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1. Advanced Wireless Forms for Android User Guide for Release 2 0 4 6 Introduction About AWF About AWF Release 2 0 4 6 Actsoft AWF User Guide January 11 2013 02013 Actsoft Inc All rights reserved Actsoft Confidential and Proprietary This document contains proprietary information subject to a non disclosure agreement and is not to be released without prior written authorization from Actsoft Inc AWF mComet Comet Tracker and the Comet Tracker logo are trademarks of Actsoft Inc Android and related trademarks names and logos are the property of Google and are registered and or used in the U S and countries around the world Sprint and the Sprint logo are registered trademarks of Sprint Copyright Notice Copyright laws of the United States of America and other countries protect the material contained in this document It may not be reproduced distributed or altered in any fashion by any entity without the express written permission of Actsoft Inc Statement of Accuracy Every effort has been made to ensure that the information in this document is complete and accurate at the time of printing However the information in this document is subject to change without notice Supported Devices Handsets AWF for Android Release 2 0 4 6 can be used with the following Android devices Galaxy Tab HTCHero HTC View 4G Motorola Droid A855 Motorola il Opus One Motorola Atrix 2 Motorola Admiral Motorola Backflip Mo2. Customer Accept Estimate the Parts Used repeatable field displays for completion The Parts Used section is a repeatable field as indicated by the multiple page icon PLUMBING FORM DA w a INSTALLED RING Estimated Cost 140 00 Repeatable form gt _ raul 14 Actsoft Inc Rev 3 0 www actsoft com Using the Application 5 Click on the Parts Used section and the repeatable form displays as shown below gt Part WATER VALVE Quantity 1 6 Complete the fields on the repeatable form and choose More to complete the repeatable form as many times as needed to list all parts used 7 Choose Done and the main form will redisplay 8 Continue to the next decision field section of the form Job Completed Select No gt ETC No Job Completed Yes o No Reason Need Parts Escalation Parts Needed 9 Enter the reason for the job status and proceed to the Parts Needed repeatable form 10 Enter the parts needed in the repeatable form Select More to add more and Done when you are finished Release 2 0 4 6 January 11 2013 15 AWF for Android User Guide Part No EN 02221972 Quantity 1 11 On the main form continue with the next portion the Return Date E Yes 2 No Reason Need Parts __ Escalation Parts Needed Return Date E DECEMBER 29 Contact Phone 12 Enter the Contact Phone and choose Send Or
3. application on your device before using AWF If you are installing an upgrade you must first uninstall the existing version Contact Actsoft Technical Support for assistance with all uninstalls AWF can be installed from either the Amazon App Store or the Play Store Amazon App Store Installation amazon 1 From the home screen choose App Store 2 When the App Store opens enter Actsoft in the search field and then choose Advanced Wireless Forms from the list 3 Choose Install Play Store Installation 1 From the home screen choose Play Store 2 When the Play Store opens choose Apps vi Google Play METETA Books Movies amp TV 3 Enter Actsoft in the search field and then choose Advanced Wireless Forms from the list Release 2 0 4 6 January 11 2013 1 AWF for Android User Guide Actsoft Comet Tracker xs O A i Free Actsoft Comet Tracker Demo I kkekkk Free Advanced Wireless Forms 3 gt ido Free 4 Select Install on the Advanced Wireless Forms information screen i Apps Advanced Wireless Forn Install o s xKxK nk Oct 4 2012 1 000 downloads 2 04MB RATE amp REVIEW WHAT S NEW Fixes for Repeatable fields Should be able to archive forms once again on the latest version 5 On the next screen choose Accept and Download to begin the installation process 2 Actsoft Inc www actsoft com Rev 3 0 Introduction Ins
4. ea E Perform Work Description of Work gt Estimated Cost u a I af a I End Svc Call D End Svc Call No No Yes e End Svc Call Parts Needed __Escalation gt Return Date Contact Phone C End Svc Call End Actsoft Inc Rev 3 0 www actsoft com Using the Application Below are the steps that correspond to the preceding service call flow and scenario 1 Choose the Plumbing Form from the Form Selection screen gt 1 Default 2 PLUMBING FORM 3 SERVICE CALL 2 Begin the form entering the required information gt Customer Name THE ENGLISH LAB Under Warranty e Yes No Estimate Performed Yes No On the form below the Estimate Performed section is complete When you choose Yes another section displays in which you can describe the work to be performed Release 2 0 4 6 January 11 2013 13 AWF for Android User Guide PLUMBING FORM Customer Name THE ENGLISH LAB Under Warranty e Yes No 3 Enter the estimated dollar value in the Estimated Cost field and select an answer to Customer Accept Estimate Note that both sections are shaded indicating that they are decision fields PLUMBING FORM Description of Work LEAK AT BASE OF TOILET INSTALLED RING Estimated Cost 4 When you select Yes to
