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MyPBX Standard/GSM User Manual

1. a P d Yeastar MyPBX SOHO User Manual Add Phone A General Enabled Yes ii NewConfig Ve id MAC Address 001565 Name Manufacturer Yealink k Phone Type T28 Call Waiting Enabled MM Key As Send Auto Redial Disabled K Auto Answer Disabled e Phone Book Enabled S Line Linet Extension Label Line Active D Line Extension Label Line Active Lined Extension Label Line Active L Line4 Extension Label Line Active 7 Lines Extension Label Line Active I Line6 Extension Label Line Active l Figure 3 3 4 5 3 3 4 6 Upload a file Click Upload a file and choose the configure file of IP phone in the popup window Note the file format must be cfg Please edit the configuration files in advance before uploading 3 4 Inbound Call Control 3 4 1 IVR When there s an inbound call aims at Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press 0 etc The system will transfer the call to corresponding extension according to DTMF digits inputted by the user www yeastar com Page 45 D Ze Yeastar MyPBX SOHO User Manual T Mpy unbeddvd Hyl TE paina i Eis gk yeo Faves Tock ek Ow O wi BQ poset Peres S Ei htp if 192 103 5 Baig WebOstr 1000 M yPBX tape into Cat Conol Oueuer Volcaniald Settings DBA
2. e Yeastar MyPBX SOHO User Manual default setting Note When reset to defaults The call forwarding settings will be configured as follows Always forward Disabled Busy forward to Voicemail Enabled No answer forward to Voicemail Enabled Do not disturb Disabled Enable Forward All Calls Users may enable always forward by calling 71 on their phone 71 is default setting Disable Forward All Calls Users may disable always forward by calling 071 on their phone 071 is default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is default setting Disable Forward When Busy Users may disable busy forward by calling 072 on their phone 072 is default setting Enable Forward No Answer Users may enable no answer forward by calling 73 on their phone 73 is default setting Disable Forward No Answer Users may disable no answer forward by calling 073 on their phone 072 is default setting Forward to number Users may activate call forwarding by dialing this feature code followed by the extension or phone number to forward all calls to Note Users may activate Forward to number by dialing 74 phone number e g by dialing 74501 all calls will be forwarded to extension 501 Forward to Voicemail Users may forward the call to Voicemail by calling 074 on their phone 074 is default setting www yeastar com Page 66 9 Yeastar MyPBX SOHO User
3. pstncallin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 www yeastar com Page 55 e Yeastar MyPBX SOHO User Manual N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number For more information please refer to Appendix G How to Use DID Extension Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Caller ID Numbe
4. 192 168 5 162sps SFS 197 166 5 165sps SFS 197 166 5 168sps SPS be uu be AA we Figure G 1 DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 www yeastar com Page 141 e Yeastar MyPBX SOHO User Manual N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Extension Define the extension for DID number this field only valid when use EL trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Destination If you don t set the extension you can set the destination of the call here Example 1 Step1 You set the DID number 5503XXX in this example Step2 You choose the destination Ring Gr
5. 4 Yeastar MyPBX SOHO User Manual 192 168 5 139 PulT login as root password Figure 2 3 3 Step 2 use command passwd to change the root s password Ses login as root rooth1i92 168 5 159 s password Busybox w1 4 1 2009 05 15 14 49 47 CST Built in shell meh Enter help for a list of Built in commands gt passwd Enter new Unix password Re enter new Unix password Figure 2 4 3 Security Configuration for Extensions 3 1 Change the default SIP Port Select SIP settings gt General gt UDP Port i wt Enable f Enable D vu D Wt Sar D001 RTP Port End DTMF Mode f gt Max Registration Subscngtion Time O00 Min Registration Subscnetion Time Figure 3 1 www yeastar com Page 118 D Ze Yeastar MyPBX SOHO User Manual 3 2 Disable guest calls Select SIP settings gt Advanced Settings gt Allow Guest Advanced Settings A From Field From S To Field INVITE M 180 Ringing D Remote Party D send T trust Allow Guest Dedantick No Session timers Accept h Dess ion expires gt 1600 5 Session mins a 90 5 Session refresher Uas Figure 3 2 3 3 Security Configuration for remote extensions If remote registration isn t required please disable it Optional Settings A VoIP Settings NATE Qualify M Enable SRTP M Transport UDP DTMF Mode RFC2833 Register Remotely C Figure 3 3 3 4 Set an enhanced pass
6. E g Disable DHCP Server on Linksys Router l INKSYS A Division of Cisco Systems Inc Setup Applications Setup Security 3 Gaming Basic Setup DDNS l MAC Address Clone intemet Setup Internet Connection Type Obtain an IP automatically we ee eee ame required by some ISPs eee MTU Enable Disable size 1500 Network Setup Router IP Local IP Address Subnet Mask 255 255 255 0 Network Address Server Settings DHCP Start IP Address 192 468 1 100 Number of Address DHCP Address Range Client Lease Time ac minutes 0 means one day 192 168 1 100 to 192 166 1 149 Static DNS 1 o fo o Static DNS 2 In fo o Static DNS 3 a o a Ea WINS Save Settings Cancel Changes Figure E 1 Step2 Enable DHCP Server on MyPBX Administration Fimnware Version 7 04 06 Etherfast Cable DSL Router BEFSR414 Status Advanced Routing Basic Setup The Basic Setup screen is where basic configuration is performed Some ISPs Internet Service Providers will require that you enter the DNS information These settings can be obtained from your ISP After you have configured these settings you should set a router password from the Administration gt Management Screen Completing the Internet Setup section is all that is required to sei up for your specific ISP Please look at the table below to configure the Router for your Internet
7. Figure 3 5 8 1 Paging Group Number Defines the numbered extension that may be dialed to reach this group Duplex Paging is typically one way for announcements only Checking this will make paging duplex allowing all users in the group to talk and be heard by all www yeastar com Page 78 a Ze Yeastar MyPBX SOHO User Manual New Paging Group Paging Group Number Duplex Paging Group members Available Extensions Selected af Save A Cancel Figure 3 5 8 2 3 5 9 DNIS Settings DNIS Dialed Number Identification Service is a telephone service that identifies for the receiver of a call the number that the caller dialed Note 1 DID number is not available in PSTN GSM UMTS trunks 2 If DID is not configured here all the calls via this trunk will show the DNIS instead of the original caller ID gt ons per FRO E Y x sans FXO Ra sw Els patni Vu e sw em x Do Trunki ERN w toe x BTh BRD f via x on Figure 3 5 9 3 5 10 PIN User settings PIN User are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes If user use PIN User call out system will auto record the PIN in the call detail records 1 Options www yeastar com Page 79 e Yeastar MyPBX SOHO User Manual Access Code Dial this code to access PIN Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Prompt the caller
8. Allow Guest Whether allow anonymous registration extension Default no This option is used to avoid some anonymous calls by hackers More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Pedantic Enable pedantic parameter Default no Session timers Enable sesstion timer mode default yes Sesstion expires The max refresh interval Sesstion minse The min refresh interval which mustn t be less than 90 Sesstion refresher Choose sesstion refersher the default is Uas www yeastar com Page 1 2 4 Yeastar MyPBX SOHO User Manual gt SIP Session tnksetion Protocol Configuration UDP Pen ssn Enake TOP Pot O E TLS Pen AIP Pot Stet 1030 RTP Pot End 12200 DMF Mote A203 Max Regescttian Sepscnptinn Time 3520 Men Reqeeration Sebecnption seh 60 Deini incoming Aere Regstranon Time 122 Regster Attempts 4 Regeter trent 70 Carling Cramer Codec Prmty U Yer s Video Spt O Ter y Max Git Dagehf 24 b s DNS SRV Lock Up tm Liser Agere U Hota Canfyjuration of this section i oy required when you use miman kritten Enote STUN r STUN Ad ress STUN Pat Extera P Adoens L Etama Har U Exem Retesh menai C Loca Hatwork tment fication U HAT Aow yei Alky RTP Be ane yes Available Codecs Allowed Codecs eer ous Griz e KETT Ga Gre AISCH et KG wen ee i beg G 729 License Key Hotn Il get woot iibe to ose 6 129
9. Conferencing U Dore Figure 3 4 1 3 4 1 1 Create IVR Click Create New IVR 1 General Number MyPBX treats IVR as an extension you can dial this extension number to reach the IVR Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that the selected IVR prompt will be played Key Timeout Wait for the user to enter a new extension for a specified number of seconds Allow Dialing of Other Extensions Allow the caller to dial other extensions other than the ones explicitly defined www yeastar com Page 46 a Ze Yeastar MyPBX SOHO User Manual 2 Key Press Events A list of actions that can be performed depending on the digit dialed by the user Time Out Defines the timeout action A timeout occurs after the IVR prompt has finished playing for the number of times specified by the Repeat Count field Invalid Defines the invalid action The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR Wew IYF Number L 660 Name L welcome Prompt 9 default zl Custom IVR Prompts Repeat Count s x WwaitExten 3 sl VW Allow Dialing Other Extensions d keyPress Events Key Action Destination No Action sl No Action sl ue Action r No Action sl No Action sl No Action sl ue Action r Timeout Connect to Extension User Extension en
10. Step 6 Add a firewall rule to accept the remote access of HTTP port For example if the remote access IP is 110 5 14 6 and the port is 80 the configuration could be as below Name RemoteHTTP Protocol TCP Port 80 80 IP 110 5 14 6 255 255 255 255 Action Accept Add Firewall Rule Name RemoteHTTP Description S Protocol Port 80 DER 110 5 146 255 255 255 255 MAC Address Action af Save A Cancel Figure 4 7 Step 7 Add a firewall rule to accept remote access of SSH port For example if the remote access IP is 110 5 14 6 and the port is 8022 Note If the remote access of SSH port is not needed this rule is not required Name RemoteSSH Protocol TCP Port 8022 8022 IP 110 5 14 6 255 255 255 255 Action Accept www yeastar com Page 124 By Ze Yeastar MyPBX SOHO User Manual Add Firewall Rule Name RemoteSSH Description S Protocol TcP w Pot 9 8022 8022 P 110 5 14 6 f 255 255 255 255 MAC Address Action Save _ cance Figure 4 8 Step 8 Add other firewall rules by yourself For example if you are using features about email you should add the firewall rules for the SMTP server and POP3 server Step 9 Enable Drop all If this feature is enabled all the packets and connection that do not match the rules would be dropped Note Before enable this feature please add a rule to accept the local network access or the server might not be accessed b
11. User Manual Version 7 17 0 32 Yeastar Technology Co Ltd e Yeastar MyPBX SOHO User Manual Table of Contents t eng veel ag e BEER 5 gl PCO GUNS S ecu sc ateneson oe E EE obeawiunetvendes A E vaetemeuyend eure 5 1 2 Hardware Gpechfications cece eee eee e esse eeeeeeeeeeeeeeeenneeeeneneas 6 1 2 1 Exterior APDCaranCe sccascevoctancerewinasaserinanexoetstseneeensseserigucesortaseexanaes 6 2 SY SCCM SOU WD EE 7 2 4 COMMECHON DIPAWING s EE cans 7 2 2 Connecting Ethernet LING cc cece cece REENEN EEN 7 Zo SUD DIV IG POW CF EE 8 82 Managing MYP EE 9 ENEE OG Ii tee 9 32 EE MONITO ebe eebe eebe Eed E eg 10 5 2 HEVER 10 E WEE 12 CA NEE yee EENEG 12 De pe LE 22 Feo OULDOUNC VEER 33 3 3 4 Phone Provisioning ccceeseeeeeeeeeeeeeeseeeceessennnneeeeeeessseeeeegnennaannegs 36 SE eieiei tig bereet e Ol E 45 Dal AV TT 45 Biter EE 48 3 4 3 Custom Prompts Ee 52 E ER la BE e e SE SE e ele eieiei ROUTOS EE 55 AO PA e MSC EE 59 3 5 Internal e d Lu Le EE 61 Beds OD MOM eebe 61 3 5 23 5 2 Business HOUTS socctnscctecsueeceecesitobacousasenaesaietecsmsesencesadstaccesessua 63 dao Feau ele EE 64 E E e ee EE 67 34 VOICE Ia Ss d ne E 72 ee DIS beer e 75 Ee a En CIC ME 77 S50 Paging SOUS EE 78 S22 DNI e gn te E 79 3 5 10 PIN User In e E 79 3 5 11 Speed REITER gu e EE 81 3 5 12 Music ON Hold Prompte ccc ccccceeceeeeeeeeee seen eee e eee eeeeeeeeeeeeneeeennees 82 O INGUW OK Se ln e EE 83 Ee E AN SOLUING eer
12. Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support www yeastar com Page 69 e Yeastar MyPBX SOHO User Manual Route Use NAT but do not include rport in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing 3 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format desi
13. Attempts 3 Interval 410 S Prompt default S E mail Notification Settings E mail Notification Ye Y Recipient s Name sandy yeastar com 1708 Subject hoho pbx hostname HOSTNAME login ip address S SOURCEIP login username USERNAME login occurred DATETIME A 3 7 8 3 3 8 Reports 3 8 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status communication type and pin user gt Call Logs Search Condition Start Date 20 Feb 2013 End Date 20 Feb 2013 Caller Callee Trunk Au el Duration Billing Duration Status all el Communication Type Ali E Pan User Start Searching Show 1 4 Total 4 View 25 Lei leenload the ree Source Dertinatian Balling E Conaunicnt ron Pin Duration states erh Trunk Duratian Type Uses 2013 02 20 20 a so 6 5 ANSWERED Internal Delete 02 38 23 2013 02 20 E g 505 ai 30 30 ANSWERED Internal Delete 01 22 56 2013 02 20 0 54 L4 503 2 53 53 ANSWERED Internal Delete Figure 3 8 1 www yeastar com Page 100 D Ze Yeastar MyPBX SOHO User Manual 3 8 2 System Logs You can download and delete the system logs of MyPBX Enable Hardware Log Save the infomation of hardware up to 4 log files E
14. Edit Extension 501 General Type Extension Password pincodesi1 Name 501 Caller ID 501 Voicemail Enable Voicemail voicemail Access DIN 0 501 Mail Setting T Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings For Volicemailtin the Woicemall Settings have been properly configured before using this feature Voll Settings NAT DTMF Mode RFC2833 w IP Restriction Enable IP Restriction Permitted IF address Subnet mask 1 Permitted IP address Subnet mask 2 Permitted IF address Subnet mask 3 Permitted IF address Subnet mask 4 Z Group Pickup Group Follow me Always Follow me w Mo answer Transfer to Wo When Busy e oicemail Number Other Options f Call Waiting b i M User Web Interface 2 Ring our 30 w Save Cancel Figure 4 1 www yeastar com Page 103 4 Yeastar MyPBX SOHO User Manual 4 2 User login Users can access the MRI web interface by navigating to the MyPBX IP address using a web browser If you are unsure of this address please contact your network administrator fin Da Geer feo Joa o G Ow 3 el 2 Pee free O S Shs phe Qj etter sy ret 1ad 5 ane Kon tt MyPBX Embpecded Myong TF PUE for Small husmesses a E Conmguretion Panci ab d Yeastar Weer Login Usei eng 407 Fx eee Langesge Tree Los 2111 verne Vechten Co Lhd 28a yet Peee ved Figure 4 2 4 3
