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Iridium Pilot Installation Guide

1. IN3Wn2OG GNIHL A n I p SNOILODAISNI INNOW d HS 10119 WnICII 6121 89315 343H GNNOdWOD 22195 AlddV 6 59315 ho 5 C C 1 9vd Qavogsavis QavOgsavis O 3SnIONOG NOL VIN3IIO INNOW 3GIS dIHS 1 LNNOW 3GIS dIHS 1534405 1508 OLNI N31IHOIL 11 OLW NO 6 SXIHSYM N33MI38 318 ANNONS HOVLLV 33HSVM JHL NI IN3GIA3 SI NOISS33 dWOD TINN S1109 304 SHLINOAOL SITO8 338HL ONINIVW3a 303 cL 5315 193434 AWaaY 3WOG OLNI N3IHOIL QNVIS 3HLHODOSHI 1108 Q33vd3sld JANS OL O3ainiOId ION Z1 GNNOdWOD 3ZI3S 1NY AlddV M3HSYM 3o V4 GTDOHS YSHSVM NOILV 1OSI IHL 1VI3W 01 1108 Qv3H UJUO XOLW NY OINO 5 si3HSv M NOLLY 1OSI NY 6 33HSYM 3201 3HL Q3 VMOL ONILNIOd 3S V8 3HL NO MOV 3HL ONVIS 3HL OINO 3AOQV3 32 Vd 3WOQV3 WOLLOS NO NOI23NNOO JHL OLNI 318 v2 3HI Ofl1d ONVIS JHL NI dOL 3 HONOAHL dN 31OH JAIS SLI HONOSHL YO GNVIS JO WOLLOS Q33n1Old LON 318 v2 VIVG 43MOd 3HL ILNON
2. Iridium Pilot Installation Guide www iridium com info iridium com toll free 1 866 947 4348 phone 1 480 752 5155 gt iridium Iridium Pilot Installation Guide Version 1 Effective January 2012 Notice Export Compliance Information This product is controlled by the export laws and regulations of the United States of America The U S Government may restrict the export or re export of this product to certain individuals and or destinations iridium For further information contact the U S Department of Commerce Bureau of Industry and Security or visit www bis doc gov Disclaimer Every effort has been made to ensure the correctness and completeness of the material in this document No company shall be liable for errors contained herein The information in this document is subject to change without notice No warranty of any kind is made with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose See Legal Notices on page iii Limited Warranty and Limitations at Appendix E and the Iridium Pilot User Manual Iridium the Iridium Logo Iridium Pilot and any other trademark service mark referred to or displayed in this document are trademarks or registered trademarks of Iridium Satellite LLC Copyright 2012 Iridium Satellite LLC All rights reserved version BIM1201 Legal Notices This Installation Gui
3. 60 3 mm 2 38 in min pole diameter The ADE is supplied with an aluminum adaptor bracket used to couple the ADE to the mast and provides an access hole to allow the circular connector to pass thru the bracket and connect to the ADE A detail of the adaptor is included herein to allow the mast to be fabricated with a matching bolt pattern Note the bolt pattern on the mast should form a sguare with two holes forward and two aft and NOT a diamond pattern with a single hole forward and aft Galvanic Corrosion Protection Note that the ADE base plate and the mounting adaptor bracket are constructed out of aluminum In most installations the unit will be mounted on top of a steel stanchion This transition area of dissimilar metals provides for the potential of galvanic corrosion For corrosion to occur there must be an electrical path and an electrolyte seawater The dissimilar metals and the seawater create a very low voltage battery with the steel acting as the cathode and the aluminum acting as the anode The battery action causes an ionic transfer of material from the anode to the cathode This will cause the aluminum to corrode and dissolve at an accelerated rate There are two actions the installer can use to prevent this corrosion See Appendix E for an assembly drawing detailing the installation of the ADE with recommended galvanic isolation 1 Create an electrical isolation barrier between the ADE base plates and mounting bracket or mast
4. Blasting Areas blasting area or in areas posted Turn off two way radio Obey all signs and instructions Failure to do so could result in serious injury or death To avoid interfering with blasting operations turn your device OFF when in a 3 Overview of Operation Iridium s constellation consists of 66 low earth orbiting LEO cross linked satellites operating as a fully meshed network and supported by multiple in orbit spares Iridium has gateways in Arizona and additional telemetry tracking and control facilities in Canada and Norway It is the largest commercial satellite constellation in the world Iridium Pilot Installation Guide Figure 2 NOILSNGOUYLNI L An Iridium Pilot voice or data call is received by the closest satellite to the device s current location anywhere on the Globe The traffic is routed through the meshed satellite network and lands at the Alaska Ground Station and is then routed over terrestrial networks to the Gateway in Arizona At the gateway traffic is converted back to internet protocol IP and voice depending on call type and delivered to the IP cloud or the public switched telephone network PSTN Figure 3 K Band K Band y Iridium Pilot Installation Guide 5 6 Iridium Pilot Installation Guide Section Il INSTALLATION 4 Broadband Subscriber Unit Components 1 Above Decks Equipment ADE The ADE provides the communication connection between t
5. File View Antenna Settings Help Start Reset es 21 stofi z Avmwndow i0 Average Peak Window Size 10 Completed Scans 1 Current Channel 15 Selected Channel 93 2 scans Selected Antenna All Eauipment ID IMEI Unknown IMEI The final plot simulates how RADAR might appear on a site survey A definite periodic structure can be seen with peaks and valley repeating every 10 channels or about every 3 5 seconds since the channels area sampled once every 0 35 seconds this repetition is most likely the RADAR antenna rotation rate and will change as the radar sweep changes The larger two valleys located at channels 50 and 190 are more a function of the RADAR PRF pulse repetition frequency and pulse width Actual RADAR interference may look quite different from this example but the elevated noise floor will cause the ADE to function poorly or not at all Switching the suspected RADAR to standby will return the noise floor to below 120 dBm if this is the actual cause of the interference Iridium Pilot Installation Guide SSDIGNAddV S 61 By collecting plots from several potential sites the installer can choose the location that presents the least amount of interference and will provide normal Iridium service to the end user Figure 26 File View Antenna Settings Help Sot rore 55 5 np E IE 5 APPENDICES Additional information about the Site Survey Tool Aslongasthe
6. Once you change the LAN configuration and press the Update IP Configuration button the IBSU will reboot to apply the configuration changes this will drop any calls Once the IBSU has rebooted any connected network devices may take up to 10 minutes to automatically obtain new settings During this switch over time the network devices may not be able to communicate with the IBSU or and duplicate IP address settings can occur If you change the LAN settings it is advisable to reboot any attached devices to avoid this issue Note The LAN Settings can be reset to the factory defaults using the reset switch on the BDE Iridium Pilot Installation Guide NOLLVYNDIANOD 27 28 Iridium Pilot Installation Guide Section IV TROUBLESHOOTING 12 Fault Overview Problems with Iridium Pilot can be grouped together in several classifications 1 Fundamental problems where the unit will not function locally over the Ethernet port no diagnostic page access or the telephone lines are non functional a Check the LED status and follow the fault tree i Possible power supply issue ii Possible ADE BDE interface cable issue 2 RF Network Problem Local communications over the Ethernet port works but connections to the internet and the PSTN are non functional a Check LED status and status and diagnostic pages and follow the fault tree i Possible SIM card issue ii Possible GPS issue iii Possible unit black listed a
7. QNVIS 30 401 NO 13359 NOL OSI NY 32V ld SNOILONALSNI 3S3HL MOT38 OL ONIGNODDV INNOW 3QlS dIHS 144315 38 ISNW 3SV8 IWOQYA NO ILON ONILNNOW 3woagvu NALHOILYIAO OL LON ONDIVL MIND LAN WYT JHL ISNIVOV LAN N3IHOIL ONINSAL WOX INN WYT 3HLONILN3A33d SETO ANOJ 304 SY3HSWM NOILY1OSI JHL NI IN3QIA3 SI NOISS33IdWOO SLAN WYT 3HL S1709 333IHL ONINIVW3M JHL NOS 8 7 4315 LV3d3N 2 LAN Y NO QV33HL 1HOLL 33ONH 9 LAN WYT Y NO QV3slHL 1SOd ONIOVJ 3GIS 3388013 FHL N3HSYM NOILYTOSI SBHLONY NO JANS 1SOd ONILNNOW S dIHS JHL NI 31OH QNVIS NI 101 HODOSHU ATRW3SSY 1108 IANS ONILOVINOD 1V I3W SLI 7 1108 Qv3H OLW NY OLNO S 33HSY M NOILY 1OSI GAGNO 3N33ldO3N Y IANS NMOG C3L1O1S JHL HLM ASVO NOLLV TOSI JHL OINO 2 GNVIS 32v 1d 8 1504 S dlHS JHL OINO 3 NOLLV OSI NY 32v 1d SONILVOO INVISIS3H NOISONNOO 39VWVd OL LON sv OS GNVIS 1 JWOGVA ONIINOdSNY3L JAYO 3491 NOLVTIVISNI 304 C3IIN3WWOO38 SI 38V MOBIVH 13815 SSFINIVIS 916 AT8W3SSY IHL 40 NOISOYIOO OINVATYO OL NO ONIIVOO NOISO33OO IINY 1231034 OL G3GD TONI JAY SYSHSVM 18215 SS3INIVIS 3N33dO3N NMO
8. Take caution not to damage this barrier during installation A coating of sealant such as 3 M brand 5200 marine adhesive between the flanges should be used Stainless steel isolation washers should be used to keep bolt head and lock washer from damaging the painted surface Damage to the paint coating may allow rust to the ADE which could result in failure of the ADE This in turn could cause disruption in operation of the Iridium Pilot device Avoid damaging the paint coating If damage occurs re apply appropriate anti corrosion primer and paint Failure to do so could result in serious injury or death Iridium Pilot Installation Guide 2 Provide a water barrier to prevent the seawater electrolyte from reaching the area between the dissimilar metals Again 3 M brand 5200 adhesive or equivalent can be used for this purpose to cover all the fasteners and areas between the flanges These two steps should significantly reduce the possibility galvanic corrosion and structural failure of the adaptor mounting bracket ADE Mounting There is more than one approach that can be taken to install the ADE The installation of the ADE is dependent on the vessel structure Follow these generic steps to install the ADE 1 Fasten mounting bracket to mounting pole per Recommended Stand Mounting instructions below and in Appendix D Figure 9 INSTALLATION INSTRUCTIONS RECOMMENDED STA
9. move its natural frequency with ADE fitted away from the frequency of the source of vibration For example increasing the stiffness of the mounting pole will increase its natural frequency this might be achieved by using a shorter or thicker pole but note that adding mass will have the contrary effect of reducing the natural frequency If the pole cannot be shortened then consider adding rigid support struts or tensioned guy ropes to reduce the effective length The following guidelines are recommended Minimum pole diameter D 60 3 mm 2 38 in Minimum wall thickness t 3 2 mm 125 in Maximum unsupported pole length L 2 0 m 6 6 ft For 100 mph winds hurricane force 12 the unsupported length should be reduced to 1 0 m 3 3 ft Longer poles are possible if additional support is provided such as guy ropes More sophisticated mounting designs may be necessary to deal with vibrations in some installations The design of vibration reducing or absorbent mountings is critically dependent on many installation specific factors that are well outside the scope of this manual Hence for any such an installation consult specialist suppliers of marine antenna mountings to obtain professional advice Iridium Pilot Installation Guide NOLLVTIVLSNI Z 15 2 INSTALLATION 16 Figure 8 E 4 z 3 2 mm 125 in min 2 0 m 6 6 ft max wall thickness unsupported height lt
10. or make available new firmware releases to customers 10 Administration The Iridium Pilot Product Warranty Policy is administered by Iridium Any warranty inquiries should be faxed or emailed to Iridium Satellite LLC Attn Iridium Warranty Administration 1 480 752 1105 facsimile warranty iridium com This policy is subject to change by Iridium without notice Iridium Pilot Installation Guide SSDIGNAddV S 55 56 Iridium Pilot Installation Guide Appendix F Site Survey Tool SST 7 The Site Survey Tool will display three graphs a The main scan graph large rectangle in the lower half of the display indicates the activity of each frequency channel in three ways The bar in light blue is the mean energy of all 7 antennae and may have multiple scans of data averaged together The red bar indicates the peak energy discovered at any one of the 7 antennae and could represent the peak of the current scan or previous scan depending on the window size selected the default is 10 Lastly there is a black bar that indicates the red peak is historical or recently active Normally the Mean RSSI receive signal strength indication will be 123 dBm across the channel band b The smaller rectangular antenna display in the upper center of the GUI shows the activity on each of the 7 antennae for a single channel The channel of interest is highlighted by moussing over the channel of interest on the main display and left clicki
11. 15 UMOIG 414M 9J1M UIDJD pijos unoJg 69 lola pijos 020 291215 oDuoJ0 911 UM 402 0 V8961 2 J0pauuo 309 21010 J04npu0 401 3NNO 308 HI9N31 319 GILLINYId W NIXVN JHL 3141939 LVHL 9V8 NO 13071 YO 1311V31 V JONTONI 0399v8 A10d Q3ddVUM 311 031109 38 OL 1945 30 G NOILVTIVISNI NI HIO9N31 1 101 Q311INH3d W WIXVN JHL SI HOIHM 4 9 061 G 9p Q0 Gy 38 01 SYOLIINNOD 9NIQQ12X3 H19N31 11V43AO 18V1 sid SV 3123NNOO NOILISOd 8 AVM 9 9014 03013198 SHCA 38 Ol 9nld HOLOJNNOO 309 1 2 931 01 318V 331138 YO G ANO931V2 030131HS 1104 30V49 MOIM31X3 38 01 3187 Z 310301 001 391 01 WN 171 OL Q3N31HOIL ONYTO HLIM 318VI 339 SV GILIINNOD S 84LOXd 222402218 NI9108 38 01 9014 YOLIINNOD 3QV SALON Figure 15 SSDIGNAddV S GUL Iridium Pilot Installation Guide 40 Appendix D Installation Templates Figure 16 ADE Spool Template 5 APPENDICES ans isms PLA 000 cv EL ONIONV3ITIOL TI IOISNBWIC AVINON Y azis vos DISI3WO30 510 SNOISN3WIC 3I3NIT tiui Svd LOLVOY V G3io345 3SWNW3HLO sunn arva anssi SSSTNn S3ONVMSIO1 RED YW DU DDO SGHYWN gvd IOLWGY G gt NOLLO3T01i4 AGNMYNG _
12. 1621 MHz Other in band sources can be unintended emissions from equipment like computers or digital electronics with fast switching speeds The last potential for in band emission is from harmonics of a device transmitting at the Iridium band 805 to 816 MHz or some other frequency that is an integer multiple of the 1616 to 1625 5 MHz band An example of in band noise can be seen in the graph below It is caused by the harmonic or the ADE internal analog to digital conversion frequency and appears as slightly elevated mean frequencies at channels 24 25 125 and 226 This becomes apparent in the above plot given that frequencies mentioned above have an elevated mean that has lasted for a significant portion of the 10 scans In this case you can expect to see this self noise in all installations and it does not detract from normal operation Figure 20 Ese rence js sb wen 10 File View Antenna Settings Help Out of band emissions will typically be a single emission close to the iridium band It is characterized as a broad band noise that raises the noise floor of the receiver Typically the noise floor should be below 120 dBm The example This noise was produced by placing a laptop computer directly on top of the ADE and the antenna display shows a red peak on the vertical antenna number The center section of the scan was not affected because the computer was not present during the time these