5. trom your desktop ond the web Log In Sign Up This screen explains some AWF features and offers three 3 options e Log In Go to Setup screen or automatically set up AWF via handset phone number Actsoft Inc Rev 3 0 www actsoft com AWF Setup e Sign Up Displays a screen to enter and forward your contact information to Actsoft Sales to create an account e TakeaTour Logs the user in to the AWF demonstration account Suspending and Returning to AWF Release 2 0 4 6 Fe Return to the device s main menu by touching the Home button AWF is suspended but you remain logged in and AWF continues to obtain and transmit data in the background You can then return to the device menu and use all the device features To return to AWF resume the application by choosing the AWF icon from the device s main menu screen January 11 2013 7 Using the Application Advanced Forms Advanced forms allow companies to customize new forms or recreate paper forms for completion on the device You can also save or archive forms on the device to edit later The device s memory determines how many forms you can archive All archived forms will be deleted if you change the user and account number on a device with stored forms A warning message will display before you can continue Anatomy of an Advanced Form In the Forms Designer your administrator creates forms based on the work to be done These forms includ
6. 4 6 Index Images 18 Installation Amazon App Store 1 Play Store 1 Messages auto link 20 filtering 22 sending and receiving 20 New AWF features Iii New user setup 6 Previewing forms 19 Returning from suspended status 7 Scanning barcodes 17 Screen elements asterisks and icons 10 calculation fields 10 decision fields 9 deleting a drop down list value 11 drop down lists 9 repeatable fields 10 searching a drop down list 9 Setup 5 new user 6 Signatures 18 Supported devices handsets i Suspending AWF 7 Technical support and training ii Uninstalling AWF 4 Working with messages 20 January 11 2013 23 02013 Actsoft Inc All rights reserved AWF Comet Tracker and the Comet Tracker logo are trademarks of Actsoft Inc Android and related trademarks names and logos are the property of Google and are registered and or used in the U S and countries around the world Sprint and the Sprint logo are registered trademarks of Sprint Android and related trademarks names and logos are the property of Google and are registered and or used in the U S and countries around the world cts m WIRELESS DATA INNOVATORS
7. Oct 11 2012 12 07 30 PM Sent Oct 11 2012 12 07 30 PM As connectivity returns timestamps for the unsent records are added and the yellow circle changes to green indicating a successful transmission Release 2 0 4 6 January 11 2013 21 AWF for Android User Guide You can also use the Search field to search records using any criteria such as date record type or time Filtering Records You can set a filter to display only specific record types determine the maximum number of records to display on the screen or to hide the feature completely 1 From the History screen press the Menu key to display the Options screen Timekeeping here 5 Landmarks Supervisor Clear all Records Cancel Choose your desired settings for the fields displayed onscreen If you opt to hide history records they continue to be stored and are available when History is re enabled 22 Actsoft Inc Rev 3 0 www actsoft com Index Adding images to forms 18 Adding signatures to forms 18 Advanced forms 9 field behavior 9 screen elements 9 Application requirements ii Application enhancements iii Auto link messages 20 AWF installation 1 setup 5 suspending 7 Device requirements ii Filtering messages 22 records 22 Form preview 19 Forms adding images 18 adding signatures 18 advanced 9 archived 9 scanning barcodes 17 History filtering 21 viewing 21 History screen 21 Release 2 0
8. a field to invoke the camera automatically Camera activated fields are marked with a camera icon tI 2 Choose Done to keep the image or select the Retake US option to retake the image In the form field the word Image will display as a placeholder Done Or you may import an image from the device s gallery to your form To do this 3 Long press on the camera icon for the field 4 When the image gallery opens choose an image Adding Signatures Signature capture fields are indicated by the pen icon Toadda signature to form data 1 Inside a form field display the submenu and select Signature Or navigate to a form field that allows signature input 2 Sign in the signature area with your finger and choose Done If necessary display the submenu and choose Images to review signatures before submitting 18 Actsoft Inc Rev 3 0 www actsoft com Using the Application Form Preview Display the submenu and then choose Preview to review your completed form before sending _ Form Preview PLUMBING FORN Job Completed No ya E Release 2 0 4 6 January 11 2013 19 AWF for Android User Guide Messaging Use Messaging to communicate with supervisors and other workers 1 Display the submenu and choose Messaging Current messages in your Inbox will display Display the submenu and choose Refresh to display new messages Sent Items to view sent messages or Compose to begin a new mes
