GrandBed TEMPUR® Advanced Ergo System
Contents
1. 4 WIRELESS REMOTE CONTROL FEATURES OPERATING INSTRUCTION a a TROUBLES OO INC ec use SERIAL NUMBER NTERTE W Customer Service 1 800 979 1457 SAFETY PR CAUTIONS D ane COMMONLY ASKED QUESTIONS AND ANSWERS SPECIFICATION S 0 AN TEMPUR PEDIC SR SAFETY PRECAUTIONS WARNING IMPORTANT SAFETY INSTRUCTIONS PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT SAVE THESE INSTRUCTIONS Your GrandBed TEMPUR Advanced Ergo System has been designed to provide you with the reliable operation and durability you expect This product has been inspected and tested prior to shipment When using an electrical furnishing basic precautions should always be followed including the following READ ALL INSTRUCTIONS BEFORE USING YOUR GRANDBED TEMPUR ADVANCED ERGO SYSTEM DANGER To reduce the risk of electric shock e Always unplug this furnishing from the electrical outlet before cleaning WARNING To reduce the risk of burns fire electric shock or injury to persons Unplug from outlet before putting on or taking off parts Close supervision is necessary when this furnishing 15 used by or near children in2. 2011 Tempur Pedic Management Inc All Rights Reserved TPNA CRG GBTAES 01 11 m S gt TEMPUR PEDIC GrandBed TEMPUR Advanced Ergo System 20 YEAR LIMITED WARRANTY TEMPUR PEDIC NORTH AMERICA INC TEMPUR PEDIC GUARANTEES THAT WE WILL AT TEMPUR PEDIC S OPTION REPLACE OR REPAIR PURCHASER S GRANDBED TEMPUR ADVANCED ERGO SYSTEM IF IT IS DEFECTIVE DUE TO FAULTY WORKMANSHIP OR MATERIALS SUBJECT TO THE LIMITATIONS DESCRIBED IN THIS WARRANTY YEAR 1 FULL COVERAGE OF PARTS AND LABOR Your GrandBed TEMPUR Advanced Ergo System is warranted against defects in the workmanship or materials for a period of one 1 year from the warranty commencement date Electronics electrical components drive motors and massage motors are included Upon notice during the first year from the warranty commencement date Tempur Pedic will send replacement parts at no cost to the purchaser for any defective part to the purchaser and Tempur Pedic will pay all authorized labor and transportation costs associated with the repair or replacement of any parts Tempur Pedic determines to be defective This one 1 year warranty shall not apply if purchaser does not return any and all defective parts to Tempur Pedic within 15 days of purchaser s receipt of replacement part YEARS 2 AND FULL COVERAGE OF PARTS ONLY Upon notice during the years two and three 2 3 from the warranty commencement date Tempur Pedic will offer re
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4. e Verify that the power cord is plugged into a working grounded electrical outlet A grounded electrical surge protection device is recommended Test the outlet by plugging in another working appliance Wireless remote control LED Signature Light illuminates and appears to be operable but will not activate the Ergo System e Verify the Red LED light on the PLC control box is lit if not the unit is not receiving power e Program the wireless remote control see the Wireless Remote Control Guide included with this product for programming procedures Make certain the Power Down Box is easily accessible Ne OTOH IG Relocate the Power Down Box if necessary GrandBed TEMPUR Advanced Ergo System e Unplug the power cord wait 45 seconds and plug will activate the power cord back in to reset the electronic components e Your surge protection device and or electrical circuit breaker may be tripped Check both to verity e Your surge protection device and or electrical outlet may be defective Test the outlet by plugging in another working appliance e Replace the batteries in the Wireless Remote Control Wireless Remote Control LED Signature Light The unit requires four 4 AAA batteries will not illuminate e Ensure the batteries are installed correctly e The Ergo System may be obstructed Elevate and check for an obstruction Remove the obstruction e The head section may be too close to the wall
5. Head and or Foot section will elevate but will not return to the horizontal flat position The headboard may be too close the edge of the mattress Verify that a 1 5 38 1mm to 2 50 8mm distance is between the headboard brackets and the mattress Adjust if required Customer Service 1 800 979 1457 18 Troubleshooting SYMPTOM SOLUTION e Check batteries in Wireless Remote Control replace with four 4 new AAA batteries necessary e Make sure that you are following the duty cycle of the motors do not operate more than two 2 minutes over an eighteen 18 minute period or Head or Foot lift function has minor approximately 10 duty cycle interference during operation e Press the lift buttons squarely amp accurately e Wireless Remote Control may be experiencing common Radio Frequency Interference trom other radio transmitting devices Wait several seconds and then try pressing appropriate button again See FCC Compliance Statement on page 5 of this guide e the bed is located on hard surface flooring place carpet pieces or rubber pieces not included under each leg or caster of your Ergo System e Using the Wireless Remote Control elevate the head or foot section a short distance to realign the lift lower mechanisms with the bed support platform e Verify that your Ergo System is not positioned against a wall nightstand or other object that may cause the vibration or noise Exce
