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Digimerge DVR User Manual

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1. Sn osior2009 WED 08 03 18 ES Figure 17 1 Schedule recording Stopping Scheduled Recording If you need to stop a recording schedule press B on the front panel or 4 on the Virtual Remote and enter your 6 digit system password by default 000000 NOTE Always look for the 4 icon in the status bar If you do not see the 4 icon schedule recording is NOT ENABLED Overnight Recording If you want to program an overnight recording schedule you will need to split the time using the available time slots in the Schedule sub menu Example You are a small business owner that wants your custom recording schedule to record from 9 PM to 8 AM Monday to Friday To set the schedule 1 From the Schedule menu select MODE1 4 26 Figure 17 2 Split the overnight recording time 2 Customize the video quality frame rate and motion detection for the desired channels For this example Mode 1 will have cameras 1 and 2 set to ULTRA and 15 fps while the remaining cameras will be set to HIGH and 7 fps 3 Select the CHART tab and select MON and then press the ENTER button The Schedule sub menu opens 4 Under BEGIN press the number buttons on the front panel or remote control to enter 21 00 Under END enter 23 59 NOTE If using the front panel you can select digits by pressing You need to press to select 0 5 Under MODE select MODE1 6 Press to move the cursor to BEGIN in the right han
2. To configure DDNS settings 1 Under USE select DIGIMERGE or OFF 2 Under DOMAIN NAME enter only the first portion of your DDNS domain from the confirmation email For example if your 2 domain name Is tomsmith ddigimerge ddns net you only need to enter tomsmith in the text field 3 Under USER ID enter your Digimerge DDNS user name 4 Under PASSWORD enter your Digimerge DDNS password NOTE Obtain your Digimerge DDNS user name and password from the confirmation email 5 Under DDNS TEST select START If successful you see GOOD If unsuccessful you will see ERROR If you receive an error please check your network connections and carefully re enter your Digimerge DDNS information 6 Press ENTER to save your settings Press CANCEL ESC to close remaining windows NOTE You can also enter DDNS information remotely using DVR NetView For details see Appendix C Setting Up DDNS Service on page 72 28 IP SETUP MISC Configure additional network settings NETWORK EMAIL tsb MIS UNLIMITED Figure 18 3 MISC menu To configure bandwidth settings 1 Under BANDWIDTH select 64 KBPS 128 KBPS 256 KBPS 512 KBPS 1 MBPS 2 MBPS 4 MBPS 8 MBPS or UNLIMITED NOTE By default the system is set to UNLIMITED Change the bandwidth setting to maximize your network performance Press ENTER to Save your settings Press CANCEL ESC to close remaining windows SYSTEM Co
3. e 2 REP EC oo s remem if ee IC CA a ewo erez ol o o o gt s nemmen o o o po s eaten over gt Joe poe po 78 APPENDIX E CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port BNC on the rear panel of the system to use the Monitor Out function Monitor Out displays the exact on screen display of the system Use the Spot port BNC to use the Spot Out function Spot Out displays connected cameras on the system NOTE A BNC to RCA adapter not included is required to connect a monitor with RCA inputs sel 1 Monitor not included 0000009 lt gt i DVR ER Spot Monitor not included 8 channel model shown To use spot out functions 1 With a spot monitor connected press the SPOT OUT button on the remote control or Virtual Remote followed by the numeric button for the channel you wish to view full screen 2 Press the SPOT OUT button twice to begin Auto Sequence by default Spot Out on the system is set to Auto Sequence When an alarm is triggered Spot Out will display the triggered channel in full screen Figure 43 0 Spot Out button 79 APPENDIX F CONNECTING MOTION ALARM DEVICES You can enable motion detection and alarm control from the Main Menu You can also connect additional motion sensor devices to the system i e motion sensors door window sensors Use a motion detector or sensor to send a signal to the system to begin camera viewing and re
4. the system will beep whenever a button is pressed on the front panel or remote control e OVERWRITE Select ON OFF If ON the system will overwrite the earliest recorded video on the hard disk when the HDD is full e RESOLUTION Fromthe drop down menu select CIF 4CH FIELD 4CH FRAME 4CH CIF 8CH FIELD 8CH FRAME 8CH or CIF FRAME NOTE Recording must be stopped on the DVR in order to change the resolution 9 Click APPLY and then OK to save your settings and close the window NOTE Resolution may vary by model 2 Click APPLY and then OK to save your settings and close the window 69 Remote Setup TIME SYSTEM Figure 39 1 System options Time To set the time 1 Stop all recording on the DVR To stop recording remotely select the Control tab from the System menu and click RECORD STOP 2 Select the TIME tab and configure the following e DATE Enter a date e TIME Enter a time 3 Click APPLY and then OK to save your settings and close the window PASSWORD N A 66 CONTROL SYSTEM Figure 39 2 System options Control The Control tab allows you to start and stop the primary functions of the system To control the DVR 1 Select the CONTROL tab 2 Click STOP RECORD to stop continuous recording on the system Click START RECORD to resume continuous recording 3 Click SCHEDULE ON to enable disable scheduled recording The button will be highlighted in ligh
5. 128 KBPS 256 KBPS 512 KBPS 1 MBPS 2 MBPS 4 MBPS 8 MBPS or UNLIMITED 3 Click APPLY and then OK to save your settings and close the window 64 Figure 38 1 Email options To configure email options 1 Enter up to five email addresses in E MAIL field 1 5 They will be the email addresses that receive the email notifications from the DVR Under EMAIL USE select DEFAULT recommended or SMTP If you select DEFAULT go to step 8 If you selected SMTP go to step 3 Under SMTP SERVER enter your SMTP email server Under SMTP PORT enter your SMTP port Under SMTP AUTH select ON Under SMTP USER ID enter your SMTP user name Under SMTP PASSWORD enter your SMTP password Click APPLY and then OK to save your settings and close the window Remote Setup SYSTEM SYSTEM Figure 38 2 DDNS options Figure 39 0 System options General To configure DDNS options To configure general system options 1 Under USE select DEFAULT 1 Select the GENERAL TAB default and 2 Under DOMAIN NAME enter your configure the following Digimerge DDNS domain name from the e AUTO KEY LOCK Select ON OFF If ON confirmation email the front panel touch screen will be 3 Under USER ID enter your Digimerge DDNS disabled after 3 minutes of inactivity Enter user name ID your system password by default 000000 4 Under PASSWORD enter your Digimerge to disable DDNS password e KEY TONE Select ON OFF If ON default
6. CONNECT e IDE BUS The status of the HDD will show GOOD or ERROR 31 AA BACKUP Backup critical video data on your system to a USB flash drive external USB HDD or an external USB CD DVD RW drive not included NOTE The system supports most major brands of USB flash drives with a capacity of 10 MB 4 GB Most major brands of USB HDDs and CD DVD RW drives are supported USB Flash Drive To backup recorded video 1 2 32 Connect a blank USB flash drive to the USB port on the front panel BACKUP Format the USB flash drive if you have not already done so For details on formatting the nOn n USB flash drive see DISK on page 30 ELECT ALL CAMERA Press the BACKUP button on the front panel bi Under DEVICE make sure to select USB FRONT PANEL Under SELECT select specific cameras or select ALL Select NORMAL ALARM or MOTION recording Select all boxes if desired Under RANGE enter date and time for the system to scan for video If the system finds a file it will immediately begin backing up the data Monitor the backup progress In the ACTION frame NOTE If there is no video available in the range the system will prompt STATUS NO FILE ALARM Figure 20 0 Backup menu USB flash drive Under ACTION select START and press ENTER Once backup Is complete press CANCEL ESC to close remaining windows You will be prompted to re start recording on the system Press CANCEL ESC to cl
7. The system can perform Continuous Recording Event Recording and Schedule Recording However the system can only perform one type of recording at a given time Continuous Recording By default all camera channels are enabled with continuous recording During Continuous Recording the REC icon appears in the top left corner of the OSD R appears in the status bar at the bottom of the OSD and any connected cameras will have their channel numbers in RED see figure 0 0 e In this example Continuous Recording is on ALL channels default Figure 8 0 Continuous recording on all channels 4CH model shown Event Recording The system includes three modes of event recording o Motion The system only records when motion is detected by the affected camera m Alarm The system records when an alarm or sensor Is triggered Es Video Loss The system records when a camera Is disconnected or suffers video loss The system employs a pre record function to capture video seconds before the video loss occurred You can customize the recording parameters video quality frames per second of Event Recording in the Record menu See RECORD on page 24 Recording Motion Motion Detection must be applied to specific cameras If you assign Motion Detection to a camera that camera will only record when a motion event is triggered The camera enabled with Motion Detection will have a WHITE number on the OSD see figure 8 1 e In this
8. Use the system s built in 2X digital zoom to get a closer look at images in full screen full screen mode only To use zoom 1 From live viewing press the number buttons on the front panel or remote control to select a channel to view in full screen NOTE The zoom function will not work if the main display screen is in quad or split screen configurations Press the ENTER button The OSD disappears A black frame appears in the center of the screen OPTIONAL Once the frame is visible you can also perform the following e Press to shrink the frame e Press the ENTER button to zoom in 2X Figure 7 0 Zoom frame full screen only 3 Once the frame is visible perform any of the following e Press A VW 4 to move the frame anywhere on the screen e Press the ENTER button to zoom in 1X e Press to zoom in 2X press to zoom out 1X e Press AV 4 to scan the image 4 Press the CANCEL ESC button to exit zoom and return to live viewing Sequential Setup Auto Sequence Sequential Setup Auto Sequence allows you to view connected cameras in an automatic sequence Sequential Setup can include both full screen and split screen modes For more details on Sequential Setup see see Sequential Setup on page 22 AA RECORDING By default the system Is set to immediately record at startup from connected cameras continuous recording It is highly recommended to keep continuous recording on at all times
9. 2TB 3 5 SATA HDD NOTE Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive Removing the Hard Drive To remove the hard drive 1 Remove the four short screws on the side panels of the housing and the eight screws on the rear panel Keep these sets of screws separate NOTE The center screw at the top of the rear panel and the screws along the audio and video ports are longer than the other screws ATTENTION Do not remove the two screws near the fan on the side of the housing 2 Carefully slide the cover away from the front panel and lift away from the housing NOTE Make sure the cover is clear of all ports and connectors on the rear panel Figure 44 0 Slide the cover and lift away from housing 3 Disconnect the cables from the hard drive 4 With one hand supporting the hard drive remove the four mounting screws from underneath the housing Figure 44 1 Support the HDD and remove the mounting screws underneath the housing 9 Remove the hard drive from the housing 82 Appendix H Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk 1 Carefully position the new hard drive on the four rubber mounting feet in the housing The connections end of the hard drive should face the data and power cables Figure 44 2 Place the HDD on the rubber mounting feet 2 3 With your hand supporting the hard drive replace the four mount
10. DON OOFF Figure 12 0 Display menu To change display settings 1 Select the DISPLAY SETUP tab and configure the following e STATUS BAR Select to Show or Hide the status bar on the OSD e CAMERA Select to show the CAMERA NO or the CAMERA TITLE or both e BORDER LINE Set the color for the borders of the OSD WHITE BLACK DARK GREY or GREY e BACKGROUND Set the background color for disconnected cameras on the main display GRAY WHITE BLUE or DARK GREY e SPLIT MODE Set up to four split screen display modes e QUICKSETUP Select ON OFF to enable disable the quick setup menu 2 Press ENTER to save your changes and exit 22 Sequential Setup Configure Sequential Setup Auto Sequence settings DISPLAY HSPLAY SETUP i jip DWELL TIME CO 2 SEC SEQ MODE od 068 o o o 0 8 FULL SCREEN Ga ala Ela ula c a ea ela ay Figure 12 1 Auto Sequence setup To configure Sequential Setup settings 1 Select the SEQUENTIAL SETUP tab and configure the following e DWELL TIME Set from 1 30 seconds e SEQ MODE Set the display mode from single channel full screen to 8 channel split screen NOTE You must select one of these display modes to enable Auto Sequence mode If none of these modes are selected Auto Sequence will not begin e FULL SCREEN Select channels for full screen display If selected these channels will appear in full screen during Auto Sequence mode 2 Press the ENTER button
11. DSL Internet Connectivity for remote viewing outside your network TYY DIJO loa al ROUTER Not Included Not Included 8 channel model shown Network Setup Remote Access Overview To setup remote viewing 1 With the system powered off connect the system to the router using an Ethernet cable 2 Power the system on You must connect the system to the router prior to turning on the system This allows the system and router to communicate over the network 3 Press and hold the Enter button on the front panel to find your system s IP address 4 Enable Port Forwarding on your router Refer to the included Router Guide and Basics of Remote Video Access Guide for further assistance with your specific network setup and hardware 5 Setup an account at http ddns digimerge net 69 Appendix B Setting up Remote Viewing How Do Find My IP and MAC addresses The IP and MAC address of your system are necessary for DDNS setup DDNS allows you to view and control your system from a remote location SYSTEM GENERAL TIME ACCOUNT DISK NETWORK 192 168 1 29 7000 _ usa PORT MOUSE MOUSE PORT DISCONNECT IDE BUS HDA GOOD Figure 40 0 DVR Status screen To find your IP and MAC addresses 1 Open the MAIN MENU and select SYSTEM 2 Under the INFO tab you will find your system s IP address and MAC address Finding Your External P Address If you wish to find your external IP address
12. Press ENTER to save your settings Press CANCEL ESC to close remaining menu windows Using the Main Menu EMAIL Configure settings for email notification of events on the system NETWORK EAS EMAIL E E USE ODEFAULT SMTP SERVER E ER SMTP PORT SMTP AUTH SMTP USER ID SMTP PASSWORD EMAIL ADORESS O SMTP Figure 18 1 Email menu To configure email settings 1 Under USE select DEFAULT or SMTP your own email server If you select DEFAULT go to step 7 If you select SMTP go to step 2 2 Under SMTP SERVER enter your SMTP email server 3 Under SMTP PORT enter your SMTP port 4 Under SMTP AUTH select ON 9 Under SMTP USER ID enter your SMTP user name 6 Under SMTP PASSWORD enter your SMTP password 7 Under EMAIL ADDRESS enter the recipient email address for the email notification You can add up to five email addresses 8 Press ENTER to save your settings Press CANCEL ESC to close remaining windows NOTE When an event Is triggered you will receive an email alert If no events occur in the next 5 minutes you will no receive another email If a new event Is triggered during that minutes you will only receive the new email 5 minutes after the first email 27 Using the Main Menu DDNS Configure Digimerge DDNS settings NOTE You must register for the FREE Digimerge DDNS service prior to configuring DDNS settings NETWORK IP SETUP EMAIL DONS Bobi Figure 18 2 DDNS menu