13. 3 ft 0 4 m 1 3 ft 30kW 1 0 m 3 3 ft 0 5 m 1 6 ft 50kW 2 0 m 6 6 ft 1 0 m 3 3 ft Iridium Pilot Installation Guide NOLLVTIVISNI Z 11 2 INSTALLATION 12 Offset Distances from other Communications amp Navigation Equipment ADE Location Priorities X band 3 cm 1 GHz and C band 4 8GHz radars Radar Power Min distance at 15 vertical separation Min distance at 60 vertical separation 0 10kW 0 8 m 2 6 ft 0 4 m 1 3 ft 30kW 2 4 7 9 ft 1 2 m 3 9 ft 50kW 4 0 m 13 1 ft 2 0 m 6 6 ft Important A vertical separation of at least 15 is required from any RADAR to ensure the ADE is out of the main transmit beam If this is violated there is the potential the RADAR pulse will damage the sensitive RF receivers in the ADE or at a minimum disrupting communications each time the RADAR sweeps past the ADE Important A vertical separation of 15 is always required from any radar 1 Locate the RADARs They are usually the highest mounted items on the antenna bridge Look for locations that are at least 15 below the RADARs and honor the separation distances 2 Locate Inmarsat radomes and honor the 10 meter separation distances The Inmarsat and lridium operating frequencies are close together and interference is likely if the equipment is too close to each other Note there are frequently several satellite communication systems on each vessel If one s
14. ADE connector not shown Strain relief Mounting bracket ADE BDE cable 2 Mounting flange _ Mounting pole If used serrated washers should be fitted on either side of the cable lug note installer provided so that one is under the head of the M10 bolt and one is against the metal base plate Silicone grease or joint compound should be applied between all contact surfaces and an impervious coating should then be applied over the whole joint to exclude moisture from all metal surfaces e g using self amalgamating tape or a shrink fit rubber boot 8 1 BDE Mounting Considerations The Below Decks Equipment BDE should be located within 100 m of the ADE and mounted with the cable connectors pointing downwards on a flat vertical surface wall which is sheltered from the elements e g water The wall must be able to support the weight 1 35 kg 3 Ibs and have adequate space for the unit that is 250 mm 9 8 in x 190 mm 7 5 in x 55 mm 2 16 in Space must be provided for the following cables Power cable ADE BDE cable Data cable Handset 3 max The cables connected internally to the BDE e g power cable from ADE should be attached to the BDE housing with strain reliefs It is also advisable to protect the cable connection with external strain relief The cables that connect to the data and handset ports must have external strain relief BDE Power Supply Options Power to the BDE must be 11 to 32
15. ISP Dealer with freight insurance and customs duties taxes prepaid via DDP Deliver Duties Paid Incoterms 2000 Any storage fees related to clearance delays caused by insufficient information provided by the shipper will be charged to the shipper Replacement equipment will be returned to ISP via DDU Deliver Duties Unpaid Incoterms 2000 Iridium will be responsible for replacement shipment freight less Duties Taxes Any storage fees related to clearance delays caused by insufficient information provided by the recipient will be charged to the recipient Following the assignment of an RMA by the Iridium Global Warranty Center the ISP may direct the customer or Dealer to ship the faulty equipment directly to the Iridium Authorized Repair Center per return address stated on Iridium issued RMA form All Products or Accessories shipped from the Iridium Global Warranty Center must be shipped to an ISP location Return equipment can be delivered only to countries in which spectrum licenses for Iridium as well as equipment type approval or registration have been granted Iridium Pilot Installation Guide Out of Warranty Returns All out of warranty returns shall be shipped to Iridium by the ISP with freight insurance and customs duties taxes prepaid via DDP Deliver Duties Paid Incoterms 2000 Repaired replacement equipment is returned by Iridium to ISP using ISP s elected small freight carrier with freight insurance and customs duties taxes
16. Strength Maximum Bandwidth Installed Errors Status Latitude Longitude Connected Access denial cause IP White List Type 1 Not Provisioned 2 Not Provisioned 3 Not Provisioned LEDs Signal GPS Data o o o Signal Strength Maximum Bandwidth GPS Satellite Connection Blocked Data Voice Lines Number Number missing Number missing Number missing Handset1 Handset2 Handset 3 64 kbps Yes no GPS SPS mode fix valid 38 55 433 77 13 366 True None Voice Mail NIA Copyright iridium Satellite LLC 2012 Status Page The status page provides the condition of the Iridium Pilot hardware and software The status of the LEDs located on the BDE is provided Signal strength of the current satellite down link is displayed Status of the SIM card indicates if it is installed and operational GPS status and location are displayed Satellite connection status shows current connection along with historical statistics Voice line data displays line type phone number and voice mail service 11 Configuration of LAN Settings The Iridium Pilot IBSU allows you to configure the following LAN settings via the web pages when logged on as admin These settings include IP Address Subnet Mask DHCP Server and IP Address Range to Use DNS Forwarding IP Address This is the IP address of the IBSU as seen from the vessel The factory default is 192 168 0 1 You should
17. and the handset connections are identified as Voice 1 Voice 2 and Voice 3 The handsets connected to the BDE must be POTS RJ11 handsets The data port MDI X If the Below Decks Eguipment BDE is to be connected to a down stream port of an Ethernet hub or switch then the user will need to use a cross over cable Again the data port must be provisioned to connect to the Internet The data LED will illuminate green Note According to standard Ethernet specifications the maximum length of the cable from the Ethernet eguipment to the Above Decks Eguipment must not exceed 100m 20 Iridium Pilot Installation Guide To connect external equipment to the BDE Note In order for the data and handset ports to be active the SIM must be provisioned and placed in the BDE 1 Connect external equipment to the appropriate port e g computers are connected to the data port handsets are connected to a port marked Voice 1 2 or 3 2 Provide external strain relief for cables connected to the BDE 3 Insert the SIM card and slide the locking tab in place Figure 12 Data Voice connection connections iwidiuny Insert SIM card Waun D i 1 Y a vokea m Wy EI UE Slide locking tab 4 Switch ON OFF switch to ON position The POWER LED should light green the STATUS LED should flash red for a few seconds then illuminate amber green with firmware VA012001 and higher Figure 13 Provisioned line
18. as much as possible If Product or Accessories is not defective educate the customer in its proper use function Replace defective Level 1 Field Replaceable Units Obtain RMA from Global Warranty Center before returning Products or Accessories to Iridium Authorized Repair Center Package and send the defective Product or Accessories with RMA and supporting documentation to the Iridium authorized location 4 Limited Warranty Categories For warranty repairs Product or Accessories must be returned with a copy of the Iridium issued RMA form Iridium at its option shall at no charge to Purchaser either repair replace or refund the purchase price of all Products or Accessories that do not conform to the Iridium Pilot Products Terms and Conditions Iridium Pilot Installation Guide If a Product or Accessories sold by Iridium is found to be faulty within the first one hundred twenty 120 days of first use it is considered to be an out of the box failure As such the ISP is responsible for obtaining an RMA from the Iridium Warranty Center The ISP is responsible for all freight charges related to returning the unit for repair under warranty Claim must be made within sixty 60 days of equipment failure Out of the box failures will be replaced with new Product s or Accessories Products or Accessories returned under warranty that are greater than one hundred twenty 120 days old from date of first use and within the warranty period
19. channel were scanned The next display indicates a very good installation with a minimal noise environment A 100 scans were collected 2 7 hours of data and a few interesting observations can be made Iridium Pilot Installation Guide a First there are three evenly spaced blue peaks at the aforementioned channels 24 25 125 and 226 As noted above these happen to be self noise caused by the harmonic of an internal clock and are expected to be resent on all installations but they are a good example of how CW or continuous wave interference will appear on a multiple scan plot b Second during this nearly three hour scan no dynamic activity was Iridium band is shared spectrum that we avoid using during normal operation There are times during natural disasters when the lower portion of the band is active however so your plot may differ Dynamic activity is defined as a red peak in excess of 115 dBm while the mean value remains close to the 123 dBm receiver noise floor on a multi scan plot Figure21 File View Antenna Settings Help EDMED 250 52 HE c Finally channels 60 thru 251 show a lot of dynamic activity with the peak indication showing considerably large signals while the mean values hover near 123 dBm This display is just showing a 2 7 hour history of active channels the ADE could see and could have used Figure 22 File View Antenna Settings Help start Reset Rege 1 g
20. complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Iridium Pilot Installation Guide SSDIGNAddV S 33 5 APPENDICES 34 FCC Declaration of Conformity EU Declaration of Conformity Declaration of Conformity On behalf of Iridium Communication Incorporated I declare under penalty of perjury that the following device complies with the requirements of the United States Federal Communication Commission pertaining to a personal computing peripheral device Identification Iridium Broadband Terminal Below Decks Equipment Model 9701 Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Iridium Communication Inc 1750 Tysons Boulevard Suite 1400 McLean VA 22102 USA Telephone 1 703 287 7400 Date 03 04 11 T on Pon President Technology Iridium Communications Inc Iridium Pilot Installation Guide IRIDIUM Declaration of Conformity 9801 OpenPort Terminal Declaration of Conformity EC Directive This is to certify that the following equipment complies with ali relevant Essential Health and Safety Requirements of the Radio and Telecommunications Terminal Equipment Directive 19
21. not change this default unless there is already LAN equipment on the vessel in which case you must set this to an unused IP address of the ship side LAN Iridium Pilot Installation Guide Subnet Mask This defines the subnet used on the vessel The factory default is 255 255 255 0 You should only change this default if you change the IP address of the IBSU All network devices must use the same subnet in order to communicate with one another Dynamic Host Configuration Protocol DHCP Server This automatically provides unique IP addresses and appropriate configuration parameters to each network device connected to the IBSU In the current configuration DHCP is disabled Note While DHCP is disabled devices connected to the IBSU will need to have their network settings manually configured There must only be one DHCP server on any network segment DHCP IP Address Minimum and Maximum This sets the range of IP addresses for the DHCP server to use The factory default is 192 168 0 2 to 192 168 0 254 The range specifies the maximum number of devices on the network Both the maximum and minimum value must be in the same subnet Domain Name System DNS Forwarding DNS is used to convert network names such as www iridium com into the IP addresses needed to connect to the device The factory default is disabled The IBSU acts as a switching station so that it automatically forwards DNS requests to the appropriate DNS server
22. otherwise modify or adapt the Software or create derivative works based upon the Software or permit third parties to do the same iii reverse engineer or decompile decrypt disassemble or otherwise reduce the Software to human readable form except to the extent otherwise expressly permitted under applicable law notwithstanding this restriction iv use or permit the Software to be on a service bureau or time sharing basis or otherwise without the express written authorization of Iridium or disclose provide or otherwise make available trade secrets contained within the Software and Documentation in any form to any third party without the prior written consent of Iridium Purchaser shall implement reasonable security measures to protect such trade secrets To the extent required by law and at Purchaser s written request Iridium shall provide Purchaser with the interface information needed to achieve interoperability between the Software and another independently created program on payment of Iridium s applicable fee if any Purchaser shall observe strict obligations of confidentiality with respect to such information and shall use such information in compliance with any applicable terms and conditions upon which Iridium makes such information available Iridium Pilot Installation Guide Software Upgrades and Additional Copies For purposes of the Agreement Software shall include and the terms and conditions of the Agreement shall ap
