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1. RS 232C interface Printer 2 Parallel interface Centronics standard Computer Centronics interface Centronics interface Printer 1 Serial interface 6 2 2 Specification of interface Method Asynchronous serial interface RS 232C Connector DSUB 25 pin Protocol control XON XOFF and CTS DTR Receive buffer 32K bytes Receiving data stops when the remaining buffer reaches 2K bytes and resumes when the remaining buffer reaches 4K bytes Baud rate 300 600 1200 2400 4800 9600 19200 38400 bps Bit length 7 or 8 bit Stop bit Fixed When printer receives data stop bit is fixed at 1 and when printer transmits data stop bit is fixed at 2 But computer can transmit and receive data regardless of stop bit at 1 or 2 Parity No 2 Parallel interface Method 8 bit parallel Connector 36 pin unphenol type Synchronous Strobe pulse system Handshaking ACKNLG and BUSY signals Signal level TTL 6 2 3 RS 232C loopback test After connector wiring as shown in the figure the test mode is turned on The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed RS 232C test oan OU WN oa Fig Loopback test 6 2 4 RS 232C protocol 1 X ON X OFF system see the figure This is a control system in which
2. 31 INIT Input Printer reset 32 FAULT Output Signal specifying printer error 33 35 NC No use 36 SELECTIN Input Invalidness ignorance 6 3 Outline of Command System For details about command system see the Command Reference separately available Commands for this printer consist of a string of ASCII code and end with CR decimal 13 hex OD Generally commands are classified into two types system level commands and label format commands System level commands are used for system level operations such as printer status output sensor selection and memory card maintenance On the other hand label format commands are used for definition of printing contents such as character data bar code data print speed and print density System level commands start with ASCII SOH 01 or STX 02 Commands which start with SOH are required for realtime execution When received they are executed immediately even during printing Commands which start with STX enter the buffer area once and then are executed in the order of data reception Label format commands end with CR following the system level commands STX L System level commands Commands that start with SOH start with ASCII SOH 01 or Executed immediately after receiving data STX 02 e g stop of printing output of printer status etc Commands that start with STX Executed in the order of data input to th
3. 4 65 C Label left side edge position 0 2 54 0 10 0 2 54 0 10 D Label paper gap length 2 54 0 10 2539 00 99 96 2 54 0 10 2539 00 99 96 E Label length 12 70 0 50 2539 00 99 96 12 70 0 50 2539 00 99 96 F Label pitch 12 70 0 50 2539 00 99 96 12 70 0 50 2539 00 99 96 G Liner thickness 0 06 0 0025 0 125 0 0049 0 06 0 0025 0 125 0 0049 H Paper thickness 0 06 0 0025 0 25 0 01 0 06 0 0025 0 25 0 01 Notch right side edge position 3 6 0 14 60 8 2 39 8 3 0 32 11 0 43 J Notch left side edge position 0 57 2 2 25 0 4 7 0 19 K Notch length 2 54 0 10 17 80 0 70 2 54 0 10 17 80 0 70 L Black line right side edge position 15 00 0 59 15 00 0 59 M Black line left side edge position 0 51 5 2 02 0 1 5 0 06 N Black line width 3 18 0 125 17 80 0 70 3 18 0 125 17 80 0 70 Note e If paper has both label paper gap and black line choose the paper gap sensor Use of black line sensor G Direction of paper feed 2 5mm 104 0mm 11 5mm Left side Printing area Right side margin margin Paper specification Units for position and length The print positions may be specified in either inch or metric system Switching between the two systems is accomplished through software The print positions can be freely designated within the maximum label size regardless of which system you use E Inch system Basic unit point 0 01 in 0 254 mm The pos
4. command with the printing contents definition mode Angle of ribbon guide bar Contact our service personnel to Note is not correct adjust the ribbon guide bar If narrow paper is used the ribbon may wrinkle Decrease the right head pressure by turning the offset adjustment screw to prevent ribbon from wrinkling 4 5 Print Troubleshooting Problem Cause and remedy Printing doesn t Power to the printer is off Turn the power switch to ON Start If power still doesn t turn on follow steps in Section 4 2 Power Troubleshooting Printer is not properly connected to computer Turn the power switch to OFF and connect it properly _ Printer setting is not correct Correct the printer setting Missing lines _ Print head connector Ifthe print head connector is not connection failure properly connected insert it correctly Dropouts Print head is dirty Check the print head heat generation body for dirt If it s dirty wipe the surface of the print head heat generation body with a soft cloth soaked in ethylalcohol etc Platen roller is dirty Remove dirt or label or tape scraps stuck to the platen roller Note If those can t be removed contact our service personnel for maintenance Print is too light or dark Ink ribbon and paper are not the recommended type Paper quality doesn t match the print head offset Paper width doesn t
5. match the print head offset Printer setting mode is not correct Setting of printing energy level is not correct gt Change to the recommended type after checking the ink ribbon and paper maker and identification number Adjust the offset See Section 3 6 Print head offset adjustments Adjust the offset See Section 3 6 Print head offset adjustments Check whether the setting mode is for direct thermal or thermal transfer printing and if it is not change it as necessary Check the setting value of printing energy level and adjust it as necessary Other printing abnormalities Check the error message on the control panel and correct it according to the descriptions on Section 2 Errors and corrective actions 4 1 Error Messages 4 6 Interface Troubleshooting Problem Cause and remedy Printer doesn t print Print disordered Error message is displayed and printer doesn t print The following are the probable causes Interface cable is not Check that the interface cable properly connected is connected properly Interface cable is not the Replace it standard type Communication Set the system maintenance parameter setting is not mode from the control panel and correct check correct the communication parameter value Chapter 5 Options Factory or reseller dealer options 5 1 Auto Cutter Unit 5 2 5 2 Peeler Un
6. not skew Push down the sensor arm until the lever hook is locked 8 Align the paper with the positioning notch of the peeling off plate and then press down the ribbon bearing flat to close the print head The open lever hook will lock Close the cover Turn on the power to the printer The LCD screen on the control panel will display On line Press the Feed key The paper will advance to the next label and stop there For encircled numbers see figures on the next page Reference side as 000 a j cs ET Notch for alignment 3 5 Ribbon Setting A CAUTION Be careful of the edges of the plates so injury or property damage is possible After opening the cover set the ribbon as follows 1 2 Push down the open lever D to move the print head out of the way Insert the ribbon shaft in the roll ribbon so that it is in its deepest position Then set it in the ribbon holder as shown in the figure Insert the ribbon shaft 2 in the paper core so that it is in its deepest position Then set it in the ribbon winder as shown in the figure Adhere the top end of the ribbon to the paper core with adhesive tape Turn the ribbon winder in the direction ribbon winding to remove slackness and wrinkles from the ribbon Press down the ribbon bearing flat to close the print head The open lever hook will lock Close the cover Turn