15. Invalid hme TR af Save A Cancel Figure 3 4 1 www yeastar com Page 4 7 H Ze Yeastar MyPBX SOHO User Manual 3 4 2 Queues Call Queues give users i e call centers an efficient means to have their calls answered in the order they were received to deliver top tier customer service Call queues allow calls to be sequenced to one or more agents Note Dial Queue number to log in or Queue number Sr to log out the queue For example if the queue number is 680 then agent can dial 680 to log in or 680 to log out 1 General Queue Name A name for the Queue Queue Number Use this number to dial into the queue or transfer callers to this number to put them into the queue Queue Password You can require agents to enter a password before they can login to this queue Queue Agent Timeout The number of seconds an agent s phone can ring before we consider it a timeout Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out 0 for unlimited Queue Ring Strategy This option sets the Ringing Strategy for this Queue The options are RingAll Ring All available Agents simultaneously until one answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Remembers where it left off in the last ring pass
16. LOT 2 V Voc erned Foia Me d Mr freet Traneter To When Busy Cei Warr Der bei Mater Enmen amer ouv y ue cent Capot 2001 Veastar Zecteckagr Co Lect AS Riges Bregtzet Figure 4 6 www yeastar com Page 106 D Ze Yeastar MyPBX SOHO User Manual 5 Access CDR CDR MyPBX Recording Interface Users may access CDR to research call logs Username cdr Password password 5 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status communication type MyPBX Cai lope Sean Cornea Se Der d Moy 2013 Erei Dee 10 New 2017 hee piwe Tesi a Dages Mary Quse U Den op z Corrects Tye ai S d H x Show 1 5 Total 4 View 2 e Heran ss Ss sie Mit 1 4 te MENER ss ed m K Qara Wto a 4 MERRE Weave Le Bise MDW up gg GEMI E H WAN W K Gees PA 1 13 DP GA St tE t Ms ARRED rives Kess nountiwat a Min i D te AMESVER vewew x vr sbaemgegg hem Aap 1 t Cheese Figure 5 1 5 2 Password Settings Change the password for cdr user Emer Oki Fiica Enbar Hia Fosteug Retype Mes Pines pene af Save Figure 5 2 www yeastar com Page 10 7 Ze Yeastar MyPBX SOHO User Manual 6 Use MyPBX WS Normal 6 1 Make outbound call To make
17. 192 168 5 100 255 255 255 255 means only the device whose IP address is 192 168 5 100 is allowed to register this extension number e g 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is allowed to register this extension number 10 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobility phone you will hear a dial tone MyPBX will recognize your call as a call from an extension You can dial other extension numbers Your caller ID will be the number of your extension and dial out using all outbound route that your extension can use on MyPBX Mobility Extension Number Don t forget to add the dial patterns of the outbound route at the beginning of your mobile phone number when you fill in the mobility extension number filed E g if you want to set 15960XXXXXX as mobile extension and the dial pattern of the outbound route is 9 you should set 915960XXXXXxX here Note If callback is enabled on the inbound route the mobility extension function of this inbound route will be disabled 11 Call Duration Settings Setup the max cull duration for every call of this extension but it s only valid for outbound calls And if enter OU or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be
18. 2 Agents This selection shows all users Selecting a user here makes them a agent of the current queue 3 Caller Position Announcements Announce Position www yeastar com Page 48 8 Ze Yeastar MyPBX SOHO User Manual Announce position of caller in the queue Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer Either yes or no hold time will not be announced if lt 1 minute Frequency How often to announce queue position and estimated hold time Note 0 seconds means disable the announcement 4 Periodic Announcements Prompt Select a prompt file to play periodically Frequency How often to announce a prompt to the caller 5 Events If a caller presses the key while waiting in the queue this setting selects which action should process the key press 6 Failover Destination Defines the failover action A failover occurs after the user reach the Queue max wait time 7 Others Music On Hold Select the Music on Hold Class for this Queue Leave When Empty This option controls whether callers already on hold are forced out of a queue that has no agents There are two options Yes Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has no agents There are two options Yes Cal
19. 2 MyPBX Back Side Picture 2 System set up 2 1 Connection Drawing 601 2 602 45 EE E Normal IP Soft Figure 2 1 2 2 Connecting Ethernet Line MyPBX provides two 10 100M Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected www yeastar com Page e Yeastar MyPBX SOHO User Manual 2 3 Supplying Power MyPBX utilizes the high performance switch power supply which supplies the required power for the unit AC Input 100 240V DC Output 12V 1A Please follow the steps below to connect the MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100VAC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly www yeastar com Page 8 D Ze Yeastar MyPBX SOHO User Manual 3 Managing MyPBX 3 1 Administrator Login From your web browser input the IP address of the MyPBX server If this is the first time you are configuring MyPBX please use the default settings below IP Address http 192 168 5 150 Note MyPBX suppo
20. 755 755 TK x a a ACCEPT Voll T rath une 1905 14 GPSS 255 255 255 a S050 5060 x a a ACCEPT Qemretett TTP TCR 195 5 14 GOSS 255 255 25 0 a0 gt FJ ACCEPT Rente SSH TOP 190 5 LOOGE 255 2S5 255 W200 y Auto Dolens Nu Auto Dedenen Raiss Defined IP Jochie Bars Ho Auto Black IP Address l Other Settings Figure 4 11 5 Alert Settings After enabling alert settings if the device is attacked the system will notify users the alert via call or e mail The attack modes include IP attack and Web Login 5 1 IPATTACK When the system is attacked by some IP addresses the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Prompt default Note If there s outbound number to notify the number should be fit with the dial pattern of outbound route E mail Notification Settings www yeastar com Page 127 3 e Yeastar E mail Notification Yes To alert yeastar com Subject IPAttack IPATTACK MyPBX SOHO User Manual Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60 5 Prompt defaut Custom Prompts E mail Notification Settings E mail Notification Yes To alert yeastar com
21. Busness How Feature Codes BP Setings Volcemad Settings Figure 3 6 1 3 6 2 Static Route MyPBX will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for MyPBX to force it goes out through different gateway when access to different internet The default gateway priority of MyPBX from high to low is OpenVPN gt WAN port gt LAN port 1 Route table The current route rules of MyPBX Destination The destination network to be accessed to by MyPBX Subnet Mask Specify the destination network portion Gateway Which gateway MyPBX will go through when access to the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is www yeastar com Page 84 Ze Yeastar MyPBX SOHO User Manual Interface Define which internet port to go through 2 Static Route Rules You can add new static route rules here P Static Route Seninge 192 158 4 0 255 255 7540 0000 0 LAN 278000 224 090 000p 0 LAN 0000 0600 192 4H 51 0 LAN Destro SJ Zcfeet Mist Getemay Metne W Wietece Lan e Wo Sastic Routes Defined Figure 3 6 2 3 6 3 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the
22. IER M Yy PBX Embedded Hydrid IP PAX for Small Dusmesses b Manage BDiechiists Status Mandt R Figure 3 4 6 3 4 6 1 Create Blacklist Click New Blacklist to create a new number blacklist i Create New Blacklist Blacklist Number Type Inbound w Save x Cancel Figure 3 4 6 1 Blacklist number Enter the number you would like to block Type The number blocked for incoming or outgoing calls or both www yeastar com Page 60 e Yeastar MyPBX SOHO User Manual 3 5 Internal Settings 3 5 1 Options 1 General Ring Timeout Number of seconds to ring a device before handling the call as per the extension s Follow Me settings Default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of O disables the timeout Default value is 6000s Maximum concurrent calls Maximum concurrent calls limits Default value 0 means no limit Music on hold Used to set hold music for the system Tone Region Please select your country or nearest neighboring country to enable the default dial tone busy tone and ring tone for your region Note please reboot the system to take it effect HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take it effect ESO Mode FXO port s operation mode Distinctive Caller ID When incoming calls are routed from ring group queue IVR the ca
23. Other Settings Disable Ping Figure 4 9 Step 10 The Configuration of firewall settings is completed See as below figure www yeastar com Page 125 Ze Yeastar MyPBX SOHO User Manual Protoni Locallietwork 192 168 5 0255 255 254 0 105535 RemoteExtension 110 111 132 6255 255 255 254 166535 VolPTrunk 190 5 14 6256 256 266 265 5060 5060 RemoteHTTP cP 110 6 14 6255 255 256 255 80 80 Heroes 410 5 14 G 266 256 256 255 3022 8022 No Auto Defense Rules Defined b Other Settings l WZ Disable Ping wW S Drop All Figure 4 10 Step 11 Define the authorized data transmitting rate and drop all other unauthorized hosts Note If we setup IP blacklist rules here those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined But as soon as the transmitting beyond the define rate the IP will be added into blacklist automatically This is useful for remote extension who is using dynamic IP address Remove all the IP blacklist rules if you don t allowed any other unauthorized hosts access MyPBX See as below figure Note If drop all is not enabled please don t remove the IP blacklist rules in case the system security hole www yeastar com Page 126 Ze Yeastar MyPBX SOHO User Manual Foewal hes slatted aucceentully 34 ACCEPT Locatnetaeart BOTH 192 160 4 G245 244 24 0 t 614 EK ACCEPT RamarwExtonsien 50TH 190 01 132 97255 255
24. Ringe war Ringl way Ringl G Au Carce Figure F 1 MyPBX web interface Inbound Routes gt Edit Inbound Route fill in the Internal Ringer Text on Distinctive Ringtone www yeastar com Page 139 Yeastar MyPBX SOHO User Manual e d Edit Inbound Route allin General Route Narre DID Number E Extension Caller ID Number 2 Distinctive Ringtone family Member Trunks Available Trunks Selected patmi FRC yvoipproviderl SIP 189 SP3 Ha Ali LY bE Figure F 2 Steps Finish www yeastar com Page 140 e Yeastar MyPBX SOHO User Manual APPENDIX G How to Use DID Direct inward dialing DID also called direct dial in DDI in Europe and Oceania is a feature offered by telephone companies for use with their customers private branch exchange PBX systems In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk MyPBX support DID you can configure DID in inbound route Related settings DID Number Extension Destination K Add Inbound Eoute General Route Hame BEI Extensi orn T i Caller ID Number Distinctive Ringtone A Member Trunks Available Trunks Selected pstaa FXO A petrt FAO 408 SIF 101 SIF voipprovi der SIF
25. S A Tzgain 40 Le Mobility Extension C Enable Mobility Extenzion Mobility Extension Number BN Spy settings Allow Being Spied Spy Modes E a Call Duration Setting Max Call Duration z nf Save HM Cancel Figure 3 3 1 1 www yeastar com Page 16 e Yeastar MyPBX SOHO User Manual 3 3 1 2 VOIP Extension A VOIP extension is an SIP Account that allows an IP Phone or an IP Soft Phone client to register on MyPBX 1 Add VOIP Extension Go to Extensions gt VOIP Extensions gt Create New Extension 1 General Type Extension type SIP SIP The extension sends and receives calls using the VoIP protocol SIP Extension The numbered extension i e 1234 that will be associated with this particular User Phone Password The password for this extension Ex 12t3f6 Name A character based name for this user EX Bob Jones Caller ID The Caller ID will be used when this user calls another internal extension 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN The voicemail Password for this extension i e 1234 3 Mail Setting This option defines whether or not voicemails or faxes are sent to an Email Address as attachment Enable Send Voicemail Once enabled the voicemail will be sent to email as an attachment Email Address Email address used to receive the voicemail
26. Signaling Signaling method BRI CPE ISDN BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point BRI NET ISDN BRI in NET mode and Point to Point BRI NET PTMP ISDN BRI in NET mode and Point to multi Point Switch Type National National ISDN type2 common in the US nil National ISDN type 1 dmsi100 Nortel DMS100 4ess AT amp T 4ESS www yeastar com Page 25 e Yeastar MyPBX SOHO User Manual 5ess Lucent 5ESS euroisdn EuroISDN qsig D channel signaling protocol at Q reference point for PBX networking PRI Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Reset interval Sets the time in seconds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeg in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Local Dial Plan Sets an option required for some rare switches that require a dial
27. an outbound call we need to add trunk first There are five types of VoIP Trunk Analog Trunk FXO ports of MyPBX connected to a local PSTN BRI Trunk BRI ports of MyPBX connected to a local PSTN VoIP Trunk Connected to remote VOIP service server Service Provider Connected to service provider server What are FXO and FXS FXS Foreign exchange Station is an interface which drives an analog telephone or FAX machine FXS interfaces deliver power provide ringing and use FXO signaling FXS interfaces are what allow you to hook telephones and other analog devices to your PBX FXO Foreign exchange Office is an interface that connects to a phone line to supply your PBX with access to a public telephone network FXO interfaces use FXS signaling FXO interfaces allow you to connect your PBX to real analog phone lines www yeastar com Page 108 e Yeastar MyPBX SOHO User Manual 6 1 1 Sample Routing via PSTN Trunk Let s route all inside extensions through an analog trunk by dialing 9 In Outbound Routes add a new outbound route as below Edit Outbound Eoute pstnonut Route Hamel pstnout Dial Pattern 9 Strip 1 digits from front Prepend these digits before dialing Fassword Rrmemory Hunt Le Member Extensions Available Fxtensions Selected 300 SIF 301 SIF 302 SIF 303 SIF I 304 SIF 305 SIF 306 SIF 307 SIF I Member Trunks Available Trunks Selected 406 SIF petna FXO 101 G
