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        SA - Buderus 500-24S/24C/28C
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1.                                                                                 Disconnect the 230V AC plug  item 1  from the fan     Set multimeter to    measure resistance          Check the power supply cable of the fan for breaks   The electrical resistance measured at each individual wire  must be approximately 0 Q       Check the power supply cable of the fan for internal short  circuits  The level of electrical resistance  measured  between two wires chosen at random  must be infinitely  high  See also box 287       Insert the fan connection plug       Refit the DBA control panel  following the above  procedure in reverse order       Refit the casing and place the boiler into operation   see box 51  53  54 or 55     Buderus Ltd     http   www buderus domestic co uk    42 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    DANGER OF FATAL ACCIDENT   A due to electric shock  CAUTION    L  To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection      Take the boiler out of service and tip the DBA control panel   forwards  see box 43  44  47 or 63       Loosen the six screws and remove the rear section   see box 70                                                                                                       Pull out the tacho cable plug  item 1      Set multimeter to    measure resistance        Attach the multimeter       Check the tacho ca
2.                       you can read the current    cI       bu As soon as the DHW temperature  in   C  appears on the display   h  DHW temperature  or adjust it as required  See also box 18           Adjust DHW temperature   Yes     No     Lower  lower the DHW temperature with the  V  button   Higher  increase the DHW temperature with the  A  button     Press the  button once         Prt   To in    Configured heating mode  As soon as   F rx  is displayed  you can verify the current  heating mode  of adjust it as required  See also box 18        Adjust configured heating mode   Yes     No     Use single or multiple operation of the O  and  A  buttons to activate and disable heating mode      g    Pr     TI    Heating mode on    Pr      f    Heating mode off   7x    Press the     button once                                         HH  Configure CH flow temperature  in   C  See also box 18  As soon as HH  is displayed  you can verify  the current CH flow temperature  or adjust it as required           Adjust CH flow temperature   Yes     No     Lower  lower the CH flow temperature with the     button   Higher  increase the CH flow temperature with the  A  button     Has at least 10 seconds passed without a button being pressed and or was mains supply interrupted   Yes     No   Press the     button once     Any adjustments that you have made will now be confirmed     Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006        step 11    
3.                   A  AI     DY aap      rail TY    gt  yy MDA  Cai rc  cl ia         ll Cc  ce  ci   lt i    Pull the heat exchanger towards the arrow to remove                                                             Clean the heat exchanger with compressed air  a high   pressure hose or with water and a soft brush                 S  _ MA A CAUTION   N a K    A   L When cleaning the heat exchanger never use a steel  R   le brush    gt  CAUTION     LA  AA    LS When using compressed air     Use eye protection  inhalation protection and hearing  protection                 Cine    CT                       S  SS                                                                        Qc   a Di U hin      Cconmy     l 5     f     CAUTION     Check the seal on the heat exchanger casing  item 1  for A Observe the position of the heat exchanger during  signs of ageing and replace if required  fitting  Insert the upper section of the heat exchanger at      Replace the four O rings  item 2   two on each side  the top       Fit the new or cleaned heat exchanger and all other  components by following the above procedure in reverse     CAUTION    A The released coil  item 1  touches the underside     CAUTION       Insert a new heat exchanger gas air seal before fitting  the gas air unit     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 
4.               1  This error code may deactivate again automatically after a specific time  without reset   Heating and hot water are now available once more   2  In the event of this malfunction  the pump is started up and remains in continuous operation in order to minimise the possibility of the heating system  freezing up        We reserve the right to make technical modifications Buderus Ltd     http  Avww buderus domestic co uk  PE    20 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    step 1  step 2    step 3  step 4  step 5    step 6  step 7  step 8    step 9  step 10  step 11    step 12  step 13  step 14    step 15  step 16    step 17  step 18    step 19    step 20    step 21  step 22  step 23    step 24    step 25    step 26    step 27  step 28  step 29    We reserve the right to make technical modifications    No indication on DBA control panel display     Check to ensure that the power supply cable to the mains switch box has been installed correctly     Is the power supply cable to the mains switch box correctly installed  Yes     No   Install the power supply cable correctly  see box 54     Check to ensure that the operating switch on the boiler DBA control panel is set to position    1    as per box 55     Is the operating switch on the boiler DBA control panel set to    I     ON   Yes     No   Turn the operating switch on the DBA control panel of the boiler to position    1     ON   see box 55     Check to the 
5.              2P                      JA       fat         E    ANTIS    N       ATINS    ay       ANTIS    AH       ANTIS    UE       ANIS          ANIS       pup       ANTIS                                                          eH       ANTIS    oF       ANTIS    H       ANTIS    g           ANTIS    raj           1  This error code may deactivate again automatically after a specific time  without reset   Heating and hot water are now available once more     INTINS    Display indication    Key to display code    Fault   The flow sensor has detected a temperature increase  in  the heating system water  of over 5   C sec     Fault   The tacho signal from the fan has failed during the  operating phase     Fault   The tacho signal from the fan is not present during the pre   operative or operating phase     Fault   No current of air after a certain time     Fault   The fan runs too slowly or too fast     Fault   The flow sensor and safety sensor have detected a  CH flow temperature of over 105   C     Fault   The sensor test has failed        Fault   The contacts of the flow sensor and safety sensor are  shorted to each other  or there is a short circuit to earth   ground   or the flow or safety sensor has detected a  CH flow temperature of above 130   C     Fault   The contacts of the flow sensor or safety sensor are  broken     Fault   During the ignition phase  the system has detected an  insufficient ionisation current     Fault   After four startup attempts  the system h
6.          Check the mains cable of the glow ignitor for breaks   The electrical resistance measured at each individual wire  must be approximately 0 Q       Check the mains cable of the glow ignitor for internal short  circuits  The level of electrical resistance  measured  between any two wires  must be infinitely high       Connect the plug of the glow ignitor       Fit the DBA control panel and place the boiler into  operation  see box 51  54 or 55     DANGER OF FATAL ACCIDENT  4 f   due to electric shock      Take the boiler out of operation  see box 43  44 or 47     Remove the plug of the glow ignitor  see box 131     Wn TE  DA D   D Seth    a It    677 Sf       Loosen the fixing nut of the glow ignitor  item A          Remove the mounting plate  item 2      Detach the glow ignitor  item 3      We reserve the right to make technical modifications       CAUTION       The filament of the glow ignitor consists of sintered    material and is highly breakable     Fit a new glow ignitor     Connect the plug of the glow ignitor     Put the boiler into operation  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47       Use a multimeter that is specially designed to measure the  ionisation current     Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 53                                                                           Set the multimeter to    m
7.         Subsection box    heck the actuation of the servomotor of the internal three way valve  see box 186        step 29 Does the servomotor of the internal three way valve start up correctly      step 30      step 31  step30 Replace the servomotor of the internal three way valve  see box 191   gt  box 43  step31 Check the power supply cable of the internal three way valve  see box 192   step32 Is the power supply cable of the internal three way valve in good condition  Yes      gt  box 42    No       gt  step 33    step 33 Replace the cable loom  or the affected part thereof       box 43  step 34   Check the movement of the servomotor of the Buderus 24V AC external three way valve    see box 212   step 35 Does the servomotor of the Buderus 24V AC external three way valve operate correctly  Yes      step 36    No       gt  step 39    step 36 Check to ensure that the the Buderus 24V AC external three way valve has been fitted correctly     see box 228   step 37 Has the Buderus 24V AC external three way valve been fitted correctly  Yes      gt  step 45   No      gt  step 38  step 38   Install the Buderus 24V AC extemal three way valve correctly  see box 228   gt  box 43    step 39 Check to ensure that the Buderus 24V AC external three way valve is actuated correctly   see box 213 and box 229     step 40 Does the Buderus 24V AC external three way valve actuate correctly  Yes      step 41  No      gt  step 42   step41 Replace the servomotor of the Buderus 24V AC external three 
8.       operating code OL    or Somewhat later  20     24V DC  must be detectable at both the centre and upper contacts   item 1 and 2                 Put the boiler into operation  see box 51  54 or 55       Take the boiler out of operation and remove the DBA  control panel  see box 43  44  47  63 or 70     We reserve the right to make technical modifications             COCOCODOOOSCOOO eO             On                                                               Set multimeter to    measure resistance          Check the power supply cable of the gas valve for breaks   The electrical resistance measured at each individual wire  must be approximately 0 Q       Check the power supply cable of the gas valve for internal  short circuits  The level of electrical resistance  measured  between two wires  must be infinitely high       Insert the gas valve plug       Fit the DBA control panel and place the boiler into  operation  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47       Remove the power supply plug of the gas valve   see box 168     Buderus Ltd     http   www buderus domestic co uk    56 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006        180   250 Q                                             Set multimeter to    measure resistance          Take a reading at the coils to check the internal electrical  resistance of the two gas valve coils  The electrical  resistance between the middle
9.       step 19      step 18      box 42       step 21      step 20      box 42       step 22      box 41       step 23      step 34        step 25      step 28        box 42      step 27      box 42        step 30      step 31    Buderus Ltd     http   www buderus domestic co uk    25    step 30  step 31  step 32    step 33  step 34  step 35    step 36    step 37    step 38  step 39    step 40    step 41  step 42  step 43    step 44  step 45  step 46    step 47  step 48    Replace the servomotor of the internal 3 way valve  see box 190     Check the power supply cable of the internal 3 way valve  see box 191     Is the power supply cable of the internal 3 way valve in good condition  Yes     No   Replace the cable loom  or the affected part thereof      Check the movement of the servomotor of the Buderus 24V AC external 3 way valve  see box 211     Does the servomotor of the Buderus 24V AC external 3 way valve operate correctly  Yes     No     Check to ensure that the the Buderus 24V AC external 3 way valve has been fitted correctly   see box 227     Has the Buderus 24V AC external 3 way valve been fitted correctly  Yes     No   Install the Buderus 24V AC external 3 way valve correctly  see box 227     Check to ensure that the Buderus 24V AC external 3 way valve is actuated correctly   see box 212 and box 228     Does the Buderus 24V AC external 3 way valve actuate correctly  Yes     No   Replace the servomotor of the Buderus 24V AC external 3 way valve  see box 217     Check 
10.      Set multimeter to    measure resistance          Take a reading at the ionisation electrode to check  whether there is a possible break in the electrode cable   The electrical resistance of the ionisation electrode cable  must be approximately 0 Q     We reserve the right to make technical modifications    box 158                                     3    X                              Check the ionisation electrode for signs of wear  item 2    damage  item 3  or soiling  item 4     box 159     Replace the ionisation electrode if required      Fit the ionisation electrode        Connect the plug of the ionisation electrode      Put the boiler into operation  see box 51  54 or 55     box 160 Check the ionisation circuit     earth  ground   lead       ionisation circuit  item 1  has been correctly fitted        Buderus Ltd     http   www buderus domestic co uk       Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 55      Take the boiler out of operation  see box 43  44 or 47          Check to ensure that the power supply plug  item 1  has  been inserted correctly into the gas valve       Put the boiler into operation  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47                Run the boiler at full load  see box 54  55 and  box 13  step 14       Set the multimeter to    measure DC voltage      Minimum measuring range  40V DC        Check to see if the gas valve has been activated  During 
11.      box 42   step 51   Check the gas air ratio  see box 233    step 52   Is the gas air ratio correct  Yes      step 54  No      step 53   step 53   Adjust the gas air ratio  see box 233      box 42   step 54   Check the plate heat exchanger or the external hot water cylinder for furring    step 55   Is the plate heat exchanger or hot water cylinder furred up  Yes      step 56  No      box 41   step 56   Decalcify the plate heat exchanger and or hot water cylinder  see from box 269      box 42   step 57   3 way valve  Check the startup of the servomotor of the internal 3 way valve  see box 181 and box 185    step 58   Does the servomotor of the internal 3 way valve start up correctly  Yes      step 59  No      step 60   step 59   Replace the servomotor of the internal 3 way valve  see box 190      box 42   step 60   Check the wiring of the internal 3 way valve  see box 191    step 61   Is the cable correctly connected and free of damage  Yes      box 41  No      step 62   step 62   Replace the cable loom  or the affected part thereof       box 42    step 63   Check to ensure that the Buderus 24V AC external 3 way valve has actuated correctly   see box 212 and box 228 parts 1 and 2     step 64   Does the Buderus 24V AC external 3 way valve actuate correctly  Yes      step 65  No      gt  step 66   step 65   Replace the servomotor of the Buderus 24V AC external 3 way valve  see box 217      box 42   step 66   Check the wiring of the Buderus 24V AC external 3 way valve  see box
12.      ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     Diagnosis    box 27    box 29    box 29    box 30    box 31    box 32    box 33    box 34    box 35    box 36    box 36    box 37    box 38    box 39    box 41    box 40    box 41    box 40    box 41    2  In the event of this malfunction  the pump is started up and remains in continuous operation in order to minimise the possibility of the heating system  freezing up     We reserve the right to make technical modifications    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Buderus Ltd     http   www buderus domestic co uk    19    Display indication       Reset    required  Other symptoms Diagnosis    Key to display code       Fault  Yes No heating operation and no hot water  box 41  The DBA control panel is defective  2           Fault  Yes box 41  Short circuit in the gas valve           Fault  No No heating operation and no hot water  box 41  The contacts of the KIM  EEPROM on the DBA control 1   panel circuit board  may be loose or short circuited           Fault  No heating operation and no hot water   The DBA control panel is defective                          Fault  Applies only to a system blocking error  flashing    Reset is carried out  display code   This code appears after the reset button is pressed for  5 seconds                     
13.     box 59 Initial startup      Open the gas tap  item 2        Put the boiler into operation  see box 53  54 or 55        Buderus Ltd     http  Awww buderus domestic co uk    40 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006      Press the menu button  item 1  on the DBA control panel  of the boiler     Gen     1         Configure the menu as required  see box 14     DANGER OF FATAL ACCIDENT  A   due to electric shock      Take the boiler out of operation  see box 43  44 or 47          Remove the casing from the boiler  see box 47     Loosen the cap screw on the DBA control panel  item 1      Tip the DBA control panel forwards  item 2      We reserve the right to make technical modifications    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    ooooooo p                             o  000000000000000  00000          000000              o  e  o      Remove the rear section of the DBA control panel   see box 70                                                                            Remove the fuse from the fuse holder       Check the fuse with a multimeter  If the fuse possesses  infinitely high electrical resistance  it is defective       Replace the defective fuse with a  new  2 5 AT slow blow  reserve fuse       Refit the DBA control panel  following the above  procedure in reverse order       Refit the casing and place the boiler into operation   see box 51  53  54 or 55  
14.     step 12        step 15      step 16        step 19      step 20        step 22      step 21        step 1    Buderus Ltd     http   www buderus domestic co uk    13    Start phase  step 1 Turn the mains switch to    ON      step 2 Turn the operating switch on the DBA control panel of the boiler to position    1     ON      see also box 11   step 3   Is a 3 way valve fitted  Yes      step 4  No      step 6  step 4   Is the 3 way valve set to    hot water mode     Yes     step5  No      step 6    step 5   The Buderus 24V AC external 3 way valve is turned to    heating mode    in 7 5 seconds  while an internal 3 way  valve is turned to    heating mode    in 2 seconds        step6 KOD  The display on the DBA control panel of the boiler is checked  maximum of one second                  step 7    24   Current CH flow temperature  in   C  See also box 20                 step 8 OL   The boiler begins to warm up  Start of pre purge phase   The fan runs for 15 seconds at about 60   of maximum speed        Checking phase  step 9   Has the pre purge been completed correctly  Yes      step 11  No      step 10  step10 Deal with fault  The error code  which is now displayed  can be found in box 20  Deal with the fault     Operating phase             step11 OH   Operating code  See also box 20  The boiler is ready for operation   No current heat requirement        step12 Start of pump over run time via the heating system   The pump over run time       via the heating system  factory adj