7. No 7 8 OCR A OCR B Font No 9 CG Triumvirate smooth font 6 pt 8 pt 10 pt 12 pt 14 pt 18 pt 24 pt 30 pt 36 pt and 48 pt Character set is in accordance with code page 850 Media sensors Transparent type sensor Detects paper gap between labels tag notch and paper end Reflective type sensor Detects black line on back of paper and paper end Position of top edge of paper paper home position adjustable with software Ribbon end sensor Detects ribbon absence or end holder revolution Label peeling sensor optional Paper Type of paper Roll label continuous die cut fanfold tag or ticket Kinds of paper Direct thermal paper thermal transfer paper Max paper width 4 65 in 118 mm Min paper width 1 in 25 4 mm Max print length 32 in 812 mm Min print length 0 500 in 12 7 mm Max paper thickness 0 01 in 0 254 mm Min paper thickness 0 0025 in 0 063 mm Roll paper diam max outer diam 8 in 203 mm paper core 1 5 3 in 38 76 mm Print density adjustable with software Ribbon Width 1 4 5 in 25 4 114 mm adjustable Length 1181 feet 360 m max Max outer diam 2 91 in 74 mm Paper core inner diam 1 in 25 4 mm 0 01 in 0 254 mm Item Description Communication RS 232C standard iterace Centronics standard Indications keys and LEDs Power and error Switenes LCD Displays printer status err
8. This product should not be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a three pronged plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7 5 amperes for 220 240V outlet Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product Except as explained elsewhere in this manual don t attempt to service this product yourself Opening and removing those covers that are
9. in 3 6 Print Head Offset najisipents 3 7 Ribbon Tension Adjustments 3 8 Paper Detector Adjustments for CLP 6001 any 3 8 1 Exterior view and part names 3 8 2 How to operate adjustable sensor continued vii viii 1 1 1 2 1 3 1 7 1 8 2 1 2 2 2 3 2 3 2 4 2 4 2 5 3 1 3 2 3 2 3 6 3 9 3 10 3 13 3 14 3 14 3 15 Chapter Chapter Chapter 4 4 1 4 1 1 4 1 2 4 2 4 3 4 4 4 5 4 6 5 Troubleshooting Error Messages Error descriptions and indications Error indications and corrective actions Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting Options Factory or Reseller Dealer Options 5 1 5 2 9 3 Auto Cutter Unit Peeler Unit oa See ee ea A Adjustable Sensor for CLP 6002 only User Options 5 4 6 1 6 2 6 2 1 6 2 2 6 2 3 6 2 4 6 2 5 6 3 6 4 6 5 6 5 1 6 5 2 6 5 3 6 5 4 6 5 5 6 5 6 6 5 7 PCMCIA Memory Card Specifications Main Specifications Interface System configuration Specification of interface RS 232C loopback test RS 232C protocol Interface pin assignment Outline of Command System Example of Connection to a Computer Tear Off Function Turning Tear ON OFF Tear off when printing Tear off when feeding Tear off and type of data Cut position adjustments When fnnn command is executed while tear off is OFF Priority orde
10. on the power to the printer The LCD screen on the control panel will display On line Press the Feed key The paper will advance to the next label and stop there Ribbon Roll paper Ribbon Completion of setting paper and ribbon 3 6 Print Head Offset Adjustments A CAUTION Ensure the print head offset adjustments are made properly according to the type of print media thickness amp width Incorrect adjustments can cause failure of the print head The printer has already been factory set with labels 118 mm in width However the print head offset adjustments may be needed depending on the width of the paper and the paper quality If the print quality is inferior because of the paper adjust it according to the following 1 When print is unclear or blurred because of poor paper quality Adjust the offset between the print head and the platen by turning the offset adjustment screw The print head offset adjustments are made by changing the inclination of the print head to the platen This has already been factory set but the offset may need changing if the print head was replaced or disassembled Also it may need changing if a different type of paper was used In those cases make adjustments according to the criteria below a Standard paper label paper slick paper craft paper etc and thermal paper b Thick paper tag or other similar paper Offset verification window The relationship between th
11. panel are as follows LCD Tear off invalid Tear off valid Tear OFF Tear ON Tear off when printing The tear off will start if no print data is transmitted for 0 5 second after printing If the next data is transmitted before starting tear off the printer will start next printing without tear off Also the tear off is only performed for the final label of each batch processing The tear off is not performed until the specified number of print sheets is completed Paper is fed to the tear position P iti PRETE alas Tear off will start if no data is sent Print head L for 0 5 second after printing fea Ce lt Platen Paper is fed to the position where Peeling manual tearing manual tearing is possible do JC When manual tearing is needed tear the label at this time Performs next label printing When next print data is transmitted from the computer the printer feeds back paper to the previous print completed position and resumes printing Paper is fed back to the previous print completed position and printing resumes ex LJ I 6 5 3 Tear off when feeding If no print data is transmitted for 0 5 second after feeding the tear off will start If the Feed key is pressed again before starting tear off the printer will feed paper without tear off Paper is fed to the tear
12. paper feed 3 3 Ribbon m Size of ribbon Width of ribbon 25 4 mm 114 3 mm 1 in 4 5 in The width of the ribbon for thermal transfer printing is recommended to be the 10 of the width of the paper The inner diameter of the ribbon core must not exceed 25 4 mm 1 in The ribbon with inking surface either rolled inward or outward may be used The maximum outer diameter of the roll ribbon is 74 mm 2 91 in A single roll of the ribbon 360 m enables the printing of about two rolls of the paper with outer diameter of 203 mm 8 in 3 4 Paper Setting A CAUTION Be careful of the edges of the plates so injury or property damage is possible The printer is designed for easy loading of paper and ribbon After opening the cover set the register paper as follows Push down the open lever to move the print head out of the way Push down the lever to move the sensor arm out of the way Attach the roll paper and roll guide to the roll holder and position it in the paper holder After installing the roll paper adjust the roll guide to the width of the roll paper The roll paper should be in its deepest position reference side Pull the moving paper guide toward you to maintain the paper insertion path Set the roll paper as shown in the figure 6 Attach the left side of roll paper to the fixed paper guide and let the moving paper guide slightly contact the other end of the roll so that the paper does
13. position of 2 mm 0 078 in from the left edge of the paper 5 4 PCMCIA Memory Card The PCMCIA memory card is used to 1 Store print format files Data in the field register area can be stored and loaded Store graphic data For example graphic data such as a corporate logo can be stored and recalled from the PCMCIA memory card and printed Store downloaded HP Soft fonts Installation Turn off the power to the printer Remove the PCMCIA memory card cover at the bottom of the printer see figure Insert the memory card Replace the PCMCIA memory card cover Notes Before use carefully read and understand the instructions regarding the PCMCIA memory card Never try to insert or remove the PCMCIA memory card before the power to the printer is turned off Always close the PCMCIA memory card cover to keep out foreign matter If the PCMCIA memory card write failure occurs check it with the test command STX w 6 1 6 2 6 2 1 6 2 2 6 2 3 6 2 4 6 2 5 6 3 6 4 6 5 6 5 1 6 5 2 6 5 3 6 5 4 6 5 5 6 5 6 6 5 7 Chapter 6 Specifications Main Specifications 6 2 Interface 6 6 System configuration 6 6 Specification of interface 6 7 RS 232C loopback test 6 8 RS 232C protocol 6 9 Interface pin assignment 6 11 Outline of Command System 6 13 Example of Connection to a Computer 6 14 Tear Off Function 6 15 Turning Tear ON OFF 6 15 Tear off when printing 6 15 Tear off when feeding 6 16 T
