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1. Uncollectible Adjustments Continued b When a Customer orders Bill Processing Service and or Private Line Billing Service the Customer at the time such services are ordered shall provide to the Telephone Company a history of its or its predecessor company s uncollectibles This history of uncollectibles shall indicate by month its total amounts billed and its uncollectible amounts The Telephone Company will use these data to develop the Customer uncollectible factor for the first three months To the extent that such Customer or its predecessor company data do not exist then the Customer uncollectible factor for the first three month period will be determined on an individual case basis The Customer uncollectible factor developed either from Customer history or on an individual case basis will be used to determine the Customer amount for uncollectibles for the first three month period Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 48 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Purchase of Accounts Receivable Continued C Payments of Net Purchase Amount to the Customer 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 1 The Telephone Company will purchase accounts recei
2. 30 Preferred Call Forwarding Preferred Call Forwarding allows the customer to transfer selected calls to another telephone number A screening list of up to six numbers is created by the customer and placed in the network memory via an interactive dialing sequence Subsequently calls are forwarded to the Call Forwarding telephone number only if the calling number can be obtained and is found to match a number on the screening list If the customer also subscribes to Call Screening and the same telephone number is entered on both screening lists the Call Screening feature must be deactivated to allow the call to forward This feature will not work if the calling line is not referenced to and originated by the main telephone number that represents all the lines in a collection of lines such as multiline hunt groups Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 15 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 31 Preferred Call Rejection This feature provides the customer the ability to reject incoming calls from up to six 6 different telephone numbers A screening list is created by the customer either by adding the last number associated with the line incoming or
3. Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 Section 12 Original Sheet 25 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Bill Processing Service Continued B Undertaking of the Telephone Company Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 11 12 13 Continued Unbillable messages will be handled in accordance with instructions that have been mutually determined by the Telephone Company and the Customer and the appropriate charges as set forth in paragraph B 1 G following will apply The Telephone Company will make adjustments to end user balances due to account for application of credits authorized by Customer inquiry instructions and Customer furnished statements Where the rates for Customer services have been implemented under an accounting order pending final approval from a regulatory agency the Telephone Company will upon written request from the Customer keep such records as may be required to make any adjustments to the end users as may be ordered by the regulatory agency The charges for such a service will be determined on an individual case basis Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc
4. See Company s current tariff for rates applicable to one party residence lines Applicable to Business customers with five or more lines See Company s current tariff for rates applicable to first 4 business lines Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 35 Cancels Original Page 35 PRICE LIST SERVICE 15 Selective Toll Restriction Services Continued Nonrecurring Monthly Charge Rate c Option Number Three Restricted Codes Restricts Vacant Code Recording 1 0 0 00 1 0 411 976 NPA 900 IDDD 01 976 1 Residence Line each 5 00 2 00 2 Business Line each 5 00 4 00 3 Key System or PBX trunk Residence each 5 00 4 00 Business each 5 00 4 00 d Option Number Four Restricted Codes Restricts Vacant Code Recording 0 0 00 IDDD 01 976 1 Residence Line each 5 00 2 00 2 Business Line each 5 00 4 00 3 Key System or PBX trunk Residence each 5 00 4 00 Business each 5 00 4 00 e Option Number Five Restricted Codes Restricts Vacant Code Recording T 0 0 00 IDDD 011 NPA 900 1 Residence Line each 5 00 2 00 2 Business Line each 5 00 4 00 3 Key System or PBX trunk Residence each 5 00 4 00 Business each 5 00 4 00 f Option Number Six Restricted Codes 2 estricts acant Code Recording 1 976 NPA 900 1 Residence Line each 2 Business Line each Cc 3 Key System or PBX trunk Residence each Cc Business
5. only the main number will be transmitted and available for display If the incoming call originates from a Multi line Hunt Group the telephone number transmitted and available for display will always be the main number of the hunt group unless the telephone number is Telephone Number TN identified The Local Exchange Line Access charge defined in Section 2 of this tariff will apply to exchange service access facilities associated with this feature Caller ID Multi line is not available on operator handled calls Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 10 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 22 Caller ID Enhanced 1 1 1 1 With Call Management Issue Date 5 15 07 Issued By Lera Roark Title Vice President This feature is only available to business customers with non hunting where facilities permit This feature allows a customer to control the treatment applied to incoming calls while the customer is off hook on a call Enhanced Caller ID with Call Management includes the functionality of the Call Waiting feature and the Caller ID feature and provides several additional call disposition options The customer must subscribe to the Call Forw
6. 1 The Company s authorized employees may enter a subscriber s premises at all reasonable hours for any purpose reasonably pertinent to the furnishing of telephone service and the exercise of any and all rights secured to it by law or by the price list schedules 2 The Company may remove any or all of its property located on the subscriber s premises at the termination of service as provided by the price list schedules Maintenance and repair All ordinary expense of maintenance and repair in connection with equipment facilities and services provided by the Company is borne by the Company unless otherwise specified in this price list In case of damage to or destruction of any of the Company s instruments or accessories due to the negligence or willful act of the subscriber and not due to ordinary wear and tear the subscriber will be held responsible for the cost of restoring the equipment to its original condition or of replacing the equipment destroyed Subscribers may not rearrange disconnect remove or attempt to repair nor permit others to rearrange disconnect remove or attempt to repair any apparatus or the Network Interface Device installed by the Company except upon the consent of the Company Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 113 SERVICE Cancels Original Page 113 PRICE LIST 41 General Rules and Regulations Continued E Obligation and Liability of the Compan
7. 5 In the event that the Company cannot verify the customer s OPVU and or TPVU the Company will request additional information to support the OPVU and or TPVU during this time no changes will be made to the existing OPVU and or TPVU The customer shall supply the requested additional information within 15 fifteen days of the Company s request or no changes will be made to the existing OPVU and or TPVU If after review of the additional information the customer and Company establish a revised and mutually agreed upon OPVU and or TPVU factor the Company will begin using the new factor with the next billing period If the dispute is unresolved the customer may request that verification audits be conducted by an independent auditor at customer s sole expense During the audit the most recent undisputed OPVU and or TPVU factor will be used by the Company In the absence of an interconnection agreement at no time will the Company allow an OPVU and or TPVU factor greater than the applicable State percentage as identified in Paragraph 963 of the FCC Order Payment for all VoIP PSTN Traffic is required to be paid within 30 days from date of invoice and subject to all collection proceeding available under this intrastate access tariff State law or other collection procedures ALL MATERIAL ON THIS SHEET IS NEW 01 06 12 Effective Date 02 06 12 James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF Nati
8. Caller ID Multiline Calling Number Delivery Blocking Per Call Permanent Direct Connect Distinctive Ringing Per Call Do Not Disturb Personal Ringing a Ring 2 b Ring 3 Preferred Call Forwarding per line Per Call Preferred Call Rejection Per Call Remote Program Repeat Dialing per line Per Call Restrictive Use Special Call Acceptance per line Per Call Speed Calling Eight Code Capacity Thirty code Capacity Three Way calling Toll Code Restriction with PIN Section 4 Original Sheet 24 Monthly Rate 3 50 1 50 4 00 4 50 4 50 4 50 4 50 4 50 4 50 4 50 4 50 4 50 4 50 1 80 5 00 5 50 2 00 4 50 10 00 10 00 16 95 15 00 10 00 0 00 4 50 2 25 4 50 75 2 50 4 00 4 50 4 50 75 3 50 75 3 00 4 50 75 10 00 4 50 75 2 00 2 90 2 95 4 00 A non recurring charge of 7 50 will apply to establish Call Trace Service on a per trace arrangement in addition to the applicable Service Connection Charges Issue Date 5 15 07 Issued By Lera Roark Title Vice President Effective Date Docket No 5 16 07 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 25 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Service Continued D Rates and Charges Continued 3 Per Subscriptione a Rotary Grouping Arrangements 1 Caller ID Mu
9. Calls to 976 900 or 700 numbers Calls to time or weather recorded messages Calls to other informational recordings Station sent paid calls from coin telephones Operator handled conference service and other teleconference calls All calls billed to Cards i e Credit Cards and Calling Cards other than those assigned by the telephone company Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company 2 Revised Sheet 8 Cancels 1 Revised Sheet 8 S2 BASIC LOCAL EXCHANGE SERVICE 2 9 Low Income Assistance Program Low Income Assistance Program consists of one program Lifeline Assistance This program was developed to reduce rates for low income customers The Company participates in this assistance program to increase the availability of telecommunications services to all consumers in its serving areas The structure of this program is outlined in the following paragraphs A Lifeline Assistance 1 General Lifeline Assistance reduces an eligible customer s monthly rates for local service An eligible customer receives a federally subsidized credit T toward the monthly cost of basic telephone service as well as a credit T towards the residential access line rate Pursuant to Docket No 25980 dated June 29 2006 eligibility for participation in the Alabama
10. Cancels Original Page 52 PRICE LIST SERVICE 19 Advanced Digital Services Primary Rate Interface PRI Continued Service Monthly Feature Establishment Rate Circuit Switched Features B Clear Channel Capability No charge No charge Call by Call Capability B public network calls incoming outgoing or 2 way trunk calls No charge No charge B DID per DID simulated facility In PRI service arrangement 20 00 15 00 B FX per FX facility simulated facility in PRI service arrangement 20 00 12 00 B Tie Facility per tie facility simulated facility in PRI service arrangement 20 00 12 00 B INWATS per INWATS facility simulated facility in PRI service arrangement lt 20 00 12 00 Caller ID Number per PRI facility 20 00 90 00 Caller ID Name per PRI facility requires Caller ID Number 20 00 30 00 Does not include the cost of the facilities between CO s Z INWATS measured rates changes are additional Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 53 Cancels Original Page 53 PRICE LIST SERVICE 20 IntraLATA Private Line Service DS1 Service A Clear Channel Capability CCC is provided on DS1 service channels between two customer designated premises from a customer premises to their Serving Wire Center SWC or Node Central Office NCO and or to a remote SWC or NCO and from a Central Office CO toa CO CCC is provided in an ESF When CCC
11. FOREIGN EXCHANGE SERVICE B Telephone exchange service furnished to a subscriber from a central office of an exchange other than the exchange regularly serving the area in which the subscriber is located GROUND POTENTIAL RISE 8 A hazardous voltage appearing on the power station grounding apparatus when certain failures occur in the power distribution system TEC B Cherokee Division T 1 Revised Page 127 Cancels Original Page 127 PRICE LIST SERVICE 42 Definitions Continued HARM B Harm consists of hazards to personnel damage to company equipment and impairment of service to persons other than the user of the customer provided equipment Types of harm include but shall not be limited to voltages dangerous to personnel destruction of or damage to company equipment induced noise or cross talk incorrect dial pulsing failure of supervision false answer incorrect billing absence of voice band transmission path for call progress signals and loss of capability to answer an incoming call INDIVIDUAL LINE 8 Anaccess line designed for the exclusive use of a subscriber INITIAL SERVICE PERIOD B The minimum length of time for which a subscriber is obligated to pay for service facilities and equipment whether or not retained by the subscriber for such minimum length of time INSTALLATION CHARGE B A non recurring charge applying to the provision of certain items of equipment or facilities as distinguished from the service connectio
12. Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division TY 1 Revised Page 79 Cancels Original Page 79 PRICE LIST SERVICE 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued G Conforming Answering Devices Connected Prior to July 1 1979 Continued 1 Customers shall notify the Company of their intention to connect Conforming Answering Devices Such notification shall include the location at which the Conforming Answering Device is to be used as well as its Conformance Number 2 The Conforming Answering Device shall only be connected by standard network interface arrangement provided by the Company 3 The Conforming Device shall be operated and maintained in accordance with those instructions furnished with such Conforming Answering Device as required by the Company 4 Conforming Answering Devices may not a be used to transmit or receive data signals b be used to originate calls 5 The Conforming Answering Device shall comply with the minimum protection criteria set forth in Minimum Protection Criteria for Electrical Connections In the event that an answering device bearing a Conformance Number does not meet the requirements of the Company for Conforming Answering Devices the customer using such answering device shall either disconnect the device from the Company service or arrange for connection for the device in accordance with Connections
13. National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 29 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 3 Selective Toll Restriction Services Continued B Selective Toll Restriction Options Continued 3 Option Number Three Restricts Vacant Code Recording 1 0 0 00 1 0 411 976 NPA 900 IDDD 01 IDDD 011 4 Option Number Four Restricts Vacant Code Recording 0 0 00 IDDD 01 976 5 Option Number Five Restricts Vacant Code Recording 1 0 0 00 IDDD 011 NPA 900 6 Option Number Six Restricts Vacant Code Recording 1 976 NPA 900 7 Option Number Seven Restricts Vacant Code Recording 1 1 800 0 0 00 1 0 411 976 NPA 900 IDDD 01 IDDD 011 8 Option Number Eight Restricts Vacant Code Recording 1 1 800 0 0 00 IDDD 011 NPA 900 9 Option Number Nine Restricts Vacant Code Recording 1 976 1 800 NPA 900 C Rates and Charges The following rates and charges are for Selective Toll Restriction Services only and are in addition to monthly rates and nonrecurring charges for exchange lines and other services of equipment with which they may be associated Additionally applicable service charges apply to any Residence Line or Business Line for STR Options 3 5 7 and 8 No service charges apply to Options 6 or 9 Only one option may be provided on a line or group of lines In exchanges where facilities are available Company initiated blocking o
14. TEC Cherokee Division T SERVICE 1 Revised Page 75 Cancels Original Page 75 PRICE LIST 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued B Basis of Connection 1 Grandfathered connections of terminal equipment and grandfathered connection of communications systems made in accordance with 2 below may remain connected and be moved and reconnected for the life of the equipment and may be modified only in accordance with Part 68 of the FCC Rules and Regulations Connecting arrangements used for such moves and reconnections will continue to be provided by the Company subject to their availability at the rates and charges specified in this section Equipment to equipment connections made prior to July 1 1980 may remain connected and be moved and reconnected for the life of such devices or system components and may by modified only in accordance with Part 68 of the FCC Rules and Regulations or for the life of the company provided terminal equipment or communication system Connecting arrangements used for reconnection of such customer provided devices or system components will continue to be provided by the Company subject to their availability at the rates and charges based on cost Customer provided communications systems which are not subject to Part 68 of the FCC Rules and Regulations may be connected in accordance with this section Company provided connecting a
15. Three Way Calling No charge No charge Call Transfer No charge No charge Conference Calling Six Way Station Controlled per line Note 1 Note 1 Call Forwarding Note 1 Note 1 per directory number Other Custom Calling Services Note 1 Note 1 Advanced Calling Services Automatic Callback Monitoring Note 1 Note 1 CallerID Number Note 1 Note 1 CallerID Name Note 1 Note 1 per line Other Advanced Calling Services Note 1 Note 1 Centrex Features Note 1 Note 1 Centrex customers only Note 1 Current rates charges and multiple feature discounts for applicable Custom Calling and Centrex Services may be found in the Telephone Company s Price list for these services For analog lines the rates and charges for these services are normally applied on a per line basis For Advanced Digital Services lines the rates and charges for applicable services are applied on a per directory number basis to each directory number to which these services are assigned Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Pag 48 Cancels Original Page 48 PRICE LIST SERVICE 18 Advanced Digital Services Basic Rate Interface BRI Continued Issue Date 2 04 08 Effective Date 3 02 07 Service Establishment Charges When the above features are ordered as part of an initial service order with an Advanced Digital Services B Channel there is no service establishment charge for these servic
16. Vice President Effective Date 11 25 11 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 44 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 5 N11 Dialing Service Continued 2 Service Requirements and Conditions Continued K In no event shall the Company be liable for any losses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure or performance by the Company or its employees or agents in connection with this Tariff The Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the subscriber 3 Rates and Charges A Issue Date 10 25 11 Issued By James Garner Application of Rates A Service Establishment charge shall apply per basic local calling area N11 subscribers will pay the normal tariffed charges for the local exchange access arrangements used for transporting and termination messages at the N11 subscriber s designated premises Applicable service order charges as specified in Section 3 Service Connection Charges of the tariff will apply in addition to the following rates A Central Office Activation charge will apply per central office switch translated to the lead number A charge will apply to changes to the poi
17. 2 Where the connection with the OCC provided communications systems involves direct electrical connection to the facilities furnished by the Company for exchange service such connection shall be made a Through switching equipment b Through a channel derivation device or c Directly to the Service Terminating Arrangement Where the connection is made by means of switching equipment provided by the customer or by means of a channel derivation device provided by the customer such switching equipment or derivation device and the facilities provided by the OCC shall be treated as a customer provided communications system and the regulations applicable to the connection of customer provided communications systems shall apply as set forth in Connections of Registered Equipment and Connections of Grandfathered Terminal Equipment and Grandfathered Communications Systems Connection may be made if the forms of electrical communication are the same and consistent with those for which the company provided service is offered Connections are not represented as being suitable for satisfactory transmission The rates and charges for connection with OCC provided communications systems shall be the same as those that would apply if company services were so connected The rates and charges to the customer are in addition to the rates and charges made by the OCC for the services and channels which it provides The customer has a requirem
18. 29 95 B Privacy Control Privacy Control is available to single line business and residential customers The following rates and charges are for Privacy Control service only and are in addition to the applicable service charges and monthly rates for exchange access lines and other services with which this service is associated Rates for the 1st feature can be found in Section 7 of the Company s tariff on file with the APSC Monthly Rate 1 Residential Privacy Control additional feature 2 50 Enhanced Privacy Control additional feature 3 50 2 Business Privacy Control additional feature 3 50 Enhanced Privacy Control additional feature 4 50 Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 23 Cancels Original Page 23 PRICE LIST SERVICE 9 Custom Calling Services Continued C Calling Number Delivery Blocking Permanent Calling Number Delivery Blocking Permanent is available to the following customers only Domestic violence intervention agencies State and County Departments of Human Resource Shelters Attorney General Crime Victim Assistance Offices and Other such agencies their employees and volunteers or individual where it is certified that the personal safety of these employees or individuals will be jeopardized without blocking Service Features The following rates are in addition to all other applicable rates and charges for service furnish
19. Cherokee Division to T provide interconnection to cellular companies requesting 1 544 Mbps facilities for through communications Cellular Interconnection Service is a service for the transmission of digital signals only and using only digital transmission facilities Cellular Interconnection Service provides for the simultaneous two way transmission of isochronous digital signals at DS1 speeds of 1 544 Mbps where facilities are available To ensure satisfactory operation the terminal equipment provided by the customer must be compatible with the DS1 1 544 Mbps channel facility provided by the Company The technical specifications and standard network interfaces for DS1 Service are contained in Bell Communications Research Technical Reference Publication 62411 This publication is available from Bell Communications Research 60 New England Avenue Piscataway NJ 08854 4196 Unless specified following the regulations for Cellular Interconnection Service specified herein apply in addition to the regulations set forth in other sections of this price list The rates specified for Cellular Interconnection Service in C following contemplate the provision of a digital quality facility over existing interoffice carrier equipment and or exchange cable facilities compatible with this service If such equipment new facilities or changes to existing facilities are required for the provision of this service a special construction charge based o
20. GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Index dba Cherokee Telephone Company 1 Revised Sheet 3 Cancels Original Sheet 3 INDEX Subject Section Sheet No E Emergency Conference Service and Fire Reporting Equipment 7 6 7 Enhanced Universal Emergency Number Service E911 7 1 5 Equipment to Equipment Connections 6 27 28 Establishment and Furnishing of Service 8 11 20 T Establishment and Maintenance of Credit 8 21 25 T Establishment of Credit 8 21 Exceptions to Construction Charges 5 1 Explosion Proof Equipment 8 44 45 Extended Area Service 2 3 F Furnishing of Equipment 8 26 28 Furnishing of Service 8 29 30 G H Issue Date 8 12 09 Effective Date 9 11 09 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Subject Installation Charge Interpositioning of Customer Provided INDEX Terminal Equipment and Communication Systems Intrastate Access Services Intrastate Billing and Collections Service Intrastate End User Charge Liability of the Company Limitations and Use of Service Line Extension Charges Local Calling Areas Local Directory Assistance Service Local Operator Verification Interruption Service Low Income Assistance Programs Lifeline Assistance Issue Date 4 12 12 Issued By James Garner T Title Vice President Index 2 Revised She
21. Grandfathered CSU TE equipment must comply with the requirements outlined in Bell Communications Research Technical Reference 62411 dated September 1983 This publication is now available from Bell Communications Research 60 New England Avenue Piscataway NJ 08854 4196 Registered technical requirements for CSU TEs are outlined in Part 68 of the FCC s Rules and Regulations A copy may be obtained from the Federal Communications Commission Room BB300 Washington D C 20054 Payment Arrangements and Credit Allowance a b The minimum period for which month to month service is furnished and for which charges are applicable is 12 months Suspension of service is not allowed C Rates and Charges 1 Issue Date A Digi tal Local Channel is furnished between a Serving Wire Center and the customer s premises Rates are based on the airline distance between Serving Wire Center and the customer s premises 2 04 08 Nonrecurring Monthly Charge Rate Digital Local Channel each 1 Fixed Monthly Rate First System 300 00 210 00 Each Additional System 300 00 155 00 2 Channel Mileage per digital local channel per airline mile or fraction thereof 35 00 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 43 SERVICE Cancels Original Page 43 PRICE LIST 16 Cellular Interconnection Service Continued C Rates and Charges Continued 2 Issue Date Interoffice Channe
22. National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Sheet 1 S7 EMERGENCY SERVICE S7 1 Enhanced Universal Emergency Number Service E911 A General 1 Enhanced Universal Emergency Number Service also referred to as Enhanced 911 Service or E911 is a telephone exchange communication service whereby a Public Safety Answering Point PSAP designated by the customer may receive telephone calls dialed to the telephone number 911 2 Enhanced 911 Service is offered subject to availability of jointly owned facilities provided by National Telephone of Alabama Inc dba Cherokee Telephone Company CTC and at amp t of Alabama ATT Jointly owned facilities are necessary because the company serving boundaries and political subdivision boundaries may not coincide and because CTC does not provide the equipment necessary to translate and receive Automatic Location Identification 3 The E911 customer may be a municipality or other state or local governmental unit or an authorized agent of one or more municipalities or other state or local governmental units to whom authority has been lawfully delegated The customer must be legally authorized to subscribe to the service and have public safety responsibility by law to respond to telephone calls from the public for emergency police fire or other emergency services within the telephone central office areas arranged for 911 calling B Definitions Automatic N
23. Section 12 dba Cherokee Telephone Company Original Sheet 26 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued C Liability of the Telephone Company The Telephone Company liability for Bill Processing Service is as follows 1 If Bill Processing Service detail is not available because the Telephone Company lost or damaged records or incurred processing system outages the Telephone Company will attempt to recover the lost Customer detail If the lost Customer detail cannot be recovered and the Telephone Company recorded the details the Customer detail and the extent of the Telephone Customer s liability for damages will be as set forth in paragraph B 1 A preceding If the lost Customer detail cannot be recovered and the Customer provided the detail the Customer will be requested to resupply the detail If the Customer cannot resupply the detail the detail and the extent of the Telephone Company s liability for damages will be as set forth in paragraph B 1 A preceding This recovered detail will be included in message detail provided to the Customer when the Customer orders such services and any recovered Customer messages will be billed 2 When the Telephone Company is notified that due to its error or omission incomplete Customer detail has been provided to a Customer the Telephone Company will make a r
24. Subscriber s bills shall be made when circumstances exist which reasonably indicate that such changes are appropriate Subscribers have the right to appeal service disputes to the Alabama Public Service Commission The Commission s address and phone number are P O Box 991 Montgomery AL 36130 205 242 5211 and or 1 800 392 8050 Alabama Relay Service Restrictions The following calls may not be placed through the Alabama Relay Center Calls to 976 900 or 700 numbers Calls to time or weather recorded messages Calls to other informational recordings Station sent paid calls from coin telephones Operator handled conference service and other teleconference calls All calls billed to Cards i e Credit Cards and Calling Cards other than those issued by AT amp T or the LECs W w w wW w w Where the Company transmits messages through the Alabama Relay Center the Company shall not be liable for errors in translating transmitting receiving or delivering messages by telephone TDD or any other instrumentality over the facilities of the Company connecting utilities or through the Alabama Relay Center in the absence of gross negligence or willful misconduct 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 99 SERVICE Cancels Original Page 99 PRICE LIST 41 General Rules and Regulations Continued C Establishment and Furnishing of Service 1 Application for Service a Issue Date 2
25. Such interest shall be calculated to December 1st of each year and the payment shall be made by credit to customer s account on the December billing of the customer a The Company having on hand such deposits from subscribers or hereafter receiving such deposits from subscribers shall keep records to show a the name of each subscriber making the deposit b the address of the subscriber when making the deposit c the amount and date of making the deposit and d a continuous record of each transaction such as the payment of interest interest credited etc concerning such deposit while the deposit is retained by the Company b The Company shall issue to every subscriber from whom such deposit is received a certificate of deposit G The Company shall provide reasonable ways and means so that a depositor who makes application for the return of his deposit or any balance to which he is entitled but is unable to produce the original certificate or receipt shall not be deprived of his deposit or balance Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 23 S8 GENERAL RULES AND REGULATIONS 8 4 Establishment and Maintenance of Credit Continued B Deposits Continued 1 Continued d Upon final discontinuance of service the Telephone C
26. a endanger the safety of Company employees or the public b damage require change in or alteration of or involve direct electrical connection to the equipment or other facilities of the Company unless as provided for elsewhere in this tariff C interfere with the proper functioning of such equipment or facilities d impair the operation of the communications systems or e otherwise injure the public in its use of the Company s services Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 27 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued B Furnishing of Equipment Continued 4 Except as otherwise provided in this tariff nothing herein shall be construed to permit the use of a recording device or of a device to inter connect any line or channel of the Company with any other communication line or channel of the Company or of any other person 5 Customer provided terminal equipment may be used and customer provided communications systems may be connected with the facilities furnished by the Company for telecommunications services as provided in Section 6 Interconnection with Communications Equipment and Systems Provided by the Customer of this tariff Customer Premises Equipment is any terminal equi
27. a unique CW tone is applied to the subscribers line that corresponds to the assigned ringing pattern of the additional DNs to indicate that a call is waiting This distinctive CW tone is used by the subscriber to determine which telephone number the calling party dialed The subscriber can also be assigned a flexible form of Call Forwarding CF service with the SIRA feature active The following options are available a All calls terminating to the main DN or the auxiliary Dns will be forwarded default option b Only calls terminating to the main DN will be forwarded The SIRA feature can be assigned to any single party subscriber line that is not a Private Branch Exchange PBX coin Centrex or Inward Wide Area Telephone Service INWATS line that is associated with a Local Line Switch LLS Remote Line Switch RLS or AFC The following Distinctive Altering ringing patterns can be used for SIRA DA code 1 will not override the ring code of the line when coded ringing is equipped in the frame a DA Code 1 Normal ringing b DA Code 2 Two short rings If a SIRA line has CW service the following Call Waiting Indication CWI tones can be used on the basis of the DA pattern chosen a DA Code 1 Normal tone b DA Code 2 Two short tones The ringing cadences and the corresponding CW tones of the SIRA line DNs are assigned per office during database generation As an option the SIRA distinctive CW tone can be deactivated per
28. it shall forward to the Company no later than 15 days after the first day of January April July and or October of each year a revised OPVU and or TPVU factor based on data for the prior three months ending the last day of December March June and September respectively The Company will use the revised OPVU and or TPVU in its billing system The revised OPVU and or TPVU factor will apply prospectively and serve as the basis for billing until superseded by anew OPVU and or TPVU factor ALL MATERIAL ON THIS SHEET IS NEW Issue Date 01 06 12 Issued By James Garner Title Vice President Effective Date 02 06 12 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 60 12 INTRASTATE ACCESS SERVICES TARIFF 12 3 VoIP Traffic Continued D Calculation and Application of Percent VolP Usage Factor Continued The OPVU and the TPVU will be derived and applied as follows Continued 8 If the customer does not furnish the Company with an OPVU and or TPVU the Company will bill full access rates until an OPVU and or TPVU factor is received Billing at Toll VoIP PSTN Traffic rates for Toll VoIP PSTN Traffic will commence beginning with the date the OPVU and or TPVU factor is received by the Company from the customer as noted following Continued OPVU and or TPVU Factor Verification On a quarterly basis the Company may ask the cu
29. leaving messages in mailboxes 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 66 Cancels Original Page 66 PRICE LIST SERVICE 25 Voice Mail V Mail Services Continued C Rates and Charges Continued 6 Automated Receptionist Continued Installation of Automated Receptionist 200 00 plus service order charge Monthly charge for Automated Receptionist 150 00 In addition to the above charges for Automated Receptionist a monthly charge per mailbox will apply The number of mailboxes in the Automated Receptionist configuration determines the price per mailbox as set forth below Monthly Charge Mailboxes 1 B 44 4 95 each Mailboxes 45 B 70 3 50 each Mailboxes 71 B 100 3 00 each Mailboxes 101 B 200 2 50 each Mailboxes over 200 2 00 each If the mailboxes are installed at the same time Automated Receptionist is installed there will be not additional installation charge Changes or additions to the system will be made at 10 00 per mailbox plus a service order charge 26 Bridged Extension Service R A General 1 Bridged Extension Service is an off premise extension served from a digital remote or other device and bridged in the central office or other location to the subscriber s line utilizing the same telephone number assigned from the switched wire center central office normally serving the subscriber Bridged Extension Service is only provided within the same serving exchange
30. less than thirty 30 days Such interest shall be calculated to December 1st of each year and the payment shall be made by credit to customer s account on the December billing of the customer 1 The Company having on hand such deposits from subscribers or hereafter receiving such deposits from subscribers shall keep records to show a the name of each subscriber making the deposit b the address of the subscriber when making the deposit c the amount and date of making the deposit and d a continuous record of each transaction such as the payment of interest interest credited etc concerning such deposit while the deposit is retained by the Company 2 The Company shall issue to every subscriber from whom such deposit is received a certificate of deposit 3 The Company shall provide reasonable ways and means so that a depositor who makes application for the return of his deposit or any balance to which he is entitled but is unable to produce the original certificate or receipt shall not be deprived of his deposit or balance 4 Upon final discontinuance of service the Telephone Company shall apply such deposit with accrued interest thereon to any account due by subscriber The balance due subscribers if any shall be refunded to the subscriber by the Telephone Company 5 Upon the sale or transfer of any Telephone Company the seller shall file with the Commission under oath a list showing the names of all subscribers w
31. on a per order per occurrence basis for each Service date changed the Service Order Charge preceding does not apply 60 00 5 Design Change Charge B The Design Change Charge will apply on a per order per occurrence basis for each order requiring design change 84 00 ALL MATERIAL ON THIS SHEET IS NEW Issue Date 3 04 10 Effective Date 3 04 10 TEC Cherokee Division Original Page 147 PRICE LIST SERVICE 48 TELECOMMUNICATIONS SERVICE PRIORITY TSP Continued D Additional Labor Periods Each Half Hour or Fraction Thereof Non Recurring Charge 1 Installation or Repair Overtime outside of normally scheduled working hours ona scheduled work day Per Technician 47 57 2 Premium Time outside of scheduled work day Per Technician 63 42 3 Stand by a Basic Time normally scheduled Working hours Per Technician 21 18 b Overtime outside of normally scheduled working hours on a scheduled work day Per Technician 31 77 C Premium Time outside of scheduled work day Per Technician 42 36 A call out of a Telephone Company employee at a time not consecutive with the employee s schedule work period is subject to a minimum charge of four hours ALL MATERIAL ON THIS SHEET IS NEW Issue Date 3 04 10 Effective Date 3 04 10 TEC Cherokee Division SERVICE PRICE LIST 48 Telecommunications Service Priority TSP Continued Additional Labor Periods Continued D Thereof
32. such as each individually rated service or equipment components or access lines on a recurring or nonrecurring basis which are separately identified on the end user bill Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 17 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued A General Description Continued 4 Message billed service is a billing service for an end user account with an end user common line where individual Customer messages are posted to the account and are listed on the bill rendered to the end user 5 Account establishment is the preparation of a Customer end user record so that a bill can be sent to that end user 6 Rendering of bills is the preparation and mailing of statements of the deposits and amounts due from the end user for Customer message billed and bulk billed services These statements may at Telephone Company choice be included as part of the regular monthly bill for local Telephone Exchange Service mailed to the end user and not in violation of its local billing tariffs on file with the State Regulatory Commission 7 Receiving payment and maintenance of accounts is the collecting of monies from end users for services furnished by the Customer and mai
33. then a late payment penalty shall be due the Telephone Company The late payment penalty shall be the adjustment amount times a late factor The late factor shall be the lessor of a the highest interest rate in decimal value which may be levied by law for commercial transactions in the state in which the Telephone Company provides Bill Processing Service and or Private Line Billing Service to the Customer compounded daily for the number of days from the billed plus date to and including the date that the posts the end user account or b 0 000590 per day compounded daily for the number of days from the billed plus date to and including the date that the Telephone Company posts the end user account Any late payment penalty will be included with the adjustment made by the Telephone Company to the Customer s Total Current Amount Billed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 52 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 3 Purchase of Accounts Receivable Continued D Issue Date 5 15 07 Issued By Lera Roark Title Vice President Netting of Customer Access Service Charges and Net Purchase Amounts When a payment for Customer Access Servic
34. through customer provided equipment Customer provided equipment may be interpositioned at the customer s premises either between the company provided equipment and the telecommunications network or between items of company provided equipment Company provided equipment will be furnished in an interpositioned configuration for use with telecommunications services in accordance with the following 1 Customer provided equipment to be connected in an interpositioned configuration must meet the requirements of Part 68 of the FCC Rules and Regulations 2 The connections between equipments of the interpositioned configuration must conform to recognized standard interfaces such as those specified by the Electronics Industries Association EIA or authorized by Part 68 of the FCC Rules and Regulations 3 The interpositioning must occur at the same premises where the associated telecommunications service is terminated 4 Any premises wiring which is provided by the customer must be provided in accordance with provisions of Part 68 of the FCC Rules and Regulations 5 The Company reserves the right to determine whether or not any individual interpositioned configuration is technically feasible and compatible with company provided services and equipment however if such a configuration is provided a The Company makes no representation as to the quality of transmission over an interpositioned configuration Maintenance responsibility for co
35. 0 15 N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 10 25 11 Effective Date 11 25 11 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 46 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 7 SafetyNet Service N 1 General SafetyNet Service is a bundle for residential customers who wish to only subscribe to a basic access line in order to place emergency calls and receive High Speed Internet and or Residential Security Service The bundle includes a basic access line with unlimited incoming calls 180 minutes of local outgoing calls and 3 0 Mbps 512 Kbps high speed data or higher and or Residential Security Service 2 Terms and Conditions a b SafetyNet Service will be provisioned where facilities are available SafetyNet Service is only available as a bundle with 3 0 Mbps 512 Kbps high speed data or higher and or Residential Security Service No other optional services or optional calling plans are offered with this bundle except Toll Restriction Toll Restriction PIN Override Non Published Numbers and Non Listed Numbers These four services will be allowed at the rates listed elsewhere in the tariff Rules regulations and limitations as specified elsewhere in the Company s tariffs will apply to this bundle Customers must subscribe to SafetyNet Service for at least one ye
36. 04 08 Effective Date 3 02 07 Any applicant for service may be required to sign a application form requesting the Company to furnish the service in accordance with rates charges rules and regulations from time to time in force and effect The Company reserves the right to refuse service to any applicant who is found to be indebted to the Company or any other Telephone Company for service previously furnished until satisfactory arrangements have been made for the payment of all such indebtedness The Company may also refuse to furnish service to any applicant desiring to establish service for former subscribers of the Company or any other telephone Company who are indebted for previous service regardless of the listing request for such service until satisfactory arrangements have been made for the payment of such indebtedness If telephone service is established and it is subsequently determined that either condition in b above exists the Company may suspend or disconnect such service until satisfactory arrangements have been made for the prior indebtedness When an application for service and facilities or request for additions rearrangements relocations or modification of service and equipment are cancelled in whole or in part prior to completion of the work involved the applicant is required to reimburse the Company for all expenses incurred in handling the request before notice of cancellation is received Such charge
37. 2 a or 2 b of this N section in order to constitute a qualifying low income customer a customer must not already be receiving a Lifeline service and there must not be anyone else in the subscriber s household subscribed to a Lifeline service N d Qualifying subscribers must provide the Company with acceptable documentation as proof of their eligibility to receive Lifeline service under the income based or program based requirements The Company will confirm a subscriber s continued eligibility to receive Lifeline service on an annual basis by requiring the subscriber to sign a certification to his her present qualifications for Lifeline service Upon a determination of ineligibility the credit will be discontinued on the bill if the customer fails to provide proof of eligibility within thirty 80 days following written notification to the customer e If the Company receives notification from the program administrator that the subscriber is receiving Lifeline service from another telecommunications carrier or that more than one member of a subscriber s household is receiving Lifeline service the subscriber will be de enrolled from Lifeline Assistance without notice within five 5 business days following the Company s receipt of that notice f The Company will process all applications and apply the appropriate credit on the customer s monthly bill A secondary service charge is not applicable for existing customers who subscribe
38. 250 Long Distance Minutes United States only The rates specified herein for Home Advantage Internet entitles a residence subscriber to unlimited calling to all exchange access lines within the subscriber s local calling area as defined on Page 1 of this Price List for the flat rate plan Dial Up Internet speed is best effort Customers must presubscribe to Cherokee Long Distance dba TEC Long Distance TEC for the 250 free minutes Minutes in excess of 250 minutes per month will be billed at nine cents 124 per minute for domestic calling United States and the applicable rates of TEC for calling outside of the United States Prices are posted on the TEC website at www TEC com Rates and Charges Monthly Non Recurring Home Advantage Internet Residential Flat Rate Access Line 54 95 i Service charges specified on Page 21 of this Price List do not apply for a conversion of existing service to from Home Advantage service packages ALL MATERIAL ON THIS PAGE IS NEW Issue Date 3 06 08 Effective Date 3 06 08 TEC Cherokee Division Original Page 141 T SERVICE 46 HOME ADVANTAGE PACKAGES Continued Home Advantage packages are available to residential subscribers only 3 HOME ADVANTAGE The Home Advantage service package provides the following specified features A A flat rate individual residential access line B 512K 128K residential DSL High Speed Internet Access C 250 Long Distance Minutes United States Only The rat
39. 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 36 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued E Liability of the Company Continued 7 Use of Customer Provided Equipment The services furnished by the Company in addition to the preceding limitations also are subject to the following limitation the Company shall not be liable for damage arising out of mistakes omissions interruptions delays errors or defects in transmission or other injury including but not limited to injuries to persons or property from voltages or currents transmitted over the service of the Company 1 caused by or resulting from use of customer provided equipment except where a contributing or concurrent cause is the malfunctioning of a company provided connecting arrangement in which event the liability of the Company shall not exceed an amount equal to a proportional amount of the Company billing for the period of service during which such mistake omission interruption delay error defect in transmission or injury occurs after notice by the subscriber to the Company or 2 not prevented by customer provided equipment where any such damage could have been prevented by company provided equipment which remains under tariff 8 Unauthorized Computer Intrusion T
40. 50 4 00 4 00 4 00 4 00 4 00 4 00 4 00 4 00 4 00 4 00 1 80 4 00 4 50 2 00 4 50 7 50 7 50 10 50 0 00 4 00 2 25 4 00 75 2 50 5 00 2 00 2 90 2 95 3 00 A non recurring charge of 6 00 will apply to establish Call Trace Service on a per trace arrangement in addition to the applicable Service Charges Issue Date 5 15 07 Issued By Lera Roark Title Vice President Effective Date Docket No 5 16 07 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 4 1 S4 MISCELLANEOUS SERVICE ARRANGEMENTS Custom Calling Services Continued D Rates and Charges Continued 2 Business Service a Single or First Service Feature 1 lt a ad Hs H S OANODURWND OaKRoONM 2O wrvrvrvrryY 21 22 23 24 25 26 34 35 Anonymous Call Rejections ACR Automatic Wake up Call Forwarding Call Forwarding Busy Line Call Forwarding Busy Line Fixed Call Forwarding Busy Line Incoming Only Call Forwarding Don t Answer Call Forwarding Don t Answer Fixed Call Forwarding Don t Answer Incoming Only Call Forwarding Fixed by Code Call Forwarding Fixed by Ring Count Call Forwarding Variable Call Pickup Call Return per line Call Trace per line per successful trace Call Transfer Call Waiting Caller ID Basic Caller ID Deluxe Caller ID Enhanced with Call Management with Call Waiting Deluxe
41. 6 00 3 If an operator both verifies the condition of the line and interruptions conversation on the same request only the interrupt charge applies 4 The charges for Verify Interrupt Service are in addition to any applicable message rates 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Title Page 1 Revised Sheet 1 Cancels Original Sheet 1 S3 SERVICE CONNECTION CHARGES CONTENTS S3 1 General 3 2 Definitions Service Order Work Charge Central Office Work Charge Access Line Work Charge Premises Work Charge Returned Check Charge Installation Charge Restoration Charges Termination Charge Number Change Charge Maintenance of Service Charge Record Service Order Charge Network Interface Device Customer Premises Inside Wire Simple Business Credit Card Convenience Fee OZErAL TONMIOD gt 3 3 Application of Service Charges A General B Application 3 4 Rates Issue Date 9 26 13 Issued By James Garner T Title Vice President Sheet No 1 BRAARAPARWWWWWWWNH D PY Effective Date Docket No 11 01 13 POEN x x wn 202aaaaaaAaaAaaAaa 2AA NN nnn nw njw ONT SOO OOOO Om GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 1 S3 SERVICE CONNECTION CHARGES S3 1 General A S
42. AND PABX STATION MILEAGE B The charges made for the additional circuit required to furnish such stations beyond the allowance distance from the main station or PABX switchboard EXTENDED AREA SERVICE EAS B A type of telephone switching and trunking arrangement which provides for unlimited calling between two or more telephone exchanges based on a usage sensitive structure and or a flat rate additive if applicable EXTRA LISTING B Any listing of a name or information in connection with a subscriber s telephone number beyond that to which he is entitled without additional charge in connection with his regular service FACILITIES 8 All property and means owned operated leased licensed used furnished or supplied for by or in connection with the rendition of telephone service FLAT RATE SERVICE B Service furnished at a fixed monthly charge including extended area service where applicable which provides unlimited local calling FOREIGN ATTACHMENT pB Lines instruments appliances or apparatus not owned or furnished by the Company FOREIGN CENTRAL OFFICE 8 Any central office other than that which serves the area in which the subscriber is located FOREIGN EXCHANGE LINE MILEAGE 8 The measurement applying to that portion of a central office line connecting a customer with a foreign central office from the common boundary line to the customer s station for which a monthly charge is made in addition to the base rate for exchange service
43. Accounts Receivable Continued C Payments of Net Purchase Amount to the Customer Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 1 Continued If such payment date falls on a Sunday or ona Holiday which is observed on a Monday the payment date shall be the first non Holiday day following such Sunday or Holiday If such payment date falls on a Saturday or on a Holiday which is observed on Tuesday Wednesday Thursday or Friday the payment date shall be the last non Holiday day preceding such Saturday or Holiday Further if any portion of the net purchase amount is not received by the Customer by the payment date as set forth in 1 preceding or if any portion of the net purchase amount is received by the Customer in funds which are not immediately available to the Customer then a late payment penalty shall be due the Customer The late payment penalty shall be the portion of the net purchase amount not received by the payment date times a late factor The late factor shall be the lessor of Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 50 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Purchase of Accounts Receivable Continued C Payments of Net Purchase Amount
44. At residence locations when an extension station or extension bell is located in a shop office or other place of business At any location where the listing of the service at that location indicates a business trade or profession except as specified under Application of Residence Rates All other locations where the subscriber s primary use of the service is for business purposes Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 101 Cancels Original Page 101 PRICE LIST SERVICE 41 General Rules and Requlations Continued C Establishment and Furnishing of Service Continued 3 Application of Residence Rates a Residence rates apply when the use of the service is of a domestic nature and provided that service is not used substantially for occupational purposes Residence rates apply for 1 Private residences where business alphabetical or classified telephone directory listings are not provided 2 In private apartments of hotels rooming houses or boarding houses where service is confined to the subscriber s use and elsewhere in rooming houses which are not advertised as a place of business or which have less that five rooms for roomers or which furnish meals to less than ten boarders provided business telephone directory listings are not furnished b Inthe places of residence of a clergyman and in the place of residence of a physician dentist veterinary surgeon or other me
45. Cherokee Division T Contents 1 Revised Page 2 Cancels Original Page 2 PRICE LIST Table of Contents Service 22 Digital Centrex Service 23 Private Branch Distribution Systems 24 Alarm Circuits 25 Voice Mail V Mail Services 26 Bridged Extension Service 27 Cherokee Long Distance Service 28 Payphone Access Line 29 Premises Wiring Associated With Registered Communications Systems 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company 31 Acoustic or Inductive Connections 32 Connections of Customer Provided Communications Systems Not Subject to Part 68 of the FCC s Rules and Regulations 33 Connections of Customer Provided Terminal Equipment to Services Specifically Exempted from the FCC s Registration Program 34 Customer Premises Inside Wire 35 Connections of Other Common Carrier Provided Communications Systems 36 Interpositioning of Customer Provided Terminal Equipment and Communications Systems 37 Equipment to Equipment Connections Issue Date 2 04 08 Effective Date 62 63 66 67 67 70 74 79 80 80 81 83 86 87 3 02 07 TEC Cherokee Division Contents 8 Revised Page 3 Cancels 7 Revised Page 3 PRICE LIST Table of Contents Service 38 Interconnection with Communications Equipment and Systems Provided by the Customer 39 Specialized Types of Equipment 40 Special Assemblies of Equipment 41 Gen
46. Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 14 Cancels Original Page 14 PRICE LIST SERVICE 6 N11 Dialing Service Continued D 711 Dialing Code for Telephone Relay Service TRS Continued 2 Service Requirements and Conditions Continued i If a pre recorded announcement is provided by the TRS entity the following conditions apply 1 The TRS entity will provide announcements The Company will provide only the delivery of the call 2 The provision of access to the 711 network by the Company for the transmission of announcement is subject to availability of such facilities and the requirements of the local exchange network 3 The TRS entity assumes all financial responsibility for all costs involved in providing announcement including but not limited to the recorder announcement equipment located on the TRS entity s premises 4 The TRS entity assumes according to other specific rates and charges under tariff all financial responsibility for all facilities required to connect the recorder announcement equipment located on the TRS entity s premises j The Company may take all legal and practical steps to disassociate itself from the TRS entity providing services whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users k In no event shall the Company b
47. Date 5 15 07 Issued By Lera Roark Title Vice President The Company may from time to time offer a special promotion of Custom Calling Service lasting no longer than two 2 consecutive calendar months designed to attract new customers or to increase customer awareness of this tariff offering The offering of this trial period includes but is not limited to waiving any installation fees or monthly service fees The customer is responsible for any applicable service charges as specified in Section 3 Service Connection Charges of this tariff The Company will deliver all numbers subject to technical limitations including telephone numbers associated with Non published Listing Service as described in Section 10 of this tariff Neither Caller ID or Caller ID Multi line is available on operator handled calls Residence or Business lines with hunting will apply to exchange service access facilities associated with Caller ID Multi Line The Company s liability arising out of the provision of any Custom Calling Service feature including but not limited to the delivery or non delivery of calling numbers is limited as set forth in this tariff A Service Ordering Charge and a Central Office Line Connection charge will be applicable for establishment of Custom Calling Feature s Subscribers to Call Waiting Deluxe must have Touch Tone service The rate for Touch Tone service is in addition to the Call Waiting Deluxe rate E
48. Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 18 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued E Customer Billing Continued 6 A late payment charge of 1 50 and or an interest charge of 1 5 percent or the highest amount allowed by law whichever is lower will be applied to the unpaid balance will apply to each residence subscriber s bill for regulated charges including any amounts billed in accordance with the tariff dealing with the Company s billing and Collections Services when any undisputed portion of a previous month s bill has not been paid in full prior to the subsequent billing date The maximum total of the late payment and interest charges will be 10 00 for residence subscribers Lifeline Service subscribers are exempt from these late payment and interest charges A late payment charge of 10 00 and or an interest charge of 1 5 percent or the highest amount allowed by law whichever is lower will be applied to the unpaid balance of each business subscriber s bill for regulated charges including amounts billed in accordance with the tariff dealing with the Company s Billing and Collection Services when any undisputed portion of a previous month s bill has not been paid in full prior
49. Original Page 148 Each Half Hour or Fraction Installation And Repair _Technician_ Technician _ Central Office Maintenance Non Recurring Charge 4 Testing and Maintenance with other Telephone Companies or Other Labor a Basic Time Per Technician normally scheduled working hours 31 71 Overtime Per Technician outside of normally scheduled working hours on a scheduled work day 47 57 Premium Time Per Technician outside of scheduled work day 63 42 34 66 51 99 69 32 A call out of a Telephone Company employee at a time not consecutive with the employee s schedule work period is subject to a minimum charge of four hours ALL MATERIAL ON THIS SHEET IS NEW Issue Date 3 04 10 Effective Date 3 04 10 TEC Cherokee Division 2 Revised Page 149 SERVICE Cancels 1 Revised Page 149 PRICE LIST 49 VOICE FEATURES PACKAGES MONTHLY BUNDLED PRICE A Business Feature Package 1 12 00 Call Forwarding Call Return Call Waiting Caller ID Enhanced T B Business Feature Package 2 30 00 Issue Date Call Forwarding Call Forwarding Busy Line Call Forwarding No Answer Call Return Call Transfer Call Waiting Caller ID Enhanced T Personal Ringing Ring 3 Speed Calling 30 Code Three Way Calling Voice Mail Plus Package per mailbox 8 02 10 Effective Date 8 02 10 TEC Cherokee Division Original Page 150 PRICE LIST SERVICE 50 SIP Fe
50. Private Line Billing Service is provided to the Customer the Telephone Company will determine from its records the dollar amount lawfully billed on Final Customer Bills which after standard collection efforts are completed is added to its uncollectible realized accounts uncollectible amount for bills rendered to end users in the most recent 3 month period This uncollectible amount will include adjustments to account Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 46 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Purchase of Accounts Receivable Continued Recourse Adjustments Continued Uncollectible Adjustments Continued a Continued for any payments received by the Telephone Company for outstanding Final Customer Bill amounts that pre date the most recent 3 month period and any deposits held by the Telephone Company for services provided to the end users where Final Customer Bills have been rendered The uncollectible amount including where necessary the Customer s or its predecessor company s history of uncollectible to develop a full recent 3 month period wil
51. Regulations or for the life of the company provided terminal equipment or communication system Connecting arrangements used for reconnection of such customer provided devices or system components will continue to be provided by the Company subject to their availability at the rates and charges based on cost 3 Customer provided communications systems which are not subject to Part 68 of the FCC Rules and Regulations may be connected in accordance with this section Company provided connecting arrangements are furnished for the connection of such systems at rates and charges based on cost 4 Separate identifiable and discrete protective circuitry i e connecting arrangements used for grandfathered connections of communications systems to the telecommunications network may be removed or replaced with apparatus of lesser protective function provided that any equipment and any premises wiring whose classification is changed thereby conforms to Part 68 of the FCC Rules and Regulations C Network Control Signaling Network control signaling shall be performed by equipment furnished installed and maintained by the Company except that 1 Customer provided tone type address signaling is permissible through a company provided connecting arrangement When the customer has the capability to originate calls by means of such instruments and special central office facilities exist the rates and charges for Tel touch Telephone Service spe
52. S6 7 Connections of Other Common Carrier Provided Communications Systems 21 25 6 8 Interpositioning of Customer Provided Terminal Equipment and Communications Systems 26 6 9 Equipment to Equipment Connections 27 28 6 10 Definitions 29 30 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 1 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems A Premises Wiring is wiring which connects separately housed equipment entities or system components to one another or wiring which connects an equipment entity or system component with the telephone network interface located at the customer s premises and not within an equipment housing 1 Fully Protected Premises Wiring is premises wiring which is a No greater than 25 feet in length measured linearly from the point where it leaves equipment or connector housings and registered as a component of and supplied to the user with the registered terminal equipment or protective circuitry with which it is to be used A cord which complies with paragraph a above and which is extended once by a registered extension cord Extension cords may not be used as a substitute for wiring which for safety reason
53. SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 5 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued Undertaking of the Telephone Company Continued 2 Issue Date 5 15 07 Issued By Lera Roark Title Vice President B A standard format for the provision of the rated customer message detail will be established by the Telephone Company and provided to the Customer If in the course of Telephone Company business it is necessary to change the format the Telephone Company will notify the involved Customers six months prior to the change At the request of a Customer files containing the rated customer message details will be provided to the Customer as part of Recording and Message Processing Service The Telephone Company will supply the file media Unless specified otherwise by the Customer the files will be sent to the Customer via first class U S Mail Service Rated customer message detail will be provided in a format similar to that used by the Telephone Company as input to Bill Processing Service All rated Customer message detail available to the Telephone Company will be provided to the Customer if requested A record of Customer call details is required to provide Recording and Message Processing Service Where the Customer provides the call de
54. Service DS1 Service Continued I Voice Grade Services Continued Telemetry and Alarm Bridging Split Band Active Bridging Continued Monthly Nonrecurring Rate Charge Channel Connections per channel connected B Remote station channel connection 5 00 33 00 B Mid link channel connection first channel 10 00 43 00 B Mid link channel connection subsequent channels 10 00 43 00 Signaling Arrangements provided at the customer s option to arrange channels for suitable signaling Signaling is required on all off premises extension channels and tie line channels associated with PBX or similar systems Monthly Nonrecurring Charge Rate Initial Subsequent Per local channel a Ringdown B Manual 11 00 34 00 180 00 b Ringdown B Automatic 10 00 15 00 57 00 c E amp M Type 10 00 44 00 165 00 d Type A 0 B 199 ohms 6 00 40 00 115 00 e Type B 200 B 299 ohms 6 00 37 00 115 00 f Type C 900 or more ohms 3 00 12 00 115 00 Conditioning Voice Grade Services B Conditioning provides more specific transmission characteristics for data services There are two types of C conditioning and one type of D conditioning each with different technical specifications C type conditioning controls attenuation distortion and envelope delay distortion D type conditioning controls the signal to C notched noise ratio and intermodulation distortion Conditioning is charged on a per Local Channel Basis for two point and multipoint
55. Sheet 7 S7 EMERGENCY SERVICE 7 2 Emergency Conference Service and Fire Reporting Equipment Continued C Conditions Continued 2 Such Emergency Conference Equipment or Fire Reporting Equipment is not to be used for performing any function other than the reporting or dissemination of information of any emergency nature 3 A contract or agreement for Emergency Conference Service or Fire Reporting Equipment will be for a minimum service period of three 3 years Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Contents Sheet 1 S8 GENERAL RULES AND REGULATIONS CONTENTS Sheet No S8 1 Application of Regulations 1 8 2 Use of Service 2 A Abuse or Fraudulent Use of Service 2 B Use of Service for Unlawful Purposes 3 C Use of Customer Service 4 5 D Minimum Contract Period 5 E Termination of Service 6 9 F Resale of Service 9 G Restoration of Service 9 10 H Subscriber Complaints 10 Alabama Relay Service Restrictions 10 S8 3 Establishment and Furnishing of Service 11 A Application for Service 11 12 B Application of Business Rates 12 13 C Application of Residence Rates 14 15 D Advance Payments 15 E Customer Billing 16 18 F Telephone Numbers 19 G Alterations 19 H Cancellation of Application for Service 19 Transfer of Service Bet
56. TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 12 9 1 S9 DEFINITIONS Definitions Continued SERVICE CHARGE A nonrecurring charge applying to the establishment of telephone service for a subscriber and subsequent alterations to that service SERVICE ORDER CHARGE The charge for receiving and recording information and or taking action in connection with a subscriber or applicant and processing the necessary data STATION A unit of service complete with all instrumentalities e g telephone set connecting block protection apparatus drop or block wiring and lines circuits so arranged as to permit sending and receiving messages through the exchange and long distance network Also denotes a termination of an individual exchange line provided in accordance with the provisions of this tariff SUBSCRIBER See Customer SWITCH A unit of dial switching equipment which provides interconnection between station lines or trunks TARIFF The rates charges rules and regulations adopted and filed by the Company and approved by the Alabama Public Service Commission TELEPHONE COMPANY See Company TELEPHONE NUMBER A designation assigned to a telephone station exchange necessary for placing calls to the telephone station for identification in the assessment of message charges etc TERMINAL EQUIPMENT All equipment provided by common carriers and located on cust
57. Telephone Numbers in Rotary Trunk Huntin Rotary Service is an arrangement whereby a customer with two individual lines can have an incoming call automatically transferred by central office equipment to his second line should the first line be in use This also permits the customer with two lines to have only one listing since any call will be automatically transferred to the second line should the first line be in use Each line terminating in a rotary group 18 30 Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 34 Cancels Original Page 34 PRICE LIST SERVICE 15 Selective Toll Restriction Services Selective Toll Restriction Services and rates in this price list will be available to basic exchange customers with Individual Line Residence Service Business Service with five 5 or more lines and Key Systems or PBX trunks Residence services and rates and business services and rates up to four 4 lines can be found in the Company s tariff on file with the APSC The following rates and charges are in addition to monthly rates and nonrecurring charges for exchange lines trunks and other services of equipment with which they may be associated Additionally applicable service charges apply to any Residence line or PBX trunk and any Business Line or PBX trunk for STR Option 3 5 7 and 8 No service charges apply to Options 6 or 9 Only one option may be provided on a line trunk or group of lines tru
58. Use of Service Continued G Restoration of Service Continued Customers not reconnected within 5 calendar days from date of suspension will be treated as a new customer and appropriate service charges and a new deposit may apply H Subscriber Complaints Any objection to billed charges should be reported to the telephone company within sixty 60 days from the day the bill is issued Adjustments to subscriber s bills shall be made when circumstances exist which reasonably indicate that such changes are appropriate pursuant to the Alabama Public Service Commission Telephone Rules Subscribers have the right to appeal service disputes to the Alabama Public Service Commission The Commission s address and phone number are P O Box 991 Montgomery AL 36130 205 242 5211 and or 1 800 392 8050 Alabama Relay Service Restrictions The following calls may not be placed through the Alabama Relay Center Calls to 976 900 or 700 numbers Calls to time or weather recorded messages Calls to other informational recordings Station sent paid calls from coin telephones Operator handled conference service and other teleconference calls All calls billed to Cards i e Credit Cards and Calling Cards other than those issued by at amp t of Alabama or the LECs Where the Company transmits messages through the Alabama Relay Center the Company shall not be liable for errors in translating transmitting receiving or delivering messages b
59. adjustment due to unauthorized or mistaken 900 and or 976 service calls blocking shall be offered to the customer at no charge However on the second occurrence of adjustment or customer refusal to pay the 900 and or 976 service charges Company initiated blocking may be imposed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 31 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 3 Selective Toll Restriction Services Continued C Rates and Charges Continued Nonrecurring Monthly Charge Rate 5 Option Number Five Restricted Codes a Residence Line each 5 00 2 00 b Business Line each 5 00 4 00 6 Option Number Six Restricted Codes 2 a Residence Line each b Business Line each 7 Option Number Seven Restricted Codes a Residence Line each 5 00 2 00 b Business Line each 5 00 4 00 8 Option Number Eight Restricted Codes a Residence Line each 5 00 2 00 b Business Line each 5 00 4 00 9 Option Number Nine Restricted Codes 2 a Residence Line each b Business Line each Note 2 Where central office equipment is not available to block all customers on the first occurrence of an adjustment due to unauthorized or mistaken 900 and or 976 service calls blocking shall be offered to th
60. agencies of the federal state or local government which have the capability and legal authority to provide aid in emergency situations and to any emergency medical number 3 when the caller identifies himself as being handicapped and unable to place the call due to his handicap 4 when the caller advises he has had service trouble in reaching the terminating number 5 for local emergency calls from a coin station 6 for station paid calls from hotel guests or b The call may be billed to the originating telephone calling card third number collect or any other Company approved identification number 3 Rates and Charges a The following charges for operator system served local calls apply in addition to the local dial rates 1 Billing Surcharges Station to Station Charge a Dial Calling Card 1 00 b Operator 2 50 c Inmate calls originating from correctional facilities Automated 1 25 2 Billing Surcharges Person to Person each 5 00 3 Operator Dialed Surcharge e 1 25 Station to station operator assisted or Person to person operator assisted calls excluding those billed to calling cards where the operator dials the terminating number e An Operator Dialed Surcharge is in addition to any applicable Billing Surcharge Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T PRICE LIST SERVICE 7 Operator Services Continued C Local Operator and Calling Card Servic
61. are sent UNDERGROUND SERVICE CONNECTION B A subscriber s drop wire which is ran underground from a pole line or an underground distributing cable ZONE B One ofa series of specified areas beyond the base rate area of an exchange in which service is furnished at rates in addition to base rates ZONE BOUNDARY B The limit of a specified area beyond the base rate area of an exchange Acronyms and Abbreviations ABH 8 Average Busy Hour ACCUNET B AT amp T Switched Data Service Network AND B Automatic Network Dialing ATTCOM B AT amp T Communications ATTIS B AT amp T Information Services ATUR B Automatic Telephone Using Radio Cellular System BCR pB Billing Collecting Remitting BHC B Busy Hour Calls BNS B Bill Number Screening TSPS Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 132 Cancels Original Page 132 PRICE LIST SERVICE 43 Acronyms and Abbreviations Continued BOC pB Bell Operating Companies BRA B Base Rate Area BV B Busy Verification CALC B Customer Access Line Charge CCIS B Common Channel Inter Office Signaling CCLC B Common Carrier Line Charge CDR B Call Detail Recording CDRR B Call Detail Recording and Reporting CIC 8 Carrier Identification Code CMRS B Cellular Mobile Radio Telecommunications Service CPE B Customer Premises Equipment DDD 8 Direct Distance Dialing DID B Direct Inward Dialing DOJ B Department of Justice EAS B Extended Area Service ECA B Exchange
62. be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the TRS entity Issue Date 5 15 07 Issued By Lera Roark Title Vice President Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 37 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 4 711 Dialing Code for Telephone Relay Service TRS Continued 3 Rates and Charges A Application of Rates A Service Establishment charge shall apply per basic local calling area 711 subscribers will pay the normal tariffed charges for the local exchange access arrangements used for transporting and termination messages at the 711 subscriber s designated premises Applicable service order charges as specified in Section 3 Service Connection Charges of this tariff will apply in addition to the following rates A Central Office Activation charge will apply per central office switch translated to the lead number A charge will apply to changes to the point to number at the subscriber s request per 711 Dialing Code Service per central office switch within the basic calling area Charges applicable to the 711 Dialing Code Service Subscriber 1 2 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Service Establishment Charge Non
63. button assigned to an EKTS Set TEC Cherokee Division T 1 Revised Page 49 Cancels Original Page 49 PRICE LIST SERVICE 18 Advanced Digital Services Basic Rate Interface BRI Continued Issue Date 2 04 08 Effective Date 3 02 07 Electronic Key Telephone Service EKTS Continued Service Monthly Establishment Rate Display Capability B Caller ID No charge No charge B Called Number Display No charge No charge B Calling Reason Display No charge No charge B Message Waiting Indication No charge No charge Feature Function Buttons No charge No charge Non Standard Button Arrangement 30 00 No charge Configuration per EKTS Set Ringing Options No charge No charge Subsequent feature additions and changes When EKTS features are ordered or modified after the initial installation of EKTS the nonrecurring feature addition and change charge is as follows Charge Feature Additions and Changes 20 00 per EKTS line Only one service charge will appear when multiple features are added or changed on a B Channel as part of the same service order Note 1 In addition to applicable Service Connection Charges Packet Switched Services The monthly rates shown below apply to Packet Switched Service D Channel Packet or B Channel Packet is a prerequisite for these services B Hunt Groups per member No charge 2 50 B X 25 Data Services No charge No charge B Closed User Groups 10 00 No charge per user group B Closed Us
64. by reason of any defacement or damage to the subscriber s premises resulting from the existence of the Company s facilities on such premises or by the installation or removal thereof unless such defacement or damage is the result of the sole negligence of the Company or its employees No construction charges paid to the telephone Company are refundable by it except as specified elsewhere in this price list Special Assemblies of Speculative Projects Special assemblies of speculative projects for which provision is not otherwise made in this price list may be provided where practicable if not detrimental to any of the services of the Company 1 The charge for such facilities may be in the form of an installation charge a monthly charge a termination charge or any combination thereof and will include when applicable one or more of the following estimated expense items associated with the special equipment or service provided maintenance expense depreciation expense including reusable and nonrecoverable items administration expense taxes including Federal Income Tax any other specific items of expense that may be associated with the facility provided f a reasonable return on investment a b Saw eS a c d e Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 106 SERVICE Cancels Original Page 106 PRICE LIST 41 General Rules and Requlations Continued C Establishment a
65. call to an idle station line in a prearranged group when the called station line is busy a Terminal B The hunt always starts with the called station line and ends with the last station line in the prearranged group completing the call to the first idle station line encountered Unless the first station line is called only a portion of the group is tested b Circular Hunting B The hunt starts with the called station line and always proceeds in a prearranged order to test all lines in the group once completing the call to the first idle station line SERVICE CHARGE B A nonrecurring charge applying to the establishment of telephone service for a subscriber and subsequent alterations to that service SERVICE ORDER CHARGE B The charge for receiving and recording information and or taking action in connection with a subscriber or applicant and processing the necessary data STATION B Aunit of service complete with all instrumentalities e g telephone set connecting block protection apparatus drop or block wiring and lines circuits so arranged as to permit sending and receiving messages through the exchange and long distance network Also denotes a termination of an individual exchange line or PABX trunk provided in accordance with the provisions of this price list SUBSCRIBER B See Customer SWITCH B A unit of dial switching equipment which provides interconnection between station lines or trunks TARIFF B The rates charges
66. charges to be billed will normally be implemented within 30 days after receipt of a Special Order from the Customer requesting such changes Such changes will require modifications of the rating program Program development charges as set forth in paragraph G following apply for the hours required to design develop test and maintain the necessary program changes If any customer message detail must be reprocessed in order to apply the rate changes the appropriate bill processing charges as set forth in paragraph G following and Recording and Message Processing charges in paragraph A 1 7 preceding apply for all Customer messages reprocessed Changes in the rate structure for Customer services to be billed also require a change in the rating program When the Telephone Company determines that it can accommodate the changes the conditions and the period of time required to make such changes will be determined on an individual order basis Program development charges as set forth in paragraph G following Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 23 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued B Undertaking of the Telephone Company Continued 7 Issue Date 5 15 07 Is
67. conductors in the communications path of the telecommunications system ACOUSTICAL CONNECTION B A connecting arrangement without electrical connections that permit transmission of sound between a company provided telephone instrument and customer provided equipment ADDITIONAL LINE B Acircuit connecting a station with another station or a circuit connecting a private branch exchange station with a private branch exchange switchboard An additional line may terminate on a key in lieu of an instrument ADDITIONAL LISTING B Any listing of a name or other authorized information in connection with a customer s telephone number in addition to that to which he is entitled in connection with his regular service ALABAMA RELAY CENTER B The Alabama Relay Center permits hearing and speech impaired users of Telecommunications Devices for the Deaf TDD to communicate with users of ordinary telephones Communications take place by relaying conversations voice to TDD and TDD to voice These calls are between one party who must communicate by means of a TDD and another who communicates by means of an ordinary telephone Messages are rated from the rate center of the calling party to the rate center of the called party Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 123 Cancels Original Page 123 PRICE LIST SERVICE 42 Definitions Continued APPLICANT B A person firm corporation or other organization app
