NCM45x0-2 Network Control Module Commissioning Guide
Contents
1. NCM loses data Problem with battery Check to make sure the battery is connected and that the BATT FAULT LED is not lit Replace battery if necessary Reload switch pressed repeatedly Do not press the Reload switch NCM runs slowly Large database The amount of data that the NCM is trying to process exceeds NCM capacity Reduce the size of the database NCM continually resets every few Continual application failure Call Technical Support for assistance minutes All communication is disrupted Possible interference Check for possible external interference To reduce Radio Frequency RF interference do not use cell phones or walkie talkies within 10 feet 3 meters of the NCM Insufficient power Check that the power transformer secondary is not shared with another load NCM overheats Various Check that the unit has been installed according to the installation instructions and that the mounting orientation is correct Make sure cables are not blocking the ventilation of the unit Clean out dust in the unit with canned air pressurized air used to clean computers and other sensitive devices FAULT LED turns on momentarily Internal fault has occurred Call Technical Support for assistance then off RUN LED continues to blink once NCM is waiting to be commissioned Try to communicate with the NCM using NCSETUP every second even several minutes after NCM was turned on and or requires a2. B Port 5 ETHERNET USB Ce LONWORKS End of Line S Mounting Ort Network Switch N2 System Status Rs 232 Clip RJ 45 8 Pin Mounting N2 Bus Light Emitting Diodes Serial Ports Ethernet Clip FC Bus LEDs Port Terminal Presence depends on model Memory The NCM45x0 2 contains 128 MB Synchronous Dynamic Random Access Memory SDRAM and 128 MB of Flash memory on the motherboard which cannot be added to or removed The NCM45x0 2 is designed to emulate the capacity of the NCM350 361 with 10 MB installed Also like the NCM350 361 the NCM45x0 2 allocates 8 MB of available memory for use by the application database Microprocessor The microprocessor applies the various supervisory programs to the combined data and exercises control over the modules and devices that connect to the NCM via a local bus This supervision and control operate in the same manner when either of the NCM code types is selected The NCM45x0 2 Central Processing Unit CPU has more processing bandwidth than the older NCM300 Series controllers This is evident when viewing the idle time reported by NCSETUP The idle time for the NCM45x0 2 may be higher than that reported by an NCM350 when running the same database however the idle time as reported by each device is accurate NCM45x0 2 Network Control Module Commissioning Guide 6 Note A high idle for a NCM4500 does not indicate that the NCM45x0 can support more field devices than a NCM350 and does not
3. If this is an NCM4520 2 LonWorks network the only valid download type is General with NT No other types are supported for either model Under the Archive Device Address section select the Port option as follows IP the archive OWS and NCM are connected on N1 Ethernet Port 3 NCM is connected to the archive workstation via RS232C A Port 3 direct or dial up Port 5 NCM is connected to the archive workstation via RS232C B Port 5 direct or dial up Note The only valid selections for Port are IP Port 3 RS232C A Port 3 and Port 5 RS232C B Port 5 The other ports are not available and if you make an incorrect selection the NCM is not able to obtain its database from the archive workstation Under the Archive Device Address section follow these steps a lf the archive OWS is connected to the NCM over the N1 specify the gate and node for that workstation Also enter the workstation IP address b Ifthe archive OWS is connected directly or remotely to an NCM serial port select which port is being used for the connection Specify the gate and node of the NCM itself If this is a remote connection select Check if Dial Then select the port a second time to enable the Port Baud Rate and dial settings Enter the Port Baud Rate and dial settings that are to be used to contact the remote workstation Note If the archive OWS is communicating with the NCM on Port 5 do not select 28800 for the Port Baud Rate It is not supported Keep
4. Waiting for Response Screen Metasys NCM Update Utility ffe IO sl Please cycle power to the HEM or issue a reload NC command The update to HEM O00 10 8D 00 1 86 will begin after the device restarts PE DHCP server started successfully TFTP server started successtully Hide Log During the update a Progress screen indicates the approximate time left in the process Figure 16 Figure 16 Download Progress Screen Metasys NCM Update Utility TT ES Device is downloading necessary system files Please be patient DRRRRRRRR Estimated time for device to process downloaded file Up to 4 minutes 54 seconds Please wat PeE DHCP server started successfully TFTP server started successtully 00 10 8D 00 71 86 Assigned IF address 192 168 173 2 O0 10 60 00 71 86 Starting download of file update script 00 10 60 00 71 86 Successtully downloaded file update script Hide Log If the update was successful the Completion screen appears Figure 17 If the update was unsuccessful this screen indicates that the NCM update failed Recheck the cable connections and try again NCM45x0 2 Network Control Module Commissioning Guide Figure 17 Completion Screen Metasys NCM Update Utility E d 2 ioj x Finished updating HCM O0 10 8D 00 71 86 Contigure the HEM wath the WWCSETUP utility using a direct Connection Press the Continue button te update another device Press Ezt to quit the
5. are not supported NCM45x0 2 Network Control Module Commissioning Guide 5 Supported Operator Devices The three user devices that can communicate with the NCM are the OWS OT and NT When connected these devices can display schedule and control applications connected to this and any other NCMs on the network Supported Communication Buses The NCM supports the N2 Bus or LonWorks network It does not support N2E N2 communication on Echelon network L2 or a second N2 Bus Database Generation Data Definition Language DDL is used to generate the NCM database offline If the online method is preferred the OWS can be used Once the NCM is configured with NCSETUP its database can be downloaded from the workstation Unlike older NCM models the code for the NCM45x0 2 is not downloaded from the OWS This function is accomplished with the Metasys NCM Update Utility For details see Downloading the NCM45x0 2 Code If you try to download code and data from the workstation only the data portion is downloaded Figure 2 illustrates the basic components of the NCM These components are referred to throughout this document Figure 2 NCM45x0 2 Components Mounting Data Protection Battery 24 VAC Clip Compartment Power Terminal Reload Switch d GO Access Hole z7 BATTERY q l POEROEEE FAULT ETHERNET 10LINK FC BUS 100LINK RUN PEERCOM RS232C A Port 3 RS232C
6. dial up or OWS direct or dial up or OT RS 232C Printer direct RS232C Printer direct or dial up or OWS direct or dial up or dial up or A Port 3 or Unconfigured OWS or OT ae a A Note Operator Terminal cannot be used with Unconfigured the NCM4520 2 Model OWS or OT RS 232C or RJ11 NT RJ11 N A OT GE NCM45x0 2 Network Control Module Commissioning Guide 11 Table 5 Communications Port Comparisons between Models RS 232C ISA Slot A Printer direct RS232C Printer direct or dial up or OWS direct or dial up optional or dial up or B Port5 or NT or OT OWS direct or dial up or OT RS 232C ISA Slot B Printer direct optional or dial up or OWS direct or dial up or OT Ethernet ISA Slot A Ethernet 10 Ethernet Ethernet 10 100 Mbps optional Mbps ARCNET ISA Slot A ARCNET N A N A optional Network LonWorks Network ISA Slot B LON LON N A LON optional 1 Operator Terminal cannot be used with the NCM4520 2 Model Cable Guidelines for RS232C Port Devices A variety of devices can be connected to the RS232C ports on the NCM The cable required for each device is described and illustrated in this section As a general rule use shielded cable for all RS232C connections to third party equipment Configured or Unconfigured OWS The cable required for connecting a configured or unconfigured OWS to one of the RS232C ports on the NCM is shown in Figure 5 This is a null modem serial cable with a 9 pin female con
7. errors that occur during operation The Task Error Log file can be viewed with NCSETUP or from the OWS This file may provide an indication of a particular problem even when no outward symptoms may exist For details refer to the NCSETUP for Windows Operating System Technical Bulletin LIT 6360251d and the NC Diagnostics section of the Operator Workstation User s Guide LIT 120165 Technical Specifications Table 9 NCM45x0 2 Model Product Code Numbers MS NCM4510 2 N2 Bus MS NCM4520 2 LonWorks network Power Requirement Dedicated nominal 24 VAC Class 2 power supply North America Safety Extra Low Voltage SELV power supply Europe at 50 60 Hz 20 VAC minimum to 30 VAC maximum Power Consumption 25 VA maximum Ambient Operating Temperature 0 to 50 C 32 to 122 F Ambient Operating Conditions 10 to 90 RH 30 C 86 F maximum dew point Ambient Storage Temperature 40 to 70 C 40 to 158 F Ambient Storage Conditions 5 to 95 RH 30 C 86 F maximum dew point Data Protection Battery Supports data protection on power failure Rechargeable NiMH battery 3 6 VDC 500 mAh with a typical life of 5 to 7 years at 21 C 70 F Product Code Number MS BAT1020 0 Processor 192 MHz Renesas SH4 7760 RISC 32 bit processor NCM45x0 2 Network Control Module Commissioning Guide 34 Table 9 NCM45x0 2 Model 128 MB Flash nonvolatile memory 128 MB SDRAM Note Even though the unit has 128 MB of memory it is sized to emulate
