 Total Expenses 4515 02 MK Laji 8445 I Realised 8445 ME Computer Hardware 814 MO Defence Union 1365 28 Patient Portal demographic data
18. ission in writing from ClinicYou Registered Users of ClinicYou are permitted to download and print a copy of this manual for their personal use only Whilst every effort has been made to ensure the accuracy of this manual ClinicYou does not under any circumstances accept responsibility for errors or omissions If you believe the content this manual can be improved for clarity please send an email to support clinicyou com to enable us to improve our service to you 32
19. linicyou com clinician patient_step1 ra a Q7 Google If you have ClinicYou ID number Pe 5 i If you happen to have the patient s ClinicYou identifier ClinicYOU adding a patient is a single step process In some cases My Account ractice Finance Contacts Transcriptions NHS number UK only can be used to locate the patient i i provided this has been entered on ClinicYou previously Step1 Add a New Patient Add a New Patient If yo u DO N OT have C i n i cYo u D num be r Do you have this patients ClinicYou ID number or NHS number O Yes No K EEA 3 gt Please enter spellings carefully First Name John Possible match Pi gt Please check that the patient has not d moved residence or changed name If you do not have ClinicYou identifier you will need to use lastName Barbour aa name date of birth and address to identify the patient Date of Binh 06 Oct 1971 Nopossile match ClinicYou progressively matches these details as you type i Possible match and will tell you when a match for each parameter is found State County Country United Kingdom Once the patient is found viewing clinical data depends on whether or not you have permission to access them either from patient or by being networked with another clinician or Next group see next page Access to EPR Contact Site Map Privacy Policy Terms Suppor Copyright 2009 ClinicYou Ltd UK Post Code 18 Access to E
20. nicians can Practice A Practice B single handed clinician create an account on ClinicYou Each of these accounts will K create a practice complete with its own website that is visible to patients and other clinicians Clinical Networking Clinical Networking allows individual or groups of clinicians to share patient records securely A clinician can create a trusted professional link with another clinician to share patient data This is useful if you work closely as a team collaborating on a number of patients A clinician not in a network can still access patient data with Patient A a patient s permission Patient A s records created through Practice A are accessible to Practice B through Clinical Networking Types of Users Main Account Holder MAH This is the person that opens the ClinicYou account MAH is responsible for paying the account charges and administering other user accounts Clinicians and Support Staff MAH could be a clinician Patient data is not accessible to an MAH who is not a clinician MAH has a dashboard view of the practice finances Clinicians Clinician accounts are added by the MAH Once initial login details are received Clinicians can fill in remaining details and change their passwords Clinicians can add and edit patient data MAH can reset Clinician passwords and block access to the practice account Support Staff Support Staff are your clinic admin staff These accounts a
21. ns Messages To Do and Calendar Your free trial expires on 04 Oct 2009 fa Practice Web Page All new messages due and overdue To Do items and the Important i m nother Support Staff Add a Su Staff day s appointments are presented here You can access all ee kaha Chiat messages to do and scheduler by clicking the relevant links a System Status System News QO To Dos 20 Aug sag oo aao August ClinicYou is back full force ClinicYou team will post you important messages and rare ORES ree SAET AE ESS enhancement many changes to updates in this panel for your attention Calendar Today patient demographics billing etc Enjoy You have no appointments today Hints Panel For all users hints panel displays important reminders regarding their account such as completing contact Contact Site Map Privacy Policy Terms information To Do Calendar and Messages ClinicYou has beautifully designed and easy to use pages that lets you create messages to do lists and appointments You can even subscribe to your clinic schedule using your iPhone iCal Google Calendar and Outlook Cinio Practice Finan Contacts Transcriptions Cii y hee Practica Web Page Q New Message lt T Subscribe to Your Calendar To subscribe to your clinic calendar login to ClinicYou and lf your computing platform does nothing on clicking navigate to Calendar from Home menu Click Subscribe to subscribe to iCal may happen