15.    DANGER OF FATAL ACCIDENT  Z    S due to electric shock    CAUTION    Z N To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection       Remove the casing and place the boiler out of operation   see box 47  43 or 44     Buderus Ltd     http   www buderus domestic co uk    41                                                          z DD  R e    oO o FN  0 S 9  o           KO   JE   N                  Set the multimeter to VAC  Minimum value  250 V AC      Disconnect the 230V AC plug  item 1  from the fan      Attach the multimeter to the two outer contacts  blue and  brown  of the fan connection plug       Start system at full load  see box 54  55 or 13      Check whether  with operating code OL   active  there    is a voltage of 230 V AC at the two outer contacts  blue  and brown  of the plug                   Take the electrical system of the boiler out of operation   see box 43 and 44     Insert the fan connection plug       Refit the casing and place the boiler into operation  see  box 51  53  54 or 55     A DANGER OF FATAL ACCIDENT   L amp L due to electric shock  CAUTION    L amp S To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection      Take the boiler out of service and tip the DBA control panel   forwards  see box 43  44  47 or 63     We reserve the right to make technical modifications                      
16.   110   230 V AC is measured at the plug     box 133     Take the boiler out of operation  see box 43       Connect the plug of the glow ignitor      Put the boiler into operation  see box 54  55 or 51     We reserve the right to make technical modifications    box 134 Check the glow ignitor     resistance    DANGER OF FATAL ACCIDENT  due to electric shock      Take the boiler out of operation  see box 43  44 or 47     Remove the plug of the glow ignitor  see box 131     box 135               A    Set multimeter to    measure resistance          Check to see if the electrical resistance of the glow ignitor  lies between 50 and 300 Q        Connect the plug of the glow ignitor       Fit the casing and place the boiler into operation   see box 51  54 or 55     box 137 Check the glow ignitor     power supply cable    DANGER OF FATAL ACCIDENT  due to electric shock  CAUTION   To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection     Take the boiler out of serve and tip the DBA control panel  forwards  see box 43  44  47 or 63     Loosen the six screws and remove the rear section   see box 70       Remove the plug of the glow ignitor  see box 131        Buderus Ltd     http  Awww buderus domestic co uk    52 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006                                                            Set multimeter to    measure resistance 
17.   250V AC      Put the boiler into operation  see box 54 and 55      Carry out a multimeter check to verify whether 230V AC is  present at both outer contacts  L and N  of the power    supply plug of the pump during locking fault code ol                   We reserve the right to make technical modifications      Insert the power supply plug of the pump     Fit casing  see box 51     A DANGER OF FATAL ACCIDENT  ZLN due to electric shock      Take the boiler out of serve and tip the DBA control panel  forwards  see box 43  44  47 or 63      Loosen the six screws and remove the rear section   see box 70       Remove the power supply plug of the pump  see box 92                                     Check the power supply cable of the pump for breaks   The electrical resistance measured at each individual wire  must be approximately 0 Q       Check the power supply cable of the pump for internal  short circuits  The level of electrical resistance  measured  between two wires chosen at random  must be infinitely  high      Fit the power supply plug of the pump  fit the DBA control  panel and place the boiler into operation  see box 53  54  or 55       Take the boiler out of operation and drain the heating  system  see box 43  44  47  45  49 or 50     Buderus Ltd     http   www buderus domestic co uk    46 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006         Loosen the four Allen screws on the pump     Remove the top section of the
18.   No     Yes     No         step 62      step 23        step 18      step 25      step 28      step 26      step 46      step 27      step 62      step 24        step 32      step 72        step 39      step 34      step 35      step 32        step 29      step 38        step 46      step 19    Buderus Ltd     http   www buderus domestic co uk    15    step49 Does the ionisation current exceed 1 4 pA  microamperes   within 5 seconds  Yes      step 50    No      step 72             step50    H   The boiler is in heating mode  The symbol 6 lights up   The startup load on the boiler is 49  for the first 13 seconds for the purposes of flow monitoring   It is then increased or decreased        step51 Is there a heating requirement from the  room  temperature controller  Yes      step 52  No      gt  step 57  step52   Is the heat system flow temperature 6   C higher than the target setting  Yes      step 53     The target setting is entered at the DBA control panel if room temperature adjustment is required  No   gt  step 50             step53 O4   The gas valve is closed and the burner is shut down        step54 The symbol 6 goes out    step55   The fan stops    step56   Is the CH flow temperature   6   C lower than the target setting  Yes      step 47  No      gt  step 53   step57 The symbol  lt 10     goes out    step58 OH  The gas valve is closed and the burner is shut down                 step59   The symbol     6    goes out     step60 Start of pump over run time via the heat
19.   Other manuals available for this boiler are         user manual       installation and maintenance instructions       wall spacing frame instructions     We reserve the right to make technical modifications    These service instructions apply to   Buderus wall mounted condensing gas boilers  500   24 S  500   24 C and 500   28 C     Model  C13 x  gt    33 x  C530  C736    Type  GB IE Ilo43p 20 mbar  37 mbar  Power rating  230 VAC  50 Hz  IP X4D   Fuse rating  1 25 Ampere slow blow   The boiler unit consists of the following components         500 Gas condensing boiler      28 Maximum output is 28 kW     C Combination boiler  with integrated hot water  supply    S System boiler     Important general instructions for use    Only use the boiler in accordance with its designated use and  the service instructions  Installation  maintenance and repair  must be carried out by competent service engineers  e g   CORGI registered   Only use the boiler in conjunction with  the accessories and spare parts indicated in the installation   maintenance and service instructions  Other accessories  and consumables may only be used if they are expressly  provided for the designated use and if system performance  and safety are not affected in any way     The boiler is suitable for connection to fully pumped  sealed  water systems ONLY  Adequate arrangements for  completely draining the system by provision of draining  valves must be provided in the installation pipework        Pipework from t
20.   of the country or region of final use       CAUTION   LS Use this boiler for its intended purpose only       DANGER   L amp S Notes relating to the heating system water     Thoroughly flush the system before it is filled with  water  Use only untreated water or water treatment  product such as Sentinel X100 to fill and top up the sys   tem  For more information about Sentinel call 0151 420  9563    When using water treatment  only products suitable for  use with Buderus heat exchangers are permitted  e g   Sentinel X100   Your warranty is at risk if an incorrect  water treatment product is used in conjunction with this  appliance    For more information  contact Buderus Technical Prod   uct Support Department    It is most important that the correct concentration of the  water treatment product is maintained in accordance  with the manufacturer s instructions    If the boiler is used in an existing system any unsuita   ble additives MUST be removed by thorough cleaning   BS 7593 1992 details the steps necessary to clean a  domestic central heating system    In hard water areas  treatment to prevent lime scale  may be necessary   however  the use of artificially sof   tened water is NOT permitted    Under no circumstances should the boiler be fired  before the system has been thoroughly flushed    Do not use artificially softened water    Only plastic pipework containing a polymeric barrier  should be used    It is allowed to use copper for the first 600 mm           GJ 7 NO
21.   v    arrow and read off the display in Itrs m       To increase the DHW flow rate   turn the flow regulator in direction               To reduce the DHW flow rate   turn the flow regulator in direction       on      Adjust the flow rate of hot water at one of taps where the  user is likely to require hot water at an ideal temperature   Factory default setting  see factory settings in the  installation instruction    This assumes a cold water input temperature of 10   C       Take the boiler out of operation  see box 43  44 or 47     We reserve the right to make technical modifications                                          aN  _ DANGER OF DAMAGE TO THE SYSTEM    A Before removing the servomotor  check to see if the  3 way valve is in its  heating mode  position  and wait  for the boiler display code OH   to appear  This  prevents sudden pressure surges occurring in the  heating circuit while the removal operation is taking  place  and the resultant accidental opening of the  pressure relief valve                   Remove the stop spring  item 1      Remove the servomotor             Put the boiler into operation  see box 54 and 55       Use the  Settings  menu on the boiler DBA control panel  to adjust the temperature to 60   C  see box 14 or 18      Open a hot water tap      Check to see if the servomotor of the internal 3 way valve   during operating code OL    rotates through a full  revolution                    Close the hot water tap     Check to see if the servomot
22.   way to stop the locking is by pushing the reset O  button        We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 17        lt 5     eS    Q     gt     Z  A     gt      4    J           gt             gt         Q     gt            m                        gt     f  J    N           N     gt      N      gt               Display  code                                                       cI  m                                    cI  E                                         oF          Display indication    Reset    Key to display code required     Standby    Standby    Standby    Operating phase   The boiler is in heating mode     Operating phase   The boiler is in hot water mode  The symbol    6     lights up     Operating phase   Pump over run time via the external cylinder hot water  heater  The symbol    6     is off     Operating phase    The switch optimisation program is activated  This  program is activated if there is  more frequently than once  every 10 minutes  a heating water requirement from an  RC or ON OFF control signal  This means that the boiler  cannot be restarted until at least 10 minutes have elapsed  since initial startup of the burner     Pre operative phase   The boiler prepares for burner startup whenever a heating  requirement or hot water requirement arises     Ready for operation   The boiler is
23.  220    step 67   Is the wiring of the Buderus 24V AC external 3 way valve in correct condition  Yes      step 71  No      step 68   step 68   Replace the wiring of the Buderus 24V AC external 3 way valve      box 42   step 69   Check the drive mechanism of the Buderus 24V AC external 3 way valve  see box 221    step 70   Is the drive mechanism of the Buderus 24V AC external 3 way valve working correctly  Yes      step 42  No      step 71   step 71   Replace the drive mechanism of the Buderus 24V AC external 3 way valve  see box 221     step 72   Check the wiring of the Buderus 24V AC external 3 way valve between the connection box or moving plug   and socket connection and the motor of the Buderus 24V AC external 3 way valve  see box 287     step 73   Is the wiring in order  Yes      box 41  No      step 74    step 74   Replace the cable loom  or the affected part thereof       box 42    On combi boilers  hot water available  but no heating operation   On system boilers  no heating operation   Hot water may be available  but no heating operation     step 1 Check to ensure that the power supply cable to the mains switch box has been installed correctly  see box 54     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    24 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C e   Issued 02 2006    step 2 Check to ensure that the preset room temperature or heating configuration of the Buderus control
24.  51  54 or 55     box 256 Replace clean condensate trap and syphon       Take the boiler out of operation  see box 43  44 or 47     box 257       Check the heat exchanger gas air seal for signs of ageing     Replace the heat exchanger gas air seal if required                Refit all components  following the above procedure in  reverse order          Open the gas cock and place the boiler into full load  operation  see box 59  54  55 and 13           Carry out a gas leak check  Check the tightness of all    components that were loosened in the course of removal i  of the burner  Use an authorised foam type leak detection             product for this purpose          Remedy the cause of the gas leak      Open the gas cock and place the boiler into operation    Remove the condensate trap  item 1  and syphon  see box 59  54  55 or 51   item 2     box 258     Clean the condensate trap and syphon        Take the boiler out of operation  see box 43  44 or 47    Fit the new or cleaned syphon     Put the boiler into operation  see box 51  54 or 55     box 254    box 253 Replace the sight glass               Loosen both screws  item 1      Remove the sight glass along with the seals        We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 69       DANGER OF FATAL ACCIDENT   LL due to electric shock  DANGER OF FATAL ACCIDENT     amp  
25.  62      box 42    No  or insufficient  hot water  radiators  convectors  etc  may be heated without current heat requirement     step 1    step 2  step 3  step 4    step 5    step 6    step 7  step 8  step 9    step 10    step 11  step 12    step 13  step 14    step 15  step 16  step 17    step 18    step 19    We reserve the right to make technical modifications    22    Set the operating switch on the boiler DBA control panel to position    O     OFF   see box 43  and set the other  DBA control panel operating switch to position    1     ON   see box 55     Open a hot water tap     Check that the hot water pipe directly beneath the  external  storage type water heater warms up     Does the pipe warm up  to approx  60   C   Yes     step5    No      step 39    The cause of this fault does not lie with the boiler  but with the mains water supply  Check to see if the  MCW inlet and DHW outlet have been incorrectly connected to the  external  storage type water heater     Are the pipes connected correctly  Yes     step8    No      step 7    Connect the pipeworks correctly      box 42    Close the shut off valve in the MCW inlet and open a hot water tap at random to see if water is still flowing     Is this the case     Yes      step 10  No      step 11    The cause is a defective  thermostat controlled  mixer tap  a thermostat controlled mixer valve or a short     box 42  circuit between the hot  and cold water circuits     Check to see if any other external part of the drinkin
26.  All work on gas supply pipes and gas fitting  components must be carried out by a company  registered and authorised for this purpose          Take the boiler out of operation  close the gas cock and  drain the heating system  see box 46 or 48 to 50       Remove the power supply plug of the glow ignitor   see box 131       Remove the plug of the ionisation electrode  see box 144       Remove the power supply plug of the gas valve  union nut  and air silencer tube  see box 77          Pull out both fan plugs  see box 78  item 1             Remove the gas air unit along with the burner   see box 247 and 248       Remove the heat exchanger gas air seal  see box 251                                                           Remove the stop spring on the top left hand side of the  heat exchanger by turning it towards the arrow                   Open the four clip fastenings item 1        Clean the heat exchanger with a brush and compressed  air or with TAB2   In the event of serious restriction  continue with box 261                                                        IN a    Remove the stop spring on the bottom right hand side of  the heat exchanger by turning it towards the arrow     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    70 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006                   A  Mg o  oN                                                              
27.  Buderus 24V AC  external 3 way valve at the boiler       Put the boiler into operation  see box 54 or 55       Take the boiler out of operation  see box 43 or 44       Remove the servomotor of the Buderus 24V AC external  3 way valve  see box 218          Check to ensure that the drive mechanism of the Buderus  24V AC external 3 way valve is running smoothly  This is  done by gradually pushing the spring fully home by hand  and allowing the spring to return gradually to its home  position       Refit the servomotor  following the above procedure in  reverse order       Put the boiler into operation  see box 54 or 55     We reserve the right to make technical modifications         Take the boiler out of operation and drain the heating  system  see box 48 to 51      Remove the servomotor of the Buderus 24V AC external  3 way valve  see box 213 or 218          Remove the drive mechanism of the Buderus  24V AC external 3 way valve using the wrench supplied  with the drive mechanism       CAUTION   A Note that water will squirt out when the drive    mechanism is removed   Have a bucket and a supply of dry cloths to hand       Fit the new drive mechanism to the Buderus  24V AC external 3 way valve      Connect the servomotor of the Buderus 24V AC external  3 way valve by following the above procedure in reverse  order      Fill the heating system  vent it of air and place the boiler  into operation  see box 52 to 58          Use the letters marked on the 3 way valve to check  whet
28.  Check the tightness of all  components that were loosened during removal of the gas  valve  Use an authorised foam type leak detection product  for this purpose      Remedy the cause of the gas leak       Put the boiler into operation  see box 51  54 or 55       Take the boiler out of service and tip the DBA control panel  forwards  see box 43  44  47 or 63      Loosen the six screws and remove the rear section   see box 70     Room Controller        Room Controller    Hot water tank sensor                      Bridge the two contacts  terminal 1 and 2     Buderus Ltd     http  Awww buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006 57      Put the boiler into full load operation  see box 54  55 or 61   If the boiler goes into heating mode within approx   3 minutes      H     the cause of the fault lies outside the  boiler                   Take the boiler out of operation  see box 43 or 44     Remove the bridge connection       Connect the ON OFF or modulating control element to the  boiler       Put the boiler into operation  see box 51  54 or 55        _ CAUTION    A As the water pressure and pipework resistance in the  plumbing system can vary widely with each situation  it  is important to adjust correctly the DHW flow rate at the  boiler  Take a DHW flow rate reading  see box 12     Adjust the DHW flow rate at the flow regulator for hot water     To check the DHW flow rate press and hold the down 
29.  Codes of Practise     Detailed recommendations are contained in the following  British Standard Codes of Practice     BS  5440 1 Flues  for gas appliances of rated input not  exceeding 70 kW     BS  5440 2 Ventilation  for gas appliances of rated  input not exceeding 70 kW     BS  5449 Forced circulation hot water systems    BS  5546 Installation of gas hot water supplies for  domestic purposes  2nd  family Gases     BS  6798 Installation of gas fired hot water boilers of  rated input not exceeding 60 kW    BS  6891 Low pressure installation pipes     BS  7593  1992  Code of practice for treatment of water in  domestic hot water central heating  systems     IGE UP 1b Tightness testing and purging domestic    sized gas installations   Health and  amp  Safety Document No  635     The Electricity at Work Regulations  1989     The manufacturer s notes must not be taken  in any way  as  overriding statutory obligations     The design and construction of the Buderus wall mounted  condensing gas boiler conforms to the basic specifications  listed in the European directive governing gas fired appli   ances 90 396 EEC  and with respect to EN 625  EN 483 and  EN 677           GJ NOTE    UJ Observe the corresponding technical rules and the  building supervisory and statutory regulations when  installing and operating the system     A   WARNING   LL Keep the burner control unit housing CLOSED when  working on water bearing components           GJ NOTE    UJ Itis mandatory to clean and s
