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1. 1 8 Utilities DHCP Server DCHP stands for Dynamic Host Control Protocol PBX220 has a built in DHCP server The DHCP server will automatically assign an IP address to the computers on the LAN Be sure to set your computers to be DHCP clients by setting their TCP IP setting to Obtain an IP address automatically The DHCP server will automatically allocate an unused IP address from the IP address pool You must specify the starting IP address and the clients quantity DHCP Server Dashboard Lease Expiry MAC IP Address Device Name 1970 04 01 23 04 06 00376422 bf bb 172 15 0 123 1970 01 01 22 37 53 cA 5a b ef di Bd 172 16 0 123 andrbad eg14330474063867 1970 01 01 20 12 41 bc 773750535072 172150 154 Apple FXC Enable DHCP Yes No Client IP Start 192 166 1 100 Max Clients 150 Save DHCP Server Setting Lease c DHCP client expiry time Wireless Mac Filter Use Wireless Mac Filter to allow or deny wireless devices by their MAC addresses from accessing the network You can manually set the white list or black list to manage the access Wireless Mac Filter Dashboard Wireless Mac Filter Control i Disabled O White list Black list MAC Address 1 2 Wireless MAC Filter Setting Control Select filter list type MAC addresses in white list are permitted to access the WiFi network MAC address in black list are forbidden to access the WiFi network MAC Address Manually add the filter MAC address into the list
2. Port Forward This section allows to open a single port or range of ports Set the IP address Mac port from the source and destination choose the protocol and enable A Logout Dashboard Dyi Networks DHCP Server system Wireless Mac Filter T porron O Extensions Firewall UPNP DMZ Line Provider Qos Advanced External Disk PBX More Port Forward Dashboard Port Forward Port Forward Source Destination Protocol Enable Zone Al vw Zone Al v TCP UDP v IP IP MAC PORT PORT L Enable Zone Al vw Zone Al v TCP UDP vi IP IP BAAM AAMT Port Forwarding Setting Source Zone Configure Zone setting for source IP Enter the IP address of the source device Port Enter a port or port range Destination Zone Configure Zone setting for destination IP Enter the IP address of the device on your local network that you want to allow the incoming service to Port Enter a port or port range for the public and private port Select the type of protocol you d like to assign to the rule Firewall UPNP DMZ A firewall protects your network from the outside work PBX220 provides a simple protection of your network General DMZ PC IP UPNP amp NAT PMP Disable Enable WAN Ping Response le Yes No WAN Web Access Yes No WAN Ftp Access Yes No WAN Pbx Access Y Yes portis 6620 NO Save Firewall DMZ amp UPNP Setting DMZ PC IP Specify the IP address of the device on the LAN that you w
3. Select the channel setting for PBX220 HT Bandwidth Configure HT bandwidth option Wireless Mode Select one of the following 802 11n only Select if all your wireless clients are 802 11n 802 11g n Select if you are using both 802 11g and 802 11n wireless clients 802 11b g n Select if you are using a mix of 802 11b 802 11g and 802 11n wireless clients Select to enable or disable WiFi Multimedia Dynamic DNS Under WEB GUI Network Dynamic DNS click it to config the DDNS setting of PBX220 Dynamic Domain Name System is a method of keeping a domain name linked to a changing IP address General Provider Username myusername Password mypassword Domain mypersonaldomain dync Check Time 10 min General Setting Select one DDNS provider from the list Enter the user name of your DDNS account Enter the password of your DDNS account Enter the domain name that you registered with your DDNS service provider Check Time Enter the check time value VPN Under WEB GUI Networks VPN click VPN to config the VPN setting of PBX220 PBX220 supports PPTP VPN as a server endpoint VPN Dashboard VPN General Disable VPN Mode Permission LAN PBX Only Protocol PPTP Server Username admin Password 0 00 Save VPN Setting VPN Mode Select one of the following Disable disable VPN Permission Lan all the data from the Lan will go via VPN PBX only only the PBX data VolP will go via VPN
4. Flease input extension number for listen Click Edit to edit the audio setting Click Delete to delete the audio file The sound files configuration parameters are listed on the table below Sound Files acd New Dashboard Sound Files Add New File Name USER14110346 9 58 File Extname File Size KB Upload File Not upload Web upload Recording through extension Add New Sound Files The name can not be changed by default It can not be changed by default The file size will be displayed Upload File Configure the upload file option Web upload Upload File Y ot upiusd e Web upload O Recording through extension Web load file SI ESTEE AOS iei E cR Click EES It hes select the audio file on your PC Only supports GSM format file Recording through extension Upload File Not upload O Web upload un Hecording through extension ding extension 900 Enter the ext and click Add New the ext will ring and you can pick up the phone and record the audio file through the extension Option PBX General User could change the PBX general setting under WEB GUI PBX More Option PBX General The PBX general configuration parameters are listed in the tables below Option Dashboard PBX General Hot Keys SIP Protocol Voicemail OutBound Ring Time 40 sec internal Ring Time 40 sec Outbound Routes Default Mode smart Y smart Automic try localnumber if no match try to select Default
5. lan 1 ANN 20 Incalhnct daaman infa dnecemacni292721 raadinn Amniracah ennf aiite Admin User Under WEB GUI System Admin User you can change the sign in password here Admin User Dashboard Admin User Current Password current password New Password new password Hetry New retry password Save Reboot User could perform reboot under WEB GUI System Reboot Also you can reload Networks Wifi Firewall PBX Dashboard boe Reboot works Dashboard Reboot ilties Reboot System stem Reboot System Y ix General Reload Metworks vanced Reload Networks 3X More Reload Wifi Reload Wifi Reload Firewall Reload Firewall Reload PBX Reload PBX Reset Factory User could restore the factory default setting under WEB GUI Reset Factory Factory Mode Input your password to reset your device Admin by default Reset Factory Dashboard Reset Factory Warning Reset Factory will be delete all configuration data Login Password your login password Keeping Additional Languages Reset Factory Now Reset Factory Login Password Enter the login password to reset PBX220 Default is admin Keeping Additional Check the box if you have additional languages to keep after reset Languages Upgrade Firmware A Logout Dashboard Networks Upgrade Firmware 2301 HEEE Utilities System Wipe installed language amp sound package PBX General Advanced PBX More Language Sound P
6. 1 ALAW T 2 ULAW Y Line Provider Expert From Domain Configure the actual domain name where the extension comes from This can be used to override the From Header For example trunk pbx220 provider com is the from domain in from header sip 1234567 trunk pbx220 provider com Auth Name This is the authentication name for the PBX220 to register to the trunk if required by pem l the provider If not specified the CallerlD name will be used for authentication Failover Trunk 1 Configure failover trunk 1 for the current SIP trunk Busy the current SIP trunk server returns busy No Answer the current SIP trunk server returns no answer Cancel the current SIP trunk server returns cancel Congestion the current SIP trunk server returns congestion Chanunavail the current SIP trunk server returns Chanunavailable Keep Alive Configure the Keep alive interval in milliseconds to check if the host is up The default setting is 10000 seconds Check Yes to enable NAT check No to disable it Video Support Check Yes to enable Video check No to disable it DTMF Mode Select DTMF mode for the user to send DTMF The default setting is RFC2833 If Info is selected SIP INFO message will be used If Inband is selected 64 kbit PCMU and PCMA are required When Auto is selected RFC2833 will be used if offered otherwise Inband will be used Codec Priority Select audio and video codec for the extension The available codec
7. 60 o0f 18 Ring Group Number Password CallerlD Name Protocol 915 96259755 shawn sip e records El Extensions create Ri ngGroup Extension Dashboard Extensions Create RingGroup Extension Basic Number exp 8001 Numbers UP 4 Down i Remove zy Select 801 pes 802 803 804 805 607 606 609 610 Ring Group Enter the extension number for the ring group Select the extensions from the list on the right side to the left side for ring group Line Provider Line provider can be configured in PBX220 under WEB GUI PBX General Line Provider Click SIP Register to use SIP account and password to register to Internet Telephony Service Provider Click SIP Direct for directly point to point connect other SIP server and authenticate by IP and port SIP Register The SIP Register options are listed in the table below Line Provider Add New SIP Register Dashboard Line Provider Add New SIP Register Basic Name Exp mytrunk1 Expert Provider Host Exp sip xxxx com Provider Port 2060 Account Exp accountname Password Default To Answer O Set DID Number O Specify who answer Incoming Calls Outbound Calls Default Outbound Line U Outbound Routes Call with prefix number Add New Line Provider Basic Name Configure a unique label to identify this trunk when listed in outbound rules inbound rules and etc Provider Host Configure the IP address or URL for the VoIP provider s serve
