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PenWare 1500 Product Reference Guide

1. a y ID of PenWare 1500 EN c Dll Product Reference Guide PenWare 1500 Product Reference Guide 72 61364 01 Revision A August 2003 sysibol Pg anne O 2003 by Symbol Technologies Inc All rights reserved No part of this publication may be reproduced or used in any form or by any electrical or mechanical means without permission in writing from Symbol This includes electronic or mechanical means such as photocopying recording or information storage and retrieval systems The material in this manual is subject to change without notice The software is provided strictly on an as is basis All software including firmware furnished to the user is on a licensed basis Symbol grants to the user a non transferable and non exclusive license to use each software or firmware program delivered hereunder licensed program Except as noted below such license may not be assigned sublicensed or otherwise transferred by the user without prior written consent of Symbol No right to copy a licensed program in whole or in part is granted except as permitted under copyright law The user shall not modify merge or incorporate any form or portion of a licensed program with other program material create a derivative work from a licensed program or use a licensed program in a network without written permission from Symbol The user agrees to maintain Symbol s copyright notice on the licensed programs delivered hereunde
2. AA A PenWare 1500 Product Reference Guide PenWare 1500 System The PenWare 1500 System includes e PenWare 1500 signature capture device AC power adapter e RS 232 serial cable HD15 DB9 Non electronic stylus e Quick Reference Guide e PenWare Utilities Diskette v4 3 posBuilder Software Development Toolkit The posBuilder Software Development Toolkit provides developers advanced tools for rapid deployment of electronic signature capture functions including signature capture real time signature rendering compression and signature file for secure storage and future retrieval Designed for 16 32 bit Windows and DOS host computers the toolkit includes C libraries a group of Active X Controls user manual and sample utilities software for functions such as signature capture debit credit transactions and graphic display 1 2 Parts of the PenWare 1500 RS 232 Port Figure 1 1 Parts of the PenWare 1500 Getting Started AA A PenWare 1500 Product Reference Guide LED Indicators Figure 1 2 PenWare 1500 LED Indicators Function Green Red Power On Flashing Off Idle Off Off Capture On Off Self Test Calibrate Off Flashing 1 4 A Chapter 2 Setting Up the PenWare 1500 System This chapter provides information on installing the PenWare 1500 including connecting to a POS host device and installing peripherals System Requirements Installing the PenWare 1500 system r
3. Norway Hoybratenveien 35 C N 1055 OSLO Norway Symbol s repair depot and shipping address Symbol Technologies Norway Enebakkveien 123 N 0680 OSLO Norway 47 2232 4375 Spain Espa a Symbol Technologies S L C Peonias 2 Edificio Piovera Azul 28042 Madrid Spain 91 324 40 00 Inside Spain 34 91 324 40 00 Outside Spain Sweden Sverige Letter address Symbol Technologies AB Box 1354 S 171 26 SOLNA Sweden Visit shipping address Symbol Technologies AB Solna Strandv g 78 S 171 54 SOLNA Sweden Switchboard 08 445 29 00 domestic Call Center 46 8 445 29 29 international Support E Mail Sweden Support se symbol com About This Guide If you purchased your Symbol product from a Symbol Business Partner contact that Business Partner for service For the latest version of this guide go to http www symbol com manuals a Za Chapter 1 Getting Started Introduction The PenWare 1500 signature capture device integrates with various applications to enable electronic storage of signatures Add these electronic signatures to transaction documentation to eliminate filing storage and physical handling of paper receipts The PenWare 1500 features Backlit one line alphanumeric data display signature panel Electronic signature capture Compatibility with DOS Windows 3 x 95 98 NT 3 51 or higher RS 232 interface for connection to a PC or cash register Two LED indicators 1 1