30.  and lower contact must be  approx  70     110 Q  item 1   The electrical resistance  between the middle and upper contact must be approx   180     250 Q  item 2        Fit the power supply plug to the gas valve     Put the boiler into operation  see box 51  54 or 55       DANGER OF FATAL ACCIDENT    A All work on gas pipework and gas fitting components  must be carried out by a company registered and  authorised for this purpose      Take the boiler out of operation and close the gas tap    see box 43  44  46 or 47       Remove the fan  see box 77  78  79 or 80                                         1                     Pull the gas injector  item 1  out of the gas valve     We reserve the right to make technical modifications      Fit the gas injector to the new gas valve     Fit the new gas valve to the fan       Fit the fan to the boiler  insert the air silencer tube into the  fan  fit the gas supply pipe to the gas valve and insert the  plugs into the fan and gas valve      Fit the air silencer tube to the fan     CAUTION    LS When attaching the gas supply pipe to the gas valve   ensure that the flat rubber seal is fitted correctly  between the gas supply pipe and gas valve      Fit the gas supply pipe to the gas valve       Insert the power supply plug into the gas valve  then insert  the power supply plug and tacho cable plug into the fan      Open the gas cock and place the boiler into full load  operation  see box 59  54  55 or 13       Carry out a gas leak check 
31.  at   A    Hy    100    max  heating capacity                    Wait for 1 minute  until the boiler starts at full load      Measure the working gas pressure at the appliance      Measure the difference between the static and working  gas input pressure   The working pressure may be   for natural gas minimum 17 mbar and  for propane minimum 30 mbar      Take the boiler out of operation and close the gas tap  see  box 43  44 or 46       Remove the pressure gauge       Tighten the screw on the gas connection pressure  measurement nipple      Open the gas tap  see box 59      Use a detection product to check the gas connection  pressure measurement nipple for leaks  Use an  authorised foam type leak detection product for this  purpose       Fit the casing and place the boiler into operation   see box 51  54 or 55     DANGER OF FATAL ACCIDENT    A All work on gas pipework and gas fitting components  must be carried out by a company registered and  authorised for this purpose       Take the boiler out of operation and close the gas tap   see box 43  44  46 or 47       Open some of the radiator valves     We reserve the right to make technical modifications                                                         Reset the digital pressure gauge to zero     CAUTION    LS Throughout the measuring operation  keep the  pressure gauge in the same position  horizontal or  vertical  in which it was reset to zero      Loosen by two turns the screw on the burner pressure   measurement nipp
32.  boilers with hot water supply   hot water available  no heating operation     Applies to boilers without hot water supply   no heating operation     Applies to boilers with hot water supply   hot water available  no heating operation     The heating circuit is warmed up without a heat  requirement     Pump over run time   Heating system factory default setting   5 minutes   for details of hot water and service mode see box 5     The target room temperature may not be reached     Heat request  but no respons of the boiler    Recycling phase   The fan runs for 15 seconds at about 60  of  maximum speed        Extraction of residual fumes in boiler     The target room temperature may not be reached     The target room temperature may not be reached     No heating operation and no hot water     1  This error code may deactivate again automatically after a specific time  without reset   Heating and hot water are now available once more   2  In the event of this malfunction  the pump is started up and remains in continuous operation in order to minimise the possibility of the heating system    freezing up     We reserve the right to make technical modifications    18    Diagnosis  box 21  box 21    box 22    box 23    box 24    box 22    box 25    box 285    box 26    box 27    box 28    box 27    Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006       b    J    in    Display    code
33.  detected an insufficient ionisation current after four startup  attempts     Locking boiler fault code                   Is the heating system propane gas fired         step 3       Ensure that no nitrogen remains in the gas tank or gas flow pipes      step 63  You should also consult your gas utility company     Check whether the gas tap is open  see box 59        Is the gas tap open         step6           step 5  Open the gas tap  see box 59      step 63       Check the static and working gas pressure  see box 230        Are the static and working gas pressures correct         step 14        step 8       Check to see if there is a restriction in the pipework between the gas tap and gas valve        Is there a restriction         step 10           step 11       Deal with restriction      step 63       Check for restrictions in the remaining section of the gas flow pipe        Is there a restriction         gt  step 13           step 38       Deal with restriction      step 63  Has the gas flow pipe been bled of air        step 16           step 15       Vent the gas flow pipe of air  see box 239      step 62                Check to see if the glow ignitor activates with the operating code   see box 130                       Does the glow ignitor activate with the operating code OL          step 21                 step 18       We reserve the right to make technical modifications Buderus Ltd     http  Awww buderus domestic co uk    32 Servicing manual Gas condensing boiler 
34.  in ready mode  There is a current heat  requirement  but too much energy has been supplied     Standby for operation   The boiler is in ready mode   There is no current heat requirement     Ignition phase   The gas valve is activated     Startup phase    The boiler starts up after activation of the mains power  supply or completion of a system reset  This code is  displayed for a maximum of 4 minutes     Operating phase    The flow sensor has detected that the current CH flow  temperature is higher than the temperature entered at the  control unit  or that it is higher than the CH flow tempera   ture calculated according to heating requirements  or that  itis higher than the CH flow temperature calculated for the  purposes of hot water supply     Fault  No  The flow sensor or safety sensor has detected that the 1   current CH flow temperature is higher than 95  C     Fault  Yes  The flue gas STL  fume monitoring device  has detected 2   a temperature higher than 105  C    The flue gas STL is opened     Fault  No  The flow sensor and safety sensor have  after burner 1   startup  not detected any temperature increase in the   heating water  or they have determined that the   temperature difference between The flow sensor and   safety sensor is too high     Other symptoms  No indication on DBA control panel display   Hot water mode to    warm start        No  or insufficient  hot water  radiators  convectors     etc  may be heated without current heat requirement     Applies to
35.  mode to    warm start          ol Hot water mode    warm start    setting or hot water requirement    Heating mode or heating requirement          TH Summer operation  no heating mode  hot water only  Display readings    Factory  Key to display reading default  setting    Display  readings                cy Current CH flow temperature                               Control panel settings    Key to display setting          Service mode             Service mode  partial load                   Service mode  full load          End service mode  or wait for 30 minutes        Hotwatermod   r     Hot water supply to ECO    Only applies to combi boilers 1                 rol   Hot water mode to warm start       DHW temperature 40  60  q   Heating mode ON                Heating mode         7  TIT    Heating mode OFF    CH flow temperature                              flashing             1  When it appears on the display at a system boiler  please connect a link between terminal 3 and 4 on the back side of the  DBA control panel  hot water cylinder sensor  or make sure that the hot water cylinder sensor is fitted securely    box 19 Displaycodes   Normaly you see the current CH flow temperature  By pushing the   A   button you will see the current operation code    Blocking    The boiler stops heating and will wait until the blocking is solved    Locking     Displaycode is blinking and also a blinking wrench   F appears  The boiler stops heating and the pump is still running  The only
36.  pump       Clean the pump impeller wheel     box 100     Refit the top section of the pump      Fill and vent the heating system  see box 52 to 58      Fit casing  see box 51     box 101 Replace the pump    DANGER OF FATAL ACCIDENT  due to electric shock      Take the boiler out of operation and drain the heating  system  see box 43  44  47  45  49 or 50       Remove the power supply plug of the pump  see box 92     We reserve the right to make technical modifications         Loosen the union nuts  item 1  at the top and side of the  pump     Remove the pump     CAUTION   Fit new flat sealing rings when installing the new pump       Install the new pump       Insert the power supply plug of the pump  fill and vent the  heating system of air and put the boiler into operation   see box 57 to 60       Fit casing  see box 51     box 104 Check the flow  safety and DHW temp  sensors   applies to external cylinder only       Put the boiler into operation  see box 54 or 55       Open the hot water tap and wait for the boiler to start up   then gradually close the hot water tap to bring the CH flow  temperature to over 80   C       Take the boiler out of operation and remove the casing   see box 43  44 or 47        Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 47                                     Pull out the plug of the flow NTC sensor       Pull out the plug of the safety senso
37. 0v between the two   Replace RTH converter Junction box    Continuity reconnect the cables to terminals 1  amp  2 and check the connections between the terminals and  the DBA     Is the volt free connection to the RTH converter Junction box fitted correctly  Yes     No     Check to ensure that the connections of the external control unit are attached to terminal 1 and 2 of the  connection block  indicated by a clock inside a rectangle  see box 286 and box 285  item 3      Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C e   Issued 02 2006        box 42        gt  box 41      step 33      gt  box 42        gt  step 36      step 39        step 45      step 38      box 42        step 41      step 42      box 42        step 47      step 44      box 42        box 41        step 47      box 42        step 4      step 3        box 42        step 6      step 8    Buderus Ltd     http   www buderus domestic co uk    step 7    step 8  step 9  step 10    step 1  step 2    step 3  step 4    step 5    step 6  step 7  step 8    step 9  step 10    step 11    step 1    step 2    step 3  step 4    step 5    step 6  step 7    We reserve the right to make technical modifications    Is there a permanent link between terminal 1 and 2 on the volt free connecter     Check the cable connection between the RTH converter Junction box and terminal 1 and 2 on the DBA   Check the external cable connections and control devices     Has the malfunction been repaired     The swi
38. 2006 71      Fill the heating system  vent it of air  open the gas tap and  place the boiler into operation  see box 59 or 52 to 58       Take the boiler out of operation  see box 43  44 or 47     Close the cold water tap          Drain the heating system  see box 48 to 51                Open hot water tap        a    Uo                                          Remove condensate trap                                                       Remove the plate heat exchanger                Remove syphon     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    72 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    box 274     Fit new plate heat exchanger     Renew the four O rings if necessary        Refit the plate heat exchanger and secure with the two  screws       Open the cold water service valve        Open the hot water tap in order to clean the new plate heat  exchanger  inside         Close the hot water tap      Fill the heating system  see box 52       Fit the casing and place the boiler into operation   see box 51  54 or 55     box 275 Replace the pressure relief valve       Take the boiler out of operation and drain the heating  system  see box 48 to 50             Remove the stop spring  item 2  of the pressure relief  valve       Remove the pressure relief valve  item 1  in the direction  of the arrow     box 277         Release the pressure relief valve from the sectio
39. 29 490   5 23 462 55 3 271  10 18 787 60 2 760  15 15 136 65 2 339  20 12 268 70 1 990  25 10 000 75 1 700  30 8 197 80 1 458  35 6 754 85 1 255  40 5 594 90 1 084  45 4 656 95 940  50 3 893 100 817    DANGER OF FATAL ACCIDENT   A due to electric shock  CAUTION    L amp S To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection       Take the boiler out of service and tip the DBA control panel  forwards  see box 43  44  47 or 63       Loosen the six screws and remove the rear section   see box 70       Pull out the plugs of the flow NTC sensor and safety  sensor  see box 105     We reserve the right to make technical modifications                                               0000  88 000000000                10        at    a    JP3                                     Key to terms   1  Flow NTC sensor  2  Safety sensor      Set multimeter to    measure resistance          Check the cables of the flow NTC sensor and safety  sensor for breaks  The electrical resistance measured at  each individual wire must be approximately 0 Q       Check the cables of the flow NTC sensor and safety  sensor for internal short circuits  The level of electrical  resistance  measured between two wires  must be  infinitely high      Measure the electrical resistance of the flow NTC sensor  and check the earth  ground  connection of the safety  sensor  This must be infinitely high     Buderus Ltd     http   www buderus d
40. 62   step 58   Check the ionisation electrode and replace as required  see box 155      step 62    step 59   Temporarily disconnect the flue gas pipework from the top of the boiler   Run the boiler at low mode  see box 13  Check to see if the fault has been rectified     step 60   Has the malfunction been repaired  Yes      step 61  No      step 62   step 61   The cause of the fault lies in the flue gas system  Take the boiler out of operation      box 42   step 62   Switch the boiler off and then on again at the operating switch    step 63   Is the error code still displayed  Yes      step 64  No      box 42   step 64 Has an error BH   reoccurred  Yes      step 66                No      step 65  step 65   Interpret the display code with box 20 and deal with the fault   step 66   Has the entire table box 36 been covered  Yes      box 41  No      step 1    We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    34 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    step 1    step 2  step 3    step 4  step 5    step 6  step 7  step 8  step 9  step 10  step 11  step 12    step 13  step 14    step 15  step 16    step 17    step 1    step 2    step 3  step 4    step 5    step 6    We reserve the right to make technical modifications    The system has detected an ionisation current before burner startup           H r Locking boiler fault code           EN  ZININ    Is the ionisation cu
41. 7214 8900     02 2006 GB EN  For the installer       Servicing manual    Gas wall hung Boiler condensing  Buderus 500   24 S  Buderus 500   24 C  Buderus 500   28 C            enchmark      budaerus       Please read thoroughly before attempting fault diagnosis       C The boiler meets the basic requirements of the  appropriate standards and directives   Conformity has been substantiated by the proper  documents which   together with the declaration of  conformity   are filed with the manufacturer     Subject to technical modifications     Constant development efforts may result in minor deviations  in illustrations  functional steps and technical data     Updating the documentation    If you have suggestions for improvement or have found  discrepancies  please do not hesitate to contact us        We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    2 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    qT G  n  ral spesecen ce ss ie ee eee eed eke 4  2 Servicing manual user guide             10  3  Operation  recitere tas inea eaa ieS 11  4   FUNCUON T E eee ee 14  5 Symptoms  se ccc eee ee eee eee  17  6 Diagnosis 266  sa bei eee vee eat 21  T  SACHONS  2 Pete eee dis oot ee ees 38  8 Appendix           20   eee eee eee eee 76  OD   INGO X sees ciate eee ree ie an 7    G  C  Aplliance No      Buderus 500 24 S 41 110 24  Buderus 500 24 C 41 110 04  Buderus 500 28 C 41 110 03  
42. 90  M   Measure and adjust the gas air ratio                   04  box 233  Measure the gas input pressure     static and dynamic        box 230  Measure the ionisation current             0    0  000004 box 143    We reserve the right to make technical modifications    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    R  Removal of casing             0 0 cece eee eee eee eee box 47  Replace plate heat exchanger                  0 00e0eee box 269  Replace the automatic air vent                     00000  box 242  Replace the Buderus 24V AC external 3 way   valve    drive mechanism                  00 00 esse box 224  Replace the Buderus 24V AC external 3 way   valve    servomotor             0 0  c cee eee eee box 217  Replace the burner             0    cee cece cence tenes box 245  Replace the DBA control panel                      000  box 281  Replace the flow NTC sensor and or safety sensor           box 116  Replace the flue gas STL              eee eee eee eee box 129  Replace the gas valve            0    ce cee box 174  Replace the glow ignitor                  0 00  e esses box 140  Replace the internal 3 way valve                    0000  box 203  Replace the internal 3 way valve     drive mechanism         box 198  Replace the pressure relief valve                    0000  box 275  Replace the pump              0    c cece eee eee box 101  Replace the sight glass                0 0 c cece cece box 253  Replace clea
43. Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006       step 18  step 19    step 20  step 21  step 22    step 23  step 24    step 25    step 26    step 27    step 28  step 29    step 30  step 31  step 32    step 33  step 34  step 35    step 36  step 37  step 38    step 39  step 40  step 41  step 42    step 43  step 44    step 45    step 46    We reserve the right to make technical modifications    Check the power supply cable of the glow ignitor  see box 137     Is the power supply cable in full working order     Replace the cable loom  or the affected part thereof    Check the electrical resistance of the glow ignitor  see box 134     Is the electrical resistance of the glow ignitor in order     Replace the glow ignitor  see box 140     Place the boiler in full load operation  see box 13  and check whether the glow ignitor activates with the  operating code OL                         Does the glow ignitor activate with the operating code OE          Connect a digital pressure gauge  see box 233 and 234  Open the gas cock and place the boiler into          operation  see box 59 or box 13  Check whether the gas valve opens with the operating code OL                   Does the gas valve open with the operating code OL          Check the plug and socket connection on the gas valve  see box 161     Is the plug and socket connection in full working order     Reconnect the plug and socket connection at the gas valve              Check whether the gas valve receives power wi
