Notification Server - User Manual - Alcatel
Contents
1. lalarm idf IAI dura Itim date time Jor called label typlcall Llend tion Ano out deb st number IT time sec SEDEER HE Een EE EA EE EE EE IE EE ata 12 03 1998 09 58 3003 water pump C ps 21 ae Game KO Reception of a request of message type call of the 3003 set delivered call end of the set overflow timer no overflow call not taken memorised in the set Example 5 4 4 4 4 p 4 4 4 4 4 lalarm idf IA dura tim date time Jor called label typlcall Llend tion Ano out deb st number IT time sec NL ON EG ae OR OEWER n ar MeL SEIIJm D A 12 03 1998 10 19 1000 74542 1000 fire A seq 64 U Y KO ad Reception of alarm 1000 call of a sequential group call delivered end of the sequential group overflow call not taken undefined last call and no programmed overflow Example 6 4 4 4 4 p 4 4 4 4 lalarm idf A dura Itim date time Jor called label typlcall Llend tion Ano out deb st number IT time sec SE EE n Ee RR ea OE RE Ee ae ar oa ae ie ar ae ae aa ae 1270371998 10 25 G01 water pump C seq 1 10 25 2 1 1 Reception2. 4 log file These files are of the type log12 03 98 csv Example log12 03 98 txt file open in WordPad 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Logtables q 4 4 qp 4 4 4 4 alarm idf A dura tim date time or called label typlcall L end tion Anol out deb st number T time sec 2 03 1998 08 48 000274542 fire A seq 08 48 7 2 03 1998 08 48 000274542 fire A seq 08 49 42 Y 2 03 1998 08 53 000274542 fire A seq 08 54 60 Y ps 2 03 1998 08 55 000274542 fire A seq 55 X KO 2 03 1998 08 57 000274542 fire A cycl 08 57 23 Y 2 03 1998 08 59 000274542 fire A cycl 55 Y KO 2 03 1998 109 00 000 gt 74542 fire A cycl 09 01 64 Yos 2 03 1998 09 02 000274542 fire A par 09 02 8 2 03 1998 09 04 000274542 fire A par 09 05 39 24 2 03 1998 09 05 000274542 fire A par 09 06 24 Y ps 2 03 1998 09 53 000274542 1000 fire A cycl 102 Yi qp 2 03 1998 09 55 G02 73307 1000 fire D par 09 55 9 2 03 1998 09 55 000274542 1000 fire A cycl 148 Y grp 2 03 1998 09 57 G02 73307 1000_fire D par 09 58 55 Y 2 03 1998 09 58 3003 water pump C ps 2 Y KO 2 03 1998 10 01 2222 gt 73566 2222 Alert A ps 10 01 7 2 03 1998 10 01 2222 gt 73566 2222 Alert A ps 114 Y grp KO 2 03 1998 10 02 G01
3. Click Add to validate the group without closing the window Save to validate the group and close the window or Close to quit the window without validating Important If a parallel group is composed of non GAP DECT sets the call parameters must be adjusted to 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 3 1 Chapter 3 3 3 2 3 Hunt group management be able to cover up to 20 sets As the 20 sets cannot be called at the same time these parameters define the number of sets which are called at the same time and the time out before the call to the next sub group These parameters must be adjusted according to the system configuration and the distribution of the sets over the bases These parameters are defined in the file C ProgramFiles Alcatel Lucent Notification Server bin parallel reg Edit the parallel reg file HKEY_LOCAL_MACHINE SOFTWARE Alcatel Lucent Notification Server PagingPar 500 PagingPostes 5 PagingRetry 3 NoAlerRetry 50 PagingPar time out before the call to the next sub group in milli seconds PagingPostes number of sets called at the same time sub group PagingRetry number of retransmission attempts when a DECT set is out of coverage NoAlertRetry number of retransmission attempts when text messaging resources are busy or if the set notification is already in progress Modify the value of the parameters Save and clos
4. 2007 Notification Server User Manual 1 3 Chapter 1 Overview 1 4 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 2 1 2 2 Chapter 2 Alarm Management Overview This menu is used to manage Add View Update or Delete the different parameters defining the call which will be transmitted to the PCX following an alarm request Adding an alarm call In the menu bar select Alarms gt Add or else click directly on the icon to open the ET Alarms Management Add window ja Im Monday c FA w N Tuesday c Wednesday y Address Thusd y C e From t p Friday P Overtiow Sade E E very Hour e nday C c pj t day Update Id enter the identification of the alarm request from 0 to 9999 The Show button is used to display the list of identifiers already programmed Alarm Name enter the name associated to the alarm 14 characters max It is displayed on the set when the call is in progress Display This Message is used to define by clicking on this box the message which is transmitted during the call H the message defined in the Message field is transmitted diia the message received from the external device is transmitted In this case as for a message call the name of the alarm is not transmitted and the first 14 characters of the message are displayed instead of the name when the call is in progress Message first click on Display This Message