23. paid via EXW Exworks Incoterms 2000 Following the assignment of an RMA from the Iridium Global Warranty Center the ISP may direct their affiliate or customer to ship the damaged unit directly to the Iridium Authorized Repair Center per return address stated on Iridium issued RMA form All Products or Accessories shipped from the Global Warranty Center must be shipped directly to an ISP location Equipment can only be delivered to countries in which spectrum licenses for Iridium as well as equipment type approval or registration have been granted 8 Warranty Void The ISP which facilitated the return of the Product s or Accessories will be provided with written or electronic notice no later than ninety 90 days after receipt of the returned Product s or Accessories that a charge will be applied to their equipment account for the replacement cost of the Product s or Accessories if the unit is subsequently found to have the warranty voided Please note that acceptance of the replacement Product s or Accessories is an indication of acceptance of this policy Reference the Iridium Pilot Products Terms and Conditions Section 2 Exclusions for conditions that would void the limited warranty 9 Firmware Upgrades Iridium may provide new firmware versions from time to time for the Product or Accessories The ISPs are responsible for firmware upgrades Firmware upgrades are not a warranty service Iridium Service Providers are expected to distribute
24. slider just below the command bar This can be useful in focusing the display on say 10 channels of interest around a suspected interferer and collecting multiple short scans in 1 25th the time of a full scan Figure 23 Reset Range 129 130 stefi gt AvPkwndow i0 File View Antenna Settings M Examples of Bad Site Survey Plots The following three examples simulate interference of the ADE receiver and are examples of bad installation locations This first example shows interference from a high power HF radio near the ADE The transmitter was keyed for part of a 90 second scan starting at ch 177 and ending on the subsequent scan at ch 88 and shows the current mean noise floor rising above the 120 dBm limit across the band broadband noise Additionally antenna 7 can be seen to 20 to 30 dB of excess noise meaning high elevation passes would be blocked Iridium Pilot Installation Guide Figure 24 File View Antenna Settings Help Reset Range Em 251 stepfi AviPk Window 10 Peak Window Size 10 Completed Scans 10 Current Channel 86 Selected Channel 71 10 scans Selected Antenna All Equipment ID IMEI Unknown IMEI This next example shows noise from a nearby personal computer This signature is typical with a pyramid type response peaking at channel 100 and the overall noise floor elevated above 120 dBm Figure 25
25. the signal are known to be in band and in the sources are most likely real Iridium down links Figure 19 File View Antenna Settings H lprenemermenemenmten M Sut Reset oe 1 gt EDEN swp AvPkwndow t Averaae Peak Window Size 1 Completed Scans 1 Current Channel 175 Selected Channel 130 1 scans Selected Antenna All Equipment ID IMEI Unknown IMEI Iridium Pilot Installation Guide SSDIGNAddV S 57 5 APPENDICES 58 Reading the SST Graphs The SST output can tell the installer much about the potential RF environment of the ADE s location during the test It should also be noted that two or three scans will add to the knowledge about the RF environment for S lowly changing emissions Interferers are classified as in band and out of band and the signature can be quite different 1 In band interferers may occupy a single channel or several channels clustered together Since the frequency band is regulated and only approved for Iridium in band interference is frequently a result of inter modulation distortion IMD is caused by two or more interfering signal that combines or mix in the ADE receiver An example of this would be a transmitter at 1000 MHz combining with a 621 MHz to form a product frequency at 1621 MHz at the center of the Iridium band IMD can also be subtraction of two signals like 1721 MHz minus 100 MHz to achieve
26. the tool assumes the default IP address if the address has been changed select the settings menu from the Task bar and input the alternate IP address 4 Atthis time make sure the ship s navigation and communication systems are on and active 5 Click on the Start button on the SST application to begin the test The tool scans 2 6 channels per second requiring 97 seconds to complete a single scan Several scans are useful in assessing the local noise environment and to detect down link information from the Iridium constellation Note the screen will be updating to provide feedback the program is executing normally 6 This test validates that you have placed the Iridium equipment in a good location See Appendix G for more information on the SST 8 Installing the System Now that a suitable location for the ADE has been verified the equipment can be permanently installed for operation The permanent installation is comprised of 4 steps 1 Route the ADE BDE interface cable 2 Connect and mount the ADE 3 Mount the BDE and make the connections to ADE telephones and computer network 4 Test and verify the installation Routing the ADE BDE Interface Cable The interface cable has a waterproof circular connector that connects to the ADE and a shielded RJ 45 connector that connects to the BDE Since the BDE side is much smaller it makes sense to pull the cable from the ADE towards the BDE Once the ADE site is known a BDE location m
27. to the ISP or Iridium Pilot customer in the ports identified as part of the Iridium Global Service Program Warranty support in ports outside the GSP network is available upon request The ISP will be charged for technician travel time and expenses Additionally the ISP will be charged for Products or Accessories services which Iridium deems to be out of warranty 6 Accessories Under Warranty Iridium Pilot accessories Accessories i e cables captain and crew handsets mounts are warranted for one 1 year from sale with proof of sale To replace faulty Accessories the ISP should request an RMA as outlined in Section 1 Faulty Accessories is not required to be returned unless specifically requested by Iridium A copy of the Iridium issued RMA form must be included with the material being returned Material received by Iridium without an RMA will not be replaced under warranty and will be returned at the sender s expense 7 Documentation and Transportation All Products or Accessories sold to end users and returned to Iridium for repair or replacement must be accompanied by a copy of the RMA The RMA number must be referenced on the outside of the box Warranty Returns Iridium makes best efforts to provide an exchange of warranty claim units within three 3 business days upon receipt of the defective equipment returned under a Warranty RMA Defective Products or Accessories covered under warranty shall be returned to Iridium by the
28. volts DC The Iridium supplied power supply unit PSU can be used to convert AC mains power to 24 VDC to run the lridium Pilot platform The PSU is able to connect 110 to 240VAC at 50 or 60Hz and is capable of supplying 50W continuous and 80W for 25 seconds at switch on Iridium Pilot Installation Guide If appropriate use the provided cable when connecting the AC PSU to the AC power source Otherwise the installer should provide a standard IEC cable with the appropriate country plug The 2 way connector should be connected to the power in 4 and terminals within the installation section of the BDE When using DC power the installer will need to provide a suitable 2 wire earth cable capable of providing 12 24VDC nominal 11V min 32V max and 50W continuous 80W for 25 seconds at switch on at the BDE The positive and negative wires must be terminated using the connector from the AC PSU provided The 2 way connector should be connected to the power in and terminals within the installation section of the BDE The earth should be connected to the earth tag inside the installation area Shock Hazard The Below Decks Equipment BDE contains low voltage that may cause serious injury if opened or not grounded Ensure the unit is properly grounded before operation and do not under any A conditions open or dismantle the BDE Failure to follow these instructions could result in serious injury or death Mounting the BDE Aft
29. work and the task of lifting and supporting the size and weight of the equipment safely whilst all the connections are being made The mounting bracket and pole must be capable of supporting the lateral loads caused by the wind For example at 60 mph the lateral force on the ADE alone ie excluding the pole will be approximately 3 5 4 5 kgf This load will generate shearing and bending forces in the mounting bracket and pole which must be distributed safely into the vessel s structure Since this loading will vary continuously with time the structure must not only withstand the static loading but also the fatigue loading over the lifetime of installation When selecting a suitable mounting pole it is important to consider resonance as well as strength The ADE will be subject to vibrations caused by oscillating aerodynamic forces due to vortex shedding from the ADE itself in the range 0 10 Hz for wind speeds up to 60 mph or storm force 10 and any upstream objects even if they are outside the zone shown in figure 7 The ADE will also be subject to vibrations transmitted through the vessel s structure from engines propellers motorized equipment cable stays or guy ropes Careful consideration must therefore be given to minimize the potential for vibration causing damage to the ADE by careful choice of the mounting position pole diameter pole length and any necessary supporting structure If necessary modify the design of the mounting pole to
30. 6 Installation Considerations and Overview Considerations The single most important consideration of the Iridium Pilot installation is location of the ADE It must be located to minimize obstructions that block transmission to and from the satellites and be far enough away from potential radio interferers that will degrade or jam reception of the Iridium downlink The ADE should also be located where passengers and crew do not accidently violate the 1 meter RF Radiation hazard zone Most installations will not result in a perfect location due to the competition for real estate on the antenna bridge but an optimized location will result in a fully functional unit Overview of the Installation Process 1 Conduct a visual survey to identify locations for installation of the product Place emphasis on avoiding potential interference see section 8 and a clear view of the sky and place ADE transmitter in a manner to maintain minimum spacing requirement of 1 0 from the antenna to a person Analyze and rank each of the potential sites 3 Review User Manual and Installation Guide Warnings These tests should be run with all vessel RF systems operational quantify interferers with the ADE Installation of the ADE and BDE Install the Mast for the ADE Route the cable Mount the ADE connect grounding cable Connect cable to ADE Mount the BDE Connect power supply to BDE Attach cable from ADE to BDE Connect phones Connect t
31. 99 5 EC and the Low Voltage Directive 73 23 EC as amended by 93 68 EC Equipment description Iridium 9801 OpenPort Above Decks Equipment ADE Serial numbers tested 900A0K 900AOL 900A0M 900AON 900A0P Manufacturer Celestica No 10 amp 10A 81200 Johor Bahru Malaysia Issue date 15 August 2008 S4DIGN3ddV 5 The following harmonized standards were applied to the design of the handset Low Voltage Directive Test Report Report Date EN 60950 1 2002 SU3664 8725 15 August 2008 R amp TTE Directive EMC Test Report Report Date EN 301 489 20 V1 2 1 EU2780 8579 13 May 2008 2002 11 amp EN 60945 2002 R amp TTE Directive Radi Test Report Report Date EN 301 441 V1 1 1 RU1427 8509 279 June 2008 2000 05 RU 1496 8759 3 Sept 2008 The Test Report References above are test reports prepared by TRL Compliance Ltd Moss View Nipe Lane Up Holland West Lancashire WN89PY UK Accreditation references TRL UKAS 0728 and BSI FS 21805 The project master file which contains or references all necessary documents to make up a technical file is retained by Iridium satellite LLC The OpenPort 9801 Certification is dependent on the following criteria 1 The OpenPort ADE is installed and used as described in OpenPort User Guide 2 The OpenPort ADE is only used with an OpenPort 9701 Below Decks Equipment BDE 3 The OpenPort ADE is manufactured by Celestica or an equivalent competent manufacturer adopting the same proc
32. AMOUNTS PAID IN SETTLEMENT EXPENSES OR COSTS OF DEFENSE SUSTAINED IN RELATION TO ANY SUCH THIRD PARTY INFORMATION Intellectual Property Trade Secret Proprietary or Copyrighted Information To protect Iridium proprietary and confidential information and or trade secrets this Installation Guide may describe some aspects of Iridium technology in generalized terms Iridium products may include copyrighted Iridium and third party software Any such copyrighted software contained in Iridium products may not be modified reverse engineered distributed or reproduced in any manner to the extent provided by law The purchase of any Iridium products shall not be deemed to grant either directly or by implication or otherwise any license under copyrights patents or patent applications of Iridium or any third party software provider except for the normal nonexclusive royalty free license to use that arises by operation of law in the sale of a product Content Copyright You are exclusively responsible for the use of Iridium Pilot including proper use of third party copyrighted materials If you violate these terms you agree to defend indemnify and hold Iridium harmless with respect to any claims or actions by third parties related to your improper use of copyrighted material and to pay all costs damages fines and other amounts incurred by Iridium or on its behalf in the defense of any such claims or actions Iridium Pilot Installation Guide Co
33. Cable ADE BDE Interface Cable Drawing Notes 1 BDE connector to be RJ 45 shielded connected as per table Use Stewart Connector Part number 943 SP 370808SM2 or equivalent The ADE connector is Bulgin Buccaneer PX0728 S connected per the table below To maintain weather proof seal the connector gland nut must be tightened to 10 Ibf inches of torque Cable to be exterior grade foil shield Category 5 or better to IEC 332 1 such as Beldon part number 7919A or equivalent 4 Cable length is typically 45 meters long The combined length of the ADE BDE interface cable plus the Computer to Data port cable shall not exceed 100 meters total length to comply with Ethernet maximum length standards If installer is not using Iridium provided cables and is creating a cable please follow the pin out instructions as detailed below ADE Connector Conductor Color BDE Connector Standard T568A White Orange stripe 3 2 Orange solid 6 3 Brown solid 8 4 drain wire SHIELD 5 White Brown stripe 7 6 Green solid 2 7 White Green stripe 1 8 Blue solid 4 9 White Blue stripe Iridium Pilot Installation Guide S4DIGNdddV 5 39 syfy oup syueynsuog eBpuque syueynsuog eBpuquej 6002 OOLv ZES LI9 191 WSN ZvlzO VN eBpuque joens UW 10 2002 22200 vb 191 Puefu3 MO v82 eBpuque peoy uoi