28. connection More Cisco SYSTEMS Login MyPBX web interface System Settings gt DHCP Server gt Enable DHCP Server www yeastar com Page 135 9 Yeastar MyPBX SOHO User Manual DL E Server DHCP is not running Enable Router 192 168 5 1 Subnet Mask 255 255 255 0 Frimary IHS 192 165 5 1 Secondary DHS Allow IF Address From 192 168 5 200 To 192 166 5 454 TFTF Server 192 169 5 163 HIE Server Figure E 2 Step3 Configure phones on MyPBX auto provision page 1 Login MyPBX web interface Basic gt Auto Provision gt Create New Phone P Phone Provisioning Phone Provisioning l General Settings for Tealink l General Settings for Aastra t Phone Book t Configured Phone aaa Phone Phone Add Bulk Phones Configure the Selected Phones Milelete the Selected Phones E Ip BAC Address Banufacturer Phone Type Hame Fxtension Enabled Figure E 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Line Extension Label Line active for the phone www yeastar com Page 136 D Ze Yeastar MyPBX SOHO User Manual Add Phone General Enabled HewConfizW MAC Address 00156511159E Name Sandy Manufacturer Phone Type Call Waiting Key As Send Auto Redial Auto Answer Phone Book Line Extension 300 Label 300 Line Active Y Tr 300 fe v Audio Codec CH As General 6 Custom
29. numbered extension i e 1234 that will be associated with this particular User Phone Port The extension correspond port Name A character based name for this user i e Bob Jones Caller ID The Caller ID CID string will be used when this user calls another internal user www yeastar com Page 12 e Yeastar MyPBX SOHO User Manual 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN Voicemail Password for this extension i e 1234 3 Mail Setting Enable Send Voicemail Once enabled the voicemail will be sent to the below email address as an attachment Send Voicemail to Email Address This option defines whether or not voicemails Fax is sent to the Email address as an attachment Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature 4 Flash Hook Flash Detection Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event If a second event occurs in less time than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000 ms and it can be configured in 1ms increments 5 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other ex
30. on o Ei http s 192 108 5 Irrel 1000 MyPBX amr zena de EEN Wear Jt caiam tonusi Cat Conteot NR Queues Custom Prompts Roy Qrunt hound Routes Dieckbet bother iad Saga Opoons Busness Howe Feature Codes EIF 3etirgs Volcamal Settings Figure 3 4 4 3 4 4 1 Create Ring Group Click New Ring Group to enter into the Manage Ring Groups page 1 General Ring Group Name This option defines a name for this group i e Sales Ring Group Name is a label to help you identify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The options are as follows 1 Ring All Simultaneously Ring all available Extensions simultaneously 2 Ring Sequentially Ring each extension in the group one at a time Seconds to ring each member www yeastar com Page 53 e Yeastar MyPBX SOHO User Manual 1 If the strategy is Ring All Simultaneously it means set the number of seconds to ring this group before routing the call according to the Destination if No Answer settings 2 If the strategy is Ring Sequentially it means set the number of seconds to ring a single extension before moving onto the next one 2 Ring Group Members An extension can be made a member of this ring group by moving it into the Selected box 3 Destin
31. that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID set in the VOIP trunk screen Please note that not all the service providers support this feature Contact your service provider for more information Outbound Proxy Server A proxy that receives requests from a client even though it may not be the server resolved by the Request URI www yeastar com Page 29 e Yeastar MyPBX SOHO User Manual Codecs Define the codec for this sip trunk and its priority Note codec can only display when edit it itis edited after creating the trunk Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Enable SRTP Define if SRTP is enabled for this trunk Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 2 DOD Setting DOD Direct Outward Dialing Number Associated Extension The extension make call o
32. the Express Setup process Note Auto Provision functions fully test with these models Yealink T12 T18 T20 T22 T26 T28 T32 T38 VP530 VP 2009 Snom 300 320 360 370 Polycom IP 6000 IP 7000 IP 32X IP33X IP430 1P450 IP550 IP560 VVX1500 Cisco IP7940 IP7960 Aastra 480i 480i CT 6757i1 6757i CT 6737i Grandstream GXP1450 GXP2100 GXP2110 GXP2120 Escene ES220 ES320 ES330 ES410 ES620 Fanvil C56 C58 C60 C62 www yeastar com Page 36 Ze Yeastar MyPBX SOHO User Manual News When provisioning Yealink and Snom IP phone MyPBX is not needed to be set as the only DHCP server any more Figure 3 3 4 3 3 4 1 General Settings for Yealink In this page you can configure it before provisioning Yealink IP phones including the items like general preferences codecs remote phone book and firmware upgrade Note if firmware download server is enabled IP phone will update the firmware automatically according the version and server you have configured during the provision process www yeastar com Page 37 Ze Yeastar MyPBX SOHO User Manual eee m eas i d DE URL Astomatic Cestom Auts Codec For 112 718 120 122 176 128 132 138 Lmsp e Codecs Enable Codece BS Sak J I Audis Codec For VPSI0 and VP 2008 a a m ia Video Codec For VPSI0 and VP 2003 Disable Codecs Enable Codecs r dr en aa Enge Oase TI Fittecare Marte TIG Finmar Name T20 Fumsege Name 122 Fuma
33. the web GUI Select System Settings gt Change Password Change Password Change Password User admin bi Enter Old Password Enter New Password Retype New Password Figurel 2 2 Disable SSH on LAN Settings Page 2 1 Disable SSH Select LAN Settings gt Enable SSH If external debugging isn t required please select No www yeastar com Page 116 Be 9 Yeastar MyPBX SOHO User Manual DHCP No Hostname MyPBX IP Address 192 168 4 151 Subnet Mask 255 255 254 0 Gateway 19216851 Primary ONS 192 168 5 1 Secondary DNS IP Address2 Subnet Maske Figure 2 1 2 2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX 1 Login via putty exe EX But Tt Configuration Categor E Session H Logging G Terminal o b Keyboard Bell H Features window Appearance H Behaviour Translation Selection Colours Connection H Data n Proxy Telnet H Alogin H SSH Serial Basic options for your PuTTY session Specihy the destination you want to connect to Host Mame Tor IP address Port 1592 168 5 133 ole Connection type O Raw O Telnet Alogin COISSH Serial Load sawe or delete a shored session Saved Sessions Default Settings Close window on exit CC Always O Never Only on clean exit Figure 2 2 2 The default username is root and the default password is ys123456 www yeastar com Page 117
34. valid for internal calls www yeastar com Page 20 D Ze Yeastar MyPBX SOHO User Manual Edit Extension 300 General Type ae LJ 300 Password pincedes Nane Caller m AU ED Enable Voicemail las Voicemail Access PIN 20 S00 Mail Aettupng Enable Send eaten aes Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings l have been properly configured before using this feature Follow met Always Voicemail Follow me Wo anewer Transfer to O Number When Busy Other Options Call Waiting pup User Web Interface Ring Out 30 Spy Settings Allow Being Spied Spy Modes z l Optional Settings A VoIP Settings HAT Qualify Transport DTMF Mode SIE Register Remotely Permitted IF address Subnet mask 2 Permitted IF address Subnet mask 3 E PE E Permitted ID address Subnet mask 4 Mobility Extension Enable Mobility Extension Mobility Extengion Number amp Call Duration Setting Max Call Duration z IF Restriction Enable IP Resetedent i Permitted IP address Subnet mask 1 af Save AS Cancel Figure 3 3 1 2 www yeastar com Page 21 8 Ze Yeastar MyPBX SOHO User Manual 2 Add Multiple Extensions Go to Extensions gt VOIP Extensions gt Add Multiple Extensions 1 Choose the number of extensions that you would like to create 2 Choose the type o
35. when an invalid PIN is entered 2 PIN User MyPBX can store a number of PIN Users PIN Users may be used to keep track of calls in relation to particular activities or clients They can also be used to keep track of calls by particular users or sets of users e When a PIN is entered while making a call or during a call that PIN is included in the call records output by the system e PIN entered are checked against those stored by the system If an invalid PIN is entered the PIN is requested again e The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number e The system administrator can also configure you to have to enter a PIN before making any external call Name A character based name for this PIN list i e YeastarPIN PIN List Enter a list of one or more PINs One PIN per line Available Outbound Routes The outbound routes which can be used by the pin user www yeastar com Page 80 9 Yeastar MyPBX SOHO User Manual 3 MyPH X l Hii Py I PONY tnt S iii D QH fee Petes Jus iji Q Q vi D 7 A Seet fyrra O hisas E tte 222160 8 Delo 1000 M y PBX Embedded ed IP PBX for Sma Businesses gt PIN Uses Setings Vain Mew DHA Access Code een Prompt Foe Entry pausa arty Primgt For Entry Fadere gece zer Vv we x A a Figure 3 5 10 3 5 11 Speed Dial Settings 1 Options
36. 50 Pamay ONS 197 168451 Secondary ONS Allow IP Address From 192 168 42 T D 197 1685 254 TFTP Server ttp 192 1684 141 NTP Server Figure 3 6 4 3 6 5 VLAN Settings A VLAN Virtual LAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations 1 VLAN Over Lan NO 1 Click the NO 1 you can edit the first VLAN over Lan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan www yeastar com Page 89 D Ze Yeastar MyPBX SOHO User Manual VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan NO Click the NO 2 you can edit the first VLAN over Lan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan RUE uabeddvd Hybrid PPOX her TET Ge gk yo Fowwtes Tock Heb Om 1B OQ poset Pert G Le Lates B hipija 168 4 1a fegyWebOsIr 1000 M vyPBX Embedded Mydrid P FHX for Small Husmesses E VLAN Settings WOI VLAN Number VLAN IP Adiitease VLAN Suteat Masi Dabul GateWay nO WLAN Murmmiber VLAN IP A
37. 55 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address www yeastar com Page 86 e Yeastar MyPBX SOHO User Manual The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access New firewall rule Name Description Protocol Port 0 pe MAC aadress Action wf Save SW Cancel Figure 3 6 3 1 3 Auto Defense Port Auto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connection to port 8022 can be handled per minute the eleventh connection will be refused directly New auto defense rule Porta 0 Protocol Rate i wf Save 3 Cancel Figure 3 6 3 2 www yeastar com Page 87 e Yeastar MyPBX SOHO User Manual 4 IP Blacklist You can set some packets accept speed rules here When a IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically a New Rule Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval Time interval The time interval t
38. 68 5 0 255 255 255 0 Action Accept www yeastar com Page 120 H Ze Yeastar MyPBX SOHO User Manual Edit Firewall Rule Name LocalNetwork Description 9 Accept_any_local_hosts Protocol BOTH Pot 1 65535 IPO 192 168 5 0 255 255 255 0 MAC Address D i Action Accept e uf Save SM Cancel Figure 4 1 Step 3 Create common rules to accept remote extensions or remote administrators if you use SIP trunk please accept the provider s host as well Note If there are no remote extensions the rule is not required 1 Set up the firewall rule to allow the public IP address of remote extensions to access MyPBX server e g 110 111 132 6 the configurations could be as below Name Remote Extension Protocol BOTH Port 1 65535 IP 110 111 132 6 255 255 255 255 Action Accept Add Firewall Rule Name RemoteExtension Description cp Protocol Pot 1 165535 P 110 111 132 6 255 255 255 255 MAC Address bi Action wv Save Cancel Figure 4 2 www yeastar com Page 121 e Yeastar MyPBX SOHO User Manual Step 4 Configure auto blacklist rules Auto blacklist rules the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceed the rule you configured 1 Add two auto blacklist rules for port 5060 Rule No 1 Port 5060 Protocol UDP IP Packets 120 Time Interval 60 seconds Add Auto Blacklist Rules Pot 5060
39. 89 www yeastar com Page 62 Yeastar MyPBX SOHO User Manual ay Twos Af Uu MAL Ca Outes O CO Hessen Coecerert sis CG Mis On Hs weg s Toro Aspa U i a HTP Tet Sei 21 FOO Wade Pec Dirce Ce Do je gt Ponpa Ve Fun m gt kwani Prove Norther HerrggA By Lire Perg U Dal Faire Purg U Jee Siena S00 m 616 ar p ift Vee Prue egen Aaj Gump geren ai to H29 om Corterstres Pegs Dawo Pa hel Safe ga AR Ceersrem m a wm 679 Mh Ube Saba ge Reped Cut wx eee CR pet Peres Pepo Gap Edomia 9 pm Ho Cotes Etemon A4 wm Ho Chee Cetera AN to Hau H Figure 3 5 1 3 5 23 5 2 Business Hours 1 General Enable or Disable Business Hours 2 Others Enable Office Closed Timing By dialing 81 81 is default on an extension will force the office time closed for the device whatever the general setting is Enable Office Timing By dialing 82 82 is default on an extension will force the office time enalbed for the device whatever the general setting is Disable Office closed timing By dialing 081 081 is default on an extension will disable the Office Timing or Office Closed Timing 3 Business Days You can setup the business hours here 4 Holidays You can setup the holidays here If a time period is configured as both Holidays and office hours it will be treated as Holidays www yeastar com Page 63 D Ze Yeastar MyPBX SOHO User Manual gt Bysiness Houn rabie Bisness Hars gt Disstie Dra
40. Disable Codecs Enable Codecs af Save MCancel Figure E 4 Step4 Turn on the power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enable so you can Skip this step to step 5 If the DHCP is disable please follow below step to enable it e g Yealink s IP Phone 1 Login IP phone s web page 2 Enable DHCP www yeastar com Page 137 D o Yeastar MyPBX SOHO User Manual Step5 Finish www yeastar com OTE peor The dve w acre its P Pu Me i i gt ul j i 8 Page 138 Be 9 Yeastar MyPBX SOHO User Manual APPENDIX F How do I configure distinctive ring tones Stepi On your IP phone navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family e g Yealink s IP phone Yealink D Step2 Configure the Distinctive Ringtone on MyPBX Internal Rripa T Interna Finger Toxt Internal prepa Fie internal Pre Text internal ainga Fie Interna Anger Text Interna Sta Fie Internal Anger Text Internal Ringer Fie Interna Anga Text Interna Finger Ale internal br Tent Internal Ringer Fle Internal Pager Text Internal Finger Fie Interred Fre Text Internal Pinger Fie Confem r wav RY wav Rings ww Ring wav
41. EIF pstn FXO woipprovi der SIF 192 168 5 162sps FS 192 168 5 165sps PS 192 168 5 168sps EFS w Save HCancel Figure 6 1 As we can see from the outbound route of pstnout all phone numbers starting with 9 will have their first digit stripped off digit 9 and will be sent to the PSTN port 1 2 After we have configured the above we can dial 9 local number to dial out via a PSTN line Note Setting number prefix to wild card X and setting Strip to O digits from www yeastar com Page 109 By Ze Yeastar MyPBX SOHO User Manual the front will allow all calls to go through this outbound route 6 1 2 Sample Routing via VoIP Trunk Let s configure all inside extensions to dial OU through the VoIP Trunk 1 Add VoIP service provider Before we do add this please make sure you have a VoIP Trunk account Trunks gt VoIP Trunk gt SIP Trunk Enter your account information on this page and click Save Add olIP trunk Type SIF Provider Hame voipprovi der Hostname IF voip 6699 org Domain voip 6699 org User Hame 16665665 Authorization Hame 16885005 Fassword From User 160650605 Online Humber Maxim m Channels Caller ID IC Enable Outbound Proxy Server Transport UDP e Qualify DTMF Mode rfc2633 HOD Settings Associated Spi t Add DOD Extension W Save MCancel Figure 6 2 www yeastar com Page 110 e Yeastar My
42. Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria In order to ensure the safe operation of the system we suggest to enable and configure firewall More detailed configuration and other safety related configuration please refer to APPENDIX B MyPBX Security Configuration Guide www yeastar com Page 85 e Yeastar MyPBX SOHO User Manual ad Enable Caprsaai Firwwall hes started succesetuly Common Rubee Mo Cueunon Rubee Defined No Auto Dedense Rules Defined IP Mitac bist Maan Lon d 20 VEn ox 022 ma Utha x Other Senings Disatte Ping r UMi Figure 3 6 3 1 Enable Firewall Enable the firewall to protect the device You should reboot the device to let the firewall run successfully 2 Common Rules Name A name for this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for IP 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for IP 216 207 245 47 Ex 192 168 5 0 2
43. Manual Enable Do Not Disturb Users may enable do not disturb by calling 75 on their phone 75 is default setting Disable Do Not Disturb Users may disable do not disturb by calling 075 on their phone 075 is default setting P Femme Coden One Touch Recent Check Extension Vo kmg 7 Vocemal Man Menu W Alterded Tranate Attended Transi Treo U Bird Trote F Call Pacug D Evere Pickup gt tweercom 4 Normal Spy Y Whisper Spy gt Gage So Call Peuting eee de Cat Parioeg Estonsion 19030 used to pork calls Memoer of secande a cali can te parked tor AP F Reset to Dinta Enable Forward At Cale Owable Forward All Calis Enable Forwad When Busy Oveatte Formard When Busy Enable Forward No Anuwar T Orate Faremi No Angare Parwaed to Number Forward to Voicemail Enatde De Hat Distu Dnmgg e Do Not Drepp Figure 3 5 3 3 5 4 SIP Settings 1 General UDP Port Port use for sip registrations Default is 5060 TCP Port Port use for sip registrations Default is 5060 TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range RTP Port End www yeastar com o s Page 67 e Yeastar MyPBX SOHO User Manual End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP regist
44. PBX SOHO User Manual 2 Add Outbound Routes As we can see from the Outbound Route of voipout all phone numbers starting with O will have their first digit stripped off digit 0 and will be sent to the SIP Trunk Add Outbound Koute Route Name soi Dout Dial Pattern O Strip 1 digits from front Prepend these digits before dialing Password Rrmemoary Hunt Le Member Extensions Available Extensions Selected 300 SIF 3 301 SIF 302 SIF I 303 SIF I 304 SIF I 305 SIF I 306 SIF I 307 SIF I Member Trunks Available Trunks Selected pstn3 FXO 405 SIF J pstnd FXO 101 EIF 192 168 5 162sps SPS 192 168 5 165sps PS 192 168 5 168sps EPS w Save MCancel Figure 6 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and any number starting with O will be routed to the SIP Trunk www yeastar com Page 111 D e Yeastar MyPBX SOHO User Manual 6 2 Incoming call 6 2 1 Sample Routing to an IVR Let s configure an incoming call to route to the IVR In the IVR itself let s configure digit O to route the call to extension 500 and digit 1 to route the call to extension 501 Add IVR To add a new IVR go to IVR gt Create New IVR Edit IYE welcome Number 3 660 Name W welome Prompt 53 defaut Custom IVR Prompts Flay times 3 sl waan 3 zl kW Allow Dialing Other Extensions EeyPress Events Ke
45. PPENDIX D How to Configure NAT setting When MyPBX is behind a NAT firewall you need to configure NAT setting on MyPBX if you want to use a remote extension Please follow section 1 or 2 below depending on your network configuration 1 If MyPBX is connected to a local network you must set up port forwarding on your router Specifically you must map port 5060 default SIP port and port 10001 10200 default RTP port range as UDP ports Next go to the MyPBX web interface and configure the SIP settings according to Figure C 1 External IP Address your router s public IP address External Host your router s domain External Refresh Interval 20 seconds Local Network Identification 192 168 5 0 255 255 255 0 change this according to your network configuration NAT mode Yes Allow RTP Reinvite No www yeastar com Page 132 D Ze Yeastar MyPBX SOHO User Manual Note Configuration of this section is only required when using remote extensions Enable STUN D STUN Address o TUN Port External IP Address External Hoste yeastar 3322 org External Refresh Interval 20 Local Network Identification 192 166 5 0 255 25 NAT Mode amp ups Allow RTP Reinvitel yes Figure D 1 Assuming that your router s host address is yeastar3322 org your local network is from 192 168 5 1 192 168 5 254 and the subnet Mask is 255 255 255 0 the MyPBX network settings should configured like Figure C 2 DHCP fe Enet
46. Protocol IP Dacketeb 120 Time Interval 60 seconds Figure 4 3 Rule No 2 Port 5060 Protocol UDP IP Packets 40 Time Interval 2 seconds Add Auto Blacklist Rules Pot 5060 Protocol i IP Packets 40 Time Interval 2 seconds wf Save A Cancel Figure 4 4 2 Add an auto blacklist rule for Port 8022 Rule No 3 Port 8022 Protocol TCP IP Packets 5 Time Interval 60 seconds www yeastar com Page 122 e Yeastar MyPBX SOHO User Manual Add Auto Blacklist Rules Pot 8022 Frotocol IP Packets 5 Time Interval 60 seconds af Save A Cancel Figure 4 5 Step 5 Add a Firewall Rule for VoIP trunk registration Note If there is no VoIP trunk this rule is not required And if the RTP IP address of VoIP trunk and Registration IP address of the VoIP trunk are different we need create a rule to accept the RTP IP address too Add a rule to accept the IP address of the VoIP trunk to access MyPBX server For example If the IP address of the VoIP trunk is 110 5 14 6 Protocol is UDP and Port is 5060 the configuration could be as below Name VoIPTrunk Protocol UDP Port 5060 5060 IP 110 5 14 6 255 255 255 255 Action Accept Add Firewall Rule Hameb VolPTrunk Description d Protocol U Pot i P 1105 146 i Aa 755 255 MAC Address Action wf Save A Cancel Figure 4 6 www yeastar com Page 123 By Ze Yeastar MyPBX SOHO User Manual
47. Subject PAttack Ve pbx hostname HOSTNAME attack source ip address SOURCEIP attack dest mac DESTMAC attack source port DESTPORT attack source protocol S PROTOCOL attack occurred DATETIME wW Save Cancel Figure 5 1 5 2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack the system will limit the IP login within 10 minutes and notify the user Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s www yeastar com Page 128 Ze Yeastar MyPBX SOHO User Manual Prompt default Note If there s outbound number to notify the number should be fit with the dial pattern of outbound route E mail Notification Settings E mail Notification Yes To alert yeastar com Subject WebLogin Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval en Frompt Custom Prompts E mail Notification Settings E mail Notification ves T alert yeastar com Subject WebLogin pbx hostname HOSTNAME login ip address SOURCEIP login username USERNAME login occurred DATETIME wf Save SW Cancel Figure 5 2 www yeastar com Page 129 e Yeastar MyPBX SOHO User Manual APPENDIX C How to Configure A
48. The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows
49. The prefix of speed dial The prefix should be dialed before the speed dial number Default is 99 2 Add new speed dial Source Number The speed dial number Destination Number The number you want to call e g The source number is 123 The destination number is 5503305 The prefix number is 99 You can use an extension with any type to dial 99123 then it will call to number 5503305 Note Don t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk www yeastar com Page 81 9 Yeastar MyPBX SOHO User Manual T Mpy Habeddvod Hybrid PPIX for wii tesinesses Micreset torm pior Ge i yw Favorites Top Hen Om O nd Pr frre O O SG Agrees http iita 103 5 Aira Wat 000 MyPBX Embedded Hybrid P PHX for Smal Husmesses Wa Speed Dial Defined tonusi Cat Contra The prefix of apeed dial toa esi y Ze x seet Custom Prompts Ring Groupe hound Routes Figure 3 5 11 3 5 12 Music on Hold Prompts The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file Note The sound file format should be as follows GSM 6 10 8kHz Mono 1Kb s Alaw Ulaw 8kHz Mono 1Kb s PCM 8kHz Mono 16Kb s Upload Music on Hold Prompt The file size must not be larger than OM wav format gsm 6 10 6kHz Mono 1Kb s gt alaw
50. The subject of the alert email Email Content Text content support for predefined variables Variable names and corresponding instructions are as follows HOSTNAME Host name LOCALIP Local IP address SOURCEIP Attack source IP address DATETIME Occurred USERNAME User name CWEBLOGIN effective DESTMAC Attacks destination MAC CIPATTACK effective www yeastar com Page 98 Be g Yeastar DESTPORT PROTOCOL INTERFACE IPATTACK MyPBX SOHO User Manual Attacks destination Port number CIPATTACK effective Protocol type IPATTACK effective Network interface name CIPATTACK effective Phone Notification Settings Phone Notification Yes Number 500 81234 Attempts 3 e Interval 40 S Prompt defaut Custom Prompts E mail Notification Settings E mail Notification Yes Recipient s Name sandy yeastar com 1708 subject Ve pbx hostname HOSTNAME a attack source ip address 3 SOURCEIP attack dest mac DESTMAC attack source port DESTPORT attack source protocol PROTOCOL attack occurred DATETIME Figure 3 7 8 2 2 WEBLOGIN Web Login Alert Notification Enter the password incorrectly five times to login MyPBX Web interface will be as attack the system will limit the IP login within 10 minutes and notify the user www yeastar com Page 99 2 4 Yeastar MyPBX SOHO User Manual WEBLOGIN Phone Notiication Settings Phone Notification Yes e Number 500 913003923337
51. Voicemail Users can check delete move and download voicemail files here MvPBX Lee ec al AA IA PEK tow Amah Duunessss Capot 2001 Veastar Zecteckagr Co Lect AS Riges Bregtzel www yeastar com Page 104 D Ze Yeastar MyPBX SOHO User Manual Figure 4 3 4 4 Record Users can play delete and download recorded files here MyPBX Call Recerdings Cooperate 2001 Veustar Tectecdagr Co Lei AB Migas Beegtzecl Figure 4 4 4 5 Voicemail Settings Voicemail password new voicemail box password Enter again to confirm confirm new voicemail box password Email Address Email address use to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature Enable Voicemail Check this box if the user should have a voicemail account Enable Send Voicemail Once enabled the voicemail or Faxex will be sent to email as an attachment www yeastar com Page 105 2 9 Yeastar MyPBX SOHO User Manual MvPBX L d dee al AA IA Pe tor Amah Nuurnessss Voto Pasewell eee Urip agents carte eee Emad Adress O natie orem O 7 Erop Sent vocem T y te tan Capot 2001 Veastar Zecteckagr Co Lect AS Riges Reseved Figure 4 5 4 6 Settings You can do some basic setting here Such as call forwarding DND Mobile Extension Number MvPBX Lee Ai Ac al Ai Ak I PER tov Anmah Ruse
52. Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed 2 Busy Detection Busy Detection Busy Detection is used to detect far end hang up or for detecting a busy signal Select Yes to turn this feature on Busy Count If Busy Detection is enabled it is also possible to specify how many busy tones to wait for before disconnecting the call The default is 4 but better results can be achieved if set to 6 or even 8 Remember the higher the number the more time will be required to release a channel A higher setting lowers the www yeastar com Page 23 e Yeastar MyPBX SOHO User Manual probability that you will encounter random hang ups Busy Interval The busy detection interval Busy Pattern If Busy Detection is enabled it is also possible to specify the cadence of your busy signal In many Countries it is 500 msec on 500 msec off Without Busy Pattern specified MyPBX will accept any regular sound silence pattern that repeats lt Busy Count gt times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silence which will further reduce the chance of a false positive disconnect Frequency Detection Used for Frequency Detection Enable detecting the busy signal frequency or not Busy Frequency If the Frequency Detection is enabled you must specify the local frequency Polarity Detection Conf
53. X SOHO User Manual Ee ER yw Fovomtes Toot ek O w S Vd ph Tros S 35 ET hipit 100 5 Baira WebOatri000 M yPBX Embedded Hybrid P PHX for Small fusinesses gt Reset and Reboot ons bound Cat Coniol MA Queues Custom Prompts Fong Groupe hound Routes Blackist Figure 3 7 6 3 7 7 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware More Information please click http www yeastar com download MyPBX SOHO MyPBX SOHO _ FirmwareU grade _en pdf Note 1 If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power www yeastar com Page 96 Ze Yeastar MyPBX SOHO User Manual Ge yw Fovortes Top Ge Gro si S DV pve Perot O YG Aoter B hiipii 108 4 ina egy WebOstr i000 M vyPBX Embedded Hybrid P PHX for Small fusmnesses gt Reset and Reboot ons bound Cat Coniol rn Queues Custom Prompts Fong Groupe hound Routes Blackbst tterna Serttonegs Options Busmess How Feature Cotes GIP Setirgs Figure 3 7 7 3 7 8 Alert Settings If the device is attacked the system will notify users the alert via call or E mail The attack mode include IP attack and Web Login More deta
54. aa A dE SE 2O22 SLAUIC ROW CC iere ee er eege ee 84 www yeastar com Page 2 Ze Yeastar MyPBX SOHO User Manual E UE 85 SOMONE SOLVER EE 89 EC gr e E sadeteormsesuaceradstaccesecsen 89 3 0 60 DDNS SEHIN EE 91 Bu YSE SCE INOS E 92 5 7 EE EE EE 92 3 7 2 Een eg Te e KEE 92 3 3 SYSCEM D ei e 93 3 4 4 Date and H In EE 94 3 7 9 DAC KUO and ROSTO E i ag anarect tag rae n aA E Ea 95 3 7 6 Reset ANd ReboOoo0t sssssssssssssssssnssssnssnnnssnsnennssrnnsssnnessnnssnenesnsnene 95 3 4 7 Firmware UDG AUG EEN 96 EC e d ln e EE 97 PORODI S ee Ee 100 Se DE er Be e 100 Ee OVSE M EI ee ee ee Aere 101 E SY E AITO E 101 Pt ACCESS NEE 103 DCC SSS GOR rrera eu denteacdunies mu teataciendundessueuateaceaundes E E E Ea 107 6 Use MyPBX Age ege deed de 108 6 1 Make outbound Call ccc REENEN eeeeeeseeeeeesennnaanneeenessesseeeaaees 108 6 1 1 Sample Routing via PSTN Trmunk cece cece e eee eeeeeeeeeeeeeeeeennes 109 6 1 2 Sample Routing Via VOIP Trupnk cece cece eee eee eeeeeeeeeeeeeeeeenees 110 C ANCOMMAG KEE 112 6 2 1 Sample Routing to an IVR E 112 PAP PEND IK A FAQ ege dee deed edd degen 114 APPENDIX B MyPBX Security Configuration Guide 115 1 Security Configuration for Web GUTE 115 1 1 Change the default access port for HTTP on Options page sasssssssses 115 1 2 Change the default password for the web GU 116 2 Disable SSH on LAN Settings Page cccccccccecccseeeeeseeneeneneeeeesessseeeaaees 116 24 Disable Sonesta sencaisnorer
