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HP OfficeJet 4650 All-in-One series

1. E NOTE The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages Fix Wi Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your Wi Fi Direct problem or learn how to configure Wi Fi Direct A NOTE The HP online troubleshooting wizards may not be available in all languages 86 Chapter9 Solve a problem ENWW Read general instructions in the Help for Wi Fi Direct troubleshooting 1 Check the printer to confirm that Wi Fi Direct is turned on a From the printer control panel touch m Wi Fi Direct b If Status is Off touch 7 Wi Fi Direct Settings and turn Wi Fi Direct on 2 From your wireless computer or mobile device turn on the Wi Fi connection and then search for and connect to the Wi Fi Direct name of your printer 3 Enterthe Wi Fi Direct password when prompted 4 Ifyou are using a mobile device make sure you have installed a compatible printing app For more information about mobile printing visit www hp com global us en eprint mobile printing apps html Printer hardware issues X TIP Run the HP Print and Scan Doctor to diagnose and automatically fix printing scanning and copying issues The application is only available in some languages The printer shuts down unexpectedly e Checkthe power and power connections e Makesurethe printer s power cord is connected firmly to a functioning power o
2. 1 From the printer control panel display touch Fax 2 Touch Send Now 3 Touch Phone Book 4 Touch Contacts or Group Contacts 5 Touch 7j Edit 6 Touch the name of the phone book contact or group contact you want to delete 7 Touch Delete 8 Touch Yes to confirm Change fax settings After completing the steps in the getting started guide that came with the printer use the following steps to change the initial settings or to configure other options for faxing Configure the fax header Set the answer mode Auto answer Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the dial type Set the redial options Set the fax speed Set the fax sound volume Configure the fax header The fax header prints your name and fax number on the top of every fax you send HP recommends that you set up the fax header by using the HP software provided with the printer You can also set up the fax header from the printer control panel as described here ET NOTE In some countries regions the fax header information is a legal requirement To set or change the fax header 1 2 3 4 5 From the printer control panel display touch Fax Touch Setup and then touch Preferences Touch Fax Header Enter your personal or company name and then touch Done Enter your fax number and then touch Done 38 Chapter5 Fax ENWW Set the answer mode Auto answe
3. If the printer is about to run out of paper allow the printer to run out of paper first and then add paper Do not load paper when the printer is printing Solve paper feed problems ENWW What kind of problem are you having Paper is not picked up from a tray o Make sure paper is loaded in the tray For more information see Load media on page 8 Fan the paper before loading Make sure the paper width guides are set to the correct markings in the tray for the paper size you are loading Also make sure the paper guides are snug but not tight against the stack o Make sure paper in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl Pages are skewing Make sure the paper loaded in the input tray is aligned to the paper width guides If needed pull out the input tray from the printer and reload the paper correctly making sure that the paper guides are aligned correctly o Load paper into the printer only when it is not printing Multiple pages are being picked up Make sure the paper width guides are set to the correct markings in the tray for the paper size you are loading Also make sure the paper width guides are snug but not tight against the stack Make sure the tray is not overloaded with paper o Use HP paper for optimum performance and efficiency Jams and paper feed issues 67 Ink cartridge issues Fix ink cartridge problems If an error occurs after
4. 2 EXT TINE o e 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 3 Telephone optional To set up the printer with a shared voice fax line 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer ET NOTE Youmight need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Do one ofthe following e Ifyou have a parallel type phone system remove the white plug from the port labeled 2 EXT on the back of the printer and then connect a phone to this port e l fyouhaveaserial type phone system you might plug your phone directly on top of the printer cable which has a wall plug attached to it 3 Now you need to decide how you want the printer to answer calls automatically or manually e If you set up the printer to answer calls automatically it answers all incoming calls and receives faxes The printer cannot distinguish between fax and
5. If you receive both voice calls and fax calls at the same phone number and you also have a computer modem and answering machine connected on this phone line set up the printer as described in this section 122 AppendixB Additional fax setup ENWW A NOTE Since your computer dial up modem shares the phone line with the printer you cannot use both your modem and the printer simultaneously For example you cannot use the printer for faxing while you are using your computer dial up modem to send an email or access the Internet e Shared voice fax line with computer dial up modem and answering machine e Shared voice fax line with computer DSL ADSL modem and answering machine Shared voice fax line with computer dial up modem and answering machine There are two different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports A NOTE If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 13 Example of a parallel splitter Figure B 14 Back view of the printer o 1 Telephon
6. i L0 9 09 9 0 ORHRERGUEICHSRHNOARDEG T2672 RIEERRERIT X BUE BW E D TOGEBIERIX 7198 H FL PNA IRE HEGB T 26572 UIERUPRI ER LRPABERPA X RPE ARM RoHS Wik ik WRGRRIBIRESS S EGRRUA T P AEBLAFMBRLARRS RF Restriction of hazardous substance Ukraine TexHi4HMM pernaweHr WOO o MeXeHHR BHKODMCTUHHR Hebeneunwx peuosBHH Ykpaina O nanmaren sipgnoaigae maoro Texieunora pernaieenry woo D HEEEHHA ERIKCIDHICTOIESEUN RENHA HEH peur s ENT poy TO emekrpanony ananas ansenposenpra nocrasosom Kobinery Misicrpas Ykpesa sin 2 rpyna 2008 Me 1057 Restriction of hazardous substance India Restriction of hazardous substances India This product complies with the India E waste Management and Handling Rule 2011 and prohibits lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule ENWW Environmental product stewardship program 95 China Energy Label for Printer Fax and Copier SEM FTE MMA MaRS fa Sc pte RUD fiim RDN INASAM RREA YXIIEDELRCRCPISIBE RURAR MRE RTA RSR PURER RIE RED FTAA REMI EER BESUS AR Kx GB21521 RAEM 1 HERS MR TREES S73 3 AP 1 RERED EURER RAVER ERE ERR SS TUI BORYHREKSE EA 8 888 230 P3 12 58 08 DDAB PF3OLED BERTI SE RI T 2 Rit 2 HERE I Wi BIT EDA o VE SUD ERECTA S RUBE REIR AR GB 21521
7. If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available Photo printing e HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP s highest quality photo paper for your best photos With HP Premium Plus Photo Paper you can print beautiful photos that are instant dry so you can share them right off the printer It is available in several sizes including A4 8 5 x 11 inches 216 x 279 mm 4x 6 inches 10 x 15 cm and 5 x 7 inches 13 x 18 cm and in two finishes glossy or soft gloss semi gloss Ideal for framing displaying or gifting your best photos and special photo projects HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability e HP Advanced Photo Paper This glossy photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inches 216 x 279 mm 4 x 6 inches 10 x 15 cm and 5 x 7 inches 13 x 18 cm It is acid free for longer lasting documents e HPEveryday Photo Paper Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy ha
8. and DNS address settings are configured you can change the printer IP address to a manual setting 1 From the Home screen touch iq Wireless and then touch Settings 2 Touch Advanced Settings 3 Touch IP Settings A message appears warning that changing the IP address removes the printer from the network ENWW Change network settings 59 4 Touch OK to continue 5 Automatic is selected by default To change the settings manually touch Manual and then enter the appropriate information for the following settings e IP Address e Subnet Mask e Default Gateway e DNS Address 6 Enter your changes and then touch Apply Advanced printer management tools for networked printers To view or change some settings you might need a password A NOTE You can open and use the embedded Web server without being connected to the Internet However some features are not available This section contains the following topics e Toolbox Windows e HP Utility OS X e Open the embedded Web server o About cookies Toolbox Windows The Toolbox provides maintenance information about the printer A NOTE The Toolbox can be installed from the HP Software CD if the computer meets the system requirements System requirements can be found in the Readme file which is available on the HP printer software CD provided with your printer To open the Toolbox 1 Depending on your operating system do one of the
9. check the rollers and wheels for torn pieces of paper that might remain inside the printer If you do not remove all the pieces of paper from the printer more paper jams are likely to occur 3 Close the document feeder cover pressing down firmly until it snaps into place 66 Chapter9 Solve a problem ENWW Learn how to avoid paper jams To help avoid paper jams follow these guidelines Remove printed papers from the output tray frequently Make sure that you are printing with paper that is not wrinkled folded or damaged Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Do not use paper that is too thick or too thin for the printer Make sure that the trays are loaded correctly and are not too full For more information see Load media on page 8 Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Adjust the paper width guides in the input tray to fit snugly against all paper Make sure the paper width guides do not bend the paper in the input tray Do not force paper too far inside the input tray If you are printing on both sides of a page do not print highly saturated images on light weight paper Use paper types that are recommended for the printer For more information see Paper basics on page 6
10. parallel phone systems 113 test fax 129 voice mail parallel phone systems 115 voice mail and computer modem parallel phone systems 126 skew troubleshoot print 67 software Webscan 24 statusicons 5 subscriber identification code 38 system requirements 90 T technical information copy specifications 91 environmental specifications 91 print specifications 91 scan specifications 91 system requirements 90 telephone line answer ring pattern 39 telephone wall jack fax 79 telephone fax from receive 32 send 29 tests fax dial tone failed 81 failed 78 fax line condition 81 fax phone cord type test failed 80 hardware failed 78 port connection failed 79 setup 129 telephone wall jack 79 tone dialing 40 trays clear paperjams 63 locating 3 paper width guides illustration 3 troubleshoot feeding 67 troubleshoot answering machines 85 fax 77 fax dial tone test failed 81 fax hardware test failed 78 fax line test failed 81 fax phone cord connection test failed 79 fax phone cord type test failed 80 fax tests 78 fax wall jack test failed 79 multiple pages are picked 67 paper not picked up from tray 67 paper feed problems 67 power 87 print 87 receive faxes 82 84 send faxes 82 85 skewed pages 67 two sided printing 16 U USB connection port locating 3 4 ENWW V voice mail set up with fax parallel phone systems 115 set up with fax and computer modem parallel phone systems 126 V
11. sendfaxes 28 printer software Windows about 60 opening 11 60 Index 131 pulse dialing 40 R radio interference regulatory information 103 rear access panel illustration 4 receive faxes auto answer mode 39 automatically 32 blocking numbers 35 forwarding 34 manually 32 rings to answer 39 troubleshoot 82 84 recycle ink cartridges 93 redial options setting 40 reduce fax 35 regulatory information 96 103 regulatory notices regulatory model identification number 97 reports confirmation fax 43 error fax 44 fax test failed 78 reprint faxes from memory 34 ringstoanswer 39 S save faxes in memory 33 scan from Webscan 24 scan specifications 91 scanner glass locating 3 send faxes basicfax 28 fromaphone 29 memory from 31 monitor dialing 30 31 troubleshoot 82 85 settings network 59 speed fax 41 volume fax 41 132 Index setup answering machine parallel phonesystems 121 answering machine and modem parallel phone systems 122 computer modem parallel phone systems 116 computer modem and answering machine parallel phone systems 122 computer modem and voice line parallel phone systems 118 computer modem and voice mail parallel phone systems 126 distinctive ringing 39 distinctive ringing parallel phone systems 112 DSL parallel phone systems 111 ISDN line parallel phone systems 112 PBX system parallel phone systems 112 separate fax line parallel phone systems 110 shared phone line
12. you can sometimes find them on the back or side of the wireless router If you cannot find the network name or the security password or cannot remember this information see the documentation provided with your computer or with the wireless router If you still cannot find this information contact your network administrator or the person who set up the wireless network Set up the printer on your wireless network Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication ENWW Set up the printer for wireless communication 55 A NOTE Before you proceed go through the list at Before you begin on page 55 1 From the printer control panel touch p Wireless 2 Touch Settings 3 Touch Wireless Setup Wizard 4 Follow the display instructions to complete the setup Change the connection type After you have installed the HP printer software and connected the printer to your computer you can use the software to change the connection type for example from a USB connection to a wireless connection To change from a USB connection to a wireless network Windows Before you proceed go through the list at Before you begin on page 55 1 Depending on your operating system do one of the following e Windows 8 1 Click the down arrow in lower left corner of the Start screen select the printer name and then click Utilities e Windows 8 Right click an empty area on the Start scre
13. All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name c Inthe printer software click Print Scan amp Fax and then click Maintain Your Printer to access the Printer Toolbox d Click Clean Ink Cartridges on the Device Services tab Follow the on screen instructions To clean the cartridges from the printer display a Load Letter or A4 unused plain white paper into the input tray b From the printer control panel display touch Tools c Touch Clean Cartridges and then follow the on screen instructions If cleaning the cartridges does not solve the problem contact HP support Go to www hp com support This website provides information and utilities that can help you correct many common printer problems If prompted select your country region and then click All HP Contacts for information on calling for technical support To improve print quality 0S X ENWW 1 2 3 Make sure you are using original HP cartridges Make sure you have selected the appropriate paper type and print quality in the Print dialog Check the estimated ink levels to determine if the cartridges are low on ink Consider replacing the print cartridges if they are low on ink Check the paper type For best print quality use high quality HP pa
14. Canada technical specifications ware met H doas no imply iha Industry Canada approved the equipment Users should ansura for their cwn primi that the electrical ground connections af the powar ulility telaphome lines infernal malollic wolar pipo system if praser are conmected lagethar This precaution might be parfiadary ieportant in rural areas Mote The REM Ringer Equivalence Mumbee assigned fo each terminal device ET provides an indication of the moximem number of ennmanals allowed to be connected fo a telephone inlerlaca Tha lorminalion on an inlarace might consist of ony combination of devices subject only amp tha requirement thot the sum of the Ringer Equivalence Mumbers of all the devices doss nof excagd 5 Tha REM for this product is 0 08 based on FOC Port 68 fest rasulis Notice to users of the German telephone network Hinwels f r Benutzer des deutschen Telefonnetzwerks Dieses HE Fax ist rur fnr dan Anschluss eines analogen Public Switchad Talaphona Mebwork FSTr4 godochi Schligfian Sia den TAE M Teldoretackes der im Ligharumdung dos HP Al ir Cine anthallun ist an die Wondsteckdose TAE 6 Coda N an Dieses HP Fax kann ob ainzelnas Gartil und oder in Verbindung mil serigllam Anschluss mil andaran zugelazs enon Endgartten warwendal werdan Regulatory information for wireless products ENWW This section contains the following regulatory information pertaining to wireless products Exposure to radio frequency radi
15. Webscan is a feature of the embedded web server that lets you scan photos and documents from your printer to your computer using a web browser This feature is available even if you did not install the printer software on your computer E NOTE By default Webscan is off You can enable this feature from the EWS If you are unable to open Webscan in the EWS your network administrator might have turned it off For more information contact your network administrator or the person who set up your network To enable Webscan 1 Open the embedded web server For more information see Open the embedded Web server on page 61 2 Clickthe Settings tab 3 Inthe Security section click Administrator Settings 24 Chapter4 Copy and scan ENWW 4 5 Select Webscan to enable Webscan Click Apply and then click OK To scan using Webscan Webscan offers basic scan options For additional scan options or functionality scan from the HP printer software 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass 2 Open the embedded web server For more information see Open the embedded Web server on page 61 3 Clickthe Scan tab 4 Click Webscan in the left pane change any settings and then click Start Scan Change scan settings Windows ENWW You can modify any of the scan settings either for a singular use or save the ch
16. You must either accept or cancel any changes on this pane to return to the detailed settings pane When you have finished changing settings do one of the following e Click Scan You are prompted to save or reject the changes to the shortcut after the scan is finished e Clickthe save icon to the right of the shortcut and then click Scan Scan 25 Go online to learn more about using the HP Scan software Learn how to customize scan settings such as image file type scan resolution and contrast levels scan to network folders and cloud drives preview and adjust images before scanning Create a new scan shortcut Windows You can create your own scan shortcut to make scanning easier For example you might want to regularly scan and save photos in PNG format rather than JPEG 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass Double click the printer icon on the desktop or do one of the following to open the printer software e Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select t
17. a cartridge is installed or if a message indicates a cartridge problem try removing the ink cartridges verifying the protective piece of plastic tape has been removed from each ink cartridge and then reinserting the ink cartridges If this does not work clean the cartridge contacts If the problem is still not resolved replace the ink cartridges For information about replacing ink cartridges see Replace the cartridges on page 51 To clean cartridge contacts A CAUTION The cleaning procedure should take only a few minutes Make sure that the ink cartridges are reinstalled in the product as soon as possible It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes This could result in damage to the ink cartridges 1 Check that power is on 2 Openthe cartridge access door 3 Remove the cartridge indicated in the error message 4 Holdthe ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge The electrical contacts are the small gold colored dots on the ink cartridge Feature Description 1 Electrical contacts 5 Wipe only the contacts with a damp lint free cloth A CAUTION Be careful to touch only the contacts and do not smear any of the ink or other debris elsewhere on the cartridge 6 Onthe inside of the printer locate the contacts in the print carriage The contacts look like a set of gold colored bumps
18. able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 110 AppendixB Additional fax setup ENWW 3 Optional Change the Rings to Answer setting to the lowest setting two rings 4 Runa fax test When the phone rings the printer answers automatically after the number of rings you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax Case B Set up the printer with DSL If you have a DSL service through your telephone company and do not connect any equipment to the printer use the instructions in this section to connect a DSL filter between the telephone wall jack and the printer The DSL filter removes the digital signal that can interfere with the printer so the printer can communicate correctly with the phone line DSL might be called ADSL in your country region A NOTE If you have a DSL line and you do not connect the DSL filter you cannot send and receive faxes with the printer Figure B 2 Back view of the printer o 1 Telephone wall jack 2 DSL or ADSL filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up
19. and then touch Preferences 3 Touch Dial Type 4 Touch to select Tone or Pulse Set the redial options If the printer was unable to send a fax because the receiving fax machine did not answer or was busy the printer attempts to redial based on the settings for the redial options Use the following procedure to turn the options on or off e Busy redial If this option is turned on the printer redials automatically if it receives a busy signal The default is On e Noanswer redial If this option is turned on the printer redials automatically if the receiving fax machine does not answer The default is Off e Connection problem redial f this option is turned on the printer redials automatically if there has been a problem connecting with the receiving fax machine Connection problem redial works only for sending faxes from memory The default is On 40 Chapter5 Fax ENWW To set the redial options 1 From the printer control panel display touch Fax 2 Touch Setup and then touch Preferences 3 Touch Auto Redial 4 Touch Busy Redial or No Answer Redial or Connection Problem Redial Set the fax speed You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes If you use one of the following setting the fax speed to a slower speed might be required An Internet phone service e APBX private branch exchange system e Faxon Voice over Intern
20. and you also have an answering machine that answers voice calls at this phone number set up the printer as described in this section Figure B 12 Back view of the printer 1 Telephone wall jack ENWW Set up faxing parallel phone systems 121 Use the phone cord provided to connect to the 1 LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region Answering machine Telephone optional To set up the printer with a shared voice fax line with answering machine 1 2 3 8 Remove the white plug from the port labeled 2 EXT on the back of the printer Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the printer d NOTE f you do not connect your answering machine directly to the printer fax tones from a sending fax machine might be recorded on your answering machine and you might not receive faxes with the printer Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special p
21. any other device on your network including the printer Learn more about configuring your network and the printer for wireless printing Click here to go online for more information Learn how to find your network security settings Click here to go online for more information Learn about the Print and Scan Doctor Windows only and other troubleshooting tips Click here to go online for more information Learn how to change from a USB to wireless connection Click here to go online for more information Learn how to work with your firewall and anti virus programs during printer setup Click here to go online for more information Chapter 8 Connect Your Printer ENWW 9 Solvea problem This section contains the following topics e Jams and paper feed issues e Inkcartridge issues e Printing issues e Copy issues e Scan issues e Fax issues e Network and connection issues e Printer hardware issues e HP support Jams and paper feed issues What do you want to do Clear a paper jam Solve paper jam Use an HP online troubleshooting wizard issues Instructions for clearing the jam in the printer or in the automatic document feeder and resolving issues with paper or the paper feed A NOTE The HP online troubleshooting wizards may not be available in all languages Read general instructions in the Help for clearing paper jams Paper jams can occur in several locations inside the printe
22. do not use the supplied phone cord to connect from the telephone wall jack to the printer you might not be able to send or receive faxes After you plug in the phone cord that came with the printer run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the printer directly to the telephone wall jack The Dial Tone Detection test failed Other equipment which uses the same phone line as the printer might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again If the Dial Tone Detection Test passes without the other equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line Make sure you have correctly connected the printer to the telephone wall jack Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the pr
23. following e Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name 2 Click Print Scan amp Fax 3 Click Maintain Your Printer 60 Chapter8 Connect Your Printer ENWW HP Utility OS X HP Utility contains tools to configure print settings calibrate the printer order supplies online and find website support information A NOTE The features available in HP Utility vary depending on the selected printer Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until the print quality becomes unacceptable Double click HP Utility in the Hewlett Packard folder in the Applications folder at the top level of the hard disk Open the embedded Web server You can access the embedded Web server via either the network or Wi Fi Direct To open the embedded Web server via network A NOTE The printer must be on a network and must have an IP address The IP address fo