8. Create New Rule to add a new inbound route Click Default Rule to select the options for default rule Smart Automatically try local number if not matched then try to call 310 as the extension Local Automatically try local number Disable End the call Click Save rules new order to confirm the order changes of the rules by dragging them on the page The inbound rule listed on the top has higher priority Create a new rule as below Inbound Routes create New Rule Dashboard Inbound Routes Create New Rule Rule match Condition Match From Line Y Match Caller Caller ID prefix is and or length is digits Match Called Party Callee ID prefix is and or length is digits If matched condition we can format callerid callee within followed sets if don t need leave NULL Format Caller Number Y Format Caller Trim digits from Caller ID and or add number in prefix and or append number Format Callee Trim digits from Callee ID and or add number in prefix and or append number Rule Name Myrule1 Inbound Routes Match From Select the SIP trunk line to configure the inbound route Line Rule Match The rule can be matched by caller or by called party Condition Caller ID prefix is and or length is digits Examples by caller 1 Configure caller ID prefix is 9 leave length as Null When the caller ID with prefix 9 the condition is matched no matter how many digits it has 2 Configure length is 4 leave caller ID prefix
9. Real Status which displays the following system information PBX Location number status including extension status and other source PBX Line provider status including trunk register and trunk connect status Dashboard Real Status PBX Local Number PBX Line Provider Extensions Trunk Register Number Type Address Refresh Type Host Account 310 ringgroup Request Sent 60 sip sip voip com 5060 901 sip voip UNKNOWN 900 sip 60 sip voptech fe100 net 6620 988 voptech 901 sip 172 16 0 190 5060 45 sip sip voipdiscount com 5060 speedyteltes 902 sip 172 16 0 204 5060 Trunk Connect 903 sip 172 16 0 120 6620 Trunk Type Host Account UNKNOWN 904 sip UNKNOWN Trunk1 sip 901 905 sip 172 16 0 164 6620 XE sip 119 136 74 124 6620 nr anc cin 172 46 n 124 G6c2n E me E run pS ATA AP n 4907 0n 4n Extension Status Status OK 6 ms TT It shows the extension number Trunk Register Status Registered Registered Request Sent Register request sent but no response from server AALS Filed to authorize the user and password Check your account and password Trunk Connect Status OK 6 ms E CA aiea Call Details Report A call details record is a data record produced by telephone exchange activities or other telecommunication equipment documenting the details of a phone call that pass through the PBX The CDR is composed of the following data files on the PBX220 Account Source Destinat
10. Service Strategy Select the service strategy option Ring All All extensions ring in the queues until one extension picks the call up Random Randomly select one extension to serve the caller Round Robin Round robin with memory remember where we left off last ring pass Member Rings Time Enter the member rings time When Pickup Direct Answer directly answer the caller Announce member s number to caller announce the extension number to the caller Simple IVR IVR configuration can be accessed under WEB GUI Advanced Simple IVR Users can create edit view and delete an IVR Simple IVR Dashboard Simple IVR Create New IVR 1 60 IVR Number Remark Playback 800 KKK userdata welcome Click Create New IVR to add a new IVR Click Edit to edit the IVR configuration Click Delete to delete the IVR The simple IVR configuration parameters are listed in the tables below Simple IVR create New ive Dashboard Simple IVR Create New IVR Basic IVR Number Exp 302 Time Frames Remark Exp mytestivr Expert Playback File Input Detected Press Exp 0 Press Exp 1 Press Exp 2 Press Exp 3 Transfer to Transfer to Transfer to Transfer to IVR Basic IVR Number Configure the extension number for the IVR Configure the name of the IVR Playback File Select the audio file to play for the IVR Add additional audio file under WEB GUI PBX More Sound Files PBX M
11. The queues configuration parameters are listed in the table below Queues Create New Queue Dashboard Queues create New Queue Basic Queue Number Exp 302 Expert Remark Numbers Y Up 4 Down 1 Remove lt u Select 801 802 803 Create New Queue Queues Create New Queue Dashboard Queues Create New Queue Warming Expert settings is only for professionals if you do not know the meaning of the parameters do not modify Basic Expert Background Music O Playback music to the caller Playback ring to the caller Call Progress Every 20 sec announce busy voice and if the caller waits for more than 180 sec it will transfer the call to the number exp 8001 Service Strategy ringall All extensions are rir v Member rings time 16 sec When Pickup e Direct Answer O Announce Member s Number to the Caller Queues Basic Configure the call queues extension number Configure the call queues name to identify the queues Numbers Select the available extensions to be the agents in the queues Choose the extensions Up 4 Down x Remove on the right to the agents list on the left Click to arrange the order or remove extensions from the list Queues Expert Background Music a mr 2 Check Playback music to the caller to playback music to the caller in queues Check Playback ring to the caller to playback ring tone to the caller in queues Call Progress Configure call progress details
12. outbound call out local Automic try localnumber disable End the call Default Outbound sip TRUNK TEST Y Trunk Inbound Routes Default Mode smart Y smart Automic try localnumber if no match try to call default extension as extension local Automic try localnumber disable End the call Default Extension 310 IVR Max Retry 20 E Call Notification Http Url Exp http your server abc asp caller scaller amp callee scallee PBX General Outbound Ring Time Trunk line has a timeout to determine if there was a hang up before the line is answered This value can be used to configure how long it takes before the PBX220 considers a non ringing line with hang up activity Internal Ring Time Configure the number of seconds to ring the user before the call is forwarded to voicemail voicemail is enabled or hang up voicemail is disabled Outbound Routes Default mode Smart Automatically try local number if no match try to call out through default outbound Local Automatically try local number Disable End the call Trunk Inbound Routes Default mode Smart Automatically try local number if no match try to call Default Extension Local Automatically try local number Disable End the call Default Extension Configure the default extension number IVR Max Retry Configure IVR max retry times Example configure max retry as 2 the system will automatically try quite when the IVR play
13. 0 to 5060 Max Register Expiry Configure the maximum period in seconds of registration The default setting is 3600 Min Register Expiry Configure the minimum period in seconds of registration The default setting is 20 Default Register Expiry Configure the default minimum period in seconds of registration The default pe setting is 60 Progress Mode Configure whether PBX220 should generate inbound ringing or not The default VN PR Yes The PBX220 will send 180 Ringing followed by 183 Session Progress and in band audio No The PBX220 will send 180 Ringing if 183 Session Progress has not been sent yet If audio path is established already with 183 then send in band ringing Never Whenever ringing occurs the PBX220 will send 180 Ringing as long as 2000K has not been set yet Inband ringing will not be generated even the end point device is not working properly T 38UDPTL Select the T 38UDPTL option from the pickup list O Jitter Buffer Enable e Yes No Force Receive Yes No Max Length 200 ms Resync Threshold 1000 Implementation e Fixed Adaptive Target Extra 40 ms Jitter Buffer Enable Check Yes to enable jitter buffer Check No to disable it Force Receive Check Yes to enable force receive Check No to disable it Max Length Configure the maximum time in ms to buffer for Adaptive jitter buffer implementation or used as the jitter buffer size for Fixed jitter buffer implementation The default setti
14. 08 will be dialed Handling Call Deny Deny the call Call Local Number Call local number in PBX220 Using Outbound Line Select the outbound trunk for the call Handling Using Outbound Line Y sip TRUNK TEST Sip TRUNK TEST sip Trunki Conference PBX220 supports conference room allowing four parties to hold a phone conference The conference configurations can be accessed under WEG GUI Advanced Conference Click Create Conference Room to add a new conference room Conference create Conference room Dashboard Conference Create Conference room Foom Number Exp 301 Announce Jain Leave Disable Enable One Person Playback Disable Music Enable m Conference Configure the conference number for the users to dial into the conference Announce Join Leave Check to disable or enable the announcement when join and leave of the conference One Person Playback Check to disable or enable the one person play back music Music Queues The PBX220 supports call queues Call queues are often used to dial into a particular department or group for example the extension for the accounting department might be a call queue This section describes the configuration of call queues under WEG GUI Advanced Queues Create New Queue How does this work 1 60 Queue Number Remark Timeout E 302 400 Transfer to 601 E3 Click Create New Queue to add a new call queues Click Edit to edit the call queues
