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Version 3.2 MR 2 - Oracle Documentation

1. micros a MICROS e7 z i Version 3 2 Maintenance Release 2 micros l Mangement System ReadMe First Larn A aaa Len yraa re Aa epa mt General Information About This ReadMe First is an introduction to the new features enhancements and Document revisions added in the Version 3 2 Maintenance Release 2 of the MICROS e7 product ERELERAER ERLE ERRAL SEAR AE SS Al PORTAN ree e ee aaa R ee If using a Prot g the workstation platforms must be upgraded kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk SARERAELSEEARERAASEREEA RES EE INN PORT AN Freer ea eee eee ae eee eee As of e7 Version 3 1 the new feature Enhanced Security must be enabled for all sites running Credit Cards kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Version 3 2 MR 2 June 27 2012 Page 1 of 62 General Information About This Document Product information is divided into the following sections MICROS e7 Installation What s New What s Enhanced What s Revised June 27 2012 Version 3 2 MR 2 Page 2 of 62 General Information Declarations Declarations Warranties Although the best efforts are made to ensure that the information in this manual is complete and correct MICROS Systems Inc makes no warranty of any kind with regard to this material including but not limited to the implied warranties of marketability and fitness for a particula
2. 3167 CR ID N A Previously auto service charges were not sent to mymicros in the 15 minute transactions however they were sent during the end of night This has been corrected Version 3 2 MR 2 June 27 2012 Page 43 of 62 MICROS e7 Version 3 2 Maintenance Release 1 What s Revised MICROS e7 Version 3 2 Maintenance Release 1 What s Revised A revision is defined as a correction made to any existing form feature or function currently resident in the MICROS e7 product To qualify as a revision the change must satisfy the following criteria The basic form feature or functionality must be part of the previous version of the software The change must replace the current item or remove it from the application Revisions The table below summarizes the revisions included in this version Summarized Module Feature Page CA EDC Un used Manual Authorizations 45 were Included in Settlement Database Auto Service Charge Detail lost N A 45 when Upgrading to v3 2 3419 June 27 2012 Version 3 2 MR 2 Page 44 of 62 MICROS e7 Version 3 2 Maintenance Release 1 What s Revised Revisions CA EDC Detailed Un used Manual Authorizations were Included in Settlement SCR 3413 CR ID N A Previously when a manual credit card authorization was not used it would be included in the batch as a reversal and sent to the processor during settlement This has been corrected Manual authorizations should not b
3. No to stop 18 The following final verification prompt will appear Generate Encryption Key Select Yes to continue or select No to stop The prompting is intended to ensure that the key is not changed accidentally June 27 2012 Version 3 2 MR 2 Page 32 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 19 If the key is generated from the PC then an hourglass will display until the process is complete If the key is generated from a workstation then an hourglass will display along with the following dialog box Updating saved encrypted data Please stand by 20 Once this process is complete the dialog box will disappear and the hourglass will return to the normal mouse cursor 21 Click Save Performing a MICROS e7 Upgrade Follow the directions below to install the MICROS e7 application on a workstation via CAL 1 After performing the upgrade on the PC CAL will automatically update the workstations 2 The workstation will reboot after the files have been installed MICROS CAL Busy Installing E7 Current Operation TRANSFERFILE CF Micros E7 Bin DbValuesText xml Version 3 2 MR 2 June 27 2012 Page 33 of 62 MICROS e7 Installation Downloading the MICROS e7 Product If upgrading from MICROS e7 v 2 7 Patch 1 or higher the MICROS e7 installation process is complete and Steps 6 13 are not needed If upgrading from MICROS e7 v 2 7 or
4. Page 40 of 62 MICROS e7 Version 3 2 Maintenance Release 2 What s Revised Enhancements Detailed What s Revised Revisions Summarized TIF VAT Posting to mymicros SCR 3414 CR ID N A In order to satisfy VAT posting requirements to mymicros for EAME enhancements have been made to include dtlId and parentDtlId in the Daily Totals and 15 minutes Transaction exports Additionally a new option has been added Include with subtotal when exporting Configurator Restaurant Taxes This new option will include inclusive tax with subtotal amounts when exporting to mymicros A revision is defined as a correction made to any existing form feature or function currently resident in the MICROS e7 product To qualify as a revision the change must satisfy the following criteria The basic form feature or functionality must be part of the previous version of the software The change must replace the current item or remove it from the application The table below summarizes the revisions included in this version CR ID Module Feature Page CA EDC Credit Card Authorizations could 32730 42 Error when using UCCD Driver 3416 Configurator Restore Retrieve Database N A 42 3240 Version 3 2 MR 2 June 27 2012 Page 41 of 62 MICROS e7 Version 3 2 Maintenance Release 2 What s Revised CR ID SCR Order Type not Populated in 31665 ChkDtl dat Files 3379 Auto Service Charges n
5. Recording Module SRM Does Not Record Sales if Printer is Offline SCR 3385 CR ID 31789 Previously if the printer attached to the SRM device is unplugged turned off or the door is open and a check is tendered the SRM does not record the sale This has been corrected June 27 2012 Page 60 of 62 Version 3 2 MR 2 MICROS e7 Version 3 2 What s Revised Sales Recording Module SRM Could Over Report Revenue SCR 3384 CR ID 31790 Previously the SRM over reports revenue if the Print extra guest check option Configurator Discounts Settings is enabled for a discount This has been corrected TIF The UCCD Credit Card Driver Could Cause e7 to Close Intermittently During End of Day SCR 3391 CR ID 31942 Previously under certain circumstances e7 would close during end of day due to an error during credit card settlement The credit card batch would settle correctly when this happened This has been corrected File Date in Archives are Incorrect SCR 3364 CR ID 31507 Previously when using the TIF Export on a PC the file date inside the archive will show as two days prior to the date the archive was exported This has been corrected Clock Out Status Incorrect in mymicros net SCR 3405 CR ID 32320 Previously when an employee clocks out the time card detail report accurately reflects the clock out status However in the export for mymicros net the status is always ON_TIME This has been cor