6. with all faults If you did not purchase this GrandBed TEMPUR Advanced Ergo System directly from Tempur Pedic North America Inc we will require proof of purchase from you demonstrating that you are the original purchaser and eligible to make a valid claim under this warranty This warranty begins on the warranty commencement date which is the date of purchase for new unused units and the date of manufacture for units that have been used as floor or display models Thus on a floor model unit the warranty is a portion of the limited 20 year warranty If original proof of purchase is not provided by purchaser Tempur Pedic reserves the right to determine if the unit is not covered by this warranty or to use the manufacturing date as the warranty commencement date This limited warranty gives you specific legal rights You may also have other rights that vary from state to state If you experience any trouble with your GrandBed TEMPUR Advanced Ergo System during the warranty period please consult the troubleshooting section of your Reference Guide If problems persist after following these instructions please call 1 800 979 1457 PLEASE RETAIN THIS WARRANTY AND YOUR ORIGINAL PROOF OF PURCHASE FOR AT LEAST 20 YEARS FROM THE DATE OF PURCHASE gt AN TEMPUR PEDIC GrandBed TEMPUR Advanced Ergo System Table of Contents INSTALLATION PERRET OPERATION WIRELESS REMOTE CONTROL
7. THE SAFETY PRECAUTIONS SECTION OF THIS GUIDE CAREFULLY BEFORE USING THIS PRODUCT THE POTENTIAL FOR ELECTRIC SHOCK EXISTS IF ELECTRICAL COMPONENTS ARE NOT INSTALLED OR OPERATED PROPERLY LED SIGNATURE LIGHT L amp TEMPUR PEDIC A RAISE LOWER HEAD SECTION OF THE BASE LIFT B RAISE LOWER FOOT SECTION OF THE BASE C RETURN ALL SECTIONS TO THE FLAT POSITION D PROGRAM UP TO 4 MEMORY POSITIONS F INCREASE REDUCE MASSAGE INTENSITY ON FOOT SECTION OF THE BASE MASSAGE HEAD Intensity E INCREASE REDUCE A MASSAGE INTENSITY ON HEAD SECTION OF THE BASE G STOP ALL MASSAGE FEATURES H SELECT 1 OF 4 MASSAGE WAVE SPEEDS Customer Service 1 800 979 1457 Operating Instructions HEAD AND FOOT ADJUSTMENTS A B e Adjusts the Head and Foot sections to the desired positions Press until the red LED Signature Light illuminates and desired position is achieved BED FLAT BUTTON C e To level the Ergo System to the Flat position press until the red LED Signature Light illuminates NOTE The FLAT cycle can be interrupted and cancelled by pressing the head or foot adjustment buttons A or B MEMORY BUTTONS D Your GrandBed TEMPUR Advanced Ergo System can store up to four 4 Memory Positions Set a Memory Position When in desired position press and hold Memory button until the LED Signature Light flashes 3 t
8. cost of repair and replacement of all parts and materials including labor and transportation ADDITIONAL TERMS AND CONDITIONS This warranty does not apply to any damage caused by the purchaser b if there has been any unauthorized repair or replacement of the unit s parts c if the unit has been mishandled whether in transit or by other means subjected to physical or electrical abuse or misuse or otherwise operated in any way inconsistent with the operation and maintenance procedures outlined in the Complete Reference Guide this warranty and any other applicable document published or approved by Tempur Pedic d to damage to mattresses fabric cables electrical cords or items supplied by Resellers Contact the Reseller or relevant party for warranty information on these items if there has been any unnecessary service calls including costs for in home service calls solely for the purpose of educating the consumer about the unit for finding an unsatisfactory power connection if the recommended weight restrictions not followed Twin Twin Long Split Dual Queen Split Dual CA King 300 lbs Double Double Long 375 lbs Queen 425 Ibs the warranty will be void Repairs to or replacement of the GrandBed TEMPUR Advanced Ergo System or its components under the terms of this limited warranty will apply to the original warranty period and will not serve to extend such period The decision to repair or to
