INMARSAT-C C-email (Sat400) Users manual
Contents
1. addresses looks like to sandra Johnson wxs nl to mary johnson wxs nl to wendy johnson wxs nl hello Sandra Mary and Wendy Message text Using CC Carbon Copy command You may use the CC command to send copies More CC s can be added on new lines sandra Johnson wxs nl mary johnson wxs nl wendy johnson wxs nl john johnson wxs nl chris johnson wxs nl hello Sandra Mary and Wendy Message text Using SU subject command Add the SU command as follows to sandra Johnson wxs nl Xantic C email Sat400 Users manual Page 6 of 12 4 2 4 3 xantic to mary johnson wxs nl to wendy johnson wxs nl cc john johnson wxs nl su how to reach me on my C terminal hello Sandra Mary and Wendy Message text Other ways of multi addressing Instead of entering different TO and CC commands more addresses can also be specified as shown below The addresses should be separated with semi colons Each address must be specified on the same line Start new lines only after the semi colon TO J JOHNSON WXS NL W WILLIAMS WXS NL T SPANJAARD WXS NL S MES WXS NL CC P SMITH RIVO AGRO NL A SMITH RIVO AGRO NL J JOHNSON WXS NL CHRIS JOHNSON WXS NL SU test message text Delivery Notification for messages from Inmarsat C The best way to be sure that an important message was delivered in the mailbox of the address2. Version 2 4 14 June 2002 INMARSAT C C email Sat400 Users manual This edition of the User Manual has been updated with information available at the date of issue This edition supersedes all earlier versions of this manual This publication has been compiled with the greatest possible care but no rights may be derived from its contents Copyright 2002 Xantic B V Content 1 GENERAL INFORMATION 1 1 What is C mail Sat400 1 2 About this manual 1 3 Updates of this manual 1 4 Customer Services i ABOUT C EMAIL SAT 400 B THINGS TO KNOW BEFORE YOU USE C EMAIL SAT 400 B 1 Registration B 2 Billing and accounting B 3 Charges B 4 Software Internet users are advised to send messages in Plain Text Format x lt a3 E A N N W A A A amp aa l U U ion nn n gt Attachments UJ N Maximum size of an e mail message QO o0 Economic use of the C email SAT 400 service S MESSAGES FROM INMARSAT C TO INTERNET 4 1 How to send an e mail message 4 2 Delivery Notification for messages from Inmarsat C 4 3 Receiving attachments on the Inmarsat C terminal 4 4 Transmission of the message from a C terminal 4 5 New Special Access Code address 5 MESSAGES FROM INTERNET TO INMARSAT C 5 1 Address information 2 Using reference numbers in the Subject box 3 Delivery reports for messages from Internet APPENDIX A DIAL IN ADDRESSES FOR TERRESTRIAL USERS Xant
3. are per 256 bits The latest prices for the C email SAT 400 service can be found in the Xantic price lists published on our web site or via our Customer Service Centre Software For land based Internet users no additional or dedicated software is required for access to C email SAT 400 Inmarsat C terminals may use the existing text editor Internet users are advised to send messages in Plain Text Format In many e mail programs HTML or Rich Text Format is the standard for formatting e mail messages The HTML or Rich Text format allows the sender to use all kind of layout features to add pictures change the font size alignment etc This layout information however will increase the size in bits of the message considerably and consequently the cost Xantic C email Sat400 Users manual Page 4 of 12 3 6 3 7 3 8 xantic The C email SAT 400 gateway will strip all those HTML body parts before sending the message to the mobile terminal to avoid unnecessary costs Because all layout information will be stripped off and the email message will arrive at the C terminal in Plain Text Format it is advised to create them in Plain Text Format from the start To create e mail messages in Plain Text Format consult the Help function of your e mail program Plain Text Format only contains the 128 ASCII characters Attachments As an extra service Xantic offers the possibility to send attached files in your e mail messages Howe