44. Detach the stop spring of the flow NTC sensor by pulling  in the direction of the arrow       Remove the flow NTC sensor       Fit the corresponding new sensor       Fill the heating system  vent it of air and place the boiler  into operation  see box 52 to 58     Buderus Ltd     http   www buderus domestic co uk    50 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006      Take the boiler out of operation  see box 43  44 or 47        pS         a  K          Remove both plugs of the flue gas STL                Set multimeter to    measure resistance        Check the electrical resistance of the flue gas STL       Check the temperature of the flue gas at the test point on  the flue pipe      Compare the flue gas temperature reading with the  measured electrical resistance  see box 124     Flue gas STL  Temperature Status Resistance in Q   lt  105   C closed 0   gt 105   C open infinitely high      Insert both plugs at the flue gas STL and fit the cover on  the test point of the flue pipe  Put the boiler into operation   see box 51  54 or 55     We reserve the right to make technical modifications    DANGER OF FATAL ACCIDENT  A due to electric shock      Take the boiler out of service and tip the DBA control panel  forwards  see box 43  44  47 or 63       Loosen the six screws and remove the rear section   see box 70       Remove both plugs of the flue gas STL  see box 121        eo0o00000000                             Set multime
45. If there has been a power cut  The startup load on the boiler is 49   for the first 13 seconds for the purposes of flow monitoring  It is then increased or decreased accordingly  The  symbol     6    lights up        Is the temperature in the plate heat exchanger higher than the temperature entered via the DBA control panel     Is the CH flow temperature 46   C higher than the preset DHW temperature and or higher than 93   C        O4   The gas valve is closed and the burner is shut down              The symbol     6    goes out   The fan stops after 30 seconds     Is the CH flow temperature lower than the preset DHW temperature plus 35  C     The gas valve is closed and the burner is shut down   The symbol 6 goes out     Start of pump over run time via the cylinder   Start of pre purge phase  10 seconds      The fan stops     OH   The pump stops     The 3 way valve turns to the heating mode setting for two seconds     The symbol      l or    el goes out     Is there a current heat requirement from the  room  temperature controller                 The symbol TI  lights up   OL   The fan runs at 49   of capacity  The pump is started up   The glow ignitor is activated for seven seconds                    OL   Ignition phase  The gas valve is opened        Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes   
46. Locking boiler fault code                         Check the plug and socket connection of the gas valve  see box 161        Is the plug and socket connection in full working order           Reconnect the plug and socket connection  see box 161        Measure the cable between the gas valve and DBA control panel  see box 164        Is the cable correctly connected and free of damage           Replace the cable loom  or the affected part thereof         Measure the resistance of the gas valve coils  see box 171        Is the resistance correct        box 41           step 9  Replace the gas valve  see box 174      box 42          Bad electrical contacts  circuit board or EEPROM  KIM  of DBA control panel defective        Check the contacts on the circuit board of the DBA control panel by pushing fully home the plug and socket  connections on the board  check and deal with any other contact problems with plug and socket connections        Switch the boiler off and then on again at the operating switch        Is same fault warning message still displayed         step 4           step 8       Check the plug and socket connection on the EEPROM  KIM   see box 284        Has the DBA control panel been replaced        step7           step 6       Replace the DBA control panel  see box 281      step 2       Contact Buderus  see on the back of this manual         Has a new fault occurred  z      step9           gt  box 42       Interpret the fault code now displayed in box 20 and deal w
47. TE    CIJ Notes relating to domestic hot water     The domestic hot water service must be in  accordance with BS 5546 and BS 6700      The boilers are suitable for connection to most types  of washing machine and dishwasher appliances      When connecting to suitable showers  ensure that   a  The shower is capable of accepting mains   pressures and temperatures up to 65   C   b  The shower is ideally thermostatic or pressure  balancing      Where temporary hardness exceeds 150 mgl litre   it is recommended that a proprietary scale reducing  device is fitted into the boiler cold supply with the  requirements of the local water company       CAUTION    A Provision must be made to accommodate the expan   sion of DHW contained within the appliance  where a  back flow prevention device is fitted  BS  67989    5 4 3     Safe handling of substances    No asbestos  mercury or CFCs are included in any part of the  boiler and its manufacture     We reserve the right to make technical modifications    Hazard definitions    A DANGER   A Indicates the presence of hazards that will cause  severe personal injury  death or substantial property  damage       WARNING   A Indicates the presence of hazards that can cause  severe personal injury  death or substantial property  damage     N CAUTION    amp   Indicates presence of hazards that will or cause minor  personal injury or property damage           G  NOTICE    UJ Indicates special instructions on installation  operation  or maintenance th
48. al storage type  water that might be fitted      Replace the turbine flow meter  or DHW temperature sensor of any external storage type water heater that  might be fitted     Check the cable of the turbine flow meter  see box 112  or cable of the DHW temperature sensor of any  external storage type water heater that might be fitted     Is the cable correctly connected and free of damage     Replace the cable loom  or the affected part thereof    Check to ensure that the boiler starts up to supply hot water  see box 15     Does the boiler start up     Interpret current display codes box 20 and deal with fault   Check to ensure that the tap flow rate is correctly adjusted  see box 180     Is the tap flow rate correctly adjusted     Correctly adjust the tap flow rate  see box 180     Is an internal 3 way valve fitted     Check the movement of the servomotor of the Buderus 24V AC external 3 way valve  see box 211     Does the servomotor of the Buderus 24V AC external 3 way valve move correctly     Check the movement of the servomotor of the internal 3 way valve  see box 181      Does the servomotor of the internal 3 way valve move correctly     Check to ensure that the the Buderus 24V AC external 3 way valve has been fitted correctly   see box 227     Has the Buderus 24V AC external 3 way valve been fitted correctly     Fit the Buderus 24V AC external 3 way valve in the correct way  see box 227   Check the drive mechanism of the internal 3 way valve  see box 195     Is the drive 
49. and socket connection  see box 78  item 2      box 42       Check tacho cable of fan  see box 73        Is the tacho cable in full working order         step 7        step 6       Replace the tacho cable      box 42       Check to ensure that the mains voltage at the earthed  grounded  plug is between 195V and 253V AC     Is the mains voltage sufficient   gt       gt  step 10           step 9       The cause of the fault lies in the electrical system      box 42       Check to see if there is a restriction in the fan  burner  heat exchanger or flue gas system        Is there a restriction         gt  step 12           step 13       Deal with restriction      box 42       Check to see if there is a second fan in the flue gas pipe or air inlet system        Is a second fan fitted         gt  step 15           step 16       Take second fan out of service      box 42       Check to see if the fan impeller has come loose at the motor spindle  see box 76     Has the fan come loose         gt  step 18           step 19       Replace fan  see box 76        Has the malfunction been repaired   gt      gt  box 42           gt  box 41             We reserve the right to make technical modifications Buderus Ltd     http    www buderus domestic co uk  e a u      30 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    C D    The flow NTC sensor has detected a temperature of over 105   C   Locking boiler fault code                   Check the fl
50. ank sensor    2  only for Buderus 500 24 C and 500 28 C             safety sensor       24Vac                                                 flow sensor                      tT E30Vac                                                 Buderus controller   RTH converter or  ON OFF controller          o    OMONONONOAORO                               hot water tank sensor    o             OUOHOHO                   o             sensor             24VAC 5  earth 6          o          Turbine 2   hot water                o       oUoUo                   3 way valve 7       24 VAC  0 VAC  switch contact                00000000000000000                               3 way valve          QO  Buderus  24V AC external                      gas valve           od   D  g  Q        5   o   8   s x        8 faa    o   3 Q    flue gas thermostat  er  to S                 ionisation electrode                                                                High voltage        6 OOF       Ne            Mains  230 VAC   50 Hz             glow ignitor    m   oo0oo0oo0oo0oo0o  a A N  a       230 VAC  50 Hz                         We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    76 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006       A    Adjust the output flow rate  applies to combination    BOES ONY  46 2 6  32 sake Petar a cates ut Shee whee hi  et box 180  C  Check and replace the ionisation e
51. anual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 39                   1                    Turn the operating switch on the boiler to position    1      ON  item 1              Fill the heating system to a pressure of approximately  1 5 bar  then close the filling loop       Vent all the air vent points in the heating system  working  from bottom to top  in order to allow all air in the heating  system to escape          Loosen by two turns the vent screw  item 1  on the front of  the pump   CAUTION   Water will also squirt out     We reserve the right to make technical modifications      Vent the pump     CAUTION    Correct venting of the pump will help ensure that it runs  for its specified service life    The sliding bearing  which is located behind the vent  screw  is lubricated with heating system water       Once the heating system has been completely purged of  air  check the pressure at the analogue pressure gauge   If the pressure is lower than 1 0 bar  the boiler should be  topped up as described above        Close the water tap     In the case of system boilers        Close the filling loop of the boiler  see box 50  item 2     Remove the hose     Fit the sealing cap to the filling and draining cock     In the case of combination boilers      Close the filling loop     Remove the hose       Fit casing  see box 51        Configure target adjustments using the    Settings    menu  on the DBA control panel of the boiler  see box 61
52. as detected an  insufficient ionisation current     Fault   The system has detected an ionisation current before  burner startup     Fault   An ionisation current has been measured as soon as the  burner shuts down     Fault   The flame goes out during the operating phase           Fault   The power supply was shut off during a crucial breakdown     Operating phase   Display test during startup phase   The code is displayed for a maximum of 1 second     Fault   The DBA control panel is defective     Fault   The contacts of the gas valve have been broken     Fault   The DBA control panel is defective     Fault   The contacts of the gas valve have been broken           Fault   The DBA control panel is defective     Reset  required   No  1     No  1     Yes  2     Yes  2     Yes  2     Yes  2     Yes  2     Yes  2     Yes  2     No  1     Yes  2     Yes  2     Yes  2     No  1   Yes  2     Yes  2     Yes  2   Yes  2   Yes  2     Yes  2     Other symptoms    No hea    No hea    No hea    No hea    No hea    No hea       ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     ing operation and no hot water     No heating operation and no hot water     No heating operation and no hot water     No heating operation and no hot water     No heating operation and no hot water     No heating operation and no hot water     No hea    No hea    No hea    No hea    No hea  
53. at are important but not related to   personal injury or property damage     Abbreviations    AV   Air Vent   BCT   Buderus cylinder thermostat  BDV   Buderus diverter valve   CB   Connection Block   CH   Central Heating    CHF   Central Heating Flow   CHR   Central Heating Return   CT   Cylinder Thermostat   CWDO   Condensate water drainage outlet  DHW   Domestic Hot Water    DV   Diverter Valve  E   Earth  L   Live    LSV   Lock Shield Valve  MCW   Mains Cold Water    N   Neutal   JB   Junction Box   RTH Relay   PL   Permanent Live   Prog   Programmer   PRV   Pressure relief valve  safety valve   RT   Room Thermostat   RV   ModuLink 250 RF Receiver   T   Timer    TRV   Thermostatic Radiator Valve  WC   Wiring Centre  ZV   Two Port Zone Valve    Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 5    Buderus Unit 500 24 S 500 24 C 500 28 C    Hot water capacity  combination boilers  kW 5 7     28 5 6 0     24 0 5 7     28 5   with external  tank   Rated thermal load for CH kW 5 7     23 0 5 7     23 0 5 7     23 0  Rated thermal load for preparing DHW kW 5 7     28 5 5 7     23 0 5 7     28 5    Rated heating capacity for system temperature   modulating from 30   to 100       Heating curve 75 60   C kW 5 3     22 0 5 3     22 0 5 3     22 0  Heating curve 40 30   C kW 6 0     24 0 6 0     24 0 6 0     24 0  Seasonal efficiency  SEDBUK  for natural gas   90 3 90 3 90 3   for pro
54. ature is correctly adjusted  see box 14     step 17   Is the CH flow temperature adjusted to a high enough setting     step 18   Adjust the CH flow temperature to a higher setting  see box 14     step 19   Is the CH flow temperature of the boiler sufficient to heat the building     step 20   Install a larger boiler     step 21   Is there a hot water supply     step 22   Is an internal 3 way valve fitted     step 23   Check the movement of the servomotor of the internal 3 way valve  see box 181     step 24   Does the servomotor of the internal 3 way valve move correctly     step 25   Check the drive mechanism of the internal 3 way valve  see box 195     step 26   Is the drive mechanism working correctly     step 27   Replace the drive mechanism of the internal 3 way valve  see box 198   step 28   Check the actuation of the servomotor of the internal 3 way valve  see box 185     step 29   Does the servomotor of the internal 3 way valve start up correctly     We reserve the right to make technical modifications    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No         step 5      step 4      box 42        step 11      step 7        step 9       step 10      box 42      box 42        step 13      step 15      step 16      step 14      box 42      box 42  
55. ble of the fan for breaks   The electrical resistance measured at each individual wire  must be approximately 0 Q      Check the tacho cable of the fan for internal short circuits   The level of electrical resistance  measured between two  wires chosen at random  must be infinitely high       Connect the tacho cable plug        Refit the DBA control panel  following the above  procedure in reverse order        Refit the casing and place the boiler into operation   see box 51  53  54 or 55     We reserve the right to make technical modifications    DANGER OF FATAL ACCIDENT   A due to electric shock  DANGER OF FATAL ACCIDENT    amp   All work on gas pipework and gas fitting components  must be carried out by a company registered and  authorised for this purpose     A   NOTE   _   _J Please observe the fitting instructions supplied with the  fan       Take the boiler out of operation and close the gas tap   see box 43  44  46 or 47                            Pull out the power supply plug of the gas valve  item 1      Loosen the union nut  item 2      Detach the air silencer tube  item 3              Pull out both fan plugs  item 2      Pull out the glow ignitor plug  item 3      Pull out the ionisation electrode plug  item 1      Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 43                               a       ass  i  A      Twist  drawing 1  the fan in the direction of 
56. box 104        Are the flow NTC sensor and safety sensor functioning correctly         step 10           step 9       Replace the flow NTC sensor or safety sensor  see box 116        Check the cables of the flow NTC sensor and safety sensor  see box 112        Are the cables in order         gt  step 13           step 12       Replace the cable loom  or the affected part thereof       gt  box 42       Check the pump  see box 89 to 100        Is the pump working correctly   gt      box 41           step 15             We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk       Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 31    re Peares    box 34     step15 Replace the pump  see box 101      box 42    box 35    The contacts of the flow NTC sensor or safety sensor are broken   Locking boiler fault code                   Check the flow NTC sensor and safety sensor  see box 104        Are the flow NTC sensor and safety sensor functioning correctly           Replace the flow NTC sensor and safety sensor  see box 116        Check the cable of the flow NTC sensor and safety sensor  see box 112        Are the cables in order         gt  box 41           step 6          Replace the cable loom  or the affected part thereof       gt  box 42    The system has detected an insufficient ionisation current during the ignition phase   Blocking boiler fault code                   The system has
57. cal modifications Buderus Ltd     http   www buderus domestic co uk  8 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Item 1      lonisation electrode    N WARNING   Glow ignitor 2    DANGER OF FATAL ACCIDENT    Item 2   FROM EXPLOSIVE FUMES  Item 3  Automatic air vent  If you smell gas  Item 4  Safety sensor   There is a danger of explosion   Item 5  Clamp for heat exchanger cover   No naked lights  No smoking  DO NOT use a naked  Item 6  Plate heat exchanger light to detect possible leaks  o    DO NOT operate any device that is likely to produce  ltem 7  Condensate trap sparks   Item 8  Flow NTC sensor   DO NOT operate electrical switches of any kind  Item 9  DHW flow regulator  including telephones  plug in devices and  j 10  P doorbells   fei  07  Eressure gauge   Shut off the gas supply at the main valve   Item 11  Concentric flue gas adaptor   Open doors and windows   Item 12 Fan   Warn other occupants of the building  but DO NOT    use the house intercom or doorbells        Contact the gas supplier from a telephone located  outside the building       f you detect an audible gas leak  evacuate the  building immediately  prevent other persons from  entering  and notify the police and fire service  immediately  from a telephone OUTSIDE the  building      Item 13  Frame   Item 14  Gas Air unit   ltem 15  Sight glass   ltem 16  Gas valve   Item 17  Heat exchanger   Item 18  Gas supply pipe   Item 19  Identification plate 