13. Product License DH200 URL Request tomsmith hS Create Hew Account Digimerge H Login H Create Account H Lost Password Figure 41 0 Create a DDNS account Figure 41 1 Enter personal information A pee ate a w 123456789048 lt Product Code gt lt MAC Address gt don digimerge net what is this Figure 41 2 System information Appendix C Setting Up DDNS Service You will need this information for remote access to your system Record your information below Username Domain name Password Only the first part of the Domain Name Is required for setup on the system For example If the full domain sent is tomsmith ddns digimerge net you only need to enter tomsmith on the system 73 Appendix C Setting Up DDNS Service How Do Enable DDNS On My System Once you have registered for free DDNS service use the information in the confirmation email to configure DDNS settings on your system NETWORK IP SETUP EMAIL MISC USE DIGIMERGE DOMAIN NAME tomsmith USER ID PASSWORD XKkKkkkkkkkxk Figure 41 3 DDNS menu To enable DDNS on your system Open the MAIN MENU and click NETWORK Select the DDNS tab Under USE select DIGIMERGE Under DOMAIN NAME enter only the first portion of your DDNS domain from the confirmation email For example If your domain name is tomsmithlddigimerge ddns net you only need to enter tomsmith in the text field Under USER ID enter your Dig
14. TOP OAR AI ESE ESTATE MESITA EA E DONTI PETT Figure 47 3 DVR Log List To view the DVR Log List 1 2 From live viewing right click a DVR icon and select DVR LOG LIST Click SEARCH The software will search for the most recent events and actions on the system Click PRINT to print the list to your default printer or click OK to close the window Advanced Search To perform an advanced search 1 Open the DVR Log List 2 Under BEGIN enter a start date and time and select the box 3 Under END enter an end date and time and select the box 4 Under CHANNEL enter a desired channel number and select the box 5 Under QUERY enter an event or action i e alarm motion disconnect video loss REC start REC stop etc 6 Click SEARCH 7 Click PRINT to print the results to your default printer or click OK to close the window 91 AA TROUBLESHOOTING When a malfunction occurs it may not be serious and can be corrected easily The following describes the most common problems and solutions Please refer to the following before calling Digimerge Technical Support Possible Causes Solutions e DVR is not receiving Cable from power adapter is e Confirm that all cables are connected correctly power or is not loose or is unplugged powering up e Confirm that the power adapter is securely connected to the back of the unit e Cables are connected but DVR Confirm that the unit is powered on LE
15. USB CD DVD RW drive to the USB port on the front panel Insert a CD DVD R W disc into the drive Press the BACKUP button on the front panel SELECT GALL CAMINA Under DEVICE make sure to select USB CD DVD RW pr Under RANGE enter date and time for the system to scan for video If the system finds a file it will immediately begin backing up the data Monitor the backup progress in the ACTION frame Figure 20 2 Backup menu USB CD DVD RW NOTE If there is no video available in the range the system will prompt STATUS NO FILE 33 Backup 6 Under ACTION select START and press ENTER If your backup data spans more than one disc the system will eject the completed disc and prompt you to insert a new blank disc Backup will continue as normal 7 Once backup is complete press CANCEL ESC to close remaining windows 8 You will be prompted to re start recording on the system Press CANCEL ESC to close the prompt and 6 to resume Continuous Recording press 2 to resume Schedule Recording Time Search and Backup Use the Time Search menu to set a Time Range then use the Backup menu to backup critical video to a USB flash drive external USB HDD or external USB CD DVD RW drive not included To set the Time Range mm 1 Press the Y button on the front panel or remote control 2 Press lt P to select the month 3 Press VW to move the cursor to the calendar The date is highlighted with a black
16. all shipping costs associated with the return of the defective products for warranty service to Digimerge warranty repair depot facilities Products will be returned to the end user freight prepaid Digimerge reserves the right to replace the original hard drive with an equivalent one Exclusions and Limitations Any of the following will void this warranty 1 Installation or use of the product other than strictly in accordance with the instructions contained in the product s instruction manual 2 If the product is subjected to operating conditions including atmospheric moisture and humidity conditions outside of the acceptable conditions specified in the product s instruction manual 3 If the product is subjected to misuse not adhering to instructions supplied with the product negligence modification of hardware firmware or software or abuse If the product is subjected to electrical short circuits or transients accident fire flood or Acts of God Adjustment maintenance or repair of the product other than in accordance with Digimerge approved procedures and Use of replacement parts other than those specified by Digimerge If the products original identification trademark serial number model number markings have been removed defaced or altered E ob DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCTS ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF OR DAMAGES RESULTING FROM LOSS
17. by model e QUALITY Select LOW MIDDLE HIGH e INPUT Select N O N C SUPER and ULTRA l 2 Under ALARM SETUP configure the e RATE Select 1 2 3 4 5 6 7 10 or 15 fps following e AUDIO Select ON OFF Audio capable cameras or microphones are required for audio recording e MOTION Select ON OFF If Motion is set to ON the system will only record from the selected camera when motion is detected NOTE Motion Grid and sensitivity must be configured in the Motion menu See MOTION on page 61 3 Click APPLY and then OK to save your changes and close the window e RECORD TIME Set from 10 300 seconds in increments of 10 seconds e RECORD CAMERA Select ALL or 1 1 If you select ALL the system will record on all channels if you select 1 1 the system will only record for the designated channel e ALARM BUZZER Select ON OFF If ON the system will sound a beep when the external alarm Is triggered 3 ALARM OUT1 Set the type of Alarm Out video external monitor required not included Select SYSTEM VIDEO LOSS MOTION ALL ALARM or ALARM IN1 8 and then select ON OFF 4 Click APPLY and then OK to save your settings and close the window 62 SCHEDULE NOTE Daily has priority over a Weekly schedule SCHEDULE 2 Figure 37 0 Schedule options 3 To set a recording schedule 4 1 Select MODE1 red MODE2 orange MODE3 green or MODE4 blue and configure the following SCHEDULE
18. convention yyyy_mm_dd_hh mm_ss_channel channel channel _channel avi 2 Double click the file to open in your default media player or right click to open the file with a AVI compatible media player a Al Figure 45 1 File playback in Windows Media Player image simulated 87 APPENDIX M REMOTE VIEWING USING INTERNET EXPLORER Along with the DVR NetView remote client software you can also view your system remotely using Internet Explorer version 7 or later recommended Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections NOTE Remote viewing Is only compatible with Internet Explorer Mozilla Firefox Opera Safari and other browsers are not supported To view your system using Internet Explorer 1 Open Internet Explorer 2 Inthe address bar enter your system s IP address or your Digimerge DDNS domain followed by 7000 for example http 192 168 1 1 7000 or http meee mee tomsmith1 ddns digimerge net NOTE You MUST include http in order to access your system a Figure 46 0 Login ladmin 000000 NOTE If you need help finding your system s IP address see How Do Find My IP and MAC addresses on page 70 FS Welcome POR XIK DEZIDSE Internet Explorer provided by ES B Wekome Porn partal 3 Login with the user name admin and your default system password 000000 4 From the new page click Web Viewer Use overlay You will nee
19. example motion detection was assigned to camera 4 so the channel number is WHITE e Continuous Recording remains on channels 1 3 ip na O a e Go 06 10 2009 WED 09 03 18 Be 12 DAY A o Figure 8 1 Motion assigned to channel 4 4CH model shown NOTE A white number can also indicate that recording on a camera has been disabled For better security it is highly recommended to keep continuous recording for all cameras on at all times Use caution when assigning motion detection to specific cameras When motion is detected by the camera the motion icon will appear and the channel number will turn RED see figure 8 2 e n this example motion was detected on camera 4 the motion iconappearsandthe channel number turns RED e Continuous Recording remains on channels 1 3 wo 06 10 2009 WED 09 03 18 Figure 8 2 Motion was detected on camera 4 4CH model shown NOTE Press the CANCEL ESC button on the remote control front panel or Virtual Remote to clear the motion Icon NOTE If you assign motion detection to ALL cameras the REC icon will not appear in the top left corner but the R will remain in the status bar of the OSD 17 Recording Alarm When an alarm is triggered the system will continue to record but can apply unique recording parameters that you can set in the Alarm menu Main Menu gt Alarm For details see ALARM on page 24 NOTE Press the CANCEL ESC button on the remote contro
20. icon appears on your desktop ray Hita LEA Setup Completed MT NetView Figure 21 2 Click Close to finish the installation 38 USING DVR NETVIEW With the application installed you can open DVR NetView from the desktop icon or the Start menu NOTE Make sure you have connected the system to your network and have DHCP turned ON To open DVR NetView 1 Double click the DVR NetView icon on the desktop or select Start gt Programs gt NetView The DVR NetView main screen opens NOTE By default DVR NetView opens toa black multi screen display You must add a DVR to DVR NetView before images will be visible on the main screen Figure 22 0 DVR NetView main screen 39 Using DVR NetView Adding a DVR To add a DVR 1 From the main screen click The Set List Manager window opens 2 Click Auto Scan Any DVRs connected to the local network will appear in the list frame 5E LIST MAMACGER oe ao n NT Lauroscan Pl aso ro umn onrmos NOTE From the Set List Manager window you can also perform a Remote Setup of your system For details see Remote Setup on page 59 Figure 22 1 DVR auto detected by the Set List Manager 3 If your DVR does not appear after Auto Scan you can add it manually to the list e SET NAME enter a title for the DVR e g DVR1 e IP DDNS enter the IP address of the DVR or DDNS domain name followed by digimerge net i e tomsmith1 digimerge net e PORT 7000 defa
21. l TE com TE m i EE m TE E o om L i CE Lo ao M Figure 37 1 Mode tab options e USE Select ON OFF If OFF the selected camerals will not record e QUALITY Select LOW MIDDLE HIGH SUPER and ULTRA e RATE Select 1 2 3 4 5 6 7 10 or 15 fps e AUDIO Select ON OFF Audio channels vary by model e MOTION Select ON OFF Figure 37 2 Daily schedule input Remote Setup Select the CHART tab and select ALL SUN MON TUE WED THU FRI or SAT The Schedule sub menu opens Enter BEGIN and END times and select the MODE for ten time slots and click OK Click APPLY and then OK to save your settings and close the window NOTE You must enable scheduled recording directly on your system DVR NetView will only let you edit and configure the recording schedule s NOTE For an example on setting a recording schedule see Overnight Recording on page 26 63 Remote Setup NETWORK NETWORK Figure 38 0 Network information The Network displays network information in a General tab and email options in an Email tab To view network information 1 Select the GENERAL tab default and view the following e CONFIG Displays your current networking configuration by default DHCP e IP SETUP Displays your current IP address gateway subnet mask and port by default 7000 2 Under BANDWIDTH select the following from the drop down menu 64 KBPS
22. network click to view the connection progress ee Network Error Disconnect Pink indicator shows that the connection to the DVR has been disrupted by a network error or invalid password DVR NetView will try to re establish the connection every 30 seconds Click to determine of the problem Is network or password related m System Abnormality Orange indicator shows that there has been an abnormal event or system error Click to view the Client log List 43 Live Mode Camera Indicators Use the camera indicator for each connected DVR to change channels in full screen and observe camera status Figure 24 1 DVR Indicator g Blue Video input is connected without recording iz Dark Blue Video loss Red Actively recording Display Views e Click the display mode buttons to the right of the main display screen to view channels in full screen quad and various split screen configurations e f you have multiple systems connected click buttons 25 36 49 and 64 to view the in large split screen modes e Double click any channel to view it in single channel full screen double click again to return to the previous split screen mode e While in split screen you can right click any channel and select FULL SCREEN to view that channel in single channel full screen mode Changing Channels If viewing a a system in full screen you can change channels while in full screen e Select your system from the DVR list a
23. service or repairs to this video product ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition Wall or Ceiling Mounting The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide using the provided mounting brackets Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat Use 19 20 Za 22 Cleaning Unplug the video product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Product and Cart Combination Video and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the video product and car combination to overturn Object and Liquid Entry Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the video product Lightning For added protection for this video product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the video product d
24. square 4 Press AW lt P to select dates with either Alarm l AYES EERO Motion or Normal recordings and press the i noun jp AA ENTER button The detailed Time Search menu opens 5 Press A W 4d to select recording blocks in Hour Minute or Camera and then press the ENTER button Recording blocks are distinguished by Figure 20 1 Time Alarm red Motion green and Normal orange 6 Press seta START TIME The block will turn grey 7 Press A V lt P to select other blocks in your desired time range Press to set the END TIME All the block in the time range will turn grey 8 Press CANCEL ESC to exit To backup video 1 Press the BACKUP button on the front panel 2 Under DEVICE make sure to select USB FRONT PS ct MEMORY STICK USB HDD or USB CD DVD RW A EER 3 Under SELECT select specific cameras or select ALL Fl Hack calera Al E ca Coa Select NORMAL ALARM or MOTION recording Select o oa ou da of all boxes If desired EMOTION 4 Under RANGE the START and END TIMES you select in the Time Search menu should appear 9 Under ACTION select START and press ENTER 6 Once backup is complete press CANCEL ESC to close remaining windows Figure 20 2 Backup menu 34 Backup Viewing Backup Video Along with copying the files the system adds a Backup Video Player McdPlayer and an AVI converter to the USB flash drive external HDD and external USB CD DVD RW drive Use the Vi
25. the Digimerge website 2 Copy the firmware to a blank USB flash drive NOTE Do not have any folders on the USB flash drive just the firmware file 3 Connect the USB flash drive to the USB port on the front panel 4 Stop all recording on the system NOTE You must stop all recording in order to perform the upgrade 9 Open the Main Menu and select SYSTEM 6 Under the UPDATE tab select UPDATE 7 Select START and press the ENTER button Firmware upgrade begins Do notremove the USH flash drive until the upgrade process is complete Do not press any buttons or power off the system during the upgrade process When upgrade is finished press the ENTER button in the prompt window to restart the system Using the Main Menu CH OVA H 264 tomamith MAC 0009 1 32 10 5E ENGLISH 182 168 1 20 7000 1 EA 142 159 GB MOUSE DISCONNECT INTERNAL HOD USB PORT MOUSE PORT IDE BUS HDA G00D Figure 19 4 System Info menu View important system information e MODEL The model of the system e DOMAIN NAME Your Digimerge DDNS domain name e MAC The physical address of the DVR on your network e LANGUAGE The current system language e NETWORK The IP address of the system e INTERNAL HDD 1 HDD size and space remaining e USB PORT The status of the USB port on the rear panel will show NONE or CONNECT e MOUSE PORT The status of the USB mouse port on the front panel will show NONE or
