Vendor Copy: ERAC Review Redcat IR
Contents
1. Copyright 2003 2015 www bcerac ca_ All Rights Reserved Evaluated by ERAC USER SUPPORT Is user support accessible through searching Extensively Is user support available for entry intermediate and advanced Extensively users How is user support accessed PDF online e Print Comments Along with the unit came a detailed user manual and a quick setup sheet The quick setup sheet is extremely useful in getting this unit installed in the classroom without having to read through a user manual There is also a drill template for mounting the wireless speaker to a classroom wall and ensuring that the mounts are drilled in the correct spots The company s website provides additional information and support for the end user alongside email and phone support GENERAL TECHNICAL DESIGN amp SUPPORT Is the benchmarking review for education institution purposes Extensively appropriate Do the technical specifications have all of the expected Extensively information Do the technical specifications provide key information district Extensively technical support will need Technical Support If you accessed technical support during the evaluation did the Extensively support provide a solution Comments Support had to be contacted regarding a missing charging cable for the handheld microphone A prompt written response was sent with pictures indicating what the cable looks like and how it is to be connected in order to c2. ERAC lt beerac ca 9 4 Pp R ove gt gt Redcat IR ERAC achieving together Evaluation RecordEntry Date Jun 2015 Submitting suppliers Lightspeed Technologies Vendor Copy ERAC Review SUPPLEMENTARY PRODUCTS INFORMATION Redmike Share handheld microphone that works in conjunction with the Redmike Redmike Volume Control classroom microphone with volume control All come with rechargeable NiMh battery IR Media Connector wireless infrared audio transmitter designed to integrate and amplify all classroom multi media sources with 3 audio inputs Includes power supply 3 5mm Stereo Audio cable audio patch cable 3 5mm audio cable DESCRIPTION The Redcat IR infrafred system allows educators to project their voices in order to be clearly heard and understood by all students and at the same time reduce stress on the their voices The educator uses a portable microphone and the Redcat speaker allows students in all corners of the classroom hear the teacher as if the teacher is close by The device also allows students who are hard of hearing to have the speaker s voice directly connected to their hearing aid while the rest of the class also benefit from the enhanced sound All features performed as expected and resulted in high quality audio throughout the classroom APPLICATION TO EDUCATION Does this product contribute to the operations of education Extensively Describe how this product fits into the field
3. of education This product aids in the dissemination of information ensuring all students are able to hear clearly It greatly reduces stress on teacher s voice and vocal fatigue Does the product perform as intended Extensively Are the features as expected for the intended purpose Extensively Is the performance as expected for the intended purpose Extensively Who is the intended user e Teacher Librarians e Classroom Subject Teachers e Student Teachers on practicum Describe how different types of users would interact with this product Page 1 of 6 Copyright 2003 2015 www bcerac ca_ All Rights Reserved Evaluated by ERAC APPLICATION TO EDUCATION Any person in the classroom could use this appliance to project her or his voice in order to be heard and understood well Teachers guest speakers and presenters use the portable microphone and students are on the receiving end by way of the speaker What is the intended user proficiency level e Entry e Intermediate e Advanced Comments The system was simple to set up and use with minimum or no support USER SUPPORT Product User Community Support Are appropriate product user community resources available Does the user community have robust support Frequently Asked Questions and or Knowledge Base Is a comprehensive FAQ available for general product use Is a comprehensive FAQ available for troubleshooting How to Guides Are appropriate sample guides avai
4. ality Form Factor Are the charging options suitable for the intended use Extensively Are the storage options suitable for the intended use Extensively Page 6 of 6 Copyright 2003 2015 www bcerac ca_ All Rights Reserved Evaluated by ERAC
5. d to the Redcat speaker Audio Input microphone Is the resulting audio quality satisfactory Extensively Is the resulting audio quality effective for the intended application Extensively Comments The teacher s voice was not perceived as louder by the students Students reported the teacher s voice was Clear and seemed to come from close by even by students seated at opposite corners of the room Output General Does output performance meet expectations Extensively Does the physical design meet expectations Extensively Does the feature set meet expectations Extensively Do the configuration options meet expectations Extensively Is the output effective for the intended application Extensively Does the output accuracy meet expectations Extensively Is the output consistent Extensively Comments All features performed as expected and resulted in high quality audio at all times and in all spaces in the classroom Audio Output Does the audio output quality meet expectations Extensively Does the clarity of music meet expectations Extensively Does the clarity of voice meet expectations Extensively Is the volume control appropriate for intended use Extensively Page 5 of 6 Copyright 2003 2015 www bcerac ca_ All Rights Reserved Evaluated by ERAC EQUIPMENT TOOLS APPLIANCES Is pass through audio available Extensively Comments Showing video with the iPad and audio through the Redcat IR provided excellent sound qu
