Hold-n-Tell TM DP-200
Contents
1. Trouble Shooting 1 There is no sound a Make sure the output level is turned up b Turn on the internal speaker by pressing and locking down the Speaker Button on case top If the audio can be heard from the internal speaker but not through the phone system then make sure the audio patch cord is properly connected c If the audio can not be heard from the internal speaker then the flash card may have been installed without turning off the power To fix this problem turn the power off for a few seconds 2 It s playing the wrong message Press the Change Button momentarily to advance to the next track Re peat this process until the desired message is reached 3 The sound quality is poor a Wrong impedance was selected change to the other value b Output level is too high turn it down with the VOL Dial H old n Tall DP 200 On Hold System User s Manual Revision 1 0 c 2004 Eletech Elnterprise Co Ltd All rights reserved Hold n Tell is a trademark of Eletech Enterprise Co Ltd Congratulations on your purchase of DP 200 the first CompactFlash based 16 bit on hold system in the world offering the following features 2 100 digital design no moving parts to wear and tear s Works with any phone system with external music or background music input Uses CompactFlash CF cards from 16M B to 512MB more than an hour s audio can be stored if needed Windows wav compatible P2. lays 16 bit uncompressed audio sampled at 11 or 22 KHz Up to 99 different tracks can be stored on a single flash card Switchable output impedance to match your phone system Built in speaker for testing amp monitoring purpose zs Desk top or wall mount Whether it s used to keep callers informed or entertained DP 200 is an efficient and cost effective tool that turns wasted hold time into pleasant and valuable advertising time for your business Specifications Supported Sound File Format Windows wav monaural output 16 bit uncompressed PCM sampled at 11 or 22 KHz Max Number of Audio Tracks per Flash Card 99 switch selectable Audio Output Impedance 8 or 600 Ohm switch selectable Supported Flash Card Type CompactFlash card type Physical Dimensions Approximately 6 6 L x 4 5 W x 1 1 H Package Content 1 x DP 200 Player Unit 1 x Power Adaptor 2 x Audio Patch Cords one with 1 8 phone plug one with RCA jack 1 x User s Manual 1 x Metal Mounting Plate 1 x CompactFlash Card optional Installation Guide Step 1 Connect the unit cms SS Cal rE Select output impedance A 8 or 600 Ohm To MOH or BGM jack on the phone system Two different audio patch cords are provided Use the one that fits your phone system Select the output impedance 8 or 600 Ohm that matches your phone system If you are not sure which one to choose try both
3. settings and select the one with better sound quality Step 2 Install the flash card The flash card should have been programmed with audio files before installation Make sure the power is off by turning the VOL Dial to ward the OFF direction till the power light on case top is off You can also unplug the power cord if the VOL Dial has been adjusted properly from previous use and you don t want to change it Then slide open the flash card cover and insert the card facing up The card should slide in with little effort To remove the card press the black Eject Button Step 3 Turn on power and adjust output level Use the VOL Dial to turn on power and adjust output level Audio playback starts automatically Press the Speaker Button on cast top to toggle the internal speaker on and off The internal speaker is for testing purpose only and may be turned on or off during normal operation Step 4 Change tracks Up to 99 tracks can be programmed on the flash card Press the Change Button to go to the next track If you go beyond the last track it will reset to the first track You can also reset the unit to the first track at any time by pressing down the Change Button for more than 2 seconds DP 200 remembers which track it was playing before power failure and it resumes that track automatically when power is restored
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