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MERLIN II

1. 28 828 Flexible numbering applies L Yes L No Master Planning Form 2 21 Master Planning Form Module Location Basic unit Expansion unit HUM l l Power Power 5 D C 8 g Le slot Power 0 1 2 3 4 5 Power 6 7 89 1011 identification supply supply slot slot 2 22 Master Planning Form Master Planning Form Station Jacks Jack Default Person Jack Default Person Location Station Type Icom Location or Function Jack A D B No Label or Function Station Type com Jack A D B No Label 01 10 EE RR SS 03 12 SEET Een e Be o fa 4 Was lg ofa tet d le ts d E E E EE 38 47 10 19 a 49 11 20 41 50 12 2 13 43 AeA E E Ee a 16 46 HeH E 18 27 48 57 19 28 49 58 20 29 50 59 21 30 51 60 22 31 52 61 s Se ee Ao e e Se fe o See 27 D 57 GG 28 37 58 29 38 59 68 30 39 60 69 eFlexible numbering applies Q YES Q NO Master Planning Form 2 23 Station Jacks Continued Jack Default Person Station Type Icom Location Ta as DP GE GE Face or Function 01 102 Jack Default Station Type Icom nai E DP EN EE s 716 Person Location pd Function 2 24 Master Planning Form Incoming Modem Pool Form Modem Pool Q 2212C Modem U Other Model Speed Q Analog Jack a Basic Telephone Jack Pool members in Call Distri
2. Incoming Modem Pool completing 2 19 Master Planning 2 1 2 18 3 9 Master Planning identitying System Speed Dial 2 1 Voice Terminal Configuration modification to Forms for data options filling outforanewsystem 2 2 Z o updating forarunningsystem 2 2 SY G General Purpose Adapter Group call distribution assigning lines or line pools of a modem pool Incoming Modem Pool formJ2 25 3 12 4 6 completing 2 Incoming modem pools on MERLIN II system lines 2 17 H2 requirements ford Internal data calls placing J Jack analog administering for modem analog station description of analog station connected to modem basic telephone 2 6 2 13 basic telephone adinistering for modem recs basic telephone connected to modem pools 3 basic telephone modem configuration connected to 3 13 digital station 2 13 digital station description of 2 6 Cs outside line description of simultaneous voice and data SEN Jack field 3 Jacks automatic numbering of 2 7 control unit description of 2 5H2 6 line reserving 2 8 line and station functions of power failure description ot 2 reserving digital station module for local host computer access 2 14 1 reserving for computer access and modem pools station voice data pair 2 11 station voice voice pair L Labels line jack 2 7_ station jack Line assignments to modem pool members 2 17 Line jack
3. 3 A 2 pair modular cord connects the modern to the wall jack at which the telephone company line terminates Dedicated lines aren t connected to the MERLIN 11 system control unit NOTE If a number of MTDMs are to be connected at a common location you can put as many as eight in one multiple mounting rather than installing each in a stand alone mounting A multiple mounting reduces the number of ac power sockets needed to power the MTDMs See the documentation that came with your MTDM for information on the multiple mounting connections MTDM Option Switches The MTDM faceplate comes with two DIP option switches one with 10 positions and the other with 12 positions In addition the RS 232 C Data Interface Circuit Pack has an 8 position DIP option switch You need to be sure these switches are set correctly for operation with incoming and outgoing modem pools in your MERLIN 11 system SWITCH SETTINGS FOR A The example in Figure 3 12 shows switch settings for the MrTDMs in a 1200 TYPICAL MODEM POOL baud outgoing modem pool A note indicates how the settings would change if this were an incoming modem pool Review Figure 3 12 then refer to the MTDM manual to set option switches for your equipment Modem Pools 3 15 3 16 Modem Pools FIGURE 3 12 MTDM settings in a 1200 baud outgoing modem pool HMD For an incoming modem pool this switch would set for KYBD keypad The settings are as follows e In the set of 10 s
4. pool A modem configuration is made up of a MTDM a modem and all required cables and cords If itis connected to an analog station jack it also includes a BTMI A group of modems and associated equipment used to convert digital data to analog data or vice versa Pooling makes it possible for users to share a limited number of modems Calls come into incoming modem pools at the analog end of the modem configuration calls come into outgoing modem pools at the digital end of the modem configuration A DCE device that converts digital data signals from the control unit switching facilities to EIA RS 232 C data signals for a computer or data terminal and vice versa MPDMs are used with data terminals or computers for data only at digital stations and for local host computer access A DTE device that serves as the interface between the control unit and a modem Together with a modem it changes digital data signals from the switching facilities to analog signals that can be transmitted over standard telephone lines or vice versa MTDMs are used in modem pools The telephone lines that come from your local telephone company central office CO to your building These lines may be connected to your MERLIN II control unit or to a modem for use in modem pools on dedicated outside lines Any location in the MERLIN 11 system where wires from the control unit end at a voice terminal and or data device A jack that connects the wires from
5. 3 0 J OO 8 Analog 008 module description of 4 Line 8 Analog 408 module description of 2 5 7406 with data stand 7406 with data stand placing internal data calls with 5 3 5 6 1 1 1 O Voice terminal configuration form modification to Voice data terminals 1 Index I 3
6. Data Calls with Digital Voice and Data Equipment 5 9 Data Calls with an Analog Voice Terminal If your system administrator has assigned the Simultaneous Voice and Data feature to your analog voice terminal you can place and receive both voice and data calls through the MERLIN II system You use your voice terminal to place data calls NOTE Be sure that you have set the appropriate options on the modem PLACING A DATA CALL You can place data calls to any of the following A host computer outside your MERLIN II system e An analog data endpoint in your system such as a co worker s data terminal e A digital data endpoint in your system such as a local host computer using an incoming modem pool Follow these steps to place a data call 1 Ifyour computer or data terminal isn t on turn it on 2 On your voice terminal a red light shows next to the line on which the system will place your data call If you want to use a different line for the call such as an intercom line touch the button for that line 3 Touch Speaker The green light comes on next to the line button and you hear the dial tone 4 Take the appropriate action If you re calling outside your system or to an analog station within your system dial the telephone number or intercom number of the computer or data terminal If you re calling a digital data endpoint in your system dial the intercom number or Group Call Distribution code of the appropriate inc
7. Intercom button for the voice data pair until the green lights next to both buttons show the appropriate code Green lights on station jacks assigned to voice data pair Green lights off station jacks not assigned to voice data pair 4 If you haven t already identified the voice terminal as having raised plastic buttons a BIS HFAI model or flat membrane buttons models without the BIS or HFAI features go to step 2 of Procedure for Setting the Voice Terminal Type below 5 If you have other data options to administer go to step 2 of the procedure for the option you are administering If not leave administration mode As part of the basic administration of the MERLIN II system you must identify each analog voice terminal in your system as either e A membrane button voice terminal 5 button 10 button 34 Button or 34 button deluxe model e A BIS HFAI voice terminal A BIS 10 BIS 22 BIS 34 BIS 34D or 10 button Hands Free Answer on Intercom model For voice terminals with the Simultaneous Voice and Data feature you need to perform the following procedure for both station jacks Enter administration mode and follow the appropriate procedure below With a MERLIN II System Display Console 1 From the administration menu touch the following buttons j wore SS 2 Check your Station Configuration Forms to see which voice terminals are not BIS HFAI models Touch botn Auto Intercom buttons for each voice terminal that has
8. MERLIN II system These calls go out over standard telephone lines Computers or data terminals connected to analog voice terminals in your system To make these calls you place an internal data call to an outgoing modem pool using either the station number for a specific modem pool member or a 3 digit data hunt group number Then you have the modem dial the number you want to reach NOTE If you have more than one outgoing modem pool consult your data information sheet or talk with your administrator He or she can help you select the modem pool with the appropriate speed and line assignments for your data call The procedure below shows how to place a data call from a 7406 digital voice terminal or a PT510D using the 2212C modem If you have a different type of modem follow the instructions provided with the modem NOTE This procedure applies to placing outside data calls manually using just the keyboard If you have a PT 510D you may want to set up Directory entries for automatic dialing of outside calls through modem pools If so see your User s Guide for that equipment Follow these steps to place an outgoing outside data call or a data call to an analog station 1 Following the standard procedures for placing internal data calls call the outgoing modem pool that s most appropriate for your outside call If you re not sure what number to dial ask your system administrator 2 Take the appropriate action Ifthe con
9. Pooled with Automatic Route Selection For line pools to which station has Dial Access For other lines or line pools 882 through 889 884 through 889 9 pool access code 9 or 890 through 899 884 through 889 884 through 889 For more detailed information on line selection prefixes see Basic Telephones in Section 2 of the MERLIN II System Manual Special Information for Placing Data Calls 5 13 PRIVACY You can use the 3 digit code 31 to activate the Privacy feature when dialing an outgoing data call To instruct the modem to make the data call private take the appropriate action If the modem is connected to a Basic Telephone Module enter 31 before the line selection prefix If the modem is connected to a BIMI enter 31 afier the line selection prefix SYSTEM SPEED DIAL To place a data call to a number that has been assigned a System Speed Dial code 60 through 99 take one of these actions Ifthe modem is connected to a Basic Telephone Module enter the code in place of the line selection prefix and telephone number If your system is square it places the call on the first available line in the sequence of lines assigned to the station jack if your system is pooled it uses the main pool for the call Ifthe modem is connected to a BTMI enter the code in place of the telephone number CALL PROGRESS If the Data Terminal Ready DTR lead is on users may see the following MESSAG
10. a digital station Data Cails to Digital Stations such as a computer or data terminal with a from Other Locations modem from outside the MERLIN II system NOTE If you have a PC PBX Connection consult the documentation that came with it form instructions on data calls Special Information on Data Calls Special Information for Placing Data Calls appears after the basic instructions for placing disconnecting and receiving data calls It provides additional information on selecting lines using MERLIN II features and interpreting call progress messages e Line Selection discusses the prefixes you can dial to specify the line on which an outgoing data call from a digital station will be placed This information is of particular interest to administrators who must help users select the appropriate lines for data calls e Privacy explains how to activate the Privacy feature for an outgoing data call e System Speed Dial discusses using a code in place of a telephone number when placing an outgoing data call e Call Progress Messages provides a complete list of the messages that may appear on the terminal screen during data calls Information on Placing Voice Calls with Data Equipment Voice Calls Dialed from a Computer or Data Terminal shows how to use a personal computer or data terminal to place voice calls within and outside the MERLIN II system 5 2 Overview Data Calls with Digital Voice and Data Equipment In
11. cord supplied with the M 510D connects the telephone line jack on the terminal to the wall jack 3 The ac power cord supplied with the PT 510D connects the ac power outlet to the terminal For more installation information see Installation in the User s Guide AT amp T Personal Terminal Model 510D 3 4 Simultaneous Voice and Data at Digital Stations The Personal Terminal PT 510D TERMINAL OPTIONS CALL HANDLING FEATURES The data communications options of the PT 510D can be set by Terminal Setup A or B screens You can also use options stored with the Directory entry or sent by a host computer Initially Terminal Setup A and B have factory set values selected for the broadest applicability Change these values where necessary to match the data devices the users will call Possible speeds range from 300 to 19200 bits per second bps You must standardize the basic settings for sending and receiving data for all PT 510D in the system Other options however such as cursor and key click settings are a matter of individual user preference The PT 510D user s guide lists data communications options Default settings are marked You can change any of these options as soon as the terminal is powered up Cover buttons 40 and 50 cannot be programmed to any of the seven buttons located on the touch sensitive screen below the dial pad on the PT 510D See the User s Guide 7406D and 7406B for specific call handling feat
12. disconnect a data call If you choose this option you must also select ASYN with the DISC and KYBD options set to ON OFF selects full duplex operation ASYN OFF selects SEN operation and allows the TRBK and DISC options to function Can be set to either ON or OFF DISC If ON DISC allows two seconds of a continuous spacing signal long break to disconnect a uud dialed call The KYBD option must also be ON KYBD For data devices connected to the MPDM KYBD must be OFF if data devices are not to receive call progress messages KYBD must be ON if data devices are to originate calls receive call progress messages or disconnect calls using the TRBK or DISC options OFF PRTY These option switches work together to determine the O EV 1 OD parity for call progress messages PRTY E O pem set to ON 1 OD dd ON O EV Even OFF 1 OD One OFF O EV Zero The KYBD option must also be ON DMLL Must be OFF MKBY Must be OFF SIGLS Must be OFF AANS Must be ON to enable the MPDM s automatic answer feature Local Host Computer Access 3 11 Modem Pools MODEM COMPATIBILITY MTDM AND MODEM OPTION SETTINGS 3 12 Modem Pools Modem pools allow many digital endpoints to share a limited number of modems for incoming and outgoing data calls Your Master Planning Form Data Hunt Group Form and Incoming Modem Pool Form list the control unit jacks that should be assigned to each modem configuration that is a member of amodem poo
13. documentation that came with it to determine which special characters you can use If you want to Dial the Touch Tone m chracter Pause for 2 seconds E Wait up to 30 seconds for a dial tone before continuing to dial For your own convenience you can include hyphens parentheses and blank spaces to make the telephone number easier to read T he system ignores these characters when it places the call The characters are counted though when the modem checks to be sure you ve typed no more than the maximum number of characters 36 for the 2212C modem Press the Return or Enter key Call status messages appear on the screen such as Dialingand Ringing If you typed an invalid number you get this message when you press the Return or Enter key Invalid Number If this happens repeat steps 3 through 5 A message on your screen tells you whether or not you ve set up a data connection If your call has gone through you get the message that the call has been answered Answered or Connected and a prompt such as Login Follow the instructions on your screen If your call can t be completed the system gives you an explanatory message such as Busy or No answer and disconnects the outside call Repeat steps 3 through 5 or disconnect your internal call and try again To end a data call follow these steps Log off from your keyboard Perform the same procedure you use to disconnect internal data calls
