Thuraya XT FAQs
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1. cable This will allow you to use the browser of your laptop or PC HOW DO I ESTABLISH A GmPRS CONNECTION WITH MY COMPUTER In order to use a GMPRS connection via your Thuraya XT you need to connect your Thuraya XT to a PC via USB data cable You then need to establish a dial up connection in your computer just as you would connect to the Internet via a modem the standard dial up code is 99 please refer to the manual of your computer or modem for further details WHAT IS THE GmPRS SPEED OF MY THURAYA XT The maximum GMPRS speed Packet Data of your Thuraya XT is as follows Download 60 kbit s Upload 15 kbit s 24 25 WHAT IS THE DATA AND FAX SPEED OF MY THURAYA XT The maximum Data Fax speed Circuit Switched Data of your Thuraya XT is as follows Download 9 6 kbit s Upload 9 6 kbit s CAN SEND E MAILS USING MY HANDSET Yes Thuraya XT has an advanced messaging service which also allows sending and receiving of e mails For details about how to set up the e mail client please refer to the user manual ACCESSORIES 26 ARE THERE ACCESSORIES AVAILABLE FOR THE THURAYA XT There are a number of accessories which add even more functionality to your Thuraya satellite phone These include Car Chargers Travel Chargers USB Data Cables Spare Batteries Fixed Docking Units FDU XT and Vehicle Docking Units SAT VDA and SAT DOCKER COVERAGE Pas IN WHICH COUNTRIES CAN USE THE THURAYA XT Thuraya provi2. A SIM CARD WITH THE THURAYA XT Thuraya SIM cards working on other Thuraya handsets will also work with the Thuraya XT 11 CAN THE THURAYA XT BE USED WITH THE CURRENT SCRATCH CARDS All available Thuraya scratch cards can be used to recharge the Thuraya XT 12 CAN USE MY GSM SIM CARD IN THE THURAYA XT The Thuraya XT can also be operated with a GSM SIM card in satellite roaming mode Please check with your GSM SIM card provider for the latest roaming charges BATTERY 13 WHAT IS THE TALK TIME AND STANDBY TIME OF THE THURAYA XT The Thuraya XT uses an advanced heavy duty battery which allows talk time of up to 6 hours and standby time of up to 80 hours 14 WHAT IS THE CHARGING TIME OF MY THURAYA XT The average charging time of an empty Thuraya XT battery is approximately 2 hours and 25 minutes DISPLAY 15 WHAT ARE THE SPECIFICATIONS OF THE DISPLAY The display of the Thuraya XT is a 2 inch 5 cm TFT display with 262 000 colours and 176x220 pixels 16 WHAT IS THE BRIGHTNESS SENSOR The brightness sensor on top of the display regulates the brightness of the display according to ambient lighting conditions In dark environments the backlight of the display will be reduced while backlighting will be increased in bright sunlight to provide optimal visibility This also contributes to reduced battery consumption and thereby increases talk time and standby time 17 CAN THE DISPLAY BE READ IN DIRECT SUNLIGHT The Thura
3. Thuraya XI Frequently Asked Questions June 2012 THURAYA stay close Contents NU LAV AMT an an an eater reer eee TT TTT TTT CE TT eS 4 1 Onwiiennet work do esith an ie 4 2 What differentiates the Thuraya XT from other Satellite PHONES a a 4 3 Whataisathe PEAKE SNC ERR oee erent eee Dera A 5 4 Which production materials are used to ensure the Thuraya XT s dUrability oooooooooooooooooooooo o oooooooooo 5 5 Whaserathe dimensioensand weight of the Thuraya XTA ooa Na 5 6 Does Ahuray ap bot multiple languages ARE aiii E 5 T Wriamsimne ded in the ga gino OMe POA iir ce 5 8 Witateappiications are found on theinetided Support CDT in 5 9 Vine meonnectorsedoes the Thuraya XT NAVE krena enno 1 MENATA ANA NAN 5 MOE mse sen diiuraya SIM card with the Thuraya XI ener enennene 6 Ii