Win_Configurator_manual_2.1
Contents
1. Protecting Your Digital Assets x H Configurator RTX 2 drive RAID New Volume F z a z Product RTX 2 drive RAID Manufacturer CRU Unique ID 99 999991 x Firmware a3 40 0003 Check for Updates Enclosure New Volume F Usage l 1 used Capacity 2794 35 GB J used 0 26 GB Available 2794 08 GB Capacity and usage represent the combined capacity of all drives in the RAID Status Device is warming up Rescan in a few seconds Information last retrieved at 12 57 on 8 October 2014 0 seconds ago CRU Configurator User Manual for Windows Features Easily configure CRU storage devices Receive email and SMS text notifications when warning or alarm events occur View and update the firmware of select CRU storage devices Customize temperature warning and alarm thresholds for CRU RAID enclosures and drives Control which warning and alarm events cause a CRU RAID device s audible buzzer to sound 2 CRU Configurator User Manual TABLE OF CONTENTS 1 Installing Configurator 2 Using Configurator 2 1 Configurator Bar 2 2 Product Tab 2 3 Firmware Tab 2 4 Options Tab 2 5 Alerts 2 5 1 Messages Email amp SMS Tab Setup Tab 2 5 2 RAID Device Settings Buzzers Tab Thresholds Tab 2 00 LOG Tab 2 6 Settings Tab 2 7 About Tab 3 System Requirements and Supported Hardware Protecting Your Digital Assets y oO oO aanoa A A A A WDNYH NY2. RAID Device Settings Thresholds see Sec SEEEBH tion 2 5 2 Once you have selected your warning and alarm messages the options inside the bottom box will become selectable allowing you to choose how you d like to receive notifications Check the box next to Email and enter your email address to have messages sent to that email address Check the box next to SMS Text and then enter your phone number and your phone s carrier to have messages texted to you Your carrier s rates will apply to each message sent Setup z Configurator The Setup Tab allows you to connect an email account that Configurator can Setup use to send notifications when warning or alarm events occur Contact your IT Connect an emat acount to end alens m Email Account administrator to connect an email address or to get the proper SMTP settings for k sue sener your account Once you have entered the settings click the Test button to send a test mes m Sender Information sage Click the Save button to save these settings tame Email Address NOTE If you have two step verification enabled on your mail account you must log into Res maemem_ the account and generate an app specific password for use with Configurator i tgs hen cnc spencer Your account password will not work Figure 4 The Setup Tab Protecting Your Digital Assets CR
3. NY N N 1 INSTALLING CONFIGURATOR Download the CRU Configurator software from the Configurator download page www cru inc com support software downloads configurator software download Run the setup file and follow the prompts to install the software 2 USING CONFIGURATOR 2 1 CONFIGURATOR BAR The Configurator Bar allows you to select between multiple CRU devices that are connected to the computer at the same time To select a product and configure it ensure that your CRU device is connected to the computer If the product is not visible in the drop down box click the Rescan button to detect it Then click on the drop down box and choose the product The Start Monitoring button enables Configurator s moni toring function which will send you email or SMS Text alerts when a problem with your device is detected To use this fea ture you must set up an email account in Configurator See Section 2 5 1 2 2 PRODUCT TAB The Product Tab lists status information about the selected device Depending on whether drives are inserted and the con nection type used to attach the device to the computer the Product tab can display the firmware version and the status of the enclosure fans inside the enclosure and the RAID if there is a RAID present The Product tab also shows you volume information of any hard drives inside the device including the amount of used storage space and individual drive tempera ture 2 3 FIRMW
4. Number A9 O00 0027 Rev 2 0
5. ARE TAB The Firmware Tab allows you to update the firmware for the selected device NOTE Before you can update the device s firmware you S e8888 must remove any drives inserted into your CRU device and connect the device to your computer with a USB 2 0 cable Always power off your device before removing drives Click Check for Updates to begin the process If no update is found the Status section will read Firmware is up to date CRU Configurator User Manual If an update is found an Update section will appear on the screen Click Update Device Firmware Configurator will download the updated firmware and apply it to the con nected device 2 4 OPTIONS TAB The Options Tab allows you to modify the following configuration options for the selected device When you are finished modifying the options click Save to Device to save them NOTE Before you can modify the following configuration options you must remove any mmmEmEmE drives inserted into your CRU device and connect the device to your computer with a USB 2 0 cable Always power off your device before removing drives NOTE you are using Windows XP or an earlier version of Windows and you wish to mammam use drives with capacities larger than 2 2 terabytes then you will need to disable Support drives with capacities larger than 2 2 terabytes Configuration Place or remove a check in the box next to each option to enable it Remove a check trom the bo