14. power cord from the outlet then consult our service personnel Do not disassemble or modify the printer Discard or safely store the plastic packing bag This bag should be kept away from children If the bag is pulled over child s head it may cause suffocation General Precautions 10 11 12 13 Prior to operation read the safety instructions carefully and observe them Be careful when moving or carrying the printer Dropping the printer may cause injury or property damage Make sure if you open the top cover it is opened all the way If only partially open the cover could slam shut possibly causing injury When the cover is open be careful of the corners of cover They could cause injury Do not open the printer during printing When cleaning the surface of the printer case do not use the cloth that is soaked in thinner trichloroethylene benzine ketone or similar chemicals Do not use the printer where there is a lot of oil iron particles or dust Operate the control panel properly A careless rough handling may cause problems or malfunction Do not use such sharp edged tool as a ballpoint for operation Before attaching the auto cutter drive board be sure to unplug the power cord from the outlet Attaching the auto cutter drive board must not be done immediately after use of printer Be careful not to damage the printer s drive pulley and belt Be careful of the edges of the plates so injury
15. t Wrong paper path Use correct path feed Mechanism head is open Close the mechanism head Paper skews Paper end is notin Slightly push the paper guide contact with the paper against the paper end guide Roll guide is not in Slightly push the roll guide contact with the roll against the roll paper paper Head pressure is not Adjust it with the offset adjustment correct screw according to the paper width Paper doesn t Setting mode is not Check whether the setting mode align with the print correct is for paper gap or black line position sensor and if it is not change it as necessary Paper gap black line Adjust the voltage of the paper sensor adjustment failure gap and black line sensor from the voltage setting in the system maintenance mode Transfer data is abnormal lf the contents of the transfer data are incorrect set them properly again 4 4 Ribbon Feed Troubleshooting Problem Cause and remedy Ribbon doesn t Print mode is set to Change to the thermal transfer wind direct thermal printing printing Wrong ribbon path Use correct path Ribbon wind direction is Set it properly reversed Ribbon wind tension is Set it properly not correct Ribbon wrinkles Tension of ribbon holder Set it properly and ribbon winder is not correct Print density heating Correct the parameter of the Hnn factor is not correct
16. the interface cable to the interface connector on the computer and secure it with screws To a computer 2 1 2 2 2 3 2 4 2 5 2 6 Chapter 2 Control Panel Control Panel 2 2 LCD LED Indications and Adjustment Controls 2 3 Normal Operating Mode 2 3 Printer Setup Mode 2 4 Self Test Mode 2 4 System Maintenance Mode 2 5 2 1 Control Panel The control panel on the front of the printer consists of three control keys Pause Feed and Stop two LED indicator lights Power Error and a LCD message screen On the left side of the control panel there are three adjustment controls paper gap black line and LCD contrast 1 Exterior view The exterior view of the control panel is shown below Power inlet Power switch LCD LED power indicator LED error indicator Serial interface connector Stop key Parallel interface connector peed key Paper gap adjustment control Pause key Black line adjustment control LCD contrast adjustment control 2 2 LCD LED Indications and Adjustment Controls 1 LCD The eight character LCD screen displays the current printer status configuration settings or an error message 2 LEDs Power The green LED power indicator goes on when the power is tuned ON Error The red LED error indicator goes on when an error occurs 3 Adjustment controls The three adjustment controls are used to adjust the paper gap transparent type sensor sensitivity black line reflec
17. to each ribbon width The Ribbon width Sand Ribbon feed Tension Adjustment when ribbon slips 5 5 Mild 25 4 mm 1 in 4 4 50 8 mm 2 in 3 3 I 76 2 mm 3 in 2 2 101 6 mm 4 in factory setting 1 1 Strong d After printing check for ribbon wrinkle or slipping according to the following procedure If it occurs adjust it further 1 When the ribbon wrinkles the tension on the ribbon winding section should be increased 2 When the ribbon slips the tension on the ribbon feed section should be decreased If the problem is not resolved even when the tension on the ribbon feed section is set to 3 the tension on the ribbon winding section should be increased If ribbon problems are not resolved consult our service personnel Ribbon feed section Variable knob Ribbon winding section 3 8 Paper Detector Adjustments for CLP 6001 only 3 8 1 Exterior view and part names Adjust knob Exterior view and part names 3 8 2 How to operate adjustable sensor 1 Move the adjustable sensor unit to your required position to detect by turning the adjust knob First measure the position to detect then align the mark of the measure on the guide rail upper with the sensor position mark yellow on the upper sensor to set to the position to detect The sensor movable range is shown below 2 Load the liner and close the guide r
18. width is used In this case the contact between the print head and the platen becomes large so the stepping motor will have a heavy load or the print head may scrape the platen To avoid this turn the head pressure adjustment screw clockwise to decrease the pressure on the right side of the print head In addition adjustments will be useful for avoiding wrinkling of the ribbon or skewing of the paper For more information contact our service personnel Verification Paper width Right head window pressure 1 inch 0 kgf ope t CR Litt CM 2 inches 0 5 kgf vtst l CRE pina Ey 3 inches 1 kgf nue l pitt 4 inches 2 4 kof om l H Jiti Head pressure adjust screw Used for adjustments when nerd ribbon wrinkles or skews with j paper width of 4 inches soit Factory setting suit Note These values are just for reference 3 7 Ribbon Tension Adjustments When the ribbon slips or wrinkles during printing adjust the ribbon tension printer has already been factory set with the ribbon width of 114 mm When using ribbon with a different width adjust it according to the following procedure a Hold the ribbon roll with one hand so that it does not turn b Slightly push the knob toward the ribbon roll with the other hand and rotate the knob until the stopper comes to the desired position c Gradually release the knob so that the stopper fits in the groove on the knob Set values
19. CLP 6001 6002 User s Manual CITIZEN FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN STANDARD FOR ITE EN60950 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications This equipment is designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference wi