14. incoming modem pool Group Call Distribution For efficient call handling you may want to assign the same lines or line pools to all members of a modem pool then assign the Group Call Distribution feature to the modem pool members Whenever a call comes in on one of the lines assigned to a modem pool with Group Call Distribution the system scans the analog or basic telephone jacks for the members of the modem pool and connects the call to the first available station jack To reserve jacks for incoming modem pool pairs perform these steps 1 If you ll have more than two incoming modem pools make the required number of copies of the Incoming Modem Pool Form 2 In the Person Location or Function column on the Master Planning Form write IMP 1 MTDM for incoming modem pool number 1 using an MTDM next to an available station jack number marked D digital 3 Locate a jack marked A analog or B basic telephone to pair with the digital station jack Write IMP 1 in the Person Location or Function column for a basic jack number or write IMP 1 BTMI in the Person Location or Function column for an analog telephone jack number to indicate that a BTMI is required 4 Repeat steps 2 and 3 for each modem configuration that has the same modem type station jack type and speed 5 Repeat steps 2 through 4 for each group of modem pool pairs 6 Enter the number of the first modem pool Modem Pool on the form Che
15. jacks on a 12 Basic Telephone 012 Module at the control unit This configuration doesn t require a BTMI FIGURE 3 9 Modem pool members connected to basic telephone jack module Digital station module 1 A 2 pair modular cord connects the modem to a jack on a 12 Basic Telephone 012 Module at the control unit The maximum cable length is 1000 feet 2 Standard RS 232 C connectors and cable connect the MTDM to the modem The maximum cable length is 17 feet 3 A 4 pair modular cord connects the MTDM to a jack on an 8 Digital Station 008D Module at the control unit The maximum cable length is 1000 feet NOTE If a number of MTDMs are to be connected at a common location you can put as many as eight in one multiple mounting rather than installing each in a stand alone mounting A multiple mounting reduces the number of ac power sockets needed to power the MTDMs See the documentation that came with your MTDM for information on the multiple mounting connections Modem Pools 3 13 Modem Configuration Connected to an Analog Station Jack Figure 3 10 is a connectivity diagram that shows a modem pool member connected to an analog station jack This configuration requires a BTMI FIGURE 3 10 A modem pool member with a BTMI connected to an analog station jack Analog Station Basic module telephone and modem interface 1 A 4 pair modular cord connects the BTMI to a station jack on a 4 Line 8 Analog Voice Terminal
16. local lines and reserve jacks later in the sequence for special purpose lines such as WATS and foreign exchange FX lines If you know the telephone numbers for your system s outside lines do the following 1 Match each outside line with a line jack on the control unit 2 Under Telephone No or Equipment enter the telephone number for each outside line next to the number for its line jack If you don t yet know the telephone numbers for your system s outside lines do the following 1 Enter the type of line local WATS etc you plan to connect to each line jack next to the number for that line jack 2 When you find out the telephone numbers for your outside lines enter them next to the appropriate line jack numbers Now that you ve reserved enough line jacks on the control unit for your outside telephone lines you can reserve a line jack for any optional equipment that requires one If you use the Music on Hold feature you need to reserve a line jack for a music source such as a radio tape player or stereo system If your business has a loudspeaker paging system you need to reserve a line jack for the paging equipment To make it easy to add outside lines in the future use the last line jack s on your control unit for the Music on Hold and or Loudspeaker Page connection If your system has Music on Hold write music source on the line next to the number of the line jack used to connect the music source to the sy
17. the Simultaneous Voice and Data feature until the green lights show the appropriate code Green light on BIS or HFAI voice Terminal Green light off flat membrane button voice terminal 3 Touch Conference to return to the administration menu or leave administration mode With a 34 Button Console 1 Touch Message 2 Dial the 4 character code 320 If this is a new system green lights come on next to all the buttons for analog stations except the button i intercom number 10 If you re changing this setting onan administered system lights come on next to the Auto Intercom buttons stations previously identified as BIS HEAI Simultaneous Voice and Data at Analog Voice Terminals 4 11 PROCEDURE FOR PROGRAMMING AN AUTO ANSWER ALL BUTTON 3 Check your Station Configuration Forms to see which voice terminals are not BIS HFAI models Touch both Auto Intercom buttons for each voice terminal that has the Simultaneous Voice and Data feature until the green lights show the appropriate code Green light on BIS or HFAI voice terminal Green light off membrane button voice terminal 4 If you have other data options to administer go to step 2 of the procedure for the option you are administering If not leave administration mode Analog voice terminals with the Simultaneous Voice and Data feature must have an Auto Answer All button so that incoming calls can be answered automatically by the modem Use the Centralized Programming proced
18. with your system How you should use the guide at any particular time depends on what you want to do Use the information in Section 2 Planning Data Options to decide which options you want for your system and complete the appropriate forms If your data equipment hasn t been installed follow the instructions in Section 3 Connecting Data Hardware and Setting Options If you aren t experienced in hardware installation have someone else perform this step After the equipment is installed perform the procedures in Section 4 Administering Data Options that apply to your system Update your planning forms to reflect the changes you want to make Then perform the appropriate procedure s in Section 4 Administering Datal Vote le the change requires changing hardware or hardware option settings see Section 3 Connecting Hardware and Setting Options See the relevant entries in Section 5 Using Data Equipment for Calls Data Communications with the MERLIN II System The MERLIN II system provides for simultaneous voice and data communications using internal or outside telephone lines A person with a data terminal or personal computer can make a data call to a host computer for example then place or receive voice calls without affecting the data connection SYSTEM COMPONENTS Figure 1 1 shows how data and voice equipment is connected in the MERLIN II system As this illustration shows the system can accomm
19. 2 for an example The shaded portion of the switch shows the switch setting FIGURE 3 2 Option switch settings on the 7406 data stand ES r3 I Parity 2 Option E rr switches Speed amp J Disconnect t e J For Future Use r ponesi Enlarged view Follow these steps to set data option switches 1 Set the parity switch switch 1 for even or odd parity to match the data terminal See the table below If the data terminal has no parity the position of the switch doesn t matter om o 2 Set the speed switches switches 2 3 and 4 as shown in the table below The speed should match the speed of the data terminal Simultaneous Voice and Data at Digital Stations 3 3 3 Set the disconnect sequence switch switch 5 for escape or break Set switch 5 to Escape Escape Break Break Break 4 Set option switch 6 to off This switch reserved for future use The Personal Terminal PT 510D The PT 510D is a smart data terminal with a built in programmable telephone The connectivity diagram in Figure 3 3 shows a typical configuration for a PT 510D used in the MERLIN II system FIGURE 3 3 Connectivity for a PT 510D Digital station module PT 510D 1 The4 pair modular cord running from the jack on the 8 Digital Station 008D Module in the control unit terminates at a standard telephone wall jack at the PT 510D location The maximum cable length is 1000 feet 2 The terminal line
20. 408 Module or an 8 Analog Voice Terminal 008 Module at the control unit The maximum cable length is 1000 feet 2 A 2 pair modular cord connects the BTMI and the modem The maximum cable length is 50 feet 3 Standard RS 232 C connectors and cable connect the MTDM to the modem The maximum cable length is 17 feet 4 A 4 pair modular cord connects the MTDM to an 8 Digital Station 008D Module jack at the control unit The maximum cable length is 1000 feet NOTE If a number of MTDMs are to be connected at a common location you can put as many as eight in one multiple mounting rather than installing each in a stand alone mounting A multiple mounting reduces the number of ac power sockets needed to power the MTDMs See the documentation that came with your MTDM for information on the multiple mounting connections 3 14 Modem Pools Modem Configuration Connected to a Dedicated Outside Line The connectivity diagram seen in Figure 3 11 shows modem pool members connected to dedicated outside lines This configuration doesn t require a BIMI FIGURE 3 11 Modem pool members connected to dedicated outside lines Outside line Digital station module Outside tine 1 A 4 pair modular cord connects the MTDM to a jack on an 8 Digital Station 008D Module at the control unit The maximum cable length is 1000 feet 2 Standard RS 232 C connectors and cable connect the MTDM to the modem The maximum cable length is 17 feet
21. AT amp T i MERLIN II COMMUNICATIONS SYSTEM Feature Module 2 Data Communications Guide 1988 AT amp T Issue 2 All Rights Reserved May 1988 Printed in USA NOTICE The information in this document is subject to change without notice AT amp T assumes no responsibility for any errors that may appear in this document MERLIN is a registered trademark of AT amp T To order copies of this document call the AT amp T Customer Information Center 1 800 432 6600 and include the document number 518 600 039 with your order Contents Section 1 Introduction What s in This Guide How to Use This Guide S Data Communications with the MERLIN II System Section 2 Planning Data Options Planning Overview 2 4 omponents of the MERLIN II 5ystem 2 dentifying Line and Station Modules 2 Reserving Station Jacks for Voice and Data Workstations Reserving Jacks for Computer Access and Modem Pools 9 44 Planning Data Hunt Groups 2 20 V aster Fianning Form 9 21 coming Modem Fool Form E Data Hunt Group Form Section 3 Connecting Hardware and Setting Options Installation Overview F imultaneous Voice and Data at Digital Stations Digital Stations for Data Communications Only imultaneous Voice and Data at Analog Stations R Local Host Computer Access 9 Modem Pools What s in This Guide SECTION 1 INTRODUCTION SECTION 2 PLANNING DATA OPTIONS SECTION 3 CONNECTING HARDWARE AND SETTING OPTIONS
22. Among the many optional features you can choose for one or more stations in your system are the following e Voice Announcement to Busy Voice Terminal A person whose voice terminal has this feature can hear an announcement through the speaker even though he or she is on a call To provide this feature you assign the voice terminal two station jacks called a voice voice pair as explained below Digital 7406 voice terminals can t use this feature since they don t receive voice announcements over their speakers e Simultaneous Voice and Data A person whose station is administered for this feature can conduct voice and data calls at the same time To provide this feature you assign an analog voice terminal two station jacks called a voice data pair as explained below Digital stations don t need a second jack to provide simultaneous voice and data capability An analog station with one of these options requires two consecutive analog station jacks on the control unit The jacks are an odd numbered analog station jack and the next higher even numbered analog station jack This requires special wiring See Section 3 of this guide Connecting Hardware and Setting Options NOTE You can assign either of these options to any of the analog stations in your system but you cannot assign both options to the same station Voice Voice Pairs The first odd numbered station jack in the pair provides the analog station s
23. Data Call Using the Keyboard 1 From the PHONE or DATA screen press the DATA ON OFF block or from the DATA screen press the Break key on the keyboard 2 When the oa prompt appears type an asterisk then the intercom number or data hunt group number For example if data hunt group 871 connects you to your in house host computer type 871 5 6 Data Calls with Digital Voice and Data Equipment 3 Press the Return key Call progress messages such as RINGING appear on your screen 4 Check your screen to see whether you ve made a data connection If your call went through you see the message ANSWERED and a D appears between the third and fourth action blocks Follow the standard login or access procedure for the computer to which you re connected If your call didn t go through you see an explanatory message such try your call again later Placing a Data Call Using the Directory 1 If you have a Directory entry for the number you want to call take the appropriate action from the Directory screen Ifyou aren t in Show Mode press the target next to the entry for the data endpoint you want to call If you are in Show Mode press the target next to the entry then press the CALL action block target at the bottom of the screen Call progress messages appear on your screen 2 Check your screen to see whether you ve made a data connection If your call went through you see the message ANSWERED You also s
24. ES messages when they place or receive data calls ABANDONED Appears after the notice of an incoming call if the caller disconnects before the data endpoint answers This message may be seen when the MPDM isn t set for automatic answering ANSWERED Generated when the data endpoint being called answers BUSY For an outside call indicates that the line or line pool the caller selected or the data endpoint being called isn t available For an internal call indicates that the destination data endpoint is already on a call DENIED Appears if the caller enters an invalid dialing sequence DIAL Generated when the caller goes offhook RINGING For an outside call appears when ringing begins For an internal call appears when the data endpoint being called begins alerting TRY AGAIN Appears if a resource needed for the call such as a particular modem configuration isn t available for use UNAVAILABLE Generated during an internal call if the destination data endpoint is not a working data endpoint or if the caller enters the code for an empty data hunt group 5 14 Special information for Placing Data Calls Voice Calls Dialed from a Computer or Data Terminal PROCEDURE FOR PLACING VOICE CALLS EXAMPLES You can dial internal or outside voice calls at the keyboard of your computer or data terminal When you place a call you can specify a particular line or line pool or let the MERLIN II system select the first available line from am
25. IN Il System Planning Overview You can set up your MERLIN II system to provide e Simultaneous voice and data voice only or data only communications at digital and analog workstations Local host computer access Modem pools for incoming and outgoing data calls Data hunt groups for local host computer access and outgoing modem pools The planning required to integrate data communications into your system includes e Making sure you have or have ordered the components needed for the data options you want e Reserving the appropriatestation lacks on analog digital or basic telephone modules to connect the components to the MERLIN II system control unit e Reserving the appropriate outside lines for modem pools on dedicated lines e Making sure you have enough AC power outlets one for each modem or data module if you use stand alone mountings fewer if you use multiple mountings The Planning Forms As you plan data options you record your decisions on the Master Planning Form and the appropriate forms for the particular data options you select The Master Planning Form is provided in both the MERLIN 11 System Planning Guide and the MERLIN 11 System Manual You may record information about data options on The Data Hunt Group Form and Incoming Modem Pool Form provided with this guide Various forms provided with your MERLIN System Manual such as the Call Restriction and Allowed Lists Forms and the System Spe