4. Access Code address This example refers to Thrane amp Thrane Capsat mobiles Please refer to your terminal s manual if you use a different Inmarsat C terminal e Goto APPLICATIONS e Select ADDRESSBOOK e Choose NEW e Give name EMAIL or any other name you like e Enter special access code number EMAIL e Select type SPECIAL e Select presentation 5 7 or 8 bits Xantic C email Sat400 Users manual Page 8 of 12 xantic If your Inmarsat C terminal is unable to accept alphanumeric Special Access Codes you may use code 28 instead of EMAIL Xantic C email Sat400 Users manual Page 9 of 12 5 5 1 5 2 5 3 xant c Messages from Internet to Inmarsat C Internet users wishing to send e mail from Internet to Inmarsat C mobiles should register at Xantic s C email SAT 400 service Registration forms can be obtained from our website or Xantic Customer Services see contact details in Section 1 Sending messages without being registered will result in a report indicating that the sender is not authorized to use the service The message will be rejected Address information In the address box of a message you should enter the address of an Inmarsat C terminal in the following way Inmarsat C ID c xantic net The Inmarsat C ID must consist of nine digits and always begins with 4 Example of an e mail address to an Inmarsat C terminal 412345678 c xantic net After having prepared your messag
5. ain the attachments NL Burum LES 12 JUN 2000 00 26 09 717548 From Bill Johnson lt B Johnson wxs nl gt Subject test 1 attachment 9216 bytes test doc lt lt test doc gt gt Hello John this is the test document regards Bill Transmission of the message from a C terminal The C email SAT 400 service traditionally offered by Xantic via its LES ID 12 in all ocean regions is now also available for Xantic LES ID 22 Ocean Region LES ID x12 LES ID x22 Atlantic Ocean Region East AORE 112 122 a Atlantic Ocean Region West AORW 012 022 a Indian Ocean Region IOR 312 322 b Pacific Ocean Region POR 212 222 b a Ocean regions 022 and 122 available as of 21 June 2002 b Ocean regions 322 and 222 available as of 24 October 2002 After an e mail message has been created on your Inmarsat C terminal send it to Xantic special access code SAC 28 or EMAIL Both SAC codes are available for Xantic LES IDs x12 and x22 all ocean regions As described in section 5 we advise you not to ask for a Delivery Report or Request Confirmation If an Inmarsat C confirmation is requested confirmation OK status only indicates that your message was forwarded to the Internet This does however not indicate that the message was successfully delivered via the Internet to the recipient Even if the message is delivered to the mail server it is uncertain if the addressee has checked his mailbox for new mail New Special
6. e send it in the usual way via Internet After the message is received in the gateway of Xantic the C terminal will be located and the message will be delivered Using reference numbers in the Subject box Users sending lots of e mail could use the subject box to enter a reference number or name with each message The number or text in the subject box will be bounced back in the standard delivery notification see section 4 3 In this way the delivery notification will not only tell you when and to which C terminal ID the message was delivered but also which message it was Especially if you have sent more than one message to the same C terminal it is easy to find out which message was delivered at what time Delivery reports for messages from Internet Positive Delivery Notifications The C email SAT 400 gateway will always return a Delivery Notification indicating when and to which terminal ID the message was delivered The text which was entered in the subject box will also be returned Positive Delivery Notification as received by sender Your message to lt 412345678 c xantic net gt Subject test 1 Xantic Inmarsat C EGC services SafetyNET and FleetNET Users manual Page 10 of 13 xantic arrived at the Xantic C email SAT 400 service at Tue Jul 06 1999 12 37 07 UTC and was successfully delivered The Inmarsat reference number for your message is 802058 Occasionally you may extra Xantic informati
7. ee and read is to ask the addressee to send you a manual confirmation Of course the addressee should be registered at Xantic Positive delivery notification PDN Asking for a PDN is of little value and the use of it is discouraged for the following reason Sending a Request Confirmation will cause Xantic to return a Positive Delivery Notification as soon as the C email SAT 400 service has successfully forwarded the message to the Internet This does not imply that the message was successfully delivered via the Internet The message could still fail if e g the recipient address is wrong Negative delivery notification NDN You will be notified automatically if your message could not be forwarded to the Internet by the C email SAT 400 service Note Xantic cannot inform you if a message which was successfully forwarded to the Internet is eventually not delivered to the addressee Message delivery may have failed within the Internet Receiving attachments on the Inmarsat C terminal When a message sent from the Internet contains attachments each attachment will be sent as an individual message to the mobile terminal The arriving message with the lower message reference number will have the Xantic C email Sat400 Users manual Page 7 of 12 4 4 4 5 xantic headers the text accompanying the attachments and a line indicating the number of attachments following The messages with higher reference numbers will cont
