User Manual & Troubleshooting Guide - HMVC Consulting
Contents
1. 18 ASAP User Manual Version 1 HMVC Consulting 9 How to turn ASAP off 9 1 1 1 Turn off the ASAP by flicking the switch into the Off position 9 1 1 2 Turn off the wireless modem by pressing the power button on the Sierra Wireless Modem 9 1 1 3 All the lights should be off 19 ASAP User Manual Version 1 HMVC Consulting 10 Unscrewing ASAP 10 1 1 1 Using a Phillips head screwdriver remove the four screws one on each corner holding the top onto ASAP 10 1 1 2 Now remove the top ensuring the waterproof seal is not damaged 20 ASAP User Manual Version 1 HMVC Consulting 10 1 1 3 Place the lid in a dry place with the top up as to not get water on the inside 21 ASAP User Manual Version 1 HMVC Consulting Troubleshooting Guide ASAP HMVC Consulting ASAP User Manual Version 1 HMVC Consulting 12 Lights On the outside of ASAP you will find 2 LED indicator lights a green one and a red one These LED lights will display either Solid or flashing this will indicate if there are any problems with ASAP 12 1 Solid Red light This means that the Wireless Modem built into ASAP is unable to connect to a network and maintain a lock 12 1 1 1 Turn ASAP Refer to 9 How to turn ASAP off off wait 30 seconds and turn it back on 12 1 1 2 If still flashing green open ASAP Refer to 10 Unscrewing ASAP 12 1 1 3 Make sure that the Sierra Wireless Modem is still turned on2. period Last 28 Days on this page you can find the last month worth of data populated on to a line graph and the average temperature for this time period Average This page allows you to choose the time period and get the average temperature for this period To do this you need to click in the first text box and select a start date and time using our helpful calendar then end date and time in the last pair text boxes Then click the Go button to generate the graph Average by Day This page allows you to view the average temperature for a specific day You can select the date by clicking in the textbox Then click Go to generate the graph Highest Temperature Will display the highest temperature that has been recorded by the sensor and is stored in the database Town Temperatures This page will allow you to view the average temperature for a particular town All you have to do is click the Go Bose on the button underneath the corresponding town and the average will be graph for an displayed interactive experience 14 ASAP User Manual Version 1 HMVC Consulting 6 2 How to navigate to the mapping report 6 2 1 Using the top navigation bar select Mapping Report 6 2 2 Once on this page you will be given two options Today and Pick a Day Temperature Repons Map Reporting Mapa Click on the truck to see the temperature and location now 6 2 3 Types m
3. Ensure that the OMNI aerial is still attached 13 1 1 2 Switch the device off and on again after waiting 30 seconds Refer to 7 How to turn ASAP on or 9 How to Turn ASAP Off 13 1 1 3 If itis use a Phillips head screwdriver to undo the 4 screws holding the top of ASAP down Refer to 10 Unscrewing ASAP 13 1 1 4 Ensure that the cables for the OMNI aerial are all firmly tightened 13 1 1 5 Look on the Sierra Wireless Modem to make sure it has 3G signal if it does please restart the modem 13 1 1 6 If the problem continues ensure ASAP has line of sight to GPS Satellites i e not underground or underneath shelter 25 ASAP User Manual Version 1 HMVC Consulting 14 No Temperature data 141 11 If you are not receiving any temperature data from the ASAP unit 14 1 1 2 Make sure the temperature sensor is attached and located where it should be 14 1 1 3 If itis use a Phillips head screwdriver to undo the 4 screws holding the top of ASAP down Refer to 10 Unscrewing ASAP 14 1 1 4 Ensure that the temperature sensor is plugged into the ASAP unit and there is no obvious damage 14 1 1 5 If there is no damage and you can still not get a temperature reading please contact HMVC Consulting 26 ASAP User Manual Version 1 HMVC Consulting 15 Web application not loading displaying Are you able to browse to another web page such as www google com if not please contact your Internet service provider If you ca
4. NN tage scher hits 23 12 1 Solid REG Met AA een SEN re ei 23 12 2 Both Lights Old cit see BANI EN un NN NN ees 23 12 3 Solid Green Lieht Mes ne en a ce ee wate na 24 12 4 Ifthere are No lights mean Ba il 24 13 Not receiVing Data ni bea a dees Rana na inna dies cveveacceceteed naa ino sada des ee san anrn 25 14 No Temperature data vcs A A Rn ei as at Dd 26 15 Web application not loading displaying cccccccssscesssccsssecesececssecesseecssececssecesseecssteeesaeeeeasecsees 27 16 No automated Mall AN Een 28 3 ASAP User Manual Version 1 HMVC Consulting 1 Getting Started 1 1 Turn on ASAP unit by flicking power switch into the on position 1 2 Wait for the lights to both turn on then for the red light to turn off If this does not occur refer to Troubleshooting Guide 1 3 Navigate to website you should now be able to see the current temperature of your ASAP unit 3 Celcius cid m CT Tr eb e yg a ooroo IODE veeo Se ome After sufficient data logged 1 4 Navigate to Reporting tab along top menu bar Select Last 12 Hours button Temperature over Last 12 Hours average Trip 0 A3 Maja Ar m 15 1 x i AA ena a AAA Temperature ASAP User Manual Version 1 HMVC Consulting 2 ASAP Diagram Top of the ASAP box Side View ASAP User Manual Version 1 HMVC Consulting 1 Battery 2 Sierra Wireless Modem 3 Sierra Wireless Modem Power Bu