24. following a From the printer control panel display touch Fax touch Send and Receive and then touch Receive Now b Afterthe printer begins to receive the fax you can hang up the phone or remain on the line The phone line is silent during fax transmission Set up backup fax Depending on your preference and security requirements you can set up the printer to store all the faxes it receives only the faxes it receives while the printer is in an error condition or none of the faxes it receives To set backup fax from the printer control panel 1 2 3 4 5 ENWW From the printer control panel display touch Fax Touch Setup Touch Preferences Touch Backup Fax Reception Touch the required setting On The default setting When Backup fax is On the printer stores all received faxes in memory This enables you to reprint up to 30 of the most recently printed faxes if they are still saved in memory NOTE When printer memory is low it overwrites the oldest printed faxes as it receives new faxes If the memory becomes full of unprinted faxes the printer stops answering incoming fax calls NOTE If you receive a fax that is too large such as a very detailed color photo it might not be stored in memory due to memory limitations On Error Only Causes the printer to store faxes in memory only if an error condition exists that prevents the printer from printing the faxes for example if the printer runs out
25. for ePrint Before you can use ePrint make sure that e Theprinter is connected to an active network providing Internet access e WebServices is turned on If not you will be prompted to turn it on To ePrint a document from anywhere 1 Enable Web Services a Fromthe Home screen touch the D ePrint icon b Accept the Terms of Use and then follow the onscreen instructions to enable Web Services c Printthe ePrint information page and then follow the instructions on the page to sign up for an ePrint account 2 Find your ePrint email address a Touch wal ePrint on the Home screen b Touch Web Services Settings c In the Web Services Settings menu touch Display Email Address 3 Email your document to the printer for printing a Create anew email and attach the document to print b Send the email to the printer email address The printer prints the attached document 48 Chapter6 Use WebServices ENWW A NOTE The ePrint server does not accept email print jobs if there are multiple email addresses included in the To or Cc fields Only enter the HP ePrint email address in the To field Do not enter any additional email addresses in the other fields A NOTE The email is printed once it is received As with any email there is no guarantee when or whether it is received You can check the print status on HP Connected www hpconnected com z NOTE Documents printed with ePrint may appea
26. how to share your photos online and order prints Click here to go online for more information e Learnabout apps for printing recipes coupons and other content from the web simply and easily Click here to go online for more information ENWW UseHP Printables 49 Work with cartridges o Check the estimated ink levels o Replace the cartridges e Orderink supplies e Usesingle cartridge mode e Cartridge warranty information e Tipsfor working with cartridges Check the estimated ink levels To check the estimated ink levels from the printer control panel A Fromthe Home screen touch the Ink icon to display the estimated ink levels To check the ink levels from the printer software Windows 1 Open the HP printer software 2 In the printer software click Estimated Ink Levels To check the ink levels from HP Utility 50 1 Open HP Utility HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk 2 Select the HP OfficeJet 4650 series from the list of devices at the left of the window 3 Click Supplies Status The estimated ink levels appear 4 Click All Settings to return to the Information and Support pane A NOTE Ifyou have installed a refilled or remanufactured cartridge or a cartridge that has been used in another printer the ink level indicator might be inaccurate or unavailable A NOTE Ink level warning
27. html This section contains the following topics Eco Tips Eco Tips Paper use Plastics Material safety data sheets HP inkjet supplies recycling program Power consumption Disposal of waste equipment by users Chemical substances Battery disposal in Taiwan Battery notice for Brazil California Perchlorate Material Notice EPEAT European Union Commission Regulation 1275 2008 The Table of Hazardous Substances Elements and their Content China Restriction of hazardous substance Ukraine Restriction of hazardous substance India China Energy Label for Printer Fax and Copier HP is committed to helping customers reduce their environmental footprint Please visit the HP Environmental Programs and Initiatives website for more information on HP s environmental initiatives www hp com hpinfo globalcitizenship environment Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 92 AppendixA Technical information ENWW Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds HP inkjet supplies recycling program HP is committed to protecting the environment The HP In
28. number on the printer A The cartridge number is located inside the cartridge access door Locate the cartridge number in the printer software 1 Depending on your operating system do one of the following to open the printer software 52 Chapter 7 Work with cartridges ENWW e Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name 2 Inthe printer software click Shop and then click Shop For Supplies Online The correct cartridge number appears when you use this link To find the print cartridge reorder numbers 1 Open HP Utility A NOTE HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk 2 Click Supplies Info The print cartridge ordering numbers appear 3 Click All Settings to return to the Information and Support pane To order original HP supplies for the HP OfficeJet 4650 series go to www hp com buy supplies If prompted choose your country region and then follow the prompts to find the right cartridges for your printer A NOTE Ordering ink cartridges online is not support
29. or office 3 Connectthe DSL filter to the parallel splitter 4 Connectthe DSL modem to the parallel splitter 5 Connect the parallel splitter to the wall jack 6 Runafaxtest When the phone rings the printer automatically answers after the number of rings you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case H Shared voice fax line with computer modem There are two different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports A NOTE If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back e Shared voice fax with computer dial up modem e Shared voice fax with computer DSL ADSL modem Shared voice fax with computer dial up modem If you use your phone line for both fax and telephone calls use these instructions to set up your fax There are two different w
30. patterns If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number the printer might answer both voice calls and fax calls or it might not answer at all X TIP You can also use the Ring Pattern Detection feature in the printer s control panel to set distinctive ring With this feature the printer recognizes and records the ring pattern of an incoming call and based on this call automatically determines the distinctive ring pattern assigned by your telephone company to fax calls For more information see Change the answer ring pattern for distinctive ring on page 39 4 Optional Change the Rings to Answer setting to the lowest setting two rings 5 Runa fax test The printer automatically answers incoming calls that have the ring pattern you selected Distinctive Ring setting after the number of rings you selected Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case E Shared voice fax line If you receive both voice calls and fax calls at the same phone number and you have no other office equipment or voice mail on this phone line set up the printer as described in this section ENWW Set up faxing parallel phone systems 113 Figure B 4 Back view of the printer
31. pauses or other required numbers such as an area code an access code 9 for numbers outside a PBX system usually a 9 or 0 or a long distance prefix Touch Done Set up and change group phone book contacts You can store groups of fax numbers as group phone book contacts To set up group phone book contacts ET NOTE Before you can create a group phone book contact you must have already created at least one phone book contact 1 2 3 From the printer control panel display touch Fax Touch Send Now Touch Phone Book Touch Group Contacts Touch Plus Sign to add a group Touch Name and then type the name of the group and then touch Done Touch Number select the phone book contacts you want to include in this group and then touch Select Touch Create To change group phone book contacts ENWW 1 2 3 oes mS From the printer control panel display touch Fax Touch Send Now Touch Phone Book Touch Group Contacts Touch 7j Edit to edit a group Touch the group phone book contact that you want to edit Touch Name and then edit the name of the group phone book contact and then touch Done Touch Number Deselect the phone book contacts you want to delete from this group or touch Plus Sign to add a contact to the group Touch Done Set up phone book contacts 37 Delete phone book contacts You can delete phone book contacts or group phone book contacts
32. repeat the instructions from step 1 to set up Web Services Set up Web Services 47 ET NOTE If prompted for proxy settings and if your network uses proxy settings follow the on screen instructions to set up a proxy server If you do not have the details contact your network administrator or the person who set up the network 6 When the printer is connected to the server the printer prints an information page Follow the instructions on the information page to finish the setup Print with HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint enabled printer anywhere you can send an email Just send your documents and photos to the email address assigned to your printer when you enable Web Services No additional drivers or software are needed e Your printer needs to have a wireless network connection to the Internet You will not be able to use HP ePrint via a USB connection to a computer e Attachments might print differently from the way they appear in the software program that created them depending on the original fonts and layout options used e Free product updates are provided with HP ePrint Some updates might be required to enable certain functionality Once you have signed up for an account on HP Connected www hpconnected com you can sign in to view your ePrint job status manage your ePrint printer queue control who can use your printer s ePrint email address to print and get help
33. service need to be connected to additional DSL filters to avoid noise when making voice calls 2 Using the phone cord supplied in the box with the printers connect one end to the DSL filter then connect the other end to the port labeled 1 LINE on the back of the printer 94 E NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL filter to the back of the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Ifyou have a parallel type phone system remove the white plug from the port labeled 2 EXT on the back of the printer and then connect a phone to this port 4 Connect the DSL filter to the parallel splitter 5 Connect the DSL modem to the parallel splitter 6 Connect the parallel splitter to the wall jack 7 Runa fax test When the phone rings the printer automatically answers after the number of rings you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case I Shared voice fax line with answering machine If you receive both voice calls and fax calls at the same phone number
34. system do one of the following e Windows 8 1 and Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes b Make sure the correct printer is set as the default printer The default printer has a check mark in a black or green circle next to it c Ifthe wrong printer is set as the default printer right click the correct printer and select Set as Default Printer d Try using your printer again 5 Restart the print spooler Torestart the print spooler a Depending upon your operating system do one of the following Windows 8 1 and Windows 8 i Point to or tap the upper right corner of the screen to open the Charms bar and then click the Settings icon ii Click or tap Control Panel and then click or tap System and Security iii Click or tap Administrative Tools and then double click or double tap Services iv Right click or touch and hold Print Spooler and then click Properties v On the General tab next to Startup type make sure that Automatic is selected vi Ifthe service is not already running under Service status click
35. the HP Connected website o Remove Web Services e Tipsforusing Web Services What are Web Services ePrint e HPePrintis a free service from HP that allows you to print to your HP ePrint enabled printer anytime from any location It s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer No special drivers or software are needed If you can send an email you can print from anywhere using ePrint Once you have signed up for an account on HP Connected www hpconnected com you can sign in to view your ePrint job status manage your ePrint printer queue control who can use your printer s ePrint email address to print and get help for ePrint HP Printables e HPPrintables allow you to easily locate and print preformatted web content directly from your printer You can also scan and store your documents digitally on the Web HP Printables provide a wide range of content from store coupons to family activities news travel sports cooking photos and many more You can even view and print your online images from popular photo sites Certain HP Printables also allow you to schedule the delivery of app content to your printer Preformatted content designed specifically for your printer means no cut off text and pictures and no extra pages with only one line of text On some printers you can also choose paper and print quality settings on the print
36. the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name c Inthe printer software click Print Scan amp Fax and then click Maintain Your Printer to access the printer toolbox d Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page Review the blue magenta yellow and black boxes on the diagnostics page If you are seeing streaks in the color and black boxes or no ink in portions of the boxes then automatically clean the cartridges To print a diagnostics page from the printer display a Loadletter or A4 unused plain white paper into the paper tray b From the printer control panel touch Tools c Touch Print Quality Report 7 Clean the ink cartridges automatically if the diagnostic page shows steaks or missing portions of the color and black boxes 74 Chapter9 Solvea problem ENWW To clean the cartridges from the printer software a Load letter or A4 unused plain white paper into the paper tray b Depending on your operating system do one of the following to open the printer software e Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click
37. the individual PSTNs provided in different countries regions the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance Australia wired fax statement In Australia the HP device must be comnectad to Telecommunication latwork throegh a line cord which meets the requirements of the Technical Standard AS ACIE 5008 ENWW Regulatory information 101 Notice to users of the U S telephone network FCC requirements Notice to users of the ME a network FOC name is epee cla kan cnn a Pe ER as product idonti er in ho foot US A ALAECHEHETIDOCK E ceussicd His member mar me bs prike in kn tho telephones company Agpheobls consector jock Universal Service Order Codes USOC far the Equipment ioc RHIC ee ae ar lapses seed i lt ix deni fo be ponnccied ie o lak ahaa Solem Loa aig ems m rexponan i an i coll h mat beat n oll areas the sum of Eha should mot eaccod free 50 Ta be corto of tho c deica that moy bo connected too ling on detorined by tho tool REF contact eho bool compony Far products oppreved afer July 23 2001 the REM for hi peodect ix part of tho product docimal paint c 00 i2 a REM of 0 0 adana that fomporory discontinemnce of acri mop bc required But if odeonce notice an t practical right to file a complent with the POC if you bolion iti mocomery cempamy may
38. the printer name and then click Utilities e Windows8 Right click an empty area on the Start screen click All Apps on the app bar select the printer name and then click Utilities e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder of your printer In the Scan section select Manage Scan to Computer Click Enable To enable the scan to a computer feature 0S X The scan to a computer feature is enabled by default from the factory Follow these instructions if the feature has been disabled and you wish to enable it again 1 2 3 Open HP Utility Under Scan Settings click Scan to Computer Ensure that Enable Scan to Computer is selected To scan an original from the printer control panel 1 2 3 4 5 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass Touch Scan Touch a computer that you want to scan to Choose the type of scan you want Touch OK To scan a document or photo to a file Windows 1 2 ENWW Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass Double click the printer icon on the desktop or do one of the following to open the printer software Scan 23 e Windows 8 1 Click the down arrow in lower left corner of the S
39. then select Preferences Select your language and then region from the options provided The correct language and country region settings ensure that the printer will have the appropriate default paper size settings Print photos Make sure photo paper is loaded into the photo tray To print a photo from the printer software Windows 1 From your software select Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options e Onthe Layout tab select Portrait or Landscape orientation e Onthe Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area e Click Advancedto select the appropriate paper size from the Paper Size drop down list 5 Click OK to return to the Properties dialog box 6 Click OK and then click Print or OK in the Print dialog box To print a photo from the computer 0S X 1 From the File menu in your software choose Print 2 Make sure your printer is selected 3 Set the print options If you do not see options on the Print dialog click Show Details A NOTE The following options are available for a USB connected printer Locations for the options can vary
40. to the printer If the recipient answers the telephone inform the recipient that they should receive the fax on their fax machine after they hear fax tones If a fax machine answers the call you will hear fax tones from the receiving fax machine From the printer control panel display touch Fax Touch Send Fax When you are ready to send the fax touch Black or Color The telephone is silent while the fax is transmitting If you want to speak to the recipient after remain on the line until the transmission is complete If you were finished talking to the recipient you can hang up the telephone as soon as the fax begins transmitting Send a fax using monitor dialing When you send a fax using monitor dialing you can hear the dial tones telephone prompts or other sounds through the speakers on the printer This enables you to respond to prompts while dialing as well as control the pace of your dialing TIP If you are using a calling card and do not enter your PIN fast enough the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service If this is the case you can create a phone book contact to store the PIN for your calling card For more information see Set up phone book contacts on page 36 A NOTE Make sure the volume is turned on to hear a dial tone To send a fax using monitor dialing from the printer control panel 1 d EN in Load the original p
41. uq ake sini ur i mate ptt adul pt n rien ia vati en rn nicer is imt inicr pud iis me mese or ere iain te encre in nung hernia de phone sce the telephone compeny may request set yeu disconnect he nqzipmere ontl Be problem is reached Comnociion to porty line mrico is gubject to stato tori Contest tho sac public usility commision a kaa mu Sese Lap beer pee ee mE AST al this equipmont doca not dabk your clan equipment fone abaa eda will daeblz akra equipment comuk zr telephone company cr a pint WHEN PROGRAMMING EMERGENCY NUMBERS ANDTOR MAKING TEST CALLS TO EMERGENCY PUBER equipment The Telephone Conmemer Protection Act of 1001 makes 8 unlewtel for ony poron io wa a competor or ether clectronic dove inceding FAX marhincm to snd ony mcusagn contain im a magin of tho fep or batom of cock fronemified poge or an tho fit poge of the romani son fhe doto and Emc it i2 sent and an ikentihicotion of the businces or other cnsty er othor individual sending the memage and the tclophenc mumber of tho sending machina ar auch businces other oniy k order te progrom thas information into your FAM machino you should completo tho sopa described in ho twos 102 AppendixA Technical information ENWW Notice to users of the Canadian telephone network More VFottention des utllizateurs du r asequ t elephonique conodlen NMotlce to users of the Canadian telephone network Cel apparel est conforme aux sp c icnlions techniques des dquipements da
42. using AirPrint and about which HP products are compatible with AirPrint go to www hp com go mobileprinting e Load paper that matches the paper settings of the printer Print using the maximum dpi Use maximum dots per inch dpi mode to print high quality sharp images on photo paper Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space To print in maximum dpi mode Windows 1 From your software select Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences Click the Paper Quality tab From the Media drop down list select the appropriate paper type and print quality Click the Advanced button In the Printer Features area select Yes from the Print in Max DPI drop down list Select the appropriate paper size from the Paper Size drop down list S O SK OY UT cm Click OK to close the advanced options 10 Confirm Orientation on the Layout tab and then click OK to print To print using maximum dpi OS X 1 From the File menu in your software choose Print 2 Make sure your printer is selected 3 Set the print options If you do not see options on the Print dialog click Show Details ET NOTE Thefollowing options are available for a USB connected printer
43. voice calls in this case if you suspect the call is a voice call you need to answer it before the printer answers the call To set up the printer to answer calls automatically turn on the Auto Answer setting e Ifyou setup the printer to answer faxes manually you must be available to respond in person to incoming fax calls or the printer cannot receive faxes To set up the printer to answer calls manually turn off the Auto Answer setting 4 Runa fax test If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine you need to answer the fax call manually 114 Appendix B Additional fax setup ENWW If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case F Shared voice fax line with voice mail If you receive both voice calls and fax calls at the same phone number and you also subscribe to a voice mail service through your telephone company set up the printer as described in this section 33 ET NOTE Youcannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxin
44. 11 EN 62479 2010 Telecom EN 300 328 v1 8 1 EN 301 489 1 v1 9 2 EN 301 489 17 v2 2 1 IEC 62311 2007 EN 62311 2008 Energy Use Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Operational Mode OM Test Procedure EN 50564 2011 IEC 62301 2011 RoHS EN 50581 2012 The product herewith complies with the requirements of the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the R amp TTE Directive 1999 5 EC the Ecodesign Directive 2009 125 EC the RoHS Directive 2011 65 EU and carries the CE marking accordingly This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Additional Information 1 This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers October 2014 San Diego CA Local contact for regulatory topics only EU Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen U S Hewlett Packard 3000 Hanover St Palo Alto CA 94304 U S A 650 857 1501 www hp eu certificates 100 AppendixA Technical information ENWW Europe
45. 12 line condition test failed 81 log clear 44 log print 44 manualreceive 32 modem and answering machine shared with parallel phone systems 122 modem and voice line shared with parallel phone systems 118 modem and voice mail shared with parallel phone systems 126 modem shared with parallel phone systems 116 monitor dialing 30 31 PBX system set up parallel phone systems 112 phone cord connection test failed 79 phone cord type test failed 80 print last transaction details 44 ENWW receive 32 receive troubleshoot redialoptions 40 reduction 35 reports 42 reprint 34 rings toanswer 39 send 28 send troubleshoot 82 85 separate line setup parallel phonesystems 110 settings change 38 shared phone line setup parallel phonesystems 113 soundvolume 41 speed 41 test failed 78 testsetup 129 troubleshoot 77 voice mail set up parallel phone systems 115 wall jack test failed 79 Faxscreen 5 forwarding faxes 34 82 84 G glass scanner locating 3 H hardware fax setup test 78 header fax 38 Help button 5 HP Utility OS X opening 61 I ink cartridges 4 Internet Protocol fax using 42 IPsettings 59 ISDN line set up with fax parallel phonesystems 112 J jams clear 63 paper to avoid 8 junk fax mode 35 ENWW L lights control panel 4 line condition test fax 81 log fax print 44 M manual faxing receive 32 send 29 30 media duplexing 16 memory reprint fa
46. 126 confirmation reports fax 43 connectors locating 4 control panel buttons 4 features 4 130 Index lights 4 status icons 5 copy specifications 91 correct port test fax 79 customer support warranty 89 D dial tone test failure 81 dial type setting 40 dial up modem shared with fax parallel phone systems 116 shared with fax and answering machine parallel phone systems 122 shared with fax and voice line parallel phone systems 118 shared with fax and voice mail parallel phone systems 126 distinctive ringing change 39 parallel phonesystems 112 double sided printing 16 DSL fax setup with parallel phonesystems 111 E ECM See error correction mode embedded web server Webscan 24 environment Environmental product stewardship program 92 environmental specifications 91 error correction mode 32 error reports fax 44 F fax answer mode 39 answering machine and modem shared with parallel phone systems 122 answering machine troubleshoot 85 answering machine set up parallel phone systems 121 auto answer 39 backupfax 33 blocking numbers 35 confirmation reports 43 dial tone test failed 81 dial type setting 40 distinctive ringing setup parallel phone systems 112 distinctive ringing change pattern 39 DSL set up parallel phone systems 111 error correction mode 32 errorreports 44 forwarding 34 header 38 Internet Protocol over 42 ISDN line set up parallel phone systems 1
47. GY HP OfficeJet 4650 All in One series Table of contents WM HOW gne 1 2 Get started eC staseeseeseccdecccecd E E scessouuesstucedsuddees seeusvessuouwsscadders 2 P quid C 2 Printer ANUS ccieccsacvczceecescecaccascesstcececessaesuzccecacecauceccectsacsaeececscssazcsceeas aE aE aa aaa AEE 3 Control panel and status lights 2 0 eee eseeecesecseeecesececeseeseeeceseescesceseescesceseeaceaseseescesaeaesaceacsaeseseaeeacenceaeeeeeaes 4 Paper DASICS aeann a aA a tes Ie RR irse eaa ser a AE A EE A ESRR 6 boad AMG elie Pm 8 Load original csser a aa aa a ad aeai a ea aa e Ra ERER 10 Open the HP printer software Windows cccccssesscssssesscssssessssessessssesecsessesscssssessesenseseseesseseseasecenseaeeeeeeases 11 SIT TR nglola annee EE E EEE E EEE T E E E E EE 12 UATE GO REISEN S 12 3 Print os saicscs vasa vavausccacecsscsnesescecsessoceseusdevsccccesesassvesessussessessesdasadecaucessstesossusiensssncssedeus Geuneseseccadusanss ssp REE 14 PHINE documents sssi ETE m 14 iare et e 15 Print Quick ELITS 3 eei a tr iie i i tiec desde invece ei I RE tote UNE 16 Print on both sides duplexing scsssssssssscsssssssesssssssssscscscsescsesesesesesessscsesesesssssssesesesssaseesesescesecseaeaesesescaesess 16 Print from your mobile device ceccesssscssceesssessceessessesesseseseseseesesssesceseeseeaeesses