8. is lost if an NCM45x0 2 replaces an existing NCM300 that uses remote NT connections Required Software The NCM45x0 2 requires Metasys Person Machine Interface PMI Release 12 04 software The M Series Workstation Software at Release 5 4 is also supported With either system be sure that the most recent Quick Patch has been applied Supported NCM Types The two NCM code download types that the NCM4510 2 N2 Bus version model supports are General with OT and General with NT For the NCM4520 2 LonWorks network model only the General with NT type is supported No other NCM download types are supported on either model Both NCM types support the following N2 Bus devices Air Handling Units AHUs Variable Air Volume VAV controllers VAV Modular Assemblies VMAs Unitary UNT controllers Lab and Central Plant Controllers LCPs Phoenix Lab and Fume Hood PHX Interface Modules DC 9100s DR9100s DX 9100s TC9100s Intelligent Fire Controller IFC 2020 or IFC 1010 panels Extension Modules Generic Vendor Devices and Metasys Integrator units For the NCM with the LonWorks network these devices are supported DX9200 TCU1200 VMA1200 and other non Johnson Controls LonWorks compatible devices Unsupported devices include Intelligent Lighting Controller ILC Intelligent Access Controller IAC 600 N2 Dialer Module NDM and DX9120 DX9121 The various migration NCM types such as Network Port S2 Migration and JC 85 Gateway also
9. the Port 3 Baud Rate RS232C A Port 3 at 19200 Do not change the Reboot on DownLoad Error setting The NCM45x0 2 ignores this setting If this is a LonWorks network model NCM4520 2 only select the LonWorks Parameters option from the Command menu Figure 23 appears NCM45x0 2 Network Control Module Commissioning Guide 24 Figure 23 LonWorks Parameters Setup Screen LonWorks Parameters x Binding Mode fe Unbound C Bound Fully Bound Domain Length bytes 0 gt Domain ID hex 000000000000 Subnet ID Node ID Network Buffer Size bytes Non Group Timer msec 128 Lej Le Network Input Buffer Count 2 Network Output Buffer Count 2 Application Input Buffer Count 3 E Application Output Buffer Count 3 v dk Maximum Poll Image Size 32KB beet sc E emporary NV in Poll Image Set Defaults Cancel _Set Defaults OK 18 Specify the LonWorks parameters as required referring to the NCSETUP for Windows Operating System Technical Bulletin LIT 6360251d for details Click OK 19 When satisfied with the NOVRAM settings click OK to save your changes Close all NCSETUP windows 20 Configuration of the NCM is now complete Disconnect the cable between the computer and the NCM serial port Go on to the next section Configuring NCM for Use on Metasys Network Using DDL Configuring NCM for Use on Metasys Network Using DDL After you have configured the NCM using NCSETUP you need to configure its database usin
10. the capacity of an NCM300 Series controller with 10 MB of memory Operating System Microsoft Windows CE embedded Release 5 0 Network and Serial Interfaces One Ethernet port 10 100 Mbps 8 pin RJ 45 connector One optically isolated RS 485 port 9600 bps pluggable and keyed 4 position terminal block FC Bus available on NCM4510 2 model only One LonWorks port FTT10 78 Kbps pluggable keyed 3 position terminal block LonWorks port available on NCM4520 2 model only Two RS232C serial ports with standard 9 pin sub D connectors that support standard baud rates One USB serial port with standard USB connector not used Dimensions Height x Width x Depth 131 x 270 x 62 mm 5 2 x 10 6 x 2 5 in Minimum space for mounting 210 x 350 x 110 mm 8 3 x 13 8 x 4 3 in Plastic housing material ABS polycarbonate Protection IP20 IEC60529 On flat surface with screws on three mounting clips or a single 35 mm DIN rail DIN rail mount recommended Compliance United States Underwriters Laboratories Inc UL Listed PAZX UL 916FCC compliant CFR47 Part 15 Class B Canada UL Listed PAZX7 CAN CSA C22 2 No 205 Industry Canada compliant CE Mark Johnson Controls declares that this product is in compliance with the essential requirements and other relevant provisions of the EMC Directive 2004 108 EC Australia New Zealand C Tick mark compliant Shipping Weight 1 2 kg 2 7 Ib The performance specifications are nominal and conform t
11. up The ETHERNET LED blinks to indicate network traffic 5 Lastly the RUN LED goes On Steady to indicate startup is complete Also the POWER and the 10 LINK or 100 LINK LEDs remain On and the ETHERNET LED and FC Bus or LON LED blink Note Even after the RUN LED goes On Steady you may need to wait another minute or two before the OWS can access the NCM NCM45x0 2 Network Control Module Commissioning Guide 33 Figure 25 NCM LED Sequence LED Test Operating System Startup 7 LED Driver Initialization 4 POWER BATTFAULT 2 PowER BATTFAULT 2 POWER BATT FAULT aan 10 LINK E FAULT ETHERNET 10 LINK FCBUS 100 LINK RUN PEER COM FC BUS e 100 LINK FCBUS 100LINK RUN RUN PEER COM PEER COM NCM Initialization _ NCM Operational 4 POWER BATTFAULT 5 POWER BATT FAULT FAULT e ETHERNET a FAULT 8 ETHERNET 10 LINK 10 LINK On Steady FC BUS 100 LINK FCBUS 100LINK Blinking RUN RUN 3 PEER COM O PEERCOM Note The LED sequence shown represents an NCM4510 2 model connected to a 100 Mbps Ethernet network During shutdown the NCM stores its operational database to Flash memory The RUN LED starts to blink once every half second Once shutdown all LEDs on the NCM turn Off The total time for shutdown depends on the size of the database but should take less time than startup NCM Log Files The NC keeps a log of
12. EERR KEREN RR KEREN ERR ERKENNEN KENNEN 11 Communication Port Comparison NCM45x0 2 and NCM300 Series c ccsccssseseeseseeeeeeneees 11 Cable Guidelines for RS232C Port De VICES cccccceeeeeeeeeeeeceneseeeeeeeeneeeneeenesenesenesenesenesenesenenags 12 Configured OF Unconfigured e e tn deencecenanazanaunestiedsaodaso dino haddeearbadantedenmawe tes 12 Operator TEMIN EI 12 NEO dru UE 13 EE Mitel NF INO CS EE 13 lui 14 VdeibelululETt Ile BEE 15 NCM Configuratii csser aaa aiaa a EAEra E 15 NCM Default User Name and PaSSWOIG ccscccsseeeeeeeneeeneeeeeceneceseeeecenenenseenseaaseaasoeasonseoeesoneees 15 Detailed ee UE 15 Setting the N2 Bus End of Line Switch cece ceceseeeeeee eee eeeeeeecaeeseaeseeeseaaesaaesaaneeeaessenessaneses 16 Downloading the NCM45x0 2 Code eccecccsecceeseeeeeeeeneeeen esse eeeeseeeaseeeaeseenseaaasseaseaeesseneesaneseneesanens 16 Configuring the NCM with NCSETUP eee ecceceeeeeeeeeceneeceeeeeaeseen essa REENEN REEE REENEN REENEN 21 Configuring NCM for Use on Metasys Network Using DDL ccccceecceseeeeeeeeeeeeeeeeeeeneseneeeenees 25 Connecting NCM to the Metasys Network 26 Verifying NCM Has Downloaded scsresorisrnnsonstnanrrsi aaaea aaie 26 Verifying Online Status of NCM Devices and Obiechs cece ccccceccceeeeceecseeeeeeeeeeeeseeeseeeeaeeeaes 26 Verifying the NCM45x0 2 Code BaSe cccccccsceceeeeeeeeeeeneceeneeeeseensesesseaaeeceneseaseseaeseaneeaeeesan
13. Example NC NC45 NCM4500 1 45 N2 ENG 9600 NCM45x0 2 Network Control Module Commissioning Guide 25 IP 192 9 205 40 b If this NCM is remotely connected to an OWS NCDIAL configure the NCDIAL option in the Global file Example PC OWS1 OWS Floor 1 NCDIAL NC2 3 9600 555 1111 c If this NCM is connected directly to an OWS NCDIRECT configure the NCDIRECT option in the Global file Example PC OWS2 OWS Floor 2 NCDIRECT NC45 3 9600 d Ifa printer is to be attached to one of the NCM RS232C ports either locally or remotely configure the PTR keyword parameters in the Global file Example PTR PTR1 Printer Floor 1 NCDIRECT NC1 3 9600 3 Compile the Global file with the DDL Compiler 4 Create the NC source file for this particular NCM specifying the field controllers and the objects defined under the field controllers 5 Compile the NC source file with the DDL Compiler 6 Start the Metasys OWS and log on Download the Global database Once the database is created and compiled and the Global database is downloaded go to the next section Connecting NCM to the Metasys Network Connecting NCM to the Metasys Network After the NCM has been configured as a new node on the network it can be connected to the Metasys network Before connecting log on to the OWS e Foran NCM on N1 Ethernet connect a standard Ethernet patch cable between the NCM and the N1 LAN e Foraremote NCM initia
14. HERNET FAULT ETHERNET e 10 LINK S 10 UN FCBUS 100LINK re LON 100LINK d S RUN ZON RUN va K PEER COM o e PEER COM ae ad wwe eee wm mm mn TT FAULT ETHERNET 10 LINK FC BUS 100LINK NCM PEERCOM RS232C A Port 3 RS232C B Port 5 ETHERNET USB FIG led2 Table 8 NCM LED Designations Normal Status and Descriptions LED Designation Normal Status Descriptions Other Conditions POWER Green On Steady On Steady Unit is getting power from either the battery or 24 VAC power Off Steady Unit is shut down ETHERNET Green Blinking Blinking Data is transferring on the Ethernet connection Ethernet traffic is general traffic may not be for the NCM Off Steady No Ethernet traffic probably indicates a dead Ethernet network or bad Ethernet connection 10 LINK Green On Steady On Steady Ethernet connection is established at 10 Mbps 100 LINK Green On Steady On Steady Ethernet connection is established at 100 Mbps NCM45x0 2 Network Control Module Commissioning Guide 32 Table 8 NCM LED Designations Normal Status and Descriptions LED Designation Normal Status Descriptions Other Conditions FC BUS Green or LON Blinking On Steady N2 Bus LonWorks network controllers are defined in the BUS Green NCM but none is communicating Blinking Normal communications the N2 Bus LonWorks network is transmitting and r