20. Input Output Description 1 F GND Frame ground 2 TXD Output RS 232C output data 3 RXD Input RS 232C input data 4 RTS RS 232C pull up to 5V with 2 KQ 5 CTS Input RS 232C data transmission on computer permitted 6 NC No connection 7 S GND Signal ground 8 NC No connection 9 NC No connection 10 NC No connection 11 NC No connection 12 NC No connection 13 S GND Signal ground 14 5VDC 5 V max load 100 mA 15 NC No connection 16 NC No connection 17 NC No connection 18 NC No connection 19 NC No connection 20 DTR Output RS 232C data transmission busy on printer permitted 21 NC No connection 22 NC No connection 23 NC No connection 24 NC No connection 25 NC No connection M Parallel interface pin assignment table Pin No Signal Input Output Description 1 STROBE Input Strobe signal for reading 8 bit data 2 9 DATA1 8 Input 8 bit parallel signal 10 ACKNLG Output 8 bit data request signal 11 BUSY Output Signal specifying printer busy 12 PERROR Output Signal specifying paper absence 13 SELECT Output Signal specifying printer on line printing or off line pause 14 AUTOFD Input Invalidness ignorance 15 NC No use 16 S GND Signal ground 17 FGND Frame ground 18 P L H Output Signal specifying peripheral logic high pull up to 5V with 2 KQ 19 30 GND Ground for twisted pair return
21. ail upper and set voltage to 3V Note For voltage setting see the User s Manual of the printer Left side edge of paper 0 mm 118 mm max width of paper 59 mm sensor movable range Sensor movable range Chapter 4 Troubleshooting 4 1 Error Messages 4 2 4 1 1 Error descriptions and indications 4 2 4 1 2 Error indications and corrective actions 4 4 4 2 Power Troubleshooting 4 7 4 3 Paper Feed Troubleshooting 4 8 4 4 Ribbon Feed Troubleshooting 4 9 4 5 Print Troubleshooting 4 10 4 6 Interface Troubleshooting 4 17 4 1 Error Messages When there is a problem with the printer a buzzer sounds and the error lamp on the control panel lights and an error message is displayed on the LCD screen Error descriptions and corrective actions are shown below 4 1 1 Error descriptions and indications Description Indication LED Buzzer Battery dead for clock and backup RAM Battery Lights Sounds long Low head temperature ColdHead Lights Sounds long Low PCB temperature Cold PCB Lights Sounds long Abnormal head resistance value Lights Sounds long Error contents and head information Head Err repeatedly displayed Rank Rank of head resistance value Rank Average Average of resistance values Ave A D reading value decimal system Maximum Max value of resistance Max Minimum Min value of resistance Min Communication error receive buffer overrun O
22. and clear with the Stop abnormality such as key poor engagement If this can t be cleared turn off the power and remove foreign matter from the auto cutter If this recurs contact our service personnel ROM Err ROM checksum error Turn off the power and reset the printer If this recurs contact our service personnel RAM Err RAM checksum error Turn off the power and reset the printer If this recurs contact our service personnel System error such as timer or CPU malfunction First protect the system then reset the printer 4 2 Power Troubleshooting Problem Cause and remedy No power even with power switch turned ON Power cord is not properly connected to the outlet Power cord is not properly connected to the power inlet Input voltage is not correct input voltage is greater or less than the rated voltage Correct RS 232C cable is not used Turn off the power switch and properly reconnect the power cord to the outlet Turn off the power switch and properly reconnect the power cord to the power inlet Set input voltage within the rated voltage puncture voltage may occur Contact our service personnel Turn off the power switch and unplug the interface cable Check that power turns on by turning the power switch to ON and then use the correct RS 232C cable 4 3 Paper Feed Troubleshooting Problem Cause and remedy Paper doesn
23. ansfer printing 4 Peeling sensor Peel OFF Peel ON Auto cutter Cut OFF Cut ON 4 E eles Tearing Eee OFF Tear ON ev ral 4 Sensor selection LC Edge gt Reflect ContinuP 2 5 Self Test Mode The printer enters the self test mode when the Feed key is pressed and held down while turning the printer on Functions The printer performs the test print or enters the data dump mode prints out the communication data by ASCII code The printer returns to the normal operating mode when the power is turned off 2 6 System Maintenance Mode The printer enters the system maintenance mode when the Pause Feed and Stop keys are pressed and held down simultaneously while turning the printer on Functions Holding down the Pause Feed and Stop keys simultaneously for more than four seconds after turning on the power allows the memory switches to be set to default values The printer enters the communication parameter setting and paper gap and black line sensor sensitivity adjusting mode The mode is selected with the Pause key and the mode item is selected with the Feed key Changing of the contents is executed as soon as they are displayed on the screen Pressing the Stop key returns the printer to the normal operating mode m Pause Mode selection E Feed key Item selection Mode item Indication Data length 8bits 7bits 4 Model NativeON NativeOF DRE 4 Voltage sett
24. d cable or twisted pair for each signal Chapters in This Manual Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Setup Describes the packed items after opening the carton as well as the names and functions of parts Control panel Describes the necessary items for operations such as the control panel printer settings and indications on the LCD LEDs Paper and Ribbon Describes the procedures for loading paper and ribbon and includes notes on the use of paper and ribbons Troubleshooting Describes corrective actions when problems occur Options Describes the optional accessories for this printer Specifications Describes the basic specifications and commands for this printer Table of Contents FCC Compliance Statement for American Users EMI Compliance Statement for Canadian Users Important Safety Instructions Notice Safety Signs Warning General Precautions Lo 4h Precautions When Installing the Printer Chapters in This Manual Chapter 1 Setup 1 1 Confirmation of Carton Contents 1 2 Part Names and Functions 1 3 Connection to Power 1 4 Connection to a Computer Chapter 2 Control Panel 2 1 Control Panel 2 2 LCD LED Indications and naar Contes 2 3 Normal Operating Mode 2 4 Printer Setup Mode 2 5 Self Test Mode 2 6 System Maintenance Mode Chapter 3 Paper and Ribbon 3 1 Kinds of Paper 3 2 Specification of Label and Tag 3 3 Ribbon 3 4 Paper Setting 3 5 Ribbon Setting
25. death or serious injury Indicates a situation which if not observed and handled properly could result in injury A This is a mark to call attention to the reader E Never perform the following If not avoided these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock If the printer is damaged or is malfunctioning be sure to turn the power off and remove the power cord from the outlet then consult our service personnel e Do not jolt or impact to the printer by stepping on dropping or hitting the printer Do not place the printer in a poorly ventilated area or shut off the air vent of the printer Do not place the printer where chemical reactions occur such as in laboratories or where air is mixed with salt or gas Do not use a power voltage or frequency other than those specified Do not plug unplug the power cord or attach detach the interface cable by simply grabbing the power cord or interface cable Do not pull or carry the printer when the tension of the power cord or interface cable is increased Do not drop or put foreign matter such as clips and pins into the printer This may cause problems Do not plug the power cord into an outlet with many loads Do not spill drinks such as tea coffee and juice on the printer or spray insecticide on the printer If drink or water is spilled first be sure to turn the power off and remove the