68. connect the customer provided terminal equipment for voice communication c The customer provided voice terminal equipment must comply with the minimum protection criteria specified in this section following 5 Grandfathered Connections of Communications Systems Subject to the provisions of paragraph A 1 preceding customer provided communications systems may be connected at the customer s premises to telecommunications systems in accordance with the following a The connection shall be through a network control signaling unit and connecting arrangements furnished by the Company b The provisions relating to minimum protection criteria set forth in this section following shall apply to the connection of customer provided communications systems Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 12 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued E Minimum Protection Criteria for Electrical Connections To prevent excessive noise and crosstalk in the network it is necessary that the power of the signal at the central office not exceed 12 dB below one milliwatt when averaged over any three second in
69. customer provided terminal equipment and such terminal equipment is used for both voice and data communication the data access arrangement may be used to connect the customer provided terminal equipment for voice communication Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 11 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued D Grandfathered Connections of Terminal Equipment Continued 4 Voice Terminal Equipment Subject to the provisions of paragraph A 1 preceding customer provided voice terminal equipment may be connected at the customer s premises to the telecommunications network in accordance with the following a The connection shall be made through a network control signaling unit and a connecting arrangement furnished by the Company In accordance with this tariff a connecting arrangement is not required for the connection of Attested Equipment or Conforming Answering Devices b Where a data access arrangement is furnished in connection with customer provided terminal equipment and such terminal equipment is used for both voice and data communication the data access arrangement may be used to
70. customer will calculate and furnish to the Company a TPVU factor along with supporting documentation representing the whole number percentage of the customer s total terminating intrastate access MOU that the customer exchanges with the Company in the State that is sent to the Company and originated in IP format 3 The OPVU TPVU and supporting documentation shall be based on information that is verifiable by the Company including but not limited to the number of the customer s retail VoIP subscriptions in the State e g aS reported on FCC Form 477 traffic studies actual call detail or other relevant and verifiable information The customer shall not modify its reported PIU factor to account for VoIP PSTN traffic 4 After the Company verifies the OPVU and TPVU provided by the customer the Company will apply the OPVU and TPVU factors to the associated intrastate access MOU as indicated 8 a and 8 b below ALL MATERIAL ON THIS SHEET IS NEW Issue Date 01 06 12 Effective Date 02 06 12 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 58 12 INTRASTATE ACCESS SERVICES TARIFF 12 3 VoIP Traffic Continued Calculation and Application of Percent VolIP Usage Factor Continued The OPVU and the TPVU will be derived and applied as follows Continued D Issue Date Issued By
71. each Cc Note 1 Service charge will not be applicable to Option Number One as follows The nonrecurring charge will not be applicable to customers who subscribe 1 when the service is offered at the time of their application for new exchange service 2 within 90 days after central office conversions which make Selective Toll Restriction service available for the first time Note N Where central office equipment is not available to block all customers on the first occurrence of an adjustment due to unauthorized or mistaken 900 and or 976 service calls blocking shall be offered to the customer at no charge However on the second occurrence of adjustment or customer refusal to pay the 900 and or 976 service charges Company initiated blocking may be imposed See Company s current tariff for rates applicable to one party residence lines Applicable to Business customers with five or more lines See Company s current tariff for rates applicable to first 4 business lines Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 36 Cancels Original Page 36 PRICE LIST SERVICE 15 Selective Toll Restriction Services Continued Monthly Nonrecurring Charge Rate g Option Number Seven Restricted Codes Restricts Vacant Code Recording 1 1 800 0 0 00 1 0 411 976 NPA 900 IDDD 01 IDDD 011 1 Residence Line each 5 00 2 00 2 Business Line each 5 00 4 00 3 Key Sy
72. es 22 0 No 0 new b 56 0 and 64 0 Kbps 28 00 25 00 servic 24 00 e will be 22 00 offere d 5 SECONDARY CHANNEL CAPABILITY per local Channel each 3 140 00 15 00 14 00 13 00 6 DATA OVER VOICE CHANNEL per local channel 9 6 Kbps 540 00 40 00 38 00 36 00 Nonrecurring Charge First Additional 7 SPEED SERVICE CHARGE Per Local Channel 300 00 170 00 Note 1 This option may not be available where 56 0 Kbps repeaters are required for digital local channels Note 2 This option is not available with 64 0 Kbps or when the Data Over Voice Channel option is used Note 3 Not available at all service locations l Voice Grade Services Voice Grade Channels denotes a path furnished from the serving wire center to the demarcation point on the customer s premises Monthly Nonrecurring Charge Rate First Additional Voice Grade per local channel per point of Termination Voice two or four wire 55 00 315 00 130 00 Data two or four wire 60 00 360 00 160 00 Issue Date 7 02 09 Effective Date 8 01 09 TEC Cherokee Division 2 Revised Page 55 Cancels 1 Revised Page 55 PRICE LIST Issue Date 7 02 09 Effective Date 8 01 09 TEC Cherokee Division T 1 Revised Page 56 Cancels Original Page 56 PRICE LIST SERVICE 20 IntraLATA Private Line Service DS1 Service Continued l Voice Grade Services Continued InterOffice Channel Mileage when station locations of a voice grade service are located in
73. file with the Alabama Public Service Commission A Residence Service Continued 2 Additional Service Features a b 307 ecpnrapos lt N lt xs aa Call Return per line Per Call Repeat Dialing per line Per Call Preferred Call Forwarding per line Per Call Call Trace per line per successful trace Caller ID Basic per line Special Call Acceptance per line Per Call Distinctive Ringing per line Per Call Call Forwarding Busy Line Call Forwarding Busy Line Fixed Call Forwarding Busy Line Incoming Only Call Forwarding Don t Answer Call Forwarding Don t Answer Fixed Call Forwarding Don t Answer Incoming Only Call Forwarding Fixed by Code Call Forwarding Fixed by Ring Count Call Forwarding Variable Anonymous Call Rejection Call Pick up Call Transfer CallerID Deluxe Caller ID Enhanced Call Waiting Deluxe Calling Number Delivery Blocking Per Call Permanent Toll Code Restriction with PIN Do Not Disturb Home Page Personal Ringing a Ring 2 b Ring 3 Preferred Call Rejection Per Call Monthly Rate 3 50 75 3 00 75 3 00 75 4 00 4 50 6 00 3 00 75 3 00 75 3 00 3 00 3 00 3 00 3 00 3 00 3 00 3 00 3 00 2 00 3 00 1 50 7 50 10 00 0 00 4 00 3 00 2 00 4 00 3 00 3 50 2 50 75 1 Revised Page 25 Cancels Original Page 25 A non recurring charge of 6 00 will apply to establish Call Trace Serv
74. following Responsibility of the Customer Where exchange service is available under this price list for use in connection with OCC provided communications systems the operating characteristics of such systems shall be such as not to interfere with any of the services offered by the Company Such use is subject to the further provisions that the OCC provided systems do not endanger the safety of Company employees or the public damage require change in or alteration of the equipment or other facilities unless the change or alteration is specifically permitted under the provisions of Equipment to Equipment Connections of this Price List impair the operation of the telecommunications system or otherwise injure the public in its use of the Company s services Upon notice from the Company that the OCC provided system is causing or is likely to cause such hazard or interference the customer shall arrange with the OCC to make such change as shall be necessary to remove or prevent such hazard or interference The customer shall be responsible for payment of a Maintenance of Service Charge as set forth in Service Connection Charges for each repair visit by the Company to the premises of the customer where the service difficulty results from the use of equipment facilities or services provided by an Other Common Carrier Network Control Signaling Satisfactory performance of the telecommunications network requires continuing functional capabi
75. for at least 30 days E Definitions 1 Primary Listings A Primary Listing which may include the name address and telephone number of the individual organization firm or corporation for whom the service has been contracted will be furnished at no charge a Listings will be limited to such information as is necessary for the proper identification of the customer b The length of a listing may be limited to the use of abbreviations where the clarity of the listing and the identification of the customer will not be impaired c The Company may refuse to insert any listing which in its judgment does not facilitate the use of the directory When two or more main station lines are consecutively operated the first number of the group is considered the primary listing Where two or more main station lines are not consecutively operated a primary listing may be made for each line Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 10 dba Cherokee Telephone Company Original Sheet 3 S10 DIRECTORY LISTINGS 10 2 Conditions Continued E Definitions Continued 2 Trade Names A trade name created by adding a term such as Company Agency Shop Works etc to the name of a commodity or service will not be accepted as a listing unless the subscriber shows that he is authorized to do business und
76. however is not to exceed all charges which would apply if the work involved in complying with the request had been completed When equipment has been ordered for the specific needs of a subscriber and the installation thereof is unduly delayed by or at the request of the subscriber appropriate charges apply for such equipment for the period of the delay When a subscriber requests a change in location of all or a part of the facilities covered by his application for service or requests additions rearrangements or modifications of his existing service and equipment prior to completion of the work involved he is required to pay the difference between the total costs and expenses incurred by the Company in completing the work involved and that which would have been incurred had the final work locations of the facilities been specified initially TEC B Cherokee Division T 1 Revised Page 100 SERVICE Cancels Original Page 100 PRICE LIST 41 General Rules and Regulations Continued C Establishment and Furnishing of Service 2 Application of Business Rates a Although in general business rates apply at business locations and residence rates apply at residence locations the determination as to whether subscriber service should be classified as business or residence is based on the character of use to be made of the service Business rates apply whenever the use of the service is primarily or substantially of a business
77. individual business lines PBX trunks etc Limitations and use of service as stated elsewhere in the Company s tariff and price list apply Directory listings may be provided for 711 at rates and regulations as specified in ADirectory Listings elsewhere in this price list 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 7 SERVICE Cancels Original Page 7 PRICE LIST 6 N11 Dialing Service Continued A General Continued 8 Access to N11 is not available to the following classes of service Hotel Motel Hospital Service toll call only 1 Service 0 O Credit Card Third Party Billing Collect Calls Inmate Service 101XXXX Cellular Type 2A In addition operator assisted calls to N11 will not be completed The N11 subscriber is restricted from selling or transferring the N11 number to an unaffiliated entity either directly or indirectly An Aaffiliatee of a N11 subscriber is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the N11 subscriber The term Acontrole including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by contract or otherwise If aN11 subscriber becomes
78. individual or firm that owes for service previously rendered at the same or a different address until arrangements have been made to liquidate such previous indebtedness to the Company In order to insure the payment of all charge due for its service the Company may require any subscriber to establish and maintain his credit in one of the following ways 1 by furnishing acceptable credit references to the Company 2 by providing a suitable guarantee in writing in a form prescribed by the Company or 3 by means of a cash deposit b The Company shall be the sole judge as to whether or not the references or guarantee in writing are acceptable Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 108 SERVICE Cancels Original Page 108 PRICE LIST 41 General Rules and Requlations Continued D Establishment and Maintenance of Credit Continued 2 Deposits a TEC B Cherokee Division may when in the judgment of the Company such T deposit is necessary require at any time from any subscriber or prospective subscriber a cash deposit intended to guarantee payment of current bills for telephone service Interest shall be paid by the Company upon such deposits at a rate of seven 7 percent per annum approved by the Alabama Public Service Commission payable annually for the time such deposit was held by the Company and the customer was served by the Company unless such period be
79. line service for payphone access is provided on a usage rate basis where facilities are available otherwise the service will be provided on a Fixed Usage Equivalent rate basis Monthly Nonrecurring Rate Charge a Originating Line Screening 7 95 b Coin Supervision 3 00 c Rate Service Monthly Charges Per Payphone Access Line 1 Payphone Access Line rate each The monthly access Line rate is comprised of the following charges as they apply to the various lines B 23 79 B A fixed local Usage charge 24 10 B A charge 2 00 for screening information used to prevent toll charges against the line Installation moves and change charges will be those applicable to business service NOTE Fixed Usage Equivalent Rate Service will be converted to Usage Rate Service as it becomes available at no charge to the subscriber Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 70 Cancels Original Page 70 PRICE LIST SERVICE 29 Premises Wiring Associated With Registered Communications Systems A Issue Date 2 04 08 Effective Date 3 02 07 Premises Wiring is wiring which connects separately housed equipment entities or system components to one another or wiring which connects an equipment entity or system component with the telephone network interface located at the customer s premises and not within an equipment housing 1 Fully Protected Premises Wiring is premi
80. null and void and will subject the Customer to all liabilities expenses costs including attorney fees expended and incurred by the Telephone Company in pursuing exclusive ownership to the accounts receivable The Telephone Company s purchase of a Customer s accounts receivable shall be with recourse adjustments as set forth in paragraph B following to account for amounts due the Customer that the Telephone Company is unable to collect from the end users which use the Customer s service The amounts due the Customer for the purchase of its accounts receivable will be determined as follows Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 43 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued Purchase of Accounts Receivable Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President A Total Current Amount Billed The Telephone Company for each end user bill day i e the billing date on a bill for an end user of a Customer s service will determine from its records the total current amount lawfully billed to the Customer s end users for Customer services including all taxes applicable to such services A Total Current Amount Billed will be determined for each Customer for each end user bill day Reco
81. of the Company any cordless telephone Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 44 S8 GENERAL RULES AND REGULATIONS 8 6 Limitations and Use of Service Continued D Explosion Proof Equipment As prescribed by the National Electrical Safety Code explosive atmospheres have been classed in various classes and groups Class has been set up for gases vapors etc and Class II for dusts powders etc Under Class gases have been divided into four groups as follows Group A Acetylene Group B Manufactured Gas and Hydrogen Group C Refineries and Chemical Plant Vapors of Ethyl Ethers Gasoline Petroleum Naptha and Acetone Group D Alcohols and Lacquer Solvents a Telephone instruments that have been approved by the Underwriter s Laboratory may be provided for Groups B C and D of Class and all of Class Il b Explosive atmosphere equipment may be furnished with individual line service but may not be furnished for use in areas where acetylene gases may be present C This equipment is designed to minimize the danger in atmospheres classified in the National Electrical Code as dangerous d The subscriber may be required to install and maintain explosive atmosphere equipment in any hazardous area where in the opinion of
82. of the Company for Conforming Answering Devices the customer using such answering device shall either disconnect the device from the Company service or arrange for connection for the device in accordance with the Company s Price List H Accessories Customer provided accessories may be used with telecommunications services provided that such accessories comply with the provisions preceding Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 15 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER 6 3 Acoustic or Inductive Connections A General Customer provided voice or data terminal equipment including telephotograph equipment and customer provided communications systems may be acoustically or inductively connected at the customer s premises to the telecommunications network provided the acoustic or inductive connection is made externally to the network control signaling unit when such unit is provided by the Company Customer provided tone type address signaling is permitted through such connections however the services of the Company are not designed for such use and the Company makes no representation as to the reliability of address signaling which is performed in such matter Issue Date 5 15 07 Effective Dat
83. on premises of a public or semi public character when the station is so located that the public in general or patrons of the customer may make use of the service At such locations however subscriber service may be installed provided the instrument is so located that it is not accessible for public use When telephone service to the public is impaired by a subscriber s use of the telephone service the Company shall have the right to require the subscriber to contract for additional service and facilities adequate to serve the subscriber s requirements or with proper notice discontinue the service of the subscriber in question Separate households in the same building or in different buildings on the same premises are required to have main station service In view of the fact that the subscriber has exclusive control of his communications over the facilities furnished him by the Company and of the other uses for which facilities may be furnished him by the Company and because of unavoidableness of errors incident to the services and to the use of such facilities of the Company the services and facilities furnished by the Company are subject to the terms conditions and limitations herein specified Except as otherwise provided in this price list service furnished by the Company is intended only for communications in which the subscriber has a direct interest and shall not be used for any purpose for which a payment or other compensatio
84. only those calls which originated outside of the business group Intra group terminations and terminations from private facilities are treated as if the line had no call forwarding feature Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 5 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 14 Call Pick up This feature permits a station user to answer incoming calls directed to another station within the same pick up group by dialing an access code 15 Call Return formally Instant Recall This feature enables a customer to place a call to the last telephone number associated with the most recent call received whether or not the call was answered or the number is known The customer can dial a code to request that the network place the call If the called line is not busy the call is placed If the called line is busy a confirmation announcement is heard the customer hangs up and a queuing process begins For the next 30 minutes both the calling and called lines are checked periodically for availability to complete the call If during this queuing process the called line becomes idle the customer is notified via a distinctive ring that the network is ready to place the
85. outgoing or by pre selecting the telephone numbers to be rejected Calls from directory numbers on the screening list are automatically rejected and the calling party receives an announcement stating that their call is not accepted by the called party When a telephone number on the Preferred Call Rejection screening list also appears on the Preferred Call Forwarding and or Special Call Acceptance screening list Preferred Call Forwarding will take precedence Likewise when the same number is shown on the Preferred Call Rejection screening list the call will be blocked This feature will not work if the incoming call is coming from a telephone number in a multiline hunt group unless the number is the main number of the hunt group 32 Remote Program Remote Program allows a subscriber to enter or change instructions from directory numbers other than his own Dialed network ports are provided for remote programming 33 Repeat Dialing Repeat Dialing when activated automatically redials the last number the customer attempted to call If the called line is not busy the call will be placed If the called line is busy a confirmation announcement is heard the customer hangs up and a queuing process begins For the next 30 minutes both the calling and called lines are checked periodically for availability to complete the call If during the queuing process the called line becomes idle the customer is notified via a distinctive ring
86. particular central office 2 The Company reserves the right to change the subscriber s telephone number or the central office associated with such number or both as may be required for the proper conduct of its business G Alterations The subscriber agrees to notify the Company promptly whenever alterations or new construction on premises owned or leased by him necessitate changes in the Company s wiring or equipment and the subscriber agrees to pay the Company s current charges for such changes H Cancellation of Application for Service A Where the subscriber cancels an application for service prior to the start of installation of service prior to the start of special construction and no costs have been incurred by the Company no charge applies B Where installation of service has been started prior to the cancellation a cancellation charge equal to the costs incurred by the Company shall apply but in no case shall such charge exceed the charge for the minimum period of the service ordered plus any costs incurred by the Company C Where special construction has been started prior to the cancellation a charge equal to the costs incurred in the special construction less net salvage applies In determining the charge cancelled service is treated as discontinued as of the date on which it was to have been placed in service however the minimum service period charge will apply D Installation or special construction f
87. plays the greeting then hangs up Callers and other users cannot leave messages Greeting Only Mailboxes are useful for special applications such as announcing shows and times for movie houses The monthly rate for this mailbox is 4 95 Automated Receptionist Automated receptionist II is an optional feature that answers incoming phone calls and asks the caller to enter the extension number of the party they wish to reach If they do not know the extension number of the party they can spell out the name on the telephone keypad Once the extension has been entered the system will transfer the caller to the desired party s extension Calls may be transferred blind supervised or screened If it is a blind transfer the system hangs up once the extension is dialed If it is a supervised transfer the system stays on the line until the caller gets through to the desired extension If the extension is busy or ring no answer the call is pulled back and the caller can choose to leave a message in the called party s mailbox or be transferred to another extension A screened transfer is when the called party is forewarned who is calling and can choose to accept or reject the call Again if the called party chooses not to anser the call the caller may leave a message in the called party s mailbox or be transferred to another extension The system administrator configures the options available to a caller transferring to another extension or
88. pointed to the same 7 or 10 digit local number or 10 digit toll free number 5 The N11 Dialing Service is provided where facilities permit 6 The N11 subscriber should work separately with cellular companies to ascertain that Type 1 cellular customers will be able to reach community information and referral services provided by dialing N11 7 The N11 subscriber should work separately with competitive local exchange companies to ascertain that its end user customers will be able to reach community information and referral services provided by dialing N11 8 N11 Dialing Services will be provided under the following conditions a For network sizing and protection the N11 subscriber must provide an estimate of annual call volumes the expected busy hour and holding time for each call to N11 b The N11 subscriber will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgment of the Company to adequately handle calls to N11 without impairing the Company s general telephone service or telephone plant It will be the intent of the Company to provide facilities designed to provide a call blocking probability of one call per hundred during normal busy hours for N11 Dialing Service C The N11 subscriber is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in conn
89. premises upon Abandonment of the service Failure of a subscriber to make suitable deposit as required by this tariff Impersonation of another with fraudulent intent Nonpayment of any regulated sum due for exchange long distance or other services Use of the service in such a way as to impair or interfere with the services of other subscribers and refusal of the subscriber to utilize available corrective equipment or network arrangements such as interference includes but is not limited to a trunk blockages in a switching center so that on a final route there are no circuits available for 10 or more of the calls for a 15 minute period b Dial Tone speed delays of three seconds or more in a switching center for 10 or more of the calls for a 15 minute period Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 7 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service Continued E Termination of Service Continued 1 By the Company Continued a Continued 5 Continued c Sender Attachment Delay Recorder delays of three seconds or more in processing calls in A single switching system for 30 or more of the calls for a 15 minute period or Two or more switching systems for 10 or more of the calls for a 15 minute period d Application of network management controls to minimiz
90. restrict certain types of outgoing calls from being placed over their exchange lines trunks This capability is provided only by means of recorded announcement restriction It is offered with options containing various sets of codes to be restricted and is available to basic exchange customers with individual line residence or business service 2 Subscribers dialing restricted codes in the Dialing Plan will be sent to an appropriate recorded announcement 3 Selective Toll Restriction Services are furnished only from central offices which have been arranged to provide these services The services are provided subject to the availability of facilities Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 27 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 3 Selective Toll Restriction Services Continued A General Continued 4 Customers who apply for Selective Toll Restriction Service will be required to sign an agreement provided by the Company that acknowledges the customer s understanding of the calling limitations imposed by Selective Toll Restriction Service and the Company s limitation of liability as provided in this section 5 The Company shall not be liable to any person for damages of any nature of kind arising out of resulting from or in connection
91. ring until the call is answered or until the call terminates the call Call from inside the business group continue to ring at the original station Administration can be accomplished through the Company or by the subscriber via access codes Call Forwarding Fixed by Code This feature enables a business line to have calls transferred to another fixed location Call forwarding is put into operation by dialing a two digit activation code removal of call forwarding is accomplished by dialing a two digit deactivation code When call forwarding is in operation one ring is received on each incoming call ring reminder Originating calls can be made from a line which is in the call forwarding mode The forward to number is Company administered Call Forwarding Fixed by Ring Count This feature provides rerouting for incoming calls when the called line is not answered within a predetermined length of time as defined by ring count selectable by customer Forwarded calls are always routed to the same preassigned destination within the DCO system which can be another business line answering service etc Forwarding over trunks is not allowed If the forwarded to line is busy the called line continues to ring and the time is reset for additional forwarding attempts This feature is not subscriber changeable Call Forwarding Variable This subscriber activated feature enables the user to forward all incoming calls to a subscriber specified line
92. ringing cycle The date and time of the call is also transmitted to the Caller ID Deluxe customer Any customer subscribing to Caller ID Deluxe will be responsible for the provision of a display device which will be located on the customer s premises The installation repair and technical capability of that equipment to function in conjunction with the feature specified herein will be the responsibility of the customer The Company assumes no liability and will be held harmless from any incompatibility of customer provided equipment to perform satisfactorily with the network features described herein all calls may not be subject to name and number delivery If the incoming call is from a caller served by a PBX only the main number of the PBX is transmitted and available for display If the incoming call originates from a multi line hunt group the telephone number and name transmitted will always be the main number of the hunt group unless facilities permitting the lines within the group are TN Telephone Number identified Calling party name and or telephone number information via Caller ID Deluxe is not available on operator handled calls If the incoming call originates from a pay station the name information transmitted will always be Pay Phone Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Sec
93. rules and regulations adopted and filed by the Company and approved by the Alabama Public Service Commission TELEPHONE COMPANY B See Company Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 131 Cancels Original Page 131 PRICE LIST SERVICE 42 Definitions Continued 43 TELEPHONE NUMBER B A designation assigned to a telephone station or private branch exchange necessary for placing calls to the telephone station or private branch exchange for identification in the assessment of message charges etc TOLL CALL 8 Acall to a point outside the local calling area of an exchange for which a long distance charge applies TERMINAL EQUIPMENT B All equipment provided by common carriers and located on customer premises except over voltage protection equipment coin operated or pay telephones and multiplexing equipment to deliver multiple channels to the customer Mobile radio equipment transmit earth stations are also not considered to be terminal equipment TERMINATION CHARGE B A charge applying when a subscriber discontinues an item of service or equipment prior to the expiration of the initial service period designated for such item TOUCHTONE CALLING SERVICE 8 Aclassification of exchange service whereby calls are originated through the use of pushbuttons in lieu of rotary dials TRUNK LINE B A circuit connected to the trunk side of the central office switch over which customers messages
94. service For two point services the parameters apply to each service For multipoint services the parameters apply to any path between any two service points Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 58 Cancels Original Page 58 PRICE LIST SERVICE IntraLATA Private Line Service _B DS1 Service Continued 20 21 l Voice Grade Services Continued Conditioning Voice Grade Services Continued Monthly Rate C Types of Conditioning per local channel B C1 Type 2 00 B C2 Type 2 00 D Type Conditioning per local channel B D1 Type 2 00 Foreign Exchange Service A General Nonrecurring Charge Initial Subsequent 10 00 65 00 22 00 74 00 16 00 69 00 A subscriber of a FX service will be required to also take regular exchange service from the local exchange In no event shall the FX service be allowed to be connected to or otherwise be made available for the local exchange switchboard service Foreign Exchange Service is offered as local exchange service and the use of this service for originating toll service is not contemplated B Definitions Foreign Exchange or FX Service is exchange local service furnished to a subscriber from an exchange other than the one from which he would normally be served Such service is not in accord with the general plan of furnishing telephone service and such service is furnished only under special conditions wher
95. services furnished by the Company in addition to the preceding limitations also are subject to the following limitation the Company shall not be liable for damage arising out of mistakes omissions interruptions delays errors or defects in transmission or other injury including but not limited to injuries to persons or property from voltages or currents transmitted over the service of the Company 1 caused by or resulting from use of customer provided equipment except where a contributing or concurrent cause is the malfunctioning of a company provided connecting arrangement in which event the liability of the Company shall not exceed an amount equal to a proportional amount of the Company billing for the period of service during which such mistake omission interruption delay error defect in transmission or injury occurs after notice by the subscriber to the Company or 2 not prevented by customer provided equipment where any such damage could have been prevented by company provided equipment which remains under tariff Unauthorized Computer Intrusion The Company s liability if any for its willful misconduct is not limited by this section of the price list With respect to any other claim or suit by a subscriber common carrier reseller or any other party for damages caused by or associated with any unauthorized computer intrusion including but not limited to the input of damaging information such as a virus time bomb any una
96. specified in that section As related to minimum protection criteria and when applied to the connection of customer provided communications systems the term customer s premises shall include any premise on which the customer provided communications system is terminated Where a telecommunications service is used in the provision of a composite data service for others and connection of such service is made to a communications system provided by a customer and the connection is made through customer provided data switching equipment the provisions of paragraphs 1 and 3 above do not apply 5 Directly to the company provided connecting arrangement if the customer provided communications system is arranged to promptly return the exchange telephone service line to an idle on hook state if the system fails The customer shall then notify the Company of the failed condition Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 17 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER 6 5 Connections of Customer Provided Terminal Equipment to Services Specifically Exempted from the FCC s Registration Program A Customer provided terminal equipment may be connected at the customer s premises to party line and semi public coin se
97. systems including channels derived from such systems analog not exceeding voice or digital may be connected with exchange service at the premises of the customer provided that the connection is only made through a Service Terminating Arrangement in one of the following ways 1 The connection is either through equipment which effects such connection externally to a company provided network control signaling unit by means of an acoustic or inductive connection for transmitting and or receiving or through direct electrical connection in accordance with paragraphs 2 or 3 below 2 Where the connection with the OCC provided communications systems involves direct electrical connection to the facilities furnished by the Company for exchange service such connection shall be made a Through switching equipment b Through a channel derivation device or c Directly to the Service Terminating Arrangement 3 Where the connection is made by means of switching equipment provided by the customer or by means of a channel derivation device provided by the customer such switching equipment or derivation device and the facilities provided by the OCC shall be treated as a customer provided communications system and the regulations applicable to the connection of customer provided communications systems shall apply as set forth in Connections of Registered Equipment and Connections of Grandfathered Terminal Equipment and Grandfathered Commun
98. the exchanges of Barton Cherokee and Margerum to all exchanges including CMRS mobile telephone service and CLEC competitive local exchange carrier exchanges within the LATA in which they reside Regulations 1 The LATA Wide Calling Plan is available to residential customers only 2 LATA Wide calling provides residential customers with twelve hundred 1200 minutes of calling within their LATA for a flat monthly charge Calling between Barton Cherokee and Margerum is unlimited and is not included in the LATA Wide Calling Plan 3 The same Lifeline credits that apply for regular residential one party service will apply for Lifeline customers who choose to subscribe to the LATA Wide Calling Plan 4 All non recurring charges are waived for the initial subscription to this plan Applicable service order charges will apply on second and subsequent call plan changes 5 This plan provides twelve hundred 1200 minutes of use for residential voice service only If it is determined that usage is not consistent with residential voice applications including but not limited to Internet access services commercial facsimile or auto dialing permanent call forwarding three way calling resale telemarketing or other non residential uses the telephone company may immediately suspend restrict or cancel service without prior notice 6 This Plan is restricted to direct dial voice calls from the number subscribing to this service all days all hour
99. to furnish its facilities and 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 74 SERVICE Cancels Original Page 74 PRICE LIST 29 Premises Wiring Associated With Registered Communications Systems Continued D Connection With Certain Customer Provided Facilities Continued 3 Connections of Certain Facilities of Power Pipe Line and Railroad Companies Continued d during an interim period in cases where the customer has arranged for replacement of said customer facilities with facilities of the Company Telephone circuits of such companies will be connected to local or toll central office lines to form a through connection only through manual switching equipment or an attendant s position or dial PABX equipment Such equipment or position may be located at either or both ends of the customer s circuit Connection of a telephone circuit of such companies may be established at either end of such circuit but shall not be established at both ends simultaneously 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company A Grandfathered terminal equipment and communications systems may remain directly connected and be moved and reconnected to the telecommunications network for the life of the equipment without registration and may by modified only in accordance with Part 68 of the FCC Rules and Regulations subject to the following The customer shall not
100. to at least one month s service and or installation charges which may be applicable plus the estimated usage charges for two 2 months of toll service Where construction charges are applicable the payment thereof may be required in advance of the start of construction 2 Federal state or municipal governmental agencies may be required to make advance payments 3 In any case where construction is required the Company may as a guarantee of good faith collect one year s exchange service charges in advance of the construction Such advance payment shall be applied against exchange service charges only and shall not operate to prevent the suspension and or discontinuance of all service for non payment of toll or other charges which may become past due Should a telephone installed under these conditions be discontinued before the expiration of the period for which advance payment was made the amount collected shall be considered the minimum charge for the exchange service received Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 16 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued E Customer Billing 1 Bills are due when rendered unless otherwise specified on the bill 2 All charges due by the subscribe
101. to install the service 2 A Miscellaneous Service Order Charge will apply to Telecommunications Service Priority requests that are ordered subsequent to the initial installation of the associated services in addition to all other charges 3 A Telecommunications Service Priority charge does not apply when a Telecommunications Service Priority is discontinued or when ordered coincident with an Order to install or change service 4 Additional Labor rates may be applicable when provisioning or restoring services with Telecommunications Service Priority 5 When the customer requests an audit or a reconciliation of the Telephone Company s Telecommunications Service Priority records a Miscellaneous Service Order Charge and Additional Labor rates are applicable ALL MATERIAL ON THIS SHEET IS NEW Issue Date 3 04 10 Effective Date 3 04 10 TEC Cherokee Division Original Page 146 PRICE LIST SERVICE 48 TELECOMMUNICATIONS SERVICE PRIORITY TSP Continued C Rates and Charges Monthly Charge A monthly maintenance fee is required per service arrangement per code Maintenance fee 1 T 1 or Equivalent each 50 00 2 Business 1 party each 10 00 Non Recurring Charge 1 Telecommunications Service Priority Charge Per Service arranged 54 63 2 Service Order Charge 76 00 3 Miscellaneous Service Order Charge Per Occurrence 123 00 4 Service Date Change Charge B A Service Date Change Charge will apply
102. to the Customer Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 2 Continued the highest interest rate in decimal value which may be levied by law for commercial transactions in the state in which the Telephone Company provides Bill Processing Service and or Private Line Billing Service to the Customer compounded daily for the number of days from the payment date to and including the date that the Telephone Company actually makes the payment to the Customer or a 0 000590 per day compounded daily for the number of days from the payment date to and including the date that the Telephone Company actually makes the payment to the Customer Any late payment penalty will be included with the next Telephone Company payment to the Customer Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 51 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 3 Purchase of Accounts Receivable Continued C Payments of Net Purchase Amount to the Customer Continued 3 Also if any adjustment that reduces an end user balance due is received by the Telephone Company from the Customer after the date the Telephone Company billed the charges to be adjusted to the end user plus 45 days billed plus date
103. to the other rates and charges specified in this tariff the amount of additional costs incurred by the Company as a result of the subscriber s special requirements Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 31 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued D Maintenance and repair 1 All costs associated with the maintenance and repair of regulated services furnished by the Company will be borne by the Company except as specified elsewhere in this tariff 2 The Company undertakes to maintain and repair the facilities which it furnishes to subscribers The subscriber assessed the actual cost of each instrument apparatus equipment or lines destroyed due to malicious willful and negligent damage The subscriber may not nor permit other to rearrange disconnect or remove any equipment or the standard network interface installed by the Company If facilities are rearranged disconnected or removed the Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized tampering 3 Access to customer s premises at any reasonable hour will be given to representatives of the Company for the purpose of inspecting repairing testing or removing an
104. to the other rates and charges specified in this price list the amount of additional costs incurred by the Company as a result of the subscriber s special requirements Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 114 SERVICE Cancels Original Page 114 PRICE LIST 41 General Rules and Requlations Continued E Obligation and Liability of the Company Continued 4 Maintenance and repair a All costs associated with the maintenance and repair of services furnished by the Company will be borne by the Company except as specified elsewhere in this price list The Company undertakes to maintain and repair the facilities which it furnishes to subscribers The subscriber is assessed the actual cost of each instrument apparatus equipment or lines destroyed due to malicious willful and negligent damage The subscriber may not nor permit other to rearrange disconnect or remove any equipment or the standard network interface installed by the Company If facilities are rearranged disconnected or removed the Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized tampering Access to subscriber s premises at any reasonable hour will be given to representatives of the Company for the purpose of inspecting repairing testing or removing any part of the Company s facilities 5 Liability of the Company a The lia
105. trouble source determined At such time the procedures as set forth under paragraphs 2 and 3 above may apply 5 Upon contact the customer may request the Company to defer its visit until the customer has his customer provided equipment or facilities tested in which case circumstances permitting the Company will delay its visit for a reasonable time 6 If the customer asks the Company to defer its visit in accordance to paragraph 5 above and does not disconnect his equipment repair or cause to be repaired his equipment or consent to a visit by the Company within a reasonable time the Company has the right to take such action necessary for the protection of its facilities and shall immediately inform the customer of such action b Visit charges described herein are in addition to all other charges billed to the customer by the Company as provided for in the tariff of the Company Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 5 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems Continued D Connection With Certain Customer Provided Facilities 1 General Facilities owned by the customer may be connected with the facilities of th
106. who uses or permits the use of obscene profane or grossly abusive language over or by means of the Company s facilities and who after reasonable notice fails neglects or refuses to cease and refrain from such practice or to prevent the same and to remove its property from the premises of such person 2 At the Customer s request a Issue Date 5 15 07 Issued By Lera Roark Title Vice President Contracts for service may be terminated prior to the expiration of the contract period provided advance notice is given to the Company and upon agreement to pay all charges due for the service furnished plus any termination charges which might be applicable Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 9 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service Continued E Termination of Service Continued 2 At the Customer s request Continued b Where a contract for service with a one month minimum period is cancelled before establishment of the service is completed a charge not to exceed the service charge specified is applied if all or a portion of the facilities have been installed C No minimum or termination charge will apply unless otherwise stated specifically in this tariff where a new subscriber takes over the service of the former subscriber provided the service is to be furnished at
107. will be connected to a local or toll central office line to form a through connection only through manual switching equipment or an attendant s position or dial PABX equipment Such equipment or position may be located at either or both ends of the customer s circuit Connections of Certain Facilities of Power Pipe Line and Railroad Companies Except as otherwise provided following telephone facilities of an electric power company an oil oil products or natural gas pipe line company or a railroad company provided primarily to communicate with points located along a right of way including premises of such company anywhere in cities towns or villages along the right of way owned or controlled by such Company may in lieu of the provisions provided elsewhere in this section of the price list be connected with the telecommunications network for the following purposes a in cases of emergency involving safety of life or property b in cases of calls originated by railroad employees under circumstances indicating need for prompt action to secure or maintain the safety continuity or reliability of railroad service to the public and related to the movement of passengers mail property or equipment by railroad or the repair maintenance or construction of railroad right of way structures or equipment c in cases where the customer facilities serve locations where it is impracticable because of hazard or inaccessibility for the Company
108. 0 1 00 1 00 1 00 N e Premise Work Charge initial 15 minute increment applies Plus Service Order PVNR See Company s General Subscriber Services tariff for rates applicable to one party residence lines See Company s General Subscriber Services tariff for rates applicable to first 4 business lines Issue Date 09 26 13 Effective Date 11 01 13 TEC Cherokee Division T 1 Revised Page 22 Cancels Original Page 22 PRICE LIST SERVICE 9 Custom Calling Services A Feature Service Packages Monthly Rate residential only 1 Option 1 includes Caller ID Deluxe Call Return Call Waiting Three Way Calling Speed Calling 30 codes Call Forwarding Call Forwarding Busy Line Call Forwarding Don t Answer Special Call Acceptance Repeat Dialing Distinctive Ringing Preferred Call Forwarding Preferred Call Rejection Call Trace per line Voice Mail Plus Anonymous Call Reject Do No Disturb Automatic Wake up and Tel Touch Telephone Service 19 95 2 Option 2 includes Caller ID Enhanced Call Return Call Waiting Three Way Calling Speed Calling 30 codes Anonymous Call Reject Call Forwarding Call Forwarding Busy Line Call Forwarding Don t Answer Special Call Acceptance Repeat Dialing Distinctive Ringing Preferred Call Forwarding Preferred Call Rejection Call Trace per line Do Not Disturb Automatic Wake up Ring 3 Home Page Voice Mail Deluxe and Tel Touch Telephone Service
109. 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 28 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 9 Equipment to Equipment Connections Continued 5 Rates and charges for equipment to equipment connections to company provided host terminal equipment and communications systems will be based on the costs attributable to the specific connection and or disconnection involved The customer subscribing to the host will be responsible for the payment of the Maintenance of Service Charge as specified in Section 3 Service Connection Charges of this tariff for visits by a company employee to the customer s premises in response to a service difficulty or trouble report resulting from the addition of customer provided equipment to company provided host terminal equipment or communications systems Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 29 6 10 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER Definitions Grandfathered Communication Systems The term Grandfathered Communication Systems as used in this section denotes customer p
110. 1 4 mile lt 15 Installation Move or Change Charge first 1 4 mile 35 00 18 Advanced Digital Services Basic Rate Interface BRI Advanced Digital Services Access These charges provide a OB OD ISDN service The customer must add the desired B Channels and D Channels to configure the service as required Band D Channels charges are in addition to the access rate below Service Monthly Access Establishment Rate Res Bus Advanced Digital Services single line Per line 58 50 55 00 Centrex Advanced Digital Services 58 50 55 00 lt Fractional 1 4 miles are treated as full 1 4 miles Note 1 Centrex rates also apply Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 46 Cancels Original Page 46 PRICE LIST SERVICE 18 Advanced Digital Services Basic Rate Interface BRI Continued Communications Channels Service establishment and recurring monthly charges listed below are in addition to Advanced Digital Service Access rate above 2 B Channels plus 1 D Channel are required Service Monthly Service Element Establishment Rate Circuit Switched Voice 24 00 16 25 per B Channel Circuit Switched Data 24 00 16 25 per B Channel Circuit Switched Alternate Voice Data per B Channel 24 00 16 25 D Channel Packet 24 00 13 50 per D Channel Circuit Switching The following usage charges will be assessed on local calls originating from
111. 2 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company 1 Revised Sheet 1 Cancels Original Sheet 1 S2 BASIC LOCAL EXCHANGE SERVICE 2 1 General A maximum of ten digits or frequency pulses for local service and extended area T service will be provided by the Telephone Company The charges quoted in this tariff are for a period of one month payable monthly in advance and entitle the subscriber to local exchange service to all stations in the following towns within the State of Alabama Cherokee Muscle Shoals Barton Sheffield Margerum Rogersville Florence Tuscumbia Leighton Russellville Lexington Areas where at amp t of Alabama exchange subscribers may be called pursuant to EAS arrangements between at amp t of Alabama and the Telephone Company The rates for Local Exchange Service apply to all subscribers The base rate area and exchange service for each exchange are on maps located in Section 11 Local Exchange Boundary Maps of this tariff The rates for service not specifically shown in this section are presented in other sections of this tariff Price List for services not covered by this tariff can be found on the company website located at www cherokeetel net 2 2 Alphabetical Listing of Telephone Company Exchanges Barton Cherokee Margerum Issue Date 7 23 10 Effective Date 8
112. 22 10 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company 4 Revised Sheet 2 Cancels 3 Revised Sheet 2 S2 BASIC LOCAL EXCHANGE SERVICE 2 3 Local Calling Areas Exchanges In Exchange Local Calling Area Barton Barton Cherokee and Margerum Cherokee Cherokee Barton and Margerum Margerum Margerum Barton and Cherokee 2 4 Authorization Basic Local Exchange Rates are authorized individually by the Alabama Public Service Commission 2 5 Basic Local Exchange Rates The rates below DO NOT include any federal state or local fees or taxes including without limitation E911 charges and the 0 15 dual party relay surcharge which shall be billed to each customer and shown separately on the customer s bill Business 1 Line Exchange Name 1 Pty Barton 38 01 1 Cherokee 38 01 I Margerum 38 01 1 Residence Exchange Name 1 Pty Barton 16 93 I Cherokee 16 93 I Margerum 16 93 1 e Rates applicable to 2 or more lines can be found in this Company s Current Price List Local calling to telephone company designated exchanges only Changes in CPI applicable to 2013 rates pursuant to APSC memorandum dated T 1 18 13 Issue Date 03 29 2013 Effective Date 05 01 2013 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabam
113. 271 00 65 00 58 75 56 50 d 19 2 Kops 414 00 271 00 65 00 58 75 56 50 e 56 0 Kbps 459 00 311 00 105 00 93 00 86 00 f 64 0 Kbps 499 00 351 00 105 00 93 00 86 00 A Digital Data Interoffice Channel is furnished between a serving wire center and the Central Office or between the Central Offices A fixed rate and a rate per mile apply to each band for each Digital Data Interoffice Channel provided 2 INTEROFFICE CHANNEL A fixed rate and per mile charges apply per channel Nonrecurring Month 12 24 Charge to Month Months Months Fixed Rates Applicable a 2 4 4 8 9 6 and 19 2 Kbps 67 00 22 00 19 50 19 00 b 56 0 and 64 0 Kops 67 00 40 00 36 00 34 00 Each mile or fraction thereof a 2 4 4 8 9 6 and 19 2 Kbps 205 1 90 1 75 b 56 0 and 64 0 Kbps 4 10 3 80 3 50 Digital Data Services is grandfathered and restricted to existing services No new service N will be offered N Issue Date 7 02 09 Effective Date 8 01 09 TEC Cherokee Division 2 Revised Page 55 Cancels 1 Revised Page 55 PRICE LIST SERVICE 20 IntraLATA Private Line Service DS1 Service Continued H Digital Data Services Continued 3 OPTIONAL FEATURES FUNCTIONS AND CHARGES Nonrecurring Month 12 Digital 24 Data Charge to Month Months Servic es is Months gronni d and 4 MULTIPOINT SERVICE per local restric or interoffice channel bridged ted to isti a 2 4 4 8 9 6 and 19 2 Kbps 28 00 25 00 oo 24 0 Servic 0
114. 3 Deluxe V Mail Package Monthly Rate Nonrecurring Charge 4 95 23 00 23 00 23 00 Per Mailbox 1B 15 boxes 13 95 23 00 More than 15 boxes 12 95 23 00 Additional 25 message retention capacity 5 00 Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 65 SERVICE Cancels Original Page 65 PRICE LIST 25 Voice Mail V Mail Services Continued C Rates and Charges Continued 4 Issue Date Extension Mailbox The extension mailbox is used to route callers to Achildren mailboxes When a mailbox with this class of service feature is reached by an outside caller the greeting is played then the system waits for DTMF input to route the call to the next desired mailbox greeting The user sets this mailbox up by creating distribution list 01 then adding the numbers of the children mailboxes to this list The lowest level mailbox number can be reached by pressing 2 etc Up to 200 children mailboxes the limit to the number of mailboxes in a distribution list can be added A greeting that directs the user to input an appropriate number or numbers must be recorded Extension mailboxes can be used for example to provide successive levels of call screening and to route a caller to the desired department Each Extension Mailbox on the same telephone number Broadcast or Greeting Only Mailbox When an outside caller accesses a Greeting Only Mailbox Voice Memo
115. 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 12 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued Payment Arrangements and Audit Provision Continued 5 Issue Date 5 15 07 Issued By Lera Roark Title Vice President D Changes to Special Orders When a Customer requests material changes to a pending Special Order for Recording and Message Processing Service the pending Special Order will be cancelled and the requested changes will be undertaken if they can be accommodated by the Telephone Company under a new Special Order Material changes to a pending Special Order for Recording and Message Processing Service include changes in the location and or number of Telephone Company recording locations changes in sorting parameters provision of end user phone number and address provision of data transmission to a Customer location of Customer recorded message detail and changes in schedules dates or intervals for receipt of Customer recorded message detail Non material changes to a pending Special Order include changes in Customer name Customer address and Customer requests to receive Recording and Message Processing Service output at the Telepho
116. 6 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 4 1 S4 Section 4 Original Sheet 23 MISCELLANEOUS SERVICE ARRANGEMENTS Custom Calling Services Continued D Rates and Charges 1 Residence Service a Single or First Service Features lt m m a a 0OONDUNARWND arona otsean Anonymous Call Rejection Automatic Wake up Call Forwarding Call Forwarding Busy Line Call Forwarding Busy Line Fixed Call Forwarding Busy Line Incoming Only Call Forwarding Don t Answer Call Forwarding Don t Answer Fixed Call Forwarding Don t Answer Incoming Only Call Forwarding Fixed by Code Call Forwarding Fixed by Ring Count Call Forwarding Variable Call Pickup Call Return Call Trace Per successful trace Call Transfer Call Waiting Caller ID Basic Caller ID Deluxe Caller ID Enhanced With Call Waiting Deluxe Calling Number Delivery Blocking Per Call Permanent Direct Connect Distinctive Ringing Per Call Do Not Disturb Home Page Personal Ringing a Ring 2 b Ring 3 Preferred Call Forwarding Per Call Preferred Call Rejection Per Call Remote Program Repeat Dialing Per Call Restrictive Use Special Call Acceptance Per Call Speed Calling Eight Code Capacity Thirty Code Capacity Three Way Calling Toll Code Restriction with PIN Monthly Rate 3 00 1 50 2
117. A Recording and Message Processing Service Continued 2 Undertaking of the Telephone Company Continued J Issue Date 5 15 07 Issued By Lera Roark Title Vice President Where the rates for Customer services have been implemented under an accounting order pending final approval from a regulatory agency the Telephone Company will keep such records as may be required to make any adjustments to the end users as may be ordered by the regulatory agency The charges for such a service will be determined on an individual case basis Customer messages which the Telephone Company processes that cannot be rated in accordance with the Customer rate schedule will be reviewed by Telephone Company message investigation groups Upon completion of the review rated customer messages will be delivered to the Customer when the Customer orders such service or to Bill Processing Service when the Customer orders such service Unrated messages will be handled in accordance with instructions that have been mutually determined by the Telephone Company and the Customer Recorded customer message detail which is used at the request of the Customer to provide Bill Processing Service is not retained by the Telephone Company for longer than 45 days For recorded customer message detail not used by Bill Processing Service at the Customer s request the Telephone Company will make every reasonable effort to recover recorded customer message detail previously ma
118. AGES The Value Pack service packages are available to residential subscribers only The Company offers the following bundled service products and allows the customer to customize their services based on an al la carte selection of the following groups of service The customer must have a residential access line service and may combine services with the residential access line at the bundled package rates shown below The customer may choose to bundle their services from any of the following categories A minimum of two 2 categories from the list below are required for the Value Pack Services Bundle VALUE CALLING 1 MONTHLY BUNDLED PRICE 250 Minutes of long distance 20 00 500 Minutes of long distance 30 00 Unlimited long distance minutes 50 00 Each additional minute will be billed at the standard long distance rates based on the jurisdiction of the call Unlimited plan includes a maximum of 1000 minutes Minutes over 1000 will be billed at the standard long distance rates based on the jurisdiction of the call 1 Customer must be presubscribed to company s long distance service for interLATA and intraLATA long distance calling Call detail will not be provided for call minutes included in the plan Call detail will be provided for calls exceeding the plan minutes VALUE NET 512k 128k Residential High Speed Internet Access 35 00 2 Upgrade to 1 5 High Speed Internet 9 95 Upgrade to 3 0 High Speed Interne
119. AT amp T Switched Data Service Network AND Automatic Network Dialing ATTCOM AT amp T Communications ATTIS AT amp T Information Services ATUR Automatic Telephone Using Radio Cellular System BCR Billing Collecting Remitting BHC Busy Hour Calls BNS Bill Number Screening TSPS BOC Bell Operating Companies BRA Base Rate Area BV Busy Verification CALC Customer Access Line Charge CCIS Common Channel Inter Office Signaling CCLC Common Carrier Line Charge CDR Call Detail Recording CDRR Call Detail Recording and Reporting CIC Carrier Identification Code COWC Central Office Work Charge Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 15 S9 DEFINITIONS 9 2 Acronyms and Abbreviations Continued CPE Customer Premises Equipment CTC National Telephone of Alabama Inc dba Cherokee Telephone Company DOJ Department of Justice EAS Extended Area Service ECA Exchange Carrier Association EDA Embedded Direct Analysis FCC Federal Communications Commission IXC Interexchange Carrier ISDN Integrated Services Digital Network LATA Local Access and Transport Area LEC Local Exchange Company LMS Local Measured Service NECA National Exchange Carrier Association ONA Open Network Archit
120. Advanced Digital Services lines and are in addition to the access and channel rates previously listed Per Usage Element Minute Circuit Switched Voice Calls No charge Circuit Switched Data Calls First 1 800 minutes in a month No charge Per B Channel per minute Each additional minute over 1 800 minutes in a month per B Channel per minute 02 Packet Switching The following usage charges will be assessed on calls using the packet switched network and are in addition to the access and channel rates previously listed Packet Usage Element Rate Per kilopacket 40 64 Octets or 1 000 packets Virtual call setup charge per call attempt 01 Fast Select Charge per select attempt 01 Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 47 Cancels Original Page 47 PRICE LIST SERVICE 18 Advanced Digital Services Basic Rate Interface BRI Continued Service Monthly Directory Numbers Establishment Rate Primary Directory Number No charge No charge with each Advanced Digital Services line Secondary Directory Numbers No charge 3 00 per additional number Circuit Switched Features Clear Channel Capability No charge No charge Additional Call Offering No charge 2 00 per line Multiline Hunt Service No charge 2 50 per directory number Call Pick Up No charge 2 00 per line Custom Calling Services Call Hold No charge No charge
121. Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 56 12 INTRASTATE ACCESS SERVICES TARIFF 12 3 VolP Traffic Continued B Issue Date Issued By Call Signaling All Call Signaling must be in accordance with FCC 11 161 released November 18 2011 paragraphs 714 through 717 Depending on the signaling system used by the customer in its network the customer s facilities shall transmit the following call signaling information to the Company on traffic the customer s end users originate which is handed off for termination the Company s network in compliance with FCC 11 161 1 Signaling System 7 SS7 Signaling When the customer uses SS7 signaling it will transmit the Calling Party Number CPN or if different from the CPN the Charge Number CN information in the SS7 signaling stream ref FCC 11 161 Para 714 2 Multi Frequency MF Signaling When the customer uses MF signaling it will transmit the number of the calling party or if different from the number of the calling party the Charge Number CN information in the MF Automatic Number Identification ANI field ref FCC 11 161 paras 715 716 3 Internet Protocol IP Signaling When the customer uses IP signaling it will transmit the telephone number of the calling party or if different from the telephone number the billing number of the calling party ref FCC 11 161 para 717 Rating of VoIP PSTN Traffic The Compan
122. BSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 41 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 5 N11 Dialing Service Continued 2 Service Requirements and Conditions Continued E The N11 Dialing Service is provided where facilities permit F The N11 subscriber should work separately with cellular companies to ascertain whether Type 1 cellular customers will be able to reach community information and referral services provided by dialing N11 G The N11 subscriber should work separately with competitive local exchange providers to ascertain that its end user customers will be able to reach community information and referral services provided by dialing N11 H N11 will be provided under the following conditions 1 Issue Date 10 25 11 Issued By James Garner Title Vice President For network sizing and protection the N11 subscriber must provide an estimate of annual call volumes the expected busy hour and holding time for each call to N11 The customer will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgement of the Company to adequately handle calls to N11 without impairing the Company s general telephone service or telephone plant It will be the intent of the Company to provide facilities designed to provide a call blocking probability of one call per hundred during normal busy hours f
123. BSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 19 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 6 Customer Premises Inside Wire Continued B Responsibility of the Customer 1 Where the customer provides the inside wire and standard jacks the installation must be in accordance with applicable electrical codes Part 68 of the F C C Rules and Regulations and technical standards furnished to the Commission by the Company 2 Inthe event the customer maintains or attempts to maintain inside wire the customer assumes the risk of loss of service damage to property or death to or injury of the customer or the customer s agent The customer will save the Company harmless from any and all liability claims or damage suits arising out of the customer s wire maintenance activity 3 In those instances where the Company makes a repair visit to the customer s premises and the service difficulty or trouble results from customer provided inside wire the customer is responsible for the payment of the Maintenance of Service Charge specified in Section 3 Service Connection Charges of this tariff unless a Maintenance Agreement with the Telephone Company is in effect for such wire C Responsibility of the Company The Company will make the technical standards and installation guidelines for customer provision of inside wire ava
124. Blocking does not prevent transmission of the calling party number on services such as E911 that utilize Automatic Number Identification ANI for delivery of the calling number 24 Calling Number Delivery Blocking Permanent Calling Number Delivery Blocking Permanent when established on a customer s line enables subscribers of special agencies as described in paragraph C 1 m following to prevent transmission of their Directory Number and or Directory Name to subscribers of features such as Caller ID on all outgoing calls placed from the customer s line Calling Number Delivery Blocking Permanent is established and or removed from the customer s line via a service order If the preassigned access code for Calling Number Delivery Unblocking is dialed on a line that is provisioned with Calling Number Delivery Blocking Permanent the calling number and or name will be delivered Calling Number Delivery Blocking Permanent does not prevent transmission of the calling party number on services such as E911 that utilize Automatic Number Identification ANI for delivery of the calling number 25 Direct Connect The direct connect feature allows analog residential and business subscribers to place a call to a pre assigned number without dialing When the direct connect feature is assigned to a line dial tone is given to the line when the subscriber picks up If the subscriber dials within a pre designated period of time the call pro
125. C A Service Establishment charge shall apply per basic local calling area N11 subscribers will pay the normal charges for the local exchange access arrangements e g PBX trunks Centrex Type Services lines etc used for transporting and terminating messages at the N11 subscriber s designated premises Applicable service order charges as specified in this price list will apply in addition to the following rates A Central Office Activation charge will apply per central office switch translated to the lead number A charge will apply to changes to the point to umber at the subscriber s request per N11 Dialing Service per central office switch within the basic calling area Charges applicable to the N11 Dialing Service Subscriber Nonrecurring Service Establishment Charge Charge B Per Basic Local Calling Area 389 90 Central Office Activation Charge B Per Central Office 150 00 Change of Point to Number by Subscriber B Per Central Office 13 50 D 711 Dialing Code for Telephone Relay Service TRS 1 General Issue Date a 711 Dialing Code A711 is a three digit local dialing arrangement for telephone voice transmission access to all relay service entities as a toll free call Pursuant to Order 00 256 issued by the FCC in CC Docket 92 105 assigned 711 dialing code for nationwide access to TRS entities to be implemented no later than October 1 2001 07 26 13 Effective Date 09 01 13 TEC Cherokee Divi
126. C The N11 subscriber must prior to provisioning of the service sign a written acknowledgment of possible recall of the N11 number by the FCC and an agreement to return the code upon receipt of 6 months written notice of sucha recall from the Company and abide by all terms and conditions contained in Order 00 256 issued and any subsequent rules which may be identified by the FCC in CC Docket 92 105 regarding the use and return of such N11 codes Ifa recall is affected the Company will work with all N11 subscribers affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the 6 month notice period The N11 subscriber will be required to migrate to any standard access arrangement for information services subsequently agreed to by the industry and approved by the FCC The N11 subscriber will be charged the appropriate tariff rates for the establishment of the new access arrangement D Only one 7 or 10 digit local number or one 10 digit toll free number may be used as the lead number per basic local calling area All central offices within a basic local calling area must be pointed to the same 7 or 10 digit local number or one 10 digit toll free number Appropriate rates from Section 2 Basic Local Exchange Service and Section 3 Service Connection Charges of this tariff apply Issue Date 10 25 11 Effective Date 11 25 11 Issued By James Garner Docket No Title Vice President GENERAL SU
127. CC G Responsibility of the Company The Company shall not be responsible for the installation operation or maintenance of any OCC provided communications equipment or system Exchange services are not represented as adapted to the use of OCC provided equipment or systems and where such equipment or systems are connected to company facilities the responsibility of the Company shall be limited to the furnishing of facilities suitable for exchange service and to the maintenance and operation of such facilities in a manner proper for such telecommunications service subject to this responsibility the Company shall not be responsible for I the through transmission of signals generated by the OCC provided equipment or for the quality of or defects in such transmission or 2 the reception of signals by the OCC provided equipment or system or 3 network control signaling where such signaling is performed by OCC provided network signaling equipment The Company shall not be responsible to the customer or OCC if changes in minimum network protection criteria or in any of the facilities operations or procedures of the Company render any facilities provided by an OCC thereof obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telep
128. Carrier Association EDA B Embedded Direct Analysis FCC B Federal Communications Commission FGA B Feature Group A FGB 8 Feature Group B FGC B Feature Group C FGD 8 Feature Group D FX B Foreign Exchange IXC B Interexchange Carrier ISDN B Integrated Services Digital Network Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 133 Cancels Original Page 133 PRICE LIST SERVICE 43 Acronyms and Abbreviations Continued KTS B Key Telephone System LATA B Local Access and Transport Area LCR B Least Cost Routing LEC B Local Exchange Company LMS B Local Measured Service MTS 8 Message Telecommunications Service NECA B National Exchange Carrier Association ONA B Open Network Architecture PBX B Private Branch Exchange Service PIN B Personal Identification Number PL B Private Line POP B Point of Presence PSN B Public Switched Network RCC B Radio Common Carrier RCF B Remote Call Forwarding SLC B Subscriber Line Charge Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 134 SERVICE Cancels Original Page 134 PRICE LIST 44 Universal Emergency Number Service _B 911 A General 1 2 When requested by local government authorities and subject to the availability of facilities the Company will provide a universal number 911 for use of Public Safety Answering Points PSAPs engaged in assisting local governments in the protection and safety of the general
129. Commission s Part 51 Interconnection Rules and in compliance with the Federal Communications Commission s Report and Order and Further Notice of Proposed Rulemaking in cc Docket Nos 96 45 and 01 92 GN Docket No 09 51 WC Docket Nos 03 109 05 337 07 135 and 10 90 and WT Docket No 10 208 adopted October 27 2011 and released November 18 2011 FCC 11 161 Inthe absence of an interconnection agreement between the Company and the customer specifying the treatment of Toll VoIP PSTN Traffic the Company will bill the customer the applicable switched access rates and charges specified in Section 17 2 of the NECA FCC Tariff 5 on all jurisdictionally intrastate voice traffic identified as Toll VoIP PSTN Traffic Specifically this section establishes the method of separating such traffic referred to in this tariff as Toll VoIP PSTN Traffic from the customer s traditional intrastate access traffic so that Toll VoIP PSTN Traffic can be billed in accordance with the FCC Order This section will be applied to the billing of switched access charges to a carrier that is a local exchange carrier only to the extent that the carrier has also implemented billing of interstate access charges for intrastate Toll VoIP PSTN Traffic in accordance with the FCC Order ALL MATERIAL ON THIS SHEET IS NEW 01 06 12 Effective Date 02 06 12 James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of
130. Company s automatic message accounting equipment used to perform the detail recordings D When the Customer furnishes Customer detail for Recording and Message Processing Service it shall retain a copy of the detail furnished for at least 90 days 5 Payment Arrangements and Audit Provision A Audit Provision Upon reasonable written notice by the Customer to the Telephone Company the Customer shall have the right through its authorized representative to examine and audit during normal business hours and at reasonable intervals as determined by the Telephone Company all such records and accounts as may under recognized accounting practices contain information bearing upon the recording of messages for which amounts may be payable to the Customer Adjustment shall be made by the proper party to compensate for any errors or omissions disclosed by such examination or audit Neither such right to examine and audit nor the right to receive such adjustment shall be affected by any statement to the contrary appearing on checks or otherwise unless such statement expressly waiving such right appears in a letter signed by the authorized representative of the party having such right and delivered to the other party Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original She
131. Company shall provide basic telephone service to the premises of a permanent residence within its franchised service C territory if the cost including but not limited to costs of facilities rights of way and equipment of providing basic telephone service to the requiring party does not exceed eight thousand dollars 8 000 Line Extension Charges apply to business customers N Should the cost of new service installation for a permanent C resident in the Company s franchised service territory exceed eight thousand dollars 8 000 a customer may request that the Company allocate any unused universal service funds received by the company which have been set aside for this purpose A determination of whether such funds exist shall be made at the sole discretion of the Company A customer may be required to pay such excess costs pending a final determination of the availability fo such funds Customers who are receiving or who are requesting service shall be deemed to have consented to the reasonable use of their real property to construct operate maintain replace or enlarge telephone and or communication lines overhead or underground including all conduit cables wires surface testing terminals markers and other appurtenances under through across and upon any real property or interest therein owned or leased or controlled by said member for the furnishing of telephone or communications service to said customer or any o
132. Conference Service and Fire Reporting Service is furnished in the interest of the public safety by means of equipment located in a central office of the Company through which any exchange customer may make an announcement to several exchange stations simultaneously Rates Monthly rates and installation charges for Emergency Conference Equipment and Fire Reporting Equipment will be determined as outlined under Specialized Types of Equipment in the Company s Price List Monthly Installation Move Rate_ or Change Charge Fire Number per Access B 1 Applicable Service Line Connection Charges Fire Reporting Line per Access line equipped 2 00 25 00 Siren Control a Control relay per siren 1 50 25 00 b Pushbuttons or keys each 1 00 35 00 The above charges are in addition to charges for the class of service furnished and applicable service connection charges Conditions 1 Equipment instruments and access lines on the customer s premises furnished by the Company shall be and remain the property of the Company whose agents and employees shall have the right to enter said premises at any reasonable hour for the purpose of installing inspecting or repairing equipment instruments and access lines Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original
133. D REGULATIONS 8 5 Obligation and Liability of the Company A Undertaking of the Company The Company does not undertake to transmit messages but offers the use of its facilities where available for communication between parties subject to the terms and conditions specified in this tariff B Furnishing of Equipment 1 All equipment necessary for the provision of a given service will be furnished and owned by the Company on a deregulated basis or by the customer except as provided elsewhere in this tariff The subscriber may be required to provide suitable housing or other protective measures where equipment is to be installed in locations exposed to weather or hazards Commercial power will be furnished by the subscriber at a suitable outlet when and where required 2 No equipment apparatus circuit or device not furnished by the Company shall be attached to or connected with the facilities furnished by the Company whether physically by induction acoustically or other except as provided in this tariff or as otherwise authorized in writing by the Company In case any such authorized attachment or connection is made the Company shall have the right to remove or disconnect the same or to terminate the service 3 The provisions of the preceding shall not be construed or applied to bar a subscriber from using devices which serve his convenience in his use of the facilities of the Company provided any such device so used does not
134. EMENTS Custom Calling Services Continued B Definitions of Feature Offerings Continued 22 Caller ID Enhanced Continued 2 Issue Date 5 15 07 Issued By Lera Roark Title Vice President With Call Waiting Deluxe This feature is available to single and multiline residence and business customers with non hunting where facilities permit This feature allows a customer to control the treatment applied to incoming calls while the customer is off hook on a call Enhanced Caller ID with Call Waiting Deluxe includes the functionality of the Call Waiting feature and the Caller ID feature and provides several additional call disposition options The customer must subscribe to the Call Forwarding Don t Answer feature in order to forward a waiting call to another location All terms and conditions including rates for this feature are as described in this tariff This feature must be ordered separate from Enhanced Caller ID with Call Waiting Deluxe Call disposition options provided with Enhanced Caller ID with Call Waiting Deluxe include answer the waiting call placing the first party on hold 3 answer the waiting call dropping the first party direct the waiting caller to hold via a recording forward the waiting call to another location e g voice mail conference the waiting call with the existing stable call and if desired subsequently drop either leg of the conferenced call Utilization of the