34. DE BDE Cable irte CYNYDDU NAY Yd Appendix D Installation Templates Appendix E Limited Warranties Conditions of Use and Limitations of Liability 47 Appendix F Site Survey Tool SST Iridium Pilot Installation Guide iv Iridium Pilot Installation Guide Section I INTRODUCTION 1 Introduction Thank you for purchasing Iridium Pilot the NEXT generation solution for maritime broadband voice and data communications Leveraging the world s furthest reaching and only truly global communications network Iridium Pilot delivers exceptional performance reliability and durability anywhere on the planet Powered by the Iridium OpenPort service and backed by an industry leading warranty you can count on a secure real time connection wherever you happen to sail About This Manual This manual is the installation guide for the Iridium Pilot platform The readers of this manual include anyone who intends to install this system Specific skills are required to install the Iridium Pilot platform and therefore itis important that you observe all safety requirements listed in the beginning of this manual and operate the system according to this guide s guidelines This guide provides you with complete information on the installation and testing of the Iridium Pilot Terminal This includes the following System installation System start up
35. DIRECTLY RELATED TO THE PRODUCT ACCESSORIES OR IRIDIUM S SERVICE TO THE EXTENT THAT ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED SUCH WARRANTY SHALL BE LIMITED IN DURATION TO THE EXPRESS LIMITED WARRANTY PERIOD THIS WARRANTY IS MADE BY IRIDIUM TO THE PURCHASER OF THE PRODUCT AND ACCESSORIES ONLY AND IT IS NOT ASSIGNABLE OR TRANSFERABLE BY THE PURCHASER TO THE EXTENT PERMITTED BY LAW THIS IS IRIDIUM S SOLE AND COMPLETE WARRANTY FOR THE PRODUCT AND ACCESSORIES THIS WARRANTY COVERS PRODUCT AND ACCESSORIES ONLY IRIDIUM MAKES NO WARRANTY AS TO COVERAGE AVAILABILITY OR GRADE OF SERVICE PROVIDED BY IRIDIUM SEPARATELY FOR IRIDIUM SATELLITE SERVICES IRIDIUM ASSUMES NO OBLIGATION OR LIABILITY FOR ADDITIONS OR MODIFICATIONS TO THIS WARRANTY UNLESS MADE IN WRITING AND SIGNED BY AN OFFICER OF IRIDIUM This Product and Accessories is covered only by the LIMITED WARRANTY as stated above To the extent permitted by applicable law Iridium specifically disclaims any other warranty terms liabilities or obligations which may be implicated by sale or purchase of the Product or Accessories outside of the United States Except as specified in this LIMITED WARRANTY Products and Accessories are provided AS IS If you acquired this Product and Accessories in Australia or in New Zealand this Product and Accessories come with guarantees that cannot be excluded under the Australian Consumer Law or similar legislation in New Zealand Notwithstanding other express terms
36. DISO GNVIS NGO XI8W3SSY 3WOGVN O0 LISH LO NOILdI32S3Q 13 Vd ON Wall 5 v D 41 Iridium Pilot Installation Guide 42 Iridium Pilot Installation Guide Figure 17 BDE Drill Template BOTTOM BDE Drill Template Use template to drill mounting 3 total screw holes Ensure template scale is 1 to 1 Check all dimensions before drilling to the wall 223 3 mm ww 6041 Iridium Pilot Installation Guide SSDIGNAddV 5 43 44 Iridium Pilot Installation Guide Figure 18 Telephone Template The telephone handset mounts on a standard bolt pattern and can be wall mounted by installing two screws with 8 mm heads 82 55 mm apart spaced vertically 82 55 mm Iridium Pilot Installation Guide S32IQNdddV 5 45 46 Iridium Pilot Installation Guide Appendix Limited Warranties Conditions of Use and Limitations of Liability Iridium Pilot Products Terms and Conditions All sales by Iridium of Iridium Pilot subscriber products Above Deck Equipment Below Deck Equipment and Power Supply collectively the Product and accessories i e cables captain and crew handsets mounts Accessories are subject to and conditioned upon the Purchaser s acceptance of these Terms and Conditions Iridium objects to any additional or different terms contained in any documentation used or submitted by buyer unless expressly accepted in writing by Iridium If any p
37. Earth at any moment in time This means the satellite communicating with the Iridium Pilot unit can be located anywhere within the local hemisphere making a horizon to horizon unobstructed view of the sky important for uninterrupted communications The solid state antenna array takes care of tracking the satellite and vessel motions to maintain acceptable link margin No moving parts are used in the ADE for antenna tracking Finding an unobstructed view of the sky on a commercial vessel may be difficult given the number of other communication systems collocated on the antenna bridge Figure 7 Unobstructed view of sky all direction Minimize obstructions Minimize obstructions Unrestricted area for obstructions 2 0 m 6 6 ft No metallic or concrete obstructions in grey shaded area Iridium Pilot Installation Guide Elevation Probability The below graph shows the importance of low elevation visibility of the sky where 9096 of the time a spacecraft will be less than 45 above the local horizon Obstructions Around the ADE To ensure the best possible connection with the Iridium satellite network the ADE needs clear exposure in all directions to the sky Two types of obstructions that should be considered when deciding the placement of the ADE include metallic and superstructure obstructions The loss of signal dB will increase the closer the obstruction is to the ADE The table below shows the correlation between
38. Enclosure Type RF Transparent dome with aluminum base Temperature Range 30 to 70 degrees Celsius operating 40 to 85 degrees Celsius Storage Relative Humidity 0 to 9396 Relative Humidity Precipitation Meets IPX6 resistance to high pressure spray Wind In excess of 100 mph with proper mounting see section 12 Below Decks Equipment BDE Enclosure Type IP33 compliant plastic enclosure Temperature Range 0 to 50 degrees Celsius operating 40 to 85 degrees Celsius Storage Physical Description ADE Diameter 57 cm Height 20 cm Weight 12 5 kg Mounting Mounting bolts are M10 arranged in a 15 cm diameter bolt circle BDE Length 250mm Width 190 mm Height 55mm Weight 1 35 kg Mounting Wall mount see attached template in appendix C Power Module Length 140 mm Width 59 mm Height 35mm Weight 1 kg Interconnect Cable Length 45 meters Diameter 8mm ADE Connector Bulgin PX0728 S 9 way IP68 BDE Connector Shielded RJ 45 8 position Iridium Pilot Installation Guide SSDIGNAddV 5 37 5 APPENDICES 38 User Interfaces BDE SIM Card Furnished by Iridium service provider Data 10 bast T RJ 45 Ethernet port Voice 1 RJ 11 2 wire POTS interface Voice 2 RJ 11 2 wire POTS interface Voice 3 RJ 11 2 wire POTS interface Iridium Pilot Installation Guide Appendix C ADE BDE
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40. LIMITED WARRANTY CLAIMS PURCHASER REMEDIES At its sole discretion Iridium shall at no charge to Purchaser either repair or replace the Product or Accessories or refund the purchase price of a Product or Accessories that does not conform to this LIMITED WARRANTY provided that the Product or Accessories is returned in accordance with the instructions set forth below and within the LIMITED WARRANTY period set forth in Section 1 above Repair may include the replacement of parts and or components with functionally equivalent reconditioned or new parts and or components Product or Accessories that is repaired or replaced in accordance with these Terms and Conditions will be covered by the LIMITED WARRANTY for the balance of the original warranty period or six 6 months whichever is longer A returned Product or Accessories for which a replacement has been provided shall become Iridium s property To the extent permitted by applicable law the remedies under these Terms and Conditions are Purchaser s sole and exclusive remedies IN NO EVENT SHALL IRIDIUM INCLUDING ITS LICENSORS AND OR SUPPLIERS BE LIABLE FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORIES OR FOR ANY LOSS OF USE LOSS OF TIME INCONVENIENCE COMMERCIAL LOSS LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE SUCH PRODUCT REGARDLESS OF NOTICE OF SUCH LOSS Iridium P
41. ND MOUNTING NOTE SHIP SIDE MOUNT MAY DIFFER FROM THE EXAMPLE SHOWN NEOPRENE BONDED STAINLESS STEEL WASHERS ARE INCLUDED TO PROTECT THE ANTI CORROSION COATING ON THE STAND AND TO PREVEND GALVANIC CORROSION OF THE ASSEMBLY 316 STAINLESS STEEL HARDWARE IS A p VAS RECOMMENDED FOR INSTALLATION 3 1 TAKE CARE WHEN TRANSPORTING THE RADOME 1 AND STAND 2 SO AS NOT TO DAMAGE THE gt UD Puts CORROSION RESISTANT COATINGS 2 PLACE AN ISOLATION GASKET 3 ONTO THE SHIP S MOUNTING POST 8 5 3 PLACE THE STAND 2 ONTO THE ISOLATION GASKET WITH THE SLOTTED SIDE FACING DOWN gt HY 4 SLIDE A NEOPRENE BONDED ISOLATION WASHER 5 ONTO AN M10 HEX HEAD BOLT 4 WITH ITS Ps METAL SIDE CONTACTING THE BOLT l 9 A ur 5 SLIDE THIS BOLT ASSEMBLY THROUGH THE SLOT IN THE STAND THEN THROUGH THE HOLE IN THE SHIP S o X p om Ao No MOUNTING POST APPLY ANTESEIZE 6 SLIDE ON ANOTHER ISOLATION WASHER WITH THE RUBBER SIDE FACING THE MOUNTING POST COMPOUND HERE 7 THREAD ON A JAM NUT 6 FINGER TIGHT 8 THREAD ON A HEX NUT 7 d 9 REPEAT STEPS 4 8 FOR THE REMAINING THREE BOLTS 10 TIGHTEN THE JAM NUTS UNTIL COMPRESSION IS EVIDENT IN THE ISOLATION WASHERS WY 11 FOR ALL FOUR BOLTS PREVENTING THE JAM NUT AND BOLT FROM TURNING TIGHTEN THE HEX NUT AGAINST THE JAM NUT UNTIL THEY LOCK TAKING CARE NOT TO OVERTIGHTEN STEPS 12 19 2 Fasten ADE radome to mounting bracket per Radome mounting steps
42. PPENDICES Appendix A Regulatory Approvals FCC Declaration for 9701 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment Off and On the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this device not expressly approved by Iridium Satellite LLC may void authority granted under the rules of the Federal Communications Commission to operate this device Industry Canada This product is compliant with Industry Canada RSS 102 for RF Exposure The 9701 BDE is a Class B digital apparatus and
43. above Note Apply a thin coat of sealant between the base of the ADE mounting bracket Damage to the paint coating may allow rust to the ADE mounting bracket which could result in failure of the ADE This in turn could cause disruption in operation of the Iridium Pilot device Avoid damaging the paint coating If damage occurs re apply appropriate anti corrosion primer and paint Failure to do so could result in serious injury or death 3 Install cable ties for strain relieve for the ADE BDE cable and ground cable earthing strap Note Fit earthing strap between ADE grounding point and vessel superstructure Note The mounting configuration may vary depending on the factors discussed e g location pole selection When mounting the bracket ensure The M10 bolts have 15 20 mm thread engagement into the ADE ADE BDE cable can be connected to the connector in the center of the ADE Vent on ADE is not covered It is also advisable to have labels visible after mounting The ADE provides a grounding connection for enhanced protection from lightning induced transients connection is not required in terms of user safety or protection of the ADE from the telephone network as this is provided in the BDE The use of this connection must be considered as part of the overall grounding and lightning protection scheme for the vessel as a whole Iridium Pilot Installation Guide 17 2 INSTALLATION 18 Figure 10 Gianna
44. allers locations Purchaser and all users of the Product and Accessories including but not limited to the use of the Iridium phone services in conjunction with 911 112 or any other emergency or distress call services both public and privately operated acknowledge and agree as a condition of the provision of Iridium phone service that they will make no claim in contract tort or otherwise against Iridium for any damages bodily injury loss of life or any other loss arising from unavailability delay faultiness or failures of the Iridium facilities service Product or Accessories including inaccuracies with regard to any user information Users disclaim any liability against Iridium arising from Iridium s service in exchange for the provision of Iridium s phone service through its Products and Accessories As part of providing its service Iridium may disclose user information including but not limited to name address telephone number and location information including where available the geographic coordinates of equipment to governmental and guasi governmental agencies where Iridium deems it necessary in its sole discretion to respond to exigent circumstances or as required by law Governmental and quasi governmental agencies shall also be deemed users for all purposes of this provision and these Terms and Conditions Purchaser shall only use the Products and Accessories in connection with service on the lridium satellite network u
45. and other limitations of this Limited Warranty which other express terms and other limitations are negated by this paragraph but only to the extent inconsistent with this paragraph and will not be applied to limit consumer rights under such guarantees where such guarantees operate consumers are entitled to a replacement or a refund for a major failure of this Product and Accessories and for compensation for any other reasonably foreseeable loss or damage Where such guarantees operate consumers are also entitled to have this Product and Accessories repaired or replaced if this Product and Accessories fail to be of acceptable quality and the failure does not amount to a major failure Please follow the instructions as to use and report problems promptly problems caused by use that is abnormal or contrary to instructions will generally not be covered You should contact your Product and Accessories provider in Iridium Pilot Installation Guide SSDIGNAddV S 47 5 APPENDICES 48 relation to problems with the Product and Accessories and Iridium will assist your Product and Accessories provider to resolve them including by replacement where required 2 EXCLUSIONS A Product and Accessories Conditions Not Covered By The LIMITED WARRANTY in Section 1 above 1 Product or Accessories damage caused by the use of equipment not furnished by Iridium including accessories power supplies and peripherals 2 Failures caused by incompatibili