26. e offset adjustment screw and the print head heating element is shown below a Print head position for label Offset adjustment screw La Offset verification window a screw Offset verification window Offset adjustment Heating element N 2 When print darkness on the left and right sides of the label is not equal Adjustments may be needed if paper with different width is used Print darkness is affected by the amount of pressure on the print head so it must be adjusted with the head pressure adjustment screw if necessary The pressure on the right side of the print head viewed from the front panel is adjusted by turning the head pressure adjustment screw Turning the screw clockwise decreases the pressure and turning the screw counterclockwise increases the pressure The condition of the right side of the print head can be checked through the upper frame window which is located at the front of the printer mechanism unit m Adjustments Normally the pressure on the left and right sides of the print head has already been adjusted to equal loads at the factory The check marks are located under the upper frame window Adjustments are needed in the following cases 1 2 3 When print on the left side is too light Turn the head pressure adjustment screw clockwise When print on the right side is too light Turn the head pressure adjustment screw counterclockwise When paper of smaller
27. e receive buffer e g switching of sensor memory card maintenance etc STX L 4 T E with print X without print Label format commands Print parameter control end with CR Character data definition commands Bar code definition commands Graphic commands Other commands 6 4 Example of Connection to a Computer When RS 232C is used IBM PC compatible Communication control XON XOFF or CTS DTR PC Printer DB25P DB25P F GND ir 1 F GND TD 2 gt 3 RXD RXD 3 2 TXD CTS 5 2 20 BUSY SND 7 ND DSR 6 TJ Eu 4 RTS DTR 20 5 CTS PC DB9P to Printer PC Printer DB9S DB25P NC SHIELD TXD 3 3 RXD RXD 2 2 TXD CTS 8 eer 20 BUSY 5 GROUND 7 DTR 4 5 CTS 6 5 6 5 1 6 5 2 Tear Off Function The tear off function eliminates the waste of labels when tearing manually It allows the paper to automatically advance to the tear position after printing When this function is turned on the printer checks for print request for 0 5 second after printing and if no print request is made the printer feeds paper to the manual tear position The printer will feed back paper to the print start position when the next print job is sent If data is transmitted continuously from the computer the tear off function will be suppressed to increase throughput Turning Tear ON OFF Tear can be turned to ON or OFF from the control panel Default is OFF Indications on the control
28. ear off and type of data 6 17 Cut position adjustments 6 17 When fnnn command is executed while tear off is OFF 6 18 Priority order 6 19 6 1 Main Specifications Item Description Printing Direct thermal or thermal transfer printing 203 dpi 8 dots mm print head Main scanning line density 8 dots mm Subscanning line density 8 lines mm Max print width 4 1 in 104 mm Max paper width 4 65 in 118 mm Max print length 32 in 812 mm Print speed 2 7 inches second in one inch units for CLP 6001 2 6 inches second in one inch units for CLP 6002 Print mode Batch mode Performs normal printing single or multi sheets Peel mode Prints and peels label from mount Cut mode Prints and cuts by the specified number of sheets Tear off mode Cuts paper and feeds back to the print starting position Bar code generator One dimensional bar code Code 3 of 9 POSTNET Interleaved 2 of 5 UCC EAN128 for K MART UCC EAN128 Telepen UCC EAN128 Random Weight EAN 13 JAN 13 Code 128 HIBC Modulus 43 used code 3 of 9 Codabar NW 7 Int 2 of 5 Modulus 10 used Inter leaved 2 of 5 EAN 8 JAN 8 UPC E UPC A CASE CODE Plessey UPC2DIG ADD Code 93 FIM UPC5DIG ADD Two dimensional bar code UPS Maxi Code PDF 417 Item Description Standard fonts Font No 0 6 fixed pitch alphanumeric Font
29. fold Tag Ticket The roll paper with inking surface either rolled inward or outward may be used 3 Size of paper Paper width 25 4 mm 118 mm 1 in 4 65 in Paper thickness 0 063 mm 0 254 mm 0 0025 in 0 01 in Max printing width 104 mm 4 1 in Max printing length 406 mm 16 in Max outer diameter of roll paper 203 mm 8 in 4 Paper core inner diameter 38 mm 76 mm 1 5 in 3 in 3 2 Specification of Label and Tag The position of a label or tags is detected by the printer s transparent type and reflective type photosensors Transparent type photosensor Detects paper gap between label and tag notch Reflective type photosensor Detects black line E Specification of paper For each dimension of paper gap between labels tag label notch and black line see the figure The black line must be aligned with the top edge of each label Unit mm inch e Fanfold uses the paper gap sensor Size of paper L f Printing area W Q LL B c A Use of paper gap sensor Continuous paper Notch detection Use of paper gap sensor Black line detection area i OD value 1 5 or t more Ink containing CLP 6001 CLP 6002 Min value Max value Min value Max value A Label width 25 40 1 0 118 00 4 65 25 40 1 0 118 00 4 65 B Liner width 25 40 1 0 118 00 4 65 25 40 1 0 118 00
30. ing PE V BLt V I Default values RS 232C setting Baud rate 9600 bps Data length Print mode setting Transfer Optional functions Peeling OFF Auto cutter OFF Tear off OFF Paper sensor setting Edge Model Native ON Baud rate 9600bps 19200bps 4800bps ne 4 m Voltage setting mode In the voltage setting mode operate the paper gap and black line adjustment controls so that the voltages of both PE and BL displayed on the LCD screen read 3 0 V 3 3 V Setting procedure 1 Sets only the liner glassine paper that has been peeled off the label paper 2 Sets the paper gap level to 3 0 V 3 3 V paper gap comes first 3 Sets the black line level to 3 0 V 3 3 V then black line Note The order of steps 2 and 3 above may be reversed Chapter 3 Paper and Ribbon 3 1 Kinds of Paper 3 2 3 2 Specification of Label and Tag 3 2 3 3 Ribbon 3 6 3 4 Paper Setting 3 7 3 5 Ribbon Setting 3 9 3 6 Print Head Offset Adjustments 3 10 3 7 Ribbon Tension Adjustments 3 13 3 8 Paper Detector Adjustments 3 14 3 8 1 Exterior view and part names 3 14 3 8 2 How to operate adjustable sensor 3 15 3 1 Kinds of Paper 1 Kinds of paper Direct thermal or thermal transfer printing paper is available The paper must be high quality Otherwise print quality and long life of print head will not be guaranteed 2 Type of paper Label continuous die cut fan
31. it 5 2 5 3 Adjustable Sensor for CLP 6002 only 5 2 User options 5 4 PCMCIA Memory Card 5 3 5 1 5 2 5 3 Auto Cutter Unit The auto cutter unit that has been installed on the printer will be available See the operation manual of the auto cutter for details E Specifications Cutting method Circular cutter Max thickness of cut paper 0 01 in 0 254 mm Min length of cut paper 1 in 25 4 mm Peeler Unit The peeler unit that has been installed on the printer will be available See the operation manual of the peeler unit for details E Specifications Width of paper 1 4 65 in 25 4 118 mm Max diameter for roll paper 8 in 203 mm Inner diameter for roll paper 3 in 76 mm or more Min length of label 1 in 25 4 mm Thickness of paper 0 0067 in 0 17 mm max Thickness of mount 0 0027 in 0 07 mm max Unusable paper Special paper Whitepet etc or too flexible paper causing jams Adjustable Sensor for CLP 6002 only The adjustable sensor that has been installed on the printer will be available See the operation manual of the adjustable sensor for details E Specifications The basic specifications of the adjustable sensor are in accordance with those of paper Adjustable sensor travel 59 mm 2 3 in from the left edge of the paper reference line of setting paper When the adjustable sensor is travelled to the left edge the black line sensor cannot detect the