9. legs as a leverage point to ensure they do not break Customer Service GrandBed TEMPUR Advanced Ergo System STEP 12 Install headboard brackets if they are being used and adjust to allow a minimum of two inches clearance to permit unobstructed movement NOTE All tools necessary for installation are included in the box STEP 13 Install mattress retainer bar at the foot of the base s STEP 13A Slide the Retainer Bar Cover C onto the Retainer Bar B so the screw holes are on top of the retainer bar STEP 13B Place the retainer bar plate on top of the retainer bar cover slide the screw through the plate and cover and screw into place Before final tightening ensure retainer bar cover is pulled down completely over the retainer bar STEP 14 Program remotes per instructions on Page 15 STEP 15 Place the mattress es on the base s NOTE For more detailed instruction see the Owner s Guide Be sure to give Owner s Guide and other materials to the new owner 1 800 979 1457 12 HEADBOARD INSTALLATION NOTE This step is only needed if using a headboard ONLY Not headboard footboard and side rails NOTE Failure to follow the proper headboard bracket installation instructions may result in damage to your Ergo System WARNING The bottom of the headboard cross member must be positioned so that there is no more than 3 inches between the bottom of the headboard and the to
10. replace defective parts under this warranty shall be made or case to be made by Tempur Pedic at its option and in its sole discretion REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE PURCHASER THERE SHALL BE NO LIABILITY ON THE PART OF TEMPUR PEDIC FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE CLAIM OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY THIS LIMITED WARRANTY DOES NOT INCLUDE REIMBURSEMENT FOR INCONVENIENCE REMOVAL INSTALLATION SETUP TIME LOSS OF USE SHIPPING OR ANY OTHER COSTS OR EXPENSES TEMPUR PEDIC MAKES NO OTHER WARRANTY WHATSOEVER EXPRESS OR IMPLIED AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY TEMPUR PEDIC AND EXCLUDED FROM THIS AGREEMENT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to every purchaser This warranty gives the purchaser specific legal rights and the purchaser may also have other rights which may vary from state to state This warranty is valid in all 50 states Puerto Rico and Canada This warranty is valid only for the original purchaser of the product An original purchaser is one who purchases the product directly from Tempur Pedic North America Inc or an authorized Reseller of Tempur Pedic North America Inc If you are not the original purchaser of this product you take it as is and
11. with caster No Leg rest on frame Caster Only Standard Leg 10 Riser Leg without caster with caster Standard Leg 8 Riser Leg with caster without caster 8 Riser Leg 10 Riser Leg with caster without caster D To Frame E To Base F To Mattress Customer Service 1 800 979 1457 10 S amp TEMPUR PEDIC GrandBed TEMPUR Advanced Ergo System Installation Instructions Before discarding any packing materials check your GrandBed TEMPUR Advanced Ergo System carton and verity the following items in the parts list are included PARTS LIST A L O Ww gt Zr Mattress Retainer Bar Cover 1 Bed Leg with Caster 6 Retainer Bar Bolt 4 Bracket Bolt 6 5 16 Inch Locking Nut 6 Wrench 1 9 Volt Batteries 2 STO Attached to base for shipping Wireless Remote Control 1 and Four 4 AAA Batteries Mattress Retainer Bar 1 Inner Headboard Bracket 2 Outer Headboard Bracket 2 Retainer Bar Plate 2 5 16 Inch Washer 12 Allen Wrench 1 Customer Service 1 800 979 1457 Pre Delivery Procedure PRIOR TO LOADING FOR DELIVERY STEP 1 Lift carton top off box to reveal the bottom of the base STEP 2 Using a power extension cord to reach the base plug in the base s power cord NOTE Do not uncoil the base power cord as packag
12. T USE OUTDOORS This product contorms to UL STD 962 Customer Service 1 800 979 1457 AN TEMPUR PEDIC SR IMPORTANT SAFETY FEATURES Use this furnishing only for its intended use as described in these instructions Do not use attachments not recommended by the manufacturer If there 15 an overload weight condition on the head or foot mechanism the control unit will automatically stop all functions Once the excess weight is removed the control unit will automatically allow all functions to resume operation after 30 seconds For your safety this Ergo System is equipped with special locking casters In order to prevent the movement of this product all six casters should be in the locked position This can be accomplished by pushing down the locking latch on the caster To resume mobility of the product lift the locking latch up You are strongly encouraged to place rubber caster cups or carpet squares under the casters in addition to locking them in place if the product is positioned on a hard surface floor such as hardwood tile or linoleum Although the casters are locked and will not roll they may slide CONSUMERS WITH PACEMAKERS As with any product that produces a vibrating motion optional it is possible that some pacemakers may interpret this motion as a false sense of movement and or exercise This may or may not affect your pacemaker If you have any concerns please consult your physician For info