cantnaihura ya Nb aused with the current scratchicards E nt sn mey enter neers 6 12 em use mv GS Ser ea Rm 6 EN RN NAN AA SNN 6 Se hamisineta ki meangdistandbvsilmeoihe Thuraya KTP err MN NN NN Na NN 6 TAN inate SetinerGh Aare Ment mo hn Ne oe MEN NA NAN 6 an AA E EE 6 IS natarethesspecification soo sa ae en eee ee 6 16 Whatisithebhishtnessss E a E E aa an Aa ANA 6 Wee Cantherdisplayiberreadiimdinee SN Sea na anna an nan Na an eae Na au aa nan ne een ars 6 E PASIAN En ana TA an err een eter aa Ro 7 MN Dee Im iblraya ha v oa GPSNavisatonun en nan i 1S We GanthelocationofmvyilihuravanTs bed Gtermimecdibyi tine
4. and up to 80 hours standby time Usability The Thuraya XT has an advanced menu with many features such as an organizer or GPS waypoint navigation It features a large 2 inch 5cm advanced glare resistant display with brightness sensor which improves outdoor visibility in direct sunlight Perfectly balanced weight to size ratio allows comfortable handling in all situations 3 WHAT IS THE IP54 IKO3 STANDARD IP and IK are international industrial standards referring to degrees of ingress protection for electrical devices The IP standard is defined in the international standard IEC 60529 equivalent of the European standard EN 60529 The IK standard is defined in the international standard IEC 62262 2002 equivalent of the European standard EN 62262 IP54 standard First digit 5a Dust protected Full protection against contact and protection against interior injurious dust Dust cannot harm the operation of the phone Second digit 54 Splash resistant Protected against splashed water from all directions Splashed water cannot harm the operation of the phone IKO3 standard Shock proof Phone can withstand impacts of up to 0 35 joule Impacts of up to 0 35 joule cannot harm the phone 4 WHICH PRODUCTION MATERIALS ARE USED TO ENSURE THE THURAYA XT S DURABILITY The external casing of the Thuraya XT is crafted from the latest polycarbonates in the industry which are extremely robust Internal c
5. des satellite phone coverage in more than 140 countries in Asia Africa Europe and the Middle East The full list of countries can be found at www thuraya com WARRANTY 28 29 30 WHAT IS THE WARRANTY PERIOD FOR THE THURAYA XT The end customer warranty is 12 months from date of purchase and requires a fully filled warranty card IN CASE OF A PROBLEM WITH THE HANDSET HOW DOES THE REPAIR PROCESS WORK Please contact the Service Provider you purchased your Thuraya XT from The Service Provider will assist you with any problem related to the handset CAN I USE ANY POWER ADAPTER WITH THE PHONE No due to the electrical specifications only correct Thuraya Power Adapters shall be used to avoid damages of the phone and void warranty Spare Power Adapters can be purchased in case the original Thuraya Power Adapter is lost or damaged THURAYA stay close Thuraya Telecommunications Company Thuraya Call Center From Thuraya network 100 From other networks 88216 100 100 Fax 971 6 8828444 Email XT thuraya com www thuraya com
6. nse cess renee earn an 7 Soinio Ae T E A E N Na Tan T E R 7 20 Which PC Operating Systems are Compatible with the Thuraya XT a E y Tan Aeee an A A ee cers 7 21 The Thuraya XT does not have a web browser How can USE GMPRSP ooo oooooooooooooooooooooooooooooo oocooo FI Pee owidol cstabisyANGMPASIcOnnection witnmy compute NN NN aa y 23 ase gg RS are my Thuraya XT oee AA A E j ZAR Vinatisiinedata andilaxspeed of my Thuraya X TASSE i A 8 25 Cam sang malls USINEIMVA AGS Cla aa fe 8 NCCASSOMNES ocra E o A RR ANAK KAA 8 PA catnencrecessonies available for the Thuraya XT acne ee 8 CA aa AAN 8 NN MN NC Coum esea OSE the Thuraya XT enno