32. ition of each row address in the direction of main scanning and column address in the direction of subscanning is designated in 0 01 inch units In the case of the 203 dpi head if the print position changes by 1 point it will change by 2 dots 0 01 in 2 dots 1 00 in 203 dots 1 point 100 point Metric system Basic unit point 0 1 mm The position of each row address and column address is designated in 0 1 mm units Since there is a slight difference between the main and subscanning density and the point value the nearest dot number to the designated address is selected in one dot 0 125 mm units 1 point 0 1 mm 1 dot 100 point 10 0mm 80 dots The basic unit is common to all label format and system level commands The label format commands are used to specify the position length whole screen offset etc The system level commands are used to specify the maximum paper length home position offset etc Reference line and points The reference line and points are described here The position of 2 5 mm from the left edge of the paper is the reference line for paper Always the left bottom is the reference point for printing characters and bar codes The concept of this reference line and points are common to such commands as ruled line and graphic Printing reference point Printing reference point Left edge of paper Paper reference line Printing reference point Lp Printing referencepoint Direction of
33. just the sensor or change for the paper that accepts the paper position detection Specify the length for detection miss checking with the M command When the paper position can t be detected during paper feeding by the specified length it is judged error Generally specify the length about three times the label length In case of the continuous paper specify the label length with the C command Difference between the maximum and minimum values of the sensor reading voltage must be 0 8 V or more Sensor adjustments and paper characteristic verification voltage verification can be performed with the Maintenance mode Indication Description Corrective actions RibonOut Ribbon end Check the contents and clear with the Stop key Install the ribbon Check that the ribbon winds fully Correct the faulty setting of the print mode direct thermal or thermal transfer OverHeat PCB overheat Turn off the power and reset the printer If this recurs contact our service personnel Fan stop Fan stop Check for the fan stop caused by the problems such as foreign matter entered in the air vent Automatically returned if the fan turns again If disassembling is needed to remove foreign matter or the problem can t be identified contact our service personnel OP Err Option board Turn off the power and reset the printer If abnormality this recurs contact our service personnel Cut Err Auto cutter Check the contents
34. ll not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Use shielded cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ETAT DE CONFORMITE EMI AL USAGE DES UTILISATEURS CANADIENS Cet quipment produit et utilise l nergie radiofr quences et s il n est pas install et utilis correctment c esst dire en accord strict avec les instructions du fabricant il risque de provoquer des int rferences avec la r ception de la radio et de la t l vision Le pr sent appareil num rique n met pas de bruite radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Cet quipment est con u pour fournir une protection satisfaisante contre de telles i
35. marked Do Not Remove may expose you to dangerous voltage points or other risks Refer all servicing on those compartments to service personnel The mains plug on this equipment must be used to disconnect mains power Please ensure that the socket outlet is installed near the equipment and shall be easily accessible Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged m If the product exhibits a distinct change in performance indicating a need for service Notice 1 Before use be sure to read this manual And keep it handy for reference when needed 2 The contents of this manual may be changed without prior notice 3 Reproduction transfer or transmission of the contents of this manual without prior consent is strictly prohibited 4 We are not liable for any damage resulting from the use of the informati
36. n fnnn command is executed while tear off is OFF Even with the tear off OFF the paper will be fed to the fnnn specified position after printing if an fnnn gt Onnnn value is set by using the fnnn command This function can be used in such cases as another device is incorporated in the printer When operating with the FARGO the following is different from those in the tear off ON The paper is fed immediately after printing whereas in the tear off ON the paper is fed when no data is transmitted for 0 5 second after printing However if the next print data is transmitted during printing the printer will start printing without feed or back feed 6 5 7 Priority order The following three functions optional cannot be performed simultaneously If commands for those three functions are received simultaneously they will be executed in the following order of priority 1st Auto cutting 2nd Peeling 3rd Tear off Citizen America Corporation 831 S Douglas Street Suite 121 El Segundo CA 90245 310 643 9825 U S A Citizen Systems Europe Ltd Mettinger Strasse 11 73728 Esslingen Germany 337 Bath Road Slough Berkshire SL1 5PR I Initad Kinadam
37. n window Allows you to check the position of the print head which must be adjusted to the thickness of the paper used See Chapter 3 Paper and Ribbon SIDE VIEW E Interface connector To connect the interface cable E PCMCIA memory card cover To protect the PCMCIA memory card from exposure to dust and foreign matter To installa PCMCIA memory card first unhook this cover then slide it out E Power switch To turn on off the power EH Power inlet To connect the power cord Power inlet Serial Parallel PCMCIA memory card cover interface interface connector connector 1 3 Connection to Power caution Use an AC outlet that accepts a three pronged plug Otherwise static electricity may be generated and there will be danger of electric shock Connect to an AC outlet as follows 1 Check that the power switch on the printer is set to OFF 2 Connect the connector of the power cord to the power inlet on the printer 3 Insert the plug of the power cord in the AC outlet AC outlet Power inlet Power switch 1 4 Connection to a Computer An interface cable is necessary for connecting the printer to a computer To connect them proceed as follows 1 Turn off both power switches of the printer and the computer 2 Connect the connector of one end of the interface cable to the interface connector at the lower side of the printer and secure it with screws 3 Connect the connector of the other end of
38. nterf rences dans une installation r sidentielle Cependant il n y a pas de garantie contre les interf rences avec les r ceptions radio ou t l vison provoqu es par la mise en et hors circuit de l quipment aussi il est demand a l utilisateur d essayer de corriger l interf rence par l une ou plus des mesures suivantes R orienter l antenne de r ception Installer l ordinateur autre part par gard pour le r cepteur Brancher l ordinateur dans une prise de courant diff rente de fa on ce que l ordinateur et le r cepteur soient branch s sur des circuits diff rents 10 11 12 13 14 Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register