58. cing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    step22    step23  step24    step25    step26    step27    step28  step29    step30    step31    step32    step33    step34    step35  step36  step37  step38    step39  step40  step41    step42  step43  step 44    step45    step46  step47    step48    We reserve the right to make technical modifications    Is the current CH flow temperature lower than 7   C  frost protection      The pump is run for 10 seconds in order to prevent it from seizing up     Have 10 seconds elapsed     Is the plate heat exchanger triggered and or is the temperature in the external storage type water heater at least  5   C below the temperature set at the DBA control panel     Is there a current heat requirement from the  room  temperature controller   Is the current CH flow temperature lower than 7   C  frost protection      The symbol      l or      T for hot water mode on the DBA control panel display lights up     OL  The fan runs at 49   of capacity     The 3 way valve turns to the hot water setting for two seconds   The glow ignitor is activated for two seconds                    OL   Ignition phase  The gas valve is opened  The glow ignitor is activated for one second  followed by  alternating half second periods of inactivity and activity until five seconds have elapsed        Does the ionisation current exceed 1 4 pA  microamperes  within 5 seconds               H  The boiler is in hot water mode  
59. d    step 15   Is the by pass valve working correctly  Yes   No     We reserve the right to make technical modifications    28    The flow NTC sensor or safety sensor has detected that the current CH flow  temperature is higher than 95   C     Blocking boiler fault code    The flow NTC sensor and safety sensor have not  after burner startup  detected any  temperature increase in the heating system water  or the temperature difference  between the flow NTC sensor and safety sensor is excessive     Blocking boiler fault code    The flow NTC sensor has detected a temperature increase in the heating system  water of more than 5   C sec     Blocking boiler fault code    The flow NTC sensor and safety sensor have detected a CH flow temperature of over        step 9      box 15      box 42        box 41      step 12        step 3      step 2        step 5      step 4        step 7      step 6      box 42        step 10      step 9      box 42        step 14      step 13        box 41      step 14    Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    SC    box 27    step 16 Replace the by pass valve      box 42  box 28    The flue gas STL  fume monitoring device  has detected a temperature higher than  105  C  The flue gas STL is open     Locking boiler fault code                   Check to ensure that the restrictor baffle has been installed as per box 261  item 1        Has the res
60. e gas valve     internal electrical resistance          box 171  Check the gas valve     power supply plug                    box 161  Check the glow ignitor     activation                   0    box 130  Check the glow ignitor     power supply cable                box 137  Check the glow ignitor     resistance                   00   box 134  Check the internal 3 way valve     activation                 box 185  Check the internal 3 way valve     drive mechanism           box 195    Check the internal 3 way valve     movement of the servomotor box 181    Check the internal 3 way valve     power supply cable         box 191  Check the ionisation circuit     earth  ground  lead            box 160  Check the ionisation electrode     cable                     box 151  Check the ionisation electrode     short circuits               box 148  Check the pressure control valve              0 0s eee ee eee box 85  Check the pump     activation            0 0 0  cee e eee eee box 91  Check the pump     mechanical restrictions                   box 89  Check the pump     power supply cable                      box 95  Check the pump     soiling               0 0 0 0  c eee eee box 97  Check replace fuses  1             cece eee eens box 62  D   Draining the system           0    c cee box 48  F   Filling the system and venting it of air                  0    box 52  l   Initialst  rtuUp u i ite a a A da i eed pad box 59  Internal 3 way valve     replace the servomotor               box 1
61. e internal 3 way valve   see box 200     CAUTION   4 i   Note that water will squirt out when the internal 3 way  valve is removed  Have a bucket and a supply of dry    cloths to hand     We reserve the right to make technical modifications                  Replace the housing of the 3 way valve       Refit all components  following the above procedure in  reverse order      Fill the heating system  vent it of air and place the boiler  into operation  see box 52 to 58          Put the boiler into operation  see box 54 and 55       Adjust the hot water in the  Settings  menu on the DBA  control panel of the boiler to 60   C  see box 61        Open a hot water tap       Check to see if the servomotor of the Buderus  24V AC external 3 way valve  during the operating  code UL   rotates from the setting for heating mode   position    1     to the position for hot water mode   position    2                       Close the hot water tap     Check to see if the servomotor runs back again       Adjust the hot water in the    Settings    menu on the DBA  control panel of the boiler  see box 61     Buderus Ltd     http   www buderus domestic co uk    62 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    CAUTION    A To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection       Take the boiler out of operation  see box 43  44 or 47          Remove the power supp
62. easure direct current      Measuring range  Microamperes  pA       Connect the multimeter in series the ionisation circuit      Put the boiler into service mode  see box 54  55 or 13      Check to see if the ionisation current  during service mode   operating code LLa     gt 5 pA  micro amperes  and   with operating code H       gt 25 pA    The value is O  zero   or between 1 3 and 50 pA                         Take the boiler out of operation  see box 43 or 44     Detach the multimeter     Connect the plug of the ionisation electrode       Turn the operating switch on the boiler to position    0      see box 55       Put the boiler into operation  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47       Loosen the plug in connection of the ionisation electrode   see box 144                          Ss     Set multimeter to    measure resistance          Take a reading at the electrode to check whether there is  a possible short circuit between the ionisation electrode  and earth  ground   The electrical resistance between the  ionisation electrode and earth  ground  must be infinitely  high     We reserve the right to make technical modifications         Connect the plug of the ionisation electrode     Put the boiler into operation  see box 51  54 or 55     DANGER OF FATAL ACCIDENT  ZLN due to electric shock      Take the boiler out of service and tip the DBA control panel  forwards  see box 43  44  47 or 63       Loosen the six screws and remo
63. ected part thereof    Replace fuse again  see box 62     Turn the operating switch on the DBA control panel of the boiler to position    0     OFF   see box 43   Connect the power supply plug of the pump in reverse     Turn the operating switch on the DBA control panel of the boiler to position    1     ON   see box 55     Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006        step 4      step 3      box 42        step 7      step 6      box 42        step 10      step 9      box 42        step 22      step 21      box 42        box 41      step 15        box 42      step 17        step 22      step 21        step 27      step 24        step 27      step 26        box 42    Buderus Ltd     http   www buderus domestic co uk    21    step 30    step 31  step 32  step 33  step 34  step 35  step 36    step 37  step 38    Is there any indication on the DBA control panel display  Yes      step 33    No      step 31    Replace the pump  see box 101      step 32    Replace fuse again  see box 62      step 33    Turn the operating switch on the DBA control panel of the boiler to position    0     OFF   see box 43     Connect the power supply plug of the fan in reverse     Turn the operating switch on the DBA control panel of the boiler to position    1     ON   see box 55     Is there any indication on the DBA control panel display  Yes      box 42    No      step 37    Replace fan  see box 76      step 38    Replace fuse again  see box
64. ed  Check the working gas input pressure  or analyse the exhaust gas  accordingly box 230           Exit full load service mode         gt  step 12           step 10       Press the     button once  or wait for service mode to expire  after 30 minutes         Service mode is deactivated      step 1    box 14 Settings menu             24   Current CH flow temperature  in   C  See also box 17           Open    Settings    menu        step 3           step 1       Press the     button once      gt  step 4       Is boiler a combination boiler with warm start          step5           step 9       F r   r  l   el   Configured hot water mode  As soon as   F rit is displayed  you can verify the current hot  water mode  or adjust it as required  See also box 18              Adjust configured hot water mode          step 7           step 8             We reserve the right to make technical modifications Buderus Ltd     http  Awww buderus domestic co uk    12 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006       step 7    step 8    step 9    step10    step11    step12    step13    step14    step15    step16    step17    step18    step19    step20    step21    step22    We reserve the right to make technical modifications    Use single or multiple operation of the     and  A  buttons to activate and disable hot water mode    Prt   r  l    Hot water mode to ECO    F rA ol    Hot water mode to warm start           Press the  button once     
65. ensure that there is a 230V AC power supply at the mains switch     Is there a 230V AC supply at the mains switch  Yes     No   Deal with any problem in the electrical system     Measure the resistance of the 230V AC power supply cable     Is the resistance of the 230V AC power supply cable within the specified limits  Yes     No   Replace the cable loom  or the affected part thereof      Use a multimeter to check the fuse on the inside of the DBA control panel  see box 62 to 65     Is the fuse working correctly  Yes     No     Replace fuse  see box 62     Is there any indication on the DBA control panel display  Yes     No   Turn the operating switch on the DBA control panel of the boiler to position    0     OFF   see box 43     Disconnect the following boiler components from the electrical power supply       pump  see box 92      fan  see box 71  item 1     Check the fuse again for correct functioning  Use a multimeter to check the fuse on the inside of the DBA  control panel  see box 62     Is the fuse working correctly  Yes     No   Replace fuse again  see box 62     Turn the operating switch on the DBA control panel of the boiler to position    1     ON   see box 55     Is there any indication on the DBA control panel display  Yes     No     Use a multimeter to check the power supply cables of the pump  box 95   the fan  box 69  and the glow ignitor   box 137  for signs of short circuiting     Are the cables in order  Yes     No     Replace the cable harness  or the aff
66. ep 47      step 46      step 62    Buderus Ltd     http   www buderus domestic co uk    33    step 47   The following components must be checked for soiling  damage and or correct installation       condensate trap and syphon  see box 256      combustion air inlet pipework      air silencer pipework      seal between the Venturi and fan      Venturi  see box 86      gas injector  see box 83  item 1      fan      connection between the fan and burner      burner      heat exchanger      system of flue gas pipe and air inlet pipeworks      pressure control valve  see box 85      earth  ground  lead of ionisation circuit  see box 160     step 48   Are the above mentioned components clean  free of damage and or correctly intalled  Yes      step 50  No      gt  step 49   step 49   Clean  replace and or correctly install the components concerned      step 62   step 50   Measure the ionisation current  see box 143    step 51   Is the ionisation current in order  Yes      step 62  No      step 52   step 52   Check the plug and socket connection between the ionisation electrode and cable loom  see box 144    step 53   Is the plug and socket connection in full working order  Yes      step 55  No      step 54   step 54   Correctly insert the plug into its socket     step 62   step 55   Check the cable of the ionisation electrode  see box 151    step 56   Is the wiring in order  Yes      step 58  No      step 57   step 57   Replace the cable loom  or the affected part thereof       step 
67. ervice the system once a  year  This includes an inspection of the entire system  to see if it is in full working order  Defects and faults  must be eliminated immediately           GJ NOTE   CJ When instructions aren   t followed  warranty expires           GJ NOTE   UJ Condensing boilers work more efficient if the  CH flow return temperature is as low as possible     We reserve the right to make technical modifications    Timber Framed Buildings    If the boiler is to be fitted in a timber framed building it should  be fitted in accordance with the Institute of Gas Engineering  document IGE UP 7 1998 and BS 5440 1     Bathroom Installations  This appliance is rated IP X4D     The boiler may be installed in any room or internal space   although particular attention is drawn to the requirements of  the current IEE  BS 7671  Wiring Regulations and  in Scot   land  the electrical provisions of the building regulations  applicable in Scotland  with respect to the installation of the  boiler in a room or internal space containing a bath or  shower     If the appliance is to be installed or serviced in a room  containing a bath or shower then  providing water jets are not  going to be used for cleaning purposes  as in communal  baths showers   the appliance can be installed or serviced in  Zone 3  as detailed in BS 7671     Compartment Installations    A compartment used to enclose the boiler should be  designed and constructed especially for this purpose    An existing cupboard o
68. g water system is a possible cause     Are such items detected  Yes      step 13    No      box 42    Place the affected components out of service      box 42    Check                SMa  to ensure that the pre adjusted setting corresponds to the hot water bu  box 14 supply     to ensure that the DHW temperature is adjusted to a high enough setting  see box 61     to see if the hot water supply has been shut off by the control system  ModuLink 250 RF      Are the adjustment settings in order  Yes      step 17    No      step 16    Adjust the settings      box 42    Check to see if the    hot water mode    indicator  g   or     1  lights up on the display  see box 11     Does the    hot water mode    indicator  e  or  e1  light up  Yes      step 25    No      step 19    Check the turbine flow meter  see box 104  or DWH temperature sensor of any external storage type water  heater that might be fitted     Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    step 20    step 21    step 22    step 23    step 24  step 25  step 26    step 27  step 28  step 29    step 30  step 31    step 32  step 33    step 34  step 35    step 36    step 37  step 38  step 39  step 40  step 41  step 42    step 43    step 44  step 45    step 46    step 47    We reserve the right to make technical modifications    Is the turbine flow meter working correctly  along with DHW temperature sensor of any extern
69. he boiler is routed downwards as standard   but may be routed upwards behind the boiler using the wall  spacing frame     Subject to technical modifications     As a result of our policy of constant development  there may  be small differences between illustrations  functional steps  and technical data     MT D    chmar        BENCHMARK  Log Book    All Buderus gas fired boilers now include an installation   commissioning and service record log book    The details of the log book will be required in the event of any  warranty work being requested    Please complete the appropriate sections on completion of  the installation and commissioning     REMEMBER  Please hand the log book back to the user     Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 3    It is a requirement that all gas appliances are installed and  serviced by a CORGI registered installer in accordance with  the regulations  Failure to service appliances correctly could  lead to prosecution  It is in your own interest  and that of  safety  to ensure the law is complied with     It is a requirement and in your own interest  and that of safety  that this boiler must be serviced by a CORGI registered  installer  in accordance with the relevant requirements of the  current Gas Safety  Installation and Use  Regulations    The Building Regulations  current   E E  Wiring Regulations  and the relevant British Standard
70. her the Buderus 24V AC external 3 way valve is  correctly fitted     A   flow of storage type water heater  B  CH flow  AB  boiler flow    Buderus Ltd     http   www buderus domestic co uk    64 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    DANGER OF FATAL ACCIDENT    A All work on gas supply pipes and gas fitting  components must be carried out by a company  registered and authorised for this purpose      Take the boiler out of operation and close the gas tap    see box 43  44  46 or 47       Open some of the radiator valves           LO  Room Controller   t    Hot water tank sensor             24 VAC       3 way valve i  e                                                       Plug in contacts Purpose Plug in contacts  on DBA control of Buderus 24V 2  panel AC external 3   way valve  5 24V AC 2  6 OV AC 3  7  _ 6    Take the boiler out of operation and remove the DBA CAUTION   control panel  see box 43  44  47  63 or 70    The pressure gauge should be accurate to 2 decimal    Put the boiler into operation  see box 54 and 55  places  X 00      Open hot water tap     Reset the digital pressure gauge to zero     Adjust the hot water in the  Settings  menu on the DBA CAUTION   control panel of the boiler to 60   C  see box 61 and box 14    Throughout the measuring operation  keep the     Set the multimeter to    measure AC voltage     pressure gauge in the same position  horizontal or  Minimum measuring range  40V AC  vertica
71. ing  see box 59  54  55  or 51     Buderus Ltd     http   www buderus domestic co uk    44 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006            Remove the fan  see box 76 to box 79       Check to see if the non return valve  item 5 and 6  if fitted   is soiled or defective       Loosen the upper nut  item 2       Loosen the two lower nuts  item 1       Turn the securing plate 180   counterclockwise  item 3      Remove the fan part  item 7        Bend the silicon seal  item 4       Remove the plastic valvehousing  item 5         Check the silicon valve  item 6  and replace when  necessary       After checking  refit all components in reverse order   Make sure that the cam  item A  of the silicon valve is  mounted in the correct manner  A        First tighten the upper nut  item 2   then tighten the lower  two nuts  item 1        Refit all other components in reverse order  then put the  boiler into service  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47     Remove the air intake duct  see box 77     Remove the Venturi  see box 81  item 1     We reserve the right to make technical modifications       i      Check the article number of the Venturi against those  listed in the table in box 5       Check to ensure that the correct Venturi has been fitted   This is done by comparing the article numbers listed  against the number on the Venturi  item 1   see box 5       Check the Venturi for s