4. 5 or HDB15 serial port RE P LZ PenWare 1500 Product Reference Guide E Table A 1 PenWare 1500 Technical Specifications continued Item Description Peripherals and Accessories posBuilder Software Operating systems supported DOS Windows 3 x 95 98 and NT Development Toolkit 3 51 or higher IBM 4680 4690 Formats supported BMP SIG DIB CGM EPS PCL TIFF TXT NLC WMF PCX and PLC Object tools Support for VBX ActiveX and OPOS Onboard compression 7 1 standard decompression required at host Regulatory Electrical Safety UL and CE EMI RFI FCC Class A A 2 Za Index A BDOBSAUISS erre A 2 C COWES asien rr rO ERU E Wa do 2 1 illustration PS2 ino 2 4 illustration RS 232 2 2 8 217 9 A Gk R PREQ RS Rd RS 2 5 e susanne ra rn 3 2 chapter descriptions cos ommorommoos V SIBI une ibo que nxeSashadutauiiete 4 1 connecting tems required soup 2 1 penpberals issu keke carro 2 5 O dd REITEN 2 3 REZ a bile ONG dde E does ER 2 2 contacting Symbol s iiuslosau e Ren Rex vi D MARNOSIER ae cud io 4 1 CI pip pipa ars a a BES A 1 ASPE ER ex A 1 F A REN 1 1 H host A stake 2 3 RSZAZ sara adas car 2 2 l UH So ceszsteturbedextere bees 3 1 CANDTAUNG sccis ur 3 2 setting LCD cleartime 3 2 installing panphbarals 2 sic intra 2 5 PS2 congsellofi 2a 2 3 RS 232 COMNSCIION casu b Rx 2 2 items required 2625 5 2344400 2 1 interface pen perl ass 2 5 PU
5. E zn 2 3 A 2 2 L MA ren qd deb EP CR REEL dS EA A 1 LOU clear ME cero eR Ee RR ESO ERR 3 2 LED essen 2 3 2 4 4 1 LED MALAIS oicio ics Soucsedius tes 1 4 M MAMAINING scere py ek bene os 4 1 N notational conventions 2 22 2 2425 40 5 vi O QUERN Lo VpRPRPEEQEP AE PPP DM ER 1 1 P parts diagram zu nece eer Re 1 3 Index 1 A LA PenWare 1500 Product Reference Guide PenWare Initialization Program 3 1 Beiipierals ooo A 2 installation cir hes 2 5 posBullder SDR 52 222 uas 1 2 A 2 power requirements A 1 power on diagnostics 4 1 PS2 installation ces 2 3 R regulatory euren A 2 RS 232 installation 2 2 S Fe sanar 4 1 service information oo oo vi Index 2 BEUIBOQUD eier 2 1 items required 2224422444044 2 1 peripherals assess kate aa aw dcos 2 5 ur 2 3 ROSE ri rra 2 2 Symbol support center 2 sasecceeae cs vi system requirements 2 2 6 560 05 2 1 T IGNEUS oscuras A 1 ESQUIAR cra casa ridad A 1 W A sed gear seeLoadeend ans A 1 Tell Us What You Think We d like to know what you think about this Manual Please take a moment to fill out this questionnaire and fax this form to 631 738 3318 or mail to Symbol Technologies Inc One Symbol Plaza M S B 4 Holtsville NY 11742 1300 Attention Technical Publications Manager IMPORTANT If you need product support please call the appropriate cust
6. Initialization Program PWINIT on the PenWare Utilities Diskette v4 3 shipped with the terminal to configure the PenWare 1500 To install and run the PenWare Initialization Program 1 o NOOR WD Insert the PenWare Utilities Diskette in the disk drive usually drive A or B on the host computer Select Run from the Start menu Select Browse and locate the diskette drive Double click on Setup Click OK Select Yes to launch the PenWare Initialization Program PWINIT Click on Finish Perform the functions described in the following sections calibrating the PenWare 1500 screen and setting LCD Clear Time using PenWare Initialization Program 3 1 AA LZ PenWare 1500 Product Reference Guide Calibrating the PenWare 1500 To calibrate the touchscreen 1 On the host computer click the Start button within the PenWare Initialization Program A cross hair appears on the PenWare 1500 screen 2 Tapthe center of the cross hair in the upper left corner of the screen then again in the lower right corner 3 Click OK on the host computer to return to the main PenWare Initialization Program Screen Setting LCD Clear Time LCD Clear Time clears the PenWare 1500 screen after a specified amount of time has elapsed with no device activity For example set the LCD Clear Time to 30 to clear the PenWare 1500 screen after 30 seconds of inactivity To set the clear time 1 On the host computer click LCD CLEAR TIME within