5. 73307 2222 Alert D cycl 94 Y 2 03 1998 10 04 2222 gt 73566 2222 Alert A ps 56 Y grp 2 03 1998 10 04 G01 73307 2222 Alert D cycl 10 05 36 X 2 03 1998 10 05 2222 gt 73566 2222 Alert A ps 24 Y grp 4 q4 4 4 q R 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 alarm idf A dura tim date time or called label typlcall L end tion Anol out deb st number T time sec 2 03 1998 0 05 G01 73307 2222 Alert D cycl 10 05 4 2 03 1998 0 10 000274542 000 fire A par 66 Y grp 2 03 1998 0 10 G01 73307 000 fire D cyc 10 11 35 Y 2 03 1998 0 11 000274542 000 fire A par 126 Y grp KO 2 03 1998 0 12 G01 73307 000 fire D cycl 95 Y 2 03 1998 0 17 000274542 000 fire A ps N TW KO 2 03 1998 0 18 000 gt 74542 000 fire A ps 10 18 4 U ps 2 03 1998 0 19 000274542 000 fire A seg 64 Ul Y KO 2 03 1998 0 21 000 gt 74542 000 fire A seq 10 224 66 U Y Ips 2 03 1998 0 25 G01 water pump C seg 10 25 2 2 03 1998 0 41 000274542 000 fire A ps N 97 C Y KO 2 03 1998 0 55 2222 gt 73566 2222 Alert A ps 10 57 102 C Y ps 2 03 1998 0 58 000274542 000 fire A ps N ol S KO 2 03 1998 22 00 600 config error N 0 KO 4 4 4 4 4 4 4 Number of calls 28 5 5 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Chapter 5 6 5 Logta
6. a call to a DECT handset is longer than that for routing a call to a Reflexes telephone set Phone Sets 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 4 4 4 Administrator functions General Overflow Set 10 characters max directory number of the set or group identifier used as a default overflow for all calls of the type urgent alarm call to one set not a group if no overflow is defined in the call parameters It is possible to choose a specific ringer cadence for alarms that are either of urgent of normal type These values are between 1 and 6 the field does not have to be completed Misc Time Before Disconnection default time in seconds at which the user will automatically be disconnected from the configuration application after a period of inactivity Communication Port PC serial port definition used for the link with the external device s NoCom no serial link e COM 1 to COM4 serial port used e Multiv24 this mode allows the use of up to 8 ports with the Multi port card The ports used should be recorded in the text file Alcatel Lucent Notification Serverbaseldev com This file can be edited using Wordpad or Notepad COM1 to COMO 4 characters are available but only 8 may be used Do not insert a line space between the entries or at the end of the list 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 4 5 Chapter 4 Administrator functions Sin
7. iv then enter the text message which is 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 2 1 Chapter 2 Alarm Management transmitted to the destination set 128 characters max Management of the parameters which depend on the validity period click the Period Add button to open the window Urgency of the call o normal call H urgent call e Acknowledge Needed is used to define if an acknowledgement is required to the user n acknowledgement H acknowledgement required Address Depending on type the recipient is identified by e adirectory node number pair for only one set agroup number for a group of sets in the Notification Server sense Overflow enter the directory number of the set or the identification of the group used in case of an overflow optional Validity Period e Click one or more days of the week which make up the period start period left column end period right column ra oF select Every day for each day of the week Enter the time period which applies to the period From the first hour to the last 2 digits for the hours and 2 digits for the minutes or select Every Hour for a period from 00h00 to 23h59 The Existing button allows you to display all the time periods which have been defined The U parameter at the start of the line indicates an urgent alarm The A parameter at the end of the line indicates that the us
8. the external device Click Update to register a new address or Close to close the window without making changes To modify address parameters e Select an address by using the 4 TE keys e Modify the parameters Click Update to apply the modifications To delete an address e Select an address by using the Wh keys e Click Delete to delete the address Starting and stopping the application 1 From the desktop select My Computer gt Control Panel gt Services Inthe Services window select Notification Server then click Stop When the application has shut down click Start to restart it 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Chapter 5 1 5 1 1 5 2 Logtables Generality Traffic Observation allows to generate the following files General Log files Log files Stat files General log files All activity within the Notification Server application is recorded daily in a general log file These files are stored in the directory defined in the Configuration gt System gt Log Files window by default in C Program Files Alcatel Lucent Notification Server log and its name is of the type log DD_MM_YYYY with DD day 0 to 31 MM month 1 to 12 YYYY year 0 to 9999 Example C Program Files Alcatel Lucent Notification Server log log 21 02 1998 These files are automatically deleted each day after they have been stored for