15. 220 provider com Default Reg Expiry Configure the refresh interval when register to the trunk Failover Trunk 1 Configure failover trunk 1 for the current SIP trunk Busy the current SIP trunk server returns busy No Answer the current SIP trunk server returns no answer Cancel the current SIP trunk server returns cancel Congestion the current SIP trunk server returns congestion Chanunavail the current SIP trunk server returns Chanunavailable Keep Alive Configure the Keep alive interval in milliseconds to check if the host is up The default setting is 10000 seconds Check Yes to enable NAT check No to disable it Video Support Check Yes to enable Video check No to disable it DTMF Mode Select DTMF mode for the user to send DTMF The default setting is RFC2833 If Info is selected SIP INFO message will be used If Inband is selected 64 kbit PCMU and PCMA are required When Auto is selected RFC2833 will be used if offered otherwise Inband will be used Codec Priority Select audio and video codec for the extension The available codecs are GSM G 729 G 722 ALAW ULAW H 264 H 263 1 12 Advanced Outbound Routes Wizard sd Outbound Routes f Dashboard JA Logout Dashboard Networks Create New Rule Default Rule smart Default Outbound Save Rules New order Utilities Syst Rule Note Dn Outbound Routes for extensions dialing local outside number When dialing the top down one by one checking rule
16. 2917292 19865267 10632083 20721975 47024526 14680209 40814707 Caller Name Caller Name Caller Name Caller Name Caller Name Caller Name Caller Name Caller Name Caller Name Caller Name default default default default default default 800 801 802 default 80 default default default 8 oet a SIP Trunk here Fill out the Provider Host account and password from your Internet Telephony Service Provider then one SIP Trunk will be built PBX220 supports maximum 8 SIP trunks If you want to build more just do it in the Line Provider Next is PBX setting Wizard Processing rsx Set PBX routes and settings Abot Prev Outbound Calls Default outbound will auto choose ther Trunk which you set the default outbound line Incoming Calls When the call comes in the system will ring simultaneously all the numbers unless there is a number picked up the phone Playback a voice menu when caller press 0 system will ring simultaneously all the numbers unless there is a number picked up the phone Conference Number 300 Here you can set how the system will deal with when make outbound calls or receive the inbound calls Outbound calls Auto select the Trunk which you set it as the default outbound line Incoming calls Ring all the numbers when the call comes in or just into a IVR If want to set other routes you can do it in Outbound Routes and Inbound Routes aft
17. 3 Ext4 WAN DHCP STATIC PPPoE LAN Static IP Time Zone Multinational Dynamic DNS Supported VPN PPTP in Tunnel PPTP in PBX only Wan Mac Clone Extensions 16 SIP extensions up to 32 SIP extensions in Turbo mode 4 concurrent calls up to 8 concurrent in Turbo mode Extension Features Support Ring Group Follow Me Extension Outbound Routes PBX Features Extension dialing intelligent analysis Extension for BLF support MWIl Message Waiting Indicator Support SIP trunk Registration mode IP docking mode SIP Direct SIP Trunk Failover Trunk features DID set routes way Inbound call system support routing Support for multiple devices in the cluster Support automatic looking for the callee s number Call Pickup Voicemail One Touch to Config Codec 722 G 711U A G 729 GSM H 264 SIP Protocol Over TCP UDP RFC3261 DTMF In Band RFC2833 SIP Info Conference Up to 4 parties conference system support multiple independent meeting room Queues Call queue strategy support random ring all rotate members call IVR Support voice menu multi level and key recognition Background Music Supported IVR Voice file play record or upload Call record Call record will automatically store in the external disk Time Frames Support the IVR auto switch based on the time SIP Behind NAT Supported AMI port allows to connect PBX220 to the third parties software 1 4 Hardware Setup im Undefined key External USB
18. 33 Y Codec Priority 1 ALAW Y 2 ULAW Y 3 GSM Y 4 G729 Y 3 H264 Y Extension Basic The extension number associated with the user not less than 3 digits Configure the password for the user not less than 8 digits CallerlD Name Configure the caller ID name that would be applied for outbound calls from this user No Answer Option Hangup if nobody answer after ring the call will be hangup Voicemail if nobody answer after ring allow to leave a voice message Forward if nobody answer after ring forward the call to a specify number The ring time could be configured at WEB GUI PBX More Option Option Dashboard PBX General Hot Keys SIP Protocol Voie OutBound RingTime 40 sec Internal RingTime 40 sec Note Voice mail only valid when an external USB disk is mounted and record mode is external disk Extension Expert Calling Record Check the recording option for the user Default is disabled The recording files can be accessed under WEB GUI Utilities Disk amp Sharing External Disk Path pbxdata extension 801 20140830 M Back to 20140830214316 802 801 WAM 20140830214413 802 801 WAV Video Support Check Yes to enable video check no to disable video of the user IP Address Configure IP address option Caller ID Default use the default caller ID number Set as configure a number as the caller ID number If enabled the voice data will not be transferred Default setting is disable N
19. AT Use NAT when the PBX220 is on a public IP communicating with devices hidden behind NAT e g broadband router If there is one way audio issue usually it s related to NAT configuration or Firewall s support of SIP and RTP ports The default setting is enabled Keep Alive Configure the Keep alive interval in milliseconds to check if the host is up The default setting is 10000 seconds DTMF Mode Select DTMF mode for the user to send DTMF The default setting is RFC2833 If Info is selected SIP INFO message will be used If Inband is selected 64 kbit PCMU and PCMA are required When Auto is selected RFC2833 will be used if offered otherwise Inband will be used Codec Priority Select audio and video codec for the extension The available codecs are GSM G 729 G 722 ALAW ULAW H 264 H 263 Extensions Dashboard Extensions AAA Features Extension View Extension Status 1 60 of19 Number Password CallerlD Name Protocol 915 96259755 shawn sip e records ES 901 32996029 Joey sip e records EJ 900 figfdgjhhkkkj 900 sip e records If need to modify the setting or have a view just click To remove an extension from delete records Click 9 your system permanently click you can go to check the call record directly Follow Me If you have more than one number when a call comes in the system will ring your numbers one by one until you answer it This feature called follow me The configu
20. Disk Speedytel PBX 220 Y Reset Power Adapter ON OFF MB PSTN Line gt SIP Phone T20 AG100 FXO Gateway Telecom You may check the picture above to config your system Step 1 Connect the LAN port of PBX220 with your corporate IP network Before you connect the PBX220 to the network please check if your network can work normally Step 2 Plug in and open your browser to visit the web address Http 192 168 1 1 Make sure your PC IP address is 192 168 1 XXX If you use IE6 and above the prefix address http can t be left out Now we access to the Wizard page Username admin By default Password admin By default Or you can find the WiFi SSID WifiRouterPBX 000 land log in And visit the web Http 192 168 1 1 You can also choose the web language Login Username admin Password LIII m Language English Note If you connect PBX220 to your exist network please make sure that Lan IP of PBX220 default is 192 168 1 1 is different from your exist network Otherwise it will be a network conflict 1 5 First Login to Wizard This is your first time to log in it will show Wizard Processing It is simple and brief to deploy In most cases the default settings can be used for the rest of the configuration Wizard Processing intro EN EXER ER EJ KJ EU Thank you for choosing our product It is the first time to start the system we will help you to do the fast configuration to make
21. EER EREXIT Go to WEB GUI System Upgrade Firmware upgrade PBX220 firmware by clicking on JETA and select the firmware file from your PC Upgrade Firmware elus office support classic firmware v 4p Dashboard Bin w EDGE Hane ze f ea Upgrade Firmware 3kf amp xcft Pbx ii uus pbx10 51 2013 4 25 bin 201 SIE pbx10 54 2013 6 4 bin 201 e wes 20 B Wipe installe m pbx20 10 2013 06 01 bin 201 al HE hE _ pbx20 45 2013 08 01 bin 201 Bk Upgrade m 21 E l ACER C Language Sound ARX Eo cs AGES D ca HERE E O arate Upgrade 4 ISIN SEERA STO Wipe installed language amp sound package Click upgrade to start Check to wipe the current language and sound data inside PBX220 3 VoIP 1 11 PBX General Extensions To manually create new SIP user go to WEB GUI PBX More Extension click on Create new SIP Extension and a new dialog window will show for users to fill in the extension information The configuration parameters are as follows Extensions create SIP Extension Dashboard Extensions Basic Number Expert Password CallerlD Name No Answer Option Hangup Voicemail Forward Basic Calling Record J Making Calls J Answering O Queues Answering Expert Video Support Yes No IP Address Dynamic IP Static IP Calleri sel as v number exp 8001 Directmedia Yes e No MAT Yes No Keep Alive 10000 ms DIMF Mode r c28
22. G TEL SPEEDYTEL TECHNOLOGY LIMITED Deploying the PBX220 IP Telephone System Technical Manual PBX220 Gene State Ol em C He 3 1 1 INEFOOUCTION e Ev eh aie Das itas ebat st o ate sca van uita scu om bud pa steh Cet uita Loue ts 4 1 2 POcKIDB lS Eoo adicit cron tcn a tn Moto te M eR Aus 5 1 3 S DOCE EI Dioses duin e E dc O dune M m ELM E M E mE dE M MUT 5 1 4 HardWare SE tU ara a 7 1 5 First ke inire B rz ge olaaa m 8 1 6 A TD D Tre maT tnt Meng urea Cr AT MEW RIT SR nee Re E ee aT Mer Ae erry Meret ne 15 INET old CERE TET EP mS 16 deb c WAN LAN Me ZoNe oia 16 VAN AN MTM EL do 17 A PENNE 50 aadsactun tana saacssaauctas vat oaaaanos ata a a 19 DYNAMIC DNS tc 20 lud del aoen aan 21 1 8 EI NERONE T T I E UMEN 22 DHCP SEVE c sea 22 Wireless Mac FIET cauce codec B I ha nd tau hae ona oaa Tu RO qaaa d ERU du nu oua Rd tau aa sah uisque Ha Hh EURO ue URN qUh 23 POT EDAWATO NT 24 Firewall UPNP DMZ neata be ome tbt pat a bd hd el Pea rid 25 OGS eve EET RN 26 WAN MAC CONS ari ara n 27 Disk and Share oralidad asilos 28 1 9 NM ii 32 TRO RE