26. Modules e The 4 Line 8 Analog Voice Terminal 408 Module has four line jacks near the top of the module and eight station jacks on the bottom portion of the module e The 8 Analog Voice Terminal 008 Module has eight station jacks at the bottom e The 4 Line with Touch Tone Receivers 400 w HTR and amp Line 800 modules have line jacks on their top portions e The 12 Basic Telephone 012 Module has 12 station jacks four at the top and eight at the bottom e The digital Station O08D Module has four station jacks at the top and four near the bottom There is a power failure jack for every four outside line jacks on a module Identifying Line and Station Modules 2 5 FIGURE 2 2 The MERLIN II system modules and their jack positions 400 W TTR LINE AND STATION JACK The numbers in Figure 2 2 correspond to the following list of jack functions FUNCTIONS 1 Power failure jacks These jacks are used with basic telephones only In case of a power outage basic telephones plugged into these jacks become operational Do not use MERLIN II system voice terminals as power failure telephones 2 Outside line jacks These jacks are for the outside lines provided by the telephone company You can also connect an optional loudspeaker paging system and or a music source to a line jack 3 Analog station jacks These jacks are for MERLIN II system analog voice terminals analog data devices or accessories only 4 Ba
27. SECTION 4 ADMINISTERING DATA OPTIONS SECTION 5 USING DATA EQUIPMENT FOR CALLS The information in this guide is divided into five sections as described below This section tells what s in the guide and how to use it It also gives an overview of data communications with the MERLIN II Communications System In addition it defines basic terms This section helps system administrators make basic decisions about how to use the data options that the MERLIN II system provides It includes forms for recording those decisions This section explains how to connect data hardware to the control unit and to other equipment in the MERLIN II system It also provides information on setting option switches for data stands data modules and modems This section shows administrators how to use the information on the planning forms to customize the system to meet specific data communications needs This section explains how to handle internal and outside data calls and how to place voice calls from a computer or data terminal It contains separate instructions for people with digital and analog voice terminals What s in This Guide 1 1 How to Use This Guide SETTING UP DATA OPTIONS FOR THE FIRST TIME MAKING CHANGES TO A SYSTEM WITH DIGITAL DATA CAPABILITY MAKING A DATA CALL FOR THE FIRST TIME How to Use This Guide 1 2 This guide to data options is intended as a supplement to the MERLIN II System Manual that you received
28. THE NUMBERED DIAGRAMS The diagrams and descriptions below are typical hardware configurations for a MERLIN II system with voice and data capability They include e A digital station equipped for simultaneous voice and data communications A 7406 voice terminal with a data stand Z703A connected to a data terminal A Personal Terminal PT 510D e A digital station equipped for data communications only e An analog station equipped for simultaneous voice and data communications e Local host computer access e Modem pools for Data calls from a digital data endpoint Data calls to a digital data endpoint Data calls on dedicated outside lines This section gives general instructions for connecting Data Terminal Equipment DTE and Data Communications Equipment DCE to the MERLIN II control unit It also discusses setting data options to ensure that equipment throughout the system is compatible NOTE Compatibility with the PC PBX Connection and other data products will be provided with the documentation for that equipment This section of the guide provides guidelines for connecting data equipment to a MERLIN II system It is intended to supplement not replace the documentation provided with the hardware For detailed installation information consult the appropriate hardware manual The Master Planning Form shows the station jacks on the control unit that should be used for each data hardware configuration in your syste
29. UNT GROUPS 4 6 Data Hunt Groups In Section 2 Planning Data Options you may have grouped digital station jacks together into data hunt groups for more efficient data communications To administer a data hunt group you assign the appropriate digital station jacks to the group or remove them from the group For a data hunt group for local host computer access you administer the station jacks for the Modular Processor Data Modules MPDM connected to the computer For a data hunt group for an outgoing modem pool you administer the station jacks for the Modular Trunk Data Modules MTDM connected to the modems in the modem pool Get your Data Hunt Group Form and follow the appropriate procedure below to set up or change data hunt group s for your system If you re making a change be sure to record the new information on the form NOTE Your console beeps once the MERLIN II system error tone if you try to assign a station jack to a data hunt group when e The jack is on an analog station module The jack has already been assigned to a different data hunt group eThe data hunt group already contains 16 jacks To administer data hunt groups enter administration mode and follow the appropriate procedure below With a MERLIN II System Display Console 1 From the administration menu touch these buttons Daa 2 Dial the group number default 870 through 875 3Touch Enter 4 Green lights appear next to the buttons f
30. a voice terminal and or a data device to the control unit DATA CONNECTIVITY FOR A TYPICAL BUSINESS Figure 1 2 shows how one department of a typical business makes use of the data capabilities the MERLIN II system provides At the brokerage firm of Bye Loew and Zelli the staff of the commodities group use two types of digital workstations connected to the MERLIN II system This arrangement allows them to e Communicate with others in the firm via electronic mail Work with files from the firm s minicomputer at their own terminals Access the minicomputer or their own terminals from outside the office The consultants research assistant and group secretary use a data hunt group to access the firm s minicomputer The consultants and the research assistant use an outgoing modem pool to place calls to the Porknbeans Line and other subscription information services for commodities traders Data Communications with the MERLIN Il System 1 7 FIGURE 1 2 Data connectivity for the commodities group at Bye Loew and Zelli Modem pool for outgoing calls Data hunt group for in house computer Control unit Data hunt group for modem pool Mini computer 7406 with data stand Data terminal FINANCIAL CONSULTANT GROUP SECRETARY 7406 with PT 510D Data data stand 2 terminal FINANCIAL CONSULTANT PT 510D FINANCIAL CONSULTANT 1 8 Data Communications with the MERL
31. allers may need to specify a line or line pool when they place a data call Callers may also want to use the Privacy and System Speed Dial features for data calls Information on selecting lines and using special features for data calls is provided below along with a list of the call progress messages that callers may receive To place an outgoing data call from a digital station you first place an internal call to a modem You then direct the modem to place a call on a particular line or line pool by entering the appropriate line selection prefix as shown in the table below Next you enter a pause and the telephone number What code you use to specify a line or line pool depends on the type of line representation your system has and whether the modem is connected to either of the following e An analog station jack at the control unit through a BTMI e Directly to a basic telephone jack at the control unit And the modem is connected to a basic If your system s line telephone module the representation is Square line selection prefix is And the modem is connected to a BTMI the line selection prefixes are 882 through 889 Behind Switch Pooled with Button Access For the main pool default Pool 9 For other line pools or individual lines Pooled with Dial Access For line pools to which 9 pool access code station has Dial Access 9 or 890 through 899 For other lines or line 88 pools
32. ata calls 14 1 R RINGING message explanation of 5 14_ ______ Ringing options for incoming modem pools specifying Simultaneous voice and data at analog stations 3 7 B 8 4 10 4 12 at digital stations feature procedure foradministering 4 10 4 11 Station definition of Station jack definition of Station jack pairs kndof 2d1 1 1 needfor 2 1 S Station jack section of Master Planning Form completing 2 9 Station jacks See also Analog station jacks and Digital station Jacks analog administering 4 1 for data equipment administering definition of 2 4 voice data pair Station 10 attendant station Switches Dual In line Package DIP DIP on MTDM faceplate 3 15 MPDMoption 310 3 11 MTDM option 3 15 3 16 option on the data stand System components System Speed Dial placing an outgoing data call with System Speed Dial Codes assigning to telephone numbers System Speed Dial form 2 1 1 1 1 T Telephone line hunt group Terminals See Voice Terminals TRY AGAIN message explanation of 5 129 u UNAVAILABLE message explanation of 5 14 Using data equipment for calls 1 1 5 1 5 16 V Voice Announcement to Busy Voice Terminalj2 11 Voice calls dialed from a computer or data terminal 5 15 5 16 procedure for placing Voice terminal definition of 2
33. ave a Data Status button on your voice terminal the green light next to the button goes on whenever a data call is in progress You can program this feature on an available button if you want to be reminded that you have an active data call Follow these steps to program a Data Status button 1 Type or print Data on the label of an available button with lights 2 Dial 33 to enter programming mode In programming mode the voice terminal rings every 5 seconds to remind you that you can t place or receive voice calls 3 Touch the button you want to program 4 Dial 93 5 Dial the intercom number of your voice terminal 6 Dial 00 to return to call handling mode Receiving Data Calls The data stand automatically answers any incoming data calls such as electronic mail messages when Your computer or data terminal is on and The Data Terminal Ready lead is on If you use the Do Not Disturb feature to keep voice calls from ringing at your voice terminal the data stand can still answer incoming data calls You see a message like this on your screen when you receive a data call INCOMING CALL ANSWERED If the caller disconnects you see this message DISCONNECTED With the PT 510D you can type the number or use the Directory feature to place a data call For information on setting up Directory entries see the PT 510D User s Guide Follow the appropriate procedure below to place an internal data call Placing a
34. be used only for local calls to a host computer in the same city If so you can administer the analog jacks of the modem pool members to be toll restricted If you want people to be able to place long distance data calls to specific area codes or exchanges you can assign one or more allowed lists to the analog or basic telephone jacks NOTE Modem pools on dedicated outside lines can t be restricted by the MERLIN II system To administer calling restrictions follow the instructions in Call Restriction and Allowed Lists in Section 2 of the MERLIN II System Manual For security reasons you may not want to give the telephone number of a remote computer to the people who use outgoing modem pools If so assign a System Speed Dial code to the telephone number People dial the 3 digit code to place data calls to the remote computer If you mark the code when you administer it the code rather than the telephone number appears on your reports if you use the Call Report feature To assign codes to telephone numbers of remote computers see System Speed Dial in Section 2 of the MERLIN II System Manual If you use the Automatic Route Selection feature you may want to specify the line pool s that the system uses for outgoing data calls to particular area codes or exchanges If so see Automatic Route Selection in Section 2 of the MERLIN II System Manual Modem Poois 4 5 Data Hunt Groups PROCEDURE FOR ADMINISTERING DATA H
35. bution group QO Yes Q No Station Jack Numbers Lines Line Pools 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Modem Pool Q 2212C Modem QO Other Model Speed Q Analog Jack Q Basic Telephone Jack Pool members in Call Distribution group Q Yes C No Station Jack Numbers Lines Line Pools o 1 o o n5lolmla Al Al Al Al hl Al 2 elol al wo nj oOo H N 3 o E 3 2 E o 2 o 3 U o o T o 3 ol Data Hunt Group Form C Local Host Computer Q Local Host Computer Q Local Host Computer CQ Outgoing Modem Pool Q Outgoing Modem Pool Q Outgoing Modem Pool Q 2212C OU Other Model _ 1 Q 2212C QO Other Model Q 2212C U Other Model Q Analog Jack J Basic Tel Jack Q Analog Jack OQ Basic Tel Jack Q Analog Jack Q Basic Tel Jack Speed Speed Speed C Local Host Computer C Outgoing Modem Pool C 2212C UO Other Model Q Analog Jack U Basic Tel Jack Speed __ 1 1 Q Local Host Computer C Local Host Computer Q Outgoing Modem Pool Q Outgoing Modem Pool Q 2212C UO Other Model C 2212C U Other Model Q Analog Jack O Basic Tel Jack Q Analog Jack Q Basic Tel Jack Speed CO NI Ou AIIN O C1 hl ALO M O OO Data Hunt Group Form 2 27 Installation Overview DIGITAL STATION CONNECTIVITY HOW TO USE THIS SECTION BEFORE YOU BEGIN ABOUT
36. call again later 5 4 Data Calls with Digital Voice and Data Equipment Disconnecting a Data Call You can disconnect a data call by using the Break or the Escape key on your keyboard Which key you use depends on how the disconnect sequence switch switch 5 on the bottom of the data stand is set See Figure 5 1 FIGURE 5 1 A data stand disconnect sequence switch E uma Option rl Switches Do z Le eegenen Enlarged view Follow this procedure to disconnect a data call 1 Perform the appropriate step depending on how your data stand DIP switches are set If switch 5 is set to the right the on position press the Escape key twice within a 2 second period Pause slightly between presses If switch 5 is set to the left the off position press the Break key three times within a 4 second period Pause slightly between presses The message DISCONNECTED appears 2 If the call doesn t disconnect repeat step 1 You may also be able to disconnect a data call by e Pressing the Disconnect button if your computer or data terminal has one e Using a long continuous break more than 3 seconds e Turning off your computer or data terminal e Pressing the Self Test button on the back of the data stand e Turning off DTR from your computer or data terminal Data Calls with Digital Voice and Data Equipment 5 5 WITH A PERSONAL TERMINAL PT 510D Programming a Data Status Button If you h
37. ck the appropriate box or fill in the blank to record modem type jack type and speed to indicate whether the modem pool uses the Group Distribution feature 7 On the Master Planning Form locate the pairs of station jacks that you plan to assign to Modem Pool 1 On the Incoming Modem Pool Form record each pair of station numbers on a separate line in the column headed Station Jack Numbers 8 In the column headed Lines Line Pools record the numbers of the outside lines or line pools that should be assigned to the analog or basic telephone jack in each pair of station jacks 9 Repeat steps 6 through 8 for each incoming modem pool Number your additional pools in turn with 2 3 etc 2 18 Resewing Jacks for Computer Access and Modem Pools MODEM POOLS ON You may want to set up incoming or outgoing modem pools on dedicated DEDICATED OUTSIDE outside lines if LINES You have a large volume of data communications and want to keep the outside lines for your MERLIN II system available for voice calls You use specialized outside lines for data communications You don t have sufficient analog or basic telephone jacks for all the modem pools you want to set up Identifying Station Jacks on the Master Planning Form The first step in planning for modem pools on dedicated outside lines is to enter the appropriate information on the Master Planning Form Follow these steps to reserve digital station jacks for modem pools on dedicated outsi