6. Site to a temporary directory on the PC Double click on WS5_Platform_3 0_and_BIOS exe to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C wsImage Click on Unzip Click on Close Copy the directory from Step 3 1 e C wsImage to a USB thumb drive June 27 2012 Page 14 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 5 The user must insert the USB thumb drive into the first USB port on the back of the workstation Insert the thumb drive into the USB port indicated below Place the license key in one of these 3 slots ONLY 8 Open Windows Explorer on the Workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Standalone BIOS Update Standalone Platform Update GR3 0 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Make sure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform GR3 0 directory run StandalonelInstall exe to install the GR 3 0 platform CAL installs the Windows CE im
7. This column is used when calculating overtime based on the configuration of Consecutive number of days worked in a week before overtime begins Configurator Overtime This has been corrected Purging Inventory Waste Detail Could Cause e7 to Close During End of Day SCR 3383 CR ID 31687 Previously under certain circumstances e7 would close during the End of Day process This could be caused when the number of waste item detail records do not match with waste detail This has been corrected Version 3 2 MR 2 June 27 2012 Page 59 of 62 MICROS e7 Version 3 2 What s Revised POS Operations Check Does Not Close Correctly When Using Prepaid Credit Card SCR 3394 CR ID 31986 Previously when using CC Lookup if the check is less than the amount on the prepaid card the check will authorize but will not close This has been corrected Reprinting a Closed Check that was Over Tendered Does Not Show Correct Change Due SCR 2745 CR ID 29279 Previously when reprinting a check that was over tendered the change due would be 0 00 This has been corrected Employee Check Name with Accents Cause Printing Error with Sales Recording Module SRM SCR 3386 CR ID 31690 Previously an employee s Check name containing accents would cause printing errors with the SRM device Guest checks and receipts would not print the barcode instead the error J3 02152E_ MES would print This has been corrected Sales
8. applications on a PC the NET Framework Version 2 0 or higher must be installed prior to the MICROS e7 PC installation Optionally the PC may be configured to be a CAL server for the MICROS e7 site so that it can be used to update the workstations with the MICROS e7 workstation software Note The NET Framework Version 2 0 or higher must be installed on the PC prior to running the MICROS e7 PC setup program amp NET Framework is available for download from Microsoft s website Firewall Settings If Windows Firewall is enabled during the MICROS e7 setup the system will automatically configure the firewall exceptions needed for the applications to communicate across the network When an application is listed on the Exceptions List Windows overrides the application s security settings and automatically applies the necessary listening ports These exceptions include MICROS CAL Service MICROS SSF UI Launcher enable if Gift Cards are used Network Diagnostics for Windows XP POSMain June 27 2012 Page 22 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product If the Windows Firewall is disabled during the MICROS e7 setup and then later enabled after the setup has completed the user must manually add applications to the Windows Firewall Exceptions List by following the directions below Keep in mind that steps may vary slightly depending on the Operating System used To ad
9. current MICROS e7 software To qualify as an enhancement the change must satisfy the following criteria The basic feature or functionality already exists in the previous release of the software The change adds to or extends the current process This differs from a revision i e a bug fix which corrects a problem not caught in the previous release of the software Enhancements The table below summarizes the enhancements included in this version Summarized Module Feature CRID Page Inventory Count List Report Has Been Added N A 55 along with Count Operation 3303 Enhancements Stock On Hand Report Includes N A 55 Item Value 3301 Variance Report Includes Item N A 56 Value 3302 Vendor Report Includes Total N A 56 3304 TIF VAT Tax Export to mymicros net N A 56 3389 June 27 2012 Version 3 2 MR 2 Page 54 of 62 MICROS e7 Version 3 2 What s Enhanced Enhancements Inventory Detailed Count List Report Has Been Added along with Count Operation Enhancements SCR 3303 CR ID N A With this release a Count List report has been added in e7 Reports module under the Inventory Reports This will allow the user to select a range of inventory items to print a 40 column count sheet Also a new button has been added to the Count form within the e7 Inventory module The new Print button is used to print the selected Count List When a count is reconciled a dialog will appear in e7 prompting the user to pri
10. directory i e C wsImage on the USB thumb drive The USB thumb drive should appear in Explorer as Ward Disk The following two sub directories should be available Standalone BIOS Update Standalone Platform Update GR1 3 11 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Make sure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 12 From the Standalone Platform GR1 3 directory run StandalonelInstall exe to install the GR1 3 platform CAL installs the Windows CE image and reboots the workstation Version 3 2 MR 2 June 27 2012 Page 17 of 62 MICROS e7 Installation Downloading the MICROS e7 Product MICROS e7 Use these instructions to install the MICROS e7 software on a Workstation Workstation that has the appropriate Windows CE operating system Installation image already installed A PC or laptop is required to extract the zip file and copy the extracted files to the appropriate transfer media such as a USB thumb drive The zip file will vary depending on workstation version being used at the site This section is divided as follows refer to the appropriate instructions for your workstation version Workstation 4 Workstation 4 LX Workstation 5 Workstation 5A Note Make sure that CAL is not enabled when doing standalone installs Workstati
11. e7 ii Compliant Compliant PCI Versions ersion 1 0 2 1 1 5 2 1 Patches 1 2 3 amp 4 1 5 Patch 1 2 5 2 0 2 6 Patches 1 2 amp 3 2 0 Patches 1 amp 2 2 7 Patches 1 amp 2 2 8 3 0 3 1 3 2 For information on upgrading a MICROS e7 system from a non PCI compliant version to a PCI compliant version see the MICROS e7 Version 2 7 Payment Application Best Practices Implementation Guide MD0007 032 documentation June 27 2012 Page 6 of 62 Version 3 2 MR 2 MICROS e7 Installation Before You Begin Before You Begin MICROS recommends backing up the MICROS e7 database before performing an update to the system Follow these steps to backup the database 1 Go to the MICROS e7 Configurator 2 Select the down arrow on the right hand side of the screen ontainers View Refresh Form C221 Next Input Method s3 import and Append to Database S Import Entire Database Table B Export the Database R Restore the Database ap Clear All Totals J3 Clear Totals for This Workstation 3 A list of available operations will appear Select Backup the Database 4 A backup of the database will be written to the MICROS eA DbBackups folder Version 3 2 MR 2 June 27 2012 Page 7 of 62 MICROS e7 Installation Before You Begin Restore Restoring a database is NOT part of the standard MICROS e7 installation Database process If for any reason the user needs to restore a