55. act Only works with snom phone Email Input the email of this contact Only works with snom phone Birthday Input the birthday of this contact Only works with snom phone First Name Input the first name of this contact Only works with snom phone Family Name Input the family of this contact Only works with snom phone Office Number Input the office number here Mobile Number Input the mobile number here Home Number Input the home number here Sub Number Add sub number of this contact Only works with snom phone www yeastar com Page 40 4 Yeastar MyPBX SOHO User Manual Note Take some note of this contact Only works with snom phone Type None v Group None xi Nick Name Favorite No Organization Tiet Email Birthday Family First Name amp geren Name amp Office Number Mobile Number Home Number Sub Number Sub Name Sub Number tAdd Sub Motet w Save AS Cancel Figure 3 3 4 2 1 2 Upload Phonebook You can upload a phonebook before auto provision which will be provisioned to the IP phone when using auto provision feature to configure your IP phones The format of phonebook should be xml Note All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way www yeastar com Page 41 e Yeastar MyPBX SOHO User Manual 3 3 4 4 configure phone Let s take provisioning yealin
56. ation If No Answer When all members on this group fail to answer the call system will handle the call according to the selected destination New Ring Group Ring Group Name 6 1 Ring Group Number A7 Strategy P Ring all simultaneously seconds to ring each member RO Ring Group members d Available Extensions Selected Destination If Mo Answer End Call Extension voicemail IVR RingGroup Conference Room w Save AS Cancel Figure 3 4 4 1 Note the maximum amount of ring group is 16 Each group includes 20 members at most Destination www yeastar com Page 54 d Ze Yeastar MyPBX SOHO User Manual 3 4 5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours fe Edt yem Fovortes oot GQ L si L p Sach lt p Fawontes Lea Zb P ms s GB herp A7 168 5S 1a6fogywebOar 1000 Flasar E ensxez Trunks Outbound Routes Auto Prtrezun mbod Cat Control 2 IVR Queues Custo Promote Ring Groups tupur ns Ro jes Btackinnt hierna Settee Opbons Business Hours Feature Codes SP Betings Figure 3 4 5 3 4 5 1 Create Inbound Route Click New Inbound Route to enter to the Manage Inbound Routes page When an incoming call arrives the system will first check fax detection then Holidays at last Business Days 1 General Route Name A name for this inbound route Ex
57. aylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically Set Date amp Time Manually Server Time Sat Jun 30 5 3X2 55 2012 Time Zone TTT Daylight Saving Time Ova S H inbound Cap Costne we Automatically Synchronize With An Internet Time Server Queues NIP Sener pool r t org Custom Promges Ring Groups Set Dote amp Time Manually inbound Routes internal Settings Opbons Gessiness Hours Feahee Codes Figure 3 7 4 www yeastar com Page 94 D Ze Yeastar MyPBX SOHO User Manual 3 7 5 Backup and Restore TMPO feebeddod Hybrid PPBX for Ge gk yo Fovwwites Tos Heb Om Oo x BQ poset Pert G Ze Apres tp if ORT ERT GE Lim Of Previews Configuration Backups t bsckup Aitimai 1318 201tmayi tar Wiad May 1101 59 41 2011 Ceman Sent interna Settings Options Busness How Feature Cotes SP Setings Volcemad Settings DISA Confeetemcina O Dong Figure 3 7 5 3 7 6 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system www yeastar com Page 95 D Ze Yeastar MyPB
58. call recording filas COR flea created before the confiquread days will ba moved to the Net Dlsk i M et Digk opnz Step 2 Input the Net Disk properties Net Disk Host 192 166 5222 Net Olsk Share Name share Net Disk Access Username NetDisk Access Password Move files created before days ago DAVE AS Cancel Step 3 Save Net Disk settings Step 4 Make sure the settings are successfully completed Figure C 2 Autobackup Setting Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network Share Leave this blank if it is not required Net Disk Share Password The password used to log into the network Share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to Figure B 3 then you have successfully configured Autobackup on the MyPBX unit www yeastar com Page 131 D Ze Yeastar MyPBX SOHO User Manual LE share THE emm SEW ka Tam Hea qT Oe 8 Derer rex E mt Ehe i Elsa _ p succeed MPA ELSE MAME 7 auto backup TH Kak SR C S351 1 K SS tke BARS SIE ey Sree Figure C 3 Autobackup setting succeed A
59. codec can only display when edit it after creating the trunk Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 2 DOD Setting DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD www yeastar com Page 32 2 Ze Yeastar MyPBX SOHO User Manual Edit Service Provider Trunk 5P 192 168 4 138 Type gt F Provider Name 197 168 41 Maximum Channels 3 Transpor Qualify DTMF Mode DOD Settings Global DOD 192 168 4 139 0 Fourth None 5060 Second Haw Third waw Fith None UDP e Ki fc2833 7 Add DOD Associated Extension 601 e wf Save Cancel Figure 3 3 2 4 3 3 3 Outbound Routes Outbound routing defines how outgoing calls are processed through the trunks www yeastar com Page 33 Ze Yeastar MyPBX SOHO User Manual T Mpi Haberddvod Hybrid IPPHX for vil Hrecimpszrt Ee ER ya Fortes Toot Heb Om K D 2 e d Sech P Partes on 3 BB hipa 108 5 Breet 1000 Lifbe d At Auto Proven hamest CatConmal WA Qusugk Custom Prompts Png Groups hound Routes Dieckbat bist m Se iega 2 Options Busness Howe Fea
60. ddress VEAN Subnet Mask Detaut GateWay y gae Mcen eil Volcemad Settings DISA Confectmeina Dore Figure 3 6 5 www yeastar com Page 90 d Ze Yeastar MyPBX SOHO User Manual 3 6 6 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information Enable DDNS DDNS Server Select the DDNS server you sign up for service User Name User name the DDNS server provides you Password User account s password Host Name Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com Se gi y Apote po tip Q s L Y j mh 7 rempe E je Aa Ei itip 152 168 5 akg baT C gt S bi Embedet Hytral 1P PHX for Sma Bugmerser men P DONS Sotiegs tissi Eegonrre Trans Ceti cued Routes TONE is net running AtS Provisio Enge DES T DONS Smet Zarbe oy na User Nome Queue Cveton Pret Ring Dips Most Name Irun Slogan Betz of Bane Kane sree Settee Apton Dusniees Hers Feire Cot
61. e using VoIP system security is undoubtedly one of the issues we care about most But with the appropriate configuration and some basic safety habits we can improve the security of the telephone system Moreover the powerful built in firewall function in MyPBX is adequate to enable the system to run safely and Stably This guide will introduce the highest defense level in MyPBX and we strongly recommend that you configure firewall and other security options according to this guide to prevent the attack fraud and the system failure or calls loss Note In this guide the configuration options marked with only exist in 2 17 XX XX and above versions namely 3 2 guest calls option 3 3 remote registered option and 5 alarm settings 1 Security Configuration for Web GUI 1 1 Change the default access port for HTTP on Options page Select Internal Settings gt Options gt General Preferences gt HTTP Bind Port www yeastar com Page 115 Ze Yeastar MyPBX SOHO User Manual General Preferences Ring Ti meout 30 MAX Call Duration 6000 Maximum Concurrent Calls 0 Music On Hold calmriver e Tone Region T S Czech Republic HTTP Bind Port 80 FXO Mode CZECH Virtual Ring Back Tone No Distinctive Caller ID No Follow Me Prompt Yes Music on hold for Follow Met Defaut r Invalid Phone Number Prompt Busy Line Prompt Dial Failure Prompt E Figure 1 1 1 2 Change the default password for
62. e the sender you need to select the check box Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check the above information is correct or network is proper www yeastar com Page 4 D Ze Yeastar MyPBX SOHO User Manual taa a 3 P Voicemail Serigi gt Mat eeraa re Paa O 7 bd Miis Mewnage Tesch tima Ae Ma Heng Test Seis Ka Ast Cairo Deg ZA T Dees vcecesafhi teAx Posbon beri Jg prei en E Let eg cor Ly Bag Pave oz rm as Ureedatts Pare oe perry v Lene pLbersp Fong me eren Atase Leien Cote DU Gerzzra Marena spre U Zezaezcg Idette Armai est Ahoy eer te Eggs Vrargtech HM Figure 3 5 5 3 5 6 DISA DISA Direct Inward System Access allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as if they were using one of the extensions attached to the telephone switch To use DISA a user calls a DISA number which invokes the DISA application The DISA application in turn requires the user to enter a PIN number followed by the pound sign If the PIN number is correct the user will hear dial tone on which a call may be placed Obviously this type of access has serious security implications and great care must be taken n
63. es SIP Bengi Vekemai Bren pe Pasteod Figure 3 6 6 www yeastar com Page 91 d Ze Yeastar MyPBX SOHO User Manual 3 7 System Settings 3 7 1 External Storage The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the configured days will be moved to the Net Disk Auto Backup extends the allocated disk space for backing up critical files When properly configured MyPBX will move all qualified files to a Windows PC every 30 minutes For the voicemail files and recoding files they must be created before Auto Backup has been configured How to configure External Storage please see APPENDIX C How to Configure Autobackup T MPO fmbeddod Hybrid CV for Sen Fe gk Wo Fowwtes Toot Heb On K D gi e d Sech SP Partes a d 7 htp i 192 168 r IER MyPBX Step 2 Input the Not Disk propertes tommi Cat Control MR Queues Custom Prompts Net Desk Access User Name Ring Groupe hound Routes Eist Mova Mes created before 2 Ner Diek RoeviP 102 188567 Her ak Share Namo share Net Dick Access Password iterna Settings Options Busness Hows Step 2 Save Net Disk settings Tobes Coes Stup 4 Make sure the sectings are successfully completnd BF Setings Volcemad Settings DISA Coetescemng Dore Figure 3 7 1 3 7 2 Password Settings 1 Change Password User MyPBX support 3 levels users choose one of them to change
64. etacaeercdseaearedacaenesteadiavsdecaenesteadearsdacaenestnees 116 2 2 Change the default password for DH 117 3 Security Configuration for Exvtensions cccccccccceeeeeeeee eee eeeeeeeeeeeeaaaaaees 118 3 1 Change the default SIP gg 118 3 2 Disable Quest CallS cccccesseeeeeeeeeeeeeeeeeeeesennneneeeeeeeeseeeeeguennaannees 119 3 3 Security Configuration for remote exvtensions 119 3 4 Set an enhanced password and enable IP restriction for extensions 119 4 Set up Proper Firewall RUNS vssescavawavadavaanreeeveseveds ENEE 120 E E Eu gn e anaE A E AAE EA EIEEE 127 Del JPA EE 127 D2 WEDLOGIN E 128 www yeastar com Page 3 Ze Yeastar MyPBX SOHO User Manual APPENDIX C How to Configure Autobackunp cc cece ce ceeeeeeeeeeeeeeeeeeeeeeeeeeaaaas 130 APPENDIX D How to Configure NAT eetting 132 APPENDIX E How to Use Auto Brovlsion cece eee eee eeeeeeeeeee eee eeeeeeeeennes 135 APPENDIX F How do I configure distinctive ring tones ccccceee cece eee eeeeeeees 139 APPENDIX G How to Use E RE 141 APPENDIX H How to Use BLF Key to Choose the PSTN line cccceeeeeeeees 145 www yeastar com Page 4 e Yeastar MyPBX SOHO User Manual 1 Introduction MyPBX An IP PBX for Small Businesses Home Office MyPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations MyPBX also offers a hybrid solution a combination of VoIP applications using legacy telecom equi
65. f extension that you would like to create 3 Fill in the starting extension number Add Multiple Extensions Create e St extensions starting from 906 Tip After pressing the Create Extensions button you may use the Modity selected Extensions button to modify the properties for these extensions Create Extensions Figure 3 3 1 3 3 Edit VOIP Extension Click Edit on VOIP Extension administration page or click Modify Selected Extensions to edit extension 3 3 2 Trunk There are four types of trunks Analog trunks FXO BRI Trunk VoIP Trunk and Service Provider trunks www yeastar com Page 22 9 Yeastar MyPBX SOHO User Manual s O K g eh 77 tetes in A1 208 5 efo Wana M y PB x Embedded Hybrid IE PEX for Small fumnesses P Man Trunks Se gien Merto Lave States Analog Tronk rom Cai Gma nr Re DAI Trunks Defined Queues Custom Promets Ring Groupe inpaune Some Geng DIER EH 2 1885 180 Opto Busmess Hours Fre Codes SAP Berege Voicemail Seth gs 182 168 5 188 Ota Cornferercrig 2 Core Figure 3 3 2 3 3 2 1 Analog Trunk FXO 1 Edit Analog Trunk FXO On the Trunk administration page click Edit on the selected trunk and modify its properties in the popup window 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex pstn5
66. gned for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband It s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license 4 QOS QoS Quality of Service is a major issue in VOIP implementations The issue www yeastar com Page 0 e Yeastar MyPBX SOHO User Manual is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value 5 Advanced Settings From Field Where to get the caller ID in sip packet To Field Where to get the DID in sip packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Remote Party ID Whether send Remote Party ID on SIP header Default no
67. igure if the call needs to be hung up when a polarity signal arrived 3 Advanced Options Caller ID Start This option allows you to define the start of a Caller ID signal Ring Start when a ring is received Caller ID Signaling Bell_USA DTMF Polarity Start when a polarity reversal is started Caller ID Signaling V23_UK V23_JP DTMF Before Ring Start before a ring is received Caller ID Signaling DTMF Caller ID Signaling This option defines the type of Caller ID signaling to use It can be set to one of the following Bell bell202 as used in the United States v23_UK suitable in the UK v23_Japan suitable in Japan v23 Japan pure suitable in Japan DTMF suitable in Denmark Sweden and Holland Caller ID Detection For fxo trunks this option forces MyPBX to clarify Caller ID incoming calls www yeastar com Page 24 e Yeastar MyPBX SOHO User Manual Edit Analog Trunk pstn1 Trunk Name pstni Volume Setting 40 Busy Detection Busy Detection Yes il Busy Count 4 Busy Interval 1 Busy Pattern Frequency Detection No Busy Frequency S Polarity Detection No hi Advanced Options Caller ID Stat Ring Caller ID Signaling Bel USA S Caller ID Detection Yes wf Save AN Cancel Figure 3 3 2 1 3 3 2 2 BRI Trunk 1 Edit BRI Trunk 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex BriTrunk1
68. ils for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide wd CVCE B eet i H Figure 3 7 8 1 1 IPATTACK When the system is attacked by IP address the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule 1 Phone Notification Settings PHONE Notification www yeastar com Page 97 e Yeastar MyPBX SOHO User Manual Whether enable phone notification Number The numbers could be set for alert notification users can setup multiple extension and outbound phone numbers Please separate them by e g 500 9911 if the extension has configured Follow Me Settings the call would go to the forwarded number directly Attmtpts The attempts to dial a phone number when there is no answer Interval The interval between each attempt to dial the phone number Must be greater than 3 seconds the default value is 10 seconds Prompt Users will hear the prompt while receiving the phone notification 2 E mail Notification Settings Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature E mail Notification Whether enable E mail Notification Recipient Name The recipients for the alert notification and multiple email addresses are allowed please separate them by e g 123 163 com 456 sina com Subject