48. ISDN systems allow you to configure the ports for specific phone equipment For example you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes If you have problems when connected to the fax phone port of your ISDN converter try using the port designated for multiple purposes it might be labeled multi combi or something similar e Ifyou are using a PBX phone system set the call waiting tone to off ET NOTE Many digital PBX systems include a call waiting tone that is set to on by default The call waiting tone interferes with any fax transmission and you cannot send or receive faxes with the printer Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call waiting tone e fyouareusing a PBX phone system dial the number for an outside line before dialing the fax number e Make sure you use the supplied cord to connect from the telephone wall jack to the printer If you do not you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If the supplied phone cord is too short you can purchase a coupler from your local electronics store and extend it You might need to connect the supplied phone cord to the adapter provided for your country region If you encounter problems setting up the printer with optional equipment contact your local service p
49. Locations for the options can vary from one application to another a Choosethe appropriate paper size in the Paper Size pop up menu Ed NOTE If you change the Paper Size ensure that you have loaded the correct paper and set the paper size on the printer control panel to match b Fromthe pop up menu choose Paper Type Quality and then choose the following settings 18 Chapter3 Print ENWW 4 e Paper Type The appropriate paper type e Quality Maximum dpi Select any other print settings that you want and then click Print Tips for print success Use the following tips to print successfully Tips for ink and paper Use original HP cartridges Original HP cartridges are designed for and tested with HP printers to help you produce great results time after time Make sure the cartridges have sufficient ink To view the estimated ink levels touch amp Ink from the Home screen To learn more tips about working with cartridges see Tips for working with cartridges on page 54 for more information Load a stack of paper not just one page Use clean and flat paper of the same size Make sure only one type of paper is loaded at a time Adjust the paper width guides in the paper tray to fit snugly against all paper Make sure the paper width guides do not bend the paper in the paper tray Set the print quality and paper size settings according to the type and size of paper loaded in the paper tray Learn h
50. P 63 Jams and paper feed issues ccccscessessesssesecssesseessessecsscseessseseesseessecssenseseeceseseesseeseesseeseeseneesseaseeseesseesseensees 63 Ink cartridge issties eoi e e ee EE eg ones dul ee nasse sbaesus bk e tese atio RR S REESE 68 Printing ISSUES oein anin 69 COPY ISSOS oia 77 S ee aei E A E A AA EE E O EEE EEE EE EEE 77 Fax ISSUCS E EE E E E EE A E 77 Network and connection issues eeeeeecesseeceeceseeecescescescesceecueesncuacsseeecusceaceseescescesceaceseeseeeeceaeeeceaeeaeeeeteeeeee 86 Printer hardware iSSUes ceste entrer en enean ravra nane tira seeoctieasorettenevcusdesatenesessecencd rb een ea eene En aidaa 87 nz ppl 88 AppendpcA TechnicalinformatlOn 5c co reo oer e oae e ee Eoo e e ven EVER eoe e ree sone sS oes setas be Ves Ue ue enu He cora ren vs ore E PEE URN KE UNO E 90 Hewlett Packard Company notices eese eese esee eeeee eene nennen sensns ntn sn stans sesta setas tesis stes essa snis 90 ErIsuehIe 90 Environmental product Stewardship program eese sese eee eese ee nennen nennen nnns nen tese tese nns nein inns 92 ENWW Regulatory information ordre hei uen cea tuve arua ceca d
51. P printer software depending on your operating system do one of the following ENWW Open the HP printer software Windows 11 e Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name Sleep mode e Power usage is reduced while in the Sleep mode e After initial setup of printer the printer enters the Sleep mode after five minutes of inactivity e Thetimeto the Sleep mode can be changed from the control panel To set the Sleep mode time 1 From the Home screen touch i Setup Ef NOTE If you do not see the Home screen press the Home button 2 Touch Power Handling 3 Touch Sleep 4 Touch After 5 minutes or After 10 minutes or After 15 minutes Quiet Mode Quiet Mode slows down printing to reduce overall noise without affecting print quality Quiet Mode only works for printing with Normal print quality on plain paper To reduce printing noise turn on Quiet Mode To print at normal speed turn Quiet Mode off Quiet mode is off by default A NOTE In Quiet Mode if you print on plain paper with the Draft or Best print quality or if you print
52. Try removing the splitter and connecting the printer directly to the telephone wall jack After you resolve any problems found run the fax test again to make sure it passes and the printer is ready for faxing If the Fax Hardware Test continues to fail and you experience problems faxing contact HP support Go to www hp com support This website provides information and utilities that can help you correct many common printer problems If prompted select your country region and then click All HP Contacts for information on calling for technical support 78 Chapter9 Solve a problem ENWW The Fax Connected to Active Telephone Wall Jack test failed Check the connection between the telephone wall jack and the printer to make sure the phone cord is secure Make sure you use the phone cord that came with the printer If you do not use the supplied phone cord to connect from the telephone wall jack to the printer you might not be able to send or receive faxes After you plug in the phone cord that came with the printer run the fax test again Make sure you have correctly connected the printer to the telephone wall jack Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer Learn more about fax setup and test click here to go online for more information If you are using a phone splitter this can cause fax
53. a fax line on which you receive no voice calls and you also have a computer modem connected on this line set up the printer as described in this section A NOTE Ifyou have a computer dial up modem your computer dial up modem shares the phone line with the printer You cannot use both your modem and the printer simultaneously For example you cannot use the printer for faxing while you are using your computer dial up modem to send an email or access the Internet e Setup the printer with a computer dial up modem e Setupthe printer with a computer DSL ADSL modem Set up the printer with a computer dial up modem If you are using the same phone line for sending faxes and for a computer dial up modem follow these directions for setting up the printer Figure B 6 Back view of the printer EJ o 1 Telephone wall jack JL 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 3 Computer with modem To set up the printer with a computer dial up modem 1 Remove the white plug from the port labeled 2 EXT on the back of the printer 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of t
54. ack then connect the other end to the port labeled 1 LINE on the back of the printer 3 ET NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 If your modem software is set to receive faxes to your computer automatically turn off that setting 3 Ef NOTE If you do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes 6 Now you need to decide how you want the printer to answer calls automatically or manually e Ifyou set up the printer to answer calls automatically it answers all incoming calls and receives faxes The printer cannot distinguish between fax and voice calls in this case if you suspect the ENWW Set up faxing parallel phone systems 119 call is a voice call you need to answer it before the printer answers the call To set up the printer to answer calls automatically turn on the Auto Answer setting e Ifyou setup the printer to answer faxes manually you must be available to respond in person to incoming fax calls or the printer cannot receive faxes To set up the printer to answer calls manually turn off the Auto Answer setting 7 Runa fax test If yo
55. an Union Regulatory Notice Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Ecodesign Directive 2009 125 EC R amp TTE Directive 1999 5 EC RoHS Directive 2011 65 EU Compliance with these directives is assessed using applicable European Harmonised Standards The full Declaration of Conformity can be found at the following website www hp com go certificates Search with the product model name or its Regulatory Model Number RMN which may be found on the regulatory label The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Products with wireless functionality EMF e This product meets international guidelines ICNIRP for exposure to radio frequency radiation If it incorporates a radio transmitting and receiving device that in normal use a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements Wireless functionality in Europe e This product is designed for use without restrictions in all EU countries plus Iceland Liechtenstein Norway and Switzerland European telephone network declaration Modem Fax HP products with FAX capability comply with the requirements of the R amp TTE Directive 1999 5 EC Annex II and carry the CE marking accordingly However due to differences between
56. anges to use permanently These settings include options such as page size and orientation scan resolution contrast and the folder location for saved scans 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass Double click the printer icon on the desktop or do one of the following to open the printer software e Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name In the printer software click Scan a Document or Photo Click the More link in the top right corner of the HP Scan dialog The detailed settings pane appears on the right The left column summarizes the current settings for each section The right column allows you to change the settings in the highlighted section Click each section at the left of the detailed settings pane to review the settings in that section You can review and change most settings using drop down menus Some settings allow greater flexibility by displaying a new pane These are indicated by a plus sign atthe right of the setting
57. ar fax tones the receiving fax machine might not be turned on or connected or a voice mail service could be interfering with the recipient s phone line You can also ask the recipient to check the receiving fax machine for any problems Fax tones are recorded on my answering machine ENWW When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the printer click here to go online for more information If you do not connect the answering machine as recommended fax tones might be recorded on your answering machine Make sure the printer is set to receive faxes automatically and that the Rings to Answer setting is correct The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine If the answering machine and the printer are set to the same number of rings to answer both devices answer the call and fax tones are recorded on the answering machine Set your answering machine to a low number of rings and the printer to answer in the maximum number of rings supported The maximum number of rings varies by country region In this setup the Faxissues 85 answering machine answers the call and the printer monitors the line If the printer detects fax tones the printer receives the fax If the call is a voice call the answering machine records the incoming message For more information see Set the number
58. are If you want to scan a document with several pages into one file instead of multiple files start the scan with the printer software instead of selecting Scan from the printer display ENWW Tips for copy and scan success 27 5 Fax You can use the printer to send and receive faxes including color faxes You can schedule faxes to be sent at a later time and set up phone book contacts to send faxes quickly and easily to frequently used numbers From the printer control panel you can also set a number of fax options such as resolution and the contrast between lightness and darkness on the faxes you send A NOTE Before you begin faxing make sure you have set up the printer correctly for faxing You can verify the fax is set up correctly by running the fax setup test from the printer control panel Learn more about fax setup and test click here to go online for more information Send a fax o Receive a fax e Setup phone book contacts e Change fax settings e Fax and digital phone services e Fax on Voice over Internet Protocol e Use reports Send a fax You can send a fax in a variety of ways depending on your situation or need e Sendastandardfax e Sendastandard fax from the computer e Sendafaxfrom a phone e Sendafaxusing monitor dialing e Sendafaxfrom memory e Sendafaxto multiple recipients o Send a fax in Error Correction Mode Send a standard fax You can
59. asses and the printer is ready for faxing If the Dial Tone Detection test continues to fail contact your telephone company and have them check the phone line The Fax Line Condition test failed ENWW Make sure you connect the printer to an analog phone line or you cannot send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the printer to an analog phone line and try sending or receiving a fax Check the connection between the telephone wall jack and the printer to make sure the phone cord is secure Faxissues 81 e Make sure you have correctly connected the printer to the telephone wall jack Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer e Other equipment which uses the same phone line as the printer might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again o If the Fax Line Condition Test passes without the other equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the pr
60. ation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan Regulatory information 103 e Notice to users in Mexico e Notice to users in Japan e Notice to users in Korea Exposure to radio frequency radiation Exposure to radio frequency radiation Coutlom Tho radiasod output power of this device is fur blow fhe FOC odio frequency axposura limits Movwerthaless the device shall ba used in such a manner What the polansial for human contact during marmol operation is minimized This product and ony atkschad extamal orana if aiar shall ba placed in such a mannar to minimize the potential for human conio during normal operation In order fo ovoid tha possibilty of exceading fhe FOC radio frequency exposure limits humon proodmiby to the ansenna shall nof ba loss thom 20 cm B inches during normal operahan Notice to users in Brazil Aviso aos usuarios no Brasil Este equipamento opera em car ter secund rio isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interferen cia a sistemas operando em car ter prim rio 104 AppendixA Technical information ENWW Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved fo
61. ay allows you to easily select number of copies and color or black and white for copying on plain paper You can also easily access advanced settings such as changing the paper type and size adjusting the darkness of the copy and resizing the copy Make a 1 sided copy 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass 2 Specify number of copies and settings e Fromthe Home screen touch Copy Select the desired number of copies Touch Settings to specify paper size paper type quality or other settings e fthe2 Sided option is ON touch to select OFF e Touch Back to return to the Copy menu 3 Touch Start Black or Start Color to start the copy job Make a 2 sided copy from the scanner glass 1 Load the original print side down on the right front corner of the scanner glass 2 Specify number of copies and settings e Fromthe Home screen touch Copy Select the desired number of copies e Touch Settings scroll through the options and then touch Resize to make sure Actual is selected ET NOTE The 2 sided function does not work if the Fit to Page option is selected e fthe2 Sided option is OFF touch to select ON e From the Settings screen specify paper size paper type quality or other settings e Touch Back to return to the Copy screen 3 Touch Start Black or Start Color to start the copy job 4 Wh
62. ays to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports A NOTE If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 8 Example of a parallel splitter e 118 AppendixB Additional fax setup ENWW Figure B 9 Back view of the printer e 1 Telephone wall jack 2 Parallel splitter 3 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port 4 Computer with modem 5 Telephone To set up the printer on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2 EXT on the back of the printer 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the printer 3 Connecta phone to the OUT port on the back of your computer dial up modem 4 Usingthe phone cord supplied in the box with the printer connect one end to your telephone wall j
63. box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences Select the appropriate options e OntheLayouttab select Portrait or Landscape orientation e OnthePaper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area e Click Advanced to select the appropriate paper size from the Paper Size drop down list Click OK to close the Properties dialog box Click Print or OK to begin printing To print documents 0S X 14 1 2 3 From the File menu in your software choose Print Make sure your printer is selected Specify the page properties If you do not see options on the Print dialog click Show Details Chapter3 Print ENWW E NOTE Thefollowing options are available for a USB connected printer Locations for the options can vary from one application to another e Choosethe paper size A NOTE If you change the Paper Size ensure that you have loaded the correct paper and set the paper size on the printer control panel to match e Select the orientation e Enter the scaling percentage 4 Click Print EA NOTE If your printed documents are not aligned within the margins of the paper make sure that you have selected the correct language and region On the printer display select Setup and
64. can and Fax Method is turned on a From the printer control panel display touch Fax b Touch Setup and then touch Preferences Set Scan and Fax Method to on Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass From the printer control panel display touch Fax Touch Send Now Touch Enter Fax Number or touch Phone Book Enter the fax number using the screen keypad that appears or select a phone book contact or previously dialed or received number X TIP To adda pause in the fax number you are entering touch repeatedly until a dash appears on the display Touch Black The printer sends the fax when the receiving fax machine is available Send a fax to multiple recipients You can send a fax to multiple recipients by creating a group phone book contact made up of two or more individual recipients To send a fax to multiple recipients using group phone book ENWW 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass From the printer control panel display touch Fax Touch Send Now Touch Phone Book Touch Group Contacts Touch the name of the group phone book contact Touch Send Fax Sendafax 31 X TIP Ifthe recipient reports issues with the quality of the fax try changing the resolu
65. cartridges ENWW 8 Connect Your Printer Additional advanced settings are available from the printer s home page embedded web server or EWS For more information see Open the embedded Web server on page 61 This section contains the following topics e Set up the printer for wireless communication e Connect wirelessly to the printer without a router e Change network settings e Advanced printer management tools for networked printers e Tipsfor setting up and using a networked printer Set up the printer for wireless communication e Before you begin e Set up the printer on your wireless network e Change the connection type e Test the wireless connection e Turnonoroffthe wireless capability of the printer Before you begin Ensure the following e Thewireless network is set up and working properly e The printer and the computers that use the printer are on the same network subnet While connecting the printer you might be prompted to enter the wireless network name SSID and a wireless password e Thewireless network name is the name of your wireless network e The wireless password prevents other people from connecting to your wireless network without your permission Depending on the level of security required your wireless network might use either a WPA passphrase or WEP key If you have not changed the network name or the security passkey since setting up your wireless network
66. cts Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan Notice to users in Mexico Notice to users in Japan Notice to users in Korea Regulatory model identification number ENWW For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 1502 This regulatory number should not be confused with the marketing name HP OfficeJet 4650 All in One series etc or product numbers F1H96 to F1J07 etc Regulatory information 97 FCC statement FOC statement Tha United States Federal Communications Commission in 47 CFR 15 105 has specified ihat fho following notice ba browght fo the attention of users of this product This oquapenant h boon bested and found to comply with the limits for a Class B digital device pursuar to Port 15 of the FOC Rules These lmit one designed to provide mason able peofection against hamul intederence in a residential installation This aquipmaeni icis zs ei ccn radica radio frequency energy and if mot ireiallod ier ar in accordance with the insinactions may couse hanr ul interderence to rodio communscations However there is no quorontes hal inlerlarance will mot occur in a porticular installa amp an this equipment docs couse harmlul intorforance to radio cr folovision recepfion which can be dalgrminad by turning the
67. d pages and then click Print Print from your mobile device With HP mobile printing technology you can print from your smartphone or tablet to your printer easily If you are at home or office to use the printing capabilities already on your smartphone or tablet to print 1 Make sure your mobile device and printer are on the same network 2 Select the photo or document you want to print and choose your printer 3 Confirm print settings and print If you want to print without accessing the network see Connect wirelessly to the printer without a router on page 57 for more information If you are on the road you can print a document by sending an email with the ePrint app to your ePrint enabled printer See Print with HP ePrint on page 48 for more information For more information visit the HP Mobile Printing website www hp com go mobileprinting Print with AirPrint ENWW Printing using Apple s AirPrint is supported for iOS 4 2 and Mac OS X 10 7 or later Use AirPrint to print wirelessly to the printer from an iPad iOS 4 2 iPhone 3GS or later or iPod touch third generation or later in the following mobile applications e Mail e Photos e Safari e Supported third party applications for example Evernote Print from your mobile device 17 To use AirPrint ensure the following e The printer and the Apple device must be connected to the same network as your AirPrint enabled device For more information about
68. e Prints a fax confirmation report for every fax you receive On Fax Send and Fax Prints a fax confirmation report for every fax you send and receive Receive To include an image of the fax on the report 1 From the printer control panel display touch Fax 2 Touch Setup 3 Touch Reports and touch Fax Confirmation ENWW Usereports 43 4 Touch On Fax Send or On Fax Send and Fax Receive 5 Touch Confirmation with image 6 Touch OK Print fax error reports You can configure the printer so that it automatically prints a report when there is an error during transmission or reception To set the printer to print fax error reports automatically 1 Fromthe printer control panel display touch Fax 2 Touch Setup 3 Touch Reports and touch Fax Error Report 4 Touch to select one of the following On Fax Send and Fax Prints whenever a fax error occurs Receive Off Does not print any fax error reports On Fax Send Prints whenever a transmission error occurs This is the default setting On Fax Receive Prints whenever a receiving error occurs Print and view the fax log You can print a log of faxes that have been received and sent by the printer To print the fax log from the printer control panel 1 From the printer control panel display touch Fax Touch Setup and then touch Reports 2 3 Touch Print Fax Reports 4 TouchLast 30 Transactions Fax Logs 5 Touch Print to b
69. e available in English only HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and shorter dry time than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers Paper basics 7 Tips for selecting and using paper For the best results observe the following guidelines e Load only one type of paper at a time into a tray or document feeder e When loading the tray and document feeder make sure the paper is loaded correctly e Donotoverload the tray or document feeder e Toprevent jams poor print quality and other printing problems avoid loading the following paper in the tray or document feeder o Multipart forms Media that is damaged curled or wrinkled o Media with cutouts or perforations Media that is heavily textured embossed or does not accept ink well Media that is too lightweight or stretches easily o Media that contains staples or clips Learn how to print photos on HP Photo Paper Click here to go online for more information Learn about custom size paper supported by your printer Click here to go online for more information Load media Select a paper size to continue To load small size paper 1 Open th
70. e turn Error Correction Mode ECM off and try faxing again For information about changing ECM see Send a fax in Error Correction Mode on page 32 If the problem persists contact your telephone company If you are using a digital subscriber line DSL service make sure that you have a DSL filter connected or you cannot fax successfully Click here to go online for more information Make sure the printer is not connected to a telephone wall jack that is set up for digital phones To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones If you are using either a private branch exchange PBX or an integrated services digital network ISDN converter terminal adapter make sure the printer is connected to the correct port and the terminal adapter is set to the correct switch type for your country region if possible Click here to go online for more information If the printer shares the same phone line with a DSL service the DSL modem might not be grounded correctly If the DSL modem is not grounded correctly it can create noise on the phone line Phone lines Faxissues 83 with poor sound quality noise can cause faxing problems You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noi