13. amming ONE WIRELESS REMOTE CONTROL AND TWO ERGO BASES NOTE The use of Base A and Base B is for description purposes only and the beds will not actually be labeled Base A or Base B STEP 1 Place four 4 AAA batteries into the Wireless Remote Control A STEP 2 Store Wireless Remote Control B for future use STEP 3 Ensure the Ergo System bases are plugged into a functioning outlet STEP 4 Locate the Emergency Power Down Boxes under both Base A and Base B Install two 2 new 9 volt batteries NOTE Base A is already programmed upon delivery STEP 5 Lightly press the learn button in Base B for three 3 seconds STEP 6 When the Green LED light illuminates press any button on the wireless remote control NOTE If a new signal is not received within 10 seconds step 5 and step 6 must be repeated NOTE The green LED light will blink once it receives a remote signal The bed will not respond for 10 seconds during the remote learn process STEP 7 When the Green LED light on the Emergency Power Down Box turns off you have completed the learning process of the RF frequency code NOTE The remote programming procedure may also be performed using the learn button on the PLC Customer Service 1 800 979 1457 15 S S 6 TEMPUR PEDIC GrandBed TEMPUR Advanced Ergo System 16 Wireless Remote Control Features READ ADVISORY INFORMATION IN
14. at is properly installed and grounded accordance with all local codes and ordinances DANGER Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or serviceman if you in doubt as to whether the product is properly grounded Do not modity the plug provided with the product If it will not fit the outlet have a proper outlet installed by a qualified electrician SAVE THESE INSTRUCTIONS 1 800 979 1457 GROUNDING SAFETY This product is for use on a nominal 120 volt circuit and has a grounding plug that looks like the plug illustrated in sketch A see figure below A temporary adapter that looks like the adapter illustrated in sketches B and C able to be used to connect this plug to a 2 pole receptacle as shown in sketch B if a properly grounded outlet is not available The temporary adapter should be used only until a properly grounded outlet sketch A can be installed by a qualitied electrician The green colored rigid ear lug or the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover Whenever the adapter is used it must be held in place by a metal screw This product is for use on a circuit having a nominal rating of more than 120 volts and Is factory equipped with a specific electric cord and plug to permit connection to proper electric circuit Make sure tha
15. d directly to the Ergo System base However you can use a freestanding bed including headboard footboard and side rails by placing the complete Ergo System within the assembled bed It may be easiest to assemble the bed around the Ergo System You should measure the inside dimensions of the assembled bed to be sure the Ergo System will fit One of our riser leg sets may be required in some cases WILL THE ERGO SYSTEM FIT INSIDE EXISTING FURNITURE The Ergo System is designed to fit into most freestanding beds We always recommend you measure the inside dimensions of the assembled bed to be sure the Ergo System will fit Please refer to the specifications on page 9 for exact dimensions of the base One of our riser leg sets may be required in some cases WHERE IS THE SERIAL NUMBER ON THE ERGO SYSTEM BASE The serial number can be found on the law tag attached to the cover the power down box under the base and on the frame right below the foot end of the base It may be easier to see by lifting the foot slightly if possible The serial number is also located on a sticker on page 3 of the Complete Reference Guide owner s manual shipped with the base Customer Service WHAT IS THE LIFT CAPACITY OF THE GRANDBED TEMPUR ADVANCED ERGO SYSTEM Please see the chart below for Tempur Pedic s recommended and approved total people weight limits per the available mattress and Ergo Base combinations Product Single Ba