23. ID number 10 and name May will be sent to the called party 6 Configure add number 8 in prefix leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 8910 and name May will be sent to the called party 7 Configure append number 8 with end leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 9108 and name May will be sent to the called party 8 Configure Trim 1 digits from caller ID and add number 8 in prefix and append number 8 with end When the inbound caller ID is 910 and name May caller ID number 8108 and name May will be sent to the called party Format caller at Format caller name option Example 5 Configure Trim 1 digits from caller ID leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 910 and name ay will be sent to the called party 6 Configure add number 8 in prefix leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 910 and name 8May will be sent to the called party 7 Configure append number 8 with end leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 910 and name May8 will be sent to the called party 8 Configure Trim 1 digits from caller ID and add number 8 in prefix and append number 8 with end When the inbound caller ID is 9310 and name is May caller ID number 910 and name 8ay8 will be se
24. IS dicas 32 Call D tails REDO rara da eros ae ina Nana CHE 34 loss VION ox La De mut cab er Etre iE hv tto etus 34 AIM aa T IM TUM US 34 FR OO ON a apes dines ga eters busdam ced nmt dba MUI mI CMM Bere MI dE toI D SOIN CR EET 35 aieo c cc 36 Uperade FIFmwatea siste on Hee avem Hoted deve E icaedituder aa oem cid 37 bol CT 38 LEID PEA GENE suns peteret mobs a sinodo LONE o TON 38 mre O 38 Line PROMO A 43 Mi o TO 50 CUORE S ane a N dcued 50 lI bound ROULOS a acuto iS AA A A AA AOS 54 Conterenctenssnia nana ld aa IO 58 QUES 58 IMPI acc 60 LAS PBX MO aan dci 64 EIA SOU AMES 64 OPON mE qn 66 Me Corti 1 72 Welcome to Wi Fi IP PBX PBX220 1 Getting Started Thank you for purchasing Speedytel PBX220 WiFi Router IP PBX It is one cost efficient yet easy to configure IP PBX in the market today Administrating a VoIP system can be a daunting task for administrators unfamiliar with VoIP This guide is designed to help you plan and configure Speedytel PBX220 Voice over IP VoIP deployments 1 1 Introduction The Speedytel PBX220 300M WiFi Router IP PBX is the ideal system for small businesses and home offices requiring a pint sized yet powerful on premise wifi router IP PBX The compact solid state device supports 16 extensions and
25. P UDP 0 0 0 0 6620 Concurrent 4 calls Settings 16 sip extensions 8 feature extensions WIFI MAC 00 86 30 4A 01 3A SSID WifiRouterPBX 4A018A Channel auto 8 trunks Encryption No Encryption 16 call routes 4 conferences 10 queues VPN 10 simpleivrs 2 Networks 1 7 WAN LAN Time Zone After successfully connecting the PBX220 to the network for the first time users could login the Web GUI and go to Networks to configure the network parameters for the device Networks WAN LAN TimeZone Utilities Wireless iC BC AE C5 C8 07768 ol dhcp VPN dr PBX General neunask Gateway DNS System Dynamic DNS Advanced PBX More IAN WAN LAN Time Zone WAN LAN TimeZone Dashboard WAN FLAN TimeZone WAN LAN Time Zone Protocol Q STATIC IP e DHCP O PPPOE Gave Please refer to the following tables for basic network configuration parameters on WAN setting WAN Setting DNS Mode Select the DNS mode for PPPoE Assigned DNS is assigned by your ISP Set Manually set your DNS Connect Mode Select the either always or demand WAN LAN TimeZone Dashboard WAN FLAN Timezone WAN LAN Time Zone IP Address 192 168 1 1 Netmask 200 200 200 0 Dave Please refer to the following tables for basic network configuration parameters on LAN setting LAN Setting IP Address Enter the IP address assigned to LAN port The default setting is 192 168 1 1 Enter the subnet mask The default s
26. Y Model USB 2 0 FD Rev 1100 Free 6 91 GB total 8 14 GB used 1 24 GB Usage MES EPES DAA Pbxdata FTP Manage safety remove disk display 1 256 Path pbxdata extension 363 20130416 Size M Back to 20130416054005 863 862 WAV 20130416054044 863 862 WAV Modify 2013 04 16 05 40 04 2013 04 16 05 40 44 20130416054235 863 862 WAV 20130416054330 862 863 WAV x 0 00 B VM 20130416054343 862 863 WAV x 1 43 K Ex le le M ke 20130416055023_862_863 WAV x 0 00 B Disk amp Sharing Dashboard Disk amp Sharing External Disk File Sharing Disk Status PAIR iS Vendor Vendor Generic Model Flash Disk Rev 8 07 Free 95 GB total 8 41 GB used 464 90 MB Usage used a Records in DISK MM Safety remove disk A View files via Browser display 1 256 m pbxdata When you want to extract the USB close all the files related to USB before click the safety 2013 04 16 05 42 34 2013 04 16 05 43 30 2013 04 16 05 43 44 2013 04 16 05 50 22 Size remove disk and wait around 1 3 seconds Then it will be ok as below External Disk Dashboard Disk Status Error Records mode External Disk But no mount disk Vendor Mot Found Free OB total OB used OB Usage Aa A safety remove disk display 1 256 File Sharing You can treat the PBX220 as a file sharing server now 1 9 System 1 10 Real Status The PBX220 system status can be accessed via WEB GUI System
27. allee Trim digits from Callee ID and or add number in prefix and or append number with end Rule Name Myrule1 Handling Call Denied Y Outbound Routes Rule Match Condition The rule can be matched by caller or by called party Caller ID prefix is and or length Is digits Examples by caller 1 Configure caller ID prefix is 9 leave length as Null When the caller ID with prefix 9 the condition is matched no matter how many digits it has 2 Configure length is 4 leave caller ID prefix as Null When the caller ID is 4 digits the condition is matched no matter what prefix it has 3 Configure caller ID prefix is 9 and length is 4 When the caller ID with prefix 9 and has 4 digits the condition is matched Callee ID prefix is and or length is digits Examples by callee 1 Configure callee ID prefix is 9 leave length as Null When the callee ID with prefix 9 the condition is matched no matter how many digits it has Configure length is 4 leave callee ID prefix as Null When the callee ID is 4 digits the condition is matched no matter what prefix it has Configure callee ID prefix is 9 and length is 4 When the callee ID with prefix 9 and has 4 digits the condition is matched CallerlD Format Once the condition is matched select the format option at the drop down list if Option necessary Default setting is format caller number Caller amp Callee Format Configuration Format caller number Once the condition is matched
28. ant to have unrestricted Internect communication UPNP amp NAT PMP Enable UPNP amp NAT PMP or Disable UPNP amp NAT PMP WAN Ping Response Select Yes to enable WAN Ping Response Select No to disable it WAN Ftp Access Select Yes to enable WAN Ftp Access Select No to disable it WAN Web Access Select Yes to enable WAN Web Access Slect No to disable it Note WAN Web Access is disable by default If you would like to visit the WEB GUI through WAN of PBX220 please enable it at the first time when you log into the system WAN PBX Access Select Yes to enable Wan PBX Access and set the access port no Select no to disabl e it Note Default Wan PBX Access port no is 6620 Please change your SIP phone s SIP port no to 6620 before you register it to PBX220 QoS Quality of service It ensures the voice quality in case the bandwidth is not enough You can also set the WAN download upload bandwidth Qos Dashboard Qos General Enable WAN Qos amp YES ONO WAN Download Bandwidth 15000 kBit s WAN Upload Bandwidth 15000 KBit s Save QoS Setting Enable WAN QoS Select Yes to enable WAN QoS Select No to disable it The default setting is disable WAN Enter the WAN download bandwidth value Download Bandwidth WAN Upload Bandwidth Enter the Wan upload bandwidth value WAN MAC Clone Some ISPs require that you clone copy the MAC address of your computer s network card into the Router If you are not sure then simply clon
29. as Null When the caller ID is 4 digits the condition is matched no matter what prefix it has 3 Configure caller ID prefix is 9 and length is 4 When the caller ID with prefix 9 and has 4 digits the condition is matched Callee ID prefix is and or length is digits Examples by callee 3 Configure callee ID prefix is 9 leave length as Null When the callee ID with prefix 9 the condition is matched no matter how many digits it has Configure length is 4 leave callee ID prefix as Null When the callee ID is 4 digits the condition is matched no matter what prefix it has CallerlD Format Option Caller amp Callee Format Configuration 3 Configure callee ID prefix is 9 and length is 4 When the callee ID with prefix 9 and has 4 digits the condition is matched Once the condition is matched select the format option at the drop down list if necessary Default setting is format caller number Format caller number Once the condition is matched only format the caller number Format caller name Once the condition is matched only format the caller name Format caller both Once the condition is matched format both the number and name of the caller Format caller at Format caller number option Trim digits from Caller ID and or add number in prefix and or append number with end Example 5 Configure Trim 1 digits from caller ID leave other settings as Null When the inbound caller ID is 910 and name is May caller