72. ing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006 67             i        Twist t  remove       Fit the new automatic air vent by following the above  procedure in reverse order      Fill the heating system  vent it of air and place the boiler  into operation  see box 52 to 58     DANGER OF FATAL ACCIDENT   LL due to electric shock  DANGER OF FATAL ACCIDENT    C2  All work on gas supply pipes and gas fitting  components must be carried out by a company  registered and authorised for this purpose      Take the boiler out of operation and close the gas tap    see box 43  44  46 or 47     Remove the power supply plug of the glow ignitor   see box 131       Remove the plug of the ionisation electrode  see box 144       Remove the power supply plug of the gas valve  union nut  and air silencer tube  see box 77          Pull out both fan plugs  item 1      We reserve the right to make technical modifications                                                              t   Ae      Remove the gas air unit along with the burner          Remove the burner     Buderus Ltd     http   www buderus domestic co uk    68 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006    box 250 box 255    Fit the new burner to the gas air unit  Note that a new seal   Install the new sight glass  Use a new seal when doing so   must be fitted between the burner and gas air unit     Put the boiler into operation  see box
73. ing system  The pump over run time via the heating system is 5 minutes   Start of the post purge phase of fan  10 seconds      step61   The fan stops      step 13  step62 The symbol             lights up     step63 OL   The fan starts up  The pump is started up   The glow ignitor is activated for seven seconds                    step64 OL _  Ignition phase  The gas valve is opened        step65 Does the ionisation current exceed 1 4 pA  microamperes  within 5 seconds  Yes      step 66    No      box 36       step66  H _  The symbol     6    lights up  The boiler is in heating mode              step67   Is the current CH flow temperature higher than 15   C  Yes      step 68  No      step 67   step68 The symbol  lt 10 goes out    step69 OH   The gas valve is closed  The burner is shut down  The symbol 6 goes out                 step70 Start of pump over run time via the heating system  The pump over run time via the heating system is 5 minutes   Start of the post purge phase of fan  10 seconds      step71   The fan stops      step 13    We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    16 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    sirens 5    box 16 Display icons    Display    indication Key to display indication       Va Service mode       lonisation signal  flame monitoring        Hot water mode    ECO    setting or hot water requirement          Standby  hot water
74. ith the malfunction              We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    36 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    C C2    Fit the casing to the boiler        Turn the mains switch on the DBA control panel of the boiler to position    0     OFF   see box 43        Turn the mains switch on the DBA control panel of the boiler to position    1     ON   see box 55              The fault is now rectified     Your Buderus 500 should be working now           We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 37                                                    1      Turn the mains switch on the boiler to position    0     OFF   item 1                                   Use a radiator key to turn the casing lock to    open     then  remove casing              box 48 Draining the system      Take the boiler out of operation  see box 43  44  45  46  or 47     Key to terms  see box 4      CH flow    DHW outlet  combination boilers only     Gas connection    MCW inlet  combination boilers only     1   2   3   4   5   CH return     Close the servicing valves  item 6   if fitted        We reserve the right to make technical modifications Buderus Ltd     http  Awww buderus domestic co uk    38 Servicing manual Gas c
75. l  in which it was reset to zero   Plug and socket connection DBA control panel conn    Loosen by two turns the screw on the gas connection  6 7 pressure measuring nipple  item 1    3 6   Fit the pressure gauge to the gas connection pressure  2 5 measurement nipple  item 2           Check whether  with operating code UL   active   there is a voltage of 24 V AC atthe plug in contacts item 6  and item 7                 Close the hot water tap       Check whether  with operating code OH   active   there is a voltage of 24 V AC at the plug in contacts item 5  and item 6                   Fit the DBA control panel and place the boiler into  operation  see box 51  54 or 55     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 65      Open the gas tap  see box 59        Put all other gas fired devices  e g  gas ovens and stoves   etc   out of use         Check to see if static gas input pressure does not rise  slowly for 2 minutes       Run all other gas fired appliances  e g  gas ovens and    stoves  etc   at full capacity  but do not operate the boiler       The static gas input pressure must be   for natural gas minimum 20 mbar and  for propane minimum 37 mbar       Open the gas cock and place the boiler into service mode   see box 59  54  55 or 13       Press the service button        twice        Capacity during service mode is
76. l working order  Yes      box 41    No      step 8       Replace the cable loom  or the affected part thereof       gt  box 42       Check tacho cable of fan  see box 73        Is the tacho cable in full working order  Yes      step 12       No      step 11       Replace the cable loom  or the affected part thereof       gt  box 42             Check to ensure that the mains voltage at the earthed  grounded  plug is between 195V and 253V AC        We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk       Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 29    re Peares    Is the mains voltage sufficient  z      gt  step 15           step 14       The cause of the fault lies in the electrical system      gt  box 42       Replace fan  see box 76        Has the malfunction been repaired   gt      gt  box 42           gt  box 41       No current of air after a certain time   Locking boiler fault code                   Attempt to rectify the fault by temporarily replacing the fan  see box 76        Has the malfunction been repaired   gt      gt  box 42           gt  box 41       The fan runs too slowly or too fast   Locking boiler fault code                   Check the plug and socket connection of the fan tacho cable   This is the narrow plug  see box 78  item 2        Is the plug and socket connection in full working order        gt  step 4           gt  step 3    Reconnect the plug 
77. le  item 1      Connect the pressure gauge to the burner pressure  measurement nipple  item 2        Open the gas cock and place the boiler into service mode   see box 59  54  55 or 13        Press the service button          once        Capacity during service mode is at Lo    25    max  heating circuit capacity                    Wait a short time for the boiler to be adjusted downwards        B A B    15  10  5 0 5  Pa       0 15    0 10  0 05 0 00 0 05  mbar   C l D       Key to terms   A   correct  B   false  C   turn anticlockwise   D   turn clockwise     Check the gas air ratio during service mode operation   The differential pressure  Pgas     Pair   must be    5 Pa   5 Pa   as indicated by the measuring  device     10 to 0 Pa      Buderus Ltd     http   www buderus domestic co uk    66 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006                                                                                    Loosen by two turns the screw on the gas connection  pressure measuring nipple  item 1       Connect a long hose  item 2  to the gas connection  pressure measurement nipple and then run this hose out  of the building          Use the adjustment screw to readjust the gas air ratio if  necessary  item 1       e   NOTE   GJ The adjustment screw  4mm Allen screw  is located   Leave the gas cock open until no further air escapes from  behind the screw on cover  the hose  see box 59       Close the gas cock  see b
78. lectrode                 box 155  Check fan     activation 230V AC    1    eee eee box 66  Check fan     power supply cable  230 VAC                  box 69  Check fan     tacho cable             0    cece cece box 73  Check fan and or replace           0 0    c cece eee eee eee box 76  Check gas valve     electrical resistance of power   SUPDIV Cabless foto ote hited aie Ae ort Al ae te RNA box 167  Check the Buderus 24V AC external 3 way   valve     activation  1            0    ee eee eee box 212  Check the Buderus 24V AC external 3 way   valve     activation  2        0 0    eee eee eee box 228  Check the Buderus 24V AC external 3 way   valve     drive mechanism               0   00 see eee box 221  Check the Buderus 24V AC external 3 way   valve    installation               0  cece eee box 227  Check the Buderus 24V AC external 3 way   valve     movement of the servomotor                   box 211  Check the Buderus 24V AC external 3 way   valve     power supply cable                  0   000  box 220  Check the by pass valve          0    eee cece eee eee box 14  Check the flow  safety and DHW temperature sensors       Cables rin Shade ete ee pee Hench box 112  Check the flow  safety and DHW temperature sensors    applies to external cylinder only                       box 104  Check the flue gas STL   1 2    eee box 120  Check the flue gas STL     cable                    2  4   box 126  Check the gas valve     activation                 0c eee ee ee box 164  Check th
79. lug of the servomotor   see box 186       Remove the servomotor  see box 182       Fit the new servomotor by following the above procedure  in reverse order       Put the boiler into operation  see box 51  54 or 55       due to electric shock  CAUTION       To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection     A DANGER OF FATAL ACCIDENT  L      Take the boiler out of operation and remove the DBA  control panel  see box 43  44  47  63 or 70      Remove the power supply plug of the servomotor of the  3 way valve  see box 186                                         ae d    E  JP4 r  Ale  wat  Pog       Set multimeter to    measure resistance          Check the power supply cable of the 3 way valve for  breaks  The electrical resistance measured at each  individual wire must be approximately 0 Q     Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 59                                                   Check the power supply cable of the 3 way valve for  internal short circuits  The level of electrical resistance   measured between two wires chosen at random  must be  infinitely high       Insert the power supply plug of the 3 way valve  fit the  DBA control panel and place the boiler into operation   see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47     Remove the ser
80. ly plug of the servomotor of the  Buderus 24V AC external 3 way valve       Put the boiler into operation  see box 51  54 or 55        Plug in contacts Purpose Plug in contacts  of Buderus 24V on DBA control  AC external 3  panel  way valve  2 24V AC 5  3 OV AC  6        Set the multimeter to    measure AC voltage      Minimum measuring range  40V AC       Open a hot water tap       Adjust the hot water in the  Settings  menu on the DBA  control panel of the boiler to 60   C  see box 61       Check to see if  during operating code OL   24VAC  is detected at plug in contacts    2    and    6                      Close the hot water tap       Check to see if  during operating code DH   24VAC  is detected at plug in contacts    2    and    3                    We reserve the right to make technical modifications      Insert the power supply plug of the Buderus  24V AC external 3 way valve       Put the boiler into operation  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47       Remove the power supply plug of the servomotor of the  Buderus 24V AC external 3 way valve  see box 213             Remove the servomotor of the Buderus 24V AC external  3 way valve  To release the servomotor press the release  catch  item 1  and twist the servomotor     DANGER OF DAMAGE TO THE SYSTEM    A Before removing the servomotor  check to see if the  Buderus 24V AC external 3 way valve is in its  heating  mode  position  and wait for the boiler display code   OH  
81. mechanism of the internal 3 way valve working correctly     Replace the drive mechanism of the internal 3 way valve  see box 198   Check the circulation for debris  see box 97     Is there any debris in the pump     Clean the pump  see box 97     The following components must be checked for soiling and or damage     combustion air inlet pipework     heat exchanger     flue gas pipework     Are the above mentioned components clean and free of damage     Clean and or replace the corresponding components     Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No         step 22      step 21      box 42        box 41      step 24      box 42        step 28      step 27      box 42        step 31      step 30        step 34      step 32        step 36      step 63        step 39      step 57        step 69      step 38      box 42        step 42      step 41      box 42        step 44      step 45      box 42        step 48      step 47      box 42    Buderus Ltd     http   www buderus domestic co uk    23    step 48   Check the standing and working gas pressures  see box 230    step 49   Are the standing and working pressures correct  Yes      step 51  No      step 50   step 50   If the standing and working gas input pressures are not detected  consult your gas utility company 
82. n condensate trap and syphon                 box 256  Replace clean the heat exchanger                  0000  box 259  S  Shutting down   o oeaan ai a a e a e a ee ae box 43  T  Technical specifications             0    eee eee box 5  V  Vent the gas flow pipe                  0  eee eee box 239  WwW  Wiring diagram  s   35 30 4 seid Caen Sees Pde Helens box 287    Buderus Ltd     http   www buderus domestic co uk    77    We reserve the right to make technical modifications Buderus Ltd     http    www buderus domestic co uk  LEE ee a a a a Y    78 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 79       Buderus          Buderus  Cotswold Way  Warndon  Worcester  WR4 9SW  Telephone  01905   752 936  Fax  01905   753 130    Customer Services  Tel  0870   421 5933  Technical Product Support  Tel  0870   421 5944  Sales  Tel  01905   752 640 Fax  01905   456 445   455 394  Returns  Tel  01905   752 531 Fax  01905   455 392  Spares  Tel  01905   752 576 Fax  01905   754 620    www buderus domestic co uk    721 489A     4612     02 2006    
83. n of  condendsate outlet pipework by pulling in the direction of  the arrow     We reserve the right to make technical modifications       Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    box 278      Fit the new pressure relief valve and all other components  by following the above procedure in reverse       Fill the heating system  vent it of air and place the boiler  into operation  see box 52 to 58     box 279 Replace the turbine flowmeter      Remove the stop spring     box 280                           Use a screwdriver to lever out the turbine flowmeter     box 281 Replace the DBA control panel    DANGER OF FATAL ACCIDENT  due to electric shock      Take the boiler out of operation and remove the DBA  control panel  see box 43  44  47  63 or 70        Buderus Ltd     http   www buderus domestic co uk    73                            a       N    N       EN    MN                   h         Disconnect the five plugs  harness   item 1  JP1  JP2  JP4  and JP3  from the DBA control panel             Remove the DBA control panel       Fit the new DBA control panel  following the above  procedure in reverse order   CAUTION    L amp S Please ensure that the new DBA control panel is fitted  with the correct KIM  see box 284   The coloured stripe  on the new KIM should match that of the old KIM   Otherwise  refit the old KIM to the new DBA control  panel      Fit the casing and place the boiler into operation    see box 51  54 
84. of boiler  Item 20  Air silencer tube A WARNING     L DANGER OF FATAL ACCIDENT  due to electric shock    Item 21  Flue gas pipe   Item 22  Flue gas safety temperature limiter  STL   Item 23  Pump 15 50   Item 24  Pressure relief valve discharge pipe A CAUTION    ltem 25  Syphon LS General information on maintenance work   ltem 26  Identification plate showing gas category    Item 27  Connection block       GJ USER INSTRUCTIONS  J Instructions for optimum usage  correct adjustment of  the boiler and other useful information        S       Item 28  DBA control panel  Item 29  RTH converter   junction box    N CAUTION    amp   Use eye protection  inhalation protection  hearing   gloves  shoes etc  on the right time     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 9    This document consists of various sections  These in turn  contain subsections boxes in the form of text or tables     Subsections boxes inside text and tables are identified by a  small grey box  Each subsection box is assigned its own  identification number     These subsections boxes are divided into operating steps   If an operating step involves the taking of a yes no decision   the right hand side of the table indicates which subsection    operating step you should proceed  cross reference      Section    Cross reference to subsection  or operating step 
85. oiling       Refit the Venturi and fan by following the above procedure  in reverse order       Refit the air silencer tube       Refit the casing and place the boiler into operation   see box 51  53  54 or 55       Remove casing  see box 47       Remove the vent screw on the front of the pump   see box 57     CAUTION   A Note that water will squirt out when the vent screw is    removed  Have a bucket and a supply of dry cloths to  hand       Put the electrical system of the boiler into operation   see box 54 and 55       Check to see if the pump is running  The pump may  become mechanically blocked if the heating system has  been out of use for an extended period       Insert a screwdriver and attempt to make the pump turn   Use the screwdriver to turn the fan wheel in the direction  of rotation shown on the identification plate of the pump       Refit the vent screw to the pump     Fit casing  see box 51     Buderus Ltd     http   Awww buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 45    A DANGER OF FATAL ACCIDENT  C N due to electric shock    CAUTION    L amp S To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection     N CAUTION        N Close gas valve during pump test     Take the boiler out of operation  see box 43  44 or 47                      Set the multimeter to    measure AC voltage      Minimum measuring range
86. omestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 49    Hot water tank sensor         Hot water tank sensor  24 VAC  3 way valve s                     Set multimeter to    measure resistance        Detach the cables of the DHW temperature sensor  item 3  and 4  from the DBA control panel       Measure the resistance of the cable of the DHW  temperature sensor and check it for short circuits and  breaks  See box 112       Fit the cables of the DHW temperature sensor to the DBA  control panel  item 3 and 4        Insert the cables of the corresponding DHW temperature  or outside air temperature sensor      Fit the DBA control panel and place the boiler into  operation  see box 54  55 or 51       Take the boiler out of operation  drain the heating system  and pull out the plug of the corresponding sensor   see box 43  44  47  45  47  49 or 50     We reserve the right to make technical modifications                                                 N CAUTION    L Note that water will squirt out when the sensor is  removed  Have a bucket and a supply of dry cloths to  hand       Pull out the plug of the safety sensor  item 1        Detach the stop spring of the safety sensor by pulling in  the direction of the arrow  item 2        Remove the safety sensor  item 3                           N CAUTION    LS Note that water will squirt out when the sensor is  removed  Have a bucket and a supply of dry cloths to  hand       
87. ondensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    box 52 Filling the system and venting it of air      Turn the operating switch on the boiler to position    0      OFF   see box 43       Remove casing  see box 47        double    check  s             valve filling loop                         DHW    Loosen by one turn the sealing cap on the automatic air cold return    vent located on the top left hand part of the boiler     Connect filling loop  accessory   see box 50  item 6      Open both stop valves     Fill the system to a pressure of approx  1 5 bar     Shut both stop valves     Disconnect the filling loop       Vent all radiators from air starting with the lowest radiator  and working your way up to the highest point      Check the pressure after venting  If the pressure has  dropped under 1 0 bar then top up the system as  described previously       Disconnect the filling loop and cap off     1    Key to terms    1   CH flow   2   DHW outlet  combination boilers only   3   Gas connection   4   MCW inlet  combination boilers only   5   CH return      Connect the hose  item 6  to the drain cock of the boiler        Open the filling and draining cock and drain the heating  system  see box 53       Turn the mains switch to    ON           Fit the casing and use the radiator key to turn the casing  lock to    closed           We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk       Servicing m
88. onnection    Type of flue gas connection  model  C1309  Cag  C530   C7309      Flue gas pipe   combustion air inlet mm 60 100  accessory   We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    6 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Buderus  Flue gas readings  Condensate water quantity  natural gas  40 30   C    Exhaust fume mass flow rate  Full load  Part load    Exhaust fume temperature  full load  Heating curve 75 60   C  Heating curve 40 30   C    Exhaust fume temperature  partial load  Heating curve 75 60   C  Heating curve 40 30   C    CO   full load  natural gas standard test gas G20  CO   full load  natural gas standard test gas G31 propane  Standard emission factor NO    Standard emission factor CO   Flow pressure available for use   Electrical specifications   Mains connection voltage   Electrical protection rating   Electrical power consumption  standby   Electrical power consumption  partial load  Electrical power consumption  full load  Dimensions and weight of boiler   height x width x depth    Weight without casing  Weight with casing    Gas   Category of gas as per EN 437 for GB  Gas injector    natural gas H  G20   Gas injector    propane P  G31   Venturi article number    Natural gas H    Propane P    Other items  Pump    Pump over run time    Heating system default adjustments  External cylinder   Plate heat exchanger  ECO    Plate heat exchange
89. or 55     We reserve the right to make technical modifications            Check the plug and socket connection on the EEPROM   KIM                                                                   To Boiler    0008  Q o 24Vac RTh                SOSS           aeAve                                 Remove the casing lock and lower the DBA      Remove the cover from the RTH converter Junction box   item 1       Run the 230V power supply cable through the cable  pipework       Connect the 230V cable to item 1  The switch live should  be connected to terminal 1 and the Neutral to terminal 2 of  the 230V connection  item 2      Buderus Ltd     http   www buderus domestic co uk    74 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    box 286 Check the junction box     0 Volt room   temperature connection    Remove the casing lock and lower the DBA  see box 285       Remove the cover from the RTH converter junction box   see box 285  item 1       Run the volt free power supply cable through the cable  pipework        Connect the volt free cable at position 1 and 2 of the volt  free connection  see box 285  item 3        We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk       Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 75    box 287 Wiring diagram    1  only for Buderus 500 24 S   remove the link at the connection of the hot water t
90. or runs back again     Buderus Ltd     http   www buderus domestic co uk    58 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006      Fit the servomotor to the 3 way valve      Insert the stop spring      Adjust the DBA control panel  see box 61     Fit casing  see box 51     CAUTION    A To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection       Take the boiler out of operation  see box 43  44 or 47          Pull out the power supply plug of the servomotor       Put the boiler into operation  see box 54 and 55                                            e       Set the multimeter to    measure AC voltage     a  Minimum measuring range  40V AC      Use the  Settings  menu on the boiler DBA control panel  to adjust the temperature to 60   C  see box 14 or 18      Open a hot water tap      Check to see if  during operating code OL   at plug in  contacts    1    and    3     24 V AC is detected between plug in  contacts    1    and    2                      Close the hot water tap        Check to see if  during operating code DH    24 V AC  is detected at plug in contacts    1    and    2                    We reserve the right to make technical modifications      Insert the power supply plug of the 3 way valve     Put the boiler into operation  see box 51 or 61       Take the boiler out of operation  see box 43  44 or 47       Remove the power supply p
91. ow rate in the heating circuit        Are all servicing valves and thermostat valves closed           Check all servicing valves and thermostat valves for correct functioning       Open all servicing valves and thermostat valves        Has the malfunction been repaired  z      gt  box 42           gt  box 41       The sensor test has failed   Locking boiler fault code                   Check the flow NTC sensor and safety sensor and their wiring for short circuits  see box 104 to 115 and  box 287        Are the flow NTC sensor and safety sensor  along with their wiring  in correct working order   gt      gt  box 41           step 3       Replace the flow NTC sensor  safety sensor  cable loom or corresponding component of the cable loom      box 42  see box 116        The contacts of the flow NTC sensor and safety sensor are shorted to each other  or  there is a short circuit to earth  ground   or the flow or safety sensor has detected a  CH flow temperature of above 130   C     Locking boiler fault code                Are the servicing valves open           Open the servicing valves  see box 53     Is the pressure of the heating system water at least 1 bar         step 5           step 4       Fill and vent the heating system  see box 52     Are enough thermostatic valves open on the radiators  convectors  etc        step 7           step 6       Open more thermostatic valves on the radiators  convectors  etc      box 42       Check the flow NTC sensor and safety sensor  see 
92. ow temperature calculated for the purposes of hot water supply     Operating code                Check to ensure that the CH flow temperature at the DBA control panel is higher than that entered at the  controller  see box 61     Is the CH flow temperature at the DBA control panel adjusted correctly     Adjust the CH flow temperature at the DBA control panel to a higher setting  see box 61     Check to ensure that enough thermostatic valves are open on the radiators  convectors  etc     Are enough thermostatic valves open on the radiators  convectors  etc     Open more thermostatic valves on the radiators  convectors  etc     Check to see if a hot tap or taps have been opened on brief  consecutive occasions     Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No         step 8      step 9      box 42        box 42      box 41        step 4      step 3      box 42        step 7      step 6      box 42        step 10      step 9      box 42        box 42      box 41        step 4      step 3      box 42        step 7      step 6      box 42    Buderus Ltd     http   www buderus domestic co uk    27    step 8    step 9  step 10  step 11    step 12    Have a hot water tap or taps been opened briefly and consectutively on several occasions  Yes     No     Inform the user that the fault has been caused by opening hot tap
93. ox 46       Take the boiler out of operation and close the gas tap    Remove the hose from the gas connection pressure  see box 43  44 or 46  measurement nipple     Tighten the screw on the gas connection pressure      Remove the pressure gauge  d  measurement nipple       Tighten the screw on the burner pressure measurement  nipple       Open the gas cock and place the boiler into full load  operation  see box 59  54  55 and 13       Wait for the boiler to start  purpose       Use a detection product to check the burner pressure   Fit the casing and place the boiler into operation   measurement nipple for leaks  Use an authorised foam  see box 51  54 or 55   type leak detection product for this purpose       Open the gas tap  see box 59       Use a detection product to check the gas connection  pressure measurement nipple for leaks  Use an  authorised foam type leak detection product for this      Take the boiler out of operation  see box 43 or 44     Fit the casing and place the boiler into operation     see box 51  54 or 55     Take the boiler out of operation and drain the heating  system  see box 48 to 50     DANGER OF FATAL ACCIDENT    A All work on gas supply pipes and gas fitting  components must be carried out by a company  registered and authorised for this purpose       Take the boiler out of operation and close the gas tap   see box 43  44  46 or 47     We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servic
94. pane   92 3 92 3 92 3  Maximum gas consumption  hot water tank m h 3 02 2 43 3 02  Maximum gas consumption  heating m h 2 43 2 43 2 43  Boiler efficiency  40 30  C   lower value upper value   full load    104   104 104 104 104 104  Boiler efficiency  40 30  C   lower value   partial load    107 107 107  Boiler efficiency  40 30  C   upper value   partial load    96 3 96 3 96 3  Boiler efficiency  75 60   C   lower value upper value   full load    95 7   86 2 95 7   86 2 95 7   86 2  Boiler efficiency  75 60  C   lower value upper value   partial load    94 6   85 2 94 6   85 2 94 6   85 2  Chimney loss with burner shut down  standby heat loss  at nominal   1 2 1 2 1 2  thermal load    Hot water circuit    AT at residual head of 200 mbar   C  lt 20  lt 20  lt 20  Maximum flow temperature   C 80 80 80  Permitted system pressure bar 1 0 3 0 1 0 3 0 1 0 3 0  Expansion vessel   Capacity of expansion vessel   7 5 7 5 7 5  Admission pressure of expansion vessel bar 1 0 1 0 1 0    Plate heat exchanger    DHW flow rate at 35   C rise l min   9 4 11 7  Supply pressure of hot water bar   0 8   10 0 0 9   10 0  Adjustable DHW temperature   C   40   60 40   60  Pipe connections   Condensate outlet    mm 21 5 21 5 21 5  CH flow return  compression fitting     mm 22 0 22 0 22 0  MCW inlet   DHW outlet  compression fitting     mm 15 0 15 0 15 0  Gas on installation frame  compression fitting     mm 22 0 22 0 22 0  Pressure relief valve    mm 15 mm  adapter supplied with boiler     Flue gas c
95. r                                                                   Set multimeter to    measure resistance        Measure the resistance of the flow NTC sensor          Measure the electrical resistance of the flow NTC sensor  and safety sensor        i a l M   Measure the electrical resistance of the flow NTC sensor    Set multimeter to    measure resistance     and check the earth  ground  connection of the safety  sensor  This must be infinitely high   The measured resistance of the flow NTC sensor is  virtually identical to that of the safety sensor       Measure the resistance of the safety sensor     We reserve the right to make technical modifications    48    Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006      Use a digital contact type thermometer to measure the  temperature in the vicinity of the corresponding sensor       Compare the resistance readings with the values listed in  box 111       Replace the corresponding sensor if the reading fluctuates  by more than 10  with respect to the reference value  e g   infinitely high resistance in the event of a line break or  resistance of 0 Q in the case of a short circuit        Reinsert the plug       Refit the casing and place the boiler into operation   see box 51  53  54 or 55     Resistance readings  approximate values  for the sensor    Temperature Resistancein Temperature Resistancein    in   C Q in   C Q   0 
96. r  warm start   After service mode    We reserve the right to make technical modifications    Unit    via     g s  g s      C    C      C    C          ppm  mg kWh   ppm  mg kWh   Pa    Vac    mm    kg  kg    mm    mm    500 24 S 500 24 C 500 28 C    1 6    10 6  4 3    77  55    60  35    9 2  10 3   lt 30   lt 22  75    230  50 Hz   IP X4D  4  88  110    780 x 460 x 330   780 x 460 x 330   780 x 460 x 330    30 31 31  33 34 34    IloH3p 20 mbar  37 mbar  natural gas H and propane P     4 45 4 45 4 45  3 45 3 45 3 45  423 072A 423 072A 423 072A    Delivered ready for operation  adjusted to Wobbe index  14 1 kWh m   with reference to 15   C  1013 mbar    applicable to Wobbe index range  11 3 to 15 2 kWh m    Markings on gas classification plate   Configured category  G 20   2E   20 mbar  Deemed suitable for use with propane after inspection  by a registered Corgi heating engineer   Markings on gas classification plate   Configured category  3P G 31_30 50 mbar     UP 15 50    5 minutes 5 minutes 5 minutes  30   40 seconds            30   40 seconds   30   40 seconds    30 seconds 30 seconds  1 minute 1 minute 1 minute    Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 7    box 6 Overview Buderus 500                                 z    ML       i                      a      j   n              N                                                 We reserve the right to make techni
97. r compartment may be used  provided  that it is modified for the purpose     In both cases  details of essential features of cupboard   compartment design  including airing cupboard installation   are to conform to the following    BS 6798  No cupboard ventilation is required   see    Air  Supply  for details      It is not necessary to have a purpose provided air vent in the  room or internal space in which the boiler is installed  Neither  is it necessary to ventilate a cupboard or compartment in  which the boiler is installed  due to the low surface tempera   tures of the boiler casing during operation  therefore the  requirements of BS 6798  Clause 12  and BS 5440 2 may be  disregarded     The permanent clearances required are     in front  8mm  below  21mm  right side  8mm  left side  8mm  above  21mm    The position selected for installation MUST allow adequate  space for servicing in front of the boiler  See table below     in front  350 mm  below  180 mm  right side  8 mm  left side  8 mm  above  200 mm    In addition  sufficient space may be required to allow lifting  access to the wall mounting bracket    Wall mounted condensing gas combi boilers must only be  operated with Buderus purpose made gas systems  which  are certified for this type of boiler     Buderus Ltd     http   www buderus domestic co uk    4 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Observe the relevant standards  regulations and legislation
98. rrent displayed     Disconnect the plug and socket connection  see box 144     Is the ionisation current still displayed     Check the plug and socket connection between the ionisation electrode and cable loom  see box 144     Is the plug and socket connection in full working order     Correctly insert the plug into its socket   Check the cable of the ionisation electrode  see box 151     Is the wiring in order     Replace the cable loom  or the affected part thereof    Check the ionisation electrode  see box 149 or box 155     Is the ionisation electrode working correctly     Replace the ionisation electrode  see box 155   Switch the boiler off and then on again at the operating switch     The following components should be checked for soiling  damage and or correct installation     syphon  see box 256    flue gas pipework     Check the pressure control valve  see box 85   Is the pressure control valve working correctly     Replace or clean the pressure control valve  see box 85     An ionisation current has been measured as soon as the burner shuts down           E    Locking boiler fault code    om  rt          IWIN    Connect a digital pressure gauge  see box 233 and 234  Open the gas cock and place the boiler into full load  operation  see box 59 or box 13  Deactivate the heat requirement as per flue gas test  box 13   and check to  see if the burner remains under pressure after the    heat requirement    symbol on the DBA control panel goes  out     Is the burner still 
99. rus Ltd     http   www buderus domestic co uk       Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 11    C    box 12 Normal Operation menu       2H  Current CH flow temperature  in   C  See also box 20           Keep the  V  button pressed                 O0   current DHW flow rate  in litres per minute          Continue with Normal Operation menu            Release the  V  button        Keep the  A  button pressed                 OH   Operating code  See also box 20  In this case  The boiler is ready for operation  No current heat requirement        box 13 Service Mode menu  no hot water is available during service mode operation              24  Current CH flow temperature  in   C  See also box 20           Activate service mode        step 3           step 1       Press the     button once                   24   As soon as the spanner symbol on the left hand side of the display and the flame appear  the boiler will  run for 30 minutes in service mode  The maximum CH flow temperature  as configured in the    Settings    menu   applies in this case     Briefly press the  A  button                       Partial load service mode   L a   is activated  Check the gas air ratio and ionisation current   Adjust the gas air ratio as required  See box 233 and box 143           Exit partial load service mode           Press the     button once        Briefly press the  A  button                 Full load service mode    H _  is activat
100. s on many brief  consecutive occasions     Check the electrical resistance of the DHW temperature sensor  see box 104     Is the electrical resistance of the DHW temperature sensor in order  Yes     No     Replace the DHW temperature sensor                                                  EiS 105   C   TANTIN Locking boiler fault code  DAN Short circuit between flow NTC sensor or safety sensor      L Locking boiler fault code  TANVIN  step 1 Are the servicing valves open  Yes   No   step2   Open the servicing valves  see box 53   step 3   Is the pressure in the heating system at least 1 bar  Yes   No   step 4   Fill and vent the heating system  see box 52   step 5   Are enough thermostatic valves open on the radiators  convectors  etc  Yes   No   step 6 Open more thermostatic valves on the radiators  convectors  etc   step 7   Check the flow NTC sensor and safety sensor  see box 104   step 8   Are the flow NTC sensor and safety sensor in order  Yes   No   step 9   Replace the flow NTC sensor or safety sensor  see box 116   step 10   Check the cable between the flow NTC sensor or safety sensor for short circuits  see box 112   step 11   Check the pump  see box 89 to 100   step 12   Is the pump working correctly  Yes   No   step 13   Replace the pump  see box 101   step 14   Check to ensure that the internal by pass valve in the boiler or the external overflow valve in the heating  system are working correctly  Possible to adjust external overflow valve to max  25 kPa  if fitte
101. s or ON   OFF controller has been adjusted to a high enough setting  see operating instructions      step3   Is the preset room temperature or heating configuration of the Buderus controls or ON OFF controller  adjusted to a high enough setting    step 4   Adjust the preset room temperature controller or heating configuration of the Buderus controls or  ON OFF controller to a higher setting  see operating instructions     step5   Check to see if the    heating requirement     TO  indicator lights up on the display  see box 11    step6   Does the    heating requirement    am  indicator light up     step7   Check the Buderus controls or ON OFF controller as per box 177     step8   Is the Buderus controls or ON OFF controller working correctly     step9   Replace the thermostat cable   step 10   Replace the Buderus controls or ON OFF controller     step 11   Check to ensure that the CH flow temperature at the DBA control panel or on the Buderus controls or ON   OFF controller is adjusted to a high enough setting as per box 14 and box 61      step 12   Is the CH flow temperature adjusted to a high enough setting     step 13   Are enough thermostatic valves open on the radiators  convectors  etc     step 14   Open more thermostatic valves on the radiators  convectors  etc     step 15   Adjust the CH flow temperature as per box 14 and box 61  Ensure that the Buderus controls or  ON OFF controller are calling for a heating demand     step 16   Check to ensure that the CH flow temper