8. ellite costs by simply deleting the original text before sending the reply message Messages from Inmarsat C to Internet Every Inmarsat C terminal is authorised to send messages to virtually every Internet address Registration of mobile terminals is not necessary In rare cases it is still possible that a C terminal is not registered As a result a Xantic C email Sat400 Users manual Page 5 of 12 4 1 xantic non delivery report will be sent indicating you are not authorised to send messages If such a message is received please contact Customer Services via Special Access Code 68 see page 1 How to send an e mail message Create your message with the text editor in your terminal software If you use a different text editor be sure to save your file in a flat ASCII format or telex mode ITA2 format before transmission The keywords TO CC and SU start at left hand side of a line Like the addresses they may contain upper and lower case characters A colon follows the keywords The keyword Subject may be abbreviated to SU How to create an e mail message Type to followed by the e mail address on the first line Next leave a blank line and continue with the message text It should look like to sandra johnson wxs nl hello Sandra Message text E mail messages to more than one address If you want to sent a message to more than one addressee type again to on the next line s A message to three
9. ic C email Sat400 Users manual nn nn Nn a oo oo j 1 1 1 2 1 3 1 4 xant c General information What is C mail Sat400 The C email SAT 400 service of Xantic links the Inmarsat C network to the Internet The service allows Inmarsat C users to send and receive e mail messages in a quick easy and versatile way After registration at Xantic land based Internet users can send messages to mobile C terminals On request you can use the feature to send attachments Note The C email SAT 400 service can be used in combination with other Xantic services Data Reporting amp Polling FleetNet and SafetyNET For more information visit our web site or contact our Customer Services Centre see contact details in Section 1 4 About this manual This manual e Explains how to send e mail messages from Inmarsat C terminals to Internet e Explains how to send e mail messages from Internet to Inmarsat C terminals e Will inform you how to handle attachments Note that sending attachments is not a standard feature If you want this service indicate this on the application form or contact Customer Services Updates of this manual New features for the C EMAIL SAT 400 service will be introduced in the near future Updates of this manual may can be found on our web site or be requested from our Customer Services Centre We will also appreciate your comments related to this manua
10. ivered to the C terminal the message will not be charged Xantic C email Sat400 Users manual Page 11 of 12 xantic APPENDIX A Dial in addresses for terrestrial users Xantic INMARSAT C terrestrial access dial in numbers for both LES Ids 12 and 22 Dial in numbers for Dial in numbers for Access mode Access number LES 12 LES 22 in T amp T platform T amp T platform From 21 6 02 Internet E mail Normal 4xxxxxxxx c xantic net 4xxxxxxxx c xantic net messages Polls poll c12 xantic net poll c22 xantic net EGC FleetNET egc c12 xantic net egc c22 xantic net SafetyNET Not available yet Planned to be ready in November December 2002 Xantic C email Sat400 Users manual Page 12 of 12
11. l and we will certainly use them for further improvement of it as well as of the service Customer Services For more information on C email Sat400 and other Xantic services please visit our web site or contact our Customer Service Centre Xantic website www xantic net Xantic Customer Services Email bervice xantic net Access via Australia Tel 61 7 5498 0000 Fax 61 7 5498 0098 Telex 71 22432 TELCSC AA Access via the Netherlands Tel 31 70 343 4543 Fax 31 70 343 4796 Access from Inmarsat C terminal Special Access Code 68 free of charge Xantic C email Sat400 Users manual Page 2 of 12 xantic About C email SAT 400 Xantic links the Inmarsat C satellite network to Internet Emails originating from email addresses that are registered in our gateway will be recognised and forwarded Messages of non registered Internet users will be rejected Inmarsat C terminals are allowed to send and receive e mail without prior registration C terminal ID4XXXXXXXX Inmarsat C users can send e mail messages to any Internet address Registration is not necessary Send the message via Special Access Code EMAIL or 28 Xantic C email Sat400 Users manual k Land Earth Station Xantic Internet user f internet Ea E gateway j Internet users can send e mail messages via Internet to any Inmarsat C terminal Address the message to 4xxxxxxxx c xantic net 9 digit ID Prio
