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DSC PC4020 v3-5 User Manual

1. Table of Contents Section 5 Testing and Maintenance 29 51 Performing a Walk Test 29 D2 Performing a System Test sis 30 5 3 Performing a Lamp Test PC4216 cccseesseeseeeeneees 30 54 System Maintenance shine 30 Section 6 Fire Safety 31 6L Pire Alarm Operation ccssis cis sssccsssicscesconcasese cassetsacestesessvanses 31 6 2 Guidelines for Locating Smoke Detectors 00000 31 6 3 Household Fire Safety Audit 33 64 Fire Escape Planning sn 33 Appendix A Special Characters 35 Introduction About Your Security System Your DSC security equipment has been designed to give you the greatest possible flexibility and convenience The LCD keypad will guide you through each operation with English language prompts The keypad provides audible feedback each time a key is pressed with unique audible sequences it will also signal system troubles and other indications of system status Read this manual carefully and have your installer instruct you on your system s operation Become familiar with the features that have been implemented on your system All users of this system should be equally instructed in its use About this Manual This manual is a thorough explanation of all system functions including troubleshooting and programming access codes in addition to performing basic system functions Most users of the system will not need to know all of this information The first section of this manual titled
2. General System Operation explains general system concepts and instructs the user on how to arm and disarm the system and bypass zones Photocopy this section and distribute it to general users of the system The remaining sections of the manual are reserved for more detailed system information Fire Detection This equipment is capable of monitoring fire detection devices such as smoke detectors and providing a warning alarm if a fire condition is detected Good fire detection depends on having adequate numbers of fire detectors placed in appropriate locations This equipment should be installed in accordance with NFPA 72 NFPA 1 Batterymarch Park Quincey MA 02269 Carefully review the Fire Escape Planning guidelines in this manual NOTE Your installer must enable the fire detection portion of this equipment before it will work Monitoring This system is capable of transmitting alarms troubles and emergency information over telephone lines to a monitoring station If you inadvertently initiate an alarm immediately call the monitoring station to prevent an unnecessary response NOTE Your installer must enable the monitoring function before it will work Section 1 General System Operation 1 1 Getting to Know Your System Your security system is made up of a control panel one or more keypads and various detectors and sensors The control panel will be mounted out of the way in a utility room or basement The me
3. Select 0 Program Code Press 0 or 3 to program the access code 2 The display will indicate Enter Digits followed by AAAA This is the default setting for the access code Enter a new four or six digit code 3 Press The display will return to Select 0 Program Code The new code has been programmed NOTE Do not program access codes that can be easily guessed and will compromise the security of your system e g 1111 or 1234 NOTE Your installer may have set up your system to prevent you from programming the same access code for more than one user Edit User Name You can program a name for each user This name is displayed on the keypad when you are editing access codes and is also shown in the event buffer for the system If a PC4850 Telephone Access module is connected to the system the User Name will be displayed on the PC4850 LCD screen for visitors To program the user name for the new access code perform the following 1 From the Program Code menu use the right arrow gt key to scroll to the following display Select 2 lt gt Edit User Name 2 Press 2 or 3 The display will read Program Name For access code 0002 the default name will be User 2 Enter the new access code name using the number keys in the following manner The letters of the alphabet have been divided up among the 1 to 9 number keys on the keypad as follows 1 A B C
4. The options for the Grand System Master and Second Master codes cannot be changed from their default settings For the System Master code the supervisor option changes to Yes after you exit laccess code programming Section 2 Access Codes The available options are e Clear Display Selecting this option will clear the entire code label e Clear to End This will clear the display from the character where the cursor was located to the end of the display e Change Case This will toggle the letter entry between uppercase and lowercase letters e ASCII Entry This is for entering uncommon characters Use the arrow lt gt keys to scroll through the available characters Each character will be displayed along with the corresponding 3 digit ASCII number If you know the character s 3 digit number enter it Press the XK key to enter the character into the code label See Appendix A at the back of this manual for a list of the available ASCII characters 2 5 Deleting an Existing Code An access code may be erased in two parts First all data pertaining to the code may be deleted access code user options partition access etc The access code label is erased separately To delete all access code data from an existing code perform the following 1 Enter k 5 followed by a Master code 2 Locate the code using one of the code searching methods see Section 2 2 Modifying an Existing Code Press 3 to select 3
5. The display will indicate the first fire zone in alarm followed by any subsequent fire zones in alarm 2 Bells Silenced The fire bells or sirens may automatically silence after a period of time if programmed by your installer To manually silence the fire bells enter a valid access code valid access code in this case has the Fire Silence user code option turned on see Section 2 3 Change User Code Options for details Once the bells or sirens are silenced the keypad will display the following 1 Has Fire E Been enced Keypad trouble beeps will sound and the keypad Trouble light will be on This is a Fire Bell Silence trouble This trouble cannot be silenced 3 Reset Fire Zones In order to clear the Fire Bell Silence trouble and restore the system to normal operation enter a valid access code This will reset all fire zones If there is no fire condition once the system has reset the system will return to normal operation If a fire condition is present once the system has reset the fire alarm function will restart 1 Fire Bells Sound Guidelines for Locating Smoke Detectors Experience has shown that all hostile fires in residential units generate smoke to a greater or lesser extent Experiments using typical fires in residential units indicate that detectable quantities of smoke precede detectable levels of heat in most cases For these reasons smoke detectors should be installed outside of each sleeping
6. lt gt keys to scroll to the walk test option you wish to execute and press X The test will begin once the X key is pressed Each test must be initiated separately by performing Steps 1 and 2 The five test options are as follows Local Walk Test No Bell This option will operate the same as the Local Walk Test except that the bell will not sound when each zone is activated Local Walk Test When this option is selected the keypad will sound three quick beeps and return to the normal disarmed display You can then test each detector on the partition For motion detectors create movement in the detected area For door and window contacts open and close protected doors and windows Any zone violated will cause the bell or siren to sound for two seconds confirming that the detectors are working properly During walk test mode no alarms on that partition will be transmitted to the monitoring station However if a PC4400 printer module is installed the violated zones will be printed Consult each device s manufacturer s instructions for proper ways to test them Local Communications Test This option will operate the same as Local Walk Test except that alarms will be transmitted to the monitoring station in order to test communications AML Smoke Test This option will test all AMS 220 smoke detectors enrolled on the system This option will also restore any troubles which were fixed by a service technician The test
7. 0 or 19 3 4 4 To exit the menu press 5 Use the arrow keys lt gt to scroll to the Auto Arm Time display Press 2 or xX This is the time at which the partition will automatically arm itself every day 6 Enter the time using the 24 hour format HHMM The keypad will return to the Auto Arm Control menu Scheduled Auto arming The panel can also be programmed to automatically arm according to a schedule Schedules can only be programmed by your installer If you want more information regarding scheduling and your security system please consult your installer NOTE Auto arm must be enabled for Scheduled Auto arming to work To enable auto arming according to a schedule 1 Press 3 6 access or master code 2 Use the arrow keys lt gt to scroll to the Auto Arm Control menu Press 2 or X 3 Use the arrow keys lt gt to scroll to the Auto Arm display To change the Auto Arm setting press 0 or 9 To exit press 4 Use the arrow keys lt gt to scroll to Schedule Arm To change the Schedule Arm setting press 1 or xk This option when enabled will program the partition to automatically arm according to a schedule programmed by your installer To exit press 5 Use the arrow keys lt gt to scroll to Sched Disarm To change the Sched Disarm setting press 3 or X When this option is enabled the partition will follow the auto disarm