12. the June 27 2012 Version 3 2 MR 2 Page 38 of 62 MICROS e7 Installation Downloading the MICROS e7 Product workstations and PC IMPORTANT The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive If this is a MICROS e7 software upgrade CAL will update the workstations and MICROS e7 will start automatically 14 If this is a new MICROS e7 installation or if upgrading from MICROS e7 v 2 7 or below you will need to generate an encryption key after the installation is complete For more information please see the steps outlined on page 34 Version 3 2 MR 2 June 27 2012 Page 39 of 62 MICROS e7 Version 3 2 Maintenance Release 2 What s Enhanced MICROS e7 Version 3 2 Maintenance Release 2 What s Enhanced An enhancement is defined as a change made to improve or extend the functionality of the current MICROS e7 software To qualify as an enhancement the change must satisfy the following criteria The basic feature or functionality already exists in the previous release of the software The change adds to or extends the current process This differs from a revision i e a bug fix which corrects a problem not caught in the previous release of the software Enhancements The table below summarizes the enhancements included in this version Summarized TIF VAT Posting to mymicros N A 40 3414 June 27 2012 Version 3 2 MR 2
13. 36372 MICROS e7 Version 3 2 MR 2 June 27 2012 Page 27 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 3 Select Save MICROS CAL Select WS Identity 255 255 2520 0 O7O0SAROps 4 The workstation will reboot after the files have been installed MICROS CAL Busy po 5 Enter the Network location ID The Network location ID is used when communicating with the workstations and PC IMPORTANT June 27 2012 Version 3 2 MR 2 Page 28 of 62 MICROS e7 Installation Downloading the MICROS e7 Product The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive Click OK e7 Network Identification micros e Restaurant Management System Workstation number fi x Network location ID 6 The following error will display Need to program an employee and a job to use configurator Click OK Need to program an employee and a job to use configurator 7 The Configurator opens to the shell database Version 3 2 MR 2 June 27 2012 Page 29 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 8 The following message displays and a new encryption key must be generated The key will only need to be generated on one node any node and the key will be changed everywhere Click OK 9 The following prompt displays seen on the next page instructing the user to nav
14. 5 Click the Save icon 6 Go to the Device Roles tab 7 Click the Add Record icon to insert a new record 8 Select Order Display from the Device role drop down list 9 Select Protege from the Device drop down list 10 Click the Save icon The Change Customer Output Language touchscreen key will immediately change the text menu items tender etc that appears on the Prot g screen during a transaction If different or multiple languages are needed the Tax and Total Due line for the Prot g is configured in the OpsTextxxx xml file Menu item names are configured through the MICROS e7 Configurator To install the necessary files on the Prot g 1 On the Prot g select Start Programs CAL Reconfigure CAL 2 If prompted for security code enter the correct number 3 Select the Server labeled Windows CE 4 Select Next June 27 2012 Page 52 of 62 Version 3 2 MR 2 MICROS e7 Version 3 2 What s New 5 Select Save 6 CAL will install the files needed and the Prot g will reboot After adding a new Prot g device through the MICROS e7 Configurator a reboot is NOT required POS Operations will begin communicating with the Prot g upon the next transaction Version 3 2 MR 2 June 27 2012 Page 53 of 62 MICROS e7 Version 3 2 What s Enhanced What s Enhanced An enhancement is defined as a change made to improve or extend the functionality of the
15. Printing Error with 3386 Sales Recording Module SRM Sales Recording Module SRM 31789 60 Does Not Record Sales if Printer 3385 is Offline Sales Recording Module SRM 31790 61 Could Over Report Revenue 3384 The UCCD Credit Card Driver 31942 61 Could Cause e7 to Close 3391 Intermittently During End of Day File Date in Archives are Incorrect 31507 61 3364 Clock Out Status Incorrect in 32320 61 mymicros net 3405 Menu Item Cost of Sales Report 31462 62 has Incorrect Calculation 3359 Revisions Configurator Detailed Cannot Delete Employee Category in Record View SCR 2899 CR ID 27115 Previously an Employee Category could not be deleted while in record view If an Employee Category needed to be deleted the user had to go into table view This has been corrected June 27 2012 Version 3 2 MR 2 Page 58 of 62 MICROS e7 Version 3 2 What s Revised Help on Overtime Form Incorrect SCR 3392 CR ID 31966 Previously the On Line Help on the Overtime form indicated that Number of hours worked in a day before overtime begins could be left blank By default the field defaults to O and if left blank the field will revert to a 0 The help has been corrected Database ConsecutiveDays Column Does Not Reset at Beginning of New Labor Week SCR 3396 CR ID 32051 Previously when a new labor week begins the ConsecutiveDays column in the TimeCardDetail table did not get reset to 1
16. Software link to download the appropriate WS5a_Platform_1 3_and_BIOS exe file MICROS e7 Workstation Installation Download this file if you are installing only to a workstation Note Make sure that CAL is not enabled when doing standalone installs Use the e7 e7 Release Version e7 Workstation 4 Software link to download the e7_ws4_build_3 2_ MR2 exe file Use the e7 e7 Release Version e7 Workstation 4 LX Software link to download the e7_ws4Ix_build_3 2_ MR2 exe file Use the e7 e7 Release Version e7 Workstation 5 Software link to download the e7_ws5_build_3 2_ MR2 exe file Use the e7 e7 Release Version e7 Workstation 5A Software link to download the e7_ws5A_build_3 2_MR2 exe file MICROS e7 PC Installation Download this file if you are installing to a PC The extracted files can be used to burn a CD or to run the MICROS e7 PC Setup program Use the e7 e7 Release Version e7 PC Software link to download the e7_pc_build_3 2_MR2 exe file The platform image and the installation instructions will vary based on the workstation s being used at the site This section is divided as follows refer to the appropriate instructions for your workstation version Workstation 4 Workstation 4 LX June 27 2012 Page 10 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product Workstation 5 Workstation 5A Workstation 4 Use these instructions to