16. e flat position NOTE To avoid damage to the Ergo System always open the carton while the bed is in the flat position VID OPEN FLAT 1 800 979 1457 11 S AN TEMPUR PEDIC Delivery Procedure COMPLETING HOME DELIVERY STEP 7 Carefully take base in the carton to the bedroom and place next to where the customer wants it set up STEP 8 Carefully lift your Ergo System out of the shipping carton keeping the unit top side down For safety reasons this should be performed by two 2 people STEP 9 Reinstall batteries in remote control uncoil base power cord plug into power source and perform the Power Test Procedure to assure nothing was damaged during trip STEP 10 Attach Ergo System Legs Open the accessories box take out the 6 legs and thread them in a clockwise direction into the pre threaded holes in the frame NOTE Hand tighten the legs securely to the frame DO NOT over tighten Make sure the legs are screwed completely into the frame Legs that are not securely attached may become unsafe DO NOT unscrew a leg to compensate for an uneven floor NOTE Your Ergo System is equipped with special locking casters In order to prevent the movement of this product all six casters should be in the locked position STEP 11 Carefully the Ergo System over to the topside up position NOTE Make sure to lift Ergo System off ground before flipping over DO NOT use
17. e will not start NOTE If the massage motors are operating and the FLAT button is pressed the massage motors will stop operating during the lowering 7 of the Ergo System To then resume massage oe operation press the Head and or Foot Massage Adjustments E F or select a Wave Speed ADDITIONAL WIRELESS REMOTE CONTROL FEATURES To aid in the visibility of the Wireless Remote control in low light environments the buttons are backlit and will light up when a button is pressed You are able to control your Ergo System with the Wireless Remote control without pointing the Wireless Remote control directly at the receiver best transmission range is within 9 feet or 3 meters NOTE An unintentional touch to any button that does not illuminate the red LED Signature Light on the wireless remote control will cause the keys to light up without performing the associated function Press the appropriate wireless remote control button until the red LED Signature Light illuminates to activate the desired function This feature was included to prevent any undesired movement should the wireless remote control be dropped etc Customer Service 1 800 979 1457 17 SR 5 o TEMPUR PEDIC GrandBed TEMPUR Advanced Ergo System Troubleshooting In the event that your GrandBed TEMPUR Advanced Ergo System fails to operate properly investigate the symptoms and possible solutions provided in the chart below
18. ed for shipment AN ELECTRICAL SURGE PROTECTION UNIT IS RECOMMENDED NOT INCLUDED STEP 3 Cut and remove power down box trom frame and install 9 Volt batteries STEP 4 Remove the remote control and 4 AAA batteries from the accessory carton open the battery door on the backside of the remote control and install the batteries STEP 5 Power Test Procedure Press each of the following buttons long enough to illuminate the red LED Signature Light on the remote control and watch listen for the base to activate This ensures you will be delivering a base that 15 fully functional Test the base by pressing the buttons in the following sequence e Head Lift Foot Lift Head Massage Foot Massage Stop Flat Only press each long enough to see hear each motor activate Customer Service Installation NOTE If the base does not perform properly immediately call Tempur Pedic Customer Service at 800 979 1457 Be prepared to provide the service agent with the serial number of the base the retailer s name and facts about the situation STEP 6 Once the warehouse test Is successful and complete e Unplug the power extension cord e Return the remote control to the accessory carton remove batteries e Place the lid back on the outer carton and secure for delivery NOTE Always keep the Ergo base in a flat not vertical position during transportation and delivery Always open the box in th
19. eight in the head or foot sections alone NOTE Exceeding the recommended weight restrictions could damage your Ergo System and void your warranty For best performance you should enter and exit the Ergo System while it is in the flat or fully lowered position Safety Precautions INTENDED USAGE The electric adjustable bed should be installed with the head board bracket and or the head of the frame should be positioned close to a wall Customer Service 1 800 979 1457 SR S GrandBed TEMPUR Advanced Ergo System Commonly asked Questions and Answers WHAT IS THE HEIGHT OF THE ERGO SYSTEM BASE With standard legs and casters installed the overall height is approximately 15 1 8 floor to the bottom of the mattress The distance between the floor and the bottom edge of the base with standard legs and casters installed is approximately 7 3 4 See chart on page 9 for other options IS IT POSSIBLE TO RAISE THE HEIGHT OF THE ERGO SYSTEM BASE Yes you can add up to 4 to the overall height of the Ergo System by ordering the riser leg set These include 6 replacement legs with casters and come with either an overall height of approximately 8 or 10 Please note that the riser leg set replaces the standard leg set that comes with the Ergo System They are not used together DOES THE ERGO SYSTEM BASE COME WITH FOOTBOARD ATTACHMENTS No you cannot attach a footboar