6. ENSE INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM LOST OR CORRUPTED DATA INCONVENIENCE LOSS OF TIME PROPERTY REVENUE OR PROFIT OR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF CRU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Your right to use this product may not be transferred You shall not assign or sublicense your rights or obligations under this License The term of this license agreement extends from the moment of your acceptance until you such time as you uninstall the Software product However failure to comply with the conditions of this License may result in termination of the License by CRU at any time In such an event you shall immediately uninstall the Software The provisions of this License that protect the proprietary rights of CRU shall continue in force after termination of the License This License constitutes the entire agreement between CRU and you relative to this License Any change hereto shall be effective only if in writing and signed by both you and a duly authorized agent of CRU If any portions of this License are held to be invalid void or unenforceable the remaining provisions of this License shall remain in full force and effect and shall in no way be affected impaired or invalidated This License agreement is governed by the laws of the state of Washington Protecting Your Digital Assets For more information visit the CRU web site Wwww cru inc com Part
7. U Configurator User Manual If you are using a Gmail email address without two step verification enabled Google will automatically block sign in attempts from non Google applications because they are not part of the Google ecosystem and therefore character izes these applications as less secure Log in to your Google account via a web browser and navigate to httos www google com settings security lesssecure apps and then under Access for less secure apps choose Enable Then click the Done button to save your settings x gt Start Monitoring icontigurator E E Enable RAID buzzers and alarms on the device Each will sound a buzzer and light an LED on the device when triggered LOT Triggered if a drive exceeds warning temperatures ACUE Triggered if drive and or enclosure exceeds their respective alarm temperatures ys Triggered if RAID degrades Alarm Triggered if RAID is invalid or fails 2 5 2 RAID Device Settings This section allows you to modify and customize all alarms and temperature thresh olds that are measurable in all CRU OR and 30R RAID devices Before you can modify the RAID Device Settings you must remove any drives NOTE mamama inserted into your CRU device and connect the device to your computer with a Figure 5 The Buzzers Tab USB 2 0 cable Always power off your device before removing
8. device Configuration X Enable 3 gigabit data throughput Support drives with capacities larger than 2 2 terabytes C Disable cache flushing PIN C Enable 0000 m FireWire Chip ID D6A75FB8 Save to Device Figure 2 The Options Tab This feature allows you to set a four digit PIN number to prevent unauthorized RAID configuration of any CRU OR or 30R RAID device The front panel interface will require you to enter the PIN number when you attempt to configure the RAID type using the front panel Setting the PIN to 0000 disables the option FireWire Chip ID This eight digit number indicates the FireWire chip ID that the device uses to connect to the computer via a FireWire cable Each FireWire device connected to a computer should have a unique ID number to avoid conflicts If multiple connected devices are using the same ID number only one can be recognized by the computer at a time This option allows you to correct such conflicts Protecting Your Digital Assets CRU Configurator User Manual 2 5 ALERTS The Alerts Section allows you to set up Configurator s monitoring function To enable this function click the Start Monitoring button on the Configurator Bar at the top of the Configurator window 2 5 1 Messages Email amp SMS Tab Email amp SMS Select device alert messages and a method to receive them The Email amp SMS Tab allows yo
9. drives Configurator Buzzers Tab Thresholds The Buzzers Tab allows you to enable or disable audible buzzers on the device Mody RAID set esos Place a check in the box next to the type of event in order to trigger the audible i AE D ne wren ci buzzer when it occurs ETO C A eae e System Warning A drive exceeds the warning temperature threshold ae Ea e System Alarm The drive and or enclosure exceeds its alarm temperature threshold or the device fan fails e RAID Warning The RAID is degraded or rebuilding e RAID Alarm The RAID is invalid or has failed z Figure 6 The Thresholds Tab Thresholds The Thresholds Tab allows you to modify the temperature thresholds for the i contigurator enclosure alarm drive warning and drive alarms You can also modify the tem Settings Make changes to your Configurator app settings perature at which the fan turns on cae Only display CRU devices in drop down 2 5 3 Log Tab owner ES Ee Use Defaults The Log Tab creates a record of each event that has been triggered Click the Reset button to clear all active alerts and alert history 2 6 SETTINGS TAB The Settings Tab allows you to modify how Configurator behaves When finished click Save to save the settings Click the Use Defaults button to reload the default settings Figure 7 The Settings Tab Device Detection By default only CRU devices are shown in the drop down box on the Configurator Bar Remove the checkbox to
10. ll ToughTech Secure mini O models all ToughTech Secure O models UltraDock v5 Your investment in CRU products is backed up by our free technical support for the lifetime of the Technical Support product Contact us through our website www cru inc com support or call us at 1 800 260 9800 or 1 360 816 1800 2014 CRU Acquisition Group LLC ALL RIGHTS RESERVED This User Manual contains proprietary content of CRU Acquisition Group LLC CRU which is protected by copyright trademark and other intellectual property rights Use of this User Manual is governed by a license granted exclusively by CRU the User Manual License Thus except as otherwise expressly permitted by that User Manual License no part of this User Manual may be reproduced by photocopying or otherwise transmitted stored in a database retrieval system or otherwise or otherwise used through any means without the prior express written permission of CRU Use of the full CRU Configurator product is subject to all of the terms and conditions of this User Manual and the above referenced User Manual License CRU is a trademark owned by CRU and is protected under trademark law This User Manual does not grant any user of this document any right to use any of the Trademarks End User License Agreement This License Agreement the License is a binding agreement between you either an individual or an entity and CRU Acquisitions Group LLC CRU tha