8. Alarms caused during the last armed period will be displayed Press when you have finished viewing alarms to exit the alarm memory mode NOTE Tamper alarms will not be shown in alarm memory display What to Do If An Alarm Sounds Fire Alarm If your system has been installed with fire detectors a fire alarm will be indicated by a pulsing siren If you hear a fire alarm follow your emergency evacuation plan immediately see Section 6 5 Fire Escape Planning Intrusion Alarm An intrusion alarm will be indicated by a continuous bell or siren You can silence an intrusion alarm by entering a valid access code If the alarm was unintentional call local authorities immediately to avoid an unnecessary response You can determine the source of the alarm by entering the alarm memory mode Once the source of the alarm has been corrected the panel can be restored to its original armed state 1 7 Bypassing Zones or Groups of Zones You can use zone bypassing or group bypassing when access is needed to part of the protected area while the system is armed Zones which are temporarily out of service due to damaged wiring or contacts may be bypassed to allow system arming until repairs can be made Group Bypassing Group bypassing is the same as zone bypassing except group bypassing includes a group of zones bypassed for a period of time These groups and times should already be pre defined by your service technician Group B
9. Alternate Arming Methods sinocni 6 144 Disarming Your System sisi nier 7 15 Alarm Memory soins 9 1 6 What to Do If An Alarm Sounds 9 1 7 Bypassing Zones or Groups of Zones ceeceeeeees 10 1 8 Viewing Trouble Conditions senssenoninisrseiasisas 11 Section 2 Access Codes 12 2 1 Programming A New Access Code ccsceeeeseseeeeeees 12 2 2 Modifying an Existing Code sssssisissrsisiaissssissis 14 2 3 Changing User Code Options ccceeeeeeeeeseeseeeees 15 24 Access Code Label Options 0 0 cece eens 15 2 5 Deleting an Existing Code 17 2 6 Special COMES seas csc an siens 17 2 7 Installer Programmed Codes sisssisiisssssiisirssiriisssseiss 18 Section 3 System Administration 19 3 1 Turning on Quick Arms 3 2 Turning on Quick Exit 3 3 Controlling Automatic Arming 3 4 Setting the Time and Date 35 Activating Door Chime issus 3 6 Viewing the Event Buffer 0 3 7 7 Command Outputs 1 8 3 8 Changing Keypad Settings 3 9 Downloading Options 3 10 PC LINK Enable Option 004 311 AGO OPHONS hernie 3 12 Turning Background Music On or Off 23 Section 4 Access Control 24 41 About Access Card Readers PC4820 Modules 24 42 Programming Access Cards PC4820 Modules 25 4 3 Searching Using Access Card Numbers PC4820 Modules sense 27 4 4 Adding User Telephone Numbers PC4850 Modules 27 4 5 Adding Tenant Codes for Users PC4850 Modules 28
10. To do so perform the 4 4 following 1 Enter k 5 followed by a Master code 2 The display will read Select 0 for User Number Search Use the right arrow gt key to scroll to the following display Select 2 for User Card Search Press 2 or X 3 Enter the access card number If the first second third or fourth digits are letters press X followed by the number key corresponding to that letter A 1 B 2 etc 4 Once you have entered the access card number press If the number is not available the keypad will sound an error tone and ask you to enter a new number Adding User Telephone Numbers PC4850 Modules If a PC4850 Telephone Entry module is connected visitors can call users from the building entrance For this to work you must enter a 12 digit telephone number for each user 1 2 Enter k 5 followed by a Master code Locate the access code for the user with one of the code searching methods see Section 2 2 Modifying an Existing Code Press X to select Use the right arrow gt key to scroll to the following display Select 7 lt gt Phone Number Press 7 or 3 Enter up to 12 digits for the telephone number For a 2 second pause press 3 2 XK For a 4 second pause press 3 1 X For a 6 second pause press 3 3 K To dial a 3 press a 4 x To dial a press 3 5 x When you are finished p
11. area and on each additional story of the dwelling The following information is for general guidance only The smoke detector manufacturer s literature should be consulted for detailed installation instructions On smooth ceilings detectors may be spaced 9 1m 30 feet apart as a guide Other spacing may be required depending on ceiling height air movement the presence of joists uninsulated ceilings etc Consult National Fire Alarm Code NFPA 72 CAN ULS S553 M86 or other appropriate national standards for installation recommendations 31 Do not locate smoke detectors at the top of peaked or gabled ceilings the dead air space in these locations may prevent the unit from detecting smoke Avoid areas with turbulent air flow such as near doors fans or windows Rapid air movement around the detector may prevent smoke from entering the unit Do not locate detectors in areas of high humidity Do not locate detectors in areas where the temperature rises above 38 C 100 F or falls below 5 C 41 F Bedroom Bedroom Family Room Bedroom Bedroom Q Figure 1 e e e Bedroom Halll Bedroom pets gt Recreation Room 12 0 3m Basement SPLIT LEVEL f Max ARRANGEMENT Top of detector acceptable here e Bedroom Bedroom O Living Dining Room Room 0 L 4 Ceiling Moim Acceptable here va NEVER HERE s NOTE Measurements O Smoke detectors for better protection shown are to
12. burning appliances properly installed clean and in good working order Have a professional evaluate these appliances Fire Escape Planning There is often very little time between the detection of a fire and the time it becomes deadly It is thus very important that a fire escape plan be developed and rehearsed 1 Every person who occupies the building should participate in developing the escape plan Study the possible escape routes from each location within the premises In residential applications special attention should be given to the escape routes from sleeping quarters since many fires occur at night Escape from a bedroom must be possible without opening the interior door Consider the following when making escape plans Make sure that all perimeter doors and windows are easily opened Ensure that they are not painted shut and that their locking mechanisms operate smoothly If opening or using the exit is too difficult for children the elderly or handicapped plans for rescue should be developed This includes making sure that those who are to perform the rescue can promptly hear the fire warning signal If the exit is above the ground level an approved fire ladder or rope should be provided as well as training in its use Exits on the ground level should be kept clear Be sure to remove snow from exterior doors in winter outdoor furniture or equipment should not block exits Each person should know of a predeter
13. define your group of zones to make it easier For example if you have a bedroom that is setup for group bypassing the keypad could display X To Bypass lt gt Bedroom 1 or if the label says Safe 3 To Bypass lt gt Safe 1 5 1 6 Section 1 General System Operation Once you find the Group you wish to bypass by pressing the lt gt keys press the key to select the group Once the key is pressed the keypad will then display Enter Your Access Code Once a valid access code is entered the keypad will sound three beeps indicating a successful bypass The group that is bypassed will be displayed on the keypad and the keypad will sound two beeps If another group is bypassed the keypad will automatically advance and show the next group that is bypassed The keypad will display the time in which the group of zones will be bypassed for XXh YYm Bypass XXh YYm Bypass Bedroom 1 Safe XX is the number of hours remaining and YY is the number of minutes remaining until the bypass is automatically removed If there is no zone activity for one minute the countdown will automatically jump to one minute 00h 01m Bypass Bypass Group Label The keypad will beep six times as a warning that the bypass will be removed in one minute Alarm Memory To view alarms that occurred while the system was armed press 3 then 3
14. for a period of twelve months from the date of purchase the product shall be free of defects in materials and workman ship under normal use During the warranty period Digital Se curity Controls Ltd shall at its option repair or replace any defective product upon return of the product to its factory at no charge for labour and materials Any replacement and or re paired parts are warranted for the remainder of the original warranty or ninety 90 days whichever is longer The original purchaser must promptly notify Digital Security Controls Ltd in writing that there is defect in material or workmanship such written notice to be received in all events prior to expiration of the warranty period There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product The Customer assumes all responsibility for the proper selection installation operation and maintenance of any products purchased from DSC Custom products are only warranted to the extent that they do not function upon delivery In such cases DSC can replace or credit at its option International Warranty The warranty for international customers is the same as for any customer within Canada and the United States with the excep tion that Digital Security Controls Ltd shall not be responsible for any customs fees taxes or VAT that may be due Warranty Procedure To o
15. remain for a few seconds until the keypad returns to the previous 0 To Arm display Alternate Arming Methods Away Arming Arming the system in the Away mode will have all interior zones and perimeter zones active If motion is detected in the interior zones or if one of the perimeter zones is violated the alarm sequence will begin To arm in the Away mode enter your access code select the partition s to be armed and exit the premises through a designated exit entry door The system will recognize that you have left the premises Once the exit delay expires the system will be armed in the Away mode 1 4 Section 1 General System Operation Stay Arming This feature if enabled will allow you to arm the perimeter zones while leaving some interior zones inactive so that you can remain on the premises while the system is armed When you enter your access code to arm the system and do not exit the premises through a designated exit entry door the system will arm in the Stay mode automatically bypassing the interior zones The interior zones can be reactivated at any time by entering k 1 at any keypad If you reactivate the interior zones be sure that you do not enter areas not protected by motion detectors To access areas protected by motion sensors you must enter your security code to disarm the system Arming Without Entry Delay The entry delay is the period during which someone may enter an armed area withou