20. imes to signal Memory position is stored Recall Memory Position Press and hold the corresponding Memory button until the red LED Signature Light illuminates Do not hold for more than five 5 seconds otherwise a new Memory position could be set If the LED Signature Light begins to flash you are reprogramming the Memory position HEAD AND FOOT MASSAGE ADJUSTMENTS E F e Turns on the Head and Foot Massage units starting at intensity 1 of 10 e Slowly increases or decreases Massage Intensity To increase Massage Intensity press the button To decrease Massage Intensity press the button MASSAGE STOP G e Press and hold STOP button until the red LED Signature Operation Light illuminates and the Massage feature stops The Massage feature Is designed to automatically shut off after 30 minutes of continuous use The unit will reset after 5 minutes and the Massage feature will again be available for use You MUST stop Massage motors each time before switching between wave speeds types WAVE MASSAGE SPEED ADJUSTMENTS H If the Massage feature is off press any Wave Speed button to initiate the Wave Massage feature Each button represents the amount of time the massage spends in each section head or foot before switching If the Wave Massage feature 15 already on you must first stop the massage by pressing the STOP button G and then press the desired Wave Speed otherwise the Wave Massage featur
21. oles in the Headboard Bracket Assemblies washers J and 5 16 inch nuts K and hand tighten to allow for adjustment STEP 2C If the Headboard Brackets require adjustment loosen the bolts that are holding the Outer Headboard Brackets and move them so that the mounting holes on the Outer Headboard Bracket align with the mounting holes on your headboard Reinstall the bolts on the Outer Headboard Bracket and firmly tighten STEP 2D Place your headboard bolts through the mounting holes on both the Outer Headboard Bracket and your headboard Firmly tighten STEP 3 Place your Tempur Pedic mattress on top of your Ergo Repeat on the other side System Base STEP 1D Ensure the Headboard Bracket is assembled with a distance of 1 5 38 1 mm to 2 inches 50 8 mm between the edge of the Ergo System and the headboard bracket assemblies WARNING Verify the space between the headboard cross member and the top of the mattress is no more than 3 inches STEP 2 Your GrandBed TEMPUR Advanced Ergo System Attach your headboard to the Headboard Brackets installation is now complete Refer to the Wireless Remote following the steps below Control Guide on the following pages or the supplied Quick Reference Guide for additional usage instructions STEP 2A Measure the center to center distance of the mounting holes in your headboard Customer Service 1 800 979 1457 14 Operation Wireless Remote Control Progr
22. p of the mattress Failure to follow this instruction could result in serious injury or death to a person or pet caught between the mattress and the headboard STEP 1 Assemble the Headboard Bracket Use the wireless remote to raise the head of the bed in order to gain access to the Ergo System frame Place the Inner Headboard Bracket E into the C channel frame making sure the bracket opening and the C channel opening are facing each other This will create a box shape This step does not require you to loosen or remove any bolts on the delivered bed frame Customer Service Installation Place the Bracket Bolt with a 5 16 inch washer through the predrilled hole in the C channel frame and pass it through the Inner Headboard Bracket Adding the 5 16 inch washer J and 5 16 inch nut K hand tighten the bolt in place using the supplied wrenches L and M Repeat for the other side of the frame Place the open side of the Outer Headboard Bracket F onto the exposed C channel of the Inner Headboard Bracket E This will create a tight fit between E and F 1 800 979 1457 13 SR GrandBed TEMPUR Advanced Ergo System Place Bracket Bolts H with a 5 16 inch washer J STEP 2B through the Outer Headboard Bracket F and into Measure the center to center distance of the the Inner Headboard Bracket E Use 5 16 inch mounting h