9. to erase the alarm selected and confirm by clicking OK Exit the window by clicking Close 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 2 5 Chapter 2 Alarm Management 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Chapter 3 Hunt group management 3 1 Overview This menu allows you to manage Add View Update or Delete the hunt groups of the sets used for the Notification Server application 3 2 Adding a hunt group In the menu bar select Groups Add or else click directly on the gi icon to open Add Groups Management Add window I Groups Management Add E id Show Existing Groups Name Group Type Phone Sets List Id enter the group identification GO to G9999 1000 groups max The 0 are significant G1 Q01 The Show button allows you to display the hunt groups which have already been defined Name This allows you to enter the name up to 14 characters of the hunt group Only used for a better identification Phone Sets Lists Enter the list of the hunt group sets minimum 1 maximum 20 Enter the first number 10 digits maximum and press Dr to move onto the next line etc In the same way as the user enters the list of sets he must correspond the node number of the recipient Group Type to define the hunt group click on OD Seguential Group O Cyclic Group Or ps Parallel Group The selected hunt group is indicated by OE
10. 45 days or depending on the Log File Keeping File parameter or sooner if there is insufficient space on the PC s hard disk Minimum Free Disk Space setting These files are ASCII files and can be edited or printed Ex WordPad log and stat files From the general log file a log file and a stat file can be generated for each day The stat files presents a certain number of statistics about the daily activity of the application The log files presents an overflowing trace of the calls treated by the application These files are generated in txt and csv and sizes Note These files can be generated from the PC server Creating files These files are created from the menu Tools 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 5 1 Chapter 5 Logtables Ee Asm popi Longason Languages P x Germe Today Log amp x Gerarate Today Stat Ad Vew Coto A Gera are Logs ey olg Gere se Sii Uie evere Shon Stati Connected Tene 003 51 Connected 28 0 1045 1 Generation of files during the day Click on Generate Today Log valid Ok immediate generation of log files from general log file of the day Click on Generate Today Stat valid Ok immediate generation of stat files from the general log file of the day 2 Generation of files from the previous days Click on Generate logs acs Program Fies Aca Nodtication Server Select a general log f
11. Alcatel Lucent OmniPCX Enterprise Communication Server Notification Server User Manual m Alcatel Lucent Legal notice Alcatel Lucent Alcatel Lucent and the Alcatel Lucent logo are trademarks of Alcatel Lucent All other trademarks are the property of their respective owners The information presented is subject to change without notice Alcatel Lucent assumes no responsibility for inaccuracies contained herein Copyright 2014 Alcatel Lucent All rights reserved The CE mark indicates that this product conforms to the following Council Directives 2004 108 EC concerning electro magnetic compatibility 2006 95 EC concerning electrical safety 1999 5 EC R amp TTE Ce Table of contents Notification Server User Manual Chapter 1 Overview 1 1 Introduction ese tis ei EK RE ee ee eudaos 1 1 1 2 Open Close session procedure sss 11 1 2 1 Start application e ER N N 1 1 1 2 2 saei TM o m UM 1 2 1 2 3 Changing display language optional mimsessseseerrrsrrrsserrrrrrrsnerrrrrrrnnnrrr rr ee ee 1 2 1 2 4 Changing the password optional nmesssmssssssssrrrrsrrrrrerrrrrrrrnnrrrrrrrnnnr rr rr ee rn nn nn 1 2 1 2 5 DISCONNEC HON OE RETE 1 3 1 3 References to other chapters sss 1 3 Chapter 2 Alarm Management 2 1 Overview caido EAD RUE N NA SEULS 2 1 2 2 Adding an alarm call 1 sse 2 1 2 3 Consulting or modifying the parameters of an ala