22. on a Windows machine iCal if you are using a Mac and iCal will start up and load right click the link and choose Copy link You can then use the feed as a subscribed calendar You will then be able to this URL to add calendar feed manually in Google Calendar see a Self updating patient list on your Mac without having or in any application that can use iCal feed format to login to Clinic You Follow these steps for other devices like the iPhone Welcome to ClinicYou 9 0O iCal United Kingdom Time v a gt Al Gl rey https kenlaji clinicyou com clinician calendar Q7 Google Today Day Month x Q i Welcome to ClinicYou Y CALENDARS 2009 Monday 26 Oct Tuesday 27 Oct Wednesday 28 Oct Thursday 29 Oct Friday 30 Oct Saturday 31 Oct Sunday 1 Nov Tasks 2 ill day On The Wards i hich E i linic K Laji CAAC OO EE A M Fixed Commitments Half Term e e v Calendar DRB away on course in London 0 OS away on course in London Halloween ssid CI Team on call inic mc lt Y SUBSCRIPTIONS M UK Holidays 11 30 My Account Practice Finance Contacts Transcriptions M Birthdays no lames for CBD M My Clinic gois 12 00 M Sashi d Kush Rach CMEC Home Calendar Practice Web Page 13 20 Grand Round Medicine 14 00 J area for tomor Calendar New Appointment 14 00 Endocrine Clinic Day 01 Nov 2009 Today DEE Week November 2009 Mon Tue Wed Thu Fri Sa
23. psenaeinoyon conva ome ae a example physicians and dieticians can work together in a clinical context whilst keeping their practice finances separate a e a E a Treigi Private Clinic gt ClinicYOU Creating a clinical network with a colleague or accepting a network request is an important step wv Welcome K Laji Practice Web Page Important a Add another Support Staff Add a Support Staff a Add another Clinician Add a Clinician Before making or accepting a request Consider whether you collaborate with the other clinician often and have many patients in common If this is true SON View Network Practice Webpage ISI as creating a clinical network is the best option The practice cemed As you are aware ClinicYou software ee ee es http cemed clinicyou com home is being updated on a daily basis to URL of the clinician should be veritied before sending a enhance your user experience Since Mobile 0791785585 the way browsers depend on network request Email jessekumar nhs net cacheing pages and cookies for Requested on 20 Oct 2009 speeding things up this could Read more My Account Practice Finance Transcriptions pport System Oct 2009 now have an easy to use support em integrated within the plication Use the Support link in footer to raise a ticket and receive If you just want to access the occasional patient records then asking permission from the patient would suffice
24. re added by MAH They can change passwords and complete additional details once logged in MAH can reset passwords and block access to the account Support staff can schedule patient appointments transcribe dictations online invoice and receive payments They also have access to EPR but are unable to code clinical data Patients Patients can register themselves or can be registered by a clinic Clinician or Support Staff If an email address is supplied during registration by a clinic patients receive their initial login details automatically Patients can recover their lost password or ask their clinic or ClinicYou Ltd to reset it Getting Started ClinicYou is a web based practice management software and clinical information system You pay a monthly subscription to use the software The first step is to sign up to use ClinicYou You can do this at www clinicyou com mahregistrationstep1 Things to consider Main Account Holder MAH The person that signs up to use ClinicYou for your practice is the MAH The MAH then adds clinicians and support staff MAH could be a non clinical manager or one of the clinicians within the practice All clinicians under the same MAH form part of a single clinical and financial unit If you would like to keep your financial data separate but work closely with another group of clinicians e g a group of Surgeons and anaesthetists they should sign up separately You can still share patient
25. roblems amp Procedures Acute ischaemic heart disease Varicose veins NOS 19 Jul 2009 Awaiting operation Fine needle aspiration biopsy Diabetes mellitus type 1 disorder Well controlled Morbid obesity 08 Jul 2009 Drugs Discontinued Byetta 5micrograms 0 02ml solution for injection 1 2ml pre filled disposable devices Eli Lilly and Company Ltd product Repaglinide 1mg tablets 90 tablet product NovoMix 30 FlexPen 100units ml suspension for injection Novo Nordisk Ltd Notes Components An EPR record can have multiple different types of data including free text coded clinical data observations and even attached documents such as images scanned letters etc You can create a truly context sensitive clerking of a patient encounter ClinicYOU Patient identifier strip mn eee lilies Mr John Smith Demograhics Notes Today 19 Oct 2009 O My Notes All Notes October 13 2009 22 13 PM Clinician and time stamp Dr K Laji Retrospective Entry Documents N CT FRAME JPG 68 35 KB AS CT RESULT PDF 755 56 KB AS CORRESPONDENCE PDF 1 31MB Attached documents October 13 2009 17 19 PM Dr K Laji Outpatient Review My Account Male 02 May 1925 84 Years CYP7136341641 01273 494888 Documents Send me email notifications when notes are entered for this patient _ CT result key frame and some relevant recent correspondence on Mr Eastell at