38. d to the modules you can tell at a glance which jacks are for outside lines and which NOTE The administrator can assign different numbers to lines and stations See Flexible Numbering in the MERLIN II 5ystem If you later replace a module with one of a different type the system continues to operate as though the original module were still in place You must perform a special administration procedure to change your system s line and or station numbers and relabel the jacks accordingly Refer to Section 3 Identifying Line and Station Modules 2 7 Reserving Line J acks OUTSIDE LINE CONNECTIONS EQUIPMENT CONNECTIONS 2 8 Reserving Line Jacks You use the Master Planning Form to reserve line jacks for Outside lines Music on Hold if you use this feature Loudspeaker Page if you use this feature The Line Jacks section of the Master Planning Form has six columns The first and fourth columns headed Line Jack list all the possible line jack numbers 01 through 56 In the columns headed Telephone No or Equipment you identify the outside telephone line or piece of equipment connected to each line jack on your control unit To simplify system administration you should plan to connect your outside telephone lines to an unbroken sequence of line jacks beginning with line jack 01 You should also plan to group your lines together according to type Reserve the line jacks at the beginning of the sequence for your
39. de lines 1 In the Person Location or Function column on the Master Planning Form locate an available jack marked D digital Next to the jack number write IMPP DL M for incoming modem pool pair on a dedicated line using an MTDM or OMPP DL MTDM for outgoing modem pool pair on a dedicated line using an MTDM 2 Repeat step 1 for each modem configuration on a dedicated outside line Completing the Incoming Modem Pool Form If you have incoming modem pools on dedicated lines you need to enter information about those pools on the Incoming Modem Pool Form Follow these steps to complete the Incoming Modem Pool Form 1 Determine the total number of incoming modem pools on dedicated outside lines that you have Keep in mind that only modems of the same type and speed can make up a modem pool 2 Record the number of the modem pool the modem type and the speed in the appropriate places Don t check a jack type and check No to show that the modem pool doesn t have the Group Call Distribution feature 3 Referring to the Master Planning Form record the station numbers of all digital jacks marked IMPP DL MTDM that have modem configuartions with the modem type and speed marked Write the jack numbers on the consecutive lines 4 On the crresponding line under Lines Line Pools write the number of the outside line connected to the modem 5 Repeat step 2 through 4 for each incoming modem pool on a dedicated line in y
40. definition of 1 5 2 3 1 o Z o Z 1 Line Jack section of Master enning Tem completing 2 8 Local host computer access 2 14 3 9 definition of 1 5 I 2 Index Local host interface feature assigned automatically 4 8 procedure for removing Loudspeaker page 2 8 0 0 0 0 0 M Master Planning form EE completing line jack sectio 2 8 completing station jack section 291 212 LL identifying station lacks on line jacks section Messages call progress definition of 1 5 2212C options hardware and software Modem configuration Modem pools 1 administering on dedicated outside lines 2 using MERLIN 11 system lines Modem settings options for with data at analog stations 3 8 Moderns general r PATE for 3 17 Modular Processor LD option switches Modules 008 8 Analog voice terminal description of 008D 8 Digitalstation description o 2 5 1 800 8 Line description of 400 4 Line description of p _ 4 Line J 8 Analog voice terminal description Music on Hold O Option switches See Switches Outgoing modem pools on MERLIN II system lines 2 requirements for 3 Outside datacallsJ5 1 0 outgoing 5 8 5 9 Outside line definition of 15 Outside line jack See Jack outside line P Personal terminal PT 510D options Power ilare jack See Jacks pover failure Privacy with outgoing d
41. dem Pools 2 14 Reserving Jacks for Computer Access and Modem Pools Modem Pools Modem pools are groups of modems and associated equipment used to convert digital data signals to analog data signals or vice versa Signals must be converted in this way for Outside calls to and from digital stations Internal calls between digital and analog endpoints Putting modems in pools makes it easier for users to share a limited number of modems Each modem pool is used exclusively for either incoming or outgoing calls Each modem configuration in a modem pool consists of A Modular Trunk Data Module MTDM with an RS 232 C Interface A 2212C or other compatible modem Where required a Basic Telephone and Modem Interface BTMI BTMIs are required if the modem connects to a jack on an analog module rather than to a jack on a basic telephone module or to a dedicated outside line Modem Pools Using MERLIN Il System Lines Typically modem pools handle calls that are placed and received through the MERLIN II system control unit The lines used for these calls maybe assigned only to members of a modem pool or they may be shared with other stations in the MERLIN II system As Figure 2 3 shows these configuration require one station jack on a digital station module and one station jack on either an analog station module or a basic telephone module FIGURE 2 3 Modem pool for calls through the MERLIN II system control unit Basic telephone
42. dem pools any modem configurations for outgoing calls that have the same station jack type modem type and speed To reserve jacks for outgoing modem pool pairs perform these steps 1 In the Person Location or Function column on the Master Planning Form write OMP 1 MTDM for outgoing modem pool number 1 using an MTDM next to an available station jack number marked D digital 2 Locate a jack marked A analog or B basic telephone to pair with the digital station jack Write OMP 1 in the Person Location or Function column if the jack is a basic telephone jack or write OMP 1 BIMI in the Person Location or Function column if the jack is for an analog telephone jack and a BTMI is required 3 Repeat steps 1 and 2 for each modem configuration that has the same modern type station jack type and speed 4 Repeat steps 1 through 3 for each group of modem pool pairs 5 Record the station number of each analog or basic telephone jack in an outgoing modern configuration on a separate Station Configuration Form The Station Configuration Forms are found in the MERLIN II System Installation and Administration Manual Cross out the words Voice Terminal and write Station above the crossed out words On the spaces provided for identifying button assignments record the lines or line pools to be assigned to the outgoing modem configurations Section 4 Administering Data Options explains how to assign lines to t
43. e at which digital data signals are sent between data communications equipment and or data terminal equipment For example the data rate of a modem that transmits at 1200 bits per second bps is 1200 A device that provides a DCE interface when connected to a 7406 voice terminal for a data terminal or personal computer A device used to convert character information to and or from binary data Designed to transmit signals as a sequence of separate electrical pulses Digital voice terminals such as the 7406 model and digital personal terminals such as the PT5100 can be directly connected only to digital jacks at the control unit Data Communications with the MERLIN Il System 1 5 Digital Data Endpoint Line Jack Local Host Computer Access Modem Configuration Modem Pool Modular Processor Data Module MPDM Modular Trunk Data Module MTDM Outside Line Station Station Jack 1 6 Data Communications with the MERLIN Il System Data communications equipment that receives and transmits digital data signals to the control unit The 7406 data stand the Personal Terminal PT 51OD the MPDM and the MTDM are digital data endpoints A jack that connects an outside line to the control unit A method of connecting digital station jacks to an on site computer for data only calls by MPDMs Some or all of these digital station jacks may be put in a data hunt group The equipment that comprises a member of a modem
44. e lines to the next available modem in the modem pool in round robin order See Group Call Distribution in Section 2 of the MERLIN II System Manualto set up Call Distribution groups 4 4 Modem Pools SPECIFYING RINGING OPTIONS FOR INCOMING MODEM POOLS ASSIGNING CALL RESTRICTIONS ASSIGNING SYSTEM SPEED DIAL CODES USING AUTOMATIC ROUTE SELECTION FOR OUTGOING DATA CALLS Unless you assign different lines to each modem in a pool or use the Group Call Distribution feature you need to specify where the call should ring first Otherwise calls will ring at all the modems in the modern pool simultaneously Set lines for immediate ring at only one of the modems in the modem pool Set lines for delayed ring at the other modem s in the modern pool See Ringing Options in Section 2 of the MERLIN II System Manualto assign Ringing Options to lines connected to modems in modem pools Once a person making an outgoing data call is connected to a modem the administration of the analog or basic telephone jack for that modem determines what types of outside and toll calls are permitted and what line or line pool is used for the call For example someone with an outward restricted voice terminal can place a data call to any endpoint if the modem through which the call is placed isn t restricted You can restrict the types of data calls that can be placed through your outgoing modem pools For example you may want a modem pool to
45. ed Dial Form You use the Master Planning Form to reserve the jacks needed to connect both voice and data components to your control unit To insure that you ll have a fully integrated voice and data communications system this section of the guide shows how to fill out the Master Planning Form for all the stations in your system not just those with data capability Planning Overview 2 1 How to Use this Section of the Guide IF YOU RE FILLING OUT FORMS FOR A NEW SYSTEM IF YOU RE UPDATING THE FORMS FOR A RUNNING SYSTEM 2 2 Planning Overview This section provides General information to help you decide how your system should operate Boxed instructions for recording your decisions on planning forms How you use this section depends on whether you re planning data options for a new MERLIN II system or for a system that has already been administered If you re planning data options for a system that hasn t been administered yet you need photocopies of the MERLIN II system planning forms Make copies of the Data Hunt Group Form and the Incoming Modem Pool Form provided at the end of this section If you don t have copies of the forms provided in either the MERLIN II System Planning Guide or Section 2 of the MERLIN II System Installation and Administration Manual remove the originals and copy them Make sure to copy both sides of all two sided forms and return the originals to their proper place You won t need all these forms f
46. ee a D between the third and fourth action blocks on the Data screen Follow the standard login or access procedure for the computer to which you re connected If your call didn t go through you see an explanatory message such as BUSY then the message DISCONNECTED If this happens repeat step 1 or try your call again later Disconnecting a Data Call To disconnect a data call press the DATA ON OFF block Receiving Data Calls If you re at your desk you hear a tone and see a D between the third and fourth action blocks on the screen The D remains on the screen throughout the data call You can view stored messages by accessing the Data screen The screen shows in progress data calls only If you were away from your terminal when a data call came in you won t know that a message has been stored in the buffer Be sure to check the Data screen for stored messages before you place a data call yourself Otherwise you ll erase any stored messages WITH A COMPUTER OR If you have a personal computer or data terminal that s connected to an DATA TERMINAL SET UP MPDM for data communications only follow the instructions for placing data FOR DATA ONLY calls given in the Modular Processor Data Module User s Guide Data Calls with Digital Voice and Data Equipment 5 7 Outgoing Outside Data Calls PLACING A DATA CALL You use outgoing modem pools to place data calls from digital stations to e Computers or data terminals outside your
47. f you use the Simultaneous Voice and Data feature for analog voice terminals or have modem pools be sure to set the voice terminal type for the analog station jacks For voice terminals with Simultaneous Voice and Data set the higher numbered data station jack to the same voice terminal type as the lower numbered voice jack You must perform this procedure for both jacks in the voice data pair For modem pools with BTMIs identify the station jack to which the BTMI is connected as one ready to receive a voice terminal with flat membrane buttons non BIS HFAI Basic Administration for Analog Station Jacks 4 3 Modem Pools You administer the analog or basic telephone station jacks for modem pools in the same way you administer station jacks for analog voice terminals or basic telephones This includes assigning lines and optional features to station jacks as shown in the administration procedures that follow Perform the first three procedures which are required then carry out any of the optional procedures that apply to your system e Assign lines or line pools to each of the analog or basic telephone jacks for the modems in the pool e Assign the jacks for an incoming modem pool to a Call Distribution Group for better management of incoming calls e Specify Ringing Options for lines assigned to incoming modem pools e Assign Call Restrictions to the analog or basic telephone jacks for the modems in outgoing mode
48. he Break key The DIAL prompt appears on your screen If you have a Data Status button progrummed on your mice terminal the green light next to the button goes on NOTE For the call to go through the Data Terminal Ready DTR from the computer or data terminal must be on Data Calls with Digital Voice and Data Equipment 5 3 3 Type an asterisk then the intercom number or data hunt group number for the digital data endpoint you want to reach For example Data hunt group 871 for local 871 host computer access The data endpoint connected to 25 the digital voice terminal at incon number 25 The data only oe station at 35 intercom number 35 4 Press the Return key Call progress messages such as RINGING appear on your screen If you typed an invalid number you see this message when you press the Return key DENIED DISCONNECTED If that happens repeat steps 2 through 4 with a valid code 5 A message on your screen tells you whether or not you ve set up a data connection If there is no answer the RINGING message stays on your screen Follow the instructions under Disconnecting a Data Call below to break the connection If your call has gone through you see ANSWERED then a prompt such as LOGIN Follow the instructions on your screen If your call can t be completed you see an explanatory phrase such as BUSY or unavailable then the message DISCONNECTED Repeat steps 2 through 4 or try your
49. hese station jacks You need to pair digital station jacks with analog or basic telephone jacks to create modem configurations for incoming calls on MERLIN II system lines You can group into modem pools any modem configurations for incoming calls that have the same station jack type modem type and speed and record this information on the Incoming Modem Pool Form and Master Planning Form NOTE See Modem Pools on Dedicated Outside Lines for information on filling out the Incoming Modem Pool Form for modem pools that don t use MERLIN II system lines Line Assignments You need to assign lines or line pools to the analog or basic telephone jacks for modem pool members so that data calls can come into these jacks Keep these points in mind as you assign lines It s best not to assign the same lines or line pools to voice terminals and to incoming modern pools because the moderns will answer voice calls as data calls Reserving Jacks for Computer Access and Modem Pools 2 17 Lines and line pools assigned to modem pools can also be assigned to other stations in the system However the line or line pool should be set to ring only at the jack for the modern pool member f you want to permit simultaneous incoming data calls to a single telephone number you can have your local telephone company supply a telephone line hunt group With this arrangement one number applies to several lines that you can assign to the members of the