17. USB thumb drive Version 3 2 MR 2 June 27 2012 Page 19 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation 11 If the Prot g will be used continue with the following steps If not the installation is complete 12 Exit e7 13 Double click on the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot Workstation 5 1 Copy the appropriate e7_ws5_build_3 2_MR2 exe file from the MICROS Web Site to a temporary directory on the PC 2 Double click on e7_ws5_build_3 2_MR2 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation June 27 2012 Version 3 2 MR 2 Page 20 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 11 If the Prot g will be used continue with the following steps If not the installa
18. _platform_RC_2 9_and_BIOS exe file Workstation 5 Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WS5_platform_RC_1 3_and_BIOS exe file Workstation 5A Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WSS5A_platform_RC_1 2_and_BIOS exe file Workstation Platform Image with Prot g support The platform image will depend on the type s of workstation s in use at the site The following images are available if using a Prot g Workstation 4 LX Download this file to extract the platform image for a Workstation 4 LX Use the e7 e7 Release Version Workstation 4 LX Platform Software link to download the appropriate WS4LX_Platform_4 0_and_BIOS exe file Workstation 5 Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WSS5_Platform_3 0_and_BIOS exe file Version 3 2 MR 2 June 27 2012 Page 9 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Workstation Platform Image Workstation 5A Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform
19. ach workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform Update 15 2 directory run StandalonelInstall exe to install the 15 2 platform CAL installs the Windows CE image and reboots the workstation Workstation 4 LX Use these instructions to install the Platform Image on a Workstation 4 LX These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS4LX_Platform_4 0_and_BIOS exe file from the MICROS Web Site to a temporary directory on the PC 2 Double click on WS4LX_Platform_4 0_and_BIOS exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C wsImage 4 Click on Unzip 5 Click on Close June 27 2012 Version 3 2 MR 2 Page 12 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 6 Copy the directory from Step 3 i e C wsImage to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 4 LX The user must insert the USB thumb drive into the first USB port on the back of the workstation Insert the thumb drive to th
20. age and reboots the workstation Version 3 2 MR 2 June 27 2012 Page 15 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Workstation 5A Use these instructions to install the Platform Image on a Workstation 5A These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS5a_Platform_1 3_and_BIOS exe file from the MICROS Web Site to a temporary directory on the PC Double click on WS5a_Platform_1 3_and_BIOS exe to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C wsImage Click on Unzip Click on Close Copy the directory from Step 3 i e C wsImage to a USB thumb drive Attach the USB thumb drive to the USB slot on the back of the Workstation 5A June 27 2012 Page 16 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product 8 The user must insert the USB thumb drive into the first USB port on the back of the workstation Insert the thumb drive into the USB port indicated below Place the license key in one of these 3 slots ONLY 9 Open Windows Explorer on the Workstation 10 Locate the MICROS e7 software
21. an extension of the workstation in order to make ringing transactions more efficient During a transaction the operator will ring items into their workstation The Prot g will display items as they are rung Note At this time the following clients support the Prot g 1 Workstation 4LX amp 2 Workstation 5 3 Workstation 5A Please refer to the Prot g hardware documentation for instructions on connecting a Prot g to the workstation The Prot g connects directly to the WS5 and WSSA A special cable and separate power supply are required to use a Prot g with a WS4LX Note The workstations must have the platforms upgraded to use the Prot g Also the e7 standalone installs must be run a second g time in order to install the files required for the Prot g Please refer to installation section for more information on download ing and installing starting on page 9 Configuration Within the MICROS e7 Configurator navigate to the Workstations form Devices tab 1 Click the Add Record icon to insert a new device Version 3 2 MR 2 June 27 2012 Page 51 of 62 MICROS e7 Version 3 2 What s New 2 Select Display from the Device type drop down list 3 Select IP Address from the Connection type drop down list e The Connection Settings will default to the following IP Address 192 168 32 5 Port Number 9001 4 Enter a name for this device such as Protege within the Name field
22. and install the extracted files to a PC 1 Copy the e7_pce_build_3 2_MR2 exe file from the MICROS Web Site to a temporary directory on the PC June 27 2012 Version 3 2 MR 2 Page 36 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Double click on e7_pc_build_3 2_MR2 exe to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C e7CD Click on Unzip Click on Close Note The MICROS e7 installation can be started from the directory where you extracted files in these previous Steps i e C e7CD amp using the instructions below or These extracted MICROS e7 files can be burned onto a CD Then e7PcSetup exe can be executed to start the product installation stalling the MICROS e7 PC Setup Files to a PC mportant Workstation s should now be turned off and not turned back on until AFTER patch installation is complete Open Windows Explorer on the PC Locate the MICROS e7 software directory i e C e7CD that you extracted in the previous steps Run e7PCSetup exe Note When installing MICROS e7 on a Windows 7 System right click g on e7PCSetup exe and select Run as Administrator If User Access Control UAC is enabled the user will be prompted to allow the MICROS e7 installation Click Allow Click Next from the MICROS e7 Setup Welcome screen Version 3 2 MR 2 June 27 2012 Page 37 of 62 MICROS e7 Installa
23. below proceed to Step 4 The following message displays and a new encryption key must be generated The key will only need to be generated on one node any node and the key will be changed everywhere Click OK A new encryption key must be generated The following prompt displays seen on the next page instructing the user to navigate to the MICROS e7 Configurator Restaurant Credit Cards tab to change the key Click OK Do not change the encryption key now IMPORTANT The installation process must finish and all workstations must be online before generating the key Use Configurator Restaurant Form Credit Cards tab to generate a new encryption key This should be done exactly once at 1 node Navigate to the MICROS e7 Configurator Restaurant Credit Cards tab Change the encryption key by clicking the Generate New Key button This button will generate a new Passovers June 27 2012 Page 34 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product 8 This operation will fail if there are open checks on the system or if there are offline workstations Do not continue until both of these issues are resolved If the system satisfies these requirements the following verification prompt will appear Generate Encryption Key Select Yes to continue or select No to stop 9 The following verification prompt will appear Generate Encryption Key Se