16. the closest Smoke detectors for minimum protection edge of the detector Wall Smoke detectors should always be installed in accordance with NFPA 72 the National Fire Alarm Code Smoke detectors should always be located in accordance with e Smoke detectors shall be installed outside of each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit including basements and excluding crawl spaces and unfinished attics In new construction a smoke detector also shall be installed in each sleeping room e Split level arrangement Smoke detectors are required where shown Smoke detectors are optional where a door is not provided between living room and recreation room 32 6 3 Household Fire Safety Audit Most fires occur in the home To minimize this danger a household fire safety audit should be conducted and a fire escape plan should be developed and practised 6 4 1 Are all electrical appliances and outlets in a safe condition Check for frayed cords overloaded lighting circuits etc If you are uncertain about the condition of your electrical appliances or household service have a professional evaluate these units Are all flammable liquids stored safely in closed containers in a well ventilated cool area Cleaning with flammable liquids should be avoided Are fire hazardous materials matches well out of reach of children Are furnaces and wood
17. the reader Push the Arm button The exit delay will begin To disarm a partition present the access card to the reader The partition may disarm if the system allows If disarming is granted the door will unlock When you open the door the system will disarm the partition A NOTE FOR PROGRAMMING ACCESS CARDS To arm or disarm a partition using an access card the following access code options must be programmed e User Code Options Arming and Disarming Options e Edit Partition Mask Partition access must be granted See Section 3 Access Codes for instructions on programming these options 24 Section 4 Access Control 4 2 Programming Access Cards PC4820 Modules Access card programming is a part of access code programming An access card is assigned to a single user of the system A user can have both an access code and an access card to provide two different means of accessing the system Two methods of programming access cards are described below e Programming access cards for existing users e Programming access cards for new users Three different areas require programming for each access card the access card number the user s access level and the access code user options that pertain to access card operation The access card number is a serial number printed on the back of each card This number is usually between five and seven digits Programming Access Cards for Existing Users 1 Enter k 5 fo
18. to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter mined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help The user may find the following booklet prepared by the FCC useful How to Identify and Resolve Radio Television Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Stock 004 000 00345 4 IMPORTANT INFORMATION This equipment complies with Part 68 of the FCC Rules On the side of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this number must be provided to the Telephone Company FCC Registration Number F53CAN 20836 AL E REN 0 1B USOC Jack RJ 31X TELEPHONE CONNECTION REQUIREMENTS A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requ
19. to scroll to the Quick Arm display To change the Quick Arm setting press 0 or x 4 Toexit the menu press Turning on Quick Exit Keypad Command K 6 access or master code 0 1 This option will allow a user to exit an armed system through a designated entry exit point by entering 0 ata keypad The system gives the user 2 minutes to exit the premises Once the user has exited the premises the system will continue to be armed This option must also be enabled in order for the Exit function key to work 1 Press 6 access or master code 2 Use the arrow keys lt gt to scroll to the Toggle Options menu Press 0 or gt 3 Use the arrow keys lt gt to scroll to the Quick Exit display To change the Quick Exit setting press 1 or gt 4 To exit the menu press Controlling Automatic Arming Daily Auto arming Keypad Command 6 Access or Master Code 2 This option will allow the system to be automatically armed at the same time each day In order for this function to work you must both enable the Auto arm function and program the Auto Arm Time follow the steps below To enable auto arming at the same time each day perform the following 1 Press 6 access or master code 2 Use the arrow keys lt gt to scroll to the Auto Arm Control menu Press 2 or 3 Use the arrow keys lt gt to scroll to the Auto Arm display To change the Auto Arm setting press
20. will perform itself and will take a few minutes to complete Once the test is finished the partition will return to its normal disarmed state Fire Insp Test This test is only to be performed by your installer or fire inspector 29 5 2 5 3 5 4 Disable Walk Test To end every walk tests except the AML Smoke Test this option must be selected Once you have completed your test enter 3 6 Walk Test Code Use the arrow keys to scroll to this option and press x The partition will return to its normal disarmed state The walk test mode will also be automatically disabled if the partition is armed Press the key to exit the walk test menu Performing a System Test This option will test the system This bell siren will activate for two seconds and system will send a test code transmission to the monitoring station To start the System test perform the following 1 Press x 6 then enter a valid access code which has the System Master or Supervisor option enabled 2 Press 1 to enter the Functions menu 3 Press 0 to enter System Test When the test is finished press to exit Performing a Lamp Test PC4216 This test will activate all outputs on the PC4216 output module for two seconds To execute this test perform the following 1 Press 9 6 then enter a valid access code which has the System Master or Supervisor option enabled 2 Pres
21. with you to set up various access levels on the system depending on the access times required 25 Your installer will customize access levels 02 63 to suit your purposes Assigning access level 00 means that the user will never have access to a given area Assigning access level 01 means that the user will always have access to a given area To program access level perform the following Your starting point should be from the Program Code menu from Step 3 above 1 Use the right arrow gt key to scroll to the following display Select 4 lt gt Access Level Press 3 or 4 2 The display will read Access Level Enter 00 63 The numbers 01 will be in the bottom right hand corner of the display This means that the system has assigned Access Level 01 by default to the user and the user will always have access To assign another access level enter a 2 digit number from 00 63 corresponding to the new access level 3 Once the access level has been entered press The display will return to Select 4 Access Level User Options Once the access level has been programmed three different user options must be programmed These options are the following Card Valid This option allows the user s access card to become active on the system Make sure the access card number is also programmed Dual Badging When this feature is enabled the access area will require two different cardholders t
22. 1 2 D E F 2 B G H L3 4 J K L 4 5 M N 0O 5 6 P Q R 6 7 S T U 7 8 V W X 8 9 Y Z 9 0 0 Space For example if you press the 4 key once the letter J will appear above the cursor on the display Press the 4 key again the next letter K will appear and so on If a different number key is pressed the cursor will automatically move to the right one space To erase a character use the lt gt keys to move the cursor under the character then press the 0 key See section 2 4 for other options available when programming user names 13 NOTE If a user does not want their name listed on the PC4850 display but does want to have an access code you can put a at the beginning of the user name To enter a press xk then scroll to the message ASCII Entry Press xk then enter 033 xl 4 Once the new name has been entered press The display will return to Select 2 Edit User Name Edit Partition Mask Your installer has divided the system into partitions The system may contain one or more partitions In order for an access code to function you must program which partitions the code will be active on If your system only has one partition you must activate the code for partition 1 To program partition access for the new access code perform the following 1 From the Program Code menu use the right arrow gt key to scroll to the following display Sele
23. Controls Ltd will at its option repair or replace out of warranty products which are returned to its factory ac cording to the following conditions Anyone returning goods to Digital Security Controls Ltd must first obtain an authorization number Digital Security Controls Ltd will not accept any shipment whatsoever for which prior authorization has not been obtained Products which Digital Security Controls Ltd determines to be repairable will be repaired and returned A set fee which Digital Security Controls Ltd has predetermined and which may be revised from time to time will be charged for each unit repaired Products which Digital Security Controls Ltd determines not to be repairable will be replaced by the nearest equiva lent product available at that time The current market price of the replacement product will be charged for each replace ment unit FCC COMPLIANCE STATEMENT CAUTION Changes or modifications not expressly approved by Digital Security Controls Ltd could void your authority to use this equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference
24. MAXSYS PC4020 v3 5 Instruction Manual WARNING This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer The entire manual should be carefully read WARNING Please Read Carefully Note to Installers This warning contains vital information As the only individual in contact with system users it is your responsibility to bring each item in this warning to the attention of the users of this system System Failures This system has been carefully designed to be as effective as pos sible There are circumstances however involving fire burglary or other types of emergencies where it may not provide protection Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons Some but not all of these reasons may be M Inadequate Installation A security system must be installed properly in order to provide adequate protection Every installation should be evaluated by a security professional to ensure that all access points and areas are covered Locks and latches on windows and doors must be secure and operate as intended Windows doors walls ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected A reevaluation must be done during and after any construction activity An evaluation by the fire and or pol
