User Manual for Autodialer v5.36
Contents
1. 2 3 none Pls note Users need to use 8888 or 888888to log in the system when do programming for each pickup 10 Additional function for A B E 21 Eels Set ABCD tone for line CE 0 1 2 O disable 1 enable 2 ABCD tone TT 00 99second 24 1 0 MM HH SS Set call home wait for HH MM call on SS HH 0 99hour MM 0 99 minute SS 0 99second O enable 1 disable Log in password is 888888 for serial models 112. User Manual for Autodialer v5 36 1 Features 1 Store up to 4 phone card accounts Compatible with many prepaid and postpaid calling cards dial around plans 2 The autodialer will reroute user s calls with the specified access numbers and PIN codes 3 Local toll free area codes can be programmed to use just the regular telephone service instead of using autodialer 4 Auto IVR detection function 5 Prefix removing function 6 Force replacement of access number function 7 Intelligent auto pickup least cost route LCR function 8 Remote reconfiguration for activation maintenance 9 Support PABX 2 Installation Easy Plug in installation Free to move from phone to phone 1 Plug your telephone line phone jack into the dialer s socket 2 Plug the cable from the dialer into your telephone set 3 No battery needed No external power connection 4 The red LED will lit up when the dialer is in action The built in wire from the dialer plugs into your telephone set ie dJ The phone cord from the wall jack plugs into the dialer s input Telephone This red LED will turn on when a long distance number is dialed 1 LINE port connects to a telephone line 2 PHONE port connects to an analog phone or fax 3 LED Indicator turns on whenever autodialer is programming and turns off when the phone hangs up or the call is through Quick settings Scenario 1 For user with single pre paid accoun
3. at the Least Calling Rate LCR use 03 N prefix For example users may want calls begin with 001 to the US to use access number 1 and calls begin with 0086 to China to use access number 2 pick up the phone and enter Step 1 8888 du log in the system Step 2 03 1 001 du Step 3 03 2 0086 du hang up 4 Set or quit the local toll free bypass a Set prefix by pass dialer use 04 prefix b Remove the by pass prefix Counter command of 04 prefix use 05 Prefix For example users want 02 03 04 and 05 by pass the dialer pick up the phone and enter Step 1 8888 du log in the system Step 2 04 02 03 04 05 du hang up The calls with prefix 02 03 04 and 05 will use regular telephone system service If users want 03 goes though dialer again pickup the phone and enter Step 1 8888 du log in the system Step 2 05 03 du hang up 5 IVR detection and time delay setting Because the voice prompt or IVR delay time may affect the service access to get optimal time delays for the autodialer to function correctly you may need to set the dialer to detect the presence of IVR and proper time delay A Enable disable IVR detection use 11 N 1 Q 1 enable O disable For example pick up the phone and enter Step 1 8888 du log in the system Step 2 11 1 0 du hang up This will Ignore the presence of IVR and dial all the store
4. d digits without stopping in between B Set time delay a To set a delay time after the access N where N 1 4 use O06 N TT N 1 4 TT 00 99 10 seconds default TT 20 For examples users want add 2 seconds delay after the access number 1 pick up the phone and enter Step 1 8888 du log in the system Step 2 06 1 20 du hang up b Set time delay after pin use O7 N TT TT O0 99 10 seconds default TT 20 For examples users want add 3 seconds delay after PIN before the destination number for the access number 2 pick up the phone and enter Step 1 8888 du log in the system Step 2 07 2 30 du hang up c Set time delay between access number and PIN use O8 N TT TT 00 99 10 seconds default TT 20 For example users want to add 1 second delay after language option and card code for the access number 4 pick up the phone and enter Step 1 8888 du log in the system Step 2 08 4 10 du hang up d To cancel the time delay setting repeat above command but use TT 00 E g 06 1 00 NOTE If the autodialer is set to Detect IVR then it must wait until the IVR is detected to start the time delay However if the autodialer is set to Ignore IVR then it will not wait for next IVR to start the time delay following the access number language option or PIN code entries 4 Advanced function settings 1 Settings for extension line of PABX system If the dia
5. ese specially designed models can hold the line reversal from the telecom unit it receives the confirmed connection signal from the gateway This is to avoid the incorrect billing by the line reversal billing system the connection signal accepted by our dialer is A B C and D 21 E TT X 0 1 2 O disable 1 enable 2 ABCD tone TT 0 99 second 2 Call home function Use 24 1 0 MM HH SS to set Call HOME a management server at certain time interval MM 00 to 99 minute HH 0 99 hour SS 0 99second 0 disable 1 enable When the pre set time interval is up the dialer will call the pre programmed number the server to report itself that it 1s still alive We keep the access number 4 as server number At the same time the dialer will update itself with newer version of settings if available For example carrier wants to set 3 days to call home Step 1 888888 du log in the system Step 2 01 4 access number du hang up Set server number You could only use the access 4 as server number Step 2 24 1 00 72 60 du hang up After 3 days 72 hours dialer will call your server to report its information and the dialing time will last 60 seconds Quick view of commands list Counter command of 04 disable disable 15 prefixl Set removable prefix e g 00186 86 eae when function take effect 247 N TIE Set ending code and waiting time for auto appending N 1 4 E 1