12. NARARE C E ML 5 3 5 3 2 OCIO AR testo OE EE EE ey er N a LE LA e Y 5 4 5 3 3 Statistics label meaning sossreeseeeeerrrrsreennerrrsrrennerrrrrrrnnnr ee ee ee AA ee ee 5 7 5 4 Incident messages ee sss 5 9 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 0 3 Notification Server User Manual 0 4 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Chapter 1 1 1 1 2 1 2 1 Overview Introduction The Alcatel Lucent OmniPCX Enterprise Communication Server Notification Server application enables calls which are accompanied by a text message text messaging service to be sent to Advanced Reflexes or DECT PWT sets when requested by devices external to the PCX Client PC Client PC Reflexes set A amp Extemal device DECT PWT PC OmniP CX Enterprise PCX OmniPCX Enterprise Notification Server The application is installed on a Windows amp 2000 Workstation PC which manages the application and acts as the interface between the Alcatel Lucent OmniPCX Enterprise CS PCX and the external devices making such requests External devices may be alarm management systems patient call systems paging devices or any other system compatible with the application The server PC can operate in client server mode with networked Windows 2000 or NT PCs that can then access certain management menus in the application The client is the Notification Server Configuration Tool Ope
13. a message Subset Set group number Number of unanswered calls Number of calls alarm message to these sets Incident messages The general log files store the incident messages These messages have the following format dd mm yyyy hh mm ss t s text with dd day 0 to 31 mm month 1 to 12 yyyy year 0 to 99 hh hour 0 to 23 mm minutes 0 to 59 SS seconds 0 to 59 t type of incident e P performance management incident number from 0 to 999 e S software error incident number from 1000 to 1999 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Chapter 5 10 5 Logtables M database update incident number from 2000 to 2999 C configuration error general activity of the application incident number from 3000 to 3999 S the severity of the incident 0 critical The application can t continue and resets itself automatically all the application or part of it 1 major External mechanism does not function the request which has been sent is maybe lost There is no automatic reset 2 minor Minor external disruption e 3 no external disruption e A4 unspecified Used for the performance and general management messages incident number text ASCII text describing the incident Example 26 02 1998 16 26 55 C 4 3011 serial device in input COM1 8AL90604USAA Ed 02 July 2007 No
14. administrator In the menu bar select Configuration gt Modify Password to open the Updating Password window New Password Contim New Passord LR 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Overview Enter the current password in the Old Password field and then enter the new password twice in the New and Confirmation fields Click OK to confirm or Cancel to quit the window without validation 1 2 5 Disconnection In the menu bar select File gt Disconnect or click the Ea icon Tow Select File gt Quit to close the Notification Server Configuration Tool window 1 3 References to other chapters The rest of this manual includes the following chapters The chapter Alarm management describes how to specify the call characteristics sent to the PCX following an alarm request See Notification server Administrator functions The chapter Hunt group management describes how to specify the hunt groups called for an alarm request See Notification server Administrator functions The chapter Administrator functions can only be accessed by the administrator describes how to configure the Notification Server environment and parameters See Notification server Administrator functions The chapter Logtables describes how to configure and view the files monitoring Notification server activity See Notification server Logtables 8AL90604USAA Ed 02 July
15. arm 1000 call of a sequential group delivered call call taken after 7seconds Example 2 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Logtables 4 4 4 4 p 4 4 4 4 4 lalarm idf A dura tim date time Jor called label typlcall Llend tion Ano out deb st number T time sec EET OER OER EO RE SE Ai EA Ad 12 03 1998 08 53 1000 74542 fire A seq 1 08 54 601 Y Ips Reception of the alarm1000 call of a sequential group delivered call end of sequential group overflow timer call overflow to a set call taken after 60 seconds Example 3 4 4 4 4 p 4 4 4 4 lalarm idf IA dura Itim date time Jor called label typlcall Llend tion l Anol out deb st number IT time sec Lm mnm mem eA EE ie m e Ie 12 03 1998 09 53 1000 74542 1000 fire A cycll 102 Y Igrpl 12 03 1998 09 55 G02 273307 1000 fire D par 109 55 9 II Reception of the alarm 1000 call of a cyclical group delivered call end of the cyclical group overflow timer call overflow to a parallel group call taken after 111 seconds Example 4 4 4 4 4 p 4 4 4