23. placement parts for any defective part to the purchaser Electronics electrical components drive motors and massage motors are included This two 2 year warranty shall not apply if purchaser does not return any and all defective parts to Tempur Pedic within 15 days of purchaser s receipt of replacement part Purchaser shall bear all service transportation labor and shipping costs related to the delivery and or replacement of the defective part YEARS 4 THROUGH 20 PRORATED COVERAGE OF PARTS ONLY Upon notice during the fourth through the twentieth 4 20 years from the warranty commencement date Tempur Pedic will offer replacement parts upon terms and conditions set forth in this paragraph for any mechanical bed part found to be defective Electronics electrical components drive motors and massage motors are excluded Purchaser shall pay 1 17th of the then current replacement cost of the defective part multiplied by the number of years after three 3 years from the warranty commencement date and Tempur Pedic shall bear the remainder of the cost of the replacement part This seventeen 17 year warranty shall not apply if purchaser does not return any and all defective parts to Tempur Pedic within 15 days of purchaser s receipt of replacement part Purchaser shall bear all service transportation labor and shipping costs related to the delivery and or replacement of the defective part After the 20th year purchaser shall bear the entire
24. rmation on disabling the vibrating motors please contact customer service by calling 1 800 979 1457 USER SERVICEABLE PARTS This product 15 specifically designed require no user maintenance Therefore you are encouraged not to open any motors alter the wiring or adjust modify or change the structure of the product as it will void the warranty POWER RATINGS MODEL NO SY 66D INPUT AC 100V 110V 50 60HZ 1AMP OUTPUT DC 24V 3A FUSE 1A 250V MAX 1 5A GrandBed TEMPUR Advanced Ergo System The input transformer voltage is AC120V 1 Amp 60HZ and the output voltage is DC24V 3 Amp When there 15 a short circuit a fuse on the transformer will be blown in order to protect the electrical equipment Fuse 1A 1 5A Should the above situation occur the customer should seek professional assistance by calling a licensed electrician or by contacting customer service at 1 800 979 1457 SMALL CHILDREN AND PETS WARNING After your Ergo System has been unboxed immediately dispose of packaging as it can smother small children and pets To avoid injury children and pets should not be allowed to play on or under the bed Children should not operate this product without adult supervision Close Supervision is necessary when this furnishing is used by or near children invalids or disabled persons SAVE THESE INSTRUCTIONS Your Ergo System has been designed to provide you with the reliable operation and durability you e
25. se Dual Bases GrandBed Not Available 900 lbs WHO 1 CALL FOR SERVICE OR SUPPORT IF NEEDED Service and technical support is available by calling our dedicated customer service group at 1 800 979 1457 An owner s manual is included with each base including other information for making claims IS AN EXTENDED WARRANTY AVAILABLE No DO GET A FULL WARRANTY IF PURCHASE A FLOOR MODEL Yes However your warranty start date is the date of manufacture which 15 clearly marked on the law tag attached to the base not your actual purchase date WHAT ARE THE ELECTRICAL REQUIREMENTS OF THE ERGO SYSTEM BASE During normal operation the base will typically draw 1 0 Amp of electricity from a normal AC wall outlet The power supply has a 1 5 Amp fuse installed to prevent damage to the unit should a power surge occur It is highly recommended that the customer use a power surge protector not included with the base DOES THE UNIT HAVE AC OR DC MOTORS The lift motors used on the Ergo System base are DC motors The base s power supply converts the AC power from the wall outlet to DC power 1 800 979 1457 Q amp A Specifications Bed Type A Frame B Base width Width E s Twin Long 172 lbs Specifications Split Queen Split CA King Weight 136 165 159 lbs 39 3 8 21 1 4 6 5 8 27 3 16 27 3 16 54 3 8 Measurements approximate and based on standard leg