69. its password Enter Old Password www yeastar com Page 92 D Ze Yeastar MyPBX SOHO User Manual The default password is password Enter New Password Retype New Password To change the password enter the new password and click update The system will then prompt you re login using your new password 2 CDR setting Whether enable CDR User b Change Pasaward a Uer Sieg Emer Had Farmand Enter Hee Dassgegd beeate Hae Farad ODR Sani j Figure 3 7 2 3 7 3 System Prompts MyPBX have prompts of many languages You can download the appropriate language you need Note Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts Embedded hybrid IP PBX for Small Businesses b Systea Prompts Settings System Prompts Download Prompts Download Bute Auto detection ts highiy recommended Dut if you prefs i isentaad via NTTF os TRIP eerver pleases Portar the ante Trovisien L il deales for tho prospta Inboard Call Cents Ip Gowers Custos Proepts Bing Groeps Ire d Rootes Bach Ant P H I ER ragi in Download Rode Aste Detectiar i Prompts Str D d Prend esi Internal Settings Options Bet pas Hrurs Figure 3 7 3 www yeastar com Page 93 Ze Yeastar MyPBX SOHO User Manual 3 7 4 Date and Time Set the date and time for MyPBX Time Zone You can choose your time zone here D
70. k as an example Create New Phone have two modes Create New phone in webpage and Upload the IP Phone s configure file 1 Add new phone via webpage Click Add Phone and fill in the corresponding information in the popup window 1 General Enabled Choose yes or no to enable or disable this extension NewConfig If the firmware version number is greater than or equal to 70 please enable this option MAC address Input the MAC address of IP phone Name Put the name of this Phone here Manufacturer You can choose the Manufacturer of IP phone Phone Type Choose the model of your phone Only for snom phone Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call Key as Send Configure the key as send you choose or disable it Auto redial Enable the auto redial for IP Phone Auto answer Configure if auto answer is allowed for IP phone Phone book Enable the feature of phone book of IP phone www yeastar com Page 42 Le 4 Yeastar MyPBX SOHO User Manual Line Extension Selected the extension number for IP Phone Label It is shown on the LCD for users to identify the account Line Active You can choose on off to enable disable the account respectively General Enabled Yes hy NewConfig No WM MAC Address 001565 Name Manufacturer Yealink hy Phone Type T28 i Call Waiting Enabled hy Key As Send
71. l feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring if 500 choose whisper spy it should dial 91501 to start monitoring if 500 choose barge spy it should dial 92501 to start monitor if 500 choose general spy it can dial 90501 91501 or 92501 to start monitor 11 Call Duration Settings Setup the max cull duration for every call of this extension but it s only valid for outbound calls And if enter O or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be valid for internal calls www yeastar com Page 15 P 4 Yeastar MyPBX SOHO User Manual Edit Extension 601 General Extension 601 Part pi Kane DUT Caller m DOT Voicemail L Enable Voicemail Lei Voicemail Access FIN 10 Gal Mail Setting E Enable Send Voicemail Et Email Address Note Please ensure that the section SMTP Settings for Voicemail tin the Voicemail Settings have been properly configured before using this feature Flash Hook Flash Detection 1000 me Group Pickup Groupee ooo e Follow me Wo answer Transfer ta O Nomber When Busw Other Options ET call Waiting CT pep ser Web Interfaces Ring Out E AU Volume Settings Rxgain T 40
72. le SSH Yas Por 8027 townie fy h IP oo nges 197 168 5 3 Pe Sebugt Mash 256 256 255 0 geng 192 16851 Frenay ONS 162 100 451 Sec oretary DS IF Sobess Zare Mast Figure D 2 MyPBX Network setting 2 If MyPBX has a public IP i e is connected directly to your internet service provider the network settings should be configured according to Figure C 3 a satas DHCP Ne he Enable SSH Yes Pon 8022 Hosiname MyPBX IP Address 221 245 25 117 Subnet Mask 255 255 255 0 Gateway 221 245251 Primary DNS 202 101 103 54 Secondary DNS 202 101 103 55 IP Address Subnet Masi Figure D 3 www yeastar com Page 133 9 Yeastar MyPBX SOHO User Manual Next you should configure the NAT settings according to Figure C 4 Note Lontguration of this section is only required when you ise 1emotn sxtensinons Enable STUN 1 STUN Address STUN Port Ememal iP Address 221245 25 117 E viem i Hoar U External Refresh itenel Local Netwark identification NAT Mods yes Adow RTP Roina ro we Figure D 4 External IP Address The public IP address of MyPBX External Host Leave this blank if no domain has been configured External Refresh Interval Leave this blank Local Network Identification Leave this blank NAT mode Yes Allow RTP Reinvite No www yeastar com Page 134 Ze Yeastar MyPBX SOHO User Manual APPENDIX E How to Use Auto Provision Step1 Disable DHCP Server on your local network
73. lers can join a call queue with no agents or only unavailable agents No Callers cannot join a queue with no agents The default option is No Agent Announcement Announcement played to the Agent prior to bridging in the caller www yeastar com Page 49 e Yeastar MyPBX SOHO User Manual Join Announcement Announcement played to callers once prior to joining the queue Retry The number of seconds we wait before trying all the phones again Wrap up time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call The default is 30 www yeastar com Page 50 9 Yeastar MyPBX SOHO User Manual New Queues Queue Name B92 Queue Number 692 Queue Password Queue Agent Timeout 20 Queue Max Wait Time 1900 Queue Ring Strategy O Available Agents Selected Caller Position Announcements Announce Position Announce Hold Time Frequency Periodic Announcements Prompt Frequency Events Key Action Destination Failover Destination Action End Call wi Destination Others Music On Hold Leave When Empty Join Empty Agent Announcement 2 Join Announcement Retry 30 Wrap up time 30 af Save A Cancel Figure 3 4 2 www yeastar com Page 51 e Yeastar MyPBX SOHO User Manual 3 4 3 Custom Prompts 1 Record new Prompt The administrator can use this screen to record custom prompts by doing the foll
74. ller ID displays with the name of ring group queue IVR for example 5503302 ringgroup_default Note for displaying To display IVR s name please press the key instead of the extension number directly Enable Follow Me Prompt When set Follow me to Transfer to number on the extension page e g when 500 is busy transfer to 501 while 500 is busy the call will be transferred to 501 If Enable Follow Me Prompt choosing yes there will be prompt please www yeastar com Page 61 e Yeastar MyPBX SOHO User Manual wait while trying to look at the person you are calling before transferring the call Otherwise the call will be transferred directly without any prompt Default Yes Music on hold for Follow Me Choose to play default music on hold ringing tone or stay mute while Follow Me Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid Busy Line Prompt Configure the prompt when the dialed phone number is busy Dial Failure Prompt Configure the prompt when dial failed due to conjunction no available channel 2 Extension Preferences User Extensions The default value is 500 to 616 Ring Group Extensions The default value is 620 to 629 Paging Group Extensions The default value is 630 to 639 Conference Extensions The default value is 640 to 659 IVR Extensions The default value is 660 to 679 Queue Extensions The default value is 680 to 6
75. ller ID Number Distinctive Ringtone ey Enable Callback No w Callback Settings Member Trunks Available Trunks Selected 5503301 FEO pstn8 FEO Figure G 3 www yeastar com Page 144 Se Yeastar MyPBX SOHO User Manual APPENDIX H How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstni1 or pstn2 to call out M vyPBX Embedded Hybrid IP PBX for Small Businesses gt Manage Trunks Stetus Beni ter 4 Line Statur gt Anslog Trunk Inbound Call Coated Figure H 1 2 Configure the IP Phone Memory Key gt gt DSS Key 1 BLF pstni Line 1 el ptn ti DSS Key2 BLF pstn2 Line 1 pstn2 Figure H 2 Test When you press DSS Key 1 2 the phone will connect to pstni pstn2 line If pstn1 pstn2 is not busy you will hear the dial tone You can dial the number you want and use this line to call out then lt Finish gt www yeastar com Page 145
76. me 500 Password 500 Authorization Name 500 Domain 192 168 5 150 2 Register IP Phone for example Yealink s T28 IP Phone a Connect the T28 s Internet port to the switch And it can get the IP from your route b Press the OK key on T28 to get the IP of T28 c Put the IP on web browser then you can enter the T28 configure page through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to other extension Q2 How do I reset MyPBX back to the factory default settings A2 To perform a reset please follow steps below Step 1 Hold down the Reset button on the back of the unit for 5 seconds and watch the LEDs on the front of the MyPBX When the status LED turns red let go of the reset button Step 2 When the RUN status LED starts blinking MyPBX will be set back to factory defaults Step 3 To access the configuration page navigate to 192 168 5 150 using a web browser Make sure that you are on the 192 168 5 0 subnet before doing this Step 4 Login to the device with the username admin and the password password in order to begin reconfiguring the device www yeastar com Page 114 H Ze Yeastar MyPBX SOHO User Manual APPENDIX B MyPBX Security Configuration Guide VoIP attacks although it is not an everyday occurrence it does exist Whil
77. n KH unknown S Overlap Dial no 7 PRI Indication E Inband i Enable Facility amp Enabled V Mett none Echo Cancelstonki Off F Hide Caller ID No S Codec alaw Caller ID Prefix International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix DOD Settings Global DOD Associated Extension 501 e wf Save Cancel Figure 3 3 2 2 3 3 2 3 VOIP Trunk Add SIP Trunk Input correct SIP information provide by VOIP provider Inaccurate information will prevent the trunk from registering 1 General setting Type SIP Identifies whether the trunk sends and receives calls using the VoIP protocol SIP www yeastar com Page 28 e Yeastar MyPBX SOHO User Manual Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Username Username of SIP account Used for SIP trunk registration Authorization name Used for SIP authentication Leave this blank if not required Password Password of SIP account From User All outgoing calls from this SIP Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite Online number Define the online number
78. nable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files gt System Logs H Download The Selected Logs 4 Delete The Selected Logs Name Type pbx20l 30221 Log Normal Download y Delete web log Web Download A Delete Enable Hardware Log Enable Debug d 2 Log Enable Web Log Figure 3 8 2 3 8 3 System Info General Information about hardware version firmware version and system uptime LAN Information about hostname MAC address IP address gateway Primary DNS and Secondary DNS Disk Usage Disk usage information www yeastar com Page 101 9 Yeastar MyPBX SOHO User Manual Memory Usage Memory usage information D Dow erte MA Bse up 3139 lee eveceget 3 0 LOD TE sotto kuer Nep MAC EHurss Kette liba Lert 4 39 riese Hack 255 258 254 0 i 1a2 146 8 5 Wegen DUS dE SZT Senumetere OMS i a Figure 3 8 3 www yeastar com Page 102 Je 4 Yeastar MyPBX SOHO User Manual 4 Access MRI MRI MyPBX Recording Interface Users may access MRI by logging into the MRI web interface with their username extension number and voicemail password 4 1 Allow users to access MRI The extension s User Web Interface option must be checked before the associated user can log into MRI
79. ng rkramg St Enge Ofico Closed Tee Lee Chased Tirreng State rite Ki raue fe erer Oe a Trau Stata isi 91 Custis Obce Chesed Tiring TTT ET L e Mos 08 38 12 ONTA 08 18 OAND 00 22 02 Tee 0I 30 SOTA GO TE pv 002200 Sai 08 33 12 DAO 00 06 COO 00 000 p Figure 3 5 2 3 5 3 Feature Codes 1 General One Touch Record A user may initiate or stop call recording by dialing 1 during a call 1 is default setting Extension for Checking Voicemail Users can check their Voicemail by dialing 2 on their phone 2 is default setting Voicemail for Extension Users can leave a voicemail to other extensions by dialing on their phone or the incoming call could be forwarded to an extension s voicemail directly is default setting For example extension 500 want to leave a message for extension 501 users can use 500 dial 501 to enter the voicemail of 501 Voicemail main menu Users can go to the main menu by dialing 02 02 is default setting Attended Transfer Users may transfer an incoming call by dialing 3 on their phone 3 is default setting Attended Transfer Timeout The time out of transferring a call Blind Transfer www yeastar com Page 64 e Yeastar MyPBX SOHO User Manual Users may blind transfer an incoming call by dialing 03 on their phone 03 is default setting Call Pickup Users may pick up an incoming call by dialing 4 on their phone 4 is defaul
80. o receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds New Auto Blacklist Rules Port Protocol JU IF Packets t Time Interval seconds Figure 3 6 3 3 b IP Blacklist Manage You can manage the IP addresses which are blocked automatically here Go Sack n Hrewoll Aules Semmys THD Jer 6 10 S i LCE 5460 mp ra nm 217 G Figure 3 6 3 4 5 Other Settings Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH www yeastar com Page 88 Ze Yeastar MyPBX SOHO User Manual access port used for HTTP access and port sued for CGI access 3 6 4 DHCP Server Dynamic Host Configuration Protocol DHCP is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers i e a scope configured for a given network You can set a local network NTP server for MyPBX here too Note When using Phone Provisioning for Grandstream IP phone Enter the IP address of the server directly e g 192 168 5 150 for other phones using the default configuration DHCP ie not running Enable Router 192 168 451 Zauberei Mask 755 755 25
81. o route the incoming calls during non office hours 5 During Holidays Define where the calls will be routed during Holidays Holiday Select the which defined Holiday to use When a time is defined in both Business Days and Holidays it will be treated as Holidays Destination Configure where to route the incoming calls during holidays www yeastar com Page 58 By Ze Yeastar MyPBX SOHO User Manual Edit Inbound Route pstnin General Route Name pstnin DID Number 2 Extension Caller ID Number Distinctive Ringtone amp Member Trunks Available Trunks Selected peini FXO t 192 168 4 1368 51P psin2 FxQ Business Days Office Hours default M Office Hours GK WR MM WR welcome k Destination Non offce Hours ede MH L WR welcome e Destination During Holidays Holiday L Destination End Call wf Save SW Cancel Figure 3 4 5 1 3 4 6 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is registered in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call www yeastar com Page 59 W Yeastar MyPBX SOHO User Manual I Hasin igi NTE i oye spre Ce p Yew Pevortes Toot tjip Om gt gt si Ln Search TF Fretes E 3 Ai Sg Apes hipi 92 100 5 Leefer
