Printopia® User Guide - Decisive Tactics, Inc.
Contents
1. This feature allows you to send a print job directly to your Mac as a PDF or image file This saves paper and can come in handy when you d like to quickly and easily transfer something to your Mac When you send a document to your Mac with this feature it will pop up on the screen as soon as it s received The files are saved in your home directory in your Documents Printopia folder Send to Dropbox on Mac Virtual Printer This feature allows you to send a print job to Dropbox for instant synchronization with your other computers running Dropbox This requires having Dropbox installed Adding Virtual Printers Add custom virtual printers by clicking the button You may choose to save print jobs to a folder send directly to an application or send to a PDF Workflow Double click the printer to change the name or save location Password Setup To add password protection to a printer or virtual printer select the printer and choose Setup Password from the settings menu You may assign a username and password to multiple printers simultaneously by selecting the desired printers Hold down the shift key to select multiple items Note that if a printer already has a password assigned to it via a print server or Printer Sharing from another Mac you cannot change the assigned password using Printopia Installation and Removal Installation To install double click the Install Printopia icon Removal To remove Printopi2. DECISIVE Oractics Printopia User Guide System Requirements e MacOS X 10 5 or later An iPhone iPad or iPod Touch running iOS 4 2 or later Quick Start Double click Install Printopia to get started Your current printers and Printopia virtual printers will be automatically enabled for sharing As long as your iPad or iPhone are on the same network as your Mac you will now be able to print to them Sharing Printers Printopia s settings screen resides under System Preferences 9 lt H Printopia Q Choose printers to be shared to wireless devices on your network 3 gt Color Inkjet Printer Shared C Old Laser Printer Shared Save to Dropbox Shared Send to Mac Shared Printopla v2 1 10 3 OFF ON Status Sharing ns About Check for Update Advanced Settings Local and Network Printers Printopia allows you to share any printer already configured on your Mac To enable or disable a printer select the checkbox to the left of the printer in the Printopia settings screen Once shared it will be visible to supported iPhone and iPad devices in the Print options screen Printer Configuration To select printer configurations such as page size and print quality double click a printer You ll be presented with all available settings for the given printer These settings will be used when printing from your iPhone iPad or iPod Touch Send to Mac Virtual Printer
3. Try rebooting the iPhone or iPad This may clear out cached information about printers which may have become invalid Try the Send To Mac printer option If this works but your real printer does not work this means it s likely a printer specific issue and not an issue with your network Be sure to clear the iPhone or iPad print queue before testing again For more information answers to frequently asked questions and technical support after trying the steps above please visit our Support site http www decisivetactics com support Copyright 2015 Decisive Tactics Inc All Rights Reserved Printopia is a registered trademark of Ecamm Network LLC and Decisive Tactics Inc Mac iPhone iPad iPod touch iOS AirPrint and OS X are trademarks of Apple Inc Decisive Tactics Inc is not responsible for any loss or damage to you or your property including your computer from use of our software Any use of this software is at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that may result from its use You agree to defend indemnify and hold harmless Decisive Tactics Inc and its employees from and against all claims and expenses including attorney fees arising out this software YOUR USE OF THIS SOFTWARE IS AT YOUR SOLE RISK THIS SOFTWARE IS PROVIDED ON AN AS IS AND AS AVAILABLE BASIS
4. a from your Mac open the System Preferences main screen right click or control click on the Printopia icon and select Remove Printopia Preference Pane 9 StH System Preferences la x EBBE General Desktop amp Dock Mission Language Security Spotlight Notifications Screen Saver Control amp Region amp Privacy J wi Displays Energy Keyboard Mouse Trackpad Printers amp Sound Saver Scanners wai 2 w 0 pB iCloud Internet Extensions Network Bluetooth Sharing Accounts 2Z 4 EO Users amp Parental App Store Dictation Date amp Time Startup Time Accessibility Groups Controls amp Speech Disk Machine L Java Remove Printopia Preference Pane PrintOpra This will stop Printopia from running and remove it from your system Troubleshooting If you re running into trouble here are some simple steps to try Important first steps e Make sure that you have the latest version of Printopia To check your Printopia version look for the version number in the preference pane below the Printopia logo Click Check For Update to obtain the latest version e Make sure your Mac is able to print to the printer in question If you don t see any printers in your iPhone or iPad s printer list e Check the Printopia status in the Mac s Printopia preference panel Does it say Shared Ensure that the device is on the same network as the Mac running Printopia E
5. nsure that the Mac is turned on and awake Some routers may not be Bonjour compatible If you re not seeing any printers listed test without your router by choosing Create Network from your Mac s Airport menu Then connect your iPhone or iPad to this new ad hoc network instead of your home network If you can then see the printers the router may not be Bonjour compatible or may be on a different subnet If you see printers but nothing is printing Check your iPhone or iPad s Print Center To do this double press the device s home button to reveal the task tray If you see a Print Center icon this means there is an item in the print queue that has not yet printed Tap print jobs to view their status and cancel any jobs that may be stuck in the queue If you don t see a Print Center icon it just means that there s nothing in the queue Check your printer s print queue on your Mac for status updates To see all print jobs choose Show Completed Jobs and Show Everyone s Jobs from the Jobs menu Check your Mac s firewall settings System Preferences gt Security gt Firewall If your Firewall is turned on click Advanced and ensure that Printopia Server is not in the list of blocked apps Also make sure that the Block all incoming connections checkbox is not checked Alternatively you may wish to temporarily turn off your firewall for troubleshooting purposes If you see printers but the device reports an error
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