135. Enhanced Universal Emergency Number Service E911 Continued C Rules and Regulations Continued 4 E911 Service provided under the tariff of other carriers is provided solely for the benefit of the customer operating a PSAP The provision of Class Screening Automatic Number Identification and Location Identification Data Base Maintenance by CTC shall not be interpreted construed or regarded either expressly or implied by as being for the benefit of or creating any CTC obligation toward any third person or legal entity other than the subscribing customer CTC does not undertake to answer and forward E911 calls but furnishes the use of its facilities which together with facilities of other carriers enables the subscribing customer s personnel to respond to such calls on the customer s premises Temporary suspension of service is not provided for any part of the E911 Service The customer agrees to release indemnify and hold harmless CTC for any infringement of invasion of the right of privacy of any person or persons caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition occasion or use of E911 Service featured and the equipment associated therewith or by any services furnished by CTC in connection therewith including but not limited to the identification of the telephone number address or name associated with the telephone
136. Equipment or Conforming Answering Devices b Where a data access arrangement is furnished in connection with customer provided terminal equipment and such terminal equipment is used for both voice and data communication the data access arrangement may be used to connect the customer provided terminal equipment for voice communication c The customer provided voice terminal equipment must comply with the minimum protection criteria specified in this section following Grandfathered Connections of Communications Systems Subject to the provisions of a 1 preceding customer provided communications systems may be connected at the customer s premises to telecommunications systems in accordance with the following 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 77 Cancels Original Page 77 PRICE LIST SERVICE 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued D Grandfathered Connections of Terminal Equipment Continued 6 The connection shall be through a network control signaling unit and connecting arrangements furnished by the Company 7 The provisions relating to minimum protection criteria set forth in this section following shall apply to the connection of customer provided communications systems E Minimum Protection Criteria for Electrical Connections To prevent excessive noise and crosstalk in the network it is necessary that the
137. GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Title Page Marketing under Service Mark of TEC T 1 Revised Sheet 1 Cancels Original Sheet 1 GENERAL SUBSCRIBER SERVICES TARIFF FOR THE STATE OF ALABAMA This tariff contains regulations and rates applicable for the furnishing of Local Exchange Service and optional calling features which are required to be offered under tariff pursuant to Alabama Code _ 37 2A 8 1975 as amended the Act after February 1 2007 by National Telephone of Alabama Inc dba Cherokee Telephone Company also referred to as the Company This includes the following services as defined by the Act 1 basic telephone service 2 central office based features that were tariffed service offerings as of February 1 2005 and where currently available a are available to a line side connection in a telephone switch b are available on a stand alone basis separate from a bundled offering and c enhance the utility of basic telephone service 3 tariffed emergency reporting services regulated by the commission on or before February 1 2005 and offered by local exchange carriers to public safety answering points and emergency communications districts This tariff is on file with the Alabama Public Service Commission and is applicable to those exchanges identified herein The Company will provide access to long distance services including operator services and carriers in co
138. Inc Section 8 dba Cherokee Telephone Company Original Sheet 13 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued B Application of Business Rates Continued 3 At residence locations when the subscriber has no regular business telephone and the use of the service either by himself members of his household or his guests or parties calling him can be considered as more of a business than of a residence nature which fact might be indicated by advertising either by business cards newspapers hand bills billboards circulars motion picture screens or other advertising matter such as on vehicles etc or when such business use is not such as commonly arises and passes over to residence telephones during the intervals when in compliance with the law or established custom business places are ordinarily closed 4 Where a place of business and residence of a subscriber are in the same premises and no telephone is installed in the place of business the business rate shall be charged for the telephone installed in the residence 5 At residence locations when an extension station or extension bell is located in a shop office or other place of business 6 At any location where the listing of the service at that location indicates a business trade or profession except as specified under Application of Residence Rates 7 All other locations where the subscriber s primary use of the service
139. Lifeline Program shall also be extended beyond a telephone subscriber s participation in the means based programs referenced in paragraph 2 b T following to also include any individual in the telephone subscriber s household The telephone subscriber must however demonstrate that the household member relied upon for eligibility is eligible and participating in any of the means based programs and that the telephone T subscriber is the financially responsible party for the qualifying member of his or her household or that the eligible household member is the telephone subscriber s dependent pursuant to the rules and regulations of the Internal Revenue Service Alternatively to constitute a qualifying N customer eligible to receive Lifeline Assistance a customer must meet the income level requirements set forth in paragraph 2 a below N n 2 Regulations a A customer s household income must be at or below 135 of the N Federal Poverty Guidelines for a household of that size 1 For purposes of these rules income is defined as all income actually received by all members of a household This includes salary before deduction for taxes public assistance benefits social security payments pensions unemployment compensation veteran benefits inheritances alimony child support payments worker s compensation benefits gifts lottery winnings and the like The only exceptions are student N Certain material pr
140. Order PVNR Issue Date 9 26 13 Issued By James Garner Title Vice President Residence Business 13 00 16 00 8 00 10 00 5 00 8 00 9 00 10 00 5 90 8 90 30 00 30 00 See Specific Service offering in this tariff Service Order PVNR amp COWC 1 1 2 times the rate for Restoration during normal business hours See specific offering in this tariff 6 00 7 00 Number Change Charge amp Appropriate Premise Work Charge is applicable 1 00 1 00 N Effective Date 11 01 13 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company 2 Revised Contents Sheet 1 Cancels 1 Revised Contents Sheet 1 S4 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS Sheet No S4 1 Custom Calling Services 1 25 A General 1 B Definitions of Feature Offerings 1 18 C Regulations and Limitations of Service 19 22 D Rates and Charges 23 25 4 2 Telephone Numbers in Rotary Trunk Hunting 26 A General 26 B Rates 26 4 3 Selective Toll Restriction Service 26 31 A General 26 28 B Selective Toll Restriction Options 28 29 C Rates and Charges 29 31 4 4 711 Dialing Code for Telephone Relay Service TRS 32 37 1 General 32 33 2 Service Requirements and Conditions 33 36 3 Rates and Charges 37 4 5 N11 Dialing Service 38 44 1 General 38 39 2 Service Requirements and Conditions 40 44 3 Rates and Charges 44 4 6 Conference o
141. Order charges program development costs and any nonrecoverable capital costs incurred by the Telephone Company will apply to the Customer Changes to Special Orders When a Customer requests changes to a pending Special Order for Bill Processing Service such changes will be undertaken if they can be accommodated by the Telephone Company A charge equal to any cost incurred by the Telephone Company because of the change will apply F Rate Regulations 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President The Bill Processing Service message charges apply during the yearly periods ordered by the Customer The Telephone Company will initiate rate changes to the Bill Processing Service charges as set forth in paragraph G following that apply to the Customer s Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 35 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued F Rate Regulations Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Continued order during the yearly period for that specific order Telephone Company rate changes filed either prior to or after a Customer s order or the automatic extension of a Customer s order but prior
142. PANY BARTON EXCHANGE SERVICE AREA MAP LEGEND GSCENTRAL OFFICE LOCATION MMMMMMSYSTEM AND EXCHANGE BOUNDARIES EXISTING REMOTE LOCATION NN exastins FIBER ROUTE LOCATION Pont oF conrect Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 11 dba Cherokee Telephone Company Original Sheet 2 11 LOCAL EXCHANGE BOUNDARY MAPS 11 2 Cherokee Exchange Boundary Map CHEROKEE TELEPHONE COMPANY CHERDKEE EXCHANGE SERVICE AREA MAP LEGEND GSCENTRAL OFFICE LOCATION MMMSYSTEM AND EXCHANGE BOUNDARIES EXISTING FEMOTE LOCATION NN exaSTINS FIBER ROUTE LOCATION PUNT ce CONNECT Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 11 dba Cherokee Telephone Company Original Sheet 3 11 SUPPLEMENTAL EQUIPMENT 11 3 Margerum Exchange Boundary Ma CHEROKEE TELEPHONE COMPANY MARGERUM EXCHANGE SERVICE AREA MAP LEGEND GSCENTRAL OFFICE LOCATION MMMISYSTEM AND EXCHANGE BOUNDARIES AJ EXISTINS REMOTE LOCATION ME ex3STINS FIBER ROUTE LOCATION FONT OF CONNECT Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Com
143. Per Call Call Trace per line per successful trace Caller ID Basic per line Special Call Acceptance per line Per Call Distinctive Ringing per line Per Call Call Forwarding Busy Line Call Forwarding Busy Line Fixed Call Forwarding Busy Line Incoming Only Call Forwarding Don t Answer Call Forwarding Don t Answer Fixed Call Forwarding Don t Answer Incoming Only Call Forwarding Fixed by Code Call Forwarding Fixed by Ring Count Call Forwarding Variable Anonymous Call Rejection Call Pick up Call Transfer CallerID Deluxe Caller ID Enhanced With Call Waiting Deluxe Calling Number Delivery Blocking Per Call Permanent Toll Code Restriction with PIN Do Not Disturb Home Page Personal Ringing Ring 2 Ring 3 Preferred Call Rejection Per Call Monthly Rate 4 50 75 4 00 75 4 00 75 4 00 4 50 7 50 4 00 75 4 00 75 4 00 4 00 4 00 4 00 4 00 4 00 4 00 4 00 4 00 3 00 4 00 2 00 7 50 10 50 0 00 4 00 3 00 2 50 5 00 3 50 4 00 3 00 75 A non recurring charge of 6 00 will apply to establish Call Trace Service on a per trace arrangement in addition to the applicable Service Connection Charges Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T SERVICE PRICE LIST 10 Advanced Custom Calling Services Continued Rates for individual service features can be found in Section 7 of this Company s tariff on
144. RAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 1 9 1 S9 DEFINITIONS Definitions For the purpose of these tariff schedules the terms and expressions listed below shall have the meanings set forth opposite them ACCESS LINE A circuit directly connecting the central office switching equipment with the subscriber s termination point ACCESS LINE WORK CHARGE The charge for work associated on the circuit between the serving central office up to and including the protector on the customer s premises or on an outside circuit between premises or between locations on the same premises ACCESSORIES Devices which are mechanically attached to or used with the facilities furnished by the company and which are independent of and not electrically connected to the conductors in the communications path of the telecommunications system ACOUSTICAL CONNECTION A connecting arrangement without electrical connections that permit transmission of sound between a company provided telephone instrument and customer provided equipment ADDITIONAL LISTING Any listing of a name or other authorized information in connection with a customer s telephone number in addition to that to which he is entitled in connection with his regular service ALABAMA RELAY CENTER The Alabama Relay Center permits hearing and speech impaired users of Telecommunications Devices for the Deaf
145. RVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company 1 Revised Sheet 4 Cancels Original Sheet 4 S3 SERVICE CONNECTION CHARGES 3 2 Definitions Continued K Record Service Order Charge The charge involving customer listing activity requested by the customer which requires no Company central office or customer premises action other than changes from nonpublished listing to a listed number L Network Interface Device The Network Interface Device is that point on the customer s premises where all premises services are connected to the telecommunications network The Network Interface Device is a nontariffed waterproof enclosure consisting of a protector standard registration program jack or equivalent and an entrance bridging device M Customer Premises Inside Wire Customer Premises Inside Wire is that wire that runs between the Network Interface Device where the Exchange Access Lines terminate and those standard jack terminations or equivalent including the standard jack or equivalent on the customer s premises to which terminal equipment can be connected for access to the Exchange Access Line Customer premises inside wire will be provided by the customer subject to the provisions of the General Exchange Tariff of this tariff Part 68 of the Federal Communications Commission Rules and Regulations applicable electrical codes and related Company practices Company practices will be made avai
146. Requests to Directory Assistance Service originated from payphones will be charged the applicable rate of the Directory Assistance Service Provider 5 Directory listings may be provided under the regulations that govern the furnishing of listings for business customers 6 Coin free operator and emergency 911 access must be available from all payphones 7 One directory will be distributed to the customer without charge for each payphone access line 8 The customer is responsible for the provision of booths shelves directories and all ancillary equipment 9 The customer shall be responsible for the payment of charges for all local and toll messages originating from or accepted at this type of service including any directory assistance calls The Company shall not be liable for shortages of coins collected and deposited at the customer s payphone instrument Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised page 69 Cancels Original Page 69 PRICE LIST SERVICE 28 Payphone Access Line Continued C Rules and Requlations Continued 10 The Company reserves the right to disconnect service when the customer does not comply with the FCC and state rules and regulations related to payphone access lines and equipment 11 The Multiline Business Subscriber Line Charge as found in the interstate access services tariff is applicable to all payphone access lines D Rates and Charges 1 Access
147. Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 4 9 1 S9 DEFINITIONS Definitions Continued CONSTRUCTION CHARGE A separate nonrecurring charge made for the construction of facilities in excess of those contemplated under the rates quoted in the service order schedule CONTINUOUS PROPERTY The plot of ground together with any buildings thereon occupied by the subscriber which is not divided by public highways or separated by property occupied by others Where a subscriber occupies property on both sides of a street alley highway body of water railroad right of way etc and the properties would otherwise be continuous such properties are treated as continuous property provided local wire or cable facilities are used and the subscriber furnishes all local distribution pole line facilities or underground conduit required in connection therewith CONTRACT Refers to the agreement between a subscriber and the Company under which services and facilities are furnished in accordance with the applicable provisions of the tariff COST The cost of labor and materials which include appropriate amounts to cover the Company s general operating and administrative expenses COST OF EQUIPMENT Cost of equipment when referred to in this tariff consists of equipment cost freight taxes cost of maintenance cost
148. SCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 39 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued G Rates and Charges The rates and charges are Rate 1 Message billed service processing per Customer message 0 0134 2 Additional message billed service processing per message above the message capacity ordered 0 0134 3 Messages that are investigated prior to or at the time of billing in an effort to bill them to proper end users per message investigated 0 2500 4 Bulk billed service processing per Customer billing item 0 0222 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Bill Processing Service Continued G Rates and Charges Continued 5 Invoice billing and collection processing message billed service in which one or more messages or message service related rate elements are billed per bill rendered for an end user account each 6 A
149. SERVICE 28 Payphone Access Line Continued B Definitions Continued 5 Payphone Access Line B abasic coin transmission dial tone line It is a line side connection from the local exchange switch to the point of demarcation at the customer premises 6 Selective Class of Call Screening 8 Selective Class of Call Screening is offered to provide a choice of restrictions at the subscriber s option These options are offered where facilities are available a Option B Two Way Service No restrictions b Option2 B Outward Only Service No other restrictions c Option3 B Two Way Service Provides screening information to the operator Third number and collect calls to payphone lines are not allowed d Option4 B Two Way Service Provides central office blocking of 7 digit 976 1 DDD and 1 900 calls Provides screening information to the opao Further third number and collect calls to payphone lines are not allowed e Selective Class of Call Screening is a required feature of Payphone Access Line Service C Rules and Regulations 1 Payphone Access Line service will be considered a business service for the purpose of applying terms rates and conditions 2 Only one paystation instrument may be connected to each payphone access line Off premise extensions are not permitted 3 The customer shall be responsible for the installation operation and maintenance of any payphone instrument used in connection with this service 4
150. Service 74 95 An additional charge of 5 00 per month will be applied to upgrade high speed data service to 6 0 Mbps 512 Kbps where available N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 10 25 11 Effective Date 10 25 11 TEC Cherokee Division Barton Exchange Area Effective 5 29 09 ssue Bale 9 49 49 Ffecive Dai BI og 7 a TEC Cherokee Division Cherokee Exchange Area Effective 5 29 09 Issue Date 7 01 09 Effective Date 8 01 09 TEC Cherokee Division Margerum Exchange Area Effective 5 29 09 Issue Date 7 01 09 Effective Date 8 01 09
151. Service Requirements and Conditions Continued l If a pre recorded announcement is provided by the TRS entity the following conditions apply The TRS entity will provide announcements The Company will provide only the delivery of the call The provision of access to the 711 network by the Company for the transmission of announcement is subject to availability of such facilities and the requirements of the local exchange network The TRS entity assumes all financial responsibility for all costs involved in providing announcement including but not limited to the recorder announcement equipment located on the TRS entity s premises The TRS entity assumes according to other specific rates and charges under tariff all financial responsibility for all facilities required to connect the recorder announcement equipment located on the TRS entity s premises J The Company may take all legal and practical steps to disassociate itself from the TRS entity providing services whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users K In no event shall the Company be liable for any loses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure of performance by the Company or its employees or agents in connection with this Tariff The Company shall not
152. TDD to communicate with users of ordinary telephones Communications take place by relaying conversations voice to TDD and TDD to voice These calls are between one party who must communicate by means of a TDD and another who communicates by means of an ordinary telephone Messages are rated from the rate center of the calling party to the rate center of the called party APPLICANT A person firm corporation or other organization applying for telecommunications service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 2 9 1 S9 DEFINITIONS Definitions Continued AUTHORIZED USER A person firm or corporation other than the subscriber on whose premise a telephone is located and who may communicate over such channels in accordance with the terms of the tariff BASE RATE A schedule rate for any form of exchange service which does not include mileage charges BASE RATE AREA The developed sections which are a part of or contiguous to the community in which the exchange is located as set forth in the telephone utility s tariffs BUSINESS SERVICE Telephone service furnished to customers where the actual or obvious use is principally or substantially of a business professional or occupational nature CALL An attempted or completed commu
153. The feature can be assigned in both residential and business group applications Calls may be forwarded within the group within the toll free network or over the toll network When calls are forwarded over the toll network the charges for the connection from the forwarding line to the forward to line are applied to the forwarding line not the originating line Automatic Message Account AMA is a prerequisite for call forwarding over the toll network Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 4 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 12 Call Forwarding Variable Continued The system can be set up to allow activation of variable call forwarding by the subscriber in one of three ways a standard activation if the system is set up for standard activation call forwarding is automatically implemented upon dialing of the service prefix access code and forward to directory number This procedure automatically places the line in the call forwarding mode Acknowledgment of the call forwarding mode is returned to the user in the form of a confirmation code If the user stays on line for four seconds the forwarded to line is rung b BOC type activation if the syste
154. To provide access to a N11 number to end users in at amp t of Alabama or other independent company territory or a CLECs end user within the local calling area the N11 subscriber must make appropriate arrangements with the other independent company at amp t of Alabama or CLEC serving that territory C The Local Calling Area of the N11 subscriber will be the Basic Local Calling Area as defined in Section 2 of this tariff as facilities permit If local calling areas are merged and a N11 number exists in both areas the N11 subscriber who established the N11 Service first in time will be entitled to retain the N11 number in the merged calling area D This service is furnished subject to the availability of the N11 number E N11 can be delivered via regular exchange access lines by individual business lines F Limitations and use of service as stated in Section 8 General Rules and Regulations of this tariff apply G Directory Listings may be provided for N11 at rates and regulations as specified in Section 10 Directory Listings of this tariff Issue Date 10 25 11 Effective Date 11 25 11 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 39 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 6 N11 Dialing Service Continued 1 General Continued H Access to N11 is not available to the foll
155. USTOMER Reference to existing means customer as of the date of this tariff EXTENSION MILEAGE The charges made for the additional circuit required to furnish extension locations outside of the primary residential or business building where the primary line access service is located EXTENDED AREA SERVICE EAS A type of telephone switching and trunking arrangement which provides for unlimited calling between two or more telephone exchanges based on a usage sensitive structure and or a flat rate additive if applicable FACILITIES All property and means owned operated leased licensed used furnished or supplied for by or in connection with the rendition of telephone service FLAT RATE SERVICE Service furnished at a fixed monthly charge including extended area service where applicable which provides unlimited local calling FOREIGN ATTACHMENT Lines instruments appliances or apparatus not owned or furnished by the Company GRADE OF SERVICE The term used in describing exchange service with respect to the number of main telephones which may be connected to a central office line one party two party four party etc GROUND POTENTIAL RISE A hazardous voltage appearing on the power station grounding apparatus when certain failures occur in the power distribution system HARM Harm consists of hazards to personnel damage to company equipment and impairment of service to persons other than the user of the customer pr
156. a Inc Section 2 dba Cherokee Telephone Company 1 Revised Sheet 3 Cancels Original Sheet 3 2 BASIC LOCAL EXCHANGE SERVICE 2 5 Basic Local Exchange Rates Continued 2 5 1 Intrastate End User Charge The Intrastate End User Charge is 85 per line The Intrastate End User Charge is included in the Local Exchange Service Rates S2 6 D D Issue Date 9 21 10 Effective Date 10 21 10 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 4 S2 BASIC LOCAL EXCHANGE SERVICE S2 7 Local Directory Assistance Service A General 1 The Company furnishes a Directory Assistance service for the purpose of aiding customers in obtaining listing information 2 The charging application and rates set forth in B Application of Charges and C Rates and Charges following apply to customer request for Directory Assistance Service 3 Directory Assistance Service allows a subscriber to provide a name and get the telephone number ZIP Code and or directory address B Application of Charges 1 There will be a charge for all customer calls to Directory Assistance except as noted in paragraph 2 following 2 The charges following will be applicable to all subscribers except for residence customers who have applied for and received Company certification as being unable to use a tele
157. access line station or PBX trunk applicable in the serving exchange plus the regular authorized monthly charges for any exchange service facilities except stations and PBX trunks but including any applicable mileage charge used in furnishing the service by the local exchange plus Mileage charges route measurement of Company owned circuit used in connecting the local exchange central office with the serving exchange central office plus Any additional charges made by another telephone company or companies in furnishing the circuit Installation and service connection charges for furnishing Foreign Exchange Service shall be the authorized charges for individual line main station or PBX trunk applicable in the serving exchange plus the regularly service facilities except stations used in furnishing the service by the local exchange Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 60 Cancels Original Page 60 PRICE LIST SERVICE 22 Digital Centrex Service Issue Date 2 04 08 Effective Date 3 02 07 A centrex customer must have a minimum of two centrex lines The minimum charge period for services is twelve 12 months All exchange lines in a centrex group must have the same billing arrangement either flat rate or measured service Standard Features the monthly rate for a centrex line include the following standard features DTMF Signaling Direct Inward Dialing Direct Out
158. age includes Anonymous Call Rejection Call Forwarding Call Forwarding Busy Line Call Forwarding No Answer Call Screening Call Trace Call Transfer Call Waiting Caller ID Blocking Direct Connect Enhanced Caller ID Home Page Preferred Call Forwarding Priority Ringing Repeat Dialing Ring 3 Speed Calling Three Way Calling TouchTone and V Mail MOOD gt The rates specified herein for Home Advantage entitles a residence subscriber to unlimited calling to all exchange access lines within the subscriber s local calling area as defined on Page 1 of this Price List for the flat rate plan DSL 512K 128K Internet speed is best effort Customers must presubscribe to Cherokee Long Distance dba TEC Long Distance TEC for the 350 free minutes Minutes in excess of 350 minutes per month will be billed at nine cents 124 per minute for domestic calling United States and the applicable rates of TEC for calling outside of the United States Prices are posted on the TEC website at www TEC com Rates and Charges Monthly Non Recurring Home Advantage Plus Residential Flat Rate Access Line 99 95 7 Service charges specified on Page 21 of this Price List do not apply for a conversion of existing service to from Home Advantage service packages ALL MATERIAL ON THIS SHEET IS NEW Issue Date 3 06 08 Effective Date 3 06 08 TEC Cherokee Division Original Page 143 T PRICE LIST SERVICE 47 VALUE PACK SERVICES PACK
159. al interpositioned configuration is technically feasible and compatible with company provided services and equipment however if such a configuration is provided a The Company makes no representation as to the quality of transmission over an interpositioned configuration Maintenance responsibility for company provided equipment so connected is limited to assuring that the company provided equipment is functioning properly b When interpositioned connections are made it shall be the responsibility of the customer to ensure the continuing compatibility of the customer provided equipment with company provided services and equipment Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 27 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 9 Equipment to Equipment Connections Equipment to equipment connections as defined in definitions preceding will only be permitted with company provided host terminal equipment and communications system when 1 The supplier of the added equipment insures compliance of the combined host and added equipment including wiring with Part 68 of the FCC Rules and Regulations and provisions of this
160. al Page 96 PRICE LIST 41 General Rules and Regulations Continued B Use of Service Continued 5 Issue Date Termination of Service Continued a By the Company Continued 1 Continued e Continued 4 Application of network management controls to minimize or prevent a service effect on switching facilities due to a promotional calling event f Use of service or facilities for a call or calls anonymous or otherwise if in a manner reasonably to be expected to frighten abuse torment or harass another g Use of service or facilities of the Company to transmit a message or to locate a person or otherwise to give information without payment of the charge applicable for service h The obtaining or attempting to obtain or assisting another to obtain or to attempt to obtain long distance message telephone service by rearranging tampering with or making connection with any facilities of the Company or by any trick scheme false representation or false credit device or by or through any other fraudulent means or device whatsoever with intent to avoid payment in whole or in part of the regular charge for such service i Any other violation of the Company s regulations The Company reserves the right to cancel any contract for service with and to discontinue service to any person who uses or permits the use of obscene profane or grossly abusive language over or by means of the Company s fa
161. al exchange and interexchange networks PRIVATE RIGHT OF WAY A facility route granted to the Company on or over private property PUBLIC TELEPHONE An exchange station either attended or equipped with coin collecting device designed and placed for use by the public in general at locations chosen or accepted by the Company REGISTERED TERMINAL EQUIPMENT Terminal equipment which is registered in accordance with the rules and regulations in Part 68 Subpart C of FCC Docket 19528 RESIDENCE SERVICE Telephone service furnished to customers when the actual or obvious use is for domestic purposes RESTORATION CHARGE A charge applying to restore service following a temporary suspension of such service for nonpayment of charges ROTARY HUNTING Routes a call to an idle station line in a prearranged group when the called station line is busy a Terminal The hunt always starts with the called station line and ends with the last station line in the prearranged group completing the call to the first idle station line encountered Unless the first station line is called only a portion of the group is tested b Circular Hunting The hunt starts with the called station line and always proceeds in a prearranged order to test all lines in the group once completing the call to the first idle station line Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES
162. alent that is installed by the Telephone Company as part of the network access line ona customer s premises at a location determined by the Company which is accessible to the customer and consistent with FCC Registration regulations governing the location of the network interface device The network interface device is located on the customer s premises and serves as the point of connection for all premises services to the telecommunications network Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 129 Cancels Original Page 129 PRICE LIST SERVICE 42 Definitions Continued NETWORK TERMINATING WIRE B Wire installed for network service for a specific customer and used to connect the intrabuilding network cable or the outside plant distribution facilities to the Network Interface NEW SUBSCRIBER B Applicants having no basic monthly service or those subscribers changing service premises NONLISTED TELEPHONE B An exchange station which has the listing omitted from the telephone directory but listed in the directory assistance records NONPUBLISHED TELEPHONE B An exchange station which has the listing omitted from both the telephone directory and directory assistance records at the customer s request NON RECURRING CHARGE B Aone time charge associated with certain installations change or transfer of services either in lieu of or in addition to recurring monthly charges POINT OF DEMARCATION 8 The
163. ama Inc Section 1 dba Cherokee Telephone Company 1 Revised Sheet 1 Cancels Original Sheet 1 S1 RATE SUMMARY This schedule provides the summary of rates and charges and makes reference to the tariff schedules where more detailed information may be found Service Section Monthly Charge Central Office Work Charge 3 9 00 10 00 Custom Calling Services Anonymous Call Rejection 4 3 00 3 50 Automatic Wake up 4 1 50 Call Forwarding 4 2 50 4 00 I Call Forwarding Busy Line 4 4 00 4 50 Call Forwarding Busy Line Fixed 4 4 00 4 50 Call Forwarding Busy Line Incoming Only 4 4 00 4 50 Call Forwarding Don t Answer 4 4 00 4 50 Call Forwarding Don t Answer Fixed 4 4 00 4 50 Call Forwarding Don t Answer Incoming Only 4 4 00 4 50 Call Forwarding Fixed by Code 4 4 00 4 50 Call Forwarding Fixed by Ring Count 4 4 00 4 50 Call Forwarding Variable 4 4 00 4 50 Call Pickup 4 4 00 4 50 Call Return 4 1 80 Call Trace 4 4 00 5 00 Per successful trace 4 4 50 5 50 Call Transfer 4 2 00 Call Waiting 4 4 50 R Caller ID Basic 4 7 50 10 00 Caller ID Deluxe 4 7 50 10 00 Caller ID Enhanced With Call Waiting Deluxe 4 10 50 15 00 With Call Management 4 16 95 Calling Number Delivery Blocking Per Call 4 0 00 Permanent 4 4 00 4 50 Direct Connect 4 2 25 Distinctive Ringing 4 4 00 4 50 Per Call 4 75 Do Not Disturb 4 2 50 Home Pa
164. an affiliate of or is acquired by another N11 subscriber through merger acquisition or otherwise then the affiliated subscribers must surrender all but one N11 number within six 6 months of the merger or acquisition 10 N11 will not provide calling number information in real time to the N11 subscriber If the N11 subscriber needs this type of information the N11 subscriber must subscribe to a compatible Calling Number Identification service 11 Calls to a disconnected N11 number will be routed to intercept the announcement facilities for a maximum of sixty 60 days when the N11 provider is a Company subscriber The announcement provided may refer the caller to another telephone number B Service Requirements and Conditions 1 2 Issue Date All requests for N11 services must be submitted in writing to the Public Service Commission for assignment of the N11 number Once the Commission has issued an order assigning the N11 number within 30 calendar days of the number assignment the N11 subscriber must submit a request to the Company The Company will implement the N11 subscriber s request within a reasonable time given the complexity of the order If during or at the end of the provisioning period the N11 subscriber has failed to establish service or decides to discontinue service establishment the N11 number will be recalled and the number will be considered available for reassignment If the network has been prov
165. ancels Original Page 122 PRICE LIST SERVICE 41 General Rules and Requlations Continued 42 F Limitations and Use of Service Continued 5 Explosion Proof Equipment Continued e The subscriber shall indemnify and hold harmless and thereby release the Company from any and all legal or other expenses claims costs losses suits or judgements for damages or injuries to or deaths of persons or damages to or destruction of property arising in any way directly or indirectly by reason of any use by the subscriber of the equipment provided by the Company f The subscriber is required to furnish and maintain all explosion proof conduit and fittings for telephones and signals wiring and commercial power which may be required to operate signals Definitions For the purpose of this price list the terms and expressions listed below shall have the meanings set forth opposite them ACCESS LINE B A circuit directly connecting the central office switching equipment with the subscriber s termination point ACCESS LINE WORK CHARGE B The charge for work associated on the circuit between the serving central office up to and including the protector on the customer s premises or on an outside circuit between premises or between locations on the same premises ACCESSORIES 8 Devices which are mechanically attached to or used with the facilities furnished by the company and which are independent of and not electrically connected to the
166. and between stations and the toll facilities serving the exchange LOCAL MESSAGE A completed communication between customer s stations located within the same exchange area or local service area LOCAL SERVICE AREA The area within which telephone service is furnished customers under a specified schedule of exchange rates and without toll charges A local service area may include one or more exchange areas MAINTENANCE OF SERVICE CHARGE The charge for each visit by the Telephone Company to the premises of the customer or authorized user where the report results from the use of equipment provided by the customer or authorized user MESSAGE A completed telephone call regardless of length of call or time and distance involved MESSAGE RATE Local exchange service billed on a per message basis Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 9 9 1 S9 DEFINITIONS Definitions Continued MINIMUM CONTRACT PERIOD The minimum length of time for which a subscriber is obligated to pay for service facilities and equipment whether or not retained by the subscriber for such a minimum length of time MISCELLANEOUS COMMON CARRIERS Miscellaneous Common Carriers as defined in Part 21 of the Federal Communications Commission Rules are communicat
167. angements of customer provided terminal equipment connected at the customer s premises in accordance with any Telephone Company s price lists and that are considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such connections to the telecommunications network were made via telephone company provided connecting arrangements prior to July 1 1979 and such connecting arrangements are the same type of connecting arrangement connected to the telecommunications network as of October 17 1977 Registered Equipment The term Registered Equipment as used in this section denotes equipment which complies and has been approved within the Registration provisions of Part 68 of the FCC Rules and Regulations Equipment to Equipment Connection The term Equipment to Equipment Connection as used in this section denotes the connection of equipment which by itself is unregisterable for direct use with the telecommunication network but is registerable or usable with host terminal equipment or communications system which in turn may be registered in accordance with Part 68 of the FCC Rules and Regulations for direct connection to the telecommunications network TEC Cherokee Division T 1 Revised Page 90 Cancels Original Page 90 PRICE LIST SERVICE 39 Specialized Types of Equipment The Telephone Company will obtain when practical and install and maintain any specialized types of equipment not covered elsewhere in
168. any s tariff apply Directory listings may be provided for 711 at rates and regulations as specified in Section 10 Directory Listings in this tariff Access to 711 is not available to the following classes of service Hotel Motel Hospital Service toll call only 1 Service O 0O Credit Card Third Party Billing Collect Calls Inmate Service 101XXXX Cellular Type 2A In addition operator assisted calls to 711 will not be completed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 33 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 4 711 Dialing Code for Telephone Relay Service TRS Continued 1 General Continued H The TRS entity is restricted from selling or transferring the 711 dialing code to an unaffiliated entity either directly or indirectly l An affiliate of a TRS entity is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the TRS entity The term control including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by co
169. any warranty with respect to equipment provided by it for use in an explosive atmosphere The subscriber shall indemnify and hold the Company harmless from any and all loss claims demands suits or other action or any liability whatsoever whether suffered made instituted or asserted by the subscriber or by any other party or person for any personal injury to or death of any person or persons and for any loss damage or destruction of any property whether owned by the subscriber or others caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition location or use of said equipment so provided The Company may require such subscriber to sign an agreement for the furnishing of such equipment as a condition precedent to the furnishing of such equipment The subscriber shall furnish install and maintain sealed conduit with explosion proof fittings between this equipment and points outside the hazardous area where connection may be made with regular facilities of the Company The subscriber may be required to install and maintain this equipment within the hazardous area if in the opinion of the Company injury or damage to Company employees or property might result from installation or maintenance by the Company Effective Date 5 16 07 Issued By Lera Roark Title Vice President Docket No GENERAL SUBSCRIBER SERVICES TARIFF Nationa
170. ar Cancellation of the bundle prior to the one year timeframe will cause an early termination fee of 185 00 to apply Customers must subscribe to the Company s Long Distance Service as their long distance provider Per month customers are allowed an unlimited amount of incoming calls and 180 minutes of local outgoing calls which include calls to Emergency 911 services and the Local Business Office A charge of 0 05 per minute will apply to any usage over the allotted 180 minutes of local outgoing minutes per month Standard toll charges will apply to all long distance calls N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 10 25 11 Effective Date 11 25 11 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 47 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 7 SafetyNet Service Cont d N 3 Rates and Charges Per Month SafetyNet Service with 3 0 Mbps 512 Kbps high speed data 54 95 SafetyNet Service with Residential Security Service 34 95 SafetyNet Service with 3 0 Mbps 512 Kbps high speed data and Residential Security Service 74 95 An additional charge of 5 00 per month will be applied to upgrade high speed data service to 6 0 N Mbps 512 Kbps where available N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 10 25 11 Effective Date 11 25 11 Issued By Jame
171. aragraph 2 above exists the Company may suspend or disconnect such service until satisfactory arrangements have been made for the prior indebtedness 4 When an application for service and facilities or request for additions rearrangements relocations or modification of service and equipment are cancelled in whole or in part prior to completion of the work involved the applicant is required to reimburse the Company for all expenses incurred in handling the request before notice of cancellation is received Such charge however is not to exceed all charges which would apply if the work involved in complying with the request had been completed 5 When equipment has been ordered for the specific needs of a subscriber and the installation thereof is unduly delayed by or at the request of the subscriber appropriate charges apply for such equipment for the period of the delay Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 12 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued A Application for Service Continued 6 When a subscriber requests a change in location of all or a part of the facilities covered by his application for service or requests additions rearrangements or modifications of his existing servic
172. arding Don t Answer feature in order to forward a waiting call to another location All terms and conditions including rates for this feature are as described in this tariff This feature must be ordered separate from Enhanced Caller ID with Call Management Call disposition options provided with Enhanced Caller ID with Call Management include answer the waiting call placing the first party on hold answer the waiting call dropping the first party direct the waiting caller to hold via a recording forward the waiting call to another location e g voice mail conference the waiting call with the existing stable call and if desired subsequently drop either leg of the conferenced call Utilization of the full capabilities of Enhanced Caller ID with Call Management requires the use of an Analog Display Services Interface ASDI compatible telephone at the customer s premises The installation repair and the technical capability of the ADSI compatible CPE to function in conjunction with the features specified herein is the responsibility of the customer The Company assumes no liability and will be held harmless for any incompatibility between this equipment and the network features described herein Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Page 11 4 1 S4 MISCELLANEOUS SERVICE ARRANG
173. area as the subscriber s main telephone number The following monthly charge includes a bridge service channel charge and a bridging port charge Mileage charges do not apply to bridged extension service Bridged extension service will always be terminated at the same time as the main telephone number Monthly Non Recurring Charge Charge Bridge Service Channel Each Residential 19 71 ia Business 33 54 eh Key Service 40 54 pe PBX Service 40 54 S Does not include wiring beyond the demarcation point at the subscriber s location Applicable Service Connection Charges found in this price list will be used R Restricted to existing customer services in place as of 2 1 2007 Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 67 Cancels Original Page 67 PRICE LIST SERVICE 27 Cherokee Long Distance Service A General The subscriber accesses Cherokee Long Distance Service marketing as TEC by dialing a ten digit number of the called party over either a touchtone or rotary line Each call is timed to the next whole minute and is individually rated on the basis of duration B Rates and Charges A charge per call will apply for each call connected based on its duration said charge will be determined from the following rate schedule INTRASTATE B ALL DAYS ALL HOURS Miles Initial Minute Additional Minute All Miles 0 1200 0 1200 28 Payphone Access Line A General Payph
174. ark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 10 S3 SERVICE CONNECTION CHARGES 3 3 Application of Service Charges Continued B Application Continued 11 Minimum Service Charge for Willful Destruction of Telephone Lines or Equipment The Company undertakes to maintain and repair the facilities which it leases to customers The customer is assessed the actual cost of each apparatus equipment or lines destroyed due to malicious willful and negligent damage The customer may not nor permit others to rearrange disconnect or remove any equipment or wiring installed by the Company If facilities are rearranged disconnected or removed the Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized tampering When the Company is required to make a visit to the customer s premises for the purpose of correcting a trouble caused by willful destruction of the telephone lines or equipment the minimum service charge will apply if another specific service charge does not apply BUSINESS EACH VISIT 35 00 RESIDENCE EACH VISIT 35 00 Maintenance of Service Charge The customer shall be responsible for the payment of Company charges for visits by the Company to the customer s premises where a service difficulty or trouble report results from custome
175. ate 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 13 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued F Attested Equipment Connected Prior to July 1 1980 Until July 1 1980 customer provided headsets and non powered conferencing equipment which met the standards and procedures set forth by the Company for Attested Equipment may be connected at the customer s premises to the telecommunications network in accordance with paragraphs a through e following Such equipment may remain connected and be moved and reconnected in accordance therewith for the life of the equipment unless subsequently modified 1 The connection shall be made through an interface termination e g headset jack provided by the Company 2 The Identification Number issued by the Company to the manufacturer or supplier must appear on each unit of Attested Equipment utilized 3 Customers must notify the Company of their intention to connect Attested Equipment Such notification must include the Identification Number of the equipment and the location at which that equipment is to be used 4 Attested Equipment may not a be connected to a so
176. ation tax license tax permit fee franchise fee or other similar charge upon the Company and imposes the same by ordinance or otherwise such taxes fees or charges shall be billed to the subscribers receiving service within the territorial limits of such municipality Such billing shall allocate the tax fee or charge among subscribers uniformly on the basis of each subscriber s monthly charges for the types of service made subject to such tax fee or charge Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 110 SERVICE Cancels Original Page 110 PRICE LIST 41 General Rules and Requlations Continued D Establishment and Maintenance of Credit Continued 6 Cancellation for Cause The Company by written notice to the subscriber may immediately cancel the application for or discontinue service without incurring any liability for any of the following reasons a b Cc nonpayment of any regulated sum to the Company following five 5 days written notice a violation of failure to comply with any condition governing the furnishing of service or the Company is prohibited from furnishing service by the order of a court or other government authority having jurisdiction E Obligation and Liability of the Company 1 Issue Date Undertaking of the Company The Company does not undertake to transmit messages but offers the use of its facilities where available for com
177. ations apply a Custom Calling Services are provided subject to the availability of facilities Additionally the features described will only operate on calls originating and terminating within Custom Calling Service equipped offices Also feature screening lists can only contain telephone numbers of subscribers served out of Custom Calling Service equipped offices b Custom Calling Service is available to single party and multi line residence and business customers who have rotary dial or Touch tone service Caller ID on a flat rate basis is available to single exchange line non grouped residence and business customers Caller ID Multi line is available only for line side terminations equipped with hunting grouping arrangements and all lines in the Multi Line Hunt Group must be provisioned with the Caller ID Multi line feature c Appropriate service order charges apply except during Company selected periods of special promotions d This tariff sets forth rates for Custom Calling Service as described in D Rates and Charges following Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Page 20 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued C Regulations and Limitations of Service Continued 1 Continued e Issue
178. ature Service B Business A General SIP Session Initiation Protocol is an array of network gear including IP phones IP PBXs servers and media getaways SIP is the Application Layer protocol for the establishment modification and termination of conferencing and telephony sessions over an IP network SIP provides much faster and scalable services to meet the customer s specific needs B Package Definitions Individual Features Class Features 1 Call Waiting 4 50 2 Call Forwarding 4 00 3 Call Return 5 50 4 V Mail Plus Package per mailbox 4 95 5 Call Forwarding Busy 3 00 6 Call Forwarding Don t Answer 3 50 7 Personal Ringing Ring 3 4 00 8 Three way Calling 3 50 9 Call Transfer 3 50 10 Speed Calling 30 Code 4 50 C Bundled SIP Feature Package and Caller ID Enhanced are only available with a Hosted SIP Platform bundle provided by the unregulated Company The Bundled SIP Feature Services Package includes all features in B above 1 Bundled SIP Feature Services Package 4 00 2 Caller ID Enhanced per call path 10 00 added to above SIP bundle ALL MATERIAL ON THIS SHEET IS NEW Issue Date 9 22 11 Effective Date 9 22 11 TEC Cherokee Division Original Page 151 PRICE LIST SERVICE 51 Conference on Demand N A General Conference on Demand service is a special telephone facility by which three or more people using conventional or cellular phones can be linked up to speak to one another It offer
179. bama Public Service Commission effective January 1 1995 Docket U 3089 The facilities used to provide such basic local telephone service area are also used in the furnishing of toll telephone services at rates applicable for such services Alphabetical Listing of Exchanges Barton Cherokee Margerum Exchanges in Local Calling Area Barton Cherokee and Margerum Cherokee Barton and Margerum Margerum Barton and Cherokee Local Calling Areas Exchange Barton Cherokee Margerum Basic Local Exchange Rates 1 Business 2 or more lines Key Multi Exchange Name 1 Pty Line Line Trunk Barton 38 01 38 01 38 01 38 01 I Cherokee 38 01 38 01 38 01 38 01 I Margerum 38 01 38 01 38 01 38 01 I 2 Residence Key Multi Exchange Name Line Line Trunk Barton 38 01 38 01 38 01 I Cherokee 38 01 38 01 38 01 I Margerum 38 01 38 01 38 01 I TEC Cherokee Division Exchanges only See Company s General Subscriber Services tariff for rates applicable to first business line See Company s General Subscriber Services tariff for rates applicable to one party residence lines Issue Date 05 01 13 Effective Date 05 01 13 TEC Cherokee Division 2 Revised Page 2 SERVICE Cancels 1 Revised Page 2 PRICE LIST 2 Alabama LATA Wide Calling Plan A C General The Alabama LATA Wide Calling Plan is an optional ten digit calling plan that provides one way voice calling for customers in
180. be connected at the premises of the customer to Cellular Interconnection Service b The customer by use of its own derivation equipment may create digital bit streams from a Cellular Interconnection Service and such equipment may be connected for transmission of such bit streams when connected through a customer provided CSU TE c The undertaking of the Company is to furnish Cellular Interconnection Service as ordered The customer is required to provide the CSU TE as specified in b following 2 Connection of Channel Service Units A Channel Service Unit CSU or appropriate Termination Equipment TE must be provided by the customer to connect a Company provided digital facility In accordance with Part 68 of the FCC s Rules and Regulations new grandfathered CSU TEs may be connected moved and reconnected until June 30 1987 After this date only registered and previously connected grandfathered CSU TEs may be connected to Company provided digital facilities Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 42 SERVICE Cancels Original Page 42 PRICE LIST 16 Cellular Interconnection Service Continued B Regulations Continued 4 5 Connections Continued d Connection of Customer Provided Terminal Equipment Customer Provided Derivation Equipment and Customer Provided Communications Systems Continued 2 Connection of Channel Service Units Continued
181. ber s continued eligibility to receive Lifeline service on an annual basis by requiring the subscriber to sign a certification to his her present qualifications for Lifeline service Upon a determination of ineligibility the credit will be discontinued on the bill if the customer fails to provide proof of eligibility within thirty 80 days following written notification to the customer If the Company receives notification from the program administrator that the subscriber is receiving Lifeline service from another telecommunications carrier or that more than one member of a subscriber s household is receiving Lifeline service the subscriber will be de enrolled from Lifeline Assistance without notice within five 5 business days following the Company s receipt of that notice The Company will process all applications and apply the appropriate credit on the customer s monthly bill A secondary service charge is not applicable for existing customers who subscribe to Lifeline Assistance As a participant in Lifeline Assistance customers are eligible to receive Toll Limitation Service This service will only be provided at T the customer s request Local service deposit requirements will be waived for customers who voluntarily receive Toll Limitation Service Effective Date 8 01 12 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2
182. bility of the Company for damages arising out of mistakes omissions interruptions delays or errors or defects in transmission occurring in the course of furnishing service and not caused by negligence of the subscriber shall in no event exceed an amount equivalent to the proportionate charge to the subscriber for the period of service during which such mistakes omissions interruptions delays or errors or defects in transmission occurs after notice to the Company by the subscriber The applicable terms rates and conditions specified in this price list together with the Company s customer service agreement and or service order constitute the only agreement between the parities with respect to the service s to which the Customer has subscribed Statements whether written or oral may have been made about the service s specified in this price list Such statements however do not constitute warranties shall not be relied upon by the Customer and are not part of the parties relationship All prior agreements proposals representations or understandings concerning the service s are also deemed superseded upon the Customer s subscription The applicable price list sections together with the Company s customer service agreement and or service order constitute the complete and exclusive expression of the parties relationship These price list provisions may only be modified by 1 a subsequent price list filing or 2 written agreeme
183. billing for up to thirty six 36 months from the date an objection is filed by the customer Any undercharge in subscriber billing as a result of the utility s error shall not be backbilled in excess of thirty six 36 months No backbilling shall be allowed without immediate written notification by the utility except toll to the subscriber at the time of discovery by the utility including notice that the subscriber shall be given the option of repayment of amounts due in monthly installments equal to the period of said underbilling The subscriber shall pay monthly in advance or on demand all charges for service and equipment and shall pay on demand all charges for long distance service and billed local usage Basic monthly charges are billed in advance Toll charges for long distance services and additional charges for local usage are billed in arrears The subscriber is responsible for payment of all charges for services furnished the subscriber including charges for services originated or charges accepted at the subscriber s station The customer is responsible for payment of all charges for services furnished to the customer or its joint or authorized users This responsibility is not changed by the virtue of any use misuse or abuse of the customer s service or customer provided systems equipment facilities or services interconnected to the customer s service which use misuse or abuse may be occasioned by third parties including wit
184. ble effort and notice Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 16 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued A General Description 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Bill Processing Service is the preparation of bills for message billed service and bulk billed service mailing of statements of the amounts due for service received from the Customer and the collection of deposits and monies due from the end users Bill Processing Service includes message billed when necessary and bulk billed account establishment posting of rated messages and rate elements rendering of bills collection of deposits inquiry receiving payments maintenance of accounts treatment of accounts and message investigation when ordered by the Customer Bulk billed service is a billing service for an end user account with a WATS Access Line or WATS type service access line where individual Customer messages are not posted to the account and are not listed on the bill rendered to the end user A bulk billed billing item is one unit of billable charges of the Customer s bulk billed service offerings
185. call When the customer picks up the telephone the call will automatically be placed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 6 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services B Definitions of Feature Offerings Continued 16 Call Trace Call Trace enables the customer to initiate an automatic trace of the last call received Upon activation by the customer the network automatically sends a message to the Company s security department indicating the calling number the time the trace was activated and in some locations the time the offending call was received The customer using this feature would be required to contact the Telephone Company Business Office for further action Call Trace information will only be released to the appropriate law enforcement agency The customer must sign an authorization at the proper law enforcement agency for the release of information by the Company to the law enforcement agency Only calls from within Custom Calling Service equipped offices are traceable using Call Trace This feature will not work if the incoming call is from a telephone number in a multiline hunt group unless the telephone number is the main telephone number in the hunt group or is Telephone Number identified In
186. calls as determined by the Company but in all cases subject to a minimum of two lines required at any point in the 911 network including the 911 exchange lines terminated at the PSAP d That the customer will subscribe for additional local exchange service at the PSAP location for administration purposes for placing of outgoing calls and for receiving other emergency calls including any which may be relayed by at amp t of Alabama operators Basic 911 1 Definition of Service A Basic 911 B911 system includes the Company provision of the 911 code or the opening of this code to the exchange network in those central offices that fall within the boundaries of the municipalities or other governmental bodies township county etc that subscribe for B911 service The other components of a B911 system include the station equipment at the PSAP which is provided at existing tariff rates Key telephone Call Directors etc and the one way incoming 911 Exchange Lines 2 Features Issue Date The following are standard features a FORCED DISCONNECT Permits the PSAP attendant to release a connection even though the 911 calling party has not hung up thereby preventing intentional jamming of the 911 exchange lines b IDLE TONE APPLICATION Allows the PSAP attendant to distinguish between calls that have been abandoned before they were answered and calls where the calling party is unable to speak for some reason If the caller abandoned th
187. ce billing and collection processing bulk billed service charge applies each month that one or more bulk billed charges or unpaid balances of Customer charges are billed to an end user When both interstate and state Customer bulk billed charges are billed by the Telephone Company to the end user on the same bill for the Customer the invoice billing and collection processing bulk billed service charge times 0 5 applies each month The end user account activity charge applies whenever an end user account is established or changed pursuant to a Customer order or whenever a nonrecurring or recurring Customer rate element is added or changed in the account An end user account is a record for message billed service or a bulk billed service which has a unique name and address and billing identification number assigned by the Telephone Company to which a bill is rendered Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 Section 12 Original Sheet 37 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Bill Processing Service Continued F Rate Regulations Continued 5 Continued a The end user account activity charge applies whenever the Customer furnishes to the Tele
188. ce by the Telephone Company of a Special Order for Recording and Message Processing Service from an Customer the Telephone Company will determine the period of time to implement such service on an individual order basis If the Telephone Company must develop the Customer s schedule of rates into a rating program program development charges as set forth in paragraph A 1 7 F following apply Changes in the rate levels of Customer charges will normally be implemented within 30 days after receipt of a Special Order from the Customer requesting such changes Such changes will require modifications of the rating program Program development charges will be as set forth in paragraph A 1 7 F following Where the Telephone Company has rated customer messages which are to be billed to an end user by another Exchange Telephone Company the Telephone Company will enter the customer messages on files When the Customer has so arranged with an involved Exchange Telephone Company the Telephone Company will deliver the rated message details to the other Exchange Telephone Company or Customer for billing to end users in its operating territories via first class U S Mail Service Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 7 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued
189. ceeds normally If the subscriber does not begin dialing during the predesignated period of time the call is automatically routed to the pre assigned number Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 13 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 26 Distinctive Ringing Distinctive provides a distinctive ringing pattern to the subscribing customer for up to six specific telephone numbers The customer creates a screening list up to six telephone numbers through an interactive dialing sequence When a call is received from one of the predetermined telephone numbers the customer is alerted with a distinctive ringing pattern short long short Calls from telephone numbers not included on the screening list will produce a normal ring If the customer also subscribes to Call Waiting and a call is received from a telephone number on the Distinctive Ringing screening list while the line is in use the Call Waiting tone will also be distinctive When a telephone number on the Distinctive Ringing screening list also appears on the Preferred Call Forwarding list the Preferred Call Forwarding will take precedence Likewise when the same number is shown on the Call Scree
190. change from rotary dial service to Tel touch tone dialing the appropriate service ordering charge will apply The central office line connection charge does not apply Transfers of responsibility or change of name involving a change of responsibility should be handled in accordance with provisions of Rules and Regulations Transfer of Service Between Subscribers If the change does not require central office line connection work or premises work a service ordering charge without premises visit is applicable If the change does involve central office line connection work and or premises work or number change the charge for each element of the Service Charge will apply as appropriate Billable work performed by Company employees located at an on premises work station is subject to the Premises Work Charge plus subsequent increments as appropriate and a Service Order Work Charge with Visit B Application 1 The Service Order Work Charge With Visit means the charge that applies per customer request for work performed by the Company in connection with the receiving recording and processing of the customer request for service to be completed at one time and a visit to the customer s premises is required to complete the requested work Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telep
191. ched by this Company s facilities Neither this Company nor any connecting carrier participating in a service shall be liable for any act or omission of any other Company or companies furnishing a portion of such service Cordless Telephones When cordless telephones are used with the Telephone Company facilities whether company provided or customer provided the subscriber shall be responsible for the payment of all tolls made from the subscriber s telephone number The subscriber has exclusive control over the cordless telephone base and cordless telephones are of the type that other cordless phones with the same frequency can access the same base station therefore the Company will not allow toll denial where these type instruments are used The subscriber indemnifies the Company against and holds the Company harmless from any and all losses claims demands causes of action damages costs or inability in law or in equity or every kind and nature whatsoever including without limiting the generality of the foregoing losses claims demands causes of action damages costs or liability for libel slander fraudulent or misleading advertising invasion of the right of privacy or infringement of copyright or patent arising directly or indirectly from any act of omission of the customer or calling party while using or attempting to use facilities furnished by the Company or arising from combining with or using in connection with facilities
192. cified in the Company s Price List apply Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 10 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued D Grandfathered Connections of Terminal Equipment 1 Data Terminal Equipment Subject to the provisions of paragraph A 1 preceding customer provided data terminal equipment including telephotograph equipment may be connected at the customer s premises to the telecommunications network through a network control signaling unit and a data access arrangement provided by the Company in accordance with the following The Customer shall furnish the equipment which performs the functions of a conditioning the data signals generated by the customer provided terminal equipment to signals suitable for transmission by means of Company services and b conditioning signals transmitted by means of Company services to data signals suitable for reception by customer provided equipment 2 The customer provided data terminal equipment must comply with the minimum protection criteria specified in this section 3 Where data access arrangements is furnished in connection with
193. cilities and who after reasonable notice fails neglects or refuses to cease and refrain from such practice or to prevent the same and to remove its property from the premises of such person b At the Customer s request 1 2 04 08 Contracts for service may be terminated prior to the expiration of the contract period provided advance notice is given to the Company and upon agreement to pay all charges due for the service furnished plus any termination charges which might be applicable Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 97 SERVICE Cancels Original Page 97 PRICE LIST 41 General Rules and Regulations Continued B Use of Service Continued 5 6 Issue Date Termination of Service Continued b Atthe Customer s request Continued 2 Where a contract for service with a one month minimum period is cancelled before establishment of the service is completed a charge not to exceed the service charge specified is applied if all or a portion of the facilities have been installed 3 No minimum or termination charge will apply unless otherwise stated specifically in this price list where a new subscriber takes over the service of the former subscriber provided the service is to be furnished at the same location without interruption and that the new subscriber assumes all unpaid charges on the original contract Minimum and termination charges will apply for any service furn
194. conditions that there will be no abuse or fraudulent use of the service The Company may refuse to furnish or may deny telephone service to any person firm or corporation who over the facilities furnished by the Company abuses or fraudulently uses the service or b Upon the use of a service in such manner that in the opinion of the Company constitutes abuse or fraud or may tend to injuriously affect the efficiency of the Company s plant property or service c Abuse or fraudulent use of service includes 1 the use of service or facilities of the Company to transmit a message or to locate a person or otherwise to give or obtain information without payment of the charge applicable for service 2 rearrangement of tampering with or connection of equipment to the facilities of the Company to obtain to attempt to obtain or to assist others to obtain service without payment in total or in part of regular charges for the service 3 false representation scheme trick or device whatsoever intended to avoid payment in total or in part of regular charges for the service 4 the use of service or facilities of the Company for a call or calls anonymous or otherwise if in a manner reasonably to be expected to frighten abuse torment or harass another Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 93 SERVICE Cancel Original Page 93 PRICE LIST 41 General Rules and Regulations C
195. connected to the central office switching equipment LINE ACCESS CHARGE The charge for main station excluding instrument charges together with the right to originate and receive a specified or an unlimited number of local messages at charges in accordance with the provisions of this tariff LINK UP ALABAMA Link Up Alabama provides subsidized assistance qualifying low income households by providing a credit to the installation and connection charges applicable to the provisioning of residence service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 8 9 1 S9 DEFINITIONS Definitions Continued LOCAL ACCESS AND TRANSPORT AREA LATA Geographic area established for the purpose of defining the territory within which an Operating Company may offer its telecommunications services LOCAL CHANNEL That portion of a channel which connects a station to an interexchanging channel or a channel connecting two or more stations within an exchange area LOCAL EXCHANGE SERVICE A type of localized calling whereby a subscriber can complete calls from his station to other stations within a specified area without the payment of long distance charges It includes the use of exchange facilities required to establish connections between stations within the exchange
196. count Retroactive billing adjustments will not be made for a period exceeding three years For billing purposes each month is presumed to have thirty days Telephone Numbers a The subscriber has no property right to the telephone number nor any right to continuance of service through any particular central office b The Company reserves the right to change the subscriber s telephone number or the central office associated with such number or both as may be required for the proper conduct of its business Alterations The subscriber agrees to notify the Company promptly whenever alterations or new construction on premises owned or leased by him necessitate changes in the Company s wiring or equipment and the subscriber agrees to pay the Company s current charges for such changes 2 04 08 Effective Date 3 02 07 TEC Cherokee Division SERVICE 41 General Rules and Regulations Continued C Establishment and Furnishing of Service Continued Issue Date 8 a b 8 12 09 2 Revised Page 104 Cancels 1 Revised Page 104 PRICE LIST Special Construction Line Extension Charges 1 An amount equal to the average investment of entrance and distribution facilities may be furnished by the Company provided the facilities are of the standard type normally furnished for the class and grade of service desired A Termination Agreement will be required by the Company when construction is required The
197. ction 12 Original Sheet 24 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Bill Processing Service Continued B Undertaking of the Telephone Company Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 8 11 Continued in paragraph G 1 following apply to rated customer messages that are delivered to the Customer When the Customer message details are data transmitted to the location designated by the Customer the data transmission charges will be determined as set forth in paragraph A 1 7 E preceding Program development charges as set forth in paragraph G 9 following apply for the hours required to design develop test and maintain the necessary programs The Telephone Company will not provide any information related to Bill Processing Service accounts under this section of the tariff Bill Processing Services information may be obtained as set forth in B 4 following The Telephone Company will provide message billed Bill Processing Service with inquiry and bulk billed Bill Processing Service with inquiry on an ICB Rated customer messages input to Bill Processing Service which the Telephone Company cannot bill for any reason will be reviewed by the Telephone company s message investigation groups Upon completion of the review the billable messages will be posted to the Customer s end users
198. ctions of Certain Facilities of Power Pipe Line and Railroad Companies Except as otherwise provided following telephone facilities of an electric power company an oil oil products or natural gas pipe line company or a railroad company provided primarily to communicate with points located along a right of way including premises of such company anywhere in cities towns or villages along the right of way owned or controlled by such Company may in lieu of the provisions provided elsewhere in this section of the tariff be connected with the telecommunications network for the following purposes Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 7 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems Continued D Connection With Certain Customer Provided Facilities Continued 3 Connections of Certain Facilities of Power Pipe Line and Railroad Companies Continued a in cases of emergency involving safety of life or property b in cases of calls originated by railroad employees under circumstances indicating need for prompt action to secure or maintain the safety continuity or reliability of railroad service to the public and related to t
199. ctive Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 6 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems Continued D Connection With Certain Customer Provided Facilities Continued 1 General Continued a The United States Government Continued 3 United States Forest Service Telephone facilities owned and maintained by the United States Forest Service in areas in or adjacent to national forests and operated and administered by the forest service may be connected with exchange and toll facilities of the Company 2 Powder manufacturing plants state and federal prisons and other locations of an inaccessible or hazardous nature or where National security is involved Telephone circuits owned and maintained by a customer located on his property in inaccessible or hazardous locations such as powder manufacturing plants state and federal prisons etc or where National security is involved will be connected to a local or toll central office line to form a through connection only through manual switching equipment or an attendant s position or dial PABX equipment Such equipment or position may be located at either or both ends of the customer s circuit 3 Conne
200. d 911 is available in CTC s Local Network Area in the form of Automatic Number Identification and Class Screening ANI CS CTC will provide its exchange public the ability to access their Enhanced 911 Service Area by Class Screening CTC will also provide Automatic Location Identification Data Base Maintenance ANI will be routed to at amp t of Alabama ATT for forwarding to the subscribing customer s predetermined Public Safety Answering Point PSAP E Rates and Charges 1 The calling party is not charged for calls placed to the 911 number 2 Rates and charges are priced in regards to main and equivalent main stations rounded upwards to the next nearest 1 000 This count is based upon the maximum number of the stated main stations in service during Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Sheet 5 S7 EMERGENCY SERVICE 7 1 Enhanced Universal Emergency Number Service E911 Continued E Rates and Charges Continued 2 Continued the most current twelve month period at the time service is established This count will be adjusted annually to update customer billing with the applicable twelve month period being the twelve months ending with calendar year Rate Per 1000 main stations served Nonrecurring Monthly Charge Rate Automatic Numb
201. d Communications Systems 83 Custom Calling Services 22 Customer Premises Inside Wire 81 D Definitions 122 Digital Centrex Service 60 Direct Connections and Connections Through Connecting Arrangements Provided by the Company 74 Direct In Dialing Service 32 Directory Listings 28 Dual Party Relay Service 6 Issue Date 9 22 11 Effective Date 9 22 11 TEC Cherokee Division PRICE LIST Subject Index SERVICE E Equipment to Equipment Connections F Foreign Exchange Service Gs General Rules and Regulations H Home Advantage Packages dje Interconnection with Communications Equipment and Systems Provided by the Customer Interpositioning of Customer Provided Terminal Equipment and Communications Systems IntraLATA Private Line Service DS1 Service Lifeline Program N11 Dialing Service Issue Date 08 01 12 Subject Index 2 Revised Page 2 Cancels 1 Revised Page 2 87 58 92 140 88 86 53 Effective Date 08 01 12 TEC Cherokee Division Subject Index 4 Revised Page 3 Cancels 3 Revised Page 3 PRICE LIST Subject Index SERVICE Page O Operator Services 14 P Payphone Access Line 67 Premises Wiring Associated With Registered Communications Systems 70 Private Branch Distribution Systems 61 Q R S SafetyNet Service 152 Selective Toll Restriction Services 34 Service Connection Charges 21 SIP Feature Service Business 150 Special Assemblies of Equipment 91 Spec
202. d Residence customers except as limited in Limitations of Service following c Individual message detail is not included as a part of this service d The service is available only where billing and network capability exists e Customers may request blocking of DACC calls originating from their telephone lines by contacting the local Company business office f The service is not subject to concessions Limitations of Service The service is not available for the following classes of service call categories a UniServ DA number requests b Any Special Line Class Codes c 976 DA number requests d Alternately Billed Calls e g Collect Calling Card or Billed to Third Number e Any PBX type customer who requires real time notification of charges i e HOBIC Calls from tandems where the end user cannot be identified g Calls from Payphone Service Provider Telephones 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 20 SERVICE Cancels Original Page 20 PRICE LIST 7 Operator Services Continued E Directory Assistance Call Completion Service Continued 3 Issue Date Application of Charges a The charges specified in Rates and Charges following will be applicable to all subscribers b Chargeable Calls for charging purposes a DACC completed call is as defined in Definitions in this price list Rates and Charges a Service Charges Rate 1 Directory Assistance Ca