26. they will be limited to the duration of the applicable written warranty and if damages may not be limited then the above limitations on damages apply but only to the greatest extent permitted by local law Warranty and Non Warranty Service Warranty service can be received by contacting your Digimerge dealer during the warranty period The dealer is required to first contact Digimerge Technical Support for assistance In the event the problem cannot be resolved over the phone or via email Digimerge will advise to return the product at customer s expense for repair or replacement Upon receipt of the defective product Digimerge will send a repaired or replacement product at Digimerge s expense to the customer Dealer should send product to In United States Digimerge Returns C O Russell A Farrow 15 Lawrence Bell Drive Amherst NY 14221 In Canada Digimerge Technologies Inc Attention Repair Department 250 Royal Crest Court Markham Ontario Canada L3R 3S1 Out of warranty service Please visit our web site www digimerge com for the name and location of the Digimerge authorized service centers EN JA DIGIMERGE Please make sure to visit our website www digimerge com to receive product updates and information 3 Easy Ways To Contact Us ONLINE Product support Is avallable 24 7 including product information user manuals quick start up guides and FAO s at www digimerge com BY EMAIL T
27. to save your settings and enable Auto Sequence Auto Sequence will immediately begin 3 Press the DISPLAY button to stop Auto Sequence Auto Sequence with Front Panel and Remote Control Once you have configured the Auto Sequence settings in the Display menu you can use the remote control to turn Auto Sequence on off To enable disable Auto Sequence 1 Press and hold EH on the front panel or remote control for 2 seconds 2 To exit press HH The main screen will return to a quad display CAMERA Configure various camera settings such as brightness contrast title and covert CAMERA CAMERA SELECTOR mm 2 J i COVERT BRIGHTNESS CONTRAST COLOR TITLE PITIZ MODEL PITH ID Figure 13 0 Camera menu To configure camera settings 1 Under CAMERA SELECTION press lt gt to select the camera 2 Press W to configure the following e COVERT Select YES NO If YES the camera channel will be obscured from live viewing to give the impression that no camera is recording Use this option if the display monitor Is in public view NOTE The Covert channel will use the same background color as a disconnected camera lo change the background color see DISPLAY on page 22 e BRIGHTNESS CONTRAST COLOR Agjust from 0 100 e TITLE Use the alpha numeric buttons on the remote control to enter a name title for the camera Press lt gt to move the cursor left right If you make a mistake pres
28. you can use a third party website such as www showmyip com Your external IP address can also be found within your Router settings Refer to your router user guide for further details 70 Appendix B Setting up Remote Viewing How Do Enable Port Forwarding You need to enable port forwarding on your router to allow for external communications with your system for the following port e 7000 Computers DVRs and other devices inside your network can only communicate directly with each other within the internal network Computers and systems outside your network cannot directly communicate with these devices When a system on the internal network needs to send or receive information from a system outside the network i e from the Internet the information is sent to the router NETWORK EXAMPLE Router Router External IP Internal IP 216 13 154 34 192 168 0 1 PC Internal IP 192 168 0 2 DVR Internal IP 192 168 0 3 Internet Internal Network When a computer on the Internet needs to send data to your internal network it sends this data to the external IP address of the Router The Router then needs to decide where this data Is to be sent to This is where setting up Port Forwarding becomes Important Port Forwarding tells the router which device on the internal network to send the data to When you set up port forwarding on your Router it takes the data from the external IP address port number and sends that data
29. AAA AAA ARAS O A AA Figure 29 5 Local Playback PC options gt 4 9 6 Click time blocks for Hour and Minute Click and drag the green cursor in the minute field to set a longer playback time For playback click PLAY For PC options click the following e DELETE Delete the selected file Click YES in the confirmation window to delete e SAVE AS Save the file to a new location on your PC browse for the location and click OK e OPEN FILE View video recorded directly to your PC downloaded to your PC from a DVR or backup video copied to a USB flash drive Select the CMS file and click Open Playback begins In the main screen File Naming Conventions Files saved by DVR NetView carry the following naming convention yyyy_mm_dd_hh_mm_ss_channel _channel _channel _channel cms 93 Playback Playing Backup Files To play files backed up to a USB flash drive Connect a USB flash drive not included to your PC Open DVR NetView on your PC Open Playback Mode and click SEARCH Click LOCAL and select a DVR from the Set List Select a file from the calendar and time fields Click OPEN FILE A A A A Look irc Filename 2006 04_25 06 37 00_000F_00m 0000 00 Fies cd hype 68 Mais Fis FT Dipen m atoi Figure 29 6 Open file dialogue window 7 Select a CMS file and click Open The file immediately begins playing in the DVR NetView main screen 8 You can also play files on the MCD Player loaded onto the
30. CD T HENLE RNT ACE CTE F STATE TEF CPU TLE Virtual DVR Properties You can also view the Properties of a Virtual DVR e Right click a Virtual DVR icon and select f PROPERTY WATA SET HAE A TOL Diiis MADE iSl TOTAL DAS WEES E CAMERAS Figure 47 0 DVR Properties DVR PROPERTY Figure 47 1 Virtual DVR Properties CMS Log List The CMS log list allows you to view a list of the CMS LOG LIST actions and events of all the DVRs connected to DVR NetView To view the CMS log list Antia 1 From live viewing right click a DVR icon and select CMS LOG LIST or open the Property menu and select the CMS LOG LIST tab 2 Click PRINT to print the list to your default printer or click OK to close the window Figure 47 2 CMS Log List 90 DVR Log List Appendix N DVR Properties and Log Files The DVR Log List allows you to perform a thorough search of all events and actions of your system DVR LOG LIST MO 02 53 Pee aal i E po I foro A ees eae 000777 10065 10 saree rie tr maemo A AAA T FORO a o fare Pra os a FI AO IRE MPT GP AEH i KETA FO A IE OMITA MAD pa air Coan PEZ CAMERA MOTI CAMERA 1 Le THY CAMERA 3 MC FIA CAMERA 3 MAO TIO CAMERA DAD Tio CAMERA i OTON CAMERA MOTON CAMA DA Pec CAMA 1 M0 HON CAMERA aot EARMERLA MOTION CAMERA DUA TC CAMERA 1 TH CAMERA MOTION CAMERA Mo CAM FA TANTA CAD HA EA TN CAMERA 3 M0 H0H
31. D unit is not receiving sufficient indicators on the front should be ON power o e f the unit is connected through a power bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet e Confirm that there is power at the outlet e Connecting the power cable to another outlet e Test the outlet with another plugged device such as an electric calculator or phone charger e Remote control is e Batteries in the remote control Install a fresh CR2025 battery in the remote not detected by the are drained control system _ e There are no batteries in the remote control e Hard drive is not e Hard drive cables are loose or e Remove the housing and check that hard drive detected by the not properly connected cables are firmly connected system l l e Hard drive has not been e From the Main Menu select initialized formatted by the System gt Disk gt Format and select Internal and then system click Start ATTENTION Formatting erases all video data on the hard drive e There is no hard drive in the e Open the housing and install a 3 5 SATA hard system drive Hard drive is full 0 e Repeat Record is not enabled e From the Main Menu select and the unit is no System gt Disk gt Overwrite and select ON This longer recording enables the system to continuously record by overwriting data once the hard drive is full 92 Troubleshooting Troubleshooting cont d Possible Ca
32. D TIME adjust the time from 10 300 seconds NOTE The set recording time is applicable to all channels Under CAMERA SELECT select a camera icon Under SENSITIVITY and adjust from 1 20 The higher the number the greater the sensitivity Under MOTION GRID click one of the grid icons to apply a motion grid to the selected camera NOTE Disabled blocks are colored grey Active blocks will be turqguo se colored when motion is detected Repeat steps 1 4 for any remaining cameras Click APPLY and then OK to save your settings and close the window MOTION GRID Figure 34 1 Motion icons 61 Remote Setup RECORD RECORD 2s ao Ai T Tu EE C M 0 rE i cm tom EN CN E 3 i l i Figure 35 0 Record options Figure 36 0 Alarm options To configure alarm settings To configure continuous recording options 1 Under RECORD SETUP configure the 1 Selecta camera following NOTE Number of displayed cameras depends e USE Select ON OFF If OFF the selected on model number of your system camera s will not record 2 For each camera configure the following e QUALITY Select LOW MIDDLE HIGH e USE Select ON OFF If OFF the selected SUPER and ULTRA camerals will not record e RATE Select 1 2 3 4 5 6 7 10 or 15 fps NOTE The system will automatically reset e AUDIO Select ON OFF The number of audio if you enable disable any cameras input channels varies
33. DISPLAY STATUS BAR O sHow E CAMERA TITLE BORGER LINE BACKGROUND Figure 31 0 Remote Setup menu 2 Click the buttons on the left side of the main screen to configure the following options e Display e Camera e Motion e Record e Alarm e Schedule e Network e System D9 Remote Setup DISPLAY DISPLAY Figure 32 0 Display options To configure Display options 1 Under the DISPLAY SETUP tab configure the following e STATUS BAR Select to Show or Hide the status bar on the OSD e CAMERA Select to showthe CAMERA NO or the CAMERA TITLE or both e BORDER LINE Set the color for the borders of the OSD WHITE BLACK DARK GREY or GREY e BACKGROUND Set the background color for disconnected cameras on the main display GRAY WHITE BLUE or DARK GREY 2 Click APPLY and then OK to save your settings and close the window Sequential Setup Auto Sequence To enable sequential setup 1 Under the SEQUENTIAL SETUP tab configure the following e DWELL TIME Set from 1 30 seconds e SEQUENTIAL MODE Set the display mode from single channel full screen to 8 channel split screen NOTE You mustselect one of these display modes to enable Auto Sequence mode If none of these modes are selected Auto Sequence will not begin 60 e FULL SCREEN MODE Select channels for full screen display If selected these channels will appear in full screen during Auto Sequence mode 2 C
34. ECORD MODE RECORDING DAYS 2 DAYS PRIORITY ll _RATE RECORD SETUP INFO SUPER 15 F 3 Figure 2 0 Quick Setup menu Using Quick Setup Use Quick Setup to set the time and configure basic recording settings To set the time 1 Under the Time tab select DATE and press the ENTER button Enter the month day and year 2 Select TIME and enter the time hh mm ss NOTE If using the mouse you will enter the date and time with the Virtual Keyboard 3 Press the ENTER button to save your changes To configure recording settings 1 Stop ALL RECORDING on the system Enter your system password by default 000000 2 Under the RECORD tab select RECORD MODE and select one of the following CIF 4CH FIELD 4CH FRAME 4CH CIF 8CH FIELD 8CH FRAME 8CH or CIF FRAME NOTE If CIF FRAME recording mode is selected only channel 1 will record in frame the remaining channels will record in CIF 3 Under the RECORD tab select RECORDING DAYS Press the buttons and select 12 HOURS 1 6 DAYS 1 20 WEEKS or NONE Using the System Using Quick Setup cont d 4 Under PRIORITY select QUALITY the quality of the video or RATE frames per second If you select RATE the video quality and frames per second will be at the lowest possible setting This will reduce overall video quality but will maximize the avallable hard drive space Adjust this setting to best suit your recording environment and security needs For detai
35. IN 1 16 Port for octopus cable 16 channel models only see figure 1 8 VIDEO OUT Video output BNC to connect the system to a secondary monitor or DVR AUDIO IN One 3 5 RCA port mono for recording audio from an audio capable camera not included VGA VGA port to connect the system to a VGA monitor LAN Connect an Ethernet cable to connect the system to a router or switch not included MOUSE USB port to connect a USB or PS 2 mouse PS 2 mouse requires USB adapter NOTE Do not connect a USB flash drive to the Mouse port The USB port on the front panel has been specifically designed for high speed data transfer to a USB flash drive Se a Sf ALARM IN Alarm block to connect external alarm or motion devices not included SPOT OUT Video output to connect the system to an external monitor not included Spot Out mode only displays channels switching in an automatic sequence 9 AUDIO OUT One 3 5 RCA port mono for audio output 10 RS422 485 OUT Connection block for an RS422 485 PTZ camera not included NOTE The RS232 ports are for development purposes only A PTZ camera cannot be controlled from these ports 11 DC 12V Port for 12V DC 3A power supply included 12 Exhaust fan Do not block Keep clear to allow for proper ventilation Figure 1 8 Octopus cable VIDEO IN 16 channel only AA ee REMOTE CONTROL 1 LED Indicator Flashes red with every button press 2 POWER Press to power t
36. IT TO RAIN OR MOISTURE CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product safety is a major factor in the design of every instrument However safety Is your responsibility too This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment Please read them carefully before operating and using your video product Installation 1 Read and Follow Instructions All the safety and 8 operating instructions should be read before the video product is operated Follow all operating instructions 2 Retain Instructions The safety and operating instructions should be retained for future reference 3 Heed Warnings Comply with all warnings on the video product and in the operating instructions 4 Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other 9 A grounding type plug has two blades and a third grounding prong The wide blade or the third prong 10 are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the 11 obsolete outlet 9 Power Sources This video product should be operated only f
37. OP WORKING Figure 19 2 Disk menu Use the Disk menu to format the internal HDD external USB flash drive not included external USB HDD and configure Overwrite and Disk Monitor settings Formatting Disks To format the internal HDD external HDD USB flash drive 1 Under the DISK tab select FORMAT and select Internal HDD USB HDD or USB Memory Stick 2 Under ACTION select START Formatting begins Once formatting is complete the system will reset internal HDD on y 3 Press CANCEL ESC to close windows USB flash drive only 30 Overwrite Disk overwrite will overwrite the oldest data on the internal HDD once it full To enable disable disk overwrite 1 Under the DISK select OVERWRITE and select ON OFF If OFF the system will stop recording once the HDD is full NOTE By default the system is set to overwrite 2 Press the ENTER button to save your settings Disk Monitor If enabled Disk Monitor will alert you if the internal HDD fails To enable disable disk monitoring 1 Under the DISK tab select START STOP 2 Press the CANCEL ESC button close UPDATE GENERAL TIME KAMIK PEB 7 0 0 0 XM3K APP 0 0 0 230 HW VERSION SIW VERSION Figure 19 3 Update menu Use the Update menu to upgrade system firmware NOTE The system supports most major brands of USB flash drives with a capacity of 10 MB 16 GB To upgrade firmware 1 Download the latest firmware update from
38. OR THEFT OF PROPERTY OR PERSONAL INJURY THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER INCLUDING WITHOUT LIMITATION PERSONAL INJURY LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES No claims or statements regarding the product whether written or verbal by salespeople retailers dealers or distributors that are not contained in this limited warranty or in the owner s manual are authorized by Digimerge and do not modify or expand this warranty Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury To the extent that such restrictions on limitations apply to the products the above limitations and exclusions may be limited in their application In that case when the implied warranties are not allowed to be excluded in their entirety