7. NES 1 1 Penvyare 1500 System rs ner 1 2 posBuilder Software Development Toolkit 22222200 ee een nennen 1 2 Parsor ine Penvisre 1300 ee nee 1 3 LED o A che modes ee eo kee eee dE ES eeei ssed xd eed 1 4 Chapter 2 Setting Up the PenWare 1500 System Systen Requirements erario cord da daa 2 1 PanWare 1500 Connection Componarite iiiaaeaua saura spiri dita Hanau 2 1 Connecting the PenvWare 1500 an ss rh oes ee OOo pept ren Fre Rex Yd ERPY de EP EE 2 2 A ua etra ye RR Saket ee wah A SU PES 2 2 PS Installation iuo erp x PERRA ORA PERRA Pep STEERS EPR re 2 3 Connecting Peripheral DEVICES o adea p zapFE ERR a 2 5 Chapter 3 Initializing the PenWare 1500 Calibrating the PanvVare 15096 1a saa iore dd soda dopo dob nennen 3 2 Selling LED Cleat TIMO sonora ne sei hese RR SURE aX ES RV anb acd RE qus 3 2 A A PenWare 1500 Product Reference Guide Chapter 4 Maintaining the PenWare 1500 Cleaning Ihe Pentiara TOO aua ria a ee ke RA da dee dean 4 1 DIOSES ios errar ob 4 1 Appendix A Technical Specifications Index Za About This Guide Introduction The PenWare 1500 Product Reference Guide provides instructions for setting up and maintaining the PenWare 1500 Transaction System Chapter Descriptions Chapter 1 Getting Started lists the parts of the terminal and describes how to get the PenWare 1500 up and running quickly Chapter 2 Setting Up the PenWare 1500 System describes how to connect the terminal t
8. PS 2 Cable Figure 2 2 PS 2 Cable Configuration The screen lights and the Penware 1500 logo displays for 3 seconds The green LED blinks while the terminal is searching for the host then turns solid green when the host is found Note To enable the terminal to recognize the host install and run the PenWare Initialization Program located on the PenWare Utilities Diskette This program tests the host and terminal connection and calibrates the signature pad if necessary See the Chapter 3 Initializing the PenWare 1500 for more information Setting Up the PenWare 1500 System Connecting Peripheral Devices To install a peripheral device in an RS 232 passthrough configuration 1 2 AC Power Adapter Shut off power on the POS host device Plug the RS 232 Y cable s 15 pin connector HDB15 into the RS 232 port on the back of the PenWare 1500 Plug one of the RS 232 Y cable s 9 pin connectors DB9 into a serial port typically COM1 on the POS host device Plug the other 9 pin connector DB9 into the peripheral device Insert the male connector on the AC power adapter cable into the port on the back of the 9 pin connector DB9 that is connected to the host Connect the end of the AC adapter to a standard 120V 60 Hz AC power outlet Power on the POS host device Figure 2 3 RS 232 Single Cable Passthrough Configuration 2 5 2 6 a Za Chapter 3 Initializing the PenWare 1500 Use the PenWare
9. ance Symbol Technologies France Centre d Affaire d Antony 3 Rue de la Renaissance 92184 Antony Cedex France 01 40 96 52 21 Inside France 33 1 40 96 52 50 Outside France vii Germany Deutchland Symbol Technologies GmbH Waldstrasse 66 D 63128 Dietzenbach Germany 6074 49020 Inside Germany 49 6074 49020 Outside Germany Latin America Sales Support 2730 University Dr Coral Springs FL 33065 USA 1 800 347 0178 Inside United States 1 954 255 2610 Outside United States 954 340 9454 Fax Netherlands Nederland Symbol Technologies Kerkplein 2 7051 CX Postbus 24 7050 AA Varsseveld Netherlands 315 271700 Inside Netherlands 31 315 271700 Outside Netherlands South Africa Symbol Technologies Africa Inc Block B2 Rutherford Estate 1 Scott Street Waverly 2090 Johannesburg Republic of South Africa 11 809 5311 Inside South Africa 27 11 809 5311 Outside South Africa viii AA PenWare 1500 Product Reference Guide Italy Italia Symbol Technologies Italia S R L Via Cristoforo Columbo 49 20090 Trezzano S N Navigilo Milano Italy 2 484441 Inside Italy 39 02 484441 Outside Italy Mexico M xico Symbol Technologies Mexico Ltd Torre Picasso Boulevard Manuel Avila Camacho No 88 Lomas de Chapultepec CP 11000 Mexico City DF Mexico 5 520 1835 Inside Mexico 52 5 520 1835 Outside Mexico Norway Norge Symbol s registered and mailing address Symbol Technologies