16. ateur CAE v Ajouter Mise jour J Supprimer Fermer M4 Record 3 b Di To add a new user click Add Login user name 8 characters max e Passwd password 8 characters max Powers Mp 7 access all menus even administrator rights DO no access to system menus reserved for the administrator User Language select the language which will be used after login CAE English FRO French Click Update to register a new user or Close to close the window without making changes To modify a user s parameters e Select a user by using the Wa Gm keys 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Administrator functions e Modify the parameters Click Update to apply the modifications To delete a user e Select a user by using the WE Gm keys e Click Delete to erase the user Note The Login and Powers of the admin user cannot be modified or deleted 4 4 System This window allows certain system parameters to be defined Caution This menu must not be used from a client PC Select the corresponding sub menu Complete or modify the relevant fields Click Save to confirm the modifications without closing the window Cancel to cancel the modifications or OK to confirm the modifications and close the window 4 4 1 PCX Info Nom du PBX 0E E 168 452 PCX Name used to enter Alcatel Lucent OmniPCX Enterprise CS name IP address of the PCX use
17. bles Parameters date time date and time of the external request alarm idf or called number number of the alarm or the number called number of the alarm gt last set called hunt group identifier last set called group overflow label name displayed at the time of the call type type of call A alarm call C message call D overflow call call call destination ps set seq sequential group Ccycl cyclical group e par parallel group ALT N message not delivered 2 message delivered end time time when the request processing ended duration sec duration of the request processing ended Ano anomalies e C out of coverage e out of service e U Undefined set no anomaly time out temporization Y time out occurred zpo time out deb type of overflow ps overflow on set grp overflow on group St KO call undelivered or not acknowledged before the time out occurs Example 1 p R p p p 4 4 R q 4 4 lalarm idf IAI dura tim date time Jor called label typlcall Llend tion Ano out deb st number IT time sec d RE AE ESEG a SSeS ES ELE ELE EE IERE EEISIEESES esee Jmm ma 12 03 1998 08 48 1000 74542 fire A seq 08 48 7 Reception of al
18. d to enter Alcatel Lucent OmniPCX Enterprise CS IP address 4 4 2 Info Timer 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 4 3 Chapter 4 4 3 4 Administrator functions Timer PBX 1 to 999 seconds when a call is set up defines the maximum time the Alcatel Lucent OmniPCX Enterprise CS has to indicate that the call was received 20s by default Phone Set Timer 1 to 999 seconds defines the time at which when there is no reply the call originally intended for a particular set will be diverted to the overflow sets 20s by default Recovering Timer 1 to 999 seconds defines when a normal call to a DECT handset will be renewed Sequential Groups Timer 1 to 999 seconds defines the time at which when there is no reply the call intended for a particular sequential or cyclic group will be transferred to the following telephone set in the group 30s by default Parallel Groups Timer 1 to 999 seconds defines the time at which when there is no reply the call intended for a parallel group will be transferred to the overflow sets 30s by default Ack Parallel Groups Timer 1 to 999 seconds defines the time at which if the user has not acknowledged the call all members of the group must acknowledge the call individually 400s by default This timer is only taken into account on expiration of the Parallel Group Timer Remark When managing timers remember that the length of time for routing
19. d to validate the alarm or Close to quit the window without validation 2 3 Consulting or modifying the parameters of an alarm call In the menu bar select Alarms View Update or else click directly on the icon to open the Alarms Management View Update window 2 4 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Alarm Management The characteristics of the first alarm listed will be displayed The Show button allows you to display the alarms which have already been defined By selecting an alarm in the Existing alarms window and clicking OK all the parameters of the alarm will be displayed By using the m IR buttons it is possible to browse through the parameters for the alarms defined Carry out the modifications desired The Period Delete button allows you to delete the period selected Click Update to validate the modifications or Close to duit the window without validation 2 4 Deleting an alarm call In the menu bar select Alarms gt Delete or else click directly on the icon to open the Alarms Management Delete window The characteristics of the first alarm listed will be displayed The Show button allows you to list the alarms which have already been defined By selecting an alarm from the Existing alarms window and clicking OK an alarm can be displayed By using the Moo buttons it is possible to browse through the parameters for the alarms defined Click Delete