39. TM DIGIMERGE TOUCH H 264 DIGITAL VIDEO RECORDER WITH TOUCH SENSITIVE CONTROL BZERER ERE EERE EERE ERR REE eee eee eee INSTRUCTION MANUAL English Version 2 0 amp DIGIMERGE Touch GUE ER REE EEE BEE ERs paraa 2 DH2Z00 SERIES amp wWww digimerge com DIGIMERGE Right For Business A AS Copyright 2009 Digimerge Technology Inc Thank you for purchasing this product Digimerge is committed to providing our customers with a high quality reliable security solution This manual refers to the following models e DH200 Series e DH200P Series For more information on this product firmware updates and accessory products please visit us at www digimerge com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER NO USER SERVICABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL j The lightning flash with arrowhead symbol within an equilateral PR triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of i sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UN
40. USB flash drive during backup For more details see Viewing Backup Video on page 35 94 VIRTUAL DVR Virtual DVR Is a unique feature of DVR NetView that can help you manage multiple DVRs A Virtual DVR is not an actual DVR system but represents a group of many DVRS already listed in the DVR Indicator window For each Virtual DVR set up to 64 DVRs can be added using one camera from each DVR The Virtual DVR behaves in the same manner as real DVR save for the warning notifications ATTENTION If you are only using one DVR with DVR NetView please skip this section Creating a Virtual DVR Use the Virtual Set List Manager to help you create a Virtual DVR To create a Virtual DVR 1 From the DVR NetView main screen click Add Virtual DVR The Virtual DVR Set List manager opens SET LIST MANAGER fre Avo RSET a Ane Figure 30 0 Virtual DVR Set List Manager 2 3 Under NAME enter a title for your Virtual DVR For example GROUP1 Click ADD VIRTUAL SET NOTE APPLY is only used to edit changes to an existing Virtual DVR Click APPLY then OK Optional select the following options e Auto Arrange NetView will arrange cameras with any events occurring from a Virtual DVR with registered cameras cameras with triggered events are moved to channel 1 then arranged in order of priority e Auto Insert Arrange NetView will add prioritize and arrange cameras with any of the events occurring from any ca
41. VR NetView features an onscreen indication of the health of your connected DVRs The Health indicator icon displays the names of the last five DVRs to experience any problems or events The color of the Health Indicator icon will change depending on the errors reported by the DVR y 7 Blue The DVR Is functioning properly The name of the DVR Is only displayed during record backup and schedule Yellow Events and problems on the DVR are detected video loss video loss recover alarm detect motion detect record stop schedule off backup operation stop o Red Critical functions of the DVR have failed connection fail connection time out disconnected power fail HDD fail power fail recover system fail recover and HDD fail recover Clearing Health Status To clear the health status return to blue indicator 1 Double click the Health Indicator icon The Health Report Opens 2 View the Health Report 3 Click OK The Health Report closes and the Health Indicator returns to blue Health Report The Health Report provides a quick overview of each system You can check the status of various system components up to 300 a HEALTH REPORT HO MAME i a Figure 26 0 Health Report main window To view the health report 1 Double click the Health Indicator icon at the bottom of the main screen 2 Double click the DVR name in the Health report to view the DVR properties and CMS log file 3 Click PRINT to p
42. Y LIMIT to cap the NetView log file to 1000 events 4 Under the PASSWORD tab enter a new password FOR DVR NETVIEW ONLY no password by default Click APPLY not OK to save the password NOTE If changing your password at a later date make sure to enter your old password along with your new password 9 Under the SOUND tab configure the following e PLAY SOUND Select CONNECT DISCONNECT for DVR NetView to make a sound when it connects disconnects to a DVR select ALARM MOTION and VIDEO LOSS for DVR NetView to make a sound when any of these events are triggered on the system 6 Click APPLY and then click OK to close the Setup menu Figure 23 3 DVR NetView setup General 2 42 AA LIVE MODE Once connected you can monitor the system in real time You can also record playback and backup video from a connected DVR 4 Figure 24 0 Live viewing Camera Title Camera number title Time The current time on the DVR DVR Status REC Wait initial connection Loss video loss Close disconnected from DVR Alarm Motion PB playback Live live viewing Frame Rate Network transmission speed not the FPS on the DVR DVR Indicators Use the DVR Indicator list at the bottom of the main screen to check the status of connected DVRs e Normal Blue indicator shows that the DVR is functioning properly Network Connection in progress Orange indicator shows that the DVR is being access through the
43. a manual for your brand and model of PTZ camera SOL a eS 7 Press the ENTER button to save your settings 8 channel model shown 75 Appendix D Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera 1 With your PTZ connected to the system view the active PTZ channel in full screen 2 Press PTZ button on the front panel remote control or Virtual Remote mouse only The Short cut Menu opens 3 Press any of the buttons on the Short Cut menu to open the PTZ Figure 42 1 PTZ Short cut menu Help Menu The PTZ Help Menu contains the following Button Result Action ENTER button e Press to open the PTZ Help Menu press again to close the menu w FOCUS OUT i FOCUS IN a AUTO FOCUS dim CLOSE 0 is OPEN Ei Alita img a PRESET 2 GoTd fe AUTO Tous fh custo 1 B CUATOM 5 FA CUSTOM 3 o Ps m AE LP re CANCEL dap LEFTIES TEND ROT 6 7 4 room O opm IH SS AUT PAN z AUTO TILT o RUA PATTER PONER O wee D ESCAPE O PEro poan D 3Pari ue ESC button e Press to cancel all PTZ operation MENU button e Press to open the PTZ Virtual Remote press again to return to the Short cut menu 5 q Qp 9008 T a Hi SABADO El Ber ase a a i o Navigation buttons e Press A Y to tilt up down e Press lt P to pan left right Increase Decrease e Press to zoom in and out buttons EN 76 Appendix D Connecting PTZ Cameras Button Result Action e Set PRESET position Spot O
44. als will not record e QUALITY Select LOW MIDDLE HIGH SUPER and ULTRA e RATE Select 1 2 3 4 5 6 7 10 or 15 fps e AUDIO Select ON OFF The number of audio input channels varies by model e INPUT Select N O N C Ae TIP When you have configured settings for one camera press HH to apply the settings for the rest of the cameras 2 Under ALARM SETUP configure the following e RECORD TIME Set from 10 300 seconds in increments of 10 seconds e RECORD CAMERA Select ALL or 1 1 If you select ALL the system will record on all channels if you select 1 1 the system will only record for the designated channel e ALARM BUZZER Select ON OFF If ON the system will sound a beep when the external alarm Is triggered e ALARM OUT1 Set the type of Alarm Out video external monitor required not included Select SYSTEM VIDEO LOSS MOTION ALL ALARM or ALARM IN1 8 and then select ON OFF ALARM ew e RECORD TIME _ 10 SEC RECORD CAMERA O ALL it ALARM BUZZER OON ALARM OUT1 Figure 16 1 Alarm Setup 3 Press ENTER to save your settings Press CANCEL ESC to close remaining menu windows NOTE Alarm recording willtake priority over continuous recording even if a camera Is disabled in standard recording parameters yy my A En m7 OF f TIP If an alarm is triggered on the system press the Cancel ESC button to cancel the buzzer if enabled Cancellin
45. ashe EAT ee a San age RIA eB a Bead 8 Enabling Disabling Quick Setup ia di a Ii rl nnana a AR AE 7 Pass WO distancias Cae aie ath ote ool ae bss ele 9 On Screen DISPlay aa ora ae eed Bes bene ie 10 Using the Virtual Remote ccc ees 11 PAV AC esa oa E EAE E ead ri one SRS A se See eu eee 12 Using the Virtual Keyboard 0 ccc ccs 12 SCuUING Ine TIME seso related A ceca ace A 13 MULTI SCPEEN DISPLAY nic cea eae AA in 14 Repositioning CHANNELS LA AE SEU Meh Ei BBB eG DEES BE Ea A BRE UE a a ee 14 LOOMI assage a a tenes at Bead ets eR ec al oir lod oe hee a de sede ae RA Bee 15 Sequential Setup Auto Sequence 0 0 c eee eee eee eee 15 RECOFAINd rro daa ich idas 16 CONUNUOUS RECOFOINO sonagar A A AA E Saad 16 EVENT Recording Severina riada 16 MOTOR 2 AS iS as 17 UA AA SERA A NA IA AAA A dea E ORA 18 LAA O E A dhl eae eS SO Le dy da I E 18 Schedule RECOPGING lcd is Geek 18 Recording AUGIO coicececse E Ss He SA oe eee ae ee vee eee 18 PlaVOOCKi Stee toe ae seed etek babe ben eden cede 19 SCA WN cea ee aida ena was eae wes es ee a we 20 Using the Main Menu atari 21 DISPEAY eeraa AEA A RSS AAA ti 22 SEQUE GUS CIU id id o EE EA O bae 22 Auto Sequence with Front Panel and Remote Control o o ooooococococccoo eee eee eens 22 CAMERA oia AA A OE ac do 23 vii MOON so pda oa e Tia po ere a ees a 23 RECORD ss AAA A 24 ALARM stas da A idad bib 24 SCPE DULE atada aia a 25 Stopping Scheduled Recording ARIS LL A
46. audio 1 Connect the audio cable RCA from an audio capable camera not included to the AUDIO IN port on the rear panel of the system 2 Open the MAIN MENU and select RECORD 3 Under channel 1 select AUDIO NOTE The number of audio inputs varies by model 4 Select ON 9 Press the ENTER button to save your settings 85 AA APPENDIX J CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the cms format When you backup video to a USB flash drive external HDD or CD DVD R W disc the system also copies the small AVI Converter application NOTE AVI Converter is also installed on your PC when you install DVR NetView remote client software AVI Converter allows you convert CMS files into AVI format for flexibility when playing back the video in third party media players such as VLC and DivX Player Converting the file to AVI can be particularly useful if you need to provide authorities with copies of your video data If there is a security incident at your business or home NOTE The DivX XviD or ffdshow codec not included is required to view AVIs in Windows Media Player To convert video files to AVI 1 Connect a USB flash drive or external HDD with backed up video to your PC or insert a CD DVD R W disc into your PC s CD DVD RW drive 2 View files and folders on the drive or disc and double click aviconverter exe NOTE If you have already installed DVR NetView select Start gt Programs gt NetView g
47. ble disable the appropriate blocks e Press to exit the grid e Press 4P to select All Clear and then press 6 Press ENTER to save your settings Press CANCEL ESC to close remaining menu windows AS RECORD ir E E d Configure recording parameters for each channel Clear RECORD RATE AUDIO MOTION EE Con nen OOF Figure 15 0 Record menu To configure recording settings 1 Press A F to select a camera 2 Press lt P to select an option and the press to configure the following e USE Select ON OFF If OFF the selected camerals will not record e QUALITY Select LOW MIDDLE HIGH SUPER and ULTRA e RATE Select 1 2 3 4 5 6 7 10 or 15 fps e AUDIO Select ON OFF Audio capable cameras or microphones are required for audio recording e MOTION Select ON OFF Motion Grid and sensitivity must be configured in the Motion menu See MOTION on page 23 24 3 Press ENTER to save your settings Press CANCEL ESC to close remaining menu windows P ALARM gt Configure recording parameters for alarm recording NOTE An external alarm device is not included with the system ALARM QUALITY RATE AUDO a CoRR CWO Figure 16 0 Alarm menu To configure alarm settings 1 Under RECORD SETUP press A Y to select a camera Press lt gt to select an option and press to configure the following e USE Select ON OFF If OFF the selected camer
48. cording on the matching camera channel when enabled in the Menu To connect an external alarm sensor to the system Connect the Signal Cable to the desired Channel number port in the alarm block Connect the Ground cable to the Ground port G in the alarm block Open the MAIN MENU and select ALARM Select the corresponding alarm channel and select INPUT Select N C Normally closed or N O normally open depending on your alarm sensor setup Make sure the channel is set to ON 6 Press the ENTER button to save your settings pe A ALARM or SENSOR Not Included 8 channel model shown 80 APPENDIX G FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR EXTERNAL MONITOR Not Included BNC CAMERAS Not Included Ps Oo foie SPOT MONITOR Not Included LINE OUT AMPLIFIED SPEAKERS Not Included l ROUTER Number of cameras varies by model t8 channel model shown SELF POWERED Fsi gt MICROPHONE oe Not Included AUDIO CAPABLE CAMERA Not Included VGA MONITOR f MOUSE Not Included USB or PS 2 with adapter PE ALARM i SENSOR Not Included DVR POWER PTZ CAMERA Not Included E Not Included Not Included 81 APPENDIX H REPLACING THE HARD DRIVE The system comes with a pre installed 3 5 SATA hard drive The system supports up to 2 terabytes TB of SATA storage one
49. d column Enter 00 00 Under END enter 08 00 7 Under MODE select MODE1 8 Press the ENTER button to save your settings and return to the main Schedule menu Mode 1 red will appear in the designated time block in the schedule 9 Repeat steps 1 8 for Tuesday Friday 10 Press 4 gt on the front panel or 4 on the Virtual Remote to enable scheduled recording 3 NETWORK Configure network and DDNS options NETWORK IF SETUP EMAIL DONS CONFIG IF ADDRESS NETMASK GATEWAY DNS SERVER 135 PORT 102 168 0 1 Figure 18 0 Network menu IP setup To configure IP Setup 1 Connect an Ethernet cable to the LAN port on the rear panel of the system 2 Disconnect the power cable and let the system power down for a few moments Reconnect the power cable The system automatically powers on 3 Under CONFIG select STATIC or DHCP DHCP allows you to instantly obtain an IP address when first networking your system STATIC IP lets you manually enter a fixed IP address If you select STATIC go to step 4 NOTE DCHP allows you to quickly connect to your network by obtaining an IP address from the router After the initial setup we recommend that you disable DHCP and set the IP address between 1 100 For example if your IP address is 192 168 0 107 change the last digits to 90 i e 192 163 0 90 This ensures that port forwarding will not change In the event of power failure or resetting of your network 4
50. d to install ActiveX in order to access live viewing 9 Click the warning bar and select Install ActiveX Control 6 Fromthe prompt click Install The page will refresh and live viewing will commence Web jos Ls overlay AAA Figure 46 1 Click Web Viewer Use Overlay b AS oe a a pa A A AA c cp eh e iba pe al ee Figure 46 3 Click Install Figure 46 4 Remote viewing through Internet Explorer images simulated 88 Appendix M Remote Viewing using Internet Explorer oe BOVE Li es OD FULL 5 SCREEN Batak Figure 46 5 Remote viewing through Internet Explorer images simulated To view full screen e Click the buttons at the top of the page or double click a channel Double click the channel again to return to split screen To view split screen e Click the 4 9 or 16 buttons at the top of the page NOTE The number of displayed channels depends on the number of channels available on your DVR DVR channels vary by model 8 channel model shown 89 O APPENDIX N DVR PROPERTIES AND LOG FILES DVR Properties The DVR Property menu allows you to view PROPERTY important information about your system To view DVR properties 1 From live viewing right click a DVR icon and rors w o select PROPERTY or click PROPERTY from the praean Set List Manager menu imane arin mea 2 Click PRINT to print the list to your default ECONO ie printer or click OK to close the window iria P
51. deo Player to view the backed up video files on your PC NOTE You can also view the files using the browser based remote survelllance software To view backup video 1 Connect the USB flash drive or external USB HDD with the backed up video data to your PC or insert the CD DVD R W disc into your PC s CD DVD RW drive McdPlayer should launch automatically If Autorun does not start search the drive disc and double click mcdplayer exe to launch the Backup Video Player McdPlayer launches and begins to load your backed up video For more details see Viewing Backup Video on page 35 NOTE If the drive contains more than one video file first select the file and click OK When the purple progress bar has loaded you can begin to playback the video You can also view backup video on the DVR NetView remote client software For details see Playing Backup Files on page 54 LL Figure 20 4 Playback in McdPlayer 30 Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video To use MCD Player 1 Connect the USB flash drive or external HDD with the backed up video data to your PC or insert the CD DVD R W disc into your PC s CD DVD RW drive 2 Double click mcdplayer exe to launch the Backup Video Player The Video Player launches and begins to load your backed up video NOTE If the drive contains more than one video f