6. harge the handheld microphone Technical Design Is this product suited for usage in an educational setting Extensively Is the physical design suited for the intended use Extensively Identify any ergonomics and safety concerns There were not ergonomic and safety concerns regarding this device This can be used in an educational setting for daily use as the wireless speaker and microphones are made of durable plastic that can stand up to repeated uses day after day The batteries are rechargeable therefore by placing the microphones in the charger each night they are fully charged for the next teaching day Comment on the specific features of this product This product includes a wireless microphone that can be used to project voice across a classroom The system is also able to transmit audio from any source that has a 3 5 mm stereo output to the wireless speaker removing the need for another additional speaker system in the classroom Installation Page 3 of 6 Copyright 2003 2015 www bcerac ca_ All Rights Reserved Evaluated by ERAC GENERAL TECHNICAL DESIGN amp SUPPORT Who are the installation instructions intended for End user e Advanced user e Technician Are the installation instructions clear and easily followed Are the options during installation clear to achieve the desired configuration Did the installation process proceed as expected Can any required video animation and sound file formats be played o
7. lable for general product use e g installation creating reports and setting preferences Installation guide is available if the end user does the installation Short cut or Quick Reference Guide Are appropriate short cut guides available for general product use Are appropriate short cut guides available for frequent or repetitive actions User Manual Does the user manual include instructions typical to the purpose of this product e g installation troubleshooting and accessing additional support Online Chat and Email Support Is effective chat and or email customer support available Phone Support Is phone support available for customer service Does the phone support have added value for this product Onsite Support Is effective onsite technical support available Is effective onsite installation support available User Support Overall Is user support readily available Is user Support easy to access Are language and terminology clear and easily understood either clearly explained or naturally evident Is user support organized for easy reference Extensively Extensively Extensively Extensively Extensively Extensively Extensively Extensively Extensively Extensively Extensively Not at all or slightly Not at all or slightly Extensively Extensively Extensively Extensively Is user support cross linked to form an integrated resource across Extensively specific realms Page 2 of 6
8. n freely available and commonly used devices Accessibility Features Are features available to adapt for people with disabilities Are accessibility features incorporated into the software Comments This system is able to assist students who are deaf and hard of hearing and use a personal FM transmitter There is an ALD output on the side of the speaker to make a connection to an assistive listening device TRAINING Was training provided during the evaluation Indicate the types of training you accessed e Online training modules Were the training resources e Appropriate for entry level user e Appropriate for intermediate level user e Appropriate for advanced level user Was the training self directed Did the training include multimedia Did the training directly relate to the version being evaluated Was the training presented in an engaging way Was the training paced appropriately Comments The online training modules were very well paced and easy to follow The visuals were excellent and reference was made to the product its use and easy tips and tricks Language was simple short and to the point EQUIPMENT TOOLS APPLIANCES Is the function of every button explained or naturally evident Is non text equivalent for text provided Page 4 of 6 Extensively Extensively Extensively Extensively Extensively Extensively Not at all or slightly Extensively Moderately Extensively Extensivel
9. y Extensively Extensively Extensively Copyright 2003 2015 www bcerac ca_ All Rights Reserved Evaluated by ERAC EQUIPMENT TOOLS APPLIANCES Are multiple ways to convey or differentiate information provided Extensively e g colour text symbol location Is device communication speed satisfactory Extensively Comments All of the inputs volume and power controls are easy to identify as they are clearly visible and labelled for the user A detailed user manual accompanied the unit and a quick setup sheet was provided Input General Is input performance satisfactory Extensively Is the physical design functional and appropriate for intended use Extensively Is the feature set complete Extensively Are the configuration options adequate Extensively Is input effective for intended application Extensively Input Quality Is input quality accurate Extensively Is input quality effective for intended application Extensively Is input quality consistent Extensively Does input have appropriate sensitivity Extensively Is input quality satisfactory overall Extensively Comments The Redcat IR has two microphone input channels which is useful for two classes that are nearby using this setup By having two channels there would not be any sound interference between the two classes The IR Media Connector was also able to take wired sound input from a variety of sources DVD VCR iPad laptop and wirelessly transmit the soun
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