20. e the file Activate the new parameters by double clicking the file icon Consulting or modifying a group s characteristics View In the menu bar select Groups gt View Update or else directly click the icon to open the Group Management View Update window 1 Groups Management View Update Lx Id 6003 Show Existing Groups The characteristics of the first group listed will be displayed The Show button allows you to display the hunt groups which have already been defined By selecting a group in the Existing groups window and clicking OK all parameters of the group will be displayed 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Hunt group management ww Am buttons it is possible to browse through the parameters for the groups defined Carry out the modifications desired Click Update to validate the modifications or Close to quit the window without validation 3 4 Deleting a hunt group In the menu bar select Groups Delete or else click directly on the icon to open the E Delete Groups Management Delete window The characteristics of the first group listed will be displayed The Show button allows you to display the list of groups already defined By selecting a group in the Existing groups window and clicking OK the group will be displayed By using the 1 TE buttons it is possible to browse through the parameters for the groups defined Click De
21. er is required to acknowledge the alarm 2 2 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Alarm Management Vi Period Addres Overflow U Saturday Saturday 0800 1300 2003 3000 TAT U Monday Friday Every Hour 3000 3020 A By selecting a period in the Existing Periods window and clicking OK the parameters are copied into the Add period window They can be reused or modified before they are validated Examples Every Monday OD OD Monday Tuesday Wednesday Thursday Friday Saturday Sunday From ef Every Hour LOI M E E ME E E eeeeee Every day From Tues to Thurs 08h00 to 18h00 Thursday C c From osoo to 1800 Click OK to validate or Cancel to close the window without registering the data The periods defined will be displayed in the Periods table Validity Period Addressee Overfiow La 21 CETS suni Several validity periods can be specified click Period Add on the same request The periods must not overlap but one period can be included in another 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 2 3 Chapter 2 Alarm Management Example Monday and Tuesday from 08h00 to 12h00 and Monday and Tuesday from 12h01 to 18h59 e Thursday from 08h00 to 20h00 and Thursday from 12h00 to 16h00 By selecting a period it is possible to modify it before validating Alums Management View Update s s s s s y Click Ad
22. gle protocol ALC Standard protocol TAP Specific protocol SDK Alcatel Lucent OmniPCX Enterprise CS emulation with TAP EML Alcatel Lucent OmniPCX Enterprise CS emulation Multi protocol mode USR multi protocol mode UML multi protocol mode with Alcatel Lucent OmniPCX Enterprise CS emulation In Multi protocol mode the different protocols used must be declared in the MAlcatel Lucent Notification Server base process txt text file the file may be edited using Wordpad or Notepad One protocol per line with the exe extension compulsory The v24 exe protocol identifies the Alcatel Lucent OmniPCX Enterprise CS Notification Protocol and does not need to be declared as it is always active El process tut Bloc notes IEG Fichier Edition Rechercher Renault exe Security exe Genfilarm exe Supervision exe 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Administrator functions The protocols are associated with the different ports used in the Alcatel Lucent Notification Server basedev com text file One protocol per line associated with each port Ej dev com olx Fichier Edition Rechercher u24 exe Renault exe Security exe Genfi larn exe v24 exe Supervision exe 4 5 Log Files Log Files Type fra gt Date Format simmi t sd Log Files directory where the general log files are stored csv amp txt files directory where the log and