71. e on or off from the printer software Windows 1 2 3 4 5 Open the HP printer software For more information see Open the HP printer software Windows on page 11 Click the Quiet Mode tab Click On in the Quiet Mode area Specify the start time and stop time in the Schedule Quiet Mode area Click Save Settings To create a schedule for Quiet Mode from the Embedded Web Server EWS 1 2 3 4 5 ENWW Open the EWS For more information see Open the embedded Web server on page 61 Click the Settings tab In the Preferences section select Quiet Mode and then select On in the Quiet Mode area Specify the start time and end time in the Schedule Quiet Mode area Click Apply Quiet Mode 13 3 Print Most print settings are automatically handled by the software application Change the settings manually only when you want to change print quality print on specific types of paper or use special features This section contains the following topics Print documents Print photos Print Quick Forms e Printon both sides duplexing e Printfrom your mobile device e Print with AirPrint e Printusing the maximum dpi e Tipsfor print success Print documents Make sure paper is loaded into the paper tray To print a document Windows 1 2 3 5 6 From your software select Print Make sure your printer is selected Click the button that opens the Properties dialog
72. e other end to the port labeled 1 LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL ADSL filter to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Connect the DSL ADSL filter to the splitter 4 Unplug the answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the printer A NOTE If you do not connect your answering machine directly to the printer fax tones from a sending fax machine might be recorded on your answering machine and you might not receive faxes with the printer Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Set your answering machine to answer after a low number of rings oe oe oe Change your Rings to Answer setting on the printer to the maximum number of rings supported by the printer ET NOTE Themaximum number of rings varies by country region 9 Runafaxtest When the phone rings your answering machine answers after the number of rings you have set and then play your recorded greeting The printer monitors the call during this time listening for fax tones If incoming fax tones are detected the printer emits fax reception tones and r
73. e paper tray door 2 Pull the paper tray out 3 Load paper e Remove all paper from the paper tray and then load the photo paper print side facing down and HP logos facing up e Slide the photo paper forward until it stops 8 Chapter 2 Get started ENWW e Slide the paper width guides firmly against the edge of the photo paper 4 5 Changeorretain the paper settings on the printer display Learn how to print photos on HP Photo Paper Click here to go online for more information To load full size paper 1 Open the paper tray door 2 Pullthe paper tray out and slide the paper width guides outward 3 Loadpaper e Inserta stack of paper into the paper tray with the short edge forward and the print side down e Slide the paper forward until it stops ENWW Load media 9 e Slidethe paper width guides inward until they stop at the edges of the paper 4 5 Changeorretain the paper settings on the printer display Load original To load original on the scanner glass 1 Lift the scanner lid 2 Load the original print side down on the right front corner of the glass 10 Chapter2 Get started ENWW 3 Close the scanner lid To load an original in the document feeder 1 Open the document feeder cover 2 Slide paper width guides outwards 3 Load original print side up in the document feeder Open the HP printer software Windows After installing the H
74. e the Fax Configuration web site for your country region Austria www hp com at faxconfig Germany www hp com de faxconfig Switzerland French www hp com ch fr faxconfig Switzerland German www hp com ch de faxconfig United Kingdom www hp com uk faxconfig Finland www hp fi faxconfig Denmark www hp dk faxconfig Sweden www hp se faxconfig Norway www hp no faxconfig Netherlands www hp nl faxconfig Belgium Dutch www hp be nl faxconfig Belgium French www hp be fr faxconfig Portugal www hp pt faxconfig Spain www hp es faxconfig France www hp com fr faxconfig Ireland www hp com ie faxconfig Italy www hp com it faxconfig 128 AppendixB Additional fax setup ENWW Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing Perform this test after you have completed setting up the printer for faxing The test does the following e Tests the fax hardware e Verifies the correct type of phone cord is connected to the printer e Checks that the phone cord is plugged into the correct port e Checks for a dial tone e Teststhe status of your phone line connection e Checksfor an active phone line The printer prints a report with the results of the test If the test fails review the report for information on how to fix the problem and rerun the test To test fax
75. e wall jack 2 IN phone port on your computer 3 OUT phone port on your computer 4 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 5 Computer with modem 6 Answering machine 7 Telephone optional ENWW Set up faxing parallel phone systems 123 To set up the printer on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2 EXT on the back of the printer 2 Find the phone cord that connects from the back of your computer your computer dial up modem to atelephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the printer 3 Unplug your answering machine from the telephone wall jack and connect it to the port labeled OUT on the back of the computer the computer dial up modem 4 Usingthe phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer ET NOTE Youmight need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone c
76. e you are using the 2 wire phone cord that came with the printer to connect the printer to your phone line If the phone cord that came with the printer is not long enough you can use a longer phone cord to extend the length You can purchase the cord at an electronics store that carries phone accessories e Other equipment that uses the same phone line as the printer might be in use Make sure extension phones phones on the same phone line but not connected to the printer or other equipment are not in use or off the hook For example you cannot use the printer for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send email or access the Internet The printer is having problems sending and receiving faxes e Make sure the printer is turned on Look at the display on the printer If the display is blank and the Power button light is not lit the printer is turned off Make sure the power cord is firmly connected to the printer and plugged into a power outlet Press the Power button to turn on the printer 82 Chapter9 Solve a problem ENWW ENWW After turning on the printer HP recommends you wait five minutes before sending or receiving a fax The printer cannot send or receive faxes while it is initializing after being turned on Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack One end of the phone cord should be connected to t
77. easily send a single or multiple page black and white or color fax by using the printer control panel A NOTE If you need printed confirmation that your faxes were successfully sent fax confirmation must be enabled To send a standard fax from the printer control panel 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass 2 From the printer control panel display touch Fax 28 Chapter5 Fax ENWW Touch Send Now Touch Enter Fax Number or touch Phone Book Enter the fax number using the screen keypad that appears or select a phone book contact or previously dialed or received number X TIP To adda pause in the fax number you are entering touch repeatedly until a dash appears on the display Touch Black or Color XX TIP If the recipient reports issues with the quality of the fax try changing the resolution or contrast of your fax Send a standard fax from the computer You can fax a document directly from your computer without printing it first To use this feature make sure you have installed the HP printer software on your computer the printer is connected to a working telephone line and the fax function is set up and functioning correctly To send a standard fax from the computer Windows 1 2 3 4 Open the document on your computer that you want to fax On the File menu in
78. eceive the fax if there are no fax tones the printer stops monitoring the line and your answering machine can record a voice message If you use the same phone line for telephone fax and have a computer DSL modem follow these instructions to set up your fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case K Shared voice fax line with computer dial up modem and voice mail If you receive both voice calls and fax calls at the same phone number use a computer dial up modem on the same phone line and subscribe to a voice mail service through your telephone company set up the printer as described in this section A NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing Since your computer dial up modem shares the phone line with the printer you cannot use both your modem and the printer simultaneously For example you cannot use the printer for faxing if you are using your computer dial up modem to send an email or access the Internet 126 AppendixB Additional fax setup ENWW There are tw
79. ed in all countries regions If it is not available in your country region you may still view supplies information and print a list for reference when shopping at a local HP reseller Use single cartridge mode Use the single cartridge mode to operate the HP OfficeJet 4650 series with only one ink cartridge The single cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage During single cartridge mode the printer can copy documents copy photos and print jobs from the computer A NOTE When the HP OfficeJet 4650 series operates in single cartridge mode a message is displayed on the printer display If the message is displayed and two ink cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each ink cartridge When plastic tape covers the ink cartridge contacts the printer cannot detect that the ink cartridge is installed Exit single cartridge mode e Install two ink cartridges in the HP OfficeJet 4650 series to exit single cartridge mode Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device This warranty does not cover HP ink cartridges that have been refilled remanufactured refurbished misused or tampered with During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reac
80. ees ce va cena can eee Cuna na RI Cd vea Eae dn vade 96 Appendix B Additional Tax Setllp 5 55 c eene eoo ee eoa nan Pn E EUR VEH NN UKR en eve Von esa Ria ena Eee a NEUES 107 Set up faxing parallel phone systems sscccsssessessssessssesscssssessessesescssesscsseeesssaessesssaessessecesseaessesseaeeeessens 107 Serial type fax setup sscsssccssescsscssesscsessesscssessesscsscseessesecaeessesscaessecasesesaesassassaesaessesaecaessesaesaeseesaeseeseeeeaeees 128 EI ACIE Ee e e Ee r aea ara Se Eae EE a E R 129 L3 sisssccssccccsssccccssscessssccsssssasesscasssscessssessssscesssscassed caaseseasesssasesscesscacesssscacssscacseseassssadssssassssscesssessssseeessaceas sce 130 ENWW vi ENWW 1 How do l Learn how to use your HP OfficeJet 4650 series e Get started on page 2 e Print on page 14 e Use Web Services on page 46 e Copyandscanon page 21 e Fax on page 28 e Work with cartridges on page 50 e Connect Your Printer on page 55 e Technical information on page 90 e Solve a problem on page 63 ENWW 2 Getstarted This section contains the following topics e Accessibility o Printer parts e Control panel and status lights e Paper basics e Load media e Load original e Open the HP printer software Windows e Sleep mode e Quiet Mode Accessibility The printer provides a number of features that make it accessible for people with disabilities Visual The HP
81. egin printing Clear the fax log Clearing the fax log also deletes all faxes stored in memory To clear the fax log 1 From the printer control panel display touch Fax 2 Touch Setup and then touch Tools 3 Touch Clear Fax Logs Print the details of the last fax transaction The Last Fax Transaction report prints the details of the last fax transaction to occur Details include the fax number number of pages and the fax status 44 Chapter5 Fax ENWW To print the Last Fax Transaction report 1 2 3 4 From the printer control panel display touch Fax Touch Setup and then touch Reports Touch Print Fax Reports Select Last Transaction and touch Print Print a Caller ID Report You can print a list of Caller ID fax numbers To print a Caller ID History Report 1 From the printer control panel display touch Fax 2 Touch Setup and then touch Reports 3 Touch Print Fax Reports 4 Touch Caller ID Report 5 Touch Print to begin printing View the Call History You can view a list of all the calls placed from the printer d NOTE You cannot print the call history To view the call history 1 2 3 ENWW From the printer control panel display touch Fax Touch Send Now Touch Phone Book Touch Call History Use reports 45 6 Use Web Services o What are Web Services Set up Web Services o Print with HP ePrint o Use HP Printables o Use
82. els of gray e Maximum scan size from glass 21 6 x 29 7 cm 8 5 x 11 7 inches e Supported File Types BMP JPEG PNG TIFF PDF e Twain Version 1 9 Copy specifications e Digital image processing e Maximum number of copies varies by model e Copy speeds vary according to the complexity of the document and model Cartridge yield Visit www hp com go learnaboutsupplies for more information on estimated cartridge yields Print resolution For a list of supported print resolutions visit the HP OfficeJet 4650 series support website at www hp com support For information about printing using maximum dpi see Print using the maximum dpi on page 18 ENWW Specifications 91 Acoustic information If you have Internet access you can access acoustic information from the HP website Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts are designed for efficient disassembly and repair For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index
83. en click All Apps on the app bar select the printer name and then click Utilities e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder of your printer 2 Click Printer Setup amp Software 3 Select Convert a USB connected printer to wireless Follow the onscreen instructions To change from a USB connection to a wireless network 1 Connect the printer to your wireless network 2 Use HP Setup Assistant in Applications Hewlett Packard Device Utilities to change the software connection to wireless for this printer ae Learn more about how to change from a USB to wireless connection Click here to go online for more information At this time this website might not be available in all languages Test the wireless connection Print the wireless test report for information about the printer wireless connection The wireless test report provides information about the printer status hardware MAC address and IP address If the printer is connected to a network the test report displays details about the network settings To print the wireless test report 1 From the printer control panel touch iq Wireless and then touch Settings 2 Touch Print Reports 3 Touch Wireless Test Report 56 Chapter8 Connect Your Printer ENWW Turn on or off the wireless capability of the printer The blue Wireless light on the printer control panel is lit whe
84. en look up the recommended fax setup Step by step instructions are included for each case in the sections that follow ET NOTE If your home or office setup is not described in this section set up the printer as you would a regular analog phone Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1 LINE on the back of the printer If you use another phone cord you might experience problems sending and receiving faxes You might need to connect the supplied phone cord to the adapter provided for your country region Other equipment or services sharing your fax line DSL PBX Distinctive ring service Voice calls Computer dail up modem Answering machine Voice mail service Recommended fax setup Case A Separate fax line no voice calls received on page 110 Case B Set up the printer with DSL on page 111 Case C Set up the printer with a PBX phone system or an ISDN line on page 112 Case D Fax with a distinctive ring service on the same line on page 112 Case E Shared voice fax line on page 113 Case F Shared voice fax line with voice mail on page 115 Case G Fax line shared with computer modem no voice calls received on page 116 Case H Shared voice fax line with computer modem on page 118 Set up faxing parallel phone system
85. en prompted load the second original and touch OK Make a 2 sided copy from the document feeder 1 Load 1 sided originals print side up into the document feeder ENWW Copy documents 21 2 3 e Usetwo 1 sided originals to create a 2 sided copy e Use multiple 1 sided original pages to create several pages of 2 sided copy For example eight pages of 1 sided originals make four pages of 2 sided copy Specify number of copies and settings e Fromthe Home screen touch Copy Select the desired number of copies e Touch Settings scroll through the options and then touch Resize to make sure Actual is selected Ef NOTE The 2 sided function does not work if the Fit to Page option is selected e Ifthe 2 Sided option is OFF touch to select ON e Fromthe Settings screen specify paper size paper type quality or other settings e Touch Back to return to the Copy screen Touch Start Black or Start Color to start the copy job Make a 2 sided copy 1 Scan Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass Specify number of copies and settings e From the Home screen touch Copy Select the desired number of copies Touch Settings scroll through the options and then touch Resize to make sure Actual is selected A NOTE The 2 sided function does not work if the Fit to Page option is selected e f
86. equipment off and on the user is encouragad to try to corraci the infortorence by ona or mor of the following measures gt Raorient ar relocate the receiving on enna Increase the seporofion between the equipment and ihe receiver Connect the equipment into on culla on a circuit diferent from ihat do which the receiver is conmactod Consul the deoler ar an experianced radio TV technician for help Far Furfnar information conrod Hianagar of Corporate Product Ragulations 2000 Hancvar Singi Palo Aba Ca 94304 650 8571501 Modifications part 15 21 Tha FOC raquires the user io be notified that any changes or modiicofions mode to this device that ore nat axpressly approved by HP may void the user s ovthodiby To operate the equipment This device complies with Part 15 of the FOC Rules Operation is subject to the following two conditions I this device may nal causa harmful inberfarenca and 2 this device must acap ony interference received including inferderence that may cause undesired oparo tion Notice to users in Korea 3 0 2 2 amp 7HH amp BS SS Pasce et an gup 71718 F 8 2 old ASAE ZH BOR tn i H717l eg zH Ab SES weg VCCI Class B compliance statement for users in Japan COMMS DOADMRAMHRECT ORES REMACHATSOLERMELT DETAI CORBMSIFT OFLE Say Ria TEA h t SERRES icd ICEMHVET BIRRA to TELU RY RUSLT FAL VCCI B 98 AppendixA Technical information ENWW Notice to users in Japan about the power co
87. er more paper jams are likely to occur c Move the carriage to the far left of the printer and do the same as in the previous step to remove any torn pieces of paper d Close the cartridge access door e Touch OK on the control panel to continue the current job To get help from the print display touch Help from the Home screen touch How to Videos and then touch Clear Carriage Jam 3 Ifthe problem is still not resolved check the tray area a Pull out the paper tray to extend it ENWW Jams and paper feedissues 65 b Carefully turn the printer on its side to expose the bottom of the printer c Check the gap in the printer where the input tray was If there is any jammed paper reach into the gap grasp the paper with both hands and pull it towards you A CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the printer If you do not remove all of the pieces of paper from the printer more paper jams are likely to occur d Carefully turn the printer up again e Push the paper tray back in f Touch OK on the control panel to continue the current job To clear a paper jam in the document feeder 1 Lift the cover of the document feeder dC AA 2 Gently pull the jammed paper out of the rollers S A CAUTION If the paper tears when you are removing it from the rollers
88. er display 11 Automatic output tray extender also referred to as the tray extender 12 Paper width guides 13 Paper tray 14 Paper tray door Printer parts 3 Back view Figure 2 2 Rear view of HP OfficeJet 4650 All in One series o0 Feature Description 1 Fax port 2 EXT 2 Fax port 1 LINE 3 Power connection Use only the power cord supplied by HP 4 Rear USB port Control panel and status lights Overview of buttons and lights The following diagram and related table provides a quick reference to the printer control panel features Label Name and Description 1 On button Turns the printer on or off 2 Back button Returns to the previous screen 3 Help button Opens the Help menu for the current operation 4 Home button Returns to the Home screen the screen that is displayed when you first turn on the printer 5 Control panel display Touch the screen to select menu options or scroll through the menu items 6 Wireless light Indicates the status of the printer wireless connection e Solidblue light indicates that wireless connection has been established and you can print e Slow blinking light indicates that wireless is on but the printer is not connected to a network Make sure your printer is within the range of wireless signal 4 Chapter 2 Get started ENWW Label Name and Description e Fast blinking light indicates wireless error Refer to the message on the prin
89. ers are designed specifically for use with traditional analog phone services If you are in a digital phone environment such as DSL ADSL PBX or ISDN you might need to use digital to analog filters or converters when setting up the printer for faxing A NOTE HP does not guarantee that the printer will be compatible with all digital service lines or providers in all digital environments or with all digital to analog converters It is always recommended that you discuss with the telephone company directly for the correct setup options based on their line services provided Fax on Voice over Internet Protocol You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet This method is called Fax on Voice over Internet Protocol VoIP The following are indications you probably use a VoIP service e Diala special access code along with the fax number e HaveanlP converter box that connects to the Internet and provides analog phone ports for the fax connection A NOTE You can only send and receive faxes by connecting a phone cord to the port labeled 1 LINE on the printer This means that your connection to the Internet must be done either through a converter box which supplies regular analog phone jacks for fax connections or your telephone company XX TIP Support for traditional fax transmission over any Internet protocol telephone systems are often l
90. ers at the left d Select the printer from the list of detected printers the word Bonjour is listed the right column beside the printer name and click Add Change network settings From the printer control panel you can set up and manage your printer wireless connection and perform a variety of network management tasks This includes viewing and changing network settings restoring network defaults and turning the wireless function on or off A CAUTION Network settings are provided for your convenience However unless you are an advanced user you should not change some of these settings such as the link speed IP settings default gateway and firewall settings To print the network configuration page 1 From the Home screen touch p Wireless and then touch Settings 2 Touch Print Reports and then touch Network Configuration Page To change IP settings The default IP setting for the IP settings is Automatic which sets the IP settings automatically If you are an advanced user and want to use different settings such as the IP address subnet mask or the default gateway you can change them manually A CAUTION Be careful when manually assigning an IP address If you enter an invalid IP address during the installation your network components cannot connect with the printer To avoid errors first let the printer join the network and obtain an IP address automatically After the subnet mask default gateway
91. es the fax If the call is a voice call the answering machine records the incoming message To set the number of rings before answering 1 From the printer control panel display touch Fax Touch Setup and then touch Preferences 2 3 Touch Rings to Answer 4 Touch the number of rings 5 Touch Done to accept the setting Change the answer ring pattern for distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number is assigned a different ring pattern You can set up the printer to answer incoming calls that have a specific ring pattern If you connect the printer to a line with distinctive ring have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls HP recommends that you request double or triple rings for a fax number When the printer detects the specified ring pattern it answers the call and receives the fax X TIP You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive ring With this feature the printer recognizes and records the ring pattern of an incoming call and based on this call automatically determines the distinctive ring pattern assigned by your telephone company to fax calls ENWW Change fax settings 39 If you do not have a distinctive ring service use the default ring pattern which
92. et Protocol VoIP e Anintegrated services digital network ISDN service If you experience problems sending and receiving faxes try using a slower Fax Speed The following table provides the available fax speed settings Fax speed setting Fax speed Fast v 34 33600 baud Medium v 17 14400 baud Slow v 29 9600 baud To set the fax speed 1 From the printer control panel display touch Fax Touch Setup and then touch Preferences Touch Fax Speed E oN Touch to select an option Set the fax sound volume You can change the volume of fax sounds To set the fax sound volume 1 From the printer control panel display touch Fax Touch Setup and then touch Preferences Touch Volume E iN Touch to select Soft Loud or Off ENWW Change fax settings 41 Fax and digital phone services Many telephone companies provide their customers with digital phone services such as the following e DSL ADigital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region e PBX A private branch exchange PBX phone system e ISDN An integrated services digital network ISDN system e VoIP A low cost phone service that allows you to send and receive faxes with your printer by using the Internet This method is called Fax on Voice over Internet Protocol VoIP For more information see Fax on Voice over Internet Protocol on page 42 HP print