6. ial speed on different PSTN switch use 13 TT TT 04 to 15 For example users want to set 40 ms dial tone duration pick up the phone and enter Step 1 8888 du log in the system Step 2 13 04 du hang up 110 ms 130 ms N 14 140 ms N 15 150 ms slowest B DTMF OFF TIME To program the variation of dial tone separation for different PSTN switch use 14 TT du TT 04 to 15 For example users want to set 130 ms tone separation pick up the phone and enter Step 1 8888 du log in the system Step 2 14 13 du hang up N 13 N 15 5 Prefix removing settings Users could remove prefix from the dialed destination numbers use 15 prefix1 For example users dial 0086755123456 but want the dialer only dial 86755123456 then pick up the phone and enter Step 1 8888 du log in the system Step 2 15 00 du hang up The dialer will remove 00 and only sends 1790986755 123456 Suppose access number is 17909 If users dial 1795101234567 but want the dialer dial 1793101234567 then pick up the phone and enter Step 1 8888 du log in the system Step 2 01 1 17931 du set access number 17931 Step 3 15 17951 du remove the prefix 17951 Step 4 03 1 17951 du set 17951 to go through the 8 dialer and then hang up The dialer will remove 17951 and dial 1793101234567 Additional feature for A B E 1 Line reversal function Th
7. ick up the phone and enter Step 1 8888 du log in the system Step 2 00 du hang up Notice Please be careful when using this function as it will eliminate all the set configurations and restore the system to the default status 2 Setting access number and PIN a Set Access number use O01 N access number where N sequence number to 4 Maximum users could set 4 access numbers service number b Set language option amp PIN code use 02 N option PIN where N to 4 For example if users want to set the access number 1800 2261348 with N 1 language voice prompt option 2 for Spanish and PIN 2429674860 pick up the phone and enter Step 1 8888 du log in the system Step 2 01 1 18002261348 du set the access number Step 3 02 1 2 2429674860 du set language option and PIN If the destination number must end with a no optional entry use 02 1 2 2429674860 du hang up c To delete a prepaid card entry access from autodialer use 3 Q1 N where N 1 to 4 For example users want to delete the second phone card access from the dialer pick up the phone and enter Step 1 8888 du log in the system Step 2 01 2 du hang up 3 Setting dial plan The dialer will generally pass through bypass all the numbers unless programming it Users could reroute calls begin with certain prefix to go through a certain service access number which is
8. ler is connected through an extension of a PABX in order to get an outgoing line users must enter a certain prefix number first before a dial tone is heard A To set the prefix for outgoing calls use 09 the entry designates a single or double digit number to reach outside line For example If the outgoing number is 9 pick up the phone and enter Step 1 8888 du log in the system Step 2 09 9 du hang up B To reset and use the direct line use 09 Whenever dialing an extension number to reach outside line is not longer needed 6 2 Pin protect enable or disable PIN Users sometime don t want dialer send pin then could use this command 10 N 1 0 1 enable O disable 3 System PIN management data lock protection Set system PIN use 12 4 digit PIN In default system password is 8888 Every time programming the dialer and set a new command users must first to enter this command prior to log in the system 8888 For example users want to change the password to 1111 pick up the phone and enter Step 1 8888 du log in the system Step 2 12 1111 du hang up The new system PIN now is 1111 When programming the dialer next time users need to use 1111 to log in the system Note if system PIN code is set for protection it can avoid problems of mistakenly deleting modified data or instructions 4 Dialing speed adjustment A DTMF ON TIME To program the variation of d
9. t pick up the phone and enter Step 1 8888 du log in the system Step 2 01 1 access number du set access number Step 3 02 1 PIN du set PIN number of pre paid account for ANI system this step is not necessary Step 4 10 1 1 du enable pin of pre paid account for ANI system this step is not necessary Step 5 03 1 1 0 du set number with prefix 1 and O goes though the dialer hang up Scenario 2 For user with multi pre paid accounts suppose system is ANI pickup the phone and enter Step 1 8888 du log in the system Step 2 01 1 access number 1 du set access number 1 Step 3 01 2 access number 2 du set access number 2 Step 4 03 1 001 du set number with prefix 001 to be routed to access number 1 Step 5 03 2 002 du set number with prefix 002 to be routed to access number 2 hang up 3 Basic function settings When autodialer is being configured certain tones will be generated A single du sound means the command entered is good but a double du du sound means the command 2 entered is bad rejected If it is the first time that you modify an autodialer please use the System restoration instruction refer to item below to reset for default values Pls note that you need to use 8888 to log in the system when do programming for each pickup 1 System reset To reset the dialer for factory default value use 00 For example p
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