30. cal O bot Prev Protocol STATIC IP DHCP C PPPOE IP Address 172 16 0 210 Netmask 295 255 0 0 Gateway 172 16 0 254 DNS 1 172 16 0 254 DNS 2 Time Zone UTC hd UTC V Abot Prev EE You can choose the Protocol Static IP DHCP PPPoE Static IP Using a static IP address is the most reliable way to ensure your server IP address does not change To find an IP address that is not in use on your network and will not be used for another client by the DHCP server or used by some other devices DHCP Dynamic Host Configuration Protocol DHCP PPPoE Point to Point Protocol over Ethernet Fill out the account information from your telecom operator and Next Set how to connect to the net To set timezone to your local Abot Prev METE Protocol STATIC IP O DHCP a PPPOE Username not null Password not null service optional Dns Mode assigned v Dns IP 172 16 0 254 Connect Mode always Time Zone UTC w UTC w O bot Prev RETA Time Zone You can set the local time here and it is important for generating accurate call reports for the system And Time Frame will also analysis the system time to switch to the proper IVR If you select the incorrect time zone or you move to a different time zone later you can change it in the Wizard or in the Network WAN LAN Time Zone Time Zone UTC v UTC v C Abort Prey Next Now we came to the WiFi setting page O Abot Prev Enable Wifi Yes N
31. e the MAC address of the computer that was originally connected to the modem before installing the Router Cloning your MAC address will not cause any problems with your network WAN MAC Clone Dashboard WAN MAC Clone WAN MAC Address 00 1c b5 f70 24 ca WAN MAC Clone Setting WAN MAC Address Enter the MAC address you would like to clone Disk and Sharing First you need to insert a USB drive to the USB port at the left side of PBX220 Click Utilities Disk and Sharing to configure the setting of external USB drive of PBX220 It supports FAT32 EXT4 or based the MLC USB disk Disk amp Sharing Dashboard Disk amp Sharing External Disk File Sharing Disk Status Fe em as B Vendor Vendor Generic Model Flash Disk Rev 8 07 Free 810 89 MB total 1 07 GB used 260 74 MB Usage used 24 3396 wet E E View files via Browser External Disk Setting Disk Status 7 Mounted Records mode Extemal disk External USB drive detected Vds aas No external USB drive detected Ela Info of the external USB drive It displays the unused space of the external USB drive It Shows the used space percentage of the external USB drive Click to enable or disable records in disk af Records in DISK Disable w Enable v Records in DISK Note Records in Disk has to be enabled if you need to record calls or config voice mail of each extension M safety remove disk Click it before you re
32. er is used in a DMZ of a company s secure internal communication network and receives VoIP control messages and VoIP media streams Using the MAC address and source IP address contained in the control message the proxy server pushes a policy change to the internal network s external firewall to open call control protocol ports and Real Time Protocol RTP ports only for packets from the source IP address The VoIP proxy server hides the company s internal network address and directs incoming VoIP packets to an IP PBX connected to the company s internal network RAM Random Access Memory A form of computer data storage that allows stored data to be accessed in any order i e random access RAM is used by a computer s operating system application programs and currently used data so that they can quickly be reached by the computer s processor RAM is quickly readable and writeable compared to other kinds of computer storage e g the hard disk floppy disk and CD ROM However data in RAM remains only as long as the computer is running Once the computer has been turned off RAM loses its data When the computer is turned on again the operating system and other files are once again loaded into RAM Router A device for connecting one or more computers to other computers networked devices or to other networks Compared to hubs and switches which are also connecting types of devices a router is the smartest and most complicated o
33. er the Wizard You can also set the conference number here By default is 300 Next well done Just confirm to process Wizard Processing Finz Thanks for your patience Allis ready now Please click Confirm to Process to start Please don t power off or reboot the device when in the process If it failed restart the device and login web to do the factory reset Click Abort to stop the process Abort Prev Confirm to Process Then the PBX220 begin to configure Now enjoy the HTML5 interface It will auto restart the PBX and if you can t see the page you can refresh it If you amended the static IP address re visit the changed IP Re log in you will see its IP at the dashboard of PBX220 Wizard Processi ng Working Please be patient and do not power off ine device 10 Complete amp STATUS create extension 805 OK This is the first time to access the PBX220 1 6 Dashboard You can see the status of WAN LAN VPN WiFi System and PBX in the dashboard Wizard Welcome TO The Unified Communications System A Logout Networks SE val WAN SYS Utilities MAC 00 86 30 4A 01 89 Firmware 5 5 4796 0 System Protocol static Model 0110 IP Addr 172 16 0 210 Serial ID 00010418000013 PBX General Netmask 255 255 0 0 Memory 68 used Advanced Gateway 172 16 0 254 DNS 172 16 0 254 ESR More Timezone UTC LAN ee MAC 00 86 30 4A 01 88 se IP Addr 192 168 1 1 PBX Netmask 2552552550 Devices SIP Port TC
34. etting is 255 255 255 0 WAN LAN Time Zone Server Time Thu 04 Sep 14 11 26 19 0300 Time Zone Asia Y Shanghai Y NTP Server O pool_ntp org Task Timer Enable Disable Reboot at 05 00 O Save Please refer to the following tables for basic network configuration parameters on Time Zone setting Time Zone Setting Server Time The current time from the NTP server Time Zone Select the proper time zone option for PBX220 Task Timer Select enable or disable task timer Reboot at Select the auto reboot time NTP Server Specify the URL or IP address of the NTP server for the PBX220 to synchronize the date and time Wireless Under WEB GUI Network Wireless click Wireless to config the WiFi setting of PBX220 General Expert Enable Wifi Yes i No SSID AX Mini Speedytel LJ Hide SSID Encryption WPA PSK Y Crypto AES Y Key 98 65543211 General Setting Enable WiFi Select Yes to enable your WiFi network No to disable it SSID SSID is the name of your wireless network Create your name here Check Hide SSID box to hide your wireless network name Encryption Select the encryption option for your wireless network Crypto Select the crypto option Enter the password for your wireless network Dashboard Wireless General Expert Channel 11 Y HI Bandwidth 20Mhz Only 20Mhz 40Mhz Auto 40Mhz Only Wireless Mode 802 11n Only Y ix a Tx Power 100 WMM Disable Enable Expert Setting
35. f the three Routers can be programmed to understand and route the data its being asked to handle Configuration is done through a user interface Larger routers are capable of being programmed to communicate with other routers to determine the best method of getting network traffic from point A to point B Hubs work at the data link and network layers layers 2 and 3 of the OSI model SIP Session Initiation Protocol RFC 3261 3262 3263 3264 and 3265 A signalling protocol for initiating and terminating an interactive user session that involves multimedia elements such as video voice chat gaming and virtual reality it is used mainly for voice and video calls over the Internet or data networks SIP Trunk A service offered by an ITSP that allows businesses that have a PBX for their internal calls to use VoIP to go outside the enterprise network by using the same connection as the Internet connection Before SIP trunks can be deployed a business must have a PBX with a SIP enabled trunk side an enterprise edge device that understands SIP and an ITSP See ITSP Soft switch software switch A term used to describe the software that is used to bridge a public switched telephone network PSTN and VoIP This is done by separating the call control functions of a phone call from the media gateway transport layer The soft switch is typically used to control connections at the junction point between circuit and packet netwo
36. her settings as Null When you dial number from extension 910 and name May caller ID number 910 and name 8May will be sent to the called party 3 Configure append number 8 with end leave other settings as Null When you dial number from extension 910 and May caller ID number 910 and name May8 will be sent to the called party 4 Configure Trim 1 digits from caller ID and add number 8 in prefix and append number 8 with end When you dial number from extension 910 and name May caller ID number 910 and name 8ay8 will be sent to the called party Format caller at Format caller both option Example 1 Configure Trim 1 digits from caller ID leave other settings as Null When you dial number from extension 910 and extension name is May caller ID number 10 and name ay will be sent to the called party 2 Configure add number 8 in prefix leave other settings as Null When you dial number from extension 910 and name May caller ID number 8910 and name 8May will be sent to the called party 3 Configure append number 8 with end leave other settings as Null When you dial number from extension 910 and May caller ID number 9108 and name May8 will be sent to the called party Configure Trim 1 digits from caller ID and add number 8 in prefix and append number 8 with end When you dial number from extension 910 and name May caller ID number 8108 and name 8ay8 will be sent to the called party Format callee Trim digits from Caller ID and o