203. d by the telephone company under this Tariff The location of this point is at the Network Interface Device which is located outside at a point determined by the Company which is accessible to the Customer PREMISES The building portion or portions of a building on continuous property used and or occupied at one time by the customer in the conduct of his business or as a residence Where floor space adjoining buildings is made continuous at one or more floor levels all floor space in both buildings is considered the same premises insofar as the customer who uses and occupies such continuous floor space is concerned the two buildings otherwise being considered as separate buildings PREMISES WIRE All wiring within the same building or between buildings on the same continuous property of a customer and located on the customer s side of the network interface In the absence of a network interface all wiring on the customer s side of the first point of connection at a customer s premise Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 11 9 1 S9 DEFINITIONS Definitions Continued PRIVATE LINE A circuit provided to furnish communication between two or more instrumentalities directly connected to it Such instrumentalities do not have access to the gener
204. d in replacement of directories destroyed defaced or mutilated while in the possession of the subscriber Directories regularly furnished to subscribers shall remain the property of the Company No binder holder or auxiliary cover except as provided or authorized by the Company shall be used in conjunction with any directory furnished by the Company Misuse of Directory Assistance Service The Company may limit or refuse the use of Directory Assistance to obtain a subscriber s listed name address or telephone number for any purpose other than to facilitate the making of a telephone call Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 119 SERVICE Cancels Original Page 119 PRICE LIST 41 General Rules and Requlations Continued F Limitations and Use of Service 1 Network Facilities for Use With Automatic Dialing and Announcing Devices a Subscribers who wish to use automatic dialing and announcing devices for solicitation purposes must do so pursuant to the following terms and conditions Issue Date 2 04 08 No numbers will be called in sequential fashion Sequentially placed calls refer to those calls automatically dialed by successively increasing or decreasing integers or similar methods Where facilities permit the equipment shall be so programmed or utilized in such a manner as to automatically disconnect a called party s line not later than ten seconds after the cal
205. d local calls are not affected by this feature When a toll call is attempted on the subscriber s line prior to dialing the access code and PIN the call completion will be denied The subscribers line is automatically returned to the toll restricted state each time the subscriber goes on hook When the Toll Code Restriction feature is initiated hookflash will initiate other assigned features such as Three Way Calling etc 40 Privacy Control a General The Privacy Control feature is used to inform callers that the subscriber does not want to receive telemarketing calls The subscriber can activate or deactivate the Privacy Control feature When the feature is active all incoming calls are routed to a recorded announcement stating You have called a number which does not accept calls from telemarketers All other callers may press 1 if they wish to complete the call f the calling party enters 1 the call gets normal treatment If the calling party enters any digit other than 1 or does not enter any digit timeout the calling party receives a busy tone If the subscriber has Caller ID and Enhanced Privacy Control the recorded announcement will be omitted as long as the calling number is not marked private unavailable unknown or blocked If the subscriber does not have Caller ID every incoming call will be routed to the recorded announcement Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket N
206. d party has answered A message ends when disconnect supervision is received by Telephone Company recording equipment from either the premise of the ordering Customer or the Customer s end user premises from which the call originated Chargeable customer messages includes both originating customer messages and customer messages chargeable to Customer s end users For Feature Group A Switched Access Service the term customer message used herein denotes a completed call over an intrastate Feature Group A Switched Access Service A completed call includes both completed calls originated to and terminated from a Feature Group A Switched Access Service A customer message begins in the originating direction when the off hook supervision provided by the premise of the ordering Customer is received by the Telephone Company recording equipment A customer message begins in the terminating direction when answer supervision is received by Telephone Company recording equipment indicating the called party has answered A customer message ends in the originating direction when disconnect supervision is received by Telephone Company recording equipment from the premise of the ordering Customer A customer message ends in the terminating direction when disconnect supervision is received by Telephone Company recording equipment from either the premise of the ordering Customer or the called party Chargeable customer messages includes both originating customer messa
207. d unless all charges due under the current account have been paid and then only when in the judgement of the Company a change in the telephone number is not required 12 Cancellation of Application for Service a Where the subscriber cancels an application for service prior to the start of installation of service or prior to the start of special construction and no costs have been incurred by the Company no charge applies b Where installation of service has been started prior to the cancellation a cancellation charge equal to the costs incurred by the Company shall apply but in no case shall such charge exceed the charge for the minimum period of the service ordered plus any costs incurred by the Company c Where special construction has been started prior to the cancellation a charge equal to the costs incurred in the special construction less net salvage applies In determining the charge cancelled service is treated as discontinued as of the date on which it was to have been placed in service however the minimum service period charge will apply d Installation or special construction for a subscriber is considered to have started when the Company incurs any expense in connection therewith or in preparation therefore which would not otherwise have been incurred D Establishment and Maintenance of Credit 1 Establishment of Credit a The Company is not obligated to establish furnish or continue to furnish service to any
208. dba Cherokee Telephone Company 2 Revised Sheet 11 Cancels 1 Revised Sheet 11 S2 BASIC LOCAL EXCHANGE SERVICE 2 9 Low Income Assistance Program Continued A Lifeline Assistance Continued 2 Regulations Continued M1 i Participants in Lifeline Assistance shall not be disconnected from T M2 Local Service for non payment of toll charges In addition the Company will not deny re establishment of local service to customers who are eligible for Lifeline Assistance and have previously been disconnected for non payment of toll charges Lifeline subscribers who have previously unpaid toll charges or are relying on someone in their household to establish eligibility for Lifeline who has previously unpaid toll charges will be required to subscribe to toll blocking by the Company Lifeline Assistance will not be connected if an outstanding balance is owed by the customer for local service j Partial payments that are received from Lifeline customers will first T be applied to local service charges and then to any outstanding toll charges k One low income credit is available per household and is applicable T to the primary residential connection only A Lifeline customer may subscribe to any local service offering T available to other residential customers m The PIC charge will not be billed to Lifeline customers who T subscribe to toll blocking and do not presubscribe to a long distance carrier M2 n Lifeline
209. dditional invoice billing and collection processing message billed service per bill rendered above the capacity ordered 7 Invoice billing and collection processing bulk billed service in which a charge associated with a bulk billed service is billed per bill rendered for an end user account each Effective Date Docket No Section 12 Original Sheet 40 Rate 0 82 0 82 0 82 5 16 07 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 41 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued G Rates and Charges Continued Rate 8 End user account activity per end user account established or changed or per recurring and nonrecurring rate element established or changed each 10 41 9 Program Development Basic per hour 57 74 applicable to work performed within the Telephone Company s normal work schedule and using the normal work force Premium per hour 80 07 applicable to work performed outside the Telephone Company s normal work schedule and or which requires additions to the work force 10 Special Order Charge 24 85 2 Customer s Accounts Receivable When mutually agreeable to the Telephone Company and the Customer the Telephone Company will purchase the Customer s accounts r
210. de available to the Customer and make it available again for the Customer Charges will be based on ICB for all such detail provided Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 8 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 3 Liability of the Telephone Company The Telephone Company s liability for Recording and Message Processing Service is as follows A Issue Date 5 15 07 Issued By Lera Roark Title Vice President If Customer message detail is not available because of the Telephone Company lost or damaged data files or incurred recording system outages the Telephone Company will estimate the volume of lost customer messages and associated revenue based on previously known values This estimated customer message volume will be included along with the customer message detail provided to the Customer and or provided for Message Processing Service In such events the extent of the Telephone Company s liability for damages shall be limited to the granting of a corresponding credit adjustment to the Customer amounts due to account for the unbillable revenue When the Telephone Company is notified that due to error or omission incomplete data has been provided to a Customer the Telephone Compan
211. dence customers who have applied for and received Company certification as being unable to use a telephone directory due to a visual or physical disability which can be confirmed by a physician appropriate group or agency Written confirmation must be provided to the Company for this exemption to apply Application procedures may be obtained by calling the local business office This exemption is applicable exclusively to calls made by the disabled individual from their line or in the case of a business employing disabled person s from the line assigned to that disabled individual s Usage will be monitored by the Company and is subject to review and investigation Certification will be verified periodically Confirmed inappropriate use of the exemption could result in its removal Surcharges as specified in Rates and Charges following will be applicable to all calls to Directory Assistance Service handled by the operator AO A provided that the AO operator is not the only source for Local Directory Assistance or dialed by the customer AO 3 Rates and Charges a Directory Assistance service request of a listing Maximum of two requests per call Rate 1 Within the Company s local calling or LATA NPA serving area for the originating Line PER Call 1 25 2 Outside the Company s local calling and LATA NPA serving areas for the originating linee PER Call 1 25 Directory Assistance service to Payphone Service Provide
212. der Part 68 of the FCC Rules and Regulations because such connections to the telecommunications network are made via telephone company provided connecting arrangements prior to January 1 1980 and such connecting arrangements are of a type of connecting arrangement connected to the telecommunications network as of June 1 1978 Grandfathered Terminal Equipment The term Grandfathered Terminal Equipment as used in this section denotes customer provided terminal equipment including protective circuitry if any connected at the customer s premises in accordance with the Telephone Company s price lists and that is considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such terminal equipment was connected to the telecommunication network prior to July 1 1979 and is of type of terminal equipment which was directly connected i e without telephone company provided connecting arrangements to the telecommunications network as of October 17 1977 TEC Cherokee Division T 1 Revised Page 89 Cancels Original Page 89 PRICE LIST SERVICE 38 Interconnection with Communications Equipment and Systems Provided by the Customer Continued A Issue Date 2 04 08 Effective Date 3 02 07 Definitions Continued Grandfathered Connections of Terminal Equipment The term Grandfathered Connections of Terminal Equipment as used in this section denotes connections via telephone company provided connecting arr
213. dical practitioner provided the subscriber does not maintain an office in the residence In the residence of a Christian Science practitioner nurse or midwife or in the office of any of this group of persons provided the office is located in the subscriber s residence and is not part of an office building In any of such cases the listing may indicate the subscriber s profession but only in connection with an individual name If listings of firms or partnerships etc or additional listings of persons not residing in the same household are desired business rates apply c Where the place of business and residence of a subscriber are in the same premises and no telephone is installed in the place of business the business rate shall be charged for the telephone installed in the residence d Changes from business service to residence service are made only in the event of change in the subscriber s arrangements which would entitle him to a residence classification of his service as specified above Changing from a business to residence classification requires a change of telephone number e Changes from residence to business service may be made without change in telephone number if the subscriber so desires Service Connection Charges which apply for such changes are quoted elsewhere in this price list 4 Advance Payments In any case where construction is required the Company may as a guarantee of good faith collect one year s exchang
214. different wire center serving areas interoffice channel charges apply Charges are based on the direct airline distance measured between the serving wire centers A fixed and per mile charge applies as set forth following Fixed Monthly Nonrecurring Monthly Charge Charge Charge Per Mile Per Channel Voice Grade Service 35 00 2 25 96 00 Optional Features and Functions Bridging Voice Grade Bridging charges are applicable where more than two Local Channels or one or more Local Channels and more than one Interoffice Channel or more than one Local Channel and one Interoffice Channel are bridged or hubbed at the same wire center Monthly Nonrecurring Rate Charge Voice Bridging per port Two Wire 15 00 32 00 Four Wire 16 00 32 00 Data Bridging per port Four Wire 25 00 34 00 Telemetry and Alarm Bridging Split Band Active Bridging Monthly Nonrecurring Rate Charge Common Equipment per central office B First Bridging Shelf capacity of 48 two wire connections 120 00 385 00 B Additional bridging shelf 120 00 350 00 Capacity of 56 two wire connections installed subsequent to the first bridging shelf B Additional bridging shelf 50 00 215 00 Capacity of 56 two wire connections installed at the same time as the first bridging shelf Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 57 Cancels Original Page 57 PRICE LIST SERVICE 20 IntraLATA Private Line
215. ding for intercommunication between these stations and communication with the general exchange and interexchange systems PRIVATE BRANCH EXCHANGE TRUNK B Acircuit connecting a private branch system with a Central Office PRIVATE LINE B A circuit provided to furnish communication between two or more instrumentalities directly connected to it Such instrumentalities do not have access to the general exchange and interexchange networks PRIVATE LISTING B Telephone number not listed in the telephone directory nor given out by the Telephone Company Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 130 Cancels Original Page 130 PRICE LIST SERVICE 42 Definitions Continued PRIVATE RIGHT OF WAY B A facility route granted to the Company on or over private property PUBLIC TELEPHONE 8 An exchange station either attended or equipped with coin collecting device designed and placed for use by the public in general at locations chosen or accepted by the Company REGISTERED TERMINAL EQUIPMENT B Terminal equipment which is registered in accordance with the rules and regulations in Part 68 Subpart C of FCC Docket 19528 RESIDENCE SERVICE 8 Telephone service furnished to customers when the actual or obvious use is for domestic purposes RESTORATION CHARGE B A charge applying to restore service following a temporary suspension of such service for nonpayment of charges ROTARY HUNTING B Routes a
216. e 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 16 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 4 Connections of Customer Provided Communications Systems Not Subject to Part 68 of the FCC s Rules and Regulations A Customer provided communications systems not subject to Part 68 of the FCC Rules and Regulations may be connected with telecommunications services in accordance with paragraphs 1 2 and 3 following These communications systems including channels derived from such systems not exceeding voice grade may be connected at the customer s premises provided that 1 Such telecommunications service or customer provided communications system is utilized for the origination or termination of communications at the customer s premises where the connection is made 2 The connection shall be through a network control signaling unit and connecting arrangement furnished by the Company 3 The connection shall be made through switching equipment provided either by the customer or by the Company 4 The provisions relating to minimum protection criteria set forth in Subpart D of Part 68 of the Federal Communications Commission s Rules and Regulations both prior to and after the application of each of the mechanical and electrical stresses
217. e line just before the PSAP attendant answered a distinct tone is heard by the attendant If the caller is still on the line but unable to speak no tone will be heard 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 136 SERVICE Cancels Original Page 136 PRICE LIST 44 Universal Emergency Number Service _B 911 Continued C Basic 911 Continued 3 Rates and Charges a Messages No charge applies to the calling party for calls placed to the 911 emergency number 911 Exchange Lines 125 00 per month per trunk includes ANI functions Dedicated Facilities When dedicated direct arrangements are provided from exchanges or zones other than that in which the PSAP is located due to the customer s request or when dedicated direct arrangements are provided from exchanges or zones that do not have local calling to the exchange or zone in which the PSAP is located charges for Foreign Exchange Service will apply for the interexchange mileage plus 125 00 per month per trunk for the exchange line PSAP Terminal Equipment Company or customer provided equipment may be furnished to terminate 911 Exchange Lines at any PSAP 1 When the Company provides PSAP equipment it will be provided at rates and charges as outlined under Special Assemblies of Equipment 2 When customer provided terminal equipment is employed at a PSAP it will be furnished in accordance with the general provisions set fo
218. e Charges under this tariff is due to the Telephone Company from the Customer on the same payment date that a net purchase amount is due to the Customer from the Telephone Company the Telephone Company may with at least a 31 day notice to the Customer net the payment for Customer Access Service Charges with the net purchase amount The Telephone Company will pay the net amount to the Customer on the payment date when such net amount is due the Customer or require the Customer to pay the Telephone Company the net amount when such net amount is due the Telephone Company If either party does not make the payment on the payment date a late payment penalty as set forth in paragraph 8 preceding or Section 8 General Rules and Regulations preceding whichever is appropriate applies Upon request from the Customer the Telephone Company will provide a copy of its methods and procedures used to determine the amounts named in this section i e B 3 Purchase of Accounts Receivable to the authorized representative of the Customer who is responsible for auditing these amounts Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 53 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 4 Issue Date 5 15 07 Issued By Lera Roark Title Vic
219. e Company to the extent and in accordance with the provisions following when such connection is required by military necessity or public safety or when the customer owned facilities are in locations so hazardous remote or inaccessible that the Company considers it undesirable to install and maintain its own facilities in such locations or when otherwise provided for herein All such connections of customer owned facilities shall be made under and in accordance with the provisions of contracts made by and between the Company and the customer and must comply with Part 68 of the FCC Rules and Regulations a The United States Government 1 The Department of Defense Telephone facilities owned and maintained by the Department of Defense serving establishments such as are used as military posts navy yards naval operating bases flying fields training centers ammunition plants arsenals supply bases military centers military hospitals naval hospitals etc operated and administered by the Department of Defense and commanded by military or naval authorities may be connected with the exchange and toll facilities of the Company 2 United States Coast Guard Telephone facilities owned and maintained by the United States Coast Guard serving coastal areas operated and administered by the Coast Guard and commanded by the Coast Guard authorities may be connected with exchange and toll facilities of the Company Issue Date 5 15 07 Effe
220. e Division T 1 Revised Page 30 Cancels Original Page 30 PRICE LIST SERVICE 11 Directory Listings Continued G Issue Date 2 04 08 Effective Date 3 02 07 Monthly Rate Business Residence Alternate Listings per line 1 00 1 00 1 An alternate listing refers a calling party to certain other telephone numbers after business hours or on Sundays or holidays or if there is no answer on the first listed number Charges for alternate listings begin on the day the information records are posted 2 Where the alternate call number is to be that of another customer the listing will be furnished only with written approval of the other customer Extra Lines Of Information each line 1 00 1 00 1 Listings of office hours or other lines of information which are not required by the Company in order to efficiently handle telephone traffic are not included in the regular charges for service A phrase directing the method of calling when a PABX operator is not on duty may be listed in the directory at extra charges whenever night connections are provided Charges begin on the day the information records are posted Foreign Listings each 3 00 3 00 1 Foreign listings are listings in the alphabetical list of an exchange other than the exchange in which the listed service is furnished Charges begin on the day the information records are posted 2 A foreign or non subscriber listing may be furnished customers requestin
221. e President Billing Arrangements When the Telephone Company Acts as Billing Agent for the Customer When the Telephone Company agrees to act as billing agent for the Customer the billing service payment arrangements and ownership of the accounts receivable will be as follows A The billing services including the collection from end users of monies for the Customer accounts receivable that arise from bills rendered by the Telephone Company to that Customer s end users provided by the Telephone Company will be as set forth in paragraphs B 1 and B 2 preceding For the Customer accounts receivable that arise from bills rendered by the Telephone Company to that Customer s end users the Total Current Amount Billed and the Recourse Adjustments will be determined as set forth in paragraph B 3 preceding The payment of the net monies due the Customer will be handled as set forth in paragraph B 3 C preceding The ownership of the Customer accounts receivable will not be transferred by the Customer to the Telephone Company When the Customer discontinues Billing Service provided under this tariff where the Telephone Company is acting as billing agent for the Customer the Telephone Company will determine and make a final payment to the Customer as set forth in paragraph B preceding This final payment shall be considered to be all of the remaining monies due the Customer for the bills rendered to the Customer s end users by the Teleph
222. e Telephone Company s requirements as well as Part 68 of the Federal Communications Commission s Rules and Regulations n Emergency and unlisted telephone numbers will not be used with recorded solicitation communication 2 In cases where there is an existing business relationship between the called party and the subscriber and where the subscriber uses the dialing and announcing devices strictly as a follow up device to supply information related to these prior dealings the preceding terms and conditions will not apply However even subscribers who have had prior dealings with the called party will not be allowed to utilize the automatic dialing and announcing devices for solicitation purposes 3 Any subscriber operating or utilizing automatic dialing equipment who does so in violation of the provisions set forth preceding will be subject to immediate disconnection of telephone service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 43 S8 GENERAL RULES AND REGULATIONS 8 6 Limitations and Use of Service Continued B Use of Facilities of Other Connecting Carriers When suitable arrangements can be made facilities of other connecting carriers may be used in conjunction with this Company s facilities in establishing connections to points not rea
223. e added equipment and the host terminal equipment communications system to which such added equipment is to be connected in advance of such connection and agrees to notify the Company when such added equipment is permanently disconnected The Company reserves the right to not allow or to require disconnection of an equipment to equipment connection to any company provided host terminal equipment or communications system for reasons including but not limited to a Incompatibility of specific equipment to equipment connection with the design and or functioning of a specific host or impairment in the performance of a specific host following such connection b Inability to accommodate an equipment to equipment connection without manufacturing or other modifications to the host which in the option of the Company are unwarranted TEC Cherokee Division T 1 Revised Page 88 Cancels Original Page 88 PRICE LIST SERVICE 37 Equipment to Equipment Connections Continued 5 Rates and charges for equipment to equipment connections to company provided host terminal equipment and communications systems will be based on the costs attributable to the specific connection and or disconnection involved The customer subscribing to the host will be responsible for the payment of the Maintenance of Service Charge as specified in Service Connection Charges of this price list for visits by a company employee to the customer s premi
224. e address and for a person known by two first names ENTRANCE FACILITIES B Facilities extending from the point of entrance on private property to the premises on which service is furnished EXCHANGE B Ageographical area established for the administration of telephone service in a specified area called the Exchange Area which usually embraces a city town or village and its environs It may consist of one or more central offices together with the associated plant equipment and facilities used in furnishing communication service within that area EXCHANGE SERVICE AREA 8 The territory served by an exchange within which local telephone service is furnished at the exchange rates applicable within that area Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 126 Cancels Original Page 126 PRICE LIST SERVICE 42 Definitions Continued Issue Date 2 04 08 Effective Date 3 02 07 EXCHANGE SERVICE B The furnishing of facilities for the telephone communication within an exchange area in accordance with the regulation and charges specified in the price list Exchange facilities are used to establish and maintain connection between an exchange station and the other telephone plant and facilities in connection with long distance calls or extended area service calls EXISTING CUSTOMER B Reference to existing customer in this price list means customers as of the date of this price list EXTENSION
225. e and equipment prior to completion of the work involved he is required to pay the difference between the total costs and expenses incurred by the Company in completing the work involved and that which would have been incurred had the final work locations of the facilities been specified initially B Application of Business Rates ils Although in general business rates apply at business locations and residence rates apply at residence locations the determination as to whether subscriber service should be classified as business or residence is based on the character of use to be made of the service 2 Business rates apply whenever the use of the service is primarily or substantially of a business professional institutional or otherwise occupational nature or where the listing required is such as to indicate business use Business rates apply for a Boarding houses except as noted under Application of Residence Rates offices of hotels halls and offices of apartment buildings quarters occupied by clubs or lodges public private or parochial schools or colleges hospitals libraries offices farms which have offices stores mines churches college fraternity houses and other similar institutions but excluding dormitory rooms at such schools and colleges Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama
226. e charges will only apply where facilities are extended outside the building in which the private branch exchange equipment is located and where revenues received from such mileage charges are insufficient to justify construction TEC Cherokee Division T 1 Revised Page 62 Cancels Original Page 62 PRICE LIST SERVICE 24 Alarm Circuits A General An alarm circuit is a two wire line or cable pair provided by the Telephone Company from the customers premises to a different location Police Station customers residence etc within the Exchange Rate Area of the Telephone Company Exchange over which the customer operates his own alarm equipment B Conditions 1 The customer will be required to furnish and maintain the circuit closing device and the wiring between this device 2 The customer shall indemnify and hold harmless and thereby release the Company from any and all legal or other expenses claims costs losses suits or judgments for damages or injuries to or deaths of persons or damages to or destruction of property arising in any way directly or indirectly by reason of any use by the customer of the facilities provided by the Company C Rates Alarm Circuit per cable pair Monthly Rate First Quarter Mile 18 30 Each additional quarter mile or fraction thereof 75 Alarm Circuit per cable pair where cable pair does not go through the local exchange central office First Quarter Mile 18 30 Each additio
227. e customer at no charge However on the second occurrence of adjustment or customer refusal to pay the 900 and or 976 service charges Company initiated blocking may be imposed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 32 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 4 711 Dialing Code for Telephone Relay Service TRS 1 General A 711 Dialing Code A711 is a three digit local dialing arrangement for telephone voice transmission access to all relay service entities as a toll free call pursuant to Order 00 256 issued by the FCC in CC Docket 92 105 711 is available in National Telephone Company Territory To provide access to 711 end users in at amp t of Alabama Telephone Company territory or to a CLECs end users within the local calling area the TRS entity must make appropriate arrangements with at amp t of Alabama or CLEC serving that territory The TRS entity should work separately with competing local providers to ascertain that its end user customers will be able to reach relay services provided by dialing 711 This service is furnished subject to the availability of the 711 dialing code 711 can be delivered via regular exchange access lines by individual business lines Limitations and use of service as stated elsewhere in the Comp
228. e in one of the following low income assistance programs T Medicaid Supplemental Nutrition Assistance Program SNAP T Supplemental Security Income SSI Section 8 Federal Public Housing Assistance FPHA the Low Income Home Energy Assistance Program LIHEAP Temporary Assistance for Needy T Families TANF and the National School Lunch Program s Free T Lunch Program N M c In addition to meeting the qualifications provided in paragraph 2 a N or 2 b of this section in order to constitute a qualifying low income customer a customer must not already be receiving a Lifeline service and there must not be anyone else in the subscriber s household subscribed to a Lifeline service N M Material on this page formerly found on Section 2 1 Revised Sheet 8 Issue Date 5 25 12 Effective Date 6 01 12 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company 3 Revised Sheet 10 Cancels 2 Revised Sheet 10 S2 BASIC LOCAL EXCHANGE SERVICE 2 9 Low Income Assistance Program Continued A Lifeline Assistance Continued 2 Regulations Continued d Issue Date 6 29 12 Qualifying subscribers must provide the Company with acceptable documentation as proof of their eligibility to receive Lifeline service under the income based or program based requirements The Company will confirm a subscri
229. e liable for any loses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure of performance by the Company or its employees or agents in connection with this price list The Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the TRS entity 7 Operator Services A Local and Long Distance Directory Assistance 1 General a The Company furnishes a Directory Assistance service for the purpose of aiding customers in obtaining listing information b The charging application and rates set forth in Application of Charges and Rates and Charges following apply to customer requests for Local and Long Distance Directory Assistance C Directory Assistance Service allows a subscriber to provide a name and get a telephone number ZIP Code and or directory address Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 15 SERVICE Cancels Original Page 15 PRICE LIST 7 Operator Services Continued A Local and Long Distance Directory Assistance Continued 2 Application of Charges a There will be a charge for all customer calls to Directory Assistance except as noted in b following The charges specified in Rates and Charges following will be applicable to all subscribers except for resi
230. e of Alabama Inc Contents dba Cherokee Telephone Company Original Sheet 1 Section INDEX SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 SECTION 6 SECTION 7 SECTION 8 SECTION 9 SECTION 10 SECTION 11 SECTION 12 Issue Date Issued By 12 02 07 TABLE OF CONTENTS RATE SUMMARY BASIC LOCAL EXCHANGE SERVICE SERVICE CONNECTION CHARGES MISCELLANEOUS SERVICE ARRANGEMENTS CHARGES APPLICABLE UNDER SPECIAL CONDITIONS INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER EMERGENCY SERVICE GENERAL RULES AND REGULATIONS DEFINITIONS DIRECTORY LISTINGS LOCAL EXCHANGE BOUNDARY MAPS INTRASTATE ACCESS SERVICES TARIFF Effective Date 1 01 08 Lera Roark Docket No 30619 Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Subject Abuse or Fraudulent Use of Service Access Line Work Charge Acoustic or Inductive Connections Acronyms and Abbreviations Adjustments for Local Taxing Authority Payments Advance Payments Alabama Relay Center Restrictions Alphabetical Listing of Exchanges Alterations Application for Service Application of Business Rates Application of Regulations Application of Residence Rates Application of Service Charges Authorization Barton Exchange Map Basic Local Exchange Rates Issue Date 8 12 09 Issued By James Garner Title Vice President INDEX Section I
231. e of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 21 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 7 Connections of Other Common Carrier Provided Communications Systems A General Provision Communications systems provided by the Other Common Carrier hereafter referred to as the OCC may be connected with the facilities furnished by the Company for exchange service as specified in paragraphs B through H following Responsibility of the Customer Where exchange service is available under this tariff for use in connection with OCC provided communications systems the operating characteristics of such systems shall be such as not to interfere with any of the services offered by the Company Such use is subject to the further provisions that the OCC provided systems do not endanger the safety of Company employees or the public damage require change in or alteration of the equipment or other facilities unless the change or alteration is specifically permitted under the provisions of S6 9 Equipment to Equipment Connections of this tariff impair the operation of the telecommunications system or otherwise injure the public in its use of the Company s services Upon notice from the Company that the OCC provided system is causing or is likely to cause such hazard or interference the customer shall arrange with the OCC to make such change as shall be necessary to remove or pr
232. e or prevent a service effect on switching facilities due to a promotional calling event 6 Use of service or facilities for a call or calls anonymous or otherwise if in a manner reasonably to be expected to frighten abuse torment or harass another 7 Use of service or facilities of the Company to transmit a message or to locate a person or otherwise to give information without payment of the charge applicable for service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 8 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service Continued E Termination of Service Continued 1 By the Company Continued a Continued 8 The obtaining or attempting to obtain or assisting another to obtain or to attempt to obtain long distance message telephone service by rearranging tampering with or making connection with any facilities of the Company or by any trick scheme false representation or false credit device or by or through any other fraudulent means or device whatsoever with intent to avoid payment in whole or in part of the regular charge for such service 9 Any other violation of the Company s regulations The Company reserves the right to cancel any contract for service with and to discontinue service to any person
233. e precedence Likewise when the same number is shown on the Call Screening list the call will be blocked This feature will not work if the incoming call is coming from a telephone number in a multiline hunt group unless the number is the main number of the hunt group 37 Speed Calling Speed Calling is an arrangement which provides for the calling of a telecommunications network telephone number by dialing an abbreviated code Two arrangements are available either an eight code capacity or thirty code capacity but not both on the same line 38 Three Way Calling Three Way Calling permits an existing call to be held and a second call to be established and added to the connection for conferencing Conference calls made with this service are subject to transmission limitations Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 17 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 39 Toll Code Restriction with PIN Toll Code Restriction with PIN allows the subscriber to dial an authorization code and override the Toll Restriction on a per call basis Subscribers will access the toll network through the use of a feature access code and special PIN 1 7 digits Incoming an
234. e routed to intercept of the announcement facilities for a maximum of 60 days when the N11 provider is a Company subscriber The announcement provided may refer the caller to another telephone number Issue Date 10 25 11 Effective Date 11 25 11 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 40 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 5 N11 Dialing Service Continued 2 Service Requirements and Conditions A All requests for N11 must be submitted in writing to the Alabama Public Service Commission The Commission will allocate N11 numbers in the BLCAs based upon requirements and or standards established by the FCC B Within 30 days of the number assignment the N11 subscriber must initiate the request for service The Company will provision the subscriber s order within a reasonable time given the complexity of the order The N11 subscriber will be billed the nonrecurring charge when the service is provisioned by the Company If during this period the N11 subscriber has failed to establish service or decides to discontinue service establishment the N11 number will be recalled and the number will be considered available for reassignment as specified in paragraph A preceding If the network has been provisioned for the subscriber the nonrecurring charges will not be refunded or waived
235. e service charges in advance of the construction Such advance payment shall be applied against exchange service charges only and shall not operate to prevent the suspension and or discontinuance of all service for non payment of toll or other charges which may become past due Should a access line facility be installed under these conditions be discontinued before the expiration of the period for which advance payment was made the amount collected shall be considered the minimum charge for the exchange service received Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 102 SERVICE Cancels Original Page 102 PRICE LIST 41 General Rules and Requlations Continued C Establishment and Furnishing of Service Continued 5 Customer Billing a b Bills are due when rendered unless otherwise specified on the bill All charges due by the subscriber are payable at the Company s business office or at any agency duly authorized to receive such payments If objection in writing is not received by the Company within sixty 60 days after the bill is rendered the account shall be deemed correct and binding upon the subscriber Nonpayment of charges for service may result in the interruption or discontinuance of any or all of the service furnished to the subscriber Where any overcharge in billing of a subscriber is the result of the utility s error such subscriber shall be due a refund of such excess
236. e specified herein will be the responsibility of the customer The Company assumes no liability and will be held harmless for any incompatibility of customer provided equipment to perform satisfactorily with the network features described herein all calls may not be subject to number delivery Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 8 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 19 20 Caller ID Basic Continued If the incoming call is from a caller served by a PBX only the main number of the PBX is transmitted and available for display If the incoming call originates from a multi line hunt group the telephone number transmitted will always be the main number of the hunt group Caller ID Basic is not available on operator handled calls Caller ID Deluxe Caller ID Deluxe enables the customer to view on a display unit the calling party Directory Name and Directory Number on incoming telephone calls A maximum of 15 characters is allowed for transmission of the calling party directory name When Caller ID Deluxe is activated on a customer s line the calling party directory name and number will be displayed on the first long silent interval of the
237. e the uninterrupted working of its lines and instruments If service is interrupted for more than 48 consecutive hours for reasons other than by the negligence or willful act of the subscriber an allowance not to exceed an amount equal to the proportionate charge to the subscriber for the fixed monthly charges involved for the period during which interruption occurs shall be made for the time such interruption continues Any adjustment shall apply only to the period the interruption continues beyond 24 hours after notice of the interruption is received by the Company No other liability shall in any case attach to the Company on account of interruptions of service G Cancellation for Cause The Company by written notice to the subscriber may immediately cancel the application for or discontinue service without incurring any liability for any of the following reasons 1 nonpayment of any regulated sum to the Company following five 5 days written notice 2 a violation of failure to comply with any condition governing the furnishing of service or 3 the Company is prohibited from furnishing service by the order of a court or other government authority having jurisdiction Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 26 S8 GENERAL RULES AN
238. e warranted by the circumstances including availability of facilities involved The exchange in whose service area the customer is located and which furnished the telephone or PBX termination for foreign exchange service and which bills and collects for such service is called the local exchange The exchange which is provided the central office facilities and thereby furnished the foreign exchange service is called the serving exchange Where Foreign Exchange Service is provided between exchanges or exchange areas of the Company it is called Intra Company FX Service Where such service is furnished between an exchange of the Company and that of another Company it is called Inter Company FX Service Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 59 Cancels Original Page 59 PRICE LIST SERVICE 21 Foreign Exchange Service Continued C Rates The service charges for connections move or change of service apply in addition to the installation charge 1 Interexchange Channel including the Channel Terminals Installation Monthly Charge Rate a Per Channel 1 First mile 535 00 76 00 2 Each additional mile or fraction thereof N C 2 00 2 Interoffice Channel including the Channel Terminals a Per Channel 1 First 1 4 mile N C 5 80 2 Each additional 1 4 mile or fraction thereof N C 1 30 The monthly rate for Foreign Exchange Service is the monthly rate for individual
239. easonable effort to recover and provide the Customer detail to the Customer at no additional charge Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 27 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued C Liability of the Telephone Company Continued 2 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Continued Such request to recover the Customer detail must be made within 30 days from the date the Customer detail was initially made available to the Customer If the detail cannot be recovered the extent of the Telephone Company s liability for damages shall be limited as set forth in paragraph B 1 A preceding If the Telephone Company finds or is notified of an error in billing to an end user it will make a reasonable effort to correct the error and bill the appropriate end user within the limits permitted by laws of the state in which it provides the service If the error is caused by the Telephone Company and the Telephone Company cannot bill the proper end user in a timely manner the extent of the Telephone Company s liability for damages will be the known amount misbilled or when the amount mi
240. eceivable The treatment of Customer s accounts receivable will be on a nondiscriminatory ICB Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 42 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Purchase of Accounts Receivable The Telephone Company will unless the Telephone Company decides to act as billing agent for the Customer purchase from the Customer its accounts receivable that arise from bills rendered by the Telephone Company to that Customer s end users The purchase of accounts receivable will be limited to amounts due the Customer when the Telephone Company provides Bill Processing Service and or Private Line Billing Service for that Customer After a Customer orders Bill Processing Service and or Private Line Billing Service and the Telephone Company is purchasing the Customer s accounts receivable the Customer is prohibited from assigning transferring selling exchanging or giving these accounts receivable to any other entity or person The Customer will provide a written assurance to the Telephone Company as to such forbearance and any such assignment transfer sale exchange or gift is
241. ecial equipment and arrangements furnished in connection with service charges equivalent to the estimated cost of furnishing such equipment or arrangements apply Estimated cost consists of an estimate of the cost of maintenance cost of operation depreciation on the estimated cost installed of any facilities provided based on the anticipated useful service life of the facilities with an appropriate allowance for the estimated net salvage administration taxes and uncollectible revenue on the basis of reasonable average charges for these items any other specific items of expense associated with the particular situation and a reasonable amount computed on the estimated cost installed of any facilities provided for return and contingencies Estimated cost installed as mentioned in the above includes cost of equipment and materials specifically provided or used plus the estimated cost of installing including engineering labor supervision transportation rights of way and any other items which are chargeable to the capital accounts Use of Facilities of Other Connecting Carriers When suitable arrangements can be made facilities of other connecting carriers may be used in conjunction with this Company s facilities in establishing connections to points not reached by this Company s facilities Neither this Company nor any connecting carrier participating in a service shall be liable for any act or omission of any other Company or companies furni
242. ect to the provisions of this section preceding Customer provided terminal equipment and customer provided communications systems connected to the telecommunications network via customer provided grandfathered protective circuitry are subject to the provisions preceding Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 9 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued B Basis of Connection 1 Grandfathered connections of terminal equipment and grandfathered connection of communications systems made in accordance with b below may remain connected and be moved and reconnected for the life of the equipment and may be modified only in accordance with Part 68 of the FCC Rules and Regulations Connecting arrangements used for such moves and reconnections will continue to be provided by the Company subject to their availability at the rates and charges specified in this section 2 Equipment to equipment connections made prior to July 1 1980 may remain connected and be moved and reconnected for the life of such devices or system components and may by modified only in accordance with Part 68 of the FCC Rules and
243. ection with the N11 number and from all holders of copyrights trademarks and patents used in connection with said service Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 9 SERVICE Cancels Original Page 9 PRICE LIST 6 N11 Dialing Service Continued B Service Requirements and Conditions Continued 8 N11 Dialing Services will be provided under the following conditions Continued d aad The N11 subscriber is responsible for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and of all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly form the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of any patent trademark copyright or resulting form any claim of liable and slander Suspension of N11 Dialing Service is not applicable for this service The N11 subscriber shall respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11 If requested by the Company the N11 subscriber shall assist the Company in responding to complaints made to the Company concerning the subscriber s N11 service A written notice will be sent to the N11 subscriber following oral notification when
244. ecture PIN Personal Identification Number PL Private Line POP Point of Presence PSN Public Switched Network PVNR Premise Visit Not Required RCF Remote Call Forwarding SLC Subscriber Line Charge Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 10 dba Cherokee Telephone Company Original Contents Sheet 1 10 DIRECTORY LISTINGS CONTENTS Sheet No 10 1 General 1 10 2 Conditions 1 3 IssueDate 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 10 dba Cherokee Telephone Company Original Sheet 1 S10 DIRECTORY LISTINGS S10 1 General A These rates and regulations for directory listings apply only to the alphabetical section of the directory containing the regular alphabetical list of customers and do not apply to listings or advertising appearing in the classified section B The alphabetical list of names of customers is solely for the purpose of informing calling parties of the telephone numbers of customers and those entitled to use the customer s service and special sequence or arrangement of names is not contemplated 10 2 Conditions A The Company has the right to limit the length of any listing to one line in the directory by the use of abbrev
245. ed The rates for individual service features can be found in Section 7 of the Company s tariff on file with the APSC Monthly Rate 1 Residence Service Features ist Feature Add l Feature a Call Forwarding 2 50 1 00 b Call Waiting 4 50 2 95 C Direct Connect 2 25 1 75 d Instant Recall 1 80 1 50 e Remote Program 3 00 2 50 f Restrictions 10 00 10 00 g Ringback or Wake up 1 50 1 00 h Speed Calling B Eight Code Capacity 2 00 1 45 B Thirty Code Capacity 2 90 2 20 i Three Way Calling 2 95 2 20 B Per Call 75 75 2 Business Service Features a Call Forwarding 2 50 1 00 b Call Waiting 5 95 2 95 C Direct Connect 2 25 1 75 d Instant Recall 1 80 1 50 e Remote Program 3 00 2 50 f Restrictions 10 00 10 00 g Ringback or Wake up 1 50 1 00 h Speed Calling B Eight Code Capacity 2 00 1 45 B Thirty Code Capacity 2 90 2 20 i Three Way Calling 2 95 2 20 B Per Call 75 75 Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T SERVICE PRICE LIST 10 Advanced Custom Calling Services 1 Revised Page 24 Cancels Original Page 24 Rates for individual service features can be found in Section 7 of this Company s tariff on file with the Alabama Public Service Commission A Residence Service 1 First Service Feature a b 307 comp rapes lt NXZ aa Call Return per line Per Call Repeat Dialing per line Per Call Preferred Call Forwarding per line
246. ed by any statement to the contrary appearing on checks or otherwise unless such statement expressly waiving such right appears in a letter signed by the authorized representative of the party having such right and delivered to the other party Any information received by the Customer or its authorized representative during the audit is to be considered confidential and not to be distributed provided or disclosed in any form to anyone not involved in the audit nor is such information to be used for any other purpose Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 33 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued E Payment Arrangements and Audit Provision Continued 2 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Minimum Period The minimum period for which Bill Processing Service is provided and for which charges apply is one full calendar year ending December 31 If the Customer orders Bill Processing Service to begin on other than January 1 the minimum period expires on December 31 of the year following If the service is discontinued prior to the end of the period ordered monthly charge
247. eeting Personal voice mailbox number Receive messages Retrieve messages 5 day message retention 3 minute message length 10 messages storage capacity Wake up service JIQ gt 00 aoo xn xn aaa Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 64 Cancels Original Page 64 PRICE LIST SERVICE 25 Voice Mail V Mail Services Continued B Package Definitions Continued 2 The V Mail enhanced package consists of the following features Personalized greeting Personal voice mailbox number Receive messages Retrieve messages Send and receive message to and from other voice mailbox users 10 day message retention 5 minute message length 25 message storage capacity Wake up services TOTODANT WM xn Nnna 3 The V Mail deluxe package consists of the following features Personalized greeting Personal voice mail box phone number Receive messages Retrieve messages Send messages to other mailbox users Distribution list to other mailbox users Urgent message notification Forward message to paging service Message delivery to a phone number outside the voice mailbox system TODrODA00M xn SNNN na ZN 14 day message retention 5 minute message length 50 messages storage capacity Wake up services 3x paed 3 C Rates and Charges 1 Plus V Mail Package Per mailbox 2 Enhanced V Mail Package Per mailbox 1 B 20 boxes per subscriber more than 20 boxes
248. elects to receive Toll Blocking service N will receive the credit below not to exceed the amount of the Toll Blocking service monthly charge Monthly Credit a Toll Limitation Service Credit 3 00 N Credit amount will not exceed the total of the Subscriber Line Charge and the Residential Local Exchange rate Issue Date 6 29 12 Effective Date 8 01 12 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 13 S2 BASIC LOCAL EXCHANGE SERVICE 2 10 Operator Assisted Local Calls and Local Calling Card Service Calls A Application of Charges at Operator Assisted Local Calls A surcharge will apply when the caller requests operator assistance and the call is completed within the local service area The call may be billed to the originating telephone calling card third number collect or any other Company approved identification number The surcharge will be applied to each completed call except a For calls to the Company for official telephone business b For emergency calls to agency type telephone numbers such as those agencies of the federal state or local government which have the capability and legal authority to provide aid in emergency situations and to any emergency medical number c When the caller identifies himself as being handicapped and unable to place the call due to h
249. emplated B Conditions 1 The Company has the right to limit the length of any listing to one line in the directory by the use of abbreviations when the clearness of the listing or the identification of the customer is not impaired thereby 2 A listing must conform to the Company s specifications with respect to its directories 3 Listings are regularly provided in connection with all classes of exchange service A listing may be omitted from the directory upon request of a customer in writing and under the conditions specified in Nonpublished Private or Nonlisted Semi Private Service concerning nonpublished or nonlisted listings 4 The length of the contract period for directory listings where the listing actually appears in the directory is the directory period The directory period is from the day that the directory is distributed to the customers to the day the succeeding directory is distributed to the customers unless the listing no longer services the customer because of disconnection removal etc of the service the minimum contract period will be for at least 30 days When the listing appears on information records only the minimum contract period will be for at least 30 days Monthly Rate Business Residence C Regular Extra Listings per line 1 00 1 00 1 Business business extra listings may be the names of partners or members of the firm if the customer is a partnership or firm the names of officers of the c
250. ent is provided by the N11 subscriber the following conditions apply 1 2 The N11 subscriber will provide announcements The Company will provide only the delivery of the call N11 subscribers sponsorship of any particular announcement of recorded program service shall not preclude another N11 subscriber from sponsoring the same or similar announcement or recorded program service The provision of access to the N11 network by the Company for the transmission of announcement or recorded program services is subject to availability of such facilities and the requirements of the local exchange network The N11 subscriber assumes all financial responsibility for all costs involved in providing announcement or recorded program services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses The N11 subscriber assumes according to other specific rates and charges under tariff all financial responsibility for all facilities required to connect the recorder announcement equipment located on the subscriber s premises J The Company may take all legal and practical steps to disassociate itself from N11 subscribers providing services whose business and or public conduct whether demonstrated or proposed is a type that in the Company s discretion generates unacceptable levels of complaints by end users Issue Date 10 25 11 Issued By James Garner Title
251. ent to communicate over the service line to or from the premises of that customer located in the same state and state subdivision as that for which the service initial period rate applies Other Common Carrier provided communications systems which are connected directly to the Service Terminating Arrangement must terminate only in that service same state and state subdivision in terminal equipment or a multi line terminating system E Conditions for Connection of Other Common Carrier Provided Communications Systems at the Premises of the Company 1 Issue Date Communications Systems utilizing central office connecting facilities not exceeding voice grade provided by an OCC to a customer may be directly connected at the premises of the Company with exchange service or Long Distance Message Telecommunications Service furnished by the Company to the same customer provided such connections are made through a Individual exchange lines or PABX trunk exchange lines to permit communications via the OCC provided communications system to or from the customer s premises located in an exchange foreign to the exchange in which the connection is made 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 85 Cancels Original Page 85 PRICE LIST SERVICE 35 Connections of Other Common Carrier Provided Communications Systems Continued F Issue Date 2 04 08 Effective Date 3 02 07 OCC Service All a
252. ent to or from any particular date with the Company arranging for the requested change in billing and directory listing b If the new subscriber does not wish to assume payment of the old account a new service application is taken and an adjustment in billing is made to and from the date the transfer is effective Private Branch Exchange Service may be transferred from one subscriber to another pursuant to the above regulations and any other regulations which may be specified in other price list sections relating to the service transferred Under either method of transfer the reassignment of the old call number to the service of the new party is arranged for only after the former subscriber has given his consent to its use and then only when in the judgement of the Company there exists no relationship business or otherwise between the old and new subscribers and when in the judgement of the Company a change in the telephone number is not required 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 107 Cancels Original Page 107 PRICE LIST SERVICE 41 General Rules and Requlations Continued C Establishment and Furnishing of Service Continued 11 Transfer of Service Between Subscribers Continued When in the judgement of the Company there does exist a relationship business or otherwise between the old and the new subscribers the reassignment of the old telephone number will not be permitte
253. ephone Company as part of the network access line on a customer s premises at a location determined by the Company which is accessible to the customer and consistent with FCC Registration regulations governing the location of the network interface device The network interface device is located on the customer s premises and serves as the point of connection for all premises services to the telecommunications network Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 10 9 1 S9 DEFINITIONS Definitions Continued NETWORK TERMINATING WIRE Wire installed for network service for a specific customer and used to connect the intrabuilding network cable or the outside plant distribution facilities to the Network Interface NEW SUBSCRIBER Applicants having no basic monthly service or those subscribers changing service premises NON RECURRING CHARGE A one time charge associated with certain installations change or transfer of services either in lieu of or in addition to recurring monthly charges POINT OF DEMARCATION The point of physical interconnection connecting block terminal strip protector or remote isolation device between the telephone network and the customer premises wiring This point is part of the telephone network provided and maintaine
254. er Identification ICB 60 00 Automatic Location Identification Data Maintenance ICB 30 00 Class Screening ICB 28 00 E911 Trunks 125 00 each i 250 00 2 required per exchange 3 PSAP Terminal Equipment Company or customer provided equipment may be furnished to terminate 911 exchange lines at any PSAP a When the Company provides PSAP equipment it will be provided at rates and charges as outlined under Special Assemblies of Equipment in the Company s Price List b When customer provided terminal equipment is employed at a PSAP it will be furnished in accordance with the general provisions set forth in Section 6 Interconnection with Communications Equipment and Systems Provided by the Customer of this tariff Tie lines private lines extension access lines and other such channels connecting a PSAP to various agencies such as police fire or ambulance service are provided at filed tariff rates for such channels and facilities as specified in this and other appropriate tariffs Appropriate Service Connection Charges as set forth in Section 3 of this tariff Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Sheet 6 S7 EMERGENCY SERVICE 7 2 Emergency Conference Service and Fire Reporting Equipment A General Emergency
255. er Groups No charge 1 50 per member TEC Cherokee Division T 1 Revised Page 50 Cancels Original Page 50 PRICE LIST SERVICE 18 Advanced Digital Services Basic Rate Interface BRI Continued 19 Issue Date 2 04 08 Effective Date 3 02 07 Packet Switched Services Continued Subsequent feature additions and changes When packet switching features and or parameters are ordered or modified after initial installation the nonrecurring feature addition and change charge is as follows Charge Feature Additions and Changes per packet channel 20 00 Only one service charge will appear when multiple features or parameters are added or changed on a D Channel as part of the same service order Note 1 In addition to applicable Service Connection Charges Long Term Contract Discounts The non recurring service establishment charges associated with Advanced Digital Services access circuit switched services circuit switched features EKTS and packet switched services will automatically be reduced according to the following schedule for customers who sign long term contracts Discount on Service Contract Duration Establishment Charges Monthly 0 24 Months 20 36 Months 40 48 Months 60 60 Months 80 Advanced Digital Services Primary Rate Interface PRI Aavanced Digital Services Access These charges provide the underlying communications facility to support a PRI Service arrangement B and D Channe
256. er a customer preselected interval to another telephone number The customer selected forward to telephone number and specified interval are preprogrammed at the time service is established and can only be changed via a service order No Service Charge is applicable if the customer requests a ring count change within thirty days from the establishment of the feature on the subscriber s line Call Forwarding Don t Answer Fixed Call Forwarding Don t Answer Fixed allows all calls to be forwarded to a predetermined telephone number when your line is not answered within a specified number of rings The number of ring cycles required to activate this feature is determined by the subscriber but programmed by the Company Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 3 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 9 Call Forwarding Don t Answer Incoming Only This feature allows only calls from outside of the business group to be routed to another station in the same switching system if they are not answered within a subscriber prescribed number of rings two to six ringing cycles If the station to which the call is routed is busy the original station continues to
257. er the trade name The Company reserves the right to reject listings which appear to be designed primarily to give publicity to the commodity or service or which in its judgement are otherwise objectionable or unnecessary for identification purposes 4 Dual Name Listing Dual name listing will be a combined directory listing for any two people with the same last name and the same address Those who qualify for a dual listing may include a husband and wife a mother and daughter father and son brothers and or sisters In addition the Company will allow a woman whose husband is deceased to list her own name and her husband s first name The dual name Primary Listing will be provided at no monthly charge Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Title Page dba Cherokee Telephone Company Original Sheet 1 11 LOCAL EXCHANGE BOUNDARY MAPS CONTENTS Sheet No 11 1 Barton Exchange Boundary Map 1 11 2 Cherokee Exchange Boundary Map 2 11 3 Margerum Exchange Boundary Map 3 Issue Date 5 15 07 Effective Date Issued By Lera Roark Docket No Title Vice President 5 16 07 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 11 dba Cherokee Telephone Company Original Sheet 1 11 LOCAL EXCHANGE BOUNDARY MAPS 11 1 Barton Exchange Boundary Map CHEROKEE TELEPHONE COM
258. eral Rules and Regulations 42 Definitions 43 Acronyms and Abbreviations 44 Universal Emergency Number Service E911 45 Subscriber Identified Ringing Assignment SIRA 46 Home Advantage Packages 47 Value Pack Services Packages 48 Telecommunications Service Priority 49 Voice Features Packages 50 SIP Feature Service Business Option 1 Platform Add On Only 51 Conference on Demand 52 SafetyNet Service Issue Date 10 25 11 88 90 91 92 122 132 135 138 140 144 145 149 150 151 152 Effective Date 10 25 11 TEC Cherokee Division Subject Index 1 Revised Page 1 Cancels Original Page 1 PRICE LIST Subject Index SERVICE A Acoustic or Inductive Connections 79 Acronyms and Abbreviations 131 Advanced Custom Calling Services 24 Advanced Digital Services Basic Rate Interface BRI 45 Advanced Digital Services Primary Rate Interface PRI 51 Alabama LATA Wide Calling Plan 2 Alarm Circuits 62 B Basic Local Exchange Service 1 Bridged Extension Service 66 iGo Cellular Interconnection Service 37 Cherokee Long Distance Service 67 Circuit Rental 45 Conference on Demand 151 Connections of Customer Provided Communications Systems Not Subject to Part 68 of the FCC s Rules and Regulations 80 Connections of Customer Provided Terminal Equipment to Services Specifically Exempted from the FCC s Registration Program 80 Connections of Other Common Carrier Provide
259. ervice charges are the nonrecurring charge or charges applied to the services ordered or connected into service at the customer s request These include charges for initial commencement of service changes restoration and rearranging of service or facilities B Service Charges may be paid under one of the following plans at the option of the subscriber Plan 1 Payment in full at the time service is requested Plan 2 Payment in full on the first month s billing Plan 3 Time payment of Service Connection Charges over a period of four months Under this plan the total Service Connection Charges will be divided by four and billed to the subscriber over a four month period beginning with the first month s billing In the event service is terminated prior to the four month period all outstanding amounts will become due and payable immediately C In all cases where special or unusual construction or installation is required such charges are in addition to the prescribed service charges Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 2 3 2 Issue Date Definitions A Issued By Title S3 SERVICE CONNECTION CHARGES Service Order Work Charge The charge that applies for work performed by the Company in connection with the receiving reco
260. es Subsequent feature additions and changes When the above features are ordered or modified after the initial installation of an Advanced Digital Services B Channel the nonrecurring feature addition and change charge is as follows Charge Feature Additions and Changes 20 00 per B Channel Only one service charge will appear when multiple features are added or changed onaB Channel as part of the same service order Note 1 In addition to applicable Service Connection Charges Electronic Key Telephone Service EKTS The monthly rates shown below apply to EKTS features To have EKTS a line must have at least one Advanced Digital Services Circuit Switched Voice or Circuit Switched Alternate Voice Data B Channel Service Monthly Establishment Rate Electronic Key Telephone Service EKTS per B Channel configured for EKTS 30 00 No charge Multiple Appearance Directory Numbers First4 DNs on an EKTS Set No charge No charge Fifth and Subsequent DN appearing 4 00 2 00 on an EKTS Set Additional Call Appearances First 4 call appearances No charge No charge Fifth and subsequent call 4 00 2 00 appearance of a DN per EKTS Set Analog Line Appearances per No charge 2 00 analog number appearing on an EKTS Set Bridging No charge No charge Automatic Bridged Call Exclusion Privacy on Answer No charge No charge Privacy Manual Exclusion No charge No charge Intercom Calling No charge 1 50 Per Intercom
261. es Continued 3 Rates and Charges a Continued 4 Partially Automated Surcharge Station to station operator assisted calls where the customer dials the terminating number 5 Zero Minus Charge lt Provision of Area Code Name in what Area Code is a city or exchange Ring Back caller wants call back to test whether equipment connected to his line Arings when outside caller dials his number Operator Dialing of 800 888 877 866 and 855 numbers on the caller s behalf each request one request per call 1 Revised Page 18 Cancels Original Page 18 Charge 1 00 A Partially Automated Surcharge is in addition to any applicable Billing Surcharge ZApplies when customer dials zero and no other digits from a local exchange wireline requests and receives service as described This charge is not applied to requests originating from payphones or wireless D Intra NPA Long Distance Operator Service Requiring Telephone Number Assistance 1 General Intra NPA Long Distance Operator Service Requiring Telephone Number Assistance is that service for which the operator is required to obtain the telephone number of the called party in order to complete the call This service is furnished in conjunction with an intra NPA long distance call placed through a AO operator 2 Application of Charges a The charge specified in Service Charge applies to operator assisted intra NPA long distance station to station of pe
262. es provided that A 1 Cancels Original Page 80 PRICE LIST Such telecommunications service or customer provided communications system is utilized for the origination or termination of communications at the customer s premises where the connection is made The connection shall be through a network control signaling unit and connecting arrangement furnished by the Company The connection shall be made through switching equipment provided either by the customer or by the Company The provisions relating to minimum protection criteria set forth in Subpart D of Part 68 of the Federal Communications Commission s Rules and Regulations both prior to and after the application of each of the mechanical and electrical stresses specified in that section As related to minimum protection criteria and when applied to the connection of customer provided communications systems the term Customer s premises shall include any premise on which the customer provided communications system is terminated Where a telecommunications service is used in the provision of a composite data service for others and connection of such service is made to a communications system provided by a customer and the connection is made through customer provided data switching equipment the provisions of 1 and 3 above do not apply Directly to the company provided connecting arrangement if the customer provided communications system is arranged to promptly return the
263. es specified herein for Home Advantage entitles a residence subscriber to unlimited calling to all exchange access lines within the subscriber s local calling area as defined on Page 1 of this Price List for the flat rate plan DSL 512K 128K Internet speed is best effort Customers must presubscribe to Cherokee Long Distance dba TEC Long Distance TEC for the 250 free minutes Minutes in excess of 250 minutes per month will be billed at nine cents 124 per minute for domestic calling United States and the applicable rates of TEC for calling outside of the United States Prices are posted on the TEC website at www TEC com Rates and Charges Monthly Non Recurring Home Advantage Residential Flat Rate Access Line 76 25 7 Service charges specified on Page 21 of this Price List do not apply for a conversion of existing service to from Home Advantage service packages ALL MATERIAL ON THIS SHEET IS NEW Issue Date 3 06 08 Effective Date 3 06 08 TEC Cherokee Division Original Page 142 T PRICE LIST SERVICE 46 HOME ADVANTAGE PACKAGES Continued Home Advantage packages are available to residential subscribers only 4 HOME ADVANTAGE PLUS The Home Advantage service package provides the following specified features A flat rate individual residential access line 512K 128K residential DSL High Speed Internet Access 350 Long Distance Minutes United States Only Inside Wire Maintenance Simply Everything Pack
264. esponse is not a free call The vendor at this time must give the customer the amount of the charges that will be applied if they respond g No calls will be placed to organizations providing emergency services including but not limited to hospitals nursing homes fire departments and law enforcement agencies h No calls will be placed on Sundays or Holidays No calls will be placed between the hours of 8 00 PM and 8 00 AM Monday through Saturday All calls must be made in compliance with FTC FCC and APSC rules and regulations including Do Not Call list i The Telephone Company is under no obligation to provide lists of telephone numbers or any directory information other than normally issued telephone directories j Messages must not contain obscene or profane language k Solicitation calls for the sale of pornographic material will not be allowed This type telecommunication service will not be used for any unlawful purpose Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 42 S8 GENERAL RULES AND REGULATIONS 8 6 Limitations and Use of Service Continued A Network Facilities for Use With Automatic Dialing and Announcing Devices Continued 1 Continued m Connection of customer provided communication systems must meet th
265. esting and coordination 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 44 Cancels Original Page 44 PRICE LIST SERVICE 16 Cellular Interconnection Service Continued C Rates and Charges Continued 6 Service Connection Charges Continued b Service Change Charges are applicable for receiving and recording information and or taking action in connection with a customer s Inside Move or transfer of service responsibility request for processing the necessary data on an existing Cellular Interconnection Service channel A Service Change Charge is applicable for each Cellular Interconnection Service channel associated with the customer request in lieu of a Service Establishment Charge C Premises Visit Charges are applicable per Digital Local Channel for the termination of a channel at a customer s premises or for inside moves Only one Premises Visit Charge applies when more than one channel service of the same type is terminated or moved at the same premises at the same time d Connection charges are applicable for the connection and testing of Digital Local Channels and or Interoffice Channels The charges applied are those nonrecurring charges contained in C 1 and 2 preceding e Charges for Cellular Interconnection Service 1 Service Establishment Charge Nonrecurring Charge a Per Cellular Interconnection Service Channel each 575 00 2 Service Change Charge a Per Cellular I
266. et 11 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 5 Payment Arrangements and Audit Provision Continued A Audit Provision Continued All information received or reviewed by the Customer or its authorized representative is to be considered confidential and is not to be distributed provided or disclosed in any form to anyone not involved in the audit nor is such information to be used for any other purpose B Minimum Monthly Charge Recording and Message Processing Service is subject to a minimum monthly charge The minimum monthly charge is the average of one twelfth of the largest message capacity ordered per calendar year C Cancellation of a Special Order A Customer may cancel a Special Order for Recording and Message Processing Service on any date prior to the service date The cancellation date is the date the Telephone Company receives written or verbal notice from the Customer that the Special Order is to be cancelled The verbal notice must be followed by written confirmation within 10 days The service date for Recording and Message Processing Service is the date the Customer requests the recordings to start When a Customer cancels a Special Order for Recording and Message Processing Service after the order date but prior to the start of service the minimum monthly charge will apply Issue Date
267. et 4 Cancels 1 Revised Sheet 4 Section Sheet No t N OUN N N NO O bk NNN Effective Date 4 01 12 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Index dba Cherokee Telephone Company Original Sheet 5 INDEX Subject Section Sheet No M Maintenance and Repair 8 31 Maintenance of Service Charge 3 4 Margerum Exchange Map 11 3 Minimum Contract Period 8 5 Minimum Service Charge for Willful Destruction 3 4 N N11 Dialing Services 4 38 43 Network Facilities for Use With Automatic Dialing and Announcing Devices 8 40 42 Network Interface Device 3 4 Number Change Charge 3 O Obligation and Liability of the Company 8 26 Obligation of the Subscriber 8 Operator Assisted Local Calls and Local Calling Card Service Calls 2 13 P Premises Wiring Associated with Registered Communications Systems 6 1 7 Premises Work Charge 3 Primary Listings 10 2 Private Right of way 5 1 Issue Date 4 12 12 Effective Date 4 01 12 Issued By James Garner T Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Subject Record Service Order Charge Resale of Service Restoration Charge Restoration of Service Returned Check Charge SafetyNet Service Selective Toll Restriction Services Service Connection Charges Service Order Work Charge Simple Business Special Construction Special Equi
268. et forth in A General above the Company shall not be liable for failure to furnish service unless the purchase price and costs expended by the Company in acquiring such special or private rights of way by purchase or condemnation be paid or guaranteed to the Company by the subscriber The rights of way here referred to are only those rights of way leading from the main line to the premises of the subscriber C Exceptions to Construction Charges 1 No construction charge is made for the provision of new pole lines or wire on public highways within the Basic Local Exchange Area Issue Date 1 14 10 Effective Date 1 15 10 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Contents Sheet 1 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER CONTENTS Sheet No S6 1 Premises Wiring Associated With Registered Communications Systems 1 7 6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company 8 14 6 3 Acoustic or Inductive Connections 15 S6 4 Connections of Customer Provided Communications Systems Not Subject to Part 68 of the FCC s Rules and Regulations 16 6 5 Connections of Customer Provided Terminal Equipment to Services Specifically Exempted from the FCC s Registration Program 17 S6 6 Customer Premises Inside Wire 18 20
269. event such hazard or interference The customer shall be responsible for payment of a Maintenance of Service Charge as set forth in Section 3 Service Connection Charges for each repair visit by the Company to the premises of the customer where the service difficulty results from the use of equipment facilities or services provided by an Other Common Carrier Network Control Signaling Satisfactory performance of the telecommunications network requires continuing functional capability of the network control signals and the switching equipment involved To assure such continuing capability network control signaling except customer provided tone type address signaling through a company provided or OCC provided connecting arrangement in the furnishing of telecommunications service shall be performed by equipment furnished installed and maintained by the Company or the OCC Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 22 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 7 Connections of Other Common Carrier Provided Communications Systems Continued D Conditions for Connection of Other Common Carrier Provided Communications Systems at the Premises of the Customer Other Common Carrier provided communications