102. tch optimisation program is activated  This program is activated if there is   Ti more frequently than once every 10 minutes  a heating water requirement from an  Li H Buderus controller or ON OFF controller signal  This means that the boiler cannot                be restarted until at least 10 minutes have elapsed since initial startup of the burner     Operating code    Check to ensure that the connections of the control device are correctly fitted at the boiler and control device     Is the control device connected correctly     Connect the control device correctly     Carry out a visual examination where possible  and use a multimeter to check the electrical resistance of the  thermostat lead  Check for breakages and loose contacts     Is the thermostat cable in good condition     Replace the thermostat cable   Check to ensure that enough thermostatic valves are open on the radiators  convectors  etc     Are enough thermostatic valves open on the radiators  convectors  etc     Open more thermostatic valves on the radiators  convectors  etc     Attempt to rectify the fault by temporarily replacing the room thermostat or external temperature dependent  controller     Has the malfunction been repaired     The flow NTC sensor has detected that the current CH flow temperature is higher   Ti than the temperature entered at the control unit  or that it is higher than the CH flow   Lu Y temperature calculated according to heating requirements  or that it is higher than  the CH fl
103. ter to    measure resistance        Check the cables of the flue gas STL for breaks       The electrical resistance measured at each individual wire  must be approximately 0 Q       Check the cables of the flue gas STL for internal short  circuits  The level of electrical resistance  measured  between two wires chosen at random  must be infinitely  high       insert both plugs at the flue gas STL  fit the DBA control  panel  attach the casing and place the boiler into  operation  see box 51  54 or 55       Take the boiler out of operation  see box 43  44 or 47      Remove both plugs of the flue gas STL  see box 121      Twist the flue gas STL anticlockwise to remove      Fit the new flue gas STL  Use a new seal when doing so       Insert both plugs at the flue gas STL and place the boiler  into operation  see box 51  54 or 55     Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 51    box 130 Check the glow ignitor     activation    DANGER OF FATAL ACCIDENT  due to electric shock       Take the boiler out of operation  see box 43  44 or 47     Q    Eo                AS      Pull out the plug of the glow ignitor  item 1    box 132             1      Set the multimeter to    measure AC voltage      Minimum measuring range  230V AC      Put the boiler into partial load or full load operation   see box 13                   Check to see whether  with the operating code    OC        
104. th the operating code OL    see box 164        Does the gas valve receive power     Replace the gas valve  see box 174   Check the power supply cable of the gas valve  see box 167     Is the wiring in order     Replace the cable loom  or the affected part thereof    Check whether the incoming gas supply is of sufficient capacity     Is the incoming gas supply of sufficient capacity     Upgrade internal pipe work   Consult your gas utility company accordingly   Measure the gas air ratio during the startup phase  see box 233     Is the gas air ratio correctly adjusted     Adjust the gas air ratio  see box 233     Check to ensure that the correct gas injector  see box 83  item 1  and the correct Venturi   see box 87  item 1  are fitted as specified  See also box 5     Is the correct gas injector and Venturi fitted     Fit the correct gas injector and or Venturi  see box 5     Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No         box 41      step 20      step 62        step 24      step 23      step 62        step 26      step 23        step 41      step 28        step 31      step 30      step 62        step 33      step 34      step 62        box 41      gt  step 36      step 62        step 40      step 39      step 62      step 62        step 44      step 43      step 62        st
105. the DBA and test for continuity between Te  gt  box 43  leads    No continuity check S L and N connections are made correctly and that there is 230v between the two    Replace RTH converter Junction box    Continuity reconnect the cables to terminals 1  amp  2 and check the connections between the terminals and   the DBA     drve the right to make technical modifications Buderus Ltd    http   www bud  rus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C  ssued 02 2005    Operating step number    Explanation of this subject starts in this box   The following boxes can be relevant as well        We reserve the right to make technical modifications    Buderus Ltd     http   www buderus domestic co uk    10 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Operation    eh       box 10 Operation    General points       PPO ry    1  Pee rrr                           Peer    p nnns                 The central boiler can be run from the DBA control panel   item 1    item 1  Mains switch 0 1  item 2  Reset button  item 3  Service button  item 4  Display  item 5  Menu button  item 6  Adjusting arrow UP  item 7  Adjusting arrow DOWN    You can navigate through the menu structure of the central  boiler using the service button  reset button   button and      button  item 2  3  5  6 and 7  and the display  item 4    box 12 to 14        We reserve the right to make technical modifications Bude
106. the arrow to  remove  drawing 2              Check to see if the fan is soiled or wet       Check to see if the fan impeller has come loose at the  motor spindle          Loosen the three screws  item 1  on the gas valve     Remove the gas valve  item 2      We reserve the right to make technical modifications    ae      62                                             Remove the Venturi  item 1        Fit the Venturi to the new fan                                                     Co            Fit the gas valve to the new fan  When doing so  ensure  that the gas injector  item 1  is correctly fitted       Fit the fan to the boiler  Remember to fit the new flat rubber  sealing ring  supplied  when doing so      Fit the air silencer tube to the fan      Fit the gas supply pipe to the gas valve  Ensure when  doing so that the flat rubber sealing ring is correctly fitted      Insert the power supply plug into the gas valve  then insert  the power supply plug and tacho cable plug into the fan      Open the gas cock and place the electrical system of the  boiler into operation  see box 59  54 or 55       Carry out a gas leak check  Check the tightness of all  components that were loosened in the course of  component removal  Use an authorised foam type leak  detection product for this purpose  If you detect a gas leak   refer to box 46  43 or 44      Remedy the cause of the gas leak       Open the gas cock  place the electrical system of the  boiler into operation and fit the cas
107. the internal 3 way valve  e         Take the boiler out of operation and drain the heating w BA  system  see box 48 to 51          A F  a    ae  box 204             2      Pull the plug  item 1  out of the pump     Loosen the four screws  item 3  on the pump       Remove the return pipe with spring  item 4       Remove the pipe to the expansion vessel with spring   item 5       Pull out the pump  item 2                          Disconnect the cable from the main switch  see box 54     Pull the spring off the flow NTC sensor lead  item 1       Pull out the flow NTC sensor plug  item 2       Pull the main switch cable out of the nut  item 3         We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 61                                    Remove all pipes beneath the boiler     CAUTION    LS Note that water will squirt out when the internal 3 way  valve is removed  Have a bucket and a supply of dry  cloths to hand       Loosen the gas pipe at the gas valve      Remove the two screws  item 1       Remove the complete hydraulic assembly     Remove the four M8 nuts  item 2       Remove the five screws  item 3       Remove the plastic block  H3      Ah d                               Loosen the screw in the plastic block  item 2        Remove the pressure relief valve  item 1   see box 276  or 277       Remove the drive mechanism on th
108. the wiring of the Buderus 24V AC external 3 way valve  see box 220     Is the wiring of the Buderus 24V AC external 3 way valve in correct condition  Yes     No   Replace the wiring of the Buderus 24V AC external 3 way valve     Check the drive mechanism of the Buderus 24V AC external 3 way valve  see box 221     Is the drive mechanism of the Buderus 24V AC external 3 way valve working correctly  Yes     No   Replace the internal components of the Buderus 24V AC external 3 way valve  see box 224     Check the wiring of the Buderus 24V AC external 3 way valve between the connection box or moving plug   and socket connection and the DBA control panel as per box 287     On combi boiler supply  hot water available  but no heating operation   On system boiler supply  no heating operation   Hot water may be available  but no heating operation     step 1    step 2    step 3  step 4    step 5    step 6    We reserve the right to make technical modifications    26    Check to ensure that the power supply cable to the RTH converter Junction box has been installed correctly   see box 285     Is the 230V connection to the RTH converter Junction box fitted correctly  Yes     No   Correctly attach the switch live to terminal 1 and Neutral to terminal 2 on the 230V connector  see box 285     Disconnect black leads from terminals 1  amp  2 on the back of the DBA and test for continuity between the two  leads    No continuity check S L and N connections are made correctly and that there is 23
109. to appear  This prevents sudden pressure surges  occurring in the heating circuit while the removal  operation is taking place  and the resultant accidental  opening of the pressure relief valve                   Fit the new servomotor by following the above procedure  in reverse order       Put the boiler into operation  see box 51  54 or 55     Buderus Ltd     http   www buderus domestic co uk    Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006 63    N CAUTION       N To prevent damage  do not insert the measuring  electrodes of the multimeter too far into the holes of the  plug and socket connection      Take the boiler out of operation  see box 43 or 44       Remove the power supply plug of the servomotor of the  Buderus 24V AC external 3 way valve  see box 213      Remove the connection of the power supply cable of the  Buderus 24V AC external 3 way valve at the boiler       Set multimeter to    measure resistance         Check the power supply cable of the Buderus  24V AC external 3 way valve for breaks  The electrical    resistance measured at each individual wire must be  approximately 0 Q       Check the power supply cable of the Buderus  24V AC external 3 way valve for internal short circuits  The  level of electrical resistance  measured between two wires  chosen at random  must be infinitely high       Insert the power supply plug of the Buderus  24V AC external 3 way valve       Connect the power supply cable of the
110. trictor baffle been fitted  Yes      gt  step 4       No      step 3       Fit the restrictor baffle  see box 261  item 1      box 42       Check the entire system of flue gas pipe for restrictions        Is the entire system of flue gas pipe in full working order  Yes     step7       No      step 6       Deal with restriction      box 42       Check the flue gas STL  see box 120        Is the flue gas STL working correctly  Yes      step 10       No      step 9       Replace the flue gas STL  see box 129   Check the wiring of the flue gas STL  see box 126        Is the wiring of the flue gas STL in full working order  Yes      box 41       No      step 12       Replace the cable loom  or the affected part thereof      The tacho signal from the fan has failed during the operating phase   Blocking boiler fault code                   The tacho signal from the fan is not present during the pre operative or operating  phase     Locking boiler fault code                Check to ensure that both plug and socket connections of the fan are correctly fitted  see box 246  item 1        Are the plug and socket connections fitted correctly  Yes     step4       No      step 3  Reconnect the plug and socket connection of the fan      box 42    Check fan  230V AC supply  see box 66 or box 287           Does activation take place correctly  Yes     step9       No      step 6       Check the power supply cable of the fan  230V AC   see box 69        Is the power supply cable of the fan in ful
111. under pressure     Check the ionisation electrode  see box 37     Close the gas cock  see box 46  Remove the digital pressure gauge and close the burner pressure  connection nipple  Open the gas cock  see box 59  and run the boiler at full load once more  see box 59 or  box 13  Deactivate heat requirement  see box 13  and check to see if the gas valve is still powered after the     heat requirement    indicator goes out  see box 165  item 1 and 2     Is the gas valve still powered     Replace the gas valve  see box 174     Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C    Issued 02 2006    Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No     Yes     No         step 2      step 1        step 12      box 41        step 7      step 6      step 11        step 10      step 9       step 13      box 42      step 14      step 12      box 42        box 41      step 17      box 42        step 4      step 3        box 41      step 6    Buderus Ltd     http   www buderus domestic co uk    35    re  Peares    The power supply was shut off during operation   Locking boiler fault code                Reset the boiler with button       or by turning the operating switch to  OFF  and then  ON  again        Is the error code still displayed   gt      step3           box 42       Interpret the fault code now displayed in box 20 and deal with the malfunction        The contacts of the gas valve have been broken   
112. usted to 5 minutes       via the external reservoir  set to 30 40 seconds       via the plate heat exchanger  ECO   set to 30 40 seconds       via the plate heat exchanger  warm start   set to 30 seconds       after service mode  1 minute     step13   Has the pump over run time expired  Yes      step 18  No      step 14  step14   Is the boiler set to warm start for hot water and or is an external storage type water heater connected  Yes     step15  No      step 16  step15   Is the plate heat exchanger triggered and or is the temperature in the external storage type water heater atleast   Yes      step 28  5   C below the temperature set at the DBA control panel  No   gt  step 16  step16   Is there a current heat requirement from the  room  temperature controller  Yes      step 46  No      step 19  step17   Is the current CH flow temperature lower than 7   C  frost protection   Yes      step 62  No      step 18   step18 The pump stops   step19 Has the pump been out of use for more than 24 hours  Yes      step 23  No      step 20  step20   Is the plate heat exchanger triggered and or is the temperature in the external storage type water heater atleast Yes      step 28  5   C below the temperature set at the DBA control panel  No   gt  step 21    step21 Is there a current heat requirement from the  room  temperature controller  Yes      step 46    No      step 22    We reserve the right to make technical modifications Buderus Ltd     http   www buderus domestic co uk    14 Servi
113. ve the rear section   see box 70       Remove the plug of the ionisation electrode  see box 144          0e 00000000000000             U lu  a         ZE    S    JP4                                  S                         Set the multimeter to    measure resistance          Take a reading at the ionisation electrode to check  whether there is a possible break in the cable of the  electrode  The electrical resistance of the cable must be  approximately 0 Q                                r IER  Sn li       N      Take an earth  ground  reading check whether there is a  possible short circuit between the cable of the ionisation  electrode and earth  ground   The electrical resistance  between the ionisation electrode cable and earth  ground   must be infinitely high             Buderus Ltd     http   www buderus domestic co uk    54 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006    box 154    Connect the plug of the ionisation electrode       Refit the DBA control panel  by following the above  procedure in reverse order  and place the boiler into  operation  see box 51  54 or 55     box 155 Check and replace the ionisation electrode      Take the boiler out of operation  see box 43  44 or 47       Remove the plug of the ionisation electrode  see box 144     box 156      Loosen the fixing nut on the ionisation electrode  item 1        Remove the mounting plate  item 2      Detach the ionisation electrode  item 3      box 157 
114. vomotor of the 3 way valve  see box 182       WI           L O    ar     SE     Ne  By          ZL       Y        Z              X      Check to ensure that the drive mechanism of the 3 way  valve is running smoothly  This is done by gradually  pushing the spring fully home by hand and allowing the  spring to return gradually to its home position       Refit the servomotor  following the above procedure in  reverse order       Put the boiler into operation  see box 51  54 or 55     We reserve the right to make technical modifications      Take the boiler out of operation and drain the heating  system  see box 48 to 51       Remove the servomotor of the 3 way valve  see box 182       Remove the stop spring  item 1  by pulling it in the  direction of the arrow                         Remove the drive mechanism  item 1  of the 3 way valve   CAUTION         Note that water will squirt out when the drive  mechanism is removed   Have a bucket and a supply of dry cloths to hand     Buderus Ltd     http   www buderus domestic co uk    60 Servicing manual Gas condensing boiler Buderus 500 24 S  500 24 C and 500 28 C     Issued 02 2006    box 201 box 205         Fit the new drive mechanism on the internal 3 way valve   Ensure that the flat side faces upwards     box 202     Connect the servomotor of the 3 way valve by following  the above procedure in reverse order     Fill the heating system  vent it of air and place the boiler  into operation  see box 52 to 58   Q    box 203 Replace 
115. way valve  see box 218      box 43   step 42   Check the wiring of the Buderus 24V AC external three way valve  see box 221    step 43 Is the wiring of the Buderus 24V AC external three way valve in correct condition  Yes      gt  step 47  No      gt  step 44   step 44 Replace the wiring of the Buderus 24V AC external three way valve      box 43   step 45   Check the drive mechanism of the Buderus 24V AC external three way valve  see box 222    step 46 Is the drive mechanism of the Buderus 24V AC external three way valve working correctly  Yes      gt  box 42  No      gt  step 47   step 47 Replace the internal components of the Buderus 24V AC external three way valve  see box 225      box 43    step 48   Check the wiring of the Buderus 24V AC external three way valve between the connection box or  moving plug and socket connection and the control panel as per box 288     On combi boiler supply  hot water available  but no heating operation   On system boiler supply  no heating operation   Hot water may be available  but no heating operation     step1 Check to ensure that the power supply cable to the RTH converter Junction box has been installed correctly   see box 286     step 2   Is the 230V connection to the RTH converter Junction box fitted correctly  Yes      gt  step 4  No      gt step3       Correctly attach the switch live to terminal 1 and Neutral to terminal 2 on the 230V connector  se box 2             Disconnect black leads from terminals 1  amp  2 on the back of 
    
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