15. NCM45x0 2 Network Control Module Commissioning Guide Code No LIT 12011176 Software Release 6 0 Issued January 30 2013 Supersedes October 4 2010 Refer to the QuickLIT website for the most up to date version of this document D c u me nt Vo ge le T et Le EE 3 KE We ee 1 Le E 3 NCM45x0 2 COMMISSIONING OVEIVICW ccceeeeeeceeeeeeeeeeeneceneeaeseaescaneceeeeenesenessneeseessaneseneses 3 About the NCM45x0 2 Network Control Module cccccceceseeeeeeeeneseneseeeeeeeseneeenesenesenesenesenesens 3 Metasys Network with the NCMAixO 2 ee NR KEREN EEN ENEE RREER KENNEN REENEN ERR EERREERR nnmnnn 4 Differences between NCM45x0 2 and NCM300 Series Controllers ccccccsseeeseeeeeeeeeeeneeenees 4 BRS CUT GSO TE E 5 ee Lee Dr Le RT 5 Supported Operator HEIEREN 6 Supported Communication HE eebe ee Eelere deu Ee nnmnnn ennenen nne 6 Database GONE ACO IN EE 6 IO E 6 MICTOpTOCES EE 6 SOV SCOUT GAUSS essnee anA EEEa Eaa E Eaa EEEE 7 Communicati EEN 7 N1 Local Area Network T N2 BUS COMMUNICATIONS rener rroan rrr nrrerr nenene T LonWorks Network COMMUNICATIONS ccccccecceececeeececceeceeeseeeeeceseeeeeetaeeeeeseeeeueeeeeesaeeaeeeaseetseesaes 8 Op rator Terminal SUDO OF EE 8 Network Terminal SUDDO dE 8 Po 2G PON S aa E E O AO O E E E O E AS 9 Pema Vode BEE 10 Bany TE 11 Power Up Power Down eisti ttsgeeeegegetdugeggegeeesgeegeeegEt ege Egger 11 Resetting and Reloading the NCMAihxU 2 ee EERRER
16. aces The password is case sensitive For help type password with no parameters and press Enter Note If you want to change the password but do not know the current password you must upload the NCM database then reflash the unit with the Metasys NCM Update Utility Then use the default password as the current password Press Enter The password is changed To leave the Telnet session type exit and press Enter Close the command prompt window Stop the Telnet server by clicking the Stop Telnet Server button on the Tools window of the NCT Quit the NCT Replacing an NCM350 361 with an NCM45x0 2 This section describes how to replace an NCM350 361 with the NCM45x0 2 Follow these steps ee WE 1 Using NCSETUP record the configuration settings of the NCM that is to be replaced You need to configure the new NCM with these same settings in a later step 2 Put any critical equipment in manual mode while the NCM is replaced 3 At the archive OWS upload the Global database and the database for the NCM that you intend to replace 4 Power off the NCM350 361 5 Disconnect all wiring from the NCM350 361 and remove the unit 6 Install the NCM45x0 2 referring to the NCM45x0 2 Series Network Control Module Installation Instructions Part No 24 10249 18 for details 7 Connect the N1 network N2 Bus or LonWorks network any serial devices and the NCM power supply 8 Modify the NCM database as necessary moving unsupported serial por
17. application BECH CONTRSLS 9 If you need to update another NCM click Continue which returns you to the Welcome screen Figure 77 If you have no other devices to update click Exit Note When you have updated all devices we recommend that for future use you copy the Metasys NCM Update Utility to the archive OWS computer under the C FMS folder The RUN LED on the NCM should be flashing indicating its database has not yet been downloaded Go to Configuring the NCM with NCSETUP Configuring the NCM with NCSETUP The stand alone version of Windows NCSETUP is used to initially communicate and configure a new or updated NCM45x0 2 NCSETUP establishes the NCM configuration and parameters in flash memory This information sets the archive data path the port designations and values the NCM code type the dial up phone numbers when applicable and other parameters Follow these steps to configure the unit 1 Connect a null modem cable between the serial port on the laptop computer COM1 or COM2 and RS232C A Port 3 on the NCM Figure 78 Do not use RS232C B Port 5 NCM45x0 2 Network Control Module Commissioning Guide 21 Figure 18 Connecting a Laptop Computer to the NCM NCM45x0 2 RS 232C A Port 3 Serial Port Laptop Null Modem Cable PC Serial Port COM1 COM2 FIG conpe 2 Start Windows NCSETUP on the computer Figure 19 appears Figure 19 First Screen of Windows NCSETUP Wf ncsetup Communicatio
18. aulty connections Check the cable integrity Make sure the port you are using is an active Ethernet port Check that the hub or switch into which the LAN connector is plugged is working and connected correctly Devices on NCM LonWorks Network are offline Cannot communicate with NCM Modem has been configured Check the port connector and cable for integrity for via modem incorrectly or is not connected each modem On the OWS side make sure you have properly the right driver installed for the modem used Refer to the Operator Workstation Technical Bulletin LIT 636013 On the NCM side make sure NCSETUP has the correct modem string for the external modem used Refer to the NCSETUP for Windows Operating System Technical Bulletin LIT 6360251d NCM45x0 2 Network Control Module Commissioning Guide 30 Table 7 NCM45x0 2 Troubleshooting Guide Modem has been configured Check that you have the right modem configuration incorrectly string and dialing parameters Refer to the Operator NCM does not dial in or dial out Workstation Technical Bulletin LIT 636013 and the NCSETUP for Windows Operating System Technical Bulletin LIT 63602514d Incorrect baud rate Check that the modem is set to the correct baud rate Inactive phone line Check that the phone line is plugged into the modem port and phone line is active To check the phone line disconnect the modem and use an analog phone to listen for a clear dial tone
19. ch as shown in the following diagram Itis recommended that no other devices be connected to the swatch Laptop Running the Update Tool Ethernet Ethernet Patch Cable _ Switch Patch Cable AAA 4 Click the Next button to continue The MAC Address Entry screen appears Figure 13 Figure 13 MAC Address Entry Screen Metasys NCM Update Utility Enter the MAC address of the device Note A selection for Update type is given with Quick as the default The Extended update takes much longer to complete Do not use unless Technical Support requests that you do so NCM45x0 2 Network Control Module Commissioning Guide 18 5 Select Quick and enter the MAC address of the NCM you want to flash Refer to the MAC address sticker on the unit 6 Press the Next button The Update Device screen appears Figure 14 Figure 14 Update Device Screen Metasys NCM Update Utility Hox Ready to update HOM O0 10 8D 00 71 86 Please check that the MAE Update Toolis not rmmmg on this PC Press the Update Device button te begin the process Update Device Back 7 Click the View Log button if you want to display the log window that shows progress messages Click Update Device The Waiting for Response Screen appears Figure 15 8 Cycle power to the NCM or issue an NCM Reload command from the OWS Within a minute or so the update process starts NCM45x0 2 Network Control Module Commissioning Guide 19 Figure 15
20. connections as shown in Figure 4 This special cable kit is the only kit that we support for connecting an NT to the NCM45x0 2 Once connected all NT operations that are available with other NCM models are available at the NCM45x0 2 External Modem The cable required for connecting an external modem to one of the RS232C ports on the NCM is shown in Figure 7 The external modem also requires software configuration Refer to General Modem Configurations in the Operator Workstation Technical Bulletin LIT 636013 Figure 7 Cable for Connecting Modem to NCM NCM Modem 9 pin Female 25 pin Male 1 2 3 4 2 6 T7 8 9 FIG NCM_mod NCM45x0 2 Network Control Module Commissioning Guide 13 Printers The NCM45x0 2 only supports printers with a serial interface USB printers are not permitted Acceptable printers are those you can configure to a Lexmark Proprinter emulation mode and have either an available serial connection option or the ability to connect to the NCM through a bidirectional RS232C serial to parallel converter If you are using the Color Printing feature for printing alarms do not connect the color printer to the NCM The printer must be connected to the OWS for color printing to work Refer to the Operator Workstation Technical Bulletin LIT 636013 for details The printer cable diagrams in Figure 8 and Figure 9 are typical but may not be exact for your interface To properly configure the printer for the NCM use
21. d between the devices themselves The types of data that are transferred across the network include e commands from the NCM to the devices e responses from the devices to the NCM including identification and requested data values e time synchronization messages from the NCM e analog and binary point data shared between devices The LonWorks network uses End of Line EOL terminators to balance the communication signals For details refer to the LonWorks Network Layout Technical Bulletin LIT 1162150 Operator Terminal Support An OT can be connected to either of the RS232C ports but if you select RS232C B Port 5 direct connection to the RS232C A Port 3 is still available with NCSETUP Both the direct connect and dial up connect options are supported To use the OT function select General with OT and its serial port while commissioning the NCM with NCSETUP All OT functions such as displaying summary and trend information commanding objects and performing schedule operations are available The choices for running the OT software are e VT100 terminal or VT220 terminal running in VT100 mode e computer running VT100 emulation software such as provided by HyperTerminal an application that comes with all Microsoft Windows operating systems For full details on using the OT with the NCM refer to the Operator Terminal Technical Bulletin LIT 636015 Network Terminal Support An NT can be connected to RS232C B Port 5 to provide for al