12. on related to this service at the end the PDN Negative Delivery Notifications In the following situations Xantic s gateway will automatically generate a Negative Delivery Notification Mobile terminal is logged in If the addressed C terminal is logged in properly the LES Land Earth Station of Xantic accepts the message and will transmit it to the terminal However in some cases the message cannot be delivered This happens if the mobile terminal is switched off or if the mobile terminal has no clear sight to the satellite for a longer period The LES will try to deliver the message several times during approximately 2 hours If the last delivery attempt has failed the message will eventually be discarded and you will receive a Negative Delivery Notification Mobile terminal is logged out In this case the Land Earth Station knows the terminal cannot be reached and will not accept the message A non delivery notification will immediately be sent to the originator This illustrates the importance of logging out mobile Inmarsat C terminals before they are switched off A Negative Delivery Notification could look like this Your message to lt 412345678 c xantic net gt Subject test 2 arrived at the Xantic SAT 400 service at Tue Jul 06 1999 13 42 57 UTC could not be delivered for the following reason Failed due to MES not available MES Mobile Earth Station Inmarsat C terminal Note If a message has not been del
13. r registration at Xantic is necessary Page 3 of 12 3 1 3 2 3 3 3 4 3 5 xantic Things to know before you use C email SAT 400 Registration e Internet users wishing to send e mail from Internet to Inmarsat C should register in advance at Xantic s C email SAT 400 service Registering will normally take one day after receipt of a correctly filled in application form Sending messages without being registered will result in a report indicating that the sender is not authorized to use the service The message will be discarded Registration forms can be obtained from our website or Xantic Customer Services See contact details on Section 1 e C terminal users have access to C email SAT 400 without prior registration Mobile terminal users should realise that only Internet users who are registered at Xantic s C email SAT 400 service can reply to their messages Billing and accounting e Registered land based Internet users will be billed directly for all their C email SAT 400 traffic Each bill is based on the message records of the registered e mail address in the gateway If a company has registered more Internet addresses a bill will be generated for each address e For C terminal owners billing of C email SAT 400 traffic originating from mobiles is executed in the normal way either via the accounting authority or via direct billing Charges Charges for e mail messages via the C email SAT 400 service
14. ver caution is required Attachments like Word or Word Perfect documents Excel or graphic files can be quite large in size Remember that charges are per 256 bits 32 bytes To avoid high communication costs check the size of the attachment before you decide to send one For making and receiving attachments both sender and recipient must have the same software e g Word Excel etc Note that C terminal users do not standard use Windows So before sending an attached file make sure the recipient is able to open the file For example sending 100 characters in plain text format ASCII will count for 100 bytes 800 bits while sending the same text as an attached Word 6 0 document will increase the size to at least 7600 bytes 60 800 bits In Word 97 the size will even increase to 19 000 bytes Maximum size of an e mail message Be sure that the total size of an e mail message does not exceed the maximum size of 32 000 bytes That is the maximum size that can be transmitted using the Inmarsat C system Larger messages will be truncated Economic use of the C email SAT 400 service As mentioned in the sections above the best way to keep satellite costs down is to send e mail in plain text format When adding attachments first check the size Caution is also required for using the reply facility that on many e mail packages sends back not just the response to a message but the original message as well Avoid unnecessary sat
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