93. fau RAE BIER TE RE RRL EUN QW Rm ME LE FRSE s HERUHB Pri ELDSERMICRT US RKSTACRAMKM S BERAT AREE ROT PRADE WF RRS Pun Si XAZOINGABIPT AM KS BHAGAT ER ROR ER RE BUELL W amp m o BEES EUR ER Nia dr ARAE NAE XP ftc MEW RRMA ERT AEE ADRA AIA RBHRDUO TRAE MDNR 230 R08 REI f 98D DID RERUISE XI 2M RRL BAS W RM ERES TAREE BIBRA ic BARS HAR IACMR A ASC me RAST MLA EDM T AAA f amp LAE TS SX SERA SC DE ARI RTI RAT BCR A tee mS SCE n RES AIA E TARR A FIT 7A RIRNEVHES iF WSS Ba GB 21521 tte Regulatory information The printer meets product requirements from regulatory agencies in your country region This section contains the following topics e Regulatory model identification number e FCCstatement e Notice to users in Korea e VCCI Class B compliance statement for users in Japan e Notice to users in Japan about the power cord 96 AppendixA Technical information ENWW e Noise emission statement for Germany e GSStatement Germany e Declaration of conformity e European Union Regulatory Notice Products with wireless functionality European telephone network declaration Modem Fax e Australia wired fax statement e Notice to users of the U S telephone network FCC requirements e Notice to users of the Canadian telephone network e Notice to users of the German telephone network e Regulatory information for wireless produ
94. fax and the printer is not currently set to use Legal size paper the printer reduces the fax so that it fits on the paper that is loaded If you have disabled the Auto Reduction feature the printer prints the fax on two pages A NOTE Ifyou are copying a document when a fax arrives the fax is stored in the printer memory until the copying finishes e Receive a fax manually e Set up backup fax o Reprint received faxes from memory e Forward faxes to another number e Setautomatic reduction for incoming faxes o Block unwanted fax numbers Receive a fax manually When you are on the phone the person you are speaking with can send you a fax while you are still connected You can pick up the handset to talk or listen for fax tones 32 Chapter5 Fax ENWW You can receive faxes manually from a phone that is directly connected to the printer on the 2 EXT port To receive a fax manually 1 Make sure the printer is turned on and you have paper loaded in the main tray 2 Removeany originals from the document feeder tray 3 Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the printer answers Or turn off the Auto Answer setting so that the printer does not automatically answer incoming calls 4 Ifyou are currently on the phone with the sender instruct the sender to press Start on their fax machine 5 When you hear fax tones from a sending fax machine do the
95. fect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars Everyday printing All the papers listed for everyday printing feature ColorLok Technology for less smearing bolder blacks and vivid colors HP Bright White Inkjet Paper and Color Inkjet Paper HP Bright White Inkjet Paper and Color Inkjet Paper deliver high contrast colors and sharp text They are opaque enough for two sided color usage with no show through making them ideal for newsletters reports and flyers HP Multipurpose and All in One Printing Paper HP Multipurpose and All in One Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper It is acid free for longer lasting documents HP Office Copy and Copy amp Print Paper These varieties of HP paper high quality multifunction paper are suitable for copies drafts memos and other everyday documents They are acid free for longer lasting documents HP Office Recycled Paper HP Office Recycled Paper is a high quality multifunction paper made with 3096 recycled fiber Order HP paper supplies ENWW The printer is designed to work well with most types of office paper Use HP paper for optimum print quality To order HP papers and other supplies go to www hp com At this time some portions of the HP website ar
96. from one application to another a Choose the appropriate paper size in the Paper Size pop up menu ENWW Printphotos 15 ET NOTE If you change the paper size ensure that you have loaded the correct paper b Select an Orientation c From the pop up menu choose Paper Type Quality and then choose the following settings e PaperType The appropriate photo paper type e Quality Best or Maximum dpi e Clickthe Color Options disclosure triangle and then choose the appropriate Photo Fix option o Off applies no changes to the image On automatically focuses the image moderately adjusts image sharpness 4 Select any other print settings you want and then click Print Learn how to print photos on HP Photo Paper Click here to go online for more information Print Quick Forms Use Quick Forms to print calendars check lists games notebook paper graph paper music paper and games To print Quick Forms 1 From the Home screen on the printer display touch Quick Forms x TIP If the Quick Forms option does not appear on the printer display touch the Home button and then swipe to the right until you see Quick Forms 2 Touch to select one of the Quick Forms options 3 After you have selected the type of form that you want to print select the number of copies and then touch Print Print on both sides duplexing To print on both sides of the page You can print on both sides of a sheet of paper automat
97. g Figure B 5 Back view of the printer Telephone wall jack Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up the printer with voice mail 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region 334 ET NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn off the Auto Answer setting 3 Runa fax test You must be available to respond in person to incoming fax calls or the printer cannot receive faxes You must initiate the manual fax before voicemail picks up the line If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance ENWW Set up faxing parallel phone systems 115 Case G Fax line shared with computer modem no voice calls received If you have
98. he icon with the printer s name In the printer software click Scan a Document or Photo Click Create New Scan Shortcut Enter a descriptive name choose an existing shortcut on which to base your new shortcut and then click Create For example if you are creating a new shortcut for photos choose either Save as JPEG or Email as JPEG This makes available the options for working with graphics when scanning Change the settings for your new shortcut to meet your needs and then click the save icon to the right of the shortcut A NOTE Click the More link at the top right corner of the Scan dialog to review and modify settings for any scan For more information see Change scan settings Windows on page 25 Tips for copy and scan success Use the following tips to copy and scan successfully Keep the glass and the back of the lid clean The scanner interprets anything it detects on the glass as part of the image Load your original print side down on the right front corner of the glass To make a large copy of a small original scan the original into the computer resize the image in the scanning software and then print a copy of the enlarged image If you want to adjust scan size output type scan resolution or file type and so on start scan from the printer software 26 Chapter4 Copy and scan ENWW e To avoid incorrect or missing scanned text make sure the brightness is set appropriately in the softw
99. he port labeled 1 LINE on the back of the printer and the other end to your telephone wall jack as shown in the illustration 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port If the phone cord that came with the printer is not long enough you can use a longer 2 wire phone cord to extend the length You can purchase the cord at an electronics store that carries phone accessories Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for a dial tone If you do not hear a dial tone call your local telephone company for service Other equipment which uses the same phone line as the printer might be in use For example you cannot use the printer for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send an email or access the Internet Check to see if another process has caused an error Check the display or your computer for an error message providing information about the problem and how to solve it If there is an error the printer cannot send or receive a fax until the error condition is resolved The phone line connection might be noisy Phone lines with poor sound quality noise can cause faxing problems Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear nois
100. he printer 3 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer ET NOTE Youmight need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 116 Appendix B Additional fax setup ENWW 4 If your modem software is set to receive faxes to your computer automatically turn off that setting A NOTE Ifyou do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes 5 Turn on the Auto Answer setting 6 Optional Change the Rings to Answer setting to the lowest setting two rings 7 Runa fax test When the phone rings the printer automatically answers after the number of rings you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Set up the printer with a computer DSL ADSL modem If you have a DSL line and use that phone line to send faxes follow these ins
101. hed The end of warranty date in YYYY MM format may be found on the cartridge as indicated ENWW Use single cartridge mode 53 54 For a copy of the HP Limited Warranty Statement for the printer see the printed documentation that came with the product Tips for working with cartridges Use the following tips to work with cartridges To protect the cartridges from drying out always turn the printer off using the On button and wait until the On button light goes out Do not open or untape cartridges until you are ready to install them Leaving tape on the cartridges reduces ink evaporation Insert the cartridges into the correct slots Match the color and icon of each cartridge to the color and icon for each slot Make sure the cartridges snap into place Alignment is automatic after new cartridge installation Alignment can also help later in cases of blurred or jagged lines See Fix print quality issues on page 72 for more information When the Estimated Ink Levels screen shows one or both cartridges in a low state consider getting replacement cartridges to avoid possible printing delays You do not need to replace the cartridges until print quality becomes unacceptable See Replace the cartridges on page 51 for more information If you remove a cartridge from the printer for any reason try to replace it again as soon as possible Outside of the printer if unprotected cartridges begin to dry out Chapter 7 Work with
102. hone cord is different from the phone cords you might already have in your home or office Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port A NOTE If your answering machine does not let you connect an external phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the printer You can use standard phone cords for these connections Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer The maximum number of rings varies by country region Run a fax test When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The printer monitors the call during this time listening for fax tones If incoming fax tones are detected the printer emits fax reception tones and receives the fax if there are no fax tones the printer stops monitoring the line and your answering machine can record a voice message If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case J Shared voice fax line with computer modem and answering machine
103. ically by using the automatic two sided printing mechanism duplexer 1 From your software select Print 2 Make sure your printer is selected 3 Clickthe button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options 16 Chapter3 Print ENWW e Onthe Layout tab select Portrait or Landscape orientation and select Flip on Long Edge or Flip on Short Edge from the Print on Both Sides drop down list e Onthe Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area e Clickthe Advanced button in the Paper Output area select the appropriate paper size from the Paper Size drop down list ET NOTE If you change the Paper Size ensure that you have loaded the correct paper and set the paper size on the printer control panel to match 5 Click OK to print A NOTE After one page of the document has been printed wait for the printer to reload the paper automatically to print on the other side You do not need to take any action To print on both sides of the page 0S X 1 From the File menu in your software choose Print 2 Inthe Print dialog choose Layout from the pop up menu 3 Choose the type of binding you want for your two side
104. ick the Print Test Page button and follow the on screen instructions Check the test page for jagged lines in the text or streaks in the text and colored boxes If you are seeing jagged lines or streaks or no ink in portions of the boxes then automatically clean the cartridges 7 Ifthe diagnostic page shows steaks or missing portions of the text or colored boxes clean the print cartridges automatically To automatically clean the print head a Load Letter or A4 plain white paper in the paper tray b Open HP Utility A NOTE HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk c Select the HP OfficeJet 4650 series from the list of devices at the left of the window d Click Clean Printheads e Click Clean and follow the on screen instructions A CAUTION Clean the print head only when necessary Unnecessary cleaning wastes ink and shortens the life of the print head A NOTE If print quality still seems poor after you complete cleaning try aligning the printer If print quality problems persist after cleaning and aligning contact HP support f Click All Settings to return to the Information and Support pane 76 Chapter9 Solvea problem ENWW Fix ink smears on printouts If a printout shows smears of ink for subsequent prints try using the Clean Ink Smear function from the printer display This process takes several minutes to complete Full size plain
105. imated ink levels by cartridge Displays a warning symbol if the ink level is less than the minimum expected ink level NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until the print quality becomes unacceptable t Fax Status icon Displays status information for the Auto Answer function fax logs and the fax sound volume ENWW Control panel and status lights 5 Paper basics The printer is designed to work well with most types of office paper It is best to test a variety of print paper types before buying large quantities Use HP paper for optimum print quality Visit the HP website at www hp com for more information about HP paper HP recommends plain papers with the ColorLok logo for printing everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and that dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers This section contains the following topics e Recommended papers for printing o Order HP paper supplies e Tips for selecting and using paper Recommended papers for printing
106. imited If you experience problems faxing try using a slower fax speed or disabling the fax error correction mode ECM However if you turn off ECM you cannot send and receive color faxes For more information about changing the fax speed see Set the fax speed on page 41 For more information about using ECM see Send a fax in Error Correction Mode on page 32 If you have questions about Internet faxing contact your Internet faxing services support department or your local service provider for further assistance Use reports You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive You can also manually print system reports as required these reports provide useful system information about the printer By default the printer is set to print a report only if there is a problem sending or receiving a fax A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction 42 Chapter5 Fax ENWW A NOTE Ifthe reports are not legible you can check the estimated ink levels from the control panel or the HP software For more information see Check the estimated ink levels on page 50 A NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low ink alert consider having a replacement cartridge available to avoid possible printing delays You do no
107. ing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the printer directly to the telephone wall jack Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line Try to send or receive a test fax If you can send or receive a fax successfully there might not be a problem After you resolve any problems found run the fax test again to make sure it passes and the printer is ready for faxing The Phone Cord Connected to Correct Port on Fax test failed Make sure you use the phone cord that came with the printer If you do not use the supplied phone cord to connect from the telephone wall jack to the printer you might not be able to send or receive faxes After you plug in the phone cord that came with the printer run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the printer directly to the telephone wall jack Plug the phone cord into the correct port 1 ENWW Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the pr
108. inter A NOTE If you use the 2 EXT port to connect to the telephone wall jack you cannot send or receive faxes The 2 EXT port should only be used to connect other equipment such as an answering machine Faxissues 79 Figure 9 1 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port 2 After you have connected the phone cord to the port labeled 1 LINE run the fax test again to make sure it passes and the printer is ready for faxing 3 Try to send or receive a test fax The Using Correct Type of Phone Cord with Fax test failed e Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack One end of the phone cord should be connected to the port labeled 1 LINE on the back of the printer and the other end to your telephone wall jack as shown in the illustration Use the phone cord supplied in the box with the printer to connect to the 1 LINE port If the phone cord that came with the printer is not long enough you can use a longer 2 wire phone cord to extend the length You can purchase the cord at an electronics store that carries phone accessories e Checkthe connection between the telephone wall jack and the printer to make sure the phone cord is secure 80 Chapter9 Solve a problem ENWW Make sure you use the phone cord that came with the printer If you
109. inter If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the printer directly to the telephone wall jack If your telephone system is not using a standard dial tone such as some private branch exchange PBX systems this might cause the test to fail This does not cause a problem sending or receiving faxes Try sending or receiving a test fax Check to make sure the country region setting is set appropriately for your country region If the country region setting is not set or is set incorrectly the test might fail and you might have problems sending and receiving faxes Make sure you connect the printer to an analog phone line or you cannot send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the printer to an analog phone line and try sending or receiving a fax Make sure you use the phone cord that came with the printer If you do not use the supplied phone cord to connect from the telephone wall jack to the printer you might not be able to send or receive faxes After you plug in the phone cord that came with the printer run the fax test again After you resolve any problems found run the fax test again to make sure it p
110. interferencia incluyendo la que pueda causar su operaci n no deseada Para saber el modelo de la tarjeta inal mbrica utilizada revise la etiqueta regulatoria de la impresora Notice to users in Japan commummisadsimxurm amp ssHEHEST EMBNEBMELTUORET Notice to users in Korea AS SASHES ABS ASA LOSS UBMs HHS E 8 T AS 106 AppendixA Technical information ENWW B Additional fax setup In this section you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line 4 TIP You can also use the Fax Setup Wizard Windows or HP Setup Assistant Mac OS X to help you quickly set up some important fax settings such as the answer mode and fax header information You can access these tools through the HP software you installed with the printer After you run these tools follow the procedures in this section to complete your fax setup This section contains the following topics e Set up faxing parallel phone systems e Serial type fax setup e Test fax setup Set up faxing parallel phone systems Before you begin setting up the printer for faxing determine which kind of phone system your country region uses The instructions for fax setup differ depending on whether you have a serial or parallel type phone system Table B 1 Countries regions with a parallel type phone system Argentina Australia Brazil Ca
111. is All Rings A NOTE The printer cannot receive faxes when the main phone number is off the hook To change the answer ring pattern for distinctive ring 1 Verify that the printer is set to answer fax calls automatically 2 From the printer control panel display touch Fax 3 Touch Setup and then select Preferences 4 Touch Distinctive Ring A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line Touch Yes to continue 5 Doone of the following e Touch the ring pattern assigned by your telephone company to fax calls e Touch Ring Pattern Detection and then follow the instructions on the printer control panel A NOTE If the Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the feature before it finishes the ring pattern is automatically set to the default which is All Rings ET NOTE If you are using a PBX phone system that has different ring patterns for internal and external calls you must call the fax number from an external number Set the dial type Use this procedure to set tone dialing or pulse dialing mode The factory set default is Tone Do not change the setting unless you know that your phone line cannot use tone dialing A NOTE The pulse dialing option is not available in all countries regions To set the dial type 1 From the printer control panel display touch Fax 2 Touch Setup
112. kjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle Power consumption Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is certified by the U S Environmental Protection Agency The following mark will appear on ENERGY STAR certified imaging products ENERGY STAR Additional ENERGY STAR certified imaging product model information is listed at www hp com go energystar Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste Instead you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment For more information please contact your household waste disposal service or go to http www hp com recycle Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach ENWW Environmental product stewardship program 93 Battery disp
113. med that you are not subscribed to a Caller ID service You can block specific fax numbers by adding them to the junk fax list unblock these numbers by removing them from the junk fax list and print a list of blocked junk fax numbers To add a number to the junk fax list 1 From the printer control panel display touch Fax 2 Touch Setup 3 Touch Preferences 4 Touch Junk Fax Blocking 5 Touch Plus Sign 6 Doone of the following e Toselect a fax number to block from the call history list touch amp Received Call History e Manually enter a fax number to block and touch Add A NOTE Make sure you enter the fax number as it appears on the control panel display and not the fax number that appears on the fax header of the received fax as these numbers can be different ENWW Receivea fax 35 To remove numbers from the junk fax list If you no longer want to block a fax number you can remove it from the junk fax list 1 From the printer control panel display touch Fax 2 Touch Setup 3 Touch Preferences 4 Touch Junk Fax Blocking 5 Select the number you want to remove and then touch Remove Set up phone book contacts You can set up frequently used fax numbers as phone book contacts This lets you quickly dial those numbers using the printer control panel 2 TIP In addition to creating and managing phone book contacts from the printer control panel you can also use tools available on yo
114. n the wireless capability of the printer is on 1 2 From the printer control panel touch 9 Wireless and then touch Settings Touch to turn Wireless on or off If the printer is not configured to connect to a network turning wireless on automatically launches the Wireless Setup Wizard Connect wirelessly to the printer without a router With Wi Fi Direct you can print wirelessly from a computer smart phone tablet or other wireless capable device without connecting to an existing wireless network Guidelines for using Wi Fi Direct Make sure your computer or mobile device has the necessary software o If you are using a computer make sure you have installed the printer software provided with the printer If you have not installed the HP printer software on the computer connect to Wi Fi Direct first and then install the printer software Select Wireless when prompted by the printer software for a connection type If you are using a mobile device make sure you have installed a compatible printing app For more information about mobile printing visit www hp com global us en eprint mobile printing apps html Make sure Wi Fi Direct for your printer is turned on Wi Fi Direct can be turned on using two modes o o Automatic mode Allows any mobile device to connect to your printer Manual mode Requires mobile devices to be confirmed at the printer control panel before they can connect to
115. nada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam e Ifyou do not see your country region listed you probably have a serial type phone system In a serial type phone system the connector type on your shared telephone equipment modems phones and answering machines does not allow a physical connection to the 2 EXT port on the printer Instead all equipment must be connected at the telephone wall jack ENWW Set up faxing parallel phone systems 107 A NOTE In some countries regions that use serial type phone systems the phone cord that came with the printer might have an additional wall plug attached to it This enables you to connect other telecom devices to the wall jack where you plug in the printer You might need to connect the supplied phone cord to the adapter provided for your country region If your country region is listed you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the printer Ef NOTE If you have a parallel type phone system HP recommends you use the 2 wire phone cord supplied with the printer to connect it to the telephone wall jack If you are unsure which kind of telephone system you have serial o