25. Use the right arrow gt key to scroll to the following display Select 1 lt gt Erase Data 4 Press 1 or X All data pertaining to the access code except the access code name will be erased To delete the access code name from an existing code perform the following 1 Enter k 5 followed by a Master code 2 Locate the code using one of the code searching methods see Section 2 2 Modifying an Existing Code Press 3 to select 3 Use the right arrow gt key to scroll to the to Select 2 Edit User Name and press 3 The display will indicate the current name Press 3k 5 The display will read Select 0 Clear Display Press X The access code name will be erased 6 Follow the instructions outlined in Section 2 1 to program a new label or press until you have exited access code programming 2 6 Special Codes The following are special codes Selecting the corresponding user option will program each code see Section 2 3 Change User Code Options System Master Codes System Master codes have access to all partitions on the system These codes can be used to program other access codes except for other System Master codes For a list of the other user options that are enabled for this code see Table 2 1 17 2 7 Supervisor Codes The supervisor code can be used to program other access codes that are only to be active on the supervisor s partition Users with Supe
26. acilities equipment operations or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service EQUIPMENT MAINTENANCE FACILITY Iftrouble is experienced with this equipment PC4020 for repair or warranty information please contact the facility indicated below If the equipment is causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until the problem is solved This equipment is of a type that is not intended to be repaired by the end user Simplex Time Recorder Co 100 Simplex Drive Westminster MA 01441 0001 USA Tel 978 731 2500 ADDITIONAL INFORMATION Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if other equipment telephone answering system computer modem etc already has the telephone line in use To do so alarm dialing equipment must be connected to a properly installed RJ 31X jack that is electrically in series with and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the figure below If you have any questions concerning
27. alled Talk to your installer for information regarding the access control capabilities of your system About Access Card Readers PC4820 Modules To gain access to an area via a door with an access card reader present your access card through the reader Depending on how your card has been programmed the system will either grant or deny you access to the protected area Most access card readers will have a status light This light will indicate your access status once the card is presented The light will appear according to the following conditions Steady red light The door is locked e Steady green light The door is unlocked e Slowly flashing from red to green The partition is armed e Flashing from red to green twice per second The reader is waiting for a Privilege card to be swiped Flashing from red to green three times per second Access is denied Some access card readers also have audible indicators which beep under certain conditions The reader may beep when an access control door has been left open too long or when a door has been forced open Arming and Disarming Using an Access Card You may be able to automatically arm or disarm your partition using your access card Ask your installer if this feature has been enabled To arm a partition using an access card ensure that the partition area is secured Close all protected doors and cease movement in areas covered by motion detectors Swipe the access card in
28. btain service under this warranty please return the item s in question to the point of purchase All authorized distribu tors and dealers have a warranty program Anyone returning goods to Digital Security Controls Ltd must first obtain an authorization number Digital Security Controls Ltd will not accept any shipment whatsoever for which prior authoriza tion has not been obtained Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use It does not cover damage incurred in shipping or handling damage caused by disaster such as fire flood wind earthquake or lightning damage due to causes beyond the control of Digital Security Controls Ltd such as excessive voltage mechanical shock or water damage damage caused by unauthorized attachment alterations modi fications or foreign objects damage caused by peripherals unless such peripherals were supplied by Digital Security Controls Ltd defects caused by failure to provide a suitable installation en vironment for the products damage caused by use of the products for purposes other than those for which it was designed damage from improper maintenance damage arising out of any other abuse mishandling or im proper application of the products Items Not Covered by Warranty In addition to the items which void the Warranty the following items shall not be covered by Warranty i fre
29. ct 6 lt gt Edit Part Mask 2 Press 6 or X The display will read Select Toggle lt gt Partition 1 will be displayed followed by the letter N This means that Partition 1 is not available for that code Press 3 to select Partition 1 Y The key will alternately enable Y and disable N the partition for the selected code 3 Use the right arrow gt key to scroll to the next partition on the system Press X to enable or disable the partition Repeat this step for the rest of the partitions on the system until the desired partition access has been granted for the selected code 4 Press once you have finished programming the partition mask for the code The display will return to Select 6 Edit Part Mask 2 2 Modifying an Existing Code To modify an existing code you must first search for it using one of two methods search by user number or by user name To search for the code by user number perform the following 1 Enter k 5 followed by a Master code 2 The display will read Select 0 for User Number Search Press 0 or X 3 Enter the access code number and press X to continue programming You can also use the arrow lt gt keys to scroll to the desired number To search for the code by user name perform the following 1 Enter k 5 followed by a Master code 2 The display will read Select 0 for User Number Search Use the righ
30. e e How to select a new access code for programming e How to program the 4 or 6 digit code e How to program the user s name to identify the code e How to select the partitions the code will be active on To select a new access code for programming perform the following steps 1 Enter k 5 followed by a Master Code 2 The display will read Select 0 lt gt User No Search Press 0 or 3 3 The display will read Sel Code 0001 lt gt User 1 User 1 Access Code 0001 is the System Master Code Your installer may already have programmed this code Use the right arrow gt key to scroll to the code you wish to program for example access code 0002 Press X to select the code 4 The display will read Select 0 lt gt Program Code This is the Program Code menu Use the right arrow gt key to scroll though each display in the Program Code menu Each display pertains to a different aspect of access code programming including the three listed below To select any menu item for programming press 3k 12 Section 2 Access Codes Program Code You will need to program a four digit code for each user Six digit access codes are also available Talk to your installer if you require six digit access codes on your system To program the code for the new access code perform the following 1 From the Program Code menu use the arrow keys to scroll to the first message
31. e Time Use codes only see Allows access to the Escort4580 audio assistant if installed Global Access Allows use of a Global keypad Partition Select Menu Allows all accessible partitions to be viewed when the code is entered Card Valid For Access Control Systems only Privilege Card same as previous Wait for Prvl same as previous Silence Fire Allows the user to silence and reset any Fire Alarms on the selected partitions by entering their access code on he partition keypad T Code T codes can be turned on or off by partition using he Special T code function key Telephone Number a PC4850 Telephone Entry module is connected enter a 12 digit telephone number for each user Tenant Code a PC4850 Telephone Entry module is connected enter a 4 digit tenant code tenant codes cannot start with 0 Change Code When this option is enabled the user will only be allowed to change their access code Disarm Delay When this option is enabled the user will not be able to disarm the partition immediately A delay will occur before disarming see Section 8 4 Group Bypass When this option is enabled the user will be able to bypass a group of zones that are set up for Group Bypassing see Section 5 5 Code abbreviations GM Grand System Master 2M Second Master SM System Master S Supervisor AC Access Code default Yes Yes Yes
32. ely conduct a complete system test to ensure that the system operates as intended M Failure of Replaceable Batteries This system s wireless transmitters have been designed to provide several years of battery life under normal conditions The expected battery life is a function of the device environment usage and type Ambient conditions such as high humidity high or low tempera tures or large temperature fluctuations may reduce the expected battery life While each transmitting device has a low battery moni tor which identifies when the batteries need to be replaced this monitor may fail to operate as expected Regular testing and main tenance will keep the system in good operating condition E Compromise of Radio Wireless Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference E System Users A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability inability to reach the device in time or unfamiliarity with the correct opera tion It is important that all system users be trained in the correct operation of the alarm system and that they know how to respond when the system indicates an alarm E Smoke Detectors Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reason