270. eviously found on this page now found on Section 2 2 Revised Sheet 9 Issue Date 5 25 12 Effective Date 6 01 12 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company 2 Revised Sheet 9 Cancels 1 Revised Sheet 9 S2 BASIC LOCAL EXCHANGE SERVICE 2 9 Low Income Assistance Program Continued A Lifeline Assistance Continued 2 Regulations Continued a Continued N 1 Continued financial aid military housing and cost of living allowances irregular income from occasional small jobs such as baby sitting or lawn mowing and the like 2 A household is any individual or group of individuals who are living together at the same address as one economic unit A household may include related and unrelated persons An economic unit consists of all adult individuals contributing to and sharing in the income and expenses of a household An adult is any person eighteen 18 years or older If an adult has no or minimal income and lives with someone who provides financial support to him her both people shall be considered part of the same household Children under the age of eighteen 18 living with their parents or guardians are considered to be part of the same household as their parents or guardians N b Lifeline Assistance is also available to all residential customers who T M participat
271. exchange telephone service or service line to an idle on hook state if the system fails The customer shall then notify the Company of the failed condition 33 Connections of Customer Provided Terminal Equipment to Services Specifically Exempted from the FCC s Registration Program Customer provided terminal equipment may be connected at the customer s premises to party line and semi public coin services of the Company in accordance with the following A 1 Issue Date The connection of customer provided terminal equipment to services specifically excluded from the Federal Communications Commission s Registration programs shall be through a protective connecting arrangement which must be furnished by the Company The connection of customer provided communications equipment must comply with all the criteria contained in Subpart D of Part 68 of the Federal Communications Commission s Rules and Regulations both prior to and after the application of each of the mechanical and electrical stresses specified in that section 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 81 SERVICE Cancels Original Page 81 PRICE LIST 34 Customer Premises Inside Wire A General Regulations 1 2 6 7 Customer premises inside wire and standard jacks associated with residence and business individual line basic exchange services as defined elsewhere in this Price List may be provided by either the C
272. f 900 976 willbe made Subscribers who want the capability of dialing 900 976 calls will be required to request in writing the unblocking of 900 976 NNX s Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 30 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 3 Selective Toll Restriction Services Continued C Rates and Charges Continued Nonrecurring Monthly Charge Rate 1 Option Number One a Residence Line each 5 00 1 b Business Line each 5 00 1 gt 2 Option Number Two 2 a Residence Line each 5 00 1 b Business Line each 5 00 1 3 Option Number Three Restricted Codes a Residence Line each 5 00 2 00 b Business Line each 5 00 4 00 4 Option Number Four Restricted Codes a Residence Line each 5 00 2 00 b Business Line each 5 00 4 00 Note 1 Service charges will not be applicable to Option Number 1 as follows The nonrecurring charge will not be applicable to customers who subscribe 1 when the service is offered at the time of their application for new exchange service 2 within 90 days after central office conversions which make Selective Toll Restriction service available for the first time Note 2 Where central office equipment is not available to block all customers on the first occurrence of an
273. f the Company 4 Claims for libel slander or infringement of copyright arising from the material transmitted or recorded over its facilities claims for infringement of patents arising from combining with or using in connection with facilities furnished by the Company apparatus and system of the subscriber and against all other claims arising out of any act or omission of the subscriber in connection with facilities provided by the Company 5 Liability for failure to provide service 6 Liability for telephone listings is covered as shown in rule Telephone Directories Listings and Numbers in this price list 7 The Telephone Company shall be indemnified defended and held harmless by the Customer against any claim loss or damage arising from the use of services offered under this price list including but not limited to claims by subscribers to services provided to the Customer and users of any services provided by or resold by the Customer The Company shall not be liable for damages or statutory penalties in any cases where a claim is not presented in writing within sixty 60 days after the alleged delinquency occurs Equipment in Explosive Atmosphere The Company does not guarantee nor make any warranty with respect to equipment provided by it for use in an explosive atmosphere The subscriber shall indemnify and hold the Company harmless from any and all loss claims demands suits or other action or any liability w
274. ffective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 21 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Service Continued C Regulations and Limitations of Service Continued 1 Continued l In addition to the rate in this tariff section for the Call Forwarding features the following charges apply for the call being forwarded 1 between the originating station line and the call forwarding location the charge for this portion of a forwarded call shall be the charge specified in this tariff or any other applicable tariff for the type of call involved either local or toll for the entire duration of the call but measured only the distance to the call forwarding location and 2 between the call forwarding location and the terminating station line for calls forwarded outside the local calling area the Call Forwarding customer is responsible for the applicable toll charges and for calls forwarded inside the local calling area a measured or message rate service Call Forwarding customer is responsible for the applicable customer dialed measured or message rate service charges specified in this tariff as appropriate for each call answered at the answering location Such charges apply to all calls answered at the terminating station line including person to person and collect calls even though such calls
275. for the connection of customer provided equipment If the customer requires a different location in the same building it can be provided under the Key PABX Service Connection Charge elements found in the Service Connection Charge section of this price list 2 The Company shall not be responsible for installation operation or maintenance of any terminal equipment or communications systems provided by a customer Cellular Interconnection Service is not represented as adapted for the use of such equipment or system Where such equipment or system is connected to Company facilities the responsibility of the Company shall be limited to the furnishing of facilities for Cellular Interconnection Service and to the maintenance and operation in a manner proper for such digital service The Company shall not be responsible for Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 40 Cancels Original Page 40 PRICE LIST SERVICE 16 Cellular Interconnection Service Continued B Regulations Continued 4 Connections Continued b Responsibility of the Company Continued 2 Continued the through transmission of signals generated by such equipment or system or for the quality of or defects in such transmission or the reception of signals by such equipment or systems or damage to terminal equipment or communications systems provided by a customer or authorized user due to testing 3 The Company shall no
276. full capabilities of Enhanced Caller ID with Call Waiting Deluxe requires the use of an Analog Display Services Interface ASDI compatible telephone at the customer s premises The installation repair and the technical capability of the ADSI compatible CPE to function in conjunction with the features specified herein is the responsibility of the customer The Company assumes no liability and will be held harmless for any incompatibility between this equipment and the network features described herein Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 12 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 23 Calling Number Delivery Blocking Per Call Calling Number Delivery Blocking Per Call allows a customer to temporarily prevent transmission of that customer s Directory Number and or Directory Name allowing control of its availability to the called party The transmission of the Directory Number and or Directory Name to subscribers of Custom Calling features such as Caller ID can be temporarily prevented on an as needed basis by dialing a preassigned access code prior to making a call This action must be repeated each time a call is made to prevent the transmission of the Directory Number and or Directory Name Calling number Delivery
277. furnish written instructions as to how the rated Customer messages are to be provided to that other entity If the Customer does not furnish complete instructions all resulting unbillable messages will be delivered to the Customer The information shall be furnished by the Customer in a timely manner Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 30 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued D Obligations of the Customer Continued 3 The Customer shall furnish to the Telephone Company a written schedule of its rates and charges in sufficient time to allow the Telephone Company to establish a rating program The Customer s rate structure must be consistent with established Telephone Company rating methodologies The interval required to establish a rating program must be mutually agreeable to the Telephone Company and the Customer 4 When the Customer orders Bill Processing Service it shall authorize the Telephone Company in writing to deny service to end users for nonpayment in accordance with the Telephone Company s non payment regulations under the Telephone Company s General Subscriber Tariff approved by the State Regulatory Commission The Customer will notify its end users thro
278. g charge made for the construction of facilities in excess of those contemplated under the rates quoted in the service order schedule CONTINUOUS PROPERTY 8 The plot of ground together with any buildings thereon occupied by the subscriber which is not divided by public highways or separated by property occupied by others Where a subscriber occupies property on both sides of a street alley highway body of water railroad right of way etc and the properties would otherwise be continuous such properties are treated as continuous property provided local wire or cable facilities are used and the subscriber furnishes all local distribution pole line facilities or underground conduit required in connection therewith CONTRACT 8 Refers to the agreement between a subscriber and the Company under which services and facilities are furnished in accordance with the applicable provisions of the price list COST 8 The cost of labor and materials which include appropriate amounts to cover the Company s general operating and administrative expenses Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 125 Cancels Original Page 125 PRICE LIST SERVICE 42 Definitions Continued COST OF EQUIPMENT 8 Cost of equipment when referred to in this price list consists of equipment cost freight taxes cost of maintenance cost of operation general administration expenses including taxes on the basis of average char
279. g of Customer Provided Terminal Equipment and Communications Systems Interpositioned customer premises equipment arrangements i e arrangements of terminal equipment and communications systems are those arrangements which require that company provided equipment gain access to the telecommunications network through customer provided equipment Customer provided equipment may be interpositioned at the customer s premises either between the company provided equipment and the telecommunications network or between items of company provided equipment Company provided equipment will be furnished in an interpositioned configuration for use with telecommunications services in accordance with the following 1 Customer provided equipment to be connected in an interpositioned configuration must meet the requirements of Part 68 of the FCC Rules and Regulations 2 The connections between equipments of the interpositioned configuration must conform to recognized standard interfaces such as those specified by the Electronics Industries Association EIA or authorized by Part 68 of the FCC Rules and Regulations 3 The interpositioning must occur at the same premises where the associated telecommunications service is terminated 4 Any premises wiring which is provided by the customer must be provided in accordance with provisions of Part 68 of the FCC Rules and Regulations 5 The Company reserves the right to determine whether or not any individu
280. g that their listing be included in a directory of an exchange other than that from which service is rendered The rate for a foreign Company listing will be the rate of the Company in whose directory the listing appears TEC Cherokee Division T 1 Revised Page 31 Cancel Original Page 31 PRICE LIST SERVICE 11 Directory Listings Continued H Issue Date 2 04 08 Effective Date 3 02 07 Monthly Rate Business Residence Enterprise or WX Service Listing 4 30 4 30 1 This service provides an arrangement in connection with message toll service whereby a customer offers patrons the privilege of calling him without the payment of a toll charge and without having to request specific reversal of this charge 2 This service is available only to customers having private branch exchange service or individual line service excepting coin box 3 The exchanges in which such service is furnished are selected by the customer subject to the approval of the Company and the Company assigns and lists in the directory a special call number designation for the use of patrons in each such exchange 4 Calls for the special number are accepted only when originating at telephones located in the exchange or zone with which the special call number is associated and only those toll calls placed by calling this special number are considered as coming within the scope of the service 5 The customer assumes the charges for all toll calls p
281. ge 3 30 00 I Selective Toll Restriction Services Options One Two Six and Nine 4 0 00 Options Three Four Five Seven and Eight 4 2 00 4 00 Service Order Work Charges Premises Visit Required 3 13 00 16 00 Premises Visit Not Required 3 8 00 10 00 Record Type Orders Only 3 5 00 8 00 Telephone Numbers in Rotary Trunk Hunting 4 18 30 Verification Charge 2 3 38 711 Dialing Code for TRS Service Establishment Charge Per Basic Local Calling Area 4 389 90 1 Central Office Activation Per Central Office 4 150 00 Change of Point to Number by Subscriber Per Central Office 4 13 50 Issue Date 9 26 13 Effective Date 11 01 13 Issued By James Garner T Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 T dba Cherokee Telephone Company 2 Revised Contents Sheet 1 Cancels 1 Revised Contents Sheet 1 T S2 BASIC LOCAL EXCHANGE SERVICE CONTENTS Sheet No 2 1 General 1 2 2 Alphabetical Listing of Exchanges 1 2 3 Local Calling Areas 1 2 4 Authorization 2 2 5 Basic Local Exchange Rates 2 2 5 1 Intrastate End User Charge 2 2 6 2 7 Local Directory Assistance 4 5 2 8 Dual Party Relay Service 5 7 2 9 Low Income Assistance Program 8 12 T 2 10 Operator Assisted Local Calls and Local Calling Card Service Calls 13 14 S2 11 Local Operator Verification Interruption Service 15 16 Issue Date 5 25 12 Effective Date 6 01 1
282. ge 4 5 00 Personal Ringing a Ring 2 4 3 50 4 00 b Ring 3 4 4 00 4 50 Preferred Call Forwarding 4 4 00 4 50 Per Call 4 15 Preferred Call Rejection 4 3 00 3 50 Per Call 4 15 Privacy Control 4 3 00 5 00 Remote Program 4 3 00 Repeat Dialing 4 4 00 4 50 Per Call 4 15 Restrictive Use 4 10 00 Special Call Acceptance 4 4 00 4 50 Per Call 4 15 Speed Calling Eight Code Capacity 4 2 00 Thirty Code Capacity 4 2 90 Three Way Calling 4 2 95 Toll Code Restriction with PIN 4 3 00 4 00 A non recurring charge of 6 00 7 50 will apply to establish Call Trace Service on a per trace arrangement in addition to the applicable Service Connection Charges Issue Date 9 26 13 Effective Date 11 01 13 Issued By James Garner T Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 1 dba Cherokee Telephone Company 1 Revised Sheet 2 Cancels Original Sheet 2 S1 RATE SUMMARY Service Section Monthly Charge Dual Party Relay Surcharge 2 0 15 Emergency Conference Service and Fire Reporting Equipment Fire Number per access line 7 28 54 Fire Reporting Line per access line equipped 7 2 00 Siren Control Control Relay per siren 7 1 50 Pushbuttons or keys each 7 1 00 Enhanced Universal Emergency Number Service E911 per 1000 main stations served Automatic Number Identification 7 60 00 Automatic Location Identifica
283. ges and customer messages chargeable to Customer s end users 1 General Description Recording and Message Processing Service is the recording and transformation of Customer call detail into rated messages in preparation for billing Recording and Message Processing Service includes the ticketing editing and assembly rating and at the Customer s request provision of rated messages to the Customer or other entities and is provided 24 hours per day 7 days a week 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 4 12 2 12 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President General Description Continued Recording is the entering on magnetic tape or other acceptable media the details of customer messages originated through Switched Access Service for which answer and disconnect supervision has been received Recording is provided 24 hours a day 7 days a week Assembly and editing is the aggregation of the recorded customer message detail to create individual messages and the verification that the data required for rating in accordance with the standard format established by the Telephone Company
284. ges for these items and any other item of expense associated with the particular situation CUSTOMER 8 The individual partnership association or corporation which contracts for telephone service and is responsible for the payment of charges and compliance with the rules and regulations of the Company CUSTOMER PREMISES EQUIPMENT CPE 8 All telecommunications equipment located at a customer s premises except pay phones DATA ACCESS ARRANGEMENT B A protective connecting arrangement for use with the network control signaling unit or in lieu of the connecting arrangement an arrangement to identify a central office line and protective facilities and procedures to assure proper operation and protection of the telecommunications network DIRECT CONNECTION B Connection of terminal equipment to the telephone network by means other than acoustic and or inductive coupling DIRECTORY ASSISTANCE CHARGE B A charge made for placing requests from the Directory Assistance Operators DIRECTORY LISTING B The publication in the Company s alphabetical directory of information relative to a customer s name or other identification and telephone number DROP WIRE pB Paired wires insulated and under a common cover which connect a subscriber s line from the terminal on the pole to the point of demarcation on the customer s premises DUAL NAME LISTING 8 Provided for customers subscribing to residence service who share the same surname and reside at the sam
285. hatsoever whether suffered made instituted or asserted by the subscriber or by any other party or person for any personal injury to or death of any person or persons and for any loss damage or destruction of any property whether owned by the subscriber or others caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition location or use of said equipment so provided Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 116 Cancels Original Page 116 PRICE LIST SERVICE 41 General Rules and Regulations Continued E Obligation and Liability of the Company Continued 5 Liability of the Company Continued d Equipment in Explosive Atmosphere Continued The Company may require such subscriber to sign an agreement for the furnishing of such equipment as a condition precedent to the furnishing of such equipment The subscriber shall furnish install and maintain sealed conduit with explosion proof fittings between this equipment and points outside the hazardous area where connection may be made with regular facilities of the Company The subscriber may be required to install and maintain this equipment within the hazardous area if in the opinion of the Company injury or damage to Company employees or property might result from installation or maintenance by the Company Satisfactory performance of
286. he Company s liability if any for its willful misconduct is not limited by this section of the tariff With respect to any other claim or suit by a subscriber common carrier reseller or any other party for damages caused by or associated with any unauthorized computer intrusion including but not limited to the input of damaging information such as a virus time bomb any unauthorized access interference alteration destruction theft of or tampering with a Company computer switch data database software information network or other similar system the Company s liability if any shall not exceed an amount equal to the proportionate charge by the Company for the service for the period during which the service provided by the Company was affected or so utilized Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 37 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued E Liability of the Company Continued 9 Transmission of Data The Company shall not be held liable for any damage harm or loss of data caused by the subscriber using the Company s voice grade telephone access lines and or facilities for the transmission of data The Company s liability shall be limited to errors or damages to the transmi
287. he Company Continued G Conforming Answering Devices Connected Prior to July 1 1979 Customer provided Conforming Answering Devices which meet the standards and procedures set forth by the Company for Conforming Answering Devices and which were connected at the customer s premises to the telecommunications network prior to July 1 1979 in accordance with paragraphs 1 through 5 following may remain connected and be moved and reconnected in accordance therewith for the life of the equipment unless subsequently modified 1 Customers shall notify the Company of their intention to connect Conforming Answering Devices Such notification shall include the location at which the Conforming Answering Device is to be used as well as its Conformance Number 2 The Conforming Answering Device shall only be connected by standard network interface arrangement provided by the Company 3 The Conforming Device shall be operated and maintained in accordance with those instructions furnished with such Conforming Answering Device as required by the Company 4 Conforming Answering Devices may not a be used to transmit or receive data signals b be used to originate calls 5 The Conforming Answering Device shall comply with the minimum protection criteria set forth in paragraph E Minimum Protection Criteria for Electrical Connections preceding In the event that an answering device bearing a Conformance Number does not meet the requirements
288. he Telephone Company will where facilities and operating conditions permit provide information to the Customer from its end user records billing files and account data base and will be provided on an ICB 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 55 12 INTRASTATE ACCESS SERVICES TARIFF 12 3 VoIP Traffic A Issue Date Issued By General The term Toll VoIP PSTN Traffic denotes a customer s interexchange voice traffic exchanged with the Company in Time Division Multiplexing format over PSTN facilities which originates and or terminates in Internet Protocol IP format Toll VoIP PSTN Traffic originates and or terminates in IP format when it originates from and or terminates to an end user customer of a service that requires IP compatible customer premises equipment Customer s denotes any individual partnership association joint stock company trust corporation or governmental entity or other entity which subscribes to the services offered under this tariff including but not limited to Interexchange Carriers IXCs End Users and other telecommunications carriers or providers originating or terminating Toll VoIP PSTN Traffic The following provision applies to the treatment of Toll VoIP PSTN Traffic pursuant to the Federal Communications
289. he greater of total charges applicable to the directory listing for one 1 year or the then current term of the agreement In the case of additional or extra listings for which a charge is made its liability shall be limited to the monthly rate for each such listing for the charge period during which the error or omission continues after notice to the Company by the subscriber In the case of additional or extra listings for which a charge is made the liability shall be limited to the monthly rate for each such listing for the charge period during which the error or omission continues to occur The Company will not be a party to controversies arising between customers or others as a result of listings published in its directories Telephone directories are provided by the Telephone Company on the following basis a One copy is furnished for each Local Exchange Service access line at no charge b Copies in addition to those in paragraph a above are furnished at the rates specified in the National Directory Price List 2 Directories furnished without charge to subscribers are the property of the Company and are made available to customers only as an aid to the use of the telephone service The Company shall have the right to make a charge for directories issued in replacement of directories destroyed defaced or mutilated while in the possession of the subscriber 3 Directories regularly furnished to subscribers shall remain the p
290. he movement of passengers mail property or equipment by railroad or the repair maintenance or construction of railroad right of way structures or equipment c in cases where the customer facilities serve locations where it is impracticable because of hazard or inaccessibility for the Company to furnish its facilities and d during an interim period in cases where the customer has arranged for replacement of said customer facilities with facilities of the Company Telephone circuits of such companies will be connected to local or toll central office lines to form a through connection only through manual switching equipment or an attendants position or dial PABX equipment Such equipment or position may be located at either or both ends of the customer s Circuit Connection of a telephone circuit of such companies as specified in paragraphs 3 b c or d preceding may be established at either end of such circuit but shall not be established at both ends simultaneously Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 8 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER 6 2 Direct Connections and Connections Through Connecting Arrangements Provided by the Company A Grandfathered terminal equipment and communica
291. hin a reasonable time the Company has the right to take such action necessary for the protection of its facilities and shall immediately inform the customer of such action b Visit charges described herein are in addition to all other charges billed to the customer by the Company as provided for in the price list of the Company D Connection With Certain Customer Provided Facilities 1 Issue Date Effective Date 3 02 07 General Facilities owned by the customer may be connected with the facilities of the Company to the extent and in accordance with the provisions following when such connection is required by military necessity or public safety or when the customer owned facilities are in locations so hazardous remote or inaccessible that the Company considers it undesirable to install and maintain its own facilities in such locations or when otherwise provided for herein All such connections of customer owned facilities shall be made under and in accordance with the provisions of contracts made by and between the Company and the customer and must comply with Part 68 of the FCC Rules and Regulations a The United States Government 1 2 04 08 The Department of Defense Telephone facilities owned and maintained by the Department of Defense serving establishments such as are used as military posts navy yards naval operating bases flying fields training centers ammunition plants arsenals supply bases military cen
292. hment the 711 number will be recalled and the number will be considered available for reassignment The TRS entity must prior to provisioning of the service sign a written acknowledgment of possible recall of the 711 dialing code by the FCC and an agreement to return the code upon receipt of six 6 months written notice of such a recall from the Company or regulating entity and abide by all terms and conditions contained in Order 00 256 issued any subsequent rules which may be identified by the FCC in CC Docket 92 105 regarding the use and return of such 711 dialing codes Ifa recall is affected the Company will work with the TRS entity affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the six 6 month notice period The TRS entity will be required to migrate to any access arrangement the telephone relay services subsequently agreed to by the industry and approved by the FCC The TRS entity will be charged the appropriate tariff rates for the establishment of the new access arrangement Only one 10 digit toll free number may be used as the lead number per basic local calling area The 711 Dialing Code is provided where facilities permit The TRS entity should work separately with cellular companies to ascertain their end user customers will be able to reach telephone relay services provided by dialing 711 The TRS entity should work separately with competitive local exchange co
293. ho have made a deposit the date such deposit was made the amount of such deposit and the interest agreed to be paid thereon Service may be discontinued for failure of the subscriber to furnish a suitable deposit if requested by the Company five 5 days after the Company has served or mailed notice to the subscriber requesting such deposit The Company shall not hold a residential subscriber s deposit beyond December following twenty four 24 months of deposit retention if such account is considered in good standing by the Company At this time residential subscribers whose deposits have been held by the Company shall have their deposit and accrued interest refunded by the Company crediting such subscriber s December billing Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 109 Cancels Original Page 109 PRICE LIST SERVICE 41 General Rules and Requlations Continued D Establishment and Maintenance of Credit Continued 2 Deposits Continued d The fact that a deposit has been made shall in no way relieve the applicant or subscriber from complying with the Company s regulations as to advance payments and the prompt payment of bills on presentation nor constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for nonpayment of any regulated sums due the Company for services rendered The Company may discontinue service to an
294. hone Company Original Sheet 7 3 3 Issue Date Issued By Title S3 SERVICE CONNECTION CHARGES Application of Service Charges Continued B Application Continued 2 The Service Order Work Charge Without Visit means the charge that applies per customer request for work performed by the Company in connection with the receiving recording and processing of the customer s request for service to be completed at one time and a visit to the customer s premise is not required to complete the requested work The Record Service Ordering Charge is the charge that applies to listing activity requested by the customer Central Office Work Charge applies for work in the central office necessary to effect customer requested changes in service Access Line Work Charge Not Applicable Premises Work Charge applies for customer requested change work performed by the Company on the Customer s premises exclusive of establishing or re establishing network access to a Network Interface Device located at the normal point designated by the Company a The Premises Work Charge applies per Company employee performing billable work on the customer s premises Billable Premises Work is work performed on a customer s premises by a Company employee or representative at the customer s request and not covered by other charges This includes work preparation actual work and cleanup The sum of their time is used to determine the number of 15 minu
295. hone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 25 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 7 Connections of Other Common Carrier Provided Communications Systems Continued H Violations of Regulations When any OCC provided system is connected to the exchange service in violation of any of the provisions in S6 7 Connections of Other Common Carrier Provided Communications Systems the Company will take such immediate action as necessary for the protection of the network and will promptly notify the customer of the violation The customer shall discontinue such connection of the equipment or systems or correct the violation and shall confirm in writing to the Company within ten days following the receipt of written notice from the Company that such connection has ceased or that the violation has been corrected Failure of the customer to discontinue such connection or to correct the violation and to give the required written confirmation to the Company within the time stated above shall result in suspension of the customer s service until such time as the customer complies with the provisions of this tariff Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 26 6 8 Interpositionin
296. hout limitation the customer s employees or other members of the public Should service be suspended for nonpayment of charges it will be restored only as provided under Restoration Charges in Service Connection Charges of this price list When the service has been disconnected for nonpayment the service agreement is considered to have been terminated Re establishment of service may be made only upon the execution of a new service agreement which is subject to the provisions of this price list Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 103 SERVICE Cancels Original Page 103 PRICE LIST 41 General Rules and Regulations Continued C Establishment and Furnishing of Service Continued 5 Issue Date Customer Billing Continued f h In its discretion the Company may restore or re establish service which has been suspended or disconnected for nonpayment of charges prior to payment of all charges due Such restoration or re establishment shall not be construed as a waiver of any rights to suspend or disconnect service for nonpayment of any such or other charges due and unpaid or for the violation of the provisions of this price list nor shall the failure to suspend or disconnect service for nonpayment of any past due regulated account or accounts operate as a waiver or estoppel to suspend or disconnect service for nonpayment of such account or of any other past due ac
297. ial Billing Numbers 33 Specialized Types of Equipment 90 Subscriber Identified Ringing Assignment SIRA 138 oT Telecommunications Service Priority 145 Telephone Numbers in Rotary Trunk Hunting 33 U Universal Emergency Number Service E911 135 V Value Pack Services Packages 144 Voice Features Packages 149 Voice Mail V Mail Services 63 Issue Date 10 25 11 Effective Date 10 25 11 TEC Cherokee Division SERVICE 5 Revised Page 1 Cancels 4 Revised Page 1 PRICE LIST 1 Basic Local Exchange Service A A maximum of ten digits or frequency pulses for local service and extended area service will be provided by the Telephone Company The charges quoted here are for a period of one month payable monthly in advance and entitle the subscriber to local exchange service to all stations in the following towns within the State of Alabama Muscle Shoals Sheffield Rogersville Tuscumbia Cherokee Barton Margerum Florence Leighton Lexington Russellville Areas where at amp t of Alabama formally BellSouth exchange subscribers may be called pursuant to EAS arrangements between at amp t of Alabama and the Telephone Company Calls to CMRS cellular and paging companies and or CLECs customers are not included in the EAS calling area The rates for Local Exchange Service apply to all subscribers The rates following DO NOT reflect the Alabama Dual Party Relay System Surcharge of 15 as approved by the Ala
298. ial service Applicable DS1 Service Connection Charges will apply if channelization is ordered after initial installation Issue Date 2 04 08 Effective Date 10 09 07 TEC Cherokee Division T 1 Revised Pag 53 1 Cancels Original Page 53 1 PRICE LIST Issue Date 2 04 08 Effective Date 10 09 07 TEC Cherokee Division T 2 Revised Page 54 Cancels 1 Revised Page 54 PRICE LIST SERVICE 20 IntraLATA Private Line Service DS1 Service Continued G Move Charge per DS1 service channel applies for each DS1 Local Channel moved to a new location in the same building This move charge is equal to the DS1 Local Loop Channels nonrecurring charge Service Change Charge Inside moves plus Premises Visit charges A Move Charge also applies for each DS1 service moved to a new location in the Company territory within the same state This move charge is equal to the sum of all nonrecurring charges applicable to a new DS1 service channel installation at the new location H Digital Data Services Digital Local Channel is furnished between a Serving Wire T Center and the customer s premises The Digital Local Channel Charges apply per local Channel and include a Channel Termination at the Company s Central Office 1 DIGITAL LOCAL CHANNEL Nonrecurring Charge Month 12 24 First Add l to Month Months Months a 2 4 Kbps 414 00 271 00 65 00 58 75 56 50 b 4 8 Kops 414 00 271 00 65 00 58 75 56 50 c 9 6 Kbps 414 00
299. iary Equipment 3 Where the service desired requires more than one central office line connection charge the sum of the separate charges for each function applies except as hereinafter provided 4 Service Connection Charge Waiver a Disaster Relief In the event a current customer s premises is made untenable by hurricane tornado fire or flood the company will waive service charges for the establishment of service at temporary locations and the reestablishment of service at the customer s original location Service Connection Charge waivers will be limited to same quantity and type of service as provided at the premises made untenable by hurricane tornado fire or flood The Company may at its discretion provide waiver of service connection charges to business locations made untenable by hurricane tornado fire or flood Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 6 S3 SERVICE CONNECTION CHARGES 3 3 Application of Service Charges Continued A General Continued 5 Service charges may be paid at the time of application of service or as otherwise provided herein Service charges apply to changing or adding touchtone service custom calling features number changes or any other miscellaneous service as specified in this tariff For a
300. iations when the clearness of the listing or the identification of the customer is not impaired thereby B A listing must conform to the Company s specifications with respect to its directories C Listings are regularly provided in connection with all classes of exchange service A listing may be omitted from the directory upon request of a customer in writing and under the conditions specified in Nonpublished Private or Nonlisted Semi Private Service concerning nonpublished or nonlisted listings under rates terms and conditions of service as provided in the Company s tariff and or price list as applicable Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 10 dba Cherokee Telephone Company Original Sheet 2 10 DIRECTORY LISTINGS 10 2 Conditions Continued D The length of the contract period for directory listings where the listing actually appears in the directory is the directory period The directory period is from the day that the directory is distributed to the customers to the day the succeeding directory is distributed to the customers unless the listing no longer services the customer because of disconnection removal etc of the service the minimum contract period will be for at least 30 days When the listing appears on information records only the minimum contract period will be
301. ible for payment of all charges for services furnished the subscriber including charges for services originated or charges accepted at the subscriber s station The customer is responsible for payment of all charges for services furnished to the customer or its joint or authorized users This responsibility is not changed by the virtue of any use misuse or abuse of the customer s service or customer provided systems equipment facilities or services interconnected to the customer s service which use misuse or abuse may be occasioned by third parties including without limitation the customer s employees or other members of the public Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 17 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued E Customer Billing Continued 4 Should service be suspended for nonpayment of charges it will be restored only as provided under Restoration Charges in Section 3 Service Connection Charges of this tariff 5 When the service has been disconnected for nonpayment the service agreement is considered to have been terminated Re establishment of service may be made only upon the execution of a new service agreement which is subject to the provisions of this tariff Issue
302. ication as often as may be necessary The calling party shall be solely responsible for establishing the identity of the person or station with whom connection is made at the called location D Minimum Contract Period 1 Except as specified elsewhere in this tariff the minimum service period for local service is one month from the date service or additions to service are established and the minimum charge is the authorized rate for one month For purposes of rate administration each month is considered to have thirty days 2 The Company may require a contract period longer than one month at the same location in connection with special types or arrangements of equipment or for unusual construction necessary to meet specific demands for service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President National Telephone of Alabama Inc dba Cherokee Telephone Company 8 2 Use of Service Continued GENERAL SUBSCRIBER SERVICES TARIFF Section 8 Original Sheet 6 S8 GENERAL RULES AND REGULATIONS E Termination of Service 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President By the Company a The Company may after the applicable 5 day written notice either suspend service or terminate the subscriber s contract without suspension of service or following a suspension of service disconnect the service and remove any of its equipment from the subscriber s
303. ications Systems in the Company s tariff and or Price List 4 Connection may be made if the forms of electrical communication are the same and consistent with those for which the company provided service is offered Connections are not represented as being suitable for satisfactory transmission Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 23 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 7 Connections of Other Common Carrier Provided Communications Systems Continued D Conditions for Connection of Other Common Carrier Provided Communications Systems at the Premises of the Customer Continued 5 The rates and charges for connection with OCC provided communications systems shall be the same as those that would apply if company services were so connected The rates and charges to the customer are in addition to the rates and charges made by the OCC for the services and channels which it provides 6 The customer has a requirement to communicate over the service to or from the premises of that customer located in the same state and state subdivision as that for which the service initial period rate applies Other Common Carrier provided communications systems which are connected directly to the Service Te
304. ice on a per trace arrangement in addition to the applicable Service Connection Charges Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 26 Cancels Original Page 26 PRICE LIST SERVICE 10 Advanced Custom Calling Services Continued Rates for individual service features can be found in Section 7 of this Company s tariff on file with the Alabama Public Service Commission B Business Service 1 First Service Feature Monthly Rate a Call Return per line 5 20 Per Call 75 b Repeat Dialing per line 4 50 Per Call 75 C Preferred Call Forwarding per line 4 50 Per Call 75 d Call Trace per line 5 00 per successful trace 5 50 e Caller ID Basic per line 10 00 f Special Call Acceptance per line 4 50 Per Call 75 g Distinctive Ringing per line 4 50 Per Call 75 h Call Forwarding Busy Line 4 50 i Call Forwarding Busy Line Fixed 4 50 j Call Forwarding Busy Line Incoming Only 4 50 k Call Forwarding Don t Answer 4 50 I Call Forwarding Don t Answer Fixed 4 50 m Call Forwarding Don t Answer Incoming Only 4 50 n Call Forwarding Fixed by Code 4 50 O Call Forwarding Fixed by Ring Count 4 50 p Call Forwarding Variable 4 50 q Anonymous Call Rejection 3 50 r Call Pick up 4 50 s Call Transfer 2 00 t Caller ID Deluxe 10 00 u Caller ID Enhanced a With Call Management 16 95 b With Call Waiting Deluxe 15 00 v Calle
305. ify the Company when such grandfathered terminal equipment is to be connected and shall notify the Company when such grandfathered terminal equipment is to be permanently disconnected such notification shall include a description of the equipment including the manufacturer s name model number and type of equipment all such connections are made through a company provided network interface device and all such connections shall comply with the minimum protection criteria following premises wiring shall conform to Part 68 of the FCC Rules and Regulations no changes may be made to equipment so connected except by the manufacturer thereof or a duly authorized agent of the manufacturer additions to grandfathered communications systems may be made without registration of any additional equipment involved if a equipment so added is being reconnected i e was previously directly connected prior to January 1 1980 in accordance with Telephone Company price lists and b such additions comply with the provisions of a through e preceding additions of registered equipment to grandfathered communications systems are subject to the provisions of this section preceding Customer provided terminal equipment and customer provided communications systems connected to the telecommunications network via customer provided grandfathered protective circuitry are subject to the provisions preceding Issue Date 2 04 08 Effective Date 3 02 07
306. ignment of the old call number to the service of the new party is arranged for only after the former subscriber has given his consent to its use and then only when in the judgement of the Company there exists no relationship business or otherwise between the old and new subscribers and when in the judgement of the Company a change in the telephone number is not required When in the judgement of the Company there does exist a relationship business or otherwise between the old and the new subscribers the reassignment of the old telephone number will not be permitted unless all charges due under the current account have been paid and then only when in the judgement of the Company a change in the telephone number is not required Issued By Lera Roark Docket No Title Vice President Effective Date 5 16 07 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 21 S8 GENERAL RULES AND REGULATIONS 8 4 Establishment and Maintenance of Credit A Establishment of Credit 1 The Company is not obligated to establish furnish or continue to furnish service to any individual or firm that owes for service previously rendered at the same or a different address until arrangements have been made to liquidate such previous indebtedness to the Company In order to insure the payment of all charge due for its service the Company may require any subscriber to es
307. ilable to customers at Business office or other designated locations D Violation of Regulations 1 Where customer provided inside wire is causing harm to the network and or is in violation of Part 68 F C C Rules and Regulations the Company will promptly notify the customer of the violation and will take such immediate action as is necessary for the protection of the telecommunications network and Company employees 2 The customer shall discontinue use of the customer provided inside wire or correct the violation and notify the Company in writing that the violation has been corrected within 10 days after receipt of such notice 3 Failure of the customer to discontinue such use or to correct the violation will result in the suspension of the Customer s service until such time as the customer complies with the provisions of this tariff Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 20 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 6 Customer Premises Inside Wire Continued E Rates and Charges See Company s Price List at www cherokeetel net Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephon
308. ilities no visit charge will apply 3 If the customer does not or cannot disconnect the customer provided equipment or facilities from the line the Company will initiate a premises visit to establish the location of the trouble If the source of the trouble is determined to be located in customer provided equipment or facilities or the results of the customer provided equipment or facilities the appropriate visit charge will apply 4 Ifa customer cannot be contacted the Company may at its option temporarily disconnect the customer s service until the customer can be contacted and the trouble source determined At such time the procedures as set forth under b and c above may apply 5 Upon contact the customer may request the Company to defer its visit until the customer has his customer provided equipment or facilities tested in which case circumstances permitting the Company will delay its visit for a reasonable time Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 72 Cancels Original Page 72 PRICE LIST SERVICE 29 Premises Wiring Associated With Registered Communications Systems Continued C Visit Charge Continued 2 Conditions Continued a Continued 6 If the customer asks the Company to defer its visit in accordance to e above and does not disconnect his equipment repair or cause to be repaired his equipment or consent to a visit by the Company wit
309. including protective circuitry if any connected at the customer s premises in accordance with the Telephone Company s tariffs and that is considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such terminal equipment was connected to the telecommunication network prior to July 1 1979 and is of type of terminal equipment which was directly connected i e without telephone company provided connecting arrangements to the telecommunications network as of October 17 1977 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 30 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER 6 10 Definitions Continued Grandfathered Connections of Terminal Equipment The term Grandfathered Connections of Terminal Equipment as used in this section denotes connections via telephone company provided connecting arrangements of customer provided terminal equipment connected at the customer s premises in accordance with any Telephone Company s tariffs and that are considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such connections to the telecommunications network were made via telephone company provided connecting arrangements prior to July 1 1979 and such connecting arrangeme
310. ined by applying the percentage of the unexpired portion of the Basic Termination Charge for the Initial Service Period to the full Initial Service Period a The Basic Termination Charge and the Initial Service Period are indicated in the section of this tariff covering the service items to which they apply When a subscriber cancels an order for service carrying a Basic Termination Charge prior to the establishment of that service a termination charge applies equal to the cost incurred by the Company in engineering ordering and providing the equipment and disposing of it less credits obtained through disposal The termination charge in this event will not exceed the Basic Termination Charge 9 Number Change Charge for a customer originated change of telephone number a number change charge is applicable for each number changed plus the appropriate service ordering charge For a change from residence to business service without a number change the business service ordering charge without visit is applicable For a change from business to residence the residence service ordering charge plus a residence number change charge is applicable When down grading from a business to residence service the number must be changed 10 For rearrangement of drop wire and or protector the appropriate charge for Service Ordering and Central Office Work per line are applicable Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Ro
311. ing Services Continued B Definitions of Feature Offerings Continued 4 Call Forwarding Busy Line Call Forwarding Busy Line redirects calls attempting to terminate to a busy line to another designated line This feature can be assigned to both residential and business group applications Administration can be accomplished through the Company or by the subscriber via access codes In business group applications this feature may be used to forward any intra group or inter group call to a designated station which may be within or outside of the same switching system Call Forwarding Busy Line Fixed Call Forwarding Busy Line Fixed allows all calls to be forwarded to a predetermined telephone number when your line is busy Calls may originate from either within or outside the business group This feature is activated by the Telephone Company and requires no action on the part of the user Call Forwarding Busy Line Incoming Only Call Forwarding Busy Line Incoming Only allows the user when the line is busy to forward only those calls which originated outside the business group Intra group terminations and terminations from private facilities result in busy treatment when the line is off hook Administration can be through the Company or by the subscriber via access codes Call Forwarding Don t Answer Call Forwarding Don t Answer provides for calls terminating to a subscriber s idle directory number to be forwarded aft
312. ingement of patents arising from combining with or using in connection with facilities furnished by the Company apparatus and system of the subscriber and against all other claims arising out of any act or omission of the subscriber in connection with facilities provided by the Company e Liability for failure to provide service Liability for telephone listings is covered as provided under Telephone Directories Listings and Numbers in this tariff g The Telephone Company shall be indemnified defended and held harmless by the Customer against any claim loss or damage arising from the use of services offered under this tariff including but not limited to claims by subscribers to services provided to the Customer and users of any services provided by or resold by the Customer Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 34 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued E Liability of the Company Continued 3 Issue Date 5 15 07 The Company shall not be liable for damages or statutory penalties in any cases where a claim is not presented in writing within two 2 years after the alleged delinquency occurs Equipment in Explosive Atmosphere The Company does not guarantee nor make
313. interrupted The customer may request these services for a charge where facilities are available by calling the O operator Application of Charges The charges specified following will apply to all request except 1 Emergency requests from official emergency agencies when the request is received on an agency line from agency personnel 2 Emergency requests in which the caller identifies that the request is to one of the following a an official public emergency agency b an emergency medical number or c a privately endowed and operated suicide drug alcohol or runaway crises reporting center or 3 Requests in which the operator encounters a trouble condition or has a reason to believe a trouble condition exists 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 16 S2 BASIC LOCAL EXCHANGE SERVICE 2 11 Local Operator Verification Interruption Service Continued C Issue Date Issued By Rates and Charges 1 A charge for Verification applies each time the operator verifies a line is in use Charge a Verification Charge each 3 38 2 A charge for Interruption applies each time the operator interrupts voice conversation in progress and does not depend on whether the called party agrees to release the line a Interruption Charge each
314. ion Sequentially placed calls refer to those calls automatically dialed by successively increasing or decreasing integers or similar methods Where facilities permit the equipment shall be so programmed or utilized in such a manner as to automatically disconnect a called party s line not later than ten seconds after the called party hangs up Within 20 seconds after the called party answers the name and telephone number of the individual or firm making or paying for the call including but not limited to the name of the individual or firm on whose behalf the call is made must be clearly stated At the conclusion of the call the name and telephone number of the individual or firm making or paying for the call including but not limited to the name of the individual or firm on whose behalf the call is made must again be clearly stated If the customer s response is to be recorded they must be informed of such and permission must be granted Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 41 S8 GENERAL RULES AND REGULATIONS 8 6 Limitations and Use of Service Continued A Network Facilities for Use With Automatic Dialing and Announcing Devices Continued 1 Continued f If the solicitation call requires a response by the customer and a charge will apply the customer must be informed that the r
315. ions common carriers which are not engaged in the business of providing either a public landline message telephone service or public message telegraph service MISCELLANEOUS SERVICE Service not regularly furnished with the various classes of exchange service MOVE A transfer of telephone service from one location to another on the same premises where there is no interruption of service other than is incident to the work involved Transfers of telephone service and equipment from one premises to another or from one location to another on the premises involving a break in the continuity of service and resulting in cessation of local service charges are not considered as moves but as new service connections and service charges that may be applicable NETWORK CONTROL SIGNALING The transmission of signals used in the telecommunications system which perform functions such as supervision control status and charging signals address signaling Dialing calling and called number identification audible tone signals call progress signals indicating recorder or busy conditions or altering tones to control the operation of switching machines in the telecommunications system NETWORK CONTROL SIGNALING UNIT The terminal equipment furnished installed and maintained by the Company for the provision of network control signaling NETWORK INTERFACE DEVICE NID A standard FCC Registration Program jack or equivalent that is installed by the Tel
316. is for business purposes Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 14 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued C Application of Residence Rates 1 Residence rates apply when the use of the service is of a domestic nature and provided that service is not used substantially for occupational purposes Residence rates apply for a Private residences where business alphabetical or classified telephone directory listings are not provided b In private apartments of hotels rooming houses or boarding houses where service is confined to the subscriber s use and elsewhere in rooming houses which are not advertised as a place of business or which have less that five rooms for roomers or which furnish meals to less than ten boarders provided business telephone directory listings are not furnished 2 In the places of residence of a clergyman and in the place of residence of a physician dentist veterinary surgeon or other medical practitioner provided the subscriber does not maintain an office in the residence In the residence of a Christian Science practitioner nurse or midwife or in the office of any of this group of persons provided the office is located in the subscriber s residence and is n
317. is ordered at time of installation there is no charge for CCC Charges apply when CCC is added via ESF or removed via SF Clear Channel Capability CCC per DS1 service channel optioned as Nonrecurring Charge Superframe Format SF each subsequent charge 600 00 Extended Superframe Format ESF each subsequent charge 600 00 Service Establishment Charges applicable for each DS1 service channel ordered for receiving and recording information and or for taking action in connection with a customer s request and processing the necessary data These charges include engineering design common centralized testing and coordination Nonrecurring Charge B per each DS1 Service Channel 575 00 Service Change Charges applicable for receiving and recording information and or taking action in connection with a customer s inside more or transfer of service responsibility request for processing the necessary data on an existing DS1 service channel A Service Change Charge is applicable for each DS1 service channel associated with the customer request in lieu of a Service Establishment Charge Nonrecurring Charge per DS1 Service Channel for inside moves each 350 00 per transfer of responsibility each 350 00 Premises Visit Charge applicable per DS1 local channel for the termination of a channel at a customer s premises or for inside moves Only one premises visit charge applies when more than one channel service of the
318. is handicap d When the caller advises he has had service trouble in reaching the terminating number 2 Local Calling Card Service Calls A surcharge will apply to all calling card service calls wherein the caller dials both the called number and the calling card service number and the call is completed in the local service area Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 14 S2 BASIC LOCAL EXCHANGE SERVICE 2 10 Operator Assisted Local Calls and Local Calling Card Service Calls Continued B Rates and Charges 1 For any completed message in the call classes listed following a service charge will be applied as follows a Billing Surcharges Rate 1 Station to station customer dialed cards each 1 00 2 Station to station operator assisted sent paid collect third number and non customer dialed calling card calls each 2 50 3 Person to person operator assisted calls each 5 00 b Operator Dialed Surchargee Station to station operator assisted or Person to person operator assisted calls Excluding those billed to calling cards where the operator dials the terminating number 1 25 C Partially Automated Surcharge g Station to station operator assisted calls where the customer dials the terminating number 1 00 d Zero Min
319. is present Assembly and editing is performed at least once a week Provision of customer message detail is the provision of magnetic tapes containing the assembled and edited customer message detail and when requested by the Customer data transmitting the assembled and edited customer message detail to the Customer sorting the message detail and providing name and address information for the message detail Except for lost or damaged records the recorded detail will be available to the Customer not more than five business days after the date all the detail requested by the Customer was processed by the Telephone Company Undertaking of the Telephone Company A The Telephone Company will record all customer messages which are accessible by the Telephone Company provided recording equipment or operators Unavailable customer messages i e certain Feature Group C operator and TSPS messages which are not accessible by Telephone Company provided recording equipment or operators will not be recorded The recording equipment will be provided at locations selected by the Telephone Company Assembly editing and rating will be performed on all customer messages recorded during the billing period established by the Telephone Company Except as set forth in B 1 C following recorded message detail from previous billing periods will not be recovered and made available to the Customer Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER
320. ises at all reasonable hours for any purpose reasonably pertinent to the furnishing of telephone service and the exercise of any and all rights secured to it by law or by the tariff schedules b The Company may remove any or all of its property located on the subscriber s premises at the termination of service as provided by the tariff schedules 5 Maintenance and Repair All ordinary expense of maintenance and repair in connection with equipment facilities and services provided by the Company is borne by the Company unless otherwise specified in this tariff In case of damage to or destruction of any of the Company s instruments or accessories due to the negligence or willful act of the subscriber and not due to ordinary wear and tear the subscriber will be held responsible for the cost of restoring the equipment to its original condition or of replacing the equipment destroyed Subscribers may not rearrange disconnect remove or attempt to repair nor permit others to rearrange disconnect remove or attempt to repair any apparatus or Network Interface Device installed by the Company except upon the consent of the Company Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 30 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Com
321. ished under the original contract which is not retained by the new subscriber Resale of Service The resale of any services provided by the Company is not permitted except as provided elsewhere in this price list or as specifically authorized by the Company Restoration of Service In the event service is temporarily denied for nonpayment such service will be restored upon payment of charges due or at the discretion of the Company a substantial portion thereof A restoration charge equal to a Service Order Premises Visit Not Required and a Central Office Work charge per central office line or trunk will apply If a trip to the premises is made to temporarily disconnect service for non pay and payment is rendered at the time the Company agent is on the premises and service is not disconnected the subscriber will be required to pay a Service Order Premise Visit Charge Customers not reconnected within 10 calendar days from date of suspension will be treated as a new customer and appropriate service charges and a new deposit may apply 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 98 SERVICE Cancels Original Page 98 PRICE LIST 41 General Rules and Regulations Continued B Use of Service Continued 8 Issue Date Subscriber Complaints Any objection to billed charges should be reported to the Telephone Company within sixty 60 days from the day the bill is issued Adjustments to
322. ision of inside wire available to customers at Business office or other designated locations D Violation of Regulations 1 Where customer provided inside wire is causing harm to the network and or is in violation of Part 68 F C C Rules and Regulations the Company will promptly notify the customer of the violation and will take such immediate action as is necessary for the protection of the telecommunications network and Company employees 2 The customer shall discontinue use of the customer provided inside wire or correct the violation and notify the Company in writing that the violation has been corrected within 10 days after receipt of such notice 3 Failure of the customer to discontinue such use or to correct the violation will result in the suspension of the Customer s service until such time as the customer complies with the provisions of this price list E Rates and Charges 1 Business 4 00 per month 2 Residence 2 00 per month Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 83 Cancels Original Page 83 PRICE LIST SERVICE 35 Connections of Other Common Carrier Provided Communications Systems A Issue Date 2 04 08 Effective Date 3 02 07 General Provision Communications systems provided by the Other Common Carrier hereafter referred to as the OCC may be connected with the facilities furnished by the Company for exchange service as specified in B through H
323. isioned for the subscriber the nonrecurring charges will not be refunded or waived 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 8 Cancels Original Page 8 PRICE LIST SERVICE 6 N11 Dialing Service Continued B Service Requirements and Conditions Continued 3 The N11 subscriber must prior to provisioning of the service sign a written acknowledgment of possible recall of the N11 number by the FCC and an agreement to return the code upon receipt of six 6 months written notice of such a recall from the Company or regulating entity and abide by all terms and conditions contained in Order 00 256 issued any subsequent rules which may be identified by the FCC in CC Docket 92 105 regarding the use and return of such N11 numbers If a recall is affected the Company will work with the N11 subscriber affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the six 6 month notice period The N11 subscriber will be required to migrate to any access arrangement the telephone relay services subsequently agreed to by the industry and approved by the FCC The N11 subscriber will be charged the appropriate tariff rates for the establishment of the new access arrangement 4 Only one 7 or 10 digit local number or one 10 digit toll free number may be used as the lead number per basic local calling area All central offices within a basic local calling area must be
324. isting will carry the regular additional listing monthly rate Charges begin on the day the information records are posted 12 Direct In Dialing Service A General 1 Issue Date This service includes central office switching equipment necessary for in dialing from the exchange and toll network directly to stations associated with customer provided switching equipment This service must be provided on all lines in a trunk group arranged for inward service Routing of calls to a selected number within the DID number group over a separate trunk group is not contemplated The minimum commitment period for the service is three years In case of discontinuance or reduction of service within the minimum commitment period a basic termination charge as shown in the rates following reduced by 1 36 for each full month of service provided shall be applied The rates herein contemplate the use of standard Company equipment and serving arrangements When equipment or service of a special type is requested and provided rates and charges are based on the cost involved to meet the individual requirements of each case Operational characteristics of interface signals between the telephone company provided and customer provided switching equipment must conform to the rules and regulations the telephone company considers necessary to maintain proper standards of service The telephone company shall not be responsible to the customers or autho
325. ith add on or transfer established calls to another station by flashing the switchhook and dialing the transfer to number Call Waiting Call Waiting provides the user busy on a call with a private signal which alerts him to an unanswered call waiting to be completed to his number The user may hold the existing call answer the incoming call and alternately talk on both calls until one has been terminated Before a call is initiated the Call Waiting subscriber may by dialing a code activate the cancel feature and Call Waiting is then made inoperative on the first call initiated by the subscriber immediately following activation of the cancel feature The cancel feature may also be activated after a call is established if the customer subscribes to flat rate Three Way Calling Call Waiting is restored automatically on termination of the call During the time the cancel feature is activated incoming callers receive a busy tone Caller ID Basic This feature enables the customer to view on a display unit the Directory Number DN on incoming telephone calls When Caller ID Basic is activated on a customer s line the Directory Numbers of incoming calls are displayed on the called CPE during the first long silent interval of the ringing cycle Any customer subscribing to Caller ID Basic must provide his own display unit The installation repair and technical capability of that equipment to function in conjunction with the featur
326. iving together at the same address as one economic unit A household may include related and unrelated persons An economic unit consists of all adult individuals contributing to and sharing in the income and expenses of a household An adult is any person eighteen 18 years or older If an adult has no or minimal income and lives with someone who provides financial support to him her both people shall be considered part of the same household Children under the age of eighteen 18 living with their parents or guardians are considered to be part of the same household as their parents or guardians M Certain material formerly found on this page now found on 2 Revised Page 4 Issue Date N N M 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 2 Revised Page 4 Cancels 1 Revised Page 4 PRICE LIST SERVICE 4 Lifeline and Link Up Assistance Programs Continued b Lifeline Assistance is also available to all residential customers who participate in T M one of the following low income assistance programs Medicaid Supplemental T Nutrition Assistance Program SNAP Supplemental Security Income SSI T Section 8 Federal Public Housing Assistance FPHA the Low Income Home Energy Assistance Program LIHEAP Temporary Assistance for Needy Families T TANF and the National School Lunch Program s Free Lunch Program T C In addition to meeting the qualifications provided in paragraph
327. l Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 35 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued E Liability of the Company Continued 4 Equipment in Explosive Atmosphere Continued Satisfactory performance of the telecommunications network requires continuing functional compatibility of the network control signals and the switching equipment involved To assure such continuing compatibility network control signaling in the furnishing of exchange telecommunications service shall be performed by equipment furnished installed and maintained either by the Company or by the subscriber 5 Unsafe or prohibited facilities appliances or apparatus The Company may refuse to furnish service on the premises of an applicant for telephone service and may disconnect a subscriber s telephone service on a premises if any of the facilities appliances or apparatus on such premises are found to be unsafe or causing harm to Company facilities and may refuse to furnish telephone service on such premises until the applicant or subscriber shall have remedied the condition 6 Foreign attachments The Company shall have the right to disconnect foreign attachments which are unlawfully connected to telephone service and may without notice discontinue service to the subscriber should this condition persist in violation of this rule Issue Date 5 15 07 Effective Date
328. l be used by the Telephone Company in an uncollectible apportionment study to determine the realized uncollectible amount for each Customer which is provided Bill Processing Service and or Private Line Billing Service by the Telephone for the most recent 3 month period This realized uncollectible amount for a Customer will after the adjustment to account for Customer amounts for uncollectibles for the previous 3 month period which were greater or lesser than the realized uncollectible amount for the same 3 month period be divided by the Total Current Amount Billed for the Customer for the same most recent 3 month period to develop a Customer uncollectible factor This factor will be used by the Telephone Company for the next 3 months to determine the Customer amount for uncollectibles Just prior to the end of the 3 month period the Telephone Company will determine a new Customer uncollectible factor in the same manner as above for the ensuing 3 month period Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 47 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Purchase of Accounts Receivable Continued Recourse Adjustments Continued B 3
329. l calling or LATA NPA serving area for the originating line per call 1 25 b Outside the Company s local calling and LATA NPA serving areas for the originating line per call 1 25 2 8 Dual Party Relay Service A Application For the purposes of this Section the following definitions rules and regulations are applicable in addition to the definitions contained in Section 9 Definitions and to the rules and regulations contained in Section 8 General Rules and Regulations of this tariff In the event of any conflict between the provisions of this section and the provisions of Sections 8 and 9 then the provisions of this section shall prevail Description of Service Dual Party Relay permits the hearing and speech impaired users of Telecommunications Devices for the Deaf TDD to communicate with users of ordinary telephones Communication takes place when a communications assistant relays conversations voice to TDD or TDD to voice These calls are between one party who must communicate by means of a TDD and another who communicates by means of an ordinary telephone Messages are rated from the rate center of the calling party to the rate center of the called party The rates for local telephone service reflected in this tariff do not include the Alabama Dual Party Relay System Surcharge of 15 approved by the Alabama Public Service Commission effective January 1 1995 Docket U 3089 No exemptions or exception
330. l dialing arrangement for community information and referral services 311 Dialing Service A311 is a three digit local dialing arrangement for access to non emergency police and other government agencies 511 Dialing Service A511 is a three digit local dialing arrangement for traffic and transportation information 811 Dialing Service A811 is a three digit local dialing arrangement accessing One Call Services to protect pipeline and utilities from excavation damage Pursuant to Order 00 256 issued by the FCC in CC Docket 92 105 the N11 subscriber must comply with any orders and rules pertaining to N11 N11 services are available in TEC Cherokee Division territory only To provide access to aN11 number to end users in at amp t of Alabama or other independent company territory or to a CLECs end users within the local calling area the N11 subscriber must make appropriate arrangements with the other independent company at amp t of Alabama or CLEC serving that territory The Local Calling Area of the N11 subscriber will be the Basic Local Calling Area as defined in this price list as facilities permit If local calling areas are merged and a N11 number exists in both areas the N11 subscriber who established the N11 Service first in time will be entitled to retain the N11 number in the merged calling area This service is furnished subject to the availability of the N11 number N11 can be delivered via regular exchange access lines by
331. lable to the subscriber at the Telephone Company business office N Simple Business The business individual line basic exchange service which does not terminate in a communications system The term Business Non Key is synonymous with the term Simple Business O Credit Card Convenience Fee A convenience fee is a charge in addition to N the original transaction amount for the convenience of being able to make a credit card payment over the telephone with a customer care representative This allows our customers another option that is separate and in addition to standard payment methods Issue Date 9 26 13 Effective Date 11 01 13 Issued By James Garner T Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 5 S3 SERVICE CONNECTION CHARGES 3 3 Application of Service Charges A General 1 Service charges as used herein and in other sections of this tariff are applicable to the ordering connecting moving changing rearranging and furnishing of telephone service and miscellaneous and supplemental equipment and other telephone facilities The charges apply as follows except as provided hereinafter in other sections of this tariff 2 Service order charges are applicable to the following services a All classes of Basic Local Exchange Service b Directory Listings c Miscellaneous Service Arrangement and Auxil
332. laced by calling this special number in each exchange 6 The initial contract period for this service is three months Service may be terminated within the initial contract period by payment of the minimum service charge to the end of the initial contract period Charges begin on the day the information records are posted Trade Names 1 A trade name created by adding a term such as Company Agency Shop Works etc to the name of a commodity or service will not be accepted as a listing unless the subscriber shows satisfactory that he is authorized to do business under the trade name The Company reserves the right to reject listings which appear to be designed primarily to give publicity to the commodity or service or which in its judgment are otherwise objectionable or unnecessary for identification purposes TEC Cherokee Division T 1 Revised Page 32 SERVICE Cancels Original Page 32 PRICE LIST 11 Directory Listings Continued J Dual Name Listings 1 2 3 Dual Name Listing will be a combined directory listing for any two people with the same last name and the same address Those who qualify for a dual listing may include a husband and wife a mother and daughter father and son brothers and or sisters In addition we will allow a woman whose husband is deceased to list her own name and her husband s first name The dual name Primary Listing will be provided at no monthly rate The dual name additional l
333. law that a formal charge has been filed by competent authority against the telephone subscriber provided however the Company before discontinuing service shall give to the subscriber no less than three days written notice of its intention to do so The telephone Company will refuse to furnish service when it has reasonable grounds to believe that such service will be used in violation of law 1 Tampering With Facilities The Company may refuse to furnish or may deny telephone service to any person firm or corporation on whose premises is located telephone facilities which show evidence of tampering manipulating or use of any device whatsoever for the purpose of obtaining service without payment of charges 2 Unauthorized Attachments or Connections The Company shall not be required to attach its facilities to facilities not owned and installed by it nor shall facilities not furnished by the Company be attached to or connected with facilities furnished by the Company whether physically acoustically by induction or otherwise unless provided elsewhere in this tariff or unless written permission is obtained from the Company In case any such unauthorized attachment or connection is made the Company shall have the right to disconnect the same or to suspend service during the continuance of said attachment or connection or to terminate the service The Company shall have the right to make a charge sufficient to recover any losses expe
334. led party hangs up Within 20 seconds after the called party answers the name and telephone number of the individual or firm making or paying for the call including but not limited to the name of the individual or firm on whose behalf the call is made must be clearly stated At the conclusion of the call the name and telephone number of the individual or firm making or paying for the call including but not limited to the name of the individual or firm on whose behalf the call is made must again be clearly stated If the customer s response is to be recorded they must be informed of such and permission must be granted If the solicitation call requires a response by the customer and a charge will apply the customer must be informed that the response is not a free call The vendor at this time must give the customer the amount of the charges that will be applied if they respond No calls will be placed to organizations providing emergency services including but not limited to hospitals nursing homes fire departments and law enforcement agencies No calls will be placed on Sundays or Holidays No calls will be placed between the hours of 8 00 PM and 8 00 AM Monday through Saturday The Telephone Company is under no obligation to provide lists of telephone numbers or any directory information other than normally issued telephone directories Messages must not contain obscene or profane language Solicitation calls for the sale of po
335. licable for establishing moving or changing basic telephone service and is in addition to applicable Service Charges An installation charge may sometimes be referred to as an initial or non recurring charge G Restoration Charges A restoration charge is a charge applicable to restoring service following a denial of such service H Termination Charge The charge applied when a customer discontinues an item of service or equipment prior to the expiration for the initial service period designated for such item l Number Change Charge A Number Change Charge is a charge which applies for a customer originated request for a change of telephone number J Maintenance of Service Charge A Maintenance of Service Charge is a M non recurring charge applicable for each repair visit to a customer s premises in connection with a service difficulty or trouble report due to the following 1 a condition in a customer provided terminal or communications system or customer provided or maintained inside wiring arranged for connection to Company facilities 2 a receiver off hook condition in customer premises equipment 3 or where specifically stated in this tariff It also applies to the testing of private line multi point circuits when it is determined that the trouble is not in the Company provided facilities Issue Date 9 26 13 Effective Date 11 01 13 Issued By James Garner T Docket No Title Vice President GENERAL SUBSCRIBER SE