22. dapter to Back of NT and to 120 VAC power back view Note The NT jacks are identical so either can be used for power or data RS232C Ports Two RS232C serial ports on the NCM45x0 2 provide input output at standard RS232C levels using the Data Terminal Equipment DTE protocol They provide for several communication options See Table 3 NCM45x0 2 Network Control Module Commissioning Guide 9 Table 3 RS232C Port Communication Options Pott Maximum Baud Rate Supported Application i A Port 3 19 200 bps Printer direct or dial up connection Configured OWS direct or dial up connection Unconfigured OWS direct connection OT direct or dial up connection Note This port is equivalent to Port 3 on an NCM350 361 RS232C B Port 5 56 700 bps Printer direct or dial up connection Configured OWS direct or dial up connection Operator Terminal direct or dial up connection NT direct connection only Note This port is equivalent to Port 5 on an NCM350 361 1 Do not select a baud of 28 800 bps It is not supported Table 4 lists the port restrictions for each supported application Table 4 Serial Port Restrictions for each Application A configured OWS is an OWS defined in the database Each port can support one configured OWS of Connections OWS Direct Configured OWS Direct Unconfigured 1 An unconfigured OWS is an OWS that is not defined in the database for example a laptop computer Use it to run l
23. data download If no communication is possible update the controller with the Metasys Network Update Utility then try NCSETUP again Commission the controller with NCSETUP then connect it to the network so that the data download can occur BATT Fault LED is on steady Defective battery Replace battery BATT Fault LED is blinking Battery is not connected Open the battery compartment and connect the battery to the motherboard Verify that the BATT Fault LED stops blinking within 15 seconds Fault Run and Peer LEDs NCM45x0 2 software loaded on Reflash NAE45 with the latest NAE45 firmware flashing in unison factory NAE45 Unit has been damaged or all Various Replace the NCM external causes of failure have been checked NCM45x0 2 Network Control Module Commissioning Guide 31 NCM Diagnostic Procedures The LEDs on the NCM hardware and the NC log file viewable by NCSETUP or the OWS are the primary methods for diagnosing problems with the NCM Also you can use the NAE Configuration Tool NCT to gather detailed diagnostic information For details refer to the NAE Configuration Tool Technical Bulletin LIT 1201990 NCM LED Status Indicators Figure 24 shows the location and designation of the LED status indicators on the NCM Table 8 describes the purpose of each LED Figure 24 NCM LED Status Indicators NCM4510 2 N2 Bus NCM4520 2 LonWorks Network POWER BATT FAULT Ki POWER BATT FAULT KH FAULT ET
24. dial up OWS OT or printer can be connected to the NCM e The baud rate for a modem connected to a dial up printer must be programmed to connect at 9600 bps using the S37 9 parameter NCM45x0 2 Network Control Module Commissioning Guide 10 Battery Pack The NCM comes from the factory with its battery connected As part of the commissioning process be sure to verify that the battery is connected It provides a method of saving the database from Dynamic Random Access Memory DRAM into Flash memory when the unit is turned off or a power outage occurs The database is then saved indefinitely Power Up Power Down Behavior When the NCM45x0 2 is turned on it runs through a series of diagnostic checks If an internal fault is detected after the unit is fully operational the FAULT LED turns on red momentarily then turns off If a fault with the battery is detected the BATT FAULT LED stays on red The LEDs do not indicate any particular error condition code nor do they indicate the current node number of the device When the NCM45x0 2 is turned off either manually or by a power failure the operational database is stored to Flash memory The database is then stored for an indefinite period of time This database protection is provided by the battery which is charged by the 24 VAC supply power to the NCM At initial startup the battery may require a charging period of at least 4 hours before it supports data protection if power fails Maximum prot
25. e is reflashed it must be reconfigured with NCSETUP because the flash process erases the Non Volatile Random Access Memory NOVRAM settings e The NCM45x0 2 is smaller than the NCM300 Series and in most situations can fit in the same location as the NCM300 if it is replacing it e The N2 Bus terminal connector on the NCM45x0 2 is called Field Controller FC Bus Also this connector has four terminals including a termination for an optional shield e Two LEDs on the NCM45x0 2 indicate failure Fault and Batt Fault The LEDs do not indicate diagnostic error codes nor do they indicate the network address of the NCM while it is booting For details see NCM LED Status Indicators e Do not push the Reload switch Figure 2 on the NCM45x0 to initiate a device reload It does not have the same function as the Reload button on the NCM300 e The NCM error log records the use of any invalid ports that may have been configured on the NCM45x0 2 To determine if an invalid port is defined open the NCM error log file from the OWS and look for the entry Error Adding IO Device Even though the controller functions normally with invalid ports defined it is good practice to correct invalid port definition e If Serial Port 3 RS232C A Port 3 on the NCM45x0 2 is selected for OT use a direct connection with NCSETUP to that port is no longer available in this case use WNCSETUP from the OWS e The NCM45x0 2 does not support remote NT connections This capability
26. eceiving data Blinks are generally in sync with data transmission but should not be used to indicate specific transmission times Off Steady No field controllers are defined to N2 Bus LonWorks network in the NCM PEER COM Green Off Steady None PEER COM is On only during startup RUN Green On Steady On Steady NCM software is fully initialized On 1 second Off 1 second NCM software is starting up or controller is waiting to be commissioned and or requires a data download On 0 5 seconds Off 0 5 seconds NCM software is shutting down BATT FAULT Red Off Steady On Steady Battery defective Blinking Data Protection Battery is not installed Connect or install battery FAULT Red Off Steady On Momentarily then Off Internal fault has occurred NCM Startup Shutdown Sequence Immediately after applying power to the NCM the following LED lighting sequence occurs Figure 25 1 The POWER FAULT BATT FAULT 10 LINK RUN and PEER COM LEDs turn On for 2 seconds indicating that these LEDs are operational 2 The BATT FAULT LED shuts Off and the POWER FAULT PEER COM and RUN LEDs remain On The 10 LINK or 100 LINK LED turns On to indicate the speed of the connected network 3 After afew minutes all LEDs except POWER turn Off for about 2 seconds as the LED software driver is initialized 4 Then the RUN LED and the 10 LINK or 100 LINK LED turn On again The RUN LED blinks to indicate that the NCM software is starting
27. ection up to three consecutive power failures without recharging time requires a 15 hour charging period Resetting and Reloading the NCM45x0 2 The NCM can be manually reset or reloaded from the OWS or from NCSETUP An NCM reset initiates an orderly reset that saves recent changes to the NCM database An NCM reload restarts the operating system then forces a database only download from the archive workstation Note Whenever the NCM download code type is changed in NOVRAM the change does not go into effect until the NCM is reset or reloaded Note The reload process does not download the code to the NCM45x0 2 also This is accomplished with the Metasys NCM Update Utility For details see Downloading the NCM45x0 2 Code Important Pressing the Reload switch on the NCM Figure 2 may cause flash corruption rendering the device inoperable until it is reflashed with the Metasys NCM Update Utility therefore we highly recommend that if you need to reload or reset the NCM do so from an OWS or with NCSETUP Communication Port Comparison NCM45x0 2 and NCM300 Series Here is a comparison chart that shows the choices for each Network Communication Module NCM port for the NCM300and NCM45x0 2 Series Select only one option per port Table 5 Communications Port Comparisons between Models Port Port Type NCM300 Series Series NCM45x0 2 No Label Location ee E NCM4510 2 Use NCM4520 2 Use RS 232C N2 Bus 2 external CVT or Printer direct or