46. and test PC amp network configuration System Administration Troubleshooting Terms to Know ADE Above Decks Equipment the radiating unit BDE Below Decks Equipment the user interface unit 1850 Iridium Broadband Subscriber Unit The ADE and BDE together POTS Plain Old Telephony System SIM Subscriber Identity Module PSU Power Supply Unit Provisioned A term used to indicate the SIM card is activated for voice and data connection This can only be done by the Service Provider Iridium Pilot Installation Guide NOILINGOYLNI L 1 INTRODUCTION 2 2 Safety Summary The ADE and the BDE should be installed by a qualified professional technician trained in the installation of marine electronics and antennas Failure to comply with these precautions or with specific warnings on the equipment in the User Manual or in this guide violates the safety standards of the design manufacture and intended use of this equipment User Manual including the safety warnings and information Failure to do so could Prior to Installing Iridium Pilot read and understand this Installation Guide the result in serious injury or death If you do not have the Iridium Pilot User Manual it can be found at www iridium com or call 1 866 947 4348 and request that a User Manual be sent to you Follow all safety precautions carefully Improper installation may result in injury or inability of the equ
47. are and any Documentation Purchaser s rights under these Terms and Conditions will terminate immediately without notice from Iridium if Purchaser fails to comply with any provision of these Terms and Conditions Upon termination Purchaser shall destroy all copies of Software and Documentation in its possession or control All confidentiality obligations of Purchaser and all limitations of liability and disclaimers and restrictions of warranty shall survive termination of this Agreement Export Re Export Transfer and Use Controls The Software Documentation and technology or direct products thereof hereafter referred to as Software and Technology supplied by Iridium under these Terms and Conditions are subject to export controls under the laws and regulations of the United States U S Purchaser shall comply with such laws and regulations governing export re export transfer and use of Iridium Software and Technology and will obtain all required U S and local authorizations permits or licenses Iridium and Purchaser each agree to provide the other information support documents and assistance as may reasonably be required by the other in connection with securing authorizations or licenses U S Government End User Purchasers The Software and Documentation qualify as commercial items as that term is defined at Federal Acquisition Regulation FAR 48 C F R 2 101 consisting of commercial computer software and commercial computer
48. de provides installation information and is provided as is Iridium and its affiliated companies directors officers employees agents trustees or consultants Iridium assume no responsibility for any typographical technical content or other inaccuracies in this Installation Guide Iridium reserves the right to revise this Installation Guide or withdraw it at any time without prior notice You can find the current version of this Iridium Pilot Installation Guide at www iridium com Your lridium Pilot is subject to a Limited Warranty Limitations Exclusions and Terms and Conditions which were included in the packaging with your Iridium Pilot and which can also be found in the Appendices to this Installation Manual and in your User Manual If there are discrepancies in the wording of the Limited Warranty that version associated with the User Manual is controlling You are permitted to use Iridium Pilot only as described and specified in this Installation Guide the User Manual and the Limited Warranty By using the Iridium Pilot you are indicating that you agree to comply with the terms set forth in this Installation Guide as well as the User Manual including without limitation the Limited Warranty including the section describing permitted use of Iridium Pilot the Conditions of Use If you fail to comply with the Limited Warranty and the Conditions of Use Iridium may void certain protections offered under the Limited Warranty and lr
49. ed then there is likely another issue and you should consult the trouble shooting section c If the call is not clear in either direction then there could be an interference issue An alternate location should be considered d If the call fails to connect go to the trouble shooting section of this guide Note Voice quality of the Iridium Pilot network is characterized as narrow band telephony Significant voice compression is used in transporting voice and it can therefore sound slightly degraded from a typical mobile telephone call Iridium Pilot Installation Guide Testing the Data Service With the PC connected to the Data port on the BDE open a browser on the Windows computer and attempt to connect to http speedtest iridium com Once the site is visible click the start button This is a customized speed test that accurately measures the performance of satellite communications Satellite communication differs from terrestrial communications In transitioning from stand by to full load about 20 seconds are required to acquire the network resources The speedtest tool has been specifically designed to account for these characteristics Note the speed should typically be within 2096 of the provisioned rate While checking a 128kbps link note that local activity may have the effect of slowing the link This is not an issue at the sea since the use density is significantly reduced over that of a major port Seldom are the lower pr
50. ends information to receives information from or otherwise interacts with the Iridium system is strictly prohibited will void the LIMITED WARRANTY under Section 1 of these Terms and Conditions and may result in legal action by Iridium Iridium Pilot Installation Guide 49 5 APPENDICES 50 5 INDEMNITY Purchaser agrees to defend indemnify and hold Iridium and its Service Provider harmless with respect to any claims or actions by any governmental entities or other third parties related to any violation of law with use of the Product or Accessories misuse of the Product or Accessories under these Terms and Conditions or any other violation of these Terms and Conditions and further agrees to pay all costs damages fines and other amounts incurred by Iridium or on Iridium s behalf in the defense of any such claims or actions Airtime charges remain applicable for any and all misuse of the Product or Accessories Failure to comply with these Terms and Conditions including Limitations and Conditions of Use will void the LIMITED WARRANTY and Iridium reserves the right to terminate lridium s service at any time 6 SOFTWARE LICENSE The following terms govern Purchaser s access and use of the Iridium or Iridium supplied software Software contained on the Product or Accessories License Conditioned upon compliance with these Terms and Conditions Iridium grants to Purchaser a nonexclusive and nontransferable license to use fo
51. eouoios pr siuensuo sjue3insuo p SALON 336 pelddng sy T HSINIA id ini Spyques bh S310N 335 pelddng sy YNITVYLNI 04d syueynsuo e puque Jo pue pi sjueynsuo jo Go 006 gt TIONIS SALON 335 gout sd pa m genau pn zo be yawn zou PITTS P E n THL ymnoop sun o nok ms dio lose Bel TMWDDad Janod ELE Se Be TWWIO3d TIONIS SOF at SYIANNN SIONVNTTOL GHVGNVIS ue pue uedo o ele u nok ueA si I Bind Syry 8 201290007 joueg 8941 H OBL gt WOS GIE Papjalys QL in ian He edi aa ma gogon FULL uopeuuoju pue seep suejioo Dumeug SML WIINSOINOO A TWIOMSWNOO A8 ALVA oN SLON 39NVH2 EJN 6002 01 GLO NO P66L4 Qy L2 vI 6002 nf ve EIN 6002 49 r2 GLO NO P66L Qy L2 vI 600 9 1577 39NIS 031 1004 N338 SVH Wall 3HL SNVAW ON 3nssi YALAY NOIS SN1d V NI SALON 39NVHO 3 NNIIVHINI O4d 13 SI AYOLSIH NOISHSA T300N A8 NFO3993HO 37115 ALYA 291245 any gyay tun pios anig 9911415 0229 24 0 lt uaasg
52. er a suitable location has been chosen mount the BDE NOLLVTIVLSNI Z 1 Layout the locations for the mounting screws 3 total see template at the end of the manual The BDE is mounted with the connector edge facing down Use the included template as a guide for drilling the mounting holes 2 Drill and tap holes for M4 flange style mounting screws a Note Alternative screws or screw washer combination may be used Flange must fit into a 4 5 mm 18 in hole Hold and screw the BDE against the wall Remove the SIM cover retain Switch the ON OFF switch in to the OFF position Remove installation cover from bottom left hand corner of BDE retain cover amp screw Connect internal cables a Fit power feed from the ship s DC buss or from the supplied PSU to power connector on BDE use strain relief provided within BDE The power LED should light Amber b Fit cable from ADE to BDE use strain relief provided within BDE 8 After checking that all the connections are securely made and have strain relief replace and fasten the installation cover Iridium Pilot Installation Guide 19 Connecting External Cables to the BDE Figure 11 Mounting hole iridium 2 INSTALLATION Installation Power LED SIM cover cover The data and handset connections are on the connector edge of the unit There is one data connection and three handset connections The data connection is marked as data
53. er for future trouble shooting efforts If the results are greatly different then contact your service provider or Iridium customer support for additional help 2 Place a voice call to the same number used in the earlier voice test Record the subjective results and verify the voice quality is substantially the same as the previous result 3 Run the Speed Test tool and verify the uplink and down link speeds are within 20 of the provisioned data speed Testing the Voice Service Using the normal handset connected to the Voice 1 port on the BDE place a call 1 Ensure the SST software has been stopped 2 Lift the receiver and listen for a dial tone 3 Dial the country code area code and phone number of a phone that can be used for voice quality testing Don t forget to press the key to initiate the call 4 When the call is answered verify there is intelligible voice in both directions 5 If any issues are detected hang up and attempt the call again If the problem persists attempt a call to an alternate test number preferably in a different exchange different provider from the initial attempt 6 If after all of these attempts there is still an issue consider the following a Clear voice from the Iridium Pilot unit to the landline and garbled voice in the other direction is typical of local ship interference disturbing the down link signal b If the clear voice is from the land line side and the Iridium Pilot side is garbl
54. ess with equivalent quality levels I am satisfied that relevant standards have been used in the design the above documentation exists in the project Master File and that the product will be labelled with the CE mark before Signed VP Engineering Iridium Pilot Installation Guide 35 Appendix B Specifications RF Performance Frequency of Operation Transmit 1616to 1626 5 MHz Receive 1616 to 1626 5 MHz Channelization FDMA Spacing 41 67 KHz Timing 8 3 ms slots in 90 ms repeating frame Channels Available 250 Channels max 64 per iOP 5 EIRP Voice 1 line 1 1 Watts average power K Data 64 ch 6 Watts average power Modulation Voice Data QPSK Antenna Type Electronically switched and phase steered 6 dual element azimuth array and 1 Zenith element Polarization RHCP Gain 8 dB Beam Width Hemispheric coverage 60 per element Steering Automatic solid state Coverage Horizon to horizon Ship s Motion Useful link margin up to 20 pitch and roll Mains Power Power module Input Voltage 100 to 240 VAC Input Frequency 50 or 60 Hz Output Power 100 Watts 24 volts 4 2 Amps BDE DC Input DC Input Voltage 11 to 32 VDC Standby Power 18 Watts Power During Call 22 Watts Power During Data 31 Watts max power consumption 36 Iridium Pilot Installation Guide Environmental Specifications Above Decks Equipment ADE
55. et progress Web Page for off hook details The BDE does not know what services are provisioned until it has connected to the network so this LED will be off at initial power up Iridium Pilot Installation Guide Suggested actions for the following fault conditions LED power Color off Reason No power supplied to BDE Suggested Action Get a qualified person to check the power being supplied to the BDE it should be between 11 32VDC at the input to the BDE and capable of providing up to 50W power Amber Power supplied to BDE BDE switched off Remove the SIM cover and ensure that the on off switch is in the on positions With this switch in the on position the LED should be green If the switch is on and this LED remains amber then call your service provider for assistance status Red Flashing BDE cannot communicate with ADE check connections Get a qualified person to check the connection between the BDE and ADE this should include the connections at the BDE and ADE and the entire cable between them signal Red No network signal detected It is valid for this LED to go red for short periods of time but it should not remain red If it remains red it implies that there is a problem with the equipment Please call your service provider and report all the information you can see on the web pages as well as the LED colors GPS Red No GPS signal You may be i
56. figured you may or may not want the IBSU to act as a DHCP server and to perform DNS forwarding see the Iridium Pilot User Manual for instructions on how to change settings 10 Initial System Configuration There are two levels of diagnostic information available basic and administrator Configuring the system and full diagnostics can only be done by the System Administrator and requires a login password Accessing the IBSU Web Pages 1 Connect a PC to the data port on the BDE 2 Open the web browser and in the web browser address window type http 192 168 0 1 Note The default IP address is assigned to the IBSU at the factory The IP address can be changed if there are multiple IBSU s at a single site if this has been done then type in the new IP address To reset the IP address back to the default 192 168 0 1 press the network reset button on the BDE 1 Select Login for administrator level diagnostics Type in the user name and password specified by Iridium default user name and password is admin Call your Service Provider if login fails 2 Select the appropriate link Select to link to Status Counters Diagnostic Configuration Admin Password Iridium Pilot Installation Guide NOLLVYNDIANOD 25 3 NETWORK CONFIGURATION 26 Figure 14 10 01 12 20 19 09 guest Sion In iridium status status 3 counters Power Status 3 diagnostics o o Signal