52. dify product design specifications and prices without notice and without incurring any obligation Software and firmware are subject to updates from time to time For valid warranty claims made during the warranty period upon proper proof of purchase which is defined as a valid form of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase defective products will at the sole discretion of Digimerge be repaired or replaced with equal or better product in terms of hardware features without charge if all the conditions set forth in this warranty are met Any products repaired or replaced within the warranty period shall be warranted by Digimerge to the initial end user purchaser for 90 days from the return shipment date or the remainder of the warranty term whichever is longer Repairs are warranted for 90 days outside the original warranty period Products and parts at Digimerge s sole discretion may be replaced with new or refurbished items and the products and parts replaced become the property of Digimerge Product returned to Digimerge must be properly packaged in its original packaging or packaging providing the product with protection equivalent to the original packaging and sent with the postage charges prepaid via a shipping method that provides for tracking of your package to the address provided at the time the Return Authorization was requested The customer is responsible for
53. ding days remaining Using the System Using the Virtual Remote Right click anywhere on the screen to open the Virtual Remote The Virtual Remote gives you quick access to many of the system s features using only a USB mouse included 1 Quick Function Keys e Time Search e Backup e Window Positioning e EH Display Mode e Log e Zoom e O Spot Out e PTZ e System Info 2 Navigation Menu e Move cursor up e Y Move cursor down e d Move cursor left e gt Move cursor right e MENU Press to open close the Main Menu press to close menu windows e ENTER confirm menu options selections 3 X Close menu windows press to show hide the onscreen display OSD press to clear channel indicators loss alarm etc e Increase values in menu options e Decrease menu options in menu options 3 Playback controls e W Stop playback Y e 4d Increase reverse playback speed 1X 2X 4X 8X and 16X e gt Start playback press to switch between forward and reverse playback e gt gt Increase forward playback speed 1X 2X 4X 8X and 16X Figure 4 1 Virtual Remote e Start manual recording if scheduled recording is not active e Starts stops Schedule Recording e All During playback click to pause click repeatedly for frame by frame playback during live viewing click to open the PTZ menu e Oli During playback click to pause click repeatedly for frame by frame
54. e DVR attempting to set the time resume recording immediately after setting the time e Schedule recording Schedule recording has not e Press 4 gt gt on the front panel or Virtual isn t working been enabled Remote to enable schedule recording e A recording schedule has not e Open Main Menu gt Schedule Configure up to four been entered recording Modes Under the Chart tab apply the Modes to ALL days or specific days e Press 5 gt gt on the front panel or Virtual Remote to enable schedule recording e My system does not e Continuous recording may be e Press 44 onthe front panel or O on the seem to be recording disabled remote control or Virtual Remote ATTENTION For security it is highly recommended to keep e Cameras may be disabled continuous recording ON at all times e Motion detection is enabled e Open Main Menu gt Record Make sure cameras are ON e Motion detection means the camera will only record when motion is detected Open Main Menu gt Record to enable disable motion detection on specific cameras 93 a 2 LIMITED WARRANTY DIG MERGE The Benchmark for Value in CCTV Digimerge Digital Video Recorder DVR 5 3 1 Year Limited Hardware Warranty Updated 08 04 09 Warranty Subject to the exclusions limitations and exceptions Digimerge warrants to the initial end user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use fo
55. echnical support for technical installation issues tech digimerge com A BY PHONE North America 1 866 344 4674 Technical support for technical installation issues Press option 2 for tech support Mon Fri 8 30 am to 7 00pm EST We welcome your feedback at info digimerge com For more information visit www digimerge com NE 1na Pal Pa dl VERSION 1 MARCH 2007
56. ecord live video to your PC using DVR NetView NOTE Recording does not have to be enabled on the DVR for you to record onto your PC Figure 28 0 Recording directly to PC To record live video 1 From live viewing select a DVR from the DVR Indicator list at the bottom of the main screen 2 Click recono The system immediately begins recording live video from the selected DVR to your PC The RECORD button will remain light blue while DVR NetView Is recording 3 Click RECORD again to stop The RECORD button quickly flashes dark blue to indicate recording has stopped 4 By default files are saved to c Program Files NetView Download To change the location click SETUP to open the DVR NetView Setup menu For more details see DVR NetView Setup on page 42 You can playback the recorded video files using Playback Mode In DVR NetView For more details see Local Playback on page 53 Remote Recording You can start stop all recording on your system using Remote Setup in DVR NetView For details see CONTROL on page 66 49 PLAYBACK Use Playback mode PB to view recorded video on a connected DVR or download the video to your PC NOTE While in Playback mode only one of the connected DVRs can be accessed at a time To activate playback 1 Click W DVR NetView switches to Playback Mode Figure 29 0 Playback mode default 2 Click SEARCH at the bottom of the main screen The Remote Search menu
57. essto characters clear channel indicators loss alarm etc A 10 Press to increase values in menu options 11 Press to decrease menu options in menu options 12 0 Press to start stop manual recording SESE MOUSE CONTROL The mouse is the primary control device for the system To connect a USB mouse e Connect a USB PS 2 mouse to the USB port on the rear panel DO NOT connect the mouse to the USB port on the front panel The USB port on the front panel is strictly intended for data transfer 1 Left Button While in a split screen display mode double click an individual channel to view it in full screen double click again to return to the split screen display mode While navigating menus click to select a menu option double click to open the next menu 2 Right Button Right click anywhere on the screen to open the Virtual Remote double click anywhere on the screen to return to the previous menu 3 Scroll Wheel Move the scroll wheel up or down to increase decrease the value of a selected menu option Mouse Tips When using the mouse the ENTER and EXIT buttons appear in the top right corner of every menu window When you change system settings and configurations click to confirm your changes Touch Panel Tips and Tricks If using the Touch panel you will often use the following buttons when controlling the system e CLR II gt Menus move cursor up Playback pause playback Live vi
58. ewing show hide OSD clear channel icons Elm Menus move cursor down Playback stop playback Live viewing open Log menu 4 0 Menus move cursor left Playback increase reverse playback speed L ve viewing start stop recording s D Menus move cursor right Playback increase forward playback speed L ve viewing start stop scheduled recording e Press the MENU ESC button to open the main menu AND close windows exit NOTE This manual refers to the CANCEL ESC button on the remote control for closing exiting menu windows If using the front panel press MENU ESC to close exit menu windows e Press the e button to increase values for selected menu options e Press the e button to decrease values for selected menu options e Press the button to enter confirm AAA USING THE SYSTEM To power the system ON OFF 1 Connect the power cable to the port on the rear panel 2 Press the POWER button on the front panel or remote control NOTE You need to press the Power button for initial startup only The system will load the live viewing screen on subsequent resets NOTE You will need to input your system password by default 000000 to power off the system Quick Setup By default the system has Quick Setup enabled Quick Setup lets you quickly adjust the time and record mode on the system The system menu will appear as the Quick Setup menu with only Time and Record options available QUICK SETUP ORD Be Tae R
59. eyboard When configuring certain options such as Camera Title the Virtual Keyboard opens to make mouse Input easier REYBOARD INPUT CAMERA TITLE Figure 4 3 Virtual Keyboard Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording NOTE All recording must be stopped on the system in order to set the time SYSTEM GENERAL 1 ME MA ye ET T d ds 06 08 2009 MM DDO YY YY 19 36 55 HH MM 55 Figure 5 0 Time menu To set the date and time 1 Stop recording on the system by pressing on the front panel or pressing the e button on the remote control and enter your 6 digit system password by default 000000 NOTE If using the mouse right click and then click e on the Virtual Remote 2 Press the MENU button to open the system menu Select SYSTEM and press the ENTER button The System menu opens 3 Select the TIME tab 4 Select DATE and enter the date mm dd yyyy 5 Select TIME and enter the time hh mm ss NOTE If using the mouse use the Virtual Keyboard to enter the date and time 6 Press the ENTER button to save your changes 7 Press on the front panel or press the e button on the remote control to resume Continuous Recording NOTE If using the mouse right click and then click on the Virtual Remote Using the System Multi Screen Display The system can display channels in full screen single channel quad and mult
60. g the buzzer will not stop recording Using the Main Menu yes SCHEDULE i 8 Set four recording modes in a daily or weekly schedule NOTE Daily has priority over a Weekly schedule MORAN ACHE IN SHORTT KA TIS TT a aE ls AA i i j E a J I iio A 7 i AA Fy AL lt p Li p l y ee F k Figure 17 0 Alarm Setup To set a recording schedule 1 Press lt P to select MODE1 red MODE2 orange MODE3 green or MODE4 blue 2 With a mode selected configure the following e USE Select ON OFF If OFF the selected camerals will not record e QUALITY Select LOW MIDDLE HIGH SUPER and ULTRA e RATE Select 1 2 3 4 5 6 7 10 or 15 fps e AUDIO Select ON OFF Audio channels vary by model e MOTION Select ON OFF Motion Grid and sensitivity must be configured in the Motion menu See MOTION on page 23 3 Select the CHART tab and select ALL SUN MON TUE WED THU FRI or SAT and press the ENTER button or The Schedule sub menu opens 4 Enter BEGIN and END times and select the MODE for ten time slots 29 Using the Main Menu b Press the ENTER button to save your settings The Schedule sub menu closes The assigned mode appears in the main Schedule window 6 Press CANCEL ESC to close remaining menu windows 7 To enable the recording schedule press 5 on the front panel or 4 on the Virtual Remote afl eet be AL
61. gure 1 1 b Connect BNC cameras to the octopus cable 2 Connect a monitor a Connect a VGA cable not included from the VGA port on the rear panel to the VGA port on your monitor OR a Connect a BNC terminated cable from one of the Video OUT ports to a TV or CCTV monitor 3 Connect the mouse USB or PS 2 a Connect the mouse to the USB mouse port on the rear panel NOTE If using a PS 2 mouse a USB adapter will be required not included 4 Connect the Ethernet cable a Connect an Ethernet cable to the LAN port on the rear panel of system connect the other end of the Ethernet cable to an empty LAN port on your router or switch not included 5 Connect the power cable a Connect the power supply to the DC 12V port on the rear panel of the system connect the power cable to an outlet power strip or surge protector Figure 1 0 Connect BNC cameras to the system Figure 1 4 Connect the power cable FRONT PANEL Ya DE D GIMERGE Touch OMe OY Figure 1 5 Front panel 8 channel model shown 1 Channel buttons Press to view channels individually in full screen 2 e Press to increase values in menu options ION 3 EB Press to switch between full screen single channel quad and split screen display views 4 a Press to confirm menu options 44 Press to perform the following e Live viewing Start Stop recording password required for stoppage e Playbac
62. he system ON OFF password required CANCELIESC 3 Navigation Menu R e A Press to move cursor up e Y Press to move cursor down e d Press to move cursor left e gt Press to move cursor right e MENU Press to open the Main Menu 4 HH Press to switch between single channel full screen quad and split screen displays Gi ay 4 Press to confirm menu options selections 6 Playback controls n ES y e d Press to increase reverse playback speed 1X REC 2X 4X 8X and 16X 6 REWINFO PLAY FF LOG e 4 Press to begin playback press to switch dd db gt gt between forward and reverse playback PTZ STEP B STOP STEP FISPOT e gt Press to increase forward playback speed 1X Dal el b ES 2X 4X 8X and 16X I DEF aril e dll During playback press to pause press 4 2 3 repeatedly for frame by frame playback during MNO live viewing press to open the PTZ menu 5 e E Press to stop playback e Oli During playback press to pause press repeatedly for frame by frame playback during live viewing press to Spot Out 7 Channel buttons Press to view channels 1 8 individually in full screen press to input passwords when entering camera titles press for alpha numeric characters 8 Press to open the Time Search menu You can use the channel buttons on the remote 9 CANCEL ESC Press to close menu windows press control to enter numbers letters and other to show hide the on screen display OSD pr
63. i split screen displays _ Go ES E Full Screen Quad Split Screen 1 Split Screen 2 16 channel models only Repositioning Channels You can reposition the channels on the display screen This can be very useful when monitoring a live location s To reposition the display channels 1 Using the mouse remote control or front panel place the main display screen in either a quad display or in a multi split screen configuration NOTE Repositioning will not work if the main display screen is in full screen single channel 1 Using the mouse right click anywhere on the screen to open the Virtual Remote 2 From the Virtual Remote click D The Blue Window cursor appears in the top left channel typically channel 1 3 Reposition the channels through the following e Remote Control Press the button for the channel you wish to place in the location of the Blue Window cursor For example if the cursor is on channel 1 and you want to have channel 4 in its location press the 4 button on the remote control e Front Panel Press the button for the channel you wish to place in the location of the Blue Window cursor 1 P Figure 6 1 Channels repositioned Figure 6 0 Blue Window cursor is in channel 1 Peel me elo Press the 3 button to move channel 3 to the channel 1 position 4 Press the AV 4 to change the location of the Blue Window cursor 9 Press the ENTER button to save your settings Using the System Zoom
64. ice ise 14 1o 16 ile 18 iv Servicing Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Conditions Requiring Service Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions e When the power supply cord or plug is damaged e f liquid has been spilled or objects have fallen into the video product e f the video product has been exposed to rain or water e f the video product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation e f the video product has been dropped or the cabinet has been damaged e When the video product exhibits a distinct change in performance This indicates a need for service Replacement Parts When replacement parts are required have the service technician verify that the replacements used have the same safety characteristics as the original parts Use of replacements specified by the video product manufacturer can prevent fire electric shock or other hazards Safety Check Upon completion of any
65. ideo 2 Press the following buttons on the remote control to use playback functions e lt P Press to switch between forward and reverse playback e dll Press to pause playback press repeatedly for frame by frame reverse playback e Olie Press to pause playback press repeatedly for frame by frame forward playback e 44 Press to increase reverse playback speed 1X 2X 4X 8X and 16X e gt Press to increase forward playback speed 1X 2X 4X 8X and 16X e W Press to stop playback and return to live viewing AAA LLU SEARCH Search for recorded video data on the system using the Time Search menu To open the Time Search menu e Press the O button on the front panel or remote control TIME SEARCH MOTIOM CONTI Figure 10 0 Time Search menu To search for recorded video 1 Press lt P to select the month 2 Press to move the cursor to the calendar The date is highlighted with a black square 3 Press AW 4d to select dates with either Alarm Motion or Normal recordings and press the ENTER button The detailed Time Search menu opens TIME SEARCH PE 1234 T 67698 VWNROUBBTBNDAPBw Pettitt ttt itt Figure 10 1 Time Search sub menu 4 Press AW 4d to select recording blocks in Hour Minute or Camera and then press the ENTER button Recording blocks are distinguished by Alarm red Motion green and Normal orange 9 Use the playback buttons on the remote control or the front panel to control