336. ling party while using or attempting to use facilities furnished by the Company or arising from combining with or using in connection with facilities of the Company any cordless telephone Explosion Proof Equipment As prescribed by the National Electrical Safety Code explosive atmospheres have been classed in various classes and groups Class has been set up for gases vapors etc and Class Il for dusts powders etc Under Class I gases have been divided into four groups as follows Group A B Acetylene Group B B Manufactured Gas and Hydrogen Group C B Refineries and Chemical Plant Vapors of Ethyl Ethers Gasoline Petroleum Naptha and Acetone Group D BAlcohols and Lacquer Solvents a Telephone instruments that have been approved by the Underwriter s Laboratory may be provided for Groups B C and D of Class and all of Class Il b Explosive atmosphere equipment may be furnished with individual line PABX and key station service but may not be furnished for use in areas where acetylene gases may be present c This equipment is designed to minimize the danger in atmospheres classified in the National Electrical Code as dangerous d The subscriber may be required to install and maintain explosive atmosphere equipment in any hazardous area where in the opinion of the Company injury or damage to Company employees or property might result 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 122 C
337. lities shall be provided by and at the expense of the subscriber TA All operating required for the use of communications facilities provided by the Company at the subscriber s premises will be performed at the expense of the subscriber and must conform with the operating practices and procedures of the Company to maintain a proper standard of service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 29 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued C Furnishing of Service 1 The Company s obligation to furnish service is dependent upon its ability to secure and retain suitable facilities and rights for the construction and maintenance of the necessary circuits and equipment 2 The rates and charges quoted in this tariff provide for the furnishing of service and facilities where suitable facilities are available or when the construction of additional facilities is necessary 3 When excessive costs are involved for the construction of facilities charges for such construction will be determined in accordance with the regulations as set forth in the Company s tariff and or any applicable contract or service order 4 Right of access a The Company s authorized employees may enter a subscriber s prem
338. lity of the network control signals and the switching equipment involved To assure such continuing capability network control signaling except customer provided tone type address signaling through a company provided or OCC provided connecting arrangement in the furnishing of telecommunications service shall be performed by equipment furnished installed and maintained by the Company or the OCC Conditions for Connection of Other Common Carrier Provided Communications Systems at the Premises of the Customer Other Common Carrier Provided communications systems including channels derived from such systems analog not exceeding voice or digital may be connected with exchange service at the premises of the customer provided that the connection is only made through a Service Terminating Arrangement in one of the following ways 1 The connection is either through equipment which effects such connection externally to a company provided network control signaling unit by means of an acoustic or inductive connection for transmitting and or receiving or through direct electrical connection in accordance with 2 or 3 below TEC Cherokee Division T 1 Revised Page 84 SERVICE Cancels Original Page 84 PRICE LIST 35 Connections of Other Common Carrier Provided Communications Systems Continued D Conditions for Connection of Other Common Carrier Provided Communications Systems at the Premises of the Customer Continued
339. ll Completion Charge per completed call 00 b Rates per minute for operator completed calls in addition to the operator surcharges above all days all hours 1 Residence 16 per minute 2 Business 20 per minute 07 26 13 Effective Date 09 01 13 TEC Cherokee Division SERVICE 8 Service Connection Charges For Connecting Moving or Changing Service A Service Order Work Charge per customer request 1 Premises Visit Required 2 Premises Visit Not Required 3 Record Type Orders Only Central Office Work Charge per central office line or trunk Premise Work Charge per 15 minute increments Returned Check Charge Number Change Charge per number changed 1 If premises visit is required Minimum Service Charge for Willful Destruction Maintenance of Service Charge Restoration of Service after normal working hours Credit Card Convenience Fee 3 Revised Page 21 Cancels 2 Revised Page 21 PRICE LIST Complex Key PBX Residence Business Bus Res Centrex 13 00 16 00 20 00 20 00 8 00 10 00 15 00 15 00 5 00 8 00 15 00 15 00 9 00 10 00 15 00 15 00 5 90 8 90 15 90 15 90 30 00 30 00 30 00 30 00 6 00 7 00 9 00 9 00 Number Change Charge amp Appropriate Premise Work Charge is applicable 35 00 35 00 35 00 35 00 35 00 35 00 35 00 35 00 Service Order PVNR amp COWC 1 1 2 times the rate for Restoration of Service During normal business hours 1 0
340. ll Processing Service Where a Customer subscribes to Recording and Message Processing Service as set forth in paragraph A 1 preceding those recorded details may be used as the input Where the Customer provides the call details the records must be in the standard format established by the Telephone Company and delivered to the location specified by the Telephone Company If the Customer provided records must be converted by the Telephone Company to the standard format and the Telephone Company agrees to make the conversion the program development charges as Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 21 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued B Undertaking of the Telephone Company 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Continued forth in paragraph G following apply for the hours required to design develop test and maintain the necessary programs The assembling and editing charge as set forth in paragraph A 1 7 preceding applies in addition to all other charges for all such details converted by the Telephone Company The Telephone Company will provide to the Customer the precise details of the required standard format If in the co
341. ll respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11 If requested by the Company the N11 subscriber shall assist the Company in responding to complaints made to the Company concerning the subscriber s N11 service A written notice will be sent to any N11 subscriber following oral notification when their service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of N11 If after notification the subscriber makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the subscriber is unwilling to accept the modifications or if the subscriber continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as defined by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service Effective Date 11 25 11 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 43 4 5 S4 MISCELLANEOUS SERVICE ARRANGEMENTS N11 Dialing Service Continued 2 Service Requirements and Conditions Continued l If a pre recorded announcem
342. ls charges are in addition to the access rate below Service Monthly Access Establishment Rate B Advanced Digital Services PRI Access per facility First route mile or fraction thereof 300 00 140 00 B PRI Access Distance Extension per facility additional route mile or fraction thereof 150 00 120 00 TEC Cherokee Division T SERVICE Advanced Digital Services Primary Rate Interface PRI Continued Communications Channels ISDN PRI Service arrangement is a flat rate service that applies to circuit switched calls only not to packet calls 19 Service Element B Standard Interface Voice Data 23 B Channels plus D Channel B Additional 24 B Channels Multiple PRI facility arrangement B Inward Data 23 B Channels plus D Channel Additional 24 B Channels B Circuit Switched Alternate B D Channel Backup Maximum one per PRI Service Arrangement Directory Numbers B Primary Directory Number One with each Advanced Digital Services PRI facility B Additional DID Directory B Numbers per additional DN PRICE LIST Service Establishment 700 00 700 00 700 00 700 00 150 00 No charge No charge e Includes ISDN PRI Interface and channels Issue Date 2 04 08 1 Revised Page 51 Cancels Original Page 51 Monthly Rate 1984 00 e 1984 00 G 1200 00 1200 00 110 00 No charge 0 20 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 52
343. ls for all Customer messages bulk billed messages and related rate elements it possesses in a state as set forth in paragraphs 2 through 14 following at rates and charges as set forth in paragraph B 1 G following Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 19 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued B Undertaking of the Telephone Company Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Continued The Telephone Company will not establish an end user account with any Customer balance due In addition the Telephone Company will determine in accordance with Telephone Company deposit regulations and collect a deposit to be billed to the end user for the Customer service The Telephone Company may bill the service deposit when an end user account is established or for established accounts when the first message is posted o the end user account The Telephone Company will when necessary in accordance with the Telephone Company deposit regulations collect the deposit and will maintain a deposit balance for each end user account Rated Customer messages in Telephone Compan
344. ls furnished between Central Offices Rates are based on airline distance between Central Offices Nonrecurring Monthly Charge Rate a Interoffice Channel each channel 1 Fixed monthly rate per channel termination 100 00 30 00 2 Each airline mile or fraction thereof 35 00 Switching Facility Usage Charge Usage for access into TEC Cherokee Division Switching Facilities will be billed at T the rate of 0 035 per minute of use or fraction thereof Usage is charged on a per minute basis for each completed call through the landline switch Toll Charges Toll charges made from customers of Cellular Companies interconnecting with TEC T Cherokee Division will be charged to only the interconnecting Cellular Company Toll T charges are in addition to all other charges set forth in this price list Move Charge A move charge per Cellular Interconnection Service channel applies for each Digital Local Channel moved to a new location in the same building This move charge is equal to the Digital Local Channel Nonrecurring charge Service Change Charge Inside Moves plus Premises Visit Charges Service Connection Charges a Service Establishment Charges are applicable for each Cellular Interconnection Service channel ordered for receiving and recording information and or taking action in connection with a customer s request and processing the necessary data These charges include engineering design common centralized t
345. lti line per line Per Number Delivered Usage Charge a Residence Rate Quantity of Calls 1 First 50 000 0 02 2 50 001 400 000 0 015 3 Over 400 000 0 01 b Business Quantity of Calls 1 First 50 000 0 02 2 50 001 400 000 0 015 3 Over 400 000 0 01 e Caller ID Multi line should not be included in the determination of appropriate rates when purchased in combination with other Custom Calling Service features Total usage charge will not exceed 10 00 per line Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 26 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 2 Telephone Numbers in Rotary Trunk Huntin A General Rotary Service is an arrangement whereby a customer with two individual lines can have an incoming call automatically transferred by central office equipment to his second line should the first line be in use This also permits the customer with two lines to have only one listing since any call will be automatically transferred to the second line should the first line be in use B Rates Monthly Rate 1 Each line terminating in rotary group 18 30 access line rates also apply to each line 4 3 Selective Toll Restriction Services A General 1 Selective Toll Restriction STR is a service which enables customers to
346. lying for telecommunications service AUTHORIZED USER B A person firm or corporation other than the subscriber on whose premise a telephone private branch exchange or private line service or channel is located and who may communicate over such channels in accordance with the terms of the price list AUXILIARY LINE B An additional individual line main station used for one way inward to the subscriber service BASE RATE B A schedule rate for any form of exchange service which does not include mileage charges BASE RATE AREA B The developed sections which are a part of or contiguous to the community in which the exchange is located as set forth in the telephone utility s price lists BUSINESS SERVICE B Telephone service furnished to customers where the actual or obvious use is principally or substantially of a business professional or occupational nature CALL B An attempted or completed communication CANCELLATION CHARGE B A charge applicable under certain conditions when an application for service and or facilities is cancelled in whole or in part prior to the completion of the work involved CENTRAL OFFICE B Aunit in which connections are made and switching is accomplished between telephone access lines and to the toll network CENTRAL OFFICE EQUIPMENT 8 Switching transmission and power equipment located within a central office for the purpose of connecting local EAS and toll calls CENTRAL OFFICE LINE 8 A circuit directly c
347. m is set up for BOC type activation the telephone user dials the service prefix and access code After receiving a recall dial tone the user dials the directory number of the line to which calls are to be forwarded The forwarded to line is rung while the user receives a ring back tone If the forwarded to station answers call forwarding to that station is activated If the forwarded to station does not go off hook or is busy the activation procedure must be repeated within two minutes to automatically activate call forwarding to that station c and basic business group BBG activation if the system is set up for basic business group activation the user dials the service prefix and access code followed by the forward to number If the forward to number is within the group the line is rung when idle and call forwarding is activated regardless of the busy idle status of the forward to line If the forward to number is not within the business group forwarding procedures are optional as described in paragraphs a and b above When an incoming call is made to a line in the call forwarding mode one burst of ringing is optionally sent to the line as a reminder that the mode is in operation and the call is then routed to the forward to line To release a line from the call forwarding mode the user must dial the call forwarding deactivation code 13 Call Forwarding Variable Incoming Only This business group feature allows the user to forward
348. mber of records output from the programs that process the information and load the file media or data file whichever number of records is higher D All rates and charges for Recording and Message Processing Service remain in effect unless cancelled or otherwise modified by approved revisions to this tariff E The per Special Order charge applies for each Special Order accepted by the Telephone Company for Recording and Message Processing Service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 14 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 6 Rate Regulations Continued F The Program Development Charges as set forth in paragraph A 1 7 F apply on either a basic or premium basis when the Telephone Company is require to make programming changes to meet customer needs The Telephone Company will keep a count of the hours and fraction thereof to provide program development and will bill the customer accordingly The hours for each service ordered will be summed and then rounded to the nearest hour When the total is less than one hour a one hour minimum will be used to determine the charges 7 Rates and Charges The rates and charges
349. might not be accepted at the answering location m Calling Number Delivery Blocking Permanent is available to the following customers only Domestic violence intervention agencies State and County Departments of Human Resource Shelters Attorney General Crime Victim Assistance Offices and Other such agencies their employees and volunteers or individual where it is certified that the personal safety of these employees or individuals will be jeopardized without blocking Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 22 4 1 S4 MISCELLANEOUS SERVICE ARRANGEMENTS Custom Calling Service Continued C Regulations and Limitations of Service Continued 1 Continued n Issue Date 5 15 07 Issued By Lera Roark Title Vice President Screening List The following features require the subscribers to establish a screening list of up to six 6 numbers The list is associated with a specific screening list feature listed below which identifies the treatment that will be imposed on the incoming call Prior to using these features on a usage sensitive basis the subscriber must establish a screening list 1 Distinctive Ringing 2 Special Call Acceptance 3 Preferred Call Forwarding 4 Preferred Call Rejection Effective Date 5 1
350. mises Wiring is all other premises wiring Customers who intend to connect premises wiring other than Fully Protected Premises Wiring to the telephone network shall give advance notice to the Company in accordance with the procedures specified in Part 68 of the FCC Rules and Regulations or as otherwise authorized by the FCC The Company may invoke extra ordinary procedures specified in Part 68 of the FCC Rules and Regulations where one or more of the following conditions are present 1 Information provided in the supervisor s affidavit gives reason to believe that a violation of Part 68 of the FCC Rules and Regulations is likely 2 A failure has occurred during acceptance testing for imbalance 3 Harm has occurred and there is reason to believe that this harm was a result of wiring operations performed under Part 68 of the FCC Rules and Regulations 4 The Company may monitor or participate in acceptance testing for imbalance or may inspect other than Fully Protected Premises Wiring installations as set forth in Part 68 of the FCC Rules and Regulations TEC Cherokee Division T 1 Revised Page 71 Cancels Original Page 71 PRICE LIST SERVICE 29 Premises Wiring Associated With Registered Communications Systems Continued C Visit Charge 1 Rates a When a regular visit is required during normal working hours as a result of trouble caused by customer provided equipment or facilities the charge billed will be the charge se
351. mpanies to ascertain their end user customers will be able to reach telephone relay services provided by dialing 711 Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 13 Cancels Original Page 13 PRICE LIST SERVICE 6 N11 Dialing Service Continued D 711 Dialing Code for Telephone Relay Service TRS Continued 2 Service Requirements and Conditions Continued h 711 Dialing Code will be provided under the following conditions 1 For network sizing and protection the TRS entity must provide an estimate of annual call volumes the expected busy hour and holding time for each call to the 711 dialing code 2 The TRS entity will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgment of the Company to adequately handle calls to 711 without impairing the Company s general telephone service or telephone plant 3 The TRS entity is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in connection with the 711 dialing code and from all holders of copyrights trademarks and patents used in connection with said service 4 The TRS entity is responsible for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and of all costs expenses a
352. mpany provided equipment so connected is limited to assuring that the company provided equipment is functioning properly b When interpositioned connections are made it shall be the responsibility of the customer to ensure the continuing compatibility of the customer provided equipment with company provided services and equipment TEC Cherokee Division T 1 Revised Page 87 Cancels Original Page 87 PRICE LIST SERVICE 37 Equipment to Equipment Connections Issue Date 2 04 08 Effective Date 3 02 07 Equipment to equipment connections as defined in definitions preceding will only be permitted with company provided host terminal equipment and communications system when 1 2 The supplier of the added equipment insures compliance of the combined host and added equipment including wiring with Part 68 of the FCC Rules and Regulations and provisions of this Price List Connection of the added equipment to the host is made through a company provided interface which a Provides all points of connection between the added equipment and wiring internal to host equipment housings b Permits reasonable trouble isolation as determined by the Company c ls otherwise acceptable to the Company for the specific connection to be accomplished Such permission does not necessitate disclosure by the Company of information which is proprietary in nature The customer subscribing to the host notifies the Company of th
353. mpliance with federal and state regulations Rates terms and conditions of these services are included in the Company s price list Issue Date 12 02 07 Effective Date 1 01 08 Issued By Lera Roark Docket No 30619 Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Title Page Marketing under Service Mark of TEC T 1 Revised Sheet 2 Cancels Original Sheet 2 EXPLANATION OF SYMBOLS When changes are made on any tariff page a revised page will be issued cancelling the tariff page affected such changes will be identified through the use of the following symbols C Signifies a change regulation D Signifies a discontinued rate regulation or text 1 Signifies an increase in rate or charge M Move from one page to another with no change in rate regulation or text N Signifies a new rate regulation or text R Signifies a reduction in rate or charge T Signifies a change in text but no change in rate or regulation The above symbols will apply except where additional symbols are identified at the bottom of an individual page The above symbols are standard indication which may be used to denote revisions or additions to general regulations listings rates or charges after the initial filing of the tariff Issue Date 12 02 07 Effective Date 1 01 08 Issued By Lera Roark Docket No 30619 Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephon
354. munication between parties subject to the terms and conditions specified in this price list Furnishing of Equipment a All equipment necessary for the provision of a given service will be furnished and owned by the Company except as provided elsewhere in this price list The subscriber may be required to provide suitable housing or other protective measures where equipment is to be installed in locations exposed to weather or hazards Commercial power will be furnished by the subscriber at a suitable outlet when and where required No equipment apparatus circuit or device not furnished by the Company shall be attached to or connected with the facilities furnished by the Company whether physically by induction acoustically or otherwise except as provided in this price list or otherwise authorized or connection is made the Company shall have the right to remove or disconnect the same or to terminate the service The provisions of the preceding shall not be construed or applied to bar a subscriber from using devices which serve his convenience in his use of the facilities of the Company provided any such device so used does not 1 endanger the safety of Company employees or the public 2 damage require change in or alteration of or involve direct electrical connection to the equipment or other facilities of the Company unless as provided for elsewhere in this price list 3 interfere with the proper functioning of such eq
355. n Demand 45 N 1 General 45 2 Service Features 45 3 Rates and Charges 45 N Issue Date 9 22 11 Effective Date 10 23 11 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Contents Sheet 2 S4 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS Sheet No 4 7 SafetyNet Service 46 47 N 1 General 46 2 Service Features 46 3 Rates and Charges 47 N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 10 25 11 Effective Date 11 25 11 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 1 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services A General Custom Calling Services consist of optional service features for use in connection with a customer s basic local exchange service B Definitions of Feature Offerings 1 Anonymous Call Rejection Anonymous Call Rejection allows subscribers to reject calls from parties who have a privacy feature that prevents the disclosure of the calling party number When the ACR feature is active the incoming calls with a calling party number marked as private are routed to a denial announcement Incoming calls with a calling party number marked as public and incoming calls without calling party number inf
356. n charge applicable for establishment of basic telephone service INTEREXCHANGE CHANNEL B That portion of a channel which connects stations in two or more exchanges KEY LINE 8 A circuit connecting a key system with a central office KEY LINE TELEPHONE SERVICE B A service that enables access lines to terminate in a expandable multi button telephone set utilizing common equipment which continuously connects a subscriber to a switching center exchange or common carrier operating center LEASE LINE 8 Achannel tying together two or more points in the exchange area for the sole use of the subscriber It is terminated at each point on the subscriber owned equipment and is not connected to the central office switching equipment LINE ACCESS CHARGE B The charge for main station excluding instrument charges together with the right to originate and receive a specified or an unlimited number of local messages at charges in accordance with the provisions of this price list LINK UP ALABAMA pB Link Up Alabama provides subsidized assistance qualifying low income households by providing a credit to the installation and connection charges applicable to the provisioning of residence service LOCAL ACCESS AND TRANSPORT AREA LATA 8 Geographic area established for the purpose of defining the territory within which an Operating Company may offer its telecommunications services LOCAL CHANNEL B That portion of a channel which connects a station to an i
357. n shall be received by him from any other person firm or corporation for such use or in the collection transmission or delivery of any communications for others The calling party shall establish his identity in the course of any communication as often as may be necessary The calling party shall be solely responsible for establishing the identity of the person or station with whom connection is made at the called location TEC Cherokee Division T 1 Revised Page 95 SERVICE 41 General Rules and Requlations Continued B Use of Service Continued Issue Date 4 a 5 a Cancels Original Page 95 PRICE LIST Minimum Contract Period Except as specified elsewhere in this price list or service order the minimum service period for local service is one month from the date service or additions to service are established and the minimum charge is the authorized rate for one month For purposes of rate administration each month is considered to have thirty days In connection with special types or arrangements of equipment or for unusual construction necessary to meet specific demands for service the minimum commitment period for the service is three years In case of discontinuance or reduction of service within the minimum commitment period a basic termination charge as shown in the rates following reduced by 1 36 for each full month of service provided shall be applied Termination of Service By the Compan
358. n the cost incurred to make the changes or add the new facility will apply in addition to the rates for Cellular Interconnection Service B Regulations 1 Issue Date Description of Service a Cellular Interconnection Service is furnished for the simultaneous two way transmission of serial Bipolar Return to Zero isochronous digital signals at a speed of DS1 1 544 Mbps between two points located within a LATA b Multipoint service is not available Cc A minimum initial service period of 12 months is required 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 38 SERVICE Cancels Original Page 38 PRICE LIST 16 Cellular Interconnection Service Continued B Regulations Continued 1 Issue Date Description of Service Continued d A Channel Service Unit CSU or appropriate Termination Equipment TE provided by the customer is required at a customer s or authorized user s premises to perform such functions as proper termination of the service amplification signal shaping remote loop back e The design maintenance and operation of Cellular Interconnection Service contemplates communications originating and terminating as 1 a customer premises to the Serving Wire Center and or to remote SWCs interconnection channel link or 2 a Central Office to Central Office interoffice partial channel link f All appropriate rates specified in other sectio
359. nal quarter mile or fraction thereof 75 Installation Move or Change Charge Per Cable Pair 35 00 A loop is defined as a circuit pair going from the point of origin to the Central Office Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 63 Cancels Original Page 63 PRICE LIST SERVICE 25 Voice Mail V Mail Services A General V Mail is a computer based voice message system The calling party is automatically sent to the V Mail system when the incoming call is not answered It allows customers to use their telephone to send and retrieve messages 24 hours a day Only the customer can access the message center using an assigned security passcode To retrieve messages a touch tone phone is required The customer s voice greets the caller The caller can review and change add or delete details before hanging up An automatic time and date feature lets the customer know exactly when the message was left Wake up service allows the customer to program a time for the V Mail system to make a wake up call to the customer Message Waiting Indicator stutter dial tone is included with V Mail for single line residential and business services only V Mail requires the following custom calling features under the Company s price list Call Forwarding Busy Line and Call Forwarding Don t Answer B Package Definitions 1 The V Mail plus package consist of the following features Personalized gr
360. nce service who share the same surname and reside at the same address and for a person known by two first names ENTRANCE FACILITIES Facilities extending from the point of entrance on private property to the premises on which service is furnished EXCHANGE A geographical area established for the administration of telephone service in a specified area called the Exchange Area which usually embraces a city town or village and its environs It may consist of one or more central offices together with the associated plant equipment and facilities used in furnishing communication service within that area EXCHANGE SERVICE AREA The territory served by an exchange within which local telephone service is furnished at the exchange rates applicable within that area EXCHANGE SERVICE The furnishing of facilities for the telephone communication within an exchange area in accordance with the regulation and charges specified in the tariff Exchange facilities are used to establish and maintain connection between an exchange station and the other telephone plant and facilities in connection with long distance calls or extended area service calls Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 6 9 1 S9 DEFINITIONS Definitions Continued EXISTING C
361. nd Furnishing of Service Continued 9 Issue Date Special Assemblies of Speculative Projects Continued b The estimated installation cost used in the derivation of the various expense items shall include the following 1 material 2 material overhead 3 installation labor 4 installation labor overhead Estimated cost installed as mentioned above includes cost of equipment and materials specifically provided or used plus the estimated cost of installing including engineering labor supervision transportation rights of way and any other investment items Marketing and Sales In connection with Marketing and Sales studies Marketing and Sales programs the Company reserves the right to waive service connection charges moves and change charges and recurring monthly service charges within specified areas for such periods of time as designated by the Company Transfer of Service Between Subscribers Service previously furnished one subscriber may be assumed by a new subscriber upon due notice of cancellation or in case of abandonment provided there is no lapse in the rendition of service Such transfers are made subject to service connection charge regulations and may be arranged for in either of two ways a If the new subscriber fully understanding the regulations governing the service and the status of the account willingly assumes all obligations thereunder Future bills are then rendered to him without adjustm
362. nd counsel fees incurred on account thereof arising out of and resulting directly or indirectly form the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of any patent trademark copyright or resulting from any claim of liable and slander 5 The TRS entity shall respond promptly to any and all complaints lodged with any regulatory authority against any service provided via 711 If requested by the Company the TRS entity shall assist the Company in responding to complaints made to the Company concerning the 711 dialing code 6 A written notice will be sent to any TRS entity following oral notification when their service unreasonably interferes with or impairs other services rendered to the public by the Company If after notification the TRS entity makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the TRS entity is unwilling to accept the modifications or if the TRS entity continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as defined by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service Issue
363. ndex Original Sheet 1 Ow ua OO N WO CO N Effective Date Docket No Sheet No 15 14 24 10 19 11 12 12 13 14 15 10 22 11 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company INDEX Subject Cancellation for Cause Cancellation of Application for Service Central Office Work Charge Cherokee Exchange Map Conference on Demand Connections of Customer Provided Communications Systems Not Subject to Part 68 of the FCC s Rules and Regulations Connections of Customer Provided Terminal Equipment to Services Specifically Exempted from the FCC s Registration Program Connections of Other Common Carrier Provided Communications System Cordless Telephones Credit Card Convenience Fee Credit for Local Service Outage Custom Calling Services Customer Billing Customer Premises Inside Wire Definitions Deposits Direct Connections and Connections Through Connecting Arrangements Provided by the Company Directories Directory Listings Disaster Relief Discontinuance of Service for Failure to Maintain Credit Dual Name Listing Dual Party Relay Service Issue Date 9 26 13 Issued By James Garner Title Vice President Index 3 Revised Sheet 2 Cancels 2 Revised Sheet 2 Section Sheet No 25 19 A WOO _ NN 45 oO 17 21 25 43 25 1 25 16 18 18 20 Oo ROW OOD Effective Date 11 01 13 Docket No
364. ne Company location instead of through U S Mail All cancellation charges as set forth in paragraph 8 preceding will apply for the cancelled Special Order Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 13 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 6 Rate Regulations A The Recording and Message Processing Service charges for recording editing and assembly and rating apply per message rated whether or not the Customer s schedule of rates specifies billing on a per message basis or any other basis B When message detail is data transmitted to or received from a Customer or Exchange Telephone Company location by the Telephone Company charges will be as set forth in paragraph A 1 7 E following C When message detail is entered on a data file or file media for provision of message detail to a Customer the per tape charge applies for each data file or tape prepared and the per record charge applies for each detail record entered on the data file or tape The Telephone Company will determine the charges based on the number of data files or file media prepared and on its count of the records processed The number of records processed will be determined using the number of records input to or the nu
365. ned premises inside wire may be performed by either the Company or the customer B Responsibility of the Customer 1 Issue Date Where the customer provides the inside wire and standard jacks the installation must be in accordance with applicable electrical codes Part 68 of the F C C Rules and Regulations and technical standards furnished to the Commission by the Company 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 82 Cancels Original Page 82 PRICE LIST SERVICE 34 Customer Premises Inside Wire Continued B Responsibility of the Customer Continued 2 Inthe event the customer maintains or attempts to maintain inside wire the customer assumes the risk of loss of service damage to property or death to or injury of the customer or the customer s agent The customer will save the Company harmless from any and all liability claims or damage suits arising out of the customer s wire maintenance activity 3 In those instances where the Company makes a repair visit to the customer s premises and the service difficulty or trouble results from customer provided inside wire the customer is responsible for the payment of the Maintenance of Service Charge specified in this price list unless a Maintenance Agreement with the Telephone Company is in effect for such wire C Responsibility of the Company The Company will make the technical standards and installation guidelines for customer prov
366. nication CANCELLATION CHARGE A charge applicable under certain conditions when an application for service and or facilities is cancelled in whole or in part prior to the completion of the work involved CENTRAL OFFICE A unit in which connections are made and switching is accomplished between telephone access lines and to the toll network CENTRAL OFFICE EQUIPMENT Switching transmission and power equipment located within a central office for the purpose of connecting local and EAS calls CENTRAL OFFICE LINE A circuit directly connecting an individual main station or an intercommunicating system with a central office CENTRAL OFFICE WORK CHARGE The charge for work associated with the central office applicable for functions required within the central office CERTIFICATE Certificate of Public Convenience and Necessity issued by the Commission to telephone utilities Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 3 9 1 S9 DEFINITIONS Definitions Continued CHANNEL A path for communication between two or more stations or company offices furnished in such a manner as the company may elect whether by wire radio or a combination thereof and whether or not by a single physical facility or route CLASS OF SERVICE A description of
367. ning list the call will be blocked A customer s line will not produce a distinctive alert if the calling line is not referenced to and originated by the main telephone number or a telephone number identified number that represents all the lines ina collection of lines such as multiline hunt groups 27 Do Not Disturb Do Not Disturb service allows the subscriber to prevent incoming calls from ringing at their residence business by diverting them to a tone or recorded announcement Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 14 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 28 Home Page Home Page allows the subscriber to dial one of three distinctive ringing intercom codes and then hang up The phone and all its extensions will begin to ring distinctively according to the intercom code dialed until the designated individual or any extension answers the call This service is limited to residential lines only and cannot be assigned to multiline hunt groups or on a group basis 29 Personal Ringing Personal Ringing provides the user with the ability to have up to three published telephone numbers on the same line and receive a different ringing code for each number
368. nks In exchanges where facilities are available Company initiated blocking of 900 976 will be made Subscribers who want the capability of dialing 900 976 calls will be required to request in writing the unblocking of 900 976 NNX s Nonrecurring Monthly Charge Rate a Option Number One estricts 1 9 76 1 Residence Line each 5 00 1 2 Business Line each 5 00 i 3 Key System or PBX trunk each 5 00 1 NOTE The 1 976 restriction is only applicable within the subscriber s area code b Option Number Two 2 estricts 1 900 telephone number 1 Residence Line each 5 00 1 2 Business Line each 2 001 3 Key System or PBX trunk each 5 00 1 Note 1 Service charge will not be applicable to Option Number One as follows The nonrecurring charge will not be applicable to customers who subscribe 1 when the service is offered at the time of their application for new exchange service 2 within 90 days after central office conversions which make Selective Toll Restriction service available for the first time Note 2 Where central office equipment is not available to block all customers on the first occurrence of an adjustment due to unauthorized or mistaken 900 and or 976 service calls blocking shall be offered to the customer at no charge However on the second occurrence of adjustment or customer refusal to pay the 900 and or 976 service charges Company initiated blocking may be imposed
369. nnection Service Continued B Regulations Continued 3 Application of Rates a Digital Local Channels furnished between a Serving Wire Center and the customer s premises will be charged at rates based on a fixed monthly charge for the local channel and a mileage charge based on the airline distance measured between the Serving Wire Center and the customer s premises Interoffice Channels furnished between Central Offices will be charged at rates based on airline distance between the Central Offices plus a fixed monthly charge for the channel termination Usage for access into TEC Cherokee Division Switching Facilities will be billed T at a per minute of use Usage is described as completed calls through the landline switch Toll charges made from customers of Cellular Companies interconnecting with TEC Cherokee Division will be charged to only the interconnecting Cellular T Company 4 Connections a Issue Date 2 04 08 Customer Provided Terminal Equipment Customer Provided Derivation Equipment and Customer Provided Communications Systems may be connected to Cellular Interconnection Service when such connection is made in accordance with the provisions specified in 2 3 and 4 following Responsibility of the Company 1 The responsibility of the Company shall be limited to the furnishing and maintenance of Cellular Interconnection Service to that point on the customer s premises where provision is made
370. ns Continued E Obligation and Liability of the Company Continued 6 Directories a It is the policy of the Company to publish a telephone directory annually The Company issues directories to assist in furnishing prompt and efficient service and it does not guarantee to its customers correct listings therein Every precaution is taken to prevent errors in and omissions of directory listings The Company s liability for damages arising from errors in or omissions of directory listings or listings obtained from the Directory Assistance Operator shall be limited to direct damages which shall not exceed the greater of total charges applicable to the service for one year or the then current term of this Agreement after notice to the Company by the subscriber The Company will not be a party to controversies arising between customers or others as a result of listings published in its directories Telephone directories are provided by the Telephone Company on the following basis 1 One copy is furnished for each Local Exchange Service access line at no charge 2 Copies in addition to those in paragraph a above are furnished at the rates specified in the National Directory Price List Directories furnished without charge to subscribers are the property of the Company and are made available to customers only as an aid to the use of the telephone service The Company shall have the right to make a charge for directories issue
371. ns of this price list are in addition to the monthly rate per package or single channel for Cellular Interconnection Service specified in this price list Definitions CHANNEL SERVICE UNIT The term Channel Service Unit CSU denotes equipment provided by the Customer to terminate a digital facility on the customer s or user s premises DIGITAL LOCAL CHANNEL The term Digital Local Channel denotes a path for Cellular Interconnection Service furnished from the customer s premises to their Serving Wire Center DS1 This denotes a channel service expressed in terms of its digitally encoded data bit rate in accordance with the North American hierarchy of digital signal levels It has a 1 544 Mbps transmission data rate and provides for the two way simultaneous transmission of isochronous timed Bipolar Return to Zero BPRZ bit stream format Unframed signal formats are not permitted or compatible with Company equipment The required format and interface specifications are contained in Bell Communications Research Technical Reference Publication 62411 INTEROFFICE CHANNEL The term Interoffice Channel denotes a path or paths for digital transmission between Company Serving Wire Centers within a LATA An interoffice channel may be furnished in such manner as the Company may elect 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 39 SERVICE Cancels Original Page 39 PRICE LIST 16 Cellular Interco
372. ns within the customer s premises to which terminal equipment can be connected for access to the Local Exchange Service Line 3 Customer premises inside wire provided by the customer must be installed in accordance with technical standards and installation guidelines furnished to the Commission by the Company and must comply with the National Electric Safety Code and applicable local codes and Part 68 of the FCC Rules and Regulations 4 Customer premises inside wire provided by the customer may be connected to residence and business individual line basic exchange service furnished by the Company at the network interface device as defined in Section 9 Definitions of this tariff 5 The network interface for the connection of customer premises inside wire consists of a standard modular jack or appropriate device and is provided as part of the network access line This will be installed inside or outside the customer s premises at a location determined by the Company which is accessible to the customer The normal location will be in close proximity to the protector or entrance facility 6 The Company is not obligated to connect telephone instruments and standard modular jacks to customer provided inside wire 7 Maintenance of customer owned premises inside wire may be performed by either the Company or the customer Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SU
373. nsport Facility Originating Terminating f Local Transport Termination Originating Terminating g Residual Interconnection Charge Originating Terminating h Local Switching Originating Terminating i Information Surcharge Originating Terminating Issue Date 5 31 13 Issued By James Garner Title Vice President 0 000000 0 000000 0 000116 0 000195 0 000539 0 001017 0 000937 0 002564 0 000000 0 000000 0 000000 0 000000 0 000000 0 000000 0 031379 0 032650 0 000165 0 000513 Effective Date Docket No 7 02 13 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 1 1 N 12 1 Intrastate Access Services Continued 2 Issue Date The Company is a participating member in the Transition Service Fund TSF an access billing mechanism established by the Alabama Public Service Commission Order dated March 11 1996 in Dockets 24499 24472 24030 and 24865 as administered by Gulf Telephone Company d b a CenturyLink by which BellSouth and interexchange carriers resellers purchasing Intrastate switched access from the Company and other participating local exchange carrier LEC TSF members pay the TSF monthly an amount based upon their respective shares of participating TSF LEC s Local Switching minutes The amount received by the Company from the TSF shall be reduced in accordance with and subject to
374. nt signed by an authorized Company representative which identifies both the price list provision being modified or superseded if applicable and the specific nature of the change All implied warranties including the implied warranty of merchantability are disclaimed The Company does not warrant that the service s are fit for any particular purpose of the Customer The Company makes no warranties with respect to the service s other than that the service s will conform to the description contained in this price list Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 115 SERVICE Cancels Original Page 115 PRICE LIST 41 General Rules and Requlations Continued E Obligation and Liability of the Company Continued 5 Liability of the Company Continued b The subscriber indemnifies and saves the Company harmless against the following 1 Acts of omission of other companies when their facilities are used in connection with the Company s facilities to provide service 2 Any defacement or damage to the subscriber s premises resulting from the existence of the Company s instruments apparatus and associated wire on such premises or from the installation or removal thereof when such defacement or damage is not the result of the negligence of the Company or its employees 3 Any accident injury or death occasioned by its equipment or facilities when such is not due to negligence o
375. nt for amounts on statements received from the Customer for additions or subtractions to an end user balance due for services billed in prior periods Also each bill day the Telephone Company may make adjustments to the Total Current Amount Billed to account for additions and subtractions for Customer or Telephone Company prior billing period errors Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 45 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 3 Purchase of Accounts Receivable Continued B Recourse Adjustments Continued 3 Uncollectible Adjustments For each bill day the Telephone Company will subtract from the Total Current Amount Billed an amount for uncollectibles Uncollectibles are amounts billed by the Telephone Company to end users on Final Customer Bills that are added to the Uncollectible realized Accounts of the Telephone Company The Telephone Company will determine the Customer amount for uncollectibles for each bill day by multiplying the Total Current Amount Billed by the Customer uncollectible factor rounded up to the nearest 1 1000th as determined in paragraphs a or b following a To determine the Customer uncollectible factor except for the initial three months that Bill Processing Services and or
376. nt to number at the subscriber s request per N11 Dialing Service per central office switch within the basic calling area Charges applicable to the N11 Dialing Service Subscriber 1 Title Vice President Service Establishment Charge Nonrecurring Charge Per Basic Local Calling Area 389 90 Central Office Activation Per Central Office 150 00 Change of Point to Number by Subscriber Per Central Office 13 50 Effective Date 11 25 11 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 45 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 6 Conference on Demand N 1 General Conference on Demand service is a special telephone facility by which three or more people using conventional or cellular phones can be linked up to speak to one another It offers the ability for participants in different locations to hold a conference by phone 2 Service Features A Conference on Demand can be initiated with toll free or local numbers B The Company will assign conference dial in numbers hosting codes and participant codes C The Conference on Demand Host may restrict the number of participants on the call The maximum amount of participants for each conference call is 100 3 Rates and Charges Per Month Per Participant Per Minute A Conference on Demand 9 99 Local Call In Participants 0 025 Toll Free Call In Participants
377. ntenance of records of all transactions Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 18 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued A General Description Continued 8 Treatment of accounts is the forwarding of notices of delinquent or unpaid end user accounts posting of credits and adjustments and when necessary as determined by the Telephone Company denial of the Customer s service and or local Telephone Exchange Services to an end user Where local Telephone Exchange Service access is denied access to Customer service will also be denied 9 Message investigation is that activity undertaken by the Telephone Company to secure or attempt to secure proper billing information for Customer messages 10 Inquiry is the answering of end user questions about charges billed for Customer services and applications of credits and adjustments to end user accounts and review of customer messages removed from an end user s bill B Undertaking of the Telephone Company 1 When Bill Processing Service is ordered by a Customer the Telephone Company will establish and maintain end user accounts and prepare and render bil
378. ntend to connect premises wiring other than Fully Protected Premises Wiring to the telephone network shall give advance notice to the Company in accordance with the procedures specified in Part 68 of the FCC Rules and Regulations or as otherwise authorized by the FCC The Company may invoke extra ordinary procedures specified in Part 68 of the FCC Rules and Regulations where one or more of the following conditions are present 1 Information provided in the supervisor s affidavit gives reason to believe that a violation of Part 68 of the FCC Rules and Regulations is likely 2 A failure has occurred during acceptance testing for imbalance 3 Harm has occurred and there is reason to believe that this harm was a result of wiring operations performed under Part 68 of the FCC Rules and Regulations 4 The Company may monitor or participate in acceptance testing for imbalance or may inspect other than Fully Protected Premises Wiring installations as set forth in Part 68 of the FCC Rules and Regulations C Visit Charge 1 Rates a When a regular visit is required during normal working hours as a result of trouble caused by customer provided equipment or facilities the charge billed will be the charge set forth in Section 3 4 Maintenance of Service Charge A one hour minimum charge will apply with time over the minimum being computed to the nearest fifteen minute increment Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera R
379. nterconnection Service Channel 1 For Inside Moves each 350 00 2 Per Transfer of Responsibility each 350 00 3 Premises Visit Charge a Per Digital Local Channel or for an Inside Move 1 Per Visit 45 00 Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 45 Cancels Original Page 45 PRICE LIST SERVICE 17 Circuit Rental A General The following rates apply when necessary facilities are available When facilities are not available the customer may be required to pay an additional charge or to contract for service beyond the initial period or both The total mileage is the sum of the direct route mileage from each local loop point to its serving central office with fractional 1 4 miles rated as full 1 4 miles for each two point segment of distance Mileage is charged per cable pair Nonrecurring Monthly Rate B Rates Local Loop per cable pair route mileage First 1 4 mile 150 of B 1 rate Each Additional 1 4 mile lt 1 00 Installation Move or Change Charge first 1 4 mile 35 00 Local Loop for Foreign Exchange per cable pair route mileage First 1 4 mile 150 of B 1 rate Each Additional 1 4 mile lt 1 00 Installation Move or Change Charge first 1 4 mile 35 00 Local loop rental when cable pair does not go through local exchange central office per cable pair route mileage First 1 4 mile 150 of B 1 rate Each Additional
380. nterexchanging channel or a channel connecting two or more stations within an exchange area LOCAL EXCHANGE SERVICE B A type of localized calling whereby a subscriber can complete calls from his station to other stations within a specified area without the payment of long distance charges It includes the use of exchange facilities required to establish connections between stations within the exchange and between stations and the toll facilities serving the exchange Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 128 Cancels Original Page 128 PRICE LIST SERVICE 42 Definitions Continued LOCAL MESSAGE B A completed communication between customer s stations located within the same exchange area or local service area LOCAL SERVICE AREA B The area within which telephone service is furnished customers under a specified schedule of exchange rates and without toll charges A local service area may include one or more exchange areas MAINTENANCE OF SERVICE CHARGE B The charge for each visit by the Telephone Company to the premises of the customer or authorized user where the report results from the use of equipment provided by the customer or authorized user MESSAGE B A completed telephone call regardless of length of call or time and distance involved MESSAGE RATE pB Local exchange service billed on a per message basis MINIMUM CONTRACT PERIOD 8 The minimum length of time for which a s
381. ntract or otherwise 2 Service Requirements and Conditions A All requests for 711 Dialing Code must be submitted in writing to the Public Service Commission for assignment of the 711 code B Once the Commission has issued an order assigning the 711 code within 30 calendar days of the number assignment the TRS entity must submit a request to the Company The Company will implement the TRS entity s request within a reasonable time given the complexity of the order If during or at the end of the provisioning period the TRS entity has failed to establish service or decides to discontinue service establishment the 711 number will be recalled and the number will be considered available for reassignment Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 34 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 4 711 Dialing Code for Telephone Relay Service TRS Continued 2 Service Requirements and Conditions Continued C The TRS entity must prior to provisioning of the service sign a written acknowledgment of possible recall of the 711 dialing code by the FCC and an agreement to return the code upon receipt of six 6 months written notice of such a recall from the Company or regulating entity and abide by all terms and conditions contained in Order 00 256 is
382. ntrastate services and facilities furnished within the State of Alabama by National Telephone of Alabama Inc dba Cherokee Telephone Company hereinafter referred to as the Company subject to the jurisdiction of the Alabama Public Service Commission When services and facilities are provided in part by the Company and in part by other companies the regulations of the Company apply to that portion of the service or facilities furnished by it Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 2 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service A Abuse or Fraudulent Use of Service 1 The service is furnished subject to the conditions that there will be no abuse or fraudulent use of the service The Company may refuse to furnish or may deny telephone service to any person firm or corporation who over the facilities furnished by the Company abuses or fraudulently uses the service or 2 Upon the use of a service in such manner that in the opinion of the Company constitutes abuse or fraud or may tend to injuriously affect the efficiency of the Company s plant property or service 3 Abuse or fraudulent use of service includes a Issue Date 5 15 07 Issued By Lera Roark Title Vice President the use of service or facilities of
383. nts are the same type of connecting arrangement connected to the telecommunications network as of October 17 1977 Registered Equipment The term Registered Equipment as used in this section denotes equipment which complies and has been approved within the Registration provisions of Part 68 of the FCC Rules and Regulations Equipment to Equipment Connection The term Equipment to Equipment Connection as used in this section denotes the connection of equipment which by itself is unregisterable for direct use with the telecommunication network but is registerable or usable with host terminal equipment or communications system which in turn may be registered in accordance with Part 68 of the FCC Rules and Regulations for direct connection to the telecommunications network Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Contents Sheet 1 Sheet No 7 1 Enchanced Universal Emergency Number Service E911 1 A General 1 B Definitions 1 2 C Rules and Regulations 2 4 D Service Features 4 E Rates and Charges 4 5 7 2 Emergency Conference Service and Fire Reporting Equipment 6 A General 6 B Rates 6 C Conditions 6 7 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF
384. ny patent trademark copyright or resulting form any claim of liable and slander The TRS entity shall respond promptly to any and all complaints lodged with any regulatory authority against any service provided via 711 If requested by the Company the TRS entity shall assist the Company in responding to complaints made to the Company concerning the 711 dialing code A written notice will be sent to any TRS entity following oral notification when their service unreasonably interferes with or impairs other services rendered to the public by the Company If after notification the TRS entity makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the TRS entity is unwilling to accept the modifications or if the TRS entity continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as defined by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 36 S4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 4 711 Dialing Code for Telephone Relay Service TRS Continued 2
385. ny will request the customer to disconnect the customer provided equipment or facilities in order to determine the location of the trouble condition If disconnection of the customer provided equipment does not clear the trouble and a visit to the customer s premises is necessary and the trouble found is not the results of the customer provided equipment or facilities no visit charge will apply If the customer does not or cannot disconnect the customer provided equipment or facilities from the line the Company will initiate a premises visit to establish the location of the trouble If the source of the trouble is determined to be located in customer provided equipment or facilities or the results of the customer provided equipment or facilities the appropriate visit charge will apply Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 4 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems Continued C Visit Charge Continued 2 Conditions Continued a The following procedures will apply when the Company becomes aware of a trouble condition Continued 4 Ifa customer cannot be contacted the Company may at its option temporarily disconnect the customer s service until the customer can be contacted and the
386. o Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 18 S 4 MISCELLANEOUS SERVICE ARRANGEMENTS S4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 40 Privacy Control Continued b Regulations and Limitations of Service The following regulations and limitations apply 1 Privacy Control is provided subject to the availability of facilities 2 Privacy Control is available to single line business and residence subscribers 3 Privacy Control is not compatible with ISDN Centrex or Multiline Hunt Group Rates and Charges The following rates and charges are for Privacy Control service only and are in addition to the applicable service charges and monthly rates for exchange access lines and other services with which this service is associated Monthly Rate 1 Residential a Privacy Control 3 00 b Enhanced Privacy Control 4 00 2 Business a Privacy Control 4 00 b Enhanced Privacy Control 5 00 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 19 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued C Regulations and Limitations of Service 1 The following limit
387. o the principal residence of the eligible customer This credit will only apply a second or subsequent time for a principal place of residence with a different address from the previous address at which Link Up was provided d A deferred schedule for payment of the remaining service connection charges will be offered to Link Up customers The customer is not required to pay interest on the first 200 00 of service connection charges that are deferred up to a year Credit a Half of Service Connection Charges or 30 00 whichever is less 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 6 SERVICE 5 Cancels Original Page 6 PRICE LIST Dual Party Relay Service Dual Party Relay Service permits hearing and speech impaired users of Telecommunications Devices for the Deaf TDD to communicate with users of ordinary telephones Communications take place by relaying conversations voice to TDD and TDD to voice These calls are between one party who must communicate by means of a TDD and another who communicates by means of an ordinary telephone Messages are rated from the rate center of the calling party to the rate center of the called party N11 Dialing Service A General 1 Issue Date N11 services are available in specified areas with TEC Cherokee Division T ACompanye for delivery of general information via voice grade facilities 211 Dialing Service A211 is a three digit loca
388. oark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 3 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems Continued C Visit Charge Continued 1 Rates Continued b 2 Conditions a Issue Date 5 15 07 Issued By Lera Roark Title Vice President When a premise visit is required during other than regular working hours such as nights Sundays or holidays as a result of trouble caused by customer provided equipment or facilities the charge billed will be the charge set forth under Maintenance of Service Charge 1 2 Charges will begin and terminate from the time of departure from the nearest available maintenance personnel s permanent headquarters and his return thereto A two hour minimum will apply with time over the minimum being computed to the nearest fifteen minute increment thereof The following procedures will apply when the Company becomes aware of a trouble condition 1 2 The Company will first endeavor to clear the trouble without a visit to the customer s premises If the location of the trouble cannot be determined as shown in paragraph 1 a preceding the Company will attempt to contact the customer by telephone If the customer is so contacted the Compa
389. ocking Direct Connect Enhanced Caller ID Home Page Preferred Call Forwarding Priority Ringing Repeat Dialing Ring 3 Speed Calling Three Way Calling TouchTone and V Mail MOC G0 gt The rates specified herein for Home Advantage Internet entitles a residence subscriber to unlimited calling to all exchange access lines within the subscriber s local calling area as defined on Page 1 of this Price List for the flat rate plan Dial Up Internet speed is best effort Customers must presubscribe to Cherokee Long Distance dba TEC Long Distance TEC for the 250 free minutes Minutes in excess of 250 minutes per month will be billed at nine cents 124 per minute for domestic calling United States and the applicable rates of TEC for calling outside of the United States Prices are posted on the TEC website at www TEC com Rates and Charges Monthly Non Recurring Home Advantage Internet Plus Residential Flat Rate Access Line 69 95 5 Service charges specified on Page 21 of this Price List do not apply for a conversion of existing service to from Home Advantage service packages TEC Cherokee Division Original Page 140 T SERVICE 46 HOME ADVANTAGE PACKAGES Continued Home Advantage packages are available to residential subscribers only 2 HOME ADVANTAGE INTERNET The Home Advantage service package provides the following specified features A A flat rate individual residential access line B Dial Up Internet Service C
390. of Registered Equipment preceding Accessories Customer provided accessories may be used with telecommunications services provided that such accessories comply with the provisions preceding 31 Acoustic or Inductive Connections A Issue Date 2 04 08 Effective Date 3 02 07 General Customer provided voice or data terminal equipment including telephotograph equipment and customer provided communications systems may be acoustically or inductively connected at the customer s premises to the telecommunications network provided the acoustic or inductive connection is made externally to the network control signaling unit when such unit is provided by the Company Customer provided tone type address signaling is permitted through such connections however the services of the Company are not designed for such use and the Company makes no representation as to the reliability of address signaling which is performed in such matter TEC Cherokee Division T 1 Revised Page 80 SERVICE 32 Connections of Customer Provided Communications Systems Not Subject to Part 68 of the FCC s Rules and Regulations Customer provided communications systems not subject to Part 68 of the FCC Rules and Requlations may be connected with telecommunications services in accordance with 1 2 and 3 following These communications systems including channels derived from such systems not exceeding voice grade may be connected at the customer s premis
391. of operation general administration expenses including taxes on the basis of average charges for these items and any other item of expense associated with the particular situation CUSTOMER The individual partnership association or corporation which contracts for telephone service and is responsible for the payment of charges and compliance with the rules and regulations of the Company CUSTOMER PREMISES EQUIPMENT CPE All telecommunications equipment located at a customer s premises except pay phones Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 5 S9 1 S9 DEFINITIONS Definitions Continued DIRECT CONNECTION Connection of terminal equipment to the telephone network by means other than acoustic and or inductive coupling DIRECTORY ASSISTANCE CHARGE A charge made for placing requests from the Directory Assistance Operators DIRECTORY LISTING The publication in the Company s alphabetical directory of information relative to a customer s name or other identification and telephone number DROP WIRE Paired wires insulated and under a common cover which connect a subscriber s line from the terminal on the pole to the point of demarcation on the customer s premises DUAL NAME LISTING Provided for customers subscribing to reside
392. of telecommunications service furnished a customer which denotes such characteristics as nature of use Business or Residence or type of rate Flat Rate Measured Rate or Message Rate Classes of service may be subdivided in Grades such as individual line one party two party or four party line COMMISSION B Alabama Public Service Commission COMMISSIONS B A percentage of collections paid as a fee in consideration of service rendered to the company COMMUNICATING DEVICE B Any item located on the customer s side of the connecting terminal which is used in transmitting or receiving telecommunications messages COMMUNICATIONS SYSTEMS 8B Channels and other facilities which are capable when not connected to telecommunications services of two way communications between customer provided terminal equipment or deregulated Company provided stations COMPANY B Whenever used in this price list Company refers to this Telephone Company unless the context clearly indicates otherwise CONNECTING ARRANGEMENT B The equipment provided by the Company to accomplish the direct electrical connection of customer provided facilities with the facilities of the Company or of facilities of the Company with other facilities of the Company CONNECTING COMPANY B Acorporation association partnership or individual owning or operating one or more exchanges and with which communications services are interchanged CONSTRUCTION CHARGE B A separate nonrecurrin
393. office so that calls made to DNs on a busy SIRA line receive a standard CW tone 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 138 T Cancels Original Page 138 T PRICE LIST SERVICE 45 Subscriber Identified Ringing Assignment SIRA Continued B Conditions Continued 8 The Emergency Switching Service ESS mode does not support the Call Forwarding Call Waiting or Distinctive Alerting feature When the system is in the ESS mode the SIRA subscriber lines that are associated the RLSs are given the normal ringing pattern regardless of which SIRA DN was dialed G Rates and Charges RESIDENCE 6 50 Per Month BUSINESS 9 00 Per Month Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division 1 Revised Page 139 T Cancels Original Page 139 T PRICE LIST SERVICE 46 HOME ADVANTAGE PACKAGES Home Advantage packages are available to residential subscribers only Tig Issue Date 3 06 08 Effective Date 3 06 08 HOME ADVANTAGE INTERNET PLUS The Home Advantage service package provides the following specified features A flat rate individual residential access line Dial Up Internet Service 250 Long Distance Minutes United States only Inside Wire Maintenance Simply Everything Package includes Anonymous Call Rejection Call Forwarding Call Forwarding Busy Line Call Forwarding No Answer Call Screening Call Trace Call Transfer Call Waiting Caller ID Bl
394. om the Company that the equipment provided by a customer is causing or is likely to cause such hazard or interference the customer shall take such steps as shall be necessary to remove or prevent such hazard or interference Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 41 Cancels Original Page 41 PRICE LIST SERVICE 16 Cellular Interconnection Service Continued B Regulations Continued 4 Connections Continued C Responsibility of the Customer Continued 3 The customer s responsibility shall include cooperative testing with the Company as may be necessary Where regeneration and or equalization adjustments or changes may be required to compensate for rearrangements and or changes in outside plant facilities the customer will be responsible for all expenses incurred in changes to his premises equipment 4 The customer shall be responsible for payment of a Premises Visit Charge as set forth in Rates and Charges following for visits by the Company to the premises of the customer where the service difficulty or trouble report results from the use of equipment or facilities provided by the customer d Connection of Customer Provided Terminal Equipment Customer Provided Derivation Equipment and Customer Provided Communications Systems 1 The following provisions will apply a Customer Provided Terminal Equipment and or Customer Provided Communications Systems may
395. omer premises except over voltage protection equipment coin operated or pay telephones and multiplexing equipment to deliver multiple channels to the customer Mobile radio equipment transmit earth stations are also not considered to be terminal equipment TERMINATION CHARGE A charge applying when a subscriber discontinues an item of service or equipment prior to the expiration of the initial service period designated for such item Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 13 S9 DEFINITIONS S9 1 Definitions Continued TOUCHTONE CALLING SERVICE A classification of exchange service whereby calls are originated through the use of pushbuttons in lieu of rotary dials TRUNK LINE A circuit connected to the trunk side of the central office switch over which customers messages are sent UNDERGROUND SERVICE CONNECTION A subscriber s drop wire which is ran underground from a pole line or an underground distributing cable Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 14 S9 DEFINITIONS 9 2 Acronyms and Abbreviations ABH Average Busy Hour ACCUNET
396. ompany shall apply such deposit with accrued interest thereon to any account due by subscriber The balance due subscribers if any shall be refunded to the subscriber by the Telephone Company e Upon the sale or transfer of any Telephone Company the seller shall file with the Commission under oath a list showing the names of all subscribers who have made a deposit the date such deposit was made the amount of such deposit and the interest agreed to be paid thereon 2 Service may be discontinued for failure of the subscriber to furnish a suitable deposit if requested by the Company five 5 days after the Company has served or mailed notice to the subscriber requesting such deposit 3 The Company shall not hold a residential subscriber s deposit beyond December following twenty four 24 months of deposit retention if such account is considered in good standing by the Company At this time residential subscribers whose deposits have been held by the Company shall have their deposit and accrued interest refunded by the Company crediting such subscriber s December billing 4 The fact that a deposit has been made shall in no way relieve the applicant or subscriber from complying with the Company s regulations as to advance payments and the prompt payment of bills on presentation nor constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for nonpayment of any regulated sum
397. ompany or the customer Customer premises inside wire is defined as that wire including connectors blocks and jacks within a customer s premises that extends between the termination of the Exchange Access Line and those standard jack locations within the customer s premises to which terminal equipment can be connected for access to the Local Exchange Service Line Customer premises inside wire provided by the customer must be installed in accordance with technical standards and installation guidelines furnished to the Commission by the Company and must comply with the National Electric Safety Code and applicable local codes and Part 68 of the FCC Rules and Regulations Customer premises inside wire provided by the customer may be connected to residence and business individual line basic exchange service furnished by the Company at the network interface device as defined in Definitions The network interface for the connection of customer premises inside wire consists of a standard modular jack or appropriate device and is provided as part of the network access line This will be installed inside or outside the customer s premises at a location determined by the Company which is accessible to the customer The normal location will be in close proximity to the protector or entrance facility The Company is not obligated to connect telephone instruments and standard modular jacks to customer provided inside wire Maintenance of customer ow
398. on a per unit basis are listed following A Issue Date 5 15 07 Issued By Lera Roark Title Vice President Rate Recording editing and assembly and rating per Customer message 0 0483 Additional recording editing and assembly and rating charge for messages above the Customer message capacity ordered 0 0483 Provision of rated message detail per record entered 0 0094 Provision of rated message detail per tape 17 48 Data transmission of rated Customer message details between other Customer or Exchange Telephone Company locations per record transmitted or per record received 0 0084 Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 15 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 7 Rates and Charges Continued Rate F Program Development Basic per hour 57 74 applicable to work performed within the Telephone Company s normal work schedule and using the normal work force Premium per hour 80 07 applicable to work performed outside the Telephone Company s normal work schedule and or which requires additions to the work force B Billing Service At the request of a Customer the Telephone Company will provide Billing Service at its discretion with reasona
399. on t Answer Incoming Only 3 50 n Call Forwarding Fixed by Code 3 50 o Call Forwarding Fixed by Ring Count 3 50 p Call Forwarding Variable 3 50 q Anonymous Call Rejection 3 50 r Call Pick up 3 50 s Call Transfer 1 50 t Caller ID Deluxe 10 00 u Caller ID Enhanced a With Call Management 16 95 b With Call Waiting Deluxe 14 50 v Caller ID Multiline 10 00 w Calling Number Delivery Blocking Per Call 0 00 Permanent 4 50 x Toll Code Restriction with PIN 4 00 y Do Not Disturb 2 00 Z Personal Ringing a Ring 2 4 00 b Ring 3 4 50 aa Preferred Call Rejection 3 00 Per Call 75 A non recurring charge of 7 50 will apply to establish Call Trace Service on a per trace arrangement in addition to the applicable Service Connection Charges Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 28 Cancels Original Page 28 PRICE LIST SERVICE 11 Directory Listings A General 1 These rates and regulations for directory listings apply only to the alphabetical section of the directory containing the regular alphabetical list of customers and do not apply to listings or advertising appearing in the classified section 2 The alphabetical list of names of customers is solely for the purpose of informing calling parties of the telephone numbers of customers and those entitled to use the customer s service and special sequence or arrangement of names is not cont
400. onal Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 59 12 INTRASTATE ACCESS SERVICES TARIFF 12 3 VoIP Traffic Continued D Calculation and Application of Percent VolP Usage Factor Continued The OPVU and the TPVU will be derived and applied as follows Continued 8 If the customer does not furnish the Company with an OPVU and or TPVU the Company will bill full access rates until an OPVU and or TPVU factor is received Billing at Toll VoIP PSTN Traffic rates for Toll VoIP PSTN Traffic will commence beginning with the date the OPVU and or TPVU factor is received by the Company from the customer as noted following a Initial OPVU and or TPVU Factor If the OPVU and or TPVU factor is not available and or cannot be implemented in the Company s billing systems by January 1 2012 once the factor is available and can be implemented the Company will adjust the customer s bills to reflect the OPVU and or TPVU factors retroactively to January 1 2012 In calculating the initial OPVU and or TPVU factors the Company will take the customer specified OPVU and or TPVU factor into account retroactively to January 1 2012 provided that the customer provides the factor to the Company no later than April 15 2012 OPVU and or TPVU Factor Updates The customer may update the OPVU and or TPVU factor quarterly using the method set forth in 1 above If the customer chooses to submit such updates
401. one Access Line provides telephone service to a payphone with or without coin collecting devices A payphone access line permits providers of such service to provide pay telephone service to the public B Definitions 1 Coin Supervision B provides signaling capability from the central office for payphones that do not have signaling capability within the telephone This signaling capability provides operators and or operator systems coin control 2 Customer B forthe purposes of this price list the customer is the payphone service provider 3 Network Interface Device B acompany provided jack or its equivalent Itis the point of connection between the Company owned wiring and wiring owned by the customer For the purposes of this price list the network interface device will be installed at a location mutually agreed upon by the customer and the Company 4 Originating Line Screening OLS B enables operator service providers to determine whether there are billing restrictions on the exchange access line from which a call originates OLS service delivers codes on operator assisted calls to identify calls originating from privately owned payphones inmate locations and hotels motels etc Rates for this service are found in the appropriate interstate access tariff when facilities and services are available Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 68 Cancels Original Page 68 PRICE LIST
402. one Company When the Telephone Company discontinues billing the Customer s end users for Customer services any deposits for Customer Services will be returned to the appropriate end user in accordance with Telephone Company final billing procedures Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 54 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued C Issue Date Issued By Billing Analysis Service At the request of a Customer which is a common carrier the Telephone Company will provide technical assistance necessary records and information cooperation and assistance to the Customer when in its opinion irregularities may exist in the services and facilities of the Customer and or Telephone Company All activities associated with this service will be handled on an ICB 1 Liability of the Telephone Company In the absence of gross negligence or willful misconduct no liability for damages to the Customer or other person shall attach to the Telephone Company 2 Rates and Charges The nonrecurring charges are Nonrecurring Charges A Detection Service ICB rates and charges apply B Investigation Service ICB rates and charges apply C Deterence Service ICB rates and charges apply Billing Information Service At the request of the Customer t