82. or Fax Note Please ensure that the section SMTP Settings For Voicemail in the www yeastar com Page 17 e Yeastar MyPBX SOHO User Manual Voicemail Settings have been properly configured before using this feature 4 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default is 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup 5 Follow me Call Forwarding Call forwarding for an extension can be configured here The administrator can configure Follow Me option for this extension If you want to transfer the call to an outbound number please follow the dial pattern of outbound route filled in the outbound number For example transferring to your mobile phone number 123456789 the dial pattern of outbound route is 9 you should fill in 9123456789 here 6 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available The call waiting function of IP phone has higher priority than MyPBX s call waiting function DND Don t Disturb When DND is enabled for an extension the extension will be not available User Web Interface Check this option to allow the user to login to
83. ot to compromise your security www yeastar com Page 75 a Ze Yeastar UC Ge gk Mew Faves Toot beb O O si SZ Arh fire O S ba Agrees Hipa 103 5 Baia WaT 000 MyPBX Statue Muniti R l ibeddvd fiyl id PPH for Embedded Hybrid P PHX for Small fusmesses P Manage DISA biew Gen twit Cat Corbito MR Queues Custom Prompts Fong Groups hound Routes Figure 3 5 6 1 MyPBX SOHO User Manual To add a new DISA application click the New DISA button New DISA General Mame DIN g Response Timeout Digit Timeout Member Outbound Routes Available Qutbound Routes pstnout wf Save Cancel Figure 3 5 6 2 Selected Outbound Routes www yeastar com Page 76 P 4 Yeastar MyPBX SOHO User Manual 1 General DISA Name Give this DISA application a name to help you identify it PIN The password for this DISA Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number Default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number Default is 5 seconds 2 Member Outbound Routes Used to set the outbound routes that can be accessed from this DISA Note the maximum amount of DISA is 16 3 5 7 Conferencing Conference Calls increase employee efficiency and productivity and provide a more cost effec
84. oup in this example The configuration of this example means when the incoming call with DID number 5503XXX 7 digits number start with 5503 will go to the destination Ring Group If you choose the destination please leave the Extension form blank www yeastar com Page 142 e Yeastar MyPBX SOHO User Manual Add Inbound Route rener al Route Name DID Humber Extension amp Caller ID Humber Distinctive Ringtone Member Trunks Available Trunks Selected pet FXO petrt FXO 408 SIF 101 SIP voipprovi der SIF 197 166 5 162 sps SFS 192 165 5 165sps BFS 192 168 5 168sps EFE Business Days Office Hours default Office Hours Destination IVE IVER welcome Hon otfice Hours Iv TVR welcome Destination Turing Holidays Holiday Destination End Call wi Save MCancel Figure G 2 Example 2 Step1 You set the DID number 6001 6099 in this example Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 number 6001 to extension 6001 number 6002 to extension 6002 The destination you set below will be disabled if you set the Extension www yeastar com Page 143 2 9 Yeastar MyPBX SOHO User Manual create New Inbound Route Route Name e BRIL DID Number 6001 6099 Extension k 6001 60 Ca
85. owing 1 Click Record New Custom Prompt 2 Input the desired file name on the popup window and choose an extension to call for recording such as 500 3 Click Record The selected extension will ring and you can pick up the phone to start recording Record New Prompt File Name welcome Dial extension to record a new voice prompt Record AS Cancel Figure 3 4 3 1 2 Upload Prompt The administrator can also upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Note The file size must not be larger than 1 8MB and the file must be WAV format GSM 6 10 8kHz Mono 1Kb s Alaw Ulaw 8kHz Mono 1Kb s PCM 8kHz Mono 16Kb s Upload Prompt The file size must not be larger than 1 8MB WAV format gsm 6 10 8kHz Mono 1Kb s gt alaw ulaw 6kHz Mono 1Kb s pem 6kHz Mono 16Kb s Choose a File to Upload Browse Upload Cancel Figure 3 4 3 2 Note the maximum amount of custom prompt is 16 www yeastar com Page 52 d Ze Yeastar MyPBX SOHO User Manual 3 4 4 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported T Mpi uaberddvod Hybrid wth for Ge gk Yew Favorites Toc Heb rot K D 2 e d Sech 7 Partes
86. ows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box 4 Business Days Define where the calls will be routed during Business Days Office Days Select one defined business days office days Office Hours Destination Configure where to route the incoming calls during office hours End Calls Route the incoming calls to end calls System will auto hang up the call Extension Route the incoming calls to a specific extension Voicemail Route the incoming calls to extension s voicemail IVR Route the incoming calls to a specific IVR Ring Group Route the incoming calls to a specific Ring Group Conference Room Route the incoming calls to a specific Conference Room DISA Route the incoming calls to a specific DISA Queues Route the incoming calls to a specific Queue Outbound Routes Route the incoming calls to a specific outbound route This function is mainly used for the connection of two branches www yeastar com Page 57 e Yeastar MyPBX SOHO User Manual For example Company A locates headquarters in the USA with a branch B in China A and B both have MyPBX phone systems Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B that can be done by this configuration Non office Hours Destination Configure where t
87. plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Over Lap Dial Whether MyPBX can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAUSE 17 and Hangup Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility NSF www yeastar com Page 26 e Yeastar MyPBX SOHO User Manual Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this setting Echo Cancellation Echocancel Obviously this disables or enables echo cancellation it is recommended to not turn this off Hide CallerID If you want others to see your CID please disable this option Codec You can choose alaw or ulaw codes 2 Calle
88. pment alternative for enterprises who are not yet ready to migrate to a complete VoIP solution Applications 1 1 Features e Auto provision e Blind Transfer e BLF Support e Blacklist e Call Detail Records CDR e Call Forward e Paging Zone Paging e Call Parking e PIN Users PIN Users e Call Recording e Call Pickup e Call Waiting e Direct Inward System Access DISA e Distinctive Ringtone More info please click http www yeastar com Products MyPBX SOHO asp www yeastar com Page 5 a Ze Yeastar MyPBX SOHO User Manual 1 2 Hardware Specifications 1 2 1 Exterior Appearance Front Side Figure 1 1 MyPBX Front Panel Picture No Identifying Green LED Indicates the power connection is normal __ Green LED Indicates the server system is in working order L reen LED Indicates the system is ready _ ___ Green LED Indicates the internet interface isin use LED Dual Green and Red blink FXS port is ringing LED Dual Green and Red fast blink FXS port is in talking Red LED stands for FXO port Orange LED Indicates presence of a BRI port Green LED stands for FXS port LED Dual Red blink FXO port isn t connecting PSTN line LED Dual Red and Green blink FXO port receive an incoming call LED Dual Red and Green fast blink FXO port is in talking 2 Back Side www yeastar com Page 6 Le 4 Yeastar MyPBX SOHO User Manual Figure 1
89. poar conte you licensa hey ndoro Ta SP co s Co Sep 3 7 Tos Auge gt Cos gdo 5 Tos Vices azai Coe Viden 4 H Prom fw Prom Te Fret INVITE 159 Ringi Remite Paty EIB sent T trust SessontmenU Aere Sessienexpres 200 D Dengen ersch 96 s Sessomroeshar Lise SFigure 3 5 4 3 5 5 Voicemail Settings 1 General Voicemail Settings a Message Options Max Messages per Folder www yeastar com Page 72 e Yeastar MyPBX SOHO User Manual Set the maximum number of messages that can be stored in a single voicemail box Max Message Time Set the maximum length of a single voicemail message Min Message Time Set the minimum length of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller will be prompted to press 5 before leaving a message Operator Breakout from Voicemail If this option is set the caller can jump out of the voicemail and go to the destination IVR you set by dialing 0 b Greeting Settings Busy Prompt Greeting played when the extension called is busy Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Unavailable Prompt Greeting played when the extension called is Unavailable Skip greeting Do not play a greeting Play Unavailable greeting play the extension Unavailable greeting Leave a Message Prompt Greeting when ask
90. r Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The UU will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXxX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Distinctive Ringtone MyPBX support mapping to custom ring tone files For example if you configure the distinctive ringing for custom ring tone to Family the ring tone will be played if the phone receives the incoming call How do I configure distinctive ring tones Please refer to APPENDIX E Note If you want to use feature Distinctive ringtone please confirm you re www yeastar com Page 56 e Yeastar MyPBX SOHO User Manual your IP phone support this feature firstly Currently distinctive ringtone can be compatible with Yealink and Snom phone 2 Member Trunks This area all
91. rID Prefix International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 3 DOD Setting Global DOD Global direct outward dialing number DOD www yeastar com Page 27 Ze Yeastar MyPBX SOHO User Manual Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD Edit BRI Trunk Brilrunk Trunk Name BriTrunkT Signaling BRLCPE ii Switch Type euroisdn PRI Dialplan 3 unknown s Reset Interval EH never 5 PRI Local Dialpla
92. ration Default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration Default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected in preference If not MyPBX will follow the priority in your SIP SPS trunks Video Support Support for SIP video or no Default is yes Max Bit Rate Configure the max bit rate for video stream The default 384kb s DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address User Agent To change the user agent parameter of asterisk the default is MyPBX you Should change it if needed 2 NAT Note Configuration of this section is only required when using remote www yeastar com Page 68 e Yeastar MyPBX SOHO User Manual extensions Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address
93. re Nane TIG Coren Name 122 Firrmeare Name T38 Cnmmegne Hem VPSI0 Firmeare Nene VP 2006 Firmware Marre Seng Type np es HIP UR Figure 3 3 4 1 www yeastar com Page 38 P W Yeastar MyPBX SOHO User Manual 3 3 4 2 General Settings for Aastra In this page you can configure it before provisioning Aastra IP phones including the items like local dial plan time and date setting programkeys configuration and so on Local Dai Plan Send Dal Plat Temnato T Enable Time Zero Time Server Reayne Mode ne Sea Tree 9200 ke Kary Type Vale Low Ry E 3 A S KR 7 SS ey Botton Keys T Shew Ad Batirkech Key Type ate Valve line 4 2 3 p S SS Tep Keys Show Ad resp hey Type Label Vate Lg 4 3 3 IT 4 rs Figure 3 3 4 2 3 3 4 3 Phone book You can add your contacts here and provision them to your IP phone gt Prone Book Zoe tow Sema Contacts i i No Conesa Defined Dam Um te Deny L n Defined Ho Fhenetioat Uploaded Figure 3 3 4 2 www yeastar com Page 39 e Yeastar MyPBX SOHO User Manual 1 Add Contact Type There are three types None VIP and Deny list Blacklist Group There are 5 groups None Friends Family Work Colleagues list Nick Name You can set a nick name for this number Favorite Only works with snom phone Organization Input the organization of this contact Only works with snom phone Title Input the title of this cont
94. registration failed Registered Succeed registration trunk is ready for use www yeastar com Page 10 e Yeastar MyPBX SOHO User Manual Request Send Registering Waiting Waiting for authentication FXO Trunk Status Idle The port is idle Busy The port is in use The port hasn t connected the PSTN line More detail message please refer to the LED identifying of front panel BRI Trunk Status Ok The ports connect correctly Error The port is error The port hasn t connected the PSTN line Service Provider Status Ok Succeed registration trunk is ready for use Failed Trunk registration failed www yeastar com Page 11 D Ze Yeastar MyPBX SOHO User Manual 3 3 Basic 3 3 1 Extension Extension has two types Analog extensions FXS and VOIP extensions SIP extension HS ct bedded Itytirte Se Ce Bee Preta Tech tty Q gt g 7 eech 77 tutes Zi d i bbp ier Ae 004 5 tt fog weer nod Wrin eye M y PBX Embedded Hybrid IPEX for Small fumnesses A P Extention EN D S H rami Ci Care vr Queue Custom Prompts Ring Omps inpeun Fouts S S KR A SE rt Rea RS E i x Figure 3 3 1 3 3 1 1 Analog Extensions FXS Edit Analog Extensions On the administration page of FXS extensions click Edit on the extension that you want to edit and modify the following information on the popup window 1 General Extension The
95. rts multiple administrators in hierarchical mode Administrator General Manager CDR Manager Administrator have all authority Username admin Password password General Manager have basic authority without the advanced authority to create VoIP trunks reset update backup and restore MyPBX Username user Password password CDR Manager only have the authority to check the call recordings Username cdr Password password F http 44 i P wiht row fie Ett Wem Pyvertee Took tie Om gt x z A pJ Deeg Dy Frim E Ze gt Ce Zi teh ly 192 168 5 150 et re Popin l M Y P RX Embedded Hybrid IP PBX for Smali Businesses b MyPBX Configuration Panel oe TE Yeastar User Login User Mame acmin FPisiwoni eeeeseee Languepe Ergbot hd Ggs 1 Geet Figure 3 1 www yeastar com Page 9 4 Yeastar MyPBX SOHO User Manual 3 2 Status Monitor 3 2 1 Line Status Box ie neren e Embedded Hybrid IP PBX for Small Gusinesses Inbound Cal Lotte 2 NR Queues Custom Prompts Ring Groups inbound Routes Dacxkat Internal Semnga D toez Business Hours Featee Codes SP Setings Voicemail Setings DISA Conferences Figure 3 2 1 MyPBX Status Description Extensions 1 P Extension is unregistered 2 P Extension is idle 3 F Extension is ringing 4 C Extension is busy in a call 5 Extension is on hold Trunks VOIP Trunk Status Unregistered Trunk