33. ice department is highly recommended if this service is available E Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture It is possible for persons with criminal intent to develop techniques which reduce the effective ness of these features It is important that a security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected M Access by Intruders Intruders may enter through an unprotected access point circum vent a sensing device evade detection by moving through an area of insufficient coverage disconnect a warning device or interfere with or prevent the proper operation of the system M Power Failure Control units intrusion detectors smoke detectors and many other security devices require an adequate power supply for proper op eration If a device operates from batteries it is possible for the batteries to fail Even if the batteries have not failed they must be charged in good condition and installed correctly If a device op erates only by AC power any interruption however brief will render that device inoperative while it does not have power Power interruptions of any length are often accompanied by voltage fluc tuations which may damage electronic equipment such as a secu rity system After a power interruption has occurred immediat
34. ich they are assigned Some access codes can perform additional system functions such as programming system options and bypassing zones Your access code may not allow you to access certain system functions For instance if your code is only allowed to arm and disarm Partition 1 you will not be able to arm or disarm other partitions or the entire system Section 1 General System Operation Keypads Several LCD keypads will be installed throughout the protected premises usually one at each entry exit door Some keypads are programmed only to access a single partition These are called partition keypads If required the system may have a global keypad A global keypad can access any partition When you enter your access code at a global keypad you will be asked which partition you would like to arm The keypad will only offer the partitions available for your access code The keypad will display the message Enter Your Access Code when it is not in use Sometimes it may display the time and date Whatever the display enter a valid access code on the keypad to access the system Audio Help If your security system has an audio matrix module PC49XX and intercom stations and an Escort4580 connected it can provide step by step audio instructions through the intercom stations Access the help function by pressing and holding for 2 seconds the Help button on any system keypad The system will prompt you over the intercom station
35. ight cost to the repair centre ii products which are not identified with DSC s product label and lot number or serial number iii products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim Access cards or tags returned for replacement under warranty will be credited or replaced at DSC s option Products not covered by this warranty or otherwise out of warranty due to age misuse or damage shall be evaluated and a repair estimate shall be provided No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorisation number RMA is issued by DSC s Customer Service Digital Security Controls Ltd s liability for failure to repair the product under this warranty after a reasonable number of at tempts will be limited to a replacement of the product as the exclusive remedy for breach of warranty Under no circum stances shall Digital Security Controls Ltd be liable for any special incidental or consequential damages based upon breach of warranty breach of contract negligence strict liability or any other legal theory Such damages include but are not limited to loss of profits loss of the product or any associated equipment cost of capital cost of substitute or replacement equipment facilities or services down time purchaser s time the claims of third parties incl
36. ing schedule programmed by your installer To exit press When Auto Arming Occurs At the selected auto arm time the keypad will beep once every 10 seconds to alert anyone on the premises that the system is about to arm The bell or siren may also sound every 10 seconds if programmed by your installer To prevent the system from auto arming press any key on the partition keypad during this pre alert period If desired your installer can program the system so that a valid access code will be required to prevent the system from auto arming Swiping an access card on one of the partition s readers if installed will also prevent auto arming Setting the Time and Date Keypad Command Master Code 9 To set the time and date on the system perform the following 1 Enter a Master code and press 9 2 Use the keypad arrow keys lt gt to scroll to the display Set System Time Press 3 3 Enter the current time in 24 hour format HHMM For instance to program 3 51 p m type in 1551 20 3 5 3 6 3 7 Section 3 System Administration 4 Next use the keypad arrow keys to scroll to the display Set System Date Press 3 5 Enter the current date MMDDYY For example to program May 31 2000 type 053100 6 Once the date and time have been programmed press twice to return the partition to its normal disarmed state Activating Door Chime Keypad Command 4 When the d
37. irements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details RINGER EQUIVALENCE NUMBER REN The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local Telephone Company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label INCIDENCE OF HARM If this equipment PC4020 causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary CHANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES The Telephone Company may make changes in its f
38. is selected This function can only be disabled by your installer To enable downloading perform the following 1 Enter a System Master code and press 9 2 Use the keypad arrow keys lt gt to scroll to the display Enable DLS Window Press X Downloading will be enabled for one hour 3 To exit the menu press User Call Up Keypad Command k 6 access or master code 1 2 When this option is activated the alarm control panel will call the downloading computer The downloading computer must be waiting for the call in order for downloading to begin To start user call up 1 Press 3 6 access or master code 2 Use the arrow keys lt gt to scroll to the Functions menu Press 1 or k 3 Use the arrow keys lt gt to scroll to the User Call Up display Press 2 Press X and the panel will call the downloading computer 4 Toexit press NOTE This option must be enabled by your installer in order for it to work 22 3 10PC LINK Enable Option Keypad Command Master Code 9 If you are using the DLS 3 software with your system your computer will be connected to the system with a PC LINK module If the module is disconnected from your system for any reason after it is reconnected you must select the PC LINK enable option Please see your DLS 3 Instruction Manual for more information 3 11 Audio Options Audio stations and voice prompt assistance may be available on your system Ask you
39. lecting zones press to exit 1 Bypass Zones This selection takes you immediately to bypassing zones Use the arrow lt gt keys to find the zone to be bypassed and press the X key to select it A x will appear next to the zone label to indicate that the zone has been bypassed When you are done selecting zones press to exit 2 Clear Bypasses This selection will allow you to turn bypassing off for all of the zones in your partition 3 Recall Bypasses This selection will automatically bypass the same group of zones which were bypassed the last time the partition was armed 4 Group Bypassing This selection will only appear if your system is setup for group bypassing Once in this menu you can either scroll lt gt or press the number key of the corresponding group You wish to bypass 5 Previous Menu This selection will return the display to Enter Code to Arm System From here you will be able to arm the system 10 Section 1 General System Operation 1 8 Viewing Trouble Conditions The alarm control panel continuously monitors a number of possible trouble conditions If one of these conditions occurs the keypad Trouble light will turn on and a beeping sound will be heard every 10 seconds Press the key to silence the keypad The Trouble light will stay on until the trouble is cleared To view which trouble conditions are present 1 Enter 2 at any keypad 2 Use the arrow lt gt ke
40. llowed by a Master code 2 Search for existing access code by user number or user name methods outlined in Section 2 2 Modify and Existing Code Once you have found the correct access code press 9K 3 The display will read Select 0 Program Code Using the right arrow gt key scroll to the following display Select 3 lt gt User Card Number Press xX or 3 4 The display will read User Card Number Enter followed by 000000000 Enter the access card number using the number keys 5 Press when the access card number has been entered The display will return to Select 3 User Card Number Programming Access Cards for New Users If there is the user has not yet been programmed on the system follow the steps outlined in Section 2 1 Program a New Access Code Once you have programmed such information as the user name continue programming from steps 3 5 from above Some access card numbers may have the letters A F as either the first second third or fourth digits To enter these letters into the access card number press the 3 key followed by the number key corresponding to the letter The corresponding number keys are the following 1 A 2 B 3 C 4 D 5 E 6 F Access Level Once the access card has been programmed an access level can be assigned to the user The access level will determine when the user has access to certain areas Your installer will have to work