28. enaaes 27 NCM45x0 2 Network Control Module Commissioning Guide 1 Johnson WK Controls Changing the NCM Default Password eeeeERRRERRK ERR EER KENNEN RR ERKENNEN REENEN ENNEN EE REENEN 27 Replacing an NCM350 361 with an NCM45x0 2 00 ec REERR ERR ERKENNEN KENNEN RR ERR ERE ERR EER EEN 27 Replacing an NCM That Uses the ARCNET Network with an NCM45x0 2 ccccsesessseeeeeeeee 28 Replacing a Defective NCM45XO0 2 siiis aea a aa a aa aA a aa iaaa aa aiaia 28 Migrating an NCM to EIN nnmnnn nenn nnn nnn 28 TFOUDICSMNOOUNG DE 28 Corrupted NGM Memory cic score en tees Dace cate sete tee rans esc A A eee eens 29 Network Connection Related Problems cccccsceeeeeeeeeeeeeeeeaeeeeeeeeseeeeeeseaneeeaeseaseeaeeesanessaneaeaes 29 NCM45x0 2 Troublesnooting Jauche EE erte deefe 29 NCM Diagnostic POCO GUN CS 26 rosereccnserececeve chides teocenereapsceei AE Stace 32 NCM LED Status elle te 32 NCM Start p Shutdown Be HE ue 33 NCM OG al 34 euer 34 NCM45x0 2 Network Control Module Commissioning Guide 2 Document Introduction This document describes how to commission a Network Control Module NCM 45x0 2 in a Metasys network The NCM45x0 2 emulates the NCM350 361 and operates with other Network Control Modules NCMs Network Control Units NCUs Network Expansion Units NEUs Network Integration Engines NIEs and Operator Workstations OWSs in the facility This document does not describe how to mount wire or tu
29. ensure reasonable service time with an Network Integration Engine NIE System Status LEDs The NCM has nine LEDs that indicate power and status information Figure 3 Figure 3 NCM45x0 2 Status Indicators NCM4510 2 N2 NCM4520 2 LON POWER BATT FAULT FAULT ETHERNET 10 LINK POWER BATT FAULT FAULT ETHERNET 10 LINK FCBUS 100 LINK RUN PEER COM LON 100 LINK RUN PEER COM FIG NCM_LED For the purpose of each LED see Table 8 Communications The I O subsystem supports a multi user environment consisting of network connections N1 network and integrated N2 Bus or LonWorks network and direct I O communication OT NT and printer using the RS232C ports N1 Local Area Network The N1 LAN allows communication with both OWSs and other NCMs on the network The Ethernet circuitry is built into the NCM45x0 2 motherboard Each NCM and OWS on the system contains a Node Manager task whose responsibilities include e broadcasting once per minute that it is still online e listening to other node managers to track on and offline devices e issuing a time stamp for every global database in its memory e comparing the time stamps of its own databases to the received time stamps of other node managers databases and updating the current database if necessary e monitoring the printer for online or offline status The device with the lowest address number on the network issues time and date information every 4 hours to ensu
30. es requires a Metasys Ethernet Router to handle communication between the two segments of the network Figure 1 NCM45x0 2 with Other System Components N1 LAN N1 LAN ARCNET Ethernet Metasys Ethernet Router Operation Workstation FIG bnet NCM4520 2 End Of Line Terminator NCM4510 2 LONWoRKsS NUS Network N2 Bus N2A Bus N2B Bus DX 9200 Network eg Terminal ld d i DX Controller pry 4 l Controller VMA1200 Lighting RB Controller rhird Part LONMARK el Device CJ End Of Line Terminator ie AHU Controller Differences between NCM45x0 2 and NCM300 Series Controllers For those who are familiar with the NCM300 Series controllers the following section outlines the most important differences between the older models and the NCM45x0 2 If you are looking specifically for details on the communication options see Communication Port Comparison NCM45x0 2 and NCM300 Series e The NCM4510 2 model supports two NCM code download types General with Operator Terminal OT and General with Network Terminal NT The NCM4520 2 model supports one NCM code download type General with NT No other NCM types are available on either model e The NCM45x0 2 uses Ethernet exclusively No model is available e The NCM4510 2 model offers one N2 Bus not two The NCM4520 2 model offers one LonWorks trunk e The Ethernet N2 Bus and LonWorks ne
31. g the DDL If you wish to perform these steps online at the OWS refer to the Defining Devices section of the Operator Workstation User s Manual LIT 120165 For details on the DDL steps mentioned in this section refer to the DDL Programmer s Manual LIT 630010 Note The NCM45x0 2 has a different set of communication ports compared to the NCM350 361 DDL restricts some ports to certain device types and baud rates If a port is specified in DDL that does not exist no error is generated at DDL compile time or after download of the database to the NCM If this were to occur the NCM ignores the port since no physical connection exists Important Do not use the following unsupported DDL UNDDL keywords with the NCM45x0 2 C210A C260A CARD D600 DELCARD DELTZ DSC DSC8500 FPU LCD LCG READER and TIMEZONE 1 Log on to the Metasys OWS and perform a global upload Shutdown the OWS and de compile the Workstation Network Port and Global files with UNDDL Rename the UND de compiled files to DDL source files 2 Edit the Global source file as necessary to add the NCM as a new device on the network All address port and phone number entries must match what you specified earlier with NCSETUP a Add the NCM to the Global file If this NCM will be connected on the N1 Ethernet N1DIRECT also specify the correct subnet address node address and static IP address If the NCM code type is General with NT use 9600 for the NT baud rate
32. ion problem Remove all devices from the network switch or hub except the computer and NCM NCM could not be commissioned NCM has been configured Reflash the NCM with the Metasys NCM Update Utility with NCSETUP improperly with NCSETUP using the most updated file Recommission NCM with stand alone version of NCSETUP making sure to enter the correct ARCNET node network name and IP address settings Error message NC Needs Download appears when trying to Newly installed NCM does not ask Incorrectly defined Archive OWS Connect to the NCM with NCSETUP and specify the for its database from the archive settings correct gate node and IP address of the archive OWS NCM not defined or incorrectly Use DDL to correct any errors in the NET Global defined in Metasys database and Network Controller NC source files Recompile all three files Incorrectly defined IP Address Use NCSETUP to correct any errors to the IP Address settings No network router defined definition screen If communication is not possible download the code again with the Metasys NCM Update Utility NCM requires restart Cycle power to the NCM NCM45x0 2 Network Control Module Commissioning Guide 29 Table 7 NCM45x0 2 Troubleshooting Guide NCM is offline to the OWS Various The NCM was downloaded with a database that has ports defined that are valid for an NCM300 Series controller but invalid for the NCM45x0 2 model Make corrections with DDL recom
33. l available NT functions however there are a few restrictions e Connect the NT to RS232C B Port 5 only communication is at 9600 baud e Use the special cable kit to connect the NT to the NCM45x0 2 serial port refer to Table 8 in the NCM45x0 2 Series Network Control Module Installation Instructions Part No 24 10249 18 The kit contains a serial port adapter and a power adapter The serial adapter is connected to the RS232C B Port 5 port on the NCM Figure 4 and the standard NT cable connects between one of the NT jacks and the back of the serial adapter This cable provides the data connection The power adapter connects between AC power and the other NT jack to provide the power connection The NT jacks are identical which means either jack can accept data or power e Provide AC power for the NCM4500 NT Cable Kit within 6 feet of the NCM e Connect to the NT locally only remote connection to the NT via modems is not supported e Keep the RS232C B Port 5 as an unconfigured port If configured for a purpose NT operations are not available NCM45x0 2 Network Control Module Commissioning Guide 8 Figure 4 Connecting NT to NCM45x0 2 with Cable Kit NCM45x0 2 FIG ntconn Table 2 Connecting NT to NCM45x0 2 with Cable Kit Callout Description 1 RS 232C B PortS SerialPort 232C B Port 5 Serial Port Fi a CE SINT TS TT Insert serial port adapter into RS232C B Port 5 Connect NT cable into back of serial adapter 3 Connect A
34. lable after the NCM is upgraded to an NAE 4 Upgrade the Flash image of the unit as an NAE45 For details refer to the NAE NIE Update Tool Technical Bulletin Part No 24 10110 18 5 Commission the NAE45 Refer to the NAE Commissioning Guide LIT 1201519 Troubleshooting This section describes some of the most common problems encountered when setting up and operating the NCM45x0 2 This section also provides general solution guidelines and references to procedures and documents for resolving these common problems Table 7 provides a list of common NCM problems and their solutions SE er e E eg a Sr e This section is not a troubleshooting guide for Metasys system networks customer LANs BAS networks or the field devices connected to the NCM Troubleshooting field devices is covered in the field device documentation Refer to the appropriate field device documentation for additional information NCM45x0 2 Network Control Module Commissioning Guide 28 Corrupted NCM Memory Corruption of NCM flash memory may render an NCM inoperable Corrupted flash memory may occur for a variety of reasons and the typical recovery procedure is to re download the NCM code with the Metasys NCM Update Utility This procedure returns the unit to its factory default setting Gate 1 Node 99 When you return a unit to its factory condition you must reconfigure it with NCSETUP After reconfiguration the unit should ask for its database from the archive worksta