116. nd follow the on screen instructions to accept the terms of use If prompted choose to allow the printer to check for and install printer updates A NOTE Ifa printer update is available the printer downloads and installs the update and then restarts Repeat the instructions from step 1 to set up Web Services A NOTE If prompted for proxy settings and if your network uses proxy settings follow the on screen instructions to set up a proxy server If you do not have the proxy details contact your network administrator or the person who set up the network When the printer is connected to the server the printer prints an information page Follow the instructions on the information page to finish the setup To set up Web Services using the HP printer software Windows 1 ENWW Open the HP printer software For more information see Open the HP printer software Windows on page 11 In the window that appears double click Print Scan amp Fax and then select Connect Printer to the Web under Print The printer s home page embedded web server opens Click the Web Services tab In the Web Services Settings section click Setup click Continue and follow the on screen instructions to accept the terms of use If prompted choose to allow the printer to check for and install printer updates A NOTE Ifa printer update is available the printer will download and install the update and then restart You will have to
117. ndling Get sharp crisp images when you use this paper with any inkjet printer It is available in glossy finish in several sizes including A4 8 5 x 11 inches 216 x 279 mm 5 x 7 inches 13 x 18 cm and 4 x 6 inches 10 x 15 cm It is acid free for longer lasting documents e HPPhotoValue Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable lab quality photos with your HP 6 Chapter2 Get started ENWW printer Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid print after print Great for printing out an entire vacation s worth of photos or multiple prints to share Business documents HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt This paper is a heavy two sided matte paper perfect for presentation proposals reports and newsletters It is heavyweight for an impressive look and feel HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy These papers are glossy coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt These papers are matte coated on both sides for two sided use They are the per
118. ne wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the printer 3 Connect a phone to the OUT port on the back of your computer dial up modem 4 Usingthe phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer ENWW Set up faxing parallel phone systems 127 A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 If your modem software is set to receive faxes to your computer automatically turn off that setting 6 Turn off the Auto Answer setting 7 Runa fax test A NOTE If you do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes You must be available to respond in person to incoming fax calls or the printer cannot receive faxes If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Serial type fax setup For information on setting up the printer for faxing using a serial type phone system se
119. ng in order 1 Check for error messages from the printer display and resolve them by following the onscreen instructions 2 fyour computer is connected to the printer with a USB cable disconnect and reconnect the USB cable If your computer is connected to the printer with a wireless connection confirm that the connection is working 3 Verify that the printer is not paused or offline To verify that the printer is not paused or offline a Depending on your operating system do one of the following e Windows 8 1 and Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers ENWW Printing issues 69 e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes b Either double click the icon for your printer or right click the icon for your printer and select See what s printing to open the print queue c OnthePrinter menu make sure there are no check marks next to Pause Printing or Use Printer Offline d If you made any changes try to print again 4 Verify that the printer is set as the default printer To verify that the printer is set as the default printer a Depending upon your operating
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121. nother fax number All faxes are forwarded in black and white regardless of how they were originally sent HP recommends that you verify the number you are forwarding to is a working fax line Send a test fax to make sure the fax machine is able to receive your forwarded faxes To forward faxes from the printer control panel 1 2 3 4 5 From the printer control panel display touch Fax Touch Setup Touch Preferences Touch Fax Forwarding Touch On Print and Forward to print and forward the fax or select On Forward to forward the fax ET NOTE Ifthe printer is not able to forward the fax to the designated fax machine for example if it is not turned on the printer prints the fax If you set up the printer to print error reports for received faxes it also prints an error report At the prompt enter the number of the fax machine intended to receive the forwarded faxes and then touch Done Enter the required information for each of the following prompts start date start time end date and end time Fax forwarding is activated Touch OK to confirm If the printer loses power when fax forwarding is set up it saves the fax forwarding setting and phone number When the power is restored to the printer the fax forwarding setting is still On A NOTE You can cancel fax forwarding by selecting Off from the Fax Forwarding menu 34 Chapter5 Fax ENWW Set automatic reduction for incoming faxes The Auto Red
122. o different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports e If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 17 Example of a parallel splitter E e If your country region is listed in the table you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the printer Figure B 18 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 3 Computer with modem 4 Telephone To set up the printer on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2 EXT on the back of the printer 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telepho
123. o go online for more information For information on receiving faxes manually see Receive a fax manually on page 32 If you have a computer dial up modem on the same phone line with the printer check to make sure that the software that came with your modem is not set to receive faxes automatically Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes which prevents the printer from receiving fax calls If you have an answering machine on the same phone line with the printer you might have one of the following problems Your answering machine might not be set up correctly with the printer o Your outgoing message might be too long or too loud to allow the printer to detect fax tones and the sending fax machine might disconnect e Your answering machine might not have enough quiet time after your outgoing message to allow the printer to detect fax tones This problem is most common with digital answering machines The following actions might help solve these problems o When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the printer click here to go online for more information Make sure the printer is set to receive faxes automatically For information on setting up the printer to receive faxes automatically see Receive a fax on page 32 Make sure the Rings to Answer Setting is set
124. oblem o If the Fax Line Condition Test fails without the other equipment connect the printer to a working phone line and continue reviewing the troubleshooting information in this section e Ifyou are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the printer directly to the telephone wall jack e Make sure you use the phone cord that came with the printer If you do not use the supplied phone cord to connect from the telephone wall jack to the printer you might not be able to send or receive faxes After you plug in the phone cord that came with the printer run the fax test again After you resolve any problems found run the fax test again to make sure it passes and the printer is ready for faxing If the Fax Line Condition test continues to fail and you experience problems faxing contact your telephone company and have them check the phone line Troubleshoot fax problems Troubleshoot fax problems Use an HP online troubleshooting wizard Resolve problems sending or receiving a fax or faxing to your computer A NOTE The HP online troubleshooting wizards may not be available in all languages Read general instructions in the Help for specific fax problems What kind of fax problem are you having The display always shows Phone Off Hook e Youareusing the wrong type of phone cord Make sur
125. of equipment and services sharing your fax line e DSL ADigital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region e PBX A private branch exchange PBX phone system or an integrated services digital network ISDN system 108 Appendix B Additional fax setup ENWW ENWW e Distinctive ring service A distinctive ring service through your telephone company provides multiple telephone numbers with different ring patterns e X Voice calls Voice calls are received at the same phone number you use for fax calls on the printer e Computer dial up modem A computer dial up modem is on the same phone line as the printer If you answer Yes to any of the following questions you are using a computer dial up modem o Do you send and receive faxes directly to and from your computer software applications through a dial up connection Do you send and receive email messages on your computer through a dial up connection Do you access the Internet from your computer through a dial up connection e Answering machine An answering machine that answers voice calls at the same phone number you use for fax calls on the printer e Voice mail service A voice mail subscription through your telephone company at the same number you use for fax calls on the printer 3 Fromthe following table select the combination of equipment and services applicable to your home or office setting Th
126. of paper The printer continues to store incoming faxes as long as there is memory available If the memory becomes full the printer stops answering incoming fax calls When the error condition is resolved the faxes stored in memory print automatically and then they are deleted from memory Off Faxes are never stored in memory For example you might want to turn off Backup fax for security purposes If an error condition occurs that prevents the printer from printing for example the printer runs out of paper the printer stops answering incoming fax calls Receiveafax 33 Reprint received faxes from memory The received faxes that are not printed out are stored in memory A NOTE After the memory becomes full the printer cannot receive the new fax until you print or delete the faxes from memory You might also want to delete the faxes in memory for security or privacy purposes Depending on the sizes of the faxes in memory you can reprint up to 30 of the most recently printed faxes if they are still in memory For example you might need to reprint your faxes if you lost the copy of your last printout To reprint faxes in memory from the printer control panel 1 2 3 4 5 Load paper in the main paper tray From the printer control panel display touch Fax Touch Reprint Select the faxes you want to reprint Touch Print Forward faxes to another number You can set up the printer to forward your faxes to a
127. of rings before answering on page 39 Network and connection issues What do you want to do Fix wireless connection Choose one of the following troubleshooting options HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically Use an HP online e Troubleshoot your wireless problem whether your printer has never been connected or it was troubleshooting wizard connected and is no longer working e Troubleshoot a firewall or antivirus issue if you suspect that it is preventing your computer from connecting to the printer A NOTE The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages Read general instructions in the Help for wireless troubleshooting Check the network configuration or print the wireless test report to assist in diagnosing network connection issues 1 From the printer control panel touch i Wireless and then touch C Settings 2 Touch Print Reports and then touch Network Configuration Page or Wireless Test Report Find network settings for wireless connection Choose one of the following troubleshooting options HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that can tell you the network name SSID and password network key Use an HP online troubleshooting wizard Learn how to find your network name SSID and wireless password
128. olP 42 volume faxsounds 41 w wall jack test fax 79 warranty 89 Webscan 24 websites accessibility information 2 wireless communication regulatory information 103 setup 55 ENWW Index 133
129. on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name c Inthe printer software click Print Scan amp Fax and then click Maintain Your Printer to access the Printer Toolbox d In Printer Toolbox click Align Ink Cartridges on the Device Services tab The printer prints an alignment sheet Printing issues 73 e Load the cartridge alignment sheet print side down on the right front corner of the scanner glass f Follow the instructions on the printer display to align the cartridges Recycle or discard the cartridge alignment sheet To align the cartridges from the printer display a Load Letter or A4 unused plain white paper into the input tray b Fromthe printer control panel display touch Tools c Touch Align Printer and then follow the on screen instructions 6 Printa diagnostics page if the cartridges are not low on ink To print a diagnostics page from the printer software a Loadletter or A4 unused plain white paper into the paper tray b Depending on your operating system do one of the following to open the printer software o Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area on
130. ookies or you can configure it to alert you every time a cookie is offered which allows you to decide which cookies to accept or refuse You can also use your browser to remove unwanted cookies A NOTE Depending on your printer if you disable cookies you also disable one or more of the following features ENWW Advanced printer management tools for networked printers 61 62 Starting where you left the application especially useful when using setup wizards Remembering the EWS browser language setting Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies see the documentation available with your Web browser Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer When setting up the wireless networked printer make sure your wireless router is powered on The printer searches for wireless routers then lists the detected network names on the display To check the wireless connection on the printer touch the ip Wireless on the control panel to open the Wireless menu If it shows that Wireless is Off touch to turn the wireless connection on The Wireless Setup Wizard starts automatically Follow the on screen instructions to set up your printer wireless connection If your computer is connected to a Virtual Private Network VPN you need to disconnect from the VPN before you can access
131. or more pieces of the other equipment is causing problems try adding them back one at a time and receiving a fax each time until you identify which equipment is causing the problem If you have a special ring pattern for your fax phone number using a distinctive ring service through your telephone company make sure that the Distinctive Ring feature on the printer is set to match For more information see Change the answer ring pattern for distinctive ring on page 39 The printer cannot send faxes but can receive faxes The printer might be dialing too fast or too soon You might need to insert some pauses in the number sequence For example if you need to access an outside line before dialing the phone number insert a pause following the access number If your number is 95555555 and 9 accesses an outside line you might insert pauses as follows 9 555 5555 To enter a pause in the fax number you are typing touch the repeatedly until a dash appears on the display You can also send the fax using monitor dialing This enables you to listen to the phone line as you dial You can set the pace of your dialing and respond to prompts as you dial For more information see Send a fax using monitor dialing on page 30 The number you entered when sending the fax is not in the proper format or the receiving fax machine is having problems To check this try calling the fax number from a telephone and listen for fax tones If you cannot he
132. or tap Start and then click or tap OK 70 Chapter9 Solve a problem ENWW ENWW b Windows 7 From the Windows Start menu click Control Panel System and Security and then Administrative Tools Double click Services Right click the Print Spooler and then click Properties On the General tab next to Startup type make sure that Automatic is selected v Ifthe service is not already running under Service status click Start and then click OK Windows Vista i From the Windows Start menu click Control Panel System and Maintenance Administrative Tools ii Double click Services iii Right click the Print Spooler service and then click Properties iv On the General tab next to Startup type make sure that Automatic is selected v Ifthe service is not already running under Service status click Start and then click OK Windows XP iv From the Windows Start menu right click My Computer Click Manage and then click Services and Applications Double click Services and then select Print Spooler Right click Print Spooler and click Restart to restart the service Try using your printer again Restart the computer Clear the print queue To clear the print queue Depending upon your operating system do one of the following Windows 8 1 and Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or ta
133. ords you might already have in your home or office 5 Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port A NOTE If your answering machine does not let you connect an external phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the printer You can use standard phone cords for these connections 6 If your modem software is set to receive faxes to your computer automatically turn off that setting A NOTE If you do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes 7 Turn on the Auto Answer setting 8 Set your answering machine to answer after a low number of rings 9 Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product The maximum number of rings varies by country region 10 Runa fax test When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The printer monitors the call during this time listening for fax tones If incoming fax tones are detected the printer emits fax reception tones and receives the fax if there are no fax tones the printer stops monitoring the line and your answering machine can record a voice message If y
134. osal in Taiwan REC In Battery notice for Brazil A bateria deste equipamento nao foi projetada para ser removida pelo cliente California Perchlorate Material Notice EPEAT California Perchlorate Material Notice Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate This product s real time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California EPEAT Most HP products are designed to meet EPEAT EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment For more information on EPEAT go to www epeat net For information on HP s EPEAT registered products go to www hp com hpinfo globalcitizenship environment pdf epeat_printers pdf European Union Commission Regulation 1275 2008 For product power data including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated please refer to section P14 Additional Information of the product IT ECO Declaration at www hp com hpinfo globalcitizenship environment productdata itecodesktop pc html 94 AppendixA Technical information ENWW The Table of Hazardous Substances Elements and their Content China PRTREUBNSILKUSERSM REP 18 7 8 BU RSREH BBN K uin a ea NEAR g Cr vi PBB PBDE
135. ou encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance 124 Appendix B Additional fax setup ENWW Shared voice fax line with computer DSL ADSL modem and answering machine Figure B 15 Back view of the printer 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter 4 Answering machine 5 Telephone optional 6 DSL ADSL modem 7 Computer 8 Phone cord provided with the printer connected to the 1 LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region A NOTE You need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 16 Example of a parallel splitter e To set up the printer with a computer DSL ADSL modem 1 Obtain a DSL ADSL filter from your DSL ADSL provider ENWW Set up faxing parallel phone systems 125 A NOTE Phones in other parts of the home office sharing the same phone number with DSL ADSL service need to be connected to additional DSL ADSL filters to avoid noise when making voice calls 2 Using the phone cord supplied in the box with the printer connect one end to the DSL ADSL filter then connect th
136. ow to print envelopes from your computer Click here to go online for more information Printer settings tips ENWW On the Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area Select the appropriate paper size from the Paper Size drop down list in the Advanced Options dialog box Access the Advanced Options dialog box by clicking the Advanced button on the Layout or Paper Quality tab To change default print settings click Print Scan amp Fax and then click Set Preferences in the printer software Depending on your operating system do one of the following to open the printer software Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name o Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name o Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP OfficeJet 4650 series and then click HP OfficeJet 4650 series If you want to print a black and white document using black ink only click the Advanced button From the Print in Grayscale drop down menu select Black Ink Only then click the OK button Tips for print success 20 Printer settings tips OS X Notes On the P
137. p View devices and printers Windows 7 From the Windows Start menu click Devices and Printers Windows Vista From the Windows Start menu click Control Panel and then click Printers Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes Double click the icon for your printer to open the print queue On the Printer menu click Cancel all documents or Purge Print Document and then click Yes to confirm Printingissues 71 d If there are still documents in the queue restart the computer and try printing again after the computer has restarted e Check the print queue again to make sure it is clear and then try to print again To check the power connection and reset the printer 1 Make sure the power cord is firmly connected to the printer ERE 1 Power connection to the printer 2 Connection to a power outlet 2 Lookinside the printer and check for a green light indicating the printer is receiving electrical power If it is not lit make sure the cord is fully plugged into the printer or connect to another power outlet 3 Look at the On button located on the printer If it is not lit the printer is turned off Press the On button to turn on the printer A NOTE Ifthe printer is not receiving electrical power connect it to another power outlet 4 With the printer turned on disconnect the power cord from the side of the printer under the cartridge acce
138. paper needs to be loaded and will be moved back and forth during the cleaning Mechanical noises are normal at this time 1 Load Letter or A4 unused plain white paper into the input tray 2 Fromthe printer control panel display touch Tools 3 Touch Clean Page Smears and then follow the on screen instructions A NOTE You can also do the same from the HP printer software or embedded web server EWS To access the software or EWS see Open the HP printer software Windows on page 11 or Open the embedded Web server on page 61 Copy issues Troubleshoot copy problems Use an HP online troubleshooting wizard Get step by step instructions if the printer does not create a copy or if your printouts are low quality ET NOTE TheHP online troubleshooting wizards may not be available in all languages Tips for copy and scan success on page 26 Scan issues HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically Solve scan problems Use an HP online troubleshooting wizard Get step by step instructions if you cannot create a scan or if your scans are low quality A NOTE The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages Tips for copy and scan success on page 26 Fax issues Run the fax test report first to see if there is a problem with your fax setup If the test
139. passes and you are still having problems faxing check the fax settings listed in the report to verify that the settings are correct Run the fax test You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing Perform this test only after you have completed fax setup on the printer The test does the following e Tests the fax hardware e Verifies that the correct type of phone cord is connected to the printer e Checksthat the phone cord is plugged into the correct port ENWW Copyissues 77 Checks for a dial tone Tests the status of your phone line connection Checks for an active phone line To test fax setup via the printer control panel 1 2 Set up the printer for faxing according to your particular home or office setup instructions Make sure the ink cartridges are installed and that full size paper is loaded in the input tray before starting the test On the Fax screen touch Setup touch Setup Wizard and then follow the onscreen instructions The printer displays the status of the test on the display and prints a report Review the report e If the fax test failed review the solutions below e Ifthe fax test passed and you are still having problems faxing verify that the fax settings listed in the report are correct You can also use HP s online troubleshooting wizard What to do if the fax test failed If you ran a fax test and the test failed review the re
140. per or papers that adhere to the ColorLok standard For more information see Paper basics on page 6 Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag This prevents the photo paper from curling Align the printer cartridges Printing issues 75 To align print cartridges from the software a Load Letter or A4 plain white paper in the paper tray b Open HP Utility A NOTE HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk Select the HP OfficeJet 4650 series from the list of devices at the left of the window d Click Align e Click Align and follow the on screen instructions f Click All Settings to return to the Information and Support pane 6 Print atest page To print a test page a Load Letter or A4 plain white paper in the paper tray b Open HP Utility ET NOTE HPUtility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk Select the HP OfficeJet 4650 series from the list of devices at the left of the window d Click Test Page e Cl