9. ally on the setup screen Complete the setup process while you are in network coverage Your account and user number are stored on the device If this information changes choose Setup to re enter the information T All archived forms on the device will be deleted if the setup is modified 1 On the device s main menu choose the AWF icon to start the application 2 The Setup screen displays Enter your company s Account Number and User Number You only need to complete this information the first time you run AWF Account Number User Number 3 Choose Done to save the setup information AWF sends the account and user information and downloads the device settings from the server User setup is complete and the Form Selection screen displays Release 2 0 4 6 January 11 2013 5 AWF for Android User Guide Form Selection 1 Default 2 PLUMBING FORM 3 SERVICE CALL The Form Selection screen is the default screen Display the submenu to access the Messaging and Setup options AWF New User Setup If you have selected AWF from the Play Store and do not have an account a new splash screen will display This screen will also display if you have just purchased and installed AWF Note Upgrading users will not see this screen Keen track of your own hours via Clock In Out Breck and Lunch records Lot Sold workers complete work orders on thet Gevices All submitied form records are E occossiblo
10. cy and numeric fields Repeatable fields Repeatable fields can be also used for calculations such as count sum and averaging They are shaded for easy recognition Wireless Forms Square Footage Floor Type Baseboard Email Id eS Lance Asterisks and Icons Fields with asterisks are required and camera activated fields display a camera icon Multi select drop downs If it is configured in the Forms Designer you can choose more than one value in a field 10 Actsoft Inc Rev 3 0 www actsoft com Release 2 0 4 6 Using the Application Delete a drop down list value on the device by long pressing the value and then confirming the action Email field Search and select a single or multiple email addresses from the device contact list You can also enter a unique email address As you enter a new address the text will be red until it conforms to normal email protocol The address will change to green when it is acceptable Click the plus to add the address to the contact list Sales actsolt com OWeE RT UT oO P As D FGA RL t Z X CV EWM Ea January 11 2013 11 12 AWF for Android User Guide WIRELESS DATA INNOVATORS Below is the process flow of the preceding scenario Sample Service Call Workflow Legend Conditional Section Non Conditional Data Action Repeatable Fields Start Customer Name Under Warranty Yes ae
11. e various screen elements such as buttons drop down lists and checkboxes A main form is created and then decision fields are added based on the data to be gathered Repeatable forms are also created to list multiple items of the same type Screen Elements and Field Behavior Drop down lists Arrows next to a field indicate available data choices If configured you can select multiple values or add unique values Decision fields Fields requiring you to make a decision after you enter data are shaded Drop down list searching Enter search criteria in the text field at the top of the drop down list to search list values If the field is editable you can add a unique value to the list and choose when you are finished Added values stay at the top of the list unless deleted changed in the Forms Designer or if the account user numbers are changed Install Diagnostic Revisit Initial Visit Revisit Install Release 2 0 4 6 January 11 2013 9 AWF for Android User Guide Calculation fields Calculation fields are based on formulas that calculate data input into an advanced form Using them can save time and increase the accuracy of simple or complex operations Wireless Forms Value 1 6 Value 2 5 SUM 11 00 Difference 1 Product 30 00 Quotient 1 20 Sena Perform calculations such as addition subtraction multiplication and division Calculations can only be performed using curren
12. rt about additional requirements for your device software version and or model ii Actsoft Inc Rev 3 0 www actsoft com Introduction Release 2 0 4 6 About AWF What s New in this Guide Advanced Wireless Forms Release 2 0 4 6 is a maintenance release No new software changes have been made However improvements have been made to existing features Revision History Version Date Comments 1 0 January 1 2009 Manual redesign 2 0 April 21 2009 Manual redesign 3 0 February 22 2010 Manual restructure Symbols Used Frequently in this Document Type What it Means dh Important Note Q Warning action may adversely affect application or device performance January 11 2013 iii Introduction Contents Contents PRD OU LAW ina INSTAalING AM Puan doll 1 Amazon App Store installation suu sonen 1 Play Store Installation aiii ada 1 UninstallineAW Est 4 SEUD RP nn vasioausaceseetoeseaswneccen sine esses unavesua ioc venuctuaceus O 5 AWF New User SetU APR Poo ee 6 Suspending and Returnineto AWE 23 50 A EE 7 Advanced FOIOS A 9 Anatomy OF an Advanced Forma seien silber 9 Sereen Elements and Field Behavior ns rn an 9 Sample Service Call WOordloWer er 12 PCH SB A OSS aiii 17 Adina VN SS aia was sth essa ven a cabs as ais 18 Adding SIGH ALUNES idad 18 FOR UU a 19 MESSaGINg is 20 ISO Via 21 A AGD 22 MAE a AS 23 Release 2 0 4 6 January 11 2013 v Installing Uninstalling AWF Installing AWF Install the