10. equires a POS host device PC or cash register with an available serial port The development software requires an IBM compatible PC running DOS Microsoft Windows 3 1 95 NT or OS 2 PenWare 1500 Connection Components The following items required to install the PenWare 1500 system are provided with the terminal Table 2 1 Connection Items Connection Cables Parts Required Page Number Host via RS 232 HDB15 DB9 serial cable 8 feet 2 2 AC power adapter cable Host via PS 2 Cable HDB15 DB39 serial cable 8 feet 2 3 PS 2 cable Peripheral Connection via HDB15 Dual DB9 Y cable 12 feet 2 5 RS 232 Cable Passthrough AC power adapter cable 2 1 P A PenWare 1500 Product Reference Guide Connecting the PenWare 1500 This section describes how to connect the PenWare 1500 to a host in various configurations To set up the PenWare 1500 also install and run the PenWare Initialization Program see the Chapter 3 Initializing the PenWare 1500 for more information RS 232 Installation To install the PenWare 1500 in an RS 232 configuration 1 Shut off power on the POS host device 2 Plug the serial cable s 15 pin connector HDB 15 into the RS 232 port on the back of the PenWare 1500 3 Plug the serial cable s 9 pin connector DB9 into a serial port typically COM1 on the POS host device 4 Insert the male connector on the AC power adapter cable into the port on the back of the serial cable s 9
11. o a host and to peripherals e Chapter 3 Initializing the PenWare 1500 provides information on setting up the PenWare 1500 e Chapter 4 Maintaining the PenWare 1500 describes how to clean the terminal and perform power on diagnostics Appendix A Technical Specifications provides specification information for the terminal AA LA PenWare 1500 Product Reference Guide Notational Conventions The following conventions are used in this document e Italics are used to highlight specific items in the general text and to identify chapters and sections in this and related documents It also identifies names of screens menus menu items and fields within screens e Courier text identifies buttons to be tapped or clicked on screens e Bullets indicate action items lists of alternatives lists of required steps that are not necessarily sequential e Sequential lists e g those that describe step by step procedures appear as numbered lists Service Information If you have a problem with your equipment contact the Symbol Support Center If your problem cannot be resolved over the phone you may need to return your equipment for servicing If that is necessary you will be given special directions Note Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping container is not used Shipping the units improperly can possibly void the warranty Symbol Suppor
12. omer support number provided Unfortunately we cannot provide customer support at the fax number above User s Manual Title please include revision level How familiar were you with this product before using this manual O Very familiar 7 Slightly familiar 7 Not at all familiar Did this manual meet your needs If not please explain What topics need to be added to the index if applicable What topics do you feel need to be better discussed Please be specific What can we do to further improve our manuals Thank you for your input We value your comments PenWare 1500 Product Reference Guide 72 61364 01 Revision A August 2003 Symbol Technologies Inc One Symbol Plaza Holtsville N Y 11742 1300 http www symbol com manuals
13. pin connector DB9 5 Connect the end of the AC adapter to a standard 120V 60 Hz AC power outlet 6 Power on the POS host device PenWare 1500 AC Power Adapter Figure 2 1 RS 232 Configuration 2 2 Setting Up the PenWare 1500 System The screen lights and the Penware 1500 logo displays for 3 seconds The green LED blinks while the terminal is searching for the host then turns solid green when the host is found Note To enable the terminal to recognize the host install and run the PenWare Initialization Program located on the PenWare Utilities Diskette This program tests the host and terminal connection and calibrates the signature pad if necessary See the Chapter 3 Initializing the PenWare 1500 for more information PS 2 Installation To install the PenWare 1500 in a PS 2 cable configuration 1 2 Shut off power on the POS host device Plug the serial cable s 15 pin connector HDB 15 into the RS 232 port on the back of the PenWare 1500 Plug the serial cable s 9 pin connector DB9 into a serial port typically COM1 on the POS host device Plug the single lead on the PS 2 cable into the host s mouse port Connect the mouse to the shorter PS 2 lead on the two lead side Insert the remaining lead into the port on the back of the serial cable s 9 pin connector DB9 2 3 P A PenWare 1500 Product Reference Guide 7 Power on the POS host device PenWare 1500 Host Device