403. onnecting an individual main station or private branch exchange switchboard or an intercommunicating system with a central office CENTRAL OFFICE WORK CHARGE 8 The charge for work associated with the central office applicable for functions required within the central office CENTREX SERVICE 8 A service arrangement of dial switching equipment and facilities which permits completion of inward and outward local and long distance calls from stations associated with the system without intermediate handling by the attendant generally subscribed to by governmental agencies with Satellite Centrex Service provided at various offices throughout the state A Satellite Centrex Station is service provided by auxiliary dial switching equipment which is connected by tie lines to the dial switching equipment serving the principal location Attendant s positions are not furnished at satellite locations CERTIFICATE 8 Certificate of Public Convenience and Necessity issued by the Commission to telephone utilities CHANNEL B A path for communication between two or more stations or company offices furnished in such a manner as the company may elect whether by wire radio or a combination thereof and whether or not by a single physical facility or route Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 124 Cancels Original Page 124 PRICE LIST SERVICE 42 Definitions Continued CLASS OF SERVICE B A description
404. ontinued B Use of Service 1 2 Issue Date Abuse or Fraudulent Use of Service Continued 5 the use of profane or obscene language 6 the use of the service in such manner as to interfere unreasonably with the use of the service by one or more other customers 7 the impersonation of another Use of Service for Unlawful Purposes The service is furnished subject to the condition that it will not be used for an unlawful purpose Service will be disconnected if any law enforcement agency acting within its apparent jurisdiction advises in writing that such service is being used in violation of law that a formal charge has been filed by competent authority against the telephone subscriber provided however the Company before discontinuing service shall give to the subscriber no less than three days written notice of its intention to do so The telephone Company will refuse to furnish service when it has reasonable grounds to believe that such service will be used in violation of law a Tampering With Facilities The Company may refuse to furnish or may deny telephone service to any person firm or corporation on whose premises is located telephone facilities which show evidence of tampering manipulating or use of any device whatsoever for the purpose of obtaining service without payment of the charges Unauthorized Attachments or Connections The Company shall not be required to attach its facilitie
405. or N11 Dialing Service The N11 subscriber is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in connections with the service and from all holders of copyrights trademarks and patents used in connection with said service Effective Date 11 25 11 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 42 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 5 N11 Dialing Service Continued 2 Service Requirements and Conditions Continued H N11 will be provided under the following conditions Continued 4 Issue Date 10 25 11 Issued By James Garner Title Vice President The N11 subscriber shall be liable for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgements and of all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of any patent trademark copyright or resulting from any claim of liable and slander Suspension of N11 Dialing Service is not applicable for this service The N11 subscriber sha
406. or participating public agencies on the inside front cover of the Company Directory Dual listing of a seven digit emergency number for these agencies will not be permitted on the inside front cover In the white pages of the directory a seven digit nonemergency number must be listed along with the 911 number for those agencies Application for 911 service must be executed in writing by the customer a municipality a local government authority or their duly appointed agent If execution is by an agent satisfactory evidence of the appointment must be provided in writing to the Company At least one local law enforcement agency must be included among the participating agencies in any 911 offering 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T SERVICE 44 Universal Emergency Number Service _B 911 Continued Rules and Regulations Continued B C 1 Revised Page 135 Cancels Original Page 135 PRICE LIST 8 The customer must furnish the Company in writing with its agreement to the following terms and conditions a That atleast one PSAP will be provided and staffed on a 24 hour coverage basis b That the customer accepts responsibility for dispatching or having others dispatch police fire ambulance or other emergency services as required to the extent as such services are reasonably available c That the customer will subscribe to a sufficient number of 911 exchange lines to adequately handle incoming
407. or subscriber is considered to have started when the Company incurs any expense in connection therewith or in preparation therefore which would not otherwise have been incurred Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 20 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued Issue Date 5 15 07 Transfer of Service Between Subscribers Service previously furnished one subscriber may be assumed by a new subscriber upon due notice of cancellation or in case of abandonment provided there is no lapse in the rendition of service Such transfers are made subject to service connection charge regulations and may be arranged for in either of two ways 1 If the new subscriber fully understanding the regulations governing the service and the status of the account willingly assumes all obligations thereunder Future bills are then rendered to him without adjustment to or from any particular date with the Company arranging for the requested change in billing and directory listing 2 If the new subscriber does not wish to assume payment of the old account a new service application is taken and an adjustment in billing is made to and from the date the transfer is effective Under either method of transfer the reass
408. or understandings concerning the service s are also deemed superseded upon the Customer s subscription All implied warranties including the implied warranty of merchantability are disclaimed The Company does not warrant that the service s are fit for any particular purpose of the Customer Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 33 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued E Liability of the Company 2 The subscriber indemnifies and saves the Company harmless against the following a Acts of omission of other companies when their facilities are used in connection with the Company s facilities to provide service b Any defacement or damage to the subscriber s premises resulting from the existence of the Company s instruments apparatus and associated wire on such premises or from the installation or removal thereof when such defacement or damage is not the result of the negligence of the Company or its employees C Any accident injury or death occasioned by its equipment or facilities when such is not due to negligence of the Company d Claims for libel slander or infringement of copyright arising from the material transmitted or recorded over its facilities claims for infr
409. ormation remain unaffected 2 Automatic Wake Up formally Ringback or Wake up Automatic Wake up provides the user with an immediate or delayed ringback duration of approximately 30 seconds with a tone burst super imposed immediately upon answer Delayed ringback occurs at a time programmed by the user The automatic wake up feature will cycle a maximum of 3 times seven minutes apart if there is no answer during the ringback period Automatic Wake up may be set by the user to ring 3 10 rings If not set by user automatic wake up will automatically set to ring 3 rings 3 Call Forwarding Call Forwarding is an arrangement whereby incoming calls may be transferred to another telephone number by signaling a prefix code and the telephone number of the service to which calls are to be transferred Calls forwarded by this feature are subject to local and long distance message charges These calls are also subject to transmission limitations The charge applies to all calls that are answered at the telephone to which the calls are being forwarded including person to person and collect calls even though they may not be accepted at the answering service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 2 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Call
410. orporation if the customer is a corporation and for any business establishment the names of business associates or employees of the customer Business extra listings may be the bonafide names of individuals firms or corporations which the customer owns or controls or is duly authorized to represent Listings which are designed primarily to give publicity to a commodity or service are not accepted Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 29 SERVICE Cancels Original Page 29 PRICE LIST 11 Directory Listings Continued C Regular Extra Listings Continued 2 3 Residence residence extra listings may be the names of members of the customer s family or of other persons residing in the customer s household In connection with payphone access line services residence extra listings are allowed at business extra listing rates in the names of permanent guests or tenants at that location Business extra listings are at business extra listing rates in connection with payphone access line services furnished under the regulations as specified for business extra listings Ordinarily all extra listings must be of the same address and telephone number as the primary listing except as provided for alternate listings However when in the opinion of the Company it appears necessary as an aid to the use of the directory and provided satisfactory service can be furnished a listing may be pe
411. ot part of an office building In any of such cases the listing may indicate the subscriber s profession but only in connection with an individual name If listings of firms or partnerships etc or additional listings of persons not residing in the same household are desired business rates apply Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 15 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued C Application of Residence Rates Continued 3 Where the place of business and residence of a subscriber are in the same premises and no telephone is installed in the place of business the business rate shall be charged for the telephone installed in the residence 4 Changes from business service to residence service are made only in the event of change in the subscriber s arrangements which would entitle him to a residence classification of his service as specified above 5 Changes from residence to business service may be made without change in telephone number if the subscriber so desires Service Connection Charges which apply for such changes are quoted elsewhere in this tariff D Advance Payments 1 At the time an application for service is made an applicant may be required to pay an amount equal
412. other means that the Telephone Company will when necessary in accordance with Telephone Company deposit regulations determine and collect Customer service deposits The Customer will also include in its tariff and service arrangements and obtain regulatory concurrence for the Telephone Company deposit regulations that the Telephone Company will use to determine and collect end user service deposits Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 32 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued E Payment Arrangements and Audit Provision 1 Audit Provision Upon written notice by the Customer which is a common carrier to the Telephone Company the Customer shall have the right through its authorized representative to examine and audit during normal business hours and at reasonable intervals determined by the Telephone Company all such records and accounts as may under recognized accounting practices contain information bearing upon the amount payable to the Customer Adjustment shall be made by the proper party to compensate for any errors or omissions disclosed by such examination or audit Neither such right to examine and audit nor the right to receive such adjustment shall be affect
413. ounting equipment and mark the recorded call detail as Feature Group A call detail for a specific Customer the Telephone Company will provide Recording and Message Processing Service for Feature Group A Switched Access Service The Telephone Company will provide Recording and Message Processing Service in its operating territory The minimum territory for which the Telephone Company will provide Recording and Message Processing Service is all the equipped offices in its operating territory for which the Customer has ordered Feature Group A B D or C Switched Access Service For Feature Group C Switched Access Service e the term customer message used herein denotes a completed intrastate intraLATA call originated by a Customer s end user A customer message begins when answer supervision from the premise of the ordering Customer is received by Telephone Company recording equipment indicating lt FGC service is only available to ATT of Alabama formally BellSouth pursuant to the NECA FCC tariff Issue Date Issued By Title 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 3 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Issue Date Issued By Recording and Message Processing Service Continued that the calle
414. ovided equipment Types of harm include but shall not be limited to voltages dangerous to personnel destruction of or damage to company equipment induced noise or cross talk incorrect dial pulsing failure of supervision false answer incorrect billing absence of voice band transmission path for call progress signals and loss of capability to answer an incoming call Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Sheet 7 S9 DEFINITIONS S9 1 Definitions Continued INDIVIDUAL LINE An access line designed for the exclusive use of a subscriber INITIAL SERVICE PERIOD The minimum length of time for which a subscriber is obligated to pay for service facilities and equipment whether or not retained by the subscriber for such minimum length of time INSTALLATION CHARGE A non recurring charge applying to the provision of certain items of equipment or facilities as distinguished from the service connection charge applicable for establishment of basic telephone service INTEREXCHANGE CHANNEL That portion of a channel which connects stations in two or more exchanges LEASE LINE A channel tying together two or more points in the exchange area for the sole use of the subscriber It is terminated at each point on the subscriber owned equipment and is not
415. ower outlets and commercial power required for the operation of such facilities shall be provided by and at the expense of the subscriber Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 112 SERVICE Cancels Original Page 112 PRICE LIST 41 General Rules and Regulations Continued E Obligation and Liability of the Company Continued 2 Furnishing of Equipment Continued h All operating required for the use of communications facilities provided by the Company at the subscriber s premises will be performed at the expense of the subscriber and must conform with the operating practices and procedures of the Company to maintain a proper standard of service 3 Furnishing of Service a The Company s obligation to furnish service is dependent upon its ability to secure and retain without unreasonable expense suitable facilities and rights for the construction and maintenance of the necessary circuits and equipment The rates and charges quoted in this price list provide for the furnishing of service and facilities where suitable facilities are available or when the construction of the necessary facilities does not involve excessive costs When excessive costs are involved for the construction of facilities charges for such construction will be determined in accordance with the regulations as set forth in the Company s price list except as otherwise specified Right of access
416. owing classes of service Hotel Motel Hospital Service 1 0 0 Credit Card Third Party Billing Collect Calls Inmate Services 101XXXX Cellular Type 2A GON S In addition operator assisted calls to the N11 subscriber will not be completed l The N11 subscriber is restricted from selling or transferring the N11 number to an unaffiliated entity either directly or indirectly J An affiliate of a N11 subscriber is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the N11 subscriber The term control including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by contract or otherwise If a N11 subscriber becomes an affiliate of or is acquired by another N11 subscriber through merger acquisition or otherwise then the affiliated subscribers must surrender all but one N11 number within 6 months of the merger or acquisition K N11 will not provide calling number information in real time to the N11 subscriber If the N11 subscriber needs this type of information the N11 subscriber must subscribe to a compatible Calling Number Identification service in this section preceding L Calls to a disconnected N11 number will b
417. pany Continued C Furnishing of Service Continued 6 Outgoing and incoming service privileges The tariff and rate schedules of the Company govern and fix the outgoing service of a subscriber and in no matter guarantee to him the same incoming service All incoming service of a subscriber depends upon and is limited by the right of a calling subscriber to such service 7 Ownership of facilities Ownership furnished by the Company on the premises of a subscriber are the property of the Company 8 Company facilities at hazardous or inaccessible locations Where service is to be established at a location that would involve undue hazards or where accessibility is impracticable to employees of the Company the subscriber may be required to install and maintain the Company s equipment and facilities in a manner satisfactory to the Company any renumeration to be based on the condition involved 9 Work performed outside regular working hours The rates and charges specified in this tariff contemplate that all work in connection with furnishing or rearranging service be performed during regular working hours Whenever a subscriber requests that work necessarily required in the furnishing or rearranging of his service be performed outside the Company s regular working hours or that work once begun be interrupted so that the Company incurs costs that would not otherwise have been incurred the subscriber may be required to pay in addition
418. pany 1 Revised Contents Sheet 1 CONTENTS Sheet No 12 1 Intrastate Access Services 1 12 2 Intrastate Billing and Collection Services 2 12 3 Intrastate Access Tariff VoIP Traffic 55 N Issue Date 01 06 12 Effective Date 02 06 12 Issued By James Garner T Docket No Title Cancels Original Contents Sheet 1 12 INTRASTATE ACCESS SERVICES TARIFF Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 12 INTRASTATE ACCESS SERVICES TARIFF 12 1 Intrastate Access Services Section 12 2 Revised Sheet 1 Cancels 1 Revised Sheet 1 National Telephone of Alabama Inc dba Cherokee Telephone Company adopts the Exchange Carrier Association s Interstate Access Charge tariff for intrastate use effective as of April 16 1996 and any successive issues thereto as approved by the FCC This tariff was filed with the FCC by the ECA on behalf of the ECA s member companies this Company is a member Company of ECA This tariff includes all the rules regulations rates and charges under which intrastate access services will be offered Exceptions to this adoption of the tariff schedules are as follows 1 Switched Access Rates Per MOU a Common Carrier Line Originating Terminating b Tandem Switched Facility Originating Terminating C Tandem Switched Termination Originating Terminating d Tandem Switching Originating Terminating e Local Tra
419. phone Company end user account information that establishes or changes the information rates or balance due associated with an end user account The end user account establishment and change charge applies whenever Customer furnished information is used by the Telephone Company to establish or change end user account data or rate elements or balances due except for information to change end user account rate element rate levels or rate structure End user account rate element rate level and rate structure change charges are applied as set forth in paragraphs 8 and d following In addition the end user account establishment and change charge does not apply when rated Customer messages are posted to a message billed account associated with an end user common line The end user account establishment and change charge applies foreach account established rate element established account changed rate element changed and balance due changed 8 The end user account rate element rate level change charge applies whenever Customer furnished information is used by the Telephone Company to change an end user account rate element rate level The charge applies for each end user account rate element rate level changed Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 38 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Int
420. phone directory due to a visual or physical disability which can be confirmed by a physician appropriate group or agency Written confirmation must be provided to the company for the exemption to apply Application procedures may be obtained by calling the local business office This exemption is applicable exclusively to calls made by the disabled individual from their line or in the case of a business employing disabled person s from the line assigned to that disabled individual s Usage will be monitored by the Company and is subject to review and investigation Certification will be verified periodically Confirmed inappropriate use of the exemption could result in its removal 3 Surcharges as specified in Billing Surcharges 2 10 B 1 a following will be applicable to all calls to Directory Assistance Service handled by the operator A0 A provided that the AO operator is not the only source for Local Directory Assistance or dialed by the customer 0 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 5 S2 BASIC LOCAL EXCHANGE SERVICE S2 7 Local Directory Assistance Service Continued C Rates and Charges Rate 1 Directory Assistance Service request of a listing maximum of two request per call a Within the Company s loca
421. plicable to the primary residential connection only A Lifeline customer may subscribe to any local service offering available to other residential customers m The PIC charge will not be billed to Lifeline customers who subscribe to toll blocking and do not presubscribe to a long distance carrier Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 5 SERVICE Cancels Original Page 5 PRICE LIST 4 Lifeline and Link Up Assistance Programs Continued A Lifeline Assistance Continued 3 Credits The following credits will apply for each customer eligible for Lifeline Assistance Monthly Credit a Federal Subscriber Line Charge Credit 6 50 b Initial Federal Credit to Residential Access Line 1 75 G State Credit to Residential Access Line 3 50 d Additional Federal Credit to Residential Access Line 1 75 Total Credit Amount 13 50 Credit amount will not exceed the total of the Subscriber Line Charge and the Residential Local Exchange rate B Link Up Connection Assistance 1 2 C 3 Issue Date General Link Up reduces an eligible customer s service connection charges All eligible customers receive a credit for half of the service connection charges up to 30 00 Regulations a The same eligibility requirements as outlined in Lifeline will apply for Link Up b This credit is only available on the installation of a single residential access line t
422. pment and or Arrangements Subscriber Complaints Issue Date 10 25 11 Issued By James Garner T Title Vice President INDEX Index 1 Revised Sheet 6 Cancels Original Sheet 6 Section Sheet No WC OW WMCOWMDWWOARA Effective Date Docket No 46 N 26 31 10 11 25 11 National Telephone of Alabama Inc dba Cherokee Telephone Company Subject Telephone Numbers Telephone Numbers in Rotary Trunk Hunting Termination Charge Termination of Service Trade Names Transfer of Service Between Subscribers Undertaking of the Company Use of Customer Service Use of Facilities of Other Connecting Carriers Use of Service Use of Service for Unlawful Purposes VoIP Traffic Issue Date Issued By 01 06 12 James Garner T Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF Index 1 Revised Sheet 7 Cancels Original Sheet 7 Section Sheet No o ou A o OO 12 Effective Date Docket No 19 26 6 9 20 26 4 5 43 55 60 N 02 06 12 GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Index dba Cherokee Telephone Company Original Sheet 8 INDEX Subject Section Sheet No W X Y Z Numerical 711 Dialing Code for Telephone Relay Service TRS 4 32 37 Issue Date 5 2 03 Effective Date 6 1 03 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alab
423. pment at the subscriber s premises which is used for telephone communications a The subscriber is responsible for all customer premises equipment on the subscribers premises b The Telephone Company is responsible for the access line from the central office switching point up to and including the termination on the subscriber premises in either a protector interface or other point of demarcation C The subscriber will be responsible for the rental purchase or maintenance of CPE equipment The Telephone Company will provide customer requested installation maintenance or rearrangements of CPE on a flat rate schedule or time and material schedule basis Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 28 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued B Furnishing of Equipment Continued 6 The subscriber is responsible for the provision and maintenance at his expense of all suitable space and floor arrangement including but not limited to adequate lighting and temperature control required on his premises for communication facilities provided by the Company in connection with service furnished to the subscriber by the Company Any power outlets and commercial power required for the operation of such faci
424. point of physical interconnection connecting block terminal strip protector or remote isolation device between the telephone network and the customer premises wiring This point is part of the telephone network provided and maintained by the telephone company under this Price list The location of this point is at the Network Interface Device which is located outside at a point determined by the Company which is accessible to the Customer PREMISES B The building portion or portions of a building on continuous property used and or occupied at one time by the customer in the conduct of his business or as a residence Where floor space adjoining buildings is made continuous at one or more floor levels all floor space in both buildings is considered the same premises insofar as the customer who uses and occupies such continuous floor space is concerned the two buildings otherwise being considered as separate buildings PREMISES WIRE B All wiring within the same building or between buildings on the same continuous property of a customer and located on the customer s side of the network interface In the absence of a network interface all wiring on the customer s side of the first point of connection at a customer s premise PRIVATE BRANCH EXCHANGE SERVICE PABX SERVICE B An arrangement of equipment consisting of switching apparatus with attendant s telephone trunks to a central office and stations connected with the switching apparatus provi
425. power of the signal at the central office not exceed 12 dB below one milliwatt when averaged over any three second interval To insure that this limit is not exceeded the power of the signal which may be applied by the customer provided equipment to the Company interface located on the customer s premises will be specified for each customer location but in no case shall it exceed one milliwatt To protect other services it is necessary that the signal which is applied by the customer provided equipment to the Company interface located on the customer s premises meet the following limits 1 The power in the band from 3 995 Hertz to 4 005 Hertz shall be at least 18 dB below the power of the signal as specified above The power in the band from 4 005 Hertz to 10 000 Hertz shall not exceed 16 dB below one milliwatt 2 The power in the band from 10 000 Hertz to 25 000 Hertz shall not exceed 24 dB oo below one milliwatt The power in the band form 25 000 Hertz to 40 000 Hertz shall not exceed 36 dB below one milliwatt The power in the band above 40 000 Hertz shall not exceed 50 dB below one milliwatt IN 5 To prevent the interruption or disconnection of a call or interference with network control signaling it is necessary that the signal applied by the customer provided equipment to the Company interface located on the customer s premises at no time have energy solely in the 2 450 to 2 750 Hertz band If the signal power i
426. professional institutional or otherwise occupational nature or where the listing required is such as to indicate business use Business rates apply for 1 Boarding houses except as noted under Application of Residence Rates offices of hotels halls and offices of apartment buildings quarters occupied by clubs or lodges public private or parochial schools or colleges hospitals libraries offices farms which have offices stores mines churches college fraternity houses and other similar institutions but excluding dormitory rooms at such schools and colleges At residence locations when the subscriber has no regular business telephone and the use of the service either by himself members of his household or his guests or parties calling him can be considered as more of a business than of a residence nature which fact might be indicated by advertising either by business cards newspapers hand bills billboards circulars motion picture screens or other advertising matter such as on vehicles etc or when such business use is not such as commonly arises and passes over to residence telephones during the intervals when in compliance with the law or established custom business places are ordinarily closed Where a place of business and residence of a subscriber are in the same premises and no telephone is installed in the place of business the business rate shall be charged for the telephone installed in the residence
427. public Use of the 911 number will provide each caller telephone access to a local PSAP No charge applies to the calling party for calls placed to the 911 emergency number B Rules and Regulations 1 2 Issue Date Service is provided by the Company where facility and operating conditions permit This offering is limited to the use of central office number 911 as the universal emergency number and only one 911 service will be provided within any government agency s locality The 911 emergency number is not intended to replace the telephone service of the various public safety agencies which may participate in the use of this number The service is furnished to municipalities and other governmental agencies only for the purpose of voice reporting emergencies by the public This service is offered solely as an aid in handling assistance calls in connection with fire police and other emergencies and does not create any relationship or obligation direct or indirect to any person other than the customer contracting for 911 service In the event of any interruption of the service the Company shall not be liable for any loss or damage other than a pro rata allowance to the customer at the tariff rate for the time such interruption continues after notice to the Company No allowance shall be made if the interruption is due to the negligence or willful act of the customer of the service 911 will be listed as the emergency number f
428. quipment may be connected at the customer s premises to the telecommunications network through a network control signaling unit and a data access arrangement provided by the Company in accordance with the following The Customer shall furnish the equipment which performs the functions of a conditioning the data signals generated by the customer provided terminal equipment to signals suitable for transmission by means of Company services and b conditioning signals transmitted by means of Company services to data signals suitable for reception by customer provided equipment The customer provided data terminal equipment must comply with the minimum protection criteria specified in this section Where data access arrangements is furnished in connection with customer provided terminal equipment and such terminal equipment is used for both voice and data communication the data access arrangement may be used to connect the customer provided terminal equipment for voice communication Voice Terminal Equipment Subject to the provisions of a 1 preceding customer provided voice terminal equipment may be connected at the customer s premises to the telecommunications network in accordance with the following a The connection shall be made through a network control signaling unit and a connecting arrangement furnished by the Company In accordance with this price list a connecting arrangement is not required for the connection of Attested
429. r ID Multiline 10 00 w Calling Number Delivery Blocking Per Call 0 00 Permanent 4 50 x Toll Code Restriction with PIN 4 00 y Do Not Disturb 2 50 Z Personal Ringing a Ring 2 4 00 b Ring 3 4 50 aa Preferred Call Rejection 3 50 Per Call 75 A non recurring charge of 7 50 will apply to establish Call Trace Service on a per trace arrangement in addition to the applicable Service Connection Charges Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 27 Cancels Original Page 27 PRICE LIST SERVICE 10 Advanced Custom Calling Services Continued Rates for individual service features can be found in Section 7 of this Company s tariff on file with the Alabama Public Service Commission B Business Service Continued 2 Additional Service Features Monthly Rate a Call Return per line 4 20 Per Call 75 b Repeat Dialing per line 3 50 Per Call 75 C Preferred Call Forwarding per line 3 50 Per Call 75 d Call Trace per line 4 50 per successful trace 5 00 e Caller ID Basic per line 10 00 f Special Call Acceptance per line 3 50 Per Call 75 g Distinctive Ringing per line 3 50 Per Call 75 h Call Forwarding Busy Line 3 50 i Call Forwarding Busy Line Fixed 3 50 j Call Forwarding Busy Line Incoming Only 3 50 k Call Forwarding Don t Answer 3 50 I Call Forwarding Don t Answer Fixed 3 50 m Call Forwarding D
430. r are payable at the Company s business office or at any agency duly authorized to receive such payments If objection in writing is not received by the Company within sixty 60 days after the bill is rendered for toll the account shall be deemed correct and binding upon the subscriber Nonpayment of charges for service may result in the interruption or discontinuance of any or all of the service furnished to the subscriber Where any overcharge in billing of a subscriber is the result of the utility s error such subscriber shall be due a refund of such excess billing for up to thirty six 36 months from the date an objection is filed by the customer Any undercharge in the subscriber billing as a result of the utility s error shall not be backbilled in excess of thirty six 36 months No backbilling shall be allowed without immediate written notification by the utility except toll to the subscriber at the time of discovery by the utility including notice that the subscriber shall be given the option of repayment of amounts due in monthly installments equal to the period of said underbilling 3 The subscriber shall pay monthly in advance or on demand all charges for service and equipment and shall pay on demand all charges for long distance service and billed local usage Basic monthly charges are billed in advance Toll charges for long distance services and additional charges for local usage are billed in arrears The subscriber is respons
431. r provided equipment or facilities If the customer has a maintenance contract with the Telephone Company for the customer provided equipment or facilities causing the service difficulty the following charges will not be applicable In the absence of a maintenance contract with the Telephone Company for the customer provided equipment causing the service difficulty the following charge will apply BUSINESS EACH VISIT 35 00 RESIDENCE EACH VISIT 35 00 rate for first hour each additional hour or fraction thereof will be billed at the above charges Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 3 2 Revised Sheet 11 Cancels 1 Revised Sheet 11 S3 SERVICE CONNECTION CHARGES S3 4 Rates For Connecting Moving or Changing Service a Service Order Work Charge per customer request 1 Premises Visit Required 2 Premises Visit Not Required 3 Record Type Orders Only b Central Office Work Charge per central office line or trunk c Premises Work Charge per 15 minute increments d Returned Check Charge e Installation Charge f Restoration of Service 1 After Normal Working Hours g Termination Charge h Number Change Charge per number changed 1 If premises visit is required i Credit Card Convenience Fee plus Service
432. r year No later than six months prior to the end of an order period the Customer shall notify the Telephone Company in writing if service is to be discontinued at the end of the period If no notice is received from the Customer the Telephone Company will automatically extend the services through an additional one year using the most recent 12 months of capacity provided When Recording and Message Processing Service is ordered the Customer shall furnish the Telephone Company for each state and for the calendar year or fraction thereof an estimate of the number of messages message capacity including those messages which may be bulk billed to be processed The Customer at its option may order additional Recording and Message Processing Capacity required to record and rate the additional messages subject to the subscription period of service for a minimum period of not less than one calendar year at the additional level of capacity ordered Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 10 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 4 Obligation of the Customer Continued C The Customer s terminal location shall provide such signals as may be required for the proper operation of the Telephone
433. ral Communications Commission s FCC s Rules and Regulations In addition TSP System service shall be provided in accordance with the guidelines set forth in ATelecommunications Service Priority TSP System for National Security Emergence Preparedness NESP Service Vendor Handbooke NCSH 3 1 2 dated December 10 2000 and ATelecommunications Service Priority System for National Security Emergency Preparedness Service User Manuale NCSM 3 1 1 The TSP System is a service developed to meet the requirements of the Federal Government as specified in the Service Vendor s Handbook and Service User s Manual which provides the regulatory administrative and operational framework for the priority installation and or restoration of NSEP telecommunications services These include both Switched and Special Access services and or other services provided by the Company that meet the TSP requirements The TSP System applies only to NSEP telecommunications services and requires and authorizes priority action by the Telephone Company providing such services The TSP System s applicability is limited to those services which the Telephone Company can discreetly identify for priority provisioning and or restoration Application of Rates and Charges 1 A Telecommunications Service Priority charge applies when a request to provide or change a telecommunication service priority is received subsequent to the issuance of an Access Order or Service Order
434. rastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued F Rate Regulations Continued 5 Continued d The end user account rate element rate structure change charge applies whenever Customer furnished information is used by the Telephone Company to change an end user account rate element rate structure The charges to make the end user account rate element rate structure changes will be determined on an individual case basis 6 Program development changes or alterations of software to provide Bill Processing Services for Customers will be as set forth in paragraph G following The basic per hour rate and the premium per hour rate for program development is for the use of one hour of one Telephone Company programmer s time The Telephone Company will keep a count of the hours and fraction thereof used by Telephone Company personnel to provide program development and will bill the Customer in accordance with these records The hours for each service ordered will be summed and then rounded to the nearest hour except that when the total is less than one hour one hour will be used to determine the charges All rates and charges for Bill Processing Service remain in effect unless cancelled or otherwise modified by approved revisions to this tariff Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUB
435. rding and processing of customer requests for service The Service Order Work Charge is separated into three categories a The Service Order Work Charge With Visit means the charge that applies per customer request for work performed by the Company in connection with the receiving recording and processing of the customer request for service to be completed at one time and a visit to the customer s premises is required to complete the requested work The Service Order Work Charge Without Visit means the charge that applies per customer request for work performed by the Company in connection with the receiving recording and processing of the customer s request for service to be completed at one time and a visit to the customer s premise is not required to complete the requested work The Record Service Ordering Charge is the charge that applies to listing activity requested by the customer The term per customer request as specified in a and b above means all work or service ordered by one customer to be performed or provided at the same time on the same premises on the same system Where both business and residence service is furnished on the same premises the per customer request treatment is applicable separately for each service When more than one service ordering charge applies at the same time on the same premises only one service ordering charge with visit is applicable The remaining service ordering charges will be
436. recurring Charge Per Basic Local Calling Area 389 90 Central Office Activation Per Central Office 150 00 Change of Point to Number by Subscriber Per Central Office 13 50 Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 38 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 5 N11 Dialing Service 1 General A N11 services are available in specified areas with National Telephone of Alabama Inc dba Cherokee Telephone Company Company for delivery of general information via voice grade facilities 211 Dialing Service 211 is a three digit local dialing arrangement for community information and referral services 311 Dialing Service 311 is a three digit local dialing arrangement for access to non emergency police and other government agencies 511 Dialing Service 511 is a three digit local dialing arrangement for traffic and transportation information 811 Dialing Service 811 is a three digit local dialing arrangement accessing One Call Services to protect pipeline and utilities from excavation damage Pursuant to Order 00 256 issued by the Federal Communications Commission FCC in CC Docket 92 105 the N11 subscriber must comply with any orders and rules pertaining to N11 B N11 services are available in National Telephone of Alabama Inc dba Cherokee Telephone Company Territory only
437. rienced as a result of such unauthorized attachments or connections including but not limited to the cost to disconnect service Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 4 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service Continued C Use of Customer Service 1 Customer telephone service as distinguished from payphone access line service is furnished only for use by the subscriber his family guests employees or business associates or persons residing in the subscriber s household or to persons temporarily subleasing a subscriber s residential premises The Company has the right to refuse to install subscriber service or permit such service to remain on premises of a public or semi public character when the station is so located that the public in general or patrons of the customer may make use of the service At such locations however subscriber service may be installed provided the instrument is so located that it is not accessible for public use 2 When telephone service to the public is impaired by a subscriber s use of the telephone service the Company shall have the right to require the subscriber to contract for additional service and facilities adequate to serve the subscriber s requirements or with proper notice discontin
438. rized user or joint user if changes in protection criteria or in any of the facilities operations or procedures of the telephone company render any facilities provided by a customer authorized user or joint user obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 33 Cancels Original Page 33 PRICE LIST SERVICE 12 Direct In Dialing Service Continued A General Continued 7 Directory listings will be provided in accordance with the regulations of Directory Listings under Primary Listings in this price list DID numbers furnished herein are not entitled to free directory listings B Rates and Charges The following rates and charges are in addition to the rates and charges for PBX trunks and other services or facilities with which this service is associated Nonrecurring Monthly Rate First 100 DID Numbers 317 25 B Installation Charge 475 00 B Basic Termination Charge 7 600 00 Each Additional 100 DID Numbers 74 25 B Installation Charge 110 00 B Basic Termination Charge 1 800 00 13 Special Billing Numbers A special billing numbering plan may be furnished to subscribers in order to associate originating long distance calls with specific stations departments projects etc at the rate specified herein Each Increment of 1 10 Numbers or Fraction thereof 1 00 14
439. rminating Arrangement must terminate only in that services same state and state subdivision in terminal equipment or a multi line terminating system E Conditions for Connection of Other Common Carrier Provided Communications Systems at the Premises of the Company 1 Communications Systems utilizing central office connecting facilities not exceeding voice grade provided by an OCC to a customer may be directly connected at the premises of the Company with exchange service or Long Distance Message Telecommunications Service furnished by the Company to the same customer provided such connections are made through a _ Individual exchange lines to permit communications via the OCC provided communications system to or from the customer s premises located in an exchange foreign to the exchange in which the connection is made Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 24 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 7 Connections of Other Common Carrier Provided Communications Systems Continued F OCC Service All arrangements for service provided by an OCC shall be made by the customer with that carrier The furnishing of exchange service by the Company is not a part of a joint undertaking with the O
440. rmitted under the address of a PABX station or extension station installed on premises of the customer except at a residence but at an address different from that part of the switchboard or main station using the telephone number of the primary listing In connection with PBX service at hotels motels and apartment houses residence extra listings at business extra listing rates may be provided in the names of permanent guests or tenants at that location provided approval is obtained of the hotel motel or apartment house involved However no separate billing will be issued for these instances At the option of the customer extra listings may be obtained upon the issuance of a directory or between issues of directories at which time they appear on the information records only Charges for extra listings date from the time the listings are posted on information records Monthly Rate Business Residence D Duplicate Listings per line 1 00 1 00 1 Issue Date Duplicate listings i e listings of nicknames abbreviated names names which are commonly spelled in more than one way and rearrangement of names are permitted when in the opinion of the Company they are necessary for the proper identification of the customer and are not desired to secure a preferential position in the directory or for advertising purposes Charges begin on the day the information records are posted 2 04 08 Effective Date 3 02 07 TEC Cheroke
441. rnographic material will not be allowed This type telecommunication service will not be used for any unlawful purpose Connection of customer provided communication systems must meet the Telephone Company s requirements as well as Part 68 of the Federal Communications Commission s Rules and Regulations Emergency and unlisted telephone numbers will not be used with recorded solicitation communication Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 120 SERVICE Cancels Original Page 120 PRICE LIST 41 General Rules and Requlations Continued F Limitations and Use of Service Continued 1 Issue Date Network Facilities for Use With Automatic Dialing and Announcing Devices Continued b In cases where there is an existing business relationship between the called party and the subscriber and where the subscriber uses the dialing and announcing devices strictly as a follow up device to supply information related to these prior dealings the preceding terms and conditions will not apply However even subscribers who have had prior dealings with the called party will not be allowed to utilize the automatic dialing and announcing devices for solicitation purposes c Any subscriber operating or utilizing automatic dialing equipment who does so in violation of the provisions set forth preceding will be subject to immediate disconnection of telephone service Special Equipment and or Arrangements For sp
442. roperty of the Company No binder holder or auxiliary cover except as provided or authorized by the Company shall be used in conjunction with any directory furnished by the Company Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 39 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued F Directories Continued 4 Misuse of Directory Assistance Service The Company may limit or refuse the use of Directory Assistance to obtain a subscriber s listed name address or telephone number for any purpose other than to facilitate the making of a telephone call Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 40 S8 GENERAL RULES AND REGULATIONS 8 6 Limitations and Use of Service A Network Facilities for Use With Automatic Dialing and Announcing Devices 1 Subscribers who wish to use automatic dialing and announcing devices for solicitation purposes must do so pursuant to the following terms and conditions a Issue Date 5 15 07 Issued By Lera Roark Title Vice President No numbers will be called in sequential fash
443. rovided communications systems including their equipment premises wiring and protective circuitry if any connected at the customer s premises in accordance with any Telephone Company s tariffs and that are considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such systems were connected to the telecommunications network prior to January 1 1980 and are of a type of system which was directly connected i e without telephone company provided connecting arrangements to the telecommunications network as of June 1 1978 Grandfathered Connections of Communications System The term Grandfathered Connections of Communication Systems as used in this section denotes connections via telephone company provided connecting arrangements of customer provided communications systems including their equipment and premises wiring at the customer s premises in accordance with any Telephone Company s tariffs and that are considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such connections to the telecommunications network are made via telephone company provided connecting arrangements prior to January 1 1980 and such connecting arrangements are of a type of connecting arrangement connected to the telecommunications network as of June 1 1978 Grandfathered Terminal Equipment The term Grandfathered Terminal Equipment as used in this section denotes customer provided terminal equipment
444. rrangements are furnished for the connection of such systems at rates and charges based on cost Separate identifiable and discrete protective circuitry i e connecting arrangements used for grandfathered connections of communications systems to the telecommunications network may be removed or replaced with apparatus of lesser protective function provided that any equipment and any premises wiring whose Classification is changed thereby conforms to Part 68 of the FCC Rules and Regulations C Network Control Signaling Network control signaling shall be performed by equipment furnished installed and maintained by the Company except that 1 Issue Date Customer provided tone type address signaling is permissible through a company provided connecting arrangement When the customer has the capability to originate calls by means of such instruments and special central office facilities exist the rates and charges for Tel touch Telephone Service specified in this price list apply 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 76 SERVICE Cancels Original Page 76 PRICE LIST 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued D Grandfathered Connections of Terminal Equipment 1 Issue Date Data Terminal Equipment Subject to the provisions of 1 a preceding customer provided data terminal equipment including telephotograph e
445. rrangements for service provided by an OCC shall be made by the customer with that carrier The furnishing of exchange service by the Company is not a part of a joint undertaking with the OCC Responsibility of the Company The Company shall not be responsible for the installation operation or maintenance of any OCC provided communications equipment or system Exchange services are not represented as adapted to the use of OCC provided equipment or systems and where such equipment or systems are connected to company facilities the responsibility of the Company shall be limited to the furnishing of facilities suitable for exchange service and to the maintenance and operation of such facilities in a manner proper for such telecommunications service subject to this responsibility the Company shall not be responsible for I the through transmission of signals generated by the OCC provided equipment or for the quality of or defects in such transmission or 2 the reception of signals by the OCC provided equipment or system or 3 network control signaling where such signaling is performed by OCC provided network signaling equipment The Company shall not be responsible to the customer or OCC if changes in minimum network protection criteria or in any of the facilities operations or procedures of the Company render any facilities provided by an OCC thereof obsolete or require modification or alteration of such equipment or system or othe
446. rs 1 All calls to Directory Assistance PER Call 35 e No exemptions or exceptions apply This service is available where technically feasible Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 16 SERVICE Cancels Original Page 16 PRICE LIST 7 Operator Services Continued B Local and Long Distance Operator Verification Interruption Service 1 Issue Date General Verification Service provides operator assistance in determining if a called line is in use Interruption Service provides for operator interruption of voice conversation in progress on a line to advise the interrupted subscriber that the interruption party has an emergency need to reach him Data use of a subscriber line will be verified if verifiable but not interrupted The customer may request these long distance services for a charge where facilities are available by calling the AO operator within their local or intra LATA calling area Application of Charges The charges specified in Rates following will apply to all requests except a emergency requests from official emergency agencies when the request is received on an agency line from agency personnel b emergency requests in which the caller identifies that the request is to one of the following 1 an official public emergency agency 2 an emergency medical number or 3 a privately endowed and operated suicide drug alcohol or runawa
447. rson to person calls from which the AO operator is required to obtain or to attempt to obtain the telephone number of the called party in order to complete the call b Only one telephone number assistance charge will apply on any operator person to person intra NPA long distance call c On a completed collect intra NPA long distance call a telephone number assistance charge will be billed to the same telephone number or account number billed for the intra NPA long distance call Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 19 SERVICE Cancels Original Page 19 PRICE LIST 7 Operator Services Continued D Intra NPA Long Distance Operator Service Requiring Telephone Number Assistance Continued 2 Application of Charges Continued d A service charge for the long distance operator obtaining or attempting to obtain the telephone number of the called party will apply to all telephone number assistance calls as described above Service Charge Charge a Telephone Number Assistance Service Charge per call 40 E Directory Assistance Call Completion Service 1 Issue Date General a Directory Assistance Call Completion DACC is an optional service provided to users of Directory Assistance DA Service DA customers may choose to have the telephone number they are requesting dialed by the DA Operator System b The service is available to Business an
448. rth in this price list Tie lines private lines extension access lines and other such channels connecting a PSAP to various agencies such as police fire or ambulance service are provided at rates for such channels and facilities as specified in this price list and other appropriate tariffs Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 137 T SERVICE Cancels Original Page 137 T PRICE LIST 45 Subscriber Identified Ringing Assignment SIRA A General The Subscriber Identified Ringing Assignment SIRA feature enables two or three Directory Numbers DNs to share the same line so that a subscriber can receive calls that are dialed to as many as three separate telephone numbers without installing additional lines This feature can be used on either Dual Tone Multifrequency or Dial Pulse telephones A distinctive ringing pattern is provided for each additional DN so that a subscriber can determine in advance which telephone number a calling party has dialed B Conditions 1 Issue Date The SIRA feature is available on systems with in frame ringing or systems equipped with bulk multifrequency ringing that have been upgraded with the distinctive ringing retrofit This retrofit allows bulk ringing systems to provide two three or four Distinctive Alerting DA ring cadences Call Waiting CW service can be assigned with the SIRA feature active When the subscribers line is busy
449. rvices of the Company in accordance with the following 1 The connection of customer provided terminal equipment to services specifically excluded from the Federal Communications Commission s Registration programs shall be through a protective connecting arrangement which must be furnished by the Company 2 The connection of customer provided communications equipment must comply with all the criteria contained in Subpart D of Part 68 of the Federal Communications Commission s Rules and Regulations both prior to and after the application of each of the mechanical and electrical stresses specified in that section Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 18 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 6 Customer Premises Inside Wire A General Regulations 1 Customer premises inside wire and standard jacks associated with residence and business individual line basic exchange services as defined elsewhere in this tariff may be provided by either the Company or the customer 2 Customer premises inside wire is defined as that wire including connectors blocks and jacks within a customer s premises that extends between the termination of the Network Interface Device and those standard jack locatio
450. rwise affect its use or performance Violations of Regulations When any OCC provided system is connected to the exchange service in violation of any of the provisions in Connections of Other Common Carrier Provided Communications Systems the Company will take such immediate action as necessary for the protection of the network and will promptly notify the customer of the violation The customer shall discontinue such connection of the equipment or systems or correct the violation and shall confirm in writing to the Company within ten days following the receipt of written notice from the Company that such connection has ceased or that the violation has been corrected Failure of the customer to discontinue such connection or to correct the violation and to give the required written confirmation to the Company within the time stated above shall result in suspension of the customer s service until such time as the customer complies with the provisions of this price list TEC Cherokee Division T 1 Revised Page 86 Cancels Original Page 86 PRICE LIST SERVICE 36 Interpositioning of Customer Provided Terminal Equipment and Communications Issue Date 2 04 08 Effective Date 3 02 07 Systems Interpositioned customer premises equipment arrangements i e arrangements of terminal equipment and communications systems are those arrangements which require that company provided equipment gain access to the telecommunications network
451. s 7 Calls in excess of the twelve hundred 1200 minutes per billing cycle will be at 0 12 twelve cents per minute for each additional minute Rates Rate Per Month 1 1200 minutes LATA Wide Calling 38 30 This rate includes the Residential One Party rate as specified in Basic Local Exchange Rates in this Price List or Company s tariff Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division 2 Revised Page 3 Cancels 1 Revised Page 3 SERVICE 4 PRICE LIST Lifeline Assistance Program Lifeline Assistance Program consists of one program Lifeline Assistance This program was developed to reduce rates for low income customers The Company participates in this assistance program to increase the availability of telecommunications services to all consumers in its serving areas The structure of this program is outlined in the following paragraphs A Lifeline Assistance 1 2 General Lifeline Assistance reduces an eligible customer s monthly rates for local service An eligible customer receives federally subsidized credit toward the monthly cost of basic telephone service as well as a credit towards the residential access line rate Pursuant to Docket No 25980 dated June 29 2006 eligibility for participation in the Alabama Lifeline Program shall also be extended beyond a telephone subscriber s participation in the means based programs referenced in A2 b following to also include any individ
452. s should be affixed to or embedded in a building s structure Wiring located in an equipment room with restricted access provided that this wiring remains exposed for inspection and is not concealed or embedded in the building s structure and that it conforms to Part 68 of the Federal Communications Commissions Rules and Regulations Electrically behind registered equipment system components or protective circuitry which assure that electrical contact between the wiring and commercial power wiring or earth ground will not result in hazardous voltages or excessive longitudinal imbalance at the telephone network interface device Protected Premises Wiring Requiring Acceptance Testing for Imbalance is premises wiring which is electrically behind registered equipment system components or circuitry which assure that electrical contact between the wiring and commercial power wiring will not result in hazardous voltages at the telephone network interface Unprotected Premises Wiring is all other premises wiring Issue Date 5 15 07 Issued By Lera Roark Title Vice President Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 2 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 1 Premises Wiring Associated With Registered Communications Systems Continued B Customers who i
453. s Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 5 dba Cherokee Telephone Company Original Contents Sheet 1 S5 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS CONTENTS Sheet No 5 1 Line Extension Charges 1 A General 1 B Private Right of Way 1 C Exceptions to Construction Charges 1 Issue Date 5 1 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 5 dba Cherokee Telephone Company 1 Revised Sheet 1 Cancels Original Sheet 1 S5 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS S5 1 Line Extension Charges A General 1 An incumbent local exchange carrier shall provide upon reasonable request basic telephone service to the premises of a permanent residence within its franchised service territory if the cost including but C not limited to costs of facilities rights of way and equipment of providing basic telephone service to the requesting party does not exceed eight thousand dollars 8 000 Line Extension Charges apply N to business customers N 2 If cost exceeds eight thousand dollars 8 000 the Company will require Aid to Construction under contractual terms between the Company and the subscriber requesting service B Private Right of Way Subject to the Company s obligations to provide service under the conditions s
454. s apply This service is available where technically feasible Issue Date Issued By 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 6 S2 BASIC LOCAL EXCHANGE SERVICE 2 8 Dual Party Relay Service Continued C Issue Date Issued By Definitions Alabama Relay Center A center located at a predetermined point outside the Company s Network staffed with communications assistants of a predetermined carrier which permits the hearing and speech impaired users of Telecommunications Devices for the Deaf TDD to communicate with users of ordinary telephones Bill to Third Party A billing arrangement which permits a long distance voice to TDD or TDD to voice call to be charged to an authorized station as determined by the Company other than the station originating the call or the station where the call is terminated These calls may be billed only to a third number within Alabama Person To Person Call A MTS Long Distance Message Telecommunications Service class of service where the person originating the voice to TDD or TDD to voice call specifies to the communications assistant at the Alabama Relay Center a particular person to be reached When the person originating such a call agrees to talk to anyone other than the one specified the classifica
455. s as specified in 3 following apply for each remaining month and fraction of a month Minimum Monthly Charge Bill Processing Service is subject to a minimum monthly charge For message billed service processing the minimum monthly charge is one twelfth of the average message capacity per previous calendar year or per message capacity ordered whichever is greater Cancellation of a Special Order A Customer may cancel a Special Order for Bill Processing Service on any date prior to the service date The cancellation date is the date the Telephone Company receives written or verbal notice from the Customer that the Special Order is to be cancelled Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 34 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued E Payment Arrangements and Audit Provision Continued 4 Continued The verbal notice must be followed by written confirmation within 10 days The service date for Bill Processing Service is the date the Customer and the Telephone Company mutually agree the service is to start When a Customer cancels a Special Order for Bill Processing Service after the order date but prior to the start of service a charge equal to the Special
456. s due the Company for services rendered The Company may discontinue service to any subscriber failing to pay current bills without regard to the fact that such subscriber has made a deposit with the Company to secure payment of such bills or has furnished the Company with a guarantee in writing of such bills Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 24 S8 GENERAL RULES AND REGULATIONS 8 4 Establishment and Maintenance of Credit Continued C Discontinuance of Service for Failure to Maintain Credit Service may be discontinued for failure to maintain credit as specified under B Deposits preceding five days after the Company has served or mailed notice requiring the subscriber to do so D Restoration Charge When service has been discontinued for failure to maintain credit as specified above the restoration charge will be made and may be collected by the Company before service is restored E Adjustments for County or Other Local Taxing Authority Payments 1 In the event a county or other local taxing authority acquires the legal right to impose an occupation tax license tax permit fee franchise fee or other similar charge upon the Company and imposes the same by ordinance or otherwise such taxes fees or charges shall be billed to
457. s in the 2 450 to 2 750 Hertz band it must not exceed the power present at the same time in the 800 to 2 450 Hertz band Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 78 Cancels Original Page 78 PRICE LIST SERVICE 30 Direct Connections and Connections Through Connecting Arrangements Provided by the Company Continued F Attested Equipment Connected Prior to July 1 1980 Until July 1 1980 customer provided headsets and non powered conferencing equipment which met the standards and procedures set forth by the Company for Attested Equipment may be connected at the customer s premises to the telecommunications network in accordance with a through e following Such equipment may remain connected and be moved and reconnected in accordance therewith for the life of the equipment unless subsequently modified 1 The connection shall be made through an interface termination e g headset jack provided by the Company 2 The Identification Number issued by the Company to the manufacturer or supplier must appear on each unit of Attested Equipment utilized 3 Customers must notify the Company of their intention to connect Attested Equipment Such notification must include the Identification Number of the equipment and the location at which that equipment is to be used 4 Attested Equipment may not a be connected to a source of electrical power which is external to the telecommunications net
458. s restricted from selling or transferring the 711 dialing code to an unaffiliated entity either directly or indirectly An Aaffiliate of a TRS entity is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the TRS entity The term Acontrole including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by contract or otherwise Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 12 SERVICE Cancels Original Page 12 PRICE LIST 6 N11 Dialing Service Continued D 711 Dialing Code for Telephone Relay Service TRS Continued 2 Service Requirements and Conditions a All requests for 711 Dialing Code must be submitted in writing to the Public Service Commission for assignment of the 711 code Once the Commission has issued an order assigning the 711 code within 30 calendar days of the number assignment the TRS entity must submit a request to the Company The Company will implement the TRS entity s request within a reasonable time given the complexity of the order If during or at the end of the provisioning period the TRS entity has failed to establish service or decides to discontinue service establis
459. s the ability for participants in different locations to hold a conference by phone B Service Features 1 Conference on Demand can be initiated with toll free or local numbers 2 The Company will assign conference dial in numbers hosting codes and participant codes 3 The Conference on Demand Host may restrict the number of participants on the call The maximum amount of participants for each conference call is 100 C Rates and Charges Per Month Per Participant Per Minute 1 Conference on Demand 9 99 Local Call In Participants 0 025 Toll Free Call In Participants 0 15 N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 9 22 11 Effective Date 9 22 11 TEC Cherokee Division Original Page 152 PRICE LIST SERVICE 52 SafetyNet Service N A General SafetyNet Service is a bundle for residential customers who wish to only subscribe to a basic access line in order to place emergency calls and receive High Speed Internet and or Residential Security Service The bundle includes a basic access line with unlimited incoming calls 180 minutes of local outgoing calls and 3 0 Mbps 512 Kbps high speed data or higher and or Residential Security Service B Terms and Conditions 1 2 SafetyNet Service will be provisioned where facilities are available SafetyNet Service is only available as a bundle with 3 0 Mbps 512 Kbps high speed data or higher and or Residential Security Service No other optional ser
460. s to facilities not owned and installed by it nor shall facilities not furnished by the Company be attached to or connected with facilities furnished by the Company whether physically acoustically by induction or otherwise unless provided elsewhere in this price list or unless written permission is obtained from the Company Incase any such unauthorized attachment or connection is made the Company shall have the right to disconnect the same or to suspend service during the continuance of said attachment or connection or to terminate the service The Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized attachments or connections including by not limited to the cost to disconnect service 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 94 SERVICE Cancels Original Page 94 PRICE LIST 41 General Rules and Regulations Continued B Use of Service Continued 3 Use of Customer Service a Issue Date 2 04 08 Effective Date 3 02 07 Customer telephone service as distinguished from payphone access line service is furnished only for use by the subscriber his family guests employees or business associates or persons residing in the subscriber s household or to persons temporarily subleasing a subscriber s residential premises The Company has the right to refuse to install subscriber service or to permit such service to remain
461. same type is terminated or moved at the same premises at the same time per DS1 local channel or for an inside move per visit V 45 00 V This charge applies to subsequent additional stations installed in a building Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Pag 53 1 Cancels Original Page 53 1 PRICE LIST SERVICE 20 IntraLATA Private Line Service DS1 Service E DS1 Local Channel is furnished between a Serving Wire Center and the customer s premises DS1 service rates below include the central office trunk termination COTT 1 DS1 Local Channel each DS1 with COTT Nonrecurring Month 12 24 36 Charge to Month Months Months Months Each DS1 300 00 335 00 279 00 261 00 244 00 2 Channelization Optional Per Month Nonrecurring Charge DS1 to Voice 312 00 bs F Interoffice Channels are furnished between Central Offices Rates are based on the airline distance between Central Offices 1 Interoffice Channel each channel Nonrecurring Month 12 24 Charge to Month MonthsMonths Months a Fixed Monthly rate 310 00 75 00 65 00 60 00 55 00 b Each airline mile 21 00 16 00 14 00 12 00 or fraction thereof 2 DS1 Service Channel optioned as Monthly Nonrecurring Charge Rate Initial Subsequent a Superframe Format SF 600 00 b Extended Superframe Format ESF 600 00 Not applicable when channelization is installed at the same time as init
462. sbilled is unknown limited as set forth in paragraph B 1 A In the absence of willful misconduct no liability for damages to the Customer or other person or entity other than as set forth in paragraphs 1 2 and 3 preceding shall attach to the Telephone Company for its action or the conduct of its employees in providing Bill Processing Service Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 28 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued D Obligations of the Customer 1 The Customer shall order Bill Processing Services under a Special Order for exchanges where service is desired The Customer shall be responsible for all balances due from end users that exist prior to ordering Bill Processing Service At the time Bill Processing Service is initially ordered the Customer shall order the service for a minimum of one calendar year Thereafter upon six months written notice additional service may be ordered for one calendar year at the rates and charges as set forth in paragraph B 2 G following Not later than six months prior to the end of an order period the Customer shall notify the Telephone Company in writing if service is to be discontinued at the end of the period If no no
463. ses in response to a service difficulty or trouble report resulting from the addition of customer provided equipment to company provided host terminal equipment or communications systems 38 Interconnection with Communications Equipment and Systems Provided by the Customer A Issue Date 2 04 08 Effective Date 3 02 07 Definitions Grandfathered Communication Systems The term Grandfathered Communication Systems as used in this section denotes customer provided communications systems including their equipment premises wiring and protective circuitry if any connected at the customer s premises in accordance with any Telephone Company s price lists and that are considered to be grandfathered under Part 68 of the FCC Rules and Regulations because such systems were connected to the telecommunications network prior to January 1 1980 and are of a type of system which was directly connected i e without telephone company provided connecting arrangements to the telecommunications network as of June 1 1978 Grandfathered Connections of Communications System The term Grandfathered Connections of Communication Systems as used in this section denotes connections via telephone company provided connecting arrangements of customer provided communications systems including their equipment and premises wiring at the customer s premises in accordance with any Telephone Company s price lists and that are considered to be grandfathered un
464. ses wiring which is a No greater than 25 feet in length measured linearly from the point where it leaves equipment or connector housings and registered as a component of and supplied to the user with the registered terminal equipment or protective circuitry with which it is to be used b A cord which complies with a preceding and which is extended once by a registered extension cord Extension cords may not be used as a substitute for wiring which for safety reasons should be affixed to or embedded in a building s structure Cc Wiring located in an equipment room with restricted access provided that this wiring remains exposed for inspection and is not concealed or embedded in the building s structure and that it conforms to Part 68 of the Federal Communications Commissions Rules and Regulations d Electrically behind registered equipment system components or protective circuitry which assure that electrical contact between the wiring and commercial power wiring or earth ground will not result in hazardous voltages or excessive longitudinal imbalance at the telephone network interface device 2 Protected Premises Wiring Requiring Acceptance Testing for Imbalance is premises wiring which is electrically behind registered equipment system components or circuitry which assure that electrical contact between the wiring and commercial power wiring will not result in hazardous voltages at the telephone network interface 3 Unprotected Pre
465. shing a portion of such service 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 121 SERVICE Cancels Original Page 121 PRICE LIST 41 General Rules and Requlations Continued F Limitations and Use of Service Continued 4 Issue Date Cordless Telephones When Cordless Telephones are used with the Telephone Company facilities whether Company Provided or Customer Provided the subscriber shall be responsible for the payment of all tolls made from the subscriber s telephone number The subscriber has exclusive control over the cordless telephone base and cordless telephones are of the type that other cordless phones with the same frequency can access the same base station therefore the Company will not allow toll denial where these type instruments are used The subscriber indemnifies the Company against and holds the Company harmless from any and all losses claims demands causes of action damages costs or liability in law or in equity or every kind and nature whatsoever including without limiting the generality of the foregoing losses claims demands causes of action damages costs or liability for libel slander fraudulent or misleading advertising invasion of the right of privacy or infringement of copyright or patent arising directly or indirectly from the material transmitted over its facilities or arising directly or indirectly from any act or omission of the customer or the cal
466. sion T 1 Revised Page 11 SERVICE Cancels Original Page 11 PRICE LIST 6 N11 Dialing Service Continued D 711 Dialing Code for Telephone Relay Service TRS Continued 1 General Continued b 711 is available in TEC Cherokee Division Territory To provide access to T 711 end users in AT amp T of Alabama Telephone Company territory or to a CLECs end users within the local calling area the TRS entity must make appropriate arrangements with AT amp T of Alabama Telephone Company or CLEC serving that territory The TRS entity should work separately with competing local providers to ascertain that its end user customers will be able to reach relay services provided by dialing 711 This service is furnished subject to the availability of the 711 dialing code 711 can be delivered via regular exchange access lines by individual business lines PBX trunks etc Limitations and use of service as stated elsewhere in the Company s tariff and price list apply Directory listings may be provided for 711 at rates and regulations as specified in ADirectory Listingse elsewhere in this price list Access to 711 is not available to the following classes of service Hotel Motel Hospital Service toll call only 1 Service 0 O Credit Card Third Party Billing Collect Calls Inmate Service 101XXXX Cellular Type 2A In addition operator assisted calls to 711 will not be completed The TRS entity i
467. some locations if the customer makes or receives another call after hanging up from the annoying call prior to activating the trace Call Trace will not record the correct number Call Trace is available to residence and business customers as follows 1 monthly subscription or 2 per activation occasion If the customer elects to subscribe to Call Trace on a monthly basis unlimited access to the feature is provided with no additional charge for each activation Optionally where facilities permit any customer may utilize Call Trace on a non subscription basis with a per occasion charge for each successful activation of the feature Aone time non recurring charge to establish this service feature will be applicable in addition to the service connection charges Based on availability of facilities access to Call Trace Per Activation can be restricted at the customer s request Appropriate service order charges are applicable on orders involving this capability if no other work is being performed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 7 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 17 18 19 Call Transfer Call Transfer allows subscribers to consult w
468. ssion of voice messages over these facilities and the liability shall be limited to an amount equal to the proportional amount of the Company s billing for the period of service which the errors or damages occur 10 Errors or Damages Caused by System Data Limitations The Company s liability for errors or damage resulting from the inability of the Company s systems to process unusual dates such as the Year 2000 shall be limited to an amount equal to the proportional amount of the Company s billing for the period of service during which the errors or damages occur Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 38 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued F Directories 1 It is the policy of the Company to publish a telephone directory annually The Company issues directories to assist in furnishing prompt and efficient service and it does not guarantee to its customers correct listings therein Every precaution is taken to prevent errors in and omissions of directory listings The Company s liability for damages arising from errors in or omissions of directory listings or listings obtained from the Directory Assistance Operator shall be limited to direct damages which shall not exceed t
469. stem or PBX trunk Residence each 5 00 4 00 Business each 5 00 4 00 h Option Number Eight Restricted Codes Restricts Vacant Code Recording 1 1 800 0 0 00 IDDD 011 NPA 900 1 Residence Line each 5 00 2 00 2 Business Line each 5 00 4 00 3 Key System or PBX trunk Residence each 5 00 4 00 Business each 5 00 4 00 i Option Number Nine Restricted Codes 2 Restricts Vacant Code Recording 1 976 1 800 NPA 900 1 Residence Line each 2 Business Line each c 3 Key System or PBX trunk Residence each Cc Business each c ae Note 2 Where central office equipment is not available to block all customers on the first occurrence of an adjustment due to unauthorized or mistaken 900 and or 976 service calls blocking shall be offered to the customer at no charge However on the second occurrence of adjustment or customer refusal to pay the 900 and or 976 service charges Company initiated blocking may be imposed See Company s current tariff for rates applicable to one party residence lines Applicable to Business customers with five or more lines See Company s current tariff for rates applicable to first 4 business lines Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 37 SERVICE Cancels Original Page 37 PRICE LIST 16 Cellular Interconnection Service A General 1 Cellular Interconnection Service is made available by TEC