37. ion Calldate Duration Answer Status 812 812 00902122179595 2014 09 12 15 59 29 0 61 0 FAILED 812 812 00390287187252 2014 09 12 15 49 46 0 61 0 FAILED Call Detail Record Calldate Call Date Duration Answer Duration Call time Answer Talk time Status Format NO ANSWER BUSY ANSWERED OR FAILED Logs View Under WEG GUI System Logs View you can find the system logs here It is very convenient to check any problem Click to Refresh it will show the latest logs Logs View Dashboard Click to Refresh Jan 1 00 00 32 localhost user notice ifup Enabling Router Solicitations on loopback lo Jan 1 00 00 33 localhost user info firewall adding wan eth2 2 to zone wan Jan 1 00 00 33 localhost user notice miniupnpd adding firewall rules for eth2 2 to zone wan Jan 1 00 00 38 localhost user notice dnsmasq DNS rebinding protection is active will discard upstream RFC1918 responses Jan 1 00 00 38 localhost user notice dnsmasq Allowing 127 0 0 0 8 responses Jan 1 00 00 39 localhost user notice dnsmasq found already running DHCP server on interface br lan refusing to start use option force 1 to override Jan 1 00 00 39 localhost daemon info dnsmasq 2372 started version 2 62 cachesize 150 Jan 1 00 00 39 localhost daemon info dnsmasq 2372 compile time options IPv6 GNU getopt no DBus no i18n no IDN DHCP no DHCPv6 no Lua TFTP no conntrack Jan 1 00 00 39 localhost daemon info dnsmasq 2372 using local addresses only for domain lan
38. it work If need to set up by yourself just to access the normal interface and you can set the Wizard again when need later On this page you can select or cancel the Wizard projects Y WAN Time Zone Wireless Y Extensions 2 Trunk 4 PBX Abort Prev If you want to quit the Wizard just Abort it And if you want to access Wizard just click the Wizad SYS Firmware 5 5 4796 0 Model 0110 Serial ID 00010418000013 Memory 7096 used Timezone UTC PBX SIP Port TCP UDP 0 0 0 0 6620 Concurrent 4 calls Wizard Welcome TO the Unified Communications System A Logout Networks Ht WAN Utilities MAC 00 86 30 4A 01 89 System Protocol static IP Addr 172 16 0 210 PBX General Netmask 255 255 0 0 Advanced Gateway 172 16 0 254 DNS 172 16 0 254 PBX More LAN MAC 00 86 30 4A 01 88 IP Addr 192 168 1 1 Netmask 2552552550 WIFI MAC 00 36 30 4A 01 3A SSID WifiRouterPBX 4A018A Channel auto Encryption No Encryption Settings 16 sip extensions 8 feature extensions 8 trunks 16 call routes 4 conferences 10 queues 10 simpleivrs You can click Prev to return and Next to do the following steps On the Wizard page you can set the WAN IP and Time Zone WiFi Extension line provider and PBX You can select which part need to set then do the Next You can also follow all the default settings and confirm Next is the WAN and Time Zone as below Set how to connect to the net To set timezone to your lo
39. mode 4 Glossary ATA Analog Telephony Adapter A device used to connect one or more standard analog telephones to a digital and or non standard telephone system such as a Voice Over IP based network DID Direct Inward Dial A feature offered by telephone companies for use with their customers private branch exchange PBX systems In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk As calls are presented to the PBX the dialed destination number DNIS is transmitted usually partially e g last four digits so that the PBX can route the call directly to the desired telephone extension within the organization without the need for an operator or attendant DID numbers are assigned to a communications gateway connected by a trunk to the public switched telephone network PSTN and the VoIP network The gateway routes and translates calls between the two networks for the VoIP user Calls originating in the VoIP network will appear to users on the PSTN as originating from one of the assigned DID numbers DNS domain name system The Internets name address resolution service that translates alphabetic domain names into numeric IP addresses For example the domain name www pbx com might translate to 198 105 232 4 If a computer cannot acce
40. move the disk x Click to view the files in web browser View files via Browser External Disk File Sharing FIP File Remote Sharing IP 172 16 0 168 Port 6321 Username anonymous Password 12345678 View files via Browser ftp anonymous 12345678 017 2 16 0 168 6321 File Sharing Setting Port FTP port no Username FTP access user name Note Administration FTP access user name is admin Password Enter FTP access password Note Administration FTP access password is admin View files via browser Click to view the files via web browser Note You can use any standard FTP client to access the FTP server and share files FTP IP Port and User name can t be changed Now you can find the call recording option in the Extensions Extension Expert Recording file will be saving on USB external disk memory only Dashboard Extensions Networks Utilities Create SIP Extension Features Extension System PEX General Extensions Advanced Line Provider PEX More EUA A Password 614 456038549 Extensions Edit sip Extension Dashboard Extensions Edit SIP Extension Basic IP Address Dynamic IP C Static IP CallenD setas w number 862 Directmedia Yes No MAT Yes No Keep Alive 100000 ms You can also check the PBX data Extensions to find the record file You can download and delete the files Or you can check them in FTP as below Disk Status ENTER SU Vendor Vendor PN
41. ng is 200 Resync Threshold Eenter the resync threshold data Implementation Configure the jitter buffer implementation on the sending side of a SIP channel The default setting is Fixed Fixed The size is always equal to the value of Max Jitter Buffer Adaptive The size is adjusted automatically and the maximum value equals to the value of Max Jitter Buffer Target Extra Enter a target extra data SIP NAT in Experimental SIP Behind NAT Disable O External IP O Extemal DOMAIN Dynamic Dns SIP NAT Voicemail Option Dashboard Option PBX General Hot Keys SIP Protocol Voicemail Voicemail Say Datetime 5 Yes No Say Callerid Yes No Save Voice Mail Advanced Option Turbo Mode Wizard PBX Adv Option f Dashboard A Logout Dashboard Networks Utilities AMI Port Turbo System mum EC E AC ee eee PBX General Advanced Enable Yes No PBX More Save 1 Via the Turbo in the Advanced Option you can double the number of the PBX s Sip Extensions and the Concurrent Calls 2 Choose Yes and Press Save and then this Operation come into effect After this Operation PBX210 will support 64 Sip Extensions and 16 Concurrent Calls PBX 220 will support 32 Sip Extensions and 8 Concurrent Calls 3 Warning This function only fits the users who use the system basically Please disable it immediately once the system works unstably in the Turbo
42. nt to the called party Format caller at Format caller both option Example 5 Configure Trim 1 digits from caller ID leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 10 and name ay will be sent to the called party 6 Configure add number 8 in prefix leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 8910 and name 8May will be sent to the called party 7 Configure append number 8 with end leave other settings as Null When the inbound caller ID is 910 and name is May caller ID number 9108 and name May8 will be sent to the called party 8 Configure Trim 1 digits from caller ID and add number 8 in prefix and append number 8 with end When the inbound caller ID is 910 and name is May caller ID number 8108 and name 8ay8 will be sent to the called party Format callee Trim digits from Caller ID and or add number in prefix and or append number with end Example 5 Configure Trim 1 digits from callee ID leave other settings as Null When callee ID is 810 number 10 will be dialed Configure add number 8 in prefix leave other settings as Null When callee ID is 810 number 8810 will be dialed Configure append number 8 with end leave other settings as Null When callee ID 810 number 8108 will be dialed Configure Trim 1 digits from callee ID and add number 8 in prefix and append number 8 with end When callee ID is 810 number 81
43. o SSID Speedytel Hide SSID Encryption WPA WPA2 PSK Y Crypto AES T Key O Abot Prey Here you can set the WiFi option Enable WiFi and set the SSID Service Set Identifier According to the tip in the black choose your encryption crypto and key Caution PBX220 s WiFi is enabled by default Setup your WiFi access password here to protect your network Now we come to the Extension page The system has already auto generated 16 SIP extension by default PBX220 supports max 16 SIP extensions You can set the extension number password and the caller name manually If want to set the extensions quantity as you like just amend this in Extension table Wizard Processing Extensions Create the extension you can go directly to the next step or modify the extension number or password Abort Prev Mid Next we come to Trunk Setting Number Number Number Number Number Number Number Number Number Number 500 501 502 503 804 805 506 807 506 809 Password Password Password Password Password Password Password Password Password Password Wizard Processing trunk 0000000 Set to connect to ITSP Internet Telephony Service Provider you can go directly to the next step to skip this area Mame Provider Host Provider Port Account Password Abort Prey Next default sip Xxxx com 5060 accountname Abort d Prov MEE 66876233 94391230 75369629 4
44. o Exp 302 IVR Expert Input Invalid Mode Invalid Playback play an invalid voice prompt when the caller enters an invalid number Try Local number and Invalid Playback try call the local number first if failed then play an invalid voice prompt when the caller enters an invalid number Input Max Digit Len Configure the max digit length for the input Input Max Time Configure the max timeout seconds for the input Input Retry Configure the retry times for the input Outride to transfer to Enter the extension number when the input exceeds the above configuration Example Input Max Digit Len is 12 Input Max Time is 10 seconds Input retry max is 6 outride to transfer to 300 It means when the number the caller inputs exceeds 12 or input time exceeds 10 seconds or retry times exceed 6 the call will be transferred to extension number 300 1 13 PBX More 1 14 Sound Files User can manage the sound files for IVR setting at this section It can be accessed under WEG GUI PBX More Sound Files Wizard E is 7 Sound Files f Dashboard A Logout Dashboard Sound Files bones New File New File Utilities Filename Format Size System welcome gsm 17 82KB PBX General Advanced PBX More b sound Files Option Advanced Option Click New File to add a new audio file Click Listen and enter the extension number to listen the audio from the configured extension listen by phone