96. t setting Extension Pickup Users may pick up a specific extension s incoming call by dialing 04 extension number on their phone 04 is default setting Intercom Define the feature code that is used to dial an extension in intercom mode For instance setting this value to 5 would allow you to initiate an intercom call with extension 501 by dialing 5501 Normal Spy In this mode you can only listen to the extension being spied for example you can dial 90501 to monitor extension 501 Whisper Spy In this mode you can listen whisper to the extension being spied for example dialing 91501 to listen to extension 501 you can also talk with 501 too Barge Spy In this mode you can barge in both extensions involved the call for example dialing 92501 to barge in and talk with all the extensions inside 2 Call Park Preferences Call Parking User may park an incoming call on his own telephone by pressing 6 6 is default setting Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extension Number of seconds a call can be parked before it is recalled Defines the number of seconds that a call can be parked before it is recalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forward defaults by calling 70 on their phone 70 is www yeastar com Page 65
97. tart monitor If 500 choose general spy it can dial 90501 91501 or 92501 to start monitor 8 VoIP Settings NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device such as a broadband router If you have one way audio problems you usually have problems with your NAT configuration or your firewall s support of SIP and or RTP ports Qualify Send check alive packets to IP phones SIP Transport This will be the transport method used by the extension The options are UDP default or TCP or TLS DTMF Mode RFC2833 Info Inband Auto Remote Register Allow to register remote extensions This option is used to enhance the system security it s disabled by default More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide 9 IP Restriction www yeastar com Page 19 8 Ze Yeastar MyPBX SOHO User Manual Enable IP Restriction Check this option to enhance the VoIP security for MyPBX If this option is enabled only the permitted IP Subnet mask will be able to register this extension number In this way the VoIP security will be enhanced More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Permitted IP address Subnet mask The input format should be IP address Subnet mask e g
98. tensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup MyPBX supports max 20 pickup groups 6 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available www yeastar com Page 13 e Yeastar MyPBX SOHO User Manual DND Don t Disturb User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined 8 Volume Settings Rxgain The Volume sent to FXS extension Txgain The Volume sent out by the FXS extension 9 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobility phone you will hear a dial tone MyPBX will recognize your call as a call from an extension Yo
99. the MyPBX User Web interface which can be used to check voicemail and extension recordings Users may login to MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Ring Out Check this option if you want to customize the ring time Ring tone will stop over the time defined 7 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode refer to Feature Codes page for more information www yeastar com Page 18 e Yeastar MyPBX SOHO User Manual spy modes There are 4 spy modes available for choice General spy you have the permission to use the following 3 modes Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitoring If 500 choose barge spy it should dial 92501 to s
100. the caller to dial 5 to leave a message Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Play Unavailable greeting play the extension Unavailable greeting c Playback Options Announce Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins playing Announce Message Duration If this option is set the duration of the message in minutes will be played back before the voicemail message begins playing www yeastar com Page 73 e Yeastar MyPBX SOHO User Manual Announce Message Arrival Time If this option is set the arrival time of the message will be played back before the voicemail message begins playing Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail 2 SMTP Settings for Voicemail Note If you want to send voicemail messages as email attachments please configure this section E mail Address The E mail Address that MyPBX will use to send voicemail Password The password for the email address used above SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email i e mail yourcompany com Port SMTP Port the default value is 25 Use SSL TLS to send secure message to server If the server of sending email needs to authenticat
101. tive way to hold meetings Extension This is the number dialed to reach this Conference Room Admin Admin can kick a user out and can lock the conference room Pin Set a PIN that must be entered in order to access this conference room i e 1234 Edit Conference Room 640 Extension Admin PIN wf Save A Cancel Figure 3 5 7 www yeastar com Page 77 D Ze Yeastar MyPBX SOHO User Manual 3 5 8 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other Settings gt Feature Codes screen This feature is supported by the following SIP phones Yealink s T28 T26 T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Note A paging group can have a maximum of 20 members T Mpi Haberddvod Hybrid woth for Samoil Fe ER Vew Fowwtes Toot Heb Q gt AA Ph Froes amp Ei Htp i 192 168 Baig WaT M yVPBX Extensons Tusks Outbound Routes hin Provipeon woms Cat Cer MR Queues Custom Prompts Reg Groupe hound Routes Blackbst No Paging Groups Defined iterna Settings Options Busmess Howt Feature Codes DIF Setings Voicemad Settings DISA Confetacina Dore
102. ts before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed When using analog trunks a w character may also be prepended to provide a slight delay before dialing Password The route password can be used to protect this route from being accessed without a password Memory Hunt Round robin with memory remembers which trunk was used last time and then use the next available trunk to call out Member Extensions Defines the extensions that will be permitted to use this outbound route Member Trunks Defines the trunks that can be used for this outbound route www yeastar com Page 35 a Yeastar MyPBX SOHO User Manual Edit Outbound Route pstnout Route Name pstnout Dial Pattern 9 Strip 1 digits from front Prepend these digits before dialing Password Rrmemory Hunt No S Member Extensions E Available Extensions Selected S 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP D 505 SIP 601 FXS a 602 FXS Member Trun ks Available Trunks Selected 192 166 4 136 5IP patni FXO psin2 FXO wf Save A Cancel Figure 3 3 1 3 3 4 Phone Provisioning The Auto Provision sub menu provides users a method to Auto Provision IP Phone after
103. ture Codes EIF Setirge Volcamiald Settings Figure 3 3 3 3 3 3 1 New Outbound Route Click New Outbound Route and fill in the corresponding information in the popup window 1 General Route Name Name of this Outbound Route Ex Local or Long Distance etc Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The HU will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 www yeastar com Page 34 e Yeastar MyPBX SOHO User Manual followed by a 3 digit area code and then 6 digit number Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press 0 before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digi
104. u can dial the number of other extensions Your caller ID will be the number of your extension and use all outbound route that your extension can use of MyPBX Mobility Extension Number Don t forget to add the dial patterns of the outbound route at the beginning of your mobile phone number when you fill in the mobility extension number filed E g if you want to set 15960XXXXXX as mobile extension and the dial pattern of the outbound route is 9 you should set 915960XXXXXxX here Note If callback is enabled in the inbound route the mobility extension function of this inbound route will be disabled 10 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode refer to Feature Codes page for more information spy modes There are 4 spy modes available for choice General spy you have the permission to use the following 3 modes www yeastar com Page 14 e Yeastar MyPBX SOHO User Manual Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dia
105. ulaw 6kHz Mono 1Kb s gt pem 8kHz Mono 16K b s Choose a file to upload Browse Upload AS Cancel Figure 3 5 12 www yeastar com Page 82 e Yeastar MyPBX SOHO User Manual 3 6 Network Settings 3 6 1 LAN Settings DHCP If this option is set MyPBX will use DHCP to get an available IP address from your local network Not recommended Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Port the default is 8022 Hostname Set the host name for MyPBX IP Address Set the IP Address for MyPBX Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway for MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX IP Address2 Set the second IP Address for MyPBX Subnet Mask2 Set the second subnet mask for MyPBX www yeastar com Page 83 Ze Yeastar MyPBX SOHO User Manual T Mpi Habeddvod Hybrid PPHX for pe ER yw Faves Tos Heb K r Kl BOD poset Gere Zi O Aire 1 192 108 5 LBE 1000 DHCP No e Enade SSH Mo Pot 0077 Hosiname ME IP Address 197 1685 193 F nnpst Cat Contiol Sunet Mas 255 255255 0 MR Gateway 187 1665 1 Queues Custom Prompts Ring Groupe Secondary DNS hound Routes Blackbst omg DONS 1821085 IP Address Subrat Mask2 iterna Settings R Options y fam 1 X
106. ut via SIP Trunk will display the associated DOD www yeastar com Page 30 Be 9 Yeastar MyPBX SOHO User Manual Edit VoIP Trunk 19 7 168 4 136 Provider Name 9 68 4 136 Hostname IP 197 166 4 136 5060 Domain 1474 UserName 111 Authorization Name 444 Password sesssssees From User Online Number Maximum Channels 0 Caller ID 444 Enable Outbound Proxy Server Codecs First alaw Second waw e Third G5M Fourth None Fifth None Transport UDP Qualify M DTMF Mode ric2633 DOD Settings Associated Extension 901 e Figure 3 3 2 3 3 3 2 4 Service Provider 1 Add Service Provider To Create the Service provider definition you need to complete the following VoIP fields 1 General Type SIP SIP Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP Provider Name A unique label would help to you identify this trunk Ex Provider2 www yeastar com Page 31 e Yeastar MyPBX SOHO User Manual Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Codecs Define the codec for this sip trunk and its priority Note
107. utobackup Before Autobackup can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 General Sharing Customize ge sharing and Soe ke only drag it to the Shared Documents folder To make this folder and its subfolders private so that only you have access select the following check box Make this folder private Network sharing and security d To share this folder with both network users and other H users of this computer select the first check box below and type a share name Share this folder on the network Share name share Allow network users to change my tiles Learn more about sharing and security A Windows Firewall ig configured to allow this folder to be shared With other computers on the network View pour Windows Firewall settings Apply Figure C 1 Set up share Properties Step 2 Enter the new folder and create a new text file then rename this file to status txt This step is very important DO NOT forget to create the Status Cvt file Step 3 Configure Autobackup settings on MyPBX to Figure B 2 www yeastar com Page 130 e Yeastar MyPBX SOHO User Manual The External Storage feature la used to extend storage space Once configured the fllesfvolcemall
108. w Auto Redial Disabled K Auto Answer Disabled Phone Book Enabled 2 Line LI Line Extension Label Line Active C Une Extension Label Line Active L Lines Extension Label Line Active LJ Lines Extension Label Line Active Lines Extension Label Line Active L Lines Extension Label Line Active Figure 3 3 4 4 1 2 Audio codec In this section we can design the allowed codec for IP phone Audio Codec zs As General Custom Disable Codecs Enable Codecs Figure 3 3 4 4 2 3 Line keys settings Configure the DSS keys Function Keys www yeastar com Page 43 W Yeastar MyPBX SOHO User Manual Memory Key Settings Memory Key Key Type Value Line Extension l DSS Key1 ma Ines T DSS Key2 ma na M DSS Key3 wa Ines T DSS Key4 WA linet sl DSS Key5 wa linet Ss l DSS Key6 wa sl inet F T DSS Key7 wa inet gt DSS Keys WA Ines l DSS Key9 wa sl inet O F T DSS Key10 wa inet O gt Line Keys Settings Key Type Value Label Line Extension l Line Key 1 ma linet l Line Key 2 ma line2 Line Key 3 WA l Line Key 4 NIA NM Line Key 5 NA D l Line Key 6 WA S Figure 3 3 4 4 3 3 3 4 5 Not configured phone In this section MyPBX will scan all the supported IP phones and display here we can click the MAC address of IP phone and input the corresponding information in the popup window like the picture shows below www yeastar com Page 44
109. word and enable IP restriction for extensions 1 Set a new extension password at the higher security level e g AJKSUp1G Edit Extension 500 General iF Type Extension 500 Password AjJK5Up1G Name 500 Caller IDG 500 www yeastar com Page 119 Ft Yeastar MyPBX SOHO User Manual Figure 3 4 2 Enable IP restriction and enter the permitted IP address Subnet mask e g 192 168 5 136 Optional Settings A VoIP Settings NAT Qualify 7 Enable Sp M Transport UDP DTMF Mode RFC2833 w Enable IP Restriction Permitted IP address Subnet mask 1 192 168 5 136 255 255 255 255 Permitted IP address Subnet mask 2 O Permitted IP address Subnet mask 3 O Permitted IP address Subnet mask A Figure 3 5 4 Set up Proper Firewall Rules Note Please backup the configurations on backup and restore page before you go ahead In the case that you lock the device you can reset to factory default and restore the previous configurations Below example rules works with MyPBX firmware version 2 15 xx xx or higher versions Step 1 Enable firewall on firewall page of MyPBX Step 2 Add a common rule to accept local network access Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server For example if the IP addresses of the local network are 192 168 5 1 254 the configurations could be as below Name LocalNetwork Protocol BOTH Port 1 65535 IP 192 1
110. y Action Destination No Action No Action sl ue Action sl ue Action mo Action sl mo Action sl no Action sl IS Action sl Timeout Connect to Extension sl User Extension 500 E invalid Connect to Extension 8 User Extension 500 il wf Save A Cancel Figure 6 4 www yeastar com Page 112 e 9 Yeastar MyPBX SOHO User Manual 2 Add Inbound Routes As we can see from the Inbound Route of allin all incoming calls will be sent to the IVR Add Inbound Boute General Route Hamel DID Humber Extension amp Caller ID Humber amp Distinetive Ringtone G Member Trunks Available Trunks Selected pstn FXO pstrt FXO 406 CTIE 101 SIF 192 168 5 162sps SPS 192 168 5 165sps PS 192 166 5 168sps PS Business lays Office Hours default Office Hours Destination LVE IVR welcome Hon off1 H on orrtice Nours IV welcome Destination m During Holidays Holiday Destination End Call Wf Save Mangel Figure 6 5 www yeastar com Page 113 8 Ze Yeastar MyPBX SOHO User Manual APPENDIX A FAQ Q1 How to Register SIP device Al 1 Register SIP soft phone Download the x lite softphone from counterpath website http www counterpath com After install the x lite right click the panel and select the SIP Account setting and then configure it Display Name 500 User Na

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