39. on contained herein regardless of errors omissions or misprints 5 We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein 6 Do not handle disassemble or repair the parts other than those specified in this manual 7 We are not liable for any damage caused by user s erroneous use of the printer and inadequate environment 8 Data residing in the printer is temporary Therefore all data will be lost if power is lost We are not liable for any damage or loss of profits caused by data loss due to failures repairs inspections etc 9 Please contact us if there are any mistakes or ambiguities within this manual 10 If there are missing or incorrectly collated pages in this manual contact us to obtain a new manual Trademarks or registered trademarks of other companies and products are included in this manual CE marking shows conformity to the following criteria and provisions Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 amp EN50082 1 SAFETY SIGNS must be strictly observed M To prevent personal injury or property damage the following shall be strictly observed m The degree of possible injury and damage due to incorrect use or improperly following instructions is described below Indicates a situation which if not observed and handled properly could result in
40. or contents mode switch contents etc Control panel keys Pause Feed and Stop Mode switch For parameter setting for switching between direct thermal and thermal transfer communication etc Head up detection switch Power switch Options By factory or reseller dealer Auto cutter unit Peeler unit Adjustable sensor for CLP 6002 only By user Flash memory card Appearance and weight Height 10 2 in 260 mm Width 10 2 in 260 mm Depth 16 9 in 430 mm Weight 24 2 Ibs 11 0 kg Power Input voltage 120V 10 6 2 5A 60Hz U S A Canada Input voltage 220 240V 10 6 1 2A 50 60Hz Europe Standards 120V UL1950 CSA No 950 FCC Class A 220 240V EN60950 EN55022 Class A EN50082 1 IEC801 2 IEC801 3 IEC801 4 Item Description Environment Operating conditions Temperature 5 35 C 41 95 F Humidity 30 80 noncondensing Storage Temperature 20 60 C 4 140 F Humidity 5 85 Ventilation Convective circulation Air vent must be away from wall etc to prevent fire Dust Free from conductive or corrosive matter 6 2 Interface 6 2 1 System configuration The printer is connected to a computer and prints labels according to the command from the computer Two methods of interface with a computer are as follows 1 Serial interface RS 232C standard Computer RS 232C interface
41. or property damage is possible If a problem occurs during printing stop the printer immediately and unplug the power cord from the outlet Precautions When Installing the Printer 11 12 Prior to operation read the safety instructions carefully and observe them Do not use or store the printer near fire excessive moisture in direct sunlight near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust Do not place the printer where chemical reactions occur such as in a laboratory Do not place the printer where air is mixed with salt or gas The printer must sit on a firm level surface where there is ample ventilation Never allow the printer s air vent to be blocked by a wall or other object Do not place anything on the top printer Do not place the printer near a radio or television and do not use the same wall outlet for the printer and radio or television Radio or television reception could be adversely affected Do not bundle the power cord when inserting the plug Grip the plug housing not the cord to unplug the power cord Make certain the interface cable is attached properly If polarity direction is not correct this may cause internal damage Make certain the power is turned off before attaching detaching the interface cable Avoid lengthening the signal cable or attaching it to any noise producing device If it is unavoidable use the shielde
42. position When manual tearing is needed tear the label at this time Performs next feeding or label printing If the Feed key is pressed or next print data is transmitted from the computer the printer feeds back the paper to the previous print completed position and resumes feeding or printing 6 5 4 Tear off and type of data When the tear off is valid the printer monitors the print data for 0 5 second during or after printing If print data is transmitted within 0 5 second during or after printing the printer will start next printing without tear off When data is received during printing the time of monitoring 0 5 second is not inserted The commands for this printer are mainly classified into the immediately execution commands starting with SOH and the sequentially execution commands starting with STX In the tear off function only the sequentially execution commands related to print processing contents are monitored but the immediately execution commands are not monitored Therefore even if the printer status or the remaining number of print sheets is read out by using the immediately execution commands during printing the tear off will be performed after printing On the other hand if the sequentially execution commands are used during printing or within 0 5 second after printing to transmit print related data the printer will start next printing without tear off For details see the Command Reference 6 5 5 Cut po
43. r 4 2 4 2 4 4 4 7 4 8 4 9 4 10 4 11 5 1 5 2 5 2 5 3 6 1 6 2 6 6 6 7 6 8 6 9 6 11 6 13 6 14 6 15 6 15 6 15 6 16 6 17 6 17 6 18 6 19 1 1 1 2 1 3 1 4 Chapter 1 Setup Confirmation of Carton Contents 1 2 Part Names and Functions 1 3 Connection to Power 1 7 Connection to a Computer 1 8 1 1 Confirmation of Carton Contents A CAUTION Be careful when moving or carrying the printer and when taking the printer out of the carton The printer may cause injury or property damage if dropped Be sure to grip the printer housing tightly when taking it out of the carton Do not grip the styro foam to the printer which may break causing the printer to drop Check that all the following accessories are included with the printer in the carton e Power cord 1 pc e Roll holder 1 pc e Roll guide 1 pc e Paper core 1 pc e User s manual this booklet 1 copy Note The empty carton and packing materials should be stored for future shipping of the printer Roll holder o Roll guide Paper core User s manual Printer 1 2 Part Names and Functions FRONT VIEW E Control panel The printer has two LED indicator lights and an LCD screen that displays printer messages 1 2 3 4 LEDs One LED is the power indicator and the other is the error indicator LCD Displays the current printer status configuration settings or an error mes
44. sage Control keys The Pause Feed and Stop keys are arranged from left to right and are used to facilitate printer operating For details see Chapter 2 Control Panel Cover hinges The cover hinges are used to hold the cover as far as you have opened it Hinge LCD LEDs Control keys INSIDE VIEW Cover Roll holder Paper holder Roll guide Ribbon holder Ribbon winder Offset verification window Open lever Names and functions of each part A CAUTION When opening the cover open it all the way 1 2 3 4 5 6 7 8 If only part way open the cover could slam shut possibly causing injury e Be careful of the edge of the cover when the cover is opened It may cause injury or property damage e Be careful of the edges of the plates so injury or property damage is possible Cover Opens to allow loading of the paper and ribbon Ribbon holder To attach the ribbon See Chapter 3 Paper and Ribbon Ribbon winder To wind the ribbon See Chapter 3 Paper and Ribbon Roll holder Holds the roll of paper Roll guide Guides the roll paper to be set on the roll holder The roll guide can be adjusted in accordance with the width of the paper Paper holder Holds the roll holder which is inserted in the paper core Open lever To swing the print head out of the way when loading the paper or cleaning the print head Offset verificatio