41. lti Partition Access Codes When a multi partition access code is entered you must tell the system which partition s you wish to arm The system will only offer to arm the partitions for which your code is programmed Once you have entered your code the display will read 0 TO ARM lt gt Partition Label R The lower right hand corner of the display will show the partition status using the letter R for the partitions which are Ready to be armed A for the partitions which are already Armed and N for those partitions which are not yet secured To arm the partition indicated on the display press the number in parentheses in this case 0 or press the key The exit delay will begin providing a period of time for you to exit the partition without causing an alarm Once the exit delay has expired the partition will be armed If you wish to arm another partition use the arrow lt gt keys to scroll though the partitions available to be armed by your access code To select a partition enter the number indicated in parentheses or press the 3 key If you have selected another partition the keypad will display the following message Select 0 lt gt Arm Partition R To arm the partition enter the number indicated in parentheses or press the X key The exit delay will begin in the other partition and the keypad will read Exit Delay In Progress This display will
42. may be circumstances when the system will operate as intended yet the occupants will not be protected from the emer gency due to their inability to respond to the warnings in a timely manner If the system is monitored the response may not occur in time to protect the occupants or their belongings E Component Failure Although every effort has been made to make this system as reliable as possible the system may fail to function as intended due to the failure of a component E Inadequate Testing Most problems that would prevent an alarm system from oper ating as intended can be found by regular testing and mainte nance The complete system should be tested weekly and im mediately after a break in an attempted break in a fire a storm an earthquake an accident or any kind of construction activity inside or outside the premises The testing should include all sensing devices keypads consoles alarm indicating devices and any other operational devices that are part of the system MH Security and Insurance Regardless of its capabilities an alarm system is not a substitute for property or life insurance An alarm system also is nota substitute for property owners renters or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation Table of Contents Introduction Section 1 General System Operation 4 11 Getting to Know Your System 4 12 Armine YOUR Systeri e eE E 5 1 3
43. may need to enter an access code after pressing the T Code key If enabled for your access code you can also turn temporary codes on and off for any partition by entering k 6 access code 0 3 Installer Programmed Codes These are access codes that are programmed by your installer Talk to your installer for more information regarding these codes Second Master Code This code has the same properties as the System Grand Master code Only your installer can program this code e Walk Test Code The Walk Test code is used to access the walk test mode See Section 5 1 Walk Test for instructions on performing a walk test e Guard Code This code is only valid when a partition is disarmed and for a programmed amount of time after a partition is armed using the Guard code Only your installer can program the Guard code 18 Section 3 System Administration 3 1 3 2 3 3 NOTE To enter the 6 menu you may need to enter an access code that has the System Master or Supervisor option enabled Turning on Quick Arm Keypad Command K 6 Access or Master Code 0 0 This option will allow users to arm the system by entering 0 at any keypad instead of entering an access code To turn this feature on perform the following 1 Press 6 access or master code 2 Use the arrow keys lt gt to scroll to the Toggle Options menu Press 0 or gt 3 Use the arrow keys lt gt
44. mined assembly point where everyone can be accounted for i e across the street or at a neighboring building Once everyone is out of the building call the fire department 33 A good plan emphasizes quick escape Do not investigate or attempt to fight the fire and do not gather belongings or pets as this wastes valuable time Once outside do not re enter the house Wait for the fire department e Write the fire escape plan down and rehearse it frequently so that should an emergency arise everyone will know what to do Revise the plan as conditions change such as the number of people on the premises or if there are changes to the building s construction e Make sure your fire warning system is operational by conducting weekly tests see Fire Alarm Operation above If you are unsure about system operation contact your alarm installer Contact your local fire department to request further information on fire safety and escape planning If available have your local fire prevention officer conduct an on site fire safety inspection 34 Appendix A Special Characters Below is a chart indicating the available ASCII characters and the 3 digit number required for each character Instructions on programming ASCII characters is outlined in Section 2 Access Codes 3 Osman 35 LIMITED WARRANTY Digital Security Controls Ltd warrants the original purchaser that
45. o present their card before access is granted Once the first cardholder presents their card the reader will flash slowly for ten seconds The second cardholder must present their card within this time period and within the second card schedule in order to gain access To enable this feature all users must have the Privileged Card and Wait for Privilege enabled Prvleged Card A privilege card user will be able to access areas via an access card entry point when general access is prohibited This option when enabled will also give the user the ability to grant access to users who have a Wait for Privilege access card see next option Wait for Prvl This option will restrict the user s access to areas via an access card entry point when access is prohibited A Wait for Privilege user however can gain access to the system under the following condition A Privilege cardholder must present their card after the Wait for Privilege user swipes theirs Table 2 1 shows which codes have these options turned on by default To change the user option settings for these features follow the directions outlined in Section 2 3 Change User Code Options 26 Section 4 Access Control 4 3 Searching Using Access Card Numbers PC4820 Modules In Section 2 2 Modify an Existing Code two methods were outlined for searching for existing users by access code number and by user name You may also search by access card number
46. one that caused the alarm The display will keep those messages on for two minutes or until the key is pressed The keypad will then return to it s idle state Disarming Another Partition If you have a multi partition access code you can disarm other partitions before entering them To disarm another partition enter your access code The keypad display will read 0 TO ARM lt gt Partition Label R Use the arrow lt gt keys to scroll to the partition you wish to disarm Remember that only partitions to which your access code is assigned will be displayed If the partition you have selected is armed the letter A will appear on the bottom right hand corner of the display as in the following example 2 TO SELECT lt gt Partition Label A To disarm the partition press the number in parentheses in this case 2 or press the key Group Bypassing If your system is setup for group bypassing you will be allowed to bypass a group of zones while the system is armed or disarmed When the system is disarmed the keypad will display Secure System Before Arming lt gt or Enter Code to Arm System lt gt If the system is armed the keypad will display Enter Code To Disarm System lt gt Press the lt gt keys until the display shows the group you wish to bypass usually your installer will program an appropriate label to
47. oor chime feature is enabled the keypad will emit five quick beeps when a zone is opened or closed The keypad will only beep for zones which have the door chime zone attribute enabled Often this feature is applied to entry doors so that you are notified when someone enters or exits the premises To enable door chime enter 3 4 at any keypad To program the chime zone attribute for a particular zone please ask your installer NOTE The door chime feature will not work on bypassed zones Viewing the Event Buffer Keypad Command Master Code 9 Each system event is stored in an event buffer which can be viewed from any keypad To view the event buffer perform the following 1 Enter a System Master code and press 9 2 Use the keypad arrow keys lt gt to scroll to the display View Event Buffer Press xl 3 The event buffer can now be viewed starting with the most recent event When an event is presented the first line of the display will show the event number and the partition on which the event occurred the second line of the display will show the date and time of the event Press the X key to display a description of the event Use the arrow keys to scroll through the list of all events in the event buffer 4 To stop viewing events press 7 Command Outputs 1 8 Keypad Command k 7 1 8 These outputs must be programmed by your installer Up to eight command outputs can be added on each pa
48. r installer for more information Please also see your PC4936 Intercom System Instructions and your Escort4580 Instruction Manual If your system includes audio stations the following features will be available to you e background music played over the audio stations paging e room monitoring If your system also includes an Escort4580 audio assistant the following features will be available to you e audio help on system functions e local and remote telephone access to system functions e zone announcements over the audio stations when a partition is in alarm e door chime zone announcements on the audio stations 3 12 Turning Background Music On or Off Keypad Command k 6 access or master code 0 4 If your system includes audio stations your system may have been set up so that background music will play on all interior audio stations Background music will not play on audio stations which are in the Do Not Disturb mode To turn the background music on or off perform the following at any system keypad 1 Press x 6 2 Enter your access or master code 3 Press 0 4 to turn the music on or off NOTE If both the Monitor feature and the background music feature are active at the same time the Monitor feature will override the background music 23 Section 4 Access Control 4 1 NOTE This section only applies to systems that have PC4820 Access Control modules or PC4850 Telephone Entry modules inst