5. SAP User Manual Version 1 HMVC Consulting Use the coloured rectangles on the 6 Reporting left hand side to access the menu 6 1 How to navigate to a temperature report 6 1 1 Using the top navigation bar select Reporting Home About Contact Reporting 6 1 2 Now you can run two different reports Either temperature reports or map reports Temperature Reports Mapping Reports Hover over the Temperature IIS boxes to Reports find out more information 6 1 3 For this case we are going to select Temperature Reports 6 1 4 Within the temperature reports page select the specific report you wish to view 12 ASAP User Manual Version 1 HMVC Consulting U mapan Temperature Reporting Functionality 6 1 5 Types of the reports ASAP User Manual Version 1 HMVC Consulting 13 Last 12 Hours on this page you can find the last 12 hours worth of data populated on to a line graph and the average temperature for this time period Last 24 Hours on this page you can find the last 24 hours worth of data populated on to a line graph and the average temperature for this time period Last 7 Days on this page you can find the last weeks worth of data populated on to a line graph and the average temperature for this time period e Last 14 Days on this page you can find the last fortnight s worth of data populated on to a line graph and the average temperature for this time
6. User Manual ASAP HMVC Consulting Hi I m Steve was confused the first time as well but we will get through it together ASAP User Manual Version 1 HMVC Consulting Details Serial number 0000001 Your URL HMVCtest site50 net HMVC Consulting details Phone 0418 566 971 Email support hmvcconsulting site50 net Website www hmvcconsulting site50 net ASAP User Manual Version 1 HMVC Consulting Contents CONTENTS ee msn Ban Hl IR a 3 Li Getting Started trenada Lt ld dl do a LA edo AAS 4 2 SNA AA NN 5 3 Howto Navigate to a Web Application ooWo oo W Woo Woman 7 ASA A un 9 5 Overview of Extra Pers e AN 10 BI About UA Eng 10 5 25 Contacts Gira tale eet Gut dt le eu ta aac ae 10 REPORT A A IA E A td 12 6 1 Howto navigate to a temperature report cccccesesesssesseesseesseeseseseseeeeesseeeeseeeeeeseseeeeeeeeeeeeees 12 6 1 5 Types of the reports n ee en alas lesen einem edlen 13 6 2 How to navigate to the mapping report co ooo Woo W WWW Wa 15 6 2 3 Types mapping reports ii SAN ES NN NB BB 15 7 How the notificatiOnS WORKS ee eu Heu 17 7 1 How if needed to change the email address oooco ooWoW Woo WWW 17 3 How to turn ASAP On E at nih ieee ee i ea eae insted ee ees Ae 18 9 HOW tO turn ASAP OPT i Beni ii BA re NN HN Howes MGM en aa deeds wie Inna 19 10 Unscrewing ASABP la ee rn Ri rin nan tenan 20 12 A Pn aa Sa PN re Three
7. and charging 12 1 1 4 If the light is still flashing after this please contact HMVC Consulting 12 2 Both Lights Solid 23 ASAP User Manual Version 1 HMVC Consulting This indicates the microcontroller build into ASAP is unable to connect the WIFI unit if this occurs If this error occurs please ensure that the unit is outside and has an unobstructed view of the sky wait for 15 minutes to see if the GPS unit will get a lock If the light is still solid after 15 minutes turn ASAP off wait for 30 seconds and turn back on Again wait for 15 minutes outside to see if the unit is able to get a lock If the light is still solid and no data has been uploaded to your website please contact HMVC Consulting 12 3 Solid Green Light This means everything has connected properly and data is being uploaded to the database 12 4 If there are no lights 12 4 1 1 Ensure that the power switch is in the on position Refer to 8 How to Turn ASAP On 12 4 1 2 Check that the power cables are attached 12 4 1 3 And that the internal battery is not depleted by swapping it out 24 ASAP User Manual Version 1 HMVC Consulting 13 Not receiving Data If you notice that you are not receiving any data from the ASAP unit please physically check the lights on the outside of ASAP and make sure there are no error codes If there are please refer to above Itis possible that the Sierra Wireless Modem does not have any service 13 1 1 1