14. r and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or any portion thereof Symbol reserves the right to make changes to any software or product to improve reliability function or design Symbol does not assume any product liability arising out of or in connection with the application or use of any product circuit or application described herein No license is granted either expressly or by implication estoppel or otherwise under any Symbol Technologies Inc intellectual property rights An implied license only exists for equipment circuits and subsystems contained in Symbol products Symbol Spectrum One and Spectrum24 are registered trademarks of Symbol Technologies Inc Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged Symbol Technologies Inc One Symbol Plaza Holtsville New York 11742 1300 http www symbol com Za Contents About This Guide rige ao rr CEP PLI V uc ghc eiic Ec LT V Notaional Corvenlbfis s cca aua pp ioo on ER AAA d Bob Ru eas vi Service IMOMMANOM iu bos eeb os kk Kedah EEE Ric ehr RdcR eX RYE Re Lee EE vi symbol Suppor Leer yl ipe Dea a bated Sade S d Sd don vi Chapter 1 Getting Started o os dee oS ERIS CU P PEE IN Hur BoA we eee SPs EER eA qid ikVd
15. t Center For service information warranty information or technical assistance contact or call the Symbol Support Center in United States Canada Symbol Technologies Inc Symbol Technologies Canada Inc One Symbol Plaza 2540 Matheson Boulevard East Holtsville New York 11742 1300 Mississauga Ontario Canada LAW 472 1 800 653 5350 905 629 7226 vi United Kingdom Symbol Technologies Symbol Place Winnersh Triangle Berkshire RG41 5TP United Kingdom 0800 328 2424 Inside UK 44 118 945 7529 Outside UK Australia Symbol Technologies Pty Ltd 432 St Kilda Road Melbourne Victoria 3004 1 800 672 906 Inside Australia 61 3 9866 6044 Outside Australia Denmark Danmark Symbol Technologies AS Dr Neergaardsvej 3 2970 Hersholm 7020 1718 Inside Denmark 45 7020 1718 Outside Denmark Finland Suomi Oy Symbol Technologies Kaupintie 8 A 6 FIN 00440 Helsinki Finland 9 5407 580 Inside Finland 358 9 5407 580 Outside Finland About This Guide Asia Pacific Symbol Technologies Asia Inc Singapore Branch 230 Victoria Street 05 07 09 Bugis Junction Office Tower Singapore 188024 Tel 65 6796 9600 Fax 65 6337 6488 Austria sterreich Symbol Technologies Austria GmbH Prinz Eugen Strasse 70 2 Haus 1040 Vienna Austria 01 5055794 0 Inside Austria 43 1 5055794 0 Outside Austria Europe Mid East Distributor Operations Contact your local distributor or call 44 118 945 7360 Fr
16. the PenWare Initialization Program 2 Enter the number of seconds 3 Click SET 3 2 Za Chapter 4 Maintaining the PenWare 1500 Cleaning the PenWare 1500 Use a soft cotton cloth lightly dampened with isopropyl alcohol to remove any ink fingerprint smudges and dirt Diagnostics To perform power on diagnostics 1 Power up the PenWare 1500 The green LED flashes 2 Touch the screen to invoke self test mode The green LED turns off and the red LED turns on 3 The LCD displays all pixels Note Any communication activity aborts diagnostic mode and returns the PenWare 1500 to idle mode to wait for a host command 4 1 4 2 a Za Appendix A Technical Specifications Table A 1 PenWare 1500 Technical Specifications Item Description Physical Characteristics Dimensions 6 0 in L x 7 6 in W x 1 5 in H 152 4 mm L x 193 04 mm W x 38 1 mm H Weight 16 oz 0 5 kg Display Monochrome backlit LCD LCD Size 2 5 in L x 1 3 in W 63 5 mm L x 33 0 mm W LCD Resolution 160 Hori x 65 Ver pixels Touchpad Resistive pressure sensitive Touchpad Resolution Characters Per Line 418 Hori X 798 Ver dpi 26 Power Requirements 200 mA 9V DC unregulated Power Source 9V AC adapter European and host powered options available PS 2 power cable option Terminal Interface One RS 232 port baud rate 9600 one RS 232 passthrough RJ4

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