50. ing Data Module Data Rate or Speed Data Stand Data Terminal Equipment DTE Digital Designed to transmit signals as continuous electrical waves Analog voice terminals such as the 10 button and 34 button deluxe models can be directly connected only to analog jacks at the control unit Connects basic telephones and data communications devices such as modems to analog station jacks at the MERLIN II control unit Messages sent to a computer or data terminal from the control unit data module modem or data stand These messages tell the user how calls are proceeding If a call can t go through an explanatory message such as Incompatible Far End appears The master component in the MERLIN II system It manages all call traffic for the system and controls all system responses A device used to transmit binary data to and or from a communication channel A group of digital station jacks that are assigned a common access number When a call is placed to a data hunt group the system checks the jacks in round robin fashion and connects the call to the first one available A feature of a data stand that allows it to communicate with another DCE or DTE see Data Terminal Equipment below device at a rate lower than the rate set for the terminal to which the data stand is connected A general term used in this guide to refer to the Modular Processor Data Module MPDM and the Modular Trunk Data Module MTDM The rat
51. ing calls must have the following characteristics e Touch Tone dialer that can pause and can dial digits 0 through 9 and e Detection of dial tone e Ability to take terminal dialing instructions e EIA lead DSR and RLS on before a call is placed follows DTR In addition to meeting the systemwide requirements a modem used for incoming calls must have the following characteristics e Auto answer feature e Compatible parity and character length with MTDM Administration Overview HOW TO USE THIS SECTION OF THE GUIDE You need to perform certain administration procedures that aren t described MERLIN II System Manual to use digital data communications equipment with your MERLIN II system You use the administrator attendant console the voice terminal at intercom number 10 to perform the administration procedures described in this section of the guide This section shows how to administer data options for systems that contain digital data equipment It describes these administration procedures Administering analog station jacks used for BTMIs in modem pools or for the Simultaneous Voice and Data features Assigning lines and features to incoming and outgoing modem pools Setting up data hunt groups for access to local host computers and outgoing modem pools Adding or removing the local host interface from station jacks Programming Data Status buttons for digital voice teerminals Assigning the Simultaneous V
52. ing the 2212C modem General Requirements for Modems in the MERLIN II System BASIC REQUIREMENTS Modems other than the 2212C modem may work with the MERLIN II system To be used with the MERLIN II system a modem must meet e A set of basic requirements e Specific requirements for the type of modem pool in which it is to be used Guidelines for modem compatibility appear below Note Modems can meet these requirements through fixed features or through options that can be set An option setting may make a modem appropriate for one pool in the MERLIN II system but not for another In order for a modem to work properly in the MERLIN II system it must have the following capabilities e Full duplex operation for switched telecommunications networks e A single speed between 300 bps and 19200 bps e Characters sent in asynchronous binary serial format e ETA RS 232 C Interface e Peak signal level compatible with the MERLIN II system e Modular jack connection for telephone network e Loss of carrier disconnect so that the modem drops received carrier detection EIA lead RLS carrier on e Disconnect if EIA lead DTR data terminal ready goes off e Passing of break character and long space signal e Saving of options on power outage Modem Pool 3 17 REQUIREMENTS FOR OUTGOING MODEM POOLS REQUIREMENTS FOR INCOMING MODEM POOLS 3 18 Modem Pools In addition to meeting the systemwide requirements a modem used for outgo
53. intercom number Calls can t be placed to the intercom number associated with the even numbered jack To reserve pairs of jacks for analog stations that will have the Voice Announcement to Busy Voice Terminal feature do the following 1 In the Station Jack column draw a box around the pair of jack numbers that you plan to assign to each analog station with this feature NOTE You can assign this feature to an attendant position 2 n the Person Location or Function column next to the first odd number of each boxed pair identify the station by person or location 3 In the Person Location or Function column next to the second even number of each boxed pair write VVP for voice voice pair Reserving Station Jacks for Voice and Data Workstations 2 11 REMAINING ANALOG STATIONS 2 12 Reserving Line Jacks Voice Data Pairs The first odd numbered station jack of the pair assigned to an analog station equipped for Simultaneous Voice and Data provides the intercom number for that station Calls can t be placed to the intercom number associated with the even numbered jack Assign pairs of jacks to analog stations that will have the Simultaneous Voice and Data feature as follows 1 In the Station Jack column draw a box around each pair of numbers representing analog station jacks that you plan to assign to these stations NOTE You can assign this option to an attendant station 2 In the Person Locatio
54. ital Voice Terminals 4 9 Simultaneous Voice and Data at Analog Voice Terminals You may have assigned a second control unit station jack to one or more analog voice terminals in your system The second station jack provides a path for data calls so the person at that voice terminal can make voice and data calls at the same time Check your Master Planning Form The boxed pairs of intercom numbers with VDP voice data pair written next to the odd number in the pair identify voice terminals that should have the Simultaneous Voice and Data feature To administer the feature you e Identify the station jacks for that voice terminal as a voice data pair e Identify the type of analog voice terminal BIS HFAI or membrane button in the voice data pair e Program an Auto Answer All button on the voice terminal PROCEDURE FOR Enter administration mode and follow the appropriate steps below to ADMINISTERING THE designate analog station jacks as voice data pairs END DATES Se Sa NOTE Your console beeps once the MERLIN II system error tone if the station jacks you specify can t be administered for the Simultaneous Voice and Data feature You can t assign this feature if e One or both jacks aren t on an analog station module e The jacks have already been assigned as a voice voice pair With a MERLIN Il Display Console 1 From the administration menu touch these buttons E Dua 2 Green lights appear next to the buttons for a
55. l The forms also provide other information about the modem pools such as whether a modem pool is incoming or outgoing and what type of modem is used Each modem configuration in a modem pool includes the following 2212C or other compatible modem e Modular Trunk Data Module MTDM with RS 232 C Interface An MTDM is a DTE device that seines as an interface between the control unit and a modem With the modem it changes digital data signals from the switching facilities to analog signals that can be transmitted over standard telephone lines and vice versa NOTE If the modem is connected to an analog station jack rather than to a basic telephone jack or a dedicated outside line it requires a Basic Telephone and Modem Interface BTMI The diagrams that follow show typical configurations for modem pool members connected to e Basic telephone jacks at the control unit e Analog station jacks at the control unit e Dedicated outside lines lines that aren t connected to the MERLIN II system control unit See General Requirements for Modems in a MERLIN II System for information on using modems other than the 2212C modem in the MERLIN II system Be sure to set the option switches on your equipment as described in MTDM Option Switches and 2212C Modem Options before activating modem pools Modem Configuration Connected to a Basic Telephone Jack The connectivity diagram in Figure 3 9 shows modem pool members connected to
56. location you can put as many as eight in one multiple mounting rather than having each in a stand alone mounting A multiple mounting reduces the number of ac power sockets needed to power the MPDMs See the documentation that came with your MPDM for information on the multiple mounting connections Local Host Computer Access 3 9 MPDM Option Switc hes FIGURE 3 8 MPDM and RS 232 C interface option switch settings 3 10 Local Host Computer Access PIE LONE o Too LL it E 2 E SOEN MPDW Facaplate Option switch The MPDM faceplate has two Dual In line Package DIP option switches one with 10 positions and the other with 12 position as seen in Figure 3 8 In addition the RS 232 C Data Interface Circuit Pack has an 8 position DIP option switch The documentation that came with your MPDMs discusses the function of each switch setting Follow the suggestions below to set switches unless the computer or data terminal to which the data modules connect has different requirements NOTE All option switches on the RS 232 C Data Interface Circuit Pack should be off unless the data device to be connected requires a specific lead The following table lists the option settings for the MPDM faceplate Data Rate Select one speed from 300 to 19200 bps for data calls 300 to 19200 bps If the caller will use a modem pool you must select the same speed the modem uses TRBK If ON TRBK allows for three or more breaks to
57. m Keep the completed form handy for reference as you connect cords to jacks on station modules This section of the guide assumes that all the required station modules have been installed in your control unit It also assumes that you have the components and cables required to assemble and connect the data hardware planned for your system If you don t have the equipment you need contact your equipment supplier or technical consultant Many of the figures in this section illustrate data connectivity for the MERLIN II system These diagrams along with the Master Planning Form the Data Hunt Group Form and the Incoming Modem Pool Form provide a guide for connecting data communications hardware to other equipment and to the control unit The numbers in each connectivity diagram correspond to those of the explanatory notes beneath the figure Installation Overview 3 1 Simultaneous Voice and Data at Digital Stations Digital voice and data workstations are connected to jacks on the 8 Digital Station 008D Modules in the control unit These digital stations require only one control unit jack connection for simultaneous voice and data communications Descriptions of typical digital configurations follow For information on the PC PBX Connection see the documentation for that system The 7406 Voice Terminal with Data Stand You can add data capability to a station with a digital voice terminal such as the 7406 model by adding a data stand l
58. m pools e Assign System Speed Dial codes to the telephone numbers of remote computers e Administer an Automatic Route Selection table to place outgoing data calls on the most appropriate line pool Each of these actions is described below For detailed administration procedures see the appropriate sections of the MERLIN II System Manual NOTE If you haven t already done so follow the steps in Procedure for Setting the Voice Terminal Type later in this section to identify station jacks for BTMIS as ready to receive voice terminals with flat membrane buttons non BIS HFAI ASSIGNING LINES Calls can come into and go out of a modem pool only on the lines that are assigned to the analog or basic telephone jack for that modem pool Check your Station Jack Configuration Forms and Incoming Modem Pool Form to see which lines or line polls should be assigned to each modem pool Then follow the instructions in the appropriate Line Assignments entry for your type of system in Section 2 of the MERLIN II System Manual to make the assignments SETTING UP CALL To use the Group Call Distribution feature you assign the analog or basic DISTRIBUTION GROUPS telephone jack for each modem in an incoming modem pool to a Call Distribution group Then you assign to the group the lines or line pools on which calls are received by the incoming modem pool once you ve administered this feature the MERLIN II system directs each incoming call on thes
59. me point between the voice terminal and the odd even jack pair the voice pair 5 and 4 from the even jack is joined with the other three pairs 4 to 8 5 to 7 to make a complete 4 pair connection to the voice terminal To equip an analog station for simultaneous voice and data communication you need the following Analog voice terminal e General Purpose Adapter GPA e AT amp T DATAPHONE II 2212C modem or other compatible modem with modular connection capability e Data terminal or computer e Cables and connectors for connecting the components The connectivity diagram in Figure 3 6 shows a typical configuration for an analog station with simulta neous voice and data capability Simultaneous Voice and Data at Analog Stations 3 7 FIGURE 3 6 An analog station equipped for voice and data using a jack field Apparatus box with Z601A adapter Analog station module Data Terminal 1 If you have a jack field the 4 pair modular cords running from the two analog station jacks at the control unit terminate at Z601A adapters in an apparatus box of the jack field A wire pair is attached to the Z601A adapter for the odd numbered jack from the next higher even numbered jack to provide a data path in a single 4 pair cable The 4 pair cable runs from the apparatus box in the jack field to a standard wall jack at the voice terminal location The maximum cord length for the connection is 1000 feet If you don
60. modem pool Call Progress Messages See Messag Call Report calls not recorded Call restrictions assigning to modems in a modem pool 4 5 Call Restriction and Allowed Lists forms Centralized programming Changes making to a system with digital data capabilit Components of the MERLIN II system Computer 3 9 setting options for with simultaneous voice and data analog stations making the first making and receiving outgoing line selection privacy with placing an outgoing outside 5 8 5 9 placing from outside the MERLIN II system placing internal with a personal computer or terminal set up for data only a nterna A Da e ona placing using the directory of a PT 510D 5 7 placing using the keyboard of a PT 510D 5 6 H5 7 paan with an analog voice terminal procedure Or procedures for disconnecting with a 7406 digital voice terminal and data sand B8 procedures for placing with a 7406 di dieita oice terminal and data stand 6 receiving 5 6 receiving on a PT 510D receiving with an analog voice terminal special information for5 2 special information for placing using System Speed Dial with 5 149 o Z Data communications equipment definition of 1 5 Z A J JJ with the MERLIN II system 1 3H1 8 1 1 Data connectivity xample l 7 Data hardware connecting setting options Data hunt grou
61. module Digital station module Reserving Jacks for Computer Access and Modem Pools 2 15 Modem Pools on Dedicated Outside Lines You can bypass the MERLIN II system control unit and connect an outside line directly to a modem for use with that modem only Because the line isn t connected to the MERLIN II system control unit calls aren t recorded by the Call Report SMDR feature As Figure 2 4 shows this type of modem configuration requires only one station jack a jack on a digital station module FIGURE 2 4 Modem pools for calls on dedicated outside lines Digital Outside line station module Outside line Instructions for planning different types of modem pools follow Carry out the instructions that apply to your system NOTE The people in your business need to know what modem pools to use for particular data calls and how to access those pools When you ve finished planning your modem pools it s a good idea to prepare a user information sheet on them The sheet should list modem pool access numbers and describe any special considerations for using the modem pools you ve set up 2 16 Reserving Jacks for Computer Access and Modem Pools OUTGOING MODEM POOLS ON MERLIN Il SYSTEM LINES INCOMING MODEM POOLS ON MERLIN Il SYSTEM LINES You need to pair digital station jacks with analog or basic telephone jacks to create modem configurations for outgoing calls on MERLIN II system lines You can group into mo