141. perating system do one of the following e Windows 8 1 Click the down arrow in lower left corner of the Start screen select the printer name and then click Utilities e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar select the printer name and then click Utilities e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder of your printer b Click Printer Setup amp Software and then select Connect a new printer c When the Connection Options software screen appears select Wireless Select your HP printer software from the list of detected printers d Follow the on screen instructions 5 Print your document Chapter 8 Connect Your Printer ENWW To print from a wireless capable computer 0S X 1 Make sure you have turned on Wi Fi Direct on the printer 2 Turn on Wi Fi on the computer For more information see the documentation provided by Apple 3 Clickthe Wi Fi icon and choose the Wi Fi Direct name such as DIRECT OfficeJet 4650 where are the unique characters to identify your printer Enter the Wi Fi Direct password when prompted ET NOTE To find the password touch 0m Wi Fi Direct on the Home screen 4 Addthe printer a Open System Preferences b Depending on your operating system click Print Scan amp Fax or Printers amp Scanners Click below the list of print
142. photos or envelopes the printer works in the same way as when Quiet Mode is off You can create a schedule by selecting the time when the printer prints in Quiet Mode For example you can schedule the printer to be in Quiet Mode from 10 p m to 8 a m everyday Quiet Mode is off by default Turn Quiet Mode on or off To turn Quiet Mode on or off from the printer control panel 1 From the Home screen touch Setup 2 Touch Preferences 3 Touch Quiet Mode 4 Touch On or Off next to Quiet Mode To turn Quiet Mode on or off from the printer software Windows 1 Open the HP printer software For more information see Open the HP printer software Windows on page 11 2 Clickthe Quiet Mode tab 12 Chapter2 Get started ENWW 3 4 Click On or Off Click Save Settings To turn Quiet Mode on or off from the Embedded Web Server EWS T 2 3 4 Open the EWS For more information see Open the embedded Web server on page 61 Click the Settings tab In the Preferences section select Quiet Mode and then select On or Off Click Apply Create a schedule for Quiet Mode To create a schedule for Quiet Mode from the printer control panel 1 2 3 4 5 From the Home screen touch Setup Touch Preferences Touch Quiet Mode Touch Off next to Quiet Mode to turn it on and then touch OK to confirm Touch Off next to Schedule and then change start time and end time of the schedule To turn Quiet Mod
143. port e System requirements e Environmental specifications e Print specifications o Scan specifications e Copy specifications o Cartridge yield o Print resolution e Acoustic information System requirements Software and system requirements are located in the Readme file 90 AppendixA Technical information ENWW For information about future operating system releases and support visit the HP online support website at www hp com support Environmental specifications e Recommended operating temperature range 15 C to 32 C 59 F to 90 F e Allowable operating temperature range 5 C to 40 C 41 F to 104 F e Humidity 20 to 80 RH non condensing recommended 25 C maximum dewpoint e Non operating Storage temperature range 40 C to 60 C 40 F to 140 2F e Inthe presence of high electromagnetic fields it is possible the output from the HP OfficeJet 4650 series may be slightly distorted HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Print specifications e Print speeds vary according to the complexity of the document e Method drop on demand thermal inkjet e Language PCL3 GUI Scan specifications e Optical Resolution up to 1200 dpi e Hardware Resolution up to 1200 x 1200 dpi e Enhanced Resolution up to 1200 x 1200 dpi e Bitdepth 24 bit color 8 bit grayscale 256 lev
144. port for basic information about the error For more detailed information check the report to see which part of the test failed and then review the appropriate topic in this section for solutions to try The Fax Hardware Test failed Turn the printer off by pressing Power button located on the printer control panel and then unplug the power cord from the back of the printer After a few seconds plug the power cord in again and then turn the power on Run the test again If the test fails again continue reviewing the troubleshooting information in this section Try to send or receive a test fax If you can send or receive a fax successfully there might not be a problem If you are running the test from the Fax Setup Wizard Windows or HP Utility OS X make sure the printer is not busy completing another task such as receiving a fax or making a copy Check the display for a message indicating that the printer is busy If it is busy wait until it is finished and in the idle state before running the test Make sure you use the phone cord that came with the printer If you do not use the supplied phone cord to connect from the telephone wall jack to the printer you might not be able to send or receive faxes After you plug in the phone cord that came with the printer run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack
145. positioned to meet the contacts on the ink cartridge 7 Use a dry swab or lint free cloth to wipe the contacts 8 Reinstall the ink cartridge 68 Chapter9 Solve a problem ENWW 9 Close the access door and check if the error message has gone away 10 If you still receive the error message turn the product off and then on again A NOTE If one ink cartridge is causing problems you can remove it and use the single cartridge mode to operate the HP OfficeJet 4650 series with only one cartridge Fix ink cartridge incompatible issues The ink cartridge is not compatible with your printer Replace it with a new ink cartridge For more information see Replace the cartridges on page 51 Printing issues What do you want to do Fix problems with page not printing unable to print HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically Troubleshoot problems with print Use an HP online troubleshooting wizard jobs not printing Get step by step instructions if the printer is not responding or printing A NOTE The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages Read general instructions in the Help for unable to print issues Resolve print issues Make sure that the printer is turned on and that there is paper in the tray If you are still unable to print try the followi
146. preview screen Set up Web Services Before you set up Web Services make sure your printer is connected to the Internet using wireless connection To set up Web Services use one of the following methods 46 Chapter6 Use Web Services ENWW To set up Web Services using the printer control panel 1 2 3 4 5 From the printer control panel display touch HP Printables Touch Enable Web Services Touch Accept to accept the Web Services terms of use and enable Web Services In the Auto Update screen touch Yes to allow the printer to automatically check for and install product updates A NOTE Ifa printer update is available the printer downloads and installs the update and then restarts You have to repeat the instructions from step 1 to set up Web Services A NOTE If prompted for proxy settings and if your network uses proxy settings follow the on screen instructions to set up a proxy server If you do not have the proxy details contact your network administrator or the person who set up the network When the printer is connected to the server the printer prints an information page Follow the instructions on the information page to finish the setup To set up Web Services using the Embedded Web Server EWS 1 2 3 5 Open the EWS For more information see Open the embedded Web server on page 61 Click the Web Services tab In the Web Services Settings section click Setup click Continue a
147. printer ENWW HP support 89 A Technical information The technical specifications and international regulatory information for the HP OfficeJet 4650 series are provided in this section For additional specifications see the printed documentation that came with the HP OfficeJet 4650 series This section contains the following topics e Hewlett Packard Company notices Oo Specifications e Environmental product stewardship program e Regulatory information Hewlett Packard Company notices The information contained herein is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under the copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein 2015 Hewlett Packard Development Company L P Microsoft Windows 9 Windows XP Windows Vista Windows 7 Windows 8 and Windows 8 1 are U S registered trademarks of Microsoft Corporation Specifications Technical specifications for the HP OfficeJet 4650 series are provided in this section For more product specifications see the Product Data Sheet at www hp com sup
148. r A CAUTION To prevent possible damage to the printhead clear paper jams as soon as possible To clear an internal paper jam A CAUTION Avoid pulling jammed paper from the front of the printer Instead follow the steps below to clear the jam Pulling out jammed paper from the front of the printer might cause the paper to tear and leave torn pieces inside the printer this could result in more jams later 1 Check the paper path inside the printer a Open the cartridge access door ENWW Jams and paper feed issues 63 b Remove the paper path cover c Lift the duplexer cover up and remove jammed paper d Reinsert the paper path cover Make sure it snaps into place 64 Chapter9 Solve a problem ENWW e Close the cartridge access door f Touch OK on the control panel to continue the current job 2 Ifthe problem is not resolved check the print carriage area inside the printer A CAUTION During the process avoid touching the cable attached to the print carriage a Open the cartridge access door b If there is any jammed paper move the print carriage to the far right of the printer grasp the jammed paper with both hands and then pull it towards you A CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the printer If you do not remove all the pieces of paper from the print
149. r The answer mode determines whether the printer answers incoming calls e Turnon the Auto Answer setting if you want the printer to answer faxes automatically The printer answers all incoming calls and faxes e Turnoffthe Auto Answer setting if you want to receive faxes manually You must be available to respond in person to the incoming fax call or else the printer does not receive faxes To set the answer mode 1 From the printer control panel display touch Fax 2 Touch Setup and then touch Preferences 3 Touch Auto Answer to turn it on or off You may also access this feature by touching amp the Fax Status icon on the Home screen Set the number of rings before answering If you turn on the Auto Answer setting you can specify how many rings occur before incoming calls are automatically answered The Rings to Answer setting is important if you have an answering machine on the same phone line as the printer because you want the answering machine to answer the phone before the printer does The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine For example set your answering machine to a low number of rings and the printer to answer in the maximum number of rings The maximum number of rings varies by country region In this setup the answering machine answers the call and the printer monitors the line If the printer detects fax tones it receiv
150. r different from the original Style formatting and text flow may differ from the original document For documents that need to be printed with a higher quality such as legal documents we recommend that you print from the software application on your computer where you have more control over what your printout looks like e Click here to go online for more information Use HP Printables Print pages from the web without using a computer by setting up HP Printables a free service from HP You can print coloring pages calendars puzzles recipes maps and more depending on the apps available in your country region Go to the HP Connected website for more information and specific terms and conditions www hpconnected com Use the HP Connected website Use HP s free HP Connected website to set up increased security for HP ePrint and specify the email addresses that are allowed to send email to your printer You can also get product updates more apps and other free services Go to the HP Connected website for more information and specific terms and conditions www hpconnected com Remove Web Services To remove Web Services 1 Fromthe printer control panel display touch p ePrint and then touch oO Web Services Settings 2 Touch Remove Web Services 3 Touch Yes to confirm Tips for using Web Services Use the following tips to print apps and use HP ePrint Tips for printing apps and using HP ePrint e Learn
151. r parallel check with your telephone company This section contains the following topics Select the correct fax setup for your home or office Case A Separate fax line no voice calls received Case B Set up the printer with DSL Case C Set up the printer with a PBX phone system or an ISDN line Case D Fax with a distinctive ring service on the same line Case E Shared voice fax line Case F Shared voice fax line with voice mail Case G Fax line shared with computer modem no voice calls received Case H Shared voice fax line with computer modem Case I Shared voice fax line with answering machine Case J Shared voice fax line with computer modem and answering machine Case K Shared voice fax line with computer dial up modem and voice mail Select the correct fax setup for your home or office To fax successfully you need to know what types of equipment and services if any share the same phone line with the printer This is important because you might need to connect some of your existing office equipment directly to the printer and you might also need to change some fax settings before you can fax successfully 1 2 Determine if your telephone system is serial or parallel See Set up faxing parallel phone systems on page 107 a SSerial type telephone system See Serial type fax setup on page 128 b Parallel type telephone system Go to step 2 Select the combination
152. r the printer can be found by pressing the Wireless icon or by printing a network configuration page e ina supported Web browser on your computer type the IP address or hostname that has been assigned to the printer For example if the IP address is 192 168 0 12 type the following address into a Web browser http 192 168 0 12 To open the embedded Web server using Wi Fi Direct 1 From the Home screen touch m Wi Fi Direct 2 f Wi Fi Direct is Off touch Settings and then touch to turn on Wi Fi Direct 3 From your wireless computer turn wireless on search for and connect to the Wi Fi Direct name for example DIRECT OfficeJet 4650 where are the unique characters to identify your printer Enter the Wi Fi Direct password when prompted 4 Ina supported Web browser on your computer type the printer IP address for example http 192 168 223 1 About cookies The embedded Web server EWS places very small text files cookies on your hard drive when you are browsing These files let the EWS recognize your computer the next time you visit For example if you have configured the EWS language a cookie helps remember which language you have selected so that the next time you access the EWS the pages are displayed in that language Some cookies such as the cookie that stores customer specific preferences are stored on the computer until you clear them manually You can configure your browser to accept all c
153. r the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operalion of the device WARNING Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits Nevertheless the device shovld be used in such a manner that the potential for human contact is minimized during normal operation To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits human proximity to the antennas should not be less than 20 cm 8 inches Conform ment au R glement d Industrie Canada cet metteur radio lectrique ne peut fonctionner qu avec une antenne d un type et d un gain maximum ov moindre approuv par Industrie Canada Afin de r duire le brouillage radio lectrique potentiel pour d autres utilisateurs le type d antenne et son gain doivent tre choisis de mani re ce que la puissance isotrope rayonn e quivalente p i r e ne d passe pas celle n cessaire une communication r
154. rd Whit HReENKLBRI KESBEVFSW AMn ERI RKE 60595 CU ERI HK U A Noise emission statement for Germany Gerauschemission lp lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45535 T 19 GS Statement Germany Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert warden ENWW Regulatory information 99 Declaration of conformity DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 17050 1 DoC t SDGOB 1501 Supplier s Name Hewlett Packard Company Supplier s Address 16399 West Bernardo Drive San Diego CA 92127 1899 USA declares that the product Product Name and Modet HP ENVY 4520 All in One Printer Series HP DeskJet Ink Advantage 4535 All in One Printer Series HP ENVY 4510 All in One Printer Series Regulatory Model Number 1 SDGOB 1501 Product Options All Radio Module SDGOB 1392 802 11 b g n Power Adapter N A conforms to the following Product Specifications and Regulations EMC Class B CISPR 22 2008 EN 55022 2010 CISPR 24 2010 EN 55024 2010 IEC 61000 3 2 2005 A1 2008 A2 2009 EN 61000 3 2 2006 A1 2009 A2 2009 IEC 61000 3 3 2008 EN 61000 3 3 2008 FCC CFR 47 Part 15 ICES 003 issue 5 Class B Safety IEC 60950 1 2005 A1 2009 EN 60950 1 2006 A11 2009 A1 2010 A12 20
155. rint dialog use the Paper Size pop up menu to select the size of paper loaded in the printer On the Print dialog choose the Paper Type Quality pop up menu and select the appropriate paper type and quality To print a black and white document using only black ink choose the Paper Type Quality click the Color Options disclosure triangle and choose Grayscale from the Color pop up menu Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results time after time ET NOTE HP cannot guarantee the quality or reliability of non HP supplies Product service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased original HP ink cartridges go to www hp com go anticounterfeit Ink level warnings and indicators provide estimates for planning purposes only ET NOTE When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the cartridges until print quality becomes unacceptable Software settings selected in the print driver only apply to printing they do not apply to copying or scanning You can print your document on both sides of the paper Chapter3 Print ENWW 4 Copy and scan e Copy documents e Scan e Tips for copy and scan success Copy documents The Copy menu on the printer displ
156. rint side up into the document feeder or load the original print side down on the right front corner of the scanner glass From the printer control panel display touch Fax Touch Send Now Touch Black or Color Touch Enter Fax Number or touch Phone Book Enter the fax number using the screen keypad that appears or select a phone book contact or previously dialed or received number X TIP Toadda pause in the fax number you are entering touch repeatedly until a dash appears on the display Follow any prompts that might occur XE TIP gf you are using a calling card to send a fax and you have your calling card PIN stored as a phone book contact when prompted to enter your PIN touch tZ Phone Book to select the phone book contact where you have your PIN stored Your fax is sent when the receiving fax machine answers 30 Chapter5 Fax ENWW Send a fax from memory You can scan a black and white fax into memory and then send the fax from memory This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable The printer scans the originals into memory and sends them once it is able to connect to the receiving fax machine After the printer scans the pages into memory you can immediately remove the originals from the document feeder tray or scanner glass A NOTE You can only send a black and white fax from memory To send a fax from memory 1 Ensure that S
157. rovider or vendor for further assistance Case D Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service through your telephone company that allows you to have multiple phone numbers on one phone line each with a different ring pattern set up the printer as described in this section Figure B 3 Back view of the printer J o 112 AppendixB Additional fax setup ENWW Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up the printer with a distinctive ring service 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number A NOTE By default the printer is set to answer all ring
158. s 109 Other equipment or services sharing your fax line Recommended fax setup DSL PBX Distinctive Voice Computer dail Answering Voice mail ring service calls up modem machine service v v Case I Shared voice fax line with answering machine on page 121 v v v Case J Shared voice fax line with computer modem and answering machine on page 122 v v y Case K Shared voice fax line with computer dial up modem and voice mail on page 126 Case A Separate fax line no voice calls received If you have a separate phone line on which you receive no voice calls and you have no other equipment connected on this phone line set up the printer as described in this section Figure B 1 Back view of the printer Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up the printer with a separate fax line 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be
159. s and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not have to replace the cartridges until the print quality is unacceptable A NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the product and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Chapter 7 Work with cartridges ENWW Replace the cartridges To replace the cartridges 1 Check that power is on 2 Remove the old cartridge a Openthe access door b Open the latch on the cartridge slot c Remove the cartridge from the slot 3 Insert a new cartridge a Remove the cartridge from packaging ENWW Replace the cartridges 51 b Remove plastic tape using the pull tab Slide the new cartridge in the slot and close the latch until it clicks 4 Closethecartridge access door A NOTE The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge Order ink supplies Before ordering cartridges locate the correct cartridge number Locate the cartridge
160. s are low on ink consider replacing them Check the paper type For best print quality use high quality HP paper or papers that adhere to the ColorLok standard For more information see Paper basics on page 6 Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag This prevents the photo paper from curling Align the cartridges To align the cartridges from the printer software A NOTE Aligning the cartridges ensures the high quality output The HP All in One prompts you to align the cartridges every time you install a new cartridge If you remove and reinstall the same ink cartridge the HP All in One will not prompt you to align the ink cartridges The HP All in One remembers the alignment values for that ink cartridge so you do not need to realign the ink cartridges a Load letter or A4 unused plain white paper into the paper tray b Depending on your operating system do one of the following to open the printer software o Windows 8 1 Click the down arrow in lower left corner of the Start screen and then select the printer name e Windows 8 Right click an empty area
161. scaeesseasesecaesaesseeaesaesseeaesaesassess 17 Print With AirPrint a cover sss Gaze 17 Print using the maximum dpi eese eee esses eee eeee eene nn einen sens snas snas instr seras sss sa sensa sss sa s ssa ss sas snas 18 TIPS FOF print SUCCESS RR ERI TCR P ee 19 4 Copy and A o oo noe ooo seo oen eee eoe po Eoo ee pono e Ps onse ER See PPS ESSE RSS S RS ERR SRPSSPAIRSIOSD SP SESS S EERSESS SE SSS FER So ESSE SEP Pee PRSEe ES 21 e oy Ra Tat Tic 21 Sr n 22 Tips for copy and scan success csscssesscssesscssesscssesssesecssessessessessessessessecseesesssesecssesseseeseessssaeseseaesaeeecaeeaseeecaaees 26 Ll ee EL T EE 28 EYE PAK svedevecacvscvscveccascecescahecdeacestssndstsceetacedacasacedesaticodehenasdate dutscsdeassednacsutandastgsdsduveccdseatscnandubadecsaceaadatensdsde stance 28 RECEIVE a aX tiit Seien hee ehe EUREN a deer S LR Tee aerea gene aeneae aere aerea E E EE ATONE 32 Set Up phone DOOK fof oL Ub EET 36 Change fax settings cccscesscssssscsssccsceccecessscssescescnsescsecscaseaeescaeescasescasescuseasescaeescaeeseaseaseaeeeeaeescaeesceteaeseeeceeeaees 38 Fax and digital phone services cssccssesssessesssessecssecssecsesseecssessecseecssecsecsseseeseesseecaseseessecsneecaeec
162. se turn off your DSL modem and completely remove power for at least 15 minutes Turn the DSL modem back on and listen to the dial tone again A NOTE You might notice static on the phone line again in the future If the printer stops sending and receiving faxes repeat this process If the phone line is still noisy contact your telephone company For information on turning your DSL modem off contact your DSL provider for support If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the printer directly to the telephone wall jack The printer cannot receive faxes but can send faxes If you are not using a distinctive ring service check to make sure that the Distinctive Ring feature on the printer is set to All Rings For more information see Change the answer ring pattern for distinctive ring on page 39 If Auto Answer is set to Off you need to receive faxes manually otherwise the printer cannot receive the fax For information on receiving faxes manually see Receive a fax manually on page 32 If you have a voice mail service at the same phone number you use for fax calls you must receive faxes manually not automatically This means that you must be available to respond in person to incoming fax calls Learn more about setting up the printer when you have a voice mail service click here t
163. setup via the printer control panel ENWW 1 Set up the printer for faxing according to your particular home or office setup instructions 2 Make sure the ink cartridges are installed and that full size paper is loaded in the input tray before starting the test From the printer control panel display touch Fax Touch Setup and then touch Tools Touch Test Fax prn puy Review the report e Ifthe test passes and you are still having problems faxing check the fax settings listed in the report to verify the settings are correct A blank or incorrect fax setting can cause problems faxing e If the test fails review the report for more information on how to fix any problems found Testfaxsetup 129 Index A accessibility 2 ADSL fax setup with parallel phone systems 111 answer ring pattern change 39 parallel phone systems 112 answering machine fax tones recorded 85 set up with fax parallel phone systems 121 set up with fax and modem 122 automatic fax reduction 35 B backup fax 33 baudrate 41 black and white pages fax 28 blocked fax numbers setup 35 both sides printon 16 broadcast faxing send 31 buttons controlpanel 4 C clear faxlogs 44 computer modem shared with fax parallel phone systems 116 shared with fax and answering machine parallel phone systems 122 shared with fax and voice line parallel phone systems 118 shared with fax and voice mail parallel phone systems