57. he BDE and Iridium s satellites The ADE will automatically locate and track Iridium satellites overhead using a solid state antenna array Figure 4 iridium e SSSA iata P Mounting Bracket not shown Platform to attach mounting pole and ADE to flat surface This is an optional accessory used to connect the ADE to the mast NOLLVTIVLSNI Z 2 Below Decks Equipment The Below Decks Equipment BDE is the appliance to which you connect your telephones and computers It is capable of handling three POTS RJ11 telephone handsets and one Ethernet data connection 3 ADE BDE Cable 20 m and 50 m cable available The cable connects the ADE to the BDE It is shielded and has a waterproof connection for the ADE Other lengths are available Consult your Iridium service provider for availability To maintain the waterproofing and shielding integrity of the cable take care when altering the cable in any way The pin out of the interface cable can be found in Appendix C 4 BDE Power Supply Unit The AC Power Supply Unit PSU provides power to the BDE 5 SIM The SIM card validates the system at start up allows connection to the Iridium network and provisions the appropriate phone and data lines Figure 5 SIM card reset button and on off switch are located behind panel Iridium Pilot Installation Guide 7 2 INSTALLATION 8 Installer Customer Furnished Equipment Mounting Pole Used to establish ve
58. idium reserves the right to terminate your right to use Iridium Pilot on the Iridium system If you do not accept the terms of the Limited Warranty and Conditions of Use do not use lridium Pilot Prior to Installing Iridium Pilot read and understand this Installation Guide and the User Manual including the safety warnings and information Failure to do so could result in serious injury or death If you do not have the Iridium Pilot User Manual it can be found at www iridium com or call 1 866 947 4348 and request that a User Manual be sent to you Third Party Information This Installation Guide might refer to third party sources of information hardware or software products or services and or third party web sites third party information Iridium does not control and is not responsible for any third party information including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of third party information The inclusion of such third party information does not imply endorsement by Iridium of the third party information ANY THIRD PARTY INFORMATION THAT IS PROVIDED WITH IRIDIUM S FACILITIES SERVICES PRODUCTS OR USER INFORMATION IS PROVIDED AS IS IRIDIUM MAKES NO REPRESENTATIONS GUARANTEES OR WARRANTIES IN RELATION TO THIRD PARTY INFORMATION AND IRIDIUM SHALL NOT BE LIABLE FOR ANY LOSSES DAMAGES LIABILITIES JUDGMENTS AND FINES
59. idium Pilot equipment to measure the RF environment at the potential ADE mounting locations prior to permanent installation This is an important step that will eliminate the possibility of needing to move the equipment later It is imperative all ships RADARs communications and navigation systems are on and operating during this test to ensure all potential interferers are detected System Minimum Separation NOLLVTIVLSNI Z VHF 5 0m 16 4 ft HF ssb 5 0m 16 4 ft Inmarsat 10 0 m 32 8 ft minimum Inmarsat may interfere with Iridium at distances up to 60 0 m 196 8 ft depending on the relative position of the satellites Other Iridium antennas unity gain 2 0 m 6 6 ft Another lridium Pilot Terminal 6 0 m 19 7 ft GPS 10 0 m 32 8 ft if itis in the same horizontal plane as the ADE Compass 1 0 m 333 ft estimate 7 2 Initial Power up and Site Survey Test 1 On the BDE move the power switch to the ON position After the units boots and the GPS initializes 2 minutes the status LEDs on the BDE should be as follows a Power Green b Status Amber Status can be Green with software version A012001 Signal Green d GPS Green 2 Boot the laptop computer and install the Iridium Pilot Accessory CD Iridium Pilot Installation Guide 13 2 INSTALLATION 14 3 The PC should display the CD directory Select the Site Survey Tool SST and double click to start the tool note
60. idium is a registered mark of Iridium Satellite LLC and its affiliates All other registered marks trademarks service marks and logos are property of their respective holders Information is subject to change without notice iridium Everywhere RELIABLE CRITICAL LIFELINES
61. ilot Installation Guide For warranty questions repairs service or for the return of Product or Accessories contact the Iridium Service Provider or Point of Sale Products and Accessories needing service should be returned to the Purchaser s Service Provider or Point of Sale Purchaser s Service Provider will coordinate warranty service with Iridium to facilitate repair or replacement of the Product or Accessories All Products and Accessories shipped to lridium s authorized Global Warranty Center s must be shipped with freight and insurance prepaid Products and Accessories returned to Iridium must be accompanied by a copy of the Return Material Authorization RMA and the RMA number referenced on the outside of the box Product and Accessories that is repaired or replaced under the LIMITED WARRANTY shall be returned to Purchaser at Iridium s expense for the freight and insurance and at Purchaser s expense for any applicable duties or other charges 4 LIMITATIONS AND CONDITIONS OF USE SSDIGNAddV S In the United States and subject to availability emergency calls using 911 or 112 emergency systems are routed to emergency call centers for response OUTSIDE OF THE UNTIED STATES EMERGENCY ACCESS NUMBERS SUCH AS 911 112 AND OR 999 ARE UNAVAILABLE ON THE IRIDIUM NETWORK AND MOBILE SATELLITE SERVICE Iridium also does not currently support enhanced 911 or 112 services and does not provide information to emergency call centers to identify c
62. in network warranty service for Iridium Pilot Products or Accessories via the Iridium Global Service Program GSP The GSP employs full time technicians trained in Iridium Pilot and marine electronics This service is available 24 hours a day and can be arranged by contacting lridium Tier ll Customer Care Use of the GSP for warranty repair replacement is at the discretion of Iridium with authorization from the ISP The GSP technician will conduct all troubleshooting remove and or replace and return activities on behalf of the ISP GSP partner roles and responsibilities include Maintain a supply of replacement equipment Coordinate the dispatch of trained technicians for service calls Conduct on board troubleshooting and remove replace activities e Return faulty equipment to Iridium Authorized Repair Centers Assist in the determination of voided warranties All GSP warranty service calls are dispatched by Iridium To request GSP technician support the ISP must contact Iridium Tier ll Customer Care Iridium Pilot Installation Guide 53 5 APPENDICES 54 The ISP must provide the following information to Iridium s Tier ll Customer Care when requesting GSP technician support TheShip s name Ships registration Call sign or IMO Acontact at the ships Management Company Fault description and troubleshooting performed Desired port and estimated arrival GSP warranty support and services are provided at no cost
63. ipment to function properly Only a qualified professional technician trained in the installation of marine electronics and antennas should remove the installation cover on the BDE Iridium Satellite LLC disclaims all liability for failure to comply with these requirements and improper installation Shock Hazard The Below Decks Equipment BDE contains low voltage that may cause serious injury if opened or not grounded Ensure the unit is properly grounded before operation and do not under any conditions open or dismantle the BDE Failure to follow these instructions could result in serious injury or death Radiation Hazard The Federal Communications Commission has adopted a safety standard for human exposure to RF Radio Frequency energy which is below the OSHA Occupational Safety and Health Act limits The Above Decks Equipment ADE transmits radio frequency energy RF that may cause thermal injuries including tissue damage from increased heating and body temperature When the system power is ON keep all personnel a minimum of 1 0 m 3 3 ft from the antenna see Radiation Hazard Failure to do so could result in serious injury or death Iridium Pilot Installation Guide Figure 1 NOILINGOYLNI L Description Minimum Distance from Antenna within 0 180 of the antenna elevation range 1 0 m 3 3 ft Antenna mounting and substitution The antenna supplied by the manufacturer or radio dealer m
64. n an area where a GPS signal cannot be received if the vessel moves and the problem persists then contact your service provider and report that internal GPS has failed data data Amber Red Access to network denied see Web Page for details SIM problem Access to the Iridium network has been denied there are a number of reasons for this below for details see Access Denied table page 32 Check SIM inserted correctly and SIM lock on SIM holder pushed across Check you have a valid Iridium Pilot SIM voice Amber Access to network denied see Web Page for details Access to the Iridium network has been denied there are a number of reasons for this below for details see Access Denied table page 32 voice Red SIM problem Check SIM inserted correctly and SIM lock on SIM holder pushed across Check you have a valid Iridium Pilot SIM Iridium Pilot Installation Guide DSNILOOHS3 180n08L 31 4 TROUBLESHOOTING 32 15 Access Denial Denial of access will be indicated by amber Voice and Data LEDs on the BDE Check the IBSU status webpage under the Satellite Connection heading for the Access Denial code This may be helpful in diagnosing the problem with your service provider or Iridium customer support Reason Details Suggested Action SIM non functional TMSI IMSI Invalid Contact service provider and install a new SIM Network rejection Authentication Fail
65. ng to select the channel A yellow highlight box is drawn around the channel of interest and the text in the upper right of the screen will display Selected Channel XXX NN Scans If the user has selected more than 1 scan and the application has had enough time to collect more than on scan the display will indicate the following Light blue shows the mean RSSI value for each antenna over the completed number of scans the red show the peak value obtained over the specified number of scans and finally the black bar shows the value of the current scan c The hexagonal direction display in the upper left corner of the GUI displays a top view of the ADE antenna array oriented to the ship s reference system assuming the ADE has been oriented with the ground lug facing aft When a channel is selected in the main display the red and blue spots provide an approximate direction back to the source of the detected signal This direction plot is based on a calculation of relative signal strengths of the 7 antennas In this example a single scan has completed in a nearly noise free environment Channel 130 has been selected in the main display and both the Mean and peak maxima are seen on antenna 2 with slightly lesser amounts detected on antennas 1 and 3 while all the other antennae stay near the 123 dBm noise floor of the receiver The direction display shows the probable direction of the detected signal Since display shows a few discrete active channels
66. ntents Section INTRODUCTION s OODD DOD n Don 1 1 2 Safety Summary ed HP RERUM TG yd CG nee trie etes 3 Overview of Operation Section 11 INSTALLATION m 7 4 Broadband Subscriber Unit Components Je ATEFCOMMECTION Die Cte IN SC CY ELLE 6 Installation Considerations and Overview 7lowto Connectthe Systein O ERE Bz Installitig the 23 9 Install P rforrmance RY Tu GYN YN FWY WY yN DW CYR FN TERRE Section NETWORK CONFIGURATION System tree FUD v tesi 11 Configuratiomof LAN Settings un ei YR eri be PRSE SER eser e LED tee EHE hore FWY CYFA Section IV TROUBLESHOOTING 4e eere esee seen esent tn sets s etos assa etos 29 12 FaulE OVerV eW 29 13120 State Table p V 29 WAST O UDI SSI OO i Rn elector coiere iet E e Rete CU 29 15 e 32 16 Performance 5 riter terat FEN FA RAF pee ER Qe resa GYFYNG 32 Section APPENDICES Appendix A Regulatory Approvals Appendix B Specifications 5 eroe e ere ERE ASESOR DYD EUO Appendix A
67. o the ship s network Installation Parts and Tools Iridium Pilot unit ADE BDE power module handsets interconnect cable optional mounting bracket and mounting hardware User supplied mast Windows compatible computer Iridium Pilot accessory CD Ethernet cable RJ11 phones Slotted and Phillips screw drivers Hammer and center punch Power drill and associated bits Temporary connection of equipment may be necessary to test and validate the potential ADE location s Run the Site Survey Tool supplied on the accessory CD with your product This will help to identify and Iridium Pilot Installation Guide NOLLVTIVLSNI Z 9 INSTALLATION 2 10 Wire cutters Wire strippers and terminal lug crimper RJ 45 Crimp tool Electrical tape 6 1 Choosing a Location for the ADE Proper location is critical to ensure proper communications between the Iridium Broadband Subscriber Unit 1850 and the Iridium satellite network The Above Decks Equipment ADE transmits radio frequency RF that may cause thermal injuries including tissue damage from increased heating and body temperature When the system power is ON keep all personnel a minimum of 1 0 m 3 3 ft from the antenna see Radiation Hazard Failure to do so could result in serious injury or death ADE Installation Considerations As previously stated Iridium is a constellation of LEO satellites covering every location on the surface of the
68. ovisioned rates affected by traffic If a rate is out of specification wait 5 minutes and try again Now that the site survey voice call and data call have provided nominal performance you can initiate routine use of the terminal Iridium Pilot Installation Guide NOLLVTIVISNI Z 23 24 Iridium Pilot Installation Guide Section NETWORK CONFIGURATION The second half of this manual requires network administrative skills to complete the integration with the IT subsystem It should only be performed if the installer has the appropriate knowledge and background If the Below Deck Equipment BDE is to be connected to a down stream port of an Ethernet hub or switch then the user will need to use a crossover Ethernet cable Data Service must be provisioned before you can connect to the Internet The data LED will be illuminated green if your Iridium Pilot unit is provisioned for data For a Single PC Connect directly to the data port of the BDE Usea standard Ethernet cable Configure PC for static configuration for more details see User Manual For Multiple PCs Connect the switch hub router to the data port on the BDE using a crossover Ethernet cable Connectthe PCs to the Ethernet switch hub or router Note these multiple devices will be sharing the same satellite connection over the Iridium network the more devices connected the smaller the share of the connection Depending on how your ship side LAN is con