11. show all storage devices that are directly connected to your computer Protecting Your Digital Assets CRU Configurator User Manual Monitoring Here you can specify the interval at which Configurator will check the status of all x gt Start Monitoring About Configurator CRU devices and drives connected to the computer CRU Inc 2 7 ABOUT TAB k The About Tab lets you view which version of Configurator you are running visit CRU s website and email our Tech Support or Sales teams if you need help using Configurator or any CRU product Copyright 2014 CRU Acquisition Group LLC All rights reserved Figure 8 The About Tab Protecting Your Digital Assets 3 SYSTEM REQUIREMENTS AND SUPPORTED HARDWARE Product Name CRU Configurator Supported Operating Systems Supported CRU Products e Windows 8 1 8 7 Vista and XP e Windows Server 2012 2008 and 2003 product families e Mac OS X 10 5 x or newer Drive eRazer Ultra all Forensic RTX 30J models all Forensic RTX QJ models Forensic ComboDock v5 Forensic LabDock v5 Forensic UltraDock v4 Forensic UltraDock v5 all RAX 30 models all RAX 3QJ models all RAX 3QJp models all RAX 3QR models all RAX QJ models all RAX QR models RTX400 OR RTX410 30J RTX430 30R all RTX 2 bay QJ models RTX Secure 410 30R all ToughTech Duo models all ToughTech mini O models all ToughTech Q models ToughTech Secure m3 a
12. t specifies approved usage of this software product the Software By clicking Accept below you indicate your full agreement with the following provisions 1 This computer Software product and all accompanying documentation are copyright 2014 CRU Acquisitions Group LLC Unauthorized duplication or alteration is prohibited You may not decompile disassemble or reverse engineer the Software CRU retains all rights to ownership of this Software including all applicable rights in patents trademarks copyrights and trade secrets contained therein Unless specifically approved in writing by an authorized CRU representative you may not distribute or make available this software to any third party Any unauthorized copying alteration or distribution of the Software written materials or other materials accompanying the Software may be criminal and or civil offenses for which you may be liable for fines damages and legal fees The Software is provided as is by CRU No warranties either express or implied are offered by CRU to the extent allowed by law You retain full control over the use of the Software and you assume all risks and liability for results obtained by the use of the Software CRU SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE SOFTWARE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIC
13. u to select which of the following warnings and Alerts will be sent by User alarm notifications you wish to receive when such events occur You must con H messages p e e e a eao C System Warning A drive exceeds warning threshold ee X System Alarm The enclosure or a drive exceeds alarm threshold or the device fan fails nect an email account in order to receive notifications via email or text because Die eee e To change device temperature thresholds go to Alerts gt RAID Device Settings gt Thresholds the SMS notification services provided by the mobile carriers are email based If I would like to receive these messages by you haven t already done so click on the Setup Tab to connect an email account O SMS Text 555 123 456 Select a carrier Supported SMS carriers are Alltel AT amp T Boost Mobile Cingular Cricket Sprint T Mobile US Cellular Verizon and Virgin Mobile Place a check in the box next to the type of event in order to receive a notification Figure 3 The Email amp SMS Tab when it occurs e System Warning A drive exceeds the warning temperature threshold e System Alarm The drive and or enclosure exceeds its alarm temperature threshold or the device fan fails e RAID Warning The RAID is degraded or rebuilding e RAID Alarm The RAID is invalid or has failed NOTE To change the temperature thresholds go to Alerts
14. x to disable the option e Enable 3 gigabit data throughput Enabled by default Allows the product to run at 3 Gbps SATA Revision 2 0 speed e Support drives with capacities larger than 2 2 terabytes Enabled by default Allows operating systems to use the full capacity of drives larger than 2 2 tera bytes on modern operating systems Uncheck this option to allow obsolete oper ating systems like Windows XP to detect the drives larger than 2 2 terabytes Usable drive capacity will then be limited to a maximum of 2 2 terabytes e Disable cache flushing Forces the operating system to store read or written data in the drive cache which may sometimes result in faster data read speeds but may cause data loss if the device loses power This setting should only be enabled by advanced users PIN m x Firmware Check and update firmware for the selected device RTX 2 drive RAID i are 43 40 0002 opaa aee ere We sg i ec pan a3 40 0003 Requires a USB 2 0 connection Please make sure that only one CRU device is connected to the computer for the upgrading process Disconnect ai Sa aher non essential devices now Firmware a3 40 0003 Size 354 KB Changes for a3 40 0003 Fixed incorrect report of SMART support which was creating compatibility issues with Ditto Forensic FieldStatior Figure 1 The Firmware Tab m x Options Modify device options for the selected
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Win_Configurator_manual_2.1