164. software provided with the printer is accessible for users with visual impairments or low vision by using your operating system s accessibility options and features The software also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the HP software functions can be executed through keyboard commands The HP software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons paper trays and paper width guides can be operated by users with limited strength and reach Support For more details about the accessibility of this printer and HP s commitment to product accessibility visit HP s website at www hp com accessibility For accessibility information for OS X visit the Apple website at www apple com accessibility Chapter 2 Get started ENWW Printer parts Front view ENWW Figure 2 1 Front and top views of HP OfficeJet 4650 All in One series 0 0 9 o0 0 0 Feature Description 1 Lid 2 Lid backing 3 Scanner glass 4 Document feeder 5 Cartridge access door 6 Paper path cover 7 Ink cartridges 8 On button also referred to as the Power button 9 Front panel 10 Print
165. ss door Unplug the power cord from the wall outlet Wait at least 15 seconds Plug the power cord back into the wall outlet Reconnect the power cord to the side of the printer under the cartridge access door e p coge M If the printer does not turn on by itself press the On button to turn on the printer 10 Try using the printer again Fix print quality issues Step by step instructions for resolving most print quality issues Troubleshoot print quality issues online Read general instructions in the Help for resolving print quality issues 94 Ef NOTE To avoid print quality problems always turn the printer off using the On button and wait until the On button light goes out before you pull the plug or turn off a power strip This allows the printer to move the cartridges to a capped position where they are protected from drying out 72 Chapter9 Solve a problem ENWW To improve print quality 1 2 ENWW Make sure you are using original HP ink cartridges Check the printer software to make sure you have selected the appropriate paper type from the Media drop down list and print quality from the Quality Settings drop down list e Intheprinter software click Print Scan amp Fax and then click Set Preferences to access the print properties Check the estimated ink levels to determine if the cartridges are low on ink For more information see Check the estimated ink levels on page 50 If the ink cartridge
166. sseaeesasesssessesaes 42 Fax on Voice over Internet Protocol eese ies esseseeeeeee eee ee enne tne tnsenetn enne tns thee then tee sr enses trseet 42 MES jore Ie EP EDIT TII I IDOL III EI I N 42 ENWW 6 Use Web Services eee sere Seo Eee e eoo Cose ovv hee S voee vt eos eoe E ove eos Esas vo sae eoe tees eno egeo eese acs sesucecsus ces cusuacsecesecasesees 46 nura Esan 46 ETRUEVI Eidrbl Iee 46 Printwith AP ePrints nsnsi tene eoi aeterne Dr en eruere E EE EE eee tees EE aee Deseos aeta a UR Los ree sce e XXE AER iieii 48 IE d ucbrcemeE M 49 Use the HP Connected website 0 0 0 sesseccesceseeceeseecesseecescesseecescsaececencsaeeeesecuacsaeseeseesaeseeseeaeeaeeeseecaeeaseaseeesaeeees 49 Remove Web Servi cscsssescecesceeceeceeceeeceeeccseseesscaeencescesseseeseesncuessceseesaeeecaceacenceaceaeesaeencuaeeeseaeeaseneeseeaees 49 Tips for using Web Services 3 etit teet nacen nt acht ines dieu sia cu Re Reason co Re sS ELS en EUR HOUR CR Ree sees RC 49 7 Work with cartridges iiiccisiccccscscccsiscssccccccsaccssesceassctacsscecssecacssssaasescacecscasssscesssscosssseesdaccasssecssacesssseeas secasssceasses 50 Check the estimated ink levels 2 retten eene rero eae ceucvelancdvalacsscveaeeesdeeteneedetanectevecdeensendeaesers 50 Replace
167. stions and issues You can view questions posted by other HP customers or sign in and post your own questions and comments i 4 Troubleshooting Use HP online tools to detect your printer and find recommended solutions Contact HP If you need help from an HP technical support representative to solve a problem visit the Contact Support website The following contact options are available at no cost for in warranty customers HP agent assisted support for out of warranty customers may require a fee Chat with an HP support agent online f Call an HP support agent When contacting HP support be prepared to provide the following information e Product name Located on the printer such as HP OfficeJet 4650 e Product number located inside the cartridge access door Ap Product No XXXXX HP Ink Cartridge e Serial number located on the back or bottom of the printer Register printer By taking just a few quick minutes to register you can enjoy quicker service more efficient support and product support alerts If you did not register your printer while installing the software you can register now at http www register hp com 88 Chapter9 Solve a problem ENWW Additional warranty options Extended service plans are available for the HP OfficeJet 4650 series at additional costs Go to www hp com support select your country region and language then explore the extended warranty options available for your
168. t need to replace the ink cartridges until the print quality becomes unacceptable ET NOTE Ensure that the printheads and ink cartridges are in good conditions and installed properly For more information see Work with cartridges on page 50 This section contains the following topics e Print fax confirmation reports e Printfaxerror reports o Print and view the fax log e Clear the fax log e Print the details of the last fax transaction e Print a Caller ID Report e View the Call History Print fax confirmation reports You can print a confirmation report either when a fax is sent or when any fax is sent or received The default setting is On Fax Send When turned off a confirmation message appears briefly on the control panel after each fax is sent or received A NOTE You can include an image of the first page of the fax on the Fax Sent Confirmation report if you select On Fax Send or On Fax Send and Fax Receive and if you scan the fax to send from memory or use the Scan and Fax option To enable fax confirmation 1 Fromthe printer control panel display touch Setup 2 Touch Setup 3 Touch Reports and touch Fax Confirmation 4 Touch to select one of the following options Off Does not print a fax confirmation report when you send and receive faxes successfully This is the default setting On Fax Send Prints a fax confirmation report for every fax you send On Fax Receiv
169. tart screen and then select the printer name e Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer s name 3 Inthe printer software click Scan a Document or Photo 4 Selectthe type of scan you want and then click Scan e Choose Save as PDF to save the document or photo as a PDF file e Choose Save as JPEG to save the photo or document as an image file A NOTE Click the More link at the top right corner of the Scan dialog to review and modify settings for any scan For more information see Change scan settings Windows on page 25 If Show Viewer After Scan is selected you can make adjustments to the scanned image in the preview screen To scan an original from HP printer software OS X 1 Open HP Scan HP Scan is located in the Applications Hewlett Packard folder at the top level of the hard disk 2 Choose the type of scan profile you want and follow the on screen instructions Go online to learn more about using the HP Scan software Learn how to e customize scan settings such as image file type scan resolution and contrast levels e scantonetwork folders and cloud drives e preview and adjust images before scanning Scan using Webscan
170. ter display e If wireless is turned off the wireless light is off and the display screen shows Wireless Off Control panel display icons p 6 Icon Purpose Copy Opens the Copy menu where you can select a copy type or change the copy settings i Scan Opens the Scan menu where you can select a destination for your scan i Fax Displays a screen where you can send a fax or change fax settings Hat HP Printables Provides a quick and easy way to access and print information from the web such as coupons coloring pages puzzles and more Quick Forms Using HP Quick Forms you can print calendars check lists games notebook paper graph paper and music paper Setup Opens the Setup menu where you can change preferences and use tools to perform maintenance e functions O Help Opens the Help menu where you can view How To videos printer feature information and tips s ePrint icon Opens the Web Services Summary menu where you can check ePrint status details change ePrint settings or print an Info page m Wi Fi Direct icon Opens the Wi Fi Direct menu where you can turn on Wi Fi Direct turn off Wi Fi Direct and ep display the Wi Fi Direct name and password ip Wireless icon Opens the Wireless Summary menu where you can check wireless status and change wireless settings You can also print a wireless test report helping diagnose network connection issues 6 Ink icon Shows est
171. the cartridges 2 teret me chews seveged une RE eo lotus cxenchs ecvexeeacaesasvasti dep gw Re eade rae d CY 51 Order ink supplies ioco cec c ecce tetti iere esca sey each etes aee Esatea aaea TROC EE Rud cua ERR ENDE RC Rea Ce RES oaasi 52 Use single cartridge mode ccccessesssesssesssessecssesssessecssessesssecssecssessecesessecasscsseseesasecnsessesaesaaeseesssesaesseesaesaaes 53 Cartridge warranty information eee see see esee esee eene sinn nitentes nns tn sns ss sarete ns isses sitse ss irs essen asses 53 Tips for working with cartridges lees ese esee esee eene eene nnn nn nnns nns nn sensns sinn snas sss trss tese te sensn nen 54 8 Connect Your Printer oon RT E DERE Eae eC Coler ves a eio UE OE Pu FEM F a reve FVEVo ler ek s cvs Da RE EE dubai aaus a arrali 55 Set up the printer for wireless communication eese eese enne en nennen ntn nenne nnne nn sentis snn sens snns 55 Connect wirelessly to the printer without a router ccesccsecssessesecesscesscesecsseessseseecseecseesnsseseessecsesesaeeaees 57 Change network Settings insni cerraran 59 Advanced printer management tools for networked printers sccsscssssessesessccsscsesscssssessscesessesecsesseseseeaes 60 Tips for setting up and using a networked printer lees esee eene enne nnns nnns nnne 62 ECnIUDPI MI mee
172. the printer with DSL 1 Obtain a DSL filter from your DSL provider 2 Usingthe phone cord supplied in the box with the printer connect one end to the open port on the DSL filter and then connect the other end to the port labeled 1 LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL filter to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office As only one phone cord is supplied you might need to obtain additional phone cords for this setup ENWW Set up faxing parallel phone systems 111 3 Connect an additional phone cord from the DSL filter to the telephone wall jack 4 Runa fax test If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case C Set up the printer with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter terminal adapter make sure you do the following e Ifyou are using either a PBX or an ISDN converter terminal adaptor connect the printer to the port that is designated for fax and phone use Also make sure that the terminal adapter is set to the correct switch type for your country region if possible ET NOTE Some
173. the2 Sided option is OFF touch to select ON e Fromthe Settings screen specify paper size paper type quality or other settings e Touch Back to return to the Copy screen Touch Start Black or Start Color to start the copy job When prompted load the second original and touch OK You can scan documents photos and other paper types and save them to your computer After scanning to a computer is enabled you can start scanning from the printer display or from the printer software on your computer 3 Ef NOTE Some scan functions are only available after you have installed the HP printer software Scan to a computer Scan using Webscan Change scan settings Windows Create a new scan shortcut Windows 22 Chapter4 Copy and scan ENWW Scan to a computer Before scanning to a computer make sure you have already installed the HP recommended printer software The printer and computer must be connected and turned on In addition on Windows computers the printer software must be running prior to scanning To enable the scan to a computer feature Windows The scan to a computer feature is enabled by default from the factory Follow these instructions if the feature has been disabled and you wish to enable it again 1 2 3 Depending on your operating system do one of the following to open the HP printer software e Windows 8 1 Click the down arrow in lower left corner of the Start screen select
174. tion to print the document The list of available printers appears 4 From the list of available printers choose the Wi Fi Direct name shown such as DIRECT OfficeJet 4650 where are the unique characters to identify your printer and then follow the on screen instructions on the printer and your mobile device 5 Print your document To print from a wireless capable computer Windows 58 1 Make sure you have turned on Wi Fi Direct on the printer 2 Turn on the computer s Wi Fi connection For more information see the documentation provided with the computer ET NOTE If your computer does not support Wi Fi you are not able to use Wi Fi Direct 3 From the computer connect to a new network Use the process you normally use to connect to a new wireless network or hotspot Choose the Wi Fi Direct name from the list of wireless networks shown such as DIRECT OfficeJet 4650 where are the unique characters to identify your printer and XXXX is the printer model located on the printer Enter the Wi Fi Direct password when prompted ET NOTE To find the password touch Qm Wi Fi Direct on the Home screen 4 Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network If the printer has been installed and connected to your computer with a USB cable follow the steps below to install the printer software using the HP Wi Fi Direct connection a Depending on your o
175. tion or contrast of your fax Send a fax in Error Correction Mode Error Correction Mode ECM prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion Phone charges are unaffected or might even be reduced on good phone lines On poor phone lines ECM increases sending time and phone charges but sends the data much more reliably The default setting is On Turn ECM off only if it increases phone charges substantially and if you can accept poorer quality in exchange for reduced charges If you turn ECM off e Thequality and transmission speed of faxes you send and receive are affected e The Fax Speed is automatically set to Medium e Youcanno longer send or receive faxes in color To change the ECM setting from the control panel 1 From the printer control panel display touch Fax 2 Touch Setup 3 Touch Preferences 4 Scroll to Error Correction Mode and touch to turn the feature on or off Receive a fax You can receive faxes automatically or manually If you turn off the Auto Answer option you must receive faxes manually If you turn on the Auto Answer option the default setting the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting The default Rings to Answer setting is five rings If you receive a Legal size or larger
176. to a greater number of rings than the answering machine For more information see Set the number of rings before answering on page 39 84 Chapter9 Solvea problem ENWW Disconnect the answering machine and then try receiving a fax If faxing is successful without the answering machine the answering machine might be causing the problem Reconnect the answering machine and record your outgoing message again Record a message that is approximately 10 seconds in duration Speak slowly and at a low volume when recording your message Leave at least 5 seconds of silence at the end of the voice message There should be no background noise when recording this silent time Try to receive a fax again A NOTE Some digital answering machines might not retain the recorded silence at the end of your outgoing message Play back your outgoing message to check If the printer shares the same phone line with other types of phone equipment such as an answering machine a computer dial up modem or a multi port switch box the fax signal level might be reduced The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone A reduced fax signal can cause problems during fax reception To find out if other equipment is causing a problem disconnect everything except the printer from the phone line and then try to receive a fax If you can receive faxes successfully without the other equipment one
177. tructions to set up your fax T u E Sv o 9 0 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1 LINE port on the back of the printer Connect the other end of the cord to the DSL ADSL filter You might need to connect the supplied phone cord to the adapter provided for your country region 4 Computer DSL ADSL modem 5 Computer A NOTE You need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 7 Example of a parallel splitter ies ENWW Set up faxing parallel phone systems 117 To set up the printer with a computer DSL ADSL modem 1 Obtain a DSL filter from your DSL provider 2 Using the phone cord provided in the box with the printer connect one end to the DSL filter and then connect the other end to the port labeled 1 LINE on the back of the printer ET NOTE Youmight need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL filter to the back of the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home
178. u pick up the phone before the printer answers the call and hear fax tones from a sending fax machine you need to answer the fax call manually If you use your phone line for voice fax and your computer dial up modem follow these directions to set up your fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Shared voice fax with computer DSL ADSL modem Use these instructions if your computer has a DSL ADSL modem Figure B 10 Back view of the printer 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter 4 Telephone 5 Computer DSL ADSL modem 6 Computer 7 Use the phone cord provided to connect to the 1 LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region 34 Ef NOTE Youneedto purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back 120 Appendix B Additional fax setup ENWW Figure B 11 Example of a parallel splitter ies To set up the printer with a computer DSL ADSL modem 1 Obtain a DSL filter from your DSL provider A NOTE Phones in other parts of the home office sharing the same phone number with DSL
179. uction setting determines what the printer does if it receives a fax that is too large for the loaded paper size This setting is turned on by default so the image of the incoming fax is reduced to fit on one page if possible If this feature is turned off information that does not fit on the first page is printed on a second page Auto Reduction is useful when you receive a Legal size fax and Letter size paper is loaded in the main tray To set automatic reduction from the printer control panel 1 From the printer control panel display touch Fax 2 Touch Setup 3 Touch Preferences 4 Touch Auto Reduction to turn on or off E NOTE Turning off automatic reduction also turns off 2 sided fax printing Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider you can block specific fax numbers so the printer does not receive faxes received from those numbers When an incoming fax call is received the printer compares the number to the list of junk fax numbers to determine if the call should be blocked If the number matches a number in the blocked fax numbers list the fax is not received The maximum number of fax numbers you can block varies by model ET NOTE This feature is not supported in all countries regions If it is not supported in your country region Junk Fax Blocking does not appear in the Preferences menu ET NOTE If no phone numbers are added in the Caller ID list it is assu
180. ur computer such as the HP software included with the printer and the printer EWS For more information see Advanced printer management tools for networked printers on page 60 e Set up and change phone book contacts e Setupand change group phone book contacts o Delete phone book contacts Set up and change phone book contacts You can store fax numbers as phone book contacts To set up phone book contacts 1 From the printer control panel display touch Fax 2 Touch Send Now 3 Touch Phone Book 4 Touch Contacts 5 Touch Plus Sign to add a contact 6 Touch Name and then type the name of the phone book contact and then touch Done Touch Number and type the fax number for the phone book contact and then touch Done A NOTE Be sure to include any pauses or other required numbers such as an area code an access code for numbers outside a PBX system usually a 9 or 0 or a long distance prefix 8 Touch Add To change phone book contacts 1 From the printer control panel display touch Fax 2 Touch Send Now 3 Touch Phone Book 36 Chapter5 Fax ENWW oe Touch Contacts Touch 7j Edit to edit a contact Touch the phone book contact that you want to edit Touch Name and then edit the name of the Phone Book contact and then touch Done Touch Number and edit the fax number for the phone book contact and then touch OK 239 E Ef NOTE Besureto include any
181. ussie Cet appareil est conforme aux normes RSS exemples de licence d Industrie Canada Son fonctionnement d pend des deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences nuisibles et 2 doit accepter toutes interf rences re ues y compris des interf rences pouvant provoquer un fonctionnement non souhait de l appareil AVERTISSEMENT relatif l exposition aux radiofr quences la puissance de rayonnement de cet appareil se trouve sous les limites d exposition de radiofr quences d Industrie Canada N anmoins cet appareil doit tre utilis de telle sorte qu il soit mis en contact le moins possible avec le corps humain Afin d viter le d passement ventuel des limites d exposition aux radiofr quences d Industrie Canada il est recommand de maintenir une distance de plus de 20 cm entre les antennes et l utilisateur Notice to users in Taiwan ENWW IO SEREELELAT HERE HE TE 02 00467 mr Hu Win nm mI MH RI 5r me WHERE Soe Eat RRS eee IM SSEEAUNEEEKHNSES TS HARRAH FET S PRA oT aes qukm EmTREWEgERnETETESRZATZNESSTESRE PASE HARMAATA RATAM LUGERBMEMCRESRZUUANS Regulatory information 105 Notice to users in Mexico Aviso para los usuarios de M xico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier
182. utlet The cartridge access door is open e Close the cartridge access door to begin printing Cartridges alignment fails e Ifthe alignment process fails make sure you have loaded unused plain white paper into the input tray If you have colored paper loaded in the input tray when you align the ink cartridges the alignment fails e ifthe alignment process fails repeatedly you may need to clean the printhead or you might have a defective sensor e If cleaning the printhead does not solve the problem contact HP support Go to www hp com support This website provides information and utilities that can help you correct many common printer problems If prompted select your country region and then click All HP Contacts for information on calling for technical support Resolve printer failure A Turnthe printer off then on If that does not resolve the problem contact HP For more information about contacting HP support see HP support on page 88 ENWW Printer hardware issues 87 HP support For the latest product updates and support information visit the HP OfficeJet 4650 series support website at www hp com support HP online support provides a variety of options for help with your printer Drivers amp downloads Download software drivers and updates as well as product manuals and documentation that came in the box with your printer HP support forums Visit HP Support Forums for answers to common que
183. xes 34 save faxes 33 modem shared with fax parallel phone systems 116 shared with fax and answering machine parallel phone systems 122 shared with fax and voice line parallel phonesystems 118 shared with fax and voice mail parallel phonesystems 126 monitor dialing 30 31 multi feeds troubleshoot 67 N networks connector illustration 4 IP settings 59 settings change 59 wireless communication setup 55 0 OSX HP Utility 61 output tray locating 3 P paper clearjams 63 HP order 7 selecting 8 skewed pages 67 troubleshoot feeding 67 paper feed problems troubleshoot 67 parallel phone systems answering machine setup 121 distinctive ringing setup 112 DSLsetup 111 ISDNsetup 112 modem and answering machine setup 122 modem and voice mail setup 126 modemsetup 116 modem shared with voice line setup 118 PBXsetup 112 separate linesetup 110 shared line setup 113 PBX system set up with fax parallel phonesystems 112 phone book change contact 36 change group contacts 37 delete contacts 38 sendfax 28 setup 36 set up group contacts 37 phone cord connected to correct port test failed 79 correct type test failed 80 phone line answer ring pattern 39 phone fax from receive 32 send 29 power troubleshoot 87 power input locating 4 print double sided 16 faxlogs 44 faxreports 42 faxes 34 last fax details 44 specifications 91 troubleshoot 87 printer control panel locating 3 network settings 59
184. your printer This mode provides increased security Additional prompts or PINs are required before the connection can be established Up to five computers and mobile devices can use the same Wi Fi Direct connection Wi Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to a network using a wireless connection Wi Fi Direct cannot be used to connect a computer mobile device or printer to the Internet To turn on Wi Fi Direct 1 2 3 From the printer control panel touch 0m Wi Fi Direct Touch o Settings and then touch to turn on Wi Fi Direct Touch Back The Wi Fi Direct Details menu appears with the Wi Fi Direct name and password XX TIP You can also turn on Wi Fi Direct from the EWS For more information about using the EWS see Open the embedded Web server on page 61 ENWW Connect wirelessly to the printer without arouter 57 To print from a wireless capable mobile device that supports Wi Fi Direct Make sure you have installed the latest version of HP Print Service Plugin on your mobile device You can download this plugin from the Google Play application store 1 Make sure you have turned on Wi Fi Direct on the printer 2 Turn on Wi Fi Direct on your mobile device For more information see the documentation provided with the mobile device 3 From your mobile device select a document from a print enabled application and then select the op
185. your software application click Print From the Name list select the printer that has fax in the name To change settings such as selecting to send the document as a black fax or a color fax click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences After you have changed any settings click OK Click Print or OK Enter the fax number and other information for the recipient change any further settings for the fax and then click Send Fax The printer begins dialing the fax number and faxing the document To send a standard fax from the computer 0S X 1 2 3 4 5 Open the document on your computer that you want to fax From the File menu in your software click Print Select the printer that has Fax in the name Enter a fax number or aname from your Contacts that already has a fax number entry When you have finished filling out the fax information click Fax Send a fax from a phone You can send a fax using your telephone extension This allows you to talk with the intended recipient before sending the fax ENWW Sendafax 29 To send a fax from an extension phone 1 Load the original print side up into the document feeder or load the original print side down on the right front corner of the scanner glass Dial the number by using the keypad on the phone that is connected

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