62. n Location or Function column to the right of the existing entry The completed entry for a station jack in a data hunt group for local host computer access for example would be LHCA MPDM DHG 2 The default code numbers for datta hunt groups are listed on the Data Hunt Group Form as 870 through 875 Those are the numbers users dial to reach the local host computer or modem pool unless different numbers are assigned through Flexible Numbering Follow these steps to identify the station jacks in each data hunt group beginning with the first group a Complete the top of the column by checking the appropriate boxes for a local host curnputer or outgoing modem pool If the data hunt roup is for an outgoing modem pool select the modem type and jack ype Record the data speed a gi b Refer to the Master Planning Form and write in the number of each station jack that you want to assign to the data hunt group maximum of 16 Record each jack number on a separate line NOTE If you re assigning the station jacks for modem pools on dedicated outside lines to a data hunt group record the telephone number of the line next to the station jack number Master Planning Form Line Jacks Default Default Line Line Line Line Jack No Telephone No or Equipment Jack No Telephone No or Equipment 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 CN ECRN
63. n or Function column next to the first odd number in each boxed pair identify the station by person or location 3 In the Person Location or Function column next to the second even number in each boxed pair write VDP for voice data pair Now that vou ve reserved station jacks on the control unit for stations that need special consideration you can reserve station jacks on 4 Line 8 Analog Voice Terminal 408 Modules or on 8 Analog Voice Terminal 008 Modules for any other analog stations in your system To reserve station jacks for the remaining analog stations do the following 1 In the Person Location or Function column identify each station in your system by person or location Note You might not have an analog station for each analog jack on your control unit If so just leave the spaces blank next to those station numbers on the Master Planning form You can t use the station number associated with an analog staion jack for a digital station or basic telephone Basic Telephones If you have any basic telephones reserve jacks for them on a 12 Basic Telephone 012 Module To reserve station jacks for basic telephones do the following 1 Locate station numbers with B in the Jack Type column 2 Inthe Person Location or Function column identify each basic telephone in your system by person or location Digital Workstations You reserve jacks on 8 Digital Station 008D Modules for digi
64. n you assign a digital station jack to a data hunt group the system automatically assigns the local host interface feature to the jack This limits the number of call progress messages that are exchanged between digital data endpoints when a data call is placed If you remove a jack from a data hunt group you must also remove the local host interface Then if you use that jack for a voice terminal with data capabilities or for a personal terminal or computer the user sees all the standard call progress messages on the screen To remove the local host interface feature enter administration mode and follow the appropriate procedure below With a MERLIN Il System Display Console 1 From the administration menu touch these buttons More More Data LocHost 2 Touch the Auto Intercom button for each jack whose status you want to change until the green light shows the appropriate code Green light on station jack has local host interface Green light off station jack doesn t have local host interface 3 Touch the appropriate button if there are other data options that you want to administer or touch Conference to return to the administration menu With a 34 Button Console 1 Touch Message 2 Dial the 4 character code 321 3 Green lights appear next to the buttons for any jacks that have the local host interface feature Touch the Auto Intercom button for each jack whose status you want to change until the green light shows the appro
65. nection is made they log into TapeNet s system and request information on particular companies e Data calls into your MERLIN II system from another location For example Bye Lowe and Zelli s president makes frequent trips to the firm s branch office in Newport Beach He places a data call to the home office each day to read and respond to his electronic mail The methods you use for data communications depend to some extent on the type of voice and data equipment you have This section of the guide discusses placing disconnecting and receiving data calls at both digital and analog workstations As you follow the procedures that apply to your equipment keep in mind that the messages and prompts that appear on your screen during data calls may be different from those used as examples Overview 5 1 Basic Information on Data Calls Consult the table below to see where to find information about data communications with the type of workstation you use If you have e A 7406 digital voice terminal with data stand The Sop eee entry in Data connected to a computer or data terminal Calls with Digital Voice and e An AT amp T Personal Terminal PT 510D Data Equipment An MPDM connected to a computer or data terminal for data calls only An analog voice terminal such as the 10 button Data Calls with an Analog or M button model connected to a computer or Voice Terminal data terminal through a modem A need to place a data call to
66. nection is made and you see the message ANSWERED press the Return or Enter key If the message RINGING stays on the screen disconnect the call and try again later 3 When you have a prompt take the appropriate action For outside lines Type a line or line pool access code if required followed by a comma If you re using a modem connected to a basic telephone jack you must type one of these access codes If your system is pooled type 9 If your system is square type 88 For analog stations If you re calling an analog station with data type the intercom number and skip to step 5 Do not press the Return or Enter key NOTE You also use access codes to select particular lines or line pools for your calls Check your data information sheet if you have one or ask 5 8 Data Calls with Digital Voice and Data Equipment DISCONNECTING A DATA CALL your system administrator what access codes if any you should use when placing data calls See the table in Special Information for Placing Data Calls On the same line type the telephone number for the outside computer or data terminal The telephone number can contain the digits O through 9 asterisk and any MERLIN II System Speed Dial code 60 through 99 If you have a 2212C modem you can use any of the special characters listed below or see the 2212C user s manual for all the special characters If you have a different modem check the
67. ny jacks that are assigned to voice data pairs Touch either Auto Intercom button for the voice data pair until the green lights next to both buttons show the appropriate code Greem lights on station jacks assigned to voice data pair Green lights off station jacks not assigned to voice data pair 3 If you haven t already identified the voice terminal as having raised plastic buttons a BIS HFAI model or flat membrane buttons models without the BIS or HFAI features go to step 1 of Procedure for Setting the Voice Terminal Type below 4 Touch the appropriate button to administer another data option or touch Conference to return to the administration menu With a 34 Button Console 1Touch Message The green light next to Message becomes steady The other lights go off 2 Dial the 4 character code 211 If the system can be administered the green light next to Message remains steady and you hear two beeps 4 10 Simultaneous Voice and Data at Analog Voice Terminals PROCEDURE FOR SETTING THE VOICE TERMINAL TYPE NOTE If the light next to Message flashes you can t perform this procedure right now Take one of these actions Wait for the light to become steady then continue with step 4 Leave administration mode by sliding the T P switch to the center position and try this procedure again later 3 Green lights appear next to the buttons for any jacks that are assigned to voice data pairs Touch either Auto
68. ocal power and a data terminal The connectivity diagram seen in Figure 3 1 shows a typical configuration NOTE Be sure to set the switches as shown under Option Switches on the Data Stand before you connect the data stand to the MERLIN II system FIGURE 3 1 A digital voice terminal equipped for simultaneous voice and data 7406 with data stand Digital station module terminal 1 The 4 pair modular cord running from the jack on the 8 Digital Station 008D Module in the control unit terminates at a standard telephone wall jack at the voice terminal location The maximum cable length is 1000 feet 2 Anac power outlet provides required local power for the data stand The power cord runs from the ac outlet equipped with a power supply to the standard telephone wall jack equipped with a power adapter NOTE If you are using a KS 22911 L1 power supply use a 400 B2 adapter 3 The 4 pair modular cord runs from the local power adapter to the data stand 4 Standard RS 222 C connectors and cable connect the data stand to the data terminal The maximum cable length is 50 feet For more information on installing the data stand see the instructions provided with it 3 2 Simultaneous Voice and Data at Digital Stations OPTION SWITCHES ON Before connecting the data stand to the MERLIN 11 system you need to set THE DATA STAND the switches on the bottom of the data stand to match those of the associated data terminal See Figure 3
69. odate several different types of voice and data workstations Two special features of the MERLIN II system data hunt groups for local host computer access and modem pools allow users to share the data communications equipment needed for internal and outside data calls NOTE Compatibility with the PC PBX Connection and other data products will be discussed in the documentation for those products Definitions of the terms used in Figure 1 1 and elsewhere in this guide are found in Definitions of Basic Terms Section 2 provides a detailed description of the basic components of the MERLIN II system Data Communications with the MERLIN II System 1 3 FIGURE 1 1 Connectivity diagram for system components Analog Voice Terminal Two ports to single 4 pair wiring point Analog E General ANALOG station Purpose VOICE AND 1 DATA module T adapter PUR tug ud Telephone and Modem Interface Outside Line Digital station S Outside Line Host MPDM computer MPDM 7406 with Data data stand terminal Data Hunt Group DIGITAL VOICE AND DATA Data Terminal PC PBX Connection NEEN webw DIGITAL IDATA ONLY Control Unit CA 1 4 Data Communications with the MERLIN Il System DEFINITIONS OF BASIC TERMS Analog Basic Telephone and Modem Interface BTMI Call Progress Messages Control Unit Data Communications Equipment DCE Data Hunt Group Data Meter
70. ode if assigned to your voice terminal For example you type gt 891 to select Pool 891 for the call 5 Type the number you want to call or the System Speed Dial code for the number 6 Press the Return or Enter key The system terminates the data call and switches the call to the voice terminal 7 If your voice terminal has a speaker or a microphone it goes on automatically and you hear the call being placed If not lift your handset to be connected to the call You may find the following examples of voice calls dialed from the keyboard helpful To place an outside voice call to 555 1276 on line pool 891 the caller types v 891 555 1276 and then presses the Enter or Return key To place a voice call to a co worker whose intercom number is 33 the caller types v 7 33 and then presses the Enter or Return key Voice Calls Dialed from a Computer or Data Terminal 5 15 CONSIDERATIONS Keep these points in mind when you place voice calls from your computer or data terminal To generate the Touch Tone character type the pound sign twice Otherwise the system will read the characters that follow the pound sign as a System Speed Dial code or personal Speed Dial code You can t include the wait for dial tone character in the dialing sequence for a voice call Any calling restrictions assigned to the voice terminal apply to voice calls dialed at the keyboard If more than 24 characters are entered in the dial st
71. oice and Data features to analog voice terminals Separate administration procedures are provided for the MERLIN II Display Console and the BIS 34D Console Whether you use this section of the guide by itself or as a supplement to the MERLIN II system manuals depends on the type of system you re administering If You re Administering a New System If you re administering a newly installed MERLIN II system you must set basic operating conditions for the system before you can administer data options Complete instructions for basic administration are provided in the MERLIN II System Installation and Administration Manual If you haven t already clone so get your MERLIN II System Installation and Administration Manual and turn to Section 4 l Administering the System Read the Overview then complete steps 1 through 3 of the administration procedure When you ve finished this basic administration you ll be ready to administer data options If You re Adding Data Options to an Existing System For your convenience this section of the guide includes the procedures for setting analog voice terminal types and assigning the Simultaneous Voice and Data feature to analog voice terminals Therefore you maybe able to add data capability to a running MERLIN II system using just this guide If you need more information refer to Section i Administering the Systema the MERLIN II System Installation and Administration Manual NOTE If you make an
72. oint The voice terminal connected to station jack 01 is called the administrator attendant console and is assigned intercom number 10 On the row for station jack 01 on the Master Planning Form identify the primary attendant station as follows 1 In the Station Jack column write Att next to the preprinted 01 to identify this as an attendant station 2 In the Person Location or Function column write in the name or location of the primary attendant Other Attendant Stations Certain stations in addition to station 01 can serve as attendant positions They are the stations connected to every fourth analog station jack after number 01 on the control unit For example if the first 16 station jacks on your control unit are on analog station modules the possible attendant stations in addition to station 01 are those connected to jacks 5 9 and 13 Your system can have as many as eight attendant stations depending on the number of analog station modules you have Identify other possible attendant stations in your system as follows 1 In the Station Jack column write Att next to the number for every fourth analog station jack after station jack number 01 2 Fill in the Person Location or Function column for the stations you know will be attendant stations when your system is up and running 3 Remove the Att designation from those station jacks that you won t use as attendant stations STATION JACK PAIRS