69. ply to computer programs including firmware as provided to Purchaser by Iridium or an authorized Iridium reseller and any upgrades updates bug fixes or modified versions thereto collectively Upgrades or backup copies of any of the foregoing NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS 1 UNLESS AUTHORIZED BY IRIDIUM PURCHASER HAS NO LICENSE OR RIGHT TO MAKE OR USE ANY ADDITIONAL COPIES OR UPGRADES IRIDIUM MAY MAKE SOFTWARE AVAILABLE BASED ON ADDITIONAL TERMS 2 USE OF UPGRADES IS LIMITED TO IRIDIUM PRODUCTS AND ACCESSORIES FOR WHICH PURCHASER IS THE ORIGINAL END USER PURCHASER OR LESSEE OR OTHERWISE HOLDS A VALID LICENSE TO USE THE SOFTWARE WHICH IS BEING UPGRADED AND 3 THE MAKING AND USE OF ADDITIONAL COPIES IS LIMITED TO NECESSARY BACKUP PURPOSES ONLY Proprietary Notices Purchaser agrees to maintain and reproduce all copyright and other proprietary notices on all copies in any form of the Software in the same form and manner that such copyright and other proprietary notices are included on the Software Except as expressly authorized in these Terms and Conditions Purchaser shall not make any copies or duplicates of any Software without the prior written permission of Iridium Term and Termination These Terms and Conditions and the license granted herein shall remain effective until terminated Purchaser may terminate these Terms and Conditions and the license at any time by destroying all copies of Softw
70. r Purchaser s internal purposes the Software and the Documentation Documentation means written information whether contained in user or technical manuals training materials specifications or otherwise pertaining to the Software and made available by Iridium with the Software in any manner Purchaser shall use the Software solely as embedded in or if downloaded as provided via download for execution on and for communication via the Iridium network No other licenses are granted by implication estoppel or otherwise General Limitations This is a license not a transfer of title to the Software and Documentation and Iridium retains ownership of all copies of the Software and Documentation Purchaser acknowledges that the Software and Documentation contain trade secrets of Iridium or its suppliers or licensors including but not limited to the specific internal design and structure of individual programs and associated interface information Except as otherwise expressly provided under the Agreement Purchaser shall have no right and Purchaser specifically agrees not to i transfer assign or sublicense its license rights to any other person or entity other than in compliance with any Iridium relicensing transfer policy then in force or use the Software on unauthorized or secondhand Iridium equipment and Purchaser acknowledges that any attempted transfer assignment sublicense or use shall be void ii make error corrections to or
71. reen Amber Red Red Flashing Flashing power No power Power Not Used Power Not Used Not Used supplied to supplied to supplied to BDE BDE and BDE BDE BDE switched switched off on Power is being passed to ADE status Not Used Idle Active Voice Standby not Not Used BDE cannot connected to or data connected to communicate the Iridium is being the Iridium with ADE network but transferred network check no traffic to from connections the Iridium network signal Not Used Strong Not Used Weak network No network Not Used network signal signal signal detected detected detected GPS Not Used GPS signal Not Used Not Used No GPS signal Not Used available to ADE data Data port not Data port Flashing Access to SIM problem Not Used provisioned provisioned when data call network for use in progress denied see Web Page for details voice 1 Voice Voice port 1 Incoming Access to SIM problem Not Used port 1 not provisioned call ringing network provisioned for use or call in denied see Or handset off progress Web Page for hook details voice2 Voice Voice port 2 Incoming Access to SIM problem Not Used port 3 not provisioned call ringing network provisioned for use or call in denied see Or handset progress Web Page for off hook details voice3 Voice Voice port 3 Incoming Access to SIM problem Not Used port 3 not provisioned call ringing network provisioned foruse or call in denied see Or hands
72. rovision of these Terms and Conditions is found invalid under applicable law or court order all other provisions shall be unaffected and remain independently binding and valid The provisions in these Terms and Conditions supersede any contrary provisions in other Iridium documents including ridium OpenPort Product Limited Warranty Policy 1 IRIDIUM PILOT LIMITED WARRANTY Iridium warrants only that the Product not including Accessories shall be free from defects in materials and workmanship for a period of sixty 60 months five 5 years from the date of sale to the end user Iridium Pilot Accessories shall be covered by this Limited Warranty for twelve 12 months one 1 year Iridium does not authorize any person to assume or create for it any other obligation or liability in connection with any Product or Accessories IRIDIUM MAKES NO OTHER WARRANTY OR GUARANTEE EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT SATISFACTORY QUALITY NON INTERFERENCE ACCURACY OF INFORMATIONAL CONTENT OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE IN NO EVENT SHALL IRIDIUM BE LIABLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR ACCESSORIES OR FOR ANY INDEMNIFICATION OF PURCHASER ON ACCOUNT OF ANY CLAIM ASSERTED AGAINST PURCHASER OR FOR ANY OTHER DAMAGE OF ANY KIND WHETHER DIRECTLY OR IN
73. rranty Center An RMA must be obtained prior to returning any equipment Iridium offers several solutions for warranty repairs standard RMA cross shipments and the Global Service Program GSP See Section 4 2 Iridium Roles Iridium has primary responsibility for determining if its Product and Accessories is covered under warranty Iridium s roles and responsibilities are to e Maintain the Tier ll Customer Care Center for troubleshooting of faulty Products and Accessories Maintain a Global Warranty Center for the issuance of RMAs Maintain an Authorized Repair Center for the failure analysis and refurbishment of returned Product and Accessories 3 Iridium Service Provider Roles ISPs are the primary interface with the customer ISPs are not to conduct any type of Product repair other than unit replacement The disassembly or opening of any Product or Accessories shall void the limited warranty ISP Dealers roles and responsibilities include Distribute and update the Product and Accessories with the latest firmware After receiving notice of warranty claim verify that the Product and Accessories are installed correctly per current version of the Iridium Pilot Installation Guide Contact Iridium Customer Care at 41 480 752 5100 option 2 or datasupport iridium com for trouble shooting assistance Perform customer support and fault evaluation Determine if a Product or Accessories is defective including the root cause
74. rtical position of ADE Must have additional support if exposed to high winds Ethernet Cable Use if data connection is provisioned Maximum length is 100 meters This has to include the ADE BDE interface cable So the Ethernet cable length must take into account the distance between the ADE and BDE Fasteners 4 M10 length depends on bracket must have 15 20 mm thread engagement with ADE Recommended Practices Supplies Iridium recommends that a surge suppressor or universal power supply UPS unit is installed along with the Iridium Pilot product 5 Interconnection Diagram Figure 6 BADE 1001 Above Decks Equipment Iridium Pilot Interconnection Diagram s iridium Y Below Decks Equipment Interconnect Cable 50 meters optionally 20 m So E Power Cord 2m User Supplied Normal Handset Crew s Handset Optional Power Module Computer amp 2mRJ 11 Cable amp 2 11 Cable Handset and Cable Understanding the Interface Between ADE and BDE The BDE provides isolated 48 volts to operate the transceiver and digital base band processor in the ADE There is an E1 interface that carries voice information from the BDE to the ADE The E1 also provides communications for housekeeping between the two devices for SIM interfacing and reset to factory defaults commands Lastly there is an Ethernet connection thru the BDE connecting directly to the ADE base band processor Iridium Pilot Installation Guide
75. s will illuminate green Reset button Ara i j D y uA m m E EE SIM 5 Replace the SIM cover Iridium Pilot Installation Guide NOILVTIVLSNI C 21 2 INSTALLATION 22 SIM Validation In order to access the Iridium network the BDE must have a valid SIM installed Upon activation by the Service Provider the customer s SIM will be provisioned with the service level available bandwidth and the number of voice lines available For example There are three phone lines available but you choose to only provision one of them Upon system activation only one phone line will be available Contact the service provider to add or remove voice phone lines Once the service provider has added or removed voice lines the BDE will automatically update the SIM at the next network connection Note If the SIM card is removed or unlocked any voice or data calls will be terminated immediately The SIM must be reinserted and locked into position using the locking mechanism on the SIM card holder and then the unit must be switched off and back on again to be reactivated 9 Install Performance Testing This section will repeat the tests performed in sections 10 and 11 to validate the installation of the satellite equipment and links The following steps should be followed 1 Run the SST program again and compare the resulting graphs to the earlier temporary installation results Retain both sets of results on the Ship s comput
76. sing airtime purchased from Purchaser s Iridium Service Provider Terms and conditions for use of the Iridium system and network airtime are provided separately by Purchaser s Service Provider Iridium or Purchaser s Service Provider may from time to time change or establish additional terms and conditions Iridium will attempt to reasonably provide Purchaser with notice of changes in terms and conditions All terms and conditions will be effective as of the date such changes are made available publicly and Purchaser s use of the Product or Accessories after such date shall constitute acceptance of new and or modified terms and conditions The Product and Accessories must not be used in connection with any third party devices including but not limited to computers cameras batteries GPS devices recorders or other devices which alter the format of information sent or received by the Product or Accessories except to the extent that Iridium has tested those devices and certified that their use will have no adverse effect on the Iridium satellite network All devices approved by Iridium will be advertised and labeled as Certified by Iridium Only such Iridium Approved Devices may be used with the Product and Accessories and with the Iridium system Modification reverse engineering or any attempt to reverse engineer the Product or Accessories any component of any Product or Accessories or the manner in which the Product or Accessories connects to s
77. software documentation as such terms are used in FAR 12 212 Consistent with FAR 12 212 and DoD FAR Supp 227 7202 1 through 227 7202 4 and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which these Terms and Conditions may be incorporated Purchaser may provide to Government end user or if the sale is direct Government end user will acquire the Software and Documentation with only those rights set forth in these Terms and Conditions Use of either the Software or Documentation or both constitutes agreement by the Government that the Software and Documentation are commercial computer software and commercial computer software documentation and constitutes acceptance of the rights and restrictions herein DWARO802 Ver 1 0 Iridium Pilot Installation Guide SSDIGNAddV S 51 5 APPENDICES 52 Iridium Pilot Product and Accessories Warranty Claim Process 1 Overview This Policy is designed to offer Iridium Pilot customers through their Iridium Service Provider ISP a simple and expeditious support solution for the Iridium Pilot Product and Accessories Customers and Dealers are encouraged to contact their ISP for Product support To initiate a warranty claim the ISP must first contact Iridium Tier Il Customer Care If it is determined that the equipment is faulty a Return Material Authorization RMA will be issued by either lridium s Tier Il Customer Care or Global Wa
78. t 25 AvPkwedow 100 Iridium Pilot Installation Guide S4DIGN3ddV 5 59 5 APPENDICES 60 If RADAR presents a problem for Iridium Pilot it will most likely be an out of band type interference Given the RADAR antenna spends most of the time facing away from the ADE the noise floor may display a cyclic pattern of raised and normal amplitude causing something like every third channel to be elevated Since the scan rate of the SST and the sweep rate of the RADAR are not synchronous the affected channels may walk across the display from sweep to sweep causing the noise floor of a long duration scan 10 scans to elevate nearly uniformly Peak values of normal Iridium signals are typically 90dBm or below Peaks in excess of 85 dBm should be suspected as terrestrial interferers and be tracked down At the conclusion of the survey the user should stop the tool and then select the file menu button and save the file using the default naming convention which contains the IMEI of the unit under test along with a time date stamp The data is stored as a comma separated value CSV and can be sent to a tier 2 or tier 3 organization for further assistance in analysis Tier 1 is end user support from the SP service provider Tier 2 is SP support from Iridium Tier 3 is engineering support to Tier 2 The tool has additional configuration parameters to allow the user to scan smaller portions of the band using the
79. t the gateway iv Possible equipment issue 3 Performance Problem Both local and Satellite communications work but voice and or data issues persist a Possible interference or blockage issue b Possible equipment issue 13 LED State Table The Data and Voice LEDs will be off until the unit has initial contact with the Iridium network to register and verify service The Status LED states were changed in firmware version AO100002 and newer The LED state table above reflects this new functionality Older versions of code should be updated to the current version to take advantage of performance improvements and enhancements 14 Troubleshooting There are 8 LED indicators located on the BDE that can be used to initially diagnose issues with the system Initially these indicators may be the only feedback to service personnel if the unit has a fundamental issue During trouble shooting service personnel need to determine if the unit has previously worked and recently failed or if this is a new installation that has never worked While troubleshooting consider changes in performance and how they may relate to other equipment that has been added to the vessel Iridium Pilot Installation Guide SNILOOHS3 18004 17 29 4 TROUBLESHOOTING 30 There are two main sources of information for troubleshooting 1 The IBSU Web Pages as detailed in Section 7 2 The LEDs on the BDE LED Off Green G