35. n Setup x NC gate I NC node ok PC Communication Port Cancel Ce Connect on COMI C Connect on COM SE i9200 i9200 Enter an NC Gate of 1 and an NC node of 99 Specify which serial port on the computer you are using Specify 19200 as the baud rate Click OK The NCM Setup screen appears Figure 20 Figure 20 NCM Setup Screen NCM Setup X WACSETUP has detected that this NCM is uzing the HOYRAH factory defaults You have the option to setup the NCM for either Arcnet or IP HCH350 only Setup Type OF C Arcnet GEES oo Ss SS 7 Select IP for Setup Type NCM45x0 2 Network Control Module Commissioning Guide 22 Note If you inadvertently select ARCNET for the Setup Type and click OK you need to start over by re downloading the NCM code with the Metasys NCM Update Utility see Downloading the NCM45x0 2 Code 8 Click OK to continue The IP Address settings screen appears Figure 27 Figure 21 IP Address Screen IP Address Settings Fa IP Address WM Un Un Un Subnet mask jo Un Un Un Gesetz Network router 0 Lin Un o Broadcast Ippe Ge All Ones Network directed None UDF Port Address 2050 65535 Packet Sanity On 9 Enter appropriate values for IP Address Subnet Mask and Network Router All three address entries are required even if the direct or dialup application is intended for this NCM The IP address for the NCM must be a Static IP address NCM45
36. nclude the following Before you start the update process make sure the computer has an IP address assigned If no address is present configure the Transmission Control Protocol Internet Protocol TCP IP properties to use a static IP address for example 169 254 10 1 with submask 255 255 0 0 The cables used to connect to the switch or hub should be Category 5 computer network cables crossover cables should not be used The FAULT LED is On during the update process which is normal To download or update the code for the NCM d Connect the computer and NCM to the Ethernet switch or hub Turn on power to the NCM the computer and switch or hub 2 Start the Metasys NCM Update Utility on the computer The Welcome screen appears Figure 17 3 Figure 11 Metasys NCM Update Utility Welcome Screen Metasys NCM Update Utility ff _ ol sl JQHNSON CONTRELS Welcome to the Metasys HOM Update Utility This utility will update the flash on the following devices NCM45x0 Operating System version 2 1 40 2 Application version 12 04 Please chick Next to continue Next Copyright 2005 Johnson Controls Ine Click the Next button to continue The Connection screen appears Figure 72 NCM45x0 2 Network Control Module Commissioning Guide 17 Figure 12 Connection Screen Metasys NCM Update Utility lolx Flease connect the device and this FC to the same fast ethernet swit
37. nd verify that all objects come online NCM45x0 2 Network Control Module Commissioning Guide 26 Verifying the NCM45x0 2 Code Base If you need to verify that an NCM contains the NCM45x0 2 code open the Information screen in NCSETUP The NCM type is listed as NCM350 and the firmware version is listed as 000 Changing the NCM Default Password If this installation requires a change to the NCM default internal password follow these steps Note Asa prerequisite a computer with the NAE Configuration Tool NCT software is required Also this computer must be connected on the same network as the NCM For details on how to use the NCT refer to the NAE Configuration Tool Technical Bulletin LIT 1201990 Launch the NCT using the advanced command line option Connect to the NCM45x0 2 that requires the password change Select the Tools tab and click the Start Telnet Server button A request for a Telnet Session is made SCH EE eS Open a command prompt and type telnet lt IP address of NCM gt Example telnet 10 10 93 28 The Telnet Welcome screen for this NCM appears 5 At the gt prompt type password lt current password gt lt new password gt If the current password was never changed enter the default password If you do not know the default password contact your local Johnson Controls representative The new password must contain at least one character and may consist of any combination of letters and numbers but no sp
38. nector on both ends Figure 5 Cable for Connecting OWS Serial Port to NCM NCM PC Serial Port 9 pin Female 9 pin Female FIG OWS_Cabl Operator Terminal To connect the OT to either RS232C port on the NCM a 9 pin connection from the NCM serial port to either the 25 pin serial port or 9 pin serial port of the VT100 or computer is required See Figure 5 or Figure 6 A null modem serial cable such as the one shown in Figure 6 can also work if using a computer running HyperTerminal NCM45x0 2 Network Control Module Commissioning Guide 12 Figure 6 Cable for Connecting OT to NCM NCM PC Serial Port NCM 25 pin Female 9 pin Female PC Serial Port 9 pin Female 9 pin Female Shell Shell Shell DCD 1 1 FG DCD 1 1 DCD RD 2 2 TD RD 2 2 RD TD 3 3 RD T 3 3 TD DTR 4 4 RTS DTR 4 4 DTR SG d H CTS SG 5 5 SG DSR 6 6 DSR DSR 6 6 DSR RTS 7 7 SG RTS 7 vw 7 RTS CTS 8 n 8 DCD CTS 8 8 CTS NC 9 20 DTR NC 9 9 Network Terminal To connect the NT to the second RS232C port on the NCM use the special NT cable kit purchased from Johnson Controls refer to the Accessories Ordering Information in the NCM45x0 2 Series Network Control Module Installation Instructions Part No 24 10249 18 The kit consists of a power adapter and a serial port adapter The power adapter is used to supply power to the NT The serial adapter is a 9 pin connector that attaches to the NCM RS232C B Port 5 to provide data to the NT Make the
39. nternal user name and password They are used by the NAE Configuration Tool NCT to access the controller for gathering diagnostic information Metasys PMI software does not make use of this user name and password but there is a procedure for changing the default password if required for security reasons See Changing the NCM Default Password Detailed Procedures To perform the following procedures and commission the NCM45x0 2 you should have e alaptop or desktop computer with the Metasys NCM Update Utility which is available on the BPP e 1 FS10x 10 100 Netgear switch for example FS105NA Netgear 5 Port or 10 100 is CompuCom 464163 Model FS105NA or 1 W Linx 5 port 10 100 Mini Hub USB E63746 part number SW 005CM X or 1 Netgear 5 Port or 10 100 Desktop switch model FS605 connected to your computer NCM45x0 2 Network Control Module Commissioning Guide 15 Note Do not use any other hub or dual speed hub e the Media Access Control MAC address of each NCM you want to update MAC address sticker located on the unit e null modem serial cable 9 pin female e 2 RJ45 Ethernet patch cables equivalent to CompuCom 131740 Model A3L791 07 e anew unique IP address for each NCM you want to commission Setting the N2 Bus End of Line Switch Network and field devices at either end of the N2 Bus must be set as network terminated devices The NCM4510 2 model has an EOL switch that is located to the left of the N2 Bus FC Bus termination bl
40. o acceptable industry standard For application at conditions beyond these specifications consult the local Johnson Controls office Johnson Controls Inc shall not be liable for damages resulting from misapplication or misuse of its products Building Efficiency j h d 1 507 E Michigan Street Milwaukee WI 53202 onnson Metasys and Johnson Controls are registered trademarks of Johnson Controls Inc Controls All other marks herein are the marks of their respective owners 2013 Johnson Controls Inc Published in U S A www johnsoncontrols com NCM45x0 2 Network Control Module Commissioning Guide 35
41. ock Figure 2 The NCM is shipped with the EOL switch in the factory default ON up position Figure 10 Set the EOL switch to the appropriate position for each NCM in your network For more details refer to the Setting Terminations section of the N2 Communications Bus Technical Bulletin LIT 636018 Figure 10 End of Line Switch on NCM45x0 2 O 1 d Downloading the NCM45x0 2 Code This step is only required if the NCM has lost its code flash image that was originally installed in the factory or a code update is required If you cannot communicate with the NCM using NCSETUP then another download may be required to return the unit to its factory state A tool called the Metasys NCM Update Utility is used If an update to the flash image is not required go to the next section Configuring the NCM with NCSETUP eol FIG NCM __ Important This process clears out the NOVRAM settings in the NCM so before you update a commissioned NCM with the Metasys NCM Update Utility be sure to record the NCM NOVRAM settings so that you can reenter them after the code download is complete No other devices besides the computer and NCM should be connected to the Ethernet switch or hub during the update process The Metasys NCM Update Utility will normally be run on the following computers e acomputer used for normal NCM configuration such as a computer with Microsoft Windows 2000 Professional or Microsoft Windows XP Operating System OS wi
42. ogs and summaries or to download the database It cannot be connected directly to the Ethernet LAN 1 A remotely connected OWS on one of the serial ports is supported Requires a pair of compatible modems OT Direct You cannot have both a direct and dial up OT on the same NCM OT Dial 1 Requires a pair of compatible modems You cannot have both a direct and dial up OT on the same NCM NT Direct te Can only be used by NT application NCM Printer Direct Printer Direct SE A directly connected printer on one of the serial ports is supported NCM Printer Dial A remotely connected printer on one of the serial ports is supported Requires a pair of compatible modems External Modem The NCM45x0 2 supports the use of two external modems connected to its RS232C ports The modems can provide for remote annunciation of alarms to a printer or provide for remote dial in by a user device either an OWS or OT Keep the following in mind when using an external modem with an NCM45x0 2 e A specific initialization string for the particular modem you are using must be configured with NCSETUP Refer to the NCSETUP for Windows Operating System Technical Bulletin LIT 63602514d e The external modem is connected directly to either port by using a cable with the proper pinouts see Cable Guidelines for RS232C Port Devices Once the port is configured for a modem it is no longer available for direct connect diagnostics using NCSETUP e Only one