73. oming modem pool If you have more than one such pool consult your system administrator to select the most appropriate modem pool for your call 5 When you hear a steady tone indicating that a data connection has been made put your modem into data mode Your speaker goes off The green light next to the button for the line or line pool on which you placed the call stays on throughout the dirts call 6 If you re placing an internal call to a digital endpoint through a modem pool press the Break key on your keyboard When you see the DIAL prompt type an asterisk then the intercom number or data hunt group code for the computer or data terminal and press the Return key 7 When a prompt appears on your computer or data terminal screen follow the login or access procedure for the computer or data terminal to which you placed the call DISCONNECTING A DATA To end a data call follow these steps cath 1 Log off from your keyboard 2 Turn off your modem The green light next to the line or line pool button goes off 5 10 Data Calls with an Analog Voice Terminal RECEIVING A DATA CALL You can receive data calls if your modem and your computer or data terminal are on Your modem automatically answers incoming data calls if your General Purpose Adapter is set for automatic answer and vou ve activated the Auto Answer All feature at your voice terminal For example your computer or data terminal may receive and store electronic mail me
74. ong those assigned to your station If your computer or data terminal is programmed with a telephone directory you can use that feature to place voice calls quickly Follow the steps below to place a voice call from your keyboard Be sure to type all numbers and characters on the same line If you make a mistake just backspace to erase the incorrect characters and retype the entry The character may be used to delete the entire line Don t press the Return or Enter key until you ve entered all the information the system needs to place the call 1 Follow the standard procedure to get the DIAL prompt 2 Type v or V to identify this as a voice call 3 If you re placing an intercom call type 7 then go to step 5 4 For outside calls the system automatically selects a line or line pool from among those assigned to your voice terminal or PT 510D as it does when you use the dial pad to place a call If you want to specify a particular line or line pool perform the appropriate step below If not go on to step 5 To place the call on a specific line assigned to your voice terminal type and the line code 801 through 856 For example you type gt 801 to select line 01 for the call If you have a pooled system outgoing calls are placed on the main pool default Pool 9 unless you specify a different line pool or a line for the call To place the call on a line pool other than the main pool type gt and the line pool c
75. or any jacks that are assigned to this data hunt group Touch the Auto Intercom button for each jack whose status you want to change until the green light shows the apprpriate code Green light on station jack assigned to data hunt group Green light off station jack not assigned to data hunt group 5 Touch HuntGrp then repeat steps 2 through 4 for each data hunt group you want to administer 6 Touch the appropriate button to administer another data option or touch Conference to return to the administration menu or leave administration mode With a 34 Button Console 1 Touch Message 2 Dial 3 Dial the code 870 through 875 for the data hunt group you want to administer 4 Green lights appear next to the buttons for any jacks that are assigned to this data hunt group Touch the Auto Intercom button for each jack whose status you want to change until the green light shows the appropriate code Green light on station jack assigned to data hunt group Green light off station jack not assigned to data hunt group 5 Repeat steps 2 through 4 for each data hunt group you want to administer 6 If you have other data options to administer go to step 2 of the procedure for the option you are administering If not leave administration mode by sliding the T P switch to the center position Data Hunt Groups 4 7 The Local Host Interface Feature PROCEDURE FOR ADDING AND REMOVING THE LOCAL HOST INTERFACE Whe
76. or recording data options but you ll probably use them when you plan voice features for your system Read the explanations in this section of the guide then follow the boxed instructions to record information on data options on your Master Planning Form and other forms When you ve finished you can go to your MERLIN II System Planning Guide or MERLIN II System Manual to finish planning your MERLIN II system If you re adding data capability to a MERLIN II system that has already been administered get the existing forms for your system Make copies of the Data Hunt Group Form and the Incoming Modem Pool Form provided at the end of this section Follow the boxed instructions under Identifying Line and Station Modules to identify the modules being added to your system To select data options follow the boxed instructions in Reserving Station Jacks for Voice and Data Workstations Reserving Jacks for Computer Access and Modem Pools Planning Data Hunt Groups When you ve finished planning data options go on to Section 3 of this guide Connecting Hardware and Setting Options Components of the MERLIN II System FIGURE 2 1 Basic MERLIN Il System Components Control unit Power failure telephone Rejs JL Line jacks Station jacks AC power source isle EET COC Analog station voice terminal Digital station Basic voice terminal telephone To network interface If you aren t familiar
77. ough MPDMs to a local host computer The Person Location or Function column contains the phrase LHCA MPDM Some or all of the digital station jacks for the local host computer may be administered as a data hunt group to provide a common access number Setting up local host computer access requires the following Local host computer MPDMs equipped with RS 232 C Interfaces Cables and connectors for connecting the components NOTE Be sure to set the switches on the MPDM faceplates and the RS 232 C Interfaces as described in MPDM Option Switches before activating local host computer access Some computers act as DCE devices and may require an MTDM or special wiring If an MTDM can be used the switch settings are the same as MPDM but you don t need to set auto answer Figure 3 7 shows the connectivity diagram for a typical local host computer access configuration FIGURE 3 7 Connectivity for local host computer access Digital Local station host module computer 1 The 4 pair modular cord running from the jack on the 8 Digital Station 008D Module at the control unit terminates at a standard telephone wall jack at the MPDM location The maximum cable length is 1000 feet 2 A 4 pair modular cord connects the MPDM to the wall jack 3 Standard RS 232 C cables and connectors connect the MPDM to the local host computer The maximum cable length is 17 feet NOTE If a number of MPDMs are to be connected at a common
78. our system Reserving Jacks for Computer Access and Modem Pools 2 19 Planning Data Hunt Groups CONSIDERATIONS FOR SETTING UP DATA HUNT GROUPS 2 20 Planning Data Hunt Groups Data hunt groups are groups of digital station jacks with a single access number These jacks provide access through a data module to A local host computer An outgoing modem pool When someone dials the number for the data hunt group the MERLIN II system checks the jacks in round robin order and directs the call to the first available jack in the group It generates a busy message if all the jacks in the group are in use Keep these points in mind as vou plan data hunt groups The modem configurations in outgoing modem pools have to be interchangeable They must have the same modem type and speed setting since callers won t know which station jack they are accessing when they dial the data hunt group number for the outgoing modem pool You can set up data hunt groups for outgoing modem pools on dedicated outside lines But you can t place outgoing modem configurations that use dedicated outside lines in the same data hunt group as modem configurations that use standard MERLIN II system lines Toreserve jacks on digital station modules at the control unit for data hunt groups follow these steps 1 On the Master Planning Form identify each station jack that you re assigning to a data hunt group Write DHG for data hunt group in the Perso
79. p considerations for setting definition of planning procedure for administering Data HuntGroupform 227 3 31 1 1 11 j Data metering definition of Data module definiionof l Data options planning setting up for the first time Data rate or speed definition of Data stand definition of Connecting hardware and setting options procedures for programrning Connectivity diagram for system components roeram on voi i Control unit definition of 1523 Dala terminal Control Unit Jacks See Jacks D Data call with an analog voice terminal basicinformationfor 5 2 Cd call progress messages with 5 14 to digital stations from outside the MERLIN II system 5 12 with digital voice and data equipment disconnecting an outgoing outside 5 9 disconnecting from outside the MERLIN II system disconnecting on a PT 510D45 7 disconnecting with LI CHEESE ERIS an analog voice terminal procedure for DENIED message explanation of DIAL message explanation of Digital definition of Digital data endpoint definition o 5 3 Digital station definition of 2 Di Digital station jack See Jack digital station Digital stations for data communications onl ES Do Not Disturb feature with data calls 5 6 Index I I F Form Call Restriction and Allowed Lists Data Hunt Group 2 1 2 2 3 12 Incoming Modern Pool Hope
80. priate code Green light on station jack doesn t have local host interface Green light off station jack doesn t have local host interface 4 If you have other data options to administer go to step 2 of the procedure for the option you are administering If not leave administration mode by sliding the T P switch to the center position 4 8 The Local Host Interface Feature Data Status Buttons for Digital Voice Terminals PROCEDURE FOR PROGRAMMING DATA BUTTONS If a digital voice terminal has a Data Status button the green light next to the button goes on whenever a data call is in progress The light is off whenever the digital data endpoint is idle Users can program Data Status buttons on their own voice terminals b following the instructions given in Section 5 Using Data Equipment for If you prefer to assign this feature yourself perform the procedure below Use the Centralized Programming procedure dexrived in Section 2 of the MERLIN II System Manual or follow the steps below to assign this feature to buttons on digital voice terminals 1 Label an available button Data 2 Dial 33 to enter programming mode In programming mode the voice terminal rings every 5 seconds to remind you that you can t place or receive calls 3 Touch the button you want to program 4 Dial 93 5 Dial theintercom number of the voice terminal 6 Dia 00 to return the voice terminal to call handling mode Data Status Buttons for Dig
81. ring the call is denied The characters and space are ignored but counted when determining the maximum dial string length A comma causes the system to pause for 1 5 seconds when dialing out digits A percent sign causes the system to change to Touch Tones if dialing on an outside line set to rotary 5 16 Voice Calls Dialed from a Computer or Data Terminal Index A ABANDONED message explanation of 5 14 1 Administering data options data options to_an existing s a new system Administration overview 4 1 number 10 Analog definition of Analog station definition of Analog station jack See Jack analog station ANSWERED message explanation of 5 14 Attendant station 10 as central administration point Attendant station locating 2 10 other than intercom 10 Auto Answer AU button Automatic numbering o Automatic Route Selection using for outgoing data calls B Basictelephone definitionof 2 5 1 1 1111 Basic telephone jack See Jack basic telephone Basic Telephone and Modem Interface definition of not required when modem connected to dedicated outside line 3 15 not required with modem connected to a basic telephone jack 3 13 required with modem connected to an analog station jack BUSY message explanation of Call Distribution Group assign jacks for modems in es pneu or programming 4 2 control unit jacks 2 7
82. rotary telephone Basic telephones in regular use are connected to basic telephone jacks on the control unit Basic telephones used exclusively as Power Failure Telephones are connected to power failure jacks on line modules on the control unit Station Jacks The station jacks are those jacks on the modules in the control unit that connect stations to the system The system can accommodate up to 72 responding stations 2 4 Components of the MERLIN Il System Identifying Line and Station Modules TYPES OF MODULES During this first phase of planning you ll be deciding how you want voice and data components connected to jacks on the MERLIN II system control unit and recording your decisions on the Master Planning Form The jacks on the control unit modules provide points of connection for the system s outside lines and stations e The system s outside telephone lines connect to line jacks as do loudspeaker paging equipment and the music source for Music on Hold if your system has these options e Data devices voice terminals and basic telephones connect to station jacks The first step in planning your system is to decide what line and station modules will appear in each slot in your control unit The various types of modules are described below and shown in Figure 2 2 An explanation of how the MERLIN II system assigns numbers to lines and station jacks on modules is found under Automatic Numbering of Jacks on Line and Station
83. sic telephone jacks These jacks are for basic telephones only 5 Digital Station jacks These jacks are for digital voice terminals or data devices only Line and station modules must be installed in slots on the control unit sequentially from left to right with no empty slots left between modules Slots to the right of the last module can be left empty Figure 2 1 shows a typical module installation On the drawing labeled Module Location on the Master Planning Form identify the type of module in each slot on your control unit by writing in the module type such as 008D above the slot number Keep in mind that the module in slot 1 of the basic unit must be a 4 Line 8 Analog Voice Terminal 408 Module or an 8 Analog Voice Terminal 008 Module 2 6 Identifying Line and Station Modules AUTOMATIC NUMBERING OF JACKSON LINE AND STATION MODULES When you turn the power on at the power supply module the system scans the modules from left to right and from bottom to top As it does so it identifies the type of module installed in each slot in the control unit Beginning with line 01 and station 01 the system numbers the line jacks and station jacks from the bottom to the top of each module and from left to right Labels for the control unit jacks are provided with the system The station jack labels are numbered 01 through 88 The line jack labels are numbered 01 through 56 Once the control unit is assembled and these labels affixe
84. ssages that you can read at your convenience On your voice terminal the green light flashes next to the line button for an incoming data call until the modem answers the call Data Calls with an Analog Voice Terminal 5 11 Data Calls to Digital Stations from Other Locations PLACING A DATA CALL DISCONNECTING A DATA CALL You use incoming modem pools to place data calls to digital stations from outside your MERLIN II system For example you may call the host computer connected to your company s MERLIN 11 system from your home Follow these steps to place a data call to an incoming modem pool 1 Select the most appropriate incoming modem pool if you have more than one Consult your data information sheet or ask your system administrator which is the best modem pool for the call Dial the telephone number of the incoming modem pool Your modem generates call progress messages or tones When you re connected to the incoming modem pool follow the same steps you use to place an internal data call end a data call into your MERLIN II system follow these steps Log off from your keyboard Perform the procedure you use to disconnect internal data calls Hang up your telephone or disconnect your computer from the telephone line 5 12 Data Calls to Digital Stations from Other Locations Special Information for Placing Data Calls LINE SELECTION If your system has several lines or line pools available for data calls c