NN NN NN MANA aa aan 8 Pa NA NN 8 20 Wei ine Wara bana tor ina Ma aa AN NAN 8 29 Incase of a problem with the handset how does the repair PrOCESS WOFKP eixxx oooooooooooooooooooooooooooooooooooo 8 W Cemlucss any PONa ECEAT miun nE OA eri intensi MAN NN NA NN S 8 THURAYA XT BASICS 1 ON WHICH NETWORKS DOES THE THURAYA XT WORK The Thuraya XT is a satellite phone which works in SAT mode throughout the whole coverage area of the Thuraya satellites 2 WHAT DIFFERENTIATES THE THURAYA XT FROM OTHER SATELLITE PHONES The key differentiators are reliability and usability Reliability 1 The Thuraya XT is the only satellite phone in the market complying with IP54 IKO3 standards which makes it the toughest and most reliable SAT phone Thuraya XT s durable battery provides up to 6 hours talk time
7. omponents are shielded with aluminum and the connectors are protected with rubber seals to prevent damage from water splash or dust 5 WHAT ARE THE DIMENSIONS AND WEIGHT OF THE THURAYA XT The Thuraya XT weighs 193 grams and measures 128x53x26 5mm I x w x d 6 DOES THE THURAYA XT SUPPORT MULTIPLE LANGUAGES The menu of the Thuraya XT supports 12 standard languages including English Arabic French German Italian Spanish Portuguese Turkish Russian Farsi Hindi and Urdu Additionally there is a separate XT firmware version available which supports English Chinese 7 WHAT IS INCLUDED IN THE THURAYA XT PHONE BOX The Thuraya XT phone box includes the following components Thuraya XT phone heavy duty battery travel charger incl 3 adaptors for EU UK China earset USB data cable spare antenna plugs quick start guide 14 languages user guide English support CD accessory catalogue and a warranty card 8 WHAT APPLICATIONS ARE FOUND ON THE INCLUDED SUPPORT CD The support CD which comes with every new handset contains m Drivers required to connect your Thuraya XT with a PC or laptop User guides in 12 languages in pdf format Upgrader tool required if there is a software upgrade for the handset available 9 WHICH CONNECTORS DOES THE THURAYA XT HAVE The Thuraya XT has the following connectors UDC USB ear jack DC power external antenna and the connector for the battery 10 CAN USE MY CURRENT THURAY
8. ya XT s combination of a glare resistant display with the high contrast font and background of the graphic user interface greatly enhances visibility in direct sunlight GPS NAVIGATION 18 DOES MY THURAYA XT HAVE A GPS NAVIGATION FUNCTION The Thuraya XT features GPS navigation which allows you to create and manage waypoints These can be used to navigate from a fixed location to various waypoints showing the distance and direction to each Additionally you can use location tracking by automatically saving your GPS coordinates in fixed intervals which will allow you to create a track of your route 19 CAN THE LOCATION OF MY THURAYA XT BE DETERMINED BY OTHERS The GPS navigation can only be initiated by the handset user Unwanted tracking cannot be remotely executed by external third parties However you can trigger the Location Based Service by transmitting your own coordinates to other telephones or computers This functionality can be used in case of emergency or if you want to be monitored by your organization or by other individuals CONNECT TO COMPUTER 20 WHICH PC OPERATING SYSTEMS ARE COMPATIBLE WITH THE THURAYA XT The required operating system of PCs or laptops is Windows 7 Windows Vista or Windows XP GmPRS amp DATA Pally 22 23 THE THURAYA XT DOES NOT HAVE A WEB BROWSER HOW CAN I USE GmPRS You can connect your Thuraya XT to a laptop or PC and establish a data connection via the included USB data
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