66. ile first select the file and click OK Figure 20 5 McdPlayer main window image simulated 3 When the purple progress bar has loaded you can begin to playback the video 4 Use the playback buttons at the top of the main screen to control playback e 4 Reverse playback 4X e Forward step frame by frame e 44 Reverse playback 2X e Forward play 1X e 4 Reverse playback 1X e Forward play 2X e Backward step frame by frame e Forward play 4x 5 To view full screen click the number buttons Click the split screen buttons to view Quad and multi Split Screen 6 Click and drag the purple playback slider to pause advance or restart playback 7 Click W to for a watermark on the file If the file has a watermark the following prompt will appear Has not been tampered with 8 Click the PRINT ICON to immediately print a still frame from the video to your default printer NOTE The date and time will appear below the printed image 36 DVR NETVIEW DVR NetView is an advanced content management software CMS that allows live viewing playback and control from up to 10 DVRs simultaneously and 64 individual channels System Requirements Prior to using DVR NetView make sure your system meets or exceeds the following system requirements Description Requirement CPU 2 4 GHZ Pentium 4 or above Operating Windows XP Vista System Browser Internet Explorer 7 or greater Network 384 Kbps upst
67. imerge DDNS user name 6 Under PASSWORD enter your Digimerge DDNS password NOTE Obtain your Digimerge DDNS user name and password from the confirmation email 7 Under DDNS TEST select START You should receive a SUCCESS message If there is an error check your network connections check that you have entered the correct domain name user ID and password 8 Press ENTER to save your settings Press CANCEL ESC to close remaining windows IS a With DDNS entered on your system you can access your DVR from a remote location by using DVR NetView remote software or by entering the Digimerge DDNS domain name in your browser 74 APPENDIX D CONNECTING PTZ CAMERAS You can connect RS 422 485 PTZ cameras not included to the PTZ Control Block on the rear panel of the system PTZ CAMERA not included Figure 42 0 Connecting a PTZ camera not included To install a PTZ Camera Connect the Transmit Cable to the RS 422 485 TX port of the PTZ block on the rear panel Connect the Receive Cable to the RS 422 485 TX port of the PTZ block on the rear panel Connect the video cable to a BNC port usually channel 1 Open the Main Menu and select CAMERA Under PTZ MODEL select the model of your PTZ camera Under PTZ ID select the PTZ ID PTZ ID should match the camera channel to which you have connected the PTZ camera NOTE The PTZ camera settings depend on the type of PTZ camera Please refer to the specific camer
68. ing screws underneath the housing Reconnect the cables to the hard disk Make sure the cables are connected firmly Carefully replace the cover over the housing and slide towards the front panel The cover should be flush on all sides Replace the screws on the rear panel 3 short screws at the corners 1 longer screws at the top and 4 longer screws along the video ports Replace the short screws on the side panels Reconnect all cameras and cables Re mount the unit the back of your monitor If desired Power on the system If you have installed a new hard disk you must format the hard disk before using the system Figure 44 3 Reconnect the power and data cables 83 Appendix H Replacing the Hard Drive Formatting the Hard Drive ATTENTION Formatting the HDD erases all data on the hard disk Ais step cannot be undone System settings will not be erased INTERNAL HDD WAIT FORMATTING 1 A Figure 44 4 HDD format To format the hard disk 1 Under the DISK tab select FORMAT and select INTERNAL HDD 2 Under ACTION select START Formatting begins 3 When formatting is complete press CANCEL ESC to close windows USB flash drive onb 84 AA te APPENDIX I USING LISTEN IN AUDIO Listen in audio allows you to listen to and record live audio on the system AUDIO CAPABLE CAMERAS not included LINE OUT AMPLIFIED SPEAKERS not included 8 channel model shown To enable listen in
69. k Increase reverse playback speed 1X 2X 4X 8X and 16X e Menu Move cursor left 6 CLR II gt Press to perform the following e Live viewing Show hide onscreen display OSD e Playback Play pause playback e Menu Move cursor up 7 5 p Press to perform the following e ive viewing Start stop scheduled recording Recording Schedule must already be configured password required for stoppage e Playback Increase forward playback 1X 2X 4X 8X and 16X e Menu Move cursor right 8 LEDs REC will be solid red during recording HDD will flash green when the system is accessing the HDD 9 POWER Press to power the system ON OFF password required Front Panel Front Panel cont d 229w DE Q DIGIMERGE Touch Figure 1 6 Front panel 8 channel model shown 10 e gt Press to decrease values in menu options Th Press to open close the Time Search menu 12 S Press to open close the Backup menu 13 MENU ESC Press to open close the Main Menu press to close menu windows 14 m Press to perform the following e Live viewing Open the Log menu e Playback Stop playback e Menu Move cursor down 15 USB Port Connect a USB flash drive HDD or optical drive for critical data backup connect a USB flash drive for firmware upgrades AA REAR PANEL YO O O Figure 1 7 Rear panel 8 channel model shown 1 CAMERA IN Camera input ports for BNC cameras 4 8 channel VIDEO
70. l front panel or Virtual Remote to clear the alarm icon Video Loss Ifa camera is disconnected or is damaged the video loss icon will appear for the affected channel The channel number will turn WHITE NOTE Once video has been restored press the CANCEL ESC button on the remote control front panel or Virtual Remote to clear the video loss Icon Schedule Recording Schedule Recording can be set manually or at startup Schedule Recording features customizable recording parameters that you assign to each camera ATTENTION Schedule Recording takes priority over all other recording modes Figure 8 3 Schedule Recording screen The Schedule recording icon 2 indicates schedule recording is enabled If you do not see the 4 icon schedule recording is NOT ENABLED For details on setting a recording schedule see SCHEDULE on page 25 Recording Audio The system can record one channel of audio You must have an audio enabled camera or self powered microphone connected to the system in order to use this function For details on connected audio recording devices see Appendix l Using Listen in Audio on page 85 AA PLAYBACK View recorded video on the system through playback mode E So 06 10 2009 WED 09 03 18 Ge 12 DAY Figure 9 0 Playback display view To begin playback 1 Press the lt P button on the remote control The system will play the last few minutes of the most recently recorded v
71. le password optional Using the System On Screen Display The system shows the following for all display views So 06 10 2009 WED 09 03 18 Ge 12 DAY Figure 4 0 Main system display 1 Recording REC indicates that continuous recording is enabled on at least one channel NOTE If REC does not appear on the onscreen display the system is NOT RECORDING Display Show live video and playback in single channel full screen quad and split screen configurations Camera Status Will display a green Motion icon purple Loss icon or red Alarm icon Teim Channel number By default the individual channel number appears at the bottom of the frame with either a RED number recording or WHITE number no recording NOTE A white number may mean that a channel has been assigned motion recording For details see Recording on page 16 Status Shows recording display type and network status R indicates recording B indicates schedule recording NOTE Always check for these icons If R does not appear in the status bar the system is NOT RECORDING If does not appear in the status bar Schedule Recording is NOT ENABLED Channel Title You can customize the channel with a unique name for each channel See CAMERA on page 23 Date Time Shows the date mm dd yyyy day of the week and time 24 hour clock HDD Record days The percentage of free space remaining on the hard disk number of recor
72. lick APPLY and then OK to save your settings and close the window With at least one Sequential Mode option selected Auto Sequence will begin on the DVR only BE m mE Figure 32 1 Sequential Setup To disable sequential setup 1 Deselect all options under Sequential Mode 2 Click APPLY and then OK to save your settings and close the window CAMERA To configure Camera options 1 2 3 CAMERA Figure 33 0 Camera options Select a camera icon at the top of the window 1 For the selected camera configure the following e COVERT Select YES NO If YES the camera channel will be obscured from live viewing to 2 give the impression that no camera is 3 recording Use this option if the display monitor Is in public view NOTE The Covert channelwillusethesame background color as a disconnected camera To change the background color see see DISPLAY on page 60 e BRIGHTNESS CONTRAST COLOR Adjust from 0 100 e TITLE enter a name title for the camera e PTZ MODEL Select the model of your connected PTZ camera from the drop down menu 3 e PTZ ID Enter your PTZ ID PTZ ID should 6 match the camera channel to which you have connected the PTZ camera Repeat steps 1 2 for any remaining cameras 4 Click APPLY and then OK to save your settings and close the window Remote Setup MOTION MOTION Figure 34 0 Motion options To configure Motion options Under RECOR
73. ls on configuring recording options see RECORD on page 24 NOTE The necessary recording parameters will appear under RECORD SETUP INFO at the bottom of the Quick Setup window 9 Press the ENTER button to save your settings Enabling Disabling Quick Setup You must disable Quick Setup in order to access the full system main menu To disable Quick Setup 1 Under the ADVANCED tab select RUN ADVANCED 2 Select ON and press the ENTER button The window closes Quick Setup has been disabled The full main menu will appear when you press the MENU button To enable Quick Setup 1 Press the MENU button The Main menu opens 2 Select DISPLAY and press the ENTER button 3 Under the DISPLAY SETUP tab move the cursor to QUICK SETUP select ON and press the ENTER button 4 Press the CANCEL ESC button to exit 9 Press the MENU button again to open the Quick Setup menu Password The default system password is 000000 However you do not have to enter a password upon initial startup You can enable this option in Main Menu gt System gt General For details see GENERAL on page 29 For complete information on changing your password and managing users on the system see ACCOUNT on page 29 SYSTEM TIME ACCOUNT DISK UPDATE INFO AUTO LOCK ON OOFF KEY TONE ON OOFF RECORD MODE CIF 8CH PB DEINTERLACE ON OOFF RUN ON BOOT LACONTIN REC LASCHEDULE REC PASSWORD FACTORY DEFAULT QUICK SETUP Figure 3 0 Enab
74. matting the Hard Drive asesoras tinaveewdeas dee a e 84 Appendix l Using Listen in Audio 0 00 e eee eee es 85 Appendix J Converting Video Files to AVI 000 cee eee eee 86 PAVING AV PIES uri sra Sed Gata alias 87 Appendix M Remote Viewing using Internet Explorer 88 USING EVE VIEWER s 5 c02 5 G2 ooe Gare nae 2 OES os ee Ok oe ee oa ee oe ee ee oe 89 Appendix N DVR Properties and Log FileS 00 22 90 DVR Propers sara E oe tS e 90 VIFtUaUDVER Properties o 0t cocet sna xat ees ee baecde eee eee idas 90 CMS LISE cta riadas 90 DVR WOO A e E a ee ode eee eee es ea 91 Advanced Sealer renier TA A AA A OE Gs BA A AAA AS ia 91 TROUDVESNOOUNG sica rra OA 92 AA Ll GETTING STARTED The system comes with the following components PATATA DIGIMERGE TOUCH DIGITAL VIDEO RECORDER POWER SUPPLY MOUSE REMOTE CONTROL OCTOPUS CABLE INSTRUCTION MANUAL 16 CHANNEL ONLY QUICKSTART GUIDE amp SOFTWARE CD HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE BASIC SETUP 7 Connect the cameras a Connect BNC cameras to the BNC ports on the rear panel 4 8 channel models OR a 16 CHANNEL MODELS ONLY Connect the single end of the octopus cable to the VIDEO IN1 16 port see fi
75. meras e Alarm Motion Video Loss Selectthese options to have cameras with alarm motion or video loss triggers be prioritized and arranged automatically in Auto Arrange or Auto Insert amp Arrange Click OK to save the Virtual DVR and close the window D9 Virtual DVR Editing a Virtual DVR To edit a Virtual DVR 1 Select a Virtual DVR from the list frame 2 Change the Name and select options and click APPLY 3 Click OK to save your settings Deleting a Virtual DVR To delete a Virtual DVR 1 Select a DVR from the list frame 2 Click DEL FROM LIST 3 Click OK to save your changes Virtual DVR Properties e From the Virtual DVR Set List Manager window click PROPERTY to open the Property menu The Property menu displays information about your Virtual DVR name total number of connected DVRs total numbers of connected cameras and IP information DVR PROPERTY WATUAL SET MAME GR0UE TOTAL DWAS NUMBER t 1 SET TOTAL CAMS NUMBER gt amp CAMERAS Figure 30 1 Virtual DVR Property menu 96 Virtual DVR Configuring a Virtual DVR Once you have created a Virtual DVR you can register DVRs and cameras to that Virtual DVR To configure a Virtual DVR 1 From Live viewing double click a Virtual DVR icon from the Virtual DVR Indicator at the bottom of the main screen The indicator appears on the icon and a blank split screen appears on the main screen HEALTH Figure 30 2 Virtual DVR Indica
76. nfigure System settings SYSTEM AUTO LOCK iON KEY TONE SON RECORD MODE UPDATE INFO UOFF OOF ACCOUNT OISE OFF PB DEINTERLACE SON RUN ON BOOT PASSWORD FACTORY DEFAULT Q START KEY SENSITIVITY 4 0 LACONTIN REC GION OFF as CIF ACH MSCHEDULE REC Figure 19 0 Setup menu GENERAL To configure general system settings 1 Select the GENERAL tab and configure the following e AUTO LOCK Select ON OFF If ON the front panel touch screen will be disabled after 3 minutes of inactivity Enter your system password by default 000000 to disable NOTE Auto Lock is not available If Password ts set to OFF e KEY TONE Select ON OFF If ON default the system will beep whenever a button Is pressed on the front panel or remote control e RECORD MODE Displays the current resolution on the system To edit you must use DVR NetView remote client software included For details see SYSTEM on page 65 e PB INTERLACE Select ON OFF If ON image flickering will be reduced but overall image quality may also be reduced If OFF there will be better image quality on still images but image flickering during live viewing and playback e RUN ON BOOT This option sets the default recording mode when the system starts up Select CONTIN REC for Continuous recording select SCHEDULE REC for the system to record according to a recording schedulels For more detail
77. nterference and will not cause interference with other appliance usage However It is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit electrical shock and fire hazard injury In order to improve the feature functions and quality of this product the specifications are subject to change without notice from time to time www digimerge com Features DIGIMERGE Touch e H 264 compression supports D1 resolution video recording e Security Certified Hard Disk with up to 2TB of data storage e Backup through USB port to flash and optical drives e Excellent quality live and recorded video and audio e CMS application supports up to 10 DVRs simultaneously 64 individual channels view playback e GUI with mouse for easy set up and programming e 3G Smart phone viewing and control with Windows MobileTm e Lite Touch pad control Please visit www digimerge com Touch for information firmware and compatibility updates for mobile viewing vi TABLE OF CONTENTS A AA o O eae 1 Basie SEUD TEA A ee weeds 2 PRONUIPANCY 6c wore wee teed ee ee be aera he bie anes oeatinn Ss 3 Real ir O A al emewewese sens Seereweeon es A 5 Remote CONTO Laia aia aa 6 Mouse Controls rata aa 7 MOUS TIPS rra ra abad Oe 7 Touch Panel Tips and TFIEKS osuna o A A o a a 7 USING the SUSTO rra AA ene eee ea 8 QUICK SOTUP sio A AA devas ba eae 8 OSING QUICK SOLO a ain AAA a ain ASS