49. ress 27 4 5 Adding Tenant Codes for Users PC4850 Modules You can give visitors the option of entering a 1 4 digit code on the keypad to call a user To do this enter the 1 4 digit code for the apartment If a user knows a visitor is coming they can give them the tenant code as a faster way to call them For this to work the user s telephone number must also be programmed see section 4 4 NOTE Tenant codes cannot begin with 0 1 2 Enter 3 5 followed by a Master code Locate the access code for the user with one of the code searching methods see Section 2 2 Modifying an Existing Code Press x to select Use the right arrow gt key to scroll to the following display Select 8 lt gt Tenant Code Press 8 or x Enter up to 4 digits for the tenant code When you are finished press 28 Section 5 Testing and Maintenance IMPORTANT NOTE Test your system on a weekly basis and have any system trouble conditions corrected by your installer or service technician 5 1 Performing a Walk Test Keypad Command a 6 Walk Test Code The Walk Test feature allows you to test if the detectors on a partition are in proper working order There are six options in the walk test menu To access the walk test options perform the following 1 Press X 6 followed by the Walk Test code If you do not know the Walk Test code ask your installer Use the arrow
50. rform the following 1 Enter k 5 followed by a Master code 2 Locate the code using one of the code searching methods see Section 2 2 Press k to select 3 Use the right arrow gt key to scroll to the following display Select 5 lt gt Edit User Opt s Press 5 or 2 4 Use the arrow lt gt keys to scroll through each option Press 3 to turn each option on Y or off N 5 When the desired options have been programmed press Access Code Label Options In Section 2 1 you learned how to program the access code label Program User Name There are other options available when programming labels When programming the label press the X key for the options menu Use the arrow lt gt keys to scroll through each option Press the xk key to select 15 Access Code User Options Default Settings GM 2M SM S AC System Master Select this option to program a Grand System Master Select this option to program a Supervisor code You must also program the partition mask for this code Allows arming of the assigned partition s Disarm Allows disarming of the assigned partition s Allows bypassing of zones on the assigned partition s Command Output Allows activation of a 7 X command output when an access code is required For more information ask your installer Duress Pulse Select option for Duress codes only One Time Use Select option for On
51. ring whether intentional or unintentional such as masking painting or spraying of any material on the lenses mirrors windows or any other part of the detection system will impair its proper operation Passive infrared motion detectors operate by sensing changes in temperature However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area Some of these heat sources could be heaters radia tors stoves barbeques fireplaces sunlight steam vents lighting and so on E Warning Devices Warning devices such as sirens bells horns or strobes may not warn people or waken someone sleeping if there is an interven ing wall or door If warning devices are located on a different level of the residence or premise then it is less likely that the occupants will be alerted or awakened Audible warning devices may be interfered with by other noise sources such as stereos radios televisions air conditioners or other appliances or passing traffic Audible warning devices however loud may not be heard by a hearing impaired person E Telephone Lines If telephone lines are used to transmit alarms they may be out of service or busy for certain periods of time Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect E Insufficient Time There
52. rtition These outputs will operate sets of lights door strikes and various other items depending on what you and your installer have decided to add to your system To activate the output enter 3 7 followed by the output number from 1 8 For more information regarding the 3 7 command outputs please ask your installer 21 3 8 3 9 Changing Keypad Settings Keypad Command k 6 Master Code 3 The brightness of the keypad backlighting and the contrast of the keypad display can be adjusted To alter the brightness and contrast from their default settings perform the following 1 Press XK 6 access or master code 2 Use the arrow keys lt gt to scroll to the Keypad Setup menu Press 3 or x 3 The display should read Bright Control To change the brightness setting press 3 Use the arrow keys lt gt to scroll through eight different settings of backlighting levels and press X to select the desired setting 5 Use the arrow keys lt gt to scroll to Contrast Control To change the contrast setting press Xk Use the arrow keys lt gt to scroll through eight different settings of display contrast and press X to select the desired setting 6 To exit the menu press Downloading Options Keypad Command Master Code 9 Enable DLS Window This option will allow the downloading computer to access the system This DLS window will last for 60 minutes after the option
53. rvisor codes cannot program other Supervisor codes or System Master codes For a list of the other user options that are enabled for this code see Table 2 1 Duress Codes If the Duress user option is enabled the code will become a Duress code When this code is entered the system will send a duress signal to the monitoring station Make sure that the Arm and Disarm user options are also enabled for this code One time Use Codes If the One time Use option is enabled the code will become a One time Use code The code can be used to disarm assigned partitions When a user arms the system using a One Time Use code the panel will erase the code once the Exit Delay expires after this time the code cannot be used again Make sure that the Arm and Disarm user options are also enabled for this code Log Only Codes A Log Only code will only create an entry in the event buffer when entered at a keypad Example a log only code may be used by a guard to record the time that they checked each area of the premises To create a log only code disable all the access code options for the code Temporary Codes A Temporary code is an access code that can be turned on or off by partition using the T Code function key Any code with the temporary code attribute enabled will work this way To turn temporary codes on for a partition press and hold the T Code function key at a keypad assigned to the partition You
54. s NOTE If a user is accessing the Escort locally over the telephone line the Help button will not work 1 2 Arming Your System 1 Prepare the partition to be armed by closing all protected doors and windows Also stop any movement in areas covered by motion detectors 2 If the time and date appears on the LCD keypad display press the key The Enter Code to Arm System message should appear If the display reads Secure System Before Arming ensure that all doors and windows have been shut and that all motion has ceased 3 When you see the Enter Code to Arm System message enter your 4 or 6 digit access code If the access code was entered incorrectly the keypad will beep steadily for two seconds For Single Partition Access Codes When a single partition access code is entered the system will only arm the partition your code has access to The Exit delay in Progress message will be displayed the Armed light will turn on and the keypad will beep three times quickly The exit delay will begin providing up to two minutes for you to exit the partition without causing an alarm Exit the premises through the designated exit entry door A timer will appear in the right side of the LCD keypad display indicating the remaining time in the exit delay period When the allowed exit time expires the partition will be armed The message Enter Code to Disarm System will appear on the keypad 1 3 For Mu
55. s 1 to enter the Functions menu 3 Press 3 to enter Lamp Test 4216 All outputs connected to the PC4216 output module will activate for two seconds When the test is finished press to exit System Maintenance With normal use the system requires minimum maintenance The following points should be observed 1 Do not wash the keypad with a wet cloth as water will damage the keypad circuits Light dusting with a slightly moistened cloth should remove normal accumulations of dust 2 The battery bell test is designed to determine battery condition We recommend however that the stand by batteries be replaced every three years Contact your installation company for service 3 Do not attempt to replace the small round lithium battery on the control panel circuit board It is not replaceable If you suspect there is a problem with your equipment call your installation company for service 4 For other system devices such as smoke detectors passive infrared ultrasonic or microwave motion detectors and glassbreak detectors consult the respective manufacturer s literature for testing and maintenance instructions 30 Section 6 Fire Safety 6 1 6 2 Fire Alarm Operation The following explains the fire alarm function of this system 1 Fire Bells Sound Upon a fire alarm the bells or sirens will sound They will pulse on and off in a programmed pattern The keypad will display the following Fi i
56. s some of which Frequency ollow The smoke detectors may have been improperly installed or positioned Smoke may not be able to reach the smoke de tectors such as when the fire is in a chimney walls or roofs or on the other side of closed doors Smoke detectors may not detect smoke from fires on another level of the residence or building Every fire is different in the amount of smoke produced and the rate of burning Smoke detectors cannot sense all types of fires equally well Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed violent explosions escaping gas improper storage of flammable materials overloaded electrical circuits children playing with matches or arson Even if the smoke detector operates as intended there may be circumstances when there is insufficient warning to allow all oc cupants to escape in time to avoid injury or death E Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions They cannot discriminate between intruders and intended occupants Motion detectors do not provide volumetric area protection They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams They cannot detect motion which occurs behind walls ceilings floor closed doors glass partitions glass doors or windows Any type of tampe