45. of buildings such as a school or an office park LANs are connected primarily through Ethernet and can be connected to other LANs over any distance via telephone lines and radio waves LANs have a high data transfer rate and are not very expensive to set up See also WAN MAC Media Access Control address A hardware address that uniquely identifies most network adapters or network interface cards NICs by the manufacturer for identification The manufacturer s registered identification number is usually part of the MAC address if it was assigned by the manufacturer The MAC address is used by the Media Access Control protocol sub layer of the Data Link Layer DLC of telecommunication protocols MIPS million instructions per second An old method for measuring a computer s speed and power and by implication for determining the amount of work a computer can do It measures the approximate number of machine instructions the computer can execute in 1 second i e it measures CPU speed Because there are so many variables with computer performance e g varying amounts of time for different instructions importance of I O speed etc MIPS ratings are not used that often anymore However a MIPS rating can give you a general idea of a computer s speed NAT Network Address Translation or Network Address Translator The method for translating an IP address used within one network to a different IP address known within another netw
46. offers a wide range of IP PBX telephony features Keeping up with the demands of sustainability the speedytel PBX220 is based on a low power high performance MIPS processor providing the complicated communication features including the hardest HD communication protocol complete router features and QoS Ensure the voice quality in a case the bandwidth is not enough Meanwhile the feature of one touch to deploy the phones makes the configuration of phones easy and enjoyable thing 1 2 Packing list 1 unit PBX220 1 Piece Power Supply 12V 1A 1 piece of 2 meter Network cables 1 3 Specification Hardware Processor MIPS RAM 64MB FLASH 16MB WAN 1xRJ45 10 100MB Ethernet port LAN 4xRJ45 10 100MB Ethernet port Button Reset Button Feature Button Power adapter AC 1007240V input and DC 12V 1A output Power Consumption 1 2 2 0W Operating humidity 1079596 Operating temperature 0 45 C Net weight 230g Gross weight 600g Dimension 168X106X71mm Box dimension 19 5X13 8X8 5cm Channels Support 1 13 channels and auto mode TxPower 802 11n 300M 14dBm 802 11g 54M 16dBm 802 11b 11M 17 19dBm Antenna Internal 2T2R 3dBi Coverage Area Indoor 100 meters Outdoor 300 meters Encryption WEP Auto WPA PSK WPA PSK2 HT Bandwidth 20Mhz 40Mhz DHCP Server Client Port Forward Supported Firewall Support flood attack protect DMZ Supported uPNP amp NAT PMP Supported Qos WMM DSCP External Disk USB 2 0 in Fat32 Ext
47. only format the caller number Format caller name Once the condition is matched only format the caller name Format caller both Once the condition is matched format both the number and name of the caller Format caller at Format caller number option Trim digits from Caller ID and or add number in prefix and or append number with end Example 1 Configure Trim 1 digits from caller ID leave other settings as Null When you dial number from extension 910 and extension name is May caller ID number 10 and name May will be sent to the called party 2 Configure add number 8 in prefix leave other settings as Null When you dial number from extension 910 and name May caller ID number 8910 and name May will be sent to the called party 3 Configure append number 8 with end leave other settings as Null When you dial number from extension 910 and May caller ID number 9108 and name May will be sent to the called party 4 Configure Trim 1 digits from caller ID and add number 8 in prefix and append number 8 with end When you dial number from extension 910 and name May caller ID number 8108 and name May will be sent to the called party Format caller at Format caller name option Example 1 Configure Trim 1 digits from caller ID leave other settings as Null When you dial number from extension 910 and extension name is May caller ID number 910 and name ay will be sent to the called party 2 Configure add number 8 in prefix leave ot
48. ore gt Sound Files Input Detected Configure the input digit and the transfer destination number Example Press 0 Transfer to 900 Press 1 Transfer to 901 When caller dial O in IVR transfer the call to number 900 Dial 1 transfer the call to number 901 The transferred number can be another IVR number so user can arrange multi level IVRs Simple IVR create New ivr Dashboard Simple IVR Create New IVR Basic Working hours 9 00 To 18 00 Time Frames Offwork date Expert Offwork week W Sunday O Monday O Tuesday O Wednesday O Thursday O Friday W Saturday Offwork Playback Create New IVR Time Frames Working hours Configure the time frame to play the IVR Offwork date Configure the offwork date for the IVR Fill in with MM DD format Multiple comma separated Example 12 24 5 1 means Dec 24 and May 1 are the offework date Offwork week Configure offwork date within one week Offwork Playback Select the audio file to play for offwork time Add additional audio file under WEB GUI PBX More Sound Files PBX More d Sound Files Simple IVR create New ivr Dashboard Simple WR Create New IVR Waming Expert settings is only for professionals if you do not know the meaning of the parame Basic Time Frames Input Invalid Mode Invalid Playback e Try Localnumber and Invalid Playback Expert Input Max Digit Len 12 Input MaxTime 10 SEC Input Retry Max 6 Outride to transfer t
49. ork one network is designated the ns d e network and the other is the outside network NAT allows as a router for example to act as an agent between the public network e g the Internet and a private network i e a local network which means that a single unique IP address can represent an entire group of computers PBX Private Branch exchange A telephone exchange that serves a particular business or office as opposed to one that is owned by a common carrier or telephone company and is used by many businesses or the general public Users of the PBX share a certain number of outside lines for making telephone calls external to the PBX PBXs have evolved over time beginning as a manual switchboard or attendant console that was operated by a telephone operator circuit switching to the modern IP PBX See also IP PBX PSTN Public Switched Telephone Network The network of the world s public circuit switched telephone networks Originally a network of fixed line analog telephone systems the PSTN is now almost entirely digital in its core and includes mobile as well as fixed plain old telephone service POTS telephones The PSTN is largely governed by technical standards created by the ITU T and uses E 163 E 164 telephone numbers for addressing Proxy Server A server a computer system or an application program that acts as an intermediary for requests from clients seeking resources from other servers The VoIP proxy serv
50. r add number in prefix and or append number with end Example 1 Configure Trim 1 digits from callee ID leave other settings as Null When you dial 810 number 10 will be dialed Configure add number 8 in prefix leave other settings as Null When you dial 810 number 8810 will be dialed Configure append number 8 with end leave other settings as Null When you dial 810 number 8108 will be dialed Configure Trim 1 digits from callee ID and add number 8 in prefix and append number 8 with end When you dial number 810 number 8108 will be dialed Handling Call Deny Deny the call Call Local Number Call local number in PBX220 Using Outbound Line Select the outbound trunk for the call Using Outbound Line Y sip AE sip VOIP call Inbound Routes Inbound Routes Dashboard Ee Default Rule smart Save Rules Mew order Rule Note Inbound Routes for Line provider dialing local number transfer to other line provider When a call comes in the system will prior process Auto Find Extension next check the rules one by one from top to down finally perform Default Rule You can modify the order of rules by dragging and click Save Rules New order to confirm Priority Rule Name From Line Handling 1 From FXO Call Local Number 2 From ESF Call Local Number Inbound Routes for Line provider dialing local number transfer to other line provider Go to WEB GUI Advanced Inbound Routes to add and edit inbound routes Click
51. r of the trunk Default to Answer The inbound calls will be handled by the default rule The default rule of handing the inbound calls can be set under WEB GUI PBX More Option Default Mode smart smart Automic try localnumber if no local Automic try localnumber disable End the call Set DID Number Configure a DID number for the inbound calls Specify who answer Specify a number to answer the inbound calls Outbound Calls Check how to process the outbound calls Default Outbound Line Use the default outbound line It could be configured under WEB GUI PBX More Option Outbound Routes Default Mode smart Y smart Automic try localnumber if no m local Automic try localnumber disable End the call Default Outbound sip TRUNK TEST Outbound Routes Execute the matched outbound routes when dialing Call with Prefix Number Enter a prefix number to use this line when calling out Line Provider Aca New SIP Register Dashboard Line Provider Add New SIP Register Basic From Domain Ep Auth Name Auth Contact is UniquelD Account O Auth Name Default reg expiry 60 Sec Failover Trunk 1 ALL FAIL To Disable Failover Trunk 2 ALL FAIL v To Disable Outbound force callerid Callee Number Default Search To Field Allow calin Yes No SIP Progress Inband Outband Keep alive 10000 ms NAT Yes No Video support Yes No DIMF mode ric2833 Y Codec priority