78. o product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer s instructions have been followed Attachments Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard Camera Extension Cables Check the rating of your extension cable s to verify compliance with your local authority regulations prior to installation Water and Moisture Do not use this video product near water For example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement near a swimming pool and the like Caution Maintain electrical safety Powerline operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features This will help avoid any potential hazard from electrical shock or fire If in doubt contact qualified service personnel video equipment on an unstable cart stand tripod or table The video equipment may fall causing serious damage to the video product Use this video product only with a cart stand tripod bracket or table recommended by the manufacturer or sold with the video product Any mounting of the product should follow the manufacturer s instructions and use a mounting accessory recommended by the manufacturer iii Serv
79. opens Figure 29 1 Remote Search menu 3 Select a DVR from the DVR Set List at the top of the window The dates with recorded video are highlighted in the calendar 4 Click REMOTE or LOCAL Remote is for video on the DVR local is for video recorded directly to your PC 90 Playback Remote Playback To use remote playback 1 Click REMOTE and then select a DVR from the Set List The dates with recorded video are highlighted in the calendar RED alarm GREEN motion YELLOW normal 2 Select a date in the calendar Hour and minute blocks for the video appear in the time field see figure 29 2 HENCTE SEARCH A TO j ligt Fl ja AE a i E a O En Figure 29 2 Remote Playback time blocks 3 Click time blocks for Hour and Minute 4 Click and drag the green cursor in the minute field to set a longer playback time 9 Click PLAY Playback immediately begins in the main screen Playback Controls Control playback with the following buttons e Playback O Reverse playback Stop Forward playback 9 Reverse frame by frame click repeatedly e i tl ry Forward frame by frame click repeatedly e Playback speed slider Pause center 1X 2X 4X 8X forward and 1X 2X 4X 8X reverse e Cameras click to view the camera channel in full screen active channel is highlighted in green 51 Playback Remote Download Remote Download allows you to do
80. ose the prompt and 4 to resume Continuous Recording press 2 to resume Schedule Recording Backup External USB HDD ATTENTION You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD DVD RW drive To backup recorded video 1 2 Connect an external USB HDD to the USB port on the front panel Format the external USB HDD if you have not already done so For details on formatting the external USB SELECT ALL CAMERA HDD see DISK on page 30 Sa Press the BACKUP button on the front panel LA Under DEVICE make sure to select USB HDD Under SELECT select specific cameras or select ALL Select NORMAL ALARM or MOTION recording Select all Figure 201 Backup mend USR HDD boxes If desired Under RANGE enter date and time for the system to scan for video If the system finds a file it will immediately begin backing up the data Monitor the backup progress in the ACTION frame NOTE If there is no video available in the range the system will prompt STATUS NO FILE Under ACTION select START and press ENTER Once backup Is complete press CANCEL ESC to close remaining windows You will be prompted to re start recording on the system Press CANCEL ESC to close the prompt and 4 to resume Continuous Recording press D p gt to resume Schedule Recording USB CD DVD RW To backup recorded video 1 E i Connect an external
81. playback 6 Press M to stop playback and return to live viewing 20 AA lee USING THE MAIN MENU To open the Main Menu e Press the MENU button on the front panel or the remote control NOTE Quick Setup must be disabled in order to view the full system Main Menu For more details see Setting the Time on page 13 HEAR CAMERA po gt SCHEDULE O SYSTEM Figure 11 0 System Main Menu eo ge Ee DISPLAY Adjust OSD borders camera titles colors split screen configuration and Auto Sequence settings CAMERA Adjust brightness color contrast title PTZ settings and enable disable convert MOTION Configure the motion grid sensitivity and motion recording time RECORD Enable disable recording for each camera set video quality and frame rate ALARM Enable disable alarm recording for each camera set alarm type configure alarm setup SCHEDULE Customize four kinds of recording modes according to a daily or weekly schedule NETWORK Configure IP email and DDNS settings SYSTEM Configure various system settings including date time quick setup users HDD settings and system information 21 Using the Main Menu DISPLAY Use the Display menu to configure the OSD and Auto Sequence settings DISPLAY DISPLAY SETUP ES ET STATUS BAR SHOW OHIDE CAMERA CACAMERA NO CICAMERA TITLE BORDER LINE BACKGROUND SPLIT MODE BB OB CoB oF ey QUICK SETUP
82. playback during live viewing click to SPOT OUT 4 Channel buttons Click to view channels 1 8 individually in full screen click to input passwords when entering camera titles click for alpha numeric characters 11 Using the System Playback During playback you can right click anywhere on the screen to open a condensed version of the Virtual Remote 1 Navigation Menu e Move cursor up e Y Move cursor down e d Move cursor left e gt Move cursor right e ZOOM Click to open close the Zoom windows Click lt H to activate zoom then click to increase 2X 4X Click to confirm menu options selections X Click to close menu windows click to show hide the onscreen display OSD click to clear channel indicators loss alarm etc e Increase values in menu options Decrease menu options in menu options Playback controls e W Stop playback e 4d Increase reverse playback speed 1X 2X 4X 8X and 16X Figure 4 2 Virtual Remote during Playback e gt Start playback press to switch between forward and reverse playback e gt Increase forward playback speed 1X 2X 4X 8X and 16X Quick Function Keys Click to open the Time Search menu El Click to open the Log menu e lll During playback click to pause click repeatedly for frame by frame playback e ll During playback click to pause click repeatedly for frame by frame playback Using the Virtual K
83. r a period of three 3 years from the documented date of purchase Digimerge warrants the security certified Seagate SV35 Series Hard Disc Drive HDD for a period of 5 years from the documented date of purchase DVR Warranty Details The three 3 year warranty period consists of e One 1 year over the counter replacement warranty covering parts and labor e Two 2 additional years of repair depot warranty covering parts and labor with proof of RA issued by Digimerge tech support Exceptions to the above warranty are e DVR components including but not limited to moving parts motors fans removable flash memory These are warranted for a one 1 year period e Data loss end users are recommended to back up the content of the hard drive on a regular basis e Data recovery consequential damages incidental damages and costs related to removal and installation of the hard drive are not covered under this warranty and are not part of the repair or exchange process Software amp Consumables All software accompanying documentation and consumables including but not limited to fuses and batteries provided with or as part of the product are furnished AS IS and are excluded from warranty coverage Digimerge is not obligated to provide the end user with a substitute product during the warranty period or at any time NOTE Products are subject to continuous improvement DIGIMERGE Technologies Inc and its subsidiaries reserve the right to mo
84. re Se ea ea g hale end an ide aaa a arate ee eae 61 RECORD ei tetra Sata lcd as eee besa weeks 62 ALARM iia rr AAA AAA 62 SCHEDULE edad cas 63 NETWORK 2 AA A AAA 64 EMA A O E 64 ON ae eat gs bes A NN 69 SYSTEM issadaresa eau u NN 65 B AAA A 66 FASSI E A A IAS AA o 66 CONT E ERA POE DE On An O II ao G ARR ED E A EAER 66 Appendix A System Specifications 00 ee eee 67 DYR ral 67 DIMENSIONS soprano odos ios eddie ios 68 Appendix B Setting up Remote Viewing 00 00 eee eens 69 What DOW Need oi atta ca wien gn dai eee act el baie al awd ae eS ages 69 How Do Find My IP and MAC addresses 0 00 cee eee eee ees 70 Finding Your External IP Address pint bien ene he A oa BES IA le Oe ied Be eA be 70 How Do I Enable Port Forwarding ooooccccccc es 71 Appendix C Setting Up DDNS Service 2 00 cee ee 72 How Do Enable DDNS On My System 0 cc ees 74 Appendix D Connecting PTZ CamerasS 00 cece eects 75 Using a PTZ Camera iris a is o oa 76 Compatible PTZ Cameras visitada riberas 78 Appendix E Connecting Additional External Monitors 79 Appendix F Connecting Motion Alarm DevicesS 00ooo o 80 Appendix G Full Connectivity Diagram 0 cee eee eee 81 Appendix H Replacing the Hard Drive 00 c eee eee 82 REMOVING the Hard DRIVE oc sutton satawana kiei os te oe lod ed 82 Replacing tne Hard Drive camita bad Meade ek eae ieee 83 For
85. ream WAN High speed Internet connected recommended INSTALLING DVR NETVIEW To install DVR NetView 1 Insert the software CD into your computer s CD DVD R drive At the prompt run or double click NetViewInstaller exe If Autorun does not start search your CD DVD R drive for NetViewinstaller exe NOTE This process refers to an installation on Windows Vista Certain steps and images may differ in Windows XP Open Fie Secar Warming le a mian FM pber cada ot be m Are p A ai e do fun hm whae T tar Pra Dmi lpp da iria 7 E aar E 2 biim leime E Va dss as Ea a de Gaa i ra h a E AA al ri a W pis Fay Fei an are be pe pP TA AA FA dl a J ar pi pa rr Py E I m Figure 21 0 DVR NetView installation window 2 From the Security Warning window click Run 3 Click Next to continue the installation Select deselect the boxes for shortcuts if desired 4 Click Install to install DVR NetView to the default location c Program Files NetView or click Browse to change the save location Y Mete 2164 Setup invtallation Options Y Heien 2188 Setups Installation Folder fe Cheat a Getter y lo ial Flo E The well rea e lor ips Petra 3 1 8 4 ot pour commuter Selec for which optional things you want installed FF Derap Sor beta Spare heed T i Space requried 3140 5pace rralsbde 51 bob ance CERE Figure 21 1 Click Next and then Install 5 Once the installation finishes click Close A shortcut
86. rint the health report or click OK to close the window 46 Live Mode Health Report Color Codes Block Color Condition Solid RED An event or a problem had occurred Blinking RED A current event or problem Solid YELLOW Current status of the DVR Health Report Conditions e HDD FAIL HDD failure e EVENT AL alarm MO motion VL video loss e OVER TEMP NOT SUPPORTED IN THIS MODEL e REC OFF Indicates REC LED ON OFF on the DVR e SCHE OFF Indicates SCHEDULE LED ON OFF on the DVR e BACKUP OFF Indicates the Backup status of the DVR 47 Live Mode PTZ If you have PTZ cameras not included connected to your system click PTZ to view the PTZ control menu The PTZ control includes the following 1 Navigation buttons Click AV lt P gt to pan and tilt the camera 2 Click to switch between Full PTZ control and Compact PTZ control 3 Click to zoom in out 4 Focus Focus near Focus far Auto Focus A 5 Iris Open Close Auto Iris A 6 Tour Set Tour i Go To call preset PHI Auto Tour x 7 Special Function Various functions will depend on the PIZ camera 8 Pan Tilt Boundary Set Auto Pan to Left boundary Auto Pan to right boundary and Tour 9 ME Speed Up Down M menu E escape Increase decrease speed 10 Power Power for Auto Pan Auto Tilt stand by Pan Tilt turn PTZ light on off Figure 27 0 PTZ control 48 SSS RECORDING You can Instantly r
87. rom the type of power source indicated on the marking label If you are not sure of the type of power supply to your location consult your video dealer or local power company For video products intended to operate from battery power or other sources refer to the operating instructions 6 Overloading Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire 12 insulation and broken plugs are dangerous They may result in a shock or fire hazard Periodically examine the cord and if its appearance indicates damage or deteriorated insulation have it replaced by your service technician 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the video product Accessories Do not place this Ventilation Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the video equipment on a bed sofa rug or other similar surface This video product should never be placed near or over a radiator or heat register This vide
88. s CANCEL ESC to return to the Main Menu and start again e PTZ MODEL Select the model of your connected PTZ camera not included e PTZ ID Enter your PTZ ID PTZ ID should match the camera channel to which you have connected the PTZ camera 3 Repeat for other camera connected to the system 4 Press ENTER to save your settings Press CANCEL ESC to close remaining menu windows Using the Main Menu 475 MOTION Configure the motion grid and motion sensitivity for specific channels NOTE If motion detection is applied toa camera the system will record from that camera only when motion is detected Figure 14 0 Motion menu To configure motion settings 1 Under RECORD TIME adjust the time from 10 300 seconds NOTE The set recording time is applicable to all channels 2 Press W to select CAMERA SELECTION and press lt P to select the camera 3 Press W to select SENSITIVITY and adjust from 1 20 The higher the number the greater the sensitivity 4 Press Y to select MOTION GRID Press to move the cursor to the Motion Grid 5 Press to select blocks on the grid A green motion Icon appears on the grid e Press A V 4P to selecta block on the grid 23 Using the Main Menu e Press enable disable motion sensitivity Disabled blocks are colored grey Active blockswillbe turquo se coloredwhen motion is detected Move an object in front of the selected camera to test sensitivity and ena
89. s on setting recording schedules see see SCHEDULE on page 25 Using the Main Menu e PASSWORD Select ON OFF If ON the system will prompt you for a password when opening the main menu NOTE You must set the Password to ON in order to use the Auto Lock e FACTORY DEFAULT Select START and press the ENTER button to restore the system to the original factory settings e KEY SENSITIVITY Adjust the sensitivity of the buttons on the front panel from 1 low 5 high 2 Press ENTER to save your settings Press CANCEL ESC to close remaining windows TIME For more details on setting the date and time see Recording on page 16 ACCOUNT Only the ADMIN can configure user authorities on the system SYSTEM i OM OFF DI We TORING ft PLA TEA CORK LA BLA Cm LIF Ll COMFIGLIFLA TION LA NE Te OAR A SHUTO Om GLO CILLI HER CONFIRM CEC Figure 19 1 Account menu To configure user and account settings 1 Select the ACCOUNT tab and configure the following e USER Select ADMIN or USER1 5 e ACTIVATE Select ON OFF to enable the settings for the specific user type e AUTHORIZATION Select MONITORING BACKUP NETWORK PLAYBACK CONFIGURATION or SHUTDOWN e PASSWORD Enter a 6 digit password for the user Press the ENTER button to save your settings 29 Using the Main Menu DISK 515 TEM GENERAL TIME FORMAT READY ACTION STATUS OVERWRITE ON O OFF DISK MONITOR ST
90. t AVI Converter Are sin f de BE Daia Fie mal H ICH Fa TH H CH 6 CH H 4H 10 CH H 13 CH 14 EH H oO Dela ATSC XL ef ha e con COTE CARRERA Figure 45 0 AVI Converter 3 Under Input File click 4 Inthe dialogue window aled your saved CMS file and click Open By default AVI Converter will save the converted file to the same location as the Input file To keep the default go to step 6 To choose a new location go to step gt 9 Under Output File click i i to choose a save location or personalize the file name 6 Under Channel select the channel you wish to save NOTE You can only convert video from one channel at a time 7 Under Video Standard select NTSC default or PAL Select the box below Video Standard to open the file once conversion is finished default 8 Click CONVERT Conversion may take several moments depending on the size of the file 86 Appendix J Converting Video Files to AVI Playing AVI Files If you selected for the converted file to open automatically the file will open in your default media player If not click QUIT to close AVI Converter ATTENTION An AVI media player such as VLC or DivX Is required to playback AVI files You can also installed the XviD DivX or ffdshow codecs to play the AVI files in Windows Media Player To playback AVI files 1 On your PC open the folder where you saved the AVI file By default converted files use the following naming