13. sage 2 To display a message select it from the list gt 7 ADMIN L Driver 2 s route September 14 3 Review the message When you open the message a Read receipt message is returned to the sender gt Received Sep 14 2010 12 04 31 PM From ADMIN Subject Driver 2 s route Message Take Driver 2 s Route Send confirmation message on arrival You can click on any hyperlinked text in the message information and send emails dial phone numbers or go to web addresses Actsoft Inc Rev 3 0 20 www actsoft com Using the Application 4 To type a response choose Reply 5 Tap in the To field to choose a recipient or simply type one in the field Navigate to the text area type a response and choose Send To ADMIN Subject RE Driver 2 s route Message Take Driver 2 s Route Send confirmation message on arrival History History is a view only record of all incoming and outgoing data transmissions Use it to verify the status of completed or updated forms panic mode timekeeping records etc As data is transmitted an entry is added to the History screen with time added and time sent timestamps Ifthe transmission is successful a green circle displays on the record If the device is unable to send the data the Sent timestamp is blank and a yellow circle displays next to the record gt Search a 10 11 2012 Timekeeping Clock in e Added
14. talling Uninstalling AWF gt Apps ced Wireless Forms Accept amp download PERMISSIONS Storage Modify or delete the contents of your USB storage gt System tools Access Bluetooth settings prevent phone from sleeping retrieve running apps gt Your location 6 Choose Open An icon for AWF will be added to the Applications screen gt Apps ivanced Wireless Forms Uninstall Open O tot tok Oct 4 2012 1 000 downloads 2 04MB Allow automatic updating RATE amp REVIEW 7 When the AWF Splash Screen displays choose Log In Additionally you can choose Take a Tour if you are new to AWF or Sign Up to preview AWF with temporary log in credentials w Release 2 0 4 6 January 11 2013 AWF for Android User Guide Advanced Wireless Forms Convert your Paper Form to on Advanced Wireless Form Distribute Your Forms to Any Device Instantly Collect and Analyze Form Data Log In Sign Up Uninstalling AWF Uninstall older releases of AWF before installing new releases of the application Contact Actsoft Technical Support at 813 936 1511 for assistance with all uninstalls 4 Actsoft Inc Rev 3 0 www actsoft com AWF Setup Setup On installation AWF will perform an automatic setup using your PTN Personal Telephone Number if it has been configured in Comet Tracker If your PTN has not been configured enter your Account Number and User Number manu
15. torola XOOM Motorola Droid 2 Motorola Droid X Sanyo Zio Samsung Captivate Samsung Gem Samsung Mesmerize Dell Streak 5 Kindle Fire January 11 2013 i AWF for Android User Guide Device Functionality Instructions in this document are intended to be independent of any particular device make or model As such only the software interface will be shown in most instances Please see your device user manual for specific instructions on button placement and other features Document Ordering To order a copy of this or any other document in the Actsoft documentation suite contact your sales representative Documentation will be supplied to clients of Actsoft Inc only Technical Support and Training For technical support contact Actsoft Email mailto support comettracker com Phone 813 936 1511 Fax 813 600 4539 Mail Actsoft Inc 10006 N Dale Mabry Hwy Ste 100 Tampa FL 33618 For training on the Actsoft product suite contact Scheduling 813 936 2331 then select menu option 3 Application Requirements e SD Card required for downloading AWF and image signature capture e Web browser installed on the Android device e Operating system Minimum 2 1 e ZXing Team Barcode scanner software installed on the device required for barcode scanning e Unlimited Data Service Plan e Management application either of the following o Comet Tracker installed on a workstation o Comet EZ T Contact Actsoft Technical Suppo
16. you can display the submenu and choose to Save the form or Save and Send The Save and Send option sends the current form and saves a copy in the Archived folder You can retrieve this copy later and use it multiple times if necessary If you have selected the Prompt for Archive Name checkbox on the Options screen you will be prompted to enter a form name at each save Or long press an archived form from the Form Selection screen to rename it 16 Actsoft Inc Rev 3 0 www actsoft com Using the Application PLUMBING FORM Yes o No Reason Need Parts Escalation Parts Needed Return Date DECEMBER 29 Contact Phone 8135556510 A Adding Barcodes If your system administrator has configured it you can scan barcodes into text or editable drop down advanced form fields 1 Within an allowed form field display the submenu and choose Barcode 2 When the screen converts to scanner mode center the laser line on the barcode The device will automatically scan the barcode Place a barcode inside the viewfinder rectangle to scan it db Scans may be unsuccessful if the scan data conflicts with form field constraints Release 2 0 4 6 January 11 2013 17 AWF for Android User Guide Adding Images You can add images into text or editable drop down advanced form fields Fields with images must include a data value 1 Display the submenu and choose Camera Or navigate to a camer
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