85. stem If your system has loudspeaker paging write paging system next to the number of the line jack used to connect paging equipment to the system Reserving Statio n J acks for Voice and Data Workstations You must reserve station jacks on the Master Planning Form for Analog voice terminals Basic telephones Digital workstations used for voice and data or for data communications only NOTE You also reserve station jacks for any devices such as data modules modems and BTMIs that are used for local host computer access and outgoing and incoming modem pools Reserving Jacks for Computer Access and Modem Pools which follows explains how to plan for these data options The Station Jacks section of the Master Planning Form lists the numbers 01 through 88 for all possible station jacks on the control unit You record the jack type for each station jack on the modules in your control unit A for analog D for digital or B for basic telephone Next you identify by person location such as mail room or function such as incoming modem pool the station connected to each station jack on your control unit STATION JACK TYPE The first step in filling out the Station Jacks section of the Master Planning Form is to identify the type of jack that each station number represents The Module Location drawing shows the order in which modules containing analog digital and or basic telephone station jacks are installed in
86. t have a jack field the 4 pair modular cords running from the two analog station jacks in the control unit terminate at a standard wall jack at the voice terminal location The maximum cord length from each analog station jack is 1000 feet See the MERLIN II System Installation and Administration Manual for more information on wiring methods that connect a second voice data path to one station 2 The 4 pair modular cord that comes with the voice terminal connects the voice terminal to the wall jack 3 The connection from the voice terminal to the GPA is another 4 pair cord that comes with the GPA 4 A standard 2 pair modular connector cord runs between the GPA and the modem 5 Standard RS 232 C connectors and cable connect the modem to the data terminal or computer The maximum cable length is 50 feet EQUIPMENT OPTIONS Set up the equipment for simultaneous voice and data communications at an analog station as follows 1 Administer the paired analog station jacks for the Simultaneous Voice and Data feature 2 Put the GPA in the Auto mode 3 Consult the lists of option settings provided in the documentation for the modem and the data terminal or computer Set the options to be compatible with the settings on the data device with which the user will be communicating 3 8 Simultaneous Voice and Data at Analog Stations Local Host Computer Access Your Master Planning Form identifies the station jacks that should be connected thr
87. tal workstations such as the e 7406 voice terminal with data stand for voice and data communications e PT 510D for voice and data communications Modular Processor Data Module MPDM connected to a data terminal or personal computer for data communications only NOTE The 7406 voice terminal with data stand requires a local power supply See Section 3 of this guide Connecting Hardware and Setting Options tor details To reserve station jacks for digital workstations do the following 1 Locate station numbers with D in the Jack Type column 2 In the Person Location or Function column identify each digital station in your system by person location or function Add the notation DO data only for any digital stations used for data communications only NOTE The MERLIN II System Installation and Administration Manual describes how to plan Flexible Numbering of lines and stations and how to assign alphanumeric labels If you are considering using these features see Section 2 Planning the System for instructions on completing the Master Planning Form and completing the Flexible Numbering form Reserving Station Jacks for Voice and Data Workstations 2 13 Reserving J acks for Computer Access and Modem Pools If you want your system to have local host computer access or incoming or outgoing modem pools you need to reserve station jacks for these data options Local Host Computer Access Local host compu
88. ter access is a method of connecting digital station jacks on the MERLIN II system control unit to the EIA RS 232 C ports of an on site computer This connection is made through Modular Processor Data Modules MPDMs MPDMs convert the digital data signals sent through the control unit to EIA RS 232 C data signals that the computer can receive and vice versa Users access the computer by placing a data call to a station jack that you ve designated for local host computer access If you have as many computer access station jacks as users or if people need to be sure of having access to the computer at any time you can give each person a different station number to call However if many people share a computer you may prefer to assign some or all of the station jacks to a data hunt group with a single access number see Planning Data Hunt Groups Toreserve jacks on digital station modules at the control unit for local host computer access follow these steps 1 Determine the total number of station jacks you re going to use for access to a bcal host computer Keep in mind that you need an MPDM for each jack 2 On the Station Jacks section of the Master Planning Form locate that nurnber of available digital station jacks 3 In the Person Location or Function column for each jack number write LHCA MPDM for local host computer access using a Modular Processor Data Module 2 14 Reserving Jacks for Computer Access and Mo
89. ternal Data Calls WITH A 7406 DIGITAL VOICE TERMINAL AND DATA STAND How you place a data call from within the MERLIN II system depends on the type of data endpoint you re calling and where it s located e You place internal calls to other digital data endpoints directly by dialing their intercom or data hunt group numbers e You place outside calls and calls to analog stations in your system through outgoing modem pools To call a remote host computer for example you dial number of the appropriate outgoing modem pool or the station number of a specific outgoing modem pool member Once you re connected to a modem you have the modem dial the telephone number of the host computer The way you place calls to other digital data endpoints in your system depends on the type of voice and data equipment you have To place internal digital data calls such as calls to your company s host computer or another digital station follow the set of procedures below that applies to your equipment The procedures that follow show how to e Place an internal data call e Disconnect a data call e Program a Data Status button on your voice terminal Placing a Data Call Follow the steps below to place a data call Keep in mind that you maybe able to store numbers for data calls if your computer has a telephone directory or if your data terminal has programmable feature buttons 1 If your computer or data terminal is off turn it on 2 Press t
90. tion The maximum cord length for this connection is 1000 feet 2 A 4 pair modular cord connects the MPDM to the wall jack 3 Standard RS 232 C connectors and cable connect the MPDM to the data terminal The maximum cable length is 17 feet NOTE If a number of MPDMs are to be connected at a common location you can put as many as eight in one multiple mounting rather than installing each in a stand alone mounting A multiple mounting reduces the number of ac power sockets needed to power the MPDMs See the documentation that came with your MPDM for information on the multiple mounting connections 3 6 Digital Stations for Data Communications Only Simultaneous Voice and Data at Analog Stations The Master Planning Form shows which analog stations should have simultaneous voice and data capability The numbers of the station jacks to which each of these stations should be connected are boxed on the form Note that the jack pairs are consecutively numbered jacks on the same 4 Line 8 Analog Voice Terminal 408 Module or 8 Analog Voice Terminal 008 Module Each pair includes an odd numbered jack and the jack with the next higher even number such as jacks 15 and 16 The fundamental wiring scheme that joins the required pairs from each jack into one 4 pair cord is indicated in the wiring diagram of Figure 3 5 FIGURE 3 5 Wiring diagram 4 pair connection from odd even adjacent ports oo 000 000 65432 1 87654321 54 Odd Even At so
91. ure described in Section 2 of the MERLIN II System Manual or follow the steps below to program buttons 1 Label the button Auto Answer All 2 Slide the T P switch to P In programming mode the voice terminal rings every 5 seconds to remind you that you can t place or receive calls 3 Touch the button you want to program 4 Dial 75 5 Slide the T P switch to the center position 4 12 Simultaneous Voice and Data at Analog Voice Terminals Overview HOW TO USE THIS SECTION OF THE GUIDE Your voice and data communications equipment is setup to allow simultaneous voice and data calls through the MERLIN II system For example you can make a data call to a host computer then place or receive voice calls without interrupting your data call You can place e Internal data calls to a computer or data terminal connected to your MERLIN II system For example the personnel files for Bye Loew and Zelli are stored in the brokerage firm s minicomputer To update the files the office manager places a call from her terminal to the data hunt group for the minicomputer When the system connects her to an available port on the minicomputer she logs in then opens the appropriate file e Outside data calls to a host computer in another location For example financial consultants at Bye Loew and Zelli often call TapeNet a stock market information service They place these calls through a modem pool for outgoing calls When the data con
92. ures Simultaneous Voice and Data at Digital Stations 3 5 Digital Stations for Data Communications Only Your Master Planning Form identifies any stations where personal computers or data terrninals are connected to digital station jacks on the control unit through Modular Processor Data Modules MPDMs for data communications only The Person Location or Function column contains the phrase DO MPDM An MPDM is a device that converts digital data signals sent through the control unit to ELA RS 232 C data signals that the computer can receive and converts the computer s sending signals back to digital data The following equipment is required for a digital station equipped for data communications only Modular Processor Data Module MPDM equipped with an RS 232 C Interface Data terminal or computer Cables and connectors for connecting the components NOTE Before you activate these stations set the switches on the MPDM faceplate and the RS 232 C Interface see MPDM Option Switches under Local Host Computer Access Figure 3 4 is a connectivity diagram that shows a typical configuration for data communications only at a digital station FIGURE 3 4 A digital station equipped for data communications only Digital station module Data terminal 1 The 4 pair modular cord runs from a jack on the 8 Digital Station 008D Module at the control unit to a standard telephone wall jack at the data terminal loca
93. witches on the MTDM all the switches are set to the OFF position except switches 3 and 10 e Inthe set of 12 switches on the MTDM all the switches are set to the OFF position except switch 4 e All 8 switches on the RS 232 C interface circuit pack are set to the OFF position unless the data device to be connected requires a specific lead The following settings may have to change n order to meet requirements for different outgoing modem pools e The speed switch The switch marked OFF or PRTY e The switch marked O EV or I O NOTE The KYBD option would change in addition to the options above if the MTDM was used in an incoming modem pool 2212C Modem Options You can set both hardware and software options for the 2212C modem The default settings for these options are listed in the manual provided with your 2212C modem Most of these default settings are correct for use in the MERLIN II system Leave the hardware options in the default positions This provides the proper lead sequence used by the MERLIN II system You need to change two of the default software options for the 2212C modem to use it ina MERLIN II system as follows mn e Set the far end sends first I option to n D Set the received space disc 4 option to n All other default settings for the 2212C modem are correct for use in the MERLIN II system See the manual provided with the modem for detailed information on installing and us
94. with the MERLIN II system study Figure 2 1 Then read the definitions of basic terms that follow Control Unit When the system is installed modules containing a power source a processor and jack connection for outside lines MERLIN II system telephones and other devices are mounted on a carrier The resulting assembly is called the control unit e Line Jacks The line jacks on the control unit modules connect outside lines or optional paging or music equipment to the system The system can accommodate up to 56 outside lines Voice Terminal A voice terminal is a programmable MERLIN II system telephone Components of the MERLIN Il System 2 3 Station A station is the endpoint of any connection within the MERLIN II system It can be a voice terminal a basic telephone a General Purpose Adapter GPA a modem a data terminal or a personal computer Analog Station An analog station is one with an analog voice terminal data device and or accessory Analog voice terminals such as the 10 button 22 button and 34 button models can be directly connected only to analog station jacks on the control unit Digital Station A digital station is one with a digital voice terminal or data device Digital stations such as the 7406 voice terminal and the Personal Terminal PT 510D can be directly connected only to digital station jacks on the control unit Basic Telephone A basic telephone is a standard Touch Tone or
95. y changes to system settings or features such as Call Restriction while you re administering data options be sure to record those changes on the appropriate planning forms Administration Overview 4 1 INFORMATION FOR USERS FORMS FOR DATA OPTIONS 4 2 Administration Overview Once you ve administered the data options for your system be sure to give the people in your business the information they need to select modem pools access a local host computer Which forms you use to administer your system depends on the particular data options you ve selected Get out the forms you completed for Section 2 of this guide and review the data options you chose Then perform the appropriate administration procedures for your system Basic Administration for Analog Station J acks When you administer a MERLIN II system you assign operating conditions lines and features to the station jacks to which voice terminals are connected In a system with digital data capability you also administer station jacks for data equipment such as modem pools Keep these points in mind as you administer data options e There are special requirements for administering analog station jacks to which Basic Telephone and Modem Interface B TMI devices are connected If you have modem pool members that use BTMIS follow the guidelines in Administer Basic Telephones in Section 4 of the MERLIN II System Installation and Administration Manual e I
96. your control unit Keep in mind that station jacks on these modules are numbered from the bottom to the top of each module and from left to right across the control unit You ll note that the first eight jacks are already identified with an A on the form This is because the module in slot 1 must be a 4 Line 8 Analog Voice Terminal 408 module or an 8 Analog Voice Terminal 008 Module In the Jack Type column record the jack type for each station jack o your control unit A for analog D for digital or B for basic telephone Reserving Station Jacks for Voice and Data Workstations 2 9 Analog Stations ATTENDANT STATIONS 2 10 Reserving Line Jacks Filling out the Station Jacks section of the Master Planning Form for analog stations basically consists of assigning intercom numbers to stations by matching station jack numbers with people locations or functions But the following analog stations require special consideration e Attendant stations e Stations with the Simultaneous Voice and Data feature Stations with the Voice Announcement to Busy Voice Terminal feature Attendant stations are voice terminals that are specially administered for call handling and other duties of telephone attendants such as receptionists Only analog voice terminals can be attendant stations Station 10 In every system the station connected to station jack number 01 is the primary attendant position and the central administration p

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