24. d an application to the Exceptions List 1 From the PC select Start Settings Control Panel select either the Security Center or Windows Firewall 2 Ensure that the Windows Firewall is Enabled 3 Click on the Windows Firewall icon This will cause a Windows Firewall screen to appear 4 Go to the Exceptions tab and add the following programs and services MICROS CAL Service MICROS SSE UI Launcher enable if Gift Cards are used Network Diagnostics for Windows XP POSMain also known as e7 Version 3 2 MR 2 June 27 2012 Page 23 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Remote Assistance Windows Firewall f xj General Exceptions Advanced Windows Firewall is turned off four computer is at risk of attacks and intrusions from outside sources such as the Internet We recommend that you click the General tab and select On Programs and Services er File and Printer Sharing Micros Ssf Ulexe Remote Assistance Remote Desktop O Sentinel Protection Server SMC Service SNAC Service Symantec Email O UPnP Framework T Add Port Edit Delete I Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions OK Cancel To add a program to this list select the Add Program button This will cause the Add a Program dialog box to display From here the user can add a program by eith
25. database follow these steps 1 Go to the MICROS e7 Configurator 2 Select the down arrow on the right hand side of the screen me aem Rees GD Switch View gw Next Input Method B Backup the Database el impor and Append to Database i sg impor Entire Database Table i B Export the Database a Clear All Totals 3 A list of available operations will appear Select Restore the Database 4 The database will be restored from the WWICROS e DbBackups folder June 27 2012 Version 3 2 MR 2 Page 8 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Downloading the MICROS e7 Product The MICROS e7 product is available for download from the MICROS Web Site There are several download choices available from the Member Services Product Support MICROS Products page Workstation Platform Image without Prot g support The platform image will depend on the type s of workstation s in use at the site The following images are available if not using a Prot g Workstation 4 Download this file to extract the platform image for a Workstation 4 Use the e7 e7 Release Version Workstation 4 Platform Software link to download the ws4_platform_RC_15 2 exe file Workstation 4 LX Download this file to extract the platform image for a Workstation 4 LX Use the e7 e7 Release Version Workstation 4 LX Platform Software link to download the appropriate WS4LX
26. e USB port indicated below ANTENNA Place the license key in either of these 2 slots ONLY 8 Open Windows Explorer on the Workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Standalone BIOS Update Standalone Platform Update GR4 0 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Make sure that each workstation has at least 25 MB of free compact flash space before installing the software on the g workstation Version 3 2 MR 2 June 27 2012 Page 13 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 11 From the Standalone Platform Update GR4 0 directory run StandalonelInstall exe to install the 4 0 platform CAL installs the Windows CE image and reboots the workstation Workstation 5 Use these instructions to install the Platform Image on a Workstation 5 These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS5_Platform_3 0_and_BIOS exe file from the MICROS Web
27. e is greyed out Click Finish to begin installing MICROS e7 Note After the CAL server installation the workstation operating system images will be automatically updated amp If told to reboot the PC please wait until all workstations have finished their CAL upgrade to MICROS e7 Version 3 2 When finished a prompt will display indicating that installation is complete Click Ok June 27 2012 Page 26 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product 10 Start MICROS e7 11 If this is a new MICROS e7 installation enter the Network location ID and Restore the Database via the MICROS e7 Configurator The Network location ID is used when communicating with the workstations and PC IMPORTANT The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive If this is a MICROS e7 software upgrade CAL will update the workstations and MICROS e7 will start automatically Installing MICROS e7 on the Workstation via CAL Performing a New MICROS e7 Installation Follow the directions below to install the MICROS e7 application on a workstation via CAL 1 Select Start Navigate to Programs CAL Reconfigure CAL 2 Highlight the CAL Server and select Next MICROS CAL Select CAL Server Server Name M36372 Server IP URL 172 28 212 23 POS Type micros e7 x CAL Enabled Available Servers POS Type M
28. e reversed Database Auto Service Charge Detail lost when Upgrading to v3 2 SCR 3419 CR ID N A When upgrading to e7 version 3 2 if using auto service charges the report detail associated with auto service changes is lost This has been corrected Version 3 2 MR 2 June 27 2012 Page 45 of 62 MICROS e7 Version 3 2 What s New MICROS e7 Version 3 2 What s New A new feature is defined as one that provides capabilities that were not available in previous versions of the application New Features The table below summarizes the new features included in this version Summarized Module Feature SCR Page POS Display and Print Gram Weight 3326 46 Opetanions Sequential Check Numbering 47 CA EDC Support Added for Heartland 48 Credit Card Driver Peripherals Support Added for Prot g 51 New Features POS Operations Detailed Display and Print Gram Weight SCR 3326 CR ID N A With this release MICROS e7 3 2 will now display and print Gram weight To display and print Grams must be selected for the Weight Unit Configurator Restaurant Descriptors The abbreviation g will appear next to weight items on the POS Operations display customer display Protege display receipts and reports At this time e7 cannot be connected to a Gram scale June 27 2012 Version 3 2 MR 2 Page 46 of 62 MICROS e7 Version 3 2 What s New Sequential Check Numbering SCR 3263 CR ID N A Wit
29. east 25 MB of free compact flash space before installing the software on the PC 1 Open Windows Explorer on the PC 2 Locate the MICROS e7 software directory i e C e7CD that you extracted in the previous steps Version 3 2 MR 2 June 27 2012 Page 25 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Run e7PCSetup exe Click Next from the MICROS e7 Setup Welcome screen Review the End User License Agreement click I Accept the Agreement and click Next Enter the location where MICROS e7 will be installed The default destination location is the same as the previously installed version of MICROS e7 or c Program Files MICROS e7 for a new installation Use the Browse button to select a different destination location Select the additional tasks to be performed by the MICROS e7 installation and click Next The following actions will automatically be performed Create shortcut on the desktop Creates a desktop shortcut for the e7 exe file in the bin folder The name of the desktop shortcut is MICROS e7 and the default folder is the bin folder Create shortcut in the Start Menu Creates a selection for MICROS e7 in Start Menu Programs on the PC Create shortcut in the Startup folder cCreates a shortcut in the PC s startup folder for the e7 exe program Install MICROS CAL Service Installs the MICROS CAL Service on the PC If the CAL server is already installed this choic