26. t Sun Filter by Clinician All Clinicians a Today lt Today 2 34 5678 Show my cancelled appointments Select 2 9 10 11 12 13 14 15 16 00 Pick up dry clean 16 17 18 19 20 21 22 __ 23 24 25 26 27 28 29 30 December 2009 Mon Tue Wed Thu Fri Sat Sun 12 3 4156 7 8 9 10 11 12 13 Contact Site Map Privacy Policy Terms Support 14 15 16 17 18 19 20 Copyright 2009 ClinicYou Ltd UK gt Export as ICS 4 Subscribe to iCalendar a Export as CSV Arrived Seen Cancelled Didn t Attend There is no appointment for this search 18 30 Meeting with David Pick CEMEC 19 00 N Pageites Drinks with Nick amp Helen Pelling 20 00 21 22 23 24 25 26 27 28 29 30 31 0 Il ClinicYou Menus ClinicYou menu structure varies based on your account privileges and role A Main Account Holder who is also a clinician will have the highest number of menu items to deal with multiplicity of roles Main Account Holder who is a Clinician The following pages describe the menu items available to this type of user The menus are arranged into to logical groups based on context MAH who is not a Clinician Least number of menu items are available to cater for this very specific role Clinician and Support Staff Menu order and submenus will be different but essentially the menu driven actions are the same My Account My Info Bank Details Clinicians Support
27. tached Interesting CT finding Shows atrophic pancreas with duct dilatation and fine paranchymal calcification Relative sparing of pancreatic head Changes increased since the last study There is likely to be exocrine deficiency On direct questioning perhaps has had intermittent abdominal pain for many years You can search for notes based on various criteria including text within the note making it easy to access the relevant clinical information quickly You can even have ClinicYou send you an email when anyone makes an entry in the patient s notes Practice Finance Contacts Transcriptions Results Invoices Clinical Links gt Search Entries gt View Deleted Entries gt AddaNew Note E TTURA gt No drug allergy added 4 Notes Problems amp Procedures Acie M Calcific chronic pancreatitis 13 Oct 2009 With exocrine deficiency Secondary diabetes mellitus 13 Oct 2009 Drugs Discontinued Human Mixtard 30 Penfill 13 Oct 2009 Comment 12 mane 8 nocte Summary panel 22 Creating a New Note Clicking Add a New Note link in the Notes section of the EPR gives you the clerking panel where different types of information can be entered all at once You can save an entry as draft if you do not have all the information to hand You can mark any notes entry as Billable and specify a fee to create an invoice later See Creating an Invoice Coded data are grouped into logical subs
28. tacts ClinicYou has a built in contacts database that the entire practice can use This allows reusing address information for documents and messages Any contact can be marked personal and new contacts can be added from ClinicYou Directory a system wide search system for clinicians and practices You can find other ClinicYou using practices here My Contacts Your professional and personal contacts My Network Filtered list of all clinicians within your network Network Requests Pending and accepted network requests ClinicYou Directory Search entire ClinicYou ecosystem to find clinicians and clinics at Networking allows working as a team whilst keeping your clinics and finances separate You create a network by sending a request to a clinician in another practice after identifying the clinician in the ClinicYou directory I5 Electronic Patient Record EPR ClinicYou has an easy to use EPR for capturing clinical information This forms a contiguous record of all clinical input in the patient s care The access to EPR is limited to trusted clinical colleagues within a network and those clinicians granted permission by the patient Find Patient My Patients Add Patients Access Requests Patient Invoices Find patients using any combination of criteria Finds all patients in your list Add a new patient to your list List of EPR access requests sent to clinicians or patients View and manage patient invoices all
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