26. ssive massage motor noise e the Ergo System is installed over a bed frame verity that the massage motors are not causing the bed frame or bed frame components to vibrate e Verity that the headboard attachment hardware 15 properly tightened if used A clicking noise is heard under the e This is normal The lift motor relays click when bed when raising or lowering they are engaged No action is required e f the vibration motor overheats the thermoprotection will turn the motor off Wait 15 Massage motor overheats or stops minutes turn the MASSAGE ON back on If it does not come on turn off and report the situation to customer service Customer Service 1 800 979 1457 19 S 4 TEMPUR PEDIC GrandBed TEMPUR Advanced Ergo System Emergency Power Down Cycle STEP 2 Press the large Red Button until the Red LED lights up on the Emergency Power Down Box STEP 1 Place two 2 new 9 volt batteries into the Emergency Power Down Box STEP 3 Continue to press the Red Button until the base fully lowers to the flat position Ensure hands and arms are not in the path of moving parts FOR TECHNICAL SUPPORT OR SERVICE PLEASE CHOOSE FROM THE FOLLOWING NUMBERS QUESTIONS ABOUT YOUR ERGO SYSTEM BASE 1 800 979 1457 QUESTIONS ABOUT YOUR TEMPUR PEDIC MATTRESS OR TO ORDER ERGO SYSTEM ACCESSORIES 1 800 821 6621 OR VISIT WWW TEMPURPEDIC COM SS TT a TEMPUR PEDIC
27. t the product is connected to an outlet having the same configuration as the plug No adapter should be used with this product It the product must be reconnected for use a different type of electric circuit the reconnection should be made by qualified service personnel Unauthorized modifications could void the electrical portion of your warranty Failure to use a properly grounded outlet for this product or modification of the plug will compromise this important grounding safety feature and may result in electrical shock electrical fire or faulty operation of the product GROUNDED OUTLET GROUNDING PIN A FOR BEST RESULTS YOUR ERGO SYSTEM SHOULD BE PLUGGED INTO SURGE PROTECTOR not included i SCREW GROUNDED OUTLET BOX GROUNDING SCREW O WARRANTY PRECAUTION Do not open control box motors or wireless remote control with the exception of the battery compartments The warranty is void if these units are tampered with Any repair or replacement of Ergo System parts must be performed by an authorized service person IN HOME USE AND HOSPITAL DISCLAIMER Your Ergo System 15 strictly designed for in home use only It is NOT designed for hospital use and is NOT designed to meet hospital standards DO NOT USE this bed with TENT TYPE oxygen therapy equipment or near explosive gases WARNING DO NOT USE NEAR PEOPLE USING OR WEARING MEDICAL DEVICES FOR HOUSEHOLD RESIDENTIAL USE ONLY DO NO
28. valids or disabled persons e Use this furnishing only for its intended use as described in these instructions Do not use attachments not recommended by the manufacturer e Never operate this furnishing if it has a damaged cord or plug is not working properly has been dropped or damaged or dropped water Return the furnishing to a service center for examination and repair Customer Service GrandBed TEMPUR Advanced Ergo System Keep the cord away from heated surfaces Never operate the furnishing with the air openings blocked Keep the air openings free of lint hair and the like e Never drop or insert any object into any opening Do not use outdoors Do not operate where aerosol spray products are being used or where oxygen is being administered To disconnect turn all controls to the off position then remove plug from outlet WARNING Risk of Injury keep children away from extended foot support or other similar parts WARNING Risk of electric shock connect this furnishing to a properly grounded outlet only See grounding instructions GROUNDING INSTRUCTIONS This product must be grounded If it should malfunction or breakdown grounding provides a path of least resistance for electric current to reduce the risk of electric shock This product is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet th
29. xpect This product has been inspected and tested prior to shipment Customer Service 1 800 979 1457 RADIO FREQUENCY IS 433 92 MHZ FCC COMPLIANCE This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation To comply with the FCC RF exposure compliance requirements no change to the antenna or the device is permitted Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void user s authority to operate the device PRODUCT RATINGS The lift motors in your Ergo System are NOT designed for continuous use Reliable operation and full life expectancy will be attained as long as the lift motors do not operate more than two 2 minutes over an eighteen 18 minute period or approximately 10 duty cycle Any attempt to circumvent or exceed this rating will shorten the life expectancy of this product and may void the warranty The recommended weight restrictions on our Ergo Systems are as follows Twin Long 300 Ibs Split Dual Queen 300 Ibs Split Dual CA King 300 Ibs This Ergo System will structurally support the recommended weight distributed evenly across the head and foot sections This product is not designed to support or lift this amount of w
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