43. pile then re download Be sure that 24 VAC power is connected correctly and that the RUN LED is on steady Be sure that communication terminal blocks and other communication connectors are firmly in place Check that the wiring is the correct size 18 AWG minimum for power 18 AWG for N2 Bus 26 AWG for Ethernet communication Check that you have set the correct baud rate on each connected device Check the integrity of the wires and cables the Check the integrity of the wires and cables of the wires and cables Devices on NCM N2 Bus are N2 Bus not connected or wired Verify that the N2 Bus is connected to the FC Bus offline incorrectly terminal and securely wired in correct polarity N2 Bus EOL switches not set Check that the NCM N2 Bus EOL switch is set properly correctly Refer to the Setting Terminations section of the N2 Communications Bus Technical Bulletin LIT 636018 for details on N2 Bus EOL terminations LonWorks network not connected Verify that the LonWorks network is connected to the LonWorks network terminal Also refer to the LonWorks Network Layout Technical Bulletin LIT 1162150 LonWorks EOL devices not installed Verify that the LonWorks network EOL devices are installed at the proper locations Refer to the LonWorks Network Layout Technical Bulletin LIT 1162150 Ethernet LED on NCM is Off Incorrect cable type in use Verify that you are using the appropriate Ethernet patch cable F
44. programmable supervisory controller on the Metasys network The Network Control Module NCM coordinates and supervises the control activities for objects and control loops connected to it from field controllers such as those that belong to the family of Application Specific Controllers ASCs The NCM integrates three streams of information e system database and global information e application programs Graphic Programming Language GPL and JC BASIC processes e data and Input Output I O information arriving from the communication ports In addition the NCM via the N1 Local Area Network LAN can control activities for objects located in other NCMs An example of exchanged control would be objects shed or restored by the Demand Limiting Load Rolling DL LR feature NCM45x0 2 Network Control Module Commissioning Guide 3 Note Because the NCM45x0 2 emulates the operation of the NCM350 361 existing Metasys tools such as NCSETUP and the Metascan Data Collection Tool can be used with the NCM45x0 2 However the Metasys software does not recognize the NCM45x0 2 as a new device type rather it identifies the NCM45x0 2 as an NCM350 Metasys Network with the NCM45x0 2 The NCM45x0 2 exists on the Ethernet portion of the N1 Network Figure 7 shows an example of this type of configuration with connections to some of the supported devices As shown a network that uses both ARCNET Attached Resource Computer Network and Ethernet nod
45. re system synchronization A clock calendar chip backs up time and date information This Node Manager also monitors broadcasts and issues online offline advisories In the event of a severed N1 network each separated LAN forms an independent network N2 Bus Communications The NCM4510 2 has a built in FC bus called the N2 Bus RS 485 that allows it to communicate with a variety of field controllers Devices on the N2 Bus constitute a local network controlled by the NCM The NCM polls the devices according to a user set priority level which is set at the Definition window at each device In most cases the default priority level is sufficient The N2 Bus connects in a daisy chain fashion and provides the transmission medium for external devices field controllers such as the Air Handling Unit AHU UNT Lab and Central Plant Controller LCP DX 9100 Digital Control Module DCM and IFC 1010 IFC 2020 Indoor Fan Contractor IFC Each end of the N2 Bus is terminated with an EOL termination resistor provided by a switch For information on setting the N2 Bus EOL switch see Setting the N2 Bus End of Line Switch in this document NCM45x0 2 Network Control Module Commissioning Guide T LonWorks Network Communications The NCM4520 2 has a built in LonWorks network interface that allows it to communicate with a LonWorks network of compatible devices The LonWorks network carries all communication between the NCM and LonWorks compatible devices an
46. rn on the NCM Also this document does not describe how to build or download the NCM database or how to configure an NCM to monitor and control a Building Automation System BAS Related Documentation Table 7 lists documents related to the NCM45 Table 1 Related Documentation For Information On LIT or Part Number Installing the NCM45x0 2 NCM45x0 2 Series Network Control Part No 24 10249 18 Installing the NCM45x0 2 as a Module Installation Instructions Replacement to Existing NCM350 361 Installing the NCM45x0 2 as a N1 Ethernet IP Network Technical Bulletin LIT 6360175 Replacement to an NCM That Uses ARCNET Using NCSETUP with the NCM45x0 2 NCSETUP for Windows Operating LIT 6360251d System Technical Bulletin Understanding How the N2 Bus Is N2 Communications Bus Technical LIT 636018 Integrated to the NCM Bulletin Understanding How the LonWorks LonWorxs Network Layout Technical LIT 1162150 Network Is Integrated to the NCM Bulletin Overview of N2 Bus Controllers Technical Bulletin for each N2 Bus field Various controller Setting up NCM Database DDL User s Manual offline method LIT 630010 Operator Workstation User s Manual LIT 120165 online method Creating Processes for the NCM to GPL Programmer s Manual LIT 631010 SSES JC BASIC Programmer s Manual LIT 632010 NCM45x0 2 Commissioning Overview About the NCM45x0 2 Network Control Module The Network Control Module 4500 Series NCM45x0 2 is a fully user
47. t all devices and objects defined in the NCM are reporting online Each network installation commissioning and configuration scenario is unique In some scenarios the NCM45x0 2 may be commissioned and configured before it is installed and connected to the network In other scenarios the NCM is mounted and wired to the network before it is commissioned and configured The unit can be commissioned away from the job site because unlike the older versions of the NCM a sufficiently charged battery on the NCM45x0 2 allows the storage of the full database to Flash memory which saves the database indefinitely For more details see Power Up Power Down Behavior The 72 hour maximum database backup limitation of the NCM350 361 does not apply to the NCM45x0 2 Series model NCM Configuration NCM configuration is preparing the NCM to operate on a specific network site and communicating with monitoring and controlling specific BAS field devices on that site The Metasys PMI Software provides the tools for adding the NCM45x0 2 and the field controllers and objects it supervises and controls See Configuring NCM for Use on Metasys Network Using DDL After an NCM is configured you can download its database using the OWS After a successful download the new NCM and its field controllers and objects come online and appear on the Metasys Network Map NCM Default User Name and Password Unlike older NCM models the NCM45x0 2 Series controller includes an i
48. te a call from the OWS to the NCM and verify a reliable connection is established e Fora directly connected NCM connect the serial cable from the OWS serial port to the appropriate NCM serial port The next step is to verify the NCM requests a download of its database from the OWS Note that for the NCM45x0 2 model only the database needs a download not the code because the code was downloaded previously with the Metasys NCM Update Utility Verifying NCM Has Downloaded Follow these steps to verify that the NCM initiates the download 1 If logged off log on to the archive OWS Verify that within a few moments the NCM initiates a download of its database from the archive workstation If the download does not start perhaps it already occurred To verify check whether the NCM is reporting an online status If the NCM is offline cycle power on the NCM which initiates the download if one is required 2 Verify that the NCM download completes successfully The last step is to verify the NCM and its devices and objects come online Verifying Online Status of NCM Devices and Objects Follow these steps to verify the status of the NCM its devices and objects Log on to any OWS If the new NCM is not shown on the Network Map download the Global database Double click on the NCM in the Network Map to verify its status is Online Open all devices under the NCM and verify each is online oe E Open the object window for each device a