30. er Select the appropriate program from the list displayed in the Add a Program dialog box and click Ok OR Select Browse and navigate to the file location for the desired program and Click Open The newly added program should now appear in the Exceptions List on the Exceptions tab June 27 2012 Page 24 of 62 Version 3 2 MR 2 MICROS e7 Installation Downloading the MICROS e7 Product For Windows XP Professional 32 bit and Windows 2003 Server 32 bit Extracting the MICROS e7 PC Setup Files Use these instructions to extract the PC Setup zip exe file and install the extracted files to a PC 1 Copy the e7_pc_build_3 2_MR2 exe file from the MICROS Web Site to a temporary directory on the PC 2 Double click on e7_pc_build_3 2_MR2 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7CD 4 Click on Unzip 5 Click on Close Note The MICROS e7 installation can be started from the directory where you extracted files in these previous Steps i e C e7CD amp using the instructions below or These extracted MICROS e7 files can be burned onto a CD Then e7PcSetup exe can be executed to start the product installation Installing the MICROS e7 PC Setup Files to a PC Note Once the CAL software is installed on the PC the system will automatically upgrade each workstation Make sure that each amp workstation has at l
31. h this release MICROS e7 3 2 will now print the Check Sequence Number CSN in the check identification block of the guest check The CSN is a unique ten digit identifier per workstation The CSN will only print if the Print check sequence on check Configurator Restaurant Printing option is enabled Note This is a requirement for the Asia Pacific region 8 The sequential numbering is by workstation 03 29 2012 04 56 45PM 1 CASHIER 10026 MANDELLA Check 1004 CSN 0200000005 Guests 1 COUNTER Previous Balance 0 00 1 Chicken Sandwich 1 50 1 Double Cheeseburger 2 00 1 Fish Sandwich 2 00 CASH 8 93 SUBTOTAL 8 50 Tax 0 43 PAYMENT 8 93 Change Due 0 00 The Check Sequence Number CSN first digit will always be 0 The workstation sequence number will be the second digit Version 3 2 MR 2 June 27 2012 Page 47 of 62 MICROS e7 Version 3 2 What s New CA EDC Support Added for Heartland Credit Card Driver SCR 3277 CR ID N A With this release support has been added for the Heartland direct credit card driver Configuration Within the MICROS e7 Configurator navigate to the CA EDC form 1 Select Add Record to insert a new driver The next available number is automatically assigned This number may be changed if desired 2 Enter aname for this driver such as Heartland within the Name field 3 On the System tab configure the following fields as per Heartland e Driver code Selec
32. ient screen layout to guide servers through the order entry process The simplicity of the design reduces training time improves speed of service to the customer and lowers error rates for daily operations For more information about the MICROS e7 product refer to the following resources Marketing Overview This manual provides information regarding MICROS the hospitality industry features and benefits sample reports and a proposed return on investment for MICROS e7 This document is available for download from the MICROS website e7 Marketing e7 Marketing Overview User s Manual This manual provides information on how to use the MICROS e7 System including POS Operations Manager Procedures Credit Card Batch and Reporting This document is available for download on the MICROS website e7 e7 Release Version Documentation e7 User s Manual June 27 2012 Version 3 2 MR 2 Page 4 of 62 MICROS e7 Installation Introduction MICROS e7 Installation In order to successfully install and use the MICROS e7 product the user must upgrade both the PC and workstations to the 2 0 Version of the Microsoft NET Framework or the NET Compact Framework respectively Attempting to upgrade MICROS e7 to Version 3 2 Maintenance Release 2 without performing a framework upgrade will cause the installation to fail and an error message to appear The following error message will appear on a PC e PcSetup A You mus
33. igate to the MICROS e7 Configurator Restaurant Credit Cards tab to change the key Click OK Do not change the encryption key now IMPORTANT The installation process must finish and all workstations must be online before generating the key These instructions will prompt you to generate the key in a later step on page 31 June 27 2012 Version 3 2 MR 2 Page 30 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 10 Select Retrieve the Database Sag Clear All Totals Clear Totals for This Workstation 11 Select Refresh 12 Exit the Configurator 13 Exit MICROS e7 and reboot the workstation 14 Log into the MICROS e7 Configurator Navigate to the MICROS e7 Configurator Restaurant Credit Cards tab 15 Change the encryption key by clicking the Generate New Key button This button will generate a new pass phrase 16 This operation will fail if there are open checks on the system or if there are offline workstations Do not continue until both of these Version 3 2 MR 2 June 27 2012 Page 31 of 62 MICROS e7 Installation Downloading the MICROS e7 Product issues are resolved If the system satisfies these requirements the following verification prompt will appear Generate Encryption Key Select Yes to continue or select No to stop 17 The following verification prompt will appear Generate Encryption Key Select Yes to continue or select
34. install the Platform Image on a Workstation 4 These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the ws4_platform_RC_15 2 exe file from the MICROS Web Site to a temporary directory on the PC 2 Double click on ws4_platform_RC_15 2 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C wsImage 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 1 e C wsImage to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 4 8 Open Windows Explorer on the Workstation 9 Locate the MICROS e7 software directory i e C wsI mage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Version 3 2 MR 2 June 27 2012 Page 11 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Standalone CAL Update 1 1 3 55 Standalone Platform Update 15 2 10 From the Standalone CAL Update 1 1 3 55 directory run StandalonelInstall exe to upgrade the CAL client software on the workstation Note Make sure that e