80. the size of the obstruction and the distance of the obstruction from the ADE and the amount of signal loss Obstruction Signal Loss Table Signal interference around the ADE Diameter of Obstruction Obstruction Distance Signal Loss 2 m 7 ft lt 2m 6 5 ft 2 4 m 13 1 ft 1 dB 4m 1 3 ft lt 9m 29 5 ft 2 dB lt 31 m 101 8 ft 1 dB 6m 2 ft lt 22 m 72 2 ft 2 dB 75 246 ft 1dB 8 m 2 6 ft lt 40 m 131 2 ft 2db 1dB 1 0 m 3 3 ft lt 65 m 213 2 ft 2 dB The ship s RADAR and high power transmitters may cause signal interference To avoid possible damage to the ADE and degradation of ADE performance the unit must be mounted as far away as practical from these units In addition it should also be kept clear of other sources of interference such as other Iridium or Inmarsat terminals The diagrams and tables below are only guidelines as the minimum distances will be dependent on the exact transmitter characteristics as well as reflections from masts decks and other items in the vicinity of the ADE The tables for X and S band radar distances are minimum distances to avoid damage to the ADE and do not necessarily guarantee a good communication link Minimum Distance from S band amp X band RADARs S band 10 cm 3 GHz radars Radar Power Min distance at 15 vertical separation Min distance at 60 vertical separation 0 10kW 0 4 m 1
81. tool remains running data is collected regardless of the average peak Window size Theuser can select to sample every channel every other channel every 5th channel or every 10th channel using the Step pull down on the control bar This feature may be useful in tracking down broad band interferers by spot scanning across the entire frequency range and completing scans more quickly By adjusting the Av Pk Window the user is selecting the last n scans to be included in the averaging and peak selection Note that the completed scans may be less than the window size meaning the average is performed on the lesser of these two values The SST is not optimized to find Iridium Satellite downlinks but rather is designed to detect terrestrial interferers 62 Iridium Pilot Installation Guide 02 12 Only one communications company connects the entire globe Iridium commands the world s furthest reaching network making it the only truly global communications company with solutions that span from pole to pole Iridium voice and data products provide superior communications solutions that allow global companies government agencies and individuals to stay connected everywhere With a unique global ecosystem of partners Iridium continues to create new high value capabilities that are leading the world into a new era of communication ium com fr tj e D WWW Copyright 2012 Iridium Satellite LLC All rights reserved Ir
82. tor on the interface cable to the ADE receptacle on the bottom of the ADE Note you can use the ADE shipping container as a temporary platform to support the ADE and provide clearance for the connector and cable by cutting a small hole on the cardboard box Elevate the ADE to the approximate intended install height and use a temporary platform to hold the unit Orient the grounding lug on the bottom of the ADE aft towards the stern of the vessel 2 Route the interface cable along the deck to a location where Mains power is available Tape the cable to the deck to reduce any trip hazard during the temporary operation of the system 3 Remove the installation cover on the BDE and Connect the interface cable RJ 45 and the green connector from the power module You can leave the cover off at this time 4 Remove the SIM cover and install the SIM noting the correct orientation as indicated on the unit Close the SIM latch and make sure the power switch is in the off position Leave the SIM cover off during the test 5 Connect the mains cable to the power module and connect the other end to the Ship s mains power outlet The LED on the power module should light and the Power LED on the BDE should light 6 Connect a cable from the BDE Data port to the RJ 45 connector on the lap top computer 7 Connect the RJ 11 cable from Voice 1 on the to the Normal handset 7 1 Temporary Setup and Site Validation This next step will use the Ir
83. ty of Iridium Product or Accessories used in a combination with equipment not furnished by Iridium 3 Damage to any equipment not furnished by Iridium 4 Defects or damage resulting from use of the Product or Accessories in any manner not in accordance with the User Manual or Installation Guide 5 Damages resulting from accident or neglect including but not limited to dropping the Product or Accessories on hard surfaces submersion in water improper testing operation maintenance installation adjustment or any alteration or modification of any kind including spliced or improperly terminated cables 6 Scratches or other damage to surfaces or the appearance of externally exposed parts caused by Purchaser s use B The LIMITED WARRANTY in Section 1 of these Terms and Conditions is VOID upon the following 1 Product integration installation maintenance or service in any manner other than in accordance with the Iridium installation and user documentation furnished with or applicable to the Product or Accessories 2 Use of ancillary equipment not furnished by Iridium which damages Iridium Product or Accessories 3 Product or Accessories disassembly opening or repair performed by anyone other than an Iridium Authorized Repair Center 4 Removal alteration or obliteration of serial numbers or date tags 5 Failure to comply with these Terms and Conditions including Limitations and Conditions of Use in Section 4 below 3
84. ure Replace SIM with known good device Potential Transmitter failure Network rejection IMEI Blacklisted Contact service provider to rectify the status at the Iridium network ADE RF transmission prohibited Indeterminate Location Check GPS LED for Green indication Check GPS status on the webpage for OK If OK call service provider ADE RF transmission prohibited ADE does not have a valid GPS Waitfor the vessel to move to a location fix different geographic location Contact Iridium customer support for assistance 16 Performance Problems Voice and data problems can be attributed to several causes 1 User expectation can be the first order of problem resolution Is the IBSU provisioned for all the service levels the customer expects Is the voice performance consistent with satellite communications This may not be as good as the end user expects Is the data rate slow due to abnormal application interaction with the IBSU Is the user expecting the ramp up time 2 The voice and data may be actually impeded due to a Interference on the vessel b Blockage of the ADE view of the sky c Interference caused by an adjacent vessel while in port 3 Voice quality is poor a Potential issue with terrestrial network the Iridium Pilot unit is attempting to connect to Attempt to place a call to an alternate exchange and assess call quality Iridium Pilot Installation Guide Section V A
85. ust be selected that is within 100 meters accounting for the path thru the cable chase Drill the necessary hole to route the cable to the interior of the vessel The cable should be pulled with the RJ 45 connector installed since it has been tested in previous steps Use care and install a pull string that attaches to the cable jacket and does not place stress on the connector Use electrical tape to protect the RJ 45 during the pull operation Leave just enough service loop at the ADE and store any excess cable in the cable chase or near the BDE ADE Mounting Considerations in detachment of the unit causing disruption in operation of the unit or danger from ADE must be properly mounted and secured to vessel Failure to do so could result a falling unit which could result in serious injury or death A suitable mounting bracket or mast needs to be procured or fabricated to support the ADE Factors to consier in selecting a mounting method include The weight of the unit 11 kg 24 25 Ibs The physical size of the unit 230 mm high by 570 mm in diameter Mechanical resonance of the system excited by Mechanical vibrations from the vessel Wind induced vibration Iridium Pilot Installation Guide These factors will be discussed in the following paragraphs The mounting bracket and pole must be capable of supporting the weight of the unit Consideration should also be given to accessibility for installation and service
86. ust maintain a minimum separation distance of 1 0 m the from unit and installers must place ADE transmitter in a manner to maintain minimum spacing requirement Failure to do so could result in exposure to radio frequency energy RF transmitted from the ADE that could result in serious injury or death Exposure to radio frequency energy RF from the antenna may cause thermal injuries Iridium Pilot Installation Guide 3 1 4 INTRODUCTION tissue damage from increased heating and body temperature Do not substitute any antenna for the one supplied or recommended by the manufacturer or radio dealer Substitution of antennas could cause exposure to excess radio frequency radiation which could result in serious injury or death Exposure to radio freguency energy RF from the antenna may cause thermal injuries including ADE must be properly mounted and secured to vessel Failure to do so could result in detachment of the unit causing disruption in operation of the unit or danger from a falling unit which could result in serious injury or death failure of the ADE This in turn could cause disruption in operation of the Iridium Pilot device or danger from a falling unit Avoid damaging the paint coating If damage occurs re apply appropriate anti corrosion paint Failure to do so could result in serious injury or death Damage to the paint coating may allow rust to the ADE which could result in
87. ust not be mounted at a location such that during radio transmission any person or persons can come closer than the indicated minimum safe distance to the antenna 1 0 m 3 3ft To comply with current FCC RF Exposure limits the antenna must be installed at or exceeding the minimum safe distance shown above and in accordance with the requirements of the antenna manufacturer or supplier Base Station Installation The antenna should be fixed mounted on an outdoor permanent structure RF Exposure compliance must be addressed at the time of installation You may contact your radio dealer or the manufacturer for further instructions You as the qualified end user of this radio device must control the exposure conditions of bystanders to ensure the minimum separation distance above is maintained between the antenna and nearby persons for satisfying RF Exposure compliance The operation of this transmitter must satisfy the requirements of Occupational Controlled Exposure Environment for work related use Transmit only when person s are at least the minimum distance from the properly installed externally mounted antenna If you have any concerns about the adequacy of the mounting or support for the Iridium Pilot device seek advice from a structural engineer or other qualified individual including tissue damage from increased heating and body temperature Keep everyone at a safe distance from the antenna when the system power is ON Personnel m
88. with proof of sale may be replaced with factory refurbished Product s or Accessories Replacement Product or Accessories will be warranted for the balance of the original warranty period or six 6 months from shipment whichever is greater All Product s or Accessories must be returned to Iridium Iridium supports three standard RMA solutions Standard RMA Cross Ship RMA and RMA through the GSP SSDIGNAddV S The Standard RMA requires Iridium to receive the returned Product or Accessories before shipping replacement Product or Accessories If defective Product or Accessories issued under RMA is not received at the Iridium Global Warranty Center per RMA within four 4 months from RMA issuance the RMA will be cancelled In the event the defective Product or Accessories still requires return a new RMA request and issuance must take place The Cross Ship RMA allows replacement Product or Accessories to be shipped after RMA approval but before receipt of the returned Product or Accessories Failed Product or Accessories issued under Cross Ship RMA must be returned to Iridium Global Warranty Center per RMA within ninety 90 days of cross shipped replacement equipment failure to do so will result in an invoice being issued to ISP for the cost of the cross shipped replacement equipment The RMA through the GSP requires the Iridium designated field service provider to perform all the RMA processes 5 Global Service Program Iridium offers
89. ystem is designated a backup then there may be some latitude to violate the offset distance 3 Locate the GPS antenna GPS and Iridium frequencies are close together and transmission from the ADE can affect ship s navigation if the offset distances are not honored 4 Note metal RF reflective surfaces just below the potential ADE location Figure 7 Any metal in this area has the potential to reflect RF energy and cause multipath fading 5 Look at possible locations and the remaining antennae in the immediate area and select the locations with the fewest potential interferers 6 Finally look at the obstructions and determine if the site will provide a reasonably unobstructed view of the sky Try not to allow any single obstruction to attenuate signal path more than 2 dB 6 2 Choosing a Location for the BDE An ideal location for the BDE should be 1 Within 50m of the antenna 2 a dry location 3 Within close proximity to the digital and analog interface 4 Close to AC DC power Shock Hazard The Below Decks Equipment BDE contains low voltage that may cause serious injury if opened or not grounded Ensure the unit is properly grounded before operation and after installation do A not under any conditions open or dismantle the BDE Failure to follow these instructions could result in serious injury or death Iridium Pilot Installation Guide 7 How to Connect the System 1 Connect the 9 pin circular connec

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