45. sition adjustments The cut position can be set with the fnnn of the system level commands When the tear off function is turned on the following initialization value is set in the printer Initialization value fnnn 733 73 3 mm The values higher or lower will increase or decrease the amount of feed in the tear off Onnnn Paper position setting Paper position sensor p fnnn Feed position setting Print head z gt fnnn lt Onnnn Tear bar E Onnnn Feed or back feed is not performed fnnn fnnn gt Onnnn Feed or back feed is performed Tear off K Initialization parameter values Initialization values for print or tear position are described below by each operating mode In Native ON Unit mm inch Feel Auto cutter Peeling Tear off or Print position 55 9 2 2 12 7 0 5 Onnnn form offset Tear position 55 9 2 2 86 3 68 5 73 5 12 7 fnnn feed offset 3 40 2 7 2 9 0 5 If values lower than the minimum value are set the initialization value will be set In Native OFF Unit mm inch bsa Auto cutter Peeling Tear off eet Print position 27 9 12 7 0 5 Onnnn form 1 1 offset Tear position 27 9 58 3 37 0 42 1 12 7 fnnn feed offset 1 1 2 3 1 46 1 66 0 5 If values lower than the minimum value are set the initialization value will be set 6 5 6 Whe
46. the data transmission request signal X ON 11H code and the data transmission stop request signal X OFF 13H code are output Requirements of output of X ON code When the power is switched to ON When the remaining buffer is 2K bytes or less the X OFF is output and the remaining buffer is 4K bytes or more Requirements of output of X OFF code When printer error occurs When the remaining buffer is 2K bytes or less Receive buffer 32K bytes V s gt 7 X ON code output X OFF code output Note Even if each code is ready for output the same code cannot be transmitted twice successively except when the power is turned on or the printer is reset from the control panel Fig Buffer in use 2 Ready Busy system see the figure This is a control system in which the DTR signal is output at Ready High Busy Low level Requirements of DTR High When the printer is on line When the remaining buffer is less than 2K bytes However when the remaining buffer of less than 2K bytes is detected the printer keeps a Low level until the remaining buffer is 4K bytes or more When printer alarms such as the printer switched to off line occur 6 2 5 Interface pin assignment Serial and parallel interface pin assignment tables are shown below E Serial interface pin assignment table Pin No Signal
47. tion Description Corrective actions Battery Battery dead Automatically returned after displaying the error for a certain time Change the lithium battery CR2032 Note Contact our service personnel to replace the battery If the battery runs down the realtime clock will stop and the contents of the memory switch will be lost ColdHead Low head temperature Automatically returned after displaying the error for a certain time Raise the temperature around the printer Print density becomes low and print quality becomes inferior when the head temperature is low Cold PCB Low PCB temperature Automatically returned after displaying the error for a certain time Raise the temperature around the printer Print density becomes low and print quality becomes inferior when the head temperature is low Head Err Abnormal head resistance value Check the contents and clear with the Stop key Replace the print head Print quality is affected at the section where the head resistance value is abnormal OverFlow Communication error receive buffer overrun Check the contents and clear with the Stop key Correct the communication control system or communication cable failure S I Err Communication error parity framing Check the contents and clear with the Stop key Correct the communication parameter or communication cable failure HostBusy T D Full Communica
48. tion error transmit buffer overflow Automatically returned if the computer receives data and the buffer becomes empty Pause Pause key pressed Press the Pause key once again to resume printing If the Stop key is pressed the stored printing contents will be lost and on line will turn on Pause Pause command reception communication control Same as above Indication Description Corrective actions OverHeat Head overheat Wait until the head temperature goes down Cooling When the temperature becomes low the remaining printing resumes Stop Stop key pressed Enters a pause after displaying the stop by the Stop key If the Pause key is pressed the printing will resume If the Stop key is pressed again the stored printing contents will be lost and on line will turn on Cancel Stop command Displays the stop by the stop command reception discards the stored printing contents and communication enters a pause control If the Pause key is pressed on line will turn on HeadOpen Mechanism head Close the mechanism head open PaperEnd Paper end no paper Install the paper left PaperErr Paper out paper Check the contents and clear with the Stop position can t be detected key Correct the faulty setting of the paper detection paper gap black line continuous paper Correct the faulty parameter for paper max length continuous paper Ad
49. tive type sensor sensitivity and LCD contrast 2 3 Normal Operating Mode When the power is turned on the printer enters normal operating mode The control keys function as follows m Pause key Temporarily pauses printing Pause is displayed on the LCD screen If pressed during printing printing will stop after the current label is printed Press the Pause key again to resume printing E Feed key Advance to the top of the next label When using continuous paper make sure the Sensor selection is set to ContinuP or a Paper error will result E Stop key With this key the operator can stop and cancel the current print job Pressing the Stop key during printing stops the printing immediately Pressing the Stop key again cancels the print job 2 4 Printer Setup Mode To enter the printer setup mode press and hold down the Pause then press the Feed key and release both keys The functions of the control keys are described below Changes to the printer configuration are stored in nonvolatile memory This guarantees that the printer configuration is maintained even after the power is turned off Functions Print mode selection peeling sensor ON OFF auto cutter ON OFF etc E Pause key Selects the mode E Feed key Selects the mode item E Stop key Saves the selection contents and returns the printer to the normal operating mode Mode item Indication Direct thermaiAhermal Direct TM Transfer aad tr
50. verFlow Lights Sounds long Communication error parity framing S I Err Lights Sounds long Communication error transmit buffer overflow HostBusy Blinks Sounds short T D Full 3 times Pause key pressed Pause Pause command reception remote control Pause Head overheat OverHeat Blinks Sounds short Cooling 3 times Stop key pressed Stop Sounds short 3 times Stop command reception remote control Cancel Mechanism head open HeadOpen Lights Sounds short 3 times Paper end no paper left PaperEnd Lights Sounds short 3 times Description Indication LED Buzzer Paper out paper position can t be detected PaperErr Lights Sounds short 3 times Error contents and sensor information repeatedly displayed M command Sets length for detection M CMND miss checking with system command M Maximum Max value of sensor Max V reading voltage Minimum Min value of sensor Min V reading voltage Ribbon end RibonOut Lights Sounds short 3 times PCB overheat OverHeat Lights Sounds short PCB or sensor abnormality 3 times Fan stop Fan stop Blinks Sounds short 3 times Option board abnormality OP Err Lights Sounds short 3 times Auto cutter abnormality such as poor Cut Err Lights Sounds short engagement 3 times ROM checksum error ROM Err Lights Sounds long RAM checksum error RAM Err Lights Sounds long 4 1 2 Error indications and corrective actions Indica

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