23. ial Cyclic Urgent Standard Calls Group Group Group Alarms Alarms Calls Calls Calls 4 4 4 4 4 4 00025 00020 I 00033 I 00042 00027 00036 4 4 4 4 4 4 Out of coverage subsets 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 5 3 5 3 2 4 Subset 4 3003 4 too Subset 4 3333 R 4 Subset 4 3000 4 3003 4 3010 4 4 Subset 4 3003 4 3010 4 Chapter 5 Logtables 4 4 Subset Number of timer out of coverage 4 4 3020 0153 4 q4 3021 0081 4 4 Number of timer out of service Number of calls to non existent Number of unanswered calls Number of unanswered calls 4 4 Subset Number of unanswered calls 4 4 3000 0135 4 4 3003 0144 4 4 3010 0090 4
24. ile depending on the wished date e g log 15 06 98 and click on Ok to generate the log files corresponding To visualize the created log xx xx txt file click on Show Logs 5 2 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Logtables ec Sc SI Program Fies Akae SI Notification Server log 30 OE S txt 15g03 67 S amp te OK CANCEL j Select a log file e g log 15 06 98 txt and click on Ok to display the content see file description in the maintenance chapter e Click on Generate stats the procedure is the same to generate the stat files and visualize Show Stats the content of stat log xx xx xx txt files see previously 5 3 stat and log viewing files 5 3 1 stat file These files are of the type stat12 03 98 csv or stat12 03 98 txt Example stat12 03 98 txt file open in WordPad Notification Server Statistics 12 03 1998 Number of acknowledged calls before timeout all types 4 4 4 4 Completed Mean Other Mean calls Duration Calls Duration seconds seconds 4 4 4 4 00640 00024 00369 00040 4 4 4 4 Alarms acknowledgment mean duration A type in seconds 4 4 4 4 4 4 Subset Parallel Sequent
25. lete to erase the group selected and confirm by clicking OK Quit the window by clicking Close 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 3 3 Chapter 3 Hunt group management 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Chapter 4 Administrator functions 4 1 Overview Select Configuration from the menu bar and click the corresponding menu Note Only the admin user and users defined by the administrator can access 1 Notification Server onfigur ation Tool Select Database Accounts Management System IP addresses Management Caution In some cases after changing the configuration the Notification Server must be shut down and rebooted for changes to be applied see Starting and stopping the application 4 2 Selecting a database This window allows the user to choose a network database for a client PC This database will be common to both the server PC and the client PCs 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 4 1 Chapter 4 3 4 Administrator functions Nolfscahon Server Select the database and click OK to confirm or Cancel to quit the window without making changes Accounts management In this window it is possible to define which users will have access to the configuration menus from the Connection menu Gestion des utilisateurs x Login foto Passwd LP Pouvoirs Langue Utilis
26. mber of unconfigured calls Details alarms set but not noted inthe data base wrong alarm number non existent alarm Message Definition Out of coverage subset Unreachable sets out of coverage Subset Unreacheable set numbers Number of times out of coverage Number of times when set s are seen as un reachable Message Definition Out of service subset Out of service sets Subset Out of service set numbers Number of times out of service Number of times when set s are seen as out of service Message Definition Non existent subset Sets defined as alarm sets but not equipped to receive alarms 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 5 4 Logtables Message Definition Subset Set number Number of calls to non existent Number of calls alarm message to these sets Message Definition Unanswered subset calls Sets that did not acknowledge a message Subset Set number Number of unanswered calls Number of calls alarm message to these sets Message Definition Unanswered parallel group calls Parallel groups that did not acknowledge a message Subset Set group number Number of unanswered calls Number of calls alarm message to these sets Message Definition Unanswered sequential group calls Sequential groups that did not acknowledge