8. and outlines the experience they can have through this web application paces dary products Moven teputaaon and vtab ty of CMG depends on its products being demerad an the correct temperatur egulations and un time cobabora ton wih reve Ing duct ASAP P np et 1 waiho a dwy days a Week inching prior and manager A Of CMS to Eno e amp Cha of E a 8 a tes senate ts Cetigned m partnership wen HVC Consuting and ther product ASAP On thts wette you ad be adie to see ive the temperature of Candobotn MI Guppies 5 2 Contact Us This page allows your customers to contact you directly from the web application All the fields must be completed and then the Submit button clicked which triggers the sending of an email to your company email address with the details the customer has provided This page is set up to automatically check the data entered is correct This stops customers from entering an invalid email address E g the email will not send until an address such as abcOdef com is entered 10 ASAP User Manual Version 1 HMVC Consulting Contact Us Contact Man oew x Phone 0427102004 Evan Address contomkbgrond com Address F BOX 221 Conouom NSAV 2877 If pou wish to contact us please 28 m Gul Contact ub form berw a an Prosa Number I u ii I Chemet te ALVE Carrara Tim peppes re prey pi dm a tr weve HAVU Sanepan rer Ruby ter yee wer mut HAVC rd arit re 11 A
9. apping reports 6 2 3 1 Today This page allows you to see on Google map where the truck has been today the average temperature of that journey and the current temperature of the truck Temperature Mapan Map Reporti FE p Reporting 15 ASAP User Manual Version 1 HMVC Consulting 6 2 3 2 Pick a Day This page allows you to choose a date and displays the relating Google Map after you press Go This will then display the location for that date with the average temperature for the journey ASAP User Manual Version 1 HMVC Consulting 16 7 How the notifications works When the system was installed into your company a temperature threshold would have been set This threshold is the safe range of temperatures the truck can be If for some reason the temperature rises or falls outside of this range you will receive an email notifying you of the change This feature allows you to then confirm via the web application the temperature and location of the truck 71 How if needed to change the email address You will need to contact HMVC Consulting to complete this change We can make the change within 15 minutes 17 ASAP User Manual Version 1 HMVC Consulting 8 How to turn ASAP on 8 1 1 1 Flick switch on outside of ASAP to the On position 8 1 1 2 Turn on the modem by pressing the power button on the Sierra Wireless Modem 8 1 1 3 Wait for the solid green light This can take up to 2 minutes
10. n 15111 Try reloading the page hit the F5 key 15 1 1 2 If you have an ad blocker installed please disable it and try the page again 15 1 1 3 Clear your cookies and cache 15 1 1 4 If still unable to load the page try using a different internet browser such as Google Chrome 15 1 1 5 Still unable to load the page if able please try a different computer or device 15 1 1 6 If the page still doesn t load please contact HMVC Consulting If you get a 404 page unable to display OR 403 you do not have permissions please contact HMVC Consulting 27 ASAP User Manual Version 1 HMVC Consulting 16 No automated emails Not receiving the automated emails from ASAP 16 1 1 1 Make sure you are checking the emails address that the system has been configured to email this could be an old email address or other staff members 16 1 1 2 Check your Spam or Junk folder to ensure that it has not been directed there by your email provider If it is you ll need to add insert email address it is sent from here to your contact list or make the email as Not Junk The methods to do this vary depending on your email provider so it is best to check their help site 16 1 1 3 If that is correct make sure that you should have received an email i e nothing might occur that you should have been sent an email Our notification feature has been set up so that you only receive an email if the temperature has gone ab
11. ove the threshold set up when ASAP was installed Therefore if everything goes well you may never receive an email 16 1 1 4 If the problem persists please contact HMVC Consulting 28 ASAP User Manual Version 1 HMVC Consulting
12. tton 4 Sierra Wireless Modem Aerial cable 5 ASAP Power Switch 6 Red Indictor Light 7 Green Indictor Light 8 GPS Unit ASAP User Manual Version 1 HMVC Consulting 3 How to Navigate to a Web Application 3 1 Open an internet browser n 3 Chrome New Tab A works best fal Ga q Yoni mpx M Gmail E Tasks E Caiendar 3 Other bookmarks Tom Gmail Images 333 Pa Shara k 8 3 2 Enter the address for your company website into the address bar See Front page for your company address and hit the Enter key 7 ASAP User Manual Version 1 HMVC Consulting C Other bookmarks Tom Gmail Images 3 aB Share k 3 3 This is your home page 3 Celcius Legnu pe DUI Carat Mt eatem e tr Ulm ed RUIDO usun MMO UR LA O Sm MUG PUG eer MR r 3 4 From here you can access all the other features Detailed later in the report ASAP User Manual Version 1 HMVC Consulting 4 Home Page If your page background is green your temperature is within the safety range However if it is red the temperature has exceeded the limits of the safety range 10 Celcius Limmen he HEVET Cr Thu emma de atte ds he seer e maria mn HME ren rp MALA AT ane wt o INFO prirez ana roser Fr nen FE The body of the page displays the current temperature ASAP User Manual Version 1 HMVC Consulting 5 Overview of Extra Pages 5 1 About Us This explains your company to your customers
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