470. stomer to verify the OPVU and or TPVU factor furnished to the Company and customer may ask the Company to verify the application of the OPVU and or TPVU factor applied in its billing system The party so requested shall comply within 15 days of the request and shall provide the verifiable records and other information used to determine the OPVU and or TPVU factor and application thereof ALL MATERIAL ON THIS SHEET IS NEW Issue Date 01 06 12 Effective Date 02 06 12 Issued By James Garner Docket No Title Vice President TEC Cherokee Division Contents 3 Revised Page 1 Cancels 2 Revised Page 1 PRICE LIST Table of Contents Service Page 1 Basic Local Exchange Service 1 2 Alabama LATA Wide Calling Plan 2 3 4 Lifeline Assistance Program 3 5 Dual Party Relay Service 6 6 N11 Dialing Service 6 7 Operator Services 14 8 Service Connection Charges 21 9 Custom Calling Services 22 10 Advanced Custom Calling Services 24 11 Directory Listings 28 12 Direct In Dialing Service 32 13 Special Billing Numbers 33 14 Telephone Numbers in Rotary Trunk Hunting 33 15 Selective Toll Restriction Services 34 16 Cellular Interconnection Service 37 17 Circuit Rental 45 18 Advanced Digital Services Basic Rate Interface BRI 45 19 Advanced Digital Services Primary Rate Interface PRI 50 20 IntraLATA Private Line Service DS1 Service 53 21 Foreign Exchange Service 58 Issue Date 8 01 12 Effective Date 08 01 12 TEC
471. subscribers may apply their Lifeline discount to the N Company s family shared calling plans and to bundled service packages or packages containing optional calling features available to Lifeline customers The calling plan must be in the name of the eligible subscriber and a household may receive only one Lifeline supported service Partial payments from Lifeline subscribers purchasing bundled packages or packages containing optional calling features will first be applied to pay down the allocated price of the Lifeline voice services N M1 Material formerly found on this page now found on Section 2 2 Revised Sheet 12 M2 Material found on this page formerly found on Section 2 1 Revised Sheet 10 Issue Date 5 25 12 Effective Date 6 01 12 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company 3 Revised Sheet 12 Cancels 2 Revised Sheet 12 S2 BASIC LOCAL EXCHANGE SERVICE 2 9 Low Income Assistance Program Continued A Lifeline Assistance Continued 3 Credits The following monthly credit will apply for each customer eligible for T Lifeline Assistance Monthly Credit a Federal Lifeline Credit to T Residential Access Line 9 25 R T D b State Lifeline Credit to T Residential Access Line 3 50 T D Total Credit Amount 12 75 R Each eligible Lifeline customer who
472. sued any subsequent rules which may be identified by the FCC in CC Docket 92 105 regarding the use and return of such 711 dialing codes lfa recall is affected the Company will work with the TRS entity affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the six 6 month notice period The TRS entity will be required to migrate to any access arrangement the telephone relay services subsequently agreed to by the industry and approved by the FCC The TRS entity will be charged the appropriate tariff rates for the establishment of the new access arrangement D Only one 10 digit toll free number may be used as the lead number per basic local calling area E The 711 Dialing Code is provided where facilities permit F The TRS entity should work separately with cellular companies to ascertain their end user customers will be able to reach telephone relay services provided by dialing 711 G The TRS entity should work separately with competitive local exchange companies to ascertain their end user customers will be able to reach telephone relay services provided by dialing 711 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 35 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 4 711 Dialing Code for Telephone Rela
473. sued By Lera Roark Title Vice President Continued apply for the hours required to design develop test and maintain the necessary program changes If any Customer message detail must be reprocessed in order to apply the rate structure changes the appropriate bill processing charges as set forth in paragraph G following and Recording and Message Processing Service charges in paragraph A 1 7 preceding apply for all customer messages reprocessed Where the Telephone Company has rated customer messages which are to be billed to an end user by another Exchange Telephone Company the Telephone Company will enter the messages on a data file which can be used for data transmission of the details When the Customer has so arranged with an involved Exchange Telephone Company the Telephone Company will transmit the rated message details to such other Exchange Telephone Company for billing to end users in its operating territories When the Customer does not have billing arrangements with an Exchange Telephone Company rated messages for such an Exchange Telephone Company will be delivered to the Customer The charges as set forth in paragraph G 1 following apply to rated messages that are data transmitted to the other Exchange Telephone Companies The charges as set forth Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 Se
474. t 14 95 Rate is in addition to the 35 00 basic bundled rate for internet service 2 Internet service provided by the company or its affiliate ALL MATERIAL ON THIS PAGE IS NEW Issue Date 9 01 08 Effective Date 9 01 08 TEC Cherokee Division Original Page 144 PRICE LIST SERVICE 47 VALUE PACK SERVICES PACKAGES Continued VALUE PICK 5 Customer may select 5 of the following features Anonymous Call Rejection Call Forwarding Call Forwarding Busy Line Call Forwarding No Answer Call Screening Call Transfer Call Waiting Caller ID Basic Direct Connect Do Not Disturb Priority Ringing Repeat Dialing Speed Calling 8 Three Way Calling VALUE PICK DELUXE Customer may select any or all the following features Anonymous Call Rejection Call Forwarding Call Forwarding Busy Line Call Forwarding No Answer Call Screening Call Transfer Call Waiting Caller ID Deluxe Direct Connect Do Not Disturb Priority Ringing Repeat Dialing Speed Calling 30 Three Way Calling Voice Mail Plus Issue Date 9 01 08 MONTHLY BUNDLED PRICE 10 00 13 00 Effective Date 9 01 08 TEC Cherokee Division Original Page 145 SERVICE PRICE LIST 48 TELECOMMUNICATIONS SERVICE PRIORITY TSP A General Priority installation and or restoration of National Security Emergency Preparedness NSEP telecommunications services shall be provided in accordance with Part 64 401 Appendix A of the Fede
475. t be responsible to the customer if changes in any of the facilities operations or procedures of the Company utilized in the provision of Cellular Interconnection Service render any facilities or equipment provided by the customer obsolete or require modification or alteration of such equipment or system or otherwise affects its use or performance 4 The Company undertakes to maintain and repair the facilities which it furnishes The customer may not rearrange disconnect remove or attempt to repair any equipment installed by the Company without prior written consent of the Company Cc Responsibility of the Customer 1 The customer is responsible for installing and testing his premises equipment or facilities to insure that when they are connected with Cellular Interconnection Service such equipment or facilities are operating properly 2 The operating characteristics of the customer premises equipment or facilities shall be such as not to interfere with any of the services offered by the Company Such use is subject to the further provisions that the equipment provided by a customer does not endanger the safety of Company employees or the public damage require change in or alteration of the equipment or other facilities of the company interfere with the proper functioning of such equipment or facilities impair the operation of the Company s facilities or otherwise injure the public in its use of the Company s services Upon notice fr
476. t forth under Maintenance of Service Charge A one hour minimum charge will apply with time over the minimum being computed to the nearest fifteen minute increment b When a premise visit is required during other than regular working hours such as nights Sundays or holidays as a result of trouble caused by customer provided equipment or facilities the charge billed will be the charge set forth under Maintenance of Service Charge 1 Charges will begin and terminate from the time of departure from the nearest available maintenance personnel s permanent headquarters and his return thereto 2 A two hour minimum will apply with time over the minimum being computed to the nearest fifteen minute increment thereof 2 Conditions a The following procedures will apply when the Company becomes aware of a trouble condition 1 The Company will first endeavor to clear the trouble without a visit to the customer s premises 2 Ifthe location of the trouble cannot be determined the Company will attempt to contact the customer by telephone If the customer is so contacted the Company will request the customer to disconnect the customer provided equipment or facilities in order to determine the location of the trouble condition If disconnection of the customer provided equipment does not clear the trouble and a visit to the customer s premises is necessary and the trouble found is not the results of the customer provided equipment or fac
477. tablish and maintain his credit in one of the following ways a by furnishing acceptable credit references to the Company b by providing a suitable guarantee in writing in a form prescribed by the Company or C by means of a cash deposit 2 The Company shall be the sole judge as to whether or not the references or guarantee in writing are acceptable Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 22 S8 GENERAL RULES AND REGULATIONS 8 4 Establishment and Maintenance of Credit Continued B Deposits 1 National Telephone of Alabama Inc dba Cherokee Telephone Company may when in the judgment of the Company such deposit is necessary require at any time from any subscriber or prospective subscriber a cash deposit intended to guarantee payment of current bills for telephone service Such deposit shall not exceed the monthly amount for local exchange service and other monthly charges added to twice the estimated monthly toll charges Interest shall be paid by the Company upon such deposits at the rate of seven 7 percent per annum approved by the Alabama Public Service Commission payable annually for the time such deposit was held by the Company and the customer was served by the Company unless such period be less than thirty 30 days
478. tails the records must be in the standard format established by the Telephone Company If the Customer provided records must be converted by the Telephone Company to the standard format of the Telephone Company and the Telephone Company agrees to make the conversion costs associated therewith will be on an ICB The Telephone Company will provide to the Customer the precise details of the required standard format If in the course of Telephone Company business it is necessary to change the standard format the Telephone Company will provide notification to the Customers involved six months prior to the change Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 6 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 2 Undertaking of the Telephone Company Continued E Issue Date 5 15 07 Issued By Lera Roark Title Vice President Where the Customer subscribes to Bill Processing Service following and the Customer provides call details for Customer messages not originated within the Telephone Company territory but chargeable to Customer s end users located within Telephone Company territory all applicable Recording and Message Processing charges as set forth in paragraph A 7 following apply Upon acceptan
479. tariff 2 Connection of the added equipment to the host is made through a company provided interface which a Provides all points of connection between the added equipment and wiring internal to host equipment housings b Permits reasonable trouble isolation as determined by the Company c Is otherwise acceptable to the Company for the specific connection to be accomplished 3 Such permission does not necessitate disclosure by the Company of information which is proprietary in nature 4 The customer subscribing to the host notifies the Company of the added equipment and the host terminal equipment communications system to which such added equipment is to be connected in advance of such connection and agrees to notify the Company when such added equipment is permanently disconnected The Company reserves the right to not allow or to require disconnection of an equipment to equipment connection to any company provided host terminal equipment or communications system for reasons including but not limited to a Incompatibility of specific equipment to equipment connection with the design and or functioning of a specific host or impairment in the performance of a specific host following such connection b Inability to accommodate an equipment to equipment connection without manufacturing or other modifications to the host which in the option of the Company are unwarranted Issue Date 5 15 07 Effective Date 5 16
480. te increments to be billed with only one Service Order Work Charge billed per service order worked except when the customer specifically requests more employees than the Company would normally dispatch Where additional employees are specifically requested by the customer the Service Order Work charge will also apply per additional Company employee specifically requested Additional charges may apply for services provided which are not tariffed under this tariff b Premises Work charges will apply separately per customer request on service requests where billable premises work is performed c Premises Work Charges are applicable in addition to the charges for individual items of equipment or service in other sections of this tariff 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 8 S3 SERVICE CONNECTION CHARGES 3 3 Application of Service Charges Continued B Application Continued 3 Continued d Premises Work Charges apply to extend the location of the Network Interface Device to a point requested by the customer which is other than where the Company would normally locate the Network Interface Device e Premises Work Charges apply for a customer requested relocation change or modification of an existing Network Interface Device f Premises Work Charges appl
481. telecommunications service furnished a customer which denotes such characteristics as nature of use Business or Residence or type of rate Flat Rate Measured Rate or Message Rate Classes of service may be subdivided in Grades such as individual line one party two party or four party line COMMISSION Alabama Public Service Commission COMMISSIONS A percentage of collections paid as a fee in consideration of service rendered to the company COMMUNICATING DEVICE Any item located on the customer s side of the connecting terminal which is used in transmitting or receiving telecommunications messages COMMUNICATIONS SYSTEMS Channels and other facilities which are capable when not connected to telecommunications services of two way communications between customer provided terminal equipment or Company provided stations COMPANY Whenever used in this tariff Company refers to this Telephone Company unless the context clearly indicates otherwise CONNECTING ARRANGEMENT The equipment provided by the Company to accomplish the direct electrical connection of customer provided facilities with the facilities of the Company or of facilities of the Company with other facilities of the Company CONNECTING COMPANY A corporation association partnership or individual Owning or operating one or more exchanges and with which communications services are interchanged Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera
482. ters military hospitals naval hospitals etc operated and administered by the Department of Defense and commanded by military or naval authorities may be connected with the exchange and toll facilities of the Company United States Coast Guard Telephone facilities owned and maintained by the United States Coast Guard serving coastal areas operated and administered by the Coast Guard and commanded by the Coast Guard authorities may be connected with exchange and toll facilities of the Company TEC Cherokee Division T 1 Revised Page 73 SERVICE Cancels Original Page 73 PRICE LIST 29 Premises Wiring Associated With Registered Communications Systems Continued D Connection With Certain Customer Provided Facilities Continued 1 2 Issue Date General Continued b United States Forest Service Telephone facilities owned and maintained by the United States Forest Service in areas in or adjacent to national forests and operated and administered by the forest service may be connected with exchange and toll facilities of the Company Powder manufacturing plants state and federal prisons and other locations of an inaccessible or hazardous nature or where National security is involved Telephone circuits owned and maintained by a customer located on his property in inaccessible or hazardous locations such as powder manufacturing plants state and federal prisons etc or where National security is involved
483. terval To insure that this limit is not exceeded the power of the signal which may be applied by the customer provided equipment to the Company interface located on the customer s premises will be specified for each customer location but in no case shall it exceed one milliwatt To protect other services it is necessary that the signal which is applied by the customer provided equipment to the Company interface located on the customer s premises meet the following limits 1 The power in the band from 3 995 Hertz to 4 005 Hertz shall be at least 18 dB below the power of the signal as specified above 2 The power in the band from 4 005 Hertz to 10 000 Hertz shall not exceed 16 dB below one milliwatt 3 The power in the band from 10 000 Hertz to 25 000 Hertz shall not exceed 24 dB below one milliwatt 4 The power in the band form 25 000 Hertz to 40 000 Hertz shall not exceed 36 dB below one milliwatt 5 The power in the band above 40 000 Hertz shall not exceed 50 dB below one milliwatt To prevent the interruption or disconnection of a call or interference with network control signaling it is necessary that the signal applied by the customer provided equipment to the Company interface located on the customer s premises at no time have energy solely in the 2 450 to 2 750 Hertz band If the signal power is in the 2 450 to 2 750 Hertz band it must not exceed the power present at the same time in the 800 to 2 450 Hertz band Issue D
484. that the network is ready to place the call When the customer picks up the telephone the call will automatically be placed Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 16 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services B Definitions of Feature Offerings Continued 35 Restrictive Use formally Restrictions Restrictive Use is an arrangement that allows the subscriber the capacity of restricting the use of this telephone by excluding toll calls while allowing local calls or restricting all outgoing calls while allowing incoming Calls 36 Special Call Acceptance This feature provides the customer the ability to accept incoming calls from up to six different telephone numbers A screening list is created by the customer either by adding the last number associated with the line incoming or outgoing or by pre selecting the telephone numbers to be accepted When a call is placed to the customer s number from a number not on the screening list the caller receives an announcement indicating that the party he is attempting to call does not wish to receive Calls at this time When a telephone number on the Special Call Acceptance screening list also appears on the Preferred Call Forwarding list the Preferred Call Forwarding will tak
485. the APSC s April 17 2012 Order in APSC Dockets 28642 and 31816 and any amendments or clarifications thereto with a corresponding reduction in the overall size of the TSF on July 3 2012 and July 1 2013 5 31 13 Effective Date 7 02 13 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 2 12 2 12 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Services The Telephone Company will at the option of a Customer provide the following Intrastate Recording Billing and Collection Services Recording and Message Processing Service Billing Service Billing Analysis Service and Billing Information Service Recording and Message Processing Service The Telephone Company will provide Recording and Message Processing Service in association with the offering of Feature Group C Switched Access Services for Customer messages that can be recorded by Telephone Company provided automatic message accounting equipment In addition where the Telephone Company records the Customer messages on manual tickets the Telephone Company will provide Recording and Message Processing Service for the manual tickets At offices where the Telephone Company provides Feature Group A Switched Access Service and has the ability to record the Feature Group A call detail with the automatic message acc
486. the Company injury or damage to Company employees or property might result Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 45 S8 GENERAL RULES AND REGULATIONS 8 6 Limitations and Use of Service Continued E Explosion Proof Equipment Continued e The subscriber shall indemnify and hold harmless and thereby release the Company from any and all legal or other expenses claims costs losses suits or judgements for damages or injuries to or deaths of persons or damages to or destruction of property arising in any way directly or indirectly by reason of any use by the subscriber of the equipment provided by the Company f The subscriber is required to furnish and maintain all explosion proof conduit and fittings for telephones and signals wiring and commercial power which may be required to operate signals Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 9 dba Cherokee Telephone Company Original Contents Sheet 1 S9 DEFINITIONS CONTENTS Sheet No S9 1 Definitions 1 9 2 Acronyms and Abbreviations 14 IssueDate 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENE
487. the Company to transmit a message or to locate a person or otherwise to give or obtain information without payment of the charge applicable for service rearrangement of tampering with or connection of equipment to the facilities of the Company to obtain to attempt to obtain or to assist others to obtain service without payment in total or in part of regular charges for the service false representation scheme trick or device whatsoever intended to avoid payment in total or in part of regular charges for the service the use of service or facilities of the Company for a call or calls anonymous or otherwise if in a manner reasonably to be expected to frighten abuse torment or harass another the use of profane or obscene language the use of the service in such manner as to interfere unreasonably with the use of the service by one or more other customers the impersonation of another Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 3 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service Continued B Use of Service for Unlawful Purposes The service is furnished subject to the condition that it will not be used for an unlawful purpose Service will be disconnected if any law enforcement agency acting within its apparent jurisdiction advises in writing that such service is being used in violation of
488. the same location without interruption and that the new subscriber assumes all unpaid charges on the original contract Minimum and termination charges will apply for any service furnished under the original contract which is not retained by the new subscriber F Resale of Service The resale of any services provided by the Company is not permitted except as provided elsewhere in this tariff or as specifically authorized by the Company G Restoration of Service In the event service is temporarily denied for nonpayment such service will be restored upon payment of charges due or at the discretion of the Company a substantial portion thereof A restoration charge equal to a Service Order Premises Visit Not Required and a Central Office Work charge per central office line or trunk will apply as set forth in Section 3 Service Connection Charges of this tariff If a trip to the premises is made to temporarily disconnect service for non pay and payment is rendered at the time the Company agent is on the premises and service is not disconnected the subscriber will be required to pay a Service Order Premise Visit Charge as set forth in Section 3 of this tariff Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 10 S8 GENERAL RULES AND REGULATIONS 8 2
489. the subscriber premises is the responsibility of the subscriber This change was ordered as part of the continuing deregulation of the telephone industry With this change the subscriber will be responsible for the rental purchase or maintenance of CPE on a deregulated basis The Telephone Company will provided customer requested installation maintenance or rearrangements of CPE on a detariffed basis The charges will be on a flat rate schedule or time and material schedule basis 4 The specialized terminal equipment over voltage protection coin pay phones and multiplexing equipment are excluded from the deregulation Facilities of an electrical power company or oil oil products or natural gas pipe line company or railroad company provided primarily to communicate with points located along a right of way including premises of such company anywhere in cities towns or villages along the right of way owned or controlled by such Company may be connected with PABX facilities furnished by the Company subject to the conditions stated in Connection With Customer Provided Equipment and Facilities The subscriber is responsible for the provision and maintenance at his expense of all suitable space and floor arrangement including but not limited to adequate lighting and temperature control required on his premises for communication facilities provided by the Company in connection with service furnished to the subscriber by the Company Any p
490. the subscribers receiving service within the territorial limits of such county or other local taxing authority Such billing shall allocate the tax fee or charge among subscribers uniformly on the basis of each subscriber s monthly charges for the types of service made subject to such tax fee or charge 2 Adjustments for Municipality Payments In the event a municipality has or acquires the legal right to impose an occupation tax license tax permit fee franchise fee or other similar charge upon the Company and imposes the same by ordinance or otherwise such taxes fees or charges shall be billed to the subscribers receiving service within the territorial limits of such municipality Such billing shall allocate the tax fee or charge among subscribers uniformly on the basis of each subscriber s monthly charges for the types of service made subject to such tax fee or charge Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 25 S8 GENERAL RULES AND REGULATIONS 8 4 Establishment and Maintenance of Credit Continued F Credit for Local Service Outage In view of the possibility of errors and difficulties in the transmission of messages by telephone and the impossibility of fixing in all cases the causes thereof the Telephone Company cannot guarante
491. the telecommunications network requires continuing functional compatibility of the network control signals and the switching equipment involved To assure such continuing compatibility network control signaling in the furnishing of exchange telecommunications service shall be performed by equipment furnished installed and maintained either by the Company or by the subscriber e Unsafe or prohibited facilities appliances or apparatus The Company may refuse to furnish service on the premises of an applicant for telephone service and may disconnect a subscriber s telephone service on a premises if any of the facilities appliances or apparatus on such premises are found to be unsafe or causing harm to Company facilities and may refuse to furnish telephone service on such premises until the applicant or subscriber shall have remedied the condition f Foreign attachments The Company shall have the right to disconnect foreign attachments which are unlawfully connected to telephone service and may without notice discontinue service to the subscriber should this condition persist in violation of this rule Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 117 SERVICE Cancels Original Page 117 PRICE LIST 41 General Rules and Requlations Continued E Obligation and Liability of the Company Continued 5 Liability of the Company Continued g Use of Customer Provided Equipment The
492. their service unreasonably interferes with or impairs other services rendered to the public by the Company If after notification the N11 subscriber makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the N11 subscriber is unwilling to accept the modifications or if the N11 subscriber continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as defined by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service 9 If a pre recorded announcement is provided by the N11 subscriber the following conditions apply a b The N11 subscriber will provide announcements The Company will provide only the delivery of the call N11 subscriber s sponsorship of any particular announcement of recorded program service shall not preclude another N11 subscriber from sponsoring the same or similar announcement or recorded program service The provision of access to the N11 network by the Company for the transmission of announcement is subject to availability of such facilities and the requirements of the local exchange network The N11 subscriber assumes all financial responsibility for all costs involved in providing announcement incl
493. ther customer Upon request the customer agrees to execute any easement or right of way contract on a form to be furnished by the Company Underground 1 When feasible conduit will be furnished by the Company at cost or conduit may be provided by the applicant subject to the Company s specifications Conduit used for telephone Company facilities may not be used for any other purpose without the consent of the Company The distance between the conduit and any electric light or power conduit or conductor shall be in accordance with the Company s specifications Effective Date 9 11 09 TEC Cherokee Division T 1 Revised Page 105 SERVICE 41 General Rules and Regulations Continued C Establishment and Furnishing of Service Continued 8 b C 9 a Issue Date 2 04 08 Cancels Original Page 105 PRICE LIST Special Construction Continued Underground Continued 2 The subscriber shall be required to pay the entire cost of maintenance of conduit including subsequent excavations and replacements necessary because of damage resulting from negligence on the part of the subscriber or his representatives or from freezing or improper drainage 3 The subscriber shall pay all costs associated with the relocation of underground entrance facilities Defacement of premises The Company shall exercise due care in connection with all work done on subscriber s premises No liability shall be attached to the Company
494. this price list which the subscriber requests at rates based on original cost and maintenance of the equipment providing it does not in the opinion of the Telephone Company interfere with the subscriber s service or the service of other customers Issue Date 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 91 Cancels Original Page 91 PRICE LIST SERVICE 40 Special Assemblies of Equipment A Issue Date 2 04 08 Effective Date 3 02 07 General Special assemblies of equipment consists of modification of standard equipment or special equipment for service arrangements for which provision is not otherwise made in this price list They will be furnished when practical by the Company at charges equivalent to the estimated cost of furnishing such equipment and arrangements if not detrimental to any of the services furnished under the Company s tariffs and price lists Rates Computation Rates for special assemblies are equivalent to the estimated costs of furnishing the special assembly Estimate cost consists of an estimate of the total cost to the Company in providing the special assembly including Cost of maintenance B Cost of operation B Depreciation on the estimated cost installed of any facilities used to provide the special assembly based on the anticipated useful service life of the facilities with an appropriate allowance for the estimated net salvage B General administra
495. tice is received from the Customer the Telephone Company will automatically extend the services for another calendar year using the most recent 12 months of capacity provided All appropriate charges as set forth in paragraph B 2 G following for another year will apply and the minimum charges will be based on the most recent 12 months of message capacity and or bill capacity provided Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 29 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Bill Processing Service Continued D Obligations of the Customer Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 2 The Customer shall furnish all information necessary for the Telephone Company to provide the Bill Processing Service including any per month service charges applicable to an end user and an affidavit that states whether the Customer service is subject to any federal taxes and or state taxes unless the Customer concurs in total with the tax status of end users provided Exchange Service by the Telephone Company When Customer messages are to be billed by an entity other than the Telephone Company the Customer shall
496. tion Data Maintenance 7 30 00 Class Screening 7 28 00 E911 Trunks 125 00 each 7 250 00 2 required per exchange Individual Line Business 2 38 01 Individual Line Residence 2 16 93 Interruption Charge 2 6 00 Intrastate End User Charge 2 0 85 Local Directory Assistance Charge 2 1 25 Maximum 2 request per call Maintenance of Service Charge 3 35 00 Minimum Service Charge for Willful Destruction 3 35 00 Number Change Charge 3 6 00 7 00 Issue Date 03 29 2018 Effective Date 5 01 2013 Issued By James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 1 dba Cherokee Telephone Company 1 Revised Sheet 3 Cancels Original Sheet 3 S1 RATE SUMMARY Service Section Monthly Charge N11 Dialing Services Service Establishment Charge Per Basic Local Calling Area 4 389 90 I Central Office Activation Per Central Office 4 150 00 Change of Point to Number by Subscriber Per Central Office 4 13 50 Operator Assisted Local Calls and Local Calling Card Service Calls Calling Card Service Calls Station to station customer dialing cards 2 1 25 Station to station operator assisted sent paid collect third number and non customer dialing calling card calls 2 2 50 Person to person operator assisted calls 2 5 00 Premises Work Charges Per 15 Minute Increments 3 5 90 8 90 Restoration Charge 3 See Rates Returned Check Char
497. tion 4 dba Cherokee Telephone Company Original Sheet 9 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 1 Custom Calling Services Continued B Definitions of Feature Offerings Continued 21 Caller ID Multi Line This feature allows residence and business customer with Rotary Grouping arrangements to receive and view on a display unit call related information on certain incoming telephone calls The following information is transmitted to the Caller ID Multi line customer and displayed on the called CPE during the first long silent interval of the ringing cycle calling Directory Number time of day hours and minutes the call was received and the date month and day the call was received A service order is required to establish or discontinue Caller ID Multi line Subsequent to establishment the feature can be activated and deactivated at the customer s discretion through the use of preassigned feature access codes Any customer subscribing to Caller ID Multi line must furnish his own display unit The installation repair and technical capability of that equipment to function in conjunction with the features described herein will be the responsibility of the customer The Company assumes no liability and will be held harmless for any incompatibility of customer provided equipment to perform satisfactorily with the network feature described herein If the incoming call is from a caller served by a Private Branch Exchange PBX
498. tion Services Continued A General Continued 10 When STR is provided from central offices other than the customer s normal serving central office Foreign Central Office or Foreign Exchange charges as specified in the Company s Price List whichever is appropriate will apply to all lines equipped with this service 11 STR does not provide restriction of non chargeable calls to company numbers such as repair service or public emergency service numbers 911 12 Subscribing to STR does not relieve the subscribers of responsibility for calls charged to their numbers 13 Customers who subscribe to Selective Toll Restriction Service options which restrict operator access are required to place stickers on each restricted telephone indicating the operator cannot be reached In addition it is the responsibility of the customer to notify all users of their service that an operator cannot be reached B Selective Toll Restriction Options The codes shown for STR options are not to be considered all inclusive Codes may be changed and new or different codes may be added as deemed appropriate by the Company 1 Option Number One Restricts 1 976 Note The 1 976 restriction is only applicable within the subscriber s area code 2 Option Number Two Restricts All 1 900 telephone number Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF
499. tion expenses including taxes on the basis of average charges for these items B Any other item of expense associated with the particular situation An amount computed on the estimated cost installed of the facilities used to provide the special assembly for return on investment Estimated cost installed mentioned above includes cost of equipment and materials provided or used plus the estimated cost of installing including engineering labor supervision transportation rights of way and other items which are chargeable to the capital accounts In computing the rates for special assemblies one of the three rate treatments is used 1 Monthly rental and termination agreement with or without an installation charge 2 Monthly rental with an installation charge 3 Installation charge only TEC Cherokee Division T 1 Revised Page 92 Cancels Original Page 92 PRICE LIST SERVICE 41 General Rules and Regulations A Application of Regulations 1 The regulations set forth herein apply to intrastate services and facilities furnished within the State of Alabama by TEC Cherokee Division hereinafter T referred to as the Company When services and facilities are provided in part by the Company and in part by other companies the regulations of the Company apply to that portion of the service or facilities furnished by it B Use of Service 1 Abuse or Fraudulent Use of Service a The service is furnished subject to the
500. tion of the call remains person to person Station To Station Call A MTS Long Distance Message Telecommunications Service class of service where the person originating the voice to TDD or TDD to voice call gives to the communications assistant at the Alabama Relay Center the telephone number of the desired station and does not specify a particular person to be reached 1 Dial Station is that Station to Station Service in which a call is dialed by the customer except when an operator assists in the completion of calls between hearing and speech impaired Customers who use Telecommunications Devices for the Deaf TDD and users of ordinary telephones 2 Customer Dialed Calling Card Station is that Station to Station service in which a call is dialed by the customer except when an operator assists in the completion of calls between hearing and speech impaired Customers who use Telecommunications Devices for the Deaf TDD and users of ordinary telephones The use of this calling service limits the billing of calls through the Alabama Relay Center to an Alabama Calling Card Number 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 Original Sheet 7 S2 BASIC LOCAL EXCHANGE SERVICE 2 8 Dual Party Relay Service Continued D Restrictions The following calls may not be placed through the Alabama Relay Center
501. tions systems may remain directly connected and be moved and reconnected to the telecommunications network for the life of the equipment without registration and may by modified only in accordance with Part 68 of the FCC Rules and Regulations subject to the following 1 The customer shall notify the Company when such grandfathered terminal equipment is to be connected and shall notify the Company when such grandfathered terminal equipment is to be permanently disconnected such notification shall include a description of the equipment including the manufacturer s name model number and type of equipment 2 all such connections are made through a company provided network interface device and 3 all such connections shall comply with the minimum protection criteria following 4 premises wiring shall conform to Part 68 of the FCC Rules and Regulations 5 no changes may be made to equipment so connected except by the manufacturer thereof or a duly authorized agent of the manufacturer 6 additions to grandfathered communications systems may be made without registration of any additional equipment involved if a equipment so added is being reconnected i e was previously directly connected prior to January 1 1980 in accordance with Telephone Company tariffs and b such additions comply with the provisions of paragraphs a through e preceding 7 additions of registered equipment to grandfathered communications systems are subj
502. to Lifeline Assistance g As a participant in Lifeline Assistance customers are eligible to receive Toll Limitation Service at no charge This service will only be provided at the customer s request h Local service deposit requirements will be waived for customers who voluntarily receive Toll Limitation Service i Participants in Lifeline Assistance shall not be disconnected from Local Service for non payment of toll charges In addition the Company will not deny re establishment of local service to customers who are eligible for Lifeline Assistance and have previously been disconnected for non payment of toll charges Lifeline or Linkup subscribers who have previously unpaid toll charges or are relying on someone in their household to establish eligibility for Lifeline and Linkup who has previously unpaid toll charges will be required to subscribe to toll blocking by the Company Lifeline Assistance will not be connected if an outstanding balance is owed by the customer for local service j Partial payments that are received from Lifeline customers will first be applied to local service charges and then to any outstanding toll charges Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 2 Revised Page 4 Cancels 1 Revised Page 4 PRICE LIST k Customers eligible under Lifeline are also eligible for connection assistance under the Link Up program j One Lifeline credit is available per household and is ap
503. to the commencement of service for that order or extension will be applied upon their effectiveness during the yearly period For the purpose of determining the charges applicable to bulk billed service for Bill Processing Service a bulk billed message is a Customer message which is used by the Telephone Company to develop the Customer bulk billed charge During any yearly period in which the actual Customer messages processed and or billed exceeds the message capacity ordered by 110 percent additional charges apply The invoice billing and collection processing message billed service charge applies each month that one or more messages unpaid balances of Customer charges or related rate elements are billed to an end user When both interstate and state Customer messages are billed by the Telephone Company to the end user on the same bill for the Customer the invoice billing and collection processing message billed service charge times 0 5 applies each month Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 36 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Bill Processing Service Continued F Rate Regulations Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 4 An invoi
504. to the next billing date The 1 5 percent interest charge is applied to the total unpaid amount carried forward and is included in the total amount due on the subscriber s bill 7 In its discretion the Company may restore or re establish service which has been suspended or disconnected for nonpayment of charges prior to payment of all charges due Such restoration or re establishment shall not be construed as a waiver of any rights to suspend or disconnect service for nonpayment of any such or other charges due and unpaid or for the violation of the provisions of this tariff nor shall the failure to suspend or disconnect service for nonpayment of any past due regulated account or accounts operate as a waiver or estoppel to suspend or disconnect service for nonpayment of such account or of any other past due account 8 Retroactive billing adjustments will not be made for a period exceeding three years 9 For billing purposes each month is presumed to have thirty days Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 19 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service Continued F Telephone Numbers 1 The subscriber has no property right to the telephone number nor any right to continuance of service through any
505. ual in the telephone subscriber s household The telephone subscriber must however demonstrate that the household member relied upon for eligibility is eligible and participating in any of the means based programs below and that the telephone subscriber is the financially responsible party for the qualifying member of his or her household or that the eligible household member is the telephone subscriber s dependent pursuant to the rules and regulations of the Internal Revenue Service Alternatively to constitute a qualifying customer eligible to receive Lifeline Assistance a customer must meet the income level requirements set forth in paragraph 2 a below Regulations a A customer s household income must be at or below 135 of the Federal Poverty Guidelines for a household of that size 1 For purposes of these rules income is defined as all income actually received by all members of a household This includes salary before deduction for taxes public assistance benefits social security payments pensions unemployment compensation veteran benefits inheritances alimony child support payments worker s compensation benefits gifts lottery winnings and the like The only exceptions are student financial aid military housing and cost of living allowances irregular income from occasional small jobs such as baby sitting or lawn mowing and the like 2 A household is any individual or group of individuals who are l
506. ubscriber is obligated to pay for service facilities and equipment whether or not retained by the subscriber for such a minimum length of time MISCELLANEOUS SERVICE 8 Service not regularly furnished with the various classes of exchange service MOVE B A transfer of telephone service from one location to another on the same premises where there is no interruption of service other than is incident to the work involved Transfers of telephone service and equipment from one premises to another or from one location to another on the premises involving a break in the continuity of service and resulting in cessation of local service charges are not considered as moves but as new service connections and service charges that may be applicable NETWORK CONTROL SIGNALING B The transmission of signals used in the telecommunications system which perform functions such as supervision control status and charging signals address signaling Dialing calling and called number identification audible tone signals call progress signals indicating recorder or busy conditions altering coin denominations coin collect and coin return tones to control the operation of switching machines in the telecommunications system NETWORK CONTROL SIGNALING UNIT B The terminal equipment furnished installed and maintained by the Company for the provision of network control signaling NETWORK INTERFACE DEVICE NID B A standard FCC Registration Program jack or equiv
507. uding but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses The N11 subscriber assumes according to other specific rates and charges under tariff all financial responsibility for all facilities required to connect the recorder announcement equipment located on the subscriber s premises 10 The Company may take all legal and practical steps to disassociate itself from N11 subscribers providing services whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users Issue Date 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 10 Cancels Original Page 10 PRICE LIST SERVICE 6 N11 Dialing Service Continued Service Requirements and Conditions Continued B C 11 In no event shall the Company be liable for any losses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure or performance by the Company or its employees or agents in connection with this price list The Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the subscriber Rates and Charges 1 Application of Rates a b 2 a b
508. ue the service of the subscriber in question 3 Separate households in the same building or in different buildings on the same premises are required to have main station service 4 In view of the fact that the subscriber has exclusive control of his communications over the facilities furnished him by the Company and of the other uses for which facilities may be furnished him by the Company and because of unavoidableness of errors incident to the services and to the use of such facilities of the Company the services and facilities furnished by the Company are subject to the terms conditions and limitations herein specified Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 5 S8 GENERAL RULES AND REGULATIONS 8 2 Use of Service Continued C Use of Customer Service Continued 5 Except as otherwise provided in this tariff service furnished by the Company is intended only for communications in which the subscriber has a direct interest and shall not be used for any purpose for which a payment or other compensation shall be received by him from any other person firm or corporation for such use or in the collection transmission or delivery of any communications for others 6 The calling party shall establish his identity in the course of any commun
509. ugh its tariffs or other means that the Telephone Company will deny service for non payment 5 The Customer shall be responsible for all contact and arrangements with its end users concerning the provision and maintenance of the Customer s service including prior Customer balances due from end users Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 31 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued D Obligations of the Customer Continued 6 Issue Date 5 15 07 Issued By Lera Roark Title Vice President When the Customer furnishes recorded and or rated Customer message detail for Bill Processing Service it shall be responsible to deliver the detail to the location specified by the Telephone Company and it shall retain a copy of the detail furnished for at least 90 days The Customer agrees to permit the Telephone Company to when necessary in accordance with Telephone Company deposit regulations determine and collect Customer service deposits from all end users of the Customer s services for which the Telephone Company provides billing for the Customer The Customer will notify its end users through its tariffs or
510. uipment or facilities 4 impair the operation of the communications systems or 5 otherwise injure the public in its use of the Company s services 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 111 SERVICE Cancels Original Page 111 PRICE LIST 41 General Rules and Requlations Continued E Obligation and Liability of the Company Continued 2 Furnishing of Equipment Continued d Except as otherwise provided in this price list nothing herein shall be construed to permit the use of a recording device or of a device to inter connect any line or channel of the Company with any other communication line or channel of the Company or of any other person Customer provided terminal equipment may be used and customer provided communications systems may be connected with the facilities furnished by the Company for telecommunications services as provided in this price list Customer Premises Equipment is any terminal equipment at the subscriber s premises which is used for telephone communications 1 The subscriber is responsible for all customer premises equipment on the subscribers premises 2 The Telephone Company is responsible for the access line from the central office switching point up to and including the termination on the subscriber premises in either a protector interface or other point of demarcation 3 Beginning January 1 1988 all telephone customer premises equipment on
511. umber Identification ANI is a feature which automatically forwards the telephone number of the calling E911 party to facilities of ATT for processing in accordance with it s E911 tariff Class Screening CS is a feature which provides the capability to selectively forward a E911 calling party to jointly provided specific trunk group s Automatic Location Identification ALI is a feature by which the name business accounts only and the primary address associated with the calling party s telephone number identified by ANI is forwarded to the PSAP This feature is not provided by the Company but is available through the tariff or price list of ATT Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Sheet 2 S7 EMERGENCY SERVICE S7 1 Enhanced Universal Emergency Number Service E911 Continued B Definitions Continued Automatic Location Identification Data Base Maintenance is a feature that provides an initial list of all subscribers by customer telephone number service address and periodically updates this information Public Safety Answering Point PSAP is the subscribing customers predetermined location where the subscribing customers employees answer E911 calls and dispatch to appropriate or combination of agencies responsible for providing emergenc
512. urce of electrical power which is external to the telecommunications network b be grounded c perform any network control signaling functions prior to and including the establishment of the intended transmission path d have amplification in the transmission path other than single ended terminal devices with the maximum protection criteria set forth in the preceding and e use wiring external to such equipment that is permanently affixed at the site of the installation other than portable connections compatible with the interface terminations provided by the Company 5 Attested Equipment must comply with the minimum protection criteria set forth in paragraph E Minimum Protection Criteria For Electrical Connections preceding In the event Attested Equipment bearing an Identification Number does not meet the requirements set forth by the Company the customer using such Attested Equipment shall either disconnect the equipment from the Company service or arrange for connection of the equipment in accordance with the preceding Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 6 dba Cherokee Telephone Company Original Sheet 14 S6 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT AND SYSTEMS PROVIDED BY THE CUSTOMER S6 2 Direct Connections and Connections Through Connecting Arrangements Provided by t
513. urse Adjustments For each bill day the Telephone Company will make recourse adjustments to the Total Current Amount Billed as follows 1 End User Adjustments For each bill day the Telephone Company will subtract from the Total Current Amount Billed the lawfully billed amounts which the Telephone Company removes from end users balances due in accordance with Customer inquiry instructions Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 44 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Purchase of Accounts Receivable Continued B Recourse Adjustments Continued 3 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 2 Telephone Company and Customer Adjustments For each bill day the Telephone Company will subtract from the Total Current Amount Billed amounts for end user bills which the Telephone Company delivers to the Customer and amounts for gross receipts taxes if any the Telephone Company is legally obligated to pay in connection with accounts purchased by and amounts billed and collected by the Telephone Company pursuant to paragraphs B 1 and B 2 preceding In addition for each bill day the Telephone Company may make adjustments to the Total Current Amount Billed to accou
514. urse of Telephone Company business it is necessary to change the standard format the Telephone Company will provide notification to the involved Customers six months prior to the change If the Customer requests the Customer provided call details be reprocessed by the Telephone Company because of a Customer error the Telephone Company will reprocess the Customer provided call details and the appropriate charges as set forth in paragraph G following will apply The Telephone Company will develop the Customer s schedule of rates into a rating program Program development charges as set forth in paragraph G following apply for the hours required to design develop test and maintain the necessary programs Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc dba Cherokee Telephone Company Section 12 Original Sheet 22 12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued B Billing Service Continued 1 Bill Processing Service Continued B Undertaking of the Telephone Company 5 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Upon acceptance by the Telephone Company of a Special Order for Bill Processing Service from a Customer the Telephone Company will determine the conditions and the period of time to implement such service on an individual order basis Changes in the rate levels of Customer
515. us Charge lt Provision of Area Code Place Name in what Area Code is a city or exchange Ring Back caller wants call back to test whether equipment connected to his line rings when outside caller dials his number Operator Dialing of 800 888 877 866 and 855 numbers on the callers behalf each request one request per call 95 e An Operator Dialed Surcharge is in addition to any applicable Billing Surcharge A Partially Automated Surcharge is in addition to any applicable Billing Surcharge Z Applies when customer dials zero and no other digits from a local exchange wireline requests and receives the service as described This charge is not applied to request originating from payphones or wireless Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 2 dba Cherokee Telephone Company Original Sheet 15 S2 BASIC LOCAL EXCHANGE SERVICE 2 11 Local Operator Verification Interruption Service A Issue Date Issued By General Verification Service provides operator assistance in determining if a called line is in use Interruption Service provides for operator interruption of voice conversation in progress on a called line to advise the interruption subscriber that the interrupting party has an emergency need to reach him Data use of a subscriber line will be verified but not
516. used by the party or parties accessing 911 Service hereunder and which arise out of the negligence or other wrongful act of the CTC the customer its user agencies or municipalities or the employees or agents of any one of them Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Sheet 4 S7 EMERGENCY SERVICE S7 1 Enhanced Universal Emergency Number Service E911 Continued C Rules and Regulations Continued 8 Application for E911 Service must be executed in writing by each customer If application for service is made by an agent CTC must be provided written satisfactory proof of appointment of the agent by the customer At least one local law enforcement agency must be included among the participating agencies in any 911 offering 9 CTC s liability for any loss or damage arising from errors interruptions defects failures or malfunctions of this service or any part thereof whether caused by the negligence of CTC or otherwise shall not exceed the greater of 50 00 or an amount equivalent to the pro rata charges for the service affected during the period of time that the service was fully or partially inoperative These limited damages shall be in addition to any credit which may be given for an out of service condition D Service Features Enhance
517. uthorized access interference alteration destruction theft of or tampering with a Company computer switch data database software information network or other similar system the Company s liability if any shall not exceed an amount equal to the proportionate charge by the Company for the service for the period during which the service provided by the Company was affected or so utilized Transmission of Data The Company shall not be held liable for any damage harm or loss of data caused by the subscriber using the Company s voice grade telephone access lines and or facilities for the transmission of data The Company s liability shall be limited to errors or damages to the transmission of voice messages over these facilities and the liability shall be limited to an amount equal to the proportional amount of the Company s billing for the period of service during which the errors or damages occur Errors or Damages Caused by System Data Limitations The Company s liability for errors or damage resulting from the inability of the Company s systems to process unusual dates such as the Year 2000 shall be limited to an amount equal to the proportional amount of the Company s billing for the period of service during which the errors or damages occur Issue Date 2 04 08 Effective Date 3 02 07 TEC B Cherokee Division T 1 Revised Page 118 SERVICE Cancels Original Page 118 PRICE LIST 41 General Rules and Requlatio
518. vable from the Customer on each end user bill day for an amount purchase amount which equals the Total Current Amount Billed as set forth in paragraph A preceding after known adjustments as set forth in paragraph B preceding have been made On the date payment date determined by adding 31 days to the end user bill day or on the next bill date i e same date in the following month as the bill date whichever is the shortest interval except as provided herein the Telephone Company will remit payment to the Customer for the purchase amount less additional adjustments as set forth in paragraphs B 1 and B 2 preceding net purchase amount received by the Telephone Company prior to the payment date Payment will be made in immediately available funds If such payment date would cause payment to be due on a Saturday Sunday or Holiday i e New Year s Day Independence Day Labor Day Thanksgiving Day Christmas Day the Second Tuesday in November and a day when Washington s Birthday Memorial Day or Columbus Day is legally observed payment for the net purchase amount will be due to the Customer as follows Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 49 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Purchase of
519. vices or optional calling plans are offered with this bundle except Toll Restriction Toll Restriction PIN Override Non Published Numbers and Non Listed Numbers These four services will be allowed at the rates listed elsewhere in the tariff Rules regulations and limitations as specified elsewhere in the Company s tariffs will apply to this bundle Customers must subscribe to SafetyNet Service for at least one year Cancellation of the bundle prior to the one year timeframe will cause an early termination fee of 185 00 to apply Customers must subscribe to the Company s Long Distance Service as their long distance provider Per month customers are allowed an unlimited amount of incoming calls and 180 minutes of local outgoing calls which include calls to Emergency 911 services and the Local Business Office A charge of 0 05 per minute will apply to any usage over the allotted 180 minutes of local outgoing minutes per month Standard toll charges will apply to all long distance calls N ALL MATERIAL ON THIS SHEET IS NEW Issue Date 10 25 11 Effective Date 10 25 11 TEC Cherokee Division Original Page 153 PRICE LIST SERVICE 52 SafetyNet Service Continued N C Rates and Charges Per Month SafetyNet Service with 3 0 Mbps 512 Kbps high speed data 54 95 SafetyNet Service with Residential Security Service 34 95 SafetyNet Service with 3 0 Mbps 512 Kbps high speed data and Residential Security
520. ward Dialing Intercom Dialing Call Hold Call Transfer The following per line per month rates will apply 1 to 25 lines 29 28 More than 25 lines 27 45 Optional Features The following individual station features can be provided at the monthly rates shown below Group A Three way Calling Call Forwarding Variable Busy Line Don t Answer Call Pick up Call Waiting Cancel Call Waiting Voice Data Protection Do Not Disturb 8 Code Speed Calling Direct Connect Manual Line Warm Line Other Miscellaneous Group A Features Monthly Rate Up to 2 features per line 5 00 Each additional feature per line 1 50 TEC Cherokee Division T 1 Revised Page 61 Cancels Original Page 61 PRICE LIST SERVICE 22 Digital Centrex Service Continued Group B 30 code Speed Calling 4 50 per line per month Voice Mail 4 95 per line per month Hunting 4 50 per line per hunt group per month Virtual Facility Group 35 00 per month Nonrecurring Service Establishment Charge per line 12 00 23 Issue Date 2 04 08 Effective Date 3 02 07 The Service Establishment Charge supersedes the non recurring charges for initial activation of existing business subscribers choosing to subscribe to centrex service Private Branch Distribution Systems Facilities furnished for private branch distribution systems may require special construction charges special monthly recurring charges or both or a termination agreement Thes
521. ween Subscribers 20 8 4 Establishment and Maintenance of Credit 21 A Establishment of Credit 21 B Deposits 22 23 C Discontinuance of Service for Failure to Maintain Credit 24 D Restoration Charge 24 E Adjustments for Local Taxing Authority Payments 24 F Credit for Local Service Outage 25 G Cancellation for Cause 25 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Contents Sheet 2 S8 GENERAL RULES AND REGULATIONS CONTENTS Continued Sheet No 8 5 Obligation and Liability of the Company 26 A Undertaking of the Company 26 B Furnishing of Equipment 26 28 C Furnishing of Service 29 30 D Maintenance and Repair 31 E Liability of the Company 32 37 F Directories 38 39 8 6 Limitations and Use of Service 40 A Network Facilities for Use with Automatic Dialing and Announcing Devices 40 42 B Use of Facilities of Other Connecting Carriers 43 C Cordless Telephones 43 D Explosion Proof Equipment 44 45 Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 1 S8 GENERAL RULES AND REGULATIONS 8 1 Application of Regulations A The regulations set forth herein apply to i
522. with the provision of Selective Toll Restriction Services offered herein including without limitation the inability of the station user to access the operator for any purpose and any of the other restricted codes specified in the dialing plan options listed hereunder 6 Where central office facilities are not available to block all customers blocking may be provided on an individual basis if facilities are available 7 Selective Toll Restriction Services will provide a choice of code restriction options for selected outgoing calls Each option will permit local calls and most nonchargeable calls 8 Selective Toll Restriction Services will be available to basic exchange customer with Individual Line Residence Service or Business Service 9 Customers may subscribe to whichever option meets their needs but only one option may be provided on a line or group of lines Also options of this service may not be combined with Selective Class of Call Screening The options of this service with their respective sets of codes are listed under B Selective Toll Restriction Options and are available at the rates as specified in C Rates and Charges Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 4 dba Cherokee Telephone Company Original Sheet 28 S4 MISCELLANEOUS SERVICE ARRANGEMENTS 4 3 Selective Toll Restric
523. without premises visit Central Office Work Charge The charge applied to work associated with testing and connection functions required within the central office Access Line Work Charge Not Applicable 5 15 07 Effective Date 5 16 07 Lera Roark Docket No Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company 1 Revised Sheet 3 Cancels Original Sheet 3 S3 SERVICE CONNECTION CHARGES 3 2 Definitions Continued D Premises Work Charge Premises Work is that work performed by a Company representative on a customer s premises exclusive of work required to establish or re establish network access to a Network Interface Device unless specifically stated in this tariff and includes but is not limited to service ordering and equipment handling Therefore the appropriate charges for these work functions for residence and simple business applications is the respective Premises Work Charge Additional charges may apply for services provided which are not tariffed under this tariff E Returned Check Charge When payment in the form of a bank check for services rendered is returned to the company the customer will be assessed a service charge to cover the cost of handling the check F Installation Charge An installation charge is a non recurring charge applying to the provision of certain items of equipment or facilities as distinguished from a Service Charge app
524. work b be grounded c perform any network control signaling functions prior to and including the establishment of the intended transmission path d have amplification in the transmission path other than single ended terminal devices with the maximum protection criteria set forth in the preceding and e use wiring external to such equipment that is permanently affixed at the site of the installation other than portable connections compatible with the interface terminations provided by the Company 5 Attested Equipment must comply with the minimum protection criteria set forth in the preceding Minimum Protection Criteria For Electrical Connections In the event Attested Equipment bearing an Identification Number does not meet the requirements set forth by the Company the customer using such Attested Equipment shall either disconnect the equipment from the Company service or arrange for connection of the equipment in accordance with the preceding G Conforming Answering Devices Connected Prior to July 1 1979 Customer provided Conforming Answering Devices which meet the standards and procedures set forth by the Company for Conforming Answering Devices and which were connected at the customer s premises to the telecommunications network prior to July 1 1979 in accordance with a through e following may remain connected and be moved and reconnected in accordance therewith for the life of the equipment unless subsequently modified
525. y 1 The Company may after the applicable five 5 day written notice either suspend service or terminate the subscriber s contract without suspension of service or following a suspension of service disconnect the service and remove any of its equipment from the subscriber s premises upon a Abandonment of the service b Failure of a subscriber to make suitable deposit as required by this price list c Impersonation of another with fraudulent intent d Nonpayment of any regulated sum due for exchange long distance or other services e Use of the service in such a way as to impair or interfere with the services of other subscribers and refusal of the subscriber to utilize available corrective equipment or network arrangements such as interference includes but is not limited to 1 trunk blockages in a switching center so that on a final route there are no circuits available for 10 or more of the calls for a 15 minute period 2 Dial Tone speed delays of three seconds or more in a switching center for 10 or more of the calls for a 15 minute period 3 Sender Attachment Delay Recorder delays of three seconds or more in processing calls in A single switching system for 30 or more of the calls for a 15 minute period or Two or more switching systems for 10 or more of the calls for a 15 minute period 2 04 08 Effective Date 3 02 07 TEC Cherokee Division T 1 Revised Page 96 SERVICE Cancels Origin
526. y Continued 3 Furnishing of Service Continued f Outgoing and incoming service privileges The price list and rate schedules of the Company govern and fix the outgoing service of a subscriber and in no matter guarantee to him the same incoming service All incoming service of a subscriber depends upon and is limited by the right of a calling subscriber to such service Ownership of facilities Ownership furnished by the Company on the premises of a subscriber are the property of the Company Company facilities at hazardous or inaccessible locations Where service is to be established at a location that would involve undue hazards or where accessibility is impracticable to employees of the Company the subscriber may be required to install and maintain the Company s equipment and facilities in a manner satisfactory to the Company any renumeration to be based on the condition involved Work performed outside regular working hours The rates and charges specified in this price list contemplate that all work in connection with furnishing or rearranging service be performed during regular working hours Whenever a subscriber requests that work necessarily required in the furnishing or rearranging of his service be performed outside the Company s regular working hours or that work once begun be interrupted so that the Company incurs costs that would not otherwise have been incurred the subscriber may be required to pay in addition
527. y crisis reporting center or Cc requests in which the operator encounters a trouble condition or has reason to believe a trouble condition exists Rates a Verification A charge applies each time the operator verifies a line is in use Long Local Distance Each Verification 3 38 3 38 b Interruption A charge applies each time the operator interrupts voice conversation in progress and does not depend on whether the called party agrees to release the line Each Interruption 6 00 6 00 Cc If an operator both verifies the condition of the line and interrupts conversation on the same request only the interrupt charge applies d The charges for Verify Interrupt service are in addition to any applicable message rates 07 26 13 Effective Date 09 01 13 TEC Cherokee Division T 1 Revised Page 17 Cancels Original Page 17 PRICE LIST SERVICE 7 Operator Services Continued C Local Operator and Calling Card Services 1 General For any Dial Calling Card Station Operator Station or Person to Person message completed within the Local Calling Area the appropriate service charge specified in Rates and Charges following applies 2 Application of Charges a The appropriate service charge as specified in Rates and Charges following will be applied to each completed call except 1 for calls to the Company for official telephone business 2 for emergency calls to agency type telephone numbers such as those
528. y format are required to provide Bill Processing Service The Telephone Company will provide Bill Processing Service only for Customer messages Originating or recorded within the operating territory of the Telephone Company The Customer messages which the Telephone Company will process may be Customer messages from Recording and Message Processing Services as Effective Date 5 16 07 Docket No National Telephone of Alabama Inc dba Cherokee Telephone Company 12 2 12 GENERAL SUBSCRIBER SERVICES TARIFF Section 12 Original Sheet 20 INTRASTATE ACCESS SERVICES TARIFF Intrastate Billing and Collection Service Continued B Billing Service Continued Bill Processing Service Continued B Undertaking of the Telephone Company Continued 1 Issue Date 5 15 07 Issued By Lera Roark Title Vice President 2 Continued set forth in paragraph A 1 preceding or at the direction of the Customer other customer messages which are chargeable in accordance with the rate schedule furnished by the Customer Any sent paid coin messages provided as input by the Customer will be processed unless the Customer specifies in writing that such messages are not to be processed When such messages are processed bill processing charges will apply When such messages are not processed they may not be included in any message detail provided to the Customer A record of Customer call details is required to provide Bi
529. y subscriber failing to pay current bills without regard to the fact that such subscriber has made a deposit with the Company to secure payment of such bills or has furnished the Company with a guarantee in writing of such bills 3 Discontinuance of Service for Failure to Maintain Credit Service may be discontinued for failure to maintain credit as specified under Deposits five days after the Company has served or mailed notice requiring the subscriber to do so 4 Restoration Charge When service has been discontinued for failure to maintain credit as specified above the restoration charge will be made and may be collected by the Company before service is restored 5 Adjustments for County or Other Local Taxing Authority Payments a In the event a county or other local taxing authority acquires the legal right to impose an occupation tax license tax permit fee franchise fee or other similar charge upon the Company and imposes the same by ordinance or otherwise such taxes fees or charges shall be billed to the subscribers receiving service within the territorial limits of such county or other local taxing authority Such billing shall allocate the tax fee or charge among subscribers uniformly on the basis of each subscriber s monthly charges for the types of service made subject to such tax fee or charge b Adjustments for Municipality Payments In the event a municipality has or acquires the legal right to impose an occup
530. y Service TRS Continued 2 Service Requirements and Conditions Continued H 711 Dialing Code will be provided under the following conditions 1 2 Issue Date 5 15 07 Issued By Lera Roark Title Vice President For network sizing and protection the TRS entity must provide an estimate of annual call volumes the expected busy hour and holding time for each call to the 711 dialing code The TRS entity will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgement of the Company to adequately handle calls to 711 without impairing the Company s general telephone service or telephone plant The TRS entity is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in connection with the 711 dialing code and from all holders of copyrights trademarks and patents used in connection with said service The TRS entity is responsible for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and of all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly form the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of a
531. y for installing a Network Interface Device to existing lines when requested by the customer g The charges for a network interface jack applies in addition to the appropriate premise work charges for installing a network interface at the customer s request on existing service 7 Restoration Charges In the event service is temporarily denied for nonpayment such service will be restored upon payment of charges due or at the discretion of the Company a substantial portion thereof A restoration charge equal to a Service Order Premises Visit Not Required and a Central Office Connection Charge per central office line or trunk will apply If a trip to the premises is made to temporarily disconnect service for non pay and payment is rendered at the time the Company agent is on the premises and service is not disconnected the subscriber will be required to pay a Service Order Premise Visit Charge Customers not reconnected within 5 calendar days from date of suspension will be treated as a new customer and appropriate service charges and a new deposit will apply Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 3 dba Cherokee Telephone Company Original Sheet 9 S3 SERVICE CONNECTION CHARGES 3 3 Application of Service Charges Continued B Application Continued 8 A Termination Charge is determ
532. y part of the Company s facilities Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 32 S8 GENERAL RULES AND REGULATIONS 8 5 Obligation and Liability of the Company Continued E Liability of the Company 1 The liability of the Company for damages arising out of mistakes omissions interruptions delays or errors or defects in transmission occurring in the course of furnishing service and not caused by negligence of the subscriber shall in no event exceed an amount equivalent to the proportionate charge to the subscriber for the period of service during which such mistakes omissions interruptions delays or errors or defects in transmission occurs after notice to the Company by the subscriber The applicable terms rates and conditions specified in this tariff together with the Company s service order and or any applicable contract s constitute the entire agreement between the parties with respect to the service s to which the Customer has subscribed Statements whether written or oral may have been made about the service s specified in this tariff Such statements however do not constitute warranties shall not be relied upon by the Customer and are not part of the parties relationship All prior agreements proposals representations
533. y service in the E911 servicing area Enhanced 911 Service Area is the geographical area in which the subscribing customer will respond to all E911 calls and dispatch appropriate emergency assistance Universal Emergency Number Service is a telephone exchange service for receiving telephone calls placed by persons in need of assistance who dial the number 911 Such calls are answered at PSAPs established and operated by the customer The lines and the equipment specified in this tariff section and other exchange carriers tariff are associated with the service arrangements for the answering transferring and dispatching of public emergency telephone calls C Rules and Regulations 1 This service is limited to the use of central office telephone number 911 as the Universal Emergency Telephone Number Only one 911 service will be provided within any government agency s locality 2 The 911 emergency telephone number is not intended as a total replacement for the telephone service of the various public safety agencies which participate in the use of this number 3 The service is furnished to the customer only for the purpose of receiving reports of emergencies by the public Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 7 dba Cherokee Telephone Company Original Sheet 3 S7 EMERGENCY SERVICE S7 1
534. y telephone TDD or any other instrumentality over the facilities of the Company connecting utilities or through the Alabama Relay Center in the absence of gross negligence or willful misconduct Issue Date 5 15 07 Effective Date 5 16 07 Issued By Lera Roark Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 8 dba Cherokee Telephone Company Original Sheet 11 S8 GENERAL RULES AND REGULATIONS 8 3 Establishment and Furnishing of Service A Application for Service 1 Any applicant for service may be required to sign an application form requesting the Company to furnish the service in accordance with rates charges rules and regulations from time to time in force and effect 2 The Company reserves the right to refuse service to any applicant who is found to be indebted to the Company or any other Telephone Company for service previously furnished until satisfactory arrangements have been made for the payment of all such indebtedness The Company may also refuse to furnish service to any applicant desiring to establish service for former subscribers of the Company or any other telephone Company who are indebted for previous service regardless of the listing request for such service until satisfactory arrangements have been made for the payment of such indebtedness 3 If telephone service is established and it is subsequently determined that either condition in p
535. y will bill the customer the applicable switched access rates and charges specified in Section 17 2 of the NECA FCC Tariff 5 on all jurisdictionally intrastate voice traffic identified as Toll VoIP PSTN Traffic effective with such traffic beginning on January 1 2012 ALL MATERIAL ON THIS SHEET IS NEW 01 06 12 Effective Date 02 06 12 James Garner Docket No Title Vice President GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 57 S12 INTRASTATE ACCESS SERVICES TARIFF 12 3 VoIP Traffic Continued D Calculation and Application of Percent VolIP Usage Factor The Company will determine the number of intrastate Toll VoIP PSTN Traffic minutes of use MOU to which interstate rates will be applied by applying an originating Percent VoIP Usage OP VU factor to the total intrastate access MOU originated by a Company end user and delivered to the Customer and by applying a terminating PVU TPVU factor to the total interstate access MOU terminated by a customer to the Company s end user The OPVU and the TPVU will be derived and applied as follows 1 The customer will calculate and furnish to the Company an OPVU factor along with supporting documentation representing the percentage of the total intrastate access MOU that the customer exchanges with the Company in the State that is sent to the Company and that originated in IP format 2 The
536. y will make every reasonable effort to locate and or recover the data and provide new files to the Customer at no additional charge Such request to recover the data must be made within 30 days from the date the details were initially made available to the Customer If the data cannot be recovered the extent of the Telephone Company s liability for damages shall be limited as set forth in paragraph A preceding In the absence of willful misconduct no liability for damages to the Customer or other person or entity other than as set forth in paragraphs A and B preceding shall attach to the Telephone Company for its action or the conduct of its employees in providing Recording and Message Processing Service Effective Date 5 16 07 Docket No GENERAL SUBSCRIBER SERVICES TARIFF National Telephone of Alabama Inc Section 12 dba Cherokee Telephone Company Original Sheet 9 S12 INTRASTATE ACCESS SERVICES TARIFF 12 2 Intrastate Billing and Collection Service Continued A Recording and Message Processing Service Continued 4 Issue Date 5 15 07 Issued By Lera Roark Title Vice President Obligation of the Customer A The Customer shall order Recording and Message Processing Service under a Special Order for each exchange where the service is desired At the time Recording and Message Processing Service is initially ordered the Customer shall order the service for a minimum period of not less than one calenda

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