35. lect Yes to continue or select No to stop 10 The following final verification prompt will appear Generate Encryption Key Version 3 2 MR 2 June 27 2012 Page 35 of 62 MICROS e7 Installation Downloading the MICROS e7 Product Select Yes to continue or select No to stop The prompting is intended to ensure that the key is not changed accidentally 11 If the key is generated from the PC then an hourglass will display until the process is complete If the key is generated from a workstation then an hourglass will display along with the following dialog box Updating saved encrypted data Please stand by 12 Once this process is complete the dialog box will disappear and the hourglass will return to the normal mouse cursor 13 Click Save Installing Windows Vista Business Edition and Windows 7 Professional 32 bit Configuring CAL Optionally the PC may be configured to be a CAL server for the MICROS e7 site so that it can be used to update the workstations with the MICROS e7 workstation software If the site is using CAL then all workstations should be turned off or removed from the network until installation of MICROS e7 Version 3 2 Maintenance Release 2 and any applicable patches are complete on the PC Once the workstations are turned back on they will be upgraded automatically Extracting the MICROS e7 PC Setup Files Use these instructions to extract the PC Setup zip exe file
36. nt the Variance Report If the user responds Yes the Variance Report for the current count list will be printed The report is printed after reconciling the list When printed here the report includes all items from the count list In addition the list of Inventory reports within the e7 Reports module has been alphabetized Stock On Hand Report Includes Item Value SCR 3301 CR ID N A With this release the Stock On Hand Report has been updated to include the value of inventory items and the total value of all items on the report The value of the item will be based on last purchase price which will be printed on the report Version 3 2 MR 2 June 27 2012 Page 55 of 62 MICROS e7 Version 3 2 What s Enhanced Variance Report Includes Item Value SCR 3302 CR ID N A With this release the Variance Report has been updated to include the value of inventory items on the report The value of the item will be based on last purchase price which will be printed on the report Also a total section has been added at the bottom of the report Vendor Report Includes Total SCR 3304 CR ID N A With this release the Vendor Report has been updated to include a subtotal value per invoice and a grand total for the entire report VAT Tax Export to mymicros net SCR 3389 CR ID N A mymicros net requires posting VAT with and without extended precision The new option Include with subtotal when exporting Configu
37. on 4 1 Copy the e7_ws4_build_3 2_MR2 exe file from the MICROS Web Site to a temporary directory on the PC 2 Double click on e7_ws4_build_3 2_ MR2 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click on Close June 27 2012 Version 3 2 MR 2 Page 18 of 62 MICROS e7 Installation Downloading the MICROS e7 Product 10 Copy the directory from Step 3 i e C e7Software to a USB thumb drive Attach the USB thumb drive to the USB slot on the back of the workstation Open Windows Explorer on the workstation Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation Workstation 4 LX 1 Copy the appropriate e7_ws4lx_build_3 2_MR2 exe file from the MICROS Web Site to a temporary directory on the PC Double click on e7_ws4lx_build_3 2_ MR2 exe to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C e7Software Click on Unzip Click on Close Copy the directory from Step 3 i e C e7Software to a USB thumb drive Attach the USB thumb drive to the USB slot on the back of the workstation Open Windows Explorer on the workstation Locate the MICROS e7 software directory i e C e7Software on the
38. ot sent to mymicros until End of Night Feature Revisions CA EDC Detailed Credit Card Authorizations could Error when using UCCD Driver SCR 3416 CR ID 32730 Previously when performing a credit card authorization the UCCD driver was unable to make a connection to the host After the failure the driver either falls back to dialup or returns a connection error to POS Operations The failure was intermittent and only occurred when the UCCD driver was hosted on a client There was no issue if the driver was hosted on a PC This has been corrected June 27 2012 Version 3 2 MR 2 Page 42 of 62 MICROS e7 Version 3 2 Maintenance Release 2 What s Revised Configurator Restore Retrieve Database SCR 3240 CR ID N A Previously when restoring or retrieving a database Configurator would remain open For security purposes once a database has been restored or retrieved a dialog box will be displayed indicating that the database was restored or retrieved The user must select OK to the prompt and Configurator will close TIF Order Type not Populated in ChkDtl dat Files SCR 3379 CR ID 31665 Previously when viewing the System Balance Report in mymicros no Order Type detail is being reported mymicros was expecting the Order Type to be in the ChkDtl dat files but e7 only populated the ChkTtl dat file This has been corrected Auto Service Charges not sent to mymicros until End of Night SCR
39. phone number used for voice authorizations of Discover transactions This information is provided by Heartland GSB Voice Auth Number Enter the phone number used for voice authorizations of Heartland GSB transactions This information is provided by Heartland 4 Navigate to the Merchant Authorization tab Enter the appropriate driver settings per Heartland Site ID Refer to the POS Gateway Boarding Email sent from Heartland Payment Systems Device ID Refer to the POS Gateway Boarding Email sent from Heartland Payment Systems Version 3 2 MR 2 June 27 2012 Page 49 of 62 MICROS e7 Version 3 2 What s New e License ID Refer to the POS Gateway Boarding Email sent from Heartland Payment Systems User ID Refer to the POS Gateway Boarding Email sent from Heartland Payment Systems e Password Refer to the POS Gateway Boarding Email sent from Heartland Payment Systems 5 Navigate to the Merchant Settlement tab This tab is not used by the Heartland Credit Card Driver 6 Click the Save icon 7 Restart the node hosting the driver 8 A few test transactions should be done to ensure all is working correctly June 27 2012 Version 3 2 MR 2 Page 50 of 62 MICROS e7 Version 3 2 What s New Peripherals Support Added for Prot g CR ID N A SCR 3281 With this release support for the Prot g has been added The Prot g is an order confirmation device The Prot g functions as
40. r purpose Information in this manual is subject to change without notice No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or information recording and retrieval systems for any purpose other than for personal use without the express written permission of MICROS Systems Inc MICROS Systems Inc shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this manual Trademarks Framemaker is a registered trademark of Adobe Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries All other trademarks are the property of their respective owners Version 3 2 MR 2 June 27 2012 Page 3 of 62 General Information Introduction Introduction MICROS e7 is a robust point of sale solution with the high quality reliable and extensive features that the marketplace has grown to expect from MICROS All of this has been packaged specifically for the independent restaurateur MICROS e7 is a complete solution that utilizes the revolutionary MICROS Workstation POS terminal platform and MICROS 30 plus years of industry leading software solutions The MICROS e7 user interface offers an intuitive user friendly touchscreen design that takes advantage of color font and an effic