27. n Close session procedure Start application From the desktop select Start gt Programs Notification Server to open the Notification Server Configuration Tool window 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 1 1 Chapter 1 2 2 1 2 3 1 2 4 1 Overview Not Connected m ia Connection To access the configuration menus you must be connected to the configuration application In the menu bar select File gt Connect or click the icon Covaci In the Identification window enter admin in the User field and admin in the Password field then click OK The admin user and the admin password are configured by default when the system is initialized They are reserved for the administrator The password can be modified later on Other users who will have further access to the configuration menus are created by the administrator Changing display language optional This menu allows you to change the language used to display text in the configuration menus and windows Changing this will not however modify the content of messages defined or transmitted by the Alcatel Lucent OmniPCX Enterprise CS Notification Server Select Languages in the menu bar and click the desired language Changing the password optional This window allows users to change their password 8 characters maximum providing they are logged on under their account The password can also be managed by the
28. of a request of message type call of a sequential group G01 delivered call call taken after 2 seconds 5 3 3 Statistics label meaning Message Definition Number of acknowledged calls before Details all calls sent by the application timeout messages and alarms 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 5 7 Chapter 5 Logtables Message Definition Completed calls Acknowledged messages OK status in log file Mean duration Time elapsed in seconds between the onset of call and its acknowledgement by reveiver if call is acknowledged Other calls Any other type of calls generating an error Mean duration Time elapsed in seconds between the onset of call and its acknowledgement by reveiver if call is acknowledged Message Definition Alarms acknowledgement mean duration Subset calls Time elapsed in seconds between the onset of call and its aknowledgement by reveiver if call is aknowledged Time encompassing all types of calls The final receiver is a terminal Parallel group calls The final receiver is a parallel group Sequential group calls The final receiver is a sequential group Cyclic group calls The final receiver is a cyclic group Urgent alarms Average time elapsed for urgent calls Standard alarms Average time elapsed for non urgent calls Message D finition Nu
29. rm call 24 2 4 Deleting an alarm call sss 2 5 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 0 1 Notification Server User Manual Chapter 3 Hunt group management 3 1 OVervleW i ERG hia d RU cag at nee eee E ERR Se ig a 3 1 3 2 Adding a hunt group sss 3 1 3 3 Consulting or modifying a group s characteristics 3 2 3 4 Deleting a hunt Group se ee Ge Re Ge Ge Re Ge RR eran ennen ennen ennen ann 33 Chapter 4 Administrator functions 4 1 OVEFVIGW ML 4 1 4 2 Selecting a database sss 4 1 4 3 Accounts management sss 4 2 4 4 System cece E EE T 4 3 4 4 1 PG Mise EET EE pd 4 8 4 4 2 diem EE AE E 4 3 4 4 3 PIONS CUS em 4 4 4 4 4 MISC south tta edu ds a ac ucts pases D LI 4 5 4 5 Log Files coc Lan Apad dad FORE Eb pde n 47 4 6 IP addresses management sss 4 7 4 7 Starting and stopping the application 4 8 Chapter 5 Logtables 0 2 8AL90604USAA Ed 02 July 2007 Notification Server User Manual Notification Server User Manual 5 1 General ie ER ER Lied ase de Eo A uenit 5 1 5 1 1 General ees il EO 5 1 5 1 2 log ard stat IBS suture epos colto Pea tx o ec rug etnies 5 1 5 2 Creating files ie oo eet I ehe D M be tt Aeg ee 5 1 5 3 stat and log viewing files sss 5 3 5 3 1 Slat o dile Se eap ED EG mah S
30. stat csv and txt files are stored Log Files Type not used Date Format definition of the date format which will be used in the log or stat files List Separator definition of the list separator used in the log or stat files to ensure compatibility with Excel e Excel French version 5 Excel English version Minimum Free Disk Space in MegaBytes When the free disk space remaining is less than the value defined the older log files are deleted to compensate for this Log File Keeping Time duration in days that log files are kept if there is sufficient space on the disk 4 6 IP addresses management 8AL90604USAA Ed 02 July 2007 Notification Server User Manual 4 7 Chapter 4 7 4 Administrator functions Use this window to manage the IP addresses of the only external devices which communicate with the Alcatel Lucent OmniPCX Enterprise CS Notification Server The IP address of the PC server is defined by default localhost The address can be modified but cannot be deleted The checking process starts as soon as two addresses are present in the table including server PC address If an unidentified address if detected a message is stored in the general log file To cancel the IP address check process delete all addresses except server PC address CIP addresses management To add a new address click Add Name name of the external device IP address IP address of
31. tification Server User Manual
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