91. t blue when scheduled recording is enabled NOTE A recording schedule must already be entered on the system prior to enabling disable schedule recording remotely For details on setting a recording schedule see SCHEDULE on page 25 4 Click ALARM 1 to enable disable the alarm 9 Click APPLY and then OK to save your settings and close the window APPENDIX A SYSTEM SPECIFICATIONS DVR Description Specification Video Input Video Output Audio Input Audio Output Audio Video Compression Audio Compression Supply Voltage Power Consumption Operating Temp Range Hard Disk Capacity Operating System OSD Navigation Backup Backup File Format Recording Resolution Image Size Record Scheduling Pre Post Alarm recording 4 8 16 x 1 0Vp p CVBS 750hms BNC 1 composite BNC 1 spot output programmable 1 VGA 1 x line in RCA 1 x line out RCA 1 way audio conference via network H 264 hardware codec 6 711 100VAC 240VAC 12VDC 3A 50 60Hz Approx 19 2 watts HDD 250GB 32 104 F 0 40 C 1 HDD Max 2TB 100 duty cycle Linux embedded USB mouse IR controller or 20 key front panel via USB to flash and optical drives Embedded player convertible to AVI 360 x 240 120 100 NTSC PAL 720 x 240 60 50 NTSC PAL 720 x 480 30 25 NTSC PAL 5 30 KB 720x480 720x576 FPS 3 19 KB 720x240 720x288 FPS 2 12 KB 360x240 360x288 FPS Daily Weekly adjus
92. t specific HR per channel 5 seconds Pre 5 minutes Post programmable per camera 67 Appendix A System Specifications DVR cont d Event Log Search Unlimited for user login out configuration changes remote access connects disconnects Playback Single Quad 8 16 CH Simultaneous Alarm Input 4 8 16 x TTL programmable as NC NO Alarm Output 1 x Relay with NO NC contact 24VDC 2A 240VAC 2A resistive Activity Detection Sensitivity levels 20 PTZ Control RS 485 RS 422 Interface Mobile Viewing 3G Smart Phone view and control Front Key Max 20 Touch Sensor Front LED Power REC HDD Unit Weight 1 91 kg 4 2 Lbs Remote Functions Live View Live Recording Search Set up Backup Network Speed 8 levels 64KB 8MB sec Control Network Protocol TCP IP DDNS and Web Network Interface 10 100 Base TX RJ 45 Dimensions ol T nnmn TEU As our products are subject to continuous improvement Digimerge Technology Inc and its subsidiaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation E amp OE 68 AA te APPENDIX B SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps Networking skills are required to correctly configure the remote viewing functions What Do Need e DVR System e APC with the installed DVR NetView software e A router not provided with the system and High Speed Cable or
93. t the bottom Figure 24 2 Display modes of the main screen e Double click any of the displayed channels to view that channel in full screen active channel will be highlighted in red e Click and drag a channel to another desired location Onscreen Display 288M8BE to show hide the onscreen e Click Lo9anma display Figure 24 3 Click and drag channels in DVR NetView 44 Live Mode Sub Menu Use the sub menu from the DVR list to quickly access short cuts to pertinent information To open the sub menu 1 Select a DVR from the DVR List at the bottom of the main screen Figure 17 4 DVR list 2 Right click the DVR to view the sub menu PROPERTY CMS LOG LIST DVR LOG LIST SETUP REMOVE Figure 24 4 Sub menu 3 From the sub menu select any of the following e LIVE Resume live viewing in the previous split screen configuration e PROPERTY Open the Properties menu for the selected DVR e CMS LOG LIST Open the CMS log e DVR LOG LIST Open the DVR log e For details on properties and log lists see Appendix N DVR Properties and Log Files on page 90 e SETUP Open the Setup menu For details see Remote Setup on page 59 e REMOVE Remove the selected DVR from the DVR List elf you select REMOVE click OK in the confirmation window to remove the DVR or click Cancel Cancel Figure 24 5 DVR delete 4 Click anywhere on DVR NetView to close the sub menu 45 Live Mode Health D
94. ta rd ria eek bedi ee eee eee a 44 DISPLAY VIEWS sows tic has ce vse Babee ees esses ds ac o seen 44 Changing Channels aos i620 risen tat cpa te rt 44 ONSEreen DISPLAY cece cede eee hake tee ie eee ee eee te awe eee ye 44 SUIS TMU strain it id peo ts aoe a 45 Vill HESIN E A SO A A 46 COAG ea ista casehasn ci saad 2 0 e oa hoes e a dea aes 46 DUG TOAD ARE ods eee ok See E zed ince ald See RN 46 Nest Repo CONAN Said aide ac ere atid a Ss die laa RGR adas 47 FP a RE E A a bre er 48 RECON Orr arar wer i EEEE eee ere a eae 49 Remote RecordINd titan ta ie eke Se ee eae EEE SS 49 PLA DOCK cada eet eee Aa 50 Remote PlayDaCk ti ii ows kas he ewe eae ed Ge eae ace des 51 PAV DIC CONT OS a at ti diia at 51 Remote DOWNLOJA suscribo 92 e E A NN 93 O INANTING CONV CDOS riaki EI A A AA A Ii antes 93 FIWO ACK NOS LN E A EIA ects ld A A Palate BS ae E daa 34 ME CV WR ains Da aa r alicia a eo 55 Creating a Virtual DVR comica ia ees ieee daa 55 EGIUING a Virtual DVR eta oes aaa VA ias 06 Deleting a Virtual DVR cc ees 06 Virtual DYR Properties 2i02c2 e e4eicaxeiw oie tdd tes eeevauessece ee ade e aces 06 ContigurIiNg a VIFtUALDVR iuris darse 97 Deleting Cameras from a Virtual DVR o ccocococcccccc es 98 Remote SCD acarrear add 99 DISPLA sida idas 60 Sequential Setup Auto Sequence oo ict nanenane anaran 60 VAT ava tessa see ARAS Woe fo what ae ide as wena ee 61 MOTION gt ae asa eetas ngs if SxSevee nt Satara gr ces peter a
95. te CEES wedi AA ie we ey ae eee hehe es 26 Over MON CORONA ri ISS eee 26 BC E ar r RE RR A 26 NETWORK curarte arcas ae detal a ea 27 EVE ao da ia aaa Dual oti aed mela eee aaa 27 DONS ear laa A bici iba di A A bal 28 IESG as Nate NA A A E II O EE 28 SYSTEM adorar dada idas 29 CENETA A ld e ciao rd 29 E A O E E EE E E E O O E E ET 29 ACONTECER n 29 TSU EEE TETE E OR E EE EA O O A 30 Formaning ISS sd o Bead oe one nee a eles ee ees Pee elu ee aie eer 30 OVEN es 03 poa ot dvi id bios 30 EPS OTIS e ooh el A A ea eh ene nn ed ate ie ee he 30 Y A 31 INFO e ia a dilata cial Dd ly dale a cent ied tt 31 BIC KUP sta a io 32 USB FlasSmMDIrVS tasas A Nas 32 Externat USB ADD 2 aa rata 33 USB CD DVD RW usvsrranmtita o dadas ae sde lbs 33 Time Search a a BackUp 4 20014 idad 34 Viewing Backup Video 0 ccc eee eee eee 35 Using MCD Playe ieee bea eee cae hae tie oe kee ee wa ee ee Grae ee Oe N 36 DYR IOC LOWY song a sac verse os rr as 37 VS TORO QUIENES ches dip eno EIA tn pn edad A USA ten eae See aes 37 Installing DVR NetView score at wen ate aca el ae 38 USING DVR NCUVIOW imc A 39 O See ooh mat Ss Seat Oe ee een he Oe oe eg 40 POI OA DVR yria lh btn Bade ages A si uae at OS aS a EA he eh oon eel ee tae Oh 40 PICU OT ILIY RA i IN cen dap I Sate aa ta org sk ate erat oe al te ee 40 DVR NetView Main Screen saa ase teeters aa 41 DYR INGIVIEW SETUD isa ra 42 LIVE MOGC ias irritada 43 DVR Indicators esa rara iaa eee 43 Camera Indicators taci
96. to an internal IP address port number i e Router External IP 216 13 154 34 to DVR Internal IP 192 168 0 3 7000 The instructions found online in the Router Configuration Guides will assist you in the port forwarding configurations for a selection of different router models Visit our Consumer Guides Support website at http www digimerge com for more details 71 AA APPENDIX C SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR A DDNS account allows you to set up a web site address that points back to your local network The following outlines how to set up your free DDNS account To setup your free Digimerge DDNS account 1 72 In your browser go to http ddns digimerge net and click Create Account Complete the Account Information fields with your personal information Complete the Warranty Information with your purchase details optional Complete the System Information fields e Product License Select your product model from the Product License drop down menu e g VB300 e Product Code gt MAC Address gt Locate the MAC address of your recorded while loading the System e URL Request Choose a URL for your DDNS connection i e your name your company or business name or anything of your choice Once the information has been entered click Create New Account Your Account information will be sent to you at the email Address you used in Step 2 System Information
97. tor 2 Use the Split screen selector in the right of the main screen to a select a split screen mode 3 Drag a DVR from the DVR Indicator to a desired location on the screen 4 Add DVRs to the Virtual DVR e Click and drag a DVR from the DVR Indicator to a desired channel on the screen NOTE Cameras will be added in numerical order from the selected channel to the end depending on the number of cameras connected to the DVR OR 4 Add cameras to the Virtual DVR e Select a DVR from the DVR indicator e Drag specific cameras to a desired channel on the screen Figure 30 4 Add a Camera CH 1 from DVR 2 is added to channel 8 on the screen NOTE The newly selected camera will replace the existing camera if there is a conflict 57 Virtual DVR Deleting Cameras from a Virtual DVR To delete a camera from a Virtual DVR 1 Double click a Virtual DVR icon from the Virtual DVR indicator 2 From live viewing right click a camera and select REMOVE Figure 30 5 Right click and select REMOVE OR 2 Drag the camera back to the DVR Icon in the DVR Indicator Figure 30 6 Drag the camera to a DVR or different Virtual DVR 08 Ll REMOTE SETUP Use DVR NetView to remotely configure connected DVRs To open remote setup 1 From the DVR NetView main screen right click a DVR icon from the DVR Indicator and select Setup The Display window opens NOTE You can also open Remote Setup from the Set List Manager menu
98. tor DVRs currently connected to DVR NetView 13 Virtual DVR Group of Virtual DVRs 14 Add DVR Add or delete a DVR 15 Add Virtual DVR Add or delete a Virtual DVR 16 Power Turn DVR NetView ON OFF 41 Using DVR NetView DVR NetView Setup You should configure DVR NetView prior to initial use To use setup 1 From the DVR NetView main screen click SETUP The Setup menu opens 2 Under the GENRAL 1 tab configure the following e OSD SETUP Choose the elements to appear onthe onscreen display Select deselect TIME CAMERA NUMBER FRAME RATE SET NAME and CAMERA NAME e OVERLAY default It is highly recommended to keep overlay enabled for a faster video transmission Only disable the overlay of any invalid driver is distorting the screen image Ifthe problem persists reduce hardware acceleration NOTE If you change the Overlay option you will be prompted to restart DVR NetView e VIDEO MODE Select NTSC or PAL depending on your region NTSC for USA Canada PAL for Europe e DOWNLOAD Choose a save location for recorded video and screen captures Figure 23 1 DVR NetView setup General 2 e VERSION Displays the current software version of DVR NetView 3 Under the GENERAL 2 tab configure the following e ETC Select AUTO FULL SCREEN to display the triggered alarm channel in full screen select USE AUDIO to turn on audio transmission from an audio capable camera not included select LOG DISLA
99. ue to lightning and power line surges General Precautions All warnings and instructions in this manual should be followed 2 Remove the plug from the outlet before cleaning Do not use liquid aerosol detergents Use a water dampened cloth for cleaning 3 Do not use this unit in humid or wet places 4 Keep enough space around the unit for ventilation Slots and openings in the storage cabinet should not be blocked 9 During lightning storms or when the unit is not used for a long time disconnect the power supply antenna and cables to protect the unit from electrical surge FCC CLASS A NOTICE NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment Is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense This equipment has been certified and found to comply with the limits regulated by FCC EMC and LVD Therefore it is designated to provide reasonable protection against i
100. ult e PASSWORD Enter the system password by default 000000 e Click ADD TO LIST to save the DVR 4 Click PROPERTY to view the properties of your DVR 9 Click OK to save your settings or click CANCEL to exit without saving You will automatically log in to this DVR when you launch DVR NetView Editing a DVR To edit a DVR 1 Select a DVR from the list frame 2 Change the Set name IP address port or password and click APPLY 3 Click OK to save your settings Deleting a DVR To delete a DVR 1 Select a DVR from the list frame 2 Click DEL FROM LIST 3 Click OK to save your changes 40 Using DVR NetView DVR NetView Main Screen Figure 22 2 DVR NetView main screen Live images simulated 1 Main Display Screen Shows live video and playback 2 Screen Selector Single channel full screen quad and multi split screen 3 Mode Display Current mode of DVR NetView Live or PB Playback 4 Date amp Time The date and time on the connected DVR 5 Mode Selector Click to switch between Live viewing and PB Playback 6 Quick Buttons Record Capture OSD Onscreen Display and Setup 7 Playback Control Forward Reverse Play Stop Next Previous and Playback Speed slider 8 PTZ Controls for a PTZ camera not included 9 Audio Volume control and mute Audio is available in full screen mode only 10 Channel Camera channel number 11 Health Health report of the connected DVRs 12 DVR Indica
101. uses Solutions e Mouse cable is not firmly connected to the system e Mouse is not connected to the system Error e Firmly connect the mouse cable to the PS 2 port on the side of the system or connect a USB mouse to the top USB port on the rear panel of the system Mouse not detected by system e System needs to be reset e Turn the system OFF press Power button on the front panel Firmly connect a PS 2 mouse to the PS 2 port on the side of the system or connect a USB mouse to the top USB port on the rear panel of the system Press the Power button again to turn the system ON e There is no picture Camera cables are loose or e Check the camera video cable and connections on selected channels have become disconnected camera picture is not being displayed e Disconnect and reconnect the cable at the DVR and at the Camera e Try moving the camera to another channel or use another cable e The image on the e Audio cables are loose or have Check the AUDIO connections to the DVR DVR appears but been disconnected does not have sound e Audio channel is set to OFF in e Open Main Menu gt Record and set channel 1 audio the system menu to ON e Audio is associated with the e Audio is only available for channel 1 connect the wrong video channel audio capable camera to channel 1 to avoid confusion e can t set the time e The system is recording e Stop all recording on the system before on th
102. ut on the remote control e Move PTZ to a desired location e Press the preset button e llluminate Custom 1 e Set the for the Preset location e Press ENTER to save and exit e Go to the preset position INFO on the remote control e Press the GO button e Enter the desired Preset and press ENTER e Start AUTO TOUR e Press the Auto Tour button e Press and enter the range of preset and press ENTER e For example Auto Tour button 5 will start the tour of 1 5 presets of the PIZ camera e PTZ custom function 1 Display on the remote control e PTZ custom function 2 Zoom on the remote control e PTZ custom function 3 PTZ on the remote control e Speed has 8 increments keep pressing the buttons to increase decrease speed 77 Appendix D Connecting PTZ Cameras Compatible PTZ Cameras AOS po popopopojp am pat me Ser lefele CE o o o ooo A ve OrbierMerosprere o o e po _ so scos o oe of of ojo weno o o ojo sumo ser o poo poo ww fofo fe flo fo A O E max erzenoroco o o o o o ewan MR e o ESSE coos ff _ wowor e _ e oaprecraw o ope 16 CANON VC C4 ON 23 PANASONC WEBS s m _ co w al op en co mo E eek h 7 25 GENALATEL Cyoetome 25 DYELEO SmarDamo a z woes A CC 3 o ammm o 0 n HACE ESERVED
103. wnload and save video from your system directly to your PC To use remote download 1 From the Remote Search window click REMOTE and select a DVR from the Set List 2 Select a date in the calendar Hour and minute blocks for the video appear in the time field REMOTE SEARGH ike Figure 29 3 Remote Playback time blocks 3 Click time blocks for Hour and Minute 4 Click and drag the green cursor in the minute field to set a longer playback time 5 Click DOWNLOAD The default save location is c Program Files NetView Download Open the DVR NetView Setup menu to change the save location For details see DVR NetView Setup on page 42 DOWNLOAD BEGIN 20004061 16 00 00 END gt A o So CURRENT 2009 06 17 16 02 20 Figure 29 4 Download window NOTE File transfer may take several moments depending of the size of the file 6 When the transfer is complete click OK to close the window 7 Click y to return to live viewing 92 Playback Local Playback View video you have recorded directly to your PC video you have downloaded to your PC or video you have copied to a USB flash drive To use remote playback 1 Click LOCAL and then select a DVR from the Set List Video on your PC is highlighted on the on the calendar RED alarm GREEN motion YELLOW normal 2 Select a date in the calendar Hour and minute blocks for the video appear in the time field LOCAL SEARCH 2009 06 1716 05 LOBO O

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