52. ration parameters are as follows Extensions Dashboard Extensions A View Extension Status Features Extension Create SIP Extension Follow Me 1 60 of 19 Ring Group Number Password CallerlD Name Protocol 915 96259755 shawn sip e records EN Extensions create FollowMe Extension Dashboard Extensions Create FollowMe Extension Basic Number exp 8001 Internal Extensions UP 4A Down 1 Remove y Select 901 802 603 80A 805 External Number exp your mobile numbe Follow Me Enter the extension number for follow me Internal Extensions Select the extensions from the list on the right side to the left side for follow me The order can be selected by clicking on Internal Extensions UP 4 Down p Remove External Number Enter the external number as a forward option if the internal extensions failed to answer Ring Group Users could assign extensions to different ring groups to better manage the configurations on the PBX220 For example when there is a sales hotline users could select a group of sales extensions instead of each person s extension to assign When a call comes in the system will ring all extensions in the group simultaneously This feature simplifies the configuration process and helps manage and categorize the extensions for business environment Extensions Dashboard Extensions ASE Features Extension View Extension Status Follow Me 1
53. rks UDP User Datagram Protocol RFC 768 A communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that is using the Internet Protocol IP UDP merely performs IP traffic demultiplexing based on UDP port numbers after which it provides a checksum that can be used by end systems to determine whether the datagrams received were corrupted by the network WAN Wide Area Network A computer network that covers a broad area e g any network that links across metropolitan regional or national boundaries WANs are similar to the Internet in that they are not owned by a single organization They exist under collective or distributed ownership and management For WAN connectivity over the longer distances ATM frame relay and X 25 are used Computers connected to a WAN can be connected via the telephone system leased lines or satellites WANs have a lower data transfer rate when compared to LANs See also LAN
54. s if matched will be execute and end route PBX General When dialing not matched or no rule will try to execute Default Rule settings Advanced gt Outbound Routes he order of rules by dragging and click Save Rules New order to confirm PBX More Inbound Routes Conference Rule Name Queues simple IVR Time Frames Outbound Routes for extensions dialing local outside number Go to WEB GUI Advanced Outbound Routes to add and edit outbound routes Click Create New Rule to add a new outbound route Click Default Rule to select the options for default rule Smart Automatically try local number if not matched then try to select Default Outbound and call out Local Automatically try local number Disable End the call Click Default Outbound to select the default outbound trunk Click Save rules new order to confirm the order changes of the rules by dragging them on the page The outbound rule listed on the top has higher priority Create New Rule first Outbound Routes create New Rule Dashboard Outbound Routes Create New Rule Rule match Condition Match Caller Caller ID prefix is and or length is digits Match Called Party Callee ID prefix is and or length is digits If matched condition we can format callerid callee within followed sets if don t need leave NULL Format Caller Number Y Format Caller Trim digits from Caller ID and or add number in prefix and or append number with end Format C
55. s are GSM G 729 G 722 ALAW ULAW H 264 H 263 SIP Direct The SIP Direct options are listed below Line Provider Add New sip Direct Dashboard Line Provider Add New SIP Direct Basic Mame Exp mytrunk1 Expert Provider IP Address Exp sip xxxx com Provider IP Port 5060 Outbound Calls Default Outbound Line y Outbound Routes Call with prefix number Add New SIP Direct Basic Name Configure the provider name for the VoIP trunk This is a unique label to identify the trunk when listed in outbound rules inbound rules and etc Provider IP Address Configure the IP address or URL for the VoIP provider server of the trunk Provider IP Port Enter the SIP port number of the trunk Outbound Calls Check how to process the outbound calls Default Outbound Line Use the default outbound line It could be configured under WEB GUI PBX More Option Outbound Routes Default Mode smart Y smart Automic try localnumber if no m local Automic try localnumber disable End the call efault Outbound sip TRUNK TEST Outbound Routes Execute the matched outbound routes when dialing Call with Prefix Number Enter a prefix number to use this line when calling out Line Provider Expert From Domain Configure the actual domain name where the extension comes from This can be used to override the From Header For example trunk pbx220 provider com is the from domain in from header sip 1234567 trunk pbx
56. s twice Call Notification Configure the call notification URL When there is a call to extensions group queues IVR A notification request will be sent to the configured URL address Hot Keys User can change the hot keys setting under WEB GUI PBX More Option Hot Keys The Hot Keys parameters are listed on the table below Option Dashboard Option PBX General Hot Keys SIP Protocol Voicemail Call Pickup 9 Directed Pickup a Callee extension number Voicemail Playback 20 Hot Keys Call Pickup Default call pick up setting is 8 Directed Pickup Configure call pick up option directly from extension Default is Extension Voicemail Playback Configure voice mail playback number Dial the number on the extension to listen to TEA mmm tm SIP Protocol User could manage the SIP protocol setting under WEB GUI PBX More Option SIP Protocol The SIP Protocol parameters are listed on the table below Option Dashboard Option PBX General Hot Keys SIP Protocol voicemail Anonymous Call In Yes Y TCP UDP Bind Pot 6620 Max Register Expiry 3600 sec Min Register Expiry 20 sec Default Register 60 sec Expiry Progress Mode NEVER Y T 38 UDPTL YES Y SIP Protocol TCP UDP Bind Port Configure TCP UDP port number used for SIP Default setting is 6620 Note When you register an IP Phone to PBX220 please modify your phone SIP port to 6620 Otherwise you need to modify the port number 6620 in PBX22
57. ss DNS the user s web browser will not be able to find web sites and the user will not be able to receive or send email The DNS system consists of three components DNS data name servers and Internet protocols for getting the data from the servers Domain name server A computer that runs a program that converts a fully qualified domain name FQDN into its numeric IP address and vice versa DTMF Dual Tone Multi Frequency The signal that is generated when a user presses the touch keys of an ordinary telephone Also known as Touchtone DTMF has essentially replaced pulse dialling When a user presses touch keys two tones of specific frequencies are generated one from a high frequency group and the other from a lowfrequency group so it s impossible for the voice to imitate the tones FTP File Transfer Protocol A standard Internet protocol used to upload and download files between computers that are connected to the Internet FTP uses the Internet s TCP IP protocols as does HTTP which transfers displayable Web pages and related files and SMTP which transfers e mail GSM Global System for Mobile communication A wireless telephone standard in Europe and other parts of the world GSM uses a variation of time division multiple access TDMA which is the most widely used of the three digital wireless telephony technologies TDMA GSM and CDMA GSM digitizes and compresses data then sends it down a channel with two other
58. streams of user data each in its own time slot It operates at either the 900 MHz or 1800 MHz frequency band IP PBX Internet Protocol Private Branch Exchange A telephone switch see PBX located on a customer s premises that utilize VoIP to manage and deliver calls ITSP Internet Telephone Service Provider A company that offers an Internet data service for making telephone calls using VoIP Most ITSPs use SIP H 323 or IAX for transmitting telephone calls as IP data packets Customers may use VoIP phones or traditional telephones with an analog telephony adapter ATA ITU International Telecommunication Union A telecommunications standards body that is guided by the United Nations It was founded as the International Telegraph Union in Paris on May 17 1865 The ITU acts as the global focal point for governments and the private sector in developing networks and services and is comprised of more than 185 countries and produces over 200 standards recommendations annually in the areas of information technology consumer electronics broadcasting and multimedia communications IVR Interactive Voice Response A telephone technology that allows a caller to respond to configured voice menus through voice and touch tone The IVR system responds with pre recorded audio to further direct callers on how to proceed LAN Local Area Network A computer network covering a small physical area like a home office or small group

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