41. rator Restaurant Taxes has been added When this option is enabled inclusive tax with subtotal amounts will be exported June 27 2012 Page 56 of 62 Version 3 2 MR 2 MICROS e7 Version 3 2 What s Revised What s Revised A revision is defined as a correction made to any existing form feature or function currently resident in the MICROS e7 product To qualify as a revision the change must satisfy the following criteria The basic form feature or functionality must be part of the previous version of the software The change must replace the current item or remove it from the application Revisions The table below summarizes the revisions included in this version Summarized CR ID Module Feature SCR Page Configurator Cannot Delete Employee 22115 58 Category in Record View 2899 Help on Overtime Form Incorrect 31966 59 3392 Database ConsecutiveDays Column Does 32051 59 Not Reset at Beginning of New 3396 Labor Week Purging Inventory Waste Detail 32051 59 Could Cause e7 to Close During 3383 End of Day Version 3 2 MR 2 June 27 2012 Page 57 of 62 MICROS e7 Version 3 2 What s Revised CR ID Module Feature SCR Page POS Check Does Not Close Correctly 31986 60 Operations When Using Prepaid Credit Card 3394 Reprinting a Closed Check that 29279 60 was Over Tendered Does Not 2745 Show Correct Change Due Employee Check Name with 31690 60 Accents Cause
42. rected Version 3 2 MR 2 June 27 2012 Page 61 of 62 MICROS e7 Version 3 2 What s Revised Reports Menu Item Cost of Sales Report has Incorrect Calculation SCR 3359 CR ID 31462 Previously when running the Menu Item Cost of Sales Report for an item spanning multiple days that has had the fixed cost changed the calculation of the percentage is incorrect This has been corrected June 27 2012 Version 3 2 MR 2 Page 62 of 62
43. t first install version 2 0 of the NET Framework on this PC If this occurs select Ok to clear the error message and follow the instructions outlined in the MICROS e7 PC Installation section The following error message will appear when attempting a stand alone workstation installation e Setup rN Installation Failed If this occurs select Ok to clear the error message and follow the instructions outlined in the Workstation Platform Image section Version 3 2 MR 2 June 27 2012 Page 5 of 62 MICROS e7 Installation Upgrading From a Non PCI Compliant Version of Software Upgrading From a Non PCI Compliant Version of Software Visa established the Payment Card Industry PCI Data Security Standard to protect Visa cardholder data wherever it resides ensuring that members merchants and service providers maintain the highest information security standard Please see the MICROS e7 PABP Compliance document for the appropriate software version for additional information Non PCI compliant versions of MICROS e7 may allow sensitive information such as credit card numbers to exist in a non encrypted format Such historical data magnetic stripe data card validation codes PINs or PIN blocks must be removed Removal of such data is necessary to ensure the MICROS software upgrade is conducted in a manner that is PCI compliant The table below lists all of the PCI compliant and non PCI compliant versions of MICROS
44. t the type of driver For example select HPS e Node Enter the hosting node for this driver e System Enter the appropriate driver settings e Host URL part 1 This information is provided by Heartland This field allows a maximum of 25 characters enter the remaining characters in the Host URL part 2 to Host URL part 4 fields This defaults to posgateway secureexchange e Host URL part 2 If the host URL is longer than 25 characters enter the second 25 characters in this field This field allows a maximum of 25 characters June 27 2012 Version 3 2 MR 2 Page 48 of 62 MICROS e7 Version 3 2 What s New This defaults to net Hps Exchange PosGate Host URL part 3 If the host URL is longer than 50 characters enter the third 25 characters in this field This field allows a maximum of 25 characters This defaults to way PosGatewayService Host URL part 4 If the host URL is longer than 75 characters enter the last 25 characters in this field This field allows a maximum of 25 characters This defaults to asmx Visa MC Voice Auth Number Enter the phone number used for voice authorizations of Visa and MasterCard transactions This information is provided by Heartland This defaults to 800 990 2265 AMEX Voice Auth Number Enter the phone number used for voice authorizations of American Express transactions This information is provided by Heartland Discover Voice Auth Number Enter the
45. tion Downloading the MICROS e7 Product 6 Review the End User License Agreement click I Accept the Agreement and click Next 7 Enter the location where MICROS e7 will be installed At the Select Destination Location prompt enter the following location C Users Administrator_Account_Name Micros e7 For Windows 7 Professional C Users Public Micros e7 8 Click Next 9 Select the additional tasks to be performed by the MICROS e7 installation and click Next The following actions will automatically be performed Create shortcut on the desktop Creates a desktop shortcut for the e7 exe file in the bin folder The name of the desktop shortcut is MICROS e7 and the default folder is the bin folder Create shortcut in the Start Menu Creates a selection for MICROS e7 in Start Menu Programs on the PC Create shortcut in the Startup folder cCreates a shortcut in the PC s startup folder for the e7 exe program Install MICROS CAL Service Installs the MICROS CAL Service on the PC If the CAL server is already installed this choice is greyed out 10 Click Finish to begin installing MICROS e7 11 When finished a prompt will display indicating that installation is complete Click Ok 12 Start MICROS e7 13 If this is anew MICROS e7 installation enter the Network location ID and Restore the Database via the MICROS e7 Configurator The Network location ID is used when communicating with
46. tion is complete 12 Exit e7 13 Double click on the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot Workstation 5A 1 Copy the appropriate e7_ws5A_build_3 2_MR2 exe file from the MICROS Web Site to a temporary directory on the PC 2 Double click on e7_ws5A_build_3 2_MR2 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation 11 If the Prot g will be used continue with the following steps If not the installation is complete Version 3 2 MR 2 June 27 2012 Page 21 of 62 MICROS e7 Installation Downloading the MICROS e7 Product MICROS e7 PC Installation 12 Exit e7 13 Double click on the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot With MICROS e7 a PC can be setup to run the MICROS e7 ReportsPlus Configurator and Credit Cards modules To use these

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