57. t arrow gt key to scroll to the following display 14 Section 2 Access Codes Select 1 for User Name Search Press 1 or x 3 The first letter of the access code name using the corresponding number key For example for John enter the letter J by pressing the 4 key once 4 The keypad will display the first available name starting with the selected letter Use the right arrow gt key to scroll through subsequent names 5 Once the appropriate user name is displayed press xX to continue programming Once the code has been selected the Program Code menu will be shown Reprogram the access code code label or partition access using the steps outlined in Section 2 1 Program a New Code Changing Access Codes 2 3 2 4 If you have an access code that has the ability to change your own code the following steps are required 1 Enter 5 followed by your access code 2 The display will indicate Enter Digits Enter a new four digit access code Even if six digit is enabled you will only be allowed to change the last four digits of your access code 3 Press Changing User Code Options User code options determine which system features the code will be able to access Table 2 1 shows all of the available access code options The table also indicates which options are enabled by default for each type of code To change the user options for a code from its default settings pe
58. t causing an alarm providing time to get to a keypad to disarm the system If you wish to arm your system without the entry delay enter 9 9 then your access code The Armed light will flash as a reminder that the system is armed and has no entry delay The system will bypass the interior zones An entry through any exit entry door will create an instant alarm Quick Arm When the Quick Arm feature is enabled you can arm the system by pressing k 0 instead of your access code Please note that pressing k 0 will only allow you to arm the system to disarm you must enter a valid access code Your system administrator will inform you if the Quick Arm feature has been enabled on your system Disarming Your System 1 Enter the premises through a designated exit entry door Entering the premises through any door not designated as a point of entry will cause an immediate alarm As soon as the exit entry door is opened the keypad sounder will beep and the entry delay will begin The entry delay provides up to 255 seconds to disarm the system 2 Go to the keypad and enter your access code If you make an error when entering the code press the key and enter the code again The Armed light will turn off and the keypad buzzer will stop A valid access code must be entered before the entry delay time expires If an alarm occurred while the panel was armed the View Memory message will be on the display with the zone name for the z
59. t d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de t l communication Le mat riel doit galement tre install en suivant une m thode accept e de raccordement L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n emp chent pas la d gradation du service dans certaines situations Les r parations de mat riel homologu doivent tre effectu es par un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demander l utilisateur de d brancher un appareil la suite der parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique les lignes t l phoniques et les canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales AVERTISSEMENT L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un lectricien selon le cas AVIS L indice d quivalence de la sonnerie IES assign chaque dispositif terminal indique le nombre maximal de terminaux qui peu
60. tal control cabinet contains the system s electronics and stand by battery There is normally no reason for anyone except an installer or service person to have access to the control panel The keypads each have an audible indicator an alphanumeric liquid crystal display LCD status lights and command entry keys The keypad is used to send commands to the system and to display the current system status Each keypad will be mounted in convenient locations inside the protected premises near designated points of entry exit Zones and Partitions The protected premises has been divided by your installer into zones and partitions A zone is an area of protection that has one or more detection sensors connected to it motion detectors glassbreak detectors door contacts or shock sensors A single zone might be a room a hallway ora door or window Two or more of these zones will be linked together by the control panel to form a partition A partition is a region of the protected premises A partition can be armed and disarmed independently from other partitions All of the partitions together form the entire system Some zones will belong to more than one partition such as points of entry exit and hallways These are called global zones because they are not assigned to a single partition Access Codes As a user of the system you will be assigned a 4 or 6 digit access code Access codes are used to arm and disarm the partition s to wh
61. these instructions you should consult your telephone company or a qualified installer about installing the RJ 31X jack and alarm dialing equipment for you Customer Premises Equipment and Wiring Network Service Provider s Computer Facilities Se n C at Unused Alarm Dialing rere Equipment Telephone Line Telephone Network lt Unused Demarcation Pres gt Fax Machine RJ 11 Jack Answering Es System Telephone Aa 2003 Digital Security Controls Ltd Toronto Canada www dsc com Printed in Canada 29007014R001 NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facilit
62. uding customers and injury to property The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages If the laws of such a jurisdiction apply to any claim by or against DSC the limitations and disclaimers contained here shall be to the greatest extent permitted by law Some states do not allow the exclusion or limitation of incidental or consequential damages so that the above may not apply to you Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties whether expressed or implied including all implied warranties of merchantability or fitness for a particular purpose and of all other obliga tions or liabilities on the part of Digital Security Controls Ltd Digital Security Controls Ltd neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty nor to assume for it any other warranty or liability concerning this product This disclaimer of warranties and limited warranty are gov erned by the laws of the province of Ontario Canada WARNING Digital Security Controls Ltd recommends that the entire system be completely tested on a regular basis However despite frequent testing and due to but not limited to criminal tampering or electrical disrup tion it is possible for this product to fail to perform as expected Out of Warranty Repairs Digital Security
63. vent tre raccord s une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 L indice d quivalence de la sonnerie IES du pr sent mat riel est de 0 1
64. y designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment User should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN for this terminal equipment is 0 1 AVIS L tiquette de Industrie Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme certaines normes de protection d exploitation et de s curit des r seaux de t l communications Industrie Canada n assure toutefois pas que le mat riel fonctionnera a la satisfaction de l utilisateur Avan
65. ypassing can be used in the armed or disarmed state Bypassed zones groups will not cause an alarm Zones cannot be bypassed once the system is armed Bypassed zones are automatically canceled each time the system is disarmed and must be reapplied before the next arming NOTE For security reasons your System Administrator may program the system to prevent you from bypassing certain zones Bypassing zones reduces your security protection If you are bypassing a zone due to damaged wiring or contacts please notify your system administrator or call a service technician immediately so that the problem can be resolved and your system returned to proper working order To bypass zones 1 Enter 1 You may be required to enter your access code 2 Amenu will outline the various bypassing options Use the arrow lt gt keys to scroll through the options When you find the correct option press the key to select it or press the corresponding number in parentheses The bypassing options are as follows 0 Bypass Open Zones This section will only display the zones which are currently open or bypassed Use the arrow lt gt keys to scroll through these zones Zones that are open will be indicated by an exclamation mark in the lower right hand side of the keypad display To select a zone to be bypassed press the key A will appear next to the zone label to indicate that the zone has been bypassed When you are done se
66. ys to scroll through the list of trouble conditions If AC Trouble is present the system has lost its power This trouble may be due to a power outage and should be cleared once the power is restored If the power on the premises is running normally and the trouble condition persists call your installer for service If TLM Trouble is present there is a problem with the telephone line If the telephones on the premises are running normally and the trouble condition persists call your installer for service Any other trouble condition will require the assistance of your installer As soon as a trouble condition occurs call your installer to have the problem corrected as soon as possible 11 Section 2 Access Codes 2 1 Access codes are used to arm and disarm the system as well as to access system functions There are many different codes available on the system The Grand System Master Code will be able to perform all system functions This includes zone bypassing activating outputs enabling user options and programming access codes The Grand System Master Code is access code 0001 Normally only your installer can change this code Please ask your installer if you wish to be able to alter this code The following sections explain how to program new codes and modify existing codes All access code options will also be described Programming A New Access Code This section describes the basic aspects to programming an access cod

DSC PC4020 v3-5 User Manual

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