49. th SP1 and with Microsoft NET Framework 1 1 installed e acomputer that has the Microsoft Windows 7 32 bit OS Professional Enterprise or Ultimate Edition installed provided this computer and the NCM45x0 are the only devices on the network You cannot use this computer for other NCM configuration tools The Metasys NCM Update Utility has the following characteristics e can change an NAE45 back to an NCM45x0 2 if it was originally a factory NCM45x0 2 the update is reversible Note The Microsoft Windows 7 OS requires Java Runtime Environment JRE 1 6 0 16 If you are using the Microsoft Windows 7 OS and browsing to an Network Automation Engine NAE at Release 4 1 or earlier an attempt is made to download an earlier version of the JRE which may not run properly with the Microsoft Windows 7 OS e should not be used to convert a factory NAE45 into an NCM45x0 2 if this occurs the Metasys NAE NIE Update Tool must be used to update the NAE45 with the NAE code e updates only one NCM45x0 2 at a time e updates either an NCM4510 2 or NCM4520 2 controller e should not be used at the same time as the NAE NIE Update Tool is being used e clears out the NOVRAM settings of a commissioned NCM NCM45x0 2 Network Control Module Commissioning Guide 16 only one instance of the Metasys NCM Update Utility should be running in computer memory should not be used across a building network Other important factors to keep in mind when using this utility i
50. the individual printer instructions as a guide to set the mode and DIP switches to the configurations shown in Table 6 Table 6 DIP Switch Configuration for Printer Card Serial interface RS232C Polarity No reverse polarity Typically this setting could change depending on the individual computer system and cabling Baud Set to the rate established in DDL The default is 9600 The printer connects to either RS232C A Port 3 or RS232C B Port 5 of the NCM or to a remote modem Figure 8 shows the printer connections to the RS232C port Figure 9 shows connections to the modem Figure 8 Cable for Connecting Printer to NCM NCM Printer 9 pin Female 25 pin Male 1 2 3 4 e 6 T 8 9 FIG Prt In printer dial up applications see Figure 7 for the pin connections from the NCM to the local modem Figure 9 shows the connections between the remote modem and the printer NCM45x0 2 Network Control Module Commissioning Guide 14 Figure 9 Cable for Connecting Printer to Modem Printer Modem Male NU CBL101 0 Male MHK101 FG Black Brown Red Yellow Green Violet 5 oOo d OO P WN Out White 2 O FIG PrtM NCM Commissioning NCM commissioning includes setting the EOL switch loading the Flash image if required configuring the NCM with NCSETUP configuring the NCM as a node on the network connecting the NCM to the N1 LAN verifying the OWS has downloaded the NCM database and verifying tha
51. tion specified in the NOVRAM screen of NCSETUP The unit should be back to its original state soon after Network Connection Related Problems Many network connection communication problems could result if the specified IP addresses gate and node addresses and database configurations are incorrect Also if the NCM attribute values do not match those defined on the Metasys OWS or the archive workstation is offline the NCM database cannot download from the workstation or come online Double checking these settings may uncover errors that need to be resolved before reliable communication can be established NCM45x0 2 Troubleshooting Guide Use the information in Table 7 to assist in diagnosing and solving potential NCM45x0 2 operational problems Table 7 NCM45x0 2 Troubleshooting Guide Symptom Metasys NCM Update Utility fails NCM was not power cycled or After clicking the Update Device button you need to to download the device reloaded cycle power or issue an NCM Reload command to the NCM to continue the update process Incorrectly defined MAC address Verify that the MAC address of the device you specified is correct A MAC address sticker on the unit indicates the correct address to use Crossover cable is being used Use a standard Ethernet patch cable with a network directly between the computer and switch or hub between the computer and the NCM NCM Bad patch cables Use reliable patch cables between the devices Communicat
52. ts removing unsupported devices and keywords and moving the second N2 Bus if present to a different NCM See Configuring NCM for Use on Metasys Network Using DDL for details 9 Turn onthe NCM and connect a computer directly to the RS232C A Port 3 with a serial cable Use NCSETUP to configure the NCM using the settings recorded in Step 1 See Configuring the NCM with NCSETUP for details 10 After the NCSETUP settings are saved verify that the NCM requests and receives its database from the archive OWS 11 Verify through the OWS PMI that the objects in each system are present and running properly NCM45x0 2 Network Control Module Commissioning Guide 27 12 Verify Trend Totalization Point History DL LR JC BASIC processes are still running properly and schedules are still in effect 13 Verify that alarms can be sent to a printer if present whether it is connected directly or remotely Replacing an NCM That Uses the ARCNET Network with an NCM45x0 2 The NCM45x0 2 controller can replace an existing NCM controller that uses the Attached Resource Computer Network a registered trademark ARCNET network but there are additional steps involved For example changes to the DDL files are required and a Metasys Ethernet Router is needed for communication to occur between ARCNET and Ethernet devices If the replacement process is not performed as documented the NCM may appear to work but is in fact exhibiting problems therefore be s
53. twork components are built into the motherboard separate network cards are not required e Memory is located on the motherboard and cannot be added to or removed e The NCM45x0 2 offers two serial ports RS232C A Port 3 and RS232C B Port 5 Port 3 on the older models is equivalent to RS232C A Port 3 and Port 5 is equivalent to RS232C B Port 5 A device connected to Port 3 on the NCM350 361 can be moved to RS232C A Port 3 on the NCM45x0 2 A device connected to Port 5 on the NCM45x0 2 Network Control Module Commissioning Guide 4 NCM350 361 can be moved to RS232C B Port 5 on the NCM45x0 2 Serial Ports 2 4 and 6 on the NCM350 361 models are not offered on the NCM45x0 2 e N1 communication at 10 or 100 Mbps is supported Connection at 100 Mbps greatly increases the speed of uploads and downloads e The NCM45x0 2 is powered with a 24 VAC power transformer ordered separately The adapter requires a standard power outlet near the NCM e The code for the NCM45x0 2 is downloaded and updated with a tool called the Metasys NCM Update Utility available on the Branch Purchase Package BPP If you try to download both code and data from an Operator Workstation OWS only the data is downloaded e To return the NCM to factory condition the device must be reflashed with the Metasys NCM Update Utility There is no switch or jumper on the NCM45x0 2 that can be used to return the unit to its default factory condition Gate 1 Node 99 After the devic
54. ure to follow the replacement steps carefully For details refer to the N1 Ethernet IP Network Technical Bulletin LIT 63601 75 Replacing a Defective NCM45x0 2 If an NCM45x0 2 fails and must be replaced with a new NCM45x0 2 the steps to swap out the old controller with a new one are relatively straightforward Follow these steps Power down the old unit Disconnect all wiring from the old unit Unscrew the old unit from the enclosure Install the new unit in the same location as the old one Reconnect all wiring to the new unit Power up the unit Using NCSETUP commission the new unit with the same settings as the old one Verify that the new NCM comes online to the Metasys network Migrating an NCM to an NAE45 The NCM45x0 2 has been designed for easy field migration from a Metasys N1 network to the Metasys system extended architecture by changing the controller into an NAE45 Follow these steps to convert the NCM45x0 2 to an NAE45 1 Plan for how to replace the features and functions that are currently being provided by the NCM The capabilities of the NAE are not necessarily equivalent to those of an NCM For details refer to the NAE software literature 2 After you have determined a replacement strategy delete the NCM you are to upgrade from the operational database of the Metasys N1 network 3 If this is an NCM4510 2 model remove the terminal block plug on the FC Bus RJ45 connector on top of the unit This port is avai
55. x0 2 does not support dynamic addressing A Network Router address within the same segment space as the IP address is required even if no router is in use The value of the UDP Port Address should not be changed unless multiple N1 Ethernet networks are being used Do not select Packet Sanity On 10 Click OK to continue The Novram View and Modify screen appears Figure 22 Figure 22 Novram View and Modify Screen Hovram View and Modify x ig ae Gat Hod ate Node __ Cancel Code Download Type Advanced __ Network Ir General with HT Archive Device Address Port C Arcnet Gate Node 1 Archive IP Address S Ce Ip Port Baud Hate C Port 2 C Port 3 TC Check if Dial Phone Type Pulse C Tone Phone Number _ W Reboot on DownLoad Error Port 3 Baud Rate 19200 Acquired Memory Size 300000 Bytes Frequency 60 HZ Alarm arning Delay Mode for ADAI Objects C Port 5 C Port 6 Ce Warning Delay time in minutes default setting C General Alarm Delay time in minutes NCM45x0 2 Network Control Module Commissioning Guide 23 11 12 13 14 15 16 17 For the NCM Address enter a gate and node for the NCM These settings are required even though the NCM is an Ethernet device Specify the Network Name and the Code Download Type If this is an NCM4510 2 